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Job Summary: The Registered Nurse (RN) provides direct and individualized nursing care to patients based on the nursing process. The RN assesses, plans, implements, and evaluates patient care and coordinates with the healthcare team to ensure high-quality patient outcomes. Key Responsibilities: Assess patient conditions and needs through physical exams, medical history review, and diagnostic results. Develop and implement patient care plans in collaboration with the healthcare team. Administer medications and treatments as prescribed. Monitor patient progress and response to treatments; document and report findings. Provide emotional support and education to patients and their families. Maintain accurate and timely documentation in patient records. Adhere to infection control, safety, and quality standards. Collaborate with physicians, case managers, therapists, and other healthcare professionals. Supervise and delegate tasks to Licensed Practical Nurses (LPNs), Certified Nursing Assistants (CNAs), and other healthcare staff as appropriate. Participate in staff meetings, training, and continuing education. Qualifications: Education: Associate or Bachelor of Science in Nursing (ASN or BSN) from an accredited program. Licensure: Current RN license in the state of practice. Certifications: Basic Life Support (BLS); Advanced Cardiac Life Support (ACLS) preferred or required depending on department. Experience: clinical experience preferred; new graduates may be considered.

Join our team as a Claims Processing Help Desk Associate, where you will play a vital role in supporting our customers with their claims inquiries and issues. As a full-time member of our organization, you will thrive in a dynamic work environment, leveraging your analytical skills and customer service expertise to elevate the client experience. Your contributions will ensure that the claims processing function operates smoothly, positively impacting both our customers and the overall efficiency of our services. Key Responsibilities Assist customers with claims-related inquiries and provide appropriate solutions or guidance. Process, review, and manage claims documentation to ensure accuracy and compliance. Utilize analytical skills to troubleshoot claims processing issues effectively. Maintain comprehensive records of all customer interactions and claim statuses. Collaborate with team members to resolve complex claims and enhance service delivery. Provide technical support and guidance to customers regarding claim submissions and follow-ups. Contribute to the continuous improvement of claims processing procedures and best practices. Required and preferred qualifications High school diploma or equivalent required; further education is a plus. 1-2 years of experience in customer service or claims processing preferred. Proficient with Microsoft Office Suite and claims processing software. Strong problem-solving abilities with attention to detail. Excellent communication and interpersonal skills. Ability to multitask and work effectively in a collaborative environment. We pride ourselves on fostering a supportive company culture that values growth and development among our employees. Our modern workplace model includes an array of benefits, including competitive compensation, health insurance, and opportunities for professional development. You will have the chance to enhance your skills while contributing to our customer-centric mission. Our team structure encourages cross-functional collaboration, allowing you to interact with various departments and build strong working relationships. You will report directly to the Claims Processing Manager, ensuring clear communication and alignment with departmental goals. Together, we strive to create a positive and efficient claims processing experience for our customers.

We are seeking a Senior Operations Associate to support and enhance daily business operations. This role plays a key part in ensuring the smooth execution of company processes, coordinating cross-departmental activities, and driving operational efficiency. The ideal candidate is highly organized, analytical, and able to manage multiple priorities in a fast-paced environment. Responsibilities: Oversee day-to-day operational activities to ensure efficiency and alignment with company goals Assist in developing, implementing, and improving operational systems, policies, and procedures Coordinate with various departments (HR, Finance, Sales, etc.) to streamline workflows and resolve issues Monitor key performance metrics and prepare operational reports for management Support budget tracking, vendor management, and procurement activities Manage documentation, contracts, and compliance requirements Identify areas for process improvement and propose data-driven solutions Supervise or mentor junior operations staff as needed

SouthEnd Psychiatry is a growing mental health practice dedicated to providing compassionate, accessible, and patient-centered care. We are seeking a Customer Support Agent to join our team. This role is the first point of contact for patients and prospective clients, ensuring a smooth and supportive experience from the moment they reach out. Key Responsibilities • Respond to patient inquiries via phone, email, and chat in a timely and professional manner., • Assist with scheduling appointments, verifying insurance, and updating patient records., • Provide information about services, treatment options, and policies., • Escalate complex concerns to clinical or administrative staff when necessary., • Maintain confidentiality in compliance with HIPAA and organizational policies., • Track and document all interactions accurately in the system., • Contribute to a positive and supportive patient experience. Qualifications • High school diploma or equivalent required; associate’s degree preferred., • 1–2 years of experience in customer service, call center, or healthcare support., • Strong written and verbal communication skills., • Empathy, patience, and professionalism when engaging with patients., • Ability to multitask, prioritize, and work independently in a remote setting., • Familiarity with healthcare or mental health services preferred., • Proficiency with scheduling systems, EMRs, or CRM tools a plus. What We Offer • Competitive hourly pay or salary, • Remote-friendly work environment, • Health, dental, and vision benefits (for eligible employees), • Paid time off and holidays, • Training and career development opportunities, • The opportunity to make a meaningful impact on patient care