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  • Receptionist
    Receptionist
    5 days ago
    $17–$19 hourly
    Full-time
    Manhattan, New York

    Job Title: Medical Receptionist – Audiology Office (Phones & Data Entry) Location: Brooklyn / Queens / Manhattan – Audiology practice About Us Busy, growing audiology practice looking for a friendly, reliable receptionist to be the first point of contact for our patients. We provide hearing evaluations, hearing aids, and related services in a professional but down-to-earth environment. Key Responsibilities Phone & Patient Communication • Answer high volume of incoming calls in a professional, warm manner, • Schedule, confirm, and reschedule patient appointments, • Check voicemails and return calls promptly, • Provide basic information about services, locations, and hours, • Transfer calls to the appropriate provider/office when needed Front Desk & Admin • Greet patients and check them in/out, • Verify and update patient demographics and insurance information, • Collect copays and outstanding balances when applicable, • Maintain a neat, organized, welcoming front desk area Data Entry • Enter patient information into EMR/practice management system accurately, • Scan and upload documents (ID, insurance cards, referrals, audiograms, etc.), • Update notes and appointment statuses in the system in real time General Support • Communicate with audiologists and support staff regarding schedule changes or urgent issues, • Help with basic office tasks: filing, faxing, printing, emailing documents, • Follow office protocols for HIPAA and patient privacy, • Requirements, • Experience:, • Prior medical office or front desk experience strongly preferred, • Experience in audiology, ENT, or other specialty is a plus but not required, • Skills:, • Excellent phone etiquette and clear, friendly communication, • Strong typing and data entry skills with attention to detail, • Comfortable working with computers, email, and multi-line phone systems, • Able to multitask and stay calm when phones are busy, • Personality:, • Patient, kind, and professional with all patients, • Team player who is reliable and punctual, • Willing to learn audiology-specific terminology and office workflows, • Language:, • English required, • Bilingual (English/Spanish or English/Russian/other) is a big plus, • Schedule & Compensation, • Schedule: Full-time (e.g., Monday–Friday, 9am–5pm), • Some flexibility for evenings or Saturdays is a plus, • Compensation: Competitive hourly rate based on experience, plus potential performance bonuses, • Benefits may include paid time off and holidays (can adjust based on what you offer)

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  • Cold Calling and Phone Receptionist
    Cold Calling and Phone Receptionist
    1 month ago
    $18 hourly
    Full-time
    Bushwick, Brooklyn

    At Driving Force, we’re more than just an organization—we’re a movement dedicated to empowering communities, creating opportunities, and transforming lives. Our office staff plays a vital role in ensuring the efficiency and success of our mission. Position Overview: We’re looking for dedicated, organized, and mission-driven individuals to join our office team. As part of the Driving Force family, you’ll be responsible for making cold calls, supporting daily operations, coordinating logistics, and ensuring a smooth workflow that helps drive our impact forward. Key Responsibilities: ✅ Administrative Support – Makin cold-calls, answering calls, schedule appointments, and troubleshoot customers problems over the phone. ✅ Customer & Partner Communication – Respond to inquiries via phone, email, and eventually at company charitable events. ✅ Data Entry & Record-Keeping – Maintain accurate records of daily pick-ups scheduled. ✅ Showing up on time, use your time productively, be an asset to company culture and show leadership. ✅ Team Collaboration – Work closely with staff, volunteers, and leadership to ensure smooth operations. What We’re Looking For: Outstanding Customer Service – We are in the business of serving and customer service is the top requirement. We have scripts and guidelines which you will be using to help you navigate conversations in different scenarios. Excellent Communication – Comfortable speaking with donors, volunteers, and staff. Strong Organizational Skills – Ability to handle multiple tasks efficiently. Problem-Solving Mindset – Able to take initiative and find solutions when challenges arise. Passion for Service – A strong desire to help others and contribute to our mission. Qualifications: Previous office or administrative experience preferred (but not required). Compensation & Growth Opportunities: $18 to start. Opportunity for leadership growth within Driving Force. Be part of a mission-driven team making real impact in NYC. Job Type: Full-time Benefits: 401(k) Health insurance Paid time off Work Location: In person

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