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Job DescriptionJob description: About Us: Dunton Consulting A full-service government and community relations firm specializing in message delivery through data and field management. We have successfully worked in urban, suburban, and rural settings in two countries and 19 states. We are seeking passionate and strategic Campaign Canvass Management team members to lead our canvassing efforts and engage our community in meaningful conversations. Position Overview: The Campaign Canvass Management Team Member will be responsible for overseeing our paid canvassing operations, ensuring effective outreach strategies, and mobilizing a dedicated team of canvassers. This role will involve developing and implementing campaign strategies, managing budgets, and analyzing data to maximize our impact. Key Responsibilities: • Develop and execute a comprehensive canvassing strategy in line with campaign goals., • Recruit, train, and manage a team of paid canvassers, providing them with the tools and resources needed for success., • Monitor and evaluate canvasser performance, providing ongoing feedback and support., • Coordinate and oversee canvassing logistics, including scheduling, route planning, and materials distribution., • Collect and analyze data to assess the effectiveness of canvassing efforts and adjust strategies as needed., • Collaborate with campaign leadership to align canvassing efforts with overall campaign messaging and objectives., • Build and maintain relationships with community members, stakeholders, and local organizations., • Report regularly on canvassing progress and outcomes to the campaign team. Qualifications: • Proven experience in managing and executing grassroots campaigns or similar outreach efforts., • Strong leadership and team management skills, with the ability to motivate and inspire a diverse group., • Excellent communication and interpersonal skills, with a knack for engaging with different audiences., • Detail-oriented, organized, and able to manage multiple priorities in a fast-paced environment., • Proficient in using data to drive decisions and improve campaign strategies., • Familiarity with digital tools and apps for canvassing and data collection.

Job Description Position: Site Director Location: Jamaica, Queens Supervisor: Chief Executive Oicer (CEO) Job Type: Full Time Salary: 100K + Benefits (see below) Job Description: The Site Director provides operational, facilities, and budgetary oversight of Department of Homeless Services (DHS) contracted shelters, specifically serving adult couples. This role includes monitoring the delivery of residential, case management, and community-based services under the guidance of the Clinical Director and the social services team. Responsibilities: • Ensure program adherence to all DHS rules and regulations for adult couples and NYS OTDA Part 900 regulations., • Conduct and document compliance with applicable fire, safety, and health standards., • Recruit, hire, and train administrative staff, • Minimize unit (apartment) vacancies and ensure timely occupancy., • Adhere to budgetary guidelines in collaboration with the supervisor and Chief Financial Oicer., • Identify, evaluate, and establish service linkages with community-based providers., • Conduct regular supervision meetings with direct reports., • Enforce DHS and organizational rules, policies, and guidelines, providing staff training as necessary., • Report, investigate, and document significant incidents to executive leadership and appropriate, • agencies (e.g., DHS, NYPD) as required., • Be on call 24/7 to respond to shelter emergencies or share on-call responsibilities with the, • Director of Social Services (DSS)., • Lead efforts to improve service delivery and maintain staffing levels within budget constraints., • Prepare reports and maintain statistical data on all aspects of the population served (e.g.,, • demographics, medical situations, domestic violence, ACS, substance use disorders, mental, • health, and other related social determinants)., • Prepare for audits and ensure program compliance with funders., • Liaise with police, civic leaders, and local businesses to maintain positive community relations., • Develop, implement, and monitor advocacy strategies aimed at securing housing., • Compile and contribute statistical data for internal or external entities to support mandated reporting requirements., • Respond promptly to information requests from leadership or any external entity as required., • Participate in regular supervision and meetings with executive leadership., • Lead weekly staff meetings and monthly community meetings., • Mediate conflicts between direct reports and any program staff members or between staff and residents. Qualifications • Education: Master’s degree in Social Work, Public Administration, Human Services, or equivalent; LMSW preferred., • Experience: 3-5 years of experience working with homeless adults and families; experience supervising social services/human services staff in shelter, mental health, transitional, or permanent supportive housing; experience working with the Department of Homeless Services (DHS).

Job DescriptionSalary: The Operations and Security Director works in cooperation and in conjunction with the Site Director and the Director of Social Services. The position ensures the overall operational, safety, and maintenance of the facility. In addition, must cross train the Operations and Security Teams to understand job functions within their designated units. Responsibilities: The Operations and Security Director is responsible for, but not limited to: Operations: • Provide the operational supervision of other Directors, • Provide supervision of facility staff, other assigned programs staff, and oversee external vendors, • Cooperate with Site Director to ensure goals are met according to contractual obligations, • Cooperate with senior management for initial/renewal programmatic reports and/or proposals, • Coordinate inventory procurement, control and expenditures procedures, • Coordinate and ensure the implementation of all Occupational Safety and Health Administration (OSHA), DHS, OTDA regulations and guidelines, including Universal Precautions Policies and Procedures, • Identify and ensure adequate and appropriate resources are assigned to program/projects to ensure the program/project design is controlled, and goals are achieved, • Provide 24/7 crisis intervention regarding all aspects of operations-related systems, • Develop operations goals and objectives, and procedures, and implementing changes to existing standards and procedures, • Design preventative/scheduled operations activities, • Manage the collection, presentation, and reporting of operations data, • Maintaining, revising, and updating operations logs, records, and forms, • Managing the facilities inventory and material and supply needs, and overseeing the purchasing process, • Preparing and negotiating service contracts and lease provisions, • Interfacing with labor entities to ensure positive labor relations, • Soliciting bids for all operations-related work by vendors, • Overseeing the internal and external operations-related systems, tests, and inspections, • Performing monthly walk-through to inspect operations at all facilities, including all major building systems, • Ensuring the proper management of the internal work order and ticketing systems, • Ensuring regulatory compliance and that all required licenses and certificates from the Fire Department, Buildings Department, Department of Health, and all other pertinent city and state agencies are current and valid, • Securing licenses needed to operate the facilities legally and safely, and ensuring that all operations staff members maintain their licenses and certifications, • Coordinating and certifying the implementation of all city, state, and federal building codes and industry standards, including Occupational Safety and Health Administration (OSHA) and Universal Precautions Policies and Procedures, • Recruiting, supervising, monitoring, and evaluating directors, managers, and supervisors to ensure they successfully perform routine daily, weekly, and periodic tasks, • Establishing and implementing schedules and work assignments for directors, managers, and supervisors, • Training and coaching directors, managers, and supervisors in supervision, task management, resource management, planning, etc., • Supervising other operations staff members when needed, • Maintaining awareness of new trends and developments in the fields of safety, residential management, maintenance, food service, and housekeeping, and incorporating new developments into the facilities as appropriate, • Conducting, attending, and participating in facility and professional group meetings to maintain and improve professional competence, • Maintaining ongoing communication with social services concerning operational issues, • Working diplomatically to solve problems in the facilities, • Maintaining professional appearance and behavior, • Producing, weekly, monthly, quarterly, and annual progress reports, • Address community groups, residents and staff members to explain available services, • Attend staff meetings, serve on committees as required and is culturally and linguistically competent, • Attend professional meetings, educational conferences, and in-service trainings to maintain and improve professional competence, • Attending meetings of community groups, and government agencies to explain available services and facilities operations Security: • Developing departmental goals and objectives, and policies and procedures, and implementing changes to existing standards, policies, and procedures, • Provides direct supervision of security personnel, • Managing the collection, presentation, and reporting of data regarding all activities related to safety and/or infractions, • Responsible for reporting incidents, infractions, etc., • Responsible for all record keeping such as, updated logs and accurate record of all safety, security infractions, incidents, etc., • Coordinate security plans with senior management, attends to visitors, residents, and the community in general, • Calls to Police and/or fire department in cases of emergency, such as fire or presence of unauthorized persons, • Coordinates schedule of personnel to ensure appropriate coverage, • Provide and assist with coverage as required to ensure overall safety & security of staff, residents, and visitors, • Attend professional meetings, educational conferences, and in-service trainings to maintain and improve professional competence Personal and Professional Qualifications: • 5-7 years facilities management experience, preferably in a residential facility, • Baccalaureate degree preferred in facilities management, business administration, or related field, • NYS Security License (preferred), • Fire Safety Certification (preferred), • Occupational Safety and Health Administration (OSHA) Certification preferred, • NY Valid Driver License, if authorized to drive agency vehicle, • Knowledge of operating related equipment, tools, and materials used in the facility, • Fluent in English and Spanish a plus, • Knowledge of city, state, and federal building codes and industry standard, • Proficiency in software applications, including word processing, spreadsheets, and databases, • Proven ability to work collaboratively well with diverse groups, • Proven ability to handle multiple tasks effectively under pressure, • Strong organizational skills, detail-oriented, and efficient

Job Description The Operations and Security Director works in cooperation and in conjunction with the Site Director and the Director of Social Services. The position ensures the overall operational, safety, and maintenance of the facility. In addition, must cross train the Operations and Security Teams to understand job functions within their designated units. Responsibilities: The Operations and Security Director is responsible for, but not limited to: Operations: • Provide the operational supervision of other Directors, • Provide supervision of facility staff, other assigned programs staff, and oversee external vendors, • Cooperate with Site Director to ensure goals are met according to contractual obligations, • Cooperate with senior management for initial/renewal programmatic reports and/or proposals, • Coordinate inventory procurement, control and expenditures procedures, • Coordinate and ensure the implementation of all Occupational Safety and Health Administration (OSHA), DHS, OTDA regulations and guidelines, including Universal Precautions Policies and Procedures, • Identify and ensure adequate and appropriate resources are assigned to program/projects to ensure the program/project design is controlled, and goals are achieved, • Provide 24/7 crisis intervention regarding all aspects of operations-related systems, • Develop operations goals and objectives, and procedures, and implementing changes to existing standards and procedures, • Design preventative/scheduled operations activities, • Manage the collection, presentation, and reporting of operations data, • Maintaining, revising, and updating operations logs, records, and forms, • Managing the facilities inventory and material and supply needs, and overseeing the purchasing process, • Preparing and negotiating service contracts and lease provisions, • Interfacing with labor entities to ensure positive labor relations, • Soliciting bids for all operations-related work by vendors, • Overseeing the internal and external operations-related systems, tests, and inspections, • Performing monthly walk-through to inspect operations at all facilities, including all major building systems, • Ensuring the proper management of the internal work order and ticketing systems, • Ensuring regulatory compliance and that all required licenses and certificates from the Fire Department, Buildings Department, Department of Health, and all other pertinent city and state agencies are current and valid, • Securing licenses needed to operate the facilities legally and safely, and ensuring that all operations staff members maintain their licenses and certifications, • Coordinating and certifying the implementation of all city, state, and federal building codes and industry standards, including Occupational Safety and Health Administration (OSHA) and Universal Precautions Policies and Procedures, • Recruiting, supervising, monitoring, and evaluating directors, managers, and supervisors to ensure they successfully perform routine daily, weekly, and periodic tasks, • Establishing and implementing schedules and work assignments for directors, managers, and supervisors, • Training and coaching directors, managers, and supervisors in supervision, task management, resource management, planning, etc., • Supervising other operations staff members when needed, • Maintaining awareness of new trends and developments in the fields of safety, residential management, maintenance, food service, and housekeeping, and incorporating new developments into the facilities as appropriate, • Conducting, attending, and participating in facility and professional group meetings to maintain and improve professional competence, • Maintaining ongoing communication with social services concerning operational issues, • Working diplomatically to solve problems in the facilities, • Maintaining professional appearance and behavior, • Producing, weekly, monthly, quarterly, and annual progress reports, • Address community groups, residents and staff members to explain available services, • Attend staff meetings, serve on committees as required and is culturally and linguistically competent, • Attend professional meetings, educational conferences, and in-service trainings to maintain and improve professional competence, • Developing departmental goals and objectives, and policies and procedures, and implementing changes to existing standards, policies, and procedures, • Provides direct supervision of security personnel, • Managing the collection, presentation, and reporting of data regarding all activities related to safety and/or infractions, • Responsible for reporting incidents, infractions, etc., • Responsible for all record keeping such as, updated logs and accurate record of all safety, security infractions, incidents, etc., • Coordinate security plans with senior management, attends to visitors, residents, and the community in general, • Calls to Police and/or fire department in cases of emergency, such as fire or presence of unauthorized persons, • Coordinates schedule of personnel to ensure appropriate coverage, • Provide and assist with coverage as required to ensure overall safety & security of staff, residents, and visitors, • 5-7 years facilities management experience, preferably in a residential facility, • Baccalaureate degree preferred in facilities management, business administration, or related field, • NYS Security License (preferred), • Fire Safety Certification (preferred), • Occupational Safety and Health Administration (OSHA) Certification preferred, • NY Valid Driver License, if authorized to drive agency vehicle, • Knowledge of operating related equipment, tools, and materials used in the facility, • Fluent in English and Spanish a plus, • Knowledge of city, state, and federal building codes and industry standard, • Proficiency in software applications, including word processing, spreadsheets, and databases, • Proven ability to work collaboratively well with diverse groups, • Proven ability to handle multiple tasks effectively under pressure, • Strong organizational skills, detail-oriented, and efficient

Job Description Quality Engineer II - Massapequa, NY About our Client: Our Client is a global provider within a wide range of areas, including but not limited to aerospace and defense platforms, automation and manufacturing, and the medical and healthcare fields, all aiming toward advancing cutting-edge research and development. Higher Talent Group values its reputation for finding good quality people, which is why we will provide a screening to see if this is a good fit for you. We will share further details such as the culture, how progression works within the company, etc. SUMMARY OF POSITION The Quality Engineer II position will work closely to solve quality problems and support new development programs, legacy programs, and conduct internal audits. SUPERVISORY RESPONSIBILITIES • This job has no supervisory responsibilities. ESSENTIAL DUTIES AND RESPONSIBILITIES The essential duties and responsibilities of this position are listed below. This list is not all-inclusive and may be amended from time to time. • Working closely with Engineering to ensure that designs meet applicable quality requirements., • Plan and perform internal quality audits and execute action items., • Lead quality initiatives to reduce scrap and rework by developing and facilitating cross-functional teams., • Conducting quality investigations., • Be an active participant in the material review board., • Provide quality function support by working closely with Sales, Engineering, and Manufacturing to manage customer relations, expectations, needs and satisfaction., • Independently drive and direct actions with departmental groups to maintain MRB and RMA issues., • Drive key quality performance metrics: DPPM, OTD, Cost of Quality, Customer Scorecards, Internal Audit Risk and Effectiveness, Supplier Performance, Contract Review., • Source inspection liaison, • Travel to customer and supplier locations as required. SECONDARY DUTIES AND RESPONSIBILITIES • Supporting new product introduction programs by creating and maintaining the following, as required:, • Production Part Approval Process, • Advanced Product Quality Planning, • Zero Defects Program, • Control Plans, • Inspection Plans, • Inspection Reports, • First Article Inspection Reports, • Supplier Approval and Development, • Attend NPI meetings, including, • Preliminary Design Reviews, • Critical Design Reviews, • Make Buy Reviews, • Monitor the Progress of NPI programs through manufacturing and into production, • Conduct purchase order reviews related to NPI and production programs, • Interact with customers on NPI and production programs, • Engage in problem-solving with engineering, operations, and supply chain on NPI and production programs, • Support shipments of NPI and production programs, • Conduct internal audits, • Become a designated quality representative when required by the customer QUALIFICATIONS, KNOWLEDGE, SKILLS, AND EXPERIENCE REQUIRED • Knowledge of aerospace quality requirements and specifications., • Proven track record of partnering with manufacturing and engineering, • Experience with root cause analysis and corrective action. Experience with formal quality and operations systems., • Capable of reviewing and interpreting drawings, contracts / POs, and applicable processing standards., • Skilled at performing First Article inspections., • Proficiency with MS Office applications: Word, Excel, PowerPoint, and Outlook., • An understanding of the use and application of statistics and SPC., • Six Sigma preferred EDUCATION AND/OR EXPERIENCE • Bachelor’s Degree in Engineering required, • 9 to 10 plus years working in the aerospace and or automotive industry in a quality, engineering, or manufacturing capacity., • Previous experience in a high-mix, low-volume job shop, • Ability to manage priorities and meet deadlines in a fast-paced environment, • Working knowledge of ISO 9001:2015 and AS9100D Quality Management System processes., • Due to ITAR restrictions, an export license may be required OTHER SKILLS • Computer Literacy in Excel, Minitab, CAD, and Visio, • Advanced problem-solving and advanced data analysis techniques, • Knowledge in and experience in 8D problem-solving techniques, SPC, and statistical analysis PHYSICAL DEMANDS • Continuous periods of sitting at a desk and working on a computer and phone., • Prolonged time standing., • Must be able to occasionally lift 25 pounds at a time., • Frequently required to stand, walk, and reach with arms and hands. OTHER • Due to contracts with the United States Government, the candidate must be either a U.S. citizen or a Green card holder. COMPENSATION The anticipated salary range for this position is $100,000 to $120,000 annually. This range reflects the base salary for candidates who meet the requirements of the role, including experience, education, and location. Salary Disclaimer: Where a specific pay range is noted, it is a good-faith estimate only. At the time of this posting, the actual salary offered will be based on experience, skills, qualifications, market/business considerations, and geographic location. BENEFITS • Medical Plan, • Telehealth, • Prescription Drug Program, • Employee Assistance Program (EAP), • Dental Plan, • Vision Plan, • Retirement Plan with company match, • Paid Time Off, • Health Savings Account and/or Flexible Spending Accounts, • Life and AD&D Insurance, • Disability Insurance (Short and Long Term offerings) NOTE The above is presented as a matter of occupational information and guidance only; all other reasonable tasks, duties, and responsibilities that management may deem necessary for satisfactory performance may be included. ABOUT HIGHER TALENT GROUP Higher Talent Group offers candidates full-time opportunities at companies hiring nationwide. We also provide resume and career coaching services for individuals who require assistance in getting back into the workforce or for candidates who want to start looking for a new opportunity discreetly. Want to learn more? Check out our website for additional information.

Job Description Director of Building Maintenance (Union Hall) PRIMARY FUNCTION/PURPOSE: Under the supervision of the Program Director, the Director of Building Maintenance oversees all maintenance, janitorial, and capital improvement projects for our Union Hall location in Queens, NY. This includes the care, cleaning, and inspection of public spaces within the development such as buildings, grounds, and garbage disposal areas, in accordance with established procedures. This individual will ensure all building systems are maintained in working order, and recruit/interview for vacancies as coordinated by the Human Resources Department. Responsibilities include supervising, scheduling, and assigning duties to the maintenance and janitorial staff, as well as ensuring the building meets all building compliance requirements as defined by DOB, HPD, FDNY and other government authorities. This person must also be on-call for emergencies during off hours and report to the property. MINIMUM QUALIFICATIONS: • An education in the trades and five (5) or more years of experience in facilities and/or residential building maintenance, • Two (2) or more years of supervisory experience and a track record of hiring, developing, and retaining high-performing teams, • A minimum of three (3) or more years of building management experience, with a minimum of two (2) years of shelter experience, • 3-5 years of experience in building construction, maintenance, and repair is preferred, • Must be willing to obtain necessary training and certifications as related to the position and building requirements ESSENTIAL DUTIES AND RESPONSIBILITIES: Maintenance • Oversee all building systems, maintenance, repairs, and modifications, • Observe work operations, procedures and environment to identify possible hazardous conditions or unsafe work practices, formulate corrective measures for safety, • Monitors work orders and ensures repairs are completed within prescribed guidelines, coordinate the completion of repair and close out work orders in Yardi system in accordance with established procedures, • Ensure work performed by staff is completed satisfactorily and follow up on any deficiencies, • Maintain a preventative maintenance schedule and ensure pre-seasonal preparation of HVAC and building systems, • Perform or oversee routine tasks such as plumbing, electrical work, HVAC systems maintenance, and carpentry, • Maintain a Preventative Maintenance schedule and ensure pre-seasonal preparation and maintenance for building systems are carried out as scheduled, • Weighs the pros and cons of different solutions, considering cost, time, and resources, • Adjust, maintain, and clean all machinery and equipment, maintain in compliance with all rules and regulations including heating, plumbing, motors, fans and electrical parts, • Handle emergency repairs quickly to minimize disruptions to the quality of life for clients and staff, • Obtain estimates and quotes for repairs, renovations, and supplies, • Liaise with vendors and service providers for repairs on various projects, • Maintain basement storage areas in an orderly, safe, and hazard-free manner, • Repair or replace inoperable appliances, • Ensure client rooms and common areas are painted as needed, • Maintain exterior parts of the building, ensuring good upkeep for walkways, building face, etc., • Maintain vacancy reports off offline units for repairs and materials needed for turnover; ensure room turnovers are completed within the DHS guidelines, • Manage snow removal, landscaping, and garbage disposal, • Cover shifts with associated duties and tasks, in the absence of staff, • Conduct unannounced site visits during off hours and days, to monitor staff performance and ensure the site is maintained, cleaned, and in good repair, • Will work independently, meet deadlines, multitask, and solve problems, working under a moderate to high degree of pressure, • Provide supervision and document it, taking immediate disciplinary actions when necessary, • Collaborate with AVP and procurement department to obtain bids for building projects, • Follow up on local law requirements, • Be proactive with the ability to take initiative Maintenance and Janitorial Staff • Assign daily maintenance tasks to maintenance and janitorial staff through work order system and follow up through their completion of assigned tasks, • Ensure placement of trash and recyclables on the street for pick up per Department of Sanitation’s schedule for pick up, • Assign janitorial staff to cleaning tasks to keep common areas, lobby, hallways stairwells, elevators, walls, doors, glass fixtures, and floors are clean and well maintained, • Assign janitorial staff to clean vacant rooms, log and store properties left by clients in identified storage area, • Ensure all staff wear proper uniforms, • During cold temperatures, ensure all walkways are free of ice and snow, • In the absence of the custodial staff sweep, mop, dispose of trash, and handle snow removal during inclement weather, • Provide supervision, coaching, and training for staff as needed; ensure staff attend scheduled training, • Attend hearings for any violations as requested Inspections/Record Keeping • Regularly inspect the building and building systems to identify issues and ensure that they are addressed in order to prevent system breakdown, • Inspect the client rooms regularly to ensure rooms are maintained in good repair, • Assign staff to conduct daily and weekly inspections on the safety system and devices such as smoke detector, emergency lights, drainage systems, and fire stop applications, • Accompany government agencies on inspections in the property and immediately report and mitigate citations or violations, • Ensures contracted vendors are inspecting the elevators, back flow, boilers, sprinkler systems, fire panels as outlined in the preventive maintenance contract, • Maintain logs of vendor site visits, • Conduct daily inspection of building exterior, interior of property, safety, and building systems, • Enter all inspections, repairs, and building maintenance issues in the YARDI system Safety • Ensure the property is in compliance with New York City building codes, • Train all staff on OSHA and other safety procedures/practices as prescribed by government authorities, using safety goggles and equipment as needed, • Ensure maintenance and janitorial staff follow safety procedures, ensuring tools, equipment, and materials used for repairs/cleaning solutions are stored properly and not left unattended, • Manage keys, fobs, and other access systems for the clients, • Maintain and inspect safety equipment such as fire extinguishers, sprinklers, and alarm systems, • Maintain Material Safety Data Sheet (MSDS) Vendor Management • Manage vendor contracts to ensure the scope of work as outlined in the agreement is carried out to the executed terms, • Inspects and signs off on completed projects and work, • Immediately reports deficiencies of contracted scope of work, • Secures quotes for scope of work per projects as directed, • Ensures adequacy of contracted services such as exterminating, and other contracted maintenance Inventory • Maintains an inventory of all supplies, tools, and equipment, • Accept deliveries and/or pick up materials and equipment, • Maintain records of packing slips and invoices, • Procures materials needed for repairs, painting, and cleaning for the property, • Maintains an adequate inventory level for all material and supplies; optimizes stock levels and prevents overstock or understock scenarios, • Maintains inventory in a secure and safe space, • Track purchases and usage of inventory through YARDI and other prescribed systems, • Provides detailed reports on inventory levels, trends, turnover rates, and more, • Ensure staff understand how to use the inventory system effectively Client Relations • Respond to all client service requests in a timely manner and maintain accurate records of the work performed, • Ensure staff maintain professional boundaries and respectful communication with tenants, • Listen to client feedback and respond promptly and respectfully to their concerns, • Treat all clients equally and without bias, regardless of personal or cultural differences, • Provide proper notice before entering a client’s unit regarding tenant privacy, • Inform clients of utility and elevator service interruptions OTHER REQUIREMENTS (including Physical Demands): • May be required to work long hours and a varied schedule, • Traveling throughout various locations in the New York City area, • Lifting and moving objects weighing up to 30 pounds several times a week, • Willingness to be flexible as the organization is a 24/7 operation, • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions EEO Statement – Children’s Rescue Fund is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation or protected veteran status.

Job Description At Veritext, we focus on the details – so legal teams can focus on the case. About the role: Our clients count on us to make the legal process seamless and efficient from scheduling court reporters and legal videographers to ensuring transcripts are delivered on time and flawlessly accurate. As the Director of Operations, Northeast, you will provide regional operations leadership to the designated region. This position is responsible for partnering with the Regional Vice President and Regional Operations and Sales leadership teams to support the market to include strategies for growth, key client management and development, acquisition and integration efforts, reporter relationship services, overall employee/reporter/client/community (internal/external stakeholder) engagement and satisfaction, and operational optimization. Additionally, this role oversees all aspects of the regional operations to include people, process, and products (technology) to drive regional and overall organizational operational and financial results. What you'll get to do: Operations Leadership • Lead a team of functional operations leaders by balancing long-term strategic vision and short-term deliverables., • Provides leadership of operational activities to ensure Company goals are achieved., • Proactively seeks data and insights to be informed of information and technology affecting functional area(s) to increase innovation and ensure compliance., • Embraces a metric-driven approach, not only utilizing data to make decisions, but educating others on the importance of data inputs to drive decisions and adjust operational performance as a result., • Ensures standards for quality and performance are maintained or enhanced and that appropriate technology is used to drive the business., • Foster a strong client service orientation in the business and deliver exceptional Net Promoter Score results. Celebrate, acknowledge areas of opportunity and align with regional employees to educate on the purpose and methodology of NPS., • Assist with special projects, as assigned, that will provide exposure and value creation for initiatives that will impact overall Company performance., • Partner with RVP to develop content and perspective for Quarterly Business Review (QBR) (timing may be adjusted in some regions) and other regionally focused business meetings where metrics and other outcomes are reviewed., • Drive operational excellence in the business by optimizing financial results, to include control of all OpEx costs. Cross Functional Collaboration • Collaborate with leaders across regions and functions to engage in delivery of best practices regarding strategy, efficiency, culture and engagement., • Partner with the Project Management Office and Technology teams on projects that drive process improvement and enhanced service delivery, • Develop relationships with peers in the organization to create a cooperative network., • Support and champion the sales strategy which leverages client relationships, pursuit of larger litigation matters, etc.; lead all efforts around driving revenue, and increasing market share., • Serve as a change catalyst and leader regarding organizational growth and transformation., • Demonstrates Veritext Core Values and embraces opportunities to serve as a role model to others., • Foster a success-oriented, accountable work environment through developing, leading, coaching, motivating, and proactively providing feedback to talent within assigned region., • Collaborate with People team to deliver proactive performance management and calibration processes, employee engagement and support talent-focused initiatives that create a positive and rewarding work environment., • Proactively engages in talent management and succession planning initiatives that foster long-term growth and career development opportunities for emerging talent., • Foster an inclusive working environment; encourage active participation by regional team members to engage in organizational efforts that expand our commitment to diversity, equity, inclusion and belonging., • Keeps Senior Management apprised of issues including safety, security, employee relations, scheduling, and training. Ensure managers and supervisors are adhering to Company policy and administering practices in a fair and equitable manner. The kind of teammate we’re looking for: • 7+ years of enterprise operations experience, • 5+ years of operations leadership experience, • Ability to confidently position the Veritext value proposition, • Clear and concise communicator able to tailor messaging and communication style to internal and external audiences, • Client service orientation with strong interpersonal skills; able to respond promptly to internal/external client needs, follow through and resolve issues, • Detail oriented, organized and dedicated professional committed to ongoing operational improvement, • Proactively demonstrate rigor in decision making, execution and follow through, • Proven ability to create and lead successful teams, inclusive of all people management responsibilities and managing for performance, • Expert in successful client communication and escalation management, • Strong ability to support organizational change, providing resources and coaching to others during times of change and evolution, • Demonstrated excellence in operational efficiency with a commitment toward Lean Six Sigma operational excellence, • Embrace ongoing learning, proactively engage in Company offerings that bolster individual professional and personal development. Utilize Company network, programs and leaders for mentoring, coaching and professional growth., • Serve as a translator and steward of sharing information amongst colleagues, teams, clients, community members and other stakeholders with supporting operational procedures and services, • Ability to support, lead and assist the broader organization with transformation in all areas inclusive of technology and data-driven decision making What’s in it for you: • Competitive compensation and total rewards package including comprehensive medical, dental and vision insurance as well as company-paid life insurance, short-term and long-term disability insurance, • Healthy work-life balance: hybrid work structure, paid time off, Paid Parental Leave, tuition reimbursement and more, • Employee equity and referral programs: when we succeed, you succeed!, • Extensive mental health and wellness benefits – to help you feel your best and thrive personally and professionally, • Matched 401(k) to help you save for your future, • Veritext Cares: our commitment to making a difference beyond the workplace, supporting local causes and paying it forward to the communities we live and work in, • Earned wage access: get a portion of the wages you earned prior to payday, • Learning and development opportunities including ongoing training, mentorship, and access to resources that support your personal and professional growth, • Engaging, collaborative, inclusive culture that values curiosity, initiative, and creativity with unique programs like Veritext Summer Camp and Wellness Week– because work should be rewarding and fun! About Veritext: Veritext is the global leader in technology-enabled court reporting services and litigation support solutions with a proven track record of industry excellence. For law firms, government agencies and enterprise corporations, we provide access to innovative technologies and remote solutions, the highest-quality network of reporters and legal videographers, unmatched expertise in multiparty and complex litigation, unparalleled client service, and state-of-the-art conference spaces across North America. Veritext is committed to delivering comprehensive, client-focused legal solutions that address the evolving needs of the legal industry. Our solutions utilize the latest easy-to-use technologies to streamline the deposition process and reliably handle the most complex cases. All of this combined with unsurpassed data security (including HIPAA and PII compliance) ensures that Veritext clients have the best tools available and the confidence of working with the market leader. Veritext aspires to create a community based on collaboration, innovation, creativity and belonging. Our collective success depends on the robust exchange of ideas – an exchange that is best when the rich diversity of our perspectives, backgrounds and experiences flourish. To achieve this exchange, it is essential that all individuals and stakeholders feel and experience an environment where they are welcome, safe, secure, and heard. As such, we do not discriminate on the basis of race, color, religion, age, gender identity or expression, national origin, disability, veteran status, sexual orientation, marital status or any other classification protected by Federal, state, or local law. Any information provided will be used only in the compilation of data for EEO/Affirmative Action reporting. Completion of this data is voluntary and will not affect your opportunity for employment and/or terms or conditions of employment. About this posting: Compensation ranges, when noted, represent the expected base pay compensation range for this role. Ultimately, a number of factors including, but not limited to, your prior job-related knowledge and experience, geographic location, and qualifications will be considered when determining your pay and we may pay more or less than the posted range. Veritext participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

Job Description Title: Director of Operations & Security Location: TBD Salary Range: $85,000 - $95,000 per year FLSA Classification: Full-time (35 hours), Exempt Role Summary: The Operations and Security Director works in cooperation and in conjunction with the Site Director and the Director of Social Services. The position ensures the overall operational, safety, and maintenance of the facility. In addition, must cross train the Operations and Security Teams to understand job functions within their designated units. Primary Job Responsibilities/Duties: The Operations and Security Director is responsible for, but not limited to: • Operations:, • Provide the operational supervision of other Directors, • Provide supervision of facility staff, other assigned programs staff, and oversee external vendors, • Cooperate with Site Director to ensure goals are met according to contractual obligations, • Cooperate with senior management for initial/renewal programmatic reports and/or proposals, • Coordinate inventory procurement, control and expenditures procedures, • Coordinate and ensure the implementation of all Occupational Safety and Health Administration (OSHA), DHS, OTDA regulations and guidelines, including Universal Precautions Policies and Procedures, • Identify and ensure adequate and appropriate resources are assigned to program/projects to ensure the program/project design is controlled, and goals are achieved, • Provide 24/7 crisis intervention regarding all aspects of operations-related systems, • Develop operations goals and objectives, and procedures, and implementing changes to existing standards and procedures, • Design preventative/scheduled operations activities, • Manage the collection, presentation, and reporting of operations data, • Maintaining, revising, and updating operations logs, records, and forms, • Managing the facilities inventory and material and supply needs, and overseeing the purchasing process, • Preparing and negotiating service contracts and lease provisions, • Interfacing with labor entities to ensure positive labor relations, • Soliciting bids for all operations-related work by vendors, • Overseeing the internal and external operations-related systems, tests, and inspections, • Performing monthly walk-through to inspect operations at all facilities, including all major building systems, • Ensuring the proper management of the internal work order and ticketing systems, • Ensuring regulatory compliance and that all required licenses and certificates from the Fire Department, Buildings Department, Department of Health, and all other pertinent city and state agencies are current and valid, • Securing licenses needed to operate the facilities legally and safely, and ensuring that all operations staff members maintains their licenses and certifications, • Coordinating and certifying the implementation of all city, state, and federal building codes and industry standards, including Occupational Safety and Health Administration (OSHA) and Universal Precautions Policies and Procedures, • Recruiting, supervising, monitoring, and evaluating directors, managers, and supervisors to ensure they successfully perform routine daily, weekly, and periodic tasks, • Establishing and implementing schedules and work assignments for directors, managers, and supervisors, • Training and coaching directors, managers, and supervisors in supervision, task management, resource management, planning, etc., • Supervising other operations staff members when needed, • Maintaining awareness of new trends and developments in the fields of safety, residential management, maintenance, food service, and housekeeping, and incorporating new developments into the facilities as appropriate, • Conducting, attending, and participating in facility and professional group meetings in order to maintain and improve professional competence, • Maintaining ongoing communication with social services concerning operational issues, • Working diplomatically to solve problems in the facilities, • Maintaining professional appearance and behavior, • Producing, weekly, monthly, quarterly, and annual progress reports, • Address community groups, residents and staff members to explain available services, • Attend staff meetings, serve on committees as required and is culturally and linguistically competent, • Attend professional meetings, educational conferences, and in-service trainings in order to maintain and improve professional competence, • Attending meetings of community groups, and government agencies to explain available services and facilities operations, • Security:, • Developing departmental goals and objectives, and policies and procedures, and implementing changes to existing standards, policies, and procedures, • Provides direct supervision of security personnel, • Managing the collection, presentation, and reporting of data regarding all activities related to safety and/or infractions, • Responsible for reporting incidents, infractions, etc, • Responsible for all record keeping such as, updated logs and accurate record of all safety, security infractions, incidents, etc, • Coordinate security plans with senior management, attends to visitors, residents, and the community in general, • Calls to Police and/or fire department in cases of emergency, such as fire or presence of unauthorized persons, • Coordinates schedule of personnel to ensure appropriate coverage, • Provide and assist with coverage as required to ensure overall safety & security of staff, residents, and visitors, • Responds to staff requests for assistance, • Attend professional meetings, educational conferences, and in-service trainings in order to maintain and improve professional competence, • Provide coverage for other areas as directed/needed Physical Requirements: • Prolonged periods of sitting at a desk and working on a computer., • Ability to sit for extended periods and perform repetitive tasks., • Must be able to lift and carry up to 20 pounds., • Must be able to travel to multiple NYC sites as needed. Work Environment / Schedule Requirements: • Office setting with regular exposure to computer screens and moderate noise levels., • May be required to work shifts, including evenings or night tours and/or Saturdays, Sundays and holidays with holiday pay differential., • This is a full-time, exempt position. While standard business hours are Monday through Friday, 9:00 AM to 5:00 PM, exempt employees are expected to work the hours necessary to effectively fulfill the responsibilities of the position, based on organizational needs, deadlines, or events., • Transitional Housing Program staff are required to continue their shift until relieved by another staff member or authorized to leave by a supervisor. Qualifications: • 5-7 years facilities management experience, preferably in a residential facility, • Baccalaureate degree preferred in facilities management, business administration, or related field, • NYS Security License, • Fire Safety Certification, • Occupational Safety and Health Administration (OSHA) Certification preferred, • NY Valid Driver License, if authorized to drive agency vehicle, • Knowledge of operating related equipment, tools, and materials used in the facility, • Knowledge of city, state, and federal building codes and industry standard, • Proficiency in software applications, including word processing, spreadsheets, and databases, • Commitment to the mission of the NAICA, Inc., • Proven ability to work collaboratively well with diverse groups, • Proven ability to handle multiple tasks effectively under pressure, • Strong organizational skills, detail-oriented, and efficient, • Maturity, integrity, and sound judgment, • Must be able to read, speak, write, and understand English for administrative purposes., • Must pass drug screening to be appointed., • This position may be subject to a series of investigations before and after appointment. Equal Employment Opportunity: NAICA is an equal opportunity employer committed to maintaining a diverse workforce and inclusive work environment. As such, discrimination in any aspect of hiring or employment based upon age, race, creed, color, national origin, sexual orientation, gender identity or expression, religion, military or veteran status, sex, disability (including pregnancy, childbirth, and related medical conditions), or other applicable legally protected characteristics is strictly prohibited. Applicants of all backgrounds and experiences are encouraged to apply. NAICA will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable federal, state, and local laws, rules, and regulations. NAICA also offers reasonable accommodations as required by applicable federal, state, and/or local laws. Applicants seeking an accommodation for any part of the application or interview process should contact Human Resources by sending an email to with the Subject “Reasonable Accommodation Request.” NAICA Offers a competitive benefits package that includes: • Comprehensive Health, Dental and Vision Benefits for full-time employees, • 403(b) Retirement Savings Plans, • Loan Forgiveness Programs for eligible employees, • Paid Holidays and Vacation, • Paid Time-off, • Vol Life Insurance and AD&D, • Term Life and AD&D insurance, • Long Term Disability, • Employee Assistance Program support (EAP), • Commuter Benefits Program, • Aflac: Short-Term Disability, CA, Accident and Hospital, • Employee Discount Program False Statements: Misrepresentation of your experience, skills, or education, or submission of false/fraudulent information or documentation during the application process may result in the rejection of your application or termination of your employment. At-Will Employment Disclaimer: While we sincerely hope to form a long and mutually beneficial relationship, please note that NAICA is an at-will employer. Under these terms, employment is subject to termination at any time, without notice and with or without cause, at the discretion of the organization.

Oversee the Provider Relations department including negotiations and administering organization policies and procedures. Oversee the Provider Relations department to ensure compliance with company policies and standards, government laws, regulations, and contracting standards. Ensure timely Provider

About Wonder Everything’s on the menu at Wonder. Except compromise. The Wonder app is the premiere platform to feed every craving, all in one order. Our 25+ award-winning restaurant partners span every cuisine you can think of, from Greek to Thai, and come from the minds of the best chefs in the industry—Bobby Flay, José Andrés, Marcus Samuelsson, and more. And our diners don’t have to choose just one: they can mix and match dishes from as many Made by Wonder restaurants as they’d like, or order from neighborhood gems near them. Everything is made to order at our brick-and-mortar locations across the East Coast and delivered fast and free, and more locations are opening every week. The best in the business are coming to Wonder, working every day to make us the destination for every mealtime moment. Join a team of technology, culinary, and logistics pioneers, backed by top-tier venture capitalists, and help us make great food more accessible. About the Role As a Senior Operations Leader, you’ll be the business leader of a Wonder location overseeing a shared kitchen that serves multiple brands, channels, and delivery methods. This role goes far beyond food service. You will lead a multifunctional team, manage cross brand collaboration in a single facility, and own the local P&L like a true General Manager. Success in this role requires operational dexterity: you may be navigating staffing decisions one moment and vendor relations the next. You’ll manage both employees and nonemployees (contract partners), drive business results, and represent Wonder in the local partner ecosystem. This is a unique opportunity for an experienced leader from operations, logistics, eCommerce, hospitality, or similar domains to build, manage and grow a complex operation. Responsibilities Lead Day-to-Day Operations with Excellence • Oversee all aspects of day-to-day operations across kitchen, service, and fulfillment channels (dine-in, pickup, delivery), • Optimize labor deployment, throughput, and service execution to meet evolving business needs, • Ensure strict adherence to labor, food safety, team member safety, and compliance standards, • Monitor and manage inventory accuracy, waste reduction efforts, and product shelf life adherence, • Maintain high operational readiness by forecasting demand, resolving obstacles, and adjusting workflows in real-time, • Monitor customer feedback and operational trends to make data-informed decisions that drive service excellence, • Hire, onboard, coach, schedule, and develop a high-performing team of hourly employees and shift leaders, • Lead a blended on-site workforce of internal employees and external partners (contracted or brand-affiliated staff), • Create a collaborative, on-brand environment where Wonder and third-party teams operate seamlessly under one roof, • Address performance issues respectfully and quickly using coaching and performance tools, • Take full ownership of the location’s P&L and use data to influence labor efficiency, food costs, and operational margin, • Establish and track KPIs related to guest experience, order accuracy, throughput, and financial performance, • Partner cross-functionally (with finance, culinary, procurement, logistics, etc.) to identify cost-saving and revenue-driving opportunities, • Own and drive company talent pipelines with a strong focus on succession building and readiness, • Select, develop, and deploy certified trainers to support new store openings and maintain consistent onboarding of new hires, • Actively mentor and coach managers-in-training, preparing them for potential transfers or leadership roles at other locations, • Serve as a hands-on role model leader, modeling company values and reinforcing performance standards that promote personal and professional growth, • Anticipate future business needs and strategically align staffing, scheduling, and development efforts to ensure the organization is prepared for growth, • Serve as the on-site point of contact for brand partners, vendors, and contracted operators, • Nurture relationships with local stakeholders to foster trust, partnership, and operational consistency, • Ensure that each brand operating in the kitchen adheres to Wonder’s service and food quality standards to deliver a flawless customer experience, • A business operator with at least 3 years of experience leading high-volume, complex operations in sectors like logistics, field-based retail, hospitality, food, or eCommerce, • Experience in fast-growing, operationally complex environments such as high-growth startups, multi-unit retail, or on-demand services, • Proven leadership background and track record of progressive growth and advancement, • Demonstrated success in full P&L ownership, KPI management, and driving operational results, • A proactive problem solver who thrives in fast-paced, ambiguous environments, • Comfortable managing hybrid workforces across employees and contracted vendors/partners, • Known for cross-functional fluency—able to influence and collaborate across finance, HR, logistics, culinary, and partner organizations, • Obsessed with customer service, quality, accountability, and results Requirements • Must be 21 years old and legally authorized to work in the US, • Must be able to lift up to 50 pounds and stand for extended periods, • Must have open availability, including nights and weekends Role Details • Salary Range: $95000 per year - $109500 per year, • Location: Flushing, New York Benefits • Medical, Dental, and Vision Insurance, • 100% employer-paid Life Insurance, • 401(k) Retirement Plan, • Employer match for Health Savings Account (HSA), • Learning and Development opportunities to advance your career, • Employee Stock #WonderAC1 An AEDT (Automated Employment Decision Tool) is employed in the assessment of applicants for the positions being recruited for in order to gauge the following pertinent qualifications or traits: • The candidate’s ability to perform the tasks in the available job role., • The candidate's self-rated skill proficiency. A final note At Wonder we believe that in order to build the best team, we must hire using an objective lens. We are committed to fair hiring practices where we hire people for their potential and advocate for diversity, equity, and inclusion. As such, we do not discriminate or make decisions based on your race, color, religion, gender identity or expression, sexual orientation, national origin, age, military service eligibility, veteran status, marital status, disability, or any other protected class. If you have a disability, please let us know how we can make your interview process work best for you.

Satisfactory experience responding to customer service inquiries, help desk, or public relations capacity, utilizing computers and information technology. Immediate contract opportunity for Customer Service/Call Center Executive with direct client in Long Island City, NY. Trigyn's Direct Government

Job Description The salary for this position is $48,000-$58,500 Annually Mission QSAC is a New York City and Long Island based nonprofit that supports children and adults with autism, together with their families, in achieving greater independence, realizing their future potential, and contributing to their communities in a meaningful way by offering person-centered services. QSAC pursues this mission through direct services that provide a supportive and individualized setting for children and adults with autism to improve their communication, socialization, academic, and functional skills. Job Summary QSAC is hiring a Manager for our OPWDD-funded Residential Program. This essential position is responsible for the general operation of the residence, supervising staff, and maintaining a safe, supportive, and therapeutic environment which fosters growth and facilitates the development of independence of the people we support. Responsibilities Residential Operations The Residential Manager will be results-driven and collaborative and is expected to recognize when a person we support is in crisis and be able to utilize the appropriate psychiatric and medical back-up services and supports. • Create schedules for Direct Support Professionals (DSP), Assistant Managers and Shift Supervisor staff at residence, • Review residential binders, including general, medical, personal allowance, etc., • Conduct periodic fire drills or other emergency drills, • Complete and submit injury reports for individuals, • Work with Quality Assurance team to ensure documentation and services are within OPWDD guidelines, • Oversee personal allowance for residents of the program, • Coordinate and shop for household items and groceries, • Supervise Habilitation Specialists/DSPs, Assistant Managers and Shift Supervisors, • Provide hands on supervision of people with autism including implementation of behavior goals and behavior support plans, • Participate in Life Plan meetings and the development of the Staff Action Plan, • Oversea and report to Coordinator or Director on any employee relations and staff disciplinary concerns, • Maintain correspondence with Nurse and Medical Coordinator to ensure appropriate medical appointments occur, • Ensure program goals are implanted by Habilitation Specialists/DSP staff, • Coordinate recreational activities including residential vacations, • Report issues regarding QSAC vehicles to supervisor, • Communicate with families, day programs, Care Managers, clinicians and other supports to ensure services are integrated and appropriate, • Maintain relationships with community and neighbors, • High School Diploma/GED required, • 1-2 years’ experience supporting people with intellectual/developmental disabilities required, • 1 year of OPWDD experience is highly preferred, • A minimum of 1 year supervisory work experience required, • Valid driver’s license and good driving record required for site visits is required, • 1-2 years’ experience driving large passenger vehicle required, • Clearance through state mandated Background/Fingerprint Check(s) required, • Must be able to communicate effectively with others and individuals served, • Ability to safely assist lifting individuals of various weights & 20 lb. items required, • Commitment to company values and adherence to policies is expected, • Ensure health, safety & welfare of people we support, • Punctuality and regular attendance is expected, • Perform other duties as assigned by supervisors and/or senior management QSAC Benefits go beyond health and retirement. You will be joining a passionate community of professionals and staff who support each other in a challenging and rewarding work culture. • Competitive salary, • Medical, Dental and Vision Insurance have very low out of pocket costs (for FT staff), • Medical can be as low as $1 dollar per paycheck / $26 dollars a year for full medical coverage ( for FT staff), • Generous Paid Time Off policy (for full time staff) Start with 20+ days annually, • Group Life Insurance and Long Term Disability (for FT staff), • Flexible Spending Accounts (for FT staff), • Pre-Tax Commuter Benefits, • 403(b) Retirement with Discretionary Employer Match, • Paid Training in the field of human services and ABA, • Opportunities for career advancement QSAC is an Equal Opportunity Employer (EOE) Qualifications are subject to change in accordance with government regulations. Mission-Oriented. Results-Driven. Collaborative. Passionate. We Are QSAC. To apply: Please send resume to

Job Description "Urgently Hiring!! Looking to fill as soon as possible!!” Job Summary QSAC is hiring an Assistant Manager for OPWDD-funded Residential Program. This essential role is responsible for general operations of QSAC Residences and will maintain a safe, supportive, and therapeutic environment which fosters growth and facilitates the development of independence and the personal goals for the people receiving services. A Residential Assistant Manager supports and supervises staff as they work with the people receiving services in the residential setting and in the community. The salary range for this position is $41,000-$45,000 annually. Responsibilities Residential Operations • Review residential binders, including general, medical and personal allowances, • Conduct periodic fire drills for safety procedures, • Complete and submit injury reports for individuals, • Maintain individual’s personal allowance accounts, • Coordinate and shop for household items and proper groceries for meal distribution, • Maintain relationships with community and neighbors, • Provides hands-on assistance with Residence and individual care as part of the staff ratio, • Create and orchestrate recreational calendars based on individual preferences, • Maintain adequate supply of medication, and medication administration records for individuals, • Supervise direct care professionals (DSP) staff, • Oversea and report to Director on any employee relations and staff disciplinary concerns, • Schedule DSP staff to support residences, • High school diploma/GED required, • 1-2 years’ experience driving large passenger vehicle required, • 1-2 years’ experience supporting people with intellectual/developmental disabilities required, • A minimum of 1 year supervisory work experience required, • Demonstrates patience and the ability to learn and utilize systematic procedures in order to enhance individual independence and quality of life, • Valid driver’s license and good driving record required for site visits, • Ability to safely assist lifting individuals of various weights & 20 lb. items required, • Clearance through state mandated Background/Fingerprint Check required, • Must be able to communicate effectively with others and individuals served, • Commitment to company values and adherence to policies is expected QSAC is a New York City and Long Island based nonprofit that supports children and adults with autism, together with their families, in achieving greater independence, realizing their future potential, and contributing to their communities in a meaningful way by offering person-centered services. QSAC pursues this mission through direct services that provide a supportive and individualized setting for children and adults with autism to improve their communication, socialization, academic, and functional skills. Benefits QSAC Benefits go beyond health and retirement. You will be joining a passionate community of professionals and staff who support each other in a challenging and rewarding work culture. • Competitive salary, • Medical, Dental and Vision Insurance have very low out of pocket costs (for FT staff), • Medical can be as low as $1 dollar per paycheck / $26 dollars a year for full medical coverage ( for FT staff), • Generous Paid Time Off policy (for full time staff) Start with 24 days annually, • Group Life Insurance and Long Term Disability (for FT staff), • Flexible Spending Accounts (for FT staff), • Pre-Tax Commuter Benefits, • 403(b) Retirement with Employer Discretionary Match (for FT staff), • Paid Training in the field of human services and ABA, • Opportunities for career advancement QSAC is an Equal Opportunity Employer (EOE) Qualifications are subject to change in accordance with government regulations. Mission-Oriented. Results-Driven. Collaborative. Passionate. We Are QSAC. INDMISC To easily apply: please send resume to

Job Description "Urgently Hiring!! Looking to fill as soon as possible!!” QSAC is hiring an Assistant Manager for OPWDD-funded Residential Program in the East Region. This essential role is responsible for general operations of QSAC Residences and will maintain a safe, supportive, and therapeutic environment which fosters growth and facilitates the development of independence and the personal goals for the people receiving services. A Residential Assistant Manager supports and supervises staff as they work with the people receiving services in the residential setting and in the community. The salary range for this position is $41,000-$45,000 annually. Responsibilities Residential Operations • Vaccination Required at NYC Locations / Long Island Locations Require Testing, • Review residential binders, including general, medical and personal allowances, • Conduct periodic fire drills for safety procedures, • Complete and submit injury reports for individuals, • Maintain individual’s personal allowance accounts, • Coordinate and shop for household items and proper groceries for meal distribution, • Provides hands-on assistance with Residence and individual care as part of the staff ratio, • Create and orchestrate recreational calendars based on individual preferences, • Maintain adequate supply of medication, and medication administration records for individuals, • Supervise direct care professionals (DSP) staff, • Oversea and report to Director on any employee relations and staff disciplinary concerns, • Schedule DSP staff to support residences, • High school diploma/GED required, • 1-2 years’ experience driving large passenger vehicle required, • 1-2 years’ experience supporting people with intellectual/developmental disabilities required, • A minimum of 1 year supervisory work experience required, • Demonstrates patience and the ability to learn and utilize systematic procedures in order to enhance individual independence and quality of life, • Valid driver’s license and good driving record required for site visits, • Ability to safely assist lifting individuals of various weights & 20 lb. items required QSAC is a New York City and Long Island based nonprofit that supports children and adults with autism, together with their families, in achieving greater independence, realizing their future potential, and contributing to their communities in a meaningful way by offering person-centered services. QSAC pursues this mission through direct services that provide a supportive and individualized setting for children and adults with autism to improve their communication, socialization, academic, and functional skills. Job Summary Benefits QSAC Benefits go beyond health and retirement. You will be joining a passionate community of professionals and staff who support each other in a challenging and rewarding work culture. • Competitive salary, • Medical, Dental and Vision Insurance have very low out of pocket costs (for FT staff), • Medical can be as low as $1 dollar per paycheck / $26 dollars a year for full medical coverage ( for FT staff), • Generous Paid Time Off policy (for full time staff) Start with 24 days annually, • Group Life Insurance and Long Term Disability (for FT staff), • Flexible Spending Accounts (for FT staff), • Pre-Tax Commuter Benefits, • 403(b) Retirement with Discretionary Employer Match (for FT staff), • Paid Training in the field of human services and ABA, • Opportunities for career advancement, • Qualifications are subject to change in accordance with government regulations., • We adhere to all strict COVID guidelines at all of our programs and sites. QSAC is an Equal Opportunity Employer (EOE) Qualifications are subject to change in accordance with government regulations. Mission-Oriented. Results-Driven. Collaborative. Passionate. We Are QSAC. To easily apply: please send resume to

Job Description "Urgently Hiring!! Looking to fill as soon as possible!!” Job Summary QSAC is hiring an Assistant Manager for OPWDD-funded Residential Program. This essential role is responsible for general operations of QSAC Residences and will maintain a safe, supportive, and therapeutic environment which fosters growth and facilitates the development of independence and the personal goals for the people receiving services. A Residential Assistant Manager supports and supervises staff as they work with the people receiving services in the residential setting and in the community. The salary range for this position is $41,000-$45,000 annually. Responsibilities Residential Operations • Review residential binders, including general, medical and personal allowances, • Conduct periodic fire drills for safety procedures, • Complete and submit injury reports for individuals, • Maintain individual’s personal allowance accounts, • Coordinate and shop for household items and proper groceries for meal distribution, • Maintain relationships with community and neighbors, • Provides hands-on assistance with Residence and individual care as part of the staff ratio, • Create and orchestrate recreational calendars based on individual preferences, • Maintain adequate supply of medication, and medication administration records for individuals, • Supervise direct care professionals (DSP) staff, • Oversea and report to Director on any employee relations and staff disciplinary concerns, • Schedule DSP staff to support residences, • High school diploma/GED required, • 1-2 years’ experience driving large passenger vehicle required, • 1-2 years’ experience supporting people with intellectual/developmental disabilities required, • A minimum of 1 year supervisory work experience required, • Demonstrates patience and the ability to learn and utilize systematic procedures in order to enhance individual independence and quality of life, • Valid driver’s license and good driving record required for site visits, • Ability to safely assist lifting individuals of various weights & 20 lb. items required, • Clearance through state mandated Background/Fingerprint Check required, • Must be able to communicate effectively with others and individuals served, • Commitment to company values and adherence to policies is expected QSAC is a New York City and Long Island based nonprofit that supports children and adults with autism, together with their families, in achieving greater independence, realizing their future potential, and contributing to their communities in a meaningful way by offering person-centered services. QSAC pursues this mission through direct services that provide a supportive and individualized setting for children and adults with autism to improve their communication, socialization, academic, and functional skills. Benefits QSAC Benefits go beyond health and retirement. You will be joining a passionate community of professionals and staff who support each other in a challenging and rewarding work culture. • Competitive salary, • Medical, Dental and Vision Insurance have very low out of pocket costs (for FT staff), • Medical can be as low as $1 dollar per paycheck / $26 dollars a year for full medical coverage ( for FT staff), • Generous Paid Time Off policy (for full time staff) Start with 24 days annually, • Group Life Insurance and Long Term Disability (for FT staff), • Flexible Spending Accounts (for FT staff), • Pre-Tax Commuter Benefits, • 403(b) Retirement with Employer Discretionary Match (for FT staff), • Paid Training in the field of human services and ABA, • Opportunities for career advancement QSAC is an Equal Opportunity Employer (EOE) Qualifications are subject to change in accordance with government regulations. Mission-Oriented. Results-Driven. Collaborative. Passionate. We Are QSAC. To easily apply: please send resume to INDMISC

Job Description Job Summary This management position exists in several Program Divisions. Under the general supervision of the Divisional Vice is responsible for the oversight of the administrative and clinical aspects of the program. Responsible for personnel management, fiscal operations, inventory management, client services, safety and welfare of staff and clients, hiring and training of personnel, directing and coordinating the activities of the staff, and general administration of the program. Establishes clinical procedures and policies for clients and ensures that program operations meet or exceed agency and regulatory guidelines. Essential Task To perform this job successfully, an individual must be able to perform each essential duty listed satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions unless this causes undue hardship to the agency. Provides Clinical Services: • Directs clinical treatment services provided to consumers, oversees the development, implementation, and review of treatment plans to address issues of mental illness and substance abuse., • Provides clinical oversight of symptom assessment and rehabilitative services provided by the staff to consumers/residents to ensure the quality and that services meet or exceed regulatory guidelines. Monitors counseling performed by staff either individually with a consumer/resident or in groups to evaluate the quality of the service., • Ensures staff is obtaining information, such as medical, psychological, and social factors contributing to the individual's situation, and that the staff is evaluating the consumer's/resident's capabilities. Regularly directs the inspection of case records to evaluate the completeness and quality of treatment plans, quarterly service plans reviews, assessments, medical records, and progress notes. Responsible for the accuracy of data entered into a computer database or manual records., • Informs staff to the types of clinical services, recreational activities, and ICL programs available., • Reviews crisis assessment of consumers/residents with staff, reviews nonverbal and verbal crisis intervention techniques to be used with each individual consumer/resident, and staff-actions during a crisis situation., • Informs staff of community resources and ensures that staff are accompanying consumers on regularly scheduled or emergency visits to medical treatment facilities, social agencies, government offices, or other locations associated with treatment or assistance of the consumer/resident., • Immediately reports serious incidents, allegations of abuse, incidents, or sensitive situations and completes incident reports in accordance with agency policy., • Establishes and maintains work schedules in accordance with agency policy and assignments of staff. Responsible for managing the completion of time clock edits of staff within the suspense established by the Human Resources Department., • Ensures staff compliance with the agency's time and attendance policy; recommends disciplinary action for those out of compliance., • Manages the completion of performance evaluations, recommends staff for the employee recognition award and promotions., • Conducts staff supervision in accordance with agency and division policy., • Administers disciplinary actions in accordance with agency disciplinary policy, conducts disciplinary counseling, completes disciplinary action reports, and recommends employee terminations as needed., • Reviews authorized staff positions and personnel budget, submits Request for Personnel (RFP), on vacant staff position(s), interviews candidates for employment in accordance with agency policy and employment law. Recommends changes to authorized staffing patterns and personnel budget., • Ensures that staff have attended required in-service training and schedules employees to attend both in-service training and training provided by vendors. Conducts training on clinical subjects, charting, fire safety plan, fire drills, emergency plans and procedures, building security, volunteers and interns, and site-specific exposure control plan., • Manages employee accident reporting and initial submission of workers' compensation claims., • Monitors employee morale and the climate of the work environment to stop or eliminate sexual harassment or any form of employee harassment or employee discrimination. Responsible for taking complaints of sexual harassment, informing the Human Resources Department of the complaint, and investigating the complaint (as directed)., • Monitors employee accrual totals, approves or recommends approval of employee requests for time off, and notifies the Department of Human Resources when an employee should be placed on or taken off Family and Medical Leave (FMLA). Maintains contact with staff while out on FMLA., • Provides oversight in the area of administrative recordkeeping, maintenance of office equipment, reception of visitors, phone reception, and stocking office supplies., • Manages the orientation of new personnel and the sponsorship program., • Maintains accountability and serviceability of all ICL property assigned to the program to include vehicles. Reports lost stolen, missing, or damaged property in accordance with ICL policy. Conducts initial investigations of property that is lost, stolen, missing, or damaged., • Authorizes the purchase of supplies and equipment; properly secures all property and equipment. Conducts regular inspections of vehicles and property to ensure cleanliness, accountability, and serviceability., • Conducts regular inspections of consumer/resident rooms or apartments to ensure property accountability and serviceability. Establishes key control procedures., • Ensures internal program compliance with federal, state, city, and agency regulatory requirements. Monitors the quality of the rehabilitative services provided to consumers/residents., • Responsible for the development of a program mission statement and program goals that supports the division and agency mission statements and goals., • Coordinates with the Department of Quality Management and the departments in the Administrative Division for staff assistance in the preparation for an audit., • Reviews plans of corrective action, incident reports, and program evaluation reports and addresses areas that need improvement., • Exercises control over budgets through planning, prioritizing of spending, and monitoring of spending patterns., • Approves/disapproves all purchase orders and financial requests from staff and submits approved purchase orders and financial requests to supervisor for approval., • Manages resident/consumer funds program. Develops internal money management procedures., • Educates staff in the benefits of consumer and family involvement, levels of consumer and family involvement, types of consumer and family involvement, nature of consumer and family involvement, and issues of working with consumers and families., • Develops a program strategy for working with consumers and families and develops activities that foster program-consumer and family cooperation and coordination., • Promotes Mental Health and Managed Care programs in local communities; maintains liaison between local elected officials and community boards, educates citizens in the community on mental illness., • Educates staff and residents/consumers on the importance of a constructive relationship with local elected officials, community boards, and community citizens. ADDITIONAL TASKS: • May conduct regular inspections of apartments and contacts landlords to report repairs that need to be made in accordance with rental agreements., • May be responsible for facility maintenance and reports needed repairs to the Director of Real Property Operations., • May review drafts, procedures, and job descriptions., • May be involved in hosting visitors from community, regulatory offices, and/or other agencies., • May be chairperson or member of an agency or division committee(s)., • Ability to lead a multi-disciplinary staff of professionals and paraprofessionals in providing treatment services., • Ability to manage multiple projects, delegate tasks, and check on the completion of assigned tasks., • Ability to manage resources, which includes money, material, time, and people., • Serves as a role model to staff and consumers/residents., • Strong interpersonal skills, emotional intelligence, and flexibility, • Highly-developed clinical, engagement, and motivational skills;, • Experience with risk assessment and risk management;, • Track record of delivering quality treatment services to individuals with SMI, • Experience delivering treatment, rehabilitation and support services in the community;, • Proficient in computers and Electronic Health Record (EHR), • Ability to effectively hold field staff accountable and to spend a significant portion of the workweek traveling Qualification and Experience Master’s degree in social work, Mental Health, or Psychology, with a minimum of three years of professional mental health experience and in a supervisory capacity. Required LMSW for MSW, MHC required LMHC, or LPC. Preferred Bi-lingual in Spanish but not required.

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