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The Assistant Residential Coordinator (ARC) aids the Residential Coordinator in overseeing residences for adults with intellectual/developmental disabilities. This position requires a responsible and reliable self-starter as you will be assisting adults with day-to-day living. This full-time position requires experience in service planning, implementation, program quality, and licensing compliance for intellectual/developmental disabilities. The ARC is responsible for ensuring a smooth operation and remaining compliant with agency and state regulations in the absence of the Residential Coordinator. We are looking for a strong candidate to assist in leading a Hudson County based group home. Hourly Rate is $21.50 and this is a nonexempt position, weekends are required. We are looking to fill evening shifts, applicants must be available between the hours of 2pm-12a and weekends 8a-12a, depending on location schedule. Locations available only in the Hudson County, NJ Area: Applicants must be willing to work at any of our locations due to the needs of the programs. A Valid New Jersey driver's license is a must. Transfers will be considered. Responsibilities: Responsible for reading, understanding, and complying with all appropriate governing documents in the administration of their programs be it contracts, agency policies and procedures, State or Federal standards, specific program operations manuals and circulars both internal and external. Ensures compliance with the agency's Operations and Personnel Manuals and the Division of Developmental Disabilities Standards Manual. Attends meetings and trainings as directed by the Residential Coordinator, Department Director and/or designee. Ensures maintenance of dietary and nutritional information on clients; making sure nutritional and dietary needs are met. Monitors Supplemental Nutrition Assistance Program (SNAP) cards and benefits. Ensures all Individual Support Plans (ISPs) and supporting documentation are implemented and consistent with agency and State philosophy and requirements. Always ensures proper program coverage by staff, consistent with client needs and program budget. Supervises medication dispersion and documentation. Facilitates appropriate family and guardian contacts, ensures confidentiality, and HIPAA information is safeguarded in all conversations, interactions, and communications. Reports all injuries according to Komnino's Law 2018. Participates in the new client referral/intake process for participants. Assists with ensuring the implementation and monitoring of the department's Continuous Quality Improvement system and creates corrective action plans as needed. Ensures and monitors Fraud, Waste, Abuse understanding by all staff. Ensures that a safe and healthy environment is always maintained for clients. Cooperates with the Licensee and Division staff in any inspections or investigations. All training and onboarding for hires is conducted in person and on site in our Jersey City, NJ Administrative Office. Other external appointments such as durg screen, physical, and fingerprints are required. Position Requirements: Bachelor’s degree in special education, Psychology, related field, or equivalent experience. Minimum of three years’ experience with individuals with intellectual/developmental disabilities including one-year of residential experience. Valid New Jersey Driver’s License. Twenty-one years of age or older. Strong computer skills in Microsoft word and excel. Supervisory experience in a residential program preferred. Maintains professional demeanor in all interactions with clients, supervisors, staff, families, neighbors, professionals, and others involved in the program (verbally, through writing and physical demeanor). Negative i3 Screen (drug test). Must be cleared to work by the Department of Human Services FBI fingerprints. Must be willing to work flexible hours as needed for the benefit of the program. Must complete medical, physical, and Mantoux test within sixty (60) days prior to date of employment. Must complete Danielle’s Law, Komnino’s Law, and Medications training through the College of Direct Support (CDS) prior to hire. Must complete Pre-Service Training Bundle within the first 60 days of employment. Must have the ability to communicate with the individuals with whom they are working. Must be capable of providing any direct assistance to the individuals with whom they are working. Must be free from any physical, emotional, or mental functioning limitation or restrictions that would prevent the successful completion of any and all job responsibilities of this job title. Must have the ability to read, write, speak, and understand English. Must have an active phone number that can be accessed for program coverage and/or emergencies. EOE Statement: We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

We seek a highly motivated and self-starting Customer Service Representative to initiate and deliver exceptional customer experiences, drive client engagement, and foster growth opportunities. Responsibilities: - Provide top-notch customer service, responding to client inquiries and resolving issues efficiently. - Engage clients, gather information, and input data into our systems. - Activate accounts and ensure seamless onboarding processes. - Conduct follow-up interactions to ensure client satisfaction. - Identify and pursue opportunities for growth and expansion. Requirements: - Proven track record of self-motivation and results-driven performance. - Excellent communication, interpersonal, and problem-solving skills. - Ability to work independently and collaboratively as part of a team. - Strong organizational and time management abilities. What We Offer: - Competitive compensation package. - Tremendous growth opportunities to become an industry leader. - Dynamic work environment with professional development prospects. If you're a driven and customer-focused individual, please submit your application. TMT consultant group is an equal opportunities employer.

If you are looking for a rewarding opportunity to work in the non-profit area Hudson Milestones could be a wonderful organization for you to join! The Residential Coordinator (Group Home Manager) or RC, position requires experience in planning and implementing programs for adults with intellectual/developmental disabilities. It involves quality assurance, training of staff, preparation of programmatic and financial data reports, and personnel related responsibilities. The RC is responsible for ensuring a smooth operation and remaining compliant with agency and state regulations. We are looking for a strong candidate to lead a Hudson County based Group Home. Responsibilities/Requirements include but are not limited to: Responsible for reading, knowing and complying with all appropriate governing documents in the administration of their programs be it contracts, agency policies and procedures, State or Federal standards, specific program operations manuals and circulars both internal and external, and the like. Ensures compliance with the agency’s Operations and Personnel Manuals and the Division of Developmental Disabilities Standards Manual. Completes and/or reviews and submits all logs, records, forms, schedules, and reports as required by the agency and the Division of Developmental Disabilities. Maintains all program files according to agency and Division of Developmental Disabilities specifications. Attends meetings and training as directed by the Director of Residential Services. Ensures nutritional and dietary needs of the clients are met. Ensures maintenance of dietary and nutritional information on clients. Ensures all Individual Habilitation Plans and supporting documentation are implemented and consistent with agency and State philosophy and requirements and monitors same. Supervises maintenance of home and property, assuring safe, clean, and orderly environment. Ensures proper program coverage by staff at all times, consistent with client needs and program budget. Coordinates client health care including scheduling and reporting appointments and treatment. Provides transportation to medical appointments when necessary. Supervises medication dispersion and documentation. Report all unusual incident reports and internal reports Facilitates family and guardian contacts. Directs staff and volunteers in program, providing guidance, role modeling and instruction as needed. Ensures full and comprehensive training and orientation of new staff and substitutes. Completes staff evaluations and new hire probationary logs. Maintains professional demeanor in all interactions with clients, supervisors, staff, families, neighbors, professionals and others involved in the program. Maintains, documents, and disperses household funds including petty cash, grocery, client funds, recreation, salary and clothing disbursement. Coordinates daily activity and recreation schedules ensuring follow through and completion. Ensures client development in: A. Self Help Skills B. Community Living C. Social Skills D. Activities of Daily Living Ensures implementation and monitoring of Individual Habilitation Plans, Behavior Support Plans and other training plans required. Participate and ensures accuracy of payroll reporting. Provides transportation for residents as necessary. During off hours, serves as the “On Call” in case of an emergency in order to provide coverage or as directed by the Director of Residential Services. Implements department wide programming as requested by the Director of Residential. Monitors program budget to ensure appropriate expenditures. Coordinates, attends and/or schedules all required meetings relevant to the operation of the residential program as directed by the Director of Residential Services and/or Chief Executive Officer. Provides a consistent means of relaying information from the Administration to staff and vice versa as needed. Works flexible hours as necessary for the benefit of the program. Respects the confidential nature of all information regarding clients and families. Ensures that a client’s dignity is not compromised in any way. Ensures that a safe and healthy environment is maintained for all clients at all times. Cooperates with the Licensee and any Department staff in any inspection or investigation. Performs all other duties as assigned by the Director of Residential Services and/or the Chief Executive Officer or his/her designee. All staff are strongly encouraged to participate in any/all fundraising activities to any extent possible. Each RC is required to work 1 evening, 1 Weekend Day, and 1 overnight per month for staff supervision. Candidates must possess a valid NJ driver's license (or transfer), be 21 and older, pass physical & substance screening, fingerprinting and complete online state mandated training prior to Orientation. EOE V/W/D Position Requirements: Bachelor’s Degree in Special Education, Psychology or related field, or Equivalent Valid New Jersey driver’s license (Probationary/Provisional not accepted) Strong written and oral communication skills. Twenty-one years of age or older. Supervisory skills a must. A minimum of three (3) years experience working with people with intellectual/developmental disabilities including individual habilitation plan development, program monitoring and behavioral plan development experience One (1) year experience in a residential program as a Group Home Manager Two (2) years additional experience in a residential program in a supervisory role. EOE Statement: We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.