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Job Description JOB TITLE: PARENT EMPOWERMENT SUPERVISOR PROGRAM: Parent Empowerment Program/Domestic Violence Division STATUS: Full Time FLSA DESIGNATION: Non-Exempt REPORTS TO: Director of Family Violence Services CERTIFICATION: DEGREE: Master’s in Social Work or related field, or Bachelors with experience AND EXPERIENCE: Minimum of 2 years working with families, knowledge of child development, motivational interviewing, trauma informed care, and reflective and clinical supervision RATE: $23.25 Travel throughout Niagara County AGENCY REQUIREMENTS: • Valid NYS Driver’s License, • Demonstrates knowledge of the program, missions, and services of Pinnacle Community Services, Inc., (PCS), • Complies with all policies and procedures of PCS (including NASW Code of Ethics, Collective Bargaining Agreement, and corporate Compliance Policies) and all governmental and legal requirements, • Attends and participates in appropriate agency staff trainings and meetings, • Advocates for cultural diversity/sensitivity as appropriate, • Reports all suspected incidences of child abuse/neglect to NYS Hotline with supervisory approval, • Provides regular, scheduled supervision to Program team members and student interns, as appropriate, • Carries a small caseload as needed, • Ongoing evaluation of service plan in supervision, • Manages and assigns referrals as needed., • Provides parents with supportive and evidence based Parenting Curriculum and provides supervised visitation services, as appropriate, • Provides client outreach services and occasional transport using personal car, • Collaborates with Niagara County Department of Social Services on shared caseload, • Attends Service Plan Reviews at DSS and Permanency Hearings at Family Court, when schedule allows., • Provides ongoing Quality Assurances measures, • Responsible for ongoing documentation and record keeping, • Responsible for reporting to funders, regulatory bodies and/or Agency as required by the Director of Parenting Services, • Presentations for Parents Program services to community, • Presents parenting educational information to community groups, as appropriate, • Participates actively in regularly scheduled supervision with Family Violence Services Director The information contained in this job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of this position. EOE STATEMENT: It is the policy of Pinnacle Community Services, Inc. to provide equal opportunity in employment and delivery of client services without regard to race, religion, creed, color, national origin, age, sex, disability or sexual preference.

Job Description Are you seeking a rewarding and fulfilling career in the Mental Health and Addictions field? Apply to be a NP today! What will your day look like? At Horizon, you’ll enjoy a supportive, team-based work environment. Have a question? There’s always someone there to help! We offer a seamless onboarding experience that’ll ensure your success in your new role. As a NP at Horizon, you will… • Provide initial psychiatric examinations for individuals admitted to mental health, rehabilitation and recovery programs and provide follow up medication management services., • Participate in clinical case conference and case reviews to programs to provide consultation and guidance with difficult cases, assures communication in multiple forums with counseling staff to be updated on consumer progress and outstanding issues or concerns., • Prescribe psychotropic and/or addiction medication to ameliorate symptoms; reviews incoming physical exams to ensure if the information is current and accurate., • Communicate to primary counselor the need to make referrals for physical exams with consumer's primary care physician., • Ensure that all confidential and potentially sensitive information is processed, maintained, and utilized in a strictly confidential manner., • Review and sign all treatment plans for patients enrolled in program--- as needed. At Horizon, we don’t just offer a workplace—we offer a community where you can thrive while making a meaningful impact in the lives of others. Recognized as a Best Place to Work in NYS for 17 consecutive years and one of America’s Best Workplaces, we take pride in fostering a culture where motivated teammates collaborate to make a difference, every day. Join us and experience the satisfaction of doing work that matters alongside people who share your passion! What we offer that you’ll love… • Company Culture: At Horizon, we pride ourselves on cultivating an atmosphere of teamwork where all employees feel heard and valued., • Diversity & Inclusion: We are committed to equity, racial justice, and equal opportunity for all, and strive toward this goal through the work of our Diversity, Equity, Inclusion and Belonging department, frequent trainings, ongoing conversations, affinity groups, and more., • Trainings, Trainings, and More Trainings: We have an entire team dedicated to your personal development and professional growth., • Team Building, Connection, and Relationships: At Horizon, we’re more than co-workers, we’re a community. We support each other, celebrate our achievements and milestones together, and have fun together!, • Retirement: We know you want to retire comfortably and we’re here to help! Horizon offers 401(k) AND profit-sharing programs to make sure you’re set for the future., • Student Loan Assistance: We help pay off our team members' student loans every month. One year after joining, you’ll have been able to pay off an extra $600! Horizon employees and their families (includes spouses and children up to age 30) are eligible for a 10% discount on their tuition through a partnership with Capella University. We can’t wait to learn more about you! Here are a few specifics of what you’ll need for the job: • Master's Degree in a Nurse Practitioner Program and National Board Certification in specialty area required., • Current license to practice as a Nurse Practitioner in New York State, required., • Current license to practice as a Registered Professional Nurse in New York State, required., • 3-year experience as a NP - required., • Specific experience with individuals with mental health needs - preferred. This position would be located at 2400 Pine Ave, Niagara Falls NY. This position requires flexibility to travel to other clinics as needed. Hours: This is a part-time position from Monday - Friday with flexible hours. Compensation: Horizon is consistently evaluating our compensation and benefit packages to ensure we remain competitive. The range of pay for this position is $67.00 - $90.00 per hour. Starting pay may be impacted based on experience and education including DNP. This position includes a bonus earning opportunity, with an annual max potential of $2,400, based on volume of service visits provided and cash equivalent opt out benefits. Compensation adjustments are evaluated annually. This position entails eligibility for a sign-on bonus of up to $5,000 for your commitment to work at our Horizon Certified Behavioral Health Clinics (CCBHC) located at our Pine Avenue Recovery Center and Lockport Recovery Centers for at least one year. A change in scheduled hours or location of employment may impact eligibility of bonus. Physical demands associated with this position include: • Stationary posture with frequent standing/sitting alternation., • Mobility between nearby worksites and within facilities., • Mobility required involving repetitive wrist, hand, and finger movements. Horizon commits to being an anti-racist, diverse, equitable, and inclusive organization. Through self-reflection and our commitments to education, growth and development, increased workplace diversity throughout all levels of our organization and the cultivation of meaningful relationships, we pledge to advance equity, racial justice, and equal opportunity for all. Disclaimer: Horizon endorses public health measures including vaccinations. We encourage all applicants to be mindful of the fact that Horizon is a healthcare agency providing in person services throughout our community. This information is intended to provide a general overview of the position; it is not a full job description.

Job Description Are you seeking a rewarding and fulfilling career in the Mental Health and Addictions field? Do you have a passion for helping people in our community? Apply to be a Behavioral Health Assistant today! “Working as a Behavioral Health Assistant at Horizon Village is both a challenging and rewarding career. Seeing our patients transform from the moment they step into our building until the day they leave is definitely the biggest reward. The company itself and the people I work with are some of the most compassionate and hardworking people I know.” – Dawn P., Behavioral Health Assistant, Horizon Village What will your day look like? At Horizon, you’ll enjoy a supportive, team-based work environment. Have a question? There’s always someone there to help! We offer a seamless onboarding experience that’ll ensure your success in your new role. As a Behavioral Health Assistant at Horizon, you will… • Perform hourly building rounds to ensure patient safety., • Complete room searches throughout the facility., • Administer toxicology screenings., • Supervise wellness and family group activities., • Guide patients through the challenges of recovery. At Horizon, we don’t just offer a workplace—we offer a community where you can thrive while making a meaningful impact in the lives of others. Recognized as a Best Place to Work in NYS for 17 consecutive years and one of America’s Best Workplaces, we take pride in fostering a culture where motivated teammates collaborate to make a difference, every day. Join us and experience the satisfaction of doing work that matters alongside people who share your passion! What we offer that you’ll love… • Company Culture: At Horizon, we pride ourselves on cultivating an atmosphere of teamwork where all employees feel heard and valued., • Diversity & Inclusion: We are committed to equity, racial justice, and equal opportunity for all, and strive toward this goal through the work of our Diversity, Equity, Inclusion and Belonging Council, frequent trainings, ongoing conversations, affinity groups, and more., • Trainings, Trainings, and More Trainings: We have an entire team dedicated to your personal development and professional growth., • Team Building, Connection, and Relationships: At Horizon, we’re more than co-workers, we’re a community. We support each other, celebrate our achievements and milestones together, and have fun together!, • Retirement: We know you want to retire comfortably and we’re here to help! Horizon offers 401(k) AND profit-sharing programs to make sure you’re set for the future., • Student Loan Assistance: We help pay off our team members' student loans every month. One year after joining, you’ll have been able to pay off an extra $600! Horizon employees and their families (includes spouses and children up to age 30) are eligible for a 10% discount on their tuition through a partnership with Capella University. We can’t wait to learn more about you! Here are a few specifics of what you’ll need for the job: • An Associate’s degree and 1 year of relevant experience., • High School Diploma or equivalent with 2 years of relevant experience., • Relevant experience includes previous work in a behavioral health setting or customer service role., • A clean, valid, NYS driver’s license, and three years of driving experience as a licensed driver. Horizon Village Campus in Sanborn, NY is composed of four residential buildings: Aurora Village, Delta Village, Freedom Village, and Horizon Village, along with our innovative Wellness Center. Our intensive residential treatment facilities are dedicated to the total care of adults with substance use disorders. Hours: This position is part-time, Thursday-Saturday from 7:00am - 1:00pm or 7:00am - 3:30pm. Compensation: Horizon is consistently evaluating our compensation and benefit packages to ensure we remain competitive. The range of pay for this position is $18.45 - $19.50. Starting pay may be impacted based on experience and education. You’ll earn an additional 25% shift differential for any work hours that fall between the hours of 7pm-7am. Compensation adjustments are evaluated annually. Physical demands associated with this position include: • Stationary posture with frequent standing/sitting alternation., • Mobility between nearby worksites and within facilities., • Mobility required involving repetitive wrist, hand, and finger movements., • Handling light duties, moving objects up to 20 pounds, occasionally up to 50 pounds. Horizon is committed to fostering a respectful, inclusive environment where dignity, safety, and opportunity are core values. We uphold principles that support autonomy and authenticity, creating a culture of accountability and collaboration that prioritizes well-being, drives innovation, and expands opportunities for our employees, patients, and communities. Disclaimers: Horizon endorses public health measures including vaccinations. We encourage all applicants to be mindful of the fact that Horizon is a healthcare agency proving in person services throughout our community. This information is intended to provide a general overview of the position; it is not a full job description.

Job Description Are you seeking a rewarding and fulfilling career in the Mental Health and Addictions field? Do you have a passion for helping people in our community? Apply to be a Behavioral Health Assistant today! “Working as a Behavioral Health Assistant at Horizon Village is both a challenging and rewarding career. Seeing our patients transform from the moment they step into our building until the day they leave is definitely the biggest reward. The company itself and the people I work with are some of the most compassionate and hardworking people I know.” – Dawn P., Behavioral Health Assistant, Horizon Village What will your day look like? At Horizon, you’ll enjoy a supportive, team-based work environment. Have a question? There’s always someone there to help! We offer a seamless onboarding experience that’ll ensure your success in your new role. As a Behavioral Health Assistant at Horizon, you will… • Perform hourly building rounds to ensure patient safety., • Complete room searches throughout the facility., • Administer toxicology screenings., • Supervise wellness and family group activities., • Guide patients through the challenges of recovery. At Horizon, we don’t just offer a workplace—we offer a community where you can thrive while making a meaningful impact in the lives of others. Recognized as a Best Place to Work in NYS for 17 consecutive years and one of America’s Best Workplaces, we take pride in fostering a culture where motivated teammates collaborate to make a difference, every day. Join us and experience the satisfaction of doing work that matters alongside people who share your passion! What we offer that you’ll love… • Company Culture: At Horizon, we pride ourselves on cultivating an atmosphere of teamwork where all employees feel heard and valued., • Diversity & Inclusion: We are committed to equity, racial justice, and equal opportunity for all, and strive toward this goal through the work of our Diversity, Equity, Inclusion and Belonging Council, frequent trainings, ongoing conversations, affinity groups, and more., • Trainings, Trainings, and More Trainings: We have an entire team dedicated to your personal development and professional growth., • Team Building, Connection, and Relationships: At Horizon, we’re more than co-workers, we’re a community. We support each other, celebrate our achievements and milestones together, and have fun together!, • Retirement: We know you want to retire comfortably and we’re here to help! Horizon offers 401(k) AND profit-sharing programs to make sure you’re set for the future., • Student Loan Assistance: We help pay off our team members' student loans every month. One year after joining, you’ll have been able to pay off an extra $600! Horizon employees and their families (includes spouses and children up to age 30) are eligible for a 10% discount on their tuition through a partnership with Capella University. We can’t wait to learn more about you! Here are a few specifics of what you’ll need for the job: • An Associate’s degree and 1 year of relevant experience., • High School Diploma or equivalent with 2 years of relevant experience., • Relevant experience includes previous work in a behavioral health setting or customer service role., • A clean, valid, NYS driver’s license, and three years of driving experience as a licensed driver. Horizon Village Campus in Sanborn, NY is composed of four residential buildings: Aurora Village, Delta Village, Freedom Village, and Horizon Village, along with our innovative Wellness Center. Our intensive residential treatment facilities are dedicated to the total care of adults with substance use disorders. Hours: This is a full-time role from Tuesday - Saturday 11:00pm - 7:00am Compensation: Horizon is consistently evaluating our compensation and benefit packages to ensure we remain competitive. The range of pay for this position is $18.82 - $19.50. Starting pay may be impacted based on experience and education. You’ll earn an additional 25% shift differential for any work hours that fall between the hours of 7pm-7am. Compensation adjustments are evaluated annually. Physical demands associated with this position include: • Stationary posture with frequent standing/sitting alternation., • Mobility between nearby worksites and within facilities., • Mobility required involving repetitive wrist, hand, and finger movements., • Handling light duties, moving objects up to 20 pounds, occasionally up to 50 pounds. Horizon is committed to fostering a respectful, inclusive environment where dignity, safety, and opportunity are core values. We uphold principles that support autonomy and authenticity, creating a culture of accountability and collaboration that prioritizes well-being, drives innovation, and expands opportunities for our employees, patients, and communities. Disclaimers: Horizon endorses public health measures including vaccinations. We encourage all applicants to be mindful of the fact that Horizon is a healthcare agency proving in person services throughout our community. This information is intended to provide a general overview of the position; it is not a full job description.

Job Description Are you seeking a rewarding and fulfilling career in the Mental Health and Substance Use field? Do you have a passion for helping people in our community? Apply to be a Clinical Care Specialist today! What will your day look like? At Horizon, you’ll enjoy a supportive, team-based work environment. Have a question? There’s always someone there to help! We offer a seamless onboarding experience that’ll ensure your success in your new role. As a Clinical Care Specialist at Horizon, you will… • Provide various forms of care coordination by relaying medication statuses with patient/counselor and following up on completion of releases, paperwork, and status update reports, and/or applications., • Work closely with multidisciplinary clinical teams, • Conduct toxicology tests with patients, • Respond to calls and walk-ins presenting at the clinic in crisis situations., • Review and flag patient records to ensure required updates are prepped and/or made timely., • Successfully complete internal training and credentialing process to perform approved clinical services such as educational and process group activities., • Ability to relate to children/adolescents presenting with mental health and/or Substance use concerns, and their families of diverse ethnic, cultural, and socioeconomic backgrounds. Will need to have the ability to interact with them in a positive, supportive, and cooperative manner., • Experience working in a computerized office environment with word processing, database and spreadsheet skills sufficient to prepare correspondence, reports, and forms, including the willingness to learn new software applications., • Complete records requests (disability requests/attorney requests/patient request, etc). This may vary by clinic., • Monitors clinical and non-clinical data via internal Electronic Health Record (EHR), internal dashboards and reports, as well as and regional informational health systems., • Provide support and triage to patients relative to importance of following up with behavioral health and medical providers, as appropriate., • Help offer support to patients being seen for medication only services, • Support the clinical treatment team including providers and clinicians including follow up and outreach for engagement purposes., • Participates in data collection with active patients At Horizon, we don’t just offer a workplace—we offer a community where you can thrive while making a meaningful impact in the lives of others. Recognized as a Best Place to Work in NYS for 17 consecutive years and one of America’s Best Workplaces, we take pride in fostering a culture where motivated teammates collaborate to make a difference, every day. Join us and experience the satisfaction of doing work that matters alongside people who share your passion! What we offer that you’ll love… • Company Culture: At Horizon, we pride ourselves on cultivating an atmosphere of teamwork where all employees feel heard and valued., • Diversity & Inclusion: We are committed to equity, racial justice, and equal opportunity for all, and strive toward this goal through the work of our Diversity, Equity, Inclusion and Belonging department, frequent trainings, ongoing conversations, affinity groups, and more., • Trainings, Trainings, and More Trainings: We have an entire team dedicated to your personal development and professional growth., • Team Building, Connection, and Relationships: At Horizon, we’re more than co-workers, we’re a community. We support each other, celebrate our achievements and milestones together, and have fun together!, • Retirement: We know you want to retire comfortably and we’re here to help! Horizon offers 401(k) AND profit-sharing programs to make sure you’re set for the future., • Student Loan Assistance: We help pay off our team members' student loans every month. One year after joining, you’ll have been able to pay off an extra $600! Horizon employees and their families (includes spouses and children up to age 30) are eligible for a 10% discount on their tuition through a partnership with Capella University. We can’t wait to learn more about you! Here are a few specifics of what you’ll need for the job: This opening is for our 2400 Pine Ave, Niagara Falls NY clinic! Hours This position is full-time from Monday-Friday with at least one evening shift. Compensation Horizon is consistently evaluating our compensation and benefits packages to ensure we remain competitive. The pay range for this position is $19.89 - $21.00. Starting pay may be impacted based on experience and education. Compensation adjustments are evaluated annually. This position entails eligibility for a sign-on bonus of up to $1,500 for your commitment to work at our Horizon Certified Behavioral Health Clinics (CCBHC) located at our Pine Avenue Recovery Center and Lockport Recovery Centers for at least one year. A change in scheduled hours or location of employment may impact eligibility of bonus. Physical demands associated with this position include: • Sitting for extended periods, alternating between standing and sitting, • Mobility required with repetitive wrist, hand, and finger movements Horizon is committed to fostering a respectful, inclusive environment where dignity, safety, and opportunity are core values. We uphold principles that support autonomy and authenticity, creating a culture of accountability and collaboration that prioritizes well-being, drives innovation, and expands opportunities for our employees, patients, and communities. Disclaimers: Horizon endorses public health measures including vaccinations. We encourage all applicants to be mindful of the fact that Horizon is a healthcare agency providing in person services throughout our community. This information is intended to provide a general overview of the position; it is not a full job description.

Job Description JOB TITLE: RESIDENT CARE WORKER, CASEY HOUSE PROGRAM: Runaway and Homeless Youth Shelter STATUS: Part-Time FLSA DESIGNATION: Non-Exempt REPORTS TO: Residential Manager DEGREE: High School or GED EXPERIENCE: None Required SALARY WAGE: $15.55 per hour AGENCY REQUIREMENTS: • Valid driver’s license, • Ability to work in a crisis setting, • Ability to work with adolescents AGENCY EXPECTATIONS: • Demonstrates knowledge of the program, Mission, and services of Pinnacle., • Complies with all policies and procedures of Pinnacle (including the Youth Services/ Human Services Code of Ethics, Collective Bargaining Agreement, and corporate Compliance Policies) and all governmental and legal requirements., • Attends and participates in all assigned agency staff trainings and meetings., • Advocates for cultural diversity/sensitivity as appropriate., • Reports all suspected incidences of child abuse/neglect to NYS Hotline with supervisory approval., • Experience and knowledge on the use of computers, cell phones and a broad understanding of using the Internet and e-mail in the workplace. JOB RESPONSIBILITIES: • Maintains a safe and comfortable environment for runaway and homeless youth in residence., • Answers incoming telephone calls from the public, assesses crisis situations and takes appropriate action in a polite and welcoming manner., • Conducts intakes and ensures that all admission procedures are completed in a thorough and legible manner., • Maintains confidentiality of all client information, identity, and documentation., • Introduces and orients youth to all residential procedures including HIV/AIDS precautions, child abuse recourse, fire safety, resident guidelines and other assigned tasks., • Sustains punctuality and consistency in reporting for scheduled work shifts., • Provides shift coverage if requested across all Runaway Homeless Youth (RHY) programs at the discretion of management., • Communicates with management if/ when the staff coverage may be below required levels., • Maintains awareness of the whereabouts and safety of all youth in residence at Casey House at all times., • Supervises and conducts recreational activities for youth in residence., • Refers youth to case manager for any life planning/emotional issues., • Performs the completion of staff chores and housekeeping duties as required/assigned in a thorough and efficient manner., • Completes the Daily Log Notes accurately., • Utilize preventative supports to youth to decrease incidents of behavioral concern and Reports significant youth behavioral concerns to supervisor or other appropriate staff, should it occur., • Completes documentation of youth behaviors in individual case files, including any calls made or received significant to the needs of the youth., • Monitors and supervises daily chores, meal prep and cleanup; assures appliances are used in a safe manner by anyone in the residence., • Provides timely reporting of all suspected incidents of child abuse/neglect to immediate supervisor., • Completes incident reports as needed using employee manual guidelines., • Participates actively in ongoing professional development, as assigned., • Attends monthly Casey House staff meetings and any other meeting, as assigned., • Handles transportation duties on occasion, as directed by Supervisor., • Meets and participates on a regular, planned basis with the Team Lead or Coordinator of Youth Services, for supervision., • Performs other duties assigned by Administration. DISCLAIMER: The information contained in this job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of this position. EOE STATEMENT: It is the policy of Pinnacle Community Services, Inc. to provide equal opportunity in employment and delivery of those we serve without regard to hire, promotion, layoff, recall or other terms and conditions of employment because of race, creed, age, color, sex, sexual orientation, religion, disability, national origin, gender identity, citizenship of any person, immigration status of any person who is not a citizen of the United States, or any other category protected by law. The prohibition of discrimination includes harassment. The people we serve include all those we serve and people service groups who request and are eligible for Pinnacle Community Services, Inc. Ongoing training is provided to assure adherence to this Policy. Pinnacle Community Services, Inc. is an Equal Opportunity Employer.

Job Description Overview Catholic Charities of Buffalo is seeking a full-time Mental Health Clinician for our Behavioral Health unit, Monsignor Carr Institute (MCI). Join a diverse team of experienced professionals dedicated to our mission of inclusivity, compassion, and empowerment. We celebrate diversity and life experiences to help our clients live healthier, happier lives. The Mental Health Therapist will report directly to the Clinic Supervisor. Catholic Charities is a non-profit organization that offers an array of programs that strive to empower individuals, children, and families. Catholic Charities of Buffalo, NY, is the most comprehensive human service provider serving the eight counties of Western New York with dozens of programs at 40+ professionally staffed locations. Our programs include comprehensive counseling services for all ages, basic emergency assistance including operating 8 food pantries, mental health services, chemical dependency treatment, educational and job readiness services, services to older adults, marriage counseling, immigration and refugee assistance, and a variety of programs that address prevention and treatment of a number of family issues. We strive to provide HOPE for all seasons. Job Responsibilities * Orient new clients to treatment expectations and course of outpatient treatment * Complete comprehensive initial assessments to determine appropriateness for admission and course of treatment * Admit clients to the program as per policy and regulations; make appropriate referrals if clients do not meet admission criteria * Develop and update treatment plans, including needs, strengths, safety, and corresponding plan of care * Provide individual, group, and family therapy based on the client's treatment plan * Communicate with clients' families, designated collaterals, and service providers; collaborate with other programs for comprehensive care * Re-engage clients who withdraw from treatment when clinically appropriate * Discharge clients per policy; complete discharge summaries and facilitate "warm" hand-offs * Conduct sessions in-person or via approved teletherapy platforms * Produce accurate, timely progress notes reflecting the client's status, progress, and treatment goals * Complete outpatient treatment review (OTR) forms and other required documentation promptly and accurately * Conduct case record self-audits as required * Adhere to all applicable federal and state laws and regulations, including those governing confidentiality, privacy, program, billing, and documentation standards * Promote adherence to high ethical standards, consistent with the Corporate Compliance Program, Code of Ethics, legal mandates, labor laws, and accreditation standards (e.g., COA, BBB) * Perform all duties in accordance with CCB's corporate compliance and ethics program * Seek guidance, consultation, and direction from supervisors and treatment team members * Participate in required staff meetings and designated training * Attend educational training to maintain skills and keep credentials up to date, including completing required continuing education units (CEUs) * Take necessary steps to complete licensure if hired with a master's degree only and/or provisional licensure * Exemplify Catholic Charities' mission, vision, guiding principles, and policies and procedures * Promote and reinforce client-centered, strengths-based, solution-focused trauma-informed care * Cultivate a culture of sensitivity and respect for diversity * Infuse agency values in therapeutic care, offering quality, client-centered, strengths-based, solution-focused behavioral health and substance abuse services Qualifications * Master's degree and at least a license-eligible degree in Social Work, Mental Health Counseling, psychology, psychiatric nursing or related discipline. Achievement and maintenance of New York State license (LMSW, LCSW, LCSW-R, LMHC, LMFT, or LCAT) is required for continued employment. * At least one (1) year of professional behavioral health experience (internship experience may be counted). * Exceptional interpersonal and communication (oral and written) skills required. * Demonstrated ability to engage and maintain effective relationships with a clinical team. * Demonstrated agility, initiative, ability to work independently and efficiently (effective organizational and time management skills) and produce results * Familiarity with WNY community and continuum of human services (health, behavioral health and social services) systems, organizations and resources * Fluent in various computer applications (e.g., Word, Excel), electronic database systems and electronic health records * Experience with 10e11 EMR system a plus * Must be prepared to work a flexible schedule in order provide person-centered care. What We Offer * 40 hours per week * 13 paid holidays * 25 PTO days per year (Pro-rated based on first year start date) * Comprehensive health, dental & vision offerings for full-time * Employer-paid life insurance for full-time * Ancillary benefit offerings for full-time * Flexible Spending Account (FSA) option for full-time * Health Savings Account (HSA) when electing a high deductible health plan for full-time * Employer-paid Employee Assistance Program (EAP) * 403b Retirement Plan (Eligible after first pay period) with employer contribution after six months Compensation range may vary based on factors including but not limited to skills, education, location and experience. Apply today at: As an Equal Opportunity Employer, Catholic Charities of Buffalo is committed to providing equal employment opportunities to all individuals, regardless of race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. Catholic Charities of Buffalo will make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities, unless such accommodations would impose an undue hardship on the operation of the business. If you require reasonable accommodation during the application or interview process, please contact . Job Posted by ApplicantPro

Job Description OUTSTANDING BENEFITS UNLIKE ANY OTHER. Low-cost health benefits, 6% 403b contribution, affordable tuition at Niagara University for you and eligible immediate family members, tuition exchange at other designated universities for eligible dependent children, generous holidays (20 days annually), PTO, and ½ day Fridays throughout the summer. Niagara University is also an approved employer for the Public Service Loan Forgiveness program. Campus life is vibrant and offers free parking, on-site dining options, and fresh coffee at Tim Horton's and Starbucks, all in a beautiful park-like setting. If you'd like to know more, check out all of the NU Facts. JOB SUMMARY: Under general supervision, the Residence Director is responsible for the supervision and management of all aspects of an assigned residence hall or halls. This position will provide support services to students, supervise hall staff, oversee all educational, social and operational activities, as well as adjudicate student conduct cases. ESSENTIAL DUTIES: • Responsible for establishing and maintaining a strong community within the residence hall(s)., • Supervise and evaluate assigned staff including conducting regular one on ones, staff meetings and in-service training., • Adjudicate student conduct cases focusing on educational and developmental outcomes., • Responsible for daily operation of the residence hall(s) including building opening/closing, distribution and collection of keys, monitoring of room inventories and room changes, follow up on work orders and damage billing., • Coordinate residence hall staff programming including management of programming budget., • Serve as on-call staff for emergencies and crisis situations., • Considered Essential Personnel whose physical presence is required on campus and must also be prepared to address those functions remotely (from off-campus) as needed when operations are restricted or the campus is closed., • Make referrals to appropriate academic and/or administrative departments as necessary., • Be knowledgeable of and enforce University policies and procedures., • Maintain regularly scheduled office hours (balancing daytime and evening availability) and be available to students, • Conduct weekly inspections of assigned areas to build community and assess damage/vandalism, • Participate in recruitment, selection and training of residence hall staff., • Advise Community Advisor Administrative Board and Residence Hall Council, attend meetings and programs., • Facilitate student interaction and provide opportunities for their growth and development., • Coordinate daily office procedures for the staff offices., • Attend all staff meetings and professional development sessions as determined by Residence Life and/or Student Affairs., • Provide written reports, summaries and assessment as requested by Residence Life and/or Student Affairs., • Serve on departmental committees as assigned., • Be available for general counseling of resident students., • Assist in the room selection and room assignment processes., • Work to fulfill Residence Life strategic plan initiatives., • Conduct monthly health and safety inspections., • Manage front desk coverage and operations., • Responsible for Residence Life office operations in summer as assigned., • Maintain confidentiality of information (including but not limited to: student and employee personal information, student grades, etc.), both during and after their employment with the University. Any question regarding the confidentiality of material, should be referred to the supervisor. Any violation shall subject the employee to disciplinary action, up to and including termination of employment., • Perform other duties as assigned. GENERAL DESCRIPTION: % of time 40% Community building/student development. 30% Staff supervision/training. 30% Hall/area operations. REQUIRED KNOWLEDGE, SKILLS, ABILITIES: • Strong organizational, interpersonal, written and oral communication skills., • Successful time management and ability to multi-task., • Ability to work evenings, weekends and holidays; and to attend campus programs evenings and weekends., • Ability to provide objectivity, patience, commitment to diversity, be a team player, creativity and also be committed to student development., • Proficiency to handle various office machines including but not limited to: calculator, computer, keyboard, computer software applications, copy machine and fax machine., • Knowledge of computer software applications., • Ability to receive telephone calls and e-mails, respond to inquiries and communicate with others by telephone and/or electronically., • Ability to drive a personal or university vehicle in the U.S. and Canada for the purpose of University business. ERGONOMIC REQUIREMENTS: The functions of the position usually performed sitting, but may require some amount of time standing, stooping, kneeling, bending, crouching, lifting, walking, carrying and other movements may be required. Tasks involving working on a computer keyboard, computer software applications, calculator, cutting, labeling, and taping involve extensive wrist and hand movement. All individuals are required to be able to perform these movements without significant risk of injury to themselves or others. QUALIFICATION STANDARDS: • Bachelor's degree is required. Master's degree in Student Personnel, Higher Education Administration, or related field is preferred., • Residence hall staff experience required., • Two to four years of progressively responsible experience preferred., • A valid New York State driver's license is required that satisfies both University and insurance company underwriting rules and regulations for driving a motor vehicle. Must also be able to operate a motor vehicle in Canada. Job Posted by ApplicantPro

Job Description Job Title: Parenting Worker Program: Parent Empowerment Program Status: Full-Time, (35 Hours Per Week) FLSA Status: Non-Exempt Reports To: Parent Empowerment Program Supervisor Degree: Bachelor’s in Social Work or related field Experience: 1-year minimum experience working with Families and Children Salary: $21.00 per hour AGENCY REQUIREMENTS: • Knowledge of child development, group work, and child welfare, • Valid NYS Driver's License, • Health insurance with an HRA account (HRA-80% of the deductible), vision, and dental plans available (health insurance begins 1st day of month after 30 days of work service), • Employees working at least 1,000 hours per year and who opt out of health insurance either upon hire or during the open enrollment period will receive a $750 lump-sum payment, • Flexible Spending accounts for both health and dependent care, • Employee Assistance Program available, • Employer paid short- and long-term disability insurance available, • Employer paid life insurance with the option to purchase additional coverage at group rates (available the 1st day of month after 30 days of work service), • 401k Retirement Savings Plan – Agency contributes 1% of an employee’s salary after 1 year of service yearly AND in addition matches the first 3% that the employee contributes to their 401k Plan, • 15 Paid Time Off days, (PTO) in the first year (buy back, carryover, and transfer to Long Term Sick bank is also available at calendar year-end of unused PTO), • Employee receives yearly - 1 floating holiday and 13 recognized Agency holidays, • 1 Wellness Day yearly, • Wage/Longevity Bonuses available, • Attendance Bonus available bi-annually, • Bereavement Leave – 4 work days of leave with pay available, • Staff Recognition/Staff Appreciation events, • Demonstrates knowledge of the program, missions, and services of Pinnacle Community Services, Inc., (PCS), • Attends and participates in appropriate Agency staff trainings and meetings, • Advocates for cultural diversity/sensitivity as appropriate, • Reports all suspected incidences of child abuse/neglect to NYS Hotline with Supervisory approval, • Attends regular, scheduled supervision with Program Supervisor, • Provides ongoing service planning for families with Supervisor support, • Provides parents with supportive engagement and evidence-based curriculum and provides supervised visitation services, as appropriate, • Provides face to face services, • Collaborates with Niagara County Department of Social Services on shared caseload, • Maintains continuous documentation on families progress, • Maintains confidential record keeping, • Provides educational parenting groups, • Provides families with referrals to other service providers as needed, • Transports clients on occasion, as directed by Supervisor, • Presents PCS Agency and Program Services to the community at large, • Attends continuous training throughout employment, • Works in collaboration with Niagara County Department of Social Services, Child Welfare in providing families services that supports permanency for the child(ren) through prevention, reunification, or out of home placement, • Attend service planning review meeting in support of families and progress made with families' parenting education and or supervised visitations The information contained in this job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of this position. EOE STATEMENT: It is the policy of Pinnacle Community Services, Inc. to provide equal opportunity in employment and delivery of those we serve without regard to hire, promotion, layoff, recall or other terms and conditions of employment because of race, creed, age, color, sex, sexual orientation, religion, disability, national origin, gender identity, citizenship of any person, immigration status of any person who is not a citizen of the United States, or any other category protected by law. The prohibition of discrimination includes harassment. The people we serve include all those we serve and people service groups who request and are eligible for Pinnacle Community Services, Inc. Ongoing training is provided to assure adherence to this Policy. Pinnacle Community Services, Inc. is an Equal Opportunity Employer.

Job Description POSITION OVERVIEW: The Resident Care Worker is responsible for supporting the agency initiative of providing a safe and secure environment for those in our emergency shelter; in addition to demonstrating knowledge of the mission and services of Pinnacle Community Services, Inc. (PCS). QUALIFICATIONS/EXPERIENCE: • Associates Degree in Human Services preferred. High School diploma (or GED) required, • Position requires flexibility in scheduling with availability to support a 24/7 environment including holidays, weekends and overnights, • Answers incoming telephone calls from domestic violence victims; assesses crisis situations; and takes appropriate action, • Answers calls from general public requesting information in a polite and welcoming manner, • Conducts client intakes, including all paperwork in a legible manner, and admits clients to shelter, • Respects client confidentiality, • Follows all appropriate procedures upon arrival of client to be admitted, including orientating clients to Shelter physical plant and amenities; educates clients on the Shelter Guidelines and other rules/procedures; clearly presents fire safety plan; accompanies client to their assigned room; provides toilet articles, • Documents Daily Log notes and shares other client information with incoming coverage staff, as appropriate, • Maintains contact with Shelter clients; provides brief emotional support, as needed., • Refers clients to social work staff for counseling issues, • Monitors and oversees daily chores, meal preparation and cleanup, and ensures that appliances are used in a safe manner, • Maintains a safe, comfortable environment for women and children in residence, including not leaving the residence unsupervised without supervisory approval, • Assists Residential Care Coordinator in obtaining and storing supplies, organizing donations and in maintaining Shelter building and grounds, • Participates actively in ongoing professional development, • Ability to work in a crisis intervention setting, • Job performed in a shelter/residential setting, • Occasional lifting (15 pounds or less), • Occasional standing/sitting, • Moderate stress, • Attends and participates in appropriate Agency staff trainings and meetings The information contained in this job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of this position. EOE Statement: It is the policy of Pinnacle Community Services, Inc. to provide equal opportunity in employment and delivery of those we serve without regard to hire, promotion, layoff, recall or other terms and conditions of employment because of race, creed, age, color, sex, sexual orientation, religion, disability, national origin, gender identity, citizenship of any person, immigration status of any person who is not a citizen of the United States, or any other category protected by law. The prohibition of discrimination includes harassment. The people we serve include all those we serve and people service groups who request and are eligible for Pinnacle Community Services, Inc. Ongoing training is provided to assure adherence to this Policy. Pinnacle Community Services, Inc. is an Equal Opportunity Employer.

Job Description OPHTHALMIC TECHNICIANWho We’re Looking For Spectrum Vision Partners (SVP) and OCLI Vision provide world-class eye care through one of the largest multi-specialty ophthalmology networks in the U.S. SVP supports OCLI with management services, allowing our doctors and staff to focus on patient care. We’re proud of our collaborative culture, growth opportunities, and strong benefits—including medical, dental, vision, 401k match, and generous PTO. The Opportunity We’re seeking Ophthalmic Technicians to support our doctors and ensure a smooth patient experience. You’ll handle pre-exam work, gather patient info, perform routine tests, and assist with procedures. What You’ll Do * Record vision, depth, color, and peripheral tests * Apply eye drops, collect/process specimens * Triage emergencies and manage patient flow * Prep rooms and assist doctors during procedures * Maintain equipment and follow infection control protocols What You’ll Bring * Strong verbal & written communication * Friendly, patient-focused attitude * Dependable problem solver under pressure * Flexible team player with a can-do mindset * Knowledge of ocular pharmacology (a plus, not required) * Ability to stand, walk, sit, and occasionally lift up to 10 lbs. Who We Are We’re a nationally recognized network with nearly 1,400 employees, 50+ clinics, 5 surgery centers, and 110+ medical professionals. Our expertise covers everything from pediatric to advanced ocular care. Diversity and inclusion are core to who we are. We provide equal opportunities and a respectful, bias-free workplace for all. ???? Ready to grow your career with us? Apply today and join a team dedicated to improving lives through better vision.

Job Description Niagara University is a liberal arts university, steeped in the Vincentian and Catholic traditions, with a total enrollment of nearly 4,300 students. Located just a few miles away from one of the world's premier tourism destinations, Niagara Falls, the university occupies a lovely campus overlooking the Niagara River gorge. Its close proximity to major cultural and business centers in Niagara Falls, Buffalo, and Toronto as well as the award-winning Niagara Wine Trail and several nearby cultural destinations make Niagara University an ideal place to work and live. If you'd like to know more, be sure to check out all of the NU Facts. The Department of Clinical Mental Health Counseling offers CACREP accredited master's degree programs in Clinical Mental Health Counseling. We seek applicants with a strong identity as a counselor, educator, and scholar. Qualifications: • A Doctorate in Counselor Education and Supervision from a CACREP accredited program or have their degree completed within one year of the date of hire., • Practical experience and evidence of professional counseling credential(s) through licensure or certification., • A demonstrated commitment to the counseling profession through sustained membership in professional organizations, research and scholarly activity (commensurate with experience), service, and/or professional development and continuing education., • Specialization in either clinical mental health counseling, • Experience teaching core mental health counseling, mentoring, and supervising students., • Evidence of ability to deliver instruction effectively in both online (asynchronous and synchronous) and in-person formats., • Dedication to infusing a social justice minded approach reflective of our Vincentian mission across all course work., • Critical cultural awareness, a commitment to fostering a sense of community within the department and university, and an ability to maintain professional attitudes and ethical behavior., • An ability to work collaboratively, collegially, and respectfully with internal and external stakeholders to promote the mission of the Department, School, and University., • Must be eligible to work in the United States. Position Description: • Teaching three counseling curriculum courses (9 credits) per semester as dependent on departmental needs and candidate expertise., • Curriculum, course, and program assessment and development., • Student advising, mentoring, and clinical supervision., • Cooperative work with agencies, and the regional community., • Productive engagement with research and scholarly activities., • Service to the Department, University, and the profession., • Participation in the student recruitment and selection process. Qualifications: The program is seeking a Tenure-Track (Assistant/Associate) Counselor Educator who completed education in a CACREP Accredited Program (or degree conferral by the time of appointment). Demonstrated ability to work collegially with members of the program and department is essential. Candidates should have an established Counselor Educator identity, demonstrated through involvement in professional associations, and certification/licensure or license eligibility. Candidates knowledgeable about Counselor Education, especially clinical mental health counseling, CACREP-accreditation operating procedures, and familiar with national training issues in counselor education are encouraged to apply. Preferences: Preference will be given to candidates who demonstrate: • strong professional identity and commitment to counselor education, especially in clinical mental health counseling,, • prior teaching and supervision experience, and, • a commitment to diversity initiatives and training counselors to work with diverse clients. Minimum Education Requirements: Applicants are required to have an earned doctorate in Counselor Education from a CACREP-accredited program (Note: ABD with completion by June 2025 will be considered.). Possession of, or eligibility for, additional credentials (e.g., NCC, LPC, ACS). Preferred Qualifications: Leadership experience and a proven track record of working with clinical mental health counseling initiatives including experience teaching CACREP common core areas, and supervision of counselors in training in practicum and internship. This tenure-track position requires in-person engagement in teaching, scholarship, service, and professional activities on campus. Rank: Assistant Professor Tenure: Tenure Track Job Posted by ApplicantPro

Job Description Licensed Master Social Worker ( LMSW ) Why Join Our Team: The Arc Wayne, a parent-based organization, advocates for and supports persons of all ages with or without disabilities. We assist individuals in taking their full, independent, productive place in society through an array of quality, individualized services. Benefits: • Generous Paid Vacation Time, • Sick Time, • 10 Paid holidays, • Insurance - Medical, Dental and Vision, • Tuition Reimbursement, • Paid Training, • Bereavement Leave, • Employee Referral Bonus, • Employee Assistance Program, • Retirement Plan with Agency Match Licensed Master Social Worker ( LMSW )Work Location: Niagara Falls, NY A Day in the Life of a Licensed Master Social Worker ( LMSW ): As a Licensed Master Social Worker ( LMSW ) at The Arc Wayne in Newark, NY, you will play a vital role in delivering impactful clinical consultation and comprehensive social work services for the Article 16 Clinic. Your expertise will directly contribute to enhancing the well-being of people supported. • Complete timely and accurate service documentation per clinic and Agency polices., • Provides clinical consultation to Agency programs, • Notifies supervisor and caregiver of any significant events or incidents occurring during therapy, • May provide services to a person through their collateral for the purposes of enhancing the effectiveness of the treatments enabling the person to remain with family or placement setting, • Maintains confidentiality of information regarding service recipients You possess excellent communication, written and active listening skills. You are professional and serve as a role model. • New York State License in Master Social Work ( LMSW ) Come help us be the leading provider of innovative, quality support and services promoting independence, choice, and community integration. Our organization will promote excellence at every level through an environment of mutual respect and continued professional and personal development through our core values of... • Respect, • Integrity, • Diversity, • Innovation, • Empowerment. Job Posted by ApplicantPro

Job DescriptionEarn Up to $80,000 per Year with Consistent Miles Sign-On Bonus Select Markets - 99% No-Touch FreightLocal, Regional, and OTR Routes Available! More home time means more family time at Dart. We're hiring Local, Regional, and OTR CDL-A drivers with routes designed to fit your lifestyle. Dart was built by truckers and is still run by truckers — we know what matters behind the wheel. Whether you're looking for daily home time or steady long-haul miles, Dart has an option that works for you. Do not wait, these routes will fill up quickly! Our Driver Benefits Include: • Multiple Route Options: Local, Regional and OTR, • Annual Income: $70,000 - $80,000*, • Sign-On Bonus: Available in select locations*, • 99% no-touch freight, • Select routes offer weekends off, • Higher pay for military veterans, • Paid orientation, • STEP ONE: Request info by submitting this form, • STEP TWO: Complete the Dart Intelliapp (provided upon completion of STEP ONE and takes 10-15 min), • STEP THREE: Connect with a recruiter to discuss available the available routes (we'll contact you at the number provided)Additional Benefits:, • Excellent benefits including health, dental, life insurance & 401(k), • Paid vacation & holidays, • 401(k) with company match, • Passenger ride along program, • Up to a $3,000 referral bonus, • Average 2,500-2,800 miles per week, • Late model equipment, • No driver facing camerasQualifications:, • Must have a valid Class A CDL, • Must have at least 6 months of driving experience, • Must be at least 21 years of age, • Must be willing to submit to a hair follicle drug testDart is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

We are one of the largest private duty nursing companies in the nation and growing! At Aveanna, we’re proud to foster a workplace culture that celebrates diversity, encourages connection, and supports our team members every step of the way. Licensed Practical / Vocational Nurse – LPN/LVN. Our ho

Job Description ✨ Join the Lovisa Team – Where Fashion and Fun Come Together! ✨ Ready to dive into the world of super stylish jewellery that doesn’t break the bank? Lovisa is the ultimate go-to destination for trendy, affordable jewellery, and we’re growing fast – and we want YOU to be part of it! If you’re passionate about fashion, love the idea of working in a fun, high-energy team, and want to develop your skills while helping others shine, this is your dream job. What’s In It for You: • Endless Growth: We’re constantly expanding (hello, global opportunities!), and we want you to grow with us! Whether it’s leveling up within your local store or taking on an international role, the possibilities are endless., • Fashion Perks: Get discounts on our fabulous jewellery, plus access to global competitions with amazing prizes – because we love rewarding our team., • Training & Skills: Not only will you get hands-on experience in retail, but we’ll train you to become an expert in everything from customer service to piercing (yep, we teach you how to do that too!)., • A Team That Gets It: Work with a group of fun, energetic people who love what they do and always have each other's backs. Your team is your support system, and together, you'll crush it! What We’re Looking For: If you're obsessed with fashion and love helping others express their unique style, then we’re all in! We want someone who thrives in fast-paced environments, enjoys delivering amazing customer experiences, and is ready to bring that positive, can-do energy every day. • Fashion Enthusiast: You get excited about helping people find the perfect piece of jewelry to level up their look. You’re on top of the trends and always ready to style up any outfit., • Go-Getter: You’ve got that hustle – you’re proactive, motivated, and always find a way to get things done. You bring the energy!, • Team Player: You love being part of a squad that’s always supporting each other and working together to hit goals (and have fun while doing it!)., • Customer-Focused: You know that delivering an incredible customer experience is EVERYTHING. Every customer is unique, and you’re ready to help them shine! The Role: As a Part-Time Team Member at Lovisa, you’ll play a key role in creating unforgettable experiences for our customers! You'll be: • Providing next-level customer service that makes people feel amazing, • Helping customers find that perfect jewelry piece (the one they won’t stop wearing), • Keeping the store looking fresh, organised, and picture-perfect at all times, • Learning how to pierce (training provided!) and making sure customers leave with a smile, • Having fun in a high-energy environment where every day is a new adventure How to Apply: We’re not asking for a CV – just a 1-minute video that answers these 3 simple questions: • What excites you about joining Lovisa?, • What does the phrase “It’s about the customer, always” mean to you? Why Lovisa? We’re all about diversity, creativity, and building a team that represents the world around us. Whether you're from across the street or across the globe, we celebrate your uniqueness and know it’s what makes our team so awesome. Ready to join a global brand that’s growing fast and all about making the world a more stylish place? Apply now and start your Lovisa journey – we can’t wait to meet you! ????

Job Description Overview Catholic Charities of Buffalo is seeking a dedicated full‑time Secretary to support our Behavioral Health unit, the Monsignor Carr Institute (MCI), in delivering exceptional care to our community. This vital role ensures the smooth daily operations of a fast‑paced outpatient clinic and helps create a warm, professional, and inclusive environment for clients, visitors, and staff. The Secretary provides comprehensive administrative and receptionist support, including managing phone calls, scheduling appointments, fee collection, data entry, insurance verification, chart organization, and a wide range of general office functions. With frequent interaction across a diverse client population, this position requires a compassionate, courteous, and service‑driven approach. Join a team of committed professionals who value inclusivity, empathy, and empowerment as we work together to help individuals live healthier, more fulfilling lives. Catholic Charities is non-profit human services agency that strives to empower individuals, children, and families across the eight counties of Western New York. For more than 100 years, Catholic Charities of Buffalo has provided HOPE to individuals and families of all faiths, backgrounds, and circumstances. As the most comprehensive provider of human services in Western New York, Catholic Charities delivers wide-ranging programs to address systemic poverty, sudden financial crisis, hunger, behavioral health, workforce readiness, family stability, legal immigration and resettlement, and help for older adults. As a trauma-informed agency, we strive to support the total wellbeing of clients and employees. Catholic Charities prioritizes wellness and diversity through various committees such as: CARE (Compassion, Acceptance, Respect for Everyone) Committee to create an inclusive environment where every individual feels seen, heard, and valued; Trauma-Informed Care (TIC) Committee to lead agency efforts in creating and maintaining a trauma-informed workplace; Wellbeing Committee to empower staff to reach their full potential through personal wellness and community support; and the Safety Committee to maintain a physically and psychologically safe and welcoming environment for all. Job Responsibilities * Greet and check in clients, visitors, and vendors; promptly notify staff of arrivals. * Answer, operate, and route calls on a multi-line switchboard. * Schedule client appointments and manage calendar coordination with professional staff. * Collect and record patient fees; issue receipts. * Verify client insurance, contact information, and account balances. * Perform data entry including demographic and insurance updates in the Electronic Medical Record. * Organize and maintain charts, paper records, and filing systems. * Complete and distribute reports, statistics, meeting minutes, and other documents as assigned. * Assist with medication prior authorizations, lab calls, and filing of scripts as directed. * Handle and route incoming/outgoing mail and faxes. * Monitor waiting room activity and support client needs or concerns. * Maintain office supply inventory and order materials as needed. * Ensure clinic spaces and equipment remain clean, safe, and functional. * Open and/or close the clinic on assigned days. * Provide coverage for other administrative staff during lunch, vacation, or sick time. * Perform other duties as assigned. Qualifications * High school diploma or GED required. * Minimum of 2 years of paid experience in a medical office setting (preferred). * Experience with Electronic Medical Record (EMR) systems (preferred). * Proficiency in Microsoft Windows, Microsoft Office, and general computer applications. * Strong written, verbal, and interpersonal communication skills. * Ability to operate a multi-line switchboard. * Accurate typing and data entry skills. * Pleasant, professional demeanor with strong customer-service orientation. * Knowledge of third‑party insurance procedures (preferred). * Ability to respond professionally to diverse client needs, concerns, and issues. Why You'll Love Working Here * 40 hours per week * 13 paid holidays * 25 PTO days per year (Pro-rated based on first year start date) * Comprehensive health, dental & vision offerings for full-time * Employer-paid life insurance for full-time * Ancillary benefit offerings for full-time * Flexible Spending Account (FSA) option for full-time * Health Savings Account (HSA) when electing a high deductible health plan for full-time * Employer-paid Employee Assistance Program (EAP) * 403b Retirement Plan (Eligible after first pay period) with employer contribution after six months Applicants must reside in New York State to be considered. Compensation range may vary based on factors including but not limited to skills, education, location and experience. Apply today at: As an Equal Opportunity Employer, Catholic Charities of Buffalo is committed to providing equal employment opportunities to all individuals, regardless of race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. Catholic Charities of Buffalo will make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities, unless such accommodations would impose an undue hardship on the operation of the business. If you require reasonable accommodation during the application or interview process, please contact . Job Posted by ApplicantPro

Job Description Join Our Team at Cleantec! Are you ready to embark on a new journey? Cleantec is seeking enthusiastic individuals to join our team as Janitorial Workers, Commercial Cleaners, and Custodians. No special powers required, just a strong dedication to cleanliness and a positive attitude! Position: Janitorial Worker / Commercial Cleaner / Custodian Immediate Start: No need to wait! We're in search of dedicated individuals who can start right away. Don't worry if you lack experience; we provide on-the-job training to ensure your success. Your Responsibilities: As a valuable member of our team, your primary responsibilities will include but are not limited to: • Sweeping: Keeping floors clean and presentable., • Mopping: Making sure floors shine like new., • Dusting: Removing dust and maintaining a tidy environment., • Vacuuming: Ensuring carpets are spotless., • Bathroom & Kitchen Cleaning: Keeping these areas in top condition., • Trash & Recycling Management: Efficiently handling waste disposal. Flexible Shifts: We understand that everyone's schedule is different. That's why we offer various shifts, including mornings and evenings, to accommodate your availability. Whether you're seeking part-time or full-time opportunities, Cleantec has options to suit your needs. Competitive Compensation: • Hourly Wage: Earn between $16.00 and $17.00 per hour, depending on your location and experience. Your hard work deserves recognition! About Cleantec: Cleantec isn't just another cleaning company; we're Central New York's premier full-service janitorial and facility maintenance provider. With offices in Syracuse, Ithaca, Binghamton, Rochester, Buffalo, Utica, and Albany, we cover the entire New York region. At Cleantec, we're more than just a company; we are a team and we foster a collaborative and inclusive work culture. Join the Cleantec Team: If you're ready to contribute to our mission, we invite you to join our team. At Cleantec, we value diversity and consider all qualified applicants without regard to race, gender identity, religion, sex, color, national origin, age, disability, marital status, or military/veteran status, in accordance with applicable federal, state, and local regulations. Apply Today! Ready to take the next step in your career? Apply now and become part of our team dedicated to maintaining a clean and welcoming environment! Req. HR-5189 Requirements At Cleantec, we believe in assembling a team of individuals who bring their best to the table. Here are the qualifications we're seeking in our Janitorial Workers, Commercial Cleaners, and Custodians: • Positive Work History: A track record of reliability and dedication., • Meticulous Attention to Detail: The ability to spot even the tiniest speck of dust., • Customer Service Skills: A friendly and helpful attitude toward our valued customers., • Exceptional Communication: Effective verbal and written skills to keep everyone in the loop., • High School Diploma/GED: A foundational educational background to support your success., • Reliable Transportation: Access to dependable transportation for getting to and from work., • Physical Capability: The ability to lift up to 50 pounds to tackle the heavy-duty cleaning tasks. At Cleantec, we believe that taking care of our team is just as important as taking care of our customers. Here are the benefits you can look forward to as a member of our Cleantec team: Life Insurance: We've got your back, ensuring peace of mind for you and your loved ones. Paid Time Off: Everyone needs a break! Enjoy paid time off to recharge and rejuvenate. Employee Referral Program: Share the love! Refer talented individuals to join our team and earn rewards. Monthly Incentives: Your hard work doesn't go unnoticed! Earn bonuses and recognition for achievements like Employee of the Month, Perfect Attendance, and more. Insurance Benefits and 401K: When applicable, we offer comprehensive insurance benefits and a 401K plan to secure your financial future.

Job DescriptionDescription: Universal Associates are hardworking, self-motivated individuals with positive attitudes who provide a specialized banking experience and are empowered to recommend solutions for individual client’s needs. Universal Associates follow our bank philosophy: Positive Energy, Positive Outcomes. Below is a list of essential functions of this position. Additional responsibilities may be assigned in the position. KEY RESPONSIBILITIES • Enthusiastically greet our clients and engage in conversations. Uncover opportunities and make product and service recommendations., • Deliver an exceptional experience to our clients by creating an unforgettable banking experience with every interaction., • Perform accurate transactions, maintenance for clients, account opening and retail lending at a high level., • Follow all bank policies and operational procedures to ensure security and compliance., • Meet or exceed performance targets related to customer satisfaction, product sales, and financial wellness conversations. ATTITUDES Builds positive relationships with internal and external clients by valuing other's feelings and rights in both words and actions, and embracing other's unique beliefs, backgrounds, and perspectives by demonstrating: • Respect- treat every client and colleague with dignity and respect., • Client Focus- greet customers warmly, listen attentively and provide tailored financial solutions., • Inclusion- embrace diverse perspectives creating a welcoming environment for all. BEHAVIORS Demonstrates strong business ethics and honest behaviors and the ability to positively influence and work with others to achieve excellent results by demonstrating: • Leadership- show leadership in day-to-day operations by modeling a positive attitude and strong work ethic., • Integrity- adheres to bank policies, arrives on time, takes responsibilities for their actions and contributes to a positive, trustworthy atmosphere that reflects the bank’s standards and values., • Collaboration- work effectively within a team, contribute ideas, and support colleagues., • Volunteerism- actively support and participate in community outreach and volunteer initiatives. COMPETENCIES Reflects skill, good judgement, positive conduct, and personal responsibility for assigned areas. Seeks to implement and leverage services and technologies that create efficiencies by demonstrating: • Accountability- accurately process transactions in compliance with bank policies and regulatory standards. Effectively manage cash drawer, TCD, TCR, ETM, Vault and coin machine responsibilities. Take ownership of daily job duties., • Innovation- identify opportunities to improve service efficiency or customer experience and suggest creative solutions., • Professionalism- consistently demonstrates courteous behavior, integrity, and a strong work ethic while representing the bank with a polished appearance and clear communication. POSITION LEVEL(S) EXPECTATIONS (if applicable) • UA I- Open consumer and business deposit accounts, • UA II- Ability to uncover and originate consumer loans plus all above duties., • UA III- Maintain current registration with NMLS to originate home equity loans and lines. Uncover and build upon Center of Influence and Networking Opportunities plus all above duties., • UA IV- Maintain current registration with NMLS to originate purchase mortgages plus all above duties. SEEKS PROFESSIONAL DEVELOPMENT OPPORTUNITIES Actively participate in expanding skill sets and career paths by attending training programs, workshops, certifications, and educational resources relevant to the role. Set stretch assignments and cross functional opportunities that foster growth and learning. Requirements: QUALIFICATIONS, EDUCATION, & EXPERIENCE To perform this position successfully, an individual must be able to perform each essential position requirement satisfactorily and a skills inventory is listed below. A high school diploma or general education degree (GED) is required, with related experience and secondary education preferred. A background screening will be conducted. • LANGUAGE SKILLS: Ability to read, comprehend, and interpret documents. Possesses professional communication and interpersonal skills to write and speak effectively both one-on-one and before groups of clients or employees of the organization. Ability to communicate to clients directly and effectively., • TECHNOLOGY SKILLS: Ability to utilize telephone systems and possess good digital literacy including email, internet and intranet use. Experience or the ability to learn core transaction system, debit card system, statement processing system, cash advance machines and any other computer programs pertinent to performing job duties., • MATHEMATICAL SKILLS: Ability to add, subtract, multiply, and divide in all units of measure., • REASONING ABILITY: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to solve challenging problems involving several variables in a standardized situation. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. DISCLAIMER: This job description is not an exclusive list of responsibilities and duties. They may change at any time without notice. BENEFITS • Medical, Dental, Vision & Life Insurance, • 401K with company match, • Paid Time Off & Recognized Holidays, • Leave policies, • Voluntary Benefit Options (Life, Accident, Critical Illness, Hospital Indemnity & Pet), • Employee Assistance Program, • Employee Health & Wellness Program, • Special Loan and Deposit Rates, • Gradifi Student Loan Paydown Plan BankOnBuffalo is an equal opportunity employer and all applicants are considered based on qualifications without regard to sex, race, color, ancestry, religious creed, national origin, sexual orientation, gender identity, physical disability, mental disability, age, marital status, disabled veteran or Vietnam era veteran status. CNB Financial Corporation is an Affirmative Action Employer and is committed to fostering, cultivating and preserving a culture of diversity and inclusion.

Job Description JOB TITLE: FAMILY SUPPORT SPECIALIST/FAMILY RESOURCE SPECIALIST PROGRAM: Healthy Families Niagara STATUS: Full Time (35 Hours Per Week), Hybrid Position FLSA DESIGNATION: Hourly REPORTS TO: Supervisor DEGREE: High School Diploma or GED; AAS Degree in a Health and Human Service field preferred EXPERIENCE: Minimum of one (1) year in working with families and children and having a working knowledge of normal child growth/development and parent-child relationships preferred. SALARY: $19.00 Per Hour Niagara Falls and Lockport locations BENEFITS: • Hybrid work model available with most positions, • Health insurance with an HRA account (HRA-80% of the deductible), vision, and dental plans available (health insurance begins 1st day of month after 30 days of work service), • Employees working at least 1,000 hours per year and who opt out of health insurance either upon hire or during the open enrollment period will receive a $750 lump-sum payment, • Flexible Spending accounts for both health and dependent care, • Employee Assistance Program available, • Employer paid short- and long-term disability insurance available, • Employer paid life insurance with the option to purchase additional coverage at group rates (available the 1st day of month after 30 days of work service), • 401k Retirement Savings Plan – Agency contributes 1% of an employee’s salary after 1 year of service yearly AND in addition matches the first 3% that the employee contributes to their 401k Plan, • 15 Paid Time Off days, (PTO) in the first year (buy back, carryover, and transfer to Long Term Sick bank is also available at calendar year-end of unused PTO), • Employee receives yearly - 1 floating holiday and 13 recognized Agency holidays, • 1 Wellness Day Yearly, • Wage/Longevity Bonuses available, • Attendance Bonus available bi-annually, • Bereavement Leave – 4 work days of leave with pay available, • Staff Recognition/Staff Appreciation events, • Team Building and In-House training available offering learning and educational opportunities AGENCY REQUIREMENTS: • Valid New York State Driver’s License, • Use of a personal vehicle, • Live near or in target area SKILLS: • Ability to relate to people with respect to their individuality and cultural diversity using a strength-based model, • Believes in and advocates for nurturing, non-violent discipline of children, • Non-judgmental, • Task oriented, • Good writing and organizational skills, • Strong interpersonal skills AGENCY EXPECTATIONS: • Demonstrates knowledge of the program, mission, and services of Pinnacle Community Services, (PCS), • Attends and participates in appropriate agency staff trainings and meetings, • Advocates for cultural diversity/sensitivity as appropriate, • Reports all suspected incidences of child abuse/neglect to NYS Hotline with supervisory approval, • Participates actively in ongoing professional development JOB RESPONSIBILITIES: • Initiates and maintains regular (weekly) and long term (up to 5 years) contact/support with families, • Visits with families primarily in their home for a minimum of one (1) hour, • Directs family centered interventions which are strength based and directed at establishing a trusting relationship, • Assists families in strengthening the parent-child relationship, • Assists families in improving their skills to optimize the home environment, • Assists families in improving the family support system, • Increases the family’s ability to problem solve and assume the role of advocate for themselves and their children, • Identifies and refers for contact/appointments at other supportive agencies, including health care appointments, • Assists family in establishing goals and a plan for accomplishment of the goals, • Assesses normal growth and development of the target child, • Completes referral forms and other agency forms and reports as necessary, • Assists other staff with providing Community or Group presentations and outreach, • Attends case conferences with Program Supervisors and Family Assessment Workers, • Assists with Program Participant Support Groups, Parenting Classes, obtaining donations and any other projects assigned by your Supervisor, • Attends and participates in CORE, wrap-around and team trainings, • Presents Healthy Families Niagara and PCS Agency services to the community at large, • Meets on a regular, planned basis for a minimum of two (2) hours per week with Supervisor at a regularly scheduled time, • Maintains confidentiality of Agency, • Performs other duties assigned by Administration DISCLAIMER: The information contained in this job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of this position. EOE STATEMENT: It is the policy of Pinnacle Community Services, Inc. to provide equal opportunity in employment and delivery of those we serve without regard to hire, promotion, layoff, recall or other terms and conditions of employment because of race, creed, age, color, sex, sexual orientation, religion, disability, national origin, gender identity, citizenship of any person, immigration status of any person who is not a citizen of the United States, or any other category protected by law. The prohibition of discrimination includes harassment. The people we serve include all those we serve and people service groups who request and are eligible for Pinnacle Community Services, Inc. Ongoing training is provided to assure adherence to this Policy. Pinnacle Community Services, Inc. is an Equal Opportunity Employer.

Job Description Are you a recent or soon-to-be graduate hoping to begin your counseling career in the Mental Health or Substance Use field? Perhaps you’re a seasoned professional seeking an organization where you can advance your career? Are you interested in working for an innovative company who has been voted a Best Place to Work in New York State for the last 17 years? Is it important to you to have scheduling flexibility, student loan assistance, generous paid time off, and quarterly bonus potential? If you answered yes to any of the questions above, a role at Horizon Health Services might be the perfect fit for you! “Horizon is truly a best company to work for. Our person-centered approach allows me to be flexible with my patients, resulting in strong professional bonds that work to foster dynamic change!” -Rachel S., LMSW, Senior Counselor II What will your day look like? Our highly regarded onboarding program will offer you direct mentorship with experienced counselors, individualized training, and a team of coworkers who want to ensure your success here at Horizon! We are all about collaboration. We want to hear your thoughts, work with you as a team, and help you build confidence! Some of the day-to-day responsibilities you will have include: • Attending trainings via our new state-of-the-art learning management system where you will gain the necessary knowledge to be a successful counselor, • Conducting comprehensive patient assessments and developing treatment plans that identify patient needs and strengths, • Building effective therapeutic relationships as you develop rapport and hope to patients of diverse backgrounds, • Participating in weekly one-on-ones with your supervisor, as well as team meetings, to discuss case presentations, • Utilization of evidenced based practices such as CBT, DBT, and MI to help serve as a catalyst for change and improved quality of patients’ lives, • Creatively problem solve with patients around practical obstacles, in effort to increase whole body wellness At Horizon, we don’t just offer a workplace—we offer a community where you can thrive while making a meaningful impact in the lives of others. Recognized as a Best Place to Work in NYS for 17 consecutive years and one of America’s Best Workplaces, we take pride in fostering a culture where motivated teammates collaborate to make a difference, every day. Join us and experience the satisfaction of doing work that matters alongside people who share your passion! As a counselor, we want you to feel challenged, supported, and fulfilled in your work! The work we do is not easy, but it is rewarding. We pride ourselves on our unique corporate culture of caring and respect, while also being progressive and highly spirited! What we offer that you will love: • Evidence-based clinical programming designed by leaders in the behavioral health field Horizon offers clinicians a Behavioral Health AI-powered platform to assist with note documentation requirements. This assist with reducing administrative burden and enhancing quality documentation/clinical outcomes. • State-of-the-art onboarding program, complete with your own clinical attending, • Hundreds of clinical and nonclinical trainings available at our own Horizon University, 100% free!, • Reimbursement of expenses for licensure, certification, and renewal, • Career growth opportunities, including the flexibility to work in both mental health and addiction services, • Student loan assistance. This program helps pay off our team members' student loans every month. One year after joining you will have been able to pay off an extra $600!, • Quarterly bonuses with an annual earning potential of eight thousand dollars! Horizon employees and their families (includes spouses and children up to age 30) are eligible for a 10% discount on their tuition through a partnership with Capella University. In addition to all of the all-nighters and cramming for exams… This position is specifically for our clinic located at 2400 Pine Ave, Niagara Falls NY. Position Hours: You’ll coordinate a personalized schedule with your supervisor that will meet both the clinic and patients’ needs as well as yours. Our outpatient clinics offer expanded hours Monday – Thursday so we’ll ask you to be available at least 2 evenings per week, but don’t worry about jeopardizing your work-life balance… we can help you create a schedule that works for you, as many locations close earlier on Fridays! Compensation: Horizon is consistently evaluating our compensation and benefit packages to ensure we remain competitive. The range of pay for this position is $49,712 - $58,552. Starting pay may be impacted based on experience and education. This position includes a bonus earning opportunity, with an annual max potential of $9,000, based on volume of service visits provided and cash equivalent opt out benefits. Compensation adjustments are evaluated annually. This position entails eligibility for a sign-on bonus of up to $5,000 for your commitment to work at our Horizon Certified Behavioral Health Clinics (CCBHC) located at our Pine Avenue Recovery Center and Lockport Recovery Centers for at least one year. A change in scheduled hours or location of employment may impact eligibility of bonus. Physical demands associated with this position include: • Sitting for extended periods, alternating between standing and sitting, • Mobility required with repetitive wrist, hand, and finger movements Horizon commits to being an anti-racist, diverse, equitable, and inclusive organization. Through self-reflection and our commitments to education, growth and development, increased workplace diversity throughout all levels of our organization and the cultivation of meaningful relationships, we pledge to advance equity, racial justice, and equal opportunity for all. Disclaimers: Horizon endorses public health measures including vaccinations. We encourage all applicants to be mindful of the fact that Horizon is a healthcare agency providing in person services throughout our community. This information is intended to provide a general overview of the position; it is not a full job description.

Job Description Are you seeking a rewarding and fulfilling career opportunity? Apply to be a Psychiatrist today! What will your day look like? At Horizon, you’ll enjoy a supportive, team-based work environment. Have a question? There’s always someone there to help! We offer a seamless onboarding experience that’ll ensure your success in your new role. As a Psychiatrist at Horizon, you will… • Provide initial psychiatric evaluations for individuals admitted to mental health, substance use disorder, and rehabilitation and recovery programs., • Provide follow-up, medication-focused services., • Participate in our team-based clinical case conference and case reviews to provide consultation and guidance with difficult cases., • Prescribe psychotropic and/or addiction medications., • Review and interpret medical records., • Make recommendations for coordination of care and referral to primary care., • Ensure that all confidential and potentially sensitive information is processed, maintained, and utilized in a strictly confidential manner., • Documents all services provided in the case record. Must be literate with electronic health records., • Engage in Provider Collaboration with up to 4 nurse practitioners., • Offer second opinion assessments., • Provide AOT assessments as needed. At Horizon, we don’t just offer a workplace—we offer a community where you can thrive while making a meaningful impact in the lives of others. Recognized as a Best Place to Work in NYS for 17 consecutive years and one of America’s Best Workplaces, we take pride in fostering a culture where motivated teammates collaborate to make a difference, every day. Join us and experience the satisfaction of doing work that matters alongside people who share your passion! What we offer that you’ll love… • Company Culture: At Horizon, we pride ourselves on cultivating an atmosphere of teamwork where all employees feel heard and valued., • Diversity & Inclusion: We are committed to equity, racial justice, and equal opportunity for all, and strive toward this goal through the work of our Diversity, Equity, Inclusion and Belonging department, frequent trainings, ongoing conversations, affinity groups, and more., • Trainings, Trainings, and More Trainings: We have an entire team dedicated to your personal development and professional growth., • Team Building, Connection, and Relationships: At Horizon, we’re more than co-workers, we’re a community. We support each other, celebrate our achievements and milestones together, and have fun together!, • Retirement: We know you want to retire comfortably and we’re here to help! Horizon offers 401(k) AND profit-sharing programs to make sure you’re set for the future., • Student Loan Assistance: We help pay off our team members' student loans every month. One year after joining, you’ll have been able to pay off an extra $600! Horizon employees and their families (includes spouses and children up to age 30) are eligible for a 10% discount on their tuition through a partnership with Capella University. We can’t wait to learn more about you! Here are a few specifics of what you’ll need for the job: • MD or DO, and board certified in Psychiatry with an active DEA., • Must be in good standing with the American Board of Psychiatry and Neurology (ABPN)., • 1-3 years of experience preferred., • Strong preference for individuals well versed in addiction medicine. This position is located at 2400 Pine Ave, Niagara Falls NY. Hours: This position is per-diem for 1-2 days per week. Compensation: Horizon is consistently evaluating our compensation and benefit packages to ensure we remain competitive. The range of pay for this position is $150.00 - $185.00 per hour. Starting pay may be impacted based on experience and education. Compensation adjustments are evaluated annually. This position entails eligibility for a sign-on bonus of up to $5,000 for your commitment to work at our Horizon Certified Behavioral Health Clinics (CCBHC) located at our Pine Avenue Recovery Center and Lockport Recovery Centers for at least one year. A change in scheduled hours or location of employment may impact eligibility of bonus. Physical demands associated with this position include: • Stationary posture with frequent standing/sitting alternation., • Mobility between nearby worksites and within facilities., • Mobility required involving repetitive wrist, hand, and finger movements. Horizon commits to being an anti-racist, diverse, equitable, and inclusive organization. Through self-reflection and our commitments to education, growth and development, increased workplace diversity throughout all levels of our organization and the cultivation of meaningful relationships, we pledge to advance equity, racial justice, and equal opportunity for all. Disclaimer: Horizon endorses public health measures including vaccinations. We encourage all applicants to be mindful of the fact that Horizon is a healthcare agency providing in person services throughout our community. This information is intended to provide a general overview of the position; it is not a full job description.

Job Description Case Manager - Full-Time position, (35 Hours Per Week) Degree: Associates Degree in Human Services, or a related field (Bachelor's degree preferred) Experience: Relevant experience in crisis intervention and residential settings, reflecting the specific needs of at-risk youth case management at Casey House POSITION OVERVIEW: The Youth Services Case Manager is responsible for supporting the Residential Shelter team in Case Management in addition to demonstrating knowledge of the mission and services of the Agency. BENEFITS: • Health insurance with an HRA account (HRA-80% of the deductible), vision, and dental plans available (health insurance begins 1st day of month after 30 days of work service), • Employees working at least 1,000 hours per year and who opt out of health insurance either upon hire or during the open enrollment period will receive a $750 lump-sum payment, • Flexible Spending accounts for both health and dependent care, • Employee Assistance Program available, • Employer paid short- and long-term disability insurance available, • Employer paid life insurance with the option to purchase additional coverage at group rates (available the 1st day of month after 30 days of work service), • 401k Retirement Savings Plan – Agency contributes 1% of an employee’s salary after 1 year of service yearly AND in addition matches the first 3% that the employee contributes to their 401k Plan, • Mileage Reimbursement, • 15 Paid Time Off days, (PTO) in the first year (buy back, carryover, and transfer to Long Term Sick bank is also available at calendar year-end of unused PTO), • Employee receives yearly - 1 floating holiday and 13 recognized Agency holidays, • 1 Wellness Day yearly, • Wage/Longevity Bonuses available, • Attendance Bonus available bi-annually, • Bereavement Leave – 4 work days of leave with pay available, • Staff Recognition/Staff Appreciation events, • Team Building and In-House training available offering learning and educational opportunities QUALIFICATIONS/EXPERIENCE: • Associates Degree in Human Services (or related field) and one year experience required, • At least one year experience working with runaway, homeless, and at-risk youth in community-based or residential settings, • Experience in crisis intervention, case management, or counseling in a residential setting is a plus, • Valid NYS Driver License and use of personal vehicle during work hours, • Proficiency in Microsoft applications (i.e. Word, Excel, PowerPoint, Outlook, etc.) and ability to use web-based databases, • Reports all suspected child abuse/neglect to NYS Hotline with supervisory approval, • Attends and participates in appropriate Agency staff trainings and meetings and program supervision, • Advocates for cultural diversity/sensitivity as appropriate, • Experience and knowledge on the use of computers, cell phones and a broad understanding of using the Internet and email in the workplace, • Effectively communicate with consumers, community partners and Agency staff including accurate documentation, • Participate actively in ongoing professional development, • Provide ongoing crisis services, positive youth development, trauma informed care, and support for (RHY) runaway, homeless and at-risk youth in an emergency shelter, • Complete program prescreening interviews and intake paperwork for new residents, • Interview, develop, and implement treatment plans in cooperation with individual youth, • Provide direct case management services to residential and non-residential clients, • Assess the needs of youth and make referrals to appropriate community agencies and resources; advocate for youth in community to ensure service needs are being met/maintained, • Maintain caseload of youth in residence and complete 30, 60, 90 day follow-up reports for discharged youth, • Establish working relationships with referral sources and other related service agencies, • Maintain residential and non-residential client files in compliance with regulatory agencies and complete paperwork in a timely manner, • Keep records for evaluating and statistical reporting to funding agencies, • Review current practices to advocate for change when needed, particularly those needed by RHY, • Participates actively in RHY training and education, • Educate youth in shelter on various topics including but not limited to HIV, AIDS and other items as determined by program guidelines. Orient youth to group home including resident guidelines, fire safety, etc., • Team with program staff in order to provide consistency of services, • Transport clients as appropriate, • Represent Agency and Program in the community; conduct school and community presentations for the purpose of educating youth about program services, • Provides outreach for Casey House services to youth, agencies, personnel, families, schools, etc., • Job performed in Residential Shelter setting, • Daily local travel, • Occasional lifting (15 pounds or less), • Occasional standing/sitting, • Moderate stress The information contained in this job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of this position. EOE Statement: It is the policy of Pinnacle Community Services, Inc. to provide equal opportunity in employment and delivery of those we serve without regard to hire, promotion, layoff, recall or other terms and conditions of employment because of race, creed, age, color, sex, sexual orientation, religion, disability, national origin, gender identity, citizenship of any person, immigration status of any person who is not a citizen of the United States, or any other category protected by law. The prohibition of discrimination includes harassment. The people we serve include all those we serve and people service groups who request and are eligible for Pinnacle Community Services, Inc. Ongoing training is provided to assure adherence to this Policy. Pinnacle Community Services, Inc. is an Equal Opportunity Employer.