Facility Manager -- Building Superintendent
2 days ago
New York
Job Description:\n\nPosition Summary Practice of Peace Foundation (“POP” or “the Organization”) is a New York City-based nonprofit corporation operating shelter sites and a community resource room across the Bronx and Queens in service of individuals and families experiencing homelessness. The Organization integrates transitional housing with mental health services delivered through the principles of the Health Realization Approach. The Facility Manager is responsible for the overall management of the Freeman Residence Shelter’s physical operations, ensuring a safe, clean, and well-maintained environment for residents and staff. This position oversees facilities, maintenance, housekeeping, security, procurement, and Residential Aides, and ensures the infrastructure and daily operations support the effective delivery of services led by the Director of Social Services. This role requires strong leadership and the ability to manage multiple priorities in a 24-hour residential facility. This position operates within a DHS-funded shelter environment and is governed by applicable DHS and OTDA facility standards, the New York City Building, Fire, and Health Codes (DOB, FDNY, DOH), OSHA requirements, and all other applicable laws and POP policy. Essential Duties & Responsibilities The following duties are essential functions of the position within the meaning of the Americans with Disabilities Act (ADA) and the New York State and New York City Human Rights Laws. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform these essential functions, except where doing so would impose an undue hardship on the Organization. The list below is representative and is not intended to be exhaustive. Operational OversightSupervise and manage the operations team, including Residential Aides, maintenance, housekeeping, and security staff.Develop, implement, and enforce operational policies, procedures, and standards of conduct.Ensure all shelter operations comply with DHS, OTDA, FDNY, DOH, DOB, and OSHA regulations.Conduct regular walkthroughs to monitor facility conditions, cleanliness, and resident safety, and address operational issues promptly, escalating critical concerns to the Site Director. Residential Aide SupervisionOversee the hiring, training, scheduling, and evaluation of Residential Aides.Provide coaching, performance feedback, and guidance on resident interactions and emergency protocols.Coordinate staffing to cover 24/7 operations and respond to emergencies. Facilities, Budget & Emergency ResponseOversee building maintenance, repairs, and preventive maintenance schedules, and ensure fire-safety, sanitation, and environmental-compliance standards are met.Manage the operations budget, procurement, inventory, and vendor contracts for quality, cost, and service delivery.Monitor security systems and safety procedures, including drills and emergency preparedness, and investigate and document incidents.Respond to operational emergencies and serve as the after-hours point of contact for operational issues.Perform other duties as assigned by the Site Director. Minimum Qualifications Candidates must satisfy the qualifications set forth below. POP reserves the right to determine, in its sole discretion, whether a candidate’s education, credentials, and experience satisfy the requirements of this position. Education & ExperienceBachelor’s degree in Business Administration, Facilities Management, Public Administration, or a related field required.Minimum of five to seven (5–7) years of experience in operations, facilities, or property management; shelter experience preferred.Minimum of three (3) years supervising front-line staff (Residential Aides, security, housekeeping, or maintenance).Knowledge of NYC building codes, shelter compliance, and DHS/OTDA regulations preferred; Fire Safety Director or related certification (e.g., F-80, S-95) preferred or required by building classification. Knowledge, Skills & AbilitiesStrong leadership, team-management, and crisis-management skills.Ability to manage budgets, contracts, and operational logistics effectively.Proficiency in Microsoft Office and basic facility-management software.Physical ability to conduct facility walkthroughs, climb stairs, and respond to emergencies. Work Environment & Physical Demands This is an on-site position at the Freeman Residence Shelter, 999 Freeman Avenue, Bronx, NY 10459. Although this position is exempt and not assigned to a fixed shift, POP shelter sites operate twenty-four (24) hours per day, seven (7) days per week, and the position requires availability outside standard business hours, including evenings, weekends, and holidays, to respond to operational matters, emergencies, and critical incidents. On-call availability is required. The assigned work location, schedule, reporting relationships, and specific duties are subject to change in the sole discretion of the Organization in response to programmatic, funder, and operational needs, with or without prior notice. The physical demands described below are representative of those that must be met to successfully perform the essential functions of this position. Reasonable accommodations will be considered in accordance with the Americans with Disabilities Act and applicable state and local laws.Ability to stand, walk, bend, stoop, kneel, climb, and reach for the majority of a shift.Ability to frequently lift, carry, push, or pull up to fifty (50) pounds, and occasionally more with assistance (e.g., furniture, equipment, supplies, donations).Ability to climb ladders and stairs and to work in confined spaces or at heights as required.Ability to safely use hand tools, power tools, and cleaning chemicals in accordance with manufacturer and safety guidelines.Ability to communicate clearly in person, by telephone, and in writing in English.Reasonable likelihood of exposure to cleaning agents, dust, fumes, and a shelter environment serving individuals with complex behavioral health, substance use, and medical conditions. Use of universal precautions and personal protective equipment is required as appropriate. Conditions of Employment Employment in this position is contingent upon, and continued employment requires ongoing compliance with, the following:Pre-Employment Screening. Successful completion of a criminal background check, fingerprinting (in accordance with applicable DHS and New York State requirements), reference checks, and any other screening required by law or by POP’s funders.Successful Passing of Interview with DHS: The DHS office must interview and screen this position in addition to the Practice of Peace Foundation. Upon successful clearance from the DHS office, we can proceed with your employment.Child Welfare Clearance. For positions involving direct contact with children or with families with children, clearance through the New York Statewide Central Register of Child Abuse and Maltreatment (SCR), pursuant to Section 424-a of the New York State Social Services Law.Work Authorization. Verification of identity and employment eligibility in accordance with the Immigration Reform and Control Act and the federal E-Verify program.Mandated Reporting. Pursuant to New York State Social Services Law §§ 413 and 473, the Site Director is a Mandated Reporter and shall report suspected child abuse or maltreatment to the Statewide Central Register, and suspected abuse, neglect, or financial exploitation of vulnerable adults to Adult Protective Services (APS), in accordance with applicable law and POP policy.Confidentiality. Strict maintenance of the confidentiality of all client, personnel, and proprietary information in accordance with HIPAA, 42 CFR Part 2, New York Mental Hygiene Law, DHS confidentiality requirements, and POP’s Confidentiality Policy.Policy Compliance. Compliance with all POP policies and procedures, including without limitation the Conflict of Interest Policy, Code of Conduct, Anti-Harassment Policy, and all applicable federal, New York State, and New York City laws and regulations.Training. Timely completion of all DHS-mandated trainings (via the Absorb Learning Management System or successor system) and all POP-mandated trainings, including training in the Health Realization Approach.Credentials. Maintenance in good standing of any credential or license required for the position (any required management credential, if applicable), and prompt notification to POP of any change in credential or licensure status. A failure to satisfy or maintain any of the foregoing conditions, or any material misrepresentation in connection with the application or employment process, may result in disciplinary action up to and including immediate termination of employment, subject to applicable law. Compensation & Benefits In accordance with New York State Labor Law § 194-b (Pay Transparency Law), the annual salary range for this position is $60,000 - $65,000. Actual compensation will be determined based on the candidate’s qualifications, experience, internal equity, and applicable program funding. Eligible employees may participate in the following benefit programs, subject to plan eligibility requirements, applicable waiting periods, and the terms and conditions of the governing plan documents:Medical insurance, with multiple plan optionsDental insurance, 100% employer-paidVision insurance, 100% employer-paid401(k) retirement plan with employer matching contributionPaid Time Off (PTO), paid holidays, and sick and safe leave in accordance with applicable lawEmployee Assistance Program (EAP) The foregoing is a summary of available benefit programs and does not create any contractual right to any benefit. All benefit programs are governed by the applicable plan documents, summary plan descriptions, and Organization policies, which control in the event of any inconsistency with this summary. Practice of Peace Foundation reserves the right, in its sole discretion and consistent with applicable law, to modify, amend, suspend, or terminate any benefit program, in whole or in part, at any time and with or without notice. Equal Employment Opportunity Practice of Peace Foundation is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment based on race, color, religion, creed, sex, gender, gender identity or expression, sexual orientation, national origin, ancestry, age, disability, marital or partnership status, caregiver or familial status, pregnancy (including childbirth, lactation, and related medical conditions), military or veteran status, genetic information or predisposing genetic characteristics, citizenship or immigration status, status as a victim of domestic violence, sexual violence, or stalking, arrest or conviction record (consistent with applicable law), or any other characteristic protected by federal, New York State, or New York City law. In accordance with the Americans with Disabilities Act, the New York State Human Rights Law, and the New York City Human Rights Law, the Organization provides reasonable accommodations to qualified individuals with disabilities to enable them to perform the essential functions of their position, except where doing so would impose an undue hardship. Applicants requiring accommodation during the application or interview process should contact Human Resources. Individuals from historically underrepresented communities, individuals with lived experience of homelessness or recovery, and individuals eligible for participation in the New York City 55-a Program are encouraged to apply. General ProvisionsNature of Job Description. This job description is intended to describe the general nature and level of work performed by an individual assigned to this position. It is not an exhaustive list of all responsibilities, duties, skills, working conditions, or qualifications associated with the position, and is not a contract of employment or guarantee of employment for any specific term.Reservation of Rights. Practice of Peace Foundation reserves the right, in its sole discretion and consistent with applicable law, to modify, add to, or eliminate any of the duties, responsibilities, qualifications, work location, schedule, reporting relationships, compensation, or benefits described in this job description at any time, with or without prior notice, to meet the operational, programmatic, and contractual needs of the Organization.At-Will Employment; Funder Requirements; Governing Law. Employment with the Practice of Peace Foundation is at-will. Either the employee or the Organization may terminate the employment relationship at any time, with or without cause and with or without notice, subject to applicable law. No statement contained in this job description, in any employee handbook, or in any other Organization communication is intended to, nor shall it be construed to, alter the at-will nature of the employment relationship. This position is supported in whole or in part by government contracts and is subject to all applicable funder requirements, including those of the New York City Department of Homeless Services; continuation of the position is contingent on continued funding and contractual authorization. This job description and the employment relationship to which it relates shall be governed by and construed in accordance with the laws of the State of New York, without regard to its conflict-of-laws principles.
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