End user support jobs in Hoboken, New Jersey - Page 15Create job alerts

Job Description We are seeking an experienced Project Manager to join our team in the Professional Services department. The ideal candidate should have extensive experience in managing end-to-end project management activities, including vendor selection, procurement, budgeting, scheduling, stakeholder management, and risk mitigation. The candidate should also have strong negotiation skills and be able to coordinate with multiple teams and stakeholders. Responsibilities: • Initiate and manage procurement processes to select vendors, • Coordinate across teams on project reporting, prioritization, resource allocation, and visibility, • Estimate project budget and validate utilization against resources engaged, • Forecast project budget based on resource utilization, • Coordinate and engage with different stakeholders, including business users and vendors, from feasibility study, implementation, and benefit realization, • Initiate, liaise and negotiate with users to reach consensus on the requirements, delivery schedule, and resource commitment, • Set up infrastructures and milestones, • Identify issues/risks proactively with mitigation plans to avoid impacts and escalations, • Escalate issues and impacts to the appropriate stakeholders, • Plan and execute user acceptance test followed by signing off, • Plan and execute production deployment followed by sign-off, • Ensure proper transitioning services implemented, • Produce quality project deliverables such as project charter, implementation plan, etc, • Update all stakeholders with the latest status and issues/risks, • Enable IT support, • Minimum 10 years of experience in Project Management, • Excellent communication and interpersonal skills, • Strong negotiation skills with business, InfoSec, and IT teams, • Proven track record of delivering complex IT projects on time and within budget, • Familiarity with project management tools and methodologies, • Experience with vendor selection and management, • Knowledge of IT infrastructure and operations, • Strong problem-solving and analytical skills

Job DescriptionSalary: $7,500 - $9,000/mo DOE AnswerLab is looking for contract UX Researchers based in NYC. Must be comfortable conducting in-person sessions. Who We Are AnswerLab is a UX research and experience strategy firm that partners with the worlds boldest brands to create experiences people love. We dont just deliver insightswe shape product direction, influence strategy, and accelerate innovation at companies like Amazon, American Express, Google, and Meta. As a team of experience strategists, we uncover the why behind user behavior and transform it into clarity, direction, and momentum for our clients. Whether advising on AI, accessibility, or emerging technologies, we help design solutions that drive measurable business impact and build better futures for users. What makes us successful is simple: the people who work here. Were a team of intelligent, curious, and collaborative professionals who care deeply about solving problems and making a difference. At AnswerLab, youre empowered to lead, grow, and have a real impactsupported by teammates who value thoughtful work, cross-functional collaboration, and yes, even a good laugh along the way. Who You Are You are passionate about research: you love to learn new methods, test out new tools and technologies, and think deeply about the human-centered issues we face as researchers. You also see yourself as a partner to stakeholders and clients, bringing them into the research experience and listening deeply to their needs as you conduct studies that address their business questions. Youre proactive, adaptable, and organized: youre ready to explore creative solutions to challenges as they arise, and you have the time management skills to keep everything moving forward. Ideal candidates have at least 4 years of hands-on experience leading research studies, with experience partnering with stakeholders or clients during the research process. We are open to candidates from a range of consulting and research backgrounds (e.g., UX research, market research, academia, public health, etc.). This role requires availability to attend in-person research sessions or client meetings at our NYC office or designated client sites. The qualified candidate will be responsible for: • Building trusted relationships with clients, including providing consultative guidance and proactively recommending/implementing solutions to drive the research process forward, • Leading UX research studies end-to-end, including:, • Consulting on research methodology or project scope, as appropriate, • Developing moderator guides, • Consulting with clients on the development of prototypes for testing, • Moderating remote and in-person (when safe) user experience research studies or conducting interviews in the field, • Analyzing the research findings, delivering insights that address the stated research questions, • Crafting recommendations in alignment with research findings for potential next steps in product development, • Developing presentations (written deliverables and/or slide decks) to communicate findings and recommendations, • Collaborating with clients to ensure the report meets their business needs, • Presenting to client teams, • Exploring creative solutions to research challenges, such as providing recommendations to improve internal processes or establish best practices with our clients, • Continuing to develop your research and consultative skills, leveraging these skills to create research experiences that our clients, participants, and colleagues love while delivering impactful results, • Keeping projects on schedule and within scope and budget The qualified candidate will have experience in and meet most of the criteria listed below: • 4+ years of hands-on experience conducting qualitative research, either in the UX space or a related research field., • Leading consulting engagements with clients/stakeholders -- either in research specifically or with a management consulting firm that uses analytical data to support conclusions, • Designing and writing discussion guides, screeners, test protocols, and final reports, • Using online/remote tools for conducting research (e.g., Zoom, WebEx, GoToMeeting, etc.), • Conducting presentations with senior-level business managers and executives, • Demonstrated ability to 1) work independently and drive towards deadlines, 2) produce high-quality deliverables for clients, and 3) think creatively and solve problems, • Ability to engage with business and research managers in Fortune 500 companies, • Excellent communication skills and the ability to facilitate discussions, • Ability to work in a fast-paced deadline-driven environment, manage competing priorities, and be an independent problem-solver, • Presentation skills, including building slide decks and presenting results and recommendations to clients, • Undergraduate and/or advanced degree preferably an educational background in Experimental Psychology, Cognitive Psychology, Human Factors, Human-Computer Interaction, or other related disciplines with a solid foundation in research-based design using qualitative methods In addition to expertly meeting the requirements outlined above, your success will be measured on our eight Core Values: AnswerLab's Core Values: • Build trust, • Provide amazing service, • Support and Encourage Inclusivity, • Jump in to help others, • Handle change with flexibility, • Innovate our products and processes, • Explore creative solutions to challenges, • Make AnswerLab a great place to work Physical Requirements: • Overtime may be required to meet project deadlines., • Sitting for extended periods., • Dexterity of hands and fingers to operate a computer keyboard, mouse, and other devices and objects. No staffing/recruiting agencies, please. We are interested in every qualified candidate who is eligible to work in the United States, however, we are not able to sponsor visas at this time. At AnswerLab, our mission is to create experiences people love. This means we strive to make our company a great place to work for people from all walks of life. Hiring people from a wide variety of backgrounds makes our company stronger and helps us achieve our mission. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class.

Job DescriptionSenior Director Of eDiscovery Employment Type: Full Time, Executive LevelDepartment: eDiscovery and Litigation Contact Government Services is seeking an experienced and motivated Senior Director of eDiscovery for one of our large government projects. This is an exciting opportunity to lead an electronic discovery team within the Government. This position is responsible for supporting the Government’s professionals in all aspects of litigation support and e-discovery processes, including providing project management, Electronically Stored Information (ESI) intake, data analysis, early case assessment, document production, and liaising with third-party vendors. CGS brings motivated, highly skilled, and creative people together to solve the government’s most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success:- Performs administrative functions associated with the day-to-day use of litigation support software eDiscovery databases, including but not limited to: - database creation and maintenance; - importing images, data and transcripts; - searching and exporting data; - document scanning, OCR and coding; - and document productions- Processing and publishing of electronically stored information for cases.- Assists in the preparation of documents and exhibits for trial.- Receives and logs incoming media; maintains chain of custody and other tracking documentation for media and data, both received and produced.- Contributes to internal process development, preparing workflows and other documentation.- Ability to work overtime hours, including on nights and/or weekends, on a per-project/case basis.- Problem-solving skills.- Work directly with the General Counsel, Attorneys, Law Clerks, and Legal Assistants as part of the matter team.- Assist with troubleshooting of technical issues within the eDiscovery platform.- Maintain a working knowledge of the discovery industries' best practices and new regulations through training, certification completion and networking.- Meet with and build relationships with eDiscovery vendors and maintain relationships with current vendors.- Desire to be self-motivated and eager to shape the future of the department.- Ability to learn new eDiscovery review platforms quickly. Qualifications:- An understanding of the litigation lifecycle and electronic discovery/document review processes, procedures and practices is required.- 7+ years of experience in a litigation support, electronic discovery and/or technology support environment, preferably within the Government, but a law firm or top eDiscovery vendor is also acceptable.- Experience performing Administrator and Case Manager functions in Relativity.- Experience with providing end-user support on all Litigation Support applications, including but not limited to assisting with end-user training.- Experience with Relativity, Nuix, Concordance, IPRO and other applicable eDiscovery software platforms.- Must be a US Citizen.- Must be able to obtain a favorably adjudicated Public Trust Clearance. Ideally, you will also have:- The Relativity Certified Administrator Certification. Our commitmentContact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our clients’ specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we’ve been growing our government contracting portfolio, and along the way, we’ve created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package.- Health, Dental, and Vision- Life Insurance- 401k- Flexible Spending Account (Health, Dependent Care, and Commuter)- Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of meaningful government innovation! Explore additional job opportunities with CGS on our Job Board: For more information about CGS please visit: or contact:Email: #CJ We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job DescriptionFrom the beginning, our goal was to establish an advisory firm that stands apart from the rest – one that is grounded in our Core Values and dedicated to creating a positive experience not just for our clients, but for our people too. We firmly believe in the strength of collaboration, enthusiasm, generosity, and perseverance as the driving forces behind our success. With advisory solutions spanning accounting and risk, technology-enabled transformation, and transactions, we partner with our clients to solve today’s challenges and deliver present and future value. Our commitment to our people has earned us numerous awards including Inc5000's Fastest Growing Companies and Glassdoor's Best Places to Work. Explore what our employees have to say about our unique culture by clicking here. By joining our rapidly growing Business Transformation - Banking & Capital Markets practice you will serve as a trusted partner to our clients. You’ll bring your first-hand experience, unique perspectives, and functional knowledge to deliver tailored integrated solutions that solve today's challenges and set the foundation for future success. With support from experienced leaders and a dedicated coach, you will join a collaborative community that invites you to contribute beyond the scope of client delivery. What You'll Do: • Lead end-to-end technology implementations, from requirements gathering and planning through delivery, deployment, and post-production support, within a mid- to large-sized Investment Bank or Financial Services environment., • Own delivery across the full software development lifecycle (SDLC), including coordination of complex system-to-system integrations., • Create, execute, and manage test cases, and oversee all phases of testing including Unit Testing, System Integration Testing (SIT), Regression Testing, and User Acceptance Testing (UAT)., • Partner with business and technology teams to plan and execute UAT, including defect triage, remediation tracking, and formal sign-off., • Manage and coordinate cross-functional development teams, including Full Stack, Frontend, and Backend engineers, ensuring alignment to scope, timeline, and quality standards., • Apply appropriate delivery methodologies (Agile, Waterfall, Six Sigma, or hybrid models) based on project and organizational needs., • Conduct process analysis, develop detailed documentation, and drive continuous process improvements., • Produce and maintain project artifacts including requirements documentation, process flows, test plans, RAID logs, status reports, and governance materials., • Utilize technology and project management tools such as JIRA, Zephyr, GitLab, and Confluence to manage delivery, testing, documentation, and issue tracking., • Lead stakeholder management, including executive-level communication, participation in governance forums, and clear, concise status reporting., • Manage pre-production and production issues, including root cause analysis, escalation, coordination of resolution, and stakeholder communication in high-pressure environments., • Contribute to developing and implementing firm-approved, AI-enabled solutions for clients, in accordance with company policies on data protection, intellectual property, and professional standards., • Stay informed about emerging AI tools and techniques and collaborate with firm leadership to identify compliant opportunities to enhance client solutions and internal processes.What You'll Bring:, • 5+ years in Big Four or equivalent background working at a financial services company or comparable experience working as an advisor to a financial services organization, • Proven experience delivering end-to-end technology initiatives within an Investment Bank or Financial Services organization., • Hands-on experience with test management, including test case creation, execution, defect tracking, and UAT coordination., • Demonstrated ability to manage technical development teams across multiple disciplines (Full Stack, Frontend, Backend)., • Strong understanding of technology delivery methodologies and the ability to adapt them to real-world delivery constraints., • Experience with process analysis, documentation, and improvement, with a structured and detail-oriented approach., • Solid background in system integration projects, coordinating dependencies across platforms and teams., • Proficiency with JIRA, Zephyr, GitLab, and Confluence or comparable delivery and collaboration tools., • Strong stakeholder and communication skills, including experience working with senior and executive-level audiences., • Proven capability in issue management, including escalation, prioritization, and resolution across both pre-production and production environments., • Comfort with AI: Demonstrated ability to responsibly explore and adopt firm-approved AI tools to enhance productivity and innovation., • Continuous Learning Mindset: Openness to learning and applying emerging technologies including AI and automation in alignment with firm policies and client standards.Qualifications:

Job Description About Paxos Paxos builds the regulated infrastructure powering the digital economy. Our technology and licenses enable the world's leading companies to issue and move tokenized money and assets, safely, instantly, and globally. From powering PayPal USD to building the Global Dollar Network, we're setting the standard for trustworthy digital finance. The Opportunity We're hiring a Program Manager/Technical Program Manager to work directly with the Head of Engineering Operations & Delivery to make the engineering and product organization faster, sharper, and more effective. As a Program Manager (PgM) or Technical Program Manager (TPM) at Paxos, you will sit at the intersection of traditional finance and the frontier of blockchain technology. You won't just be managing schedules; you’ll be the primary driver of execution for regulated infrastructure that moves trillions of dollars in assets. In this role, you will navigate complex dependencies across engineering, product, and other functional teams to ensure the seamless delivery of products across the Paxos portfolio. We are looking for a high-agency leader who thrives in ambiguity, possesses deep technical intuition, and is obsessed with building the financial plumbing of the future. You'll be an AI-native in how you work. When you see a manual process, your instinct is to build a system. When you're synthesizing information across teams, you'll use AI to do it in hours instead of days. You'll bring this disposition to everything: evaluating requirements, running strategic initiatives, improving operating rhythms, and helping leadership make better decisions faster. * De-risking technical execution: Identifying "single points of failure" in project timelines. * Infrastructure Scaling: Managing the rollout of scalable cloud architecture to support high-throughput financial transactions. * Stakeholder Synthesis: Translating complex technical constraints into clear business trade-offs for leadership. 3. Engineering Excellence & Operational Rigor You will be the guardian of the "how." This involves optimizing the SDLC (Software Development Life Cycle) to ensure high-quality code deployment without sacrificing speed. You’ll focus on: * Metric-Driven Progress: Implementing KPIs that measure team velocity, system uptime, and deployment success rates. * Incident Response & Post-Mortems: Driving a culture of continuous improvement by leading technical retrospectives. * Resource Allocation: Ensuring engineering bandwidth is prioritized toward the highest-impact initiatives while maintaining technical debt. Over time, the scope will evolve. You may shape which product bets we fund, lead the operating model for how we evaluate and pursue new opportunities, or take on emerging product domains. The common thread: sound judgment, operational rigor, and a bias for building systems that make people faster. What You'll DoStrategic Programs & Projects * Lead cross-functional programs and projects that span teams and functions: platform improvements, pricing, analytics, cross-product workflows, process redesign. Program ownership & integrated planning * Ensure every initiative has complete PRDs, Technical Design Documents, and Delivery Plans with clear objectives, scope, success metrics, timelines, and key risks before work begins * Maintain a single integrated plan capturing milestones, dependencies, and critical paths across Engineering, Product, Operations, Compliance, and Treasury * Proactively manage sequencing, resourcing tradeoffs, and escalations Cross‑functional coordination during build * Drive a structured intake and kickoff process for cross‑team work: confirming goals, success metrics, and scope boundaries with all contributors. * Keep a single source of truth for status, decisions, risks, and owners throughout the program (e.g., shared docs, boards, and structured updates). * Ensure Operations, Data, Compliance, and Treasury readiness tasks (process updates, documentation, training, approvals) are sequenced to land alongside engineering milestones, not after launch. * Facilitate decision‑making by surfacing structured options and tradeoffs, rather than ad hoc escalation, so leaders can quickly unblock teams. Ownership of implementation, testing & launch readiness * Own the end‑to‑end test strategy for cross‑team initiatives: integration flows, end‑to‑end functional scenarios, negative/edge cases, throughput/performance checks, and regression suites. * Coordinate UAT and shadow validation across non‑prod and prod‑like environments, define Go/No‑Go criteria, and align rollback/mitigation plans ahead of launch. * Partner closely with engineering and ops to instrument monitoring, alerting, and runbooks for the new or changed flows (e.g., on‑chain events, wallet balances, reconciliation checks, signing errors, fiat settlement mismatches). * Ensure that launches are “audit‑ready” with clear evidence for controls, testing, and approvals, reducing downstream work for Compliance and Audit. Defect management, resilience & incident learnings * Proactively surface defects through scenario testing and failure injection, especially in asset lifecycle and rails flows. * Maintain a living RAID log with clear owners and impact assessments * Work with Engineering and Operations to feed incident learnings back into design, test coverage, and runbooks so that each incident improves the underlying systems and processes rather than just fixing symptoms. Communication, documentation & stakeholder alignment * Partner with Product, Engineering and other teams at Paxos to optimally translate business requirements into technical requirements * Produce concise, structured documentation of program objectives, architecture decisions, and operational impacts so that new joiners and partner teams can quickly understand context * Provide regular, predictable status updates (written and verbal) tailored to different audiences: * Engineering teams: blockers, dependencies, upcoming milestones * Product/Business: timeline, scope, customer impact * Leadership: key risks, tradeoffs, and decisions needed * Ensure all key decisions (e.g., scope cuts, design choices, risk acceptances) are captured in a durable place, not just in meetings or instant messages. Product Operations * Build and improve the operating systems that drive product decisions: planning cycles, reviews, decision frameworks, launch readiness. * Identify inefficiencies and fix them through automation, AI-powered tooling, or process redesign * Synthesize complex information into clear, actionable recommendations that help leaders decide and move. * Create leverage by building repeatable systems. The goal is not to be in every room, but to build the frameworks and tools that make the right things happen without you. About You * Minimum 8-10 years of experience in program management, technical program management and operational execution in a high-growth and/or regulated environment. * Product-first thinker. You evaluate everything through: what's the user problem, what's the fastest path to learning, and what actually moves the needle. You apply this lens whether the "product" is a partner integration or an internal operating process. * AI-native. You use AI tools daily to do your actual work, not as a side project. You've built workflows, prompts, or lightweight applications that changed how you or your team operates. When you encounter a repetitive process, your instinct is to automate it before anyone asks. You think in terms of systems and leverage, not just effort. * Strong commercial and analytical instincts. You can understand commercial aspects of a deal, assess trade-offs, model scenarios, and evaluate whether an initiative is worth the investment. * Exceptional communicator. You can write excellent documentation that clarifies a complex decision, build a framework that a team actually adopts, and hold your own in a room with execs and internal/external partners. * Comfortable in ambiguity. You build a structure where there is none. You don't wait for someone to define the role, you define it by what you ship and execute upon. * Deep curiosity for technology and how systems, integrations, and networks scale. Bonus if you've worked in regulated or financial infrastructure environments. What Success Looks Like * The product and engineering organization operates with measurably improved clarity, focus, and velocity, and you can point to specific systems, tools, or changes you built that caused it. * Strategic programs and projects delivered with measurable outcomes, not just completed tasks. * You've built AI-powered tools, frameworks, or workflows that the team actually uses, and that made a process meaningfully faster or a decision meaningfully better. * You've killed or deprioritized at least one workstream that wasn't delivering value, not just added new ones. Important Notice for Paxos Applicants We’ve become aware of fraudulent accounts posting as Paxos recruiters on LinkedIn and other platforms. These scammers attempt to deceive applicants into paying for job opportunities or providing personal financial information. To verify a legitimate Paxos recruiter: * We only use @paxos.com email addresses * We never ask for payment or financial details to apply, interview, or work here * For technical roles, we do not perform a coding interview without prior screening by our engineering team Thanks for your interest in Paxos! Compensation Range: $171,000 - $195,975

Job Description About the Role The ServiceTitan Program & Integrations Manager coordinates ServiceTitan adoption across the organization, providing hands-on implementation and integration support alongside ongoing user training and feature adoption programs. You will own new partner onboarding and system integrations, maintain platform standards, and ensure all partners achieve maximum value from ServiceTitan through effective training, adoption programs, and consistent support. This is a high-travel, field-facing role for someone who is technically sharp, operationally minded, and energized by helping partner teams get more out of the tools they use every day. Key Responsibilities • Integration & Implementation, • Drive the integration of ServiceTitan for new partners, ensuring efficient data migration, minimal disruption, and swift adoption according to LSP standards., • Collaborate with finance, data counterparts, and external ServiceTitan consultants to establish and maintain standardized configurations across the platform., • Own and manage ServiceTitan-Sage integration projects, aligning financial data and systems across the platform and supporting the accounting team throughout the process., • Regularly review and clean up data in ServiceTitan and legacy systems to maintain data integrity across all partner entities., • Manage relationships with ServiceTitan specialists and internal stakeholders to ensure smooth integration and ongoing support., • Track KPIs related to integration timelines, data integrity, and early adoption milestones for new partners., • Program Management & Feature Adoption, • Partner with the Technology team to execute a comprehensive ServiceTitan feature adoption program for all partners, facilitating the rollout of new features with effective communication, training, and change management., • Provide ongoing support for ServiceTitan implementations with a focus on user training, system configurations, and workflows., • Act as the primary onsite project coordinator and point of contact for ServiceTitan implementation strategy, process, and feature adoption across the platform., • Provide end-user support related to Model Tenant workflows, configurations, and best practices., • Bachelor's degree in project management, technology, or a related field, • 4+ years of experience in project management, software implementation, or software support roles, • 3+ years of hands-on ServiceTitan experience required; STCU certification and familiarity with Sage a plus, • Proficiency in data cleanup, maintenance practices, and user role and permission management within ServiceTitan, • Proven ability to manage complex, multi-party implementation projects and deliver results on time, • Excellent communication, training delivery, and organizational skills, • Strong collaborative relationship-building skills across diverse internal and external stakeholders, • Familiarity with KPI tracking and data-driven decision making, • Proactive and adaptable with the ability to thrive in a fast-paced environment You are a clear communicator who puts employees and partners first, a creative problem-solver who doesn't let things linger, and someone who moves fast without cutting corners. Above all, you hold yourself to a higher standard. In your work, your judgment, and how you treat people. What Onboarding Looks Like In your first 30 days, you will learn the platform's ServiceTitan configuration standards, integration processes, and partner company landscape while building relationships with the Technology team, finance counterparts, and key partner contacts. By day 60, you will be contributing independently to active integration workstreams and training programs and have identified the most critical adoption gaps across your assigned partners. By day 90, you are the trusted ServiceTitan resource for your partner set, running a consistent integration and training cadence, tracking outcomes with rigor, and delivering usage data that helps operational leaders make better decisions. The 5 Big Things — What Success Looks Like • New partners integrate cleanly and on time: Success means newly acquired companies are onboarded onto ServiceTitan efficiently, with accurate data migration, correct configuration, and a local team that is operational on the platform without significant disruption., • Feature adoption improves consistently across the platform: Success means partners are using more of ServiceTitan over time, adoption rates trend upward across key modules, and that usage shows up in scheduling efficiency, dispatch performance, and financial reporting accuracy., • Local teams are trained and confident: Success means partner employees at every level understand how to use ServiceTitan effectively for their role, training programs are practical and relevant, and user competency scores improve measurably after each engagement., • Data is clean and systems are reliable: Success means ServiceTitan data is accurate and well-maintained across all partner entities, financial system integrations run without persistent errors, and operational reports reflect reality. Legacy Service Partners (LSP) is a national leader in residential HVAC, plumbing, and electrical services. Since 2021, we've partnered with over 30 local brands across 16 states and we're growing fast. We exist to serve our partners and fuel their success: providing the resources, infrastructure, and expertise that help local brands better serve their employees, customers, and communities. We operate at the speed of a startup with the backing of an institutional investor. Our culture is built on three values we live every day: We Win Together, Today Not Tomorrow, Performance Not Politics. That means performance pay tied directly to results, real benefits you'll actually use including fully employer-paid medical, dental, and vision options, a 401(k) with company match, and continuous investment in your growth through training and education stipends. If you want to do meaningful work at scale, you’ve found the right place.

Job DescriptionCompany Description Turner & Townsend is a global professional services company with over 22,000 people in more than 60 countries. Working with our clients across real estate, infrastructure, energy and natural resources, we transform together delivering outcomes that improve people’s lives. Working in partnership makes it possible to deliver the world’s most impactful projects and programmes as we turn challenge into opportunity and complexity into success. Our capabilities include programme, project, cost, asset and commercial management, controls and performance, procurement and supply chain, net zero and digital solutions. We are majority-owned by CBRE Group, Inc., the world’s largest commercial real estate services and investment firm, with our partners holding a significant minority interest. Turner & Townsend and CBRE work together to provide clients with the premier programme, project and cost management offering in markets around the world. Job Description Turner & Townsend is seeking an experienced Senior Construction Program Manager to join our infrastructure team to help oversee and manage a large-sclae construction program. The ideal candidate will bring strong program and project management capability, with a particular strength in developing clear, structured processes and procedures that support effective project delivery. This role will play a key part in shaping program governance, leading the development of project management manuals, delivery frameworks, and standardized processes, ensuring all documentation is accurate, consistent, and aligned with best practice. The successful candidate will also facilitate workshops with clients and delivery partners to gather requirements, validate workflows, and translate complex technical information into well‑defined procedures. Responsibilities: • Lead the development and refinement of program processes, governance frameworks, and construction management procedures, producing clear, high‑quality written documentation., • Management Systems –(approach) Responsible for influencing the use of the defined process and procedures by the execution teams as part of their delivery approach at each phase of the program., • Facilitate workshops with clients and internal teams to gather requirements, validate workflows, and translate complex information into structured processes and procedures., • Information management systems - Responsible for influencing the use of the agreed information management system by the execution teams as part of their delivery approach at each phase of the program., • Design management - Responsible for gathering design requirements of the client, end user and stakeholders and documenting in a program specific brief as part of the initial definition phase. And Responsible for validating corporate standardization with respect to design is used to achieve efficiency and best value., • Stakeholder Management - Responsible for identifying delivery and execution of stakeholders, maintaining communication, influencing stakeholder involvement, and obtaining input as required. And responsible for the day-to-day stakeholder interface assuring that projects are delivered to time, cost and quality targets., • Funding - Responsible for obtaining all project funding required prior to the initiation of capital works aligned to governance structure., • Contract Strategy - Responsible for defining the contracting strategy which considers all aspect of the requirements and that motivates performance and assures the delivery of required outcomes are undertaken by the execution teams, • Procurement Management - Responsible for defining the procurement approach that is objectively managed and leverages data as part of pre-qualification, tender and evaluation through to contract award and assures the delivery of required outcomes are undertaken by the execution teams, • Schedule Management – Develop the master schedule based on historical data and assure that the execution teams are progress and mounting the project schedules, • Document & Data Management - Responsible for monitoring that the collection, storage, and dissemination of project information, is being undertaken by the execution teams, • Risk and opportunity management - Responsible for monitoring connected projects risks and opportunities and assessment of their cost and schedule impact is being undertaken by the execution teams align with the identification and implementation of connect projects mitigation plans identified for critical risks and opportunities, • Change controls - Responsible for monitoring that the implementation of a robust process which actively manages change, assessing scope, time, cost and quality prior to a change approval decision is required, is being undertaken by the execution teams, • Operational Readiness & Transition – Responsible for monitoring that the process for handing projects over to operational teams in an effective integrated manner is being undertaken by the execution teams, • Closeout - Responsible for monitoring that the management of the efficient close out of a project including an analysis of outturn cost, schedule, and lessons learned exercise used to inform future projects, is being undertaken by the execution team, • Continuous Improvement - Responsible for the management, identification and implementation of strategic and program improvement initiatives, lessons learnt and best practice, • SOX control responsibilities may be part of this role, which are to be adhered to where applicable. Qualifications, • Bachelor’s degree in construction management, engineering or field related to construction., • Minimum 5-7 years of relevant experience, • A thorough knowledge of Program Management methods and best practices., • A thorough knowledge of forecasting, budgeting, planning, design, schedule and scope management, • Have the technical skills to read, understand, and communicate contract requirements including construction drawings and specifications and interpret construction methodsstructured processes and procedures for rail construction and project delivery., • Strong written communication skills with a proven ability to develop clear, structured processes and procedures for rail construction and project delivery., • Be able to understand and follow site HSSE Policies, • Technology competent in using the following Software: MS Outlook, MS Word, MS Excel, MS Project, MS PowerPoint, • Competent user of data management software and systems for data management, analytics, quality assurance, and project/program management, • Excellent communication skills Additional Information The salary range for this full-time role is $140-$180K per year. Ranges are determined by role and level and represent a good faith effort to provide a fair and equitable salary. This range is a reflection of base salary only, not of a total compensation package. Please note Turner & Townsend reserves the right to pay more or less than the posted range, depending on candidate’s experience and qualifications. Our inspired people share our vision and mission. We provide a great place to work, where each person has the opportunity and voice to affect change. We want our people to succeed both in work and life. To support this we promote a healthy, productive and flexible working environment that respects work-life balance. Turner & Townsend is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and actively encourage applications from all sectors of the community. Turner & Townsend does not accept any speculative or unsolicited CV’s that have been sent to our internal recruitment team or hiring managers from agencies outside of our preferred supplier list. Any speculative or unsolicited CV’s will be treated as a direct application. It is strictly against Turner & Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner & Townsend will ask candidates to pay a fee at any time. #LI-GO1 Please find out more about us at Join our social media conversations for more information about Turner & Townsend and our exciting future projects: Twitter Instagram LinkedIn It is strictly against Turner & Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner & Townsend will ask candidates to pay a fee at any time. Any unsolicited resumes/CVs submitted through our website or to Turner & Townsend personal e-mail accounts, are considered property of Turner & Townsend and are not subject to payment of agency fees. In order to be an authorised Recruitment Agency/Search Firm for Turner & Townsend, there must be a formal written agreement in place and the agency must be invited, by the Recruitment Team, to submit candidates for review.

Job DescriptionCompany Description Sr. AV Project Manager Location: Ridgefield Park, NJ Work Type: On-site Salary: $7,380 / month Job Overview We are seeking an experienced Senior AV Project Manager to lead enterprise-level Audio/Visual (AV) system design, consulting, and project execution. This role requires a technically strong professional who can bridge business needs with AV technology solutions, manage projects from planning to completion, and provide hands-on support during system deployment. The ideal candidate will have experience designing enterprise video conferencing systems, managing AV integrations, and working directly with clients and cross-functional technical teams. Job Description Key Responsibilities Client & Business Engagement * Act as the primary AV subject matter expert (SME) for clients and internal teams * Conduct needs assessments and recommend scalable AV solutions * Present AV technologies including video conferencing and collaboration platforms * Translate business requirements into technical system designs * Maintain strong relationships with customers, vendors, and integration partners AV System Design & Engineering Design and engineer enterprise AV systems including: * Video conferencing rooms (Huddle, Conference, Boardroom, Training Rooms) * Collaboration spaces and multi-purpose environments * Digital signage and integrated AV systems Experience with: * Cisco video conferencing solutions (Room Series, Codec platforms) * Poly collaboration systems * Cisco Webex * Microsoft Teams * Zoom Additional responsibilities include: * Signal flow design * Network integration * DSP configuration concepts * Control systems integration Project Management & Leadership * Lead AV projects from concept through completion * Manage internal technicians and external integration partners * Develop project timelines, milestones, and resource plans * Coordinate with IT, networking, facilities, and construction teams * Ensure projects are delivered on time and within scope and budget * Identify and mitigate technical and operational risks BoM & Commercial Review * Develop detailed Bills of Materials (BoM) for AV systems * Validate vendor quotations and equipment compatibility * Ensure alignment with project scope and budget * Support procurement and cost optimization strategies Documentation & Reporting * Define project scope clearly for clients and integration teams * Produce technical documentation and system diagrams * Prepare completion reports including: * As-built documentation * Equipment lists * Test results * Client sign-off documentation Installation Oversight & Technical Support * Oversee AV installation and commissioning * Support system testing and user acceptance * Troubleshoot video conferencing and AV integration issues * Provide end-user training and executive-level support Qualifications Education * Bachelor’s degree in Network, Telecommunications, Audio/Visual, or related field Experience * 7+ years of AV system design, integration, or project management experience preferred * Experience managing enterprise AV deployments * Strong understanding of IP-based AV and networking fundamentals * Experience working with unified communication platforms Skills * Strong communication skills with executives and technical teams * Ability to lead cross-functional teams * Strong documentation and reporting capabilities * Detail-oriented with strong decision-making ability * Ability to work in fast-paced environments Additional Requirements * Travel up to 50% * Proficiency in Microsoft Office (Word, Excel, PowerPoint) Preferred Qualifications * Experience with enterprise AV environments Preferred Certifications * AVIXA CTS / CTS-D / CTS-I * PMP Certification Additional Information All your information will be kept confidential according to EEO guidelines.

Candidates should have at least 8 years of experience in SAP consulting, with a strong focus on user support and project management. This position requires strong communication skills and the ability to work independently during critical periods, including holidays and month-end processing.

We are looking for a Field Support Engineer with strong desktop support experience to provide onsite technical support, troubleshoot hardware/software issues, and support end users in a fast-paced environment. Field Support Engineer / Desktop Support. Desktop Support / Field Support experience.

End-User Support & Lifecycle Management:. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other protected class. P

We are looking for a Field Support Engineer with strong desktop support experience to provide onsite technical support, troubleshoot hardware/software issues, and support end users in a fast-paced environment. Desktop Support / Field Support experience. Field Support Engineer / Desktop Support.

Lead the charge, or assist the Network Engineer with handling IT needs for clients - primarily end user and localized issues at the end user level. The Technician role is responsible for maintaining a high level of customer satisfaction with our clients’ end-users through performing tasks that wil

Provide high-quality end-user support across Windows and macOS environments. IT support experience (MSP experience strongly preferred). Supportive, team-oriented culture.

Deliver end-user support, create training materials, and ensure documentation is up to date. Design and implement scalable, end-to-end Salesforce solutions across multiple clouds. Demonstrated ability to lead Salesforce projects end-to-end, from requirements gathering to deployment.

The ideal candidate will have a strong background in managing IT infrastructure, supporting end users, and implementing systems that scale with business growth. The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this classifi

Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law. Experience with IT ticketing systems and provid

Provide a consistent interface between business and vendors as it relates to vendor support, corporate standards, product upgrades, installation, and maintenance. Clearway offers all eligible employees working 20+ hours per week a comprehensive menu of benefits: generous PTO, medical, dental & visio

IT Service/Help Desk support environment. This role is largely responsible for providing remote telephone and email-based IT operational support services to the organization. This position requires a high level of IT support knowledge, customer service experience, good communications skills and work

Communication with end users as required: keeping them informed of incident progress, notifying them of impending changes, and agreed outages. Responsible for handling escalated support from Level 1 technicians in a professional and timely manner relating to all technology. IT Support relating to te

The objective of the IT Technician will be to respond to support requests in a timely manner, be the initial reference point for all IT support-related tickets, and ensure the satisfaction of the end-user, among other technical duties. Provide support of incoming requests to the service desk via tel

Install and support network components including routers, switches, firewalls, backup systems, Network area storage, end-user workstations, printers, peripheral devices, and other associated hardware and software. Troubleshooting: Provide end-user technical support to clients over the phone or onsit

You will also handle all IT support requests and assist colleagues with their IT needs. At Elite Dermatology, we’re committed to providing a superior level of care in a friendly and personalized environment. In order to be a part of our team, you must be detail oriented, have a friendly personalit

Experience with CRM systems and support ticketing platforms (e. Customer Support team based in North America. As a Technical Support Specialist, you will serve as an invaluable partner for our customers, working with them as they use our platform to manage their marketing data to make informed busin

Work with the Accounting department in supporting accounts payable and receivable processes. The ability to work quickly and accurately in both independent and team situations. Employment decisions are made without regard to race, religion, sexual orientation, gender identity, national origin, dis

Provide advanced technical support for escalated and complex issues. Proven experience in a technical support role, with a focus on Level 3 responsibilities. Digacore Consulting is a technology consulting firm offering Managed IT Support Service to our clients.

We are looking for a Remote Customer Success + Technical Support Representative to help support our growing customer base. Paid training and onboarding support. Provide basic technical and service-related support.

Support occasional evening or weekend work for scheduled upgrades or emergency service. Success in this role is defined by consistent, accurate technical execution, clear communication with clients and internal teams, and a commitment to maintaining the company’s reputation for dependable, client-

Provide basic EMR support, including login access and user troubleshooting. Job description statements are intended to describe the general nature and level of work being performed by employees assigned to this job title. They are not intended to be construed as an exhaustive list of all responsibil