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Daymark Solutions is an experienced technology integration and solutions provider that helps organizations effectively architect, implement, and deploy customized solutions using best of breed technologies. Specializing in cloud solutions and datacenter technologies, Daymark’s unique combination of in-depth technical knowledge, extensive experience, and proven methodologies enable our customers to successfully address even the most difficult business and technology challenges. The Role We’re looking for an M365 Architect who thrives on solving real business challenges and shaping how modern workplaces operate. As a senior member of our Professional Services team in the Modern Work practice, you’ll lead high-impact discovery and pre-sales engagements—partnering with clients to uncover their needs, define the right solutions, and clearly articulate the value behind them. You don’t just design solutions; you influence decisions. This role is a true blend of pre-sales (50%) and post-sales (50%) consulting, giving you full ownership from the first conversation through successful delivery. You’ll architect, scope, and implement Microsoft 365 solutions while serving as a trusted advisor every step of the way, guiding clients through complex decisions and ensuring outcomes that are both technically sound and business-driven. Responsibilities • Lead technical discovery and pre-sales engagements, translating customer business needs into solution architectures, scope definitions, and compelling value propositions in partnership with the sales team., • Design, configure, and implement cloud and technology solutions while delivering documentation and knowledge transfer to customer stakeholders., • Serve as a trusted advisor throughout the project lifecycle, driving successful deployments, resolving complex technical challenges, and ensuring customer satisfaction and adoption goals are met., • Advise customers on best practices, whether with industry standards or your own recommendations, around Microsoft 365 including tenant configuration, security, integrations, endpoint management, data governance, and Artificial Intelligence., • Contribute to expanding our Microsoft partnership & Modern Work practice through growth in CSP and Professional Services revenue, the development of new technical skills & focus areas, and building relationships with key Microsoft resources., • Participate in knowledge exchanges with coworkers, regularly sharing and receiving knowledge to enhance our Microsoft 365 services, including best practices, implementation strategies, complex architectures., • Collaborate with team members to define and implement/document standards and methodologies for Professional Services engagements. Experience with the Microsoft Partner ecosystem including Solution Partner designations, Advanced Specializations, and how to achieve them. Insight into Microsoft programs and customer funding mechanisms including ECIF. Knowledge and experience with many of the following technologies as possible: * Core Microsoft 365 services including Exchange Online, SharePoint Online, Entra ID Microsoft Teams, and OneDrive for Business. * Microsoft 365 GCC High in support of regulated environments specifically the Defense Industrial Base. * Installation, configuration, and optimization of Entra ID Connect in large complex AD environments. * Microsoft Purview, including Information Protection and Rights Management. * Microsoft Intune for Mobile and Windows Autopilot, app deployment, device lifecycle, configuration profiles. * Microsoft Defender Suite, including Defender for Endpoint, Defender for Cloud Apps, and Defender for Identity. * Microsoft 365 Copilot and Copilot Studio. * Power Platform, including Power Automate and Copilot Agents. * Azure Virtual Desktop and Windows 365 Endpoint management. * Quest On Demand Migration tools and/or 3rd party migration solutions. Microsoft Certifications or the ability to achieve them during the first 6-12 months: * Microsoft 365 Certified: Administrator Expert (MS-102) * Cybersecurity Architect Expert (SC-100) * Security Operations Analyst Associate (SC-200) * Identity and Access Administrator Associate (SC-300) * Information Protection Administrator Associate (SC-401) * Azure Administrator Associate (AZ-104) Additional Requirements • A business and technology mindset that can identify ways to grow our org and expand our capabilities., • Proven experience in identifying business challenges and requirements, building and delivering compelling presentations, crafting detailed statements of work, and clearly and concisely conveying solutions to both engineers and C-suite stakeholders., • The ability to lead multiple pre-sales engagements simultaneously and identify ways to drive repeatability and innovation within the team., • Strong organizational skills and the ability to own customer engagements end-to-end, including pre-sales architecture and design, scope and license planning, solution implementation, project management, communication, and documentation., • Strong written and verbal communication skills and the ability to clearly articulate both business and technology topics., • Excellent problem-solving and troubleshooting skills including the ability to manage communications internally and with the customer during challenging situations., • Relationships with Microsoft Sales, Technical Specialists, Product Managers, Program Managers, MVPs., • Deep experience with Cybersecurity Maturity Model Certification (CMMC) 2.0, • Deep knowledge of developing advanced PowerShell scripts for automating critical tasks during implementations, migrations and assessments., • The ability to help develop and refine our growing Data & AI practice leveraging your experience with Microsoft Fabric, Microsoft Foundry, Dataverse, and/or Copilot Studio including currently holding or the ability to achieve the following certifications: Azure AI Engineer Associate (AI-102), Azure Data Scientist Associate (DP-100), Azure Data Engineer Associate (DP-203), and/or Azure Database Administrator Associate (DP-300)., • The ability to help build and grow our Microsoft Power Platform practice including currently holding or the ability to achieve any of the following certifications: Power Platform Functional Consultant Associate (PL-200), Power BI Data Analyst Associate (PL-300), Power Platform Developer Associate (PL-400), Power Automate RPA Developer Associate (PL-500), and/or Power Platform Solution Architect Expert (PL-600)., • Any experience with 3rd party solutions that integrate with Microsoft 365 environments including but not limited to Varonis, Okta, Mimecast, Proofpoint, Druva and/or AvePoint. Full-time, permanent role * Base Salary: $200,000 annually (up to $230,000 in On-Target Earnings) * Comprehensive employee benefits plan * Fully remote work

Job Description We are looking for a Onsite Desktop Support Engineer to provide technical assistance to our clients. You will help install, upgrade and troubleshoot hardware and software systems. If you’re computer-savvy and enjoy supporting end users, we’d like to meet you. To succeed in this role, you should have a problem-solving attitude along with the ability to give clear technical instructions. You should also be familiar with remote troubleshooting techniques. Ultimately, you will ensure prompt and accurate customer service and increase client satisfaction. Note: U.S. citizens and those authorized to work in the U.S. are encouraged to apply. We are unable to sponsor at this time. This position may requires onsite presence and travel to project / client location/s Responsibilities • The Onsite Desktop Support Technician role is to provide a single point of contact for local office end users to receive support and maintenance within the organization's desktop and laptop computing environment, • This includes installing, diagnosing, repairing, maintaining, and upgrading all hardware and equipment (including but not limited to PC, terminals, printers and scanners) to ensure efficient workstation performance, • The person will also solve problem areas (in person) in a timely and accurate fashion and provide end-user assistance where required, • Monitoring queues for incidents or requests that require resolution, • Escalate to L3 team /Vendors in case assistance is required to resolve any issue, • Isolate system issues; diagnose standard software issues & report hardware issues to respective Vendors, • Prioritizing work based on the impact and urgency of the ticket, • Maintain compliance to Client policies and guidelines like desktop/laptop naming conventions, laptop building/rebuilding checklist, surrender, disposal (Kill Disks/Degauss), • For open tickets requiring spares and accessories and work closely with asset management team in coordinating them, • Incident lifecycle management not limited to documenting work notes, attaching relevant knowledge and detailing incident resolution, • Fulfilment of Service Requests where necessary, • Track and report status of IMAC requests, • Verify completion of IMACs, • Enable end user / equipment Installs, Moves, and changes (IMAC) Requests, • Install new or enhanced functions or features: hardware, software, peripherals and configurations (e.g., peripheral upgrades, system reconfigurations, special requisition installations), • User Data Transfer on need basis, • Hardware support to desktops, laptops (Windows/Mac.), Thin clients (Windows and Linux), Printers, Scanners, • Hardware imaging, deployment, and repair management services, • When de-installing equipment, de-tag equipment, erase and dispose of data and information residing on hard drives, strip for disposal, update in the asset tracking system that the equipment has been de-installed and disposed of, and prepare the equipment to the vital 3rd party for collection and disposal, • Steady State Asset Refresh (Does not include project activity of bulk device replacement), • Assist asset management team in sharing the IMACs for new installations, movement on floors and carrying out physical verification activities, • Replacement of consumables for network printers and reporting issues to the appropriate vendor, • VIP Support (white glove service), • Inventory management and labelling of devices within Client office environment, • Handling shipping and receiving requests for movement of end devices within Client office Requirements • Proven work experience as a Desktop Support Engineer, Technical Support Engineer or similar role, • Hands-on experience with Windows/Linux/Mac OS environments, • Working knowledge of office automation products and computer peripherals, like printers and scanners, • Knowledge of network security practices and anti-virus programs, • Ability to perform remote troubleshooting and provide clear instructions, • Excellent problem-solving and multitasking skills, • Customer-oriented attitude, • No minimum qualification as long as you have experience

Job DescriptionJob Overview We are currently seeking a full time Level I/II Desktop Support Engineer with 2-3 years of extensive hands-on experience with the following: PC, Mac and Printer break/fix. Responsibilities • Provide phone support and on-site remediation for workstation issues, • Troubleshooting and resolving customer system problems across a broad range of technologies, • Provide onsite installations of new software and upgrades, • Provide installation of service Packs and security updates, • Provide onsite support and installations to clients, • Provide Desktop support including analyzing and resolving end-user issues, • Provide printer troubleshooting Skills & Experience, • Knowledge of MAC and Windows operating systems and desktop applications, • Experience with installing, configuring, and administering a broad range of technologies, • Reliable, who can work with little to no supervision, • Excellent written and verbal communication skills, • Knowledge of Cisco Phone Systems a plus Powered by JazzHR OLUSueZj8n

Job Description We are seeking a highly polished, technically strong End User Support professional to join a fast-paced, performance-driven investment environment. This role is central to ensuring our front office and executive teams operate without friction, downtime, or distraction. This is a white-glove support role supporting senior leadership and trading professionals, where precision, discretion, and technical depth are critical. Role Overview • Deliver high-touch, in-person and remote support across the firm’s technology stack, including Microsoft 365 (Outlook, OneDrive, SharePoint), Exchange, GlobalProtect, Lenovo X1 laptops, Azure Virtual Desktop, and related platforms, • Build trusted relationships with executives including CEOs, CFOs, Managing Directors, and Traders, • Partner closely with systems, network, and application teams to ensure resilient, scalable, and secure solutions, • Participate in and execute both tactical initiatives and longer-term global technology projects, • Proactively identify issues through log analysis and system behavior, resolving problems before business impact, • 3-5 years of experience in End User / Desktop / IT Support within hedge funds, investment banks, or similar financial institutions, • Strong expertise in:, • Microsoft 365, Intune, Outlook, OneDrive, SharePoint, • Windows 11, Azure Virtual Desktop, Active Directory, Group Policy, PowerShell, • SCCM administration, automation scripting, • VPN clients, desktop and laptop hardware, mobile device support (iOS & Android), • Experience supporting market data applications and VoIP systems, • Comfortable operating under pressure, prioritizing issues, and making decisions with limited information, • Excellent communication skills with the ability to engage confidently at all organizational levels, • Strong documentation and live training capabilities You take ownership, operate calmly in high-stakes environments, and bring both technical expertise and sound judgment to every interaction. You value precision, discretion, and teamwork—and you take pride in enabling others to perform at their best. If you’re interested in learning more or would like to apply, please reach out directly.

Job Description We are looking for a Desktop Support Engineer to provide technical assistance to our clients. You will help install, upgrade and troubleshoot hardware and software systems. If you’re computer-savvy and enjoy supporting end users, we’d like to meet you. To succeed in this role, you should have a problem-solving attitude along with the ability to give clear technical instructions. You should also be familiar with remote troubleshooting techniques. Ultimately, you will ensure prompt and accurate customer service and increase client satisfaction. Responsibilities • Address user tickets regarding hardware, software and networking, • Walk customers through installing applications and computer peripherals, • Ask targeted questions to diagnose problems, • Guide users with simple, step-by-step instructions, • Conduct remote troubleshooting, • Test alternative pathways until you resolve an issue, • Customize desktop applications to meet user needs, • Record technical issues and solutions in logs, • Direct unresolved issues to the next level of support personnel, • Follow up with clients to ensure their systems are functional, • Report customer feedback and potential product requests, • Help create technical documentation and manuals Requirements • Proven work experience as a Desktop Support Engineer, Technical Support Engineer or similar role, • Hands-on experience with Windows/Linux/Mac OS environments, • Working knowledge of office automation products and computer peripherals, like printers and scanners, • Knowledge of network security practices and anti-virus programs, • Ability to perform remote troubleshooting and provide clear instructions, • Excellent problem-solving and multitasking skills, • Customer-oriented attitude

Job DescriptionDescription: NYC Healthcare Management Organization Now Hiring IT Desktop Engineer. 5 to 10 Year extensive experience as a Desktop Systems Engineer. Location: Midtown NYC. (On-site) Salary Range: $90,000.00 To 125,000.00 + Benefits Unrestricted Work Authorization Required JOB SUMMARY: The Desktop Engineer is a critical role that focuses on ensuring the smooth deployment, management, and support of desktop systems for the entire organization. You will utilize your expertise with Intune, SCCM and other tools for application packaging, deployments, imaging, and inventory control to enhance desktop environments. You will play a key role in supporting projects such as Unified Endpoint Management to transform the way desktop images are created, managed, and deployed across the organization. You will utilize your expertise in scripting and automating processes to aid our effort in achieving zero-touch image deployments and maintenance of desktop systems. Please note this role is based out of our Queens Health Center. DUTIES AND RESPONSIBILITIES: Collaborate with clients to understand their IT needs and challenges, providing expert advice and support for desktop environment management, troubleshooting, and optimization. Design, create, and manage application packages for deployment using ManageEngine, SCCM, Microsoft Intune, and other tools ensuring proper configuration and distribution across client environments. Develop, manage, and maintain desktop images for various operating systems and configurations. Efficiently deploy these images to both new and existing systems, adhering to client requirements, security, and best practices. Develop and maintain scripts and automation workflows to streamline and automate various aspects of desktop image creation, deployment, and management, with a focus on achieving zero-touch deployments. Assist in maintaining software and hardware inventory tracking systems, regularly updating databases to ensure accurate and current information. Oversee patch management processes, including the automated deployment and verification of updates. Generate detailed reports on patch status, compliance, and any encountered issues. Create and maintain thorough documentation for processes, configurations, and deployments, ensuring all procedures are clearly documented and accessible for future reference. Diagnose and resolve complex issues related to desktop environments, including hardware, software, and network problems. Contributes to team effort. Performs other duties as assigned. Requirements: EDUCATION AND EXPERIENCE: Bachelor’s degree in Engineering, Computer Science, Information Systems, a related area, or equivalent work experience. 5-10 years of extensive experience as a Desktop Systems Engineer or in a similar role, with a proven track record of supporting desktop infrastructure projects and initiatives 5-10 years of experience using SCCM for imaging and deployments 3+ years of experience using Intune for imaging and deployments Experience using Manage Engine Endpoint Central, Script Logic and or Desktop Authority is a plus Microsoft Endpoint Administrator certification is desired. Microsoft Modern Desktop Administrator certification is desired. ITIL V4 certification is desired. KNOWLEDGE, SKILLS, AND ABILITIES: Demonstrated experience in a desktop engineering role, with a strong background in managing and deploying desktop environments using Intune and SCCM. Proficiency in Microsoft Intune and SCCM for application management and deployment. Advanced proficiency in PowerShell scripting, Windows Management Instrumentation (WMI) Microsoft Deployment Toolkit (MDT), Active Directory, and Group Policies with demonstrated experience in developing automation solutions for desktop environments. Strong problem-solving skills, excellent communication abilities, and the capacity to work independently as well as collaboratively within a team. Strong understanding of desktop imaging technologies, deployment methodologies, and best practices, with hands-on experience in image creation, customization, and deployment processes. Ability to analyze complex technical issues, troubleshoot problems, and implement effective solutions in a timely manner. Strong communication and interpersonal skills, with the ability to collaborate effectively with team members, stakeholders, and vendors to achieve common goals and objectives. Attention to detail, ability to meet deadlines and prioritize deliverables for competing high-priority projects, and excellent time management skills. PHYSICAL DEMANDS: Occasional travel to Health Centers and other locations as needed. BENEFITS AND COMPENSATION: Medical, Dental, Vision, Pharmacy, and Mental health benefits at no cost to all benefits-eligible employees and their eligible dependents Paid Time Off (Vacation, Personal, Sick days, and 12 paid Holidays) 401(k) Plan with employer contribution Life Insurance Tuition Reimbursement Short Term and Long-Term Disability Benefits Legal Services Wellness Benefits

Job DescriptionLocation: New York, NY (onsite 5x/week) About Us Thrive is an innovative technology solutions provider focused on Cyber Security, Hybrid Cloud, Global Network Management, Disaster Recovery and traditional Managed Services. Our corporate culture, engineering talent, customer-centric approach, and focus upon NextGen services help us stand out among our peers. Thrive is on the look-out for individuals who don't view their weekdays spent at 'a job' but rather look to develop valuable skills that ignite their passion and lead to a CAREER. If you're attracted to a work hard, play hard environment and seek the guidance, training and experience necessary to build a lucrative career, then welcome to THRIVE! Position Overview Provide technical hardware, software, and connectivity problem resolution to all client computers and users by diagnosing and walking users through step-by-step solutions; clearly communicate technical solutions in a user-friendly, professional manner; provide one-on-one end-user training as needed; assist engineers and technicians; troubleshoot printer problems; work with next level support to resolve complex issues; conduct hardware and software maintenance and reporting as needed; and perform related work as required. All work to be performed in client office. The Client Site Services Engineer will serve their primary client by going on-site to their locations, serving as deskside support and on-site support to all client issues, responding to service tickets of the client’s requests or problems; resolves all first level end-user problems; escalates all Tier 2 problems to the next level of support for guidance and direction; contacts third-party vendors for warranty service repair and dispatch. Primary Responsibilities • Primary responsibilities are descriptive and not restrictive in nature, • Identifies, diagnoses, and resolves first level problems for end-users of the workstations, laptops, terminal services and Citrix sessions, end-user software and hardware, network and VPN connectivity, the Internet, server services, server drive space, validation of server error messages for escalation, and new computer technology in a call center environment; communicates solutions to end-users effectively, • Provides one-on-one end-user problem resolution for client (PC) software and connectivity., • Ensure that all client issues and resolutions are properly documented in the defined ticketing system of either Thrive or the client as required, • Sets up and assists in the configuration of end-user PC desktop hardware, software and peripherals, both onsite and remotely, • Diagnoses and resolves end-user network or local printer problems, PC hardware problems and basic server, e-mail, Internet, VPN, and local-area network access problems, • Coordinates timely repair of PC computer equipment covered by third-party vendor maintenance agreements, • Performs minor desktop hardware repair for PC computer equipment and peripherals that are not covered by third party vendor maintenance agreements as needed, • Acts as remote hands for engineering staff onsite as needed, • Assists Network Technicians in creating materials for end-user frequently asked questions (FAQs) and procedural knowledgebase articles., • 3+ years providing end-user support for current PC desktop and application software, • 3+ years installing, upgrading, troubleshooting, and repairing personal computers in a corporate networked environment, • 3+ years providing end-user support for current suite of Microsoft applications and management software, • 2+ years providing support for an enterprise level userbase in either the legal or financial services industries, • CompTIA A+ Certification or equivalent experience, • CompTIA Net+ Certification or equivalent experienceBase Salary Range: $80K -$110K (bonus eligible) Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. Thrive is committed to providing fair and equitable compensation practices for all employees and strive to provide competitive salaries that reflect the value and skills each team member brings to our organization. Salaries are determined according to the job's scope, market data, location, and the candidate’s qualifications, including experience and relevant education. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any other legally protected status. Powered by JazzHR MEXYPoeZuj

Job Description Overview CTG is seeking to fill an End User Computing (EUC) Engineer position for our client. This is an opportunity supporting enterprise endpoint engineering and AI enablement initiatives within a large-scale environment. The ideal candidate will bring deep expertise in endpoint management, desktop engineering, application packaging, and modern device management technologies across Windows and macOS platforms. This role will serve as the primary liaison between the EUC and AI teams, supporting the deployment, configuration, and optimization of enterprise AI tools and desktop-level AI environments. Location: New York, NY Duration: 7 months Key Responsibilities: • Lead endpoint engineering and deployment efforts for enterprise AI tools and applications, • Package, configure, deploy, and support applications using SCCM, Intune, Jamf Pro, MDT, and related technologies, • Support Windows 10/11 and macOS environments, including endpoint security and compliance initiatives, • Partner with AI, infrastructure, and security teams to establish scalable and secure endpoint standards, • Automate endpoint management and deployment processes using PowerShell, Bash, and/or Python, • Manage Microsoft 365, Entra ID, Windows Autopilot, Active Directory, and Group Policy configurations, • Troubleshoot complex endpoint and deployment-related issues, • 8+ years of End User Computing, Desktop Engineering, or Endpoint Engineering experience, • Strong expertise in SCCM, Intune, Jamf Pro, MDT, and enterprise application packaging, • Experience with Microsoft 365, Entra ID, Autopilot, and modern device management, • Strong scripting and automation experience using PowerShell, Bash, or Python, • Solid knowledge of Windows, macOS, Active Directory, Group Policy, and endpoint security, • Excellent troubleshooting, communication, and stakeholder management skills, • Experience in financial services or other highly regulated industries, • Familiarity with Ubuntu, Munki, and advanced macOS enterprise management, • Experience with AI coding assistants, LLM-based tools, or AI development environments CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee based recruitment services for this role. To Apply: To be considered, please apply directly to this requisition using the link provided. Kindly forward this to any other interested parties. Thank you!

Job Description Desktop Engineer Location: New York, NY 10004 Salary Range: $85,000 - $100,000 THE OPPORTUNITY Group One Trading is looking to hire a full-time Desktop Engineer who is passionate about all aspects of user support, including monitoring, actively engaging end-users, troubleshooting, and providing a high level of customer service. In this hands-on, front-line support role on our Systems Team, we desire a candidate with strong problem-solving, customer-service, critical thinking, and communication skills who can collaborate across functional groups. WHO WE ARE We are committed to creating a diverse environment and are proud to be an equal opportunity employer. At Group One, we value transparency and collaboration coming from unique perspectives and backgrounds. We hire bright, analytical, and competitive people and train them to be the best in the industry. We strive to create a workplace in which all employees have an opportunity to participate and contribute to the success of the business. A healthy work-life balance is essential to sustaining our work culture and our overall success. We rely on our employees to spur creativity, enhance problem-solving, and help us thrive in the high-pressure trading industry. WHAT WE DO Group One Trading was founded in San Francisco in 1989, and we've become one of the largest privately held options trading firms in the United States, with brilliant people on our team in New York, Chicago, Philadelphia, and San Francisco. We continue to expand our presence on exchanges as the options trading space evolves and grows. Armed with expertise developed through a rigorous training program, our traders provide competitive liquidity across a broad range of securities. We manage portfolios of thousands of securities and electronically stream two-sided quotes across multiple exchanges. Group One is wholly owned by its founders and employees, and all our trading is proprietary, placing both the rewards for our success and managerial oversight directly in our team's hands. THE SKILLSET A broad, multi-platform skill set is what we look for, but there will be plenty of learning opportunities no matter how many of these skills you bring in with you. We also encourage applicants with various levels of technical backgrounds to apply. Our ideal Desktop Engineer possesses the following: • Minimum of 2 years of experience working in a technical role, • Proficient in providing support, troubleshooting, and configuring system hardware, • Expertise in troubleshooting Windows Desktop and Server Operating Systems, including Windows 10, 11, Windows Server 2016, 2019, and 2022, • Knowledgeable in Microsoft Active Directory/AAD/Entra, Azure, DHCP, DNS, Exchange Online, and deployment of Windows Updates, • Familiarity with Microsoft SQL Server & SQL Database Management, • Experience working with a VMware vSphere environment, • Demonstrated proactive problem-solving and critical thinking skills, • Understanding of fundamental networking concepts, including TCP/IP, FTP, and routing, • Ability to lift up to 30 lbs. and crouch beneath desks for equipment installation WHAT TO EXPECT AS A DESKTOP ENGINEER Within 1 month, you complete your initial orientation as well as become familiar with our environment, our infrastructure, and our business. You begin a comprehensive, cross-functional training plan to learn more about every aspect of our firm. Within 3 months, you will be proficient in system monitoring, proactively identifying potential issues in the proprietary trading system and responding effectively to incidents. You will begin to gain confidence in performing software maintenance tasks, troubleshooting basic networking issues, and providing user computer setup support. Additionally, your collaborative skills and proactive problem-solving approach will be evident as you actively engage with teams, contribute to documentation efforts, and propose improvements to enhance system stability and performance. Within 6 months, you will have gained proficiency in troubleshooting complex issues and can provide timely and effective support to all users. Additionally, you will begin to take on a leadership role in collaborative efforts, contributing significantly to proposing system enhancements, and fostering a culture of continuous improvement within the team. This is a hybrid role that requires a significant in-office presence to work directly with our technology team & trading staff, in-person. THE BENEFITS Our Desktop Engineer earns a competitive salary, including a performance-based bonus. We provide fantastic benefits, including 401(k) and Roth 401(k) retirement plans with employer matching, medical, dental, vision, generous vacation time, paid holidays, parental leave, and flexible spending accounts (FSA) for health care, dependent daycare, and parking or mass transit expenses. If this sounds like the right opportunity for you, apply today! Please fill out our initial 3-minute, mobile-friendly application for the Desktop Engineer role. We look forward to meeting you! Job Posted by ApplicantPro

Job DescriptionApicha Community Health Center aims to improve community health by providing access to comprehensive primary care, preventive health services, mental health, and supportive services. The center is dedicated to delivering high-quality, culturally competent services that enhance the quality of life. It also advocates for and offers a welcoming environment for underserved and vulnerable populations. We are seeking an IT Support Engineer to work between our Manhattan and Jackson Heights locations. Position Summary: Working under APICHA IT, focused primarily on fielding requests from users to resolve simple and complex computer software and hardware problems, as well as traveling to all current and planned APICHA facilities and remote locations as needed. Provides services including answers to inquiries on how to set up and use specific software, technical printer support, word processing, e-mail, and operating system issues. Contacts software and hardware product support vendors to correct, replace or provide technical support and information. Provides 1st and 2nd level support for PCs, Printers, Local Area Network, applications and data communication devices for Providers and support staff. Records all support tickets in the designated tracking system. Maintains and responsible for IT Inventory, creates and manages user accounts for various systems used by APICHA. Builds out Desktop and Laptop PCs and distributes.be expected to learn basic data reporting and analysis (using tools such as SQL Manager, Excel). A working knowledge in this domain is expected to be developed. Qualifications: High school diploma with substantial computer software and hardware knowledge required. Bachelor's degree in Computer Science preferred; One year of paid full-time work. Three years of hands-on experience or A+ certified preferred; Prior Healthcare IT experience preferred; Working knowledge of security and privacy concepts required; Technologically savvy with working knowledge of operating systems and office software and hardware required; Excellent written and verbal communication skills in English required; Ability to resolve complex issues in a timely fashion, assessing the impact of interrelated systems independently, relying upon self-motivated professional development of skill set required; Ability to create electronic presentations, basic statistical graphics as necessary required; Ability to work in diverse cultural healthcare environment in professional manner required; Good attention to detail required; Ability to initiate and work independently and be a good team player required; Ability to lift and move up to 25 lbs on a regular basis and 50 lbs as needed required; Willing to work nights and/or weekends as needed required At Apicha, we believe that serving the needs of our staff is just as important as serving the needs of underserved people of New York City as such we are proud to offer our team members a competitive employee benefits package which include 12 Paid Holidays, vacation and sick leave, Health Insurance Coverage, Flexible Spending Account, Life Insurance, Employee Assistant Program just to name a few.

Job DescriptionSalary: $50,000 - $60,000 Title: Onsite Support & Hardware Engineer Location: Brooklyn, NY Department: Projects Job Type: Full-Time Ready to Escape the IT Grind? Come Build Something Greater with My IT Crew. AtMy IT Crew, we believe every team member deserves a voice. Since 2016, weve been a leader in the Managed Service Provider (MSP) space by doing things differentlyempowering our people, embracing innovation, and delivering exceptional service. We are looking for anOnsite Support & Hardware Engineerto join our Brooklyn team.This role is designed with a structured transition: You will begin your journey with a dedicated23 months immersion in Hardware & Inventory. During this initial phase, you will work internally to diagnose repairs, organize the stockroom, and master the equipment that powers our clients' businesses (from desktops and laptops to kiosks). Once this foundational period is complete,you will transition to your primary role as an Onsite Support Engineer.You will then serve as the trusted face of My IT Crew, traveling to client sites to build relationships and solve technical problems, utilizing the deep hardware expertise you gained during your initial training. This position is ideal for someone who wants to know the "nuts and bolts" of the hardware before becoming the hero who keeps our clients up and running onsite. What Youll Do Phase 1: Hardware Engineering & Inventory (Office-Based / First 23 Months) • Diagnose and repair a variety of hardware systems including desktops, laptops, kiosks, and networking equipment., • Manage the full lifecycle of hardware assets: receiving, labeling, storing, shipping, and tracking., • Coordinate with vendors for warranty claims, RMA processing, and hardware replacements., • Maintain accurate inventory logs and service records in ConnectWise and asset systems., • Ensure the workspace and equipment areas remain clean, organized, and secure., • Deploy to client locations to resolve critical system downtime, hardware failures, or network outages that cannot be fixed remotely., • Perform onsite installations, upgrades, and physical maintenance of IT systems., • Serve as the face of My IT Crew during site visits, collaborating with client staff to reassure them and resolve issues efficiently., • Act as a liaison between the client and the internal service desk during complex onsite troubleshooting. What You Bring Experience & Education • 3+ years of Windows-based IT support, systems administration, or hardware repair experience., • Associates or Bachelors degree in Computer Engineering/IT (Preferred) or equivalent experience., • Proven experience with hands-on hardware troubleshooting (component replacement, diagnostics)., • Strong understanding of PC components, operating systems (Windows/Linux), and networking basics (TCP/IP, switching)., • Familiarity with ticketing systems (ConnectWise preferred), documentation practices, and asset tracking., • Adaptability: Ability to switch gears between detailed bench work and high-pressure onsite client service., • Communication: Excellent interpersonal skills to work effectively with clients during outages., • Organization: Detail-oriented mindset for tracking inventory, RMAs, and documentation., • Problem Solving: A proactive mindset with strong critical thinking skills. Why Youll Love It Here • Useful, living documentation at your fingertips., • A team that listensand learns from each other., • Weekly collaborative trainings, not boring lectures., • New tools, new tech, and no gatekeeping., • A company that rewards initiative and values growthboth personal and professional. Sound like you? Lets talk. My IT Crew isnt just a place to workits a place to grow, contribute, and thrive. Come be part of a team thats redefining what IT support can be.

Job Description Our client, a US-based creator of one platform to seamlessly manage and scale creative operations, is looking for an experienced Desktop Sync Engineer to join the team. Location: Worldwide Type: Remote, full-time Start date: ASAP About the product: This is a Creative Ops System for creative teams. The product automates the mindless tasks that creatives and marketers do every day to manage content and unlocks creativity through image recognition, automated versioning, and approval workflows. The platform was launched in March 2021 and has raised over $70m from world-class venture capital groups, including Avenir, Tiger Global, Headline Ventures, Lerer Hippeau, WndrCo, and Slack Ventures. About the Role: The company is redefining how creative teams organize and access their work. As an experienced Desktop Sync Engineer, you will design and develop critical features that power the desktop application, enabling seamless synchronization for customers. This is an exciting opportunity to deliver impactful solutions for real-world users while contributing to the technical roadmap and innovation efforts. You will be joining an excellent and enthusiastic team of modern TypeScript engineers and will work closely with the CTO and senior engineering team to execute on the technical roadmap. This role involves creative thinking to solve the many challenges of two-way sync in a distributed system. You will be expected to hit the ground running, working hands-on in React/Electron and NodeJS codebases. The company works entirely in TypeScript and SQL and is built on AWS, so familiarity with its product suite is a major plus. Your work will focus primarily on the desktop application. You will build features, review code, write tests, maintain infrastructure, and help define best practices. Around 25% of users interact with the product every day, and you will be shipping features and improvements to them on a near-daily basis. This role is ideal for someone who thrives in fast-paced, unstructured environments, enjoys wearing many hats, thinks on their feet, and is excited about mentoring and growing junior members of the team. Requirements: • 5+ years working on production-grade desktop applications with real-world users, • Proven experience building a desktop sync engine (e.g. at Dropbox, Box, Google Drive, or similar), • Strong understanding of distributed systems, including concurrency, conflict resolution, and offline synchronization, • Comfortable developing in both macOS and Windows environments, • Demonstrated ability to troubleshoot and optimize performance across multiple platforms, • Experience with version control tools (Git & GitHub) and CI/CD pipelines, • Excellent communication skills and a collaborative mindset for working with cross-functional teams, • Fully remote work within a globally distributed team, • 90% employer-covered medical, dental, and vision insurance (75% for dependents), • Life and disability insurance, • Generous work-from-home stipend, • Professional development reimbursement, • Unlimited vacation policy, • Inclusive, diverse, and entrepreneurial culture focused on ownership and impact, • Opportunity to shape a fast-growing, venture-backed product (over $70M raised)

Job DescriptionSalary: $40,000 - $60,000 Premier Managed IT Service Company that delivers IT products and services to small businesses in the United States is looking to add an experienced, on-site Help Desk Engineer in New York for one of our clients. This position will provide growth opportunities to other senior technical client-facing roles of our firm and requires a proactive, hard-working individual with a can-do attitude and the ability to wear multiple hats in a fast-paced environment. We are looking for the best and brightest to join our growing team. We demand people who: • Care about our clients, • Are passionate about what they do, • Are team players, and willing to help other team members, • Believe in doing things right the first time, • Are dedicated to continual improvement, • Embody positivity Everyday Duties • Respond to incoming calls and e-mails regarding information technology problems, using help desk software., • Perform hands-on fixes at the desktop level, including installing and upgrading software, installing hardware, and configuring systems and applications, • Perform basic network administration tasks, such as setting up new user accounts and granting access to network resources., • Communicate with third-party support and PC equipment vendors., • Identify and learn appropriate software and hardware used and supported by the organization., • Provide superior service and customer support, • Diagnose and perform on-site installations, repairs, maintenance, and tasks Qualifications • Previous help desk experience, • Good interpersonal skills, with a focus on rapport-building, listening, and questioning skills, • Highly self-motivated and directed, • Ability to effectively prioritize and execute tasks, • Experience with Windows desktop and server operating systems, including Windows 2016-2022 and Windows 10 - Windows 11, • Experience with Mac OS X Configuration and troubleshooting, • Knowledge of Microsoft Active Directory, • Knowledge of computer hardware, • Good understanding of the organization's goals and objectives, • Experience working in a team-oriented, collaborative environment, • Ability to absorb and retain information quickly, • Ability to present ideas in user-friendly language, • Proven analytical and problem-solving abilities, • Customer service orientation, • Ability to conduct research into a wide range of computing issues as required Education Requirements: Bachelor's degree Preferred Certification Requirements: • A +, • Network +, • Microsoft certifications a plus Job Type: Full-time/ On-Site Salary + Benefits: • $40,000.00 - 60,000.00 /year Some of Our Benefits include • Paid Time Off (PTO), • Access to 401K with match, • Subsidized individual & family health, dental, and vision insurance plans, • Ongoing company-funded professional development & education allowances, • Much more! Must Complete the company Assessment to be considered for hire: #ZR

Job Description Seeking a highly skilled Azure Hybrid Desktop Support Engineer to join our IT team. This role sits at the intersection of end-user support, modern endpoint management, and cloud infrastructure, supporting a hybrid environment spanning on-prem Active Directory and Microsoft Azure (Entra ID). The ideal candidate combines hands-on desktop support experience with modern management tools (Intune, Autopilot) and thrives in a fast-paced, high-performance environment supporting demanding users. Key Responsibilities End-User Support & Operations • Provide white-glove desktop support for executives, traders, and business users, • Troubleshoot Windows 10/11, Microsoft 365, and line-of-business applications, • Support conference rooms, AV systems, and collaboration tools (Teams, Zoom), • Support and maintain hybrid identity environments (on-prem AD + Microsoft Entra ID), • Administer Azure AD Connect, synchronization, and identity troubleshooting, • Manage devices via Microsoft Intune / Endpoint Manager, • Deploy and maintain Windows Autopilot for zero-touch provisioning, • Automate repetitive tasks using PowerShell, • Assist with desktop engineering initiatives (image management, patching, policy deployment), • Support endpoint security tools (Defender for Endpoint, AV/EDR platforms), • Assist with access control, MFA, and device compliance policies, • Participate in audits, remediation, and security hardening initiatives Required Qualifications • 3–5+ years of experience in desktop support / end-user computing, • Strong experience with:, • Windows 10/11 administration, • Microsoft 365 (Outlook, Teams, OneDrive, SharePoint), • Active Directory (users, groups, GPOs), • Hands-on experience with:, • Microsoft Intune / Endpoint Manager, • Azure AD (Entra ID) in a hybrid environment, • Solid troubleshooting skills across:, • OS, applications, networking basics, and hardware, • Experience with:, • Azure AD Connect / hybrid identity sync, • Windows Autopilot deployments, • Defender for Endpoint or similar EDR tools, • Exposure to:, • VDI environments (Citrix, VMware Horizon, Azure Virtual Desktop), • Patch management tools (WSUS, Intune Update Rings), • Background in financial services, hedge funds, or high-performance environments

Job Description Job Overview We are currently seeking a full time Level I/II MAC and PC Support Engineer with 1-2 years of extensive hands on experience with the following: Desktop/Laptop, MAC and Printer troubleshooting. Responsibilities • Provide phone support and on-site remediation for workstation issues, • Troubleshooting and resolving customer system problems across a broad range of technologies, • Provide onsite installations of new software and upgrades, • Provide installation of service Packs and security updates, • Provide onsite support and installations to clients, • Provide Desktop support including analyzing and resolving end-user issues, • Knowledge of MAC and Windows operating systems and desktop applications, • Experience with installing, configuring, and administering a broad range of technologies, • Excellent written and verbal communication skills, • Knowledge of Cisco Phone Systems a plus Founded in 1998, Lincoln Computer Services is a growing custom IT solution provider, servicing New York City and Long Island, New York. If you are interested in working for a growth-oriented company with a culture that exudes collaboration, integrity and a passion for technology, submit your resume today! Powered by JazzHR BtfNlymvjB

Job Description * Fully On-Site Role in Midtown NYC * Our client, a financial firm based in midtown NYC is looking for a motivated & driven Desktop Engineer to join the team. This role is ideal for someone who is passionate about technology, eager to learn, and ready to grow into more advanced engineering responsibilities. You will assist with deploying, maintaining, and supporting desktop systems, hardware, and software across the firm in a fast-paced trading environment. Key Responsibilities • Provide day-to-day technical support for end users, including troubleshooting hardware, software, and at times white glove service., • Assist with setting up, imaging, and configuring Windows systems and mobile devices., • Support user onboarding and off-boarding, including account setup, equipment distribution, and workstation preparation., • Perform routine system updates, patching, and software installations through management tools., • Help maintain and update asset inventory, ensuring accurate tracking of all devices., • Support the Desktop Engineering team with device lifecycle management, including repair, replacement, and decommissioning., • Collaborate with IT teams to ensure security standards, policies, and configuration baselines are followed., • Document processes, solutions, and troubleshooting steps in the IT knowledge base., • Escalate complex issues as needed while continuing to learn and contribute. Required Qualifications • 2+ years of experience in IT support, help desk, or desktop., • Basic understanding of Windows operating systems and typical enterprise software., • Familiarity with Active Directory, user permissions, and account management., • Working knowledge of network fundamentals (DNS, DHCP, Wi-Fi, VPN.), • Strong working knowledge of cybersecurity best practices., • Experience with hardware troubleshooting for desktops, laptops, and peripherals., • Strong communication, customer service, and problem-solving skills. Preferred Skills (Big Plus) • Exposure to Cybersecurity platforms, Cloud services and Microsoft Administration., • Basic scripting knowledge (PowerShell, Python or similar)., • Experience supporting remote and hybrid employees., • Certifications such as Network+, and/or Microsoft certifications.

Sunrise offers ACA-compliant medical coverage/dental insurance/vision insurance to all employees.

Role: Desktop & MacOS Engineer. Desktop Support and macOS engineering experience. Citrix Workspace, Virtual Apps and Desktops).

A leading IT support company is seeking a qualified Desktop Engineer for their 3rd shift team. The position requires at least 7 months of experience in desktop support.

Tier 2 Desktop Support Engineer. We're partnered with a highly respected mid sized hedge fund in New York City that is looking to add a strong Tier 2 Desktop Support Engineer to their team. Provide Tier 2 desktop and end user support across both MacOS and Windows environments.

Insight Global is seeking an experienced Desktop Support Engineer to join one of our largest entertainment clients in New York City.

Role: Desktop & MacOS Engineer. Desktop Support and macOS engineering experience. Citrix Workspace, Virtual Apps and Desktops).

Important: this is a true Desktop Engineering / Endpoint Engineering role — not a helpdesk or desktop support position. Desktop Engineering / Endpoint Engineering experience. A leading alternative investment firm is seeking a hands-on Desktop/Endpoint Engineer with a strong engineering mindset and

A global financial services firm in New York is seeking a software engineer to work on their desktop application platform. The ideal candidate will have 4+ years of software engineering experience with C or C++, and strong skills in system design and distributed systems.

A leading financial technology company in New York is seeking a software engineer to develop and evolve the application runtime infrastructure. Candidates should have over 4 years of experience in software engineering with a strong background in system design and distributed systems. The role involv

Role: Desktop & MacOS Engineer. Desktop Support and macOS engineering experience. Citrix Workspace, Virtual Apps and Desktops).

As an experienced Desktop Sync Engineer, you will design and develop critical features that power the desktop application, enabling seamless synchronization for customers. Requirements: 5+ years working on production-grade desktop applications with real-world users Proven experience building a deskt

Field Support Engineer / Desktop Support. We are looking for a Field Support Engineer with strong desktop support experience to provide onsite technical support, troubleshoot hardware/software issues, and support end users in a fast-paced environment. Desktop Support / Field Support experience.

We are looking for a Senior Desktop Software Engineer, Machine Learning to work on an innovative project that redefines software. In this role, you will develop and ship Mac-based desktop software with a strong focus on performance and reliability. Understanding of machine learning pipelines and pro

The Desktop Platform team is responsible for the core lifecycle of Docker Desktop, including installation, updates, startup, and key shared components used by every Docker Desktop feature team. Contribute to documentation, knowledge sharing, and technical discussions that raise the clarity and quali

Field Support Engineer / Desktop Support. We are looking for a Field Support Engineer with strong desktop support experience to provide onsite technical support, troubleshoot hardware/software issues, and support end users in a fast-paced environment. Desktop Support / Field Support experience.

You’ll join a team of talented front- and back-end engineers who bring deep expertise to the development and maintenance of our flagship desktop application, cherished by millions of users worldwide for over 20 years. Collaborate closely with UX Engineers to ensure accessibility and usability are

Outlier helps the world’s most innovative companies improve their AI agents by providing human feedback.We collaborate with leading AI organizations to train Large Language Models (LLMs) to function as proactive, multi-step agents.Our projects focus on teaching these systems how to design, coordin

Outlier helps the world’s most innovative companies improve their AI agents by providing human feedback.We collaborate with leading AI organizations to train Large Language Models (LLMs) to function as proactive, multi-step agents.Our projects focus on teaching these systems how to design, coordin

Outlier helps the world’s most innovative companies improve their AI agents by providing human feedback.We collaborate with leading AI organizations to train Large Language Models (LLMs) to function as proactive, multi-step agents.Our projects focus on teaching these systems how to design, coordin

Outlier helps the world’s most innovative companies improve their AI agents by providing human feedback.We collaborate with leading AI organizations to train Large Language Models (LLMs) to function as proactive, multi-step agents.Our projects focus on teaching these systems how to design, coordin