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Job Description Goodwill Industries of Greater New York and Northern New Jersey, Inc. Job Description & Physical Demand Analysis Position Title: Operations Associate Department: Retail Reports To (Title): Warehouse Operations Manager Position Type: FLSA - Non-Exempt Supervising Staff: No General Purpose: In a few brief sentences, summarize the primary duties and responsibilities. The Operations Associate is essential to the efficient operation of the South Hackensack warehouse, which serves Goodwill New York / New Jersey’s fleet of retail stores, outlets, and donation centers. The Operations associate contributes to the safe and efficient transport, handling, and storage of donated goods and supplies. They perform duties to achieve organizational, team and personal goals that are measured through revenue and process integrity. They act as a Brand Ambassador through their actions, exemplifying Goodwill NYNJ core values. Essential Functions: Describe the duties that define the core responsibilities of the job. • Ability to safely operate all power equipment to execute daily responsibilities., • Ensure all product containers (crates, bins, pallets) from stores and donation centers are placed in the offload zone in the designated area. • Review incoming material to ensure that the contents are appropriately labeled. Report any findings to leadership for review and partner with leadership to clarify labels when needed. • Ensure that all store requests for equipment, products and supplies are staged accurately in the grids. • Assist drivers with the loading and unloading of trucks, ensuring the accuracy of cargo sent/received. • Adhere to all Safety and Loss Prevention policies and procedures., • Responsible for reporting all incidents of property loss (equipment, product etc.) to the Director of Logistics and VP of Asset Protection. • Maintain safe work conditions at all times. Responsible for reporting all safety hazards, potentially hazardous conditions, and unsafe practices to the Director of Logistics and Director of Health and Safety. • Ensure that all hazardous materials are stored properly in accordance with safety Guidelines. • Responsible for ensuring that all power equipment is fully functional prior to each use. Report any findings to the Warehouse Operations Manager and/or Director of Logistics immediately. • Attend and actively participate in all required safety training, drills and exercises., • Ensure actions are consistent with Goodwill ethics, policies, procedures, goals and mission. • Adhere to established trash schedule to facilitate the timely turnaround of equipment to go back into circulation. • Assist Ecommerce department with inventory movement from the dock to Ecommerce shipping area. • Transfer books/media received from stores and donation centers into gaylords for Salvage. • Complete detailed list of shipment goods in the form of a receipt for Salvage vendor or their agent at the time of goods pick-up. Completed documents are to be immediately submitted to the Director of Logistics. • Responsible for ensuring the cleanliness of areas in which daily duties are performed. This includes but is not limited to picking up all items on the floor after completion of your task in each area, sweep and dispose of broken/dropped items immediately upon identifying them and check for and discard all debris/trash in the warehouse parking lot as assigned. • Responsible for ensuring the safety of areas in which daily duties are performed, ensuring that equipment/bales are stacked safely, all driveways/walkways are free and clear of obstructions and all doorways/dock doors are fully passable. • Be a Brand ambassador by providing excellent customer service in all interactions with customers, donors and vendors. • Adhere to break schedule as provided to ensure appropriate coverage to minimize impact to productivity and safety. • Perform other related duties, as assigned. Qualifications: Describe the minimum educational and experience requirements/preferences. Who You Are • High School Diploma or equivalent required., • Warehouse experience preferred., • Forklift operating license preferred., • Must be able to work a flexible schedule (Mon-Sat)., • Must be able to execute multiple tasks in a fast-paced environment., • See Attached Physical Demand Analysis Approvals: Employee: Date: Print Signature Direct Supervisor: Date: Print Signature District Manager: Date: Print Signature Vice President: Date: Print Signature

Key member of the marketing team responsible for managing the digital marketing programs to support the retail, at-home, and ecommerce business units. He/she will help manage the paid search, email marketing, social media and other digital programs that are important part of overall marketing effort. Digital Marketing Analyst must be hands-on, very analytical and have relevant digital marketing experience in a multi-location retail or service business. Responsibilities: • Direct and manage digital marketing programs including paid search, email marketing, paid social, etc. and coordinating these to support the promotional marketing calendar, • Analyze all results and attribute marketing spend to traffic and sales, • Use SEO and SEM to drive organic and overall website traffic, • Direct and manage all social media efforts with the goal of developing brand ambassadors, brand influencers and indirect referrals, • Monitor competitive activity and develop counter programs to ensure pre-eminence of the BTG brand online, • Led effort to analyze marketing metrics to identify cause-effect relationships and suggest ways to utilize these insights in new campaigns, • Work with other marketing managers to develop and implement marketing campaigns that drive traffic and sales, • Work with creative team to create digital marketing content, • Work with other marketing manager to design consumer research that offer insight into customer behavior and recommend programs that attract new customers Requirements: • Bachelor degree in marketing, economics, mathematics, statistics, sciences or engineering, • 3+ years’ experience in digital marketing in retail, consumer product/service, consulting business, • Multi-channel marketing experience generating and tracking leads, traffic, etc., • Experience in data-driven business culture; experience measuring and attributing marketing spend to results, • Experience with SEO, PPC, content marketing, paid search and social marketing, • Working knowledge of database marketing, email marketing, statistical analysis, • Strong analytical, problem-solving, data manipulation and planning skills, • Strong computer skills including (Excel, Google Analytics, relational databases etc.), • Entrepreneurial, hands-on, and able to work independently, • High level of self-motivation and intellectual curiosity, • Good oral and written communication skills We will invest roughly 3 months setting up the Digital Marketing Analyst for success at BTG. He/she needs to develop a strong knowledge of sales, business and marketing process and relationships and strong instincts for the brand and business. Development plan will be individualized, but will include time in stores understanding the customer, how product is sold, and BTG’s competitive advantage.

Ecommerce and Digital Marketing Manager Key member of the digital marketing team, Ecommerce and Digital Marketing Manager works with other marketing manager to improve customer experience, website conversions and optimize leads and sales. He/she must have expertise in data analysis, digital marketing, and e-commerce strategies and help identify opportunities for growth and enhancing company’s online presence. Key Responsibilities · Review, analyze, and interpret data related to website traffic, user behavior, and conversions to develop insights and hypothesis to drive marketing effort. · Monitor and analyze key performance indicators (KPIs) such as conversion rates, traffic, and customer acquisition costs to assess the effectiveness of online campaigns and strategies. · Study customer behavior on the website, including click-through rates, shopping cart abandonment, and path analysis, to optimize the user experience. · Plan, execute, and analyze A/B tests to improve website design, content, and functionality. · Evaluate the performance of digital marketing channels, including SEO, PPC advertising, email marketing, and social media, and provide recommendations for improvement. · Conduct competitive analysis to identify market trends, benchmark against competitors, and recommend strategies to gain a competitive edge. · Develop reports and dashboards to communicate findings and insights to cross-functional teams and management. · Work with marketing and web development teams to develop and execute strategies that drive growth and enhance the customer experience. · Provide data-driven recommendations and actionable insights to improve website functionality, product offerings, and marketing campaigns. Key Requirements · Bachelor’s degree in business, marketing, data analytics, or a related field. · Minimum 5-year experience as an Ecommerce Analyst/Manager in consumer business, ideally with retail storefronts · Proficiency in data analysis tools and techniques, including Excel, SQL, data visualization tools, and statistical analysis. · Familiarity with e-commerce platforms, web analytics tools (e.g., Google Analytics), and digital marketing channels · Strong analytical and problem-solving skills, with the ability to translate data into actionable insights. · Good oral and written communication and presentation skills; able to convey complex data findings to diverse teams. · Detail-oriented and highly organized with the ability to manage multiple projects simultaneously. · Knowledge of e-commerce best practices, online consumer behavior, and industry trends. · Experience with A/B testing, and experimentation methodologies is a plus. · Strong interpersonal skills and proven ability to network and build relationships. · Strong critical thinking skills to assess client needs and propose effective solutions. · Self-motivated and able to work independently. We will set up the new hire for success by having him/her work in our showrooms for 3-4 months to understand our business paradigm and develop key relationships within our organization. Blinds To Go, Inc., is the leading and retailer and manufacturer of custom-made blinds and shades in North America. At Blinds To Go, Inc., we have redefined the window decorating industry with our direct-to-consumer business model and our legendary customer service. We control every element of our brand including the in-store experience and shop-at-home experience. Blinds To Go is an equal opportunity employer. Blinds To Go complies with all federal, state/province, and local laws. Blinds To Go welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. Blinds To Go. Building a great company…one person at a time.