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Job Description WHO WE’RE LOOKING FOR Spectrum Vision Partners (“SVP”) and OCLI Vision (“OCLI”) work together to provide world class eye care to our patients to improve lives. SVP, the management services team, supports OCLI vision, one of the largest multi-specialty ophthalmology networks in the U.S. Our unique model and collaborative culture differentiate us in the marketplace and in our service to our patients. We build our culture one hire at a time. We want to build a great team that helps us focus on delivering exceptional eye care: the kind of team people want to be a part of, and the kind of team our patients can’t live without. We want to learn more about you and the kind of team culture you can help us create. We’re interested in your relevant skills and what you can do. We’re even more interested in your positive attitude and flexible mindset!. THE OPPORTUNITY AT HAND We’re looking for an office coordinator to help manage the patient flow in our office. Someone who is comfortable providing white glove service to our providers and patients, while ensuring the office runs smoothly and efficiently. OUR EXPECTATIONS OF YOU • Coordinate with office manager and clinical supervisor for smooth running office, • Report on any physician schedule concerns such as overbooking, no-shows/cancellations, emergency appointments, lagging wait times, and any possible corrective action, • Develop front desk staff schedules, • Contribute to and execute training objectives assigned to front desk., • Participate in end of day close and financial responsibility for office operation, coordinating response to billing dept inquiries, reports /deposits, etc, • Oversight and supervision of daily office responsibilities including check in, check out, appointment scheduling, medical records, and dictation, • Function as primary backup to surgical secretary, • Assist Office Manager with all HR related tasks, inclusive of performance reviews, • Assist Office Manager contact person for all patient issues, maintains communication with patients, observes strict patient confidentiality, • Maintain knowledge of practice policies and procedures WHAT YOU'LL NEED TO SUCCEED • Minimum of 3 years of medical office experience, • Must be detail oriented and able to multi-task, • You have strong communication skills – both verbal and written, • You’re a proactive problem solver WHO WE ARE Our globally recognized healthcare team is comprised of some of the top minds in ocular medicine. Our senior management team has a combined 200 years of eye industry experience collaborating with some of the most recognized practices in the nation. While our providers have the expertise to diagnose and treat complex ocular, oculoplastic, and retinal conditions, we’re also uniquely qualified to provide care for our patients from childhood though adulthood. We build relationships with our patients that last a lifetime With nearly 1,400 employees, we support over 50 clinic locations, five state-licensed ambulatory surgery centers, and over 110 surgeons, doctors, and other medical professionals. Our brands include OCLI Vision, Island Eye Surgi-center, New Vision Cataract Center, AIO, and others. At Spectrum Vision Partners we know that cultivating diversity and fostering an inclusive work environment is critical to our impact and success. We create an environment where no individual is advantaged or disadvantaged because of their background. We offer equal opportunity employment regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, or protected veteran status. With a commitment to maintaining a bias-free environment in which harassment is prohibited, we respect cultural diversity and comply with the laws of the places in which we operate. We expect our business partners, suppliers, clients, and all of our team members to uphold these commitments.