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About Us At Selective, we don't just insure uniquely, we employ uniqueness. Selective is a midsized U.S. domestic property and casualty insurance company with a history of strong, consistent financial performance for nearly 100 years. Selective's unique position as both a leading insurance group and an employer of choice is recognized in a wide variety of awards and honors, including listing in Forbes Best Midsize Employers in 2025 and certification as a Great Place to Work in 2025 for the sixth consecutive year. Employees are empowered and encouraged to Be Uniquely You by being their true, unique selves and contributing their diverse talents, experiences, and perspectives to our shared success. Together, we are a high-performing team working to serve our customers responsibly by helping to mitigate loss, keep them safe, and restore their lives and businesses after an insured loss occurs. Overview "Applicants must be authorized to work for any employer in the United States. Selective will not sponsor or assume the sponsorship of an employment visa at this time". Note: (For NJ candidates) This role will be located at our future headquarters in Short Hills, N.J. Until the new headquarters is operational, the successful candidate will be offered the ability to work in our Branchville, N.J. location during this interim period. Selective Insurance is seeking an energetic and collaborative Data Engineer Specialist to work on Data and Analytics projects supporting the Claims Analytics team within the Information Management group. This group is responsible for all Data Engineering, Machine Learning Engineering, Analytics and Reporting for the Claims business area. The candidate must be hands-on with expert technical skills and a proven track record of project delivery. Responsibilities • Hands on development and support of new or existing data applications., • Works closely with the lead to create/review low level implementation designs, understand high level data flow designs developed by Data Architects., • Provide technical guidance to the team and work on implementing complex data solutions., • Provide support in the design, development, code reviews, test deploy and documentation of Data Engineering and Data Integration Applications., • Scaling and optimizing schema and performance tuning SQL and ETL pipelines in data lake and data warehouse environments., • Provide technical leadership and mentor junior data engineers., • Work closely with Product Owners, Product Managers, Program Manager, Scrum Master, and Team Members in a Scaled Agile framework., • Closely monitor the health of data pipelines and develop contingency plans for failures., • Maintain detailed documentation to support downstream integrations., • 5-7 of experience in Data Warehousing, Data integration or Data Engineering projects, • Ability to effectively work well with people in other departments and/or outside of the enterprise., • Expert-level proficiency inPython, SQL, and Spark; strong experience withcloud platforms(Azure, AWS, or GCP)., • Expert level experience in Databricks and Delta Lake., • Proven track record of buildingenterprise-scale data platformssupporting advanced analytics and machine learning., • Experience withstreaming architectures(Kafka, Kinesis) andevent-driven data processing., • Strong knowledge ofdata security, encryption, and access controlin regulated environments., • Advanced working knowledge of SQL and optimizing queries and databases for performance., • Ability to debug and resolve complex issues internally and work with external vendors and service providers., • Good understanding and hands on experience in developing and managing CI/CD pipelines, • Good understanding of Data Structures and Data Models., • P&C Insurance experience is highly desired., • Bachelor's degree in computer science or related engineering field preferred., • Certifications in cloud platforms (e.g., AWS Certified Data Analytics, Azure Data Engineer Associate) Selective Insurance offers a total rewards package that includes a competitive base salary, incentive plan eligibility at all levels, and a wide array of benefits designed to help you and your family stay healthy, achieve your financial goals, and balance the demands of your work and personal life. These benefits include comprehensive health care plans, retirement savings plan with company match, discounted Employee Stock Purchase Program, tuition assistance and reimbursement programs, and 20 days of paid time off. Additional details about our total rewards package can be found by visiting our ___. The actual base salary is based on geographic location, and the range is representative of salaries for this role throughout Selective's footprint. Additional considerations include relevant education, qualifications, experience, skills, performance, and business needs. Pay Range USD $123,000.00 - USD $157,000.00 /Yr. Additional Information Selective is an Equal Employment Opportunity employer. That means we respect and value every individual's unique opinions, beliefs, abilities, and perspectives. We are committed to promoting a welcoming culture that celebrates diverse talent, individual identity, different points of view and experiences - and empowers employees to contribute new ideas that support our continued and growing success. Building a highly engaged team is one of our core strategic imperatives, which we believe is enhanced by diversity, equity, and inclusion. We expect and encourage all employees and all of our business partners to embrace, practice, and monitor the attitudes, values, and goals of acceptance; address biases; and foster diversity of viewpoints and opinions. For Massachusetts Applicants It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Job Locations US-MA-Boston | US-NY-New York | US-RI-Providence Requisition ID 2026-12406 Category Marketing and Proposal Support The Gilbane Development Company is hiring a Marketing Specialist - Real Estate Development, to support the planning and execution of project-specific marketing and community engagement initiatives across Gilbane Development's new developments. The role supports new development projects from predevelopment through construction and leaseup. The role will report to Gilbane Development's vice president of marketing but will work very closely with marketing directors and developers across vertical business lines. Project & Portfolio Marketing Management Develop and maintain marketing schedules for multiple development projects, working with marketing directors, development directors and project joint venture partners as necessary. • Coordinate marketing deliverables across pre-development, construction, and lease-up phases, and beyond as may be necessary., • Manage vendors, schedules, and marketing budgets in coordination with development teams., • Serve as the daytoday marketing contact for assigned projects., • As needed, assist with creation of materials for public meetings and stakeholder outreach, including website/landing page, surveys, presentations, handouts & collateral, tenant-focused materials. The role involves creation of schedules and tasks and coordination of outside vendors including branding firms, renderers, web/digital, and event planning partners. It will also involve coordinating with our joint venture and public partners/clients. PreDevelopment • Branding and naming process; coordinating with vendors and/or leading internal process, • Project fact sheets and presentation materials., • Early-stage landing pages and digital setup., • Community engagement platform coordination., • Project website launches., • Site signage, • Renderings, virtual tours, floor plans, photography, and videography., • Google Business listing setup., • Digital advertising/ILS listing setup, as needed., • Leasing office branding and opening events. Coordinate with internal development team and project partners to lead events such as groundbreakings, ribbon cuttings, leasing office openings, organizing procurement of vendors, planners, and billing activities. Evaluation Criteria Success in this role will be measured by: • Consistency and quality of project marketing deliverables, • Timely completion of marketing schedules and project milestones, • Effective and professional coordination with development and property management teams, including joint venture partners and clients, • Bachelor's degree in Business, Marketing, Communications, or a related field, • 3-5 years relevant experience in the marketing and/or development industry, • Or equivalent combination of education and experience, • Intermediate knowledge and skills in Adobe Creative Suite, Microsoft Office Suite, Canva, • Asana or similar project management software experience preferred, but teachable., • Strong time management, organization, communication skills, teamwork, intermediate writing, and critical thinking skills, • Intermediate knowledge of real estate development industry awareness as a whole The pay ranges from $70,800.00 - $120,670.00 plus benefits and retirement program. Gilbane offers an excellent total compensation package which includes competitive health and welfare benefits and a generous profit-sharing/401k plan. We invest in our employees' education and have built Gilbane University into a top training organization in the construction industry. Qualified applicants who are offered a position must pass a pre-employment substance abuse test. Gilbane is an Affirmative Action/Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, color, national origin, race, religion, sex, sexual orientation, gender identity, protected veteran status, or disability status. Note to Recruiters, Placement Agencies, and Similar Organizations: Gilbane does not accept unsolicited resumes from agencies. Please do not forward unsolicited agency resumes to our jobs alias, website, or to any Gilbane employee. Gilbane will not pay fees to any third party agency or firm and will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered property of Gilbane and will be processed accordingly. We can recommend jobs specifically for you! Click here to get started.

Job Title: Account Specialist Location: New York (Hybrid Working Model) Application Deadline: May 25, 2026 About Springer Nature Springer Nature is one of the leading publishers of research in the world. We publish the largest number of journals and books and are a pioneer in open research. Through our leading brands, trusted for more than 180 years, we provide technology-enabled products, platforms and services that help researchers to uncover new ideas and share their discoveries, health professionals to stay at the forefront of medical science, and educators to advance learning. We are proud to be part of progress, working together with the communities we serve to share knowledge and bring greater understanding to the world. For more information, please visit ___ and follow @SpringerNature About the Role The Account Specialist fulfils a central role within the support teams and is an expert in the field with a thorough understanding of all Sales Operations processes and workflows while working autonomously with minimal supervision. The role is an enhanced facilitating and coordinating role to the team. The account support team acts as the central point within the company and works closely with the sales team, the customers, and other internal stakeholders to prepare subscription (license) agreements for new and renewal business for online products, accurately and in line with established targets. In doing so, the goal is to achieve a high level of customer satisfaction in managing internal and external relationships. The role of an Account Specialist is vital to the business and has a direct impact on customer satisfaction. The account support role is continuously enhanced by team training and by facilitating personal development. Responsibilities: Support sales planning, reporting, new, and renewals * Work with sales to plan, drive, and track quarterly and yearly renewal closure, including large renewal management * Prepare and report renewal planning, scenario planning, forecast risk, challenges, and advise/take action on potential risks Advisory and execution of commercial contracting and process excellence * Prepare (in CRM/ERP system) the quote and contract to trigger invoicing with adherence to system procedures and state models Compliance, quality control, and deal alignment * First-level advisory and support to sales and customers on license agreement changes and amendments * Maintenance of the system and customer data quality World-class customer service support * Manage customer requests in the assigned international region and assist with daily operations (i.e., engage with customers to enhance customer data quality, answer questions related to contract data, or invoicing data) * Active participation in stakeholder and team meetings aimed at continuous improvement of customer satisfaction Experience, Skills & Qualifications: * Bachelor's Degree required * Professional experience in customer service, sales operations, or an e-commerce setting is a plus * Experience in commercial processes, including legal alignment, sales cycle, and customer engagement activities * Proficiency with the MS Office Suite, particularly MS Excel * Knowledge of CRM (customer relationship management) & contracting system,including Salesforce * Time and Project management experience * Stakeholder relationships management skills * Proactive, solution-driven approach Application Deadline: May 25, 2026 Springer Nature US provides a comprehensive and competitive benefits package which includes the benefit offerings listed below: * Medical, Dental and Vision * 401(k) with company match and contribution * Hybrid office working policy, Summer Hours, and paid time off * Flexible Spending and Commuter programs * Multiple Life insurance options * Disability coverage * Tuition Assistance * Voluntary benefits: Identity Theft Protection, Pet Insurance, and Legal Assistance Insurance * Employee Assistance Program * Family-friendly benefits and a variety of employee discounts * An array of Employee Social Networks US Annualized Base Salary Range: $45,000 - $50,000. The salary offer may vary based on work experience, education, skill level, and equity. The US salary range does not align with the salary ranges in other countries when converted to the currency of that country. Springer Nature is an Equal Opportunity Employer that complies with the laws and regulations set forth in the following ___ poster. At Springer Nature, our mission is to be part of progress - and that begins with inclusion: of people, perspectives, and ideas. We believe that diverse perspectives drive progress, and we are committed to creating an environment where people and ideas can flourish. If you have any access needs related to disability, neurodivergence or a chronic condition, please contact us so we can make all necessary accommodation. Find out more about our DEI work here: ___ For more information about career opportunities in Springer Nature please visit ___ #LI-EG1 Job Posting End Date: 26-05-2026

We’re a startup with big ambitions: to make estate planning modern, visual, and intelligent. ___ is the first AI-powered estate advisory platform, built by advisors, planners, and attorneys to transform how wealth is transferred across generations. Our technology unifies scenario modeling, client visualization, and document creation into one seamless, digital experience. Our team brings together diverse subject matter expertise across estate planning, wealth management, and scaling SaaS startups. We’re distributed across the U.S., with a mix of fully remote and hybrid roles, and we embrace flexibility while staying closely connected. At Vanilla, you’ll join curious builders and problem-solvers who thrive on speed, autonomy, and impact. Here, you won’t just join a company, you’ll help create it. If you’re excited to tackle hard problems, move quickly, and see your work shape both an industry and a growing startup, we’d love to meet you. The Customer Care Specialist is a key member of the Customer Care/Support team tasked with delivering an exceptional customer experience. In this role, customer satisfaction is the most important measurement of success. This role will also contribute to building and scaling the customer support experience including thoughtful attention to the mechanisms and processes that provide important insight into product usage and client health. This role is a remote position, you must be based out of one of the following states: Arizona, California, Colorado, Connecticut, Florida, Georgia, Idaho, Illinois, Kentucky, Maine, Massachusetts, Minnesota, New Jersey, New York, Ohio, Pennsylvania, Texas, Utah or Washington * Deliver exceptional service to all of our customers ranging from small wealth advisory businesses to the largest financial services firms. * Identify, respond, and resolve issues and questions raised by Vanilla customers. * Provide hands-on support to our customers to ensure their ongoing happiness. * Evaluate the criticality of a given issue; isolate and escalate problems to senior management to ensure problems are solved in a timely manner. * Help clients leverage Vanilla to the greatest extent possible through both functional and conceptual instruction. * Work cross-functionally across the business with Customer Success, Sales, Product, Engineering, and Operations making sure customers get the help they need. * Provide constructive feedback on methods for optimizing the support flows and tools used for tracking and responding to customers. * Report regularly to internal stakeholders on customer support operations and work with customer success managers and sales account executives on customer related initiatives. * Collaborate with the Senior Director of Customer Success to implement and track key metrics like a Client Health Score. * Become an expert in all things Vanilla. * 3+ years of Customer Support experience. * Experience supporting customers in SaaS platforms - strong understanding of cloud-based applications, subscriptions, and common SaaS workflows. * Proven results in driving positive customer experience. * Ability to form relationships with colleagues, prospects and customers through strong interpersonal skills. * Able to thrive in a fast-paced, high-growth environment, with a high level of drive, accountability, and attention to detail. * A self-starter who thrives in a startup environment. * Excellent written and verbal communication skills. * Metrics oriented and customer satisfaction driven. * Ability to manage multiple support channels (e.g. email, chat, and phone). * Ability to explain technical concepts to non-technical users in a clear, professional manner. * Associates, Bachelor's degree in Business Administration or equivalent experience. * Knowledge of customer service principles and practices. * Proficiency in Google Suite, Salesforce Service Cloud, JIRA, and Slack. * Experience working in financial services or wealth management. * Customer service certification. The salary range for this role is $55,000 to $75,000. Our compensation packages also include a performance based bonus and equity. Compensation is based on a number of factors and may vary depending on job-related knowledge, skills, and experience. * Flexible paid time off policy and 10 company-wide paid holidays * Parental leave, 4 weeks for all full-time employees and up to 12 weeks for birthing parents * Medical, dental, and vision benefits coverage for employees and their families * 401K eligibility after one month of employment * Free estate planning documents * Budget for learning & development and home office setup * Paid parking or transit for hybrid and in office employees Vanilla Technologies Inc. (dba "Vanilla") provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Vanilla participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

The Client is seeking a Technical Specialist contractor analyst/designer/developer (>. Experience as a PowerBuilder developer using PB10 or more recent versions. Experience working in a remote software development environment.

Primary Goal: GLOBO’s Customer Account Management Team is tasked with providing a legendary customer experience and ensuring customers achieve their desired outcomes and derive value from GLOBO’s solutions. We are looking for a passionate Customer Success Specialist (CSS) with relationship-building and project management skills to join the team. The CSS will develop relationships, and use proactive data insights and an understanding of GLOBO’s products and services to improve language access and maximize customer retention and growth. Responsibilities: Develop Meaningful Relationships: Serve as the point of contact for a portfolio of customers. Build and maintain long-term relationships with key language access stakeholders across all levels of the organization. Drive Adoption & Utilization: Monitor customer health and utilization data, delivering training, advising on best practices, workflows, and configuration options. Design and deploy digital motions to drive product adoption and maximize usage and value realization. Ensure Customer Outcomes & Value: Understand, measure, and report on customer business goals and key performance indicators (KPIs), ensuring customers achieve their desired outcomes and continually recognize the value of GLOBO’s solutions. Support Quarterly Business Reviews, Annual Reviews, and lead ad hoc customer meetings. Support Account Planning & Risk Mitigation: Contribute to account plan development and support the execution of the account strategy. Maintain internal CRM (Hubspot) to monitor customer health, proactively identify "at-risk" accounts, and lead the execution of prescriptive interventions that ensure high satisfaction and retention. Own the contract renewal process for assigned accounts, including proactive risk mitigation, negotiating terms, and securing on-time renewal commitments. Actively identify and develop opportunities to expand GLOBO’s service offerings for upsell/cross-sell and provide additional value to clients. Serve as the Voice of the Customer: Act as the internal voice of the customer, advocating for their priorities, gathering product and service feedback, and partnering with customer stakeholders to resolve challenges and drive value realization. Partner cross-functionally with Sales, Marketing, Product & Engineering, Customer Support, Implementation, Operations and Finance to ensure customer satisfaction. Required Minimum Education and Experience: A Bachelor’s degree or equivalent. 3+ years of experience in a customer-facing role (post-sales account management, customer success, or comparable experience) within healthcare technology/operations. Excellent verbal and written communication skills. Excellent time management and project management skills. High level of initiative, accountability, and follow-through. Ability to manage multiple initiatives and projects and prioritize needs. Strong sense of service and passion for health equity and GLOBO’s mission of “Helping people communicate when it matters most”. Possession of a valid Driver’s License and a clean driving record. Ability to manage independent transportation to various client sites and regional travel hubs. Authorized to legally work for any employer in the United States. Willingness to submit to any requested background checks. Additional Preferred Requirements: Prior experience at a high growth company in a decentralized environment. Experience with Google Docs and Apple/Mac Operating System. Demonstrated experience navigating difficult contract negotiations or service recovery "save" situations. Experience managing customer lifecycles within a CRM (Hubspot preferred) and proficiency in remote collaboration tools. Travel Requirements: 25 - 50% domestic travel requirement for on-site client visits and industry events. GLOBO Foundations Core Competencies: GLOBO has created a roadmap to success outlining the key KSA’s and competencies in each job band. To perform the essential functions of this position and the job successfully, an individual should demonstrate the following competencies. Drive Results—Takes accountability for individual outcomes - good or bad. Prioritizes work to support Company rocks. Communicate Effectively - Asks questions to ensure understanding. Listens with intent to understand. Developing Self and Others - Expands self-awareness and is open to feedback. Takes ownership/Seek opportunities of learning, career growth, and development. Growth-Focused -Develops a growth mindset by keeping an open mind during change. Seeks opportunities to move out of comfort zone. Customer Centricity -Consistently provides excellent customer service. Actively gathers and leverages information to understand current and emerging customer priorities, problems, expectations, and needs - present proposed solutions within area of responsibility. Supervisory Responsibilities: This position does not have direct supervisory responsibilities. Work Environment: This position predominantly operates in a remote/home office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, and filing cabinets. While performing the duties of this job, the employee may be required to stand up or to sit for up to eight hours or more at a time. The employee must use his/her hands to handle or feel objects, tools, or controls, reach with hands and arms, talk, and hear. The employee is occasionally required to walk, sit, climb, or balance, and stoop, kneel, or crouch. The employee may be required to occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, depth perception, and the ability to adjust focus. Persons with mental or physical disabilities as defined by the Americans With Disabilities Act are eligible for this position as long as they can perform the essential functions of the job after reasonable accommodations are made to their known limitations. If the accommodation cannot be made because it would cause the employer undue hardship, such persons may not be eligible for this position.

Ranked Top Workplaces in San Diego in 2021, we live and work by our core values of integrity, collaboration, innovation, respect, and service. Corelation cares about each employee, which is exemplified through its competitive pay and outstanding benefits package. Corelation has a generous 401K retirement plan, an extensive paid time off policy, and one of the best company cultures out there! When you join the Corelation Team, you are embarking on a journey of professional and personal development. What We Are Looking For The ACH & Share Draft Specialist is a support role and/or a intermediate level in Core Conversions. This position is responsible for ACH (both incoming Federal Reserve ACH and ACH Origination) interface and batch job configuration, Share Draft interface and batch job configuration, ACH and Share Draft-related client training, and support of ACH and Share Draft UAT and parallel processing. It entails extensive information gathering, documenting, educating, and communicating on the details of processing ACH and Share Draft in KeyStone. The ACH & Share Draft Support Specialist I will work heavily with clients and will collaborate with Development, Core Services, and Project Management staff. This position must demonstrate a high level of collaboration and teamwork. This position works with supervisory direction and may require assistance from Conversion Strategists. The role may also take on the responsibilities of a Conversion Support Specialist I as department needs dictate. Those responsibilities include database validation and batch job support during conversion projects. Requirements • Engage with the client to configure and test ACH and Share Draft activities in KeyStone as part of the conversion process. Includes detailed review of the client’s process, file delivery, file structure, origination specifics, as well as configuration of related interfaces and batch jobs, training on KeyStone import, post, exception review, and export process., • Lead the client in user acceptance testing and parallel processing activities for ACH and Share Draft., • Provide Developer account-find logic instructions based on client testing results., • Work with Conversion Strategist if conversion mapping elements are identified, such as ACH Origination records or ACH Lookup records., • Act as a liaison between clients and Development., • Collaborate with team members to provide timely and accurate updates for our clients and internal staff., • Actively listen to clients and gather credit union business details in order to know exactly what they need., • Communicate clearly and positively with clients at all times., • Provide consistent JIRA management and follow-up., • Demonstrate basic concepts of database mapping and configuration., • Provide documentation including data standards, external and internal procedures., • Stay up-to-date with changes, releases, and enhancements in KeyStone., • Demonstrate proficiency in writing basic technical specifications for custom account-find logic., • Participate in knowledge development and perform teach back sessions specific to ACH and Share Draft. Experience (1) Two to three years of experience as a Conversion Support Specialist I or (2) three to five years of experience with ACH and Share Draft processing. Education (1) A two-year college degree or (2) completion of a specialized course of study at a business or trade school or (3) job specific skills acquired through on-the-job training. Why We Are Your Perfect Fit Benefits Include but not limited to: Medical, Dental, Vision, Life Insurance 401(K) Match Discretionary profit share Discretionary annual bonus Wellness Programs: Yoga and Massages Bi-Weekly engagements (coffee tastings, trivia, etc.… ) Community Involvement Professional Development Growth Days Vacation Days Floating Holidays Sick Days Parental leave What you can be a part of: Company Band Basketball Flag Football Volleyball Pay Range: Salary Description $61,000 - $72,000

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. The Team The Customer Excellence Group at ServiceNow works with customers to help them achieve their business outcomes by providing prescriptive guidance. As part of the Customer Excellence Group, you will work with our customers to drive consumption, adoption, and customer satisfaction and ultimately help our customers grow their business on the ServiceNow platform by getting them to see the value of their ServiceNow investment. The Role The Principal Technical Consultant, Integrations Specialist is the functional and technical expert of a customer engagement team – consulting with customers and configuring ServiceNow Integrations based on configuration best practices – all with the goal of accelerating and driving customer business outcomes. Integrations consultants design and implement integrations between ServiceNow and third-party software platforms, programs, and applications. They are expert problem solvers with extensive programming skills and abilities in multiple coding languages and frameworks. They also resolve errors, provide support, and develop procedures to navigate complex system overlaps. They will play a crucial role in delivering transformative integration architectures that support AI solutions on the platform. What you get to do in this role: • Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI’s potential impact on the function or industry., • Devising integration development plans and strategies while formulating architectures for systems integrations., • Implement the latest ServiceNow AI offerings like Virtual Agent, NLU, AI Search, Issue Auto Resolution, Task Intelligence, Document Intelligence, Generative AI and other upcoming capabilities for various customers, • Developing solutions specific to user requirements gathered in workshops., • Coordinating activities with other developers to ensure that integrations and platform functionality is designed to support the overall project., • Ensuring that best practices in integration processes are followed by the organization., • Act as an SME to solve complex user issues related to Integrations and AI solutions., • Checking and correcting conflicts in data configurations and overlaps., • Analyzing and improving current instance configuration and setup to ensure proper design to support future of customer., • Identifying, debugging, and advising on system errors or architecture issues. To be successful in this role, we need someone who has: • At least 8 years of configuration/development experience for complex, highly capable, integration technologies, • Demonstrated ability to influence and consult (providing options with pros, cons, and risks) in a complex and varied customer environment, while providing thought leadership to customer sponsors/stakeholders in solving business process and/or technical problems, • Maintain at least 2 ServiceNow mainline CIS certifications, • Maintain ServiceNow Certified Application Developer (CAD) certification, • Act as a technical lead on any engagement, • Experience with architecting systems integrations and creating complex high level architecture diagrams, • Extensive experience with Integration Technologies (Web Services (REST/SOAP), middleware, LDAP, SSO, JDBC, Import Sets, Export Sets, IDR (instance data replication), Remote Tables, Remote Process, etc.) and working with SaaS technologies, • Understanding of AI Models, Deep Learning Models, and Large Language Models with a focus on Generative AI., • Experience with ServiceNow’s Predictive/Task Intelligence, AI Search, and Virtual Agent is highly valued., • Experience with development on the ServiceNow platform capabilities (Studio IDE, Mobile, Automated Test Framework, Delegated Development, Flow Designer, Source Control, APIs, and Integrations), • Experience with data management, database design, and database concepts, • Knowledge and experience with technical components such as LDAP, VPN, SSL, SAML/SSO and other widespread enterprise technologies, • Connect chat, agent chat, and virtual agent configuration and design experience, • Encryption understanding and core design principals with customers (Platform, Edge, Database, Full Disk, etc), • Understanding and/or development experience with MID Servers, Notify, Orchestration, • Strong Javascript skills with practical experience, • Experience with Self Hosted implementations and/or Domain Separation is a plus, • Experience with data management, database design, and database concepts, • Strong interpersonal skills, customer-centric attitude, and ability to operate within a culturally diverse environment, • Proven team builder with the ability to mentor and develop talent, • Analytical and problem-solving abilities, • A keen eye for detail and the ability to spot and fix errors in complex code, • Ability to perform tasks independently, • Good presentation and report-writing skills, • Up to 30% travel annually Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. ___. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact ___for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2024 Fortune Media IP Limited. All rights reserved. Used under license.

We are seeking a highly skilled and experienced Senior Guidewire ClaimCenter Engineer to join our dynamic team. The ideal candidate will have 10+ years of professional experience with a strong background in Guidewire ClaimCenter, Java, and Spring Boot. This role requires an individual who is not only proficient in implementing and customizing Guidewire solutions but also capable of reverse engineering existing codebases to enhance system functionality and optimize performance. Key Responsibilities: • Design, Develop, and maintain Guidewire ClaimCenter solutions tailored to business needs., • Reverse Engineer Existing Codebases to understand legacy implementations and propose improvements., • Collaborate with cross-functional teams, including business analysts, architects, and other developers, to deliver high-quality solutions., • Integrate Guidewire ClaimCenter with external systems using robust APIs and frameworks., • Ensure scalability, performance, and reliability of ClaimCenter implementations., • Troubleshoot and resolve complex technical issues in ClaimCenter and its integrations., • Contribute to the planning and execution of system upgrades, migrations, and performance tuning., • 10+ years of professional experience in software development with a strong focus on Guidewire ClaimCenter., • Expert-level knowledge of Guidewire ClaimCenter Configuration and Integration development., • Proficiency in Java (Java 21 preferred) with a solid understanding of object-oriented principles, design patterns, and modular programming., • Experience in Spring Boot (3.4.x preferred) for building RESTful APIs and microservices., • Proven ability to reverse engineer and analyze existing codebases to extract business logic and improve system design., • Strong understanding of Guidewire Data Model, Gosu scripting, and Guidewire Studio., • Hands-on experience with integration frameworks, including SOAP and REST APIs., • Knowledge of CI/CD pipelines and DevOps practices (e.g., Jenkins, Docker, Kubernetes) is a plus., • Understanding of Agile/Scrum methodologies and working within Agile teams. Preferred Qualifications: • Guidewire certification (e.g., ClaimCenter Specialist, Configuration Developer, Integration Developer) is highly desirable., • Experience with cloud platforms like AWS, Azure, or Google Cloud., • Exposure to modern front-end frameworks (e.g., Angular, React) for Guidewire add-ons., • Knowledge of performance tuning and optimization in Guidewire implementations., • Excellent communication and interpersonal skills.

___ is hiring a Senior Product Manager with health system experience to develop and lead innovative product strategies for clients like Emory Healthcare, Children’s Nebraska, and Prisma Health. Healthcare is complex, deeply human work, and we’re seeking a seasoned product leader who understands the operational realities of health systems and the needs of patients and communities, and can turn that insight into thoughtful, effective digital products that deliver real results. You’ll have an opportunity to join a growing ___ on a mission to improve digital access and equity in healthcare. Your Responsibilities Senior Product Managers at Reason One own the product from strategy through delivery. You'll be part of a fully cross-functional team, working alongside account directors, project managers, designers, content strategists, and developers daily. You'll develop a deep understanding of each client and their users, own the product roadmap, and ensure the work delivers the outcomes the client is investing in. Product Strategy & Definition Whether you’re shaping a new digital product from scratch or driving the continuous improvement of something already shipped, you own the strategic foundation: • Partner with clients and stakeholders to define what the digital product needs to accomplish - for the organization and for its users - and establish the goals and success metrics (KPIs) that will measure it. For new builds, this means shaping that definition from the ground up; for existing products, it means evaluating current performance and identifying what needs to evolve, • Conduct market research, competitive analysis, analytics reviews, and site audits to surface opportunities - both for initial product definition and for ongoing optimization of live digital experiences, • Develop and maintain the product roadmap, including delivery items, sprint breakdown, and milestones; for continuous innovation engagements, prioritize enhancements based on user data, client feedback, and business impact, • Define detailed product requirements and user stories for net-new features as well as iterative improvements to existing functionality, • Manage client expectations and product scope throughout project lifecycle, • Serve as the client advocate when collaborating with internal teams on product and UX decisions - keeping the team grounded in the client's needs, constraints, and user realities, and ensuring we're delivering the value and outcomes the client is investing in Product Delivery & Oversight Once implementation begins, you shift into delivery mode - ensuring the backlog is healthy, stories are ready, and the team has what they need: • Maintain a healthy backlog: stories authored, split, reviewed, and approved at least two sprints ahead of development, • Collaborate closely with the tech lead and dev team during implementation, providing product context and making scope decisions as they arise, • Post-launch, accountable for how the product evolves - synthesizing inputs from across the team (analytics from Marketing & Optimization, technical considerations from Tech leads, user feedback) to prioritize what gets improved, when, and why Practice & Culture • Work closely with Account Directors and Project Managers to maintain clear ownership across roles. You own the product direction and backlog - budget, schedule, and account management sit with your AD and PM counterparts., • Collaborate with product management peers to push the practice forward, • Contribute to our shared healthcare knowledge base and reusable product foundations - helping capture what we know and building the templates, patterns, and components that accelerate delivery across engagements, • Participate in Reason One’s B Corp mandate to improve our social and environmental impact How We Measure Success We believe in clear expectations. Here’s how performance in this role is measured: • Product Success: At least 75% of established product KPIs and goals are met, • Roadmap Completeness: Product roadmap is fully developed - delivery items, sprint breakdown, and milestones - before implementation begins, • Backlog Health: User stories are completed at least two sprints in advance throughout the implementation phase What We’re Looking For • 5+ years of experience as a Product Manager, Product Owner, or similar role, • At least 3 years of healthcare digital experience, either agency-side or system-side (managing digital products at a healthcare organization), • Familiar with the clinical and operational platforms common in healthcare digital, such as EHR systems (Epic, Cerner), patient portals (MyChart), provider management tools (Kyruus Health, DexCare, Sparkle) etc., • Familiar with common platform approaches to delivering digital experiences, such as delivering on hybrid platforms (more all-in-one solutions like Sitecore, Optimizely, or Kentico), to fully composable approaches using specialist platforms for each concern (Storyblok for CMS, Coveo for Search, VWO for personalization, Jotform for HIPAA compliant forms etc.), • Can connect business goals, user needs, approach, and feasibility to make sound product decisions across the full project lifecycle, • Experienced in discovery and requirements gathering, including stakeholder interviews, user research synthesis, and requirements workshops, • Can write, split, and prioritize user stories that delivery teams can work from, • Comfortable using analytics and performance data to shape product strategy, • Experience with post-launch optimization and evolving live products (e.g. A/B testing, conversion optimization), • Has experience evolving live products, not just launching and moving on, • Can align and communicate across clinical, marketing, IT, and technical stakeholders, translating between audiences and driving shared goals, • Experience working in cross-functional teams to deliver successful digital work, • Experience working in agile and waterfall methodologies and an understanding of how a Product Manager fits into both, • Can manage priorities across multiple clients or engagements simultaneously Nice to Have • Knowledge of accessibility standards and experience implementing them, • Experience using AI tools in your workflow to accelerate prototyping, research synthesis, or other product management activities, • Experience identifying opportunities and delivering AI capabilities to client digital products (e.g. intelligent search, personalization, conversational UI), • Sales experience - contributing to RFP responses, scoping engagements, or presenting in pitches Why Reason One Whether you’re coming from a large agency or a health system, you’ll find greater ownership, more variety, and less bureaucracy here, along with a team committed to making a positive impact through its work. The Practicals • Location: Fully remote, work-from-home., • Status: Must reside and be eligible to work in the US or Canada. No exceptions., • Core hours: 9 AM–5 PM EST, • Start date: As soon as possible, • Reports to: Director of Marketing & Optimization Compensation & Benefits • Annual Salary from $110,000 - $130,000 based on experience and qualifications, • 401(k) - 3% of salary after 6 months of employment, • Health Insurance, including Dental Benefit & Vision, • Accidental Death and Dismemberment Benefit, Basic Life Benefit, • Long Term Disability and Short Term Disability Benefit, • Employee assistance program, • Parental leave program - Up to 12 weeks for birthing parent, and up to 6 weeks for non birthing or adoptive parent, • Paid Vacation days—15 days per year, • Paid Sick leave—6 days per year, • Paid Volunteer days—2 days per year, • $200 USD home office stipend per year, including $50 monthly internet stipend, • Training allowance of $800 USD a year and professional development opportunities like conferences and continuing education, • A laptop is provided Equal Opportunity Reason One is an equal opportunity employer. We strive to make employment decisions at every stage—from application to termination—based on merit. We believe an equitable, diverse, and inclusive workplace is one where all workers, whatever their gender, race, ethnicity, national origin, age, sexual orientation or identity, education, or disability, feel valued and respected. Applicants with disabilities who are qualified and selected for an interview will be accommodated upon request. If we can offer reasonable accommodations in the application or interview process, or if you have feedback on how we could improve the equity or accessibility of our recruitment, please contact us with the subject line “Accommodation Request – Senior Product Manager.”

Who we need Infinity Software has been part of Aquila since 2021. We build software that helps alternative lending institutions lend money to all individuals regardless of their financial history. At Infinity, we recognize that the only way for our clients to perform better is for our software to outperform the status quo, surpass the competition, and exceed expectations. Our highly customizable platform delivers functionality to manage loan products, marketing campaigns, collections, analytics, and reporting with precision and efficiency. Reporting to the Senior Manager, Customer Success, we are looking for a Customer Support Specialist. You will be the trusted point of contact for a portfolio of 20 to 40 clients across the United States and Canada. You will ensure timely, accurate, and professional support by managing inquiries, troubleshooting technical issues, and guiding users through software features. Your ability to handle multiple priorities, provide real-time assistance via phone, chat, and email, and maintain a clear and friendly communication style will be essential to creating an exceptional client experience. This is a full time, fully remote position within the United States or Canada with working hours aligned to 9am - 5pm PST. What’s in it for you Challenges. You are seeking a customer support role where no two days are the same. This is an opportunity to provide technical support and training to a diverse audience on complex and highly customizable solutions that undergo regular updates and enhancements. You want to be part of a mission-driven organization where your expertise directly helps customers extend access to small loans for individuals who need them most. Impact. At Infinity, we have built a focused, fun, and collaborative remote environment where talented individuals come together to create something meaningful. We are committed to fulfilling our mission—to give both our employees and customers the freedom to grow. With 4 billion people globally excluded from traditional financial systems, your work will have real-world impact. Professional growth. You will work alongside a manager who brings a coaching mindset to leadership; someone who wants to support you as a valued team member and unique individual. A former collegiate baseball player and current coach, he is dedicated to helping you refine your skills, play to your strengths, and advance your career, enabling you to deliver your best performance consistently. As part of Constellation Software, you will have access to continuous learning, internal mobility, and advancement opportunities within Infinity, Aquila, or another business line. How you will make an impact: • Customer support. You will manage incoming support requests, triage emails and calls, create tickets when needed, and resolve issues efficiently. You will address concerns from password resets to functionality questions with professionalism and accuracy. You will provide real-time assistance and follow up consistently to ensure resolution and client satisfaction., • Problem resolution and collaboration. You will be responsible for thoroughly researching and documenting solutions to complex issues by digging into historical data, reviewing past closed tickets, and leveraging internal team knowledge. You will collaborate closely with Developers and Business Analysts, actively engage in group communication channels to share findings, and contribute to efficient, client-focused solutions. You will actively participate in team meetings, training sessions, and webinars to ensure alignment and ongoing development., • The experience. You have 2+ years of experience in technical customer support, ideally in a startup or high-growth environment. You thrive in a fast-paced setting where your initiative, drive, and autonomy meet and exceed the needs of customers. You take a service-oriented and solution-oriented approach to every problem, conducting thorough research, gaining valuable insights, and applying your findings to solve complex issues effectively., • The flexibility. You are available to work from 9:00 a.m. to 5:00 p.m. Pacific Time (PST) to provide responsive support to our clients during their business hours., • The technical skills. You are proficient with Microsoft Office, databases, and remote access tools. You have a growth mindset and can quickly come up to speed on new releases and functionality, learning new tools quickly. You are comfortable learning and adapting to new technologies, including chatbots, automated ticketing systems, and AI-enhanced help desk platforms, and you understand how these tools can streamline and enhance support workflows., • The solution focus. You are analytical, detail-oriented, and client-focused with strong critical thinking, problem-solving, and organizational skills. You can identify patterns, reference prior resolutions, and build upon existing documentation. Aquila is a division of Constellation Software Inc., one of the largest and most successful software companies in Canada and the most successful technology stock in Canada over the last 10 years [TSE: CSU]. Our entrepreneurial culture, lean environment, and people come together to form a dynamic organization where purpose drives our growth. This is a place where high performance and hard work are rewarded, where leaders are grown, and where the best ideas win. With the autonomy to be creative and curious, we collaborate and iterate to achieve real impact in the communities we support. We spend our days asking questions and challenging the status quo, manipulating our structure, roles, and internal operations in order to stay ahead in a competitive landscape. If you share our growth mindset, relationship-focused approach, and high moral fiber, you will thrive at Aquila. Apply now. Diversity and inclusion are not mere words on paper to us. We welcome and appreciate candidates with a range of backgrounds and experiences. If you have most of the qualifications we are seeking, and want to play an integral role in our success, apply to express your interest. What you can expect from our interview process: • A virtual interview with a Talent Advisor to express your interest in the role and share your experience. The conversation will be recorded using BrightHire, an AI-powered video interview tool. More details will be shared when you are invited to interview., • A virtual technical interview with the Senior Manager, Customer Success and the Team Lead, to review your technical knowledge and customer service approach and to explore how you fit with the role and the team. #LI-Remote #LI-DNI

We are excited to speak to you about this opportunity. If you are interested in joining our growing team, please apply to this ___ directly. Who we need Infinity Software has been part of Aquila since 2021. We build software that helps alternative lending institutions lend money to all individuals regardless of their financial history. At Infinity, we recognize that the only way for our clients to perform better is for our software to outperform the status quo, surpass the competition, and exceed expectations. Our highly customizable platform delivers functionality to manage loan products, marketing campaigns, collections, analytics, and reporting with precision and efficiency. Reporting to the Senior Manager, Customer Success, we are looking for a Customer Support Specialist. You will be the trusted point of contact for a portfolio of 20 to 40 clients across the United States and Canada. You will ensure timely, accurate, and professional support by managing inquiries, troubleshooting technical issues, and guiding users through software features. Your ability to handle multiple priorities, provide real-time assistance via phone, chat, and email, and maintain a clear and friendly communication style will be essential to creating an exceptional client experience. This is a full time, fully remote position within the United States or Canada with working hours aligned to 9am - 5pm PST. What’s in it for you Challenges. You are seeking a customer support role where no two days are the same. This is an opportunity to provide technical support and training to a diverse audience on complex and highly customizable solutions that undergo regular updates and enhancements. You want to be part of a mission-driven organization where your expertise directly helps customers extend access to small loans for individuals who need them most. Impact. At Infinity, we have built a focused, fun, and collaborative remote environment where talented individuals come together to create something meaningful. We are committed to fulfilling our mission—to give both our employees and customers the freedom to grow. With 4 billion people globally excluded from traditional financial systems, your work will have real-world impact. Professional growth. You will work alongside a manager who brings a coaching mindset to leadership; someone who wants to support you as a valued team member and unique individual. A former collegiate baseball player and current coach, he is dedicated to helping you refine your skills, play to your strengths, and advance your career, enabling you to deliver your best performance consistently. As part of Constellation Software, you will have access to continuous learning, internal mobility, and advancement opportunities within Infinity, Aquila, or another business line. How you will make an impact: • Customer support. You will manage incoming support requests, triage emails and calls, create tickets when needed, and resolve issues efficiently. You will address concerns from password resets to functionality questions with professionalism and accuracy. You will provide real-time assistance and follow up consistently to ensure resolution and client satisfaction., • Problem resolution and collaboration. You will be responsible for thoroughly researching and documenting solutions to complex issues by digging into historical data, reviewing past closed tickets, and leveraging internal team knowledge. You will collaborate closely with Developers and Business Analysts, actively engage in group communication channels to share findings, and contribute to efficient, client-focused solutions. You will actively participate in team meetings, training sessions, and webinars to ensure alignment and ongoing development., • Knowledge sharing and process improvement. You will gather client feedback, communicate enhancement requests to Product and Development teams, and train clients on new releases. You will take part in continuous learning and knowledge sharing to drive ongoing improvement across the team. Here’s what you bring: • The experience. You have 2+ years of experience in technical customer support, ideally in a startup or high-growth environment. You thrive in a fast-paced setting where your initiative, drive, and autonomy meet and exceed the needs of customers. You take a service-oriented and solution-oriented approach to every problem, conducting thorough research, gaining valuable insights, and applying your findings to solve complex issues effectively., • The flexibility. You are available to work from 9:00 a.m. to 5:00 p.m. Pacific Time (PST) to provide responsive support to our clients during their business hours., • The technical skills. You are proficient with Microsoft Office, databases, and remote access tools. You have a growth mindset and can quickly come up to speed on new releases and functionality, learning new tools quickly. You are comfortable learning and adapting to new technologies, including chatbots, automated ticketing systems, and AI-enhanced help desk platforms, and you understand how these tools can streamline and enhance support workflows., • The solution focus. You are analytical, detail-oriented, and client-focused with strong critical thinking, problem-solving, and organizational skills. You can identify patterns, reference prior resolutions, and build upon existing documentation., • The interpersonal skills. You possess excellent verbal and written communication skills, enabling you to build relationships and earn trust with ease. You can interact confidently with customers at any level, delivering clear information and support and translating technical guidance for non-technical audiences. You are a collaborative team member in a virtual environment. You are responsive, exercise sound judgment, and understand the importance of tone, timing, and clarity in every exchange. You value inclusivity and show respect for differing perspectives. Why join? Aquila is a division of Constellation Software Inc., one of the largest and most successful software companies in Canada and the most successful technology stock in Canada over the last 10 years [TSE: CSU]. Our entrepreneurial culture, lean environment, and people come together to form a dynamic organization where purpose drives our growth. This is a place where high performance and hard work are rewarded, where leaders are grown, and where the best ideas win. With the autonomy to be creative and curious, we collaborate and iterate to achieve real impact in the communities we support. We spend our days asking questions and challenging the status quo, manipulating our structure, roles, and internal operations in order to stay ahead in a competitive landscape. If you share our growth mindset, relationship-focused approach, and high moral fiber, you will thrive at Aquila. Apply now. Diversity and inclusion are not mere words on paper to us. We welcome and appreciate candidates with a range of backgrounds and experiences. If you have most of the qualifications we are seeking, and want to play an integral role in our success, apply to express your interest. What you can expect from our interview process: • A virtual interview with a Talent Advisor to express your interest in the role and share your experience. The conversation will be recorded using BrightHire, an AI-powered video interview tool. More details will be shared when you are invited to interview., • A virtual technical interview with the Senior Manager, Customer Success and the Team Lead, to review your technical knowledge and customer service approach and to explore how you fit with the role and the team., • A virtual interview with the Director of Operations to discuss the mission and growth strategy of the company. Aquila welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. We are excited to speak to you about this opportunity. If you are interested in joining our growing team, please apply to this ___ directly.

Job Description Title of Position: Youth & Young Adult Income Specialist FLSA Status: Non-Exempt/Part Time Department: Income Building Reports to: Income Building Manager Salary: $27.22 Purpose of the Opportunity: The Youth and Young Adult Income Specialist (YA IBS) is responsible for providing support to youth and young adults between the ages of 14-21 years old, seeking guidance in career development, job training, educational opportunities, and wealth creation. Responsibilities: Client Engagement: • Actively engage youth and young adults through outreach, education, and providing job readiness and job placement advocacy., • Ensure youth participation in workshops, training programs, and employment events., • Research employer resources for youth including Summer Youth Employment Programs (SYEP)., • Attend shelter meetings, agency-wide meetings, and staff training (on site and off site) as directed by the manager., • Work closely with all relevant departments to assist and incorporate best practices for the engagement and support of the youth and young adults in Win’s transitional housing program., • Organize career development events including college information sessions and organize client participation in college fairs and tours., • Develop and coordinate employment readiness and resume writing workshops., • Escort youth to job fairs, career events, educational opportunities, and on field trips as needed., • Commit to using evidence-based practices (EBP), Motivational Interviewing (MI), Trauma Informed Care (TIC), family-centered case management, and boundary setting., • Must work evenings, Saturdays on occasion, and holidays as scheduled., • Must be able to ascend/descend stairs in the assigned building., • Commitment to Win’s mission, vision, and values., • AA/BA/BS required plus two (2) years of successful practical experience in job placement and career coaching., • Previous experience working in a social services setting focusing on with homeless teens and young adults a plus., • Demonstrated ability to partner with potential employers and individuals to develop appropriate services to youth and young adults., • Excellent written and verbal communication skills., • Knowledge of Microsoft Office Applications and Outlook required., • Leadership: Sets an example by following Win policies and procedures. Acts with a high degree of professionalism and has a good work ethic., • Facilitating Change: Delivers high quality results consistently., • Managing Performance: Interacts respectfully with clients and co-workers., • Applying and Developing Expertise: Works with the manager to develop and meet challenging but achievable goals. Understands consequences., • Communicating and Collaborating: Values the full spectrum of diversity and inclusion. Keeps the supervisor informed about progress and problems; avoids surprises. WIN’S DIVERSITY, EQUITY & INCLUSION HIRING COMMITMENT Our most effective service to our community comes from a diverse mix of minds, backgrounds and experience. As a result, we are committed to cultivating an inclusive work environment. Win actively seeks a diverse applicant pool and encourages candidates of all backgrounds to apply. We provide equal opportunities to all employees and applicants for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, genetic disposition, neurodiversity, disability, veteran status or any other protected category under federal, state and local law. #IND #ZR

Job Description Position: Suicide Prevention/ Youth Peer Advocate Program/Department: Services for People Living With Disabilities Work Location: 1310 Rockaway Parkway, Brooklyn Hours: Part Time 20 to 25 hours per week, schedules based the following days and times: Monday-Friday 1pm-9pm and Saturday 10am-6pm, This position is 100% fully in-person. No remote work available Salary Range : $18.00 - $18.00 per hour BCS partners with people to overcome obstacles on their pathway toward self-determination. Since1866, founded on the principle of neighbors helping neighbors, BCS has worked in neighborhoods impacted by systemic poverty. Today, we continue to strengthen communities by fostering the educational success of children, the leadership development of youth, the employment and housing stability of adults, the advancement of individuals living with disabilities, and the empowerment of seniors and families. Our work is rooted in the struggle for social justice and through action and advocacy we commit to shine a light on barriers that perpetuate inequitable systems as a part of the collective effort to ignite change. BCS serves more than 20,000 people in 42+ programs through the work of approximately 400 staff and 900 volunteers. Position Overview: The Suicide Prevention Programs for Hispanic/Latino, black/African American, Asian American/Pacific Islander, American Indian/Alaskan Native and LGBTQI+ New York Youth and Young Adults age 18-24. The Team Leader ensures an effective therapeutic milieu is established and ingrained in all aspects of the Suicide Prevention Program through the application of best practices in their work with youth and families. The primary role of this position is to establish a healthy relationship with each participant in the group and provide guidance, modeling, and opportunities for the youth as well as, independent living and parenting skills. Responsibilities • Conducts phone and field outreach to locate and enroll young adults into programs, • Works collaboratively with team members., • Builds relationship and trust with clients/consumers/members and his/her family/caregiver and assists with their interactions with professionals on the team., • Educates clients/consumers/members about program services, benefits, and self-help techniques. Serves as a role model, advocate and mentor. Escorts clients/consumers/members to appointments as needed., • Advocates effective recovery based services on behalf of clients/consumers/members. Assists in clarifying rehabilitation and recovery goals., • Teaches symptom management and coping skills. Supports and encourages young adults to take a proactive role in their recovery process., • Reviews service plans with clients/consumers/members and their families or caregivers. Provides ongoing education, guidance, support and encouragement., • Develops inventory of resources that will meet the clients/consumers/members needs as identified in the assessment process. Provides navigation services to help clients/consumers/members connect with community-based services and supports., • Documents clients contacts in accordance with program policies/procedures, • Participates in case conferences, staff meetings and training programs., • Fingerprinting and Background Check is required. High School Diploma or the equivalent Required Certified Peer Specialist certification Minimum of one year experience in a mental health, health care or human services setting Required Experience working with Young Adults population Preferred. Effective oral /written/interpersonal communication skills and ability to work independently required BCS is an Equal Opportunity Employer. Auxiliary aids and services are available upon request to individuals with disabilities

Job Description Job title: Recreational Specialist Reports to: Program Director FLSA Status: Non-Exempt (Hourly) / Full Time Date Issued: March 2021 POSITION SUMMARY: The Recreational Specialist is responsible for developing and implementing recreation programs and supervising recreational activities for the program residents. ESSENTIAL JOB FUNCTIONS: Through the employee’s own efforts, the employee accomplishes the following essential functions: • Consult with and report daily to the Program Director to design an effective recreation program., • Liaison with the Department of Education., • Plan a recreational program for residents, assess the needs and interests of residents., • Supervise volunteer staff, instruct, and lead recreational activities. (team games, arts and crafts, dances, etc.), • Organize and promote special events, holiday’s festivals, and pageants., • Issues and collects arts and crafts supplies and equipment safety on a regular basis., • Attends in service programs for staff; conducts training sessions for volunteers., • Develops and maintains contacts with museums, theatres, sporting events, and other cultural programs., • Works with public and private organizations, coordinate outings and field trips for residents., • Maintain up to date records and statistics and document all incidents., • Assist in the implantation of the childcare and parenting program to include recreation and educational activities for the children and their mother, demonstrating effective child rearing techniques. Ensure the timely commencement and closure of daily nursery activities., • Participate effectively in the implementation of the childcare program that will provide sound educational goals that is appropriate to the age and development level of children, which will enable them to make the most of future educational opportunities,, • Assist with the cooperative childcare schedule that will encourage the parents to be involved in the childcare program. Develop and maintain positive working relationship with the parents residing in the facility. Respect the confidential nature of all information about parents residing in the facility. Respect the confidential nature of all information about the parents and children making sure to relay all pertinent information to supervisors., • Ensure safety and proper care of the children during program hours of operation. Teach children personal hygiene and ensure that children’s needs are being met regarding hygiene. Provide a constant learning atmosphere for all children. Engage the children in educational and recreational activities both indoors and outside the program., • Regularly inspect recreational areas and all equipment for safety inspections. Oversee the ordering of supplies and equipment. Plan and supervise the appropriate arrangement of classroom equipment and furniture to endure the safety of all children involved in the program., • Daily inspection, observation, and documentation of possible injuries of children prior to entering the program, documentation of ay medical problems. Participate wherever feasible in relater training opportunities as they become available. Attend all staff meeting and participation and work., • Perform other job duties and special projects assigned by management. ADDITIONAL JOB FUNCTIONS: • Adheres to all policies and procedures, including those prescribed in the Highland Park CDC Employee Handbook., • Maintain confidentiality and do not disclose information learned through the course of the job with people other than those who need to know including employee information, financial information, client information, etc. COMPETENCIES: To perform the job successfully, an individual demonstrates the following competencies. • Customer Service Orientation: Manages difficult or emotional situations with internal and external stakeholders; Responds promptly to customer needs; Responds to request for service and assistance. Maintains and communicates a positive “can do” attitude with internal and external stakeholders., • Problem Solving: Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Uses reason when dealing with emotional topics., • Systems Thinking: Demonstrates an ability to (a) see how organizational systems (e.g., internal/external conditions, processes, people) interact and influence each other, and (b) how these systems create and contribute to specific issues (e.g., high voluntary turnover) and strengths (e.g., strong customer focus)., • Planning / Organization: Prioritizes and plans work activities; Uses time efficiently: Plans for additional resources; Develops realistic action plans. Leverages tools to manage workflow and reprioritizes accordingly., • Service and Teamwork - Understands the needs and wants of the organization, customers, co-workers, and supervisors in order to provide accurate, complete and timely service and to further the mission, values and goals of the organization., • Oral Communication: Speaks clearly and persuasively in positive or negative situations; listens and gets clarification., • Written Communication: Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information., • Ethics: Treats people with respect: Inspires the trust of others; Works with integrity and ethically; Upholds organizational values., • Dependability: Follows instructions; Responds to management direction; Takes responsibility for own actions; Keeps commitments., • Initiative: Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed. QUALIFICATIONS: To perform this job successfully, and individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and / or ability required. • Minimum Required Education & Experience:, • Associates Degree in Child Care related field, • CPR certification, • Food Handlers Certification, • NYS Driver’s License, • Preferred Experience:, • Proven skills in music, sports, applied arts, dance, art & Crafts, etc. required., • Computer Skills:, • Proficient in computer software programs (Word, Excel, Power Point, CARES, etc.), • Language skills:, • Excellent verbal and written communication skills. Reads and comprehends simple instructions, short correspondence, and memos; Writes simple correspondence; Presents information in one-on-one and small groups situations outside stakeholders, clients and other employees. GENERAL PHYSICAL REQUIRMENTS AND WORKING CONDITIONS: • GENERAL WORKING HOURS:, • Generally, this position is Monday through Friday, Days and hour may Include weekends based on the need of the recreational scheduled activities., • WORKING FROM HOME:, • Most essential functions of this job cannot be completed working from home., • TRAVEL:, • May be required to travel about 5% of the time to purchase items or to attend a training or go to the post office as needed., • PHYSICAL REQUIREMENTS:, • The physical activity for the Recreational Specialist is:, • Reaching. Extending hand(s) and arm(s) in any direction., • Walking. Moving about on foot to accomplish tasks and has an ability to navigate from one location to another., • Lifting. Must raise objects from a lower to a higher position or move objects horizontally from position to-to-position., • Feeling. Must be able to perceive attributes of objects, such as size, shape, temperature, or texture by touching with skin, particularly that of fingertips. Assesses potential safety threats, such as by exposure to chemicals and heat from malfunctioning equipment., • Talking and hearing. Able to express and exchange ideas by means of the spoken word. Ability to receive detailed information through oral communication and to make the discrimination in sound., • Repetitive motions. Substantial movements (motions) of the wrist, hands, and and/or fingers., • Physical requirements for the Recreational Specialist:, • Sedentary work: Exerting up to 10 pounds of force occasionally and / or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time, with walking and standing required only occasionally., • The visual acuity requirements for the Recreational Specialist (including color, depth perception and field vision)., • Required to have close visual acuity to perform an activity such as preparing and analyzing data and figures, transcribing, viewing a computer terminal; extensive reading; visual inspection to determine the accuracy, neatness, and thoroughness of the work., • The Recreational Specialist will be subject to the following conditions in this position:, • The worker is subject to inside environmental conditions, protected from weather conditions but not necessarily from temperature changes. The physical demands described here are representative of those that must be met by an employee to successfully perform the Essential Functions. Reasonable accommodations may be made upon an employee’s request. This Job Description is not intended, and should not be construed, to be an exhaustive list of all Job Functions, Competencies, Skills and Work Environment/Conditions associated with this job. It is meant to be an accurate reflection of principal job elements useful for recruiting and selecting employees, assigning work and evaluating performance. Additional responsibilities may be assigned, and management retains the right to change this Job Description at any time. Acceptance of this Job Description does not constitute an employment agreement or contract. The Company is an at-will employer and reserves the right to terminate employment for any reason or no reason, with or without notice to the employee. JOB DESCRIPTION ACKNOWLEDGEMENT AND ACCEPTANCE Employee Signature Date Supervisor’s Signature

Job Description JOB SUMMARY: Under the general supervision of the Team Leader/Program Supervisor or designee, Peer Specialists serve as role models, educate recipients about self-help techniques and self-help group processes, teach effective coping strategies based on personal experience, teach symptom management skills, assist in clarifying rehabilitation and recovery goals and assist in the development of community support systems and networks. The Peer Specialist assists assigned individuals in developing and maintaining viable living, working and social situations in the community by obtaining needed medical, social, psychosocial, educational, financial, vocational and other services. Participates in the provision of crisis intervention services to participants. Travels to/visits recipients' residences or apartments to provide counsel and assistance and to help the recipients, within their capabilities and interests, in maintaining the greatest degree of independent living. The majority of duties are often performed independently under general supervision. The Peer Specialist assists service recipients through supportive counseling to participate as fully as possible in the life of the community with the intent of achieving individual goals that foster personal growth and the highest level of independence possible and desired. ESSENTIAL JOB FUNCTIONS: • Travels to/visits recipients' residences to provide supportive services on a schedule established by the program. Counsel recipients regarding plans for meeting service needs and aid the recipients in mobilizing inner capabilities and environmental resources to attain goals., • Educates recipients about self-help techniques and self-help group processes, • Teaches recipients effective coping strategies based on personal experience, • Teaches symptom management skills, • Assists in clarifying rehabilitation and recovery goals., • Assists in maintaining up-to-date, accurate individual case records on each assigned recipient., • Assists in obtaining and developing resource information for recipients in all aspects of their care; disseminates this information to recipients in a manner that is clear and understandable., • Assist the recipient in meeting service plan goals., • Help facilitate individualized services to the recipient that meet the diverse needs of the recipient and focus on the discharge-planning goal., • Explains the types of clinical services, and ICL programs available to recipients; helps instruct the recipient in daily living skills, socialization skill enhancement and conflict resolution., • Performs crisis assessment and nonverbal and verbal crisis intervention., • Assists in referring recipients to community resources and other organizations. Accompanied recipients on regularly scheduled or emergency visits to medical treatment facilities, social agencies, government offices, or other locations associated with the treatment or assistance of the recipient., • Advocates on behalf of recipients with outside service providers and within ICL., • Assists resident/recipient in finding and getting into vocational training or other training opportunities, and works with other team members in addressing the needs of recipients, • Immediately reports serious incidents, serious incident allegations, incidents, or sensitive situations to supervisors. Completes incident reports in accordance with the ICL policy. Accounts for recipients and files of missing person reports on recipients not accounted for in accordance with ICL policy and procedure., • Complies with attendance and timekeeping rules and reports reliably and regularly to work on an ongoing basis., • Attends regularly scheduled clinical meetings, staff meetings and supervision as well as in-service training and development activities., • Complies with agency infection control policies., • Committed to the active promotion of ICL values and goals., • Ability to work with recipients/residents, families, and staff in a caring and respectful manner, and with due understanding of and consideration for cultural differences., • Ability to serve as a role model to residents/recipients., • Ability to complete written forms and reports in an accurate and timely manner., • Ability to communicate effectively with staff, recipients/residents, families, and the public., • Ability to prepare accurate and timely documentation, reports, and other written material as assigned., • Ability to secure cooperation and work effectively with others., • Ability to work independently, and to conform to all applicable safety and accountability measures, • Knowledge of how disabilities can adversely affect functioning and ways to cope with or overcome such effects, • Ability to read and write at least at a 12th-grade level and to follow written and oral instructions., • Ability to accompany or transport residents (some assignments may require possession of a valid driver's license). Completion of an internship or comparable training in peer advocacy; experience in providing advocacy services to people who are mentally ill and/or homeless. Past or current recipient of mental health, substance, or homeless services preferred. All Peer Specialist staff will become certified, with either a provisional or a professional certification within a year of hire.

Job DescriptionBenefits: • Company parties, • Competitive salary Key Responsibilities: • Provide individual and small group homework support and academic tutoring in core subjects., • Facilitate interactive group activities focused on leadership, teamwork and personal development., • Serve as a positive mentor, role model, and advocate for youth participants., • Collaborate with program staff, inclusive, and respectful learning environment., • Monitor and maintain, inclusive, and respectful learning environment., • Support data, collection and reporting on student progress and program outcome.R.E.A.L. offers a supportive team environment, professional development opportunities, and the chance to make a meaningful impact in the lives of youth. This is an opportunity to be part of a mission-driven organization where your work creates R.E.A.L. change.

Job Description JOB SUMMARY: Under the general supervision of the Team Leader/Program Supervisor or designee, Peer Specialists serve as role models, educate recipients about self-help techniques and self-help group processes, teach effective coping strategies based on personal experience, teach symptom management skills, assist in clarifying rehabilitation and recovery goals and assist in the development of community support systems and networks. The Peer Specialist assists assigned individuals in developing and maintaining viable living, working and social situations in the community by obtaining needed medical, social, psychosocial, educational, financial, vocational and other services. Participates in the provision of crisis intervention services to participants. Travels to/visits recipients' residences or apartments to provide counsel and assistance and to help the recipients, within their capabilities and interests, in maintaining the greatest degree of independent living. The majority of duties are often performed independently under general supervision. The Peer Specialist assists service recipients through supportive counseling to participate as fully as possible in the life of the community with the intent of achieving individual goals that foster personal growth and the highest level of independence possible and desired. THIS IS A FIELD OPPORTUNITY ESSENTIAL TASKS: To perform this job successfully, an individual must be able to perform each essential duty listed satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions unless this causes undue hardship to the agency. • Travels to/visits recipients' residences to provide supportive services on a schedule established by the program. Counsels recipients regarding plans for meeting service needs, and aids the recipients to mobilize inner capabilities and environmental resources to attain goals., • Educates recipients about self-help techniques and self-help group processes, • Teaches recipients effective coping strategies based on personal experience, • Teaches symptom management skills, • Assists in clarifying rehabilitation and recovery goals., • Assists in maintaining up-to-date, accurate individual case records on each assigned recipient., • Assists in obtaining and developing resource information for recipients in all aspects of their care; disseminates this information to recipients in a manner that is clear and understandable., • Assist the recipient in meeting service plan goals., • Helps facilitate individualized services to the recipient that meet the diverse needs of the recipient and focus on the discharge-planning goal., • Explains the types of clinical services, and ICL programs available to recipients; helps instruct the recipient in daily living skills, socialization skill enhancement and conflict resolution., • Performs crisis assessment and nonverbal and verbal crisis intervention., • Assists in referring recipients to community resources and other organizations. Accompanies recipients on regularly scheduled or emergency visits to medical treatment facilities, social agencies, government offices, or other locations associated with the treatment or assistance of the recipient., • Advocates on behalf of recipient with outside service providers and within ICL., • Assists resident/recipient in finding and getting into vocational training or other training opportunities, and works with other team members in addressing the needs of recipients, • Immediately reports serious incidents, serious incident allegations, incidents, or sensitive situations to supervisors. Completes incident reports in accordance with ICL policy. Accounts for recipients and files missing person reports on recipients not accounted for in accordance with ICL policy and procedure., • Complies with attendance and timekeeping rules and reports reliably and regularly to work on an on-going basis., • Attends regularly scheduled clinical meetings, staff meetings and supervision as well as in-service training and development activities., • Complies with agency infection control policies., • Ability to work with recipients/residents, families, and staff in a caring and respectful manner, and with due understanding of and consideration for cultural differences., • Ability to serve as a role model to residents/recipients., • Ability to complete written forms and reports in an accurate and timely manner., • Ability to communicate effectively with staff, recipients/residents, families, and the public., • Ability to prepare accurate and timely documentation, reports and other written material as assigned., • Must be currently certified or obtain a Peer Specialist certification (provisional or professional) within a year of hire, with experience as a recipient of mental health services., • Must be currently certified or obtain a Recovery Peer Advocate certification from the NY Certification Board within a year of hire, with experience as a recipient of mental health services.

Job Description Required: The Candidate must possess an Associate’s degree in human services or related field or equivalent credits ABA Provider Services offers our Behavior Technician (RBT): • Salary and Paid Vacation plus Medical Benefits for full time Behavior Technician, • Above average pay for part time Behavior Technician (RBT) including paid sick time, • Semi-monthly payroll cycle, • Work/life balance including flexible schedule and support, • Caseload clustered in geographic area of your choice, • Clinical support and training in the principles of Applied Behavior Analysis, • Professional development opportunities ABA Provider Services is seeking dynamic Behavior Technician (RBT) for a comprehensive and rewarding experience to provide home in this role, the Behavior Technician (RBT) will provide individual therapy to children on the Autism Spectrum under the supervision of a BCBA. As a Behavioral Therapist you will implement the strategies of Applied Behavioral Analysis to successfully meet the child’s goals and objectives. Caseload clustered in the geographic area of your choice in New Jersey either in the, Bergen, Essex, Hudson, Middlesex, Monmouth, Morris, Passaic, or Union County. At least ONE of the following: Experience with children with disabilities or developmental delays in the settings of ABA Behavioral Therapist, Behavioral Therapist, Registered Behavior Technician (RBT) Developmental Interventionist, Child Development Specialist, Assistant Teaching, Teaching Assistant, Teachers Aide, Paraprofessional, Autism Services, Childcare, Educational paraprofessional, Current School Paraprofessionals (afterschool hours- part time). Required: The Candidate must possess an Associate’s degree in human services or related field or equivalent credits ABA Provider Services (TheraCare) is an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

Job Description Peer Specialist supports to individuals who are experiencing social, emotional, medical, developmental, substance use, and/or behavioral challenges in their home, and/or community. Services are delivered in a 6 trauma informed, culturally and linguistically competent manner that recognizes diversity, equity, and inclusion. Certified Peer Specialists model recovery and may share their own recovery experience to support clients in the client’s own recovery. Peer Specialist help foster self-determination, self-advocacy if necessary, and informed decision making. Support the individual in their desire or lack of desire to participate in treatment, using motivational interventions, ultimately with the aim to help the individual decide for themselves if and how to participate in treatment. Peer Specialist create connections with individuals and provide one on one support while also helping individuals connect to community resources and natural supports. ESSENTIAL JOB FUNCTIONS: 1. Self-Advocacy, Self-Efficacy, and Empowerment • Coaching and modeling shared decision-making and skills that support collaboration, in addition to providing opportunities to self-advocate., • Supporting individuals to advocate on behalf of themselves to promote shared decision making., • Ensuring that individuals inform all planning and decision-making., • Modeling strengths-based interactions by accentuating the positive., • Modeling strengths-based interventions that highlight individual strengths that can be utilized to address barriers to recovery., • Supporting the individuals in discovering their strengths and concerns., • Assist individuals to identify and set goals and short-term objectives that reflect individual preferences and encourage active participation in life., • Supporting individuals to be empowered to express their fears, expectations, and anxieties to promote positive effective communication., • Assisting individuals to frame questions to ask providers., • Assisting with development of psychiatric advance directives (PAD)., • Supporting individuals to express their dreams, strengths, and assets that encourage self-direction and choice., • Supporting individuals to be empowered to make informed decisions regarding the nature of supports for themselves through:, • Sharing information about resources, services, and supports and exploring what might be useful for them;, • Exploring the needs and preferences of the individual and locating relevant resources; Sharing information about benefits and helping the individual access benefits, food, shelter, permanent housing, etc.;, • Helping individuals understand eligibility rules; and, • Assisting individuals in exploring community inclusion that encourages usage of community resources and supports., • Supporting individuals to be empowered to utilize self-directed recovery tools (e.g., MyCHOIS, Wellness Recovery Action Planning (WRAP), etc.)., • Working collaboratively with individuals to identify things that bring passion, purpose and meaning to their life and helping the person incorporate them into their life., • Supporting an individual to develop a social network and build relationships with others and their respective communities., • Assisting in navigating the service system including assisting with engagement and bridging during transitions in care, connecting to “warm lines” and community self-help groups., • Facilitating groups teaching coping skills, life skills, and health/wellness skills. 2. Engagement, Bridging, and Transition Support: • Validating the individual’s experiences and feelings., • Relating to their own recovery stories, sharing personal recovery practices, and helping the individual to discover recovery practices that will work for them., • Providing whole health wellness coaching, including sharing personal efforts to enhance health, wellness, and recovery., • Modeling of recovery lifestyle, including participation in recovery activities (e.g., coffee/tea at a coffee shop, attending a recovery celebration, participating in a wellness activity, etc.)., • Supporting individuals with aftercare providers upon discharge from ERs, Detox Units, Inpatient Psychiatric Units, etc., • Serving as a bridge between Individuals and service providers, supporting a productive and respectful partnership by assisting the individuals to express their strengths, needs and goals., • Based on the strengths and needs of the individual, connecting them with appropriate services and supports. Accompanying the individual when visiting programs if requested by the individual., • Facilitating meetings between individuals and service providers., • Assisting the individual to gather, organize and prepare documents needed for specific services., • Addressing any concrete or subjective barriers that may prevent individual participation in the community of their choice., • Promoting continuity of engagement and supports as individuals’ needs and services change. 3. Peer Recovery Supports and Peer Counseling: • Providing recovery education and self-help linkage for individuals and their family members., • Providing non-clinical treatment planning support that incorporates life areas (e.g., community connectedness, physical wellness, spirituality, employment, self-help, etc.)., • Assisting with learning and practicing independent living skills., • Helping individuals and families self-monitor their progress., • Modeling effective coping skills., • Provide hope and encouragement around community inclusion. 4. Community Connections, Natural Supports, and Transitional Supports: • Supporting the individuals’ adjustment to home after an incarceration or institutional stay (e.g., psychiatric hospital, medical hospital, residential facility, detox, etc.)., • Assisting an individual in community living in various life roles., • Arranging for aftercare services (appointment dates, contact information, etc.) with the individual and their significant others prior to discharge., • Assisting individuals with inclusion and support in their own communities., • Helping the individuals to rediscover and reconnect to natural supports already present in their lives., • Utilizing the individuals’ knowledge of their community in developing new supportive relationships., • Helping the individuals identify and become involved in leisure and recreational activities in their community, • Conducting groups with individuals to strengthen social skills, increase sense of social connection, provide emotional support, and create opportunities for ongoing natural support., • Arranging support and training as needed to facilitate participation in community activities. 5. Pre-crisis and Crisis Support Services: • Providing advocacy and support when an individual is in an ED or crisis unit or prior to incarceration or admission to an institutional stay (e.g., detox, residential, hospitalization, etc., • Providing support after or during a crisis or a relapse., • Good written and verbal communication skills; computer proficiency required., • Sensitivity to issues involved in working in a diverse organization is essential, • Ability to work independently and also collaboratively with other team members OMH New York Certified Peer Specialists (NYCPS) who: • Identify as being actively in recovery from a mental health condition and intentionally self-disclose one’s mental health recovery journey; b. Possess a certification from, or are provisionally certified as, a New York Certified Peer Specialist by an OMH-approved Certified Peer Specialist certification program; and c. Are supervised by any professional staff as defined in 599.4.

Growing Firm! Hybrid Opportunity! This Jobot Job is hosted by: Lincoln Sprague Are you a fit? Easy Apply now by clicking the "Apply" button and sending us your resume. Salary: $70,000 - $90,000 per year A bit about us: We are a growing AEC firm with offices located across the East Coast. We have been in an exponential growth phase over the last 3 years and are now requiring additional individuals on our marketing team. If you are a talented Proposal Specialist please apply today! Why join us? We offer some of the following Benefits: • Hybrid Schedule, • Flexibility, • Growing Company, • World Class Health Benefits Job Details Job Details: We are seeking a dynamic, creative, and detail-oriented Proposal Coordinator to join our thriving Engineering team. This role is an excellent opportunity for someone with a passion for communication, design, and engineering, looking to make a significant impact in a fast-paced, innovative environment. The successful candidate will be responsible for developing and coordinating compelling proposals, presentations, and marketing materials that highlight our engineering capabilities and services. This role requires a minimum of 5+ years of experience in a similar capacity, with proficiency in Illustrator, Adobe Indesign, InDesign, and Marketing. Responsibilities: 1. Coordinate, develop, and deliver compelling, high-quality proposals and presentations to a variety of audiences, including clients, partners, and internal stakeholders., 2. Collaborate with cross-functional teams, including engineering, sales, and marketing, to gather necessary information and ensure alignment with company messaging and goals., 3. Use Illustrator, Adobe InDesign, and other design tools to create visually appealing and impactful proposal layouts and graphics., 4. Manage proposal schedules and deadlines, ensuring all materials are delivered on time and meet company standards., 5. Conduct thorough proofreading and quality control checks to ensure accuracy and consistency of proposal content., 6. Maintain and update proposal database, tracking all proposal elements, statuses, and outcomes., 7. Stay abreast of industry trends and best practices, incorporating these into proposals as appropriate., 8. Assist in the development and execution of marketing campaigns and materials, as needed. Qualifications: 1. Bachelor’s degree in Marketing, Communications, Graphic Design, Engineering, or a related field., 2. A minimum of 5 years of experience in proposal coordination, preferably in the Architecture or engineering industry., 3. Proficiency in Illustrator, Adobe InDesign, and other design tools., 4. Excellent written and verbal communication skills, with the ability to convey complex engineering concepts in a clear, concise manner., 5. Exceptional attention to detail and organizational skills, with the ability to manage multiple projects and deadlines simultaneously., 6. Strong teamwork and collaboration skills, with the ability to work effectively with a diverse range of individuals and teams., 7. Proven ability to produce high-quality, compelling proposal content under tight deadlines., 8. Knowledge of the engineering industry and its key trends and issues is a plus., 9. Self-motivated, with a strong drive for continuous learning and improvement. Interested in hearing more? Easy Apply now by clicking the "Apply" button. Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. Jobot also prohibits harassment of applicants or employees based on any of these protected categories. It is Jobot’s policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions. Sometimes Jobot is required to perform background checks with your authorization. Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance. Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Jobot, and/or its agents and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here: jobot.com/privacy-policy

Design-Build Mechanical Contractor This Jobot Job is hosted by: Courtney Hoogervorst Are you a fit? Easy Apply now by clicking the "Apply" button and sending us your resume. Salary: $35 - $50 per hour A bit about us: Design-Build Mechanical Contractor that provides services through the Intermountain Region Why join us? o Opportunities for career growth, training, and development o Work/Life Balance o 401(k) plan with company match o Excellent medical, dental, vision insurance o Company paid Life and AD&D insurance o Short and Long-Term Disability Insurance o Tuition Reimbursement Job Details We’re seeking a Building Automation Controls Specialist in the Salt Lake area. This role is ideal for someone with strong BAS/DDC experience, who can program, commission, and service advanced building automation systems that integrate HVAC, lighting, security, and energy management. Responsibilities • Program, configure, and commission BAS/controls systems (Siemens or comparable platforms preferred)., • Lead system integrations involving HVAC, lighting, access control, and dashboards., • Troubleshoot and resolve complex DDC controls issues., • Develop and implement graphics, dashboards, and reports for end users., • Mentor junior technicians and provide project team guidance., • Collaborate with project managers, engineers, and contractors to deliver quality projects., • Provide customer training and technical support. Qualifications • 5+ years BAS / DDC experience, with strong HVAC control sequence knowledge., • Familiarity with integration protocols (BACnet, Modbus, LonWorks)., • Proficient in system commissioning, programming, and troubleshooting., • Experience reading mechanical drawings, control schematics, and wiring diagrams., • Strong communication skills and customer-facing experience., • Leadership ability to train or mentor others. Preferred • Niagara N4 certification or other BAS credentials., • Experience with energy dashboards or advanced graphics., • Knowledge of codes and safety practices (OSHA/NFPA). Interested in hearing more? Easy Apply now by clicking the "Apply" button. Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. Jobot also prohibits harassment of applicants or employees based on any of these protected categories. It is Jobot’s policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions. Sometimes Jobot is required to perform background checks with your authorization. Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance. Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Jobot, and/or its agents and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here: jobot.com/privacy-policy

Job Title: DevOps Engineer - GitHub Actions Specialist Location: Newark, NJ (Hybrid) Duration: 9 Months As a DevOps professional, you will be supporting our mission of enabling developers to build applications: easier, faster, and safer. You will bring development experience, technical wisdom, and mentorship to the team. You and team are responsible for the delivery of DevOps solutions to solve business challenges. To understand business needs and organizational-wide impact, you will need to establish partnerships with teams and roles access the organization. *NOTE: For this role we are looking for a GitHub actions expert! This candidate must have committed to OSS projects on GitHub * Here is What You Can Expect on a Typical Day? • Developing quality, secure, testable, and scalable software, • Participate in Agile ceremonies to synchronize the team members, • Collaborating with the team when facing challenges or sharing discoveries, • Engage stakeholders in technical discussions and architectural design decisions, • Outreach to business stakeholders for feature feedback, • Ensure proper fit and implementation of 3rd party products, • Identify challenges, escalate concerns, and propose solutions The Skills & Expertise You Bring, • Bachelor of Computer Science or Engineering or experience in related fields?, • Broad knowledge of software languages, frameworks, and architecture paradigms, • Experience API design and development, • Project management capability to ensure ownership and successful delivery, • Collaboration with peers and teams across the company to leverage diverse ideas, experiences, and perspectives, • Thought leadership in DevOps & emerging industry trends, • Experience with Agile development practices and methodologies, • Ability to learn new skills and knowledge on an on-going basis through self-initiative and tackling challenges? Technical Proficiencies:, • Languages: Python, Type/JavaScript, Shell/Scripting, HCL, Groovy, • CI/CD Orchestration: GitHub Actions, Jenkins, CloudBees, • IaC/CasC: Terraform, CloudFormation, Ansible, • AWS: Lambda, DynamoDB, SQS, SNS, EventBridge, IAM, • Containers: EKS, Docker, ECS, ACA, • Observability: Splunk, Dynatrace, Cribl, OpenTelemetry Preferred Qualifications, • Financial/Insurance industry experience, • Large-scale enterprise DevOps experience, • Familiarity with test automation, • Familiarity with security testing (SAST, SCA, DAST, etc)

Foodsmart is the world’s largest.Our national network of Registered Dietitians helps members make lasting, positive changes—guided by technology that connects nutrition counseling with personalized meal planning, affordable grocery delivery, and real-world results.We’re proud to work hand-in-h

Actionstep is a pioneer in the development and sale of software-as-a-service (SaaS) products, specializing in the delivery of Legal Practice Management and Accounting software. We are a fast growing, dynamic business with a global customer base of more the 30,000 and a team of over 240 in the USA, Australia, UK, Canada and New Zealand. The Finance Team is responsible for providing and delivering accurate, timely and expert financial and accounting management services enabling the business to make effective, considered decisions while ensuring regulated and compliant activity. Strong governance and effective risk management. The Accounts Receivable Specialist focuses on the management of invoices and outstanding payments, ensuring that financial data is captured in a timely and accurate manner and that outstanding debts are recovered promptly, effectively, and professionally. This role balances relationship management with firm but professional collection practices. In this role, you will be accountable for… Collections & Aged Debt Management · Monitor AR aging reports and proactively follow up on overdue balances. · Implement structured strategies to manage aged debt and minimise debt exposure. · Maintain regular contact with customers via phone and email, including issuing reminder notices for outstanding balances. · Secure payment commitments and accurately document all collection activity in financial systems. · Identify high-risk or delinquent accounts and escalate appropriately. · Assess severely overdue accounts and provide recommendations regarding bad debt write-offs in line with policy. · Work cross-functionally with Customer Success to manage at-risk accounts while maintaining a strong customer experience. Dispute Resolution & Credit Management · Identify billing discrepancies or disputes impacting payment. · Investigate customer issues in partnership with the Billing Specialist and internal stakeholders. · Process approved credit notes in accordance with company policy. · Track dispute resolution progress to ensure timely recovery of outstanding amounts. · Manage and resolve issues identified during customer contact to remove barriers to payment. Cash Application & Reconciliation · Take ownership of end-to-end receipting of customer payments across all entities. · Allocate incoming payments accurately against customer accounts. · Reconcile customer accounts and resolve unapplied or misapplied cash. · Support month-end AR reconciliations in partnership with the Revenue Accountant. Accounts Inbox & Stakeholder Management · Manage the shared accounts inbox, responding to customer and internal queries promptly and efficiently. · Capture all relevant information in financial systems to maintain accurate records. · Provide clear, professional communication to both external customers and internal stakeholders. Reporting & Insights · Provide aging summaries and collection forecasts aligned to revenue targets. · Highlight trends in delayed payments and emerging credit risks. · Contribute insights to improve DSO and reduce aged receivables. Other Responsibilities · Assisting with continuous improvement of systems, controls and working practices. · Developing and maintaining an awareness of applicable tax regulations across all entities. · Liaising closely with the sales and support team. · Undertaking any other reasonable duties as required. Relationship Management: · Building and maintaining strong working relationships with all internal and external parties ensuring transparent, proactive and effective communication always. · Attending and proactively contributing to customer, partner and internal meetings with the view to add value in a constructive manner. Communicator: You will be working with many different people across the organization, at times of high pressure. Your communication capabilities are vital to ensure your stakeholders are bought into the work we do together, understand complex processes and work effectively with you. Collaborator: In Finance, we work across many different teams in the organization, often at times of pressure. Working in collaboration means understanding the needs of the people you are working with, and ensuring they understand your needs. It requires a joint commitment which you need to broker to ensure that we get the job done and achieve the outcomes we need. Relationship Manager: Building and maintaining effective cross-organizational working relationships as a business partner will underpin your success. Relationship management requires a strong understanding of the roles your stakeholders are playing, and the ability to ensure they commit to the processes we are jointly working through. Analytical Problem Solver: You will face bumps in the road every day, situations we have not faced before. You will need to be comfortable working with colleagues to find options and be able to facilitate across teams to agree solutions. Experience & Qualifications: Essential: • Experience in Accounts Receivable or similar role., • Excellent customer service skills, with a polite, tactful, and firm manner., • Confidence, professionalism, and perseverance., • Strong Microsoft Excel skills., • Excellent written and verbal communication skills, both face to face and over the phone., • Confident, approachable, and professional manner., • Resilience and drive to deliver brilliant service., • Questioning approach and use of own initiative., • Excellent attention to detail., • Ability to manage their own workload, prioritise and work well under pressure. Desirable: • Bachelor's degree in Finance, Accounting, Business Administration, or related field., • Experience in NetSuite We have a fantastic and inspirational working environment! • Robust medical, dental, vision offerings, • 401K with company match, • Flexible working and PTO, • Take your birthday off, • Frequent team building events, • Fantastic training and development opportunities, • 58-68k Salary Range

About True As one of the fastest-growing organizations in the talent advisory space, True is a global platform of companies that optimizes value creation by placing executive talent, developing business leaders, creating diverse and inclusive networks, and using innovative technology to advance executive talent priorities. Our clients include innovative growth brands backed by leading Venture Capital and Private Equity firms as well as established public organizations. With offices in North America, EMEA, & APAC, our team of industry and functional experts leverage their deep networks to connect companies with leading talent to transform businesses and industries. True was founded on the belief that doing good is the pathway to doing well. Our growth and success are a by-product of our values treating people right, listening to new ideas and keeping culture at the heart of our business. Location This is a remote position, but preference will be given to applicants in the Eastern time zone, especially in traveling distance to the company headquarters in Philadelphia, PA. About The Role We are seeking a proactive DevOps Engineer to join our DevOps team. This is not a traditional "ops" role focused solely on keeping the lights on. We are looking for a specialist who will take ownership of improving how we operate, with a specific focus on making our systems observable, cost-efficient, and secure. You will sit at the intersection of software engineering and infrastructure. Your primary mission will be to evolve our observability and proactive insights regarding app performance and security compliance. Simultaneously, you will be the champion for cloud cost optimization (FinOps) and ensure our CI/CD pipelines are fast, secure vehicles for delivering value to production What You’ll Do • Implement and maintain observability tools and dashboards using [e.g., AWS CloudWatch, Datadog, Sentry, OpenTelemetry]., • Go beyond basic CPU/memory metrics; instrument applications for high-value Application Performance Monitoring (APM) traces, custom business metrics, and real-user monitoring (RUM)., • Enhance security monitoring in our observability stack. Implement automated alerts for anomalous behavior, access pattern violations, and potential security threats., • Implement logging and retention configurations to meet defined data retention policies and relevant standards (e.g., GDPR, CCPA, SOC2) and ensure PII is appropriately redacted or handled., • Assist with cloud cost visibility and optimization., • Analyze infrastructure usage patterns to identify waste, implement aggressive tagging strategies, and recommend rightsizing adjustments to reduce spend., • Manage Reserved Instances, Savings Plans, and Spot Instance usage to maximize value., • Manage and enhance our CI/CD pipelines (using [e.g., GitHub Actions, GitLab CI, Jenkins]). Your goal is to optimize for speed, reliability, and ease of use for developers, • Integrate security scanning (SAST/DAST/container scanning) and compliance checks directly into the CI pipeline., • Manage the tooling and processes for deploying applications to AWS EKS / Kubernetes / ECS / Serverless, • Facilitate modern deployment strategies, such as Blue/Green deployments, Canary releases, and feature-flag rollouts, to minimize blast radius during releases., • Maintain and evolve our Infrastructure as Code (IaC) base using [Terraform / OpenTofu / CloudFormation / Pulumi]., • Experience: 3+ years of hands-on experience in a DevOps, SRE, or Platform Engineering role supporting production environments., • Cloud Fluency: Strong proficiency with a major cloud provider (AWS preferred, Azure or GCP acceptable), • Observability Expertise: Proven experience configuring and managing a modern observability stack (logs, metrics, and distributed tracing). You know the difference between a useful alert and noise., • Infrastructure as Code: Solid experience with Terraform (or equivalent IaC tools) in a collaborative team environment (state management, modules, PR reviews)., • Containers & Orchestration: Strong working knowledge of Docker and container orchestration (Kubernetes experience is highly valued)., • CI/CD: Solid understanding of CI/CD principles and experience building pipelines., • Scripting: Comfort with scripting languages for automation (Ruby, Bash, Python, or Go)., • Experience implementing specific regulatory compliance frameworks (e.g., PCI-DSS, HIPAA) in a cloud environment., • Experience with "Policy as Code" tools like Open Policy Agent (OPA)., • A background in software development before moving into ops., • Relevant cloud certifications (e.g., AWS Certified DevOps Engineer or Solutions Architect)., • AI-Assisted Development: Hands-on experience using AI tools like Cursor, Claude Code, GitHub Copilot or ChatGPT to enhance productivity and code quality, • Time Off: Unlimited PTO because we trust you to manage your time and recharge when you need it. We encourage our team to truly disconnect and come back refreshed., • Comprehensive Benefits: Our generous benefits package includes medical and dental coverage, competitive 401(k) matching to help you plan for the future, plus gym subsidies to support your health and wellness goals., • Balanced Growth: We offer intellectually challenging work on meaningful problems while respecting your work/life balance. We believe the best work happens when people have time for life outside of work.We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

We believe communication belongs to everyone. We exist to democratize phone service. TextNow is evolving the way the world connects and that's because we're made up of people with curious minds who bring an optimistic, yet critical lens into the work we do. We're the largest provider of free phone service in the nation. And we're just getting started. Join us in our mission to break down barriers to communication and free the flow of conversation for people everywhere. As we continue building a modern brand engine designed to drive awareness, cultural relevance, and long term growth, we are seeking a Head of Brand Marketing to lead and evolve TextNow’s presence across paid, earned, and owned channels.This is a pivotal leadership role at an inflection point in our growth. You will define how TextNow shows up in culture, scale awareness responsibly, and build a brand that drives sustained long term impact, not just short term conversion. Reporting to the Head of Marketing, you will have functional ownership of brand positioning, integrated brand campaigns, awareness strategy, and brand media planning.You will directly manage a Social Media Specialist and Communications Manager and operate as a hands on player coach. You will set the strategy while actively shaping briefs, guiding creative development, partnering on media decisions, managing agencies, and driving measurable business results.Your mandate is clear. Build a culturally relevant, strategically disciplined brand engine that increases awareness, strengthens legitimacy and trust, and supports long term growth across consumer and B2B audiences. What You Will Do: • Own and evolve TextNow’s brand positioning and messaging architecture, ensuring clarity and consistency across all touchpoints, • Champion our cultural platform rooted in autonomy, dignity, flexibility, and challenger brand energy, • Serve as primary steward of TextNow’s brand narrative, partnering closely with the VP, Marketing on long term direction and differentiation, • Ensure execution aligns to messaging pillars and elevates the brand beyond legacy framing, • Partner with Product Marketing to align brand storytelling with roadmap and go to market sequencing, • Lead cross channel execution of brand campaigns with disciplined message sequencing and clear phase gates, • Define brand media channel strategy and investment approach, • Drive integrated planning across paid, earned, and owned channels, ensuring each plays a defined role in awareness, legitimacy, comprehension, and usage, • Partner closely with Creative to translate strategy into a distinctive and cohesive look, feel, and voice, • Ensure campaign briefs are strategically rigorous and aligned to brand objectives, • Show up meaningfully in the spaces where our audience already lives, works, and creates, • Identify cultural moments, partnerships, creators, and archetypes that reinforce brand positioning, • Ensure cultural participation is credible, confident, and additive, • Own day to day management of creative, media, PR, influencer, and production partners, • Evaluate agency performance and evolve roster as needed, • Drive strong briefs, clear deliverables, disciplined execution, and accountability for measurable results, • Establish a strong operating partnership with Creative Services to ensure strategy and execution are developed in lockstep, • Partner with Lifecycle Marketing to ensure brand messaging carries through onboarding, habit formation, and retention, • Align with Product and Product Marketing on roadmap storytelling and feature sequencing, • Partner with Performance Marketing to align brand investment with acquisition efficiency and long term CAC improvement, • Work closely with Analytics to define measurement frameworks and success metrics, • Support Direct Sales by strengthening TextNow’s B2B brand presence through thought leadership, PR, and high impact industry events, • Operationalize a brand measurement framework across health, behavior, and efficiency metrics, • Define KPIs across awareness, trust, legitimacy, comprehension, usage lift, referral velocity, and CAC efficiency, • Drive measurable improvements in brand awareness, trust, and cultural relevance over time, • Lead post launch analysis and ongoing optimization of messaging, channel mix, and creative, • Ensure brand investment is evaluated on long term growth impact, not solely short term attribution, • Own brand budget across media, production, partnerships, and agencies, • Develop annual awareness strategy and investment roadmap, • Scale what works while maintaining creative and strategic discipline, • 8 to 12 plus years of progressive experience in brand or integrated marketing, with meaningful ownership of brand investment and business impact, • Proven leader who has built or scaled brand platforms in challenger, high growth, or culturally relevant categories, • Demonstrated experience leading large scale brand campaigns across paid, earned, and owned channels, • Strong understanding of media strategy, channel role architecture, and full funnel integration, • Track record managing creative, media, PR, and influencer agencies with discipline and accountability, • Strategic thinker who understands how brand drives long term growth, CAC efficiency, and business performance, • Culturally fluent and capable of embedding brands authentically within relevant communities, • Strong cross functional operator who can align Brand, Performance, Lifecycle, Product Marketing, and Analytics around shared outcomes, • Experience in telecom, consumer technology, app first, or subscription businesses preferred, • Comfortable operating with executive visibility in a fast scaling environment, • Deliver measurable improvements in brand trust, legitimacy, and comprehension, • Increase organic lift, referral velocity, and long term CAC efficiency, • Establish strong cross functional alignment across Brand, Performance, Lifecycle, and Product Marketing, • Build a culturally relevant and differentiated brand presence that resonates deeply with our target audience

Accounts Payable Specialist RTM Business Group Remote in CA, FL, TX, PA, GA, OH, IN, SC, MA Full-time 51-200 employees · Market Research Originally posted April 2026; this is a 100% hybrid or remote, full-time role RTM Business Group is a professional development conferences and events company working in EdTech, Healthcare, Government, Medical and Banking sectors. We partner with Fortune 1000 companies, catering specifically to the C-suite, providing curated content and peer-to-peer collaboration. Our events are located in major cities throughout the country – LA, Austin, San Diego, Miami, Chicago, DC, etc.. Our team travels together which is a truly unique experience, different from “traditional” work travel, which in turn cultivates interdepartmental relationships and friendships that drive our collaborative culture. We’re looking for a detail-oriented and proactive Accounts Payable Specialist to join our team. This role reports into the Controller and plays a critical part in keeping our accounting operations running smoothly by ensuring timely and accurate payment processing, vendor management, and support on commissions. You’ll be part of a team that ensures the accuracy of our records and helps maintain strong relationships with our vendors and partners. The ideal candidate is someone who thrives in a fast-paced environment, has a solid foundation in accounting, and enjoys diving into the details. We offer extensive, ongoing training and a unique opportunity for both collaborative and independent work. This hybrid role is in NY, NJ and CT with 2 days a week in the office. Responsibilities: • Manage the full-cycle accounts payable process, including invoice review, coding, and timely payment processing., • Maintain accurate and up-to-date records of all accounts payable transactions in the accounting system., • Reconcile vendor statements and resolve discrepancies in coordination with internal teams and external vendors., • Ensure proper documentation by matching purchase orders and contracts with invoices., • Prepare and process payment batches, including checks and electronic transfers., • Monitor payment deadlines to ensure on-time disbursements., • Perform credit card and bank reconciliations., • Support month-end close activities and audit preparations., • Maintain compliance with company policies, financial regulations, and internal controls., • Assist in optimizing financial workflows and suggesting process improvements., • Provide accounting support across multiple departments or entities as needed., • Establish and maintain relationships with vendors, addressing inquiries and negotiating payment terms., • Partner with internal departments to resolve payment issues or documentation gaps., • Assist senior finance team members and respond to ad hoc accounting requests., • Calculate commissions based on sales performance and company policy., • Prepare and process timely, accurate commission payments to eligible employees., • Maintain organized records of commission structures, payouts, and supporting data., • Reconcile commission reports with actual sales data and address discrepancies., • Generate reports on commission activity to support payroll and sales leadership., • Bachelor’s degree in Accounting, Finance, or a related field, • 2–3 years of experience in Accounts Payable or a similar accounting/bookkeeping role, • Strong understanding of AP processes, general ledger coding, accruals, and account reconciliations, • Familiarity with GAAP and awareness of tax laws and regulatory compliance, • Proficiency in accounting software (e.g., QuickBooks), • Skilled in Microsoft Excel, Google Sheets, and other productivity tools for data entry and reporting, • Strong attention to detail, accuracy, and organizational skills, • Effective communication and collaboration skills, • Ability to work independently and cross-functionally within a team, • Experience in conference or events-related industries, • Familiarity with the following tools and platforms:, • Airtable, • Everstage, • QuickBooks, • HubSpot, • Bill.com, • Microsoft Office Suite (Excel, Outlook, Word, etc.), • 15+ PTO Days, • Flexible/Hybrid work model (WFH and Remote opportunities), • Medical/dental/vision coverage, • We offer a 401k matching plan that will begin after 9 months of continuous full time employment, starting on the first month after eligibility, • Pre-tax commuter benefits, • Travel to major cities (all expenses paid), • Opportunity for lateral and vertical movement within the company, inter/intra departmentally Salary $60,000 base RTM Business Group, provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, gender, national origin, age, disability, or any other federal, state, or local protected class.

We are seeking a proactive and knowledgeable Cyber Security Specialist to lead our information security efforts, specifically focusing on achieving and maintaining CMMC 2. Partner cross-functionally with engineering, operations, quality, and leadership to embed cybersecurity into product development

InfoTrack is a platform that seamlessly connects law firms to the courts and to the services that they need to litigate successfully. We're global leaders in legal technology with unparalleled expertise in forging integrations that can drastically improve the efficiency of law firms and the legal system. As a highly ambitious company, we know that our people are critical to our success. That's why we're passionate about fostering a high-performance culture built on professional development, open communication, and transparent leadership. If you're smart, dedicated, and eager to help build a market-leading solution that makes a difference in the lives of our clients, join us. In your role as a Customer Support Specialist, you are committed to delivering exceptional customer experiences and ensuring our clients maximize the value of our software. As we continue to grow, you are dedicated to being the first point of contact, and the friendly voice answering questions about our products and services, and providing world-class customer support, troubleshooting, and technical support. This is a remote role, based in Pacific Time. • Develop a comprehensive understanding of our legal tech solutions, staying up to date with new features and updates, and sharing this knowledge with clients to optimize their experience., • Gain knowledge about our clients, who are primarily law firms and legal professionals, and obtain a deep understanding of their unique needs., • Understand and learn how to use our client success tools, including Salesforce, Dialpad, and our own services to track and update client orders., • Handle and resolve customer concerns and issues promptly, ensuring a high level of customer satisfaction and retention., • Provide top-notch technical support to clients, including troubleshooting software issues, answering inquiries, and guiding them through the effective use of our products., • Track cases through to resolution. Escalate cases to other departments or technical leads as required., • Maintain accurate and detailed records of client interactions and support requests., • Act as the voice of the customer by collecting feedback, suggestions, and pain points to help improve our products and services continually., • Participate in regular performance and development meetings with your direct manager. Track and be responsive to your KPI’s, which will include average handling time, contacts per day, and customer satisfaction scores., • Assist with any, and all task to ensure customer satisfaction., • Contribute to the success of the team and the company., • You’re passionate about technology and for helping others to understand and use it., • Excellent communication skills, • Strong interpersonal communication skills, • Computer savvy—we sell software, so you need to be someone who can quickly learn how to use new technology and new websites and explain how they work to others. You should be comfortable using, • Microsoft Office products, like Word and PowerPoint, • 2+ years of customer support (Phone, E-Mail and Chat) experience, which may include internships (previous experience in providing customer service & technical support for a software company is preferred), • Prior experience using a CRM, such as Salesforce or Zendesk, is preferred The anticipated starting base pay range for this role is listed below. Base salary is not the only component of our competitive total rewards package - you may also be eligible for bonus, commissions and other benefits as described below. Actual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, licenses and certifications. $20.00 - $27.00 per hour What Sets InfoTrack apart At InfoTrack, we’re committed to a workplace where everyone feels comfortable doing their best work and having fun! We also believe in a work/life balance that fulfills you while you’re here and supports you when you’re not. We built our benefits package to prove that we’re committed to you having everything you need. Our benefits guide, located ___, illustrates what we offer full-time employees and a sneak preview is below • 401(k) Match, • Medical, Dental, & Vision Insurance, • Employer-funded Short/Long-Term Disability, Life, and Accidental Death & Dismemberment (AD&D) Insurance, • 20 Days of Paid Time Off (PTO), • 11 Paid Holidays, • “Be Me Time” off for mental health, re-charging, volunteering We believe that the key to our success is you. Your unique background, life experience, knowledge, self-expression, and talent make you uniquely you. Who you are, what you have experienced, and how you think inspires us to be innovative and bold. InfoTrack is an equal opportunity employer. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. We welcome the unique contributions that you can bring in terms of your education, opinions, culture, ethnicity, race, ancestry, sex, gender identity and expression, national origin, citizenship, marital status, age, languages spoken, veteran status, color, religion, disability, sexual orientation, and beliefs. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

ABOUT PER SCHOLAS: For 30 years, Per Scholas has been on a mission to drive mobility and opportunity in the ever-advancing technology landscape by unlocking the untapped potential of individuals, uplifting communities, and meeting the needs of employers through rigorous tech training. By teaming up with dynamic employer partners, ranging from Fortune 500 companies to innovative startups, we're forging inclusive tech talent pipelines, fulfilling an ever-increasing need for skilled talent. With national remote training and campuses in 20+ cities and counting, Per Scholas offers no-cost training programs in the most sought-after tech skills, spanning Cloud, Cybersecurity, Data Engineering, IT Support, Software Engineering, and more. To date, 30,000+ individuals have been trained through Per Scholas, propelling their professional trajectories into high-growth tech careers with salaries three times higher than their pre-training earnings. Learn more by visiting ___ and follow us on ___, ___, ___, ___, and ___. Per Scholas preferred hires reside within the following states: AZ, CA, CO, FL, GA, IL, IN, KS, MD, MA, MI, MO, NC, NJ, NY, OH, PA, TX, WA • Employment Type: Contract, • Duration: 6 Months, • Hourly Rate: $40.00 -$50.00, • Work Modality: Remote, • Reports To: Director, Product Systems & Delivery Role Overview The Canvas LMS Platform Automation Specialist will design, build, and maintain automations between Canvas and Airtable to support Per Scholas’s training, learner services, and operations teams. The role focuses on making learner data, course operations, and reporting more efficient, accurate, and scalable across Per Scholas programs. Key Responsibilities • Design and implement automations between Canvas and Airtable using tools such as Google Apps Script and the Airtable API., • Configure Canvas courses, sections, enrollments, and grade passback processes to align with Per Scholas program and onboarding workflows., • Build and maintain Airtable bases that track learners, cohorts, attendance, and outcomes, ensuring data integrity and usability for staff., • Create monitoring and alerting for failed runs or integration errors, and troubleshoot issues quickly with minimal downtime., • Partner with Training, Admissions, Learner Support, and Data/IT teams to gather requirements and translate them into robust, documented workflows., • Maintain clear documentation for integrations, data mappings, and SOPs so other team members can use and support the automations., • Identify opportunities to streamline manual processes and propose new automations that improve learner and staff experience. Qualifications • 2+ years working with Canvas LMS in an admin, technologist, or developer role (e.g., managing courses, enrollments, or API integrations)., • Hands-on experience building automations with Airtable (linked records, views, automations, interfaces, permissions)., • Working knowledge of REST APIs, JSON, and webhooks; ability to read API docs and implement integrations., • Experience with at least one automation or integration platform, or light scripting (JavaScript) for API workflows., • Strong analytical, documentation, and communication skills; able to work effectively with both technical and non-technical stakeholders. Nice to Have • Experience in workforce development, higher ed, or bootcamp-style training environments, ideally with mission-driven nonprofits., • Familiarity with CRM or learner data ecosystems (e.g., Salesforce, Airtable, data warehouses, reporting dashboards)., • Experience with learning analytics, reporting, or data visualization tools., • Experience with building and implementing LTI 1.3 Mission & Culture Alignment • Commitment to Per Scholas’s mission of advancing economic mobility through tech training and to serving diverse learner populations nationwide., • Comfort working in a fast-paced, iterative environment that balances operational excellence with equity-focused decisions. For this role specifically, we are targeting a hourly of $50.00, with a range between $40.00- $50.00 where the difference in rate is typically determined by several factors, including geography in which the selected candidate resides, and alignment with qualifications and experience. #LI-Remote QUESTIONS? If you have any questions about this role, please feel free to email our Talent team at ___. We look forward to viewing your application! Equal Employment Opportunity We're proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity or national origin.

Design, develop, test, and deploy ABAP programs and applications to meet business requirements and provide technical expertise and guidance in SAP ABAP development, including custom reports, enhancements, forms, and interfaces. We are the specialist German SAP consulting firm for SAP customers who a

Description A Little Bit About Us If you're looking for a rewarding career at a company with a supportive workplace culture and unlimited potential for growth, consider Gemini Legal. We are a dynamic, industry-leading, technology-based company headquartered in Rocklin, California. Gemini provides support services to California attorneys, collecting digital records and offering vocational counseling to injured workers. Our management team has an open-door policy, and our exceptional growth is credited solely to our team members and their dedication to collaborate, achieve and give back. Success is celebrated and integrity is the essence of who we are. We promote from within and are eager to train people with no previous experience. Ethical. Passionate. Smart. These three tenets drive our diverse team, and we welcome dedicated individuals to apply to join our work family. A Little Bit About the Position Are you ready to make a direct impact in workers' compensation billing? As an EDR Specialist on our Economic Cycle team, you’ll be responsible for ensuring prompt payment through accurate billing, resolving discrepancies, and addressing objections. Your role will involve issuing compliant invoices, engaging with carriers, and ensuring full compliance with HIPAA and regulatory standards. You’ll also stay updated on California workers' compensation laws and collaborate with key stakeholders to efficiently process claims. This is a dynamic opportunity to manage multiple claims, support clients, and contribute to the success of a high-performing team. If you're a detail-oriented professional eager to grow in a fast-paced, compliance-driven environment, we invite you to apply and join us in this rewarding role. Candidates for this role may be considered for either a Specialist I or Specialist II designation, based on their relevant experience and qualifications. Location: Rocklin or West Covina, CA Specialist I: • High School diploma or equivalent is required, • 1-3 years of experience in the workers’ compensation field required, • High School diploma or equivalent required, • 3+ years of experience in the workers’ compensation field required, • High School diploma or equivalent is required, • 1+ years of experience in the workers compensation field, especially with a focus on workers' compensation copy service billing, strongly preferred, • Experience using medical billing software and electronic health record (EHR) systems is a plus, • Excellent written communication skills, including proof-reading, syntax, and grammar, • Typing speed of at least 35 WPM with 90% accuracy, • Problem solving skills, • Keen attention to detail, • Ability to work both independently and as part of a team, • General computation skills, including the use of a calculator, • Ability to learn new tasks within Litigation Support and Accounts Receivable as needed, • Proficiency in workers’ compensation terminology and copy service workers' compensation billing codes, • Familiarity with insurance and legal terminology related to workers' compensation claims, • Knowledge of California's workers' compensation system, including its rules, regulations, and fee schedules, • Understanding of the necessary documentation and paperwork required for workers' compensation billing, • Proficient using a computer, business phone, office software, video conferencing, and other computer programs including Google Workplace (Docs, Sheets, Calendar, Gmail, etc.), Microsoft applications, EAMS, Daisy Bill, and MerusCase, • Experience with project management software such as Asana preferred Must be able to perform the essential functions of the position with or without accommodation, including, but not limited to: • Sitting for at least one hour at a time (total: 4-6 hours/day), • Keyboarding for extended periods of time (total: 4-6 hours/day), • Experience a unique company culture driven by shared values and a strong sense of community, • Enjoy comprehensive health coverage, including medical, dental, vision, hospital indemnity, life, disability, and accident insurance, • Generous PTO starting with 80 hours per year, along with 40 hours of community volunteer time, 12.5 observed holidays, and 48 hours of sick time, • Support your financial future with a 401(k) plan that receives a company match, • Expand your horizons with our education tuition reimbursement program, and ongoing leadership and career development opportunities, • Receive support for all of life's situations through our Employee Assistance Program (EAP) and legal assistance benefit, • Be recognized for your hard work and show your gratitude for others through our employee recognition program, which includes gifts and awards, • G.I.V.E. back to the community with our company-paid annual donation to a non-profit or charity of your choice, • Emphasis on work-life balance, offering flexible work locations and schedules whenever possible

Job DescriptionSalary: $80,000-$90,000 base salary + bonus About Dore Partnership Dore Partnership is a leading specialist executive search firm serving the global investment management industry. Since our inception in 1997, we've been at the forefront in advising and partnering with organizations in the financial services, technology, and data sectors. Our dynamic team, based in New York and London, is committed to cultivating excellence in companies worldwide. Driven by our commitment to developing our own talent and an exciting growth trajectory, we are seeking Associates to join our vibrant New York office. Successful candidates will enjoy the benefits of early responsibility, opportunities for international travel, and swift career advancement in a hands-on, merit-based environment. Role Overview In this role, you will play a key part in identifying and securing top-tier talent for our client partners. Your responsibilities will encompass: • Performing comprehensive research, both primary and secondary, to build a deep understanding of industries and market trends., • Actively mapping and developing extensive knowledge of individuals, companies, and sectors within our primary markets., • Creating and maintaining a robust network of high-level professionals and influencers, adeptly spotting and engaging with emerging talents., • Generating detailed client reports focused on human capital, alongside tailored project-specific analyses., • Collaboratively contributing to search execution and business development efforts with team members as necessary. Candidate Profile Successful candidates will be able to demonstrate the following: • Strong academic performance, with a GPA of 3.4 or higher., • High emotional intelligence, demonstrating empathy and sound judgment in relationships., • Persuasive abilities, with an understanding of individual motivations to influence outcomes., • The confidence and presence to engage effectively with senior-level individuals., • A results-oriented mindset, driven by the connection between effort and reward., • Exceptional critical thinking and proactive problem-solving skills, with a knack for assimilating diverse information and a determined approach to project completion., • Genuine interest in business dynamics., • Proven resilience, evidenced by overcoming challenges to achieve goals., • Independence and initiative, capable of thriving with minimal oversight., • This role is intended for candidates graduating in Spring 2026. What We Offer We offer a unique blend of professional growth, high-impact opportunities, and a culture that values resilience, meritocracy, and well-being, all designed to ignite your potential and accelerate your career journey. This includes the following: • Early responsibilities and swift career growth in a merit-based environment., • A mix of systematic training and hands-on learning experiences., • Access to a vast network of top-level professionals within Dore, among our candidates, and with our client partners., • A role driven by performance, offering substantial potential earnings over time in addition to a competitive base salary., • The chance to be a 'business builder,' empowering you to forge your path to success from day one.

Job DescriptionTitle: Cloud Computing Specialist (ServiceNow – CSM) Location: New York, NY (Hybrid – 3 days onsite) Duration: 6 Months Experience: 7–9 Years (Tier 3) Mandatory Requirement: • ServiceNow Certified Implementation Specialist – Customer Service Management (CIS-CSM) Core Skills Required: • 4–6 years hands-on ServiceNow development/administration, • Strong experience in CSM modules (Case Management, SLAs, Knowledge, Portals), • End-to-end CSM implementation experience (2+ preferred), • Flow Designer, IntegrationHub, Business Rules, Client Scripts, Script Includes, • REST/SOAP integrations with OAuth2/SAML authentication, • Performance Analytics (KPIs, dashboards, reporting), • Security & governance (ACLs, roles, RBAC) Ideal Candidate Summary: A ServiceNow CSM professional with CIS-CSM certification and proven experience delivering end-to-end implementations, capable of designing scalable solutions, building integrations, automating workflows, and ensuring strong governance and performance.

Job Description We are seeking a highly skilled and experienced ServiceNow Operations Manager to join our team at Forhyre LLC. The successful candidate will be responsible for managing and leading multiple strategic projects, collaborating with internal and external stakeholders, and ensuring the successful delivery of ServiceNow operations. Qualifications: • 12+ years' experience with software development, design, and architecture, • Bachelor's degree in Computer Science, Information Technology, or related field (Master's preferred)., • 7+ years' experience in solution architecture with emphasis on implementation of SNOW technical solutions, • 8+ years' experience in Agile practices, building software in an enterprise environment., • ServiceNow Certified Implementation Specialist and Certified Application Developer certifications., • Proven experience as a technical leader in ServiceNow implementations, with a deep understanding of ITSM and other ServiceNow modules., • Strong expertise in ServiceNow scripting, workflows, and integrations., • Deep enterprise architecture experience, including technical, business, security, and data architecture, • The ability to set clear and challenging goals while committing the organization to improved performance, tenacious and accountable in getting results., • Strong capability & ability to drive stakeholder & relationship management with all partners, • ServiceNow Certified Application Developer (CAD) or ServiceNow Certified Implementation Specialist., • Solid understanding and hands-on experience in ServiceNow modules such as Change Management, Incident Management, ITOM, IRM, ITAM, Security vulnerabilities (SecOps)., • Demonstrable experience in designing and implementing ServiceNow solutions to meet business requirements., • Experience with Agile and ITIL practices is a plus. Keys to Success in this Role: • Proven ability to work cross-functionally with teams to deliver successful projects., • Excellent problem-solving skills and ability to think critically., • Strong written and verbal communication skills and client facing skills., • Strong organizational skills with the ability to multitask and prioritize multiple priorities., • Work independently with minimal direction., • Ideal candidates would be ServiceNow experts, and certified. If you meet these qualifications and are excited about the opportunity to join our team at Forhyre LLC, please submit your application for consideration.

Job DescriptionROLE SUMMARY: • Design, configure, deploy, and support ServiceNow Customer Service Management (CSM) solutions., • Translate business requirements into scalable applications with robust reporting and governance. RESPONSIBILITIES: • Lead end‑to‑end CSM implementations from discovery through deployment and hyper‑care., • Configure core CSM: case management, SLAs/entitlements, knowledge, portals/communities, omnichannel intake., • Build reports and Performance Analytics dashboards with KPIs, indicators, and scheduled reporting., • Automate workflows using Flow Designer, IntegrationHub, Business Rules, Client Scripts, Script Includes, Glide APIs., • Integrate systems via REST/SOAP; implement secure auth (OAuth2, API keys) and SSO (SAML/OIDC)., • Manage data imports/transforms, data quality rules, and align models with legacy Siebel CRM System., • Enforce platform security and governance: ACLs, roles, RBAC, update sets, source control, environment promotion., • Optimize performance and reliability; troubleshoot incidents/problems and perform root‑cause analysis., • Drive quality assurance (ATF, unit/UAT plans), release notes, upgrades, and regression testing., • Produce documentation (design specs, runbooks) and deliver stakeholder training. RequirementsREQUIRED QUALIFICATIONS: • ServiceNow certification: CIS‑CSM (Customer Service Management)., • 4–6 years hands‑on ServiceNow admin/development; 2+ full CSM implementations., • Platform expertise: configuration/customization across CSM/CRM; Flow Designer, IntegrationHub, Business Rules, Client Scripts, Script Includes, Glide APIs., • Reporting & Performance Analytics: KPIs, indicators, widgets, dashboards, scheduled reports, scorecards., • Security & governance: ACLs, roles, data policies, encryption, update sets, source control, CI/CD promotion practices., • Architecture & data: SaaS/multi‑tenant concepts; data modeling; CMDB relationships; familiarity with CSDM., • Integrations: REST/SOAP, webhooks; JSON/XML; auth via OAuth2 and SAML/OIDC., • Delivery excellence: ATF, versioning, release/change management, documentation., • Education: Bachelor’s in CS/IS/Engineering or equivalent experience., • Professional skills: analytical problem‑solving, reliable follow‑through, deadline ownership, independent work, and cross‑team collaboration. PREFERRED / NICE‑TO‑HAVE: • Service Portal, Virtual Agent, Workforce Optimization, Communities for CSM., • Integrations with ITSM, Field Service, CRM, or contact center platforms., • CI/CD (Azure DevOps/Jenkins) and Git for update sets/source control., • Security/compliance awareness (e.g., SOC2, ISO 27001)., • Jira/ADO for backlog management; Confluence for documentation. SUCCESS INDICATORS (6–12 MONTHS): • Production‑ready CSM implementation improving case resolution time and CSAT., • Role‑based dashboards and PA KPIs live for operations and leadership.

Job DescriptionAbout NationMind LLC: NationMind LLC is a technology consulting firm focused on software development and QA testing services. We help clients build reliable, scalable applications with a strong emphasis on automation, performance, and quality. Our team works across industries, delivering solutions that drive innovation and operational efficiency. We are currently hiring skilled professionals for Cloud Computing Specialist (ServiceNow CSM) to join our growing team. Role: Cloud Computing Specialist (ServiceNow CSM) Experience Required: 7-9 Yrs LOCATION: New York, NY (Hybrid) - 3 days on site, 2 days remote. Contract: 6 months Required: Must be ServiceNow Certified Implementation Specialist Customer Service Management (CISCSM) ROLE SUMMARY: • Design, configure, deploy, and support ServiceNow Customer Service Management (CSM) solutions., • Translate business requirements into scalable applications with robust reporting and governance. RESPONSIBILITIES: • Lead endtoend CSM implementations from discovery through deployment and hypercare., • Configure core CSM: case management, SLAs/entitlements, knowledge, portals/communities, omnichannel intake., • Build reports and Performance Analytics dashboards with KPIs, indicators, and scheduled reporting., • Automate workflows using Flow Designer, IntegrationHub, Business Rules, Client Scripts, Script Includes, Glide APIs., • Integrate systems via REST/SOAP; implement secure auth (OAuth2, API keys) and SSO (SAML/OIDC)., • Manage data imports/transforms, data quality rules, and align models with legacy Siebel CRM System., • Enforce platform security and governance: ACLs, roles, RBAC, update sets, source control, environment promotion., • Optimize performance and reliability; troubleshoot incidents/problems and perform rootcause analysis., • Drive quality assurance (ATF, unit/UAT plans), release notes, upgrades, and regression testing., • Produce documentation (design specs, runbooks) and deliver stakeholder training. REQUIRED QUALIFICATIONS: • ServiceNow certification: CISCSM (Customer Service Management)., • 46 years handson ServiceNow admin/development; 2+ full CSM implementations., • Platform expertise: configuration/customization across CSM/CRM; Flow Designer, IntegrationHub, Business Rules, Client Scripts, Script Includes, Glide APIs., • Reporting & Performance Analytics: KPIs, indicators, widgets, dashboards, scheduled reports, scorecards., • Security & governance: ACLs, roles, data policies, encryption, update sets, source control, CI/CD promotion practices., • Architecture & data: SaaS/multitenant concepts; data modeling; CMDB relationships; familiarity with CSDM., • Integrations: REST/SOAP, webhooks; JSON/XML; auth via OAuth2 and SAML/OIDC., • Delivery excellence: ATF, versioning, release/change management, documentation., • Education: Bachelor's in CS/IS/Engineering or equivalent experience., • Professional skills: analytical problemsolving, reliable followthrough, deadline ownership, independent work, and crossteam collaboration. PREFERRED / NICETOHAVE: • Service Portal, Virtual Agent, Workforce Optimization, Communities for CSM., • Integrations with ITSM, Field Service, CRM, or contact center platforms., • CI/CD (Azure DevOps/Jenkins) and Git for update sets/source control., • Security/compliance awareness (e.g., SOC2, ISO 27001)., • Jira/ADO for backlog management; Confluence for documentation. SUCCESS INDICATORS (612 MONTHS): • Productionready CSM implementation improving case resolution time and CSAT., • Rolebased dashboards and PA KPIs live for operations and leadership., • Established governance (coding standards, ACL model, CI/CD flow) with reduced platform incidents.

Are you interested in working for a supportive company that is an innovator in its field? Do you enjoy solving challenging problems? Are you a determined self-starter and strong decision maker? Do you have a lifelong love of learning? Do you prefer working on a team? Joining our team is a great opportunity to take your career and talent to the next level, while working for a company that is committed to helping others within the local community. We are dedicated to being different from other companies, and show this in our employee focus, unique culture, and commitment to creating good for our customers and each other. We appreciate the people we work with and want to provide our people with the resources and flexibility they need to succeed. Spectrum Association Management can offer you: * Inhouse education, including continued personal development, to expand your knowledge and personal brand * The freedom to work autonomously * A friendly and welcoming culture, with activities you can participate in with others, drawings, and fun contests * A strong team environment whether in the office or working remotely. We do NOT require experience in our industry. We have a comprehensive training and mentorship program. A successful candidate may have experience in legal support, claims, basic accounting, or back-office experience. We believe a vibrant culture is based on trust. We are looking for positive and motivated humans that can help us reimagining a vibrant work environment, focused on support, career development, fun, autonomy, and strong human connections among colleagues. We do not hire employees… We hire work family. Job summary The Escalated Account Administrative Specialist (Legal Services) role is focused on property code, accounts receivable process, working with attorneys and clients. Typical background would be as a para-legal admin, accounts receivable, or from the collections industry. The Escalated Account Administrative Specialist manages an attorney portfolio, various administrative tasks, and works closely with attorneys on various legal matters. The day to day will consists of the following, but not limited to: * Managing attorney portfolios * Responding to and meeting with client and customer inquiries * Drafting general business correspondence related to legal matters * Review and interpretation of documents * Process files and research * Posting invoices, checks, and ticket management * Educating employees and homeowners * Managing metric spreadsheet What will the Expectations of this Role be? * This position requires strong attention to detail and analytical/auditing skills. * Must be able to troubleshoot, solve problems, work independently while adhering to strict deadlines, and work at a fast pace for a long period of time while maintaining accuracy. * Must also be detail oriented, take pride in producing great work, possess a positive attitude, and enjoy working in a collaborative team environment. * Must have accurate alpha numeric data entry skills. * Proficient computer skills including Excel and Word * Must have the ability to provide exceptional customer service to our homeowners and vendors over the phone while communicating in a professional and helpful manner. * Must have clear and concise written communication. * Must have an understanding of account reconciliation. What Skills Do We Require of our Escalated Account Administrative Specialist? * Responsible for maintaining and administering escalated accounts, which includes auditing and verifying account transaction history, corresponding with third party file administrators, signing and reviewing Affidavits, and maintaining mailing addresses. * Knowledge of the regulations and ensuring compliance with appropriate billing and collection policies. * Large amounts of data input and verification are required to ensure accurate account information is maintained. Posting payments, processing invoices, reviewing legal correspondence, maintaining a database of correspondence, providing service to various third-party vendors, and time management are required. SPECTRUM ASSOCIATION MANAGEMENT HIGHLIGHTED BENEFITS We offer a comprehensive package that is more than just a paycheck * Hybrid Empowerment Plan - Our culture is based on trust. We empower our employees to work in-office and partially remote based on the role, and requirements of the business. Determined by the manager after the training phase. * Recognized as Best Places to Work 18 years in a row! * Fastest Growing Company - Fast Track 50 in 2020. * San Antonio-based homeowners’ association management company. * Privately-owned with over 20 years in business, and during all this time, we have never had a lay off. * Work / Life balance. * 5 weeks of PTO to allow for rest, travel, family, and your hobbies. * 40 paid hours per year for community service activities. * 11 Paid holidays * Paid Training * Internal Learning and Development Management System. * Full suite of benefits including: Medical, Dental, Vision, STD/LTD, Life/AD&D and a 401k program. * Free medical clinic in-house (in San Antonio office – virtual appointments for other offices). * Well-structured career track plan with a 6-month review. * Position with a starting pay at $20.00 per hour with performance reviews with salary increase opportunities every 6 months * Hours: Monday to Friday 8:00 am to 5:00 pm * office location - 17319 San Pedro Avenue, San Antonio, Texas 78232 For more information about Spectrum AM, visit our website at ___ If your application is a good match, you can expect to be contacted to schedule a phone interview as the next step. Spectrum Association Management is an Equal Opportunity Employer. Your application has been successfully submitted!

Full-time Description Primary Purpose of Position: The Asset Manager II is responsible for the oversight of the financial and regulatory administration of funded properties within MaineHousing’s multi-family portfolio as well as properties under the Performance-Based Contract Administration contract held with the U.S. Department of Housing and Urban Development (HUD). The position is responsible for establishing and maintaining the primary working relationship with their assigned property owners and management companies throughout Maine as well as federal regulatory agencies providing funding and contract work. Education and Experience: Education and four years of relevant work experience or a combination of education and training preferred. Experience with comprehending and interpreting legal documents and regulatory guidelines, and experience with the affordable housing industry highly desired. Certifications and Trainings: • Certified Occupancy Specialist Training (COS)*, • Tax Credit Specialist Training (TCS)*, • Federal HOME, HTF and HOME-ARP Program Training*, • General Asset Management Training (Risk Assessments, Real Estate, etc.) *, • Fair Housing/Section 504/ADA Training* Core Functions: · Review projects for compliance to federal, state and agency regulatory requirements and proactively monitor to anticipate developing issues and risks that could impact MaineHousing’s financial exposure in the investments o Review and analyze budgets and Audited Financial Reviews (AFR) for financial risk by monitoring debt coverage ratio, accounts receivable, vacancy loss, bad debt, net income/loss and recognized cost deemed unreasonable o Analyze on-going capital investments/needs of a property through the evaluation and comparison of routine inspection results, capital needs assessments, budget data, damage claims and replacement reserve requests o Review of annual program reporting for conformance to state and federal requirements o Conduct management and occupancy reviews to ensure management practices and program occupancies conform to the regulatory requirements that are specific to each property. Review and sign off on any MORs conducted by AM I’s for projects in portfolio. o Review and approve all requests for use of property reserve funds o Review of management documents, which may include Management Plans, Management Agreements, Marketing Plans, Tenant Selection Plans, and leases whenever a document change or an ownership or management change occurs to projects in portfolio. o Make recommendations to Director of Asset Management and Portfolio Manager on troubled projects o Draft Notice of Violations and defaults when non-compliance is identified, follow-up on reporting and program compliance · Perform essential key tasks required under the Performance Based Contract Administration (PBCA) held with HUD o Conduct management and occupancy reviews to ensure management practices and occupancy conform to the HUD regulatory requirements specific to each project. o Perform review of PBCA MORs completed by AM I’s. o Provide timely reporting of results of the review to owners (within 30 days). o Perform on-site walk-through inspection of the property’s physical plant conditions. o Timely response to tenant inquiries regarding any life safety concerns · Assist AM III with bringing new properties online by participating in project meetings and the Pre-occupancy Meeting with the Owner/Management team for those projects that will be assigned once on-boarded. · Assist AM III and participate in workouts and new loan proposals for projects in portfolio. · Participate in trainings for staff and external partners · Maintain working knowledge of various federal and state program regulations applicable to the portfolio including Bond regulations, Code of Federal Regulations, IRS Section 42, HUD Handbook 4350.3, Sec 8 Contract Renewal Guide, Special Claims, FedHOME, HTF, HOME-ARP, PRA811, Fair Housing Laws and Section 504 Requirements as well as any new programs coming online o Apply the appropriate requirements to the projects assigned o Provide training and technical assistance to owners and management agents · Respond to resident, owners, managers, and other external inquiries and issues through telephone, written, and electronic mediums · Provide support to the Asset Manager III’s in processing ownership transfers that include a subsequent loan component · Coordinate with AM III’s, Finance and Legal teams on Promissory Note Cancellations and Mortgage Discharge processes · Other duties as assigned Requirements Education and Experience: Education and four years of relevant work experience or a combination of education and training preferred. Experience with comprehending and interpreting legal documents and regulatory guidelines, and experience with the affordable housing industry highly desired. Certifications and Trainings: • Certified Occupancy Specialist Training (COS)*, • Tax Credit Specialist Training (TCS)*, • Federal HOME, HTF and HOME-ARP Program Training*, • General Asset Management Training (Risk Assessments, Real Estate, etc.)*, • Fair Housing/Section 504/ADA Training* Skills and Knowledge: · Experience working with multifamily real estate · Ability to understand and interpret regulatory documents and State and Federal statutes and regulations · Experience working with multifamily real estate · Ability to understand and interpret regulatory documents and State and Federal statutes and regulations · Strong project management, time management, and organizational skills · Strong PC skills using various software including Microsoft 365 (especially Word and Excel), ShareFile/SharePoint, Windows, internet browsers · Ability to establish and maintain good working relationships with business partners · Excellent communication skills – speaking, writing, and listening via phone, email, and in-person meetings · Ability to communicate effectively in front of groups · Ability to take initiative, work independently, and use creativity and analytical skills to resolve complex issues among multiple parties Working Conditions: Fast paced environment with multiple priorities, interruptions & deadlines. MaineHousing office hours are Monday – Friday from 8:00am to 5:00pm. A hybrid schedule that includes some telework may be available. Reports to: Portfolio Manager Supervises: No one The starting hourly rate for this position is $28.0980 (annual $58,444), plus a comprehensive benefits package, including, but not limited to, health, dental and vision, retirement options with employer match, life insurance, short and long-term disability, employee assistance, generous earned time and all major federal holidays. Employment is eligible for the Public Service Loan Forgiveness Program. Position will remain open until a suitable candidate is found Salary Description 58,444 per year

This is a fully remote position. We're looking for a driven Senior Software Engineer to join our team and help eliminate the financial complexity of healthcare. This role will support building our core pricing systems. We value autonomous contributors who can handle complex technical challenges while collaborating effectively across teams. We have a small, growing, and highly-capable development team. As a Senior Engineer, you should be comfortable working independently on complex assignments with minimal guidance. As you would be working for a fast-growing start-up, your role would be wide-ranging. In this role, we're looking for someone who can successfully execute on non-routine technical problems and deliver consistent high-quality work. Responsibilities: * Design and build robust, scalable applications using Python, Django, and modern frontend web technologies * Work autonomously on complex assignments requiring specialist contribution and cross-team collaboration * Execute and adapt established processes to achieve technical objectives with minimal guidance * Write effective, scalable, testable code across full-stack applications (Python/Django, PostgreSQL, JavaScript/Vue) * Work with large datasets and AI/ML systems to process and enhance healthcare pricing data * Facilitate technical conversations and proactively communicate status and impact to avoid blockers * Support and guide teammates in understanding technical concepts and established processes * Iterate quickly with an eye towards value Here's what you bring to the role: * 5-7+ years work experience in Python, or strong experience in another programming language with some Python exposure * Expertise in at least one popular Python web framework (preferably Django) or similar web framework in another language * Strong understanding of SQL and how to efficiently use databases to solve complex problems * Solid experience with JavaScript, and one or more modern JS frameworks like Vue or React * Experience working with APIs, data pipelines, and complex system architectures * Ability to work effectively with minimal guidance on complex, non-routine problems * Strong written and verbal communication skills with ability to explain technical concepts clearly * Proven ability to facilitate conversations, listen actively, and work effectively in remote environments * Entrepreneurial mindset: you can problem solve independently while collaborating effectively across teams * Bachelor's degree, or equivalent experience/knowledge. We are happy to work with strong candidates with non-traditional educational backgrounds Nice to haves: * Healthcare domain experience or understanding of healthcare data and pricing models * AI/ML experience, particularly with emerging patterns like RAG and Agentic Workflows * Experience with data analysis tools like Pandas, NumPy, or similar for large dataset analysis * DevOps experience with deployment pipelines, infrastructure as code, or monitoring systems * Experience working on open-source projects Salary: The starting salary range for this full-time position is $175,000-$195,000. Our salary ranges are determined by role and level, and reflect the minimum and maximum salary across all US locations (they are location agnostic). Within the range, individual pay is determined by factors including job-related skills, experience, and relevant education or training. We will talk about compensation in our first conversation and be transparent throughout the process about which level we think is the best match for you in our organization. Please note that the salary range does not reflect total compensation, which includes base salary, benefits, and company stock options. Benefits: * Competitive pay with equity options * Stellar health care plan options (Medical, Dental & Vision), with FSA, DCFSA, & HSA options * Company-sponsored disability & life insurance * Unlimited PTO * 401(k) + 4% Matching * Fully remote work + flexible working hours * $750 work-from-home setup budget * Paid in-person co-working weeks * Quarterly $150 co-hanging stipend to meet up with coworkers * Monthly $100 health and wellness benefit * Generous paid family leave * Annual $1,200 learning & development stipend At Turquoise, we're making healthcare pricing simpler, more transparent, and lower cost for everyone. Have you or a family member ever gotten an MRI, a lab, or even a straightforward surgery without knowing the cost in advance? That's bonkers, right? We're working to fix that. We're a Series B startup backed by top VCs a16z, Box Group, Bessemer Venture Partners, Tiger Global, Adams Street, and Yosemite. Most importantly, we're an accomplished group of folks (moonlighting as authors, bass players, improv instructors, chefs, linguists, and trivia buffs) with a passion for improving healthcare. We're eager to find ambitious and well-rounded teammates to join us on this mission. We strongly encourage BIPOC, people with disabilities, and LGBTQIA+ folks to apply for any open roles of interest. Healthcare affects all people differently, but it significantly affects those in underserved communities. With a robust, diverse team, we are stronger and better equipped to change the future of healthcare for all. Turquoise Health is a fully remote company based in the US. We work with team members and contractors in the US and around the world, but we operate on US business hours and work with clients entirely based in the US. For this role, we are seeking US-based candidates. Turquoise Health is committed to providing reasonable accommodations to applicants and employees with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require assistance or an accommodation with the hiring process, please contact

Civitech is a public benefit corporation dedicated to creating a fairer and more equitable democracy by building the tools and infrastructure needed to increase civic participation, empower Democratic candidates to win, and support the success of progressive causes. Since its founding in 2019, over 500 partners -- a range of nonprofit organizations, national political committees, and individual campaigns -- have utilized Civitech’s tools to reach tens of millions of voters to help create a more equitable and progressive democracy. The Revenue Operations Specialist will own Accounts Payable, Accounts Receivable, Commission payments, Sales Tax compliance, and State Reporting. This person takes pride in executing thoughtfully designed revenue operations. They treat both clients and internal team members as customers to be given excellent service. This is a hands-on role, as we prefer implementing scalable systems instead of hiring people to administer processes. You’ll report to the CFO or VP of Finance. It is important that our team reflects the diversity of the organizations we seek to serve. We strongly encourage women, people of color, LGBTQIA+ people, and others otherwise underrepresented in the technology sector to apply. • Run the company’s Accounts Payable, Accounts Receivable, Commissions payments, Sales Tax, and State Reporting processes., • When you have additional bandwidth and you desire taking on new challenges, you will have opportunities to expand into areas of budgeting, expense management, and other areas of financial operations., • You’ll partner with our high quality, fractional bookkeeping team to ensure our P&L is accurate and our monthly close is efficient., • 6+ years of relevant experience, • Demonstrated success at guiding their own professional development, proactive learning, and building task autonomy in newer areas of responsibility., • Take pride and pleasure in communicating precisely, quickly, and in a way tailored to your audience., • Deep commitment to the mission, paired with the self-awareness to manage your energy and emotions across what is a marathon, not a series of sprints., • Committed to staying for the long term. We are not looking for a brief tour of duty., • CPA, • Confident with Quickbooks Online or Netsuite$90,000 - $110,000 a yearClassification, Salary, and Benefits: Full-time, competitive salary ($90,000-$110,000, based upon experience), with ability to a metrics-based significant performance bonus.Civitech is headquartered in Austin, TX, with employees in various states across the US. The Content Specialist can work from our Austin co-working space or remotely in any of the 27 states currently in Civitech’s footprint (AL, AK, CA, CO, DC, DE, FL, GA, HI, IL, MA, MD, MN, NC, ND, NH, NJ, NV, NY, OH, SD, TN, TX, VA, WA, WI, WY). All candidates must be eligible to work in the US on their own accord, without need for sponsorship, and live / work within one of our designated states above. Why Work At Civitech: -Medical, Vision, & Dental Insurance-401(k) plan-Employee Stock Options-Employer-paid Life Insurance-Short/Long Term Disability Insurance-Flexible Time Off & Paid Company Holidays-Flexible Spending Account-Parental Leave-Flexible Schedules-Professional Development Stipend-Monthly Office Upkeep Stipend Civitech’s Values:-We act with Integrity – At Civitech, we hold ourselves to the highest standards and value open and transparent communications with all of our stakeholders. Our rigorous approach to product design, testing, and data science leads to accurate assessments of our outcomes and challenges us to constantly improve our tools.-We are Changemakers – As a team, Civitech seeks to make transformational change in our democracy by eliminating obstacles meant to hamper contribution from every member of the community.-We are Collaborators - Buoyed by our mission, we look for opportunities to partner with everyone committed to making democracy easier to participate in. We seek to understand the challenges our partners face and use our skills and creativity to help them solve them.-We are Bold – We recognize that disruptive change won’t come with doing business as usual. Civitech seeks to revolutionize civic participation by bringing innovation and creativity to politics. Civitech is not able to provide visa sponsorship at this time. Civitech provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Please be aware that Civitech utilizes E-Verify to verify an employee's eligibility to work in the United States. This step occurs after an offer has been extended and accepted, and after the employee has completed their Form I-9. Please find more information about our participation in this program here. No recruiters or agencies, please!

About the Job: LaunchDarkly’s AI Specialist will be at the forefront of revolutionizing how AI engineers think about, release, monitor, and optimize their agents, scaling up our LaunchDarkly for AI from initial market validation to an industry-leading product. You will represent deep, specialized LD4AI product knowledge, sharing your expertise with prospects and customers, gathering critical feedback that shapes product development, and driving early-stage adoption. Your expertise will be instrumental in establishing the Solutions Engineering frameworks that will guide our future success. This is a role for builders and storytellers who thrive in undefined spaces. You will be expected to build – meaning the construction of integrations, technical content, whitepapers, and tutorials, all alongside attractive demos of our product customized to strategic engagements. You'll work with the innovation coming out of LaunchDarkly's Product team and make a significant impact on how companies build and deploy AI applications. Responsibilities: Expert-Level Solutions/Sales Engineering • Represent the trustworthiness and confidence of serious expertise in practical AI applications in customer conversations (especially as an escalation point above an SE SME), • Spearhead the early-stage implementation and adoption of LD4AI at scale, working closely with existing customers to ensure activation and churn prevention (alongside feedback), • Develop and document Solutions Engineering playbooks and best practices that scale beyond our first customers, • Function as a tremendous partner to the LD4AI Chief of Staff, surfacing revenue-related insights with respect to the maturation of the product accordingly, • Support LD4AI POVs ran by on-the-ground SEs Collect and Propagate Product Feedback • Collaborate extensively with product and engineering teams to ensure product concepts are technically feasible and align with LaunchDarkly's strategic goals, • Drive continuous improvement by monitoring product performance, user experience, and market response, iterating based on actionable data and insights, • Confirm that LD4AI’s roadmap adheres to market demand and deliver exceptional user experiences, especially for the AI developer persona – vocalizing objections with data Build LD4AI Into The World • Deliver integrations against common, quantified customer requests in the form of code contributions, architecture diagrams, and whitepapers, • Function as a key technical asset in (with the Head of AI and the partnership team) technical partnerships with advantageous potential partners (like Anthropic, DataBricks, etc…), • Publicly evangelize LD4AI at mainstream industry conferences, webinars, partner engagements, and strategic meetings Technical Leadership & Communication • Function as the primary owner of the disbursement of enablement material to the SE team, particularly to the designated by team/region SE LD4AI SMEs (for which you have partial, dotted-line accountability), • Co-own Revenue Enablement of LD4AI along with the Head of AI and the LD4AI tetrad, • Work with the AI Researcher, the PMM team, and the Head of AI to build and maintain competitor playbooks Qualifications: AI & Technical Expertise • This role requires a minimum of 12 years of related technical experience, • Extensive experience with AI applications—building, implementing, or selling AI solutions at scale, • Experience building multi-agent systems using frameworks like LangGraph, AgentBuilder, or AgentCore, • Hands-on experience evaluating AI agent performance at scale using automated evaluation methods, • Deep understanding of LLM mechanics (you've read 'Attention is All You Need' and can explain transformer architecture in detail), • Experience building or interfacing with MCP (Model Context Protocol) servers, • Strong Python skills with experience building in PyTorch or TensorFlow, • Strong foundation in software engineering principles and current market trends Mindset & Approach • Strong but loosely-held opinions about AI—you have a point of view but update it based on evidence, • Ability to anticipate where the AI landscape is heading and position products accordingly, • Deep curiosity about how AI changes software development, with an obsession for staying current on new AI technology, • Natural storyteller who can take new technology and craft compelling narratives that resonate with technical audiences, • Thrive in ambiguity—you love figuring it out, building new processes, and working in undefined spaces Pay: Target pay ranges based on Geographic Zones* for Level 5: • Zone 1: San Francisco/Bay Area or NYC Metropolitan Area, Boston, Seattle - $191,000 - $263,000**, • Zone 2: Irvine, LA, Monterey, Santa Barbara, Santa Rosa, Austin, Portland, Philadelphia, Chicago - $172,000 - $237,000**, • Zone 3: All other US locations - $163,000 - $224,000** LaunchDarkly operates from a place of high trust and transparency; we are happy to state the pay range for our open roles to best align with your needs. Exact compensation may vary based on skills, experience, and location. *Within the United States, our geographic pay zones are defined by counties surrounding major metropolitan areas. **Restricted Stock Units (RSUs), health, vision, and dental insurance, and mental health benefits in addition to salary. About LaunchDarkly: Modern software delivery was supposed to be the foundation for a thriving digital business but reality has proven otherwise. Slow, inefficient development cycles, costly outages, and fragmented customer experiences are preventing developers from building their best software. The LaunchDarkly platform helps developers innovate on new features faster while protecting them with a safety valve to instantly rewind when things go wrong. Developers can target product experiences to any customer segment and maximize the business impact of every feature. And by gradually rolling out new application components, they escape nightmare "big-bang" technology migrations. The LaunchDarkly platform was built to guide engineers to the next frontier of DevOps by: • Improving the velocity and stability of software releases, without the fear of end customer outages, • Delivering targeted experiences by easily personalizing features to customer cohorts, • Maximizing the business impact of every feature through the ability to experiment and optimize, • Coordinating the release and optimization of software to provide consistent experiences across mobile platforms and device types, • Improving the effectiveness and productivity of engineering teams, by providing insights into engineering cadence and stability At LaunchDarkly, we believe in the power of teams. We're building a team that is humble, open, collaborative, respectful and kind. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status. LD invites any applicant to review our written Affirmative Action Plan. To do so, contact People Ops at ___. Do you need a disability accommodation? Fill out this ___ and someone from our People Operations team will contact you for assistance.

Welcome to Decision Foundry - Data Analytics Division! We are proud to introduce ourselves as a certified "Great Place to Work," where we prioritize creating an exceptional work environment. As a global company, we embrace a diverse culture, fostering inclusivity across all levels. Originating from a well-established 19-year web analytics company, we remain dedicated to our employee-centric approach. By valuing our team members, we aim to enhance engagement and drive collective success. We are a leading Data Analytics & Salesforce consulting firm delivering transformative digital solutions for businesses across industries. Our expert team partners with clients to unlock the full potential of the Salesforce ecosystem, with a specialized focus on data-driven marketing, automation, and AI-powered personalization. We win as an organization through our core tenets. They include: · One Team. One Theme. · We sign it. We deliver it. · Be Accountable and Expect Accountability. · Raise Your Hand or Be Willing to Extend it Role summary We are seeking a Salesforce Agentforce Developer, for our client. You'll build Agentforce agents that handle live customer support in production. Not sandbox pilots. Real contact centers, real cases, real escalations. This is a hands-on consulting role. One engagement might be an autonomous Service Replies Agent that deflects password resets and subscription cancellations. The next might be Agentforce Voice wired into a Genesys or Amazon Connect stack, with real-time transcription, intent detection, and clean handoffs to human agents. You own both. You'll be opinionated about when an agent is the right answer and when a Flow, a well-configured Service Console, or a deterministic workflow belongs instead. Clients often ask for agents because agents are the thing they've been reading about. Part of the job is pushing back. The other part is shipping the agents that do belong, grounded in Data Cloud, guard-railed through the Einstein Trust Layer, and handed off correctly when a human needs to take the call. You'll work directly with client architects, service leaders, and contact center operations. Explaining why grounding matters, why an action should be Apex-backed, and why voice agents behave differently than chat agents is part of the delivery. Responsibilities • Design and ship Agentforce agents end-to-end: Topics, Actions, Instructions, Prompt Templates, and the Apex that backs them., • Configure Data Cloud grounding (DMOs, Data Graphs, retrieval patterns) so agents respond with real customer context instead of hallucinations., • Implement Agentforce Voice deployments when the engagement calls for it: CTI integration, real-time transcription, intent detection, call summarization, escalation routing., • Build the Service Cloud foundation agents sit on: Case Management, Omni-Channel routing, Knowledge, Entitlements, SLA Milestones., • Design escalation logic that routes between autonomous handling and human agents based on case value, confidence, and business rules., • Own the Apex, LWC, and integration code that ties agents to the rest of the client's Salesforce org and external systems., • Lead technical discovery, scope Agentforce engagements, and translate support operation goals into concrete agent designs., • 5+ years hands-on Salesforce development with demonstrated Apex, LWC, and Flow delivery on client engagements., • Shipped at least one Agentforce implementation in production. Not a POC, not a Trailhead exercise. You can name the Topics, Actions, and grounding strategy you built., • Strong Service Cloud background: Case Management, Omni-Channel, Knowledge, and agent console configuration., • Salesforce Certified Agentforce Specialist., • Salesforce Certified Platform Developer I., • Hands-on Agentforce Voice deployment: contact center integration, real-time transcription, intent detection, intelligent routing., • Service Cloud Voice implementation via Amazon Connect or Genesys Cloud CX., • Salesforce Certified AI Specialist or Service Cloud Consultant., • Platform Developer II., • Multiple production Agentforce agents shipped across different agent types (Autonomous, Service Replies, Email Replies, Employee)., • Salesforce Agentforce, Agentforce Voice, Agent Builder, Prompt Templates, Einstein Trust Layer, Data Cloud, Service Cloud, Service Cloud Voice, Apex, Lightning Web Components, Salesforce Flow, Omni-Channel, SFDX, • Work Model – Onsite, • Employment Type - Full-time, • Salary - $90 – $120/hour, • Decision Foundry is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

This position can be Remote or Hybrid. Hybrid requires the candidate to be available to work in person in our Atlanta office. We come in 3 days per week, but support flexibility as needed. We are interested in every qualified candidate who is eligible to work in the United States. However, we are not currently able to sponsor work visas. “High-Fiver” Wanted: Senior Customer Success Specialist Are you the type of person who always goes the extra mile? Are you passionate about your craft and always striving to improve? Do you get so excited when you help a client out of a tricky problem that you high-five the person next to you? If so, you are exactly who we are looking for. We are seeking a talented and dedicated Senior Customer Success Specialist to join our high-performing team and contribute to the continued growth of our dynamic company. About AMP (An NCS Company) ___ is an industry-leading technology company providing innovative solutions to car wash operators across the country. Our products include cutting-edge software solutions such as white-labeled mobile membership apps, administrative portals, and kiosks. These solutions allow our customers to capture and use customer data at a level not seen in the car wash industry before. AMP is a division of National Carwash Solutions (NCS).___ has grown to become North America’s largest equipment, service, and cleaning solutions provider in the car wash industry. For over five decades, National Carwash Solutions (NCS) has revolutionized the carwash industry, offering unparalleled quality and innovative technology. NCS offers the most extensive service network and is home to many trusted brands. No matter if customers are new to the industry or are looking to level up a classic site, NCS is the proven partner for operational excellence and sustainable growth. Our family of brands includes MacNeil, Ryko, Vacutech, PurClean, TSS, Rain-X, ArmorAll, Black Magic, Blue Coral, USA Towel, International Drying Corporation & Shadow. What are we looking for? You will be responsible for working closely with our enterprise-level clients to ensure their success on our platform! Here’s what that entails: Team Leadership • Lead and mentor junior customer success specialists in account management and client-facing roles and responsibilities., • Act as a subject matter expert and go-to resource for complex business problems, guiding less experienced team members in problem-solving and decision-making. Customer Account Management & Onboarding • Establish a strong working relationship with key customer contacts across enterprise-level accounts, • Oversee the team’s review of the company’s current state operations and identify potential issues and risks to the onboarding process, • Analysis and preparation of the customer’s current data from other platforms to prepare it for import into the AMP system, • Development of onboarding project plans, including hardware order tracking, • Meet regularly with the customer throughout the pre-launch phase, • Oversee the setup and configuration of the new customer’s AMP platform, • Support training key customer resources, such as support, marketing, finance, and IT Go-live support • Establish and execute a go-live project plan, • Once live, monitor performance and expedite issue resolution, • Solicit customer feedback and address any issues or gaps, • Ongoing account management and consulting, • Serve as the key point of contact for the customer and liaison to the rest of the team, • Lead/support regular customer touchpoints to track ongoing items and ensure mutual success, • Proactively review and analyze customer data to identify examples of good use cases and areas for improvement, • Take ownership of the customer’s AMP platform, • Monitor customer support requests and own escalations and resolutions, • Navigate difficult client situations, including invoice payments, contract enforcement, and delivery/onboarding delays, • Notify the customer of new features and recommend how to best leverage them, • Manage customer feature requests and other needs outside of tech support, • Look for opportunities for case studies, testimonials, referrals, and upsells Documentation and knowledge management • Continuously evaluate and improve customer-facing documentation and support processes, • Test new tools and techniques to help refine internal processes What we expect you to have: • Bachelor's degree, • 5+ years of experience in a similar role, • Comfortable analyzing data in Excel and presenting concepts in PowerPoint, • Passion for problem-solving, • Exceptional logic skills and attention to detail, able to pick up complex topics and develop solutions on the fly, • Comfortable presenting your insights internally and externally, • Able to make strong connections quickly and instill confidence, • Ability to stay focused and organized while managing multiple projects and toolsets, • Ability to effectively manage large accounts with 50-100 site locations, • Exceptional writing and communication skills, • Experience working under pressure and balancing the demands of multiple stakeholders, • Comfortable leading training sessions, large meetings, and difficult conversations, • Experience leading people and processes related to account management and/or business analysis Bonus points and street cred for the following: • Consulting background, • SQL, • Experience working with Power BI or other data visualization tools, • An advanced degree or relevant certifications Why work for us? We have one of the most supportive and sustainable cultures anywhere. Our team of lifelong learners has a thirst for knowledge and a passion for technology and software. We’re dedicated to building world-class solutions for our customers, and at the same time, place a high value on team rewards and personal career growth. We enjoy working together to solve challenging problems, teaching each other through lunch-and-learns, and celebrating victories (even the small ones) along the way. Benefits you deserve: • Highly competitive salaries, • Potential equity interest in a rapidly growing company, • Generous PTO policy and holiday schedule, • 401(k) plan with company matching, • Excellent medical, dental, and vision insurance But wait, there’s more! • Located at Atlanta Tech Village, the 4th largest tech space in the US, • World-class engineering team with an incredible track record, • Team-building events, outings, and hackathons, • State-of-the-art workspace and hardware, • Strong focus on community service and volunteering, • Free gym, snacks, and beverages National Carwash Solutions is a proud equal opportunity employer. We are a drug-free, EEO employer committed to a diverse workforce. We will consider all qualified candidates regardless of race, color, national origin, sex, age, marital status, personal appearance, sexual orientation, gender identity, family responsibilities, disability, education, political affiliation, or veteran status. #LI-Remote

Position Type: Part-Time, Temporary Job Title: AP Literature and Composition Alignment & Assessment Designer Effective Date: 01/07/2026 Reports To: Director of Design, Development, & Project Management Contract Length: January - December, 2026 Job Summary: The Virtual Arkansas Alignment & Assessment Designer serves as the project’s standards alignment and assessment specialist. Working alongside the Content Designer and Developer from the initial planning phase, this role ensures that course content aligns tightly to the Arkansas Curriculum Frameworks and that all assessments reflect appropriate rigor, DOK levels, and expectations found on standardized assessments such as ATLAS, ACT, and SAT. The Alignment & Assessment Designer creates high-quality assessment items and contributes to a coherent instructional and assessment system that supports strong student learning outcomes. Supervisory Responsibilities: • None Duties/Responsibilities: • Review Arkansas Curriculum Frameworks to identify, interpret, and map essential standards for the assigned course, • Collaborate with the Content Designer during concept and storyboard development to ensure standards alignment and instructional coherence, • Create high-quality, standards-aligned assessment items—including formative checks, lesson-level assessments, unit assessments, and benchmark-style questions, • Ensure all assessment items reflect appropriate DOK levels, mathematical or disciplinary accuracy, and formats aligned to standardized assessments (ATLAS, ACT, SAT, etc.), • Validate alignment between standards, learning objectives, instructional materials, practice activities, and assessments, • Document alignment decisions and communicate assessment expectations clearly to Designers, Developers, and project stakeholders, • Review course modules during development to ensure alignment and assessment integrity is maintained, • Collaborate with the Developer to ensure assessment items are implemented correctly and appropriately formatted in the LMS, • Participate in project meetings, calibration sessions, and professional development as needed, • Prioritize and adapt work to meet required deadlines, • Abide by all Virtual Arkansas and applicable Arch Ford ESC policies and regulations, • Other duties as assigned Required Skills/Abilities: • Strong verbal and written communication skills, • Strong organizational skills and attention to detail, • Strong interpersonal and teamwork skills, • Expertise in analyzing standards and designing aligned assessments, • Ability to write high-quality, rigorous assessment items reflective of standardized testing expectations, • Ability to work collaboratively within a project team while completing independent tasks, • Strong proficiency with digital tools and platforms, • Efficient time management and ability to meet deadlines, • Ability to learn and adapt to new and emerging technologies, including potential AI tools used for drafting or refining assessment items Education, Experience, and Qualifications: • Required: Valid Arkansas Teacher Licensure in the appropriate content area and grade band, • Bachelor’s degree (minimum); Master’s degree preferred, • Strong familiarity with Arkansas Curriculum Frameworks for the assigned course, • Experience designing assessments aligned to standards and DOK levels, • Preferred: Experience with ATLAS expectations or other standardized assessment design, • Demonstrates strong content expertise and understanding of assessment best practices, • Demonstrates high-quality written communication skills and attention to detail Physical Requirements: • Prolonged periods of sitting at a desk and working on a computer, • Periodic travel requirements, • Sit, stand, walk, stoop, kneel, or crouch, • Use hands to handle or feel, type, and pick up objects, and reach with hands and arms;, • Talk or hear to communicate effectively, • Frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds Other Information: • This position will be hired through the Arch Ford Education Cooperative, • Telework from home office, • Compensation: $4,000 minus applicable taxes, retirement, and fees

About Care Access Care Access is working to make the future of health better for all. With hundreds of research locations, mobile clinics, and clinicians across the globe, we bring world-class research and health services directly to communities that often face barriers to care. We are dedicated to ensuring that every person has the opportunity to understand their health, access the care they need, and contribute to the medical breakthroughs of tomorrow. With programs like Future of Medicine, which makes advanced health screenings and research opportunities accessible to communities worldwide, and Difference Makers, which supports local leaders to expand their community health and wellbeing efforts, we put people at the heart of medical progress. Through partnerships, technology, and perseverance, we are reimagining how clinical research and health services reach the world. Together, we are building a future of health that is better and more accessible for all. To learn more about Care Access, visit ___. As a Financial Operations Specialist, you will be an integral part of our Finance team! No day will be the same. You will be responsible for translating business priorities and requirements to financial outcomes for the Finance department. • Oversee the day-to-day accounting activities and monitor the company's general ledger to ensure accurate and timely month-end close., • Lead the ASC 606 revenue determinations and accounting treatments. Collaborate across teams to review revenue recognition policies based on contract reviews., • Work closely with the Senior Director of Accounting to lead and complete annual external audits and tax filings., • Assist with the development, review, and updating of accounting policies, procedures, checklists, and related documentation., • Review, approve, and prepare account reconciliations and journal entries to ensure accuracy of postings., • Review and process all intercompany and subsidiary transactions., • Coordinate with management and employees to ensure compliance with accounting policies., • Support stock compensation reporting requirements., • Identify and lead process improvement opportunities to increase effectiveness, and timeliness of financial reports., • Mentor and support staff regarding the handling of non-routine transactions., • Support cross-team special projects., • Solid time management and organizational skills, • Excellent attention to detail, • Tech savvy, strong at Excel, • Outstanding communication and interpersonal abilities, • Working knowledge of medical and research terminology., • Ability to communicate and work effectively with a diverse team of professionals., • Strong organizational skills: Able to plan, prioritize, support, and follow through., • Communication Skills: Strong verbal and written communication skills as evidenced by positive interactions with coworkers, management, clients and vendors., • Team Collaboration Skills: Works effectively and collaboratively with other team members to accomplish mutual goals. Bring positive and supportive attitude to achieving these goals., • Capable of professionally managing confidential information, • Friendly, outgoing personality; maintain a positive attitude under pressure., • Ability to work independently in a fast-paced environment with minimal supervision, • 3+ years’ experience in Finance, Accounting, or Accounts Payable, • Experience in the clinical research industry a plus, • Experience with implementing and/or managing expense reporting software and accounting software a plus, • Location: Remote within the United States. This role requires 100% of work to be performed in a remote office environment., • Travel: This is a remote position with less than 10% travel requirements. Occasional planned travel may be required as part of the role., • Physical demands associated with this position Include: The ability to use keyboards and other computer equipment. The expected salary range for this role is $55,000 - $75,000 USD per year for full time team members. • Paid Time Off (PTO) and Company Paid Holidays, • 100% Employer paid medical, dental, and vision insurance plan options, • Health Savings Account and Flexible Spending Accounts, • Bi-weekly HSA employer contribution, • Company paid Short-Term Disability and Long-Term Disability, • 401(k) Retirement Plan, with Company Match Diversity & Inclusion We work with and serve people from diverse cultures and communities around the world. We are stronger and better when we build a team representing the communities we support. We maintain an inclusive culture where people from a broad range of backgrounds feel valued and respected as they contribute to our mission. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to, and will not be discriminated against on the basis of, race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. Care Access is unable to sponsor work visas at this time. If you need an accommodation to apply for a role with Care Access, please reach out to: ___ Mandatory Employer Disclosures: Notice to Illinois applicants: Applicants are not obligated to disclose expunged juvenile records or adjudication, arrest, or conviction. Notice to Connecticut applicants: Care Access may require applicants to submit to a urinalysis drug test in connection with an application for employment. Notice to Arizona, Georgia, Indiana, and North Dakota applicants: Care Access complies with applicable laws prohibiting smoking in and around places of employment. Notice to Massachusetts applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Notice to Rhode Island applicants: Care Access complies with Rhode Island law prohibiting smoking in enclosed areas within places of employment. Care Access is also subject to is subject to Chapters 29–38 of Title 28 of the Rhode Island General Laws. Notice to Maryland applicants: UNDER MARYLAND LAW, AN EMPLOYER MAY NOT REQUIRE OR DEMAND, AS A CONDITION OF EMPLOYMENT, PROSPECTIVE EMPLOYMENT, OR CONTINUED EMPLOYMENT, THAT AN INDIVIDUAL SUBMIT TO OR TAKE A LIE DETECTOR OR SIMILAR TEST. AN EMPLOYER WHO VIOLATES THIS LAW IS GUILTY OF A MISDEMEANOR AND SUBJECT TO A FINE NOT EXCEEDING $100.

Who We Are: DAKCS is a small software company headquartered just north of Salt Lake City. We are an industry leader in providing accounts receivable management and payment collection software (think fintech). We have won a top workplace in UT award three years in a row. Who we are looking for: We are currently looking for a part-time Software Support Specialist to join our support team. This position requires problem-solving skills, working through a queue, and using new code, existing code, and an understanding of the system to resolve customer issues. We need someone who is customer service oriented and has a basic knowledge of software development and SQL. In this role, you will: • Be responsible for answering incoming phone calls, • Diagnose software problems, • Fix/write code to resolve customer concerns, • Answer operational questions, • Train customers on software functions, • Deliver professional customer service What you need to be successful in this role: • Ability to read, write, understand, and debug code, • Initiative and a positive can-do attitude, • A passion for problem solving, • Willingness to learn, • Strong communication skills and ability to effectively talk with customers and other team members about software issues Additional things to help you be successful are: • 1-2 years of technical support or customer service experience and working with software related problems, • Knowledge of SQL, C#, and object oriented programming in general., • Must demonstrate the ability to learn other languages, • Ability to diagnose and correct software-related issues, • Experience working with LINUX/UNIX operating systems, • Ability to read and understand directions and help document those directions as they relate to understanding software applications, • Learn to teach and train the software application to our customers, • Record steps taken to resolve customer questions or issues What you will love about us: • Competitive pay, • Engaging & challenging work, • Excellent culture - 35 employees, team-oriented, learning focused, highly engaged, • Joining a company who highly values their employees and gives them a voice, • Casual environment, • Opportunities to grow with the company, • Yearly personal fulfillment fund, • Connective experiences: celebrations, engagement activities, wellness challenges, etc.