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Job Description As a Document Specialist, you will be responsible for creating, maintaining, and testing program coding sections. In this position, you will create queries and reports utilizing database software for testing purposes. Duties & Responsibilities: • Develop and maintain program sections and other various documents by utilizing Publishing software for correspondence generation for new products, product and state maintenance, product approvals, product enhancements, and regulation changes. This includes, but is not limited to adding rules, conditional statements, variables for retrieving specific individual policy data and the formatting of data., • Test program sections and documents including creation of test plans, manual generation of correspondence and resolution of various printing, programming and generation problems., • Implement program sections and documents. Confirm all aspects of program sections are functional, update documentation checklists to ensure all program sections are complete and communicate to internal clients when all items have been implemented., • Create queries and reports utilizing database software for testing purposes., • Create and update documents utilizing word processing software for the Product Filing team. Skills & Experience: • Intermediate Microsoft Word and Excel experience required., • Experience with Microsoft Access or comparable software required., • Experience with C# Programming or comparable programming language required., • Experience in life insurance industry required., • 2-3 years of related experience preferred., • Document development and testing experience preferred., • Industry recognized certifications preferred. Education Required: Associates degree in Business required. Degree in related field of study is acceptable. Pay Range: $22.42 to $26.00 hourly The level of the position will be determined by relevant skills, experience and qualifications. The starting pay rate for this role is based on a variety of relevant factors, including location, education, experience, and skills. Visa sponsorship is not available for this position Relocation assistance is not available for this position Security Mutual is an Equal Opportunity Employer About SML: Security Mutual Life is a leading provider of life insurance, accumulation products and retirement-, business- and estate-planning services for individuals, families and businesses. Our innovative products help our clients meet their financial protection needs. Headquartered in Binghamton, New York, the Company was founded in 1886 and is recognized for its longstanding history of financial strength and stability. We continually invest in technology. Our agents and employees are equipped with the latest tools and deliver outstanding service to our hundreds of thousands of policyholders throughout the United States. We are committed to our neighbors and communities. Security Mutual and its employees help support a wide variety of community and charitable initiatives and organizations through our donations and service. At Security Mutual our employees are among the Company’s most valued assets. We offer competitive salary and benefits and our work environment reflects the Company’s core values of trust, respect and integrity. Federal & State Labor Law Posters

Job Description As an Accountant, you will prepare, submit, review, analyze, and report tax- and expense-related exhibits and schedules used in financial reporting, regulatory filings, budgeting, planning, and statutory reporting. You will also prepare and review monthly reports and respond to inquiries and requests from external sources. As a Senior Accountant, you will perform the Accountant responsibilities while taking on more complex work and broader reporting support. Additional duties include preparing exhibits and schedules for quarterly and annual subsidiary financial statement filings and tax reporting, supporting Company financial statements and analytics, responding to external agencies and auditors, and assisting with employee training. This position may offer flexibility through a telecommuting arrangement and can be performed from either the Greater Houston or Greater Binghamton area. If you reside in the Greater Houston or Greater Binghamton area, this may be an opportunity for you! Description of Duties & Responsibilities of an Accountant or Senior Accountant: • Prepare and submit various state income tax forms & filing forms for parent, subsidiary companies and nonprofit. Prepare sales tax returns, premium and municipal taxes, state tax forms and various workpapers to support federal income taxes., • Prepare, analyze, and review financial statements expenses, taxes, licenses and fees for budgeting, forecasting, planning, and statutory reporting., • Act as Third Party Administrator to prepare monthly financial reports for MetLife., • Create, review and approve general ledger entries and reconcile various general ledger accounts. Prepare and review bank reconciliations and assist in daily banking transactions., • Work with various departments on correcting accounting entries and accounting and internal audit training. Research accounting variances; assist auditors with supporting documentation, correspond with advisors and custodian representatives, • Work with various departments on correcting accounting entries and accounting and internal audit training. Research accounting variances; assist management with supporting documentation and preparation for audits. Additional description of Duties & Responsibilities of a Senior Accountant: • Handle more complex processing issues, provide processing support and assist with training., • Respond to inquiries and requests from tax agencies, auditors, regulatory agencies and other external sources., • Prepare various statutory exhibits under the review and supervision of Management., • Work with Management to create dashboards and analytics in Adaptive software. Required Skills & Experience: • Minimum of 5 years of experience in Accounting is required for the Accountant position. Internship experience may be considered., • Minimum of 10 years of experience in Accounting is required for the Senior Accountant position., • Knowledge of GAAP accounting is required., • Experience with accounting software (especially QuickBooks) is preferred., • Advanced proficiency with Microsoft Excel., • Intermediate proficiency with Microsoft Word., • Excellent verbal and written communications skills., • Strong analytical problem-solving skills., • Ability to pay close attention to detail., • Ability to prioritize and organize a heavy workload., • Ability to perform work accurately and thoroughly. Education Required: Bachelor’s Degree in Accounting is required. Accountant (CPA) Certification is preferred for the Senior Accountant position. Pay Range: Accountant: $28.42 to $35.00 hourly Senior Accountant: $77,000 to $90,000 annually The starting pay rate for this role is based on a variety of relevant factors, including location, education, experience, and skills. The level for this position will be determined based on factors including relevant skills, experience and other qualifications. Visa sponsorship is not available for this position Relocation assistance is not available for this position Security Mutual is an Equal Opportunity Employer About SML: Security Mutual Life is a leading provider of life insurance, accumulation products and retirement-, business- and estate-planning services for individuals, families and businesses. Our innovative products help our clients meet their financial protection needs. Headquartered in Binghamton, New York, the Company was founded in 1886 and is recognized for its longstanding history of financial strength and stability. We continually invest in technology. Our agents and employees are equipped with the latest tools and deliver outstanding service to our hundreds of thousands of policyholders throughout the United States. We are committed to our neighbors and communities. Security Mutual and its employees help support a wide variety of community and charitable initiatives and organizations through our donations and service. At Security Mutual our employees are among the Company’s most valued assets. We offer competitive salary and benefits and our work environment reflects the Company’s core values of trust, respect and integrity. Federal & State Labor Law Posters

Job Description As a Staff Attorney, under the direction of the General Counsel and Assistant General Counsel(s), you will be responsible for assisting in fulfilling the Legal Department function of providing legal counsel and advice to the Company's Executive Management, Officers and employees with respect to all areas of Company operations and in drafting, reviewing and advising the Company's Executive Management and Officers with respect to corporate documents and agreements. You may work closely with several experienced lawyers to develop skills and increase knowledge base of Company and its products. This is a Binghamton Home Office position. Duties & Responsibilities: • Assist in drafting, reviewing, and advising the Company’s personnel with respect to corporate documents and agreements required or appropriate to protect the Company or implement Company objectives., • Assist in providing legal counsel and advice to personnel regarding compliance, products, tax, market conduct, claims, complaint handling and customer service issues., • Assist in analyzing and interpreting newly enacted or proposed legislation and regulatory and judicial mandates affecting Company business and to anticipate Company needs arising from them., • Assist in litigation matters in support of Legal Department management., • Assist in reviewing, analyzing and advising Company employees related to compliance requirements, changes in regulations and laws and compliance implementation., • Advise Company personnel on the potential legal ramifications of proposed organizational policies and procedures., • Assist in coordinating the establishment, implementation and maintenance of the Privacy and the Anti-Money Laundering programs for the Company and its subsidiaries in compliance with federal and state law and regulatory requirements., • Maintain a current level of knowledge and skill on current legal trends through attendance at relevant training programs, conferences, seminars, and through self-study. Skills & Experience: • Admission to New York State Bar required., • 3 or more years of Law experience required., • Experience with corporate law, contract law and general business law, and statutory and regulatory interpretation required., • Compliance experience (including cybersecurity, USA PATRIOT Act Anti-Money Laundering, Privacy Law, law and regulation interpretation) required., • Thorough knowledge of insurance law (life and annuities with particular competence in the New York Life Insurance Law); corporate ; employment and benefits , intellectual property ; litigation practice and procedure, securities and investments, trusts and estates, law preferred., • Intermediate knowledge of Microsoft Office Suite required., • Excellent written and verbal communication skills., • Excellent analytical skills, • Excellent data entry skills., • Ability to perform work accurately and thoroughly., • Ability to pay close attention to detail., • Ability to prioritize and organize a heavy workload. Education Required: Bachelors degree and Juris Doctor degree required. Pay Range: $89,000 - $121,000 annually To apply: https://workforcenow.adp.com/jobs/apply/posting.html?client=smlny&ccId=19000101000001&type=MP&lang=enUS Visa sponsorship is not available for this position Relocation assistance is not available for this position Security Mutual is an Equal Opportunity Employer About SML: Security Mutual Life is a leading provider of life insurance, accumulation products and retirement-, business- and estate-planning services for individuals, families and businesses. Our innovative products help our clients meet their financial protection needs. Headquartered in Binghamton, New York, the Company was founded in 1886 and is recognized for its longstanding history of financial strength and stability. We continually invest in technology. Our agents and employees are equipped with the latest tools and deliver outstanding service to our hundreds of thousands of policyholders throughout the United States. We are committed to our neighbors and communities. Security Mutual and its employees help support a wide variety of community and charitable initiatives and organizations through our donations and service. At Security Mutual our employees are among the Company’s most valued assets. We offer competitive salary and benefits and our work environment reflects the Company’s core values of trust, respect and integrity. Federal & State Labor Law Posters

Job Description *Applicants MUST submit a cover letter with resume to be considered. *This position will require in-office presence. Hybrid work schedules may be possible based on specific job duties and consistent with ESD policy. *Minorities, women, and individuals with disabilities are encouraged to apply. Please contact Human Resources if you require an accommodation. BASIC FUNCTION: Under the general direction of the Regional Director, the Assistant Director of Special Initiatives supports strategic planning, coordination, and implementation of priority economic development program and projects aimed at enhancing the economic vitality of the Southern Tier region. This leadership role involves collaboration with businesses, developers, government agencies, and community partners to attract and retain businesses, promote workforce development, and facilitate sustainable growth for the region. Manage and administer key initiatives focused on the Southern Tier Region, including program development, financial performance, within the assigned area(s) that support the Southern Tier Regional Strategic Plan. WORK PERFORMED: • Support the Regional Director in promoting incentive programs, including tax credits, grants, and other economic development tools., • Lead and participate in project teams consisting of ESD staff, government departments/agencies, and regional partners., • Identify, analyze, and manage potential expansion, retention and attraction projects., • Assist in the structure and negotiations of State involvement in awarding benefits related to regional priorities priority projects., • Maintain and develop strong relationships with existing businesses, developers, and community organizations., • Represent the department at public meetings, regional events, and business forums., • Establish program goals and objectives and metrics for evaluation of program performance., • Preparation of briefings, research, analyses and other supporting documents for the Regional Director as necessary., • Manage external communications with regional, state, federal, private entities, including participation in work groups, boards, and organizations as needed., • Other projects/duties as requested by the Regional Director. MINIMUM REQUIREMENTS: Demonstrate understanding of fundamental principles and practices of local and state economic development programs, public and business administration, real estate, and finance. Strong writing and verbal communication skills - experience communicating complex ideas to a wide range of audiences, including the public, maintaining effective working relationships with a diverse range of job-related contacts; proficient in digital platforms, standard software programs such as Word, Excel, and PowerPoint and some specialized software. Proven ability to take ownership of independent projects and manage competing deadlines - Readiness to collaborate with and seek guidance from senior management and colleagues Education Level required: Bachelors; master’s degree preferred in Business Administration, Finance, Banking, Architecture, Landscape Architecture, Urban Planning, Real Estate Development, and Public Administration Relevant experience required: Direct experience (5 years or more) in one or more of the following fields: economic development, government, business, finance, planning, real estate development, urban studies, public administration, or in the industry assigned to that individual. Master’s degree can be substituted for up to 2 years of experience. Knowledge required: Attributes of the specific industries assigned; Working of government, public policy objectives, business planning, public and private financing programs, environmental policy/ regulations, design and construction issues, real estate development.

Job Description Position Title: Staff Attorney Practice Area/Department: Older Americans Project Office Location(s): Utica and Binghamton, NY (two positions) Hours: 35 hours per week Salary Range: $84,240.00 - $92,286.00 (DOE) Supervisor: Managing Attorney Posting Date: November 9, 2026 Application Deadline: Until positions are filled About LASMNYFor nearly 75 years, the Legal Aid Society of Mid-New York (LASMNY) has provided free civil legal assistance to people who cannot afford an attorney. Our mission is to expand access to the essentials of life through high-quality, compassionate legal advocacy and education.Because legal problems rarely occur in isolation, we take a holistic approach that addresses the interconnected challenges affecting housing, income, benefits, health, and family stability. By working across practice areas and partnering with community organizations, we help clients achieve lasting solutions that extend beyond a single legal matter.Through offices in Utica, Syracuse, Binghamton, Oswego, Oneonta, and Watertown, LASMNY serves residents of thirteen counties across Central New York. Our Agricultural Worker Project also provides legal services to farmworkers throughout New York State.Job Summary LASMNY is seeking two attorneys to join our Older Americans Project as Staff Attorneys, one based in our Utica office and one in our Binghamton office. This is an opportunity to build an elder law practice while helping older adults plan for the future, protect their income and health care, and remain safe and independent in their homes. The Older Americans Project provides free legal help to adults age 60 and older. Much of this work is funded through county Offices for the Aging, which refer older residents to LASMNY for wills, powers of attorney, health care proxies, and other planning documents, and for advice on housing, consumer, public benefits, and family law matters. Older adults are a growing share of the clients LASMNY serves, and their legal problems increasingly reach beyond planning documents. Many face debt collection and scams that threaten the Social Security income they live on, denials or reductions of Medicaid home care and other benefits, or family members who misuse their money or authority. The Staff Attorney helps clients resolve these problems before they lead to a loss of income, care, or housing, and works with LASMNY’s other practice areas and community partners to address the full range of a client’s needs. The Staff Attorney carries a caseload of advice, brief service, and representation matters, conducts outreach and community education, and ensures compliance with Legal Services Corporation (LSC) regulations, grant requirements, and LASMNY policies. These are two positions, one in Utica and one in Binghamton. Both are well suited to law graduates awaiting admission and attorneys with up to three years of experience, and LASMNY provides the training and supervision new attorneys need to build an elder law practice. Essential Job Duties • Provide advice, brief services, and representation to adults age 60 and older, including clients referred by county Offices for the Aging., • Prepare estate and advance planning documents, including simple wills, powers of attorney, health care proxies, and living wills, and advise on simple property matters such as transfers of a home between family members., • Meet with clients at LASMNY offices, senior centers, and other community sites, and make home visits for clients who are homebound or in a nursing home or hospital., • Represent clients in public benefits matters, including Medicaid eligibility and home care, Medicare coverage and the Medicare Savings Programs, SNAP, and Social Security, through fair hearings and other administrative appeals., • Defend clients against debt collection, scams, and other consumer problems, including protecting Social Security and other exempt income from collection., • Provide representation in guardianship and estate proceedings, as appropriate, to assist older adults and their families with matters affecting personal care, decision-making, and asset protection., • Help clients respond to elder abuse, neglect, and financial exploitation, working with Adult Protective Services and other partners to protect their safety and assets., • Screen clients for related legal needs, such as housing, family law, and disability benefits, and coordinate with LASMNY’s other practice areas and community partners to address them., • Build strong referral relationships with county Offices for the Aging, senior centers, Adult Protective Services, health care and home care providers, and other community partners., • Conduct outreach and community legal education for older adults, caregivers, and service providers., • Maintain accurate case, time, and grant reporting records in the case management system, including the reporting required under county Office for the Aging contracts., • Stay current on developments in elder law and public benefits and maintain required Continuing Legal Education (CLE) credits.Professional Standards, • Demonstrate the highest level of professionalism and discretion when handling confidential and sensitive client information., • Communicate effectively, patiently, and courteously with clients, family members, caregivers, staff, attorneys, court personnel, agency staff, and community partners., • Respect each client’s right to make their own decisions, while staying alert to signs of undue influence, exploitation, or diminished capacity., • Maintain regular and predictable attendance in accordance with organizational policies., • Adapt to new technologies and systems, including legal research tools and case management software., • Comply with all Legal Services Corporation regulations, LASMNY policies and procedures, and grant-based reporting requirements., • Perform additional responsibilities and duties as assigned by a supervisor based on agency needs.Required Qualifications, • Juris Doctor (J.D.) or Master of Laws (LL.M.) from an accredited law school., • Admission to practice law in New York State, or a law graduate awaiting admission. Attorneys admitted in another jurisdiction and eligible for admission on motion are encouraged to apply., • Demonstrated commitment to serving older adults and low-income communities., • Excellent written, verbal, and advocacy skills., • Strong organizational skills and the ability to manage multiple deadlines., • Proficiency with Microsoft Office, case management systems, and computerized legal research., • Ability to travel as needed, including to clients’ homes, community sites, courts, and other LASMNY offices.Preferred Qualifications, • Coursework, clinic participation, or work experience in elder law, trusts and estates, health law, or public benefits., • Experience preparing wills, powers of attorney, health care proxies, or other planning documents., • Experience with Medicaid, Medicare, guardianship, or consumer law matters., • Experience working with older adults, people with disabilities, or caregivers., • Experience in civil legal services or other public interest practice., • Proficiency in languages other than English.Compensation and Benefits This is a full-time, non-union position with a 35-hour workweek. Salary starts at $84,240.00 for law graduates awaiting admission and rises to $92,286.00 for attorneys with three years of experience. Placement is based on years of relevant experience. LASMNY anticipates increasing its pay scale in early 2027. LASMNY offers a generous benefits package, and most benefits begin on the date of hire. Benefits include medical, dental, and vision insurance; basic and voluntary life insurance; a Health Savings Account and Flexible Spending Accounts; employer retirement contributions; paid vacation, sick, personal, parental, and bereavement leave; fourteen paid holidays; paid CLE registration, attorney registration fees, and local and New York State bar dues; professional development and training opportunities; mileage reimbursement and parking; relocation assistance; and an Employee Assistance Program. LASMNY is a qualifying employer for the federal Public Service Loan Forgiveness program. Application Process Qualified candidates are invited to apply through our online application system with a cover letter, resume, and three professional references. Please indicate in your cover letter whether you are applying for the Utica position, the Binghamton position, or both. Click on the following link to apply: https://workforcenow.adp.com/. Equal Opportunity Employer LASMNY is an equal opportunity employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status under applicable law. LASMNY provides reasonable accommodations to qualified individuals with disabilities during the application process. Please contact Human Resources to request assistance. Visit our website | lasmny.org

Job Description TRUST AND ESTATES ATTORNEY BINGHAMTON, NY Fusco Personnel is conducting a search on behalf of a well-established, highly respected full-service law firm seeking a Trusts & Estates Attorney to join its growing Binghamton, NY office. This is an outstanding opportunity for an attorney looking to build a long-term career with a collaborative regional firm that offers sophisticated legal work, meaningful client relationships, and a clear path for professional growth. The ideal candidate will have 3–5 years of trusts and estates experience, although attorneys with other levels of relevant experience are encouraged to apply. Key Responsibilities • Advise clients on comprehensive estate planning strategies., • Prepare wills, trusts, powers of attorney, healthcare directives, and related estate planning documents., • Handle estate and trust administration matters from start to finish., • Counsel clients on elder law and long-term care planning., • Develop and implement special needs planning strategies., • Build and maintain strong client relationships through exceptional service and communication., • Collaborate with attorneys across multiple practice areas to provide comprehensive legal solutions., • Travel occasionally to branch offices to meet with clients as needed. Qualifications, • Admission to practice law in New York, or eligibility for admission by waiver., • Approximately 3–5 years of experience in trusts and estates, estate planning, or related practice areas preferred., • Strong experience in estate planning, estate and trust administration, elder law, and/or special needs planning., • Excellent written, verbal, and interpersonal communication skills., • Superior analytical, organizational, and problem-solving abilities., • Ability to manage multiple matters while meeting deadlines., • Proficiency with Microsoft Word and Excel., • Self-motivated with the ability to work independently while contributing to a collaborative team environment. Compensation & Benefits, • Salary: $90,000–$130,000/year, depending on experience., • Comprehensive benefits package., • Professional development and career advancement opportunities., • Collaborative and supportive work environment., • Established client base with sophisticated and rewarding legal work., • Long-term career growth. Fusco Personnel takes great pride in successfully matching talent and culture for our valued clients. We accomplish this through the hard work and expertise of our exemplary specialty recruiters and staff. Whether you are contemplating your next career move, or you are seeking the key players to bring your business to the next level – consider contacting our experts. Fusco Personnel is a NYS Certified Women Business Enterprise (WBE) and an Affirmative Action/Equal Opportunity, Race/Gender/Veterans/Disability Employer

Job Description Pay: $90,000.00 - $130,000.00 per year Why This Is a Great Opportunity • Take ownership of meaningful legal matters and build strong, direct client relationships, • Join a collaborative, full-service law firm where attorneys work across sophisticated practice areas, • Expand your expertise while working alongside experienced attorneys and professional support teams, • Gain substantial client contact and hands-on responsibility without getting lost in a large-firm environment, • Build a long-term career with opportunities to deepen your specialty, broaden your practice, and grow professionally, • Attorneys with an established book of business may be considered for additional incentive-based compensation Location: Binghamton, NY. This is a primarily on-site opportunity designed for attorneys who value in-person collaboration, strong client relationships, and being part of an engaged office environment. Limited flexibility may be available. We are open to relocation candidates, with potential relocation assistance considered based on the candidate. Note: Candidates must have 3+ years of relevant legal experience in at least one applicable practice area and be admitted to practice in New York State or eligible for admission on motion with the ability to obtain admission promptly. About Us We are an established, full-service law firm committed to providing practical, sophisticated legal counsel while building lasting relationships with our clients. Our attorneys collaborate across multiple practice areas and are trusted to take meaningful ownership of their work while receiving strong professional support. Confidential Employer. Job Description • Advise and represent clients on a broad range of sophisticated legal matters within your area of practice, • Draft, review, and negotiate contracts, agreements, pleadings, transactional documents, estate planning materials, and other legal instruments as applicable, • Manage matters, deadlines, client communications, and strategic next steps with support from attorneys and professional staff, • Conduct legal research and translate complex issues into practical, clear recommendations, • Communicate with clients, opposing counsel, courts, government agencies, and other parties, • Collaborate with attorneys across practice groups and offices to deliver comprehensive solutions, • Build trusted client relationships and take increasing ownership of matters as your practice develops, • Travel occasionally to courts, client locations, branch offices, or other sites as business needs require Qualifications • 3+ years of relevant attorney experience, • New York State bar admission or eligibility for admission on motion with the ability to obtain admission promptly, • Experience in one or more of the following: business and corporate law, real estate, trusts and estates, litigation, or labor and employment law, • General practice attorneys with directly relevant experience are also encouraged to apply, • Strong legal research, drafting, analytical, negotiation, and problem-solving skills, • Excellent written and verbal communication skills, • Strong client-service mindset, professional judgment, and attention to detail, • Ability to manage competing priorities and work both independently and collaboratively, • Proficiency with standard legal and business technology Why You Will Love Working Here You will have the opportunity to do substantive legal work, build meaningful client relationships, and become an important part of a collaborative team. We value strong attorneys who want responsibility, professional growth, and the opportunity to contribute beyond a narrowly defined role. Whether you are looking to deepen an established specialty or bring a broader general-practice background to a full-service environment, this is a place where your experience can make an immediate impact. JPC-2002 Benefits: • Dental insurance, • Health insurance, • Paid time off, • Retirement plan, • Vision insurance

Job Description As a Senior Underwriter, under management guidance, you would be responsible for underwriting individual life insurance applications within approval authority and other guidelines set by the company. This position will provide departmental training and answer complex questions from Underwriting staff. As an Underwriting Consultant, you would be responsible for efficient and quality risk evaluation of traditional and informal underwriting cases, which many will involve complex medical and/or financial histories. Build and maintain positive relationships with the field force, including brokerage agencies. This position will also work closely with the Underwriting staff to assist with processing support, mentoring, co-signs and additional projects as needed. This position will have the opportunity to work primarily remote with periodic time required in their assigned Company office location (Binghamton, NY or Houston, TX). If you reside in the Greater Houston or Greater Binghamton area, this may be an opportunity for you! Description of Duties and Responsibilities of a Senior Underwriter: • Review individual and joint applications for life insurance., • Review non-routine cases and cases above approval authority with Chief Underwriter or department management., • Engage in frequent phone and email contact with sales force, regional VPs, and reinsurers in support of company mortality, profitability and sales objectives., • Use critical thinking and advanced knowledge of impaired risk, comorbidities, expected mortality and varied brokerage distribution channels to resolve questions and underwrite complex, unique cases., • Review financial appropriateness of sales., • Review and interpret third party data including, but not limited to, Medical Information Bureau codes, motor vehicle records, pharmacy and medical claims reports checks, laboratory database reports, inspection and financial reports, avocation and aviation risks, and foreign travel/national activity., • Review exams, lab work, inspection reports, medical tests, and attending physician statements to assess risk using published reinsurance underwriting guidelines., • Assign Medical Information Bureau codes as indicated., • Develop and conduct underwriting presentations for Senior Management, Claims Examiners, Field, Home Office, brokerage distributors, and other parties. Answer questions, provide support, and offer resources as necessary., • Review Underwriter case queue weekly and report to department management., • Manage case inventory within time standards established by department management., • Develop and maintain professional relationships and manage negotiations with Reinsurers and brokerage agencies., • Engage in phone and email contact with Reinsurers regarding resolution of questions on potential cases., • Underwrite cases in an efficient, sound, objective, and consistent manner with consideration for the Company's philosophies, profitability, mortality expectations, and marketplace needs., • Handle more complex processing issues, provide processing support and assist with training., • Assist with special projects as needed or assigned by management Additional Duties and Responsibilities of an Underwriting Consultant: • Demonstrate a mastery of the Company's product portfolio, implementation and enrollment processes, and marketplace influences., • Conduct high-quality risk assessments on all cases to ensure business guidelines, target profit and metrics are met., • Participate in the development and/or delivery of underwriting and product training material., • Participate in and review internal audit. Identify opportunities for improvement to address underwriting quality gaps., • Act as a technical resource for the Underwriters and provide developmental feedback on case level decisions within the context of a mentoring relationship., • Analyze competitive market intelligence to identify trends. Provide guidance regarding the business unit's performance, financial results, profitability, competition, and market trends., • Provide ongoing support to both internal and external customers. Engage in communication with field associates, internal staff, and vendors in support of Company mortality, profitability, and sales objectives., • Monitor case queue of supervised Underwriter Trainees. Required skills and experience of a Senior Underwriter: • Minimum of 6 years of related experience is required., • Leadership and training experience in an underwriting environment is required., • Advanced knowledge of impaired risk, older age underwriting and comorbidities required., • Training experience in an underwriting environment is required., • Excellent verbal and written communication skills while working with different levels of both internal and external stakeholders., • Demonstrated ability to handle sensitive and difficult customer service situations is required., • Knowledge of company and industry products and procedures preferred., • Chartered Life Underwriter (CLU) and industry involvement through participation (board member, program committee, or past president) in a local, regional, or national underwriting association is preferred., • Intermediate proficiency with Microsoft Word and Excel required., • Fellow Life Management Institute (FLMI) and Fellow, Academy of Life Underwriting (FALU) are both required., • Ability to work on a team and independently., • Ability to adhere to timelines and schedules without sacrificing quality., • Ability to pay attention to detail and perform work reliably, accurately, and thoroughly., • Ability to work outside of normal business hours to meet project deadlines., • Ability to adapt to change and work under pressure., • Ability to pay close attention to detail. Additional required skills and experience of an Underwriting Consultant: • Minimum of 7 years of related experience is required., • Ability to travel up to 9% of the time. Education Required: Bachelor’s degree in a related field of study is required. Bachelor’s degree in medical or financial fields is strongly preferred. Pay Range for Senior Underwriter: $77,000 to $103,000 annually Pay Range for Underwriting Consultant: $88,000 to $122,000 annually The starting pay rate for this role is based on a variety of relevant factors, including location, education, experience, and skills. Visa sponsorship is not available for this position Relocation assistance is not available for this position Security Mutual is an Equal Opportunity Employer Federal & State Labor Law Posters About SML: Security Mutual Life is a leading provider of life insurance, accumulation products and retirement-, business- and estate-planning services for individuals, families and businesses. Our innovative products help our clients meet their financial protection needs. Headquartered in Binghamton, New York, the Company was founded in 1886 and is recognized for its longstanding history of financial strength and stability. We continually invest in technology. Our agents and employees are equipped with the latest tools and deliver outstanding service to our hundreds of thousands of policyholders throughout the United States. We are committed to our neighbors and communities. Security Mutual Life and its employees help support a wide variety of community and charitable initiatives and organizations through our donations and service. At Security Mutual our employees are among the Company’s most valued assets. We offer competitive salary and benefits and our work environment reflects the Company’s core values of trust, respect and integrity.

Job DescriptionBenefits: • Dental insurance, • Flexible schedule, • Health insurance, • Paid time off, • Vision insurance, • 401(k) matching, • Bonus based on performance, • Competitive salary, • Opportunity for advancement, • Training & development Location: Binghamton, NY Employment Type: Full-Time Company: Jim Rollo Insurance and Financial Services, Inc. About Us At Jim Rollo Insurance and Financial Services, Inc., we empower customers to achieve financial success and create lasting legacies. Our mission is to help clients build, protect, and distribute their wealth. We deliver personalized, hands-on guidance with a commitment to exceptional service. Join our team of passionate professionals dedicated to real service, real results, and real impact. The Opportunity We seek a dynamic Wealth Coach to guide customers in building wealth, managing risks, and planning income distribution for themselves and a legacy for their heirs. This role suits a motivated, customer-focused professional passionate about fostering deep relationships and delivering exceptional service. Key Responsibilities • Develop customized wealth accumulation strategies., • Assist clients with risk management and wealth protection., • Guide clients on creating sustainable income streams and legacy planning., • Build and maintain trust-based client relationships with personalized coaching., • Educate and empower clients to make confident financial decisions., • Collaborate with the Wealth Coach team to deliver holistic solutions aligned with our mission.Qualifications, • 3+ years in wealth management or related field with proven relationship-building success., • Certifications: ChFC preferred; Series 6/63 and 65 a plus., • Strong interpersonal and communication skills with passion for client coaching., • Expertise in capital accumulation, risk management, income and estate planning., • Ability to simplify complex financial concepts for clients., • Analytical proficiency with financial tools/software, preferably Money Guide., • Customer-centric, empathetic, proactive, and trustworthy., • Bachelor’s degree in finance, economics, business, or related field; advanced degree a plus.Why Join Us?, • Make a meaningful impact by helping clients achieve financial goals and lasting legacies., • Work within a supportive, collaborative culture focused on innovation and customer-first values., • Access ongoing training, professional development, and clear career advancement., • Receive competitive salary, performance bonuses, and comprehensive benefits., • Be part of a firm committed to real people and real service, fostering deep trust with clients.Join us and transform lives through exceptional wealth coaching!

Job Description As a Maintenance, General employee, you will be responsible for performing building and grounds maintenance, cleaning and minor repairs to building and equipment. The level of the position will be determined by relevant skills, experience and qualifications. This position is located in the Binghamton Home Office. Description of Duties & Responsibilities: • Use common hand and power tools, such as hammers, hoists, saws, drills, and wrenches to complete minor repairs to building and equipment., • Perform routine preventive maintenance including but not limited to drain cleaning, filter replacement, etc. to ensure machines run smoothly, building systems operate efficiently, and physical condition of buildings does not deteriorate., • Operate larger power equipment such as small ride-on tractors, snow blowers, power brooms, lawn mowers, walk behind sweepers, power washers, etc., • Paint and repair roofs, windows, doors, floors, woodwork, plaster, drywall, or other parts of building structures. Fabricate and repair counters, benches, partitions, sheds, outbuildings and other wooden structures., • Complete minor electrical and plumbing work., • Assist with installation of basic equipment to improve energy or operational efficiency of commercial buildings. Repair and replace defective equipment parts as necessary, using hand tools and power tools., • Provide grounds keeping services, landscaping, de-icing and snow removal., • Perform general cleaning of buildings and properties. Handle company recycling., • Assemble, disassemble and move furniture and workstations for events, meetings and re-locations., • Operate the Company Vehicle for business purposes as directed by management., • Complete employee and tenant requests as assigned by management or as required under lease terms. Required Skills & Experience: • 1 to 2 years of related experience required., • Must have a flexible schedule to accommodate for special situations such as snow removal, emergency repairs, etc., • Ability to frequently push, pull, lift, and carry up to 50 pounds., • Ability to use basic computer functions and email required., • Ability to be exposed regularly to dust, odors, cleaning solutions, fumes and noise., • Must comply with OSHA safety and health regulations., • Must be dependable., • Ability to handle multiple priorities simultaneously., • Strong communication skills. Education Required: High School Diploma or equivalent required. Pay Range: $19.88 to $21.00 hourly Visa sponsorship is not available for this position Relocation assistance is not available for this position Security Mutual is an Equal Opportunity Employer About SML: Security Mutual Life is a leading provider of life insurance, accumulation products and retirement-, business- and estate-planning services for individuals, families and businesses. Our innovative products help our clients meet their financial protection needs. Headquartered in Binghamton, New York, the Company was founded in 1886 and is recognized for its longstanding history of financial strength and stability. We continually invest in technology. Our agents and employees are equipped with the latest tools and deliver outstanding service to our hundreds of thousands of policyholders throughout the United States. We are committed to our neighbors and communities. Security Mutual and its employees help support a wide variety of community and charitable initiatives and organizations through our donations and service. At Security Mutual our employees are among the Company’s most valued assets. We offer competitive salary and benefits and our work environment reflects the Company’s core values of trust, respect and integrity. Federal & State Labor Law Posters

Description Citizens employs a group of experienced advisors that help individuals and families attain their financial goals. Our Wealth Advisors conduct thorough discoveries to understand a client's short- and long-term goals, then construct a tailored financial plan that meets the client's goals. The Citizens Wealth Advisor is a branch-based advisor who excels in a collaborative environment that emphasizes the paramount importance of client interests, as well as the personal and professional growth of team members. Wealth Advisors work directly with a variety of business partners and centers of influence to uncover and identify prospective opportunities. Primary responsibilities include: • Develop a high-quality wealth management practice that provides a personalized wealth management strategy., • Enhance and preserve relationships with key partners to boost client introductions and engagement., • Proactive client and prospect outreach promoting Citizens Wealth Management capabilities., • Grow existing relationships through partnership referrals., • Tailor wealth management planning to meet client needs., • Utilize the knowledge of internal stakeholders and specialists in delivering a variety of services, including financial planning, investment management, insurance, and estate planning. Qualifications, Education, Certifications and/or Other Professional Credentials • Series 7, 63, 65 (or 66) active and valid., • A valid, active Insurance Life/Health/Variable licenses is required or must be obtained within 60 days of starting the role as a condition of employment., • A minimum of 2 years in a Financial Advisor role or equivalent experience in financial services., • Demonstrated track record in new business development and client book management., • Proven experience in a team-oriented consumer bank setting., • Familiarity with servicing high-net-worth individuals., • Comfortable operating in a dynamic, entrepreneurial environment., • Bachelor's degree is preferred. Hours & Work Schedule • Hours per Week: 40, • Work Schedule: M-F (Branch Hours) Pay Transparency Commissioned based. Individuals in this role have historically earned between $105,000 and $250,000 per year based on performance and productivity against commission plan parameters. We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more. Note, Citizens' paid time off policy exceeds the mandatory, paid sick or paid time-away policy of every local and state jurisdiction in the United States. For an overview of our benefits, visit https://jobs.citizensbank.com/benefits. Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance. Equal Employment Opportunity Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague's or a dependent's reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability. Why Work for UsAt Citizens, you'll find a customer-centric culture built around helping our customers and giving back to our local communities. When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career growth Background Check Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information.

As a Leasing Community Intern, you must have the ability to deliver high-quality customer service and dedication to our residents. Leasing Community Interns (LCIs) must possess the skills to cooperate and collaborate as a team. The Leasing Community Intern also strives for 100% occupancy through retention of existing residents, leasing current availability and pre-leasing of future availability. Responsibilities (Including but not limited to): • Be an ambassador for customer service by consistently going above and beyond to ensure that Cardinal customers are satisfied., • Administrative Front Desk tasks and duties., • Participate in Cardinal Way of Leasing (CWoL) training as required., • Utilize the Cardinal Way of Leasing by:, • Warmly greeting prospective clients, • Answering incoming leasing calls, • Determining needs and preferences, • Professionally presenting the community and apartment homes, • Utilizing feature/benefit selling, • Closing the sale, • Following up, • Complete all lease applications and lease file paperwork., • Required to pass third party leasing shops and become Cardinal Way of Leasing certified., • Maintain accurate lease file documentation in accordance with company policy; participate in lease file audits as assigned by the Community Manager., • Maintain cleanliness of the tour path to ensure for a positive first impression of the community., • Demonstrate a positive and professional attitude with team members, residents, prospective residents, and vendors., • Participate in and assist with planning community events., • Assist with various additional community projects as assigned by the Community Manager., • Participate in Cardinal U training as required., • "On-call" responsibilities (lock-outs, nightly rounds, etc.), • Required to work evenings and weekends Qualifications: • High school diploma or equivalent., • Must be enrolled in a degree program at an accredited college or university, with a minimum of 6 credit hours., • Must have completed a minimum of one year at the enrolled accredited college or university., • Must maintain a minimum 2.5 cumulative grade point average. GPA will be verified on an annual basis. Failure to maintain a minimum 2.5 cumulative GPA may result in probation, suspension or release from the Community Intern position., • Must be a current or future leaseholder of community., • Must live on designated community floor, per community guidelines, as assigned by Community Manager., • Able to lift up to 40 lbs., • Must have a valid driver's license., • Available to be scheduled for work approximately 20 hours per week., • Available evenings and weekends., • Ability to embody the Cardinal Culture and Cardinal's Core Values every day. Candidates with the following career experience preferred: • Assistant, • Administrative Assistant, • Receptionist, • Leasing Consultant, • Real Estate Assistant, • Leasing Review Period: Community Interns will be required to re-apply for the Community Intern position annually. Previous employment does not represent a commitment to rehire the Team Member. Exceptions may be granted by a Portfolio Manager on an individual basis. Work Environment: The work environment characteristics described here are representative of those a Team Member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Incumbents work both inside and outside of apartment buildings and in all areas of the property including amenities and have frequent exposure to outside elements where temperature, weather, odors, and/or landscape may be unpleasant and/or hazardous. Physical Demands: The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the Team Member is regularly required to use hands to finger, type, handle, or feel and talk or hear. The Team Member regularly required to stand; walk; reach with hands and arms, and climb, stoop, or squat. Incumbents must be able to physically access all exterior and interior parts of the property and amenities and must be able to work inside and outside in all weather conditions including, but not limited to rain, snow, heat, hail, wind and sleet. The Team Member must be able to push, pull, lift, carry, or maneuver weights of up to forty (40) pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Rare local travel may be required to assist properties as needed, attend training classes or other situations necessary for the accomplishment of some or all of the daily responsibilities of this position. The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their Team Leader. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Job Description As a New Business Associate, you will receive, review, document, and process new business applications. You will be responsible for meeting time and quality standards. This position will have the opportunity to work primarily remote with periodic time required in their assigned Company office location (Binghamton, NY or Houston, TX). If you reside in the Greater Houston or Greater Binghamton area, this may be an opportunity for you! The level of the position will be determined by relevant skills, experience and qualifications. Description of Duties & Responsibilities: • Process completed applications and ensure all state regulated criteria are sufficiently met while issuing policies in a timely manner. Maintain up-to-date knowledge of state regulations., • Communicate with the New Business team, management, and field agents when applicable to obtain missing information or to resolve conflicting data points on applications. Identify new issues that may arise in different processing systems and quickly communicate any problems to management., • Understand the billing structures for multiple Credit Unions to ensure that applications are set to draft correctly. Thoroughly document missing and pending requirements for applications and resolve such issues as soon as answers are received,, • Generate and review periodic processing reports; communicate any outstanding issues to management., • Process contract changes for face reductions on active policies, issue age corrections, and smoker/non-smoker reclassifications. Participate in a multi-step review process with management to ensure such contract changes are handled correctly and meet expectations of the policyowner., • Other duties and responsibilities as needed or assigned by management. Required Skills & Experience: • 1-2 years of customer service experience required., • 1-2 years of data entry experience required., • Basic proficiency with Microsoft Word required., • Basic proficiency with Microsoft Excel required., • Accounting experience preferred., • Industry recognized certifications preferred., • Excellent data entry skills., • Strong written and verbal communication skills., • Ability to handle multiple priorities simultaneously., • Ability to pay close attention to detail., • Ability to prioritize and organize a heavy workload., • Ability to adapt to change and work under pressure., • Must be dependable., • Occasionally required to work overtime. Education Required: High School Diploma required. Associate’s degree preferred. Pay Range: $18.15 to $19.00 The starting pay rate for this role is based on a variety of relevant factors, including location, education, experience, and skills. Visa sponsorship is not available for this position Relocation assistance is not available for this position Security Mutual is an Equal Opportunity Employer About SML: Security Mutual Life is a leading provider of life insurance, accumulation products and retirement-, business- and estate-planning services for individuals, families and businesses. Our innovative products help our clients meet their financial protection needs. Headquartered in Binghamton, New York, the Company was founded in 1886 and is recognized for its longstanding history of financial strength and stability. We continually invest in technology. Our agents and employees are equipped with the latest tools and deliver outstanding service to our hundreds of thousands of policyholders throughout the United States. We are committed to our neighbors and communities. Security Mutual and its employees help support a wide variety of community and charitable initiatives and organizations through our donations and service. At Security Mutual our employees are among the Company’s most valued assets. We offer competitive salary and benefits and our work environment reflects the Company’s core values of trust, respect and integrity. Federal & State Labor Law Posters

Job Description The Leasing Manager is an onsite leader who will be responsible for driving the property’s leasing and marketing efforts. This invaluable role will collaborate with the property manager to ensure the community’s events and campaigns are targeted, creative, and aligned with the PeakMade brand and executed appropriately. You will work closely with your team to achieve established revenue, occupancy, resident, and retention goals. Who You Are: • A Moment Maker. You take everyday experiences and make them exceptional for your customers. You can build rapport and make authentic, genuine connections. You treat your team, residents, and communities with respect., • Creative. You think outside of the box and can initiate and implement unique marketing strategies that positively impact your community., • Flexible. You are able to adapt and manage through a fast paced, constantly changing environment., • A Leader. You have the ability to lead by example, own your role and demonstrate the Peak mindsets in every situation you come across, • Technologically Proficient. You are highly proficient with social media platforms and can navigate through Microsoft Office and property management software with ease What You’ll Do: Leasing and Operations: • Hire, lead and develop full time and part time leasing staff; Assisting in the recruiting, interviewing, onboarding and development process., • Provide excellent customer service and serve as an example to the team as a representative of Peak and your community., • Supervise the planning, preparation, and implementation of lease up events, renewal parties, property events, competitions, and Resident Programs, • Give informative property tours to potential prospects onsite and create value add by anticipating needs and addressing concerns the customer has not even thought of yet, • Lease and renew beds/apartments via in person, on the phone or online, • Assist with all move-out and move-in events as well as collect deposits and/or fees associated with move-in (as necessary) Digital Execution: • Regularly using the following apps – Instagram, Facebook, Microsoft Office, Lightroom, VSCO, Canva and other creative apps, • Keep an up-to-date and fresh look on all property social media platforms, • Utilize Canva to create and generate visually appealing flyers, social graphics, and videos to promote the lifestyle at your PeakMade community, • Online reputation management through platforms such as Reputation.com and JTurner and Modern Message Sales and Marketing: • Assist with the development and execution of annual marketing plans within budget, • Utilize knowledge of trending marketing techniques and think outside of the box to impact sales and leasing efforts, specifically related to college students., • Utilize the established sales and marketing strategies to increase property traffic, maintain closing ratios, and achieve the budgeted occupancy, • Maintain accurate and current prospect traffic and leasing data What You’ll Need: • 2+ years of leasing off campus student housing apartments, • High school diploma or equivalent, • Previous experience in a leadership role preferred, • Some weekend and evening availability preferred, • Communication skills that foster an environment of connection and belonging, teamwork and productivity, • A passion for helping college students find their next home What You’ll Get (Peak Perks): • Monthly, quarterly, and annual commission and other bonuses available, • Housing discount (varies by property), • Mentorship program available, • Up to 12 weeks paid parental leave + one year of diapers, on us, • 15 Days of PTO + 2 additional “Wellbeing Days”, • 401(k) Match, • Wellness initiatives, healthy team competitions and virtual yoga classes through Peak’s LiveWell program, • Commitment to leadership training and growth opportunities, • Additional rewards and recognition *The anticipated pay range for this role is $20.00 - $22.00 per hour, with final compensation determined based on experience, skills, and internal equity. Who We Are PeakMade Real Estate is an Atlanta-based company that specializes in the management and development of off-campus student housing, multi-family and build to rent communities across the US. Our working environment is fun, collaborative, forward-thinking and purposeful. PeakMade Real Estate is an Equal Employment Opportunity employer. #PeakMGR

Job Description As a Policy Service Associate, you will be responsible for providing customer service to individual clients of the company while ensuring compliance with all applicable regulatory guidance. This position will have the opportunity to work primarily remote with periodic time required in their assigned Company office location (Binghamton, NY or Houston, TX). If you reside in the Greater Houston or Greater Binghamton area, this may be an opportunity for you! Description of Duties & Responsibilities: • Process policy surrenders, cancellations, 1035 exchanges, and qualified rollovers. Review policy status and provisions and document transactions contacting policyowner for clarification as necessary. Verify cost basis and complete gain calculations as needed., • Process beneficiary changes and policy assignments according to State and company guidelines. Process Death Master Registry, and death notifications received from Claims department. Process, update and monitor Authorization to Release Information reports., • Process contract changes, reinstatements, and reprojections using technical expertise and complex product knowledge., • Provide internal and external customer service as needed including but not limited to mailing appropriate forms, interpreting requests, responding to website inquires from policy holders, and completing required processing. Complete service requests assigned from Billing Team and Call Center and process insurance verifications from outside sources., • Review and process requests for duplicate policies. Review policy status and provisions and document transactions., • Review and analyze daily and monthly policy and account reports to ensure work is done within set time standards and to verify accuracy., • Provide and update policy information as directed by Legal department for bankruptcies, tax levies and subpoenas., • Process lost and un-cashed check forms and complete direct deposit of funds., • Review and process Court documents per state requirements and consultation with legal department. Review various court documents and interpret with guidance form Legal Department., • Assist with departmental training as needed. Required skills & experience: • 2-4 years experience in Customer Care/Support required., • Intermediate knowledge of Microsoft Word and Excel required., • 1-2 years experience in an insurance industry or accounting environment preferred., • Industry recognized certifications preferred., • Familiarity with Company products and procedures is strongly preferred., • Fluency in Spanish is a plus., • Excellent written and verbal communication skills., • Excellent data entry skills., • Ability to perform work accurately and thoroughly., • Ability to adapt to change and work under pressure., • Ability to take care of both internal and external customers needs., • Ability to pay close attention to detail., • Ability to prioritize and organize a heavy workload., • Ability to multitask., • Demonstrated ability to take on increasing levels of responsibility required., • Must be dependable. Education Required: Associates degree in business or a related field required. This position can or will be performed in the State of New York, not including the City of New York Pay Range: $19.02 to $21.03 hourly The starting pay rate for this role is based on a variety of relevant factors, including location, education, experience, and skills. Visa sponsorship is not available for this position Relocation assistance is not available for this position Security Mutual is an Equal Opportunity Employer About SML: Security Mutual Life is a leading provider of life insurance, accumulation products and retirement-, business- and estate-planning services for individuals, families and businesses. Our innovative products help our clients meet their financial protection needs. Headquartered in Binghamton, New York, the Company was founded in 1886 and is recognized for its longstanding history of financial strength and stability. We continually invest in technology. Our agents and employees are equipped with the latest tools and deliver outstanding service to our hundreds of thousands of policyholders throughout the United States. We are committed to our neighbors and communities. Security Mutual and its employees help support a wide variety of community and charitable initiatives and organizations through our donations and service. At Security Mutual our employees are among the Company’s most valued assets. We offer competitive salary and benefits and our work environment reflects the Company’s core values of trust, respect and integrity. Federal & State Labor Law Posters

Job Description As a Claims Customer Service Representative, you will serve as the initial point of contact for claimants, beneficiaries, policyowners, agents, providers and other authorized parties regarding life and supplemental health claims. Additionally, you will handle incoming and returned calls, process first notice of loss, provide accurate and timely claim status information, send required correspondence and forms, and document all interactions and outcomes in the appropriate systems. This position delivers empathetic, professional service while protecting confidential information and following established claims procedures and service standards. This position will have the opportunity to work primarily remote with periodic time required in their assigned Company office location (Binghamton, NY or Houston, TX). If you reside in the Greater Houston or Greater Binghamton area, this may be an opportunity for you! Description of Duties & Responsibilities: • Respond to incoming calls and complete return calls regarding life and supplemental health claims in a timely, courteous and professional manner., • Process first notice of loss for all claim types by gathering complete and accurate information, verifying available policy and claimant details, and initiating the claim in the appropriate system., • Explain the claims process, required documentation, and next steps in clear, understandable language while remaining within the scope of the role and established procedures., • Provide callers with accurate, up-to-date information regarding claim status, outstanding requirements and correspondence, using approved systems and resources., • Demonstrate empathy, patience and professionalism when assisting callers who may be experiencing a loss, illness or other difficult circumstances., • Document each call and interaction in the appropriate system, including the reason for contact, information provided or received, actions taken, commitments made and outcome., • During periods between calls, prepare and send follow-up letters, claim forms and other required correspondence accurately and within established service standards., • Access and research information across multiple systems and resources to respond to inquiries, confirm claim details and support accurate processing., • Route inquiries and claim-related information to the appropriate Claims team member or department for review and handling., • Identify questions, complaints, sensitive matters or potential issues that require additional review and escalate them promptly to the appropriate resource or management., • Protect confidential, personal and health information and follow all applicable privacy, security and records handling requirements., • Maintain current knowledge of claims procedures, products, forms, systems, and service expectations through training, reference materials and coaching., • Maintain established service metrics for the Claims call queue, including availability, responsiveness, call handling, and completion of required follow-up activities., • Perform other duties and responsibilities as needed or assigned by management. Required skills & experience: • Minimum of 2 years of experience in Customer Service., • Experience in an insurance industry or call center environment., • Health insurance industry customer service experience preferred., • Fluency in Spanish a plus., • Basic knowledge of Microsoft Word and Excel., • Excellent written and verbal communication skills., • Excellent data entry skills., • Ability to perform work accurately and thoroughly., • Ability to pay close attention to detail., • Ability to prioritize and organize a heavy workload., • Ability to work a flexible schedule with occasional overtime. Education Required: Associate’s degree in business or related field. Pay Range: $19.02 to $21.03 hourly The starting pay rate for this role is based on a variety of relevant factors, including location, education, experience, and skills. Visa sponsorship is not available for this position Relocation assistance is not available for this position Security Mutual is an Equal Opportunity Employer Federal & State Labor Law Posters About SML: Security Mutual Life is a leading provider of life insurance, accumulation products and retirement-, business- and estate-planning services for individuals, families and businesses. Our innovative products help our clients meet their financial protection needs. Headquartered in Binghamton, New York, the Company was founded in 1886 and is recognized for its longstanding history of financial strength and stability. We continually invest in technology. Our agents and employees are equipped with the latest tools and deliver outstanding service to our hundreds of thousands of policyholders throughout the United States. We are committed to our neighbors and communities. Security Mutual and its employees help support a wide variety of community and charitable initiatives and organizations through our donations and service. At Security Mutual our employees are among the Company’s most valued assets. We offer competitive salary and benefits and our work environment reflects the Company’s core values of trust, respect and integrity.

Job Description As a Claims Customer Service Representative, you will serve as the initial point of contact for claimants, beneficiaries, policyowners, agents, providers and other authorized parties regarding life and supplemental health claims. Additionally, you will handle incoming and returned calls, process first notice of loss, provide accurate and timely claim status information, send required correspondence and forms, and document all interactions and outcomes in the appropriate systems. This position delivers empathetic, professional service while protecting confidential information and following established claims procedures and service standards. This position will have the opportunity to work primarily remote with periodic time required in their assigned Company office location (Binghamton, NY or Houston, TX). If you reside in the Greater Houston or Greater Binghamton area, this may be an opportunity for you! Description of Duties & Responsibilities: • Respond to incoming calls and complete return calls regarding life and supplemental health claims in a timely, courteous and professional manner., • Process first notice of loss for all claim types by gathering complete and accurate information, verifying available policy and claimant details, and initiating the claim in the appropriate system., • Explain the claims process, required documentation, and next steps in clear, understandable language while remaining within the scope of the role and established procedures., • Provide callers with accurate, up-to-date information regarding claim status, outstanding requirements and correspondence, using approved systems and resources., • Demonstrate empathy, patience and professionalism when assisting callers who may be experiencing a loss, illness or other difficult circumstances., • Document each call and interaction in the appropriate system, including the reason for contact, information provided or received, actions taken, commitments made and outcome., • During periods between calls, prepare and send follow-up letters, claim forms and other required correspondence accurately and within established service standards., • Access and research information across multiple systems and resources to respond to inquiries, confirm claim details and support accurate processing., • Route inquiries and claim-related information to the appropriate Claims team member or department for review and handling., • Identify questions, complaints, sensitive matters or potential issues that require additional review and escalate them promptly to the appropriate resource or management., • Protect confidential, personal and health information and follow all applicable privacy, security and records handling requirements., • Maintain current knowledge of claims procedures, products, forms, systems, and service expectations through training, reference materials and coaching., • Maintain established service metrics for the Claims call queue, including availability, responsiveness, call handling, and completion of required follow-up activities., • Perform other duties and responsibilities as needed or assigned by management. Required skills & experience: • Minimum of 2 years of experience in Customer Service., • Experience in an insurance industry or call center environment., • Health insurance industry customer service experience preferred., • Fluency in Spanish a plus., • Basic knowledge of Microsoft Word and Excel., • Excellent written and verbal communication skills., • Excellent data entry skills., • Ability to perform work accurately and thoroughly., • Ability to pay close attention to detail., • Ability to prioritize and organize a heavy workload., • Ability to work a flexible schedule with occasional overtime. Education Required: Associate’s degree in business or related field. Pay Range: $19.02 to $21.03 hourly The starting pay rate for this role is based on a variety of relevant factors, including location, education, experience, and skills. Visa sponsorship is not available for this position Relocation assistance is not available for this position Security Mutual is an Equal Opportunity Employer Federal & State Labor Law Posters About SML: Security Mutual Life is a leading provider of life insurance, accumulation products and retirement-, business- and estate-planning services for individuals, families and businesses. Our innovative products help our clients meet their financial protection needs. Headquartered in Binghamton, New York, the Company was founded in 1886 and is recognized for its longstanding history of financial strength and stability. We continually invest in technology. Our agents and employees are equipped with the latest tools and deliver outstanding service to our hundreds of thousands of policyholders throughout the United States. We are committed to our neighbors and communities. Security Mutual and its employees help support a wide variety of community and charitable initiatives and organizations through our donations and service. At Security Mutual our employees are among the Company’s most valued assets. We offer competitive salary and benefits and our work environment reflects the Company’s core values of trust, respect and integrity.

Job Description As a Claims Customer Service Representative, you will serve as the initial point of contact for claimants, beneficiaries, policyowners, agents, providers and other authorized parties regarding life and supplemental health claims. Additionally, you will handle incoming and returned calls, process first notice of loss, provide accurate and timely claim status information, send required correspondence and forms, and document all interactions and outcomes in the appropriate systems. This position delivers empathetic, professional service while protecting confidential information and following established claims procedures and service standards. This position will have the opportunity to work primarily remote with periodic time required in their assigned Company office location (Binghamton, NY or Houston, TX). If you reside in the Greater Houston or Greater Binghamton area, this may be an opportunity for you! Description of Duties & Responsibilities: • Respond to incoming calls and complete return calls regarding life and supplemental health claims in a timely, courteous and professional manner., • Process first notice of loss for all claim types by gathering complete and accurate information, verifying available policy and claimant details, and initiating the claim in the appropriate system., • Explain the claims process, required documentation, and next steps in clear, understandable language while remaining within the scope of the role and established procedures., • Provide callers with accurate, up-to-date information regarding claim status, outstanding requirements and correspondence, using approved systems and resources., • Demonstrate empathy, patience and professionalism when assisting callers who may be experiencing a loss, illness or other difficult circumstances., • Document each call and interaction in the appropriate system, including the reason for contact, information provided or received, actions taken, commitments made and outcome., • During periods between calls, prepare and send follow-up letters, claim forms and other required correspondence accurately and within established service standards., • Access and research information across multiple systems and resources to respond to inquiries, confirm claim details and support accurate processing., • Route inquiries and claim-related information to the appropriate Claims team member or department for review and handling., • Identify questions, complaints, sensitive matters or potential issues that require additional review and escalate them promptly to the appropriate resource or management., • Protect confidential, personal and health information and follow all applicable privacy, security and records handling requirements., • Maintain current knowledge of claims procedures, products, forms, systems, and service expectations through training, reference materials and coaching., • Maintain established service metrics for the Claims call queue, including availability, responsiveness, call handling, and completion of required follow-up activities., • Perform other duties and responsibilities as needed or assigned by management. Required skills & experience: • Minimum of 2 years of experience in Customer Service., • Experience in an insurance industry or call center environment., • Health insurance industry customer service experience preferred., • Fluency in Spanish a plus., • Basic knowledge of Microsoft Word and Excel., • Excellent written and verbal communication skills., • Excellent data entry skills., • Ability to perform work accurately and thoroughly., • Ability to pay close attention to detail., • Ability to prioritize and organize a heavy workload., • Ability to work a flexible schedule with occasional overtime. Education Required: Associate’s degree in business or related field. Pay Range: $19.02 to $21.03 hourly The starting pay rate for this role is based on a variety of relevant factors, including location, education, experience, and skills. Visa sponsorship is not available for this position Relocation assistance is not available for this position Security Mutual is an Equal Opportunity Employer Federal & State Labor Law Posters About SML: Security Mutual Life is a leading provider of life insurance, accumulation products and retirement-, business- and estate-planning services for individuals, families and businesses. Our innovative products help our clients meet their financial protection needs. Headquartered in Binghamton, New York, the Company was founded in 1886 and is recognized for its longstanding history of financial strength and stability. We continually invest in technology. Our agents and employees are equipped with the latest tools and deliver outstanding service to our hundreds of thousands of policyholders throughout the United States. We are committed to our neighbors and communities. Security Mutual and its employees help support a wide variety of community and charitable initiatives and organizations through our donations and service. At Security Mutual our employees are among the Company’s most valued assets. We offer competitive salary and benefits and our work environment reflects the Company’s core values of trust, respect and integrity.

Job Description As an Associate Case Manager, you will obtain the necessary information to underwrite a new business case and provide exceptional customer service to agents and underwriters. Additionally, you will be responsible for processing policies and assisting in the growth of the business. As a Case Manager, you will also be responsible for obtaining and verifying the information necessary to underwrite a new business case, and to handle complex service requests. You will provide customer service to agents and underwriters, serve as the point of contact for vendor relationships, and provide staff training as necessary. The level of the position will be determined by relevant skills, experience and qualifications. This position may offer flexibility through a telecommuting arrangement and can be performed from either the Greater Houston or Greater Binghamton area. If you reside in the Greater Houston or Greater Binghamton area, this may be an opportunity for you! Description of Duties & Responsibilities: • Provide support and confer with agents by telephone and email. Respond to questions, obtain necessary underwriting requirements and follow up with field on pending offers. Compile appropriate documents and communicate with reinsurers., • Update the claims and/or underwriting workflow systems, as assigned, with status of policy requirements. Verify accuracy and completeness of input data before submitting updates., • Keep records of customer interactions and transactions, recording details of inquiries and comments as well as actions taken., • Review initial forms for completeness and follow-up for missing information. Review and approve final policy documents for release., • Set-up and process exam only and informal inquiry files., • Obtain proper authorizations, research physicians, affiliates and addresses and verify that necessary forms have been received prior to ordering reports. Order necessary reports, receive APS, replies from MDs and reimburse appropriate party for records. Provide follow-up when necessary., • Prepare and process reinstatement and exchange paperwork for Underwriters. Process full term conversions as assigned., • Issue annuity contracts and life policies. Review submitted paperwork, verify guidelines are met and obtain necessary approvals for issuance. Prepare policy/contract amendments and pay initial premiums to place policy in force., • Review and process requests for reissue policies. Process incoming mail, faxes and medical releases. Retire inactive cases and process policies not taken., • Keep up-to-date with the qualifications and requirements of assigned areas that may include underwriting programs, replacement procedures, claims and new business, in order to comply with Company and state rules and regulations. Additional Duties & Responsibilities of a Case Manager: • Build and maintain vendor relationships. Prepare, reconcile and process vendor bills., • Process complex term conversions including but not limited to partial term conversions, term conversions that require underwriting, custom term rider/primary insured rider term conversions and convert and combine term conversions., • Assist with obtaining initial claims forms and order necessary reports., • Act as a mentor for other co-workers and provide feedback to manager as necessary. Skills & Experience: • 1-2 years of related experience is required., • Experience in Customer Service required., • Basic knowledge of Microsoft Word and Excel required., • Intermediate knowledge of Microsoft Word and Excel preferred., • Life insurance experience preferred., • Industry recognized certifications preferred., • Excellent written and verbal communication skills., • Excellent data entry skills., • Ability to learn and follow applicable regulations and company procedures., • Ability to perform work accurately and thoroughly., • Ability to pay close attention to detail., • Ability to prioritize and organize a heavy workload., • Must demonstrate a “can-do” attitude by taking initiative, being enthusiastic, flexible and dependable. Additional Skills & Experience of a Case Manager: • Experience in a life insurance or closely related setting required. Education Required for an Associate Case Manager: High School Diploma or equivalent required. Associate’s degree in business is preferred. Education Required for a Case Manager: Associate degree in business required. A degree in related field of study is acceptable. Pay Range for Associate Case Manager: $19.02 to $21.03 hourly Pay Range for Case Manager: $19.88 to $23.00 hourly The starting pay rate for this role is based on a variety of relevant factors, including location, education, experience, and skills. Visa sponsorship is not available for this position Relocation assistance is not available for this position Security Mutual is an Equal Opportunity Employer About SML: Security Mutual Life is a leading provider of life insurance, accumulation products and retirement-, business- and estate-planning services for individuals, families and businesses. Our innovative products help our clients meet their financial protection needs. Headquartered in Binghamton, New York, the Company was founded in 1886 and is recognized for its longstanding history of financial strength and stability. We continually invest in technology. Our agents and employees are equipped with the latest tools and deliver outstanding service to our hundreds of thousands of policyholders throughout the United States. We are committed to our neighbors and communities. Security Mutual and its employees help support a wide variety of community and charitable initiatives and organizations through our donations and service. At Security Mutual our employees are among the Company’s most valued assets. We offer competitive salary and benefits and our work environment reflects the Company’s core values of trust, respect and integrity. Federal & State Labor Law Posters

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