Regional Director of Revenue Management
1 day ago
New York
MCR Hotels is seeking a highly skilled and experienced Regional Director of Revenue Management to lead the revenue strategy for our independent portfolio of New York City hotels, focusing on maximizing revenue across all segments including FIT/Wholesale, Group, Contract, and Transient. The ideal candidate will have extensive knowledge of systems such as IDEAS G3, Stay N Touch PMS, Delphi.fdc, Amadeus D360/A360, along with a deep understanding of the competitive NYC market. The primary responsibility for this position is to analyze revenue maximization efforts across all revenue streams, maintaining Revenue Management standards, and reviewing hotel performance against established goals. The Regional Director will collaborate with property-level and corporate teams to drive measurable improvements in demand and availability. The role includes monitoring group, FIT/wholesale, contract, and transient business thresholds, developing property-specific strategies for growth, and conducting in-depth analysis of market trends, citywide and special events, demand, and pricing. Duties and Responsibilities • Drive revenue and market share for each property in the assigned portfolio by:, • Leading weekly revenue management calls to assist with strategy and forecast., • Reviewing data, reports, market conditions and trends and evaluating / suggesting revenue management strategies, ensuring follow through as necessary, • Analyzing / forecasting demand and ensuring effective selling strategies, oversell strategies and optimized market mix and use of distribution channels for overall hotel profitability, • Monitoring all distribution channels to ensure effective rates and inventory management and pricing strategies are in place., • Top line forecasts for each hotel and within +/-3% of actuals, • Business evaluation of group, FIT/Wholesale and contract segment - identifying the right revenue decisions when accepting business., • Review and implementation of revenue strategy and processes, policies, and procedures at the hotel level., • Maximize profitability throughout the organization by:, • Evaluating business with F&B revenue included, • Identifying demand generators for each market and production from these accounts or attractions, • Keeping a pulse on national and local economic trends to determine impact on hotel revenues., • Understanding local and national negotiated accounts and other corporate opportunities market-wide and ensuring each hotel is appropriately aware of opportunities and positioned to achieve in partnership with Sales/Marketing., • Understanding and projecting market trends and position relative to competitors, ensuring all hotels in the impacted area are properly positioned., • Participate in forecasting, budgeting (top line) by preparing an accurate 120 day forecast on a weekly basis., • Understand and identify brand pricing, promotional, marketing and eCommerce initiatives and recommendations that should be implemented not only for compliance but to maximize revenues., • Coordinate with hotel management teams to drive results through effective training, coaching, leading, motivating, empowering, and following through with all revenue management strategies with the hotel team members., • Perform numerical analysis of data and formulate conclusions and solutions, relaying to constituents in a logical, well-organized manner., • Work collaboratively with others to achieve desired results., • Effectively present information in one-on-one and group situations to peers, hotel teams, and analysts, • Participate in ownership meetings as needed., • Liaison between MCR and ownership representatives for the independent portfolio of New York hotels., • Other duties as assigned. Qualifications • Experience:, • Minimum of 4 years of experience in the hospitality industry, with at least 3 years in a Revenue Management role., • Strong knowledge of the NYC hotel market and strategies for FIT/Wholesale, Group, Contract, and Transient business segments., • Technical Skills:, • Expertise in independent hotel revenue management/sales systems, including IDEAS G3, Stay N Touch PMS, Delphi.fdc, Amadeus D360/A360 and other relevant hotel revenue management tools. Marriott, Hilton, and Hyatt brand experience a plus., • Proficiency in Microsoft Excel and other data analysis tools., • Certified as a Revenue Manager through an appropriate Revenue Management Training program for Marriott, Hilton, or Hyatt preferred., • Other Requirements:, • Ability to lead in a fast-paced, dynamic environment and manage multiple priorities., • Strong analytical and problem-solving skills, with a proactive and results-oriented approach., • Excellent communication and presentation skills, able to work effectively with both internal and external stakeholders and provide mentorship., • Based on site in New York City., • MCR is the 3rd-largest hotel owner-operator in the United States., • Founded in 2006, our company has offices in New York City, Dallas, Chicago, and Richmond, Virginia., • MCR has a $5.0 billion portfolio of 148 premium-branded hotels containing more than 22,000 guestrooms across 37 states and 106 cities., • MCR has more than 7,000 team members across the country and operates hotels under 9 Marriott brands, 8 Hilton brands and a number of unflagged independent hotels., • MCR was named one of Fast Company’s 10 Most Innovative Travel Companies of 2020., • MCR is a three-time recipient of the Marriott Partnership Circle Award, the highest honor Marriott presents to its owner and franchise partners, and a recipient of the Hilton Legacy Award for Top Performer., • Hotel Discounts, • Weekly Pay, • Paid Time Off, • Retirement Options, • Referral bonuses, • Career advancement & upward mobility, • Health, Dental, Vision Insurance- available after 30 days of employment for full-time team members