Guest relations jobs in New Rochelle, New YorkCreate job alerts

Job Description Leaning in is what the Smash in Smashburger is all about! At Smashburger, we don’t just make burgers—we create crave-worthy moments that keep guests coming back for more. We believe the more you lean in in life, the more you get out! We chase greatness, play as one team, and lead with bold action. You'll be part of a team that works hard and cares deeply—where passion and dedication are just as important as skill. At Smashburger, we live by our values: Taste Obsessed – Bring flavor into every shift Premium Experience – Lead Boldly. Deliver Flawlessly Stay Hungry – Literally & Figuratively One Team! One Smash! – Smash Together Do What’s Right – Act with honesty and consistency. If this sounds like your kind of place, we’d love to have you on the team! The Role This role supports the Director of Operations/District Manager by overseeing the daily operations and performance of the restaurant location. Responsibilities include leading and developing Restaurant Managers, Shift Leaders, and team members while fostering a positive work environment and building future leaders. The position ensures proper staffing, training, and onboarding, manages employee performance and relations, and maintains compliance with company policies, food safety, and operational standards. Additionally, the role focuses on delivering excellent guest experiences, resolving customer concerns, managing financial performance such as labor, inventory, and operating costs, and driving sales through effective scheduling, community engagement, and local marketing initiatives. What You’ll Do • Lead and develop Restaurant Managers, Shift Leaders, and team members while fostering a positive, high-performance work environment and building future leaders., • Oversee restaurant operations including staffing, scheduling, onboarding, training, and ensuring teams follow company policies, food safety standards, and operational procedures., • Deliver an exceptional guest experience by modeling service standards, monitoring satisfaction metrics, and resolving guest concerns quickly and effectively., • Manage financial performance by controlling labor, inventory, cost of goods, and operating expenses while adjusting staffing and operations based on sales trends., • Drive restaurant success through strong team communication, community engagement, local marketing initiatives, and continuous improvement of operational performance. What It Takes • 1-2 years of Restaurant General Manager experience in restaurants, • Flexible to work nights, weekends, and holidays, • Follow Smashburger uniform standards, • Ability to follow all guidelines and procedures set forth by Smashburger, local, state, and federal employment regulations, • Must successfully complete Smashburger training program, • Possess strong communication skills, both written and verbal, to effectively communicate with restaurant management, front line employees and corporate support teams, • People management skills to effectively select, assess, coach/counsel, develop, motivate, and lead restaurant teams, • Excellent attention to detail, • Proven time management, consistency, and organizational skills Why You’ll Love It Here • High-Impact Role: Your leadership will shape the future of Smashburger and drive our success., • Culture of Growth: We believe in leveling up—for our guests, our team, and ourselves., • Work with Passionate People: Our team is all-in, committed to excellence, and ready to smash barriers together., • Competitive Compensation & Perks: Because we value top talent who bring their A-game every day., • Better Benefits: Build a better experience for you!, • Quarterly Bonus, • Get Paid $ to Refer your Friends*, • RGMs, RMs, & SLs are entitled to one (1) free meal each shift they work *, • Paid time off – vacation and sick*, • Medical, Dental and Vision Options*, • 401K match (21 and older), • Flexible schedules in a fun, family friendly, team environment, • Employee Assistance Program, • Fast track for career opportunities, • Free uniform *Eligibility based off of time in position and average hours worked *Referred employees must be manager level and in good standing & Referee must be employed with Smashburger at time of payout. Bonus is paid in two distributions https://smashburger.com/job-applicant-privacy-policy We use eVerify to confirm U.S. Employment eligibility.

Ainsley Search Group is hiring an experienced Executive Assistant to join a Global Manufacturing and Supply Chain company located in the Bronx County, this Executive Assistant reports to the COO and support the event planning, internal and external communication, business presentation, administrative support to multiple Executives. This is a full-time opportunity with lucrative base, bonus, and career advancement. Responsibilities: • Reports to the COO and support multiple executives regarding event planning, internal and external communications, business presentation, and administrative support., • Organizing and maintaining files and records for the Executive department, support expense, agenda, travel planning and management., • Ability to maintain confidentiality on sensitive subjects and documents., • Planning and scheduling meetings and appointments based on the Executives’ daily agenda., • Maintain relations with both external and internal stakeholders, follow up and follow through on various projects, events, and other related affairs for the executive teams., • Making travel and guest arrangements for the executives, • Provide effective customer service and communication to both internal and external customers., • Other duties as assigned. Qualifications: • Bachelor’s degree in communication, PR, business or equivalent work experience., • Recent years of tenure as an Executive Assistant, PR, Communications to C Suite Leaders, • Excellent communication skills in writing and speaking., • Excellent people skills and problem-solving skills., • Proficient in Microsoft Suit, excellent written and verbal communication., • Attention to detail, able to follow up and follow through and able to work under minimum supervision.

Job Description Chef Operator [Executive Chef/General Manager] COMPENSATION: Salary Range: $80,000-85,000/year with annual increase + quarterly bonus with high growth potential PERKS AND BENEFITS: • 16 weeks of Fully Paid Parental Leave (for primary and secondary caregivers), • Health Insurance (Medical, Dental, and Vision), • Paid Time Off, • 401K Program, • Phone Reimbursement, • Commuter Benefits, • Complimentary DIG Meals every day, • Short-Term Disability ABOUT THE ROLE: As a Chef Operator, you will build a team that is driven by culinary excellence, and lead them to new skills in our scratch-based kitchen. You are a dynamic leader who loves to train, mentor, and develop your teams into future leaders by teaching them new skills everyday and showing up as your best self. You're an achiever who has a strong sense for operations and is driven by results. In our operation centered around innovation, you are always looking at business from a strategic, and systematic lens to set you and your team up for success. Staying organized while managing logistics and thinking big picture in a fast paced environment is key to your role as Chef Operator. We are constantly evolving our menu and testing new initiatives to improve our business operations. You will effectively manage, delegate and multitask to ensure your team is well equipped to handle any new challenge. You will clearly communicate and uphold culinary standards, roll out new projects/initiatives, and keep up with all DOH guidelines, all while inspiring your team to work towards a better food future. You are responsible for managing the entire restaurant operation and maintaining oversight over all front-of-house and back-of-house ops. ABOUT THE TEAM: Our Restaurants run using a traditional brigade system. As the Chef Operator, you are the first in command and have a true sense of ownership over your restaurant. You partner directly with the Chef de Cuisine to drive success and report to the Field Leadership Team. You work collaboratively with the other restaurant leaders to ensure the restaurant team is well-trained and organized to provide guests with an experience that goes beyond a great meal. DIG is determined to help support the next generation of farmers, cooks and chefs! YOU WILL: • Be responsible for the entire restaurant operation, including PnL responsibilities such as food cost management, labor efficiency, guest experience and building top-line sales., • Collaborate with the CDC on QA processes and convert guest feedback into actionable insights for the team., • Manage new initiatives and scheduled launches within the restaurant while instilling an entrepreneurial spirit in your team to keep them excited and engaged., • Monitor the operational flow of the restaurant, ensuring culinary and DOH standards/protocols are being followed and executed., • Manage all problems with technology, systems and/or offsite ordering platforms. You are proactive in troubleshooting and can handle all the moving pieces with ease., • Be the face of hospitality by both interacting with guests and delivery drivers to provide exceptional service and training up concierge roles in the restaurant to do the same., • Ensure that all employee relations conversations are properly documented and communicated to HR, including performance and GROW model conversations., • Manage recruitment needs for your restaurant by proactively interviewing, hiring and onboarding new culinarians., • Review & collaborate on people development plans with the Field Leadership team to build thoughtful succession plans., • Communicate verbally and digitally on a daily basis across various systemic and conduct Pre-shifts & Chef's tables with your restaurant team to keep them informed on updates and new restaurant goals., • Strictly uphold Dig's anti-discrimination and anti-harassment policies. YOU HAVE: • 3 - 5 years minimum kitchen or operational restaurant management experience., • A passion for real, good food and the leadership skills to operate a scratched base, every changing kitchen., • The willingness to roll up your sleeves and pitch in whenever and wherever necessary., • The demonstrated skills to motivate and develop a high-performing team., • The discipline and desire to create systems and organization within fast changing environments., • Excellent communication skills and an eye for detail., • Strong computer skills. You can navigate multiple digital ordering systems with ease., • Ability to learn technological platforms and work systematically with them., • Familiarity with restaurant costing and inventory software., • The ability to perform physical requirements of the position (the ability to frequently lift up to 25 pounds and occasionally lift up to 50 pounds). These physical requirements may be accomplished with or without reasonable accommodations., • The desire for professional improvement and the process of learning., • The drive to network and build strong ties in your restaurant's community., • The ability to take many variables to find the best solution to a problem., • Your Department of Health and/or ServSafe certification. COMPENSATION: Salary Range: $80,000-85,000/year with annual increase + quarterly bonus with high growth potential Our salary ranges are rooted in the desire to pay competitively relative to our organization size and industry, reflecting just one part of the total compensation package; additional components include quarterly bonus potential, healthcare benefits, various work perks (commuter benefits, free lunch) as well as opportunities for continued growth at DIG. Individual compensation decisions are determined by factors that include skills-based qualifications, prior work experience, and balancing internal equity relative to other DIG employees. We expect the majority of candidates who are offered roles at DIG to fall healthily within the ranges based on these factors ABOUT US: To learn more about our mission and food please visit our website at: https://www.diginn.com/mission NOTE: DIG believes in the power of a shared table to bring people together as we are committed to building a culturally inclusive team. Female, LGBTQ+, BIPOC, and diverse candidates are encouraged to apply ADDITIONAL ROLE NOTES: The duties of this position may change from time to time. Dig reserves the right to add or delete duties and responsibilities at the discretion of Dig or its managers. This job description is intended to describe the general level of work being performed. It is not intended to be all-inclusive. Dig is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, age, ancestry, creed, color, religion, gender, sexual orientation, pregnancy, childbirth, breastfeeding or related condition, unemployment status, gender identity or expression, transgender status or gender dysphoria, marital status, domestic violence, sexual violence or stalking victim status, national origin, citizenship, disability, covered veteran and/or military status, genetic information or predisposing genetic characteristic, familial status as that term is described under the New York State Human Rights Law, caregiver or partnership status as those terms are defined under the New York City Human Rights Law (if you are employed in New York City) or other protected status or any other characteristic as protected under applicable federal, state and local law ("Protected Status")

Job Description Job Description for Executive Chef POSITION TITLE: Executive Chef (Senior Management Level) REPORTS TO: General Manager / Owner POSITION SUMMARY: Responsible for the consistent preparation of innovative and creative cuisine of the highest quality, presentation and flavor for the dining rooms, banquets and other food facilities, resulting in outstanding guest satisfaction. Additionally, responsible for the smooth running of the kitchen and manage areas of profit, stock, wastage control, hygiene practices and training within the kitchen. Executive Chef Duties and Responsibilities: • Trains, develops and motivates supervisors and culinary staff to meet and exceed established food preparation standards on a consistent basis., • Teaches preparation according to well defined recipes and follows up and discusses ways of constantly improving the cuisine at the property., • Display exceptional leadership by providing a positive work environment, counselling employees as appropriate and demonstrating a dedicated and professional approach to management., • Should be able to provide direction for all day-to-day operations in the kitchen., • Understand employee positions well enough to perform duties in employees' absence or determine appropriate replacement to fill gaps., • Provides guidance and direction to subordinates, including setting performance standards and monitoring performance., • Utilizes interpersonal and communication skills to lead, influence, and kitchen staff., • Provides and supports service behaviors that are above and beyond for customer satisfaction and retention., • Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed., • Delegates as appropriate to develop supervisors and subordinates to accept responsibility and meet clearly defined goals and objectives., • Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met., • Actively involves in menu development and maintaining updated and accurate costing of all dishes prepared and sold in the Food and Beverage operation., • Determines how food should be presented and create decorative food displays., • Recognizes superior quality products, presentations and flavor., • Ensures compliance with food handling and sanitation standards., • Follows proper handling and right temperature of all food products., • Ensures all equipment in the kitchen is properly maintained and in working order in accordance with local Health department and hotel standards., • Reviews GSTS and RSTS comment cards for guest satisfaction results and other data to identify areas of improvement., • Coordinates with the purchase department for acquisition of needed goods and services., • Ensure all products are prepared in a consistent manner and meet departmental appearance/quality standards., • Ensure proper grooming and hygiene standards for all kitchen staffs., • Ensures all kitchen employees maintain required food handling and sanitation certifications., • Ensure proper purchasing, receiving and food storage standards in the kitchen., • Interacts with guests to obtain feedback on food quality, presentation and service levels., • Maintain Quality levels of receiving, storage, production and presentation of food., • Ensure sufficient staffing levels are scheduled to accommodate business demands., • Follows and enforces all applicable safety procedures specified for kitchen and food servers., • Discuss daily food cost reports with key kitchen and F&B team members., • Review weekly and monthly schedules to meet forecast and budget., • Attend the daily morning meetings and other administrative sessions., • Identifies the developmental needs of kitchen staffs and provide coaching, mentoring and helping them to improve their knowledge or skills., • Trains kitchen associates on the fundamentals of good cooking and excellent plate presentations. Also interview and hire new applicants for kitchen., • Frequently review finished products for quality and presentation before the orders are send to guest., • Able to perform additional duties as requested by the hotel management as and when required., • Ensures disciplinary procedures and documentation are completed according to hotel operational Standard and Management Policy. PREREQUISITES: Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations. Having an eye for detail and creativity to look at things differently will be a key to developing the Food and Beverage Experience. EDUCATION: Able to demonstrate excellent written and verbal communication in English. Proficiency with computers and computer programs, including Microsoft Word, Excel and Outlook. 3 Year Hospitality Management or equivalent Culinary university degree. EXPERIENCE: With a minimum of two years experiences in a similar capacity/ function restaurant.

Job Description About Us: Dartcor Food Services is a regional luxury hospitality company renowned for delivering exceptional culinary experiences with an emphasis on fresh, local ingredients and innovative dining concepts. As part of our expansion, we are seeking a skilled and dedicated Chef Manager to lead our kitchen operations. If you’re passionate about culinary excellence and creating memorable dining experiences, this role is perfect for you! This Chef Manager role will cover cafe operations (including coffee bar) covering the following areas: Bergen County Northern NJ, and Connecticut. What We Need From You: • Culinary Leadership: Lead the kitchen team in preparing and serving high-quality dishes, ensuring consistency and creativity in every plate., • Menu Creation: Develop seasonal menus based on fresh, local ingredients, and cater to client dietary preferences and restrictions., • Team Development: Train, mentor, and supervise kitchen staff, ensuring adherence to food safety, quality standards, and operational excellence., • Inventory Management: Manage inventory, track supplies, and place orders as necessary to maintain smooth operations., • Guest Relations: Interact with guests, accommodating special requests and ensuring a superior dining experience., • Operational Excellence: Ensure all kitchen operations comply with safety, sanitation, and health regulations. Requirements Skills & Qualifications: • 3+ years of experience in NYC or fine-dining restaurants, boutique hotels, or upscale catering (with at least 2 years in a leadership role)., • Minimum 5 years catering experience, • Expertise in menu planning, cost control, and food production, • Strong leadership skills, with the ability to train and guide kitchen staff, • Knowledge of food safety standards and sanitation protocols, • Ability to work efficiently in a high-pressure environment, • Excellent communication and organizational skills, • Bi-lingual a plus! Benefits What You'll Get From Us? • Competitive salary, 401K and performance-based incentives, • Comprehensive benefits package, including health, dental, and vision insurance, • Paid time off and holiday pay, • Opportunity to work in a dynamic and luxurious hospitality environment, • Work-life balance with weekday hours If you’re a motivated culinary professional with leadership experience, we want to hear from you. Join our team as a Chef Manager and take the next step in your culinary career!

Job Description Overview Park your career here, with Propark Mobility! Account Manager - Parking Operations Salary Range: $67,000-$70,000 Commensurate with Experience, plus Incentive Bonus Potential up to 15% of salary Work Modality: On Location Schedule: Full-time Location: White Plains, NY Applications will be accepted until job is closed. Ideal Experience: • This position is responsible for all aspects of the operation, self-parking, and valet services, as well as overseeing your location team. The ideal candidate will have previous parking industry experience, with a hospitality focus also being a top asset., • Progressive management experience with front-line team oversight, • Established experience with scheduling and payroll is a plus, • Bachelor’s degree with a concentration in business is helpful but not required. Skills and Abilities we are searching for: • You are a motivated individual willing to take on new challenges, with management experience in the Parking, Customer Service, and/or Hospitality Industries., • You are a “roll-up-the-sleeves and get-stuff-done” type of person who is organized, honest and thoughtful., • Your friends describe you as trustworthy, loyal and dependable., • You are self-sufficient, resourceful and decisive., • You see a challenge as an opportunity and are looking for a position with a chance for growth., • You have a flexible schedule meaning that the position may require working weekends and holidays., • You have impeccable conversational and written communication skills., • You have an exceptional way with people and you achieve extraordinary results., • Excellent computer skills, including Microsoft Office Products including Word, Excel, Power Point, and Outlook, and ADP What We Offer: Compensation and Benefits: • Fantastic opportunities for career growth - we always look to promote from within first!, • Free Parking!!*, • Competitive salary that is commensurate with experience, plus incentive bonus potential., • Very generous time off allowances - holidays, vacation, wellness and an extra day off for your birthday!, • Priority driven culture that is supportive, engaging, empowering and celebratory., • A company that values diversity, inclusion, and belonging., • The ability to work in a fun and progressive environment in which everyone is provided with strong direction and then empowered to complete their objectives., • Learning opportunities through our internal training program - Propark Think, • Phenomenal Benefits Package, including medical, dental, vision, and 8 supplemental insurances, including pet insurance!, • Free and confidential employee assistance program (EAP) that provides support and resources to employees and their families 24/7 Who We Are: We make each day great - together. We create an exciting work atmosphere with a culture that is focused on supporting and celebrating each other. Our team members enjoy a positive work environment that is deeply committed to our simple driving goal: create the perfect parking moment for every guest. Propark Mobility is an industry leading company that began with one lone lot in Hartford, CT in 1984. Today we boast over 750+ locations throughout the U.S. and are on a 5-year plan to quadruple our size! Are you ready to park your career here? We have lots of opportunities ahead! As Account Manager, you will: • Develop and train supervisors and line-level employees., • Review and approve work schedules to ensure adequate coverage while minimizing expenses., • Develop and maintain strong client relations and attend client meetings., • Assist supervisors in handling customer complaints and day-to-day operational issues., • Manage and submit employee, operations, and payroll reports., • Oversee the customer service program to ensure customer satisfaction., • Develop budgets and monitor financials to meet business goals., • Review and evaluate audits to ensure integrity of revenue control., • Ensure compliance with company policies and procedures, as well as those of our client., • Respond to operational issues when needed (at times, after normal business hours)., • Maintain the highest professional and ethical standards for both our organization and our client., • A Comprehensive Understanding of Finance and Budgeting a plus Are you ready to park your career here? Apply today! We can't wait to meet you! * Free parking while working at your assigned Propark location(s). Propark is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, or veteran status. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request. Please go to the Propark corporate careers portal to view our CPRA Applicant Notice and Privacy Policy for the state of CA. This policy will also be emailed to you upon receipt of your application. Please go to the Propark corporate careers portal to view our Notice of E-Verify Participation - Propark Mobility participates in E-Verify. Following acceptance of your offer, we may verify your employment eligibility through the federal E-Verify program. Notice of E-Verify Participation

Job Description Director of Donor Development and Philanthropy - Hospital Job Type: Full-Time Schedule: Monday–Friday, 9:00 a.m. – 5:00 p.m. Shift: Day Salary Range: $125,000 – $160,000 Position Summary The Director of Development is responsible for identifying, cultivating, and soliciting individual donors with the capacity to contribute $10,000 or more in support of the organization’s strategic priorities. This individual will partner closely with physicians, senior leadership, and board members to drive major giving and grateful patient fundraising initiatives, ensuring long-term donor engagement and philanthropic growth. Essential Functions and Responsibilities • Manage a portfolio of 100–150 individual donors capable of giving $10,000+, with a focus on securing gifts of $100,000 and above., • Build and maintain strong donor relationships through consistent personal engagement, guiding prospects through the identification, cultivation, solicitation, and stewardship process., • Collaborate with senior leadership, development colleagues, physicians, and volunteers to identify new donor prospects., • Meet regularly with assigned physician partners to support grateful patient fundraising initiatives., • Cultivate both new and existing donor relationships through meetings, calls, written communications, and stewardship activities., • Solicit and secure major gifts from new prospects and existing donors., • Prepare persuasive funding proposals, reports, and donor communications that align with organizational priorities., • Partner with the Foundation Board and senior staff to strategically cultivate and solicit donors., • Assist with cultivation events, including planning guest lists, preparing event briefings, and supporting follow-up activities., • Maintain a comprehensive understanding of the organization’s mission, programs, and capital needs to effectively communicate funding opportunities., • Record all donor activity and interactions in the donor database (e.g., Raiser's Edge NXT or equivalent) in a timely and accurate manner., • Adhere to organizational policies, performance standards, and ethical fundraising practices., • Perform other related duties as assigned. Education & Experience Requirements • Bachelor’s degree required; Master’s degree preferred., • Minimum of 5–10 years of experience in development or related nonprofit fundraising, preferably in a healthcare or hospital setting., • Proven experience managing major donor portfolios and securing significant philanthropic gifts., • Exceptional writing, communication, and analytical skills. Core Competencies • Advanced knowledge of fundraising principles, donor relations, and major gift solicitation strategies., • Strong interpersonal communication and political acumen to build relationships across all organizational levels and with external stakeholders., • Demonstrated leadership and strategic planning skills, with the ability to design and execute successful fundraising initiatives., • Excellent analytical, critical thinking, and problem-solving abilities., • Experience managing or mentoring staff and fostering a culture of collaboration and accountability., • Familiarity with the philanthropic landscape of the region (e.g., Westchester County or similar markets) and an appreciation for the community impact of healthcare organizations.

Job Description AFP Mgmt. is a leading privately owned hospitality company dedicated to delivering exceptional guest experiences and fostering a culture of excellence. With a diverse portfolio of premium hotels, we are committed to innovation, integrity, and people-first leadership. We are looking for an Experienced Corporate Director of Human Resources that has experience with transforming the HR Policies and Procedures of a company to align all company locations in accordance to Federal, State and Local requirements. This position will be based at our Corporate Headquarters located in Great Neck, New York and will require travel to our hotels as needed. Annual Salary is based on experience with Salary Range of $130,000 to $140,000 per year. Position Overview: We are seeking a highly motivated, strategic, and forward-thinking leader to serve as the Head of Human Resources within our organization. As the Corporate Director of Human Resources, you will oversee all HR functions across our Hotels, ensuring alignment with the company’s mission, values, and business objectives. This executive-level role requires a seasoned and innovative HR leader with experience managing HR for large, multi-location organizations (1,000+ associates). The ideal candidate is tech-savvy, articulate, and forward-thinking, with a proven ability to develop and implement progressive HR strategies that drive business success. They will play a key role in enhancing organizational effectiveness, fostering a high-performance culture, and developing top-tier talent strategies. Success in this role requires strong leadership, adaptability, and a strategic mindset, as well as the ability to thrive in a fast-paced, evolving environment while leading transformational HR initiatives that support business growth and employee engagement. Key Responsibilities: • HR Leadership & Strategy: Develop and execute HR strategies that support company goals and drive operational excellence., • Employee Relations & Compliance: Oversee employee relations across all properties, ensuring fair treatment, adherence to policies, and compliance with federal, state, and local labor laws., • Compensation & Benefits Oversight: Manage salary structures, job classifications, and benefits programs to maintain competitive and equitable pay and benefits., • Performance Management: Lead performance review processes, goal-setting initiatives, and leadership development programs., • Training & Development: Implement and manage training programs to enhance employee skills, management effectiveness, and operational efficiency., • HR Operations & Policy Development: Ensure consistency in HR policies and procedures while identifying areas for process improvement and efficiency., • Workforce & Succession Planning: Partner with senior leaders to plan for future talent needs and develop strategies for employee retention and internal mobility., • Risk Management & Workplace Safety: Collaborate with operations teams to ensure workplace safety compliance and risk mitigation strategies., • HR Technology & Analytics: Optimize HR systems, reporting, and analytics to enhance decision-making and process efficiencies., • Team Leadership & Development: Lead and mentor a team of HR professionals, fostering collaboration and alignment across all properties., • Proper Affordable Care Act Compliance and a successful reporting per Affordable Care Act Guidelines/Requirements., • Nothing in this job description restricts management’s right to assign or reassign duties, work hours and/or responsibilities for this job at any time. Preferred Qualifications: • Bachelor’s degree in Human Resources, Business Administration, or a related field; Master’s degree preferred., • 7-10 years of progressive HR executive level leadership experience in the Hospitality Industry with Union Experience is required., • Prior experience as a Corporate Director of Human Resources or Vice President of Human Resources., • Experience overseeing HR functions for a large, multi-location organization (1,000+ associates)., • Union Experience with Local Six or Unite to include Bargaining, Contract Negotiations & Day to Day Operations. (Grievances and Labor Charges and ULP Process., • Strong understanding of employment laws, compliance, and HR best practices., • Proven Track Record of Leading a Companies Annual Benefits Enrollments, ACA Compliance and Implementing HR Systems including Digital ATS/On-Boarding Systems, Payroll Systems/Company-wide HR SOP/LSOP and all HR Related Systems/Documentations., • Strong Brand Compliance with all required Training., • Proven "Best in Class" Results for Annual Associate Engagement Annual Surveys., • Leading a "Best in Class" Culture to reduce company turnover., • Tech-savvy with experience leveraging HR technology and analytics for decision-making., • Excellent leadership, communication, and problem-solving skills., • Ability to develop and implement HR strategies that align with business goals., • SHRM-CP, SHRM-SCP, or SPHR certification preferred. Benefits: • Comprehensive medical, dental, and vision insurance., • Retirement savings plan with a 401K., • Employee, Friends & Family Hotel Discounts with AFP Hotels, Hilton, and Marriott brands., • Life insurance options., • Paid Time Off Program and Paid Holidays., • Career development opportunities to enhance skills and advance within the company., • Merit & Performance-Based Annual Raises Only applicants that meet the position requirements and have lead a Hospitality Corporate HR Team with a successful track record of implementing alignment within the Company HR Teams will be considered. Applicants must completed the Survey to be considered for the position and must have a Hotel related background in leading Human Resources. Position is based out of the Corporate Offices in Great Neck, NY. In accordance with New York State’s Pay Transparency Law (New York State Labor Law Section 194-b) which requires private employers with four (4) or more employees to include a range of pay for all advertised jobs, promotion, or transfer opportunities. This position pays between $130,000 and $140,000 dependent on experience. We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Guest Relations Representative.

Job Description I am a new owner of a restaurant and need some extra help. Very causal work environment. I personally have over 15yrs of hospitality experience but can always learn more from those around me. I am very hands on with the restaurant and taking care of my staff is a priority and I am looking for someone that can grow with me. Compensation: $75,000 – $80,000 per year Hours: 45-50 hours per week (5 shifts) Position Overview Toscana on Main is seeking a versatile Manager to split duties between the kitchen and the dining room. This role is designed for a hands-on leader capable of maintaining high culinary standards on the line while effectively managing front-of-house operations. Schedule Breakdown 3 Shifts (Kitchen): Full responsibility for the line & prep. You must be proficient on Grill and Sautee. 2 Shifts (FOH): Floor management, staff supervision, and guest relations. Requirements Technical Skills: Proven experience on Grill and Sautee stations. Industry Experience: Background in Italian cuisine is strongly preferred. Communication: Bilingual (English/Spanish) is a significant advantage. Leadership: Ability to transition seamlessly between back-of-house production and front-of-house service management. Availability: Must be able to commit to 40–45 hours per week across 5 shifts. Growth & Opportunity This is a key leadership position within Toscana on Main. We are looking for a candidate interested in long-term involvement; for the right individual, there are clear opportunities for professional and financial growth as the restaurant continues to evolve. Compensation Salary: $75,000 – $80,000 (DOE). Environment: Professional, fast-paced Italian dining. • Opportunity for a monthly bonus based on sales revenue, potentially increasing total annual income, • Eligibility for 2 weeks of paid vacation after 1 year of employment., • Potential for future participation in ownership. Note: This role is ideal for an individual with a solid foundation in kitchen operations looking to transition into a management position.

Job Description Position Summary: The Restaurant General Manager is responsible for the overall success and profitability of the restaurant. This includes, but is not limited to, managing all front-of-house (FOH) and back-of-house (BOH) operations, leading and developing staff, ensuring compliance with all health and safety regulations, maintaining high standards of food quality and service, and achieving financial targets. The General Manager acts as the primary liaison between the ownership/corporate team and the daily operations, embodying the restaurant's vision and values. Key Responsibilities: I. Operational Leadership & Excellence: • Oversee all daily restaurant operations, ensuring smooth and efficient service from opening to closing., • Coordinate seamlessly between FOH and BOH teams to optimize workflow and guest satisfaction., • Develop, implement, and enforce operational policies and procedures to maintain consistency and efficiency., • Ensure adherence to all food safety, sanitation, and health regulations (e.g., ServSafe) and maintain impeccable cleanliness standards throughout the restaurant., • Manage inventory, ordering, and receiving of food, beverages, and supplies, minimizing waste and optimizing costs., • Oversee equipment maintenance and ensure a safe and secure environment for both guests and employees. II. Team Leadership & Development: • Recruit, hire, onboard, and train a high-performing team of FOH and BOH staff., • Develop and implement effective training programs to enhance employee skills and knowledge., • Create and manage staff schedules to ensure adequate coverage and optimize labor costs., • Conduct performance reviews, provide constructive feedback, and address performance issues effectively., • Conduct weekly manager's meetings and monthly team meetings, • Foster a positive, collaborative, and motivating work environment that encourages teamwork and professional growth., • Handle employee relations, including conflict resolution and disciplinary actions, in a fair and consistent manner. III. Guest Experience & Relations: • Ensure exceptional guest service and a memorable dining experience for every customer., • Actively engage with guests, building rapport and addressing feedback promptly and professionally., • Effectively resolve guest complaints and escalate issues to ownership when necessary., • Maintain a welcoming and hospitable atmosphere that reflects the restaurant's brand. IV. Financial Management & Business Acumen: • Manage budgets, analyze P&L statements, and control costs (food, beverage, labor, and operating expenses) to achieve profitability targets., • Develop and implement strategies to increase sales, drive revenue, and enhance overall financial performance., • Monitor sales data, track key performance indicators (KPIs), and prepare accurate financial reports for ownership., • Identify opportunities for process improvements and cost-saving initiatives., • Collaborate with ownership on menu development, pricing strategies, and marketing initiatives., • Learn and use Restaurant365 to analyze and keep track of restaurant financials V. Marketing & Brand Management: • Assist in developing and executing local marketing and promotional strategies to attract new customers and retain existing ones., • Represent the restaurant positively in the community and online., • Monitor online reviews and social media feedback, responding appropriately. Qualifications: • Bachelor's degree in Hospitality Management, Business Administration, or a related field preferred. Relevant professional experience may be considered in lieu of a degree., • 5+ years of progressive management experience in a high-volume restaurant setting, with at least 3+ years in a General Manager role., • Proven expertise in FOH and BOH operations, including inventory control, financial management, and staff supervision., • Strong financial acumen, including experience with budgeting, P&L analysis, and cost control., • Exceptional leadership, communication, and interpersonal skills., • Demonstrated ability to inspire and motivate a team., • Proficiency with Point-of-Sale (POS) systems and other restaurant management software., • In-depth knowledge of food safety regulations and health codes (ServSafe certification preferred)., • Ability to work flexible hours, including evenings, weekends, and holidays., • Strong problem-solving skills and the ability to make sound decisions under pressure., • Highly organized with meticulous attention to detail. Physical Requirements: • Ability to stand and walk for extended periods., • Ability to lift and carry up to [e.g., 25-50] pounds., • Ability to work in a fast-paced, high-pressure environment.

Job DescriptionRestaurant Assistant General Manager – Yonkers, NY We are seeking an experienced and motivated Assistant General Manager to support daily operations at a busy fast-casual restaurant in Yonkers, NY. The ideal candidate will be a hands-on leader with strong operational skills, a passion for customer service, and the ability to assist in managing a high-performing team. Responsibilities: • Assist the General Manager in overseeing all aspects of restaurant operations, ensuring a consistent and excellent guest experience., • Supervise, train, and motivate staff to deliver top-quality service and maintain company standards., • Manage scheduling, labor costs, and staffing to optimize efficiency and productivity., • Monitor food quality, presentation, and consistency, ensuring adherence to recipes and standards., • Assist with inventory management, ordering, and vendor relations., • Maintain compliance with health, safety, and sanitation regulations., • Help track financial performance, including sales, costs, and profitability, and implement corrective actions as needed., • Address guest concerns promptly and professionally to ensure satisfaction and loyalty., • Support operational policies, procedures, and best practices across the restaurant.Qualifications:, • 2+ years of restaurant management experience in fast-casual or high-volume environments., • Strong leadership, communication, and interpersonal skills with the ability to motivate a team., • Hands-on management style with strong problem-solving abilities., • Knowledge of POS systems and restaurant operations software., • Flexible schedule, including availability for evenings, weekends, and holidays.What We Offer:, • Competitive salary with performance-based incentives, • Opportunities for career growth and professional development, • Supportive, team-oriented work environment

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Provide friendly and efficient customer service to all guests.

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Coordinates guestroom reservations.

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Receives, greets, and directs guests and customers, in person or via telephone.