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NYSTEC is a nonprofit technology consulting company, advising agencies, organizations, institutions, and businesses since 1996. We're independent and vendor-neutral, so we have our clients' best interests at heart. At NYSTEC, we know that we succeed when individuals and teams flourish personally and professionally, so our benefits and perks support that mindset. Interested in future business analyst roles? We're always eager to connect with talented professionals. This posting is intended to identify and engage potential candidates in advance of hiring needs. Applications will be reviewed regularly, and qualified candidates will be contacted when a role becomes available. At NYSTEC, consultants at all levels contribute to business analysis work across a wide range of client projects. In this type of role, you'll work closely with stakeholders to identify opportunities for change in how their organization operates and will help design and deliver solutions that drive meaningful impact. This includes understanding business needs, gathering and analyzing requirements, and providing support for implementing effective, goal-driven strategies. • Collaborate with stakeholders to understand business needs and challenges., • Elicit, document, trace, and prioritize business requirements., • Document user stories/requirements that address project business objectives., • Compile and synthesize analyses and findings into reports and other client deliverables (e.g., process flows, data flows, system architectures, context diagrams, and use cases)., • Anticipate and communicate issues/risks., • Create project documentation., • Update presentation materials., • Experience gathering and documenting business requirements., • Critical thinking, problem solving, and analytical skills., • Ability to create process flows, use cases, and functional specifications., • Skilled in stakeholder engagement and translating business needs into solutions., • Experience with requirements management tools (e.g., Jira), • Knowledge of structured query language (SQL) for data validation or analysis., • Exposure to Agile environments (e.g., writing user stories), • Experience with modeling tools (e.g., Visio) It is NYSTEC's policy to provide equal employment opportunity (EEO) to all individuals, regardless of actual or perceived race, color, creed, religion, sex, or gender (including pregnancy, childbirth, and related medical conditions), gender identity or gender expression (including transgender status), age, national origin, ancestry, citizenship status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information, military service and veteran status, sexual orientation, marital status, or any other characteristic protected by local, state, or federal laws and ordinances. NYSTEC is strongly committed to this policy and believes in the concept and spirit of the law. Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please contact ___ if you require a reasonable accommodation to apply for or to perform this job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. Applicants must be authorized to work in the United States without the need for visa sponsorship now or in the future. Learn more about NYSTEC by visiting ___. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the ___ notice from the Department of Labor.

For more details, please connect with Soumya Nayak at or call at (919) 892-9711. Job Title: Software Analyst Duration: 30 Months Location: ITS/Office of Mental Health, 44 Holland Avenue, Albany, NY 12229 Position Type: Full-Time Hours Per Week: 40 Hours Interview Type: Webcasting (Camera Required) Ceipal ID: SNY_SOFT686_SN Job Code: HBITS-07-14686 End Client: Office of Mental Health (OMH) Department: ITS Scope of Project NIMRS2.0 , EHR, ALFS Analysis, ATA Rewrite and other OMH Projects as needed Position will require candidate to act as a liason between business, stakeholders and technology teams, evaluating company operations to identify inefficiencies and implementing solutions. Candidate must analyze data, define project requirements, and create documentation to improve processes, products, or software. Key tasks include researching, communicating, and facilitating change along ITS technical standards Responsibilities: Daily Tasks will include but not limited to the following: • Work closely with the project manager, ITS manager, technical team members and other project stakeholders to provide leadership throughout the System Development Life Cycle (SDLC)., • Work as a liaison to stakeholders and Subject Matter Experts to elicit, analyze, communicate, validate and verify the requirements for complex changes to current business processes, policies and information systems and for the development of new business processes, policies and information systems., • Create as-is and to-be business process flows to ensure that the implemented business process and supporting software meets OMH needs., • Conduct requirements workshops and JAD sessions with OMH subject matter experts as one of the many techniques to be used to elicit requirements., • Create business requirements documents, context diagrams, business requirements document (BRD), system “as-is” and “to be” states, system specifications, use cases and workflow diagrams, report and screen mockups, swim lane diagrams, and prototypes., • Provide development team with clearly articulated artifacts and ensure development team understanding., • Ensure that artifacts required by ITS governance process and Secure Systems Development Lifecycle (SSDLC) are created and support the project scope., • Manage requirements through the life of the contract using a requirements management plan and traceability to ensure coverage between the source of each requirement and the test case(s) it will be tested by. Required/Preferred Skills: Studies the software application domain, prepares software requirements, and specification documents. Liaises between the software users and the software developers. Conveys the demands of software users to the developers. Skills include: working knowledge of software technology; computer programming experience/expertise; general business knowledge; problem solving/reduction skills; interpersonal relation skills; flexibility and adaptability. Expert • 84+ months: Candidate is able to provide guidance to large teams and/or has extensive industry experience and is considered at the top of his/her field., • 84 Months experience performing analysis by eliciting then analyzing the stakeholder’s business needs using a variety of analysis techniques including but not limited to JAD sessions, requirement elicitation sessions, conducting interviews, creating user stories, documenting As Is and To Be documents and diagrams, and converting those into verified and validated functional and non-functional requirements for development., • 84 Months experience creating and maintaining software development artifacts for communication of requirements, including context diagrams, textual use cases, swim lane diagrams, report specifications, wireframes, user interface specifications, and non-functional requirements specifications., • 84 Months experience facilitating requirement workshops, JAD sessions and structured walkthroughs, practicing effective communication to ensure requirements are understood, conveyed, and met., • 72 Months experience creating test plans/cases, managing defects with development teams, and working with users on User Acceptance Testing., • 72 Months experience managing requirements throughout the Requirements Management Lifecycle, including creation and execution of a Requirements Management Plan, requirements traceability, establishing requirements baselines and managing requirements change control, • 36 Months experience working on various applications within healthcare including but not limited to patient records, billing and finance, and human resources., • CBAP (Certified Business Analysis Professional) certification by the International Institute of Business Analysis (IIBA) OR, • PMP Project Management Professional certification by the Project Management Institute (PMI) V Group Inc. is a NJ-based IT Services and Products Company with its business strategically categorized in various Business Units including Public Sector, Enterprise Solutions, Professional Services, Ecommerce, Projects, and Products. Within Public Sector business unit, we cater IT Professional Services to Federal, State and Local. We have multiple awards/ contracts with 30+ states, including but not limited to NY, CA, FL, GA, MD, MI, NC, OH, OR, CO, CT, TN, PA, TX, VA, NM, VT, and WA. If you are considering applying for a position with V Group, or in partnering with us on a position, please feel free to contact me for any questions you may have regarding our services and the advantages we can offer you as a consultant. Please share my contact information with others working in Information Technology. Website: LinkedIn: Facebook: Twitter:

Job Title: System Integration Engineer- Level II Location: Albany NY 12203 Duration: 3 Years Only on W2 Project or Program name the consultant will be working on Staff Augmentation Services required to perform critical tasks necessary to support OASAS system upgrades, modernization and Salesforce Integration. Duties and Responsibilities to be performed by the consultant A System Integration Engineer defines and implements strategies and technology that ensures the seamless integration of data and application interfaces between business stakeholders and IT teams by eliciting, documenting, and analyzing requirements to design, configure, and deploy Salesforce solutions. They must always translate business needs into functional specs, manage system enhancements, and ensure optimal performance. Key Responsibilities • Requirements Gathering & Analysis: Conduct stakeholder workshops to elicit, analyze, and document business requirements, transforming them into user stories and technical specifications. • System Configuration & Development: Configure Salesforce functionality (workflows, validation rules, security models, flows) and support developers in creating Apex, Visualforce, and Lightning components. • Process Mapping & Optimization: Analyze current state processes to identify inefficiencies, designing future state solutions using process mapping tools., • Testing & Deployment: Lead User Acceptance Testing (UAT), create test scripts, and coordinate deployment across Salesforce sandboxes., • Data Management & Reporting: Perform complex data analysis, build reports and dashboards, and maintain data integrity., • Support & Documentation: Troubleshoot support issues, create documentation (user manuals, release notes), and provide training., • Required Technical Skills, • Salesforce Platform: Proficient in Sales/Service Cloud, Lightning Experience, and declarative automation tools (Flows)., • Technical Knowledge: Understanding of Salesforce object modeling, APIs, and data integration patterns., • Methodologies: Experience with Agile/Scrum and project management lifecycles., • Tools: Proficient in process mapping software (Visio/Lucidchart), SQL, and data loader tools. Required Soft Skills • Communication: Ability to bridge communication between technical teams and non-technical business users., • Problem-Solving: Strong analytical capabilities to resolve complex business challenges., • Project Management: Ability to manage multiple, complex projects simultaneously. Mandatory Qualifications Level II- More than seven (7) years of experience working on complex projects with 2 or more years in a leadership role as a System Integration Engineer More than two (2) years of Salesforce architecture and solution design experience. Minimum two (2) years experience in using Salesforce Service Cloud and CRM. Desirable Qualifications Bachelor's degree in computer science, Information Systems, or a related field. Salesforce Certified Business Analyst and Administrator certifications. Two (2) Years Experience with CPQ, Pardot, or specialized Salesforce Industries clouds. Two (2) Years experience in Sales/Service Cloud, Lightning Experience, and declarative automation tools (Flows). Two (2) Years experience Salesforce object modeling, APIs, and data integration patterns. Two (2) Years experience in process mapping software (Visio/Lucidchart), SQL, and data loader tools. Two (2) Years experience in Requirements Gathering & Analysis: Conduct stakeholder workshops to elicit, analyze, and document business requirements, transforming them into user stories and technical specifications. Two (2) Years experience in System Configuration & Development: Configure Salesforce functionality (workflows, validation rules, security models, flows) and support developers in creating Apex, Visualforce, and Lightning components. Two (2) Years experience in Process Mapping & Optimization: Analyze current state processes to identify inefficiencies, designing future state solutions using process mapping tools. Two (2) Years experience in Testing & Deployment: Lead User Acceptance Testing (UAT), create test scripts, and coordinate deployment across Salesforce sandboxes.

Job Description Job Title: Operations Analyst Location: Cohoes, NY Pay Rate: $30/hour Duration : 6 Months Job Summary Operations is a dynamic and multi-faceted division that partners with different areas of the firm to deliver high-quality financial and operational services to clients. The team plays a critical role in providing risk management, operational controls, and process oversight to protect and enhance the firm’s assets and reputation. The Group supports charitable giving programs through the firm’s Donor Advised Philanthropy Fund. The Analyst will collaborate with internal teams across Asset & Wealth Management to administer donor-advised funds, ensure accurate financial records, and support regulatory reporting for charitable entities. Key Responsibilities Operations & Client Request Processing Review and approve pending client requests ensuring proper authorization and documentation in line with policy requirements. Coordinate and complete team-specific operational tasks as requested by the business. Conduct quality reviews of team members’ work to ensure accuracy and data integrity. Work across multiple internal systems and platforms to process transactions and maintain records. Collaborate with internal teams to resolve operational issues and answer policy-related questions. Provide operational support and contribute to special projects as required. Identify unusual or suspicious activities and escalate issues appropriately. Adhere to firm policies related to quality, client service, compliance, and information security. Financial Operations & Reporting Daily Reconciliations: Review transactions for donor-advised funds and charitable entities to ensure accuracy of records compared with custodian accounts. Work with trading teams to resolve discrepancies. Cash Management: Monitor bank accounts, perform cash controls, and review expenses and budgets. Process vendor invoices in coordination with Accounts Payable. Reporting: Generate and analyze daily, weekly, monthly, and annual reports including KPI/KRI metrics related to operational performance. Regulatory Support: Assist in preparing regulatory and tax filings for charitable organizations including Form 990, Form 8282, FBAR, and related financial disclosures. Financial Statements: Support preparation of financial statements including statements of net assets and changes in net assets. Process Improvement Review current operational workflows to identify inefficiencies. Partner with Engineering and Business Intelligence teams to automate processes and improve operational efficiency. Document and update operational procedures within the Finance and Accounting functions of Charitable Services. Basic Qualifications Bachelor’s degree required. Minimum 2+ years of relevant professional experience. Strong proficiency in Microsoft Office, especially Excel.

NYSTEC is a nonprofit technology consulting company, advising agencies, organizations, institutions, and businesses since 1996. We're independent and vendor-neutral, so we have our clients' best interests at heart. At NYSTEC, we know that we succeed when individuals and teams flourish personally and professionally, so our benefits and perks support that mindset. As a business analyst in the Modernization and Data Solutions practice, you will collaborate with team members to conceptualize, deliver, and support our clients through today's ever-changing healthcare landscape. NYSTEC is considered a trusted advisor, providing subject matter expertise, and connecting the dots for our clients. Over the last five years, NYSTEC has consulted on some of the largest Medicaid initiatives and served in various roles across a multitude of New York State healthcare technology systems. Serving as a business analyst, your day-to-day role as a NYSTEC associate consultant will include supporting healthcare technology initiatives for our clients, partners, and stakeholders - primarily through applying effective business analysis, critical thinking, and problem-solving skills to our healthcare project(s). • Document user stories/requirements that define the project's business objectives., • Elicit and document business requirements under the guidance of senior resources., • Support the team in conducting analyses and construct business requirements, use cases, and business process flows to support the desired end state., • Document current-state assessments as a part of a high-functioning team., • Document meeting minutes, action items, and next steps for moving project work forward., • Exhibit excellent organization, writing, documentation, communication, and analytical skills to meet project goals., • Proficient with the Microsoft Office suite of applications., • Critical thinking, problem solving, and analytical skills., • Ability to develop relationships with stakeholders and to understand their needs through excellent listening and effective written and verbal communication., • Excellent communication and writing skills., • Willingness to seek knowledge and expertise through professional development within your specialty and to follow up with action to improve quality and establish best practices., • Experience with health information technology projects., • Experience with system development life cycle (SDLC) activities to manage, plan, design, implement, test, and deliver information systems and strategies. It is NYSTEC's policy to provide equal employment opportunity (EEO) to all individuals, regardless of actual or perceived race, color, creed, religion, sex, or gender (including pregnancy, childbirth, and related medical conditions), gender identity or gender expression (including transgender status), age, national origin, ancestry, citizenship status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information, military service and veteran status, sexual orientation, marital status, or any other characteristic protected by local, state, or federal laws and ordinances. NYSTEC is strongly committed to this policy and believes in the concept and spirit of the law. Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please contact ___ if you require a reasonable accommodation to apply for or to perform this job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. Applicants must be authorized to work in the United States without the need for visa sponsorship now or in the future. Learn more about NYSTEC by visiting ___. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the ___ notice from the Department of Labor.

The SOX Senior Analyst/Analyst is responsible for assisting in the execution of the Company's Sarbanes-Oxley (SOX) program through the walkthrough and testing of the design and operating effectiveness of controls. Additionally, the SOX Senior Analyst/Analyst will document, and evaluate control defic

Come join our amazing team and work a remote schedule! The Business Optimization Analyst position will be responsible for mapping processes, analyzing system and process efficacy, and developing reporting solutions that visualize performance and trends. Collaborate with stakeholders to design and implement business reporting and analytics solutions that align with organizational needs. Recommend and implement process improvements and system workflow solutions, while ensuring timely execution of project deliverables. Perform all duties in accordance with company policies and procedures, as well as applicable US state and federal laws and regulations. The approved Target Pay range for this position is $90,000 to $105,000. What you'll do: * Collaborate with stakeholders to gather and document business requirements and translate them into functional and technical specifications. * Support the development and implementation of solutions that address business needs and enhance operational efficiency. * Analyze and map current business processes to identify areas for improvement and optimization. * Provide business leaders with recommendations on system performance, utilization, process changes,and system enhancements or if a contract extension or new system/tool may be needed. * Create a variety of reporting solutions such as operational reports or dashboards to visualize business unit performance and trends. * Conduct data analysis to identify trends, patterns, and opportunities for growth. * Provide training and support to end-users on new systems and processes, also ensuring policies and procedures are updated and maintained. * Partner with stakeholders to drive consensus on project goals and objectives. * Assist in project management activities, including planning, execution, and monitoring of project deliverables. * Stay updated on industry trends and best practices to ensure the organization remains competitive. * Perform other duties as assigned. What you'll need: * Bachelor's degree in Information Technology, Business Administration, or related field or equivalent work experience. Master's degree is a plus. * Five plus (5+) years of experience in Business Analyst role analyzing and optimizing business processes, translating requirements into actionable solutions, and collaborating with cross-functional teams to drive project success. * Relevant certifications (e.g., Certified Business Analysis Professional, PMI-Professional in Business Analysis, Agile/ Lean Six Sigma) are a plus. * Proficiency in data analysis tools and business intelligence software (e.g., Excel, SQL, Power BI, Tableau). * Strong understanding of business processes, project management methodologies, and systems development lifecycle (SDLC). * Strong problem-solving skills and attention to detail. * Excellent verbal and written communication skills, with the ability to present complex information in a clear and concise manner. * Ability to work collaboratively in a team environment and manage multiple projects simultaneously. * Growth mindset focused on process adoption, human capital retention, and employee engagement. * Ability and desire to function in a high-paced, heavily regulated work environment. * Strong time management skills and delivers high-quality work within defined timelines. Our Company: Carrington Mortgage Services is part of The Carrington Companies, which provide integrated, full-lifecycle mortgage loan servicing assistance to borrowers and investors, delivering exceptional customer care and programs that support borrowers and their homeownership experience. We hope you'll consider joining our growing team of uniquely talented professionals as we transform residential real estate. To read more visit: . What We Offer: * Comprehensive healthcare plans for you and your family. Plus, a discretionary 401(k) match of 50% of the first 4% of pay contributed. * Access to several fitness, restaurant, retail (and more!) discounts through our employee portal. * Customized training programs to help you advance your career. * Employee referral bonuses so you'll get paid to help Carrington and Vylla grow. * Educational Reimbursement. * Carrington Charitable Foundation contributes to the community through causes that reflect the interests of Carrington Associates. For more information about Carrington Charitable Foundation, and the organizations and programs, it supports through specific fundraising efforts, please visit: carringtoncf.org. Notice to all applicants: Carrington does not do interviews or make offers via text or chat. #LI-AE1 Carrington is an equal opportunity employer. It is the policy of the company that applicants be considered for positions for which they qualify without regard to race, color, religion, sex, gender identity, national origin, ancestry, age, marital status, sexual orientation, protected veterans status, physical or mental disability or any other legally protected category. Carrington will make reasonable accommodations for known physical or mental limitations of a qualified applicant or employee with a disability unless the accommodation will impose an undue hardship on the company.

Job Description Join Us in Making a Meaningful Difference: Behavior Technician (BT) At Vibrant ABA, we believe meaningful care starts with compassionate, dedicated people. We are building a team of individuals who are not only hard-working and reliable, but also eager to learn, open to feedback, and committed to making a real impact in the lives of children and families. If you are looking for hands-on work that matters, this is an opportunity to grow in a supportive and purpose-driven environment. About Vibrant ABA Vibrant ABA is a growing, values-driven ABA therapy company serving children and families across New York State and North Carolina. We are committed to delivering high-quality, evidence-based care. We provide ongoing support, training, and supervision to our team. Our culture is rooted in compassion, accountability, and professional growth. We are currently hiring Behavior Technicians (BTs) to provide in-home ABA therapy to children with autism throughout NY. The Role: Where Learning Meets Impact As a Behavior Technician, you will work one-on-one with a child in their home, implementing individualized behavior plans designed by a Board Certified Behavior Analyst (BCBA). This is a meaningful, hands-on role where you will directly support skill development and positive behavior change. You will be supported by experienced supervisors and receive ongoing guidance as you build your skills in the field. Sessions take place in client homes. Cases are assigned as close to your home as possible. After-school availability required, weekends a plus. What You’ll Do Provide 1:1 ABA therapy in client homes Follow individualized treatment plans created by a BCBA Collect session data and document client progress Communicate regularly with supervisors and caregivers Maintain a consistent and reliable schedule Be a part of a new community initiative launching this summer. Requirements Basic Qualifications High school diploma or equivalent required Ability to travel locally to client homes Preferred Experience Experience working with children in any setting such as childcare, education, psychology, or healthcare What We’re Looking For We are not just hiring for experience. We are hiring for character. Compassionate: You genuinely care about helping children and families Reliable: You show up consistently and take responsibility seriously Hard-working: You are committed and take pride in your work Growth-oriented: You are eager to learn and open to feedback Professional: You communicate clearly and respectfully RBT credential is a plus! Benefits Why Join Vibrant ABA? Because this is more than a job. It is an opportunity to build a career while making a real difference. Paid training Opportunity to become RBT certified Flexible scheduling Ongoing support and professional growth opportunities Compensation Hourly Rate: $24–$30 Final rate is based on experience, availability, and overall fit If you are ready to start a rewarding career, gain valuable experience, and be part of a team that values compassion, growth, and quality care, we encourage you to apply.

Job Description Government agency in Albany, NY is seeking a Systems Integration Engineer for a 3-year contract. Must be able to work in Albany 50% of the time (50% remote). Mandatory Qualifications • Level II- More than seven (7) years of experience working on complex projects with 2 or more years in a leadership role as a System Integration Engineer, • More than two (2) years of Salesforce architecture and solution design experience., • Minimum two (2) years experience in using Salesforce Service Cloud and CRM. Required Technical Skills • Salesforce Platform: Proficient in Sales/Service Cloud, Lightning Experience, and declarative automation tools (Flows)., • Technical Knowledge: Understanding of Salesforce object modeling, APIs, and data integration patterns., • Methodologies: Experience with Agile/Scrum and project management lifecycles., • Tools: Proficient in process mapping software (Visio/Lucidchart), SQL, and data loader tools. Required Soft Skills • Communication: Ability to bridge communication between technical teams and non-technical business users., • Problem-Solving: Strong analytical capabilities to resolve complex business challenges., • Project Management: Ability to manage multiple, complex projects simultaneously. Desirable Qualifications • Bachelor's degree in computer science, Information Systems, or a related field., • Salesforce Certified Business Analyst and Administrator certifications., • Two (2) Years Experience with CPQ, Pardot, or specialized Salesforce Industries clouds., • Two (2) Years experience in Sales/Service Cloud, Lightning Experience, and declarative automation tools (Flows)., • Two (2) Years experience Salesforce object modeling, APIs, and data integration patterns., • Two (2) Years experience in process mapping software (Visio/Lucidchart), SQL, and data loader tools., • Two (2) Years experience in Requirements Gathering & Analysis: Conduct stakeholder workshops to elicit, analyze, and document business requirements, transforming them into user stories and technical specifications., • Two (2) Years experience in System Configuration & Development: Configure Salesforce functionality ` (workflows, validation rules, security models, flows) and support developers in creating Apex, Visualforce, and Lightning components., • Two (2) Years experience in Process Mapping & Optimization: Analyze current state processes to identify inefficiencies, designing future state solutions using process mapping tools., • Two (2) Years experience in Testing & Deployment: Lead User Acceptance Testing (UAT), create test scripts, and coordinate deployment Staff Augmentation Services required to perform critical tasks necessary to support OASAS system upgrades, modernization and Salesforce Integration. Duties and Responsibilities to be performed by the consultant A System Integration Engineer defines and implements strategies and technology that ensures the seamless integration of data and application interfaces between business stakeholders and IT teams by eliciting, documenting, and analyzing requirements to design, configure, and deploy Salesforce solutions. They must always translate business needs into functional specs, manage system enhancements, and ensure optimal performance. Key Responsibilities • Requirements Gathering & Analysis: Conduct stakeholder workshops to elicit, analyze, and document business requirements, transforming them into user stories and technical specifications., • System Configuration & Development: Configure Salesforce functionality (workflows, validation rules, security models, flows) and support developers in creating Apex, Visualforce, and Lightning components., • Process Mapping & Optimization: Analyze current state processes to identify inefficiencies, designing future state solutions using process mapping tools., • Testing & Deployment: Lead User Acceptance Testing (UAT), create test scripts, and coordinate deployment across Salesforce sandboxes., • Data Management & Reporting: Perform complex data analysis, build reports and dashboards, and maintain data integrity., • Support & Documentation: Troubleshoot support issues, create documentation (user manuals, release notes), and provide training.

Job DescriptionDiscovery Business and System AnalystEmployment Type: Full-Time, Executive-LevelDepartment: Legal CGS is seeking a dedicated Discovery Business and System Analyst to join a fast-paced and hard-working team to assist with any legal accounts. As a Discovery Business and System Analyst, you will play a key role in supporting various aspects of the company's portfolio. CGS brings motivated, highly skilled, and creative people together to solve the government’s most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success:The Contractor shall provide business and IT systems analysis support to include, but not limited to the following activities: - Contractor shall document and manage new and existing business processes in order to facilitate training, analysis, and redesign; - Contractor shall conduct a thorough analysis of existing and new business processes and identify opportunities for improving workforce efficiency; - Contractor shall conduct a thorough analysis of operational business requirements and conduct a gap analysis for any required modification to an existing business process; - Contractor shall create and maintain a requirements database that documents how each existing or new business requirement is being supported - Contractor shall validate that any proposed solution to an existing requirement satisfactorily meets the underlying need; - Contractor shall collect marketing materials from industry solution providers that claim to satisfy the identified business requirements; - Contractor shall document and manage new and existing functional capabilities provided by existing and proposed IT solutions; - Contractor shall conduct a thorough analysis of existing capabilities against documented business requirements to determine where gaps in technology are impeding or preventing the efficient execution of business processes; - Contractor shall compare marketing materials from industry solution providers that claim to satisfy the identified business requirements and deliver an Analysis of Alternatives that can be used by the Program Management Office (PMO) to identify and prioritize new projects; - Contractor shall validate that any proposed solution successfully delivers a new functional business capability that addresses one or more existing requirements; - Contractor shall build and execute thorough test scripts that allow them to ascertain the breadth and depth of a capability on a consistent basis so that they may fairly evaluate multiple products in order to provide recommendations for purchase; - Contractor shall review all solution configuration changes to insure that the Discovery Program maintains an accurate picture of its business capabilities; - Contractor shall perform other systems analysis research and documentation tasks as assigned. Our Commitment:Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client’s specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we’ve been growing our government-contracting portfolio, and along the way, we’ve created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work.Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package.- Health, Dental, and Vision- Life Insurance- 401k- Flexible Spending Account (Health, Dependent Care, and Commuter)- Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of government innovation!Explore additional job opportunities with CGS on our Job Board: more information about CGS please visit: or contact:Phone: +1 (888) 680-5916Email: #CJ We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job DescriptionOverview An Epic Willow Analyst specializes in optimizing and supporting the Epic Willow modules (pharmacy-related systems in Epic EHR) through design, configuration, implementation, and troubleshooting across healthcare environments. They ensure seamless medication workflows and user satisfaction. Key Responsibilities • Design, build, test, implement, and maintain Epic Willow modules (e.g., Willow Inpatient, Ambulatory, Inventory), • Collaborate closely with pharmacists, clinical staff, and IT for workflow design, optimization, and issue resolution, • Troubleshoot user issues, configuration challenges, and system glitches; provide ongoing support post-implementation, • Conduct root cause analysis, identify solutions, document, and implement changes, • Lead or support go-lives, upgrades, system changes, and user training initiatives., • Prepare training materials, system documentation, flowcharts, and reports detailing configuration and workflow logic, • Serve as a liaison between end-users (pharmacy, clinicians) and InfoSystems teams, fostering trust and clear communication, • Participate in change and project management; support small to medium-scale Epic Willow projects Qualifications • Education: Bachelors degree in Computer Science, Information Systems, Healthcare, or a related field (Associates + experience may substitute in some cases), • Certifications: Epic Willow module certification (Inpatient, Ambulatory, Inventory); some employers require certification upon hire or within a set timeframe (e.g., 120 days), • Experience: Typically 3+ years in Epic roles; variations across levels (I, II, III) depending on seniority, • Technical Skills: Strong knowledge of pharmacy workflows, inventory management, Epic configurations, interfaces, and general EHR operations, • Soft Skills: Analytical thinking, effective communication, documentation, training capability, stakeholder engagement, flexibility, and ownership of assignments Career Levels Example (PIH Health) • Analyst I: Bachelors or clinical license, minimal to 3 years of experience., • Analyst II: 37 years of experience plus domain knowledge., • Analyst III: 7+ years experience; deep expertise in Willow Ambulatory Pharmacy and Inventory Tracking. Must be certified at hire This is a remote position.

Job DescriptionBusiness AnalystEmployment Type: Full-Time, ExperiencedDepartment: Information Technology CGS is looking for business analysts to work with a large federal agency! As a Business Analyst in Business operations and Content Strategy for CGS, you will partner with internal business owners and external partners to understand new business opportunities and define functional requirements. CGS brings motivated, highly skilled, and creative people together to solve the government’s most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success:- Support the development of briefings, agendas, and other general documentation support as directed, including training material and demonstration sessions for new and existing technologies to various stakeholders.- Document and analyze business and functional requirements so that they may be accurately translated into process maps and technical system requirements- Develop comprehensive documentation that meets organizational standards, to include but not limited to basic system architectural diagrams/wireframes, concepts of operations, monthly status reports- Create high-level briefings and communications materials for customers, management, and executive stakeholders- Work with the government and team members to identify, recommend, and implement opportunities for service delivery improvement and new technology implementation- Evaluate program materials and develop innovative approaches for improvement- Independently gather information from subject matter experts to develop, organize, and write procedure manuals, technical specifications, and process documentation- Develop and implement a deep understanding of Microsoft and Atlassian products and services (Teams, SharePoint, Visio, Jira, Confluence) to translate complex product information into simple, polished, and engaging content- Research, outline, write, and edit new and existing content, working closely with various team members to understand project requirements- Develop content in various media forms for maximum usability, with a consistent and cohesive voice across all documentation- Perform risk management, including identifying, prioritizing, and mitigating risks, and communicating and escalating risks and issues- Support a continuous improvement process by providing recommendations on improving products, services, and processes.- Manage client interaction and expectations regarding team efforts- Identify and coordinate cross-team dependencies and collaboration- Continually seek opportunities to increase customer satisfaction, develop and deepen long-lasting client relationships Qualifications:- Must be a U.S. Citizen- Bachelor's Degree (Computer Science, or engineering)- Must be able to successfully complete a stringent Background Investigation and obtain required Government Security clearance- 7+ years of experience in business analysis, systems analysis, and/or design of information systems programs and related business processes- Experience working with phase-based and Agile delivery methods- Experience with Jira or other Agile tools- Ability to clearly communicate technical concepts to both technical and non-technical users.- Must be able to work well both in a team environment and independently.- Must possess exceptional attention to detail- Excellent interpersonal and communication skills- Familiarity with government projects and policy/procedures teams- Demonstrates ability to interact comfortably with Senior Leadership and/or Government Executives and staff on a day-to-day basis- Experience in managing client requirements and small teams- Excellent analytical skills and business presentation skills Ideally, you will also have:- Experience supporting DHS HQ or other US Federal Agencies - Experience tracking and reporting project or program delivery progress and budget execution- Experience developing project briefs and reports for non-technical audiences - Knowledge of the federal acquisition lifecycle- Familiarity with Business Intelligence and Data Analytics- Project Management, Agile, and/or Cyber Certifications (PMP / ACP / CSM / SAFe / CISM) Our Commitment:Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client’s specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we’ve been growing our government contracting portfolio, and along the way, we’ve created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package.- Health, Dental, and Vision- Life Insurance- 401k- Flexible Spending Account (Health, Dependent Care, and Commuter)- Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of government innovation!Explore additional job opportunities with CGS on our Job Board: more information about CGS please visit: or contact:Email: #CJ We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Description Company Overview: As one of the Washington Metropolitan-area’s fastest growing IT companies, we are always looking for creative, passionate and responsible employees. We acknowledge that intelligent, dedicated employees are our greatest asset and are continuously adding to our talented and diverse team. If you feel innovation, integrity and a drive to deliver are key components to success, we invite you to become Enlightened. Position Overview: We are seeking a detail-oriented QA Analyst to ensure accurate document processing and maintain high-quality standards. This role involves reviewing work, identifying errors, providing feedback, and supporting both on-site and remote staff. Position Responsibilities: • Review documents for accuracy before submission., • Identify and assign processing errors to agents., • Train new employees on document types and QA processes., • Provide feedback to help agents improve performance., • Support work-from-home and on-site staff via daily chat., • As a QA analyst they are expected to ensure the document is processed correctly before submitting., • They are required to assign errors to the agents when a document is processed incorrectly and caught in the QA que. Members of the QA team train new employees on different document types, they go over errors with the keyers, so they understand what they did wrong when processing a document. Members of the QA team also answer questions for our Work from home staff as well as the agents on site in the IDC chat used daily. Required Qualifications: • High School dipolma, • 1-2 years of experience, • Strong attention to detail and accuracy., • Excellent communication and teamwork skills., • Experience with QA or document processing preferred., • Comfortable training and mentoring staff. Equal Opportunity Statement Enlightened is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, disability, or any other federal, state, or local protected class. Schedule: 8:00 AM to 4:30 PM, Monday to Friday, and Saturdays as needed with occasional over time. and also works on Saturdays when a holiday falls on a Monday and we are closed. Weekly Hours: 36–40 hours

Job DescriptionSenior Systems AnalystEmployment Type: Full Time, Senior-levelDepartment: Information Technology CGS is seeking a Senior Systems Analyst to join our team supporting a wide-ranging technical support initiative for a large Federal agency. CGS brings motivated, highly skilled, and creative people together to solve the government’s most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success:- Develop, manage, and document a workflow process to identify, archive, and delete materials according to the requisite destruction/deletion policy and in accordance with Division, Department, and NARA instruction/policy. - Typically reports to the Contractor IT Manager, to the Systems Manager, or to the Lead Project Manager.- Consult with COR, Government Case Managers, and trial attorneys as to system requirements and proposed technical approach to IT needs. - Based on information gathered from such consultations, determines system and project requirements.- Based on the definition of system requirements, design the entire system to meet those requirements.- On smaller projects, may perform the entire range of technical support, including program validations and testing, etc. - Performs systems evaluations.- Makes presentations of findings, recommendations, and specifications in formal reports and in oral presentations. - Also consults with COR regarding task orders, scheduling of work, personnel assignments, priorities and progress reporting, plans, staff, schedules, and develops cost estimates for work to be performed under task orders.- Reports on contract and task order progress. - Directs and supervises personnel assigned to perform on-task orders, ensuring conformance to work standards and ensuring that the technical design conforms to functional requirements.- Ensures successful completion of work, timeliness of deliverables, and quality control. - Prepares system/technical documentation.- Works under the configuration management plan. - Performs and supervises the technical aspects of the tasks.- Organizes and conducts user training sessions on systems developed.- Prepares training material and training manuals on systems developed. Qualifications:- Significant Relativity experience including the creation of ARMs (Archive/Restore/Move). - Must be able to create and refine Relativity ARM workflows and standard operating procedures.- Must demonstrate substantial, hands-on, successful experience in actually doing the work on the systems being used, usually at least five years of such experience. - Requires broad knowledge of the Government's IT environments, including office automation networks, and PC and server-based databases and applications. - Experience in a litigation support environment is extremely helpful. - Excellent oral and written communication skills are required. - Supervisory experience is very strongly preferred. - The ability to lead a technical team, and to give it direction, will be very important, as will the demonstrated ability to analyze the attorneys' needs and to design and implement a whole system solution responsive to those needs. Ideally, you will also have:- Relativity Certified Administrator or Relativity Infrastructure Specialist certification is strongly preferred. Our Commitment:Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client’s specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we’ve been growing our government-contracting portfolio, and along the way, we’ve created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package.- Health, Dental, and Vision- Life Insurance- 401k- Flexible Spending Account (Health, Dependent Care, and Commuter)- Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of government innovation!Explore additional job opportunities with CGS on our Job Board: more information about CGS please visit: or contact:Email: #CJ We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job DescriptionIntelligence AnalystEmployment Type: Full-Time, Experienced Contact Government Services is hiring an Intelligence Analyst ready to be a member of a dynamic and fast paced intel analysis program for a federal agency supporting the US Government’s threat watchlisting and screening mission. As an Intelligence Analyst, you will provide embedded analysis and reach back support to a federal agency and their partners. You will provide multi-source intelligence analysis and fusion that integrates existing national-level products and databases to define patterns of operations. As required, you will interact directly with government leadership and deployed intelligence consumers during the development of intelligence products and ongoing screening operations to meet intelligence requirements across the watchlist enterprise. Duties may include the processing and verification of national security threat actor nominations, data integrity/quality control, encounter management, information sharing, and/or multiple discipline intelligence analysis. CGS brings motivated, highly skilled, and creative people together to solve the government’s most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Primary Responsibilities Apply complex direction, including standard operating procedures and operations manuals documentation as well as appropriate oral and written guidance received. Communicates clearly and effectively, both orally and in writing, in order to tactfully and persuasively advise and guide executive management relative to a variety of issues which can be delicate in nature; includes making presentations and preparing complete, clear, and concise formal and informal reports, correspondence, briefings, charts, tables, and graphs that are distributed throughout the government and its partner agencies. Conduct research and analysis of data, information, and intelligence to produce a wide range of finished all-source intelligence products. Finished intelligence products shall include standard and non-standard Agency products as well as briefings for the tactical and strategic customers You should be able to provide daily feedback to the team lead. Basic Qualifications The ability to learn the range of pertinent laws, regulations, policies, and precedents which affect the program Effective problem-solving, analytic, written and oral communication skills Capacity to work as part of a team to provide multi-faceted intelligence products and support to operational units and Intelligence Community components Knowledge with Microsoft Outlook applications Ability to work with and engage the customer daily Active Top Secret clearance and eligible for a CI Polygraph Preferred Qualifications Experience working with IC tools and databases Degree in security or intelligence studies with a recommended focus on terrorism or other transnational security threats is highly desired Two to seven years of Experience Familiarity with programs and software such as Palantir, ESRI, Intel Analyst, ETC. Completion certificate from a commercial, military, or US government all source analysis training course or a specialized intelligence career field.Skills and attributes for success:- Drafting and development of technical documentation related to a variety of projects in the IT space.- Work closely with project stakeholders to establish technical processes and procedures.- Document projects through the SDLC.- Provide status reports for multiple ongoing projects and related documentation efforts.- Assist with both user and admin level documentation. Our Commitment:Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client’s specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we’ve been growing our government-contracting portfolio, and along the way, we’ve created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package.- Health, Dental, and Vision- Life Insurance- 401k- Flexible Spending Account (Health, Dependent Care, and Commuter)- Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of government innovation! Explore additional job opportunities with CGS on our Job Board: more information about CGS please visit: or contact:Email: #CJ We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job DescriptionSenior Discovery Business and System AnalystEmployment Type: Full-Time, Executive-LevelDepartment: Legal CGS is seeking a dedicated Senior Discovery Business and System Analyst to join a fast-paced and hard-working team to assist with any legal accounts. As a Senior Discovery Business and System Analyst, you will play a key role in supporting various aspects of the company's portfolio. CGS brings motivated, highly skilled, and creative people together to solve the government’s most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success:The Contractor shall provide business and IT systems analysis support to include, but not limited to the following activities: - Contractor shall document and manage new and existing business processes in order to facilitate training, analysis, and redesign; - Contractor shall conduct a thorough analysis of existing and new business processes and identify opportunities for improving workforce efficiency; - Contractor shall conduct a thorough analysis of operational business requirements and conduct a gap analysis for any required modification to an existing business process; - Contractor shall create and maintain a requirements database that documents how each existing or new business requirement is being supported - Contractor shall validate that any proposed solution to an existing requirement satisfactorily meets the underlying need; - Contractor shall collect marketing materials from industry solution providers that claim to satisfy the identified business requirements; - Contractor shall document and manage new and existing functional capabilities provided by existing and proposed IT solutions; - Contractor shall conduct a thorough analysis of existing capabilities against documented business requirements to determine where gaps in technology are impeding or preventing the efficient execution of business processes; - Contractor shall compare marketing materials from industry solution providers that claim to satisfy the identified business requirements and deliver an Analysis of Alternatives that can be used by the Program Management Office (PMO) to identify and prioritize new projects; - Contractor shall validate that any proposed solution successfully delivers a new functional business capability that addresses one or more existing requirements; - Contractor shall build and execute thorough test scripts that allow them to ascertain the breadth and depth of a capability on a consistent basis so that they may fairly evaluate multiple products in order to provide recommendations for purchase; - Contractor shall review all solution configuration changes to insure that the Discovery Program maintains an accurate picture of its business capabilities; - Contractor shall perform other systems analysis research and documentation tasks as assigned. Our Commitment:Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client’s specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we’ve been growing our government-contracting portfolio, and along the way, we’ve created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work.Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package.- Health, Dental, and Vision- Life Insurance- 401k- Flexible Spending Account (Health, Dependent Care, and Commuter)- Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of government innovation!Explore additional job opportunities with CGS on our Job Board: more information about CGS please visit: or contact:Phone: +1 (888) 680-5916Email: #CJ We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job DescriptionISSOEmployment Type: Full-Time, Experienced Department: Information Technology CGS is seeking an Information Systems Security Officer (ISSO) with DIACAP and/or RMF experience who has deep expertise in security assessment documentation to support Dept. of Commerce systems and efforts to achieve their Authorization to Operate (ATO). This position is located at the client site in the Herbert Hoover building in Washington, DC. The scope of this position includes full life-cycle Assessment and Authorization (A&A) management through all 6 Steps of the RMF process in support of the Government ISSM.In this role, you’ll conduct security assessment, and information system security oversight activities in accordance with NIST 800.53 that support systems from the perspective RMF requirements. CGS brings motivated, highly skilled, and creative people together to solve the government’s most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success:- Review systems to identify potential security weaknesses and recommend improvements to amend vulnerabilities, implement changes, and document upgrades. - Maintain responsibility for managing cybersecurity risk from an organizational perspective. - Identify organizational risks, prioritize those risks, and maintain a risk registry for escalating and presenting those risks to senior leadership.- Provide security guidance and IS validation using the National Institute of Standards and Technology (NIST) RMF, DoC, and local security policies.- Providing configuration management (CM) recommendations for information system security software, hardware, and firmware and coordinating changes and modifications with the ISSM, Security Control Assessor (SCA), and Authorizing Official (AO).- Maintain vulnerability scanning tool compliance, such as HBSS or ACAS, and patch management, such as IAVM to ensure IT staff pushes patches to all systems in an effort to maintain compliance with all applicable directives, manage system changes, and assess the security impact of those changes.- Support security authorization activities, including transitioning from the legacy Information Assurance Certification and Accreditation Process (DIACAP) to compliance with the DoC RMF.- Provide subject matter expertise for cyber security and trusted system technology. - Apply advanced technical knowledge and analysis of specialized functional areas in task requirements to develop solutions to complex problems.- Research, write, review, disposition feedback, and finalize recommendations regarding cyber security policy, assessment and authorization assessments (A&As), security test and evaluation reports, and security engineering practices and processes. - Conduct research and write risk assessment reports to include risk thresholds, evaluation, and scoring.- Support analysis of the findings and provide expert technical guidance for mitigation strategies, including implementation advice on the cyber security risk findings, and other complex problems. Qualifications:- Bachelor’s Degree.- A minimum of five (5) years experience as an Information Assurance (IA) Analyst, ISSE, ISSO, or similar role in ATO package development, including generating security documentation for requirements, security control assessment, STIG and IAVA compliance, Standard Operating Procedures, test results, etc.- eMASS experience.- Professional security certification such as: CCNA Security, CySA+, GICSP, GSEC, CompTIA Security+ CE, SSCP, or higher.- Strong desktop publishing skills using Microsoft Word and Excel.- Experience with industry writing styles such as grammar, sentence form, and structure.- Ability to multi-task in a deadline-oriented environment. Ideally, you will also have:- CISSP, CASP, or a similar certificate is preferred.- Master's Degree in Cybersecurity or related field.- Strong initiative, detail orientation, organizational skills, and aptitude for analytical thinking.- Demonstrated ability to work well independently and as a part of a team.- Excellent work ethic and a high commitment to quality. Our Commitment:Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client’s specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we’ve been growing our government contracting portfolio, and along the way, we’ve created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package.Health, Dental, and VisionLife Insurance401kFlexible Spending Account (Health, Dependent Care, and Commuter)Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of government innovation!Explore additional job opportunities with CGS on our Job Board: more information about CGS please visit: or contact:Email: #CJ We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job DescriptionDURATION: 30 Months LOCATION: Albany, NY – Hybrid Locals Only - State Project Experience Must.. The Expert Business Analyst will be expected to provide Business Analysis support for the DMV Transformation program Qualifications • Business Analyst- Analyzes an organization or business domain (real or hypothetical) and documents its business or processes or systems, assessing the business model or its integration with technology with distinct deliverables to a solution., • Expert- 84+ Months: Candidate is able to provide guidance to large teams and/or has extensive industry experience and is considered at the top of his/her field., • 84 months of experience using fundamental Business Analyst processes, methodologies, tools, and techniques, including Agile, Business Process Reengineering (BRP), SWOT Analysis, Gap Analysis, Data Analysis, User Stories, Process Mapping., • 84 months of experience gathering, tracking and communicating requirements from 30 or more project participants., • 84 months of experience in creating, analyzing and revising system diagrams, including Flowchart/Process Map, Use Case Diagram, Data Flow Diagram, Product Roadmap., • 84 months of experience verifying that written requirements are correct & complete during the analysis phase and validating that requirements meet business needs during testing., • 84 months of experience in a Business Analyst title., • 48 months of experience working for a government agency., • 48 months of experience working on 2 or more projects simultaneously., • Bachelor’s degree or greater; provide copies of all degrees.Day-to-Day tasks, • Use recognized business analysis methodologies to elicit requirements from business users, • Attend meetings, facilitate, and lead requirements sessions with team members, • Communicate the business process requirements to IT staff, program staff and stakeholders, • Develop and document Business Requirements, • Develop, analyze and revise system diagrams (flowcharts, state diagrams, strategy maps, etc.) as needed on the project, • Ensure that requirements and deliverables are verified and validated at the analysis and testing phases, • Track and fully document changes for functional and business specifications, • Demonstrate Business Analyst processes and techniques to other team members, • Participate in developing test plans for the project to ensure that program requirements are met UUCro3x9ne

Job Description Job Title: System Integration Engineer – Level II Location: Albany, NY Duration: 36 Months Job Summary: We are seeking an experienced System Integration Engineer to design and implement seamless integrations between business processes and IT systems. This role focuses on Salesforce solutions, requiring strong expertise in requirements analysis, system configuration, and data integration to support enterprise-level applications. Key Responsibilities: Requirements Gathering & Analysis: • Conduct stakeholder workshops to gather, analyze, and document business requirements, • Configure Salesforce applications including workflows, validation rules, security models, and flows, • Analyze current business processes and design optimized future-state solutions, • Lead User Acceptance Testing (UAT) and develop test scripts, • Perform data analysis and ensure data integrity, • Troubleshoot system issues and provide ongoing support, • Create user documentation, training materials, and release notesRequired Technical Skills:, • Strong experience with Salesforce (Sales Cloud, Service Cloud, Lightning Experience), • Proficiency in declarative tools such as Flows, workflows, and validation rules, • Knowledge of Salesforce object modeling, APIs, and data integration patterns, • Experience with SQL and data management tools (e.g., data loaders), • Familiarity with Agile/Scrum methodologies, • Experience with process mapping tools such as Visio or LucidchartRequired Soft Skills:, • Excellent communication skills to bridge business and technical teams, • Strong analytical and problem-solving abilities, • Ability to manage multiple projects and priorities effectivelyMandatory Qualifications:, • 7+ years of experience working on complex IT projects, • 2+ years in a leadership role as a System Integration Engineer, • 2+ years of experience in Salesforce architecture and solution design, • 2+ years of experience with Salesforce Service Cloud and CRM platformsPreferred Qualifications:, • Bachelor’s degree in Computer Science, Information Systems, or related field, • Salesforce certifications (Business Analyst, Administrator, or similar), • Experience with CPQ, Pardot, or Salesforce Industry Clouds, • Hands-on experience with:, • Salesforce object modeling, APIs, and integrations, • Process mapping and workflow optimization

Job DescriptionDigital Forensic AnalystEmployment Type: Full-Time, Mid-LevelDepartment: Forensics CGS is seeking a Digital Forensic Analyst whose primary focus will be on the preservation & collection of mobile device and cloud-stored data. This candidate should be fluent in a broad range of forensic technologies and interested in taking on a primary role in a quickly expanding forensics department. This position will include travel for on-site collection efforts as well as an in-office presence at the primary firm office which includes the forensics lab and data center. This firm prioritizes a lean-team approach and a very employee-centric culture that encourages professional growth and active roles for all team members. CGS brings motivated, highly skilled, and creative people together to solve the government’s most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success:- Perform forensic data collection and basic forensic analysis in both on-site and remote capacity- Coordinate directly with legal teams/client IT departments to understand project scope- Maintain forensic tool set by staying current on version updates and new options in the market- Work closely with project management and other team members on completing complex projects in a fast pace, deadline-driven environment- Assist in developing, documenting, and refining procedures to accomplish discovery process requirements- Manage all chain of custody best practices associated with the rules of evidence- Consistently adhere to standard operating procedures- Perform quality checks on work products prior to delivering to the client- Complete additional duties assigned by the manager including general IT functions Qualifications:- Minimum of an undergraduate degree, preferably in Digital Forensic Science or Computer Science/Engineering- 1+ years of relevant experience in where the analyst understands the forensic lifecycle and can properly perform scoping activities, evidence acquisitions on a range of devices, and execute forensic analysis at an intermediate level- Experience using industry standard forensic tools such as:- EnCase - Cellebrite - Oxygen - FTK Imager - MacQuisition - X1 Social Discovery - Logicube Falcon - General understanding of Mac/Windows filesystems, mobile devices, and encryption- Experience preserving desktops, laptops, mobile devices/tablets, servers, both cloud and on-premise email implementations, nontraditional cloud data sources, social media, etc. in a forensically sound manner- Ability to communicate effectively and tactfully in both verbally and in written format to team members and technical/non-technical clients- Ability to work extended hours when necessary to ensure client deadlines are met- Ability to demonstrate superior organizational skills with acute attention to detail- Must be willing to travel regularly on short notice; must have a valid passport for occasional international travel- Must be an energetic self-starter who can work within a team environment but also independently as the situation requires- Ability to document forensic workflows based on sound industry practice- Willingness to develop/train other team members to increase the group’s overall knowledge base as well as cultivate secondary resources to assist in larger collection events- Strong troubleshooting skills coupled with the ability to solve on the fly to solve complex problems Ideally, you will also have:- Understanding of the electronic discovery reference model (EDRM)- Possess at least one industry-standard certification (EnCE, CCE, CCFE, GCFE, GCFA, CCO, CCPA, CCME, etc.)- General knowledge of litigation support applications (e.g. Relativity, Concordance, Nuix, LAW PreDiscovery, etc.)- Experience working with structured data exported from various platforms including analysis, custom scripting, and data manipulation to develop reports for client use- Understanding of (Robo/Rich) copy tools, BAT (PowerShell) scripting, and Active Directory- Experience with scripting, programming/coding, and database languages (SQL, VB, HTML, Access) Our Commitment:Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client’s specific needs. We are committed to solving the most challenging and dynamic problems.For the past seven years, we’ve been growing our government-contracting portfolio, and along the way, we’ve created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package.- Health, Dental, and Vision- Life Insurance- 401k- Flexible Spending Account (Health, Dependent Care, and Commuter)- Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of government innovation!Explore additional job opportunities with CGS on our Job Board: more information about CGS please visit: or contact:Email: Forensic AnalystEmployment Type: Full-Time, Mid-LevelDepartment: Forensics CGS is seeking a Digital Forensic Analyst whose primary focus will be on the preservation & collection of mobile device and cloud-stored data. This candidate should be fluent in a broad range of forensic technologies and interested in taking on a primary role in a quickly expanding forensics department. This position will include travel for on-site collection efforts as well as an in-office presence at the primary firm office which includes the forensics lab and data center. This firm prioritizes a lean-team approach and a very employee-centric culture that encourages professional growth and active roles for all team members. CGS brings motivated, highly skilled, and creative people together to solve the government’s most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success:- Perform forensic data collection and basic forensic analysis in both on-site and remote capacity- Coordinate directly with legal teams/client IT departments to understand project scope- Maintain forensic tool set by staying current on version updates and new options in the market- Work closely with project management and other team members on completing complex projects in a fast pace, deadline-driven environment- Assist in developing, documenting, and refining procedures to accomplish discovery process requirements- Manage all chain of custody best practices associated with the rules of evidence- Consistently adhere to standard operating procedures- Perform quality checks on work products prior to delivering to the client- Complete additional duties assigned by the manager including general IT functions Qualifications:- Minimum of an undergraduate degree, preferably in Digital Forensic Science or Computer Science/Engineering- 1+ years of relevant experience in where the analyst understands the forensic lifecycle and can properly perform scoping activities, evidence acquisitions on a range of devices, and execute forensic analysis at an intermediate level- Experience using industry standard forensic tools such as:- EnCase - Cellebrite - Oxygen - FTK Imager - MacQuisition - X1 Social Discovery - Logicube Falcon - General understanding of Mac/Windows filesystems, mobile devices, and encryption- Experience preserving desktops, laptops, mobile devices/tablets, servers, both cloud and on-premise email implementations, nontraditional cloud data sources, social media, etc. in a forensically sound manner- Ability to communicate effectively and tactfully in both verbally and in written format to team members and technical/non-technical clients- Ability to work extended hours when necessary to ensure client deadlines are met- Ability to demonstrate superior organizational skills with acute attention to detail- Must be willing to travel regularly on short notice; must have a valid passport for occasional international travel- Must be an energetic self-starter who can work within a team environment but also independently as the situation requires- Ability to document forensic workflows based on sound industry practice- Willingness to develop/train other team members to increase the group’s overall knowledge base as well as cultivate secondary resources to assist in larger collection events- Strong troubleshooting skills coupled with the ability to solve on the fly to solve complex problems Ideally, you will also have:- Understanding of the electronic discovery reference model (EDRM)- Possess at least one industry-standard certification (EnCE, CCE, CCFE, GCFE, GCFA, CCO, CCPA, CCME, etc.)- General knowledge of litigation support applications (e.g. Relativity, Concordance, Nuix, LAW PreDiscovery, etc.)- Experience working with structured data exported from various platforms including analysis, custom scripting, and data manipulation to develop reports for client use- Understanding of (Robo/Rich) copy tools, BAT (PowerShell) scripting, and Active Directory- Experience with scripting, programming/coding, and database languages (SQL, VB, HTML, Access) Our Commitment:Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client’s specific needs. We are committed to solving the most challenging and dynamic problems.For the past seven years, we’ve been growing our government-contracting portfolio, and along the way, we’ve created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package.- Health, Dental, and Vision- Life Insurance- 401k- Flexible Spending Account (Health, Dependent Care, and Commuter)- Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of government innovation!Explore additional job opportunities with CGS on our Job Board: more information about CGS please visit: or contact:Email: #CJ We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job DescriptionProduction Support Analyst Lead Fusco Personnel has been retained to recruit for a Production Support Analyst Lead for an innovative medical software company located in the Capital Region. In this role you will handle customer support calls and emails, troubleshoot and resolve issues, and when necessary, escalate to developers.Responsibilities • Answer customer support calls, emails and address them within required time frames, • Document and track reported issues within ticketing systems, • Troubleshoot level 2 issues, escalate to developers and external vendors when necessary, • Provide verbal and written instruction to end users, • Update app configurations based on internal and client requests, • Handle inbound and outbound customer faxes via electronic fax., • Mentor team members on communication, ticketing, documentation and general support practices, • Monitor team daily SLA’s and KPI’s, • Other related duties, as assignedQualifications, • Intermediate MySQL skills, • 1-3 years of applicable IT support experience, or technical degree in IT or related field Salary, • $60,000-$65,000Fusco Personnel takes great pride in successfully matching talent and culture for our valued clients. We accomplish this through the hard work and expertise of our exemplary specialty recruiters and staff. Whether you are contemplating your next career move, or you are seeking the key players to bring your business to the next level – consider contacting our experts. Fusco Personnel is a NYS Certified Women Business Enterprise (WBE) and an Affirmative Action/Equal Opportunity, Race/Gender/Veterans/Disability Employer

Job DescriptionJob Summary The Epic HIM Analyst is responsible for the design, build, implementation, and support of Epic HIM (Health Information Management) applications. This role supports medical records, chart completion, release of information (ROI), coding, and deficiency management workflows while ensuring compliance with regulatory and organizational standards. Key Responsibilities • Configure, build, and support Epic HIM modules including:, • Chart Completion, • Deficiency Tracking, • Release of Information (ROI), • Chart Correction, • Coding workflows, • Work closely with HIM leadership, medical records staff, compliance, and IT teams to optimize workflows., • Analyze current HIM processes and recommend system improvements., • Support go-live activities, upgrades, and ongoing system maintenance., • Troubleshoot and resolve Epic HIM issues, defects, and user requests., • Create and maintain documentation for workflows, build, and configuration., • Ensure compliance with HIPAA, Joint Commission, and regulatory standards., • Participate in testing, validation, and quality assurance activities., • Provide end-user training and ongoing support. Required Skills & Qualifications • Epic HIM Certification (required), • 3+ years of experience supporting Epic HIM or medical records systems, • Strong knowledge of:, • Chart Completion, • ROI, • Deficiencies, • Document Management, • Coding workflows, • Experience with Epic reporting tools (Clarity, Caboodle, or Reporting Workbench), • Understanding of HIM regulations and compliance standards, • Strong analytical, troubleshooting, and communication skills Preferred Qualifications • Experience with large healthcare systems or hospital environments, • Prior Epic implementation or optimization experience, • Knowledge of ICD-10, CPT, and medical coding processes

Job Description *Applicants MUST submit a cover letter with resume to be considered. *This position will require in-office presence. Hybrid work schedules may be possible based on specific job duties and consistent with ESD policy. *Minorities, women, and individuals with disabilities are encouraged to apply. Please contact Human Resources if you require an accommodation. BASIC FUNCTION: Evaluate, analyze, and communicate systems requirements on a continuing basis for all IT related projects, systems and applications; monitor and document systems processes, including the delivery of regular status reports to all appropriate parties. Gather business requirements, manage project documentation including all data mapping and business flows, manage change requests. Work closely with IT project managers throughout the entire process lifecycle. WORK PERFORMED: • Drive awareness and analysis of process requirements across organizational business units through evaluation of real-time data., • Identify workflow that can be improved to increase efficiency and strengthen business processes., • Analyze data and develop reports providing insight into business performance, trends, and opportunities helping stakeholders make informed decisions and drive continuous improvements., • Coordinate with various departmental teams to improve productivity., • Analyze process issues to mitigate bottlenecks and improve performance., • Communicate and validate requirements with relevant stakeholders., • Identify, assess, and document risk associated with proposed solutions and changes; work with stakeholders to develop mitigation strategies., • Ensure all changes to existing data and applications are reviewed, approved, and tested., • Assist with managing changes to project scope, schedule, and costs., • Assist in analyzing and developing business requirements., • Create and maintain extensive project documentation including data mapping and data dictionary., • Ensure the project is managed within the guidelines set by IT policies., • Assist with IT Disaster Recovery efforts, testing and documentation., • Perform other related duties and / or projects as directed by IT Management, • Position expected to work onsite and/or remote consistent with NYS and ESD policies and guidelines. MINIMUM REQUIREMENTS: Education Level required: BA in an IT related discipline with minimum of 3 years’ experience in related field; Or a 2-year degree with a minimum of 5 years’ experience; Or any equivalent combination of experience and/or education from which comparable knowledge, skills and abilities have been achieved. Relevant experience required: Experience in an IT Business Analyst role. Strong understanding of Information Technology, Strong problem-solving skills. Ability to analyze data and develop detailed reports Knowledge required: Strong proficiency with current Project Management tool. Experience with Office 0365, Excel, and budgeting tools. Experience with Microsoft Power Platform (Power BI, Power Automate & Power Apps), and Google Workspace Enterprise is a plus. Ability to work with a diverse group of people at both a functional and technical level and communicate at a level appropriate to audience; Ability to work both independently and as part of a team; Strong written and verbal communication skills.

Job DescriptionONLY CONSIDERING CANDIDATES WITH 5+ YEARS OF EXPERIENCE WHO RESIDE WITHIN A COMMUTABLE DISTANCE TO ALBANY, NY- NOT OPEN TO RELOCATION “Join GD Resources for dynamic opportunities in business management and IT, where innovation meets excellence.” About the Company: GD Resources is a Veteran Women-Owned Business Management and Information Technology company committed to excellence. GD Resources provides dynamic opportunities for veterans and professionals alike to contribute to innovative projects and drive success in a collaborative and supportive environment. Join us to make a difference, advance your career, and grow with a company that values integrity, diversity, and continuous improvement. Job Title: Senior Business Analyst Task Order: HBITS-07-14345 Agency: State of New York – Office of Information Technology Services (ITS) Location: Hybrid – Albany, NY Duration: 12 Months Rate: Depends on experience Overview: This position involves creating and maintaining software development artifacts and communicating requirements through various methods. A strong understanding of application interdependencies and the ability to perform impact analysis and risk assessments are essential. Qualifications: • 5–7 years of experience eliciting and analyzing business needs, converting them into functional/non-functional requirements, • Experience creating artifacts like context diagrams, use cases, swim lane diagrams, and wireframes, • Skilled in conducting workshops, JAD sessions, and walkthroughs, • Experience in test plan creation, UAT coordination, and requirements management lifecycle, • Collaborating with project managers and technical teams through the SDLC, • Working with stakeholders and SMEs to elicit, validate, and document requirements, • Creating process flows, use cases, and business requirements documentation, • Conducting workshops and requirements sessions, • Managing requirements traceability and supporting UAT Required Documents • Résumé, • Copy of candidate identification (driver’s license, passport, visa if applicable), • Degree/certifications (if applicable), • Three professional references EB1j3y8G3x