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  • Guest Experience Specialist
    Guest Experience Specialist
    2 days ago
    $70000–$75000 yearly
    Full-time
    Manhattan, New York

    At NAYA, we're on an exciting journey - growing fast, sharing authentic, fresh and nutritious Middle Eastern flavors, and building a team that grows right along with us. At NAYA, our mission is to share the Middle Eastern flavors that nourish and inspire us We are looking for an experienced, passionate person to grow with us as we live our mission. If you're ready to lead with heart, inspire others, and be part of something bigger, NAYA is the place to make it happen. You will love working at NAYA We believe great people deserve great rewards. NAYA offers a comprehensive and people-focused benefits package designed to support you at work and beyond, including: • Paid Vacation time, • Pet Insurance - because At NAYA, you'll find more than a job --- you'll find a community that values you, supports your goals, and celebrates your success. The Guest Experience Specialist is responsible for managing and elevating NAYA's guest communication across all feedback channels---including email, surveys, social media, and third-party platforms. This role ensures that every guest interaction is handled with care, consistency, and a solutions-oriented mindset, turning feedback into meaningful action. You will serve as the voice of the guest within the organization---responding to inquiries, recovering guest experiences, documenting insights, and escalating issues when needed. You'll be the person who sees feedback as more than a response task, but as a system for continuous improvement---someone who is empathetic, detail-oriented, and driven to create exceptional guest experiences at scale. How You'll Impact What You'll Do Guest Communication \& Recovery • Address a wide range of topics including general inquiries, food and service feedback, and technical issues., • Recover guest experiences through thoughtful, timely, and solution-oriented responses., • Support and potentially expand into active engagement on social media comments. Feedback Management \& Documentation • Accurately document, categorize, and track all guest inquiries and feedback., • Maintain detailed records to ensure visibility into trends, recurring issues, and resolution outcomes., • Utilize reputation management and CRM tools to manage interactions efficiently and consistently. Escalation \& Issue Resolution • Identify and escalate inquiries to appropriate internal stakeholders, including Operations, Marketing, and Technology teams., • Clearly document technical issues and partner with teams to ensure timely resolution., • Monitor recurring issues and help prevent future occurrences through proactive follow-up. Insights \& Continuous Improvement • Analyze guest feedback to identify patterns, risks, and opportunities for improvement., • Provide recommendations to enhance guest experience across in-store and digital channels., • Conduct proactive guest outreach when needed to support operational initiatives or marketing campaigns. Operational Awareness • Maintain a strong, up-to-date understanding of NAYA's menu, restaurant operations, procedures, and technology platforms., • Stay current on updates and changes to ensure accurate and informed guest communication. What you Bring • High School Diploma or equivalent required., • 1+ years of experience in a customer-facing role, ideally within hospitality or a multi-unit environment., • Exceptional customer service skills, with strong active listening and written/verbal communication abilities., • Experience using tools such as Google Workspace, reputation management platforms (Tattle, SOCI, Olo Engage, Yext), and CRM systems (Salesforce, Kustomer, Gladly, etc.)., • Ability to document and communicate technical issues clearly for escalation and resolution., • Strong organizational skills with a high level of attention to detail. A mindset that is: • Guest-first, prioritizing quality of interaction over speed---ensuring every guest feels heard and supported, not rushed., • Skilled at navigating complex feedback, able to break down multi-layered concerns and respond thoughtfully., • Intuitive in recognizing when a guest is seeking resolution versus simply wanting to be heard---and able to adapt accordingly., • Curious and growth-oriented, with a desire to continuously improve how the role functions, not just execute it., • Highly organized, empathetic, and solutions-driven.

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  • Studio Operations & Content Coordinator
    Studio Operations & Content Coordinator
    9 days ago
    Full-time
    Manhattan, New York

    Job Title: Studio Operations & Content Coordinator Company: Past Lives Studio About Us: Past Lives Studio is a creative space dedicated to storytelling, visual content, and artistic expression. We collaborate with creators, brands, and talent to produce meaningful and engaging content. Position Overview: We are seeking a highly organized and creative Studio Operations & Content Coordinator to oversee daily studio operations while supporting content creation and digital presence. This role is ideal for someone who thrives in a fast-paced, creative environment and can balance logistics with creativity. Key Responsibilities: Operations & Studio Management: Oversee day-to-day studio operations, ensuring the space is organized, functional, and client-ready Manage booking schedules, client coordination, and studio calendar Handle inventory, equipment tracking, and supply management Coordinate with vendors, partners, and team members as needed Ensure studio policies and procedures are followed Content Coordination & Creation: Assist in planning, organizing, and executing photo/video shoots Capture behind-the-scenes content and assist with production when needed Edit and format content for social media platforms (Instagram, TikTok, etc.) Schedule and publish posts, ensuring consistency with brand voice Collaborate on content ideas, campaigns, and creative direction Administrative Support: Respond to inquiries, bookings, and client communications Maintain records, invoices, and basic reporting Support marketing and promotional efforts Qualifications: Previous experience in studio management, content creation, or a similar role Strong organizational and multitasking skills Proficiency in social media platforms and basic editing tools (e.g., Canva, Adobe, CapCut) Excellent communication and interpersonal skills Creative mindset with attention to detail Ability to work flexible hours, including occasional evenings or weekends Preferred: Experience in photography, videography, or creative production Familiarity with content planning tools and scheduling platforms What We Offer: Opportunity to work in a dynamic, creative environment Hands-on experience with content production and studio operations Growth opportunities within the brand

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  • Guest Experience Manager
    Guest Experience Manager
    4 days ago
    $80000–$90000 yearly
    Full-time
    Manhattan, New York

    At NAYA, we're on an exciting journey - growing fast, sharing authentic, fresh and nutritious Middle Eastern flavors, and building a team that grows right along with us. At NAYA, our mission is to share the Middle Eastern flavors that nourish and inspire us We are looking for an experienced, passionate person to grow with us as we live our mission. If you're ready to lead with heart, inspire others, and be part of something bigger, NAYA is the place to make it happen. You will love working at NAYA We believe great people deserve great rewards. NAYA offers a comprehensive and people-focused benefits package designed to support you at work and beyond, including: • Competitive pay to recognize your impact, • Competitive bonus plan Paid Vacation time • Medical, dental, and vision insurance to keep you healthy and thriving, • Flexible Spending Account, • Commuter benefits to make life easier, • Employee discounts and free NAYA meals --- because we believe in enjoying what we serve, • Pet Insurance - because, • Growth opportunities at every level --- we invest in developing leaders from within Employee Assistance, Pay on Demand, Pet Insurance, Identity Theft Protection, and much more! At NAYA, you'll find more than a job --- you'll find a community that values you, supports your goals, and celebrates your success. The Guest Experience Manager is responsible for leading and evolving NAYA's end-to-end guest experience strategy across all channels --- including digital, in-store, and post-visit engagement. This role goes beyond response management to build scalable systems, insights, and processes that elevate guest satisfaction, loyalty, and brand perception. You will serve as the voice of the guest at a strategic level --- translating feedback into actionable insights, partnering cross-functionally to drive improvements, and ensuring consistency in how NAYA shows up for every guest. This is a highly visible role requiring a balance of empathy, operational awareness, analytical thinking, and leadership. How You'll Impact • Build and lead a best-in-class guest experience function that scales with NAYA's growth, • Increase guest satisfaction, retention, and brand loyalty through thoughtful engagement and recovery strategies, • Influence operational, digital, and marketing decisions through actionable guest insights, • Establish consistent, high-quality standards for guest communication across all platforms What You'll Do Guest Experience Strategy Leadership • Own and evolve NAYA's guest experience vision, standards, and communication approach, • Develop scalable processes for managing guest feedback across all channels, • Define success metrics (CSAT, response time, resolution rates, sentiment trends) and drive performance against them, • Lead initiatives that proactively enhance the guest journey, not just react to issues Guest Communication Recovery • Oversee all guest communications across email, surveys, social media, and third-party platforms, • Ensure responses are timely, empathetic, brand-aligned, and solutions-driven, • Design and implement elevated recovery strategies that turn negative experiences into loyalty-building moments, • Guide tone, voice, and messaging consistency across channels Insights Continuous Improvement • Analyze guest feedback to identify trends, root causes, and opportunities, • Translate insights into clear, actionable recommendations for Operations, Marketing, and Technology teams, • Partner cross-functionally to implement changes that improve both in-store and digital experiences, • Create reporting dashboards and regular insights summaries for leadership Cross-Functional Collaboration • Act as the central liaison between guest experience and internal teams, • Escalate and track critical issues, ensuring accountability and resolution, • Collaborate on product, menu, and operational changes based on guest feedback Systems, Tools Process Optimization • Own and optimize CRM and reputation management tools (e.g., Tattle, SOCI, Olo Engage, Yext, Salesforce, etc.), • Improve workflows, automation, and documentation practices, • Ensure all guest interactions are properly tracked, categorized, and leveraged for insights Operational Brand Alignment • Maintain deep knowledge of NAYA's menu, operations, and evolving systems, • Ensure all guest-facing communication reflects current offerings and brand standards, • Identify gaps between intended and actual guest experience What you Bring • 3+ years of experience in guest experience, customer experience, or hospitality operations (multi-unit or high-growth environment preferred), • Proven ability to move from execution to strategy --- building systems, not just managing tasks, • Exceptional communication skills (written and verbal), with a strong sense of tone and brand voice, • Experience with CRM, guest feedback, and reputation management platforms, • Strong analytical mindset with the ability to turn data into action, • High attention to detail and organizational discipline, • Experience collaborating cross-functionally and influencing without direct authority A mindset that is: • Guest-obsessed: Sees every interaction as an opportunity to build trust and loyalty, • Strategic thinker: Looks beyond individual issues to identify patterns and long-term solutions, • Empathetic communicator: Balances care with clarity in every interaction, • Operator at heart: Understands the realities of restaurant environments and designs practical solutions, • Curious and growth-driven: Continuously looks for ways to improve systems, tools, and outcomes Ownership mentality: Takes full accountability for the guest experience end-to-end

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  • EXPERIENCED CHEF + FOOD STYLIST
    EXPERIENCED CHEF + FOOD STYLIST
    13 days ago
    $38.33–$69.55 hourly
    Full-time
    Manhattan, New York

    NOW HIRING: EXPERIENCED CHEF + FOOD STYLIST 📍 New York City Studio & Digital Production Facility We are seeking an experienced culinary professional with a strong background in food preparation, presentation, and food styling for television and digital media productions. This is a unique opportunity to work in a fast-paced creative environment supporting chefs, producers, and on-camera talent for studio shoots and online productions. Responsibilities • Prepare ingredients and dishes for television and digital productions, • Assist chefs before and during shoots, • Style food for camera-ready presentation, • Maintain organized and efficient kitchen operations, • Coordinate timing and plating for production schedules, • Ensure all dishes meet high visual and culinary standards Qualifications • 5+ years professional chef experience, • Strong plating and food styling abilities, • Experience with television, media, catering, or commercial production preferred, • Ability to thrive under production deadlines, • Strong organizational and communication skills, • Must be reliable, creative, and detail-oriented Position Details • Based in New York City, • Studio and remote/online production support, • Flexible scheduling depending on production calendar, • Competitive compensation based on experience 📩 To Apply: Please send your resume, portfolio, and any relevant food styling or media experience to:

    Immediate start!
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  • Guest Experience Specialist
    Guest Experience Specialist
    4 days ago
    $70000–$75000 yearly
    Full-time
    Manhattan, New York

    At NAYA, we're on an exciting journey - growing fast, sharing authentic, fresh and nutritious Middle Eastern flavors, and building a team that grows right along with us. At NAYA, our mission is to share the Middle Eastern flavors that nourish and inspire us We are looking for an experienced, passionate person to grow with us as we live our mission. If you're ready to lead with heart, inspire others, and be part of something bigger, NAYA is the place to make it happen. You will love working at NAYA We believe great people deserve great rewards. NAYA offers a comprehensive and people-focused benefits package designed to support you at work and beyond, including: • Paid Vacation time, • Pet Insurance - because At NAYA, you'll find more than a job --- you'll find a community that values you, supports your goals, and celebrates your success. The Guest Experience Specialist is responsible for managing and elevating NAYA's guest communication across all feedback channels---including email, surveys, social media, and third-party platforms. This role ensures that every guest interaction is handled with care, consistency, and a solutions-oriented mindset, turning feedback into meaningful action. You will serve as the voice of the guest within the organization---responding to inquiries, recovering guest experiences, documenting insights, and escalating issues when needed. You'll be the person who sees feedback as more than a response task, but as a system for continuous improvement---someone who is empathetic, detail-oriented, and driven to create exceptional guest experiences at scale. How You'll Impact What You'll Do Guest Communication \& Recovery • Address a wide range of topics including general inquiries, food and service feedback, and technical issues., • Recover guest experiences through thoughtful, timely, and solution-oriented responses., • Support and potentially expand into active engagement on social media comments. Feedback Management \& Documentation • Accurately document, categorize, and track all guest inquiries and feedback., • Maintain detailed records to ensure visibility into trends, recurring issues, and resolution outcomes., • Utilize reputation management and CRM tools to manage interactions efficiently and consistently. Escalation \& Issue Resolution • Identify and escalate inquiries to appropriate internal stakeholders, including Operations, Marketing, and Technology teams., • Clearly document technical issues and partner with teams to ensure timely resolution., • Monitor recurring issues and help prevent future occurrences through proactive follow-up. Insights \& Continuous Improvement • Analyze guest feedback to identify patterns, risks, and opportunities for improvement., • Provide recommendations to enhance guest experience across in-store and digital channels., • Conduct proactive guest outreach when needed to support operational initiatives or marketing campaigns. Operational Awareness • Maintain a strong, up-to-date understanding of NAYA's menu, restaurant operations, procedures, and technology platforms., • Stay current on updates and changes to ensure accurate and informed guest communication. What you Bring • High School Diploma or equivalent required., • 1+ years of experience in a customer-facing role, ideally within hospitality or a multi-unit environment., • Exceptional customer service skills, with strong active listening and written/verbal communication abilities., • Experience using tools such as Google Workspace, reputation management platforms (Tattle, SOCI, Olo Engage, Yext), and CRM systems (Salesforce, Kustomer, Gladly, etc.)., • Ability to document and communicate technical issues clearly for escalation and resolution., • Strong organizational skills with a high level of attention to detail. A mindset that is: • Guest-first, prioritizing quality of interaction over speed---ensuring every guest feels heard and supported, not rushed., • Skilled at navigating complex feedback, able to break down multi-layered concerns and respond thoughtfully., • Intuitive in recognizing when a guest is seeking resolution versus simply wanting to be heard---and able to adapt accordingly., • Curious and growth-oriented, with a desire to continuously improve how the role functions, not just execute it., • Highly organized, empathetic, and solutions-driven.

    Easy apply
  • Digital Marketer
    Digital Marketer
    19 days ago
    Part-time
    Gowanus, Brooklyn

    Role: Digital Marketing Partner – Eco Harvest Eco Harvest is looking for ambitious and results-driven digital marketers to help expand our global reach and attract investors to our platform. As a Digital Marketing Partner, your role will be to promote Eco Harvest across digital channels, build awareness, and generate high-quality leads from individuals interested in sustainable investment opportunities. You’ll have the flexibility to use your own strategies—whether through social media, content marketing, paid ads, email campaigns, or personal branding—to drive traffic and conversions. This role is ideal for marketers who understand audience targeting, lead generation, and online growth. You’ll be working independently while contributing to a larger vision: scaling a platform focused on sustainability, innovation, and long-term impact. Key Responsibilities: Promote Eco Harvest to potential investors using digital platforms Create engaging content that builds trust and interest Generate and nurture investor leads Develop and execute marketing strategies that drive measurable results Collaborate and share insights to improve campaign performance What We’re Looking For: Experience in digital marketing (social media, ads, SEO, or content) Strong communication and persuasion skills Self-motivated and goal-oriented mindset Interest in sustainability, innovation, or investment space Why Join Eco Harvest: Flexible, remote opportunity Performance-based growth and earning potential Be part of a mission-driven, global project Opportunity to scale your influence and income

    Immediate start!
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  • Social Media Manager Intern
    Social Media Manager Intern
    22 days ago
    Part-time
    Edgewater

    Are you passionate about social media, storytelling, and building buzz around innovative apps? Join GainsApp, a growing platform at the intersection of coaching, performance, and goal achievement, now expanding into an exciting gamified user experience. We’re seeking a creative, trend-savvy Social Media Manager Intern to help grow our digital presence and engage a community driven by success and accountability. What You’ll Do • Create and manage engaging content across Instagram, TikTok, X, and LinkedIn, • Develop campaigns highlighting our new gamified features and user success stories, • Identify trends and turn them into engaging, brand-aligned content, • Support content calendars, reels, and short-form video strategy, • Engage with followers and help build an active online community, • Track performance metrics and optimize content, • What We’re Looking For, • Strong interest in social media, branding, or digital marketing, • Passion for apps, gamification, and user engagement, • Creative thinker with a strong sense of trends and storytelling, • Comfortable creating or appearing in short-form video content, • Organized, proactive, and reliable, • Bonus: Experience with Canva, CapCut, or analytics tools, • Why Join GainsApp?, • Be part of an emerging app introducing gamification, • Gain hands-on experience building and scaling a brand, • Flexible hybrid work environment (NY/NJ area preferred), • Opportunity to contribute ideas and make a real impact, • Potential pathway to future opportunities, • Details, • Position: Social Media Manager Intern, • Location: Hybrid (Remote + NJ/NY meetups), • Start Date: Immediate, • Compensation: Academic credit and/or volunteer service hours available ; eligible for future PT or FT salaried opportunity How to Apply Submit your resume and any social media samples or portfolio. Show us your creativity and how you think!

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  • Sales and Marketing Intern
    Sales and Marketing Intern
    30 days ago
    Part-time
    Manhattan, New York

    About SA Technologies SA Technologies is a leader in IT Services, AI, Cloud, and Cybersecurity solutions. We are looking for motivated and energetic Sales & Marketing Interns to help drive our B2B growth and enterprise lead generation across the NYC and East Coast markets This is a results-driven internship designed to provide hands-on experience in high-level B2B sales and digital growth strategies. You will be trained to identify high-value opportunities and engage with C-level executives in the tech sector. Key Responsibilities • Lead Generation: Identify and qualify potential B2B leads within the IT, AI, and Cloud sectors., • Market Outreach: Conduct outbound outreach and manage a sales pipeline through CRM-based nurturing., • Networking: Represent SA Technologies at local NYC technology summits and professional networking events to build high-value partnerships., • Digital Presence: Assist in demand generation initiatives to improve brand positioning across the East Coast. What We Are Looking For • Students or recent graduates with a focus on Marketing, Business, or Social Media & Mobile Marketing., • Strong communication and interpersonal skills for professional networking., • Interest in Generative AI tools and their application in modern marketing., • A self-starter who is comfortable with a commission-based compensation structure focused on quality lead acquisition. Benefits • Hands-on Training: Mentorship from experienced marketing professionals with a global track record., • Professional Growth: Opportunity to build a network within the NYC tech and AI ecosystem., • Uncapped Commissions: Performance-based earnings for every qualified lead and partnership generated.

    Immediate start!
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