Trabajos ecommerce product manager en Union City, New Jersey - Page 2Crear alertas

Job Description Founded in 2020, UJUU is an eCommerce platform and brand development studio. We endeavor to connect a global audience of underserved and underrepresented consumers to a diverse community and collection of carefully curated and vetted emerging designers and brands. We achieve this by offering elegant brand development services and eCommerce solutions across our family of brands. Our vision is to create a best-in-class and forward-thinking shopping experience for our global community of black and brown across the African diaspora. We're just getting started, but we're already off to a promising start with the launch of our three portfolio brands: souk + Sepia, simisienna and Mango Maison. With each subsequent brand offering we strive to better serve and meet the unfulfilled needs of our expansive audience. Mango Maison is looking for an Operations Manager to manage operations and vendor partnerships in support of long term, profitable growth of the marketplace business through strategic e-commerce initiatives. Reporting to the Brand President, you will use your experience in e-commerce operations to partner with a huge variety of multi-category designers and vendors to ensure a best-in-class shopping experience for our customers. You will have the opportunity to collaborate with some of the most passionate and creative team members in the entire industry. What you’ll do * Oversee day-to-day functionality and operations of the website, ensuring white-glove luxury shopping experience for every customer * Manage on-site merchandise and execute inventory management workflows, ensuring assortment daily freshness and product health by removing unavailable products and communicating opportunities to editorial and e-commerce teams * Develop and implement monthly reporting on product availability and opportunities for category and brand growth * Support e-commerce and customer service teams by ensuring conversion capture with product swaps or styling recommendations * Grow and support VIP customer segment with customer-facing communications and vendor-facing fulfillment management * Own vendor partnership relationships, working with cross-functional teams to identify quarterly merchandising and content priorities * Maintain comprehensive understanding of vendor policies to coordinate with cross-functional teams, keeping website and customer expectations aligned with shopping, delivery, and returns experiences * Prepare and communicate quarterly vendor operational reviews to continuously optimize and improve vendor performance while growing vendor business on-site * Partner with editorial and e-commerce teams to identify, conduct outreach, and onboard new vendors in regional markets * Identify opportunities for cost and process savings and continuously optimize based on business goals * Actively monitor daily data flow between front-end, order management, vendor and financial systems, working with cross-team partners to resolve any discrepancies and issues * Report on order fulfillment KPIs continuously, translating into executable actions for e-commerce team and vendors accordingly. These include status and timing reports on fulfillment, returns, cancellations by vendor * Present and deliver commerce KPIs to internal stakeholders and external vendor partners on a weekly and monthly cadence You’ll sweep us off our feet if: * You are passionate about our community and excited to roll our unique, high quality fashion pieces that will align with trends and create them. * You understand how customers shop online and use strategic thinking and innovation to create a seamless and fresh site experience for our customers. * You’re a visionary constantly looking for ways to set us apart from the competition, driving new and enhanced functionality to make the shopping experience easy and convenient. * You use data and insights to make informed and impactful decisions and you have the acumen to translate complex data into actions and improvements. * You have an incredible focus on operational excellence and getting the fundamentals right and can identify opportunities for efficiency and improvement. * You build trust quickly and can lead by influence, creating impact through partnership as well as ownership. * You believe in and prioritize the collective success of the team and are quick to jump in, help, mentor, and coach your fellow team members. You’ll make an impact by: * Creating an exemplary site experience for your division – You’ll help drive the holistic site strategy and operational performance for your division and play a key role in enhancing the customer journey on our site to win customers’ hearts and minds. Using market and customer data, you’ll enable a seamless and optimized experience, helping to manage the product roadmap and tooling needs, reporting and KPIs, A/B testing, taxonomy, search, SEO, and more. * Structuring complex and ambiguous strategic problems – You’ll continuously analyze our eCommerce business and develop and implement site strategies to improve the end-to-end customer journey, driving innovation and growth for your Division. You’ll develop hypotheses and execute in-depth analyses, translating data into actionable insights and recommendations. * Monitoring site health and performance through analytics and key metrics – You’ll help conduct internal business reviews and support the development of site metrics and dashboards to monitor site health and influence the overall direction for the site. You’ll also identify and escalate key site issues, and conduct root cause analyses to recommend and implement fixes. * Operating with excellence – You’ll land the fundamentals and create and help scale best-in-class efficient workflows, processes and timelines, embedding operational excellence into everything you do. * Becoming an invaluable strategic partner to internal stakeholders – You’ll advise on and partner with various internal teams to improve processes, identify opportunities, and scale best practice and governance, driving continual assessment and improvement of the site’s strategic direction and execution.

Job Description CREATIVE GOODS Account Manager THE OPPORTUNITY: CREATIVE GOODS is a dynamic full-service merchandising company based in NYC with a bold vision for the live entertainment space. Our experienced team of industry professionals works to establish partnerships that are built on trust, allowing us to better serve clients through clear communication, a streamlined workflow and creative product that captures the imagination. THE ROLE: The Account Manager supports the agency with all day-to-day client operations. This person is responsible for coordinating internal teams, managing deadlines and deliverables, and overseeing execution of each client’s unique account strategy. This person should have a knack for creativity and style. This position reports to the Executive Vice President and is based in our NYC garment district office, with the opportunity for a defined hybrid work-from-home schedule. RESPONSIBILITIES: • Serve as account project manager across agency projects; liaise with internal team on timelines and deliverables across creative development, product development, production, ecommerce, and retail operations., • Ensure internal and external approvals are gathered in a timely manner, vetting the process along the way with appropriate internal parties., • Prioritize projects within the agency, based on internal workflow and client needs, with an understanding of inventory and financial considerations., • Oversee all bespoke gifting and special orders: ideate creative ideas with the product team, liaise with purchasing and finance to ensure on-time delivery and billing, and manage all client communication., • Serve as lead account contact for all special agency projects, efficiently and effectively own the product lifecycle and provide day-to-day service and support., • Assist with the creation of client presentations and creative reviews., • Ideate new product ideas alongside product development team that fit with the creative vision of each account., • Assist with the ideation and execution of retail initiatives that support the strategy and brand objectives of each client., • Proactively anticipate and respond to client needs., • Foster a positive team environment, within the agency and with external industry partners. REQUIREMENTS: • 2-3 years of experience in account management or project management an agency/client-side management role., • 2 or 4-year college degree, or equivalent work experience., • Excellent verbal and written skills., • An organized team player, with a positive attitude and collaborative mindset., • Creative individual with basic design knowledge, including the use of Adobe Creative Cloud (Photoshop, InDesign)., • Data lover that can turn metrics into strategy., • Social wiz that knows how to effectively and efficiently engage consumers., • The ability to multi-task and work under pressure, with constant awareness and ability to meet deadlines., • Proficiency in Microsoft Office and GSuite Apps (Docs, Sheets, Drive) is required. COMPENSATION AND BENEFITS: The gross salary for this role is commensurate with experience and ranges between $60,000 to $80,000 annually—it is an exempt position and not eligible for overtime. As a full-time employee of Creative Goods Merchandise, LLC, this position is eligible to participate in the Company’s comprehensive benefits program following a 90-day waiting period for new enrollees. This program includes medical, dental, and vision care, core life, accidental death and dismemberment, and disability coverage. After a year of service in any position, full-time employees are eligible to enroll in the 401(k)-retirement account. Benefits are subject to the changes Creative Goods may make from time to time to its benefits programs. CREATIVE GOODS provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.