Trabajos director of investigations en Jersey City, New Jersey - Page 2Crear alertas

A respected nonprofit organization in New York City is seeking a compassionate and organized professional to join their Women's Shelter in Brooklyn as an Assistant Program Director. The APD supports the Vice President in day-to-day operations, ensuring quality care, safety, and staff performance. • Start Date: ASAP, • Schedule: Monday-Friday, • Supervise and support case management and direct service staff, • Oversee program compliance with DHS, OTDA, and DOH standards, • Conduct internal audits, file reviews, and incident investigations, • Develop and implement de-escalation and crisis prevention strategies, • Facilitate professional development and performance reviews for staff, • Organize peer support and ADL (Activities of Daily Living) events for residents, • Liaise with food vendors, contractors, and community partners, • Bachelor's degree required, • 2+ years of experience in social services or shelter management, • Strong leadership and communication skills, • Experience managing staff in fast-paced environments

Senior Director of Labor, as part of the General Counsel’s Office, is responsible for analyzing, managing, and advising on labor and employment matters for the organization and ensuring compliance with the Company’s obligations under various collective bargaining agreements. Responsibilities: • Manage legal affairs related to labor issues including litigation, arbitration, and ensuring compliance with all applicable statutory and regulatory requirements., • Negotiate and draft collective bargaining agreements and memoranda of understanding, provide advice and counsel regarding applicable collective bargaining agreements and engage union representatives to address matters related to the CBAs., • Represent the organization in state and federal court, before administrative tribunals and governmental bodies, and during bargaining sessions with unions., • Draft position statements, policies and procedures, and various corporate related documents., • Supervise/monitor the activities of retained outside counsel., • Provide leadership, guidance, and support to a team of labor specialists who manage employee issues including disciplinary matters, investigations and other labor/employment matters., • Mitigate Company’s risk and liability through compliance with applicable laws and regulations., • 5 days per week on site required. Qualifications: • Law Degree from an accredited law school., • Licensed and registered to practice law in New York State., • Eight or more years of relevant, progressive experience as a practicing attorney required., • Labor and Employment litigation/arbitration experience and negotiation skills required., • Experience in unionized healthcare organizations required., • Labor and employment law knowledge and experience with applicable federal and state laws and regulations required., • Ability to operate independently with minimal supervision and address a variety of legal issues., • Excellent interpersonal and communication skills. Ideal candidate will be a quick study; able to think strategically while also being detail- oriented; work well under pressure and able to juggle multiple priorities; have excellent interpersonal, speaking and writing skills; a strong academic background; excellent analytical and advising skills; and demonstrated judgment and discretion. Looking for someone to take a hands-on role within a small but dynamic legal department. Annual Salary = $180,000 to 220,000.00

Job Description:\n\n POSITION SUMMARY: To direct the facility’s security program in accordance with HPCDC Policies and Procedures and our funding source DHS; supervise security staff; and respond to emergency conditions in the facility. ESSENTIAL JOB FUNCTIONS: The essential functions of the job include but are not limited to the duties listed in the job description. DUTIES AND RESPONSIBILITIES: Plans, directs, and organizes the operation of a twenty-four-hour security program.Recruits, hires, and trains all new security staff.Prepares staff schedules to ensure adequate coverage of each shift.Develops and implements plans for ongoing staff training and skill development.Serves as fire and safety director overseeing all safety related matters including:Evacuation proceduresEnforcement of rules and regulationsCorrecting violationsLiaison with police, fire department, and other enforcement agenciesSchedule, conduct, and document fire drillsReviews and advises on safety related policies and procedures.Ensures preparation and timely delivery of monthly reports, incident reports and all required documentation.Holds regular staff meetings, ensures ongoing accurate communication, and attends scheduled staff and supervisory meetings.May be required to work weekends and night hours. May advice personnel at other HPCDC sites on security related matters Maintain licensing requirements for Security Officers in New York State and F80.Ensure that all behavior and authority is exercised in accordance with New York Penal Law, New York State Criminal Procedure Law, and polices of HPCDC.Abstain from behaviors that expose the Security Guard to civil liability, associated with and not limited to negligence, recklessness, failure to properly supervise, civil rights violations (age, sex, religion, etc.), invasion of privacy and failure to address health and safety concerns. Adhere to the NYS Security Guard and HPCDC Code of Ethics, including but not limited to the need to exercise duties with honesty, respect for confidential information, and abstain from conflicts of interest. Role model appropriate preventive and reactive responses to security and safety issues by consistently applying best practices. Provide quality services and excellent customer service to employees, guests and clients of HPCDC. Use excellent interpersonal and communication skills, with ability to interact effectively with people of various social economic levels, demographics and cultures.Consistently respond to client and employee grievances in a positive way, role-modeling effective problem resolution skills while helping them to resolve concerns in a non-judgmental, non-condescending manner. Prevent and diffuse conflict by employing non-defensive communication skills. Ie.)Avoid making judgments without having all of the facts, ask open ended questions, keep an opened posture and neutral facial expressions when communicating).Represent HPCDC in a professional manner when communicating via phone, walkie talkie, email, and other means, through respectful etiquette, a positive attitude and a positive “tone of voice”. Abstain from the use of profanity or loud language near the public, employees, and clients.Maintain the confidentiality of clients and employees, only disclosing information learned through the course of the job to those who need to know. Ie) Don’t talk openly and in public about clients. Employ effective interpersonal and communication skills (verbal, non-verbal, listening, and writing skills) that optimize safety, diffuse or mitigate conflict, and maintains the integrity of the clients, coworkers and employees. Deter occurrences and circumstances which do or could affect the security and safety of the property and people on the premises.Maintain knowledge of security policies and behavioral conduct expectations for clients, employees and guests of HPCDC.Enforce security policies and behavioral conduct expectations for clients, employees and guests of HPCDC. Educate clients, staff and guests on security protocols and procedures, and rules proactively and as needed.Stay visibly alert and employ effective observation skills throughout the shift in order to detect and respond to suspicious behavior and other safety / security related incidents. Ie) No sleeping, avoid distractions such as personal cell phone usage, etc.Implement and enforce procedures that limit access by unauthorized people to the building and property. Follow protocols for signing clients and guests in and out of the building.Patrol all areas as assigned and as needed, consistently using technology (ie. Lighthouse IO) to document compliance. Ensure that locks and exits are secured and respond to breaches by investigating, intervening and reporting.Escort guests to areas as needed and in accordance with procedures. Optimize visibility of security services to clients, employees and guests by wearing prescribed uniforms. Be accessible to clients and employees, developing positive relationships and responding in a timely manner to their safety and security needs. Facilitate fire drills and provide assistance as needed during evacuation. As needed, employ best practices for crowd control.Identify potential threats, security breaches, and safety issues, and take steps to contain and neutralize them. Identify and remove fire hazards including but not limited to keeping hallways and exits clear of obstruction and educating employees and clients as needed. Respond to, observe and investigate incidents pertaining to safety, security and other non-routine incidents.Know and implement protocols for emergency response to medical situations, outsider threats and intruders, natural disasters, leaks and exposure to hazardous materials, civil disturbances and other non-routine emergency situations. bomb threats or natural disasters, leaks and exposure to hazardous materials, civil disturbances and other non-routine emergency situations. Facilitate evacuations calmly and efficiently to avoid panic and fulfill the function of protecting people (and property) from potential harm.Maintain knowledge of incident reporting guidelines and report incidents as needed.Close off crime scenes and prevent the contamination of evidence. Provide truthful witness testimony as needed during legal proceedings.Promptly notify appropriate emergency service providers as needed.Be prepared with proper equipment (ie. walkie talkies, tablets, etc.) at all times to ensure timely emergency response and contemporaneous note taking.Optimize safe responses by requesting assistance from coworkers as needed.Optimize safe responses by providing assistance to coworkers as needed.Actively take steps to prevent physical altercations that can cause harm to self and others. Ie) run into another room to call law enforcement, request assistance from coworkers, employ effective communication skills, follow access control procedures.Gather information through the use of effective interviewing and observation skills. Security Guards report incidents pertaining to security and other non-routine incidents.Complete thorough, timely, accurate and grammatically correct reports pertaining to incidents by documenting who, what, when, where, why and how. Document statements, remarks, and admissions immediately and contemporaneously in order to prepare for writing a report. Communicate verbally and in writing relevant facts to law enforcement agencies.Report relevant issues pertaining to safety, security and the property to coworkers and supervisors, using various written and spoken means of communication and in a timely manner. Begin each shift by learning about any safety and security incidents that occurred in the prior shift. Begin each shift by reading emails and correspondence pertaining to incident reports, reading logs, and participating in debriefs. Check emails at the beginning of each shift for incident reports and other correspondence, reading the log, and participating in debriefs.Prepare reports and communicate significant issues that the following shift needs to know about by the end of the shift. Implement proactive and reactive safety procedures to prevent injuries of self and others.Maintain ability to safely navigate flights of stairs in 11 stories without relying on an elevator for the purposes of patrolling and responding to security incidents. Wear slip resistant and toe-covered shoes at all times.Provide assistance to coworkers and request assistance as needed to prevent injuries. Ie) While lifting, responding to incidents, etc.Adhere to and enforce infection control procedures for communicable diseases and hazard communication. Ie) Wear appropriate PPE as needed. Participate in all investigations as needed and including into employee misconduct. Additional job functions: Adhere to all policies and procedures, including those prescribed in the Highland Park CDC Employee Handbook.Accurately record time-worked in the timekeeping system and submit payroll records in a timely manner. Submit requested correspondence and policy acknowledgements to your supervisor, human resources, accounting and others as needed. Participates in ongoing staff training, skill development, and mandatory meetings.Assist in the training and mentoring of other officers as needed. Distribute client mail and packages according to procedures. Perform other job duties and special projects assigned by management. COMPETENCIES: To perform the job successfully, an individual demonstrates the following competencies. Customer Service Orientation & Conflict Resolution: Manages difficult or emotional situations with internal and external stakeholders. Responds promptly to client needs; Responds to request for service and assistance. Maintains and communicates in a positive, non-condescending manner to others. Leverages interpersonal skills such as empathy to minimize and mitigate conflict. Helps others resolve complex or sensitive disagreements and conflicts. Manages oneself and emotions to diffuse conflict. Dependability: Can be depended upon to consistently provide a safe environment by reporting to work as scheduled and avoiding excessive absenteeism / tardiness. Adheres to policies in the HPCDC Handbook for deviating from schedules and absences. Responds to management directions, takes responsibility for own actions and keeps commitments. Enforcing Laws, Rules, & Regulations: Minimizes conflicts between clients and other security officers by consistently enforcing rules and behavior expectations. Enforces laws, rules, and regulations, and initiates enforcement actions in a way that the public perceives as fair, objective, and reasonable. Safety Focus: Adheres to all workplace and trade safety laws, regulations, standards, and practices. Proactively takes steps to maximize safety. Communication: Communicate effectively with co-workers, clients and employees, law enforcement, and guests during emergency situations. Effectively express oneself orally, non-verbally and in writing, tailoring the content of speech to the audience and using proper English sentence structure, punctuation, and grammar. Ability to listen, receive, understand, and carry written and verbal orders. Ability to communicate effectively when preparing reports, logs, and the use of radio communications including appropriate channels and basic radio communication codes. Interviewing Others: Asks questions in ways that enhance the clarity, quality, and reliability of information. Plans the interview process in advance, identifying the key information to collect. Puts the interviewee at ease and ensures he or she understands the process and its purpose. Develops trust to obtain honest responses. Asks direct, focused, and logically ordered questions that comply with all legal or policy requirements. Tactfully broaches sensitive subjects. Problem Solving: Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Uses reason when dealing with emotional topics. Adaptability & Flexibility: Adapting to and working with a variety of situations, individuals, and groups. Openness to different and new ways of doing things; willingness to modify one’s preferred way of doing things. Interpersonal Skills and Teamwork - Understands the needs and wants of the organization, customers, co-workers and supervisors in order to provide accurate, complete and timely service and to further the mission, values and goals of the organization. Gets along and interacts positively with co-workers and others; understands and relates to others. Ethics: Treats people with respect: Inspires the trust of others; Works with integrity and ethically; Role models and upholds organizational values. QUALIFICATIONS: To perform this job successfully, and individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and / or ability required. Minimum Required Education & Experience:Associates Degree preferred.Minimum five years of experience in law enforcement or related field; and two years of supervisory experience.NYS Security Guard LicenseFire Safety Director CertificateF02LL124Basic Computer skills; Word, Excel, Outlook.Demonstrated knowledge, experience, or capacity to work with homeless families/individuals and/or disadvantaged populationsCPR/First Aid Certification Preferred Education & Experience:Demonstrated knowledge, experience, or capacity to work with homeless families / individuals and/ or disadvantaged populations. CPR / First Aid CertificationFrench / Spanish speaking. Computer Skills:Basic computer skills needed for composing emails on Microsoft applications, accessing the HR information system and accessing the device, and composing correspondence.

Equal Opportunity Investigator, OEO - 25129. The Equal Opportunity Investigator will conduct investigations of complaints of discrimination and unlawful harassment pursuant to federal, state, and local EEO laws and the NYC Public Schools (NYCPS) Non-Discrimination policy. Executive Director of the O

Job DescriptionDescription: JOB DESCRIPTION Guardian Service Industries Inc. is looking for a qualified employee to start working as Live In - Superintendent at one of our location in Jersey City, NJ 07306. POSITION SUMMARY: This position assumes total responsibility for the “physical plant.” Closely monitors, identifies and communicates problems in every phase of general maintenance of the building(s), including areas of carpentry, electrical work, HVAC, plumbing, mechanic, painting, flooring, patching, general hardware, other minor building repairs and cleanliness. Makes recommendations, performs repairs, replacement maintenance and implements preventive maintenance as established by Company procedures and guidelines. The successful candidate must have an understanding of how these systems function and be capable of performing corrective measures. The individual shall ensure that all these activities are executed in a controlled and proven way that ensures limited or uninterrupted integrity of the MEP systems that support the complex. This includes resetting alarms, operating transfer switches, starting back-up systems, etc. He or she will also be responsible for the supervision of all the buildings operations and manage all service contract providers that support the facilities infrastructure systems. *Salary: $32/hr *Mon - Fri *8:00am - 4:30pm (subject to change) POSITION RESPONSIBILITIES: • Inspects all common rooms (i.e. Residents Lounge, Fitness center, Playroom) for additional attention by porters., • Inspect lobbies and various hallways for additional attention by porters., • Inspects grounds/property around buildings for additional attention by porters., • Checks Desk Logs in Connect and assigns work order to potters and handymen., • Monitor completion of Work Orders by Handymen as to job performance., • Insert pricing for parts and/or labor on completed work orders and submits to management Office for close-out and billing., • Meets with management at the start and end of each day to discuss the day to day operations., • Submits weekly payroll to management using Employee Time Management module., • Assist in preparation for and attendance at Board Workshops as requested., • Assist in preparation for and attendance at Open Board Meetings as requested., • Approve building staff vacations as per allowance for each., • First review of all Unit Alteration Agreements followed by review with Property Manager., • Schedule water/sprinkler system shutdowns as requested by Unit Owners) or contractor their contractors) and coordinate advance notice to affected residents., • Personally attend to leak investigations with maintenance staff., • Assist with preparation and conducting of building social events., • Meet with Residents renting the Residential Lounge and arrange for preparation of space as needed within the guidelines for the sue of the space., • Supervises trains and directs maintenance staff through work orders., • Maintains a safe and secure environment throughout the building(s)., • Ensure there is appropriate 24/7/365 coverage and emergency response to infrastructure., • Plans, monitors, and appraises job results; coaches, counsels and disciplines employees., • Monitor staff appearance with respect to uniforms and general appearance., • Schedules and assigns work responsibilities to employees to meet shift requirements., • Assesses repair needs and estimated time needed for repair (including evaluating problems to determine whether or not professional assistance or further instruction is needed in order to complete task/repair)., • Monitors the functions of service contractors and building repair and maintenance contractors., • Inventories and acquisitions maintenance supplies., • Maintains disaster preparedness by identifying potential problems, developing response plans, managing crises., • Completes reports/work orders of repairs (work needed)., • Requests materials, tools, and supplies needed for a job., • Administrates preventive/reactive maintenance schedule., • Records and evaluates preventive maintenance activities and programs., • Analyzing energy consumption and finding ways to reduce usage., • Respond to any mechanical, medical or police emergencies and assist as necessary., • Oversees or participates in construction, installation, and preventative maintenance of equipment., • Assist property manager with major building projects as needed and attend meetings on same., • Performs maintenance replacement and repair in areas of carpentry, electrical work, plumbing, mechanical, painting, flooring, and other minor building repairs as long as a permit is not required to conduct the job., • Ability to properly utilize new equipment and follow safety procedures prior to using this equipment., • All employees must maintain their assigned areas in a neat and safe manner. All safety procedures must be maintained and adhered to. Any safety issues must be brought to the attention of the Property Manager immediately., • Supervise all moves, deliveries and check on the status of all unit owner construction, ensuring that everything proceeds smoothly according to the properties Regulations, reporting any damage to common areas immediately to the Property Manager., • Report to the Property Manager any problems as soon as possible, recording all irregularities on an Incident Report., • Black Seal License,, • Fire Safety Director License,, • Driver’s License,, • Universal EPA certified,, • Low Pressure Boiler Black Seal, *7 Year Experience The requirements and duties described above may be modified or waived by the Company in its sole discretion without notice. Guardian Service Industries is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, religion, color, national origin, sex, age, marital status, sexual orientation, gender identity, pregnancy, citizenship, status as a protected veteran, or status as a qualified individual with disability, or any other characteristic protected by applicable law. Guardian Service Industries is committed to integrity, excellence, and diversity among its employees. Requirements:

The Investigations Unit works with other CFB units to ensure compliance with campaign finance laws and regulations and seeks a Director of Investigations to lead a team of analysts in the investigations of campaigns, independent spenders, and other regulated individuals and entities. Conducting rese

Ankura's Forensics practice provides clients with our expertise in Investigations, Accounting Advisory, Litigation, Arbitration, and Disputes, which includes:. You will work closely with all levels of our professionals Associates through Senior Managing Director and gain first-hand experience in c

The Bureau of Examinations is seeking to appoint one (1) Administrative Investigator (M2) to serve as the Deputy Director of the Investigations Unit. Leadership Support: Assist in managing all functions of the Investigations Unit in the absence of the Senior Director. Support the Director in managin

Account Reviews & Investigations: Conduct comprehensive reviews and in-depth investigations into accounts for security or integrity concerns. This is a full-time position reporting to the Director of Account Integrity & Security. Our Account Security Enforcement team plays a meaningful role in uphol

Job Description Our mission is to increase the success rate of small businesses. Traditional banking has been a growth limiter rather than a growth enabler for business owners, and we’re changing that. Relay is the all-in-one, collaborative money management platform. We’re building for employer SMBs and their finance function, internal and external, and are focused on delivering a human-centric customer experience. Ultimately, we help SMBs be ‘on the money'. We're looking for a Director of Fraud Strategy to take our risk operations to the next level. We've built a strong foundation with a smart, passionate team, solid infrastructure, and effective strategies that have kept our fraud losses in check. Now, we're ready for the next phase. In this role, you'll bring experience, leadership, and vision to help us mature our risk function. You'll drive automation and intelligence into our systems, develop and mentor a growing team, and partner cross-functionally to deliver secure, and scalable products for our customers. You'll have a meaningful impact on Relay's growth by helping us effectively minimize fraud while keeping customer experience high. Joining Relay means an opportunity to make a huge impact in building solutions with the potential to reach 29 million small businesses across North America. With over 100k customers, and strong growth, we're well past the startup stage. At the same time, there's still so much to build. If you're excited by the idea of shaping the future of fintech and building systems that make a real impact, we want to hear from you! For this role, you must be located in one of our hub cities - New York City, Boston, or San Francisco What You’ll Be Doing: * Own and evolve Relay’s fraud and risk strategy to support our next stage of growth * Scale the capabilities of our existing risk infrastructure by unlocking new sources of internal and external intelligence * Identify and address patterns in fraud activity to improve the accuracy and efficiency of decision-making * Drive a consistent march toward automation, including transaction reviews and customer interactions * Apply emerging technologies like AI to fraud detection, mitigation, and operations * Prioritize and influence cross-functional roadmaps to ensure risk-related needs are met across Product, Engineering, and Data * Partner with customer-facing and compliance teams on escalations, investigations, and high-impact incidents * Act as a key stakeholder in product rollouts to ensure risk and fraud implications are addressed early * Cultivate strong relationships and partner closely with Sales & Growth teams to understand their objectives and concerns, and proactively identify how risk strategies can support their goals without creating unnecessary friction * Build, mentor, and develop the next generation of risk leaders—empowering them with autonomy and growing their thought leadership * Represent risk as an organizational leader, influencing strategy and shaping team structure as we scale Who You Are: * You have significant experience in fraud, risk strategy, or related roles, ideally within fintech or banking * You’ve successfully led and scaled a risk team - you know how to develop high-potential talent into future leaders, and leaders into future senior leaders * You’re a strategic thinker who’s also comfortable rolling up your sleeves * You’re a builder with a proven track record of implementing automated systems, tools, and processes to manage risk * You have strong data instincts, and a deep understanding of how data can be analyzed and leveraged to make smarter risk decisions proactively, or in real-time * You’re deeply collaborative and can drive initiatives across teams and functions * You’re excited by the challenge of solving complex risk problems with limited resources and high urgency * You know how to advocate for your team’s priorities and influence stakeholders across the company * You’re passionate about small business and want to help underserved entrepreneurs thrive Bonus Points: * You have experience applying AI/ML to fraud detection and prevention * You’ve implemented new fraud detection technology or rules engines from scratch * You’ve worked in a fintech company during a period of high growth or early scaling * You have experience working with SMB risk (e.g., invoice scams, BEC, synthetic identities) Our Commitment To You: * Competitive salary and meaningful equity: Relay employees are Relay owners, complete with equity and a competitive salary. * Comprehensive health benefits: enjoy full health benefits from day one. We offer flexible Health or Wellness Spending Accounts and medical, dental, and vision coverage for you and your dependents. * Flexible vacation and time off: every team member starts with 15 vacation days and 5 flex days to use as needed, plus an extra week of office closure during the end-of-year holidays so you can take time off to recharge and come back better for our customers. * Parental leave with top-up: we offer 12 weeks off with a 100% salary top-up for all full-time employees, regardless of location, and accessible for all parents: birthing, non-birthing, and adoptive. * Hybrid work environment: we value meaningful collaboration and connection at our Toronto office twice a week, with lunch, snacks, and beverages on us. * Dog-friendly space: can dogs really make you happy and healthy? We don’t know for sure, but since we don’t want to chance it, our office is 100% floof-friendly. * Personal and professional growth: through ongoing feedback, mentorship, and coaching, work with peers and leaders who are invested in your growth and success. * Top-tier equipment: as a Mac-first company, our Toronto offices have everything you need to produce your best work comfortably, from multiple screens to ergonomic seating. * Social connection: we believe in celebrating our wins with two annual company-wide get-togethers, quarterly team events, happy hours, and special events and networking opportunities with industry leaders. The Interview Process: * Stage 1: A 45-minute video call with a member of the Talent Team * Stage 2: A 45-minute video call with our CEO * Stage 3: A 60-minute whiteboarding session with our Director, Compliance & CTO/Co-Founder * Stage 4: A 45-minute values interview with a member of the Leadership Team * Stage 5: A take-home case study around how you would approach solving a risk problem at Relay, followed by a 60 minute presentation of your solution to our team Why Relay Might Be the Perfect Fit For You * You push relentlessly for reinvention: You’re built to constantly ask, “How can this be better?” Change excites you and you drive it. * You crave autonomy: We trust our team with big challenges and the freedom to solve them. If you’re someone who takes initiative, is comfortable taking risks, and seeks input when needed, you’ll find the freedom here empowering. * You own your work: You take pride in your work, follow through on commitments, and feel a deep sense of responsibility for outcomes, not just tasks. * You treat comfort as a red flag: You seek growth. When things feel too comfortable, you lean into change. You’re excited about stepping into the unknown and navigating new terrain to create something better alongside your team. * You care about impact, not noise: You care deeply about the substance of your work. You measure success by results, not recognition and you let your work speak for itself. * You’re energized by complexity and ambiguity: You enjoy tackling problems that don’t come with a playbook. You’re comfortable building from scratch, iterating as you go, and collaborating to shape the best path forward. * You seek out feedback: We value directness, clarity, and respect. We believe honesty fuels great work and career growth. You see feedback as a tool for learning and improvement, and you know that open, honest dialogue is key to achieving the best results — together. * You’re here for more than a job: At Relay, everything we do is in service of our mission to help small businesses thrive. To drive impact and have purpose here, that mission must matter to you too. Our Promise We’re driving real change for small business owners, powered by truly remarkable people. At Relay, you’ll find the confidence to take chances, trust to take initiative, and the support you need to build a career you love. Here, we make sure every team member feels empowered to make big decisions, encourage to ask tough questions, and challenged to take risks that result in work we’re all proud of. We give you the baton–you run the Relay. What’s Important to Us: Research shows that women-identifying and other marginalized individuals often apply only if they meet 100% of the qualifications. But no one is a perfect match on paper. If this role excites you, we’d love to hear from you and figure out together if it’s a great fit. At Relay, we believe that diversity is key to building high-performing teams, and creating an inclusive work environment is our priority. We are an equal opportunity employer and welcome people of diverse backgrounds, perspectives, and skills. We will work with applicants to provide accommodations at any stage of the hiring process. If you require accommodations during the interview process, please email your Talent Partner, and we will work with you to meet your needs.

Job Description dWELL is an affirming recovery housing on a mission to support young adults on their transition to independence with residences and a community based approach that supports growth and healing. Since 2020, we have supported young adults with our personalized and foundational skills-based approach to help young adults pursue their individual life goals. We are seeking a hands-on, detail driven HR Generalist who will provide daily support to the dWELL Recovery Program Director and assist with all aspects of HR. The role will support all human resources activities including recruiting, performance management, employee termination tasks, employee engagement, and the year-end processes, and all other HR duties as assigned. What You Will Do: * Partner with staff and leadership to build an inclusive, supportive, and high-engagement workplace culture. * Manage the full employee lifecycle by leading recruiting, onboarding, and offboarding processes with a focus on candidate and employee experience. * Ensure HR operations run seamlessly by maintaining compliance, handling sensitive employee matters with discretion, and safeguarding all HR data. * Serve as the first point of contact for employee questions related to policies, benefits, time off, and HR processes. * Support performance management, progressive discipline, and year-end review processes, ensuring documentation and communication are clear and consistent. * Maintain accurate and up-to-date employee records, personnel files, and HRIS data. * Assist with benefits administration and leaves of absence, ensuring employees are supported through every stage. * Collaborate with the HR Director on employee relations, conflict resolution, and investigations as needed. * Contribute to HR initiatives and projects that strengthen systems, improve processes, and enhance organizational effectiveness. What You Need to Qualify: * 3 or more years of related HR experience preferred. * Recruiting experience is required. * Ability to build and develop relationships and collaborate effectively. * Business acumen and proficient Human Resources knowledge. * Strong communication skills (verbal and written) and interpersonal skills (approachable and engaging). * Exceptional intuition, sensitivity, listening and problem-solving skills. * Strong organizational and time management skills. Work effectively with limited supervision. * Detail-oriented * Knowledge of HRIS systems and ADP is preferred * SHRM certification preferred * Ability to be on-site in NYC location 5 days per week What We Offer: * Full benefits including comprehensive medical, dental, vision and a 401K with up to 3% company match, fully vested after 3 years * Flexible PTO - for a team that’s rested, recharged and feeling their best * Hands-on, creative, team-based work environment in the heart of New York City * We are family-owned and operated, offering a close-knit culture that emphasizes teamwork, trust, and a personal connection with every member of our team. * 12 weeks Paid Parental Leave following a full year of service - providing support and flexibility during life’s most important moments. dWELL Recovery is an equal opportunity employer. We consider applicants for all positions on the basis of merit, qualifications and business needs, and without regard to race, color, national origin, religion, sex, gender identity, age, disability, alienage or citizenship status, ancestry, marital status, partnership status, creed, sexual and reproductive health decisions, genetic predisposition or carrier status, sexual orientation, uniformed service or veteran status, familial status, status as a victim of domestic violence or any other status or characteristic protected by applicable federal, state or local laws.

Job Description THE ORGANIZATION The Center for Justice Innovation is a nonprofit organization dedicated to advancing community safety and racial justice. Since 1996, we’ve worked alongside communities, courts, and those most directly affected by the justice system to build stronger, healthier, and more equitable neighborhoods. With a team of over 900 staff and an annual budget of $130 million, the Center carries out its mission through three core strategies: • Operating Programs that pilot new ideas and address local challenges;, • Conducting original research to evaluate what works—and what doesn’t; and THE OPPORTUNITY The Center is seeking a dynamic and compassionate professional to join the People Department as an Employee Relations Specialist. Reporting to the Employee Relations Director, the Employee Relations Specialist will handle employee complaints, disputes, and performance matters, ensuring fair treatment and compliance with organizational policies and employment laws. The role also works in a preventative manner by providing training to managers and supervisors on topics including performance management and communication techniques, and by serving as a resource to managers and supervisors as well as to the People Department team. Responsibilities include but are not limited to: • Conduct comprehensive investigations into allegations of workplace misconduct, including but not limited to harassment, discrimination, retaliation, policy violations, and interpersonal conflict with an emphasis on care and sensitivity;, • Serve as the point of intake for internal complaints or referrals involving employee behavior, leadership concerns, or violations of the organization’s core policies;, • Interview complainants, respondents, and witnesses; gather and analyze relevant documentation and physical/digital evidence;, • Ensure all investigations are conducted promptly, fairly, and in accordance with internal protocols and applicable employment laws;, • Draft clear, well-reasoned investigation summary reports with findings of fact, credibility assessments, and recommendations for resolution;, • Present findings to Employee Relations leadership and, when necessary, partner with Legal, and senior management to determine appropriate next steps;, • Maintain and manage detailed, confidential records related to workplace investigations across SharePoint, Google, and other recordkeeping systems, ensuring compliance with internal requirements and applicable laws;, • Partner with HR Business Partners and site leadership to support accountability conversations and progressive discipline, based on investigation outcomes;, • Partner with HR Business Partners to identify trends in complaints and policy violations and escalate patterns of concern to leadership for proactive risk mitigation;, • Provide excellent customer service to staff by being proactive and responsive to employee inquiries;, • Develop and lead training and other supports to managers on topics such as giving feedback and communication techniques;, • Visit program site locations to connect with our staff to deepen relations with staff;, • Coordinate and consult with the Director of Employee Relations on investigations and other employee relations matters, as appropriate;, • Assist with other projects as needed; and, • Additional tasks as necessary. Qualifications: • Bachelor's degree required;, • A minimum of 5 years as an HR Generalist or related HR experience required, including 3-4 years of experience conducting investigations in response to employee complaints particularly in relation to Equal Employment Opportunity, Anti-Harassment and Discrimination and Violence-Free Workplace policies;, • Direct experience conducting full-scope workplace investigations is required, including detailed documentation, witness interviews, and writing investigation findings. Experience managing caseloads involving harassment, discrimination, or retaliation complaints strongly preferred;, • Excellent interpersonal communications skills, a collaborative approach to problem-solving, exceptional organizational and analytical skills, and the ability to work in a fast-paced environment are required;, • Strong ability to work independently, prioritize work, efficiently complete tasks with multiple simultaneous projects, maintain confidentiality and discretion, and exercise good judgment; and Position Location: Hybrid with approximately two days onsite per week at our midtown Manhattan location with occasional travel within the five boroughs, Newark, New Jersey and Syracuse, New York. Compensation: The compensation range for this position is $75,000 - $90,000 and is commensurate with experience. Benefits: The Center for Justice Innovation offers an excellent benefits package including comprehensive healthcare with a national network, free basic dental coverage, vision insurance, short-term and long-term disability, life insurance, and flexible spending accounts including commuter FSA. We prioritize mental health care for our staff and offer services like Talkspace and Ginger through our healthcare plans. We offer a 403(b) retirement plan with a two-to-one employer contribution up to 5%. The Center for Justice Innovation is an equal opportunity employer committed to fostering an inclusive and diverse workplace. We do not discriminate based on race, color, religion, gender identity, gender expression, pregnancy, national origin, age, military service eligibility, veteran status, sexual orientation, marital status, disability, or any other category protected by law. We strongly encourage and welcome applications from women, people of color, members of the LGBTQ+ community, and individuals with prior contact with the criminal justice system. Our goal is to create a supportive and respectful environment where everyone, regardless of background or identity, feels valued and included. At this time, the Center is unable to sponsor or take over sponsorship of an employment visa. All applicants must be legally authorized to work in the United States at the time of application and throughout the duration of employment. Candidates are expected to provide accurate and truthful information throughout the hiring process. Any misrepresentation, falsification, or omission of material facts may result in disqualification from consideration, withdrawal of an offer, or termination of employment, regardless of when discovered. In compliance with federal law, all hires must verify their identity and eligibility to work in the United States and complete the required employment verification form upon hire. Please refer to the job posting for relevant contact information. If contact details are not provided, we kindly ask that you refrain from inquiries via phone or email, as only shortlisted candidates will be contacted. Powered by JazzHR ZrskyAynLK

Job Description Title: Case Manager Supervisor – Asylum Shelter Location: TBD Salary Range: $60,000 - $65,000 per year FLSA Classification: Full-time (35 hours), Exempt Role Summary: The Asylum Seeker Case Manager Supervisor plays a vital role in supporting the Director of Social Services, primarily focused on the unique needs and challenges faced by asylum seekers. This position involves overseeing day-to-day operations of the Social Services Department, ensuring the provision of comprehensive support and services to asylum seekers under the guidance of the Director of Social Services. Asylum shelters are exempt from DHS housing placement performance measures. Primary Job Responsibilities/Duties: The Asylum Seeker Case Manager Supervisor will be responsible for, but not limited to: • Ensure strict adherence to organizational policies and procedures, with a special emphasis on conflict resolution specific to asylum seekers., • Collaborate with the Director of Social Services in approving employee timesheets and time off requests, recognizing the importance of a flexible schedule for our diverse clientele., • Play an active role in shaping departmental goals, objectives, policies, and procedures, offering recommendations for continuous improvement to meet the evolving needs of asylum seekers., • Lead a team of case managers in the development of service/treatment plans, discharge plans, and follow-up care programs tailored to asylum seekers., • Manage the recruitment, supervision, monitoring, and evaluation of social services staff, ensuring they are well-equipped to address the unique challenges faced by asylum seekers., • Establish and implement schedules and work assignments within the social services department to optimize support to asylum seekers., • Provide crisis intervention and emergency services as necessary, recognizing the vulnerability of the population served., • Ensure case managers provide all necessary and culturally sensitive services, including housing, employment, and therapeutic placements, considering the specific needs of asylum seekers., • Oversee the orientation and training of new employees, emphasizing cultural competency and sensitivity in working with asylum seekers., • Maintain comprehensive supervisory case notes, referrals, and related documentation, recognizing the importance of documenting the unique challenges faced by asylum seekers., • Facilitate ongoing communication with all supervisors regarding social services matters and their impact on asylum seekers., • Coordinate services to ensure the shelter operates safely, comfortably, and in full compliance with DHS and OTDA regulations as they relate to asylum seekers., • Generate regular progress reports, emphasizing the progress and challenges faced by asylum seekers., • Collaborate closely with housing specialists and employment services staff to assess asylum seekers' readiness for housing and/or employment., • Organize and facilitate community outreach and related activities tailored to the specific needs of asylum seekers., • Act as a liaison and representative for community interactions as required, fostering positive relationships that support the well-being of asylum seekers. Physical Requirements: • Prolonged periods of sitting at a desk and working on a computer., • Ability to sit for extended periods and perform repetitive tasks., • Must be able to lift and carry up to 5 pounds., • Must be able to travel to multiple NYC sites as needed., • Must be able to access and navigate each department at the organization’s facilities., • Ability to climb stairs. Work Environment / Schedule Requirements: • Office setting with regular exposure to computer screens and moderate noise levels., • May be required to work shifts, including evenings or night tours and/or Saturdays, Sundays and holidays with holiday pay differential., • Transitional Housing Program staff are required to continue their shift until relieved by another staff member or authorized to leave by a supervisor. Qualifications: • Bachelor’s degree in social work, psychology, sociology, or related field with a minimum of 1 year of direct social service supervisory experience, recognizing the importance of cultural competence., • Associate degree in human services or related field with a minimum of 2 years of direct social service supervisory experience, with an emphasis on serving diverse populations., • High School Diploma/General Equivalent Diploma with a minimum of 4 years of direct social service supervisory experience, demonstrating expertise in managing complex cases., • Flexibility to work some evenings and occasional weekends as necessary to meet the needs of asylum seekers., • Exceptional demonstrated writing proficiency, particularly in documenting the unique challenges faced by asylum seekers., • Preferred experience in assessment, direct practice, counseling, supervision, community outreach, group leadership, and program development, with a focus on cultural sensitivity., • Proficient in MS Word, Excel, and database management, using these tools to track and report on the progress of asylum seekers., • Familiarity with community resources tailored to the specific needs of asylum seekers., • Knowledgeable in DHS/OTDA social service documentation policies and procedures, ensuring accurate and culturally sensitive documentation., • Demonstrates critical thinking, analytical and problem-solving skills, along with resourcefulness in addressing the challenges faced by asylum seekers., • Familiarity with community health services, social service support agencies, and networks that cater to asylum seekers., • Ability to remain composed in crisis situations, recognizing the added stressors experienced by asylum seekers., • Proven supervisory experience with a team-oriented approach, emphasizing cultural competence and sensitivity., • Demonstrated ability to collaborate effectively with diverse groups, including staff and volunteers from various cultural backgrounds., • Proven aptitude for managing multiple tasks efficiently under pressure, particularly in addressing the urgent needs of asylum seekers., • Strong organizational skills, keen attention to detail, and efficient time management, ensuring that asylum seekers receive timely and appropriate support., • Exhibits maturity, integrity, and sound judgment, particularly when making decisions that impact the well-being of asylum seekers., • Bilingual (Spanish, French, Creole, or other languages) preferred., • Must be able to read, speak, write, and understand English for administrative purposes., • Must pass drug screening to be appointed., • This position may be subject to a series of investigations before and after appointment. Equal Employment Opportunity: NAICA is an equal opportunity employer committed to maintaining a diverse workforce and inclusive work environment. As such, discrimination in any aspect of hiring or employment based upon age, race, creed, color, national origin, sexual orientation, gender identity or expression, religion, military or veteran status, sex, disability (including pregnancy, childbirth, and related medical conditions), or other applicable legally protected characteristics is strictly prohibited. Applicants of all backgrounds and experiences are encouraged to apply. NAICA will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable federal, state, and local laws, rules, and regulations. NAICA also offers reasonable accommodations as required by applicable federal, state, and/or local laws. Applicants seeking an accommodation for any part of the application or interview process should contact Human Resources by sending an email to with the Subject “Reasonable Accommodation Request.” NAICA Offers a competitive benefits package that includes: • Comprehensive Health, Dental and Vision Benefits for full-time employees, • 403(b) Retirement Savings Plans, • Loan Forgiveness Programs for eligible employees, • Paid Holidays and Vacation, • Paid Time-off, • Vol Life Insurance and AD&D, • Term Life and AD&D insurance, • Long Term Disability, • Employee Assistance Program support (EAP), • Commuter Benefits Program, • Aflac: Short-Term Disability, CA, Accident and Hospital, • Employee Discount Program False Statements Misrepresentation of your experience, skills, or education, or submission of false/fraudulent information or documentation during the application process may result in the rejection of your application or termination of your employment. At-Will Employment Disclaimer: While we sincerely hope to form a long and mutually beneficial relationship, please note that NAICA is an at-will employer. Under these terms, employment is subject to termination at any time, without notice and with or without cause, at the discretion of the organization.

Job DescriptionSalary: 60,000k- 70,000k SUMMARY This position supports all Authority operating departments, the Director of Human Resources, Director of Labor/Employee Relations. Supports operating units by implementing human resource programs; solving performance problems. As needed, position assists in all department activities, including collaborating with unions and assisting with union agreements. The Human Resources Generalist is responsible for driving the implementation, administration, training, tracking and communication of all human resources policies and programs including performance management, talent management, employee relations and HR-related compliance. This position will work closely with all levels and various functions of the organization. ESSENTIAL DUTIES AND RESPONSIBILITIES The below statements are intended to describe the general nature and scope of work being performed by this position. This is not a complete listing of all responsibilities, duties and/or skills required. Other duties may be assigned. Implements human resources programs by providing human resources services, including talent acquisition, staffing, employment processing, compensation, health and welfare benefits, training and development, records management, safety and health, succession planning, employee relations and retention, AA/EEO compliance, and labor relations; completing personnel transactions. Develops human resources solutions by collecting and analyzing information; recommending courses of action. Improves manager and employee performance by identifying and clarifying problems; evaluating potential solutions; implementing selected solution; coaching and counseling managers and employees. Completes special projects by clarifying project objective; setting timetables and schedules; conducting research; developing and organizing information; fulfilling transactions. Manages client expectations by communicating project status and issues; resolving concerns; analyzing time and cost issues; preparing reports. Prepares reports by collecting, analyzing, and summarizing data and trends. Protects organization's value by keeping information confidential. Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations. Participate in employee relations activity the HR Generalist will assist in management of investigations of employee relations cases, Code of Conduct violations, and make recommendations for resolutions and ensure appropriate documentation occurs. Practice and guide managers in consideration of employment law and regulations. Ensures investigations are conducted in a professional manner, compliant with all relevant local, state and federal laws, and that all parties involved are treated with dignity and respect. Assist with organization design and development activity, the HR Generalist will participate in organization structure activity and movement. In addition, this position will support the performance, productivity and effectiveness of the organization for programs such as performance management, succession planning, and organizational design and development. This position will assist with the facilitation of the development of programs and solutions (from a HR perspective) to help support and respond to business needs. Assist HR leader with analyzing data on employee turnover, employee satisfaction surveys, exit interviews and other metrics in order to enhance and improve HR programs and services. Provide management and employee counseling. The HR Generalist will participate and assist with coaching and counseling of employees and management. This may include, but is not limited to, performance discussions, career guidance, and other HR related areas. The HR Generalist will be responsible for handling highly confidential case assignments and projects related to employee relation issues including investigations, facilitating disciplinary meetings, and providing consultative advice. This includes building relationships with management and employees, conducting and documenting investigative interviews and case conversations. The HR Generalist will participate with the implementation of HR related policies and procedures. This position will be responsible for ensuring effective communication of these policies to the organization. The position will also be responsible for updating and ensuring all policies and procedures comply with current employment laws and practices. Lead employees through effective hiring, orientating, training, mentoring and coaching. Provide ongoing recognition, feedback and development, holding staff accountable for success. Identify and mentor future organizational leaders. Ensure appropriate resources are provided to staff. Develop a staffing plan that meets both consumer expectations and financial constraints. Create an environment where employee feedback facilitates positive change. Assists Director of Human Resources and Director of Labor/Employee Relations in all administrative tasks of the Human Resources department, supporting all Authority operating departments. Assists in processing personnel transactions including separations, promotions, leaves, transfers, reclassifications, and recruitment. Assists in processing applications and scheduling interviews for job applicants; assists in processing new hire documentation, and arranges for appropriate employee orientation. Assists in ensuring that employee records and HRIS are updated as necessary. Processes and maintains documentation relating to labor/employment relations and recruitment; assists, as needed, with all department documentation and correspondence. Creates job descriptions and assists with the internal and external postings for open positions. Assists in the administration of all performance management activities and disciplinary actions. Assists in scheduling, preparing for and administering employee grievance and disciplinary hearings; gathers data as needed; prepares reports and documentation on disciplinary actions. Assists in maintaining the calendars of the Director of Human Resources, Director of Labor/Employee Relations. Assists in the investigation of employee grievances and coordinates processes of responding to complaints; assists in gathering information and preparing for trials/hearings as necessary. Interviews Authority employees to gather information regarding general factors that affect worker morale, motivation, and efficiency. Establishes and maintains records and files pertaining to employee/labor relations and recruitment. Collaborates with unions and assists with union agreements. Supports all department activities, works as team member and serves as back-up for other department staff as needed. Performs other related duties as assigned. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Job Competencies Knowledge of key policies, procedures, functions, and staff in the HR Department Knowledge of the larger NHA organizational structure, key functions, staff, and their impact on the HR Department Working knowledge of labor and employment practices, including recruitment, the employee grievance process and factors effecting employee morale Working knowledge of union agreements Knowledge of applying records management processes and procedures Experience preparing reports, summaries, and presentations incorporating findings and conclusions Experience obtaining and ensuring the appropriate use of equipment, facilities, and materials needed to accomplish administrative tasks Education and/or Experience • Bachelors Degree or equivalent from two-year college or technical school; and a minimum of 2 years' experience as an administrative assistant, or equivalent combination of education and experience., • Bilingual Preferred Benefits • Fulltime employees are offered Health, Vision, Dental, Life, LTD, STD, and Rx Plan, benefits after 60 days of employment, • Company Holidays-, • Sick Time, Paid Time Off, and Vacation Time: Prorated Accrual Pension (PERS) • Employee Assistance Program Metlife • Aflac, • Tuition Reimbursement

Job Description HR Specialist Company Overview: At NetCost Market we strive to meet the highest standards. Fresh produce, value for money, and a uniquely positive shopping experience are the foundations on which we operate, bringing the complete shopping experience to the community. Job Duties and Responsibilities: HR Specialist manages multiple HR tasks, including recruiting and employee administration. Reporting directly to the HR Director, this 360-degree role requires a strong work ethic, exceptional communication skills, and a thorough understanding of labor laws and HR best practices. • Handle all administrative tasks related to onboarding and offboarding, new hire orientation, including entering all data into an HRIS (ADP)., • Maintain accurate and up-to-date employee data in the corporate benefits portal, ensure compliance with benefits policies, track employee eligibility for 401(k), medical, and other benefits, process benefit changes, and securely manage relevant employee documentation., • Providing accurate and up-to-date information on key employment details, such as new hires, terminations, promotions, transfers, and salary changes., • Prepare formal acknowledgment letters for employee promotions and transfers., • Ensure the accurate tracking and management of PTO and sick day accruals., • Handle all FMLA, PFL, Short-term disability, and worker's compensation forms with precision. Keep track of employees on leave and coordinate with management to ensure smooth operations., • Manage and process unemployment insurance claims from start to finish, including gathering necessary documentation, responding to claims, and working with state agencies., • Conduct HR audits to ensure data accuracy in personnel files, payroll records, and benefit enrollments., • Complete monthly/weekly reports., • Consult and collaborate with store managers in HR-related cases., • Provide support to managers with evaluation and discipline issues and ensure deadlines are met., • Assist the HR Director with investigations and resolve internal and external issues professionally., • 2 years of professional experience., • Knowledge of labor laws and regulations., • Proficiency in Microsoft Office with advanced knowledge with Excel a plus (pivot-tables and dashboards for reporting, etc.) PowerPoint, Outlook, Teams, Zoom, Etc., • Proven experience as an HR Assistant or similar role, • Strong knowledge of HRIS systems (ADP preferred)., • Bilingual English /Russian., • Professional verbal and written communication., • Strong interest in HR and a desire to learn HR practices., • Excellent organizational and leadership skills., • Excellent strategic thinking skills., • Good problem-solving skills.

Job Description Essential Job Functions Assists in Providing Clinical Services: • Based on a written treatment plan received from the Interdisciplinary Treatment Team (ITT), identifies those aspects, which can be integrated into residence activities., • Provides clinical oversight of implementation of all phases of residents' treatment plans. Assigns staff to implement services., • Observes the delivery of services to assess reaction/progress and to evaluate the quality of the service. Discusses results with staff and makes any modification deemed necessary (if appropriate) or presents recommendations to the ITT., • Discusses with other managers any incidents or circumstances which could be taken into consideration in planning and carrying out activities., • Informs staff to the types of clinical services and recreational activities available., • Reviews crisis intervention of residents with staff, reviews nonverbal and verbal crisis intervention techniques to be used with each individual resident, and staff-actions during a crisis., • Informs staff of community resources and ensures that staff are accompanying residents on regularly scheduled or emergency visits to medical treatment facilities, social agencies, government offices, or other locations associated with treatment or assistance for residents., • Establishes and maintains work schedules in accordance with agency policy. Responsible for managing the completion of time clock edits within the deadline established by the Human Resources Department., • Maintains and posts work schedules and adjusts assignments based on availability of staff, the abilities of specific staff members, and the particular requirements of the resident(s)., • Instructs mangers and/or staff on the specific tasks to be performed and provides written guidelines if necessary., • Periodically meets with staff individually and/or as a group to discuss observations, deficiencies, new techniques, administrative matters, and circumstances that might have a bearing on the effective and efficient functioning of the staff., • Evaluates staff competencies and deficiencies; meets with subordinates on an individual basis to discuss their job performance’s strengths and weaknesses, suggestions for improvement, and follow-up as appropriate., • Supervises staff in appropriate reactions to emergency or crisis situations., • May attend centralized training programs designed to “train-the-trainer.”, • Responds to work related questions, problems, and complaints from staff., • Ensures that shift has attended required in-service training and schedules employees to attend both in-service training and training provided by vendors. Conducts training on clinical subjects, charting, fire safety plan, fire drills, emergency plans and procedures, building security, volunteers and interns, and site-specific exposure control plan., • Monitors employee morale and the climate of the work environment to stop or eliminate sexual harassment or any form of employee harassment or employee discrimination. Responsible for taking complaints of sexual harassment and informing the Director of Residential Services and the Human Resources Department., • Provides oversight in the area of administrative recordkeeping, maintenance of office equipment, reception of visitors, phone reception, and stocking office supplies., • Manages of the orientation of new personnel and the sponsorship program., • Ensures that all Federal and State health and safety standards are met, deficiencies are handled according to agency policy., • Ensures that the performance of various housekeeping duties to provide a clean, neat, and safe environment are met., • Initiates requests to repair/replace worn furnishings, floor coverings, etc.; alerts the Director of Residential Services of any major structural problems., • Conducts and records health and safety drills., • Maintains accountability and serviceability of all ICL property assigned to the program to include vehicles. Reports lost stolen, missing, or damaged property to the Residence Manager. If directed, conducts initial investigations of property that is lost, stolen, missing, or damaged., • Recommends the purchase of supplies and equipment; properly secures all property and equipment. Conducts regular inspections of vehicles and property to ensure cleanliness, accountability, and serviceability., • Conducts regular inspections of resident rooms to ensure property accountability and serviceability. Establishes key control procedures., • Recommends disciplinary action for staff whose negligence resulted in ICL property becoming lost, stolen, missing, or damaged. Assists in Providing Quality Assurance Oversight: • Ensures internal program compliance with federal, state, city, and agency regulatory requirements. Monitors the quality of the services provided to residents., • Develops a residence mission statement that supports the division and agency mission statements., • Maybe directed to coordinate with the Quality Management Department and the Administration Division for staff assistance in the preparation for an audit., • Reviews plans of corrective action, incident reports, and program evaluation reports and recommends action that needed for improvement., • Educates staff in the benefits of resident and family involvement, levels of resident and family involvement, types of resident and family involvement, nature of resident and family involvement, and issues of working with the resident and family., • Develops a resident strategy for working with residents and families and develops activities that foster residence-resident and family cooperation and coordination., • Promotes Mental Retardation programs in local communities., • Educates staff and residents on the importance of a constructive relationship with local elected officials, community boards, and community citizens., • Cooperates with other organizations in development of understanding and interest participating in long-range plans for mental retardation program development. General: Willingness and ability to use ICL supplied communication tools (e.g. computers, beepers, telephone, fax, etc.) regularly in the course of conducting business. Compliance with attendance rules and the ability to work on a regular schedule and has on-call responsibilities. Additional Tasks: • May be responsible for facility maintenance and reports needed repairs to the Director of Facility Maintenance., • Knowledge of the policies and procedures of OPWDD, as well as state and federal regulations as they apply to the care and treatment of the developmentally disabled., • Knowledge of active treatment programs as they related to the developmentally disabled., • Knowledge of sound supervisory practices; ability to lead a multi-disciplinary staff of professionals and paraprofessionals and make decisions quickly in a variety of situations., • Knowledge of the characteristics of the mentally retarded and developmentally disabled; knowledge of active treatment and individual program plans., • Ability to manage multiple projects, delegate tasks, and check on the completion of assigned tasks., • Ability to manage resources, which includes money, material, time, and people., • Serves as a role model to staff and residents., • Ability to effectively communicate both verbally and in writing. Qualifications and Experience • High School Diploma or GED plus 3 years of experience providing direct services to people with IDD, that includes supervisory experience. Bachelors or Associates in Human Services may be substituted for up to 2 years of general experience. AMAP, SCIP-R, CPR/First Aid required. Clean, valid NYS Driver’s License. #ICLOTHER

Job Description Essential Job Functions Assists in Providing Clinical Services: • Based on a written treatment plan received from the Interdisciplinary Treatment Team (ITT), identifies those aspects, which can be integrated into residence activities., • Provides clinical oversight of implementation of all phases of residents' treatment plans. Assigns staff to implement services., • Observes the delivery of services to assess reaction/progress and to evaluate the quality of the service. Discusses results with staff and makes any modification deemed necessary (if appropriate) or presents recommendations to the ITT., • Discusses with other managers any incidents or circumstances which could be taken into consideration in planning and carrying out activities., • Informs staff to the types of clinical services and recreational activities available., • Reviews crisis intervention of residents with staff, reviews nonverbal and verbal crisis intervention techniques to be used with each individual resident, and staff-actions during a crisis., • Informs staff of community resources and ensures that staff are accompanying residents on regularly scheduled or emergency visits to medical treatment facilities, social agencies, government offices, or other locations associated with treatment or assistance for residents., • Establishes and maintains work schedules in accordance with agency policy. Responsible for managing the completion of time clock edits within the deadline established by the Human Resources Department., • Maintains and posts work schedules and adjusts assignments based on availability of staff, the abilities of specific staff members, and the particular requirements of the resident(s)., • Instructs mangers and/or staff on the specific tasks to be performed and provides written guidelines if necessary., • Periodically meets with staff individually and/or as a group to discuss observations, deficiencies, new techniques, administrative matters, and circumstances that might have a bearing on the effective and efficient functioning of the staff., • Evaluates staff competencies and deficiencies; meets with subordinates on an individual basis to discuss their job performance’s strengths and weaknesses, suggestions for improvement, and follow-up as appropriate., • Supervises staff in appropriate reactions to emergency or crisis situations., • May attend centralized training programs designed to “train-the-trainer.”, • Responds to work related questions, problems, and complaints from staff., • Ensures that shift has attended required in-service training and schedules employees to attend both in-service training and training provided by vendors. Conducts training on clinical subjects, charting, fire safety plan, fire drills, emergency plans and procedures, building security, volunteers and interns, and site-specific exposure control plan., • Monitors employee morale and the climate of the work environment to stop or eliminate sexual harassment or any form of employee harassment or employee discrimination. Responsible for taking complaints of sexual harassment and informing the Director of Residential Services and the Human Resources Department., • Provides oversight in the area of administrative recordkeeping, maintenance of office equipment, reception of visitors, phone reception, and stocking office supplies., • Manages of the orientation of new personnel and the sponsorship program., • Ensures that all Federal and State health and safety standards are met, deficiencies are handled according to agency policy., • Ensures that the performance of various housekeeping duties to provide a clean, neat, and safe environment are met., • Initiates requests to repair/replace worn furnishings, floor coverings, etc.; alerts the Director of Residential Services of any major structural problems., • Conducts and records health and safety drills., • Maintains accountability and serviceability of all ICL property assigned to the program to include vehicles. Reports lost stolen, missing, or damaged property to the Residence Manager. If directed, conducts initial investigations of property that is lost, stolen, missing, or damaged., • Recommends the purchase of supplies and equipment; properly secures all property and equipment. Conducts regular inspections of vehicles and property to ensure cleanliness, accountability, and serviceability., • Conducts regular inspections of resident rooms to ensure property accountability and serviceability. Establishes key control procedures., • Ensures internal program compliance with federal, state, city, and agency regulatory requirements. Monitors the quality of the services provided to residents., • Develops a residence mission statement that supports the division and agency mission statements., • Maybe directed to coordinate with the Quality Management Department and the Administration Division for staff assistance in the preparation for an audit., • Reviews plans of corrective action, incident reports, and program evaluation reports and recommends action that needed for improvement., • Educates staff in the benefits of resident and family involvement, levels of resident and family involvement, types of resident and family involvement, nature of resident and family involvement, and issues of working with the resident and family., • Develops a resident strategy for working with residents and families and develops activities that foster residence-resident and family cooperation and coordination., • Promotes Mental Retardation programs in local communities., • Educates staff and residents on the importance of a constructive relationship with local elected officials, community boards, and community citizens., • Cooperates with other organizations in development of understanding and interest participating in long-range plans for mental retardation program development., • May be responsible for facility maintenance and reports needed repairs to the Director of Facility Maintenance., • Knowledge of the policies and procedures of OPWDD, as well as state and federal regulations as they apply to the care and treatment of the developmentally disabled., • Knowledge of active treatment programs as they related to the developmentally disabled., • Knowledge of sound supervisory practices; ability to lead a multi-disciplinary staff of professionals and paraprofessionals and make decisions quickly in a variety of situations., • Knowledge of the characteristics of the mentally retarded and developmentally disabled; knowledge of active treatment and individual program plans., • Ability to manage multiple projects, delegate tasks, and check on the completion of assigned tasks., • Ability to manage resources, which includes money, material, time, and people., • Serves as a role model to staff and residents., • High School Diploma or GED plus 3 years of experience providing direct services to people with IDD, that includes supervisory experience. Bachelors or Associates in Human Services may be substituted for up to 2 years of general experience. AMAP, SCIP-R, CPR/First Aid required. Clean, valid NYS Driver’s License.

Job Description Title of Position:Security Shift SupervisorFLSA Status:Non-Exempt Department:Security Reports to:Security Manager Pay: 26.27 Positions reporting to this position:Residential Aides, Security Guards Purpose of the Position The Security Shift Supervisor is responsible for ensuring that the shelter is appropriately staffed so that all residents, staff, and visitors are safe and secure during the assigned shift. The Security Shift Supervisor is also responsible for ensuring that the residents observe house rules and are following safety and security procedures. Responsibilities: • Assist in the initial intake process in partnership with the Residential Aides., • Assist clients with becoming familiar with the shelter and assist in the identification of clients who have immediate needs for services., • Conduct patrols of interior/exterior and perimeter of building and reports observations to Security Manager., • Coordinate and conduct fire drills and emergency evacuations. Conduct roll call and roll call training as scheduled., • Gather information requested for confidential investigations involving Residential Aides and Security Guards., • Supervise, coach, and train Residential Aides and Security Guards., • Complete performance evaluations for Residential Aides and Security Guards., • Manage crisis situations and inform the appropriate staff of actions taken and provide follow up., • Routinely investigate all Win incidents, prepare incident reports, and provide appropriate information to the Security Manager and the Program Director., • Continuously observe all residents and develop the ability to recognize signs of substance abuse, child abuse, criminal activity, and immediately advise the appropriate staff., • Acquire understanding of building features and potential problems., • Review the daily log book, school attendance, visitor, and resident sign-in logs., • Patrol the shelter and maintain standing posts as needed., • Conduct vertical patrols and report findings to the Security Manager., • Visit multiple units and report any and all incidents to the Security Manager and the Program Director., • Attend program and agency staff meetings, house meetings, case conferences, and training sessions., • Perform computerized client intakes and other reports on the DHS data base., • Perform other related duties as assigned. Essential Functions: • Must be able to visually observe CCTV camera., • Must be able to ascend/descend stairs in an 8-story building., • Must be able to stand and sit for long periods of time., • Must be able to lift and use a fire extinguisher. Qualifications: • Commitment to Win’s mission, vision, and values., • High school diploma or GED required; some post high school education or training a plus., • Two to three (2-3) years of experience in social services or a residential setting., • One to two (1-2) years of supervisory experience., • Valid NYS Security Guard License., • Valid NYS Fire Safety License / F80 or F58., • Maintain an updated certification in First Aid/CPR., • Must be able to make clear decisions and handle situations fairly., • Must be able to interact effectively with the Win staff and client population., • Must be able to work well under pressure and during stressful situations., • Must be familiar with CCTV systems., • Must be able to work effectively in a team environment., • Must be willing and able to remain at post beyond regularly scheduled hours for appropriate relief, if necessary., • Must be able to work nights, weekends and holidays as scheduled., • Must be able to communicate effectively in English (verbally and in writing)., • Bilingual - English/Spanish a plus. Core Competencies: • Leading Others: Conduct informative, effective meetings with staff and communicate critical information clearly. Leads by example, doesn’t stay behind the desk, stays visible to staff and clients., • Facilitating Change: Inspire and motivate others to achieve outstanding client outcomes. Assist in overcoming resistance to change., • Managing Performance: Participate actively in team meetings and communicate client needs. Monitor performance against predetermined standards set by Win and funders. Shares constructive feedback, quickly adjusts to new demands. Holds self and staff accountable for performance at high standards. Use positive reinforcement to convey confidence in employees., • Applying and Developing Expertise: Understand and uphold all policies and procedures described in Win Employee Handbook. Use MI and TIC practices consistently and effectively. Take client issues to the appropriate people within the organization to obtain the most accurate information to meet the clients’ needs. Win is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, physical or mental disability, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

Job Description Job title: Security Guard Reports to: Director of Security Services FLSA Status: Non-Exempt (Hourly) / Full Time Date Issued: May 2020 POSITION SUMMARY: The role of the Security Guard is to provide HPCDC with professional protective services of clients, employees, guests and property. Security Guards execute proactive and reactive measures to optimize safety and minimize property loss. Their primary functions are to detect, observe, deter and report security incidents, illegal activities, and infractions of various HPCDC policies. Security Guards are able to meet and maintain any applicable state/city licensing requirements for Security Officers in New York state and Fire Guard for Shelters (F02) requirements. ESSENTIAL JOB FUNCTIONS: Through the employee’s own efforts, the employee accomplishes the following essential functions: • Maintain licensing requirements for Security Officers in New York State and Fire Guard for Shelters FO2., • Ensure that all behavior and authority is exercised in accordance with New York Penal Law, New York State Criminal Procedure Law, and polices of HPCDC., • Abstain from behaviors that expose the Security Guard to civil liability, associated with and not limited to negligence, recklessness, failure to properly supervise, civil rights violations (age, sex, religion, etc.), invasion of privacy and failure to address health and safety concerns., • Adhere to the NYS Security Guard and HPCDC Code of Ethics, including but not limited to the need to exercise duties with honesty, respect for confidential information, and abstain from conflicts of interest., • Role model appropriate preventive and reactive responses to security and safety issues by consistently applying best practices., • Provide quality services and excellent customer service to employees, guests and clients of HPCDC., • Use excellent interpersonal and communication skills, with ability to interact effectively with people of various social economic levels, demographics and cultures., • Consistently respond to client and employee grievances in a positive way, role-modeling effective problem resolution skills while helping them to resolve concerns in a non-judgmental, non-condescending manner., • Prevent and diffuse conflict by employing non-defensive communication skills. Ie.)Avoid making judgments without having all of the facts, ask open ended questions, keep an opened posture and neutral facial expressions when communicating)., • Represent HPCDC in a professional manner when communicating via phone, walkie talkie, email, and other means, through respectful etiquette, a positive attitude and a positive “tone of voice”., • Abstain from the use of profanity or loud language near the public, employees, and clients., • Maintain the confidentiality of clients and employees, only disclosing information learned through the course of the job to those who need to know. Ie) Don’t talk openly and in public about clients., • Employ effective interpersonal and communication skills (verbal, non-verbal, listening, and writing skills) that optimize safety, diffuse or mitigate conflict, and maintains the integrity of the clients, coworkers and employees., • Deter occurrences and circumstances which do or could affect the security and safety of the property and people on the premises., • Maintain knowledge of security policies and behavioral conduct expectations for clients, employees and guests of HPCDC., • Enforce security policies and behavioral conduct expectations for clients, employees and guests of HPCDC., • Educate clients, staff and guests on security protocols and procedures, and rules proactively and as needed., • Stay visibly alert and employ effective observation skills throughout the shift in order to detect and respond to suspicious behavior and other safety / security related incidents. Ie) No sleeping, avoid distractions such as personal cell phone usage, etc., • Implement and enforce procedures that limit access by unauthorized people to the building and property., • Follow protocols for signing clients and guests in and out of the building., • Patrol all areas as assigned and as needed, consistently using technology (ie. Lighthouse IO) to document compliance., • Ensure that locks and exits are secured and respond to breaches by investigating, intervening and reporting., • Escort guests to areas as needed and in accordance with procedures., • Optimize visibility of security services to clients, employees and guests by wearing prescribed uniforms., • Be accessible to clients and employees, developing positive relationships and responding in a timely manner to their safety and security needs., • Facilitate fire drills and provide assistance as needed during evacuation., • As needed, employ best practices for crowd control., • Identify potential threats, security breaches, and safety issues, and take steps to contain and neutralize them., • Identify and remove fire hazards including but not limited to keeping hallways and exits clear of obstruction and educating employees and clients as needed., • Respond to, observe and investigate incidents pertaining to safety, security and other non-routine incidents., • Know and implement protocols for emergency response to medical situations, outsider threats and intruders, natural disasters, leaks and exposure to hazardous materials, civil disturbances and other non-routine emergency situations. bomb threats or natural disasters, leaks and exposure to hazardous materials, civil disturbances and other non-routine emergency situations., • Facilitate evacuations calmly and efficiently to avoid panic and fulfill the function of protecting people (and property) from potential harm., • Maintain knowledge of incident reporting guidelines and report incidents as needed., • Close off crime scenes and prevent the contamination of evidence., • Provide truthful witness testimony as needed during legal proceedings., • Promptly notify appropriate emergency service providers as needed., • Be prepared with proper equipment (ie. walkie talkies, tablets, etc.) at all times to ensure timely emergency response and contemporaneous note taking., • Optimize safe responses by requesting assistance from coworkers as needed., • Optimize safe responses by providing assistance to coworkers as needed., • Actively take steps to prevent physical altercations that can cause harm to self and others. Ie) run into another room to call law enforcement, request assistance from coworkers, employ effective communication skills, follow access control procedures., • Gather information through the use of effective interviewing and observation skills., • Security Guards report incidents pertaining to security and other non-routine incidents., • Complete thorough, timely, accurate and grammatically correct reports pertaining to incidents by documenting who, what, when, where, why and how., • Document statements, remarks, and admissions immediately and contemporaneously in order to prepare for writing a report., • Communicate verbally and in writing relevant facts to law enforcement agencies., • Report relevant issues pertaining to safety, security and the property to coworkers and supervisors, using various written and spoken means of communication and in a timely manner., • Begin each shift by learning about any safety and security incidents that occurred in the prior shift., • Begin each shift by reading emails and correspondence pertaining to incident reports, reading logs, and participating in debriefs. Check emails at the beginning of each shift for incident reports and other correspondence, reading the log, and participating in debriefs., • Prepare reports and communicate significant issues that the following shift needs to know about by the end of the shift., • Implement proactive and reactive safety procedures to prevent injuries of self and others., • Maintain ability to safely navigate flights of stairs in 11 stories without relying on an elevator for the purposes of patrolling and responding to security incidents., • Wear slip resistant and toe-covered shoes at all times., • Provide assistance to coworkers and request assistance as needed to prevent injuries. Ie) While lifting, responding to incidents, etc., • Adhere to and enforce infection control procedures for communicable diseases and hazard communication. Ie) Wear appropriate PPE as needed., • Participate in all investigations as needed and including into employee misconduct., • Additional job functions:, • Adhere to all policies and procedures, including those prescribed in the Highland Park CDC Employee Handbook., • Accurately record time-worked in the timekeeping system and submit payroll records in a timely manner., • Submit requested correspondence and policy acknowledgements to your supervisor, human resources, accounting and others as needed., • Participates in ongoing staff training, skill development, and mandatory meetings., • Assist in the training and mentoring of other officers as needed., • Distribute client mail and packages according to procedures., • Perform other job duties and special projects assigned by management.

Job Description:\n\n Job title: Security Guard Reports to: Director of Security Services FLSA Status: Non-Exempt (Hourly) / Full Time/Part Time Date Issued: May 2020 POSITION SUMMARY: The role of the Security Guard is to provide HPCDC with professional protective services of clients, employees, guests and property. Security Guards execute proactive and reactive measures to optimize safety and minimize property loss. Their primary functions are to detect, observe, deter and report security incidents, illegal activities, and infractions of various HPCDC policies. Security Guards are able to meet and maintain any applicable state/city licensing requirements for Security Officers in New York state and Fire Guard for Shelters (F02) requirements. ESSENTIAL JOB FUNCTIONS: Through the employee’s own efforts, the employee accomplishes the following essential functions: Maintain licensing requirements for Security Officers in New York State and Fire Guard for Shelters FO2.Ensure that all behavior and authority is exercised in accordance with New York Penal Law, New York State Criminal Procedure Law, and polices of HPCDC.Abstain from behaviors that expose the Security Guard to civil liability, associated with and not limited to negligence, recklessness, failure to properly supervise, civil rights violations (age, sex, religion, etc.), invasion of privacy and failure to address health and safety concerns. Adhere to the NYS Security Guard and HPCDC Code of Ethics, including but not limited to the need to exercise duties with honesty, respect for confidential information, and abstain from conflicts of interest. Role model appropriate preventive and reactive responses to security and safety issues by consistently applying best practices. Provide quality services and excellent customer service to employees, guests and clients of HPCDC. Use excellent interpersonal and communication skills, with ability to interact effectively with people of various social economic levels, demographics and cultures.Consistently respond to client and employee grievances in a positive way, role-modeling effective problem resolution skills while helping them to resolve concerns in a non-judgmental, non-condescending manner. Prevent and diffuse conflict by employing non-defensive communication skills. Ie.)Avoid making judgments without having all of the facts, ask open ended questions, keep an opened posture and neutral facial expressions when communicating). Represent HPCDC in a professional manner when communicating via phone, walkie talkie, email, and other means, through respectful etiquette, a positive attitude and a positive “tone of voice”. Abstain from the use of profanity or loud language near the public, employees, and clients.Maintain the confidentiality of clients and employees, only disclosing information learned through the course of the job to those who need to know. Ie) Don’t talk openly and in public about clients. Employ effective interpersonal and communication skills (verbal, non-verbal, listening, and writing skills) that optimize safety, diffuse or mitigate conflict, and maintains the integrity of the clients, coworkers and employees. Deter occurrences and circumstances which do or could affect the security and safety of the property and people on the premises.Maintain knowledge of security policies and behavioral conduct expectations for clients, employees and guests of HPCDC.Enforce security policies and behavioral conduct expectations for clients, employees and guests of HPCDC. Educate clients, staff and guests on security protocols and procedures, and rules proactively and as needed.Stay visibly alert and employ effective observation skills throughout the shift in order to detect and respond to suspicious behavior and other safety / security related incidents. Ie) No sleeping, avoid distractions such as personal cell phone usage, etc.Implement and enforce procedures that limit access by unauthorized people to the building and property. Follow protocols for signing clients and guests in and out of the building.Patrol all areas as assigned and as needed, consistently using technology (ie. Lighthouse IO) to document compliance. Ensure that locks and exits are secured and respond to breaches by investigating, intervening and reporting.Escort guests to areas as needed and in accordance with procedures. Optimize visibility of security services to clients, employees and guests by wearing prescribed uniforms. Be accessible to clients and employees, developing positive relationships and responding in a timely manner to their safety and security needs. Facilitate fire drills and provide assistance as needed during evacuation. As needed, employ best practices for crowd control.Identify potential threats, security breaches, and safety issues, and take steps to contain and neutralize them. Identify and remove fire hazards including but not limited to keeping hallways and exits clear of obstruction and educating employees and clients as needed. Respond to, observe and investigate incidents pertaining to safety, security and other non-routine incidents.Know and implement protocols for emergency response to medical situations, outsider threats and intruders, natural disasters, leaks and exposure to hazardous materials, civil disturbances and other non-routine emergency situations. bomb threats or natural disasters, leaks and exposure to hazardous materials, civil disturbances and other non-routine emergency situations. Facilitate evacuations calmly and efficiently to avoid panic and fulfill the function of protecting people (and property) from potential harm.Maintain knowledge of incident reporting guidelines and report incidents as needed.Close off crime scenes and prevent the contamination of evidence. Provide truthful witness testimony as needed during legal proceedings.Promptly notify appropriate emergency service providers as needed.Be prepared with proper equipment (ie. walkie talkies, tablets, etc.) at all times to ensure timely emergency response and contemporaneous note taking.Optimize safe responses by requesting assistance from coworkers as needed.Optimize safe responses by providing assistance to coworkers as needed.Actively take steps to prevent physical altercations that can cause harm to self and others. Ie) run into another room to call law enforcement, request assistance from coworkers, employ effective communication skills, follow access control procedures.Gather information through the use of effective interviewing and observation skills. Security Guards report incidents pertaining to security and other non-routine incidents.Complete thorough, timely, accurate and grammatically correct reports pertaining to incidents by documenting who, what, when, where, why and how. Document statements, remarks, and admissions immediately and contemporaneously in order to prepare for writing a report. Communicate verbally and in writing relevant facts to law enforcement agencies.Report relevant issues pertaining to safety, security and the property to coworkers and supervisors, using various written and spoken means of communication and in a timely manner. Begin each shift by learning about any safety and security incidents that occurred in the prior shift. Begin each shift by reading emails and correspondence pertaining to incident reports, reading logs, and participating in debriefs. Check emails at the beginning of each shift for incident reports and other correspondence, reading the log, and participating in debriefs.Prepare reports and communicate significant issues that the following shift needs to know about by the end of the shift. Implement proactive and reactive safety procedures to prevent injuries of self and others.Maintain ability to safely navigate flights of stairs in 11 stories without relying on an elevator for the purposes of patrolling and responding to security incidents. Wear slip resistant and toe-covered shoes at all times. Provide assistance to coworkers and request assistance as needed to prevent injuries. Ie) While lifting, responding to incidents, etc.Adhere to and enforce infection control procedures for communicable diseases and hazard communication. Ie) Wear appropriate PPE as needed. Participate in all investigations as needed and including into employee misconduct. Additional job functions: Adhere to all policies and procedures, including those prescribed in the Highland Park CDC Employee Handbook.Accurately record time-worked in the timekeeping system and submit payroll records in a timely manner. Submit requested correspondence and policy acknowledgements to your supervisor, human resources, accounting and others as needed. Participates in ongoing staff training, skill development, and mandatory meetings.Assist in the training and mentoring of other officers as needed. Distribute client mail and packages according to procedures. Perform other job duties and special projects assigned by management. COMPETENCIES: To perform the job successfully, an individual demonstrates the following competencies. Customer Service Orientation & Conflict Resolution: Manages difficult or emotional situations with internal and external stakeholders. Responds promptly to client needs; Responds to request for service and assistance. Maintains and communicates in a positive, non-condescending manner to others. Leverages interpersonal skills such as empathy to minimize and mitigate conflict. Helps others resolve complex or sensitive disagreements and conflicts. Manages oneself and emotions to diffuse conflict. Dependability: Can be depended upon to consistently provide a safe environment by reporting to work as scheduled and avoiding excessive absenteeism / tardiness. Adheres to policies in the HPCDC Handbook for deviating from schedules and absences. Responds to management directions, takes responsibility for own actions and keeps commitments. Enforcing Laws, Rules, & Regulations: Minimizes conflicts between clients and other security officers by consistently enforcing rules and behavior expectations. Enforces laws, rules, and regulations, and initiates enforcement actions in a way that the public perceives as fair, objective, and reasonable. Safety Focus: Adheres to all workplace and trade safety laws, regulations, standards, and practices. Proactively takes steps to maximize safety. Communication: Communicate effectively with co-workers, clients and employees, law enforcement, and guests during emergency situations. Effectively express oneself orally, non-verbally and in writing, tailoring the content of speech to the audience and using proper English sentence structure, punctuation, and grammar. Ability to listen, receive, understand, and carry written and verbal orders. Ability to communicate effectively when preparing reports, logs, and the use of radio communications including appropriate channels and basic radio communication codes. Interviewing Others: Asks questions in ways that enhance the clarity, quality, and reliability of information. Plans the interview process in advance, identifying the key information to collect. Puts the interviewee at ease and ensures he or she understands the process and its purpose. Develops trust to obtain honest responses. Asks direct, focused, and logically ordered questions that comply with all legal or policy requirements. Tactfully broaches sensitive subjects. Problem Solving: Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Uses reason when dealing with emotional topics. Adaptability & Flexibility: Adapting to and working with a variety of situations, individuals, and groups. Openness to different and new ways of doing things; willingness to modify one’s preferred way of doing things. Interpersonal Skills and Teamwork - Understands the needs and wants of the organization, customers, co-workers and supervisors in order to provide accurate, complete and timely service and to further the mission, values and goals of the organization. Gets along and interacts positively with co-workers and others; understands and relates to others. Ethics: Treats people with respect: Inspires the trust of others; Works with integrity and ethically; Role models and upholds organizational values. QUALIFICATIONS: To perform this job successfully, and individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and / or ability required. Minimum Required Education & Experience:HS Diploma or GED required.NYS Security Guard LicenseFire Guard for Shelters (f02). Preferred Education & Experience:Demonstrated knowledge, experience, or capacity to work with homeless families / individuals and/ or disadvantaged populations. CPR / First Aid CertificationFrench / Spanish speaking. Computer Skills:Basic computer skills needed for composing emails on Microsoft applications, accessing the HR information system and accessing the device, and composing correspondence. GENERAL PHYSICAL REQUIRMENTS AND WORKING CONDITIONS:GENERAL WORKING HOURS: Shifts vary and may change to include overnight shifts, days, evenings and weekends.WORKING FROM HOME: All essential functions of this job cannot be completed working from home.TRAVEL: May be required to travel about 5% of the time to purchase items or to attend a training. PHYSICAL REQUIREMENTS: The physical activity for the Security Guard is: Climbing & Ambulating Stairs: Ascending or descending stairs and ramps using feet and legs and/or hands and arms. Must be able to walk up and down stairs (about 10 flights) in order to patrol stairways, respond to security incidents, and assist in the evacuation of clients during an emergency. Body agility is emphasized. The amount of climbing required exceeds that required for ordinary locomotion. Stooping: Bending body downward and forward by bending spine at the waist. This factor is important if it occurs to a considerable degree and requires full use of the lower extremities and back muscles. Kneeling: Bending legs at knee to come to a rest on knee or knees. Crouching: Bending the body downward and forward by bending leg and spine. Reaching. Extending hand(s) and arm(s) in any direction. Walking. Moving about on foot to accomplish tasks, and has an ability to navigate from one location to another. Standing: Remaining upright on the feet, particularly for sustained periods of time. Lifting. Must raise objects from a lower to a higher position or move objects horizontally from position to-to-position. Fingering: Picking, pinching, typing or otherwise working, primarily with fingers rather than with whole hand or arm as in handling. Ability to use computer tablet to write reports, notes and document compliance with patrol stops. Grasping: Applying pressure to an object with the fingers and palm. Talking: Expressin

Job Description:\n\n Job title: Security Guard Reports to: Operations Coordinator/Director of Security Services FLSA Status: Non-Exempt (Hourly) / Full Time/Part Time Date Issued: May 2020 POSITION SUMMARY: The role of the Security Guard is to provide HPCDC with professional protective services of clients, employees, guests and property. Security Guards execute proactive and reactive measures to optimize safety and minimize property loss. Their primary functions are to detect, observe, deter and report security incidents, illegal activities, and infractions of various HPCDC policies. Security Guards are able to meet and maintain any applicable state/city licensing requirements for Security Officers in New York state and Fire Guard for Shelters (F02) requirements. ESSENTIAL JOB FUNCTIONS: Through the employee’s own efforts, the employee accomplishes the following essential functions: Maintain licensing requirements for Security Officers in New York State and Fire Guard for Shelters FO2.Ensure that all behavior and authority is exercised in accordance with New York Penal Law, New York State Criminal Procedure Law, and polices of HPCDC.Abstain from behaviors that expose the Security Guard to civil liability, associated with and not limited to negligence, recklessness, failure to properly supervise, civil rights violations (age, sex, religion, etc.), invasion of privacy and failure to address health and safety concerns. Adhere to the NYS Security Guard and HPCDC Code of Ethics, including but not limited to the need to exercise duties with honesty, respect for confidential information, and abstain from conflicts of interest. Role model appropriate preventive and reactive responses to security and safety issues by consistently applying best practices. Provide quality services and excellent customer service to employees, guests and clients of HPCDC. Use excellent interpersonal and communication skills, with ability to interact effectively with people of various social economic levels, demographics and cultures.Consistently respond to client and employee grievances in a positive way, role-modeling effective problem resolution skills while helping them to resolve concerns in a non-judgmental, non-condescending manner. Prevent and diffuse conflict by employing non-defensive communication skills. Ie.)Avoid making judgments without having all of the facts, ask open ended questions, keep an opened posture and neutral facial expressions when communicating). Represent HPCDC in a professional manner when communicating via phone, walkie talkie, email, and other means, through respectful etiquette, a positive attitude and a positive “tone of voice”. Abstain from the use of profanity or loud language near the public, employees, and clients.Maintain the confidentiality of clients and employees, only disclosing information learned through the course of the job to those who need to know. Ie) Don’t talk openly and in public about clients. Employ effective interpersonal and communication skills (verbal, non-verbal, listening, and writing skills) that optimize safety, diffuse or mitigate conflict, and maintains the integrity of the clients, coworkers and employees. Deter occurrences and circumstances which do or could affect the security and safety of the property and people on the premises.Maintain knowledge of security policies and behavioral conduct expectations for clients, employees and guests of HPCDC.Enforce security policies and behavioral conduct expectations for clients, employees and guests of HPCDC. Educate clients, staff and guests on security protocols and procedures, and rules proactively and as needed.Stay visibly alert and employ effective observation skills throughout the shift in order to detect and respond to suspicious behavior and other safety / security related incidents. Ie) No sleeping, avoid distractions such as personal cell phone usage, etc.Implement and enforce procedures that limit access by unauthorized people to the building and property. Follow protocols for signing clients and guests in and out of the building.Patrol all areas as assigned and as needed, consistently using technology (ie. Lighthouse IO) to document compliance. Ensure that locks and exits are secured and respond to breaches by investigating, intervening and reporting.Escort guests to areas as needed and in accordance with procedures. Optimize visibility of security services to clients, employees and guests by wearing prescribed uniforms. Be accessible to clients and employees, developing positive relationships and responding in a timely manner to their safety and security needs. Facilitate fire drills and provide assistance as needed during evacuation. As needed, employ best practices for crowd control.Identify potential threats, security breaches, and safety issues, and take steps to contain and neutralize them. Identify and remove fire hazards including but not limited to keeping hallways and exits clear of obstruction and educating employees and clients as needed. Respond to, observe and investigate incidents pertaining to safety, security and other non-routine incidents.Know and implement protocols for emergency response to medical situations, outsider threats and intruders, natural disasters, leaks and exposure to hazardous materials, civil disturbances and other non-routine emergency situations. bomb threats or natural disasters, leaks and exposure to hazardous materials, civil disturbances and other non-routine emergency situations. Facilitate evacuations calmly and efficiently to avoid panic and fulfill the function of protecting people (and property) from potential harm.Maintain knowledge of incident reporting guidelines and report incidents as needed.Close off crime scenes and prevent the contamination of evidence. Provide truthful witness testimony as needed during legal proceedings.Promptly notify appropriate emergency service providers as needed.Be prepared with proper equipment (ie. walkie talkies, tablets, etc.) at all times to ensure timely emergency response and contemporaneous note taking.Optimize safe responses by requesting assistance from coworkers as needed.Optimize safe responses by providing assistance to coworkers as needed.Actively take steps to prevent physical altercations that can cause harm to self and others. Ie) run into another room to call law enforcement, request assistance from coworkers, employ effective communication skills, follow access control procedures.Gather information through the use of effective interviewing and observation skills. Security Guards report incidents pertaining to security and other non-routine incidents.Complete thorough, timely, accurate and grammatically correct reports pertaining to incidents by documenting who, what, when, where, why and how. Document statements, remarks, and admissions immediately and contemporaneously in order to prepare for writing a report. Communicate verbally and in writing relevant facts to law enforcement agencies.Report relevant issues pertaining to safety, security and the property to coworkers and supervisors, using various written and spoken means of communication and in a timely manner. Begin each shift by learning about any safety and security incidents that occurred in the prior shift. Begin each shift by reading emails and correspondence pertaining to incident reports, reading logs, and participating in debriefs. Check emails at the beginning of each shift for incident reports and other correspondence, reading the log, and participating in debriefs.Prepare reports and communicate significant issues that the following shift needs to know about by the end of the shift. Implement proactive and reactive safety procedures to prevent injuries of self and others.Maintain ability to safely navigate flights of stairs in 11 stories without relying on an elevator for the purposes of patrolling and responding to security incidents. Wear slip resistant and toe-covered shoes at all times. Provide assistance to coworkers and request assistance as needed to prevent injuries. Ie) While lifting, responding to incidents, etc.Adhere to and enforce infection control procedures for communicable diseases and hazard communication. Ie) Wear appropriate PPE as needed. Participate in all investigations as needed and including into employee misconduct. Additional job functions: Adhere to all policies and procedures, including those prescribed in the Highland Park CDC Employee Handbook.Accurately record time-worked in the timekeeping system and submit payroll records in a timely manner. Submit requested correspondence and policy acknowledgements to your supervisor, human resources, accounting and others as needed. Participates in ongoing staff training, skill development, and mandatory meetings.Assist in the training and mentoring of other officers as needed. Distribute client mail and packages according to procedures. Perform other job duties and special projects assigned by management. COMPETENCIES: To perform the job successfully, an individual demonstrates the following competencies. Customer Service Orientation & Conflict Resolution: Manages difficult or emotional situations with internal and external stakeholders. Responds promptly to client needs; Responds to request for service and assistance. Maintains and communicates in a positive, non-condescending manner to others. Leverages interpersonal skills such as empathy to minimize and mitigate conflict. Helps others resolve complex or sensitive disagreements and conflicts. Manages oneself and emotions to diffuse conflict. Dependability: Can be depended upon to consistently provide a safe environment by reporting to work as scheduled and avoiding excessive absenteeism / tardiness. Adheres to policies in the HPCDC Handbook for deviating from schedules and absences. Responds to management directions, takes responsibility for own actions and keeps commitments. Enforcing Laws, Rules, & Regulations: Minimizes conflicts between clients and other security officers by consistently enforcing rules and behavior expectations. Enforces laws, rules, and regulations, and initiates enforcement actions in a way that the public perceives as fair, objective, and reasonable. Safety Focus: Adheres to all workplace and trade safety laws, regulations, standards, and practices. Proactively takes steps to maximize safety. Communication: Communicate effectively with co-workers, clients and employees, law enforcement, and guests during emergency situations. Effectively express oneself orally, non-verbally and in writing, tailoring the content of speech to the audience and using proper English sentence structure, punctuation, and grammar. Ability to listen, receive, understand, and carry written and verbal orders. Ability to communicate effectively when preparing reports, logs, and the use of radio communications including appropriate channels and basic radio communication codes. Interviewing Others: Asks questions in ways that enhance the clarity, quality, and reliability of information. Plans the interview process in advance, identifying the key information to collect. Puts the interviewee at ease and ensures he or she understands the process and its purpose. Develops trust to obtain honest responses. Asks direct, focused, and logically ordered questions that comply with all legal or policy requirements. Tactfully broaches sensitive subjects. Problem Solving: Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Uses reason when dealing with emotional topics. Adaptability & Flexibility: Adapting to and working with a variety of situations, individuals, and groups. Openness to different and new ways of doing things; willingness to modify one’s preferred way of doing things. Interpersonal Skills and Teamwork - Understands the needs and wants of the organization, customers, co-workers and supervisors in order to provide accurate, complete and timely service and to further the mission, values and goals of the organization. Gets along and interacts positively with co-workers and others; understands and relates to others. Ethics: Treats people with respect: Inspires the trust of others; Works with integrity and ethically; Role models and upholds organizational values. QUALIFICATIONS: To perform this job successfully, and individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and / or ability required. Minimum Required Education & Experience:HS Diploma or GED required.NYS Security Guard LicenseFire Guard for Shelters (f02). Preferred Education & Experience:Demonstrated knowledge, experience, or capacity to work with homeless families / individuals and/ or disadvantaged populations. CPR / First Aid CertificationFrench / Spanish speaking. Computer Skills:Basic computer skills needed for composing emails on Microsoft applications, accessing the HR information system and accessing the device, and composing correspondence. GENERAL PHYSICAL REQUIRMENTS AND WORKING CONDITIONS:GENERAL WORKING HOURS: Shifts vary and may change to include overnight shifts, days, evenings and weekends.WORKING FROM HOME: All essential functions of this job cannot be completed working from home.TRAVEL: May be required to travel about 5% of the time to purchase items or to attend a training. PHYSICAL REQUIREMENTS: The physical activity for the Security Guard is: Climbing & Ambulating Stairs: Ascending or descending stairs and ramps using feet and legs and/or hands and arms. Must be able to walk up and down stairs (about 10 flights) in order to patrol stairways, respond to security incidents, and assist in the evacuation of clients during an emergency. Body agility is emphasized. The amount of climbing required exceeds that required for ordinary locomotion. Stooping: Bending body downward and forward by bending spine at the waist. This factor is important if it occurs to a considerable degree and requires full use of the lower extremities and back muscles. Kneeling: Bending legs at knee to come to a rest on knee or knees. Crouching: Bending the body downward and forward by bending leg and spine. Reaching. Extending hand(s) and arm(s) in any direction. Walking. Moving about on foot to accomplish tasks, and has an ability to navigate from one location to another. Standing: Remaining upright on the feet, particularly for sustained periods of time. Lifting. Must raise objects from a lower to a higher position or move objects horizontally from position to-to-position. Fingering: Picking, pinching, typing or otherwise working, primarily with fingers rather than with whole hand or arm as in handling. Ability to use computer tablet to write reports, notes and document compliance with patrol stops. Grasping: Applying pressure to an object with the fingers and pa

Job Description:\n\n Job title: Security Guard Reports to: Operations Coordinator/Director of Security Services FLSA Status: Non-Exempt (Hourly) / Full Time/Part Time Date Issued: May 2020 POSITION SUMMARY: The role of the Security Guard is to provide HPCDC with professional protective services of clients, employees, guests and property. Security Guards execute proactive and reactive measures to optimize safety and minimize property loss. Their primary functions are to detect, observe, deter and report security incidents, illegal activities, and infractions of various HPCDC policies. Security Guards are able to meet and maintain any applicable state/city licensing requirements for Security Officers in New York state and Fire Guard for Shelters (F02) requirements. ESSENTIAL JOB FUNCTIONS: Through the employee’s own efforts, the employee accomplishes the following essential functions: Maintain licensing requirements for Security Officers in New York State and Fire Guard for Shelters FO2.Ensure that all behavior and authority is exercised in accordance with New York Penal Law, New York State Criminal Procedure Law, and polices of HPCDC.Abstain from behaviors that expose the Security Guard to civil liability, associated with and not limited to negligence, recklessness, failure to properly supervise, civil rights violations (age, sex, religion, etc.), invasion of privacy and failure to address health and safety concerns. Adhere to the NYS Security Guard and HPCDC Code of Ethics, including but not limited to the need to exercise duties with honesty, respect for confidential information, and abstain from conflicts of interest. Role model appropriate preventive and reactive responses to security and safety issues by consistently applying best practices. Provide quality services and excellent customer service to employees, guests and clients of HPCDC. Use excellent interpersonal and communication skills, with ability to interact effectively with people of various social economic levels, demographics and cultures.Consistently respond to client and employee grievances in a positive way, role-modeling effective problem resolution skills while helping them to resolve concerns in a non-judgmental, non-condescending manner. Prevent and diffuse conflict by employing non-defensive communication skills. Ie.)Avoid making judgments without having all of the facts, ask open ended questions, keep an opened posture and neutral facial expressions when communicating).Represent HPCDC in a professional manner when communicating via phone, walkie talkie, email, and other means, through respectful etiquette, a positive attitude and a positive “tone of voice”. Abstain from the use of profanity or loud language near the public, employees, and clients.Maintain the confidentiality of clients and employees, only disclosing information learned through the course of the job to those who need to know. Ie) Don’t talk openly and in public about clients. Employ effective interpersonal and communication skills (verbal, non-verbal, listening, and writing skills) that optimize safety, diffuse or mitigate conflict, and maintains the integrity of the clients, coworkers and employees. Deter occurrences and circumstances which do or could affect the security and safety of the property and people on the premises.Maintain knowledge of security policies and behavioral conduct expectations for clients, employees and guests of HPCDC.Enforce security policies and behavioral conduct expectations for clients, employees and guests of HPCDC. Educate clients, staff and guests on security protocols and procedures, and rules proactively and as needed.Stay visibly alert and employ effective observation skills throughout the shift in order to detect and respond to suspicious behavior and other safety / security related incidents. Ie) No sleeping, avoid distractions such as personal cell phone usage, etc.Implement and enforce procedures that limit access by unauthorized people to the building and property. Follow protocols for signing clients and guests in and out of the building.Patrol all areas as assigned and as needed, consistently using technology (ie. Lighthouse IO) to document compliance. Ensure that locks and exits are secured and respond to breaches by investigating, intervening and reporting.Escort guests to areas as needed and in accordance with procedures. Optimize visibility of security services to clients, employees and guests by wearing prescribed uniforms. Be accessible to clients and employees, developing positive relationships and responding in a timely manner to their safety and security needs. Facilitate fire drills and provide assistance as needed during evacuation. As needed, employ best practices for crowd control.Identify potential threats, security breaches, and safety issues, and take steps to contain and neutralize them. Identify and remove fire hazards including but not limited to keeping hallways and exits clear of obstruction and educating employees and clients as needed. Respond to, observe and investigate incidents pertaining to safety, security and other non-routine incidents.Know and implement protocols for emergency response to medical situations, outsider threats and intruders, natural disasters, leaks and exposure to hazardous materials, civil disturbances and other non-routine emergency situations. bomb threats or natural disasters, leaks and exposure to hazardous materials, civil disturbances and other non-routine emergency situations. Facilitate evacuations calmly and efficiently to avoid panic and fulfill the function of protecting people (and property) from potential harm.Maintain knowledge of incident reporting guidelines and report incidents as needed.Close off crime scenes and prevent the contamination of evidence. Provide truthful witness testimony as needed during legal proceedings.Promptly notify appropriate emergency service providers as needed.Be prepared with proper equipment (ie. walkie talkies, tablets, etc.) at all times to ensure timely emergency response and contemporaneous note taking.Optimize safe responses by requesting assistance from coworkers as needed.Optimize safe responses by providing assistance to coworkers as needed.Actively take steps to prevent physical altercations that can cause harm to self and others. Ie) run into another room to call law enforcement, request assistance from coworkers, employ effective communication skills, follow access control procedures.Gather information through the use of effective interviewing and observation skills.Security Guards report incidents pertaining to security and other non-routine incidents.Complete thorough, timely, accurate and grammatically correct reports pertaining to incidents by documenting who, what, when, where, why and how. Document statements, remarks, and admissions immediately and contemporaneously in order to prepare for writing a report. Communicate verbally and in writing relevant facts to law enforcement agencies.Report relevant issues pertaining to safety, security and the property to coworkers and supervisors, using various written and spoken means of communication and in a timely manner. Begin each shift by learning about any safety and security incidents that occurred in the prior shift. Begin each shift by reading emails and correspondence pertaining to incident reports, reading logs, and participating in debriefs. Check emails at the beginning of each shift for incident reports and other correspondence, reading the log, and participating in debriefs.Prepare reports and communicate significant issues that the following shift needs to know about by the end of the shift. Implement proactive and reactive safety procedures to prevent injuries of self and others.Maintain ability to safely navigate flights of stairs in 11 stories without relying on an elevator for the purposes of patrolling and responding to security incidents. Wear slip resistant and toe-covered shoes at all times. Provide assistance to coworkers and request assistance as needed to prevent injuries. Ie) While lifting, responding to incidents, etc.Adhere to and enforce infection control procedures for communicable diseases and hazard communication. Ie) Wear appropriate PPE as needed. Participate in all investigations as needed and including into employee misconduct. Additional job functions: Adhere to all policies and procedures, including those prescribed in the Highland Park CDC Employee Handbook.Accurately record time-worked in the timekeeping system and submit payroll records in a timely manner. Submit requested correspondence and policy acknowledgements to your supervisor, human resources, accounting and others as needed. Participates in ongoing staff training, skill development, and mandatory meetings.Assist in the training and mentoring of other officers as needed. Distribute client mail and packages according to procedures. Perform other job duties and special projects assigned by management. COMPETENCIES: To perform the job successfully, an individual demonstrates the following competencies. Customer Service Orientation & Conflict Resolution: Manages difficult or emotional situations with internal and external stakeholders. Responds promptly to client needs; Responds to request for service and assistance. Maintains and communicates in a positive, non-condescending manner to others. Leverages interpersonal skills such as empathy to minimize and mitigate conflict. Helps others resolve complex or sensitive disagreements and conflicts. Manages oneself and emotions to diffuse conflict. Dependability: Can be depended upon to consistently provide a safe environment by reporting to work as scheduled and avoiding excessive absenteeism / tardiness. Adheres to policies in the HPCDC Handbook for deviating from schedules and absences. Responds to management directions, takes responsibility for own actions and keeps commitments. Enforcing Laws, Rules, & Regulations: Minimizes conflicts between clients and other security officers by consistently enforcing rules and behavior expectations. Enforces laws, rules, and regulations, and initiates enforcement actions in a way that the public perceives as fair, objective, and reasonable. Safety Focus: Adheres to all workplace and trade safety laws, regulations, standards, and practices. Proactively takes steps to maximize safety. Communication: Communicate effectively with co-workers, clients and employees, law enforcement, and guests during emergency situations. Effectively express oneself orally, non-verbally and in writing, tailoring the content of speech to the audience and using proper English sentence structure, punctuation, and grammar. Ability to listen, receive, understand, and carry written and verbal orders. Ability to communicate effectively when preparing reports, logs, and the use of radio communications including appropriate channels and basic radio communication codes. Interviewing Others: Asks questions in ways that enhance the clarity, quality, and reliability of information. Plans the interview process in advance, identifying the key information to collect. Puts the interviewee at ease and ensures he or she understands the process and its purpose. Develops trust to obtain honest responses. Asks direct, focused, and logically ordered questions that comply with all legal or policy requirements. Tactfully broaches sensitive subjects. Problem Solving: Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Uses reason when dealing with emotional topics. Adaptability & Flexibility: Adapting to and working with a variety of situations, individuals, and groups. Openness to different and new ways of doing things; willingness to modify one’s preferred way of doing things. Interpersonal Skills and Teamwork - Understands the needs and wants of the organization, customers, co-workers and supervisors in order to provide accurate, complete and timely service and to further the mission, values and goals of the organization. Gets along and interacts positively with co-workers and others; understands and relates to others. Ethics: Treats people with respect: Inspires the trust of others; Works with integrity and ethically; Role models and upholds organizational values. QUALIFICATIONS: To perform this job successfully, and individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and / or ability required. Minimum Required Education & Experience:HS Diploma or GED required.NYS Security Guard LicenseFire Guard for Shelters (f02).LL124 CertificationPreferred Education & Experience:Demonstrated knowledge, experience, or capacity to work with homeless families / individuals and/ or disadvantaged populations. CPR / First Aid CertificationFrench / Spanish speaking Computer Skills:Basic computer skills needed for composing emails on Microsoft applications, accessing the HR information system and accessing the device, and composing correspondence.

Job Description$70,000 to $73,000 per annum The Security Department of The New Jewish Home is seeking a full time Security Supervisor to join our team! Job Summary: Under the Direction of the Director of Safety and Security, oversees and monitors the day to day security department operations. Assist in monitoring and maintain the Environment of Care facility wide rounds. Reports To: The Director of Safety ad Security Duties and Responsibilities: • Provides leadership and guidance to department personnel., • Supervises a\ll shift operations, • Reviews reports and follow up on necessary investigations, • Orientates and in services all staff on all shifts, • Assist the Director in completing performance evaluations, • Maintain staff schedules, • Maintains department equipment i.e, radios and staff uniforms, • Ability to conduct and effectively document regulatory required Fire Drill Exercises., • Ability to maintain the Resident Wander Guard Elopement Prevention Program., • Ability to satisfactorily interact with the adult and elderly population, • Must have good interpersonal skills, with good verbal and written communication skills., • Requires the ability to function without supervision., • High School Diploma, • College Degree Preferred, • Five years Security experience, • Five years Supervisory experience’, • Must Maintain NYS Security Guard License, • Must be able to reach, bend, walk, push, pull, and lift up to 30lbs throughout the shift., • Ability to use Safety/Security equipment including but not limited to Video Surveillance Systems, Visitor Management Systems, Basic Computer comprehension, and Fire Extinguishers., • Ability to be called upon 24/7 when necessary, via NJH cell phone Specialized Skills and Competencies: • Ability to conduct and effectively document regulatory required Fire Drill Exercises., • Ability to maintain the Resident Wander Guard Elopement Prevention Program., • Ability to satisfactorily interact with the adult and elderly population, • Must have good interpersonal skills, with good verbal and written communication skills., • Requires the ability to function without supervision., • High School Diploma, • College Degree Preferred, • Five years Security experience, • Five years Supervisory experience’, • Must Maintain NYS Security Guard License, • Must be able to reach, bend, walk, push, pull, and lift up to 30lbs throughout the shift., • Ability to use Safety/Security equipment including but not limited to Video Surveillance Systems, Visitor Management Systems, Basic Computer comprehension, and Fire Extinguishers., • Ability to be called upon 24/7 when necessary, via NJH cell phone

Job Description Overview The Security Manager assists the Director of Security in operations daily. Areas of responsibilities include protection of property assets, team members, guests and property, +accident and fire prevention and response. Ensures that all areas of the property are safe and secure. Assists in maintaining logs, certifications and documents required by law and Standard Operating Procedures. In the case of any incident, guest or staff, the Security Manager is responsible that all details are captured, and logs kept. This, in conjunction with the Director of Finance to meet all reporting requirements of both local municipal bodies and satisfy the needs of the hotel’s primary insurer. Strives to continually improve guest and team member satisfaction while maximizing the financial performance of the department. #IndeedNY Responsibilities Assist the Director of Security in operations and functions to include, but not limited to, preserving the safety and security of the guests, team members and the facility, safe work practice promotion, OSHA compliance, safety incentive programs and classes, systems use and management, lost and found, department management, adherence to federal, state and local standards and meeting participation and facilitation • Assist the Director of Security in administering the patrol of the interior of and the perimeter of the hotel and the property to observe and identify potential safety risks, security risks and undesirable conditions, • Direct and lead investigations of accidents, thefts, property loss and unlawful activities, • Direct response to emergency situations including, but not limited to, safety hazards, fires, medical emergencies and threats to life and/or property, • Assist the Director of Security in serving as a liaison with federal, state and local law enforcement, • Assist the Director of Security in overseeing the administration and accuracy of all required reports and documentation, • Respond to guest inquiries and requests in a timely, friendly and efficient manner, • Monitor and develop team member performance to include, but not limited to, providing supervision, scheduling, conducting counseling and evaluations and delivering recognition and reward, • Recruit, interview and train team members, • Maintain regular presence throughout the department., • Possess a strong knowledge of internal controls and emergency response procedures. Hire, schedule, evaluate, coach and counsel security personnel., • Patrol of the interior of and the perimeter of the hotel and the property to observe and identify potential safety risks, security risks and undesirable conditions, • Assist the Director of Security in leading investigations of accidents, thefts, property loss and unlawful activities, • Directs response to emergency situations including, but not limited to, safety hazards, fires, medical emergencies, and threats to life and/or property. Making this the foundation for the life safety and security training conduct each month., • Assist Director of Security in supervising all security personnel, • Assist in overseeing of the administration and accuracy of all required reports and documentation, • Respond to guest inquiries and requests in a timely, friendly, and efficient manner, • Monitor and develops team member performance to include, but not limited to, providing supervision, scheduling, conducting counseling and evaluations and delivering recognition and reward, • Recruit, interviews, and trains team members Review and maintain security accident and incident reports., • In the case of a guest or staff incident. The Security Manager is responsible for capturing and recording all details concerning the incident. This, in conjunction with the Director of Finance to meet all reporting requirements of both local municipal bodies and satisfy the needs of the hotel’s primary insurer., • Displays and promotes positive patron and team member relations., • Responsible for overseeing accidents / near miss investigations property inspections or walkthroughs, job hazard-analysis, and evaluations of work methods for safety compliance., • Evaluate and inspect safety programs., • If the hotel is sited for any building or code violation the Manager will be responsible for assisting the Director in having the issue resolved and attesting on behalf of the Hotel should the case be brought before the courts., • Supervise and monitor security officers during events to ensure safety of the event attendees and function. This job description reflects the position’s essential functions; it does not encompass all the tasks that may be assigned. Qualifications EXPERIENCE, EDUCATION, AND CERTIFICATIONS • 3+ years’ experience in security operations, including 2 years in a leadership role, preferably in the Hospitality industry, • Degree/diploma in a related field to security or law enforcement or an equivalent combination of education and experience that provides knowledge, skills, and ability sufficient to successfully perform the duties of the position., • Experience working in a NYC Union environment or similar setting. Specifically, is both proficient in and working with the current edition of NYC CBA / IWA., • Must obtain and maintain all licenses / certifications per Federal, State, and local requirements, • Must successfully pass background check., • Must successfully pass drug screening., • Must have the New York City’s certification as a Fire Safety Director., • Security license and Fire & Life Safety Director license preferred.

Job DescriptionCompany Description The FAENA Movement is one of culture, art and community. The FAENA Culture is steeped in the warmth and traditions of the south combining authentic and attentive hospitality with the world’s finest amenities. We act as a catalyst in making dreams a reality with the collaboration of ideas. Creating carefully curated spaces paired with excellence in service to delight the most sophisticated guests as they are indulged by the FAENA Culture. Following Buenos Aires and Miami Beach, Faena New York, will find its home at 500 West 18th Street, overlooking the High Line in a building designed by Bjarke Ingels Group. This latest opening will be synonymous with sophistication, glamour, breathtaking artwork, and cultural trendsetting. This opening will mark the resurgence of luxury nightlife experiences in New York with dynamic food and beverage venues and programming that will make Faena the ultimate destination for the sophisticated traveler to New York. Job Description The Security Manager is responsible for overseeing all security operations across the property, ensuring the safety of guests, staff, and assets while maintaining a discreet and guest-forward approach aligned with Faena’s brand. This role develops and implements security procedures, supervises the security team, and coordinates emergency response and risk mitigation strategies. This position has an annual compensation of $85,000 per year. DUTIES AND RESPONSIBILITIES * Manage daily security operations including shift scheduling, patrols, access control, and incident reporting * Lead training and oversight for all security personnel, including emergency response, customer service, and de-escalation protocols * Liaise with local law enforcement, fire department, and emergency services as needed * Develop and implement safety policies, evacuation procedures, and crisis management protocols * Maintain and monitor security systems (CCTV, access control, alarms) and report maintenance needs * Coordinate coverage for VIP guests, high-profile events, and public access areas * Conduct risk assessments and incident investigations, producing detailed reports * Work collaboratively with departments including Rooms, Events, and Engineering to ensure integrated property safety * Maintain compliance with all relevant city, state, and OSHA security regulations Qualifications * 5+ years of progressive experience in security or safety management, preferably in luxury hospitality, nightlife, or event environments * Prior supervisory or managerial experience in a unionized setting preferred * NYS Security Guard License required; Fire Safety Director Certification strongly preferred * CPR/First Aid/AED Certification required * Knowledge of surveillance systems, hotel property layouts, and threat assessment protocols. SKILLS * Calm, composed leadership under pressure * Excellent communication and team coordination skills * Strong decision-making in real-time situations * Discreet and professional demeanor with guests and high-profile clientele * Detail-oriented with clear documentation and reporting ability PHYSICAL DEMANDS AND WORK ENVIRONMENT * Endure various physical movements throughout the work areas * Ability to move safely in uneven terrain or in confined spaces * Remain active, constantly moving, or prolonged periods sitting at a desk and working on a computer throughout work shift * Medium Work: Exerting up to 40 pounds of force occasionally, and/or 20 pounds of force frequently, and/or up to 10 pounds of constantly moving objects, may occasionally lift and/or move up to 25 pounds Additional Information All your information will be kept confidential according to EEO guidelines.

Job Description Smart Start Academy in Jersey City, NJ is looking for one assistant director to join our 24 person strong team. We are located on 502 Palisade Avenue. Our ideal candidate is self-driven, ambitious, and reliable. Responsibilities • Staff-focused and Scheduling employee breaks, • Complete relevant forms and paperwork, • Manage extracurricular activities, • Assist with tours, • Keeping rooms up to date with correct bulletin boards, • Tracking tuition and attendance, • Identifies and prioritizes materials and equipment needed in classrooms and playgrounds, and coordinates with the operations director in completing inventory lists., • Request and order necessary supplies needed to run the center smoothly. Greet the parents daily in the morning drop-off and at the end of the day., • Provides strong support to families in any aspect related to the school., • Manage all incident reports, investigations and notifications to parents and management., • Communicate with families, • Bachelor's Degree Required;, • Bachelor's Degree in Early Childhood Education Preferred, • Experience in a preschool or daycare environment is a must, • Must be a strong, communicative team player, • Leadership and management skills required

Job Description About the Role Support Residential Director by overseeing all program, clinical and therapeutic services for the Runaway and Homeless Youth department which includes crisis shelters and Transitional Independent Living Programs. To ensure all daily living needs and essential treatment services are provided to youth. This involves creating and supporting a physically and emotionally safe environment for residents and staff as well as utilizing a Therapeutic Crisis Intervention in all program components and interactions. The Assistant Director will be assigned multiple sites and will have program supervisors What You’ll Do Essential Functions: I. Staffing / Administration 1. In conjunction with Human Resources, select, interview and hire direct care workers for the unit. Provide specific program-related orientation for new employees and provide ongoing program training as needed. 2. With Program Manager, monitor progress of staff through performance evaluations. Assist staff in developing improvement plans and ensure training compliance. 3. Utilize disciplinary actions in accordance with Agency policy ensuring proper investigations and processes are adhered to. 4. Oversee staff time and attendance to ensure proper staff ratios within budgetary constraints. II. Program Delivery 1. Demonstrate the use of all TCI and other safety measures; modeling and assisting staff with youth. 2. Ensure that the program is being run in accordance with all regulations as outlined by DYCD and in a manner that is consistent with the Organization’s mission and values. 3. Ensure daily needs of youth are being met (food, clothing, allowance, etc.)., 4. Inspect the units regularly for safety, health hazards and cleanliness to ensure that facilities follow state and city regulations. 5. Ensure supervision of activities of daily living., 6. In conjunction program staff, initiate, support and ensure residents are in planned and/or spontaneous recreation, psycho-educational or other therapeutic/clinical activities. 7. Implement the Positive Behavioral Interventions and Support system, assisting staff in recognizing appropriate behaviors and framing corrections in a positive way. 8. Access necessary resources, transportation, money, and equipment as required to implement program components. 9. Responsible for monthly quarterly reports and all Plans of Corrective Action to both OCFS and DYCD on behalf of the program in addition to assuring that all other reports required by the governing bodies are submitted in a timely manner. III. Professional Practice 1. Assume expected role on Personal Developmental team, operationalizing goals from individual treatment plans as appropriate. 2. Maintain collaborative relationships with inter-disciplinary team members, other staff, stake holders, and non-agency personnel. 3. Communicate regularly with others, both orally and in writing. This includes providing any necessary reports to be used for case planning. 4. Become knowledgeable of all program policies and procedures; modeling, training and actively supervising the use of each. 5. Ensure all necessary documentation is completed by established deadlines. This includes direct reporting or assurance that others have provided appropriate written documentation of incidents within the expected timeframes. 6. Show organizational commitment which includes understanding and actively supporting the mission, policies and procedures protecting the integrity of the Agency. Supervisory Responsibility: This person is responsible for the overall direction, planning, coordination, and evaluation of staff in this unit. Duties may involve (but are not limited to): hiring, evaluating, training, assigning and directing work, rewarding, disciplining and addressing staff-related complaints or problems. Work Environment: This position is based on our TIL site, a residential program for Runaway/Homeless Teen. Physical Demands: Must be able to pass Therapeutic Crisis Intervention (TCI), including the physical portion Expected Hours of Work: This position is a supervisory position in a 24/7 program which will require being on-call. Additionally, evening and weekend hours may be required. Required Education and Experience: At least five years of experience in a residential setting with a minimum of two years’ supervisory experience. Valid/Clean NYS Driver’s License Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Equal Employment Opportunity Statement It is the policy of Rising Ground that the Agency wholly complies with equal treatment of all employees and applicants for employment without unlawful discrimination as to an individual’s perceived or actual race, creed, color, national origin, alienate, citizenship status, gender, age, disability, marital status, partnership status, sexual orientation, ethnicity, religion, or veteran status in all employment decisions, including but not limited to recruitment, hiring, compensation, training and apprenticeship, promotion, upgrading, demotion, downgrading, transfer, layoff and termination and all other terms and conditions of employment.

Job Description Company Overview Smart Start Academy is dedicated to bringing the best environment for learning and creativity to each student. Our full day programs have a curriculum that works to meet every learning style in a way that nurtures every aspect of a child-the physical, emotional, intellectual and social. Job Summary The main responsibility of an Assistant Director is to see over the daily operation of the assigned center. Our Assistant Directors are also responsible to help the school director collecting tuition, communicating with parents in various forms, holding the center monthly meeting, and making sure all state documents are completed. Assistant Directors are to focus on the overall brand image and enrollment. Other responsibilities include: making sure all rooms have complete paperwork, updating documents to assist the Director, managing extracurricular activities such as field trips, parent-teacher conferences, picture day, assistance with tours as needed, file forms and accident reports, tracking attendance. Other Responsibilities • Staff-focused and Scheduling employee breaks, • Complete relevant forms and paperwork, • Manage extracurricular activities, • Assist with tours, • Keeping rooms up to date with correct bulletin boards, • Tracking tuition and attendance, • Identifies and prioritizes materials and equipment needed in classrooms and playgrounds, and coordinates with the operations director in completing inventory lists., • Request and order necessary supplies needed to run the center smoothly. Greet the parents daily in the morning drop-off and at the end of the day., • Provides strong support to families in any aspect related to the school., • Manage all incident reports, investigations and notifications to parents and management., • Communicate with families, • Bachelor's Degree Required;, • Bachelor's Degree in Early Childhood Education Preferred, • Experience in a preschool or daycare environment is a must, • Must be a strong, communicative team player, • Leadership and management skills required, • Must be responsible, reliable and flexible to work between the hours of 6:30AM to 7:30PM, • Paid vacation policy, • Paid bonus days, • Flexible Schedules, • 401k, • Competitive compensation package with generous benefits, • Opportunity for growth with the fastest growing preschool in Hudson County Smart Start Academy aims to be an equal opportunity employer and is committed to promoting equal opportunities regardless of religious belief, age, color, race, creed, marital status, gender, sexual orientation, political affiliation, ethnic origin, family status or any disability you may have (subject to the exceptions contained in the Human rights Act 1993). Powered by JazzHR PJI4n2lcT2

Job Description dWELL is a gender-affirming recovery housing that promotes skills-based learning and community support for young adults navigating mental health concerns. Housed in a residence that pairs self-contained apartments with vibrant community spaces all under one roof, dWELL’s mission is to empower our residents with the support and tools they need for launching sustainable, independent lives. We are seeking a hands-on, detail-driven Assistant Director of Operations to support both our Quality Assurance (QA) program and day-to-day operational flow. Using data to strengthen our practice, the ideal candidate will be comfortable navigating technology and possess program analysis capabilities. Position Summary The Assistant Director of Operations is a strategic leader responsible for managing administrative functions, facilities operations, and ad-hoc projects within a fast-paced recovery housing program. This role works closely with the Assistant Directors of the Main House and TLP programs to ensure alignment and consistency across sites and services. Reporting to the Program Director, the Assistant Director collaborates with cross-functional stakeholders to address both immediate issues and long-term operational trends, while continuously refining and implementing standard operating procedures to promote clarity, compliance, and staff accountability. Responsibilities include: * Lead internal audits, data reviews, and quality assurance initiatives to ensure program integrity, documentation accuracy, and service excellence across all operational areas * Partner with leadership to design, refine, and implement systems and workflows that strengthen organizational performance, compliance, and client outcomes * Provide operational oversight across facilities, technology, finance, records and internal processes, using a data-informed lens to proactively identify trends, resolve issues, and drive process improvement * Manage all aspects of facilities operations, including vendor relationships and agreements, maintenance coordination, and site safety (e.g., fire extinguisher/first aid inspections, safety drills) * Oversee and approve monthly expense reporting for all corporate accounts by properly maintaining Google Sheets of budget, reconciling all site expenses in Fyle and providing expense substantiation * Manage all aspects of client charting, including new client admissions and discharges * Manage turnover of beds and room preparation for new resident arrival. * Conduct Quality Assurance Reviews (audits) to confirm the documentation of ongoing residents are accurate and up-to-date * Manage key budgets and expenses by location * Lead overall accounts payable and receivables * Manage supply inventory, ordering and stocking of all BioReference Laboratory supplies * Manage IT partner for daily operations and manage on-site technology troubleshooting with support from IT (Wifi connectivity, printer / scanner, ViewSonic projector etc) * Identify areas of process improvement as it relates to day-to-day business and facility operations * Responsible for maintaining and ensuring compliance with client and company confidentiality standards and ethical expectations * Participate in critical incident investigations and reviews * Train new staff on program policies, procedures, and documentation expectations * Maintains credit card, debit card and petty cash in a secure location for approved team use as well as a secure repository for credit card receipts * Other responsibilities as assigned by Program Director Required Qualifications: * Ideal candidate has at least 3 years of related experience in adolescent or young adult treatment Center, preferably in an administrative, quality assurance or operations role in a residential setting * Bachelor's degree in business, public policy, finance, human resources or other related field, preferred * Highly organized, process-oriented, with the ability to effectively prioritize, multi-task and be a self-starter * Mastery of Google Programs and other computer skills including Fyle and/or other receipt processing and budget management software * Possess superb project management, organization and prioritization skills * Strong interpersonal, customer service and problem solving skills * Ability to think creatively, innovate, demonstrate initiative and follow through * Clear and effective verbal and written communication skills * Pursue everything with energy and drive; ability to guide others for results * Experience with program auditing and analyzing results to produce findings, make recommendations, and follow-up to reach outcomes is a plus * Experience conducting qualitative and/or quantitative research is a plus * Knowledge of statistical techniques for predictive analytics is a plus * Ability to work overtime as needed and may include occasional weekend work * Must be able to lift and transport moderate to heavy items (up to 25 pounds) as part of room setup, resident move-ins, stocking supplies and related responsibilities We are an equal opportunity employer. We consider applicants for all positions on the basis of merit, qualifications and business needs, and without regard to race, color, national origin, religion, sex, gender identity, age, disability, alienage or citizenship status, ancestry, marital status, partnership status, creed, sexual and reproductive health decisions, genetic predisposition or carrier status, sexual orientation, uniformed service or veteran status, familial status, status as a victim of domestic violence or any other status or characteristic protected by applicable federal, state or local laws.

Job Description Title: Shift Supervisor Location: TBD Pay Range: $24.72 per hour (effectively $45,000 per year) FLSA Classification: Full-time (35 hours), Non-exempt Role Summary: The successful candidate will be under the supervision of the Security Director and Site Director. The primary responsibility will be to oversee and instruct the security staff of their assigned facility. The shift supervisor will be required to provide direction and assistance to both Residence Workers and Security Guards, ensuring a safe environment for both employees and clients. Primary Job Responsibilities/Duties: The Shift Supervisor is responsible for, but not limited to: • Monitor the clients, units, and grounds at all times to ensure the security and safety of each resident, • Examine all items entering the facility to ensure client and staff safety, • Provide crisis prevention and intervention as needed, • Record incidents and residents’ grievances appropriate in log book and on incident report, • Maintain ongoing communication with all department supervisors concerning social services issues, • Manage entry logs to ensure all persons entering the facility are recorded and accounted for, • Inspect all cleaning and service chores assigned to program aides to ensure completion, • Participate in the development of site goals and objectives by making recommendations that can aide in site efficiency, • Assist clients with questions and resolving any issue as they may arise, • Monitor video surveillance of all areas of the facility, • Adhere to safety, health, and fire hazard guidelines; policies and procedures, • Report any immediate safety hazards to appropriate supervisory personnel or maintenance personnel, • Work diplomatically to solve issues that may arise, • Provide coverage when necessary, • May be required to work evenings, weekends and holidays as needed, • Perform all other required duties to ensure the facility is running efficiently Physical Requirements: • Ability to stand or walk constantly (for up to an entire shift) on various surface, • Ability to climb stairs occasionally during shift, • Ability to sit for extended periods and perform repetitive tasks., • Must be able to lift and carry up to 40 pounds. Work Environment / Schedule Requirements: • Office setting with regular exposure to computer screens and moderate noise levels., • May be required to work shifts, including evenings or night tours and/or Saturdays, Sundays and holidays with holiday pay differential., • Transitional Housing Program staff are required to continue their shift until relieved by another staff member or authorized to leave by a supervisor. Qualifications: • NYS Security License, F-80 Certificate of Fitness, CPR/Basic First Aid certification., • Minimum High School Diploma / GED, • Ability to establish and maintain professional boundaries in working with clients, • General knowledge of working in a residential facility preferred, • Knowledge of HIPPA guidelines and standards, • Strong written and verbal communication skills, • Excellent problem-solving and analytical skills, • Commitment to excellence and high standards, • Good judgment with the ability to make timely and sound decisions, • Ability to assess emergency situations and respond effectively, • Must be able to read, speak, write, and understand English for administrative purposes., • Must pass drug screening to be appointed., • This position may be subject to a series of investigations before and after appointment. Equal Employment Opportunity: NAICA is an equal opportunity employer committed to maintaining a diverse workforce and inclusive work environment. As such, discrimination in any aspect of hiring or employment based upon age, race, creed, color, national origin, sexual orientation, gender identity or expression, religion, military or veteran status, sex, disability (including pregnancy, childbirth, and related medical conditions), or other applicable legally protected characteristics is strictly prohibited. Applicants of all backgrounds and experiences are encouraged to apply. NAICA will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable federal, state, and local laws, rules, and regulations. NAICA also offers reasonable accommodations as required by applicable federal, state, and/or local laws. Applicants seeking an accommodation for any part of the application or interview process should contact Human Resources by sending an email to with the Subject “Reasonable Accommodation Request.” NAICA Offers a competitive benefits package that includes: • Comprehensive Health, Dental and Vision Benefits for full-time employees, • 403(b) Retirement Savings Plans, • Loan Forgiveness Programs for eligible employees, • Paid Holidays and Vacation, • Paid Time-off, • Vol Life Insurance and AD&D, • Term Life and AD&D insurance, • Long Term Disability, • Employee Assistance Program support (EAP), • Commuter Benefits Program, • Aflac: Short-Term Disability, CA, Accident and Hospital, • Employee Discount Program False Statements: Misrepresentation of your experience, skills, or education, or submission of false/fraudulent information or documentation during the application process may result in the rejection of your application or termination of your employment. At-Will Employment Disclaimer: While we sincerely hope to form a long and mutually beneficial relationship, please note that NAICA is an at-will employer. Under these terms, employment is subject to termination at any time, without notice and with or without cause, at the discretion of the organization.

Job Description Shift Supervisor The Shift Supervisor is responsible for ensuring that the shelter is appropriately staffed so that all residents, staff, and visitors are safe and secure during the assigned shift. The Shift Supervisor is also responsible for ensuring that the residents observe house rules and follow safety and security procedures. Responsibilities · Assist in the initial intake process in partnership with the Residential Aides. · Assist clients with becoming familiar with the shelter and identifying clients with immediate service needs. · Conduct patrols of the building's interior/exterior and perimeter and reports observations to Security Manager. · Coordinate and conduct fire drills and emergency evacuations. Conduct roll call and roll call training as scheduled. · Gather information requested for confidential investigations involving Residential Aides and Security Guards. · Supervise, coach, and train Residential Aides and Security Guards. · Complete performance evaluations for Residential Aides and Security Guards. · Manage crises, inform the appropriate staff of actions, and provide follow-up. · Routinely investigate all H.O.G.A.R.'s incidents, prepare incident reports, and provide appropriate information to the Program Director. · Continuously observe all residents and develop the ability to recognize signs of substance abuse, child abuse, and criminal activity, and immediately advise the appropriate staff. · Acquire an understanding of building features and potential problems. · Review the daily logbook, school attendance, and visitor and resident sign-in logs. · Patrol the shelter and maintain standing posts as needed. · Conduct vertical patrols and report findings to the Security Manager. · Visit multiple units and report incidents to the Security Manager and the Program Director. · Attending program and agency staff meetings, house meetings, case conferences, and training sessions. · Perform computerized client intakes and other reports on the D.H.S. database. · Perform other related duties as assigned. Essential Functions · Must be able to observe CCTV cameras visually. · Must be able to ascend/descend stairs in an 8-story building. · Must be able to stand and sit for long periods. · Must be able to lift and use a fire extinguisher. Qualifications · Commitment to H.O.G.A.R.'s mission, vision, and values. · A high school diploma or G.E.D. requires some post-high school education or training, which is a plus. · Two to three (2-3) years of experience in social services or a residential setting. · One to two (1-2) years of supervisory experience. · Valid N.Y.S. Security Guard License. · Valid N.Y.S. Fire Safety License / F80 or F58. · Maintain an updated certification in First Aid/C.P.R. · Must be able to make clear decisions and handle situations reasonably. · Must meet New York State Mandated Reporter training. · Must interact effectively with the Win staff and client population. · Must be able to work well under pressure and during stressful situations. · Must be familiar with CCTV systems. · Must be able to work effectively in a team environment. · Must be willing and able to remain at post beyond regularly scheduled hours for appropriate relief, if necessary. · Must work nights, weekends, and holidays as planned. · Must communicate effectively in English (verbally and in writing). · Bilingual - English/Spanish a plus. Required Time on Project · 3 FTE Shift Supervisor · 35 hours weekly (including Saturdays, Sundays, and Holidays) · On call 24/07