Trabajos guest relations en Miami, FloridaCrear alertas

Job DescriptionBenefits: • Company parties, • Dental insurance, • Employee discounts, • Health insurance, • Opportunity for advancement, • Paid time off, • Training & development, • Tuition assistance JOB OVERVIEW: Plan, prep, set up, and provide quality service in restaurant food service for menu items and specials in accordance with standards and plating guide specifications. Direct, train, and monitor the performance of Sous Chefs, Supervisors, and Line Cooks. Maintain organization, cleanliness, and sanitation of work areas and equipment. Ensure all employees attend daily line-ups and always follow standards and procedures. KEY RELATIONSHIP: • Internal: Kitchen Staff, Stewarding Staff, F&B Staff, Purchasing Department, Storeroom, Engineering, Catering Staff, Conference Services Staff. Qualifications: Essential: • High school diploma or equivalent vocational training certificate, • Culinary College Degree, • Previous Management/Supervisory experience, • 2-3 years experience as a Sous Chef or Restaurant Chef at a 5-star restaurant, • Food handling certificate, • Ability to communicate in English with guests, co-workers, and management to their understanding, • Ability to compute basic mathematical calculations Essential: • Ability to perform job functions with attention to detail, speed, and accuracy., • Ability to prioritize, organize, and delegate work assignments., • Ability to be a clear thinker, analyze and resolve problems, exercising good judgment., • Ability to work well under pressure to meet production schedules and timelines for guests., • Ability to maintain good coordination., • Ability to transport cases of received goods to the workstations, pots, and food pans from storage/prep areas to the serving line., • Ability to work a 12-hour shift, 5 days per week, in hot, noisy, and sometimes close conditions., • Ability to work with all products and food ingredients involved., • Ability to use all senses to ensure quality standards are met., • Ability to differentiate dates, • Ability to operate, clean, and maintain all equipment required in job functions., • Ability to supervise, train, and direct employees; give corrections when needed., • Ability to plan and produce centerpiece displays and banquet trays and make buffets., • Ability to comprehend and follow recipes., • Ability to expand and condense recipes., • Ability to produce creative and artistic food work., • Ability to perform job functions with minimal supervision., • Ability to work cohesively with co-workers as part of a team., • Ability to motivate staff and maintain a cohesive team., • Ability to promote positive relations with all individuals., • Maintain and strictly abide by current sanitation/health regulations and restaurant requirements., • Maintain complete knowledge of and comply with all departmental/restaurant policies and procedures., • Maintain complete knowledge of correct equipment maintenance and use; use equipment and tools only as intended, properly, and safely., • Meet with the Executive Chef to review schedules, assignments, anticipated business levels, changes, and other information on job performance., • Ensure that staff reports as scheduled; document any late or absent employees., • Coordinate breaks for assigned staff., • Prepare and assign production and prep work for all staff to complete and review priorities., • Set up workstation with required mise en place, tools, equipment and supplies according to standards., • Inspect the cleanliness and working condition of all tools, equipment, and supplies and ensure they comply with standards., • Check production schedule and pars., • Establish priority items for the day., • Inform the Chef de Cuisine of any supplies that must be requisitioned for the days tasks., • Transport supplies from the storeroom and stock in designated areas., • Inspect the cleanliness and organization of the banquet kitchen and workstations; rectify any deficiencies., • Start prep work and production of items needed for the day., • Prepare all dishes following recipes and yield guides, according to department standards., • Inform the Executive Chef of any shortages before the item runs out., • Monitor staff performance and ensure all procedures are completed according to department standards; rectify deficiencies with respective personnel., • Assist staff wherever required to ensure optimum service to guests., • Ensure that restaurant Service Staff are informed of the menu items and the amount available for the meal period and functions., • Communicate any assistance needed during busy periods to the Executive Sous Chef to ensure optimum service to guests., • Inform the Executive Sous Chef of any excess items that can be used in daily specials or elsewhere., • Maintain production charts according to department standards., • Minimize waste and maintain controls to attain forecasted food costs., • Disinfect and sanitize cutting boards and worktables., • Transport empty, dirty pots and pans to the pot wash station., • Direct and assist stewards to make clean-up a more efficient process., • Breakdown workstation and complete closing duties according to department standards:, • Return all food items to the proper storage areas, • Rotate all returned product, • Wrap, cover, label, and date all items being put away, • Straighten up and organize all storage areas, • Clean up and wipe down food prep areas, reach-ins/walk-ins and shelves, • Return all unused and clean utensils/equipment to the specified locations, • Ice down hot items from the steam table so they cool quickly, • Turn off all equipment not needed for the next shift, • Restock items that were depleted during the shift, • Ensure all line cooks' assignments are completed before they sign out, • Review the status of work and follow-up actions required with the Executive Chef before leaving., • Document pertinent information in the logbook., • Successful completion of the training/certification process., • Write schedules according to the forecasted budget and have them approved by the Executive Chef., • Provide feedback to staff on their performance/ handle disciplinary problems, and counsel employees per standards., • Conduct scheduled performance appraisals., • Interview and hire new personnel according to the policies., • Interact with customers to personalize the menu for events. For future reference, keep menus in a file with details, recipes, etc., • Menu tasting for the restaurant., • Review Guest feedback periodically., • Ensure that defects are addressed and that quality improvement processes are in place to continuously improve our products and services., • Review financials periodically to ensure we meet or exceed all departmental revenue golds by maximizing all opportunities. KITCHEN FUNCTIONS: • Conduct a daily line-up; cover the fundamental and corporate commitment to excellence., • Ensure quality at all times., • Follow through with paperwork on time., • Attend Sous chef meetings, leaders meetings, etc., • Build a professional relationship with the restaurant and FOH managers, communicate daily, and follow through with any problems., • Schedule correctly and ensure there is no unapproved Overtime., • Ensure that plating and recipe guides are followed and that all food items are consistent., • Ensure the work area is kept clean and safe., • Ensure that all employees are allowed a 30-minute break., • List production and assign specific job tasks., • Ensure that all the departments under your responsibility work together and that there is no wasted time or re-work., • Adjust standard production quantities depending on the forecasted business., • Ensure all requisitions are closed out and signed by the Sous Chef., • Ensure a daily inventory of all meat, fish, produce, and freezer items is kept., • All perishable food items must be wrapped and dated., • Document all tardiness and absences on the day of the occurrence., • Review documentation with the respective employees promptly and follow progressive discipline procedures., • Check all line employees mise-en-place and verify that the line is ready for service., • Spot-check that menu items are being produced to standards., • Monitor all staff to ensure that they perform to their standards of service., • Follow all restaurant procedures and policies., • Give Positive feedback to staff to maintain performance and address behavior, not personality., • Follow the maintenance program and cleaning schedule, • Perform duties in other areas of the kitchen as assigned, • Attend gourmet shows, food and wine meetings, • Perform at special events and off-premise functions, • Research new products, menu items, and display presentations This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to perform any other job-related duties assigned by their supervisor. This document does not create an employment contract, implied or otherwise, other than an at will employment relationship. Grove Bay is an E-Verify and equal opportunity employer; you must show proof of eligibility to work in the U.S.

Job Description The Sous Chef at KYU plays a crucial role in supporting the Chef de Cuisine (CDC) and Executive Sous Chef (ESC) to ensure the smooth operation and high quality of the dining experience for our guests. This position requires excellent communication skills and a deep understanding of cooking methods, ingredients, equipment, and processes. The Sous Chef should be experienced in working in fine-dining, technically advanced kitchens and be capable of handling a high-volume setting with efficiency. KYU Expectation • Be an ambassador for KYU by meeting and exceeding KYU Core Objectives and Values., • Provide excellent, friendly, courteous, and professional service to all internal and external guests in every interaction., • Ensure KYU culture is reflected in all aspects of the business., • Lead by example by inspiring your team to achieve and exceed KYU targets, including guest relations, team member relations, cost efficiency, and sales., • Work with the ESC for timely maintenance and equipment repairs., • Ensure daily use of production charts, station mise charts, protein count sheets, and steward checklists., • Compose and pass on the End-of-Day (EOD) Report with information from each shift., • Maintain and update employee files with edit forms, availability, emergency contacts, write-ups, reviews, and other relevant documents., • Attend all required meetings, including FOH Preshift, BOH Manager Meetings, and In-House Manager Meetings., • Keep the BOH team informed about relevant KYU Global updates, building standards, and sanitation requirements., • Train new cooks on KYU Standard Operating Procedures (SOPs) and food specifications., • Assist the ESC with weekly inventory and input., • Manage scheduling for direct employees by 7 p.m. each Thursday for the following week and ensure efficient scheduling for hourly employees., • Review and approve timecards daily and manage breaks for subordinates., • Assist with events as needed and support the management of hourly employees as directed by the ESC and CDC., • Order supplies and food daily and adhere to sanitation and safety regulations., • Conduct pre-shift line checks to ensure product quality and quantity., • Conduct post-shift line checks to ensure the kitchen is properly broken down, containers are dated and consolidated, and the area is clean., • Ensure all direct employees adhere to the posted schedule and approve/disapprove request-offs for direct employees., • Ensure compliance with DOH and internal cleanliness policies., • Ensure staff meals are well-rounded and executed on time., • Conduct BOH pre-shift meetings to relay occupancy and expected cover count., • Ensure smooth service and adherence to internal quality and timeliness expectations., • Facilitate a smooth transition before, after, and between services., • Communicate production needs to the production team to ensure daily service success., • Minimum 2 years of experience in a Sous Chef, Junior Sous Chef, or Kitchen Management position., • Fine dining experience preferred., • Strong attention to detail and a motivated, self-directed work ethic., • Pride in service and a constant desire to grow within the craft., • Tactful and clear communication skills., • Excellent time management abilities and a proactive, positive attitude., • Team-oriented with outstanding leadership capabilities., • Strong knowledge of various cooking methods, kitchen equipment, and best practices., • Able to lift and carry up to 50 lbs., • Medical Insurance Coverage., • Dental and Vision Insurance Options., • 401(k)., • Paid time off.

Job Description Overview SP+, a Metropolis company, is an artificial intelligence company for the real world. We use computer vision to enable checkout-free parking experiences. So there’s no fumbling with tickets, machines, apps, or credit cards. You just “drive in and drive out.” We are the largest parking network in America, with over 23,000 employees powering mobility at over 4,000 locations across North America and Europe. Today, we are reinventing parking. Because it’s important, it's everywhere and impacts everyone. Tomorrow, we will power checkout-free experiences anywhere you go to make the everyday experiences of living, working, and playing remarkable - giving us back our most valuable asset, time. Responsibilities What will I do as an Assistant Valet Manager? As our newest team member, you will assist to oversee all aspects of valet parking operations and guest services. Some duties include: • Ensure all associates are greeting and assisting hotel guests and visitors in a professional and courteous manner., • Oversee parking services and rates., • Event planning as it relates to the Valet Parking Department., • Responsible for foreseeing the possible impact all events will have on property parking operation., • Ensure client satisfaction through relationship building and meeting client requests., • Assist Valet Parking Manager with account. Essential Duties and Responsibilities • Responsible for the proper functioning and operation of the valet parking facility and assist to make and carry out all policy decisions as approved by SP+ Hospitality., • Working knowledge of the Standard Operating Procedures of all levels of the entire parking operation., • Responsible for ensuring all Standard Operating Procedures are being carried out by all valet parking associates while under his/her management., • Ensure all high level final decisions regarding the associates, client, operations and guests are run through the Valet Parking Manager for approval first before taking action. (Varying levels of authority may be assigned.), • Possess and use aggressive hospitality skills in order to portray an image of professionalism that is guaranteed to ensure total guest and client satisfaction., • Closely monitor the status of the parking operation that will include, but not be limited to: associate related issues, operations related issues, guest related issues, loss prevention issues and corporate office requirements., • Assist the Valet Parking Manager maintain sufficient staffing and ensure proper training and coaching., • Maintain and exercise the culture and philosophy of SP+ Hospitality at all times. Notes: This job posting does not include the full range of functions/duties of the position. Associate will be required to perform any other job-related duties as assigned by their supervisor including the corporate office. This document does not create any employment contract, implied or otherwise, other than an “at will” employment relationship. A full job description is available upon request. Please note that the title for this position in our payroll system is Assistant Facility Manager. Qualifications Essential Qualification Requirements To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Availability to Work: Special shift requirements, if any, will vary depending on a location's hiring needs. Availability to work all shifts and/or week-ends required. Must be punctual when scheduled to work and have excellent attendance. Education/Experience Required: High School education or GED. Prior guest service and hotel experience preferred. Ability to do basic arithmetic with knowledge of practical bookkeeping and basic accounting functions. License Requirement: The employee will be required to have and maintain a valid state driver’s license with a current address and acceptable driving record. Ability to drive a vehicle with a manual transmission (stick shift) a plus. Appearance: Associates will be required to maintain a neat and clean appearance and be in complete uniform at all times. Associates are to follow all guidelines stated in the Associate Handbook concerning standards of appearance, hygiene, grooming and dress. Language skills: Must be able to read and write English exceptionally well. Ability to communicate effectively with clients, associates, passengers, drivers, and co-workers on all socio-economical levels. Ability to read and comprehend simple and complex instructions and correspondence. Be able to write correspondence. Reasoning Ability: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to make sound judgments. Ability to educate others about policy/procedures and enforce policy/procedures. Ability to apply patience when communicating with others in difficult situations. Other Skills and Abilities: Ability to carry out assigned tasks and duties completely and effectively. Ability to perform assigned duties with minimal supervision. Ability to demonstrate fair and impartial judgment. Desirable Qualifications: • Advanced Google or Microsoft software., • Valet Parking Software working experience., • Hotel management experience., • 4+ years’ service related management experience., • Proven ability to manage a team., • Ability to communicate in other languages, Spanish preferred., • Previous guest relations training., • Previous formal parking or hotel management training., • College degree in hotel, hospitality, restaurant or retail. Physical Demands and Work Environment: The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the associate is regularly required to stand; walk; use hands to finger, handle, or feel in order to handle cash and equipment; talk and listen. Associates are frequently required to reach and or sign (communicate) with hands and arms. The associate is occasionally required to sit and climb or balance. Associates work in and around potentially dangerous traffic situations, and associates are to be safety conscious at all times. Associates are regularly exposed to outside weather conditions including snow storms and extreme heat. Associates are regularly exposed to high levels of noise and/or fumes from vehicles. Associates on occasion must lift/move up to 75 lbs. SP+ Hospitality is an equal opportunity employer committed in policy and practice to recruit, hire, train, and promote, in all job classifications, without regard to race, color, religion, sex, age, national origin, citizenship status, marital status, sexual orientation, veteran status, disability or other classes protected by federal or state law. SP+ Hospitality does not tolerate harassment of or retaliation against any employee or applicant on the basis of these characteristics, or because the individual exercised his or her EEO rights. *USA Parking will provide reasonable accommodations during its interviews for individuals with disabilities, including providing a sign language interpreter, upon request. Please email your request for a reasonable accommodation to this email address: . Right to Work Poster SP+, a Metropolis Company, may utilize an automated employment decision tool (AEDT) to assess or evaluate your candidacy for employment or promotion. AEDTs are used to assist in assessing a candidate’s application relative to the required job qualifications and responsibilities listed in the job posting. As part of this process, SP+ retains data relevant to your candidacy, including personal information, for a period that is reasonably necessary for the use of the tool. If you are hired for the position, your data may become part of your employee records. If you are an applicant to a New York City job posting and wish to request an alternative selection process accommodation or have questions about our data retention policy, please contact . We are here to assist you.

Job DescriptionRestaurant Manager Founded by industry veterans James Julius (Annabel’s, Major Food Group) and Executive Chef Michele Esposito (Forte Dei Marmi, Casa Tua), Harbour Club Miami is set to become a premier destination for luxury dining and refined experiences. With three distinct outlets, our establishment offers unparalleled service and an elegant atmosphere. Harbour Club, a private Japanese restaurant, and the Palm Room, a speakeasy-style lounge, are exclusive to our esteemed members, while our upscale Mediterranean trattoria, A’riva, welcomes all guests to enjoy its exceptional offerings. We are seeking an experienced and dynamic Restaurant Manager to lead our front-of-house team and ensure an exceptional dining experience for our members and guests. If you are passionate about hospitality, have strong leadership skills, and thrive in a high-end, fast-paced environment, we invite you to apply for this exciting opportunity. Responsibilities: * Oversee daily restaurant operations, ensuring smooth and efficient service * Lead, mentor, and motivate front-of-house staff to deliver exceptional hospitality * Maintain high standards of service, presentation, and cleanliness throughout the restaurant * Manage reservations, guest relations, and handle customer feedback promptly and professionally * Collaborate closely with culinary and management teams to coordinate seamless service * Develop and implement strategies to maximize revenue, control costs, and enhance profitability * Ensure compliance with health, safety, and licensing regulations * Recruit, train, and evaluate team members to build a skilled and motivated workforce * Manage scheduling and labor costs while maintaining adequate staffing levels * Drive continuous improvement initiatives to elevate the guest experience and operational efficiency Qualifications: * Proven experience as a Restaurant Manager or in a similar leadership role within upscale or luxury dining environments * Exceptional leadership, communication, and interpersonal skills * Strong problem-solving abilities and capacity to work under pressure * Excellent organizational and multitasking skills * Knowledge of restaurant operations, financial management, and inventory control * Ability to inspire and lead a diverse team toward a common goal * Commitment to delivering outstanding guest experiences * Flexibility to work evenings, weekends, and holidays as needed Why Join Us: * Competitive salary and performance-based incentives * Opportunity to lead and grow within a prestigious and luxurious brand in Miami Beach’s vibrant culinary scene * Medical, vision & dental insurance for qualifying employees * Paid time off (PTO): vacation days, sick leave, and holidays * Career development and advancement opportunities * Comprehensive training and ongoing support from an experienced management team If you are excited to contribute your leadership skills and passion for hospitality to Harbour Club Miami, please submit your resume and a brief cover letter outlining your qualifications and interest in the position. Harbour Club is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Job DescriptionMr. C Coconut Grove is looking to hire an Assistant Front Office Manager to lead our team of agents and ensure we provide excellent customer service. This position has a competitive wage, depending on experience. All eligible full-time regular employees are also offered great benefits, including medical, dental, vision, a 401 (k) retirement savings plan, holiday pay, vacation time, paid time off (PTO), parking, and meals. If this sounds like the right opportunity for you to dive deeper into the hospitality industry, consider applying to join our exceptional team today! WHO WE ARE? From the fourth generation hospitality leaders, brothers Ignazio and Maggio Cipriani, comes Mr. C Miami Coconut Grove. An oasis within bustling South Florida surrounded by breathtaking views of Biscayne Bay and the Coconut Grove skyline. Designed by the world-renowned architecture firm Arquitectonica, the hotel’s interior features a nautical motif by Martin Brudnizki Design Studio. A total of 100 guestrooms and suites with private outdoor terraces, a new Italian dining concept with indoor and outdoor seating and its rooftop Bellini Restaurant and Bar provide guests with attentive European service, complimented by luxury accommodations and amenities. YOUR ROLE AS DIRECTOR OF FRONT OFFICE The Assistant Front Office Manager is an integral part of our continued success and will be responsible for managing the Front Office and related areas of operations of the hotel to achieve customer (guest employees, and owners) satisfaction and high standards while meeting and exceeding financial goals. You will be responsible for short and long-term planning and day-to-day operations of the Front Office and related areas. Manages expenses within approved budget constraints. The major areas of responsibility/management include the front office, guest services, reservations, lobby, and valet parking. ESSENTIAL FUNCTIONS AND BASIC DUTIES: • Supervise and manage all aspects of front office operations, including guest check-in/check-out, reservations, concierge services, and guest relations., • Provide leadership and support to front office team members, ensuring they deliver exceptional service and uphold brand standards., • Coordinate closely with other departments to optimize guest experiences and ensure efficient hotel operations., • Implement strategies to enhance guest satisfaction and address any issues or concerns promptly and professionally., • Oversee the implementation and maintenance of American Express Fine Hotels and Resorts and FORBES standards throughout the hotel., • Bachelor's degree in Hospitality Management or related field preferred., • Minimum of 2 years of progressive experience in hotel operations, with a strong focus on front office management., • Proven leadership abilities with a track record of managing and developing high-performing teams., • Excellent interpersonal, communication, and problem-solving skills., • Proficiency in property management systems and other relevant software such as Opera., • Commitment to maintaining the highest level of service and luxury standards., • Flexibility to work nights, weekends, and holidays as required by the demands of the position., • Must speak fluent English., • Other languages are a plus., • Frequently standing up behind the desk and front office areas, • Carrying or lifting items weighing up to 50 pounds, • Handling objects, products, and computer equipment INTENT AND FUNCTION OF JOB DESCRIPTIONS: All descriptions have been reviewed to ensure that only essential functions and basic duties have been included. Peripheral tasks, only incidentally related to each position, have been excluded. Requirements, skills, and abilities included have been determined to be the minimal standards required to perform the role successfully. In no instance, however, should the duties, responsibilities, and requirements delineated be interpreted as all-inclusive. Additional functions and requirements may be assigned by Supervisors as deemed appropriate. Job descriptions are not intended as and do not create employment contracts. The organization maintains its status as an “at-will” employer. READY TO JOIN OUR TEAM? We understand your time is valuable, and that is why we have a very quick and easy application process. If you feel that you would be suitable for this job, please fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you! Equal Employment Opportunity Powered by JazzHR VOkQJUPMH4

Job Description Position Purpose: Service of food and/or beverage to include the delivery and order-taking of any food and/or beverage items. This task is to be handled in a friendly, courteous, helpful, timely and professional manner resulting in a very high level of guest satisfaction. EXAMPLE OF DUTIES: ESSENTIAL FUNCTIONS • Retrieve check from order taker, set table and pick up order from the kitchen or bar. When picking up, be certain that order is complete, i.e., all food, beverages, alcoholic beverages, and all condiments., • Carry trays up to 30 lbs. or push wheeled carts to deliver room service orders to guests in a friendly and courteous manner to ensure guest satisfaction. After set up, present check and obtain payment. Delivers payment/signed check to order taker for closing., • Set up room service trays and tables in anticipation of incoming orders., • Monitor progress of quest dining experience and remove trays and tables from guest floors at appropriate time; return them to designated locations in a prompt and orderly fashion., • Assist with preparation of guest amenities and deliver to guest rooms; remove when appropriate. Other Due to the cyclical nature of the hospitality industry, associates may be required to work varying schedules to reflect the business needs of the resort. Regular attendance in conformance with the standards, which may be established by Trump National Doral-Miami from time to time, is essential to the successful performance of this position. Due to the industry that we are in a need will occur for each associate to provide “Lateral Service”. Our goal is to ensure that we are maximizing customer satisfaction and as a result there will be times when our associates in Operations will call upon us for support in order to ensure customer satisfaction occurs. When we are fortunate enough for this to occur, each associate will positively respond unless there is a chance that an opportunity resulting in dissatisfying a guest could occur. If this is the case the manager is to be notified and the level of support that is being requested will be obtained. SUPPORTIVE FUNCTIONS: In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company. • Attend mandatory meetings., • Perform all assigned side work such as replenishing condiments and restocking side stands., • Abide by all state, federal and corporate liquor regulations pertaining to serving alcoholic beverages., • Perform general cleaning tasks to adhere to health and safety standards., • Keep work area clean and organized., • Complete other duties as assigned by supervisor. PHYSICAL REQUIREMENTS: Frequency Key: Never – 0 hours; Rare – up to 1 hour; Occasional – 1-3 hours; Frequent – 3-6 Hours; Constant – 6-8 hours Physical Activity Frequency Sitting Occasional Walking Constant Climbing stairs Occasional Crouching/Bending/Stooping Frequent Reaching Constant Grasping Constant Pushing/Pulling Frequent Near Vision Constant Far Vision Constant Hearing Frequent Talking Frequent Smell Frequent Taste Occasional Lifting/Carrying (# lbs) – up to 50 lbs. Frequent Travel Never OTHER DUTIES: Assimilate into Trump National Doral-Miami Cultural Foundation through understanding, supporting and participating in all elements of CSCS. Demonstrate working knowledge of the service standards. SAFETY REQUIREMENTS: OSHA laws require the use of the following Personal Protective Equipment (PPE) when performing work duties that have the potential of risk to your health or safety: • Safety Shoes (slip resistant) preferred, • Use of gloves (latex, vinyl, plastic), • Apron Associates will be trained in the proper use and care of assigned PPE. The resort provides the required PPE. It is your responsibility to report defective, damaged or lost PPE, or equipment that does not fit properly, to your Manager. SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY: The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation. • Must have basic knowledge of food and beverage preparation, service standards, guest relations and etiquette., • Knowledge of the appropriate table settings, service ware and menu items., • Ability to communicate orally and verbally in English with associates and outside entities. Certain positions will require the ability to read and write in English as well., • Ability to remember, recite and promote the variety of menu items., • Ability to transport large trays weighing up to 40 lbs. through a crowded room on a continuous basis throughout shift., • Ability to operate beverage and basic kitchen equipment., • Ability to operate a keyboard and learn Point of Sale procedures to pre-check order and close out the check., • Willingness and ability to taste food items relevant to the menu. QUALIFICATION STANDARDS: EDUCATION High School graduate or equivalent preferred. EXPERIENCE Prefer six (6) months to one year previous serving experience. Prior hospitality experience preferred LICENSES OR CERTIFICATES Food Handler Certification; Responsible Vendors Training; CPR Training preferred GROOMING All associates must maintain a neat, clean and well-groomed appearance (specific standards available). OTHER Additional language ability is preferred, Spanish in particular. Trump National Doral Miami participates in the federal E-Verify program, an electronic system that verifies employment authorization in the United States by comparing information from an employee’s Form I-9, Employment Eligibility Verification, with government databases. The company uses E-Verify only after an employee has accepted a job offer and completed the Form I-9. The company does not use E-Verify to pre-screen job applicants or candidates who have not received a job offer from the company.

Job Description RDG introduces its first restaurant-concept brand, MILA, which offers guests a culinary journey through exquisite MediterrAsian cuisine, opened in January 2020 in Miami Beach. Combining genuine hospitality, fine dining, and a sophisticated nightlife atmosphere, MILA has quickly become a premier destination within Miami's upscale social scene. At RDG, we are a collective of individuals dedicated to excellence and the art of sensory engagement. We embrace the rhythms of life and are motivated by the thrill of adventure. Our core principles focus on providing customers with immersive experiences, organic design, and a refined culinary journey. DREAM IT MILA has exceeded expectations in its initial two years, achieving remarkable success despite pandemic-related challenges and securing the #5 spot in The Restaurant Business Top 100 ranking. Building on this success, RDG has expanded into new concepts, including AVA MediterrAegean in Winter Park, Florida, CASA NEOS on the Miami River, Claudie (opened Feb 2025), and MM, a Membership Community. Upcoming projects include AVA’s second location in Coconut Grove and Casa Neos Lounge (Fall 2025), Noora and HONŌ Japanese Steakhouse (Spring 2026). BUILD IT RDG's distinguished brand portfolio and exclusive membership program aim to create a network of venues and experiences that offer a unique lifestyle to guests and members in Florida. Our goal is to establish RDG as a leader in the luxury restaurant industry in the United States. GROW IT RDG has demonstrated rapid growth and is poised for significant economic expansion globally. We are actively exploring national markets such as New York City, Los Angeles, and Las Vegas, and international markets including Paris, London, Dubai, and Mexico City for potential expansion opportunities. Summary: As a Server at our upscale restaurant, you will play a pivotal role in delivering an exceptional dining experience. Your primary responsibilities include warmly greeting guests, expertly guiding them through the menu, accurately communicating orders to the kitchen and bar teams, and assisting with beverage service when needed. You will be expected to announce and describe food and beverages at the table with clarity and professionalism. Additionally, you will manage the preparation, presentation, and upkeep of tableside drink carts. This role requires clear and engaging guest interaction. Responsibilities may also include other duties as assigned to ensure a seamless and memorable dining experience for our guests. RESPONSIBILITIES: • Menu Mastery: Possess a comprehensive understanding of all menus, including menu structure, ingredients, origins, suppliers, seasonality, flavor profiles, allergy considerations, preparation methods, and presentation styles., • Beverage Expertise: Demonstrate in-depth knowledge of the cocktail program at both the Main Bar and V by MILA, including an understanding of available spirits, pricing, history, and flavor profiles., • Wine Knowledge: Have a thorough understanding of the wines-by-the-glass program, including appropriate pairings, and a working knowledge of the wine cellar, proper wine service techniques (e.g., decanting, glassware), as well as a strong grasp of the beer and non-alcoholic beverage offerings., • Policy Adherence: Maintain complete knowledge of and comply with all departmental policies, service procedures, and standards., • Preparation and Compliance: At the start of each shift, review the daily prep list to ensure all items are complete and sufficient product is available. Adhere to standard portion sizes, cooking methods, quality standards, and kitchen rules., • Equipment Proficiency: Ensure proper use and maintenance of equipment, using each item only as intended., • Guest Engagement: Anticipate guest needs, respond promptly, and provide exceptional service at all times, regardless of the time of day or how busy the restaurant is., • Team Collaboration: Attend employee meetings, contribute suggestions for improvement, and maintain positive relations with coworkers and guests., • Product Handling: Handle, store, and rotate all products correctly, ensuring adherence to company policies and procedures., • Sanitation Standards: Strictly abide by state sanitation and health regulations, as well as company standards, to maintain a safe and clean work environment., • Problem Reporting: Promptly report any equipment or food quality issues to the management team., • Experience: A minimum of 2-3 years in a high-volume, upscale dining environment., • Attention to Detail: Strong focus on precision and accuracy in all tasks., • Communication Skills: Effective verbal and written communication abilities are essential., • Certification: Valid state food handling certificate is required., • Multitasking: Ability to handle multiple tasks simultaneously in a fast-paced setting., • Teamwork: Must be a collaborative team player with a positive attitude., • Self-Motivation: Driven by performance with a proactive approach to tasks., • Professionalism: High standard of professionalism and courtesy in all interactions., • Physical Stamina: Capable of remaining in a stationary position for up to 8 hours during shifts., • Physical Ability: Must be able to reach, bend, stoop, and frequently lift up to 50 pounds., • Punctuality: Consistent, on-time attendance and reliable presence are mandatory., • Interpersonal Skills: Strong interpersonal skills to interact effectively with guests and team members., • Time Management: Efficient time management to handle workload and responsibilities., • Basic Math: Ability to perform basic arithmetic operations as needed., • Recipe Comprehension: Able to understand and follow recipes accurately., • Customer service. Physical Demands And Work Environment: • The role involves repetitive motions typical of restaurant work, such as carrying trays, serving dishes, and pouring beverages., • Prolonged standing is required throughout the shift, often for several hours at a time., • You may be required to lift and carry items up to [insert weight], such as trays of food, drink crates, or other restaurant supplies., • The work environment is fast-paced and can be physically demanding, especially during peak service hours., • You will need to navigate crowded spaces and tight corners, maintaining a high level of awareness and agility to ensure guest and team safety., • Exposure to varying temperatures, particularly in kitchen areas or outdoor service spaces, may be frequent., • The role requires the ability to maintain energy and focus during long shifts, which may include evenings, weekends, and holidays.

Job DescriptionPOSITION PURPOSE: Set up of Catering Events & Banquet rooms; serve food and beverages in a friendly, courteous and professional manner according to Trump National Doral - Miami ’s high standards of service. EXAMPLES OF DUTIES: • Lift, push and pull Banquet equipment to the assigned work area, • Polish and clean all necessary service items, • Greeting guests immediately in a sincerely warm, friendly manner, • Provide prompt, courteous and efficient food and beverage service, • Effectively handle guest concerns and advise the Captain/Banquet Manager of any deficiencies, • Perform all assigned side work tasks regularly to the satisfaction of the Captain ESSENTIAL FUNCTIONS: Set up banquet room as instructed by Banquet Leader to include linen, service-ware and glassware. • Attend roll call meetings before events to learn function particulars, including guest and resort expectations., • Greet guests and respond to requests in a friendly and courteous manner., • Serve food and beverages in the order and to the expectation of the Banquet Leader to ensure consistency throughout the banquet. Promptly bus dishes as guests complete each course and/or meal at the end of the meal and function., • Replenish beverages as necessary, and check with guests for overall satisfaction., • Once banquet is complete, reset banquet room according to Captain's specifications to ensure the readiness of the room for the following function. Other: Due to the cyclical nature of the hospitality industry, associates may be required to work varying schedules to reflect the business needs of the resort. Regular attendance in conformance with the standards, which may be established by Doral Golf Resort & Spa from time to time, is essential to the successful performance of this position. Associates with irregular attendance will be subject to disciplinary action, up to and including termination of employment. Due to the industry that we are in, a need will occur for each associate to provide “Lateral Service”. Our goal is to ensure that we are maximizing customer satisfaction and as result there will be times when our associates in Operations will call upon us for support in order to ensure customer satisfaction occurs. When we are fortunate enough for this to occur, each associate will positively respond unless there is a chance that an opportunity resulting in dissatisfying a guest could occur. If this is the case the leader is to be notified and the level of support that is being requested will be obtained. SUPPORTIVE FUNCTIONS: In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the resort. • Perform all assigned side work to include replenishing condiments and restocking banquet shelves with supplies., • Perform general cleaning tasks using standard resort cleaning products, as assigned to adhere to health standards., • Abide by all State, Federal and Corporate liquor regulations pertaining to serving alcoholic beverages to minors and intoxicated guests. SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY: The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities. • Must have basic knowledge of food and beverage preparations, service standards, guest relations and etiquette. • Knowledge of the appropriate table settings and service ware., • Ability to comprehend and apply written product labeling instructions to enable the safe application of products and processes within the resort., • Ability to remember, recite and promote the variety of menu items., • Ability to accurately describe all menu items, including ingredients on the BEO, • Ability to transport up to 50lbs. through a crowded room on a continuous basis throughout the shift., • Ability to operate beverage equipment, eg., coffee maker, iced tea machine, espresso machine. PHYSICAL REQUIREMENTS: Frequency Key: Never - 0 hours; Rare - up to 1 hour; Occasional - 1-3 hours; Frequent - 3-6 Hours; Constant - 6-8 hours Physical Activity Frequency Sitting Rare Walking Constant Climbing stairs Frequent Standing Constant Crouching/Bending/Stooping Constant Reaching Constant Grasping Constant Pushing/Pulling Frequent Near Vision Constant Far Vision Constant Hearing Constant Talking Constant Smell Occasional Taste Never Lifting/carrying (#50 lbs) Occasional Travel Never OTHER DUTIES: Assimilate into Trump National Doral - Miami Cultural Foundation through understanding, supporting and participating in all elements of the Trump Cornerstones. Demonstrate working knowledge of the service standards. SAFETY REQUIREMENTS: OSHA laws require the use of the following Personal Protective Equipment (PPE) when performing work duties that have the potential of risk to your health or safety: QUALIFICATION STANDARDS: Education: Any combination of education, training or experience that provides the required knowledge, skills and abilities. Grade school education preferred. Experience: No prior experience required. Prior hospitality experience preferred. Licenses or certificates: ServSafe Food Handlers Certification required. Alcohol Compliance Responsible Vendors Certificate required. CPR Certification and/or First Aid Training preferred. Grooming: All associates must maintain a neat, clean and well groomed appearance (specific standards available). Trump National Doral Miami participates in the federal E-Verify program, an electronic system that verifies employment authorization in the United States by comparing information from an employee’s Form I-9, Employment Eligibility Verification, with government databases. The company uses E-Verify only after an employee has accepted a job offer and completed the Form I-9. The company does not use E-Verify to pre-screen job applicants or candidates who have not received a job offer from the company.

Job DescriptionAre you a hospitality professional with experience in Food and Beverage and have a love for hospitality and genuinely exceeding expectations? Would you like to further your hospitality career in an upscale resort environment with breathtaking views? If so, please read on! Fisher Island Club is looking to hire a full-time Hostess. This position has a competitive wage, depending on experience. All eligible full-time regular employees are also offered great benefits, including medical, dental, vision, a 401 (k) retirement savings plan, holiday pay, vacation time, paid time off (PTO), short-term disability, life insurance, AD&D, free parking, and free meals. If this sounds like the right opportunity for you to dive deeper into the hospitality industry, consider applying to join our exceptional team today! ABOUT FISHER ISLAND CLUB HOTEL & RESORT Accessible only by ferryboat or private yacht, our boutique property is comprised of a collection of just 15 graciously appointed historic and reimagined cottages, villas, and guesthouse suites that surround the now-iconic limestone and marble Vanderbilt Mansion mere steps from the beach, pool, spa, restaurants, and marina. Our private membership-only club boasts a beach club with one of the country's only genuinely secluded beaches, a 15-room all-suite luxury hotel, an award-winning championship golf course, 17 tennis courts, 4 pickleball courts, two deep-water marinas, a variety of casual and formal dining venues, a spa, a salon, a fitness center, the Vanderbilt Theater, an aviary with over a dozen exotic birds, and an observatory for stargazing. No other Miami resort or hotel offers the type of world-class luxury and 5-star level of service that we do. It is the superior service and attention to detail that our staff provides to our residents, members, and hotel guests that distinguishes us from other private clubs. That's why we consider the health and well-being of our staff members to be one of our highest priorities. In addition to competitive wages, we are pleased to offer a variety of excellent benefits and career growth opportunities. A DAY IN THE LIFE OF A HOSTESS A Host/Hostess presents a positive first impression of the Club’s friendliness, excellent service and high standards. A Host/Hostess must be able to carry natural conversation with Guests without sounding scripted or intrusive. Ultimately, you will ensure our guests have a high-quality dining experience by serving their food in a timely and accurate manner. RESPONSIBILITIES • Greet incoming and departing Guests warmly with a genuine smile and eye contact; escort them to assigned dining area; present menus; announce waiter's name, • Use visual cues to seat Guests in either the bar or dining area depending on their preference, • Inform Guest of current promotion and who will be serving them to ensure a smooth handoff to the service staff, • Answer incoming calls to the restaurant and provide appropriate service, • Manage the flow of Guests into the Dining and Bar areas, provide accurate wait times to incoming Guests if appropriate, • Tend to special Guest needs and requests, • Observant to Guests' needs throughout dining experience to ensure they receive high quality service (i.e. notice a drink refill is needed while seating another Guest and ensuring the drink is refilled prior to getting back to the door)., • Protect the Club and patrons by adhering to sanitation, safety and alcohol control policies, • Help dining room staff by setting and clearing tables; replenishing water; serving beverages as needed, • Contribute to team effort by accomplishing related results as needed, • Schedule dining reservations and arrange parties or special services for diners, • Address/take action on complaints and or issues raised by patrons, • Assigns work tasks and coordinates activities of dining room personnel to ensure prompt and courteous service to patrons, • Inspects hostess stand and restaurant entrance to maintain/neatness and cleanliness, • Requisition menus and office supplies for wait staff., • Monitor music level and ensure all lights and fans are operating properly., • Ensure cleanliness of menus and all side-work is completed prior to opening, • Answer the phone within 3rd ring with a courteous/enthusiastic/efficient greeting according to Club standards, • Follow company Safety standards and follow safe working practices, • High school diploma or equivalent preferred, • 6 months experience in a full-service restaurant preferred, • Ability to provide exceptional customer service in a fast-paced environment., • Positive attitude and ability work well under pressure with all restaurant staff, • High-quality work while unsupervised, • Ability to follow instructions and ask questions for clarification if needed, • Must be able to read menus, • Must be able to articulate clear greetings and farewells to Guests, as well as being able to understand requests for assistance, • Must be able to clearly communicate Guests' needs to Servers, Bussers, Managers, etc., • Must be able to hear well in a loud environment in order to answer telephone and respond to Guest requests, • A desire to help where needed and work as part of a team, • Passion for providing extraordinary service, • Ability to thrive in a fast-paced environment, • Appetite for learning and career progression, • Flexibility to work a flexible shift including weekends/holidays, • Must be upbeat, outgoing and positive, • Must be able to assist Guests and possess great Guest relations skills, • Ability to work positively in a fast-paced environment, • Ability to stand/walk and stay focused and alert for extended periods of time, • Ability to work effectively within a team, • Ability to effectively communicate on the telephone in a warm/enthusiastic/efficient manner Working Conditions Associated with this Position: • Must be able to walk and stand during entire shift, • Must be able to reach, bend, stoop and wipe, • Must be able to articulate clear greetings and farewells to Guests, • Must be able to understand requests for assistance, • Must be able to carry trays or supplies (10-30 lbs.), • Ability to work a flexible schedule including weekends and holidays We understand your time is valuable, and that is why we have a very quick and easy application process. If you feel that you would be right for this job, please fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you! Equal Employment Opportunity - Drug-Free Workplace This description is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts, or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or require that other or different tasks be performed under the circumstances (changes in personnel, workload, rush jobs, emergencies, or technological developments) change.

Job Description JOB SUMMARY Prompt and courteous delivery of all Room Service orders, maintain positive Room Service image through all areas of guest contact and through cleanliness of guest areas.. Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen. Record transaction in MICROS system at time of order. Maintain cleanliness of work areas, china, glass, etc., throughout the day. Complete closing duties, including restocking items, turning off lights, etc. Present physical and accurate check to guest and process payment. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. JOB SPECIFIC TASKS Safety and Security • Report work related accidents, or other injuries immediately upon occurrence to manager/supervisor., • Follow company and department safety and security policies and procedures to ensure a clean, safe, and secure environment., • Identify and correct unsafe work procedures or conditions and/or report them to management and security/safety personnel., • Use proper equipment, wear appropriate personal protective clothing (PPE), and employ correct lifting procedures, as necessary, to avoid injury., • Follow property specific procedures for handling emergency situations (e.g., evacuations, medical emergencies, natural disasters)., • Follow policies and procedures for the safe operation and storage of tools, equipment, and machines., • Protect the privacy and security of guests and coworkers., • Follow company and department policies and procedures., • Ensure uniform, nametags, and personal appearance are clean, hygienic, professional and in compliance with company policies and procedures., • Maintain confidentiality of proprietary materials and information., • Protect company tools, equipment, machines, or other assets in accordance with company policies and procedures., • Address guests' service needs in a professional, positive, and timely manner., • Welcome and acknowledge each and every guest with a smile, eye contact, and a friendly verbal greeting, using the guest's name when possible., • Anticipate guests' service needs, including asking questions of guests to better understand their needs and watching/listening to guest preferences and acting on them whenever possible., • Thank guests with genuine appreciation and provide a fond farewell., • Actively listen and respond positively to guest questions, concerns, and requests using brand or property specific process (e.g., LEARN, PLEASED, Guest Response, LEAP) to resolve issues, delight, and build trust., • Engage guests in conversation regarding their stay, property services, and area attractions/offerings., • Provide assistance to individuals with disabilities, including assisting visually, hearing, or physically-impaired individuals within guidelines (e.g., escorting them when requested, using words to explain actions, writing directions on paper, moving objects out of the way, or offering access to Braille or TDD phones)., • Speak to guests and co-workers using clear, appropriate and professional language., • Support all co-workers and treat them with dignity and respect., • Develop and maintain positive and productive working relationships with other employees and departments., • Stand, sit, or walk for an extended period of time or for an entire work shift., • Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures., • Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen., • Set tables according to type of event and service standards, including types of linens, glassware, plate/chinaware, and silver/flatware, ensuring all supplies meet quality standards., • Present physical and accurate check and process payment, adhering to all cash handling and credit policies/procedures including added and received gratuity., • Check in with guests to ensure satisfaction with each food course and/or beverages., • Answer questions on menu selections, and check with kitchen staff whenever additional clarification is necessary., • Communicate with the kitchen regarding the length of wait for food items, recook orders, and product availability. CRITICAL COMPETENCIES Interpersonal Skills Customer Service Orientation Team Work Communications Communication Listening Personal Attributes Dependability Presentation CANDIDATE PROFILE Education High school diploma/G.E.D. equivalent Related Work Experience At least 1 year of work experience. Supervisory Experience No supervisory experience is required Receipt of the job description does not imply nor create a promise of employment, nor an employment contract of any kind, and that my employment is at-will. This job description provides a general summary of the position from time to time the duties and responsibilities of this position may be amended, corrected or added to at the discretion of the Administration /Management. The hotel business functions seven days a week, 24 hours a day, all associates must realize this fact and be aware that at times it may be necessary to move associates from their accustomed shifts according to business demands. In addition, it is understood that the levels of business determine the amount of hours that are scheduled. I have read and agreed to the terms specified in this job description for the position I presently hold. A signed copy of this description will be kept in my personal record. I further understand that this job description may be revised at any time and that I will be provided with a revised copy.

Job Description The Pizza Bar on Collins Ave is looking for a dynamic and responsible cashier to join our team! As a cashier you will courteously handle all cash and credit card transactions, take phone orders and in person orders while providing customers with a memorable experience and the highest level of service. ESSENTIAL FUNCTIONS: * Ring up, process, and takes orders on the phone and in person while using the guest's name (if provided) at all times. * Uses suggestive selling techniques to increase check average when applicable. * Refers all unusual requests to supervisor for proper handling. No reasonable customer/guest request is to be denied. * Processes all payments such as, cash, credit card etc. Other: Regular attendance in conformance with the standards, which may be established from time to time, is essential to the successful performance of this position. Employees with irregular attendance will be subject to disciplinary action, up to and including termination of employment. Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the restaurant. In addition, attendance at all scheduled training sessions and meetings is required. Upon employment, all employees are required to fully comply with rules and regulations for the safe and effective operation of the restaurant’s facilities. Employees who violate restaurant rules and regulations will be subject to disciplinary action, up to and including termination of employment. SUPPORTIVE FUNCTIONS In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the manager based upon the particular requirements of the restaurant: * Perform other duties and handle projects as assigned by Manager. * Obtains and replaces issued bank each day; counts the bank and ensures it balances. * Prepares the proper reporting forms for the day with name, date and shift. * Stocks cashier station with proper supplies. * Ensures entire area is neat, clean, and in good order. * Is thoroughly familiar with all menus and beverages. SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES * Must be able to speak, read, write and understand the primary language(s) used in the workplace. * Must be able to read and write to facilitate the communication process. * Requires good communication skills, both verbal and written. * Must possess basic computational ability. * Must possess basic computer skills. * Working knowledge of federal, state and local laws governing equal employment opportunity and civil rights, occupational safety and health, wage and hour issues, and labor relations, including, but not limited to the following statutes and their comparable state and local laws (where applicable): Title VII, ADEA, Equal Pay Act, Pregnancy Discrimination Act, FLSA, ADA, OSHA, FMLA, and NLRA. QUALIFICATION STANDARDS: Education High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience. Experience 1-2 year cashier experience is a restaurant or equivalent fast paced environment required.

Job Description Offering traditional Mexican favorites as well as unconventional and innovative interpretations, Bodega specializes in tacos and tortas, homemade sodas and authentic beverages in a dynamic, eclectic “puebla” inspired setting. Disguised behind a meat locker door, the no-name speakeasy behind Bodega comes alive at night, serving up Miami’s best tequila and cocktails in an environment that brings the fabric of the community together – artists and musicians, locals and travelers alike – for late night conversation, performances and fun. Benefits: Health Insurance Employee Discount $500.00 Employee referral As a cashier you will courteously handle all cash and credit card transactions, take phone orders and in person orders while providing customers with a memorable experience and the highest level of service. ESSENTIAL FUNCTIONS: * Ring up, process, and takes orders on the phone and in person while using the guest's name (if provided) at all times. * Uses suggestive selling techniques to increase check average when applicable. * Refers all unusual requests to supervisor for proper handling. No reasonable customer/guest request is to be denied. * Processes all payments such as, cash, credit card etc. Other: Regular attendance in conformance with the standards, which may be established from time to time, is essential to the successful performance of this position. Employees with irregular attendance will be subject to disciplinary action, up to and including termination of employment. Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the restaurant. In addition, attendance at all scheduled training sessions and meetings is required. Upon employment, all employees are required to fully comply with rules and regulations for the safe and effective operation of the restaurant’s facilities. Employees who violate restaurant rules and regulations will be subject to disciplinary action, up to and including termination of employment. SUPPORTIVE FUNCTIONS In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the manager based upon the particular requirements of the restaurant: * Perform other duties and handle projects as assigned by Manager. * Obtains and replaces issued bank each day; counts the bank and ensures it balances. * Prepares the proper reporting forms for the day with name, date and shift. * Stocks cashier station with proper supplies. * Ensures entire area is neat, clean, and in good order. * Is thoroughly familiar with all menus and beverages. SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES * Must be able to speak, read, write and understand the primary language(s) used in the workplace. * Must be able to read and write to facilitate the communication process. * Requires good communication skills, both verbal and written. * Must possess basic computational ability. * Must possess basic computer skills. * Working knowledge of federal, state and local laws governing equal employment opportunity and civil rights, occupational safety and health, wage and hour issues, and labor relations, including, but not limited to the following statutes and their comparable state and local laws (where applicable): Title VII, ADEA, Equal Pay Act, Pregnancy Discrimination Act, FLSA, ADA, OSHA, FMLA, and NLRA. QUALIFICATION STANDARDS: Education High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience. Experience 1-2 year cashier experience is a restaurant or equivalent fast paced environment required.

The opportunity Delaware North Sportservice is searching for a Manager to join our Mezzanine Club and Catering team at Miami Freedom Park in Miami, Florida. As a Mezzanine Club and Catering Manager, you will oversee the operations of the club department at Miami Freedom Park on event days, providing a memorable experience for our guests. Pay Minimum – Anticipated Maximum Base Salary: $55,300 - $74,600 / year In addition to base salary, we offer an annual bonus plan based on company and individual performance, or a role-based, uncapped sales incentive plan. The advertised pay range represents what we believe at the time of this job posting, that we would be willing to pay for this position. Only in special circumstances, where a candidate has education, training, or experience that far exceeds the requirements for the position, would we consider paying higher than the stated range. Information on our comprehensive benefits package can be found at . What we offer At Delaware North, we care about our team members' personal and professional journeys. These are just some of the benefits we offer: • Medical, dental, and vision insurance, • 401(k) with up to 4% company match, • Annual performance bonus based on level, as well as individual, company, and location performance, • Paid vacation days and holidays, • Paid parental bonding leave, • Tuition and/or professional certification reimbursement, • Generous friends-and-family discounts at many of our hotels and resorts What will you do? • Hire and train food and beverage team members in the club department, • Develop team members and provide ongoing job performance feedback, • Schedule, coordinate, and supervise the club's food and beverage team members and operations on event days, • Partner with front and back of house management to ensure event day operations are effective and a success for guests and team members, • Handle guest relations and monitor adherence to quality assurance standards, • Ensure compliance with federal, state, local, and company regulations regarding the sale of alcohol, OSHA, payroll, and employment guidelines, • Prepare monthly projection reports; ensure effective systems for cash, inventory, and payroll are in place More about you • Minimum of three years' hospitality management experience required, preferably in a high-volume setting, • Strong managerial and leadership ability, • Experience with inventory, cost control, and purchasing required, • Financial management, accountability, and budgeting experience required, • Ability to analyze data and make decisions independently, • Ability to work evenings, weekends, and holidays Our business is all about people, and that includes you. At Delaware North, you’re not just part of a team — you’re part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success. Who says you can’t love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you’re interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we’re invested in helping you achieve your career goals. Together, we’re shaping the future of hospitality — come grow with us! Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status. $55,300 - $74,600 / year

Job DescriptionPOSITION PURPOSE: Shuttle driver transports our guests, members, and visitors inside the resort. They perform it with the highest level of service to ensure guest satisfaction. EXAMPLES OF DUTIES: ESSENTIAL FUNCTIONS: • Maintain complete knowledge of and comply with all departmental policies/service procedures/standards., • Maintain complete knowledge of the hotel. Be familiar with all hotel services/features and local attractions/activities to respond to guest inquiries accurately., • Follows all of Trump Hotel Collection Service basics., • Must be able to sit down for the entire shift., • Must be able to lift up to 40 lbs., • Anticipate guests’ needs, respond promptly and acknowledge all guests, • Maintain positive guest relations at all times., • Resolve guest complaints, ensuring guest satisfaction., • Monitor and maintain cleanliness, sanitation and organization of assigned work areas and vehicles., • Attend Shift Lines ups., • Inspect vehicle for damage; document required repairs., • Inspect vehicle for operating condition and rectify any deficiencies (i.e., tire pressure, oil/fuel/water levels)., • Inspect vehicle for cleanliness, inside and out; rectify any deficiencies., • Communicate vehicle maintenance needs to Manager on Duty., • Obey all traffic and driving regulations., • Remain on scheduled route at all times. GPS system must be on the entire time., • Ensure the safety of all passengers and their belongings., • Drive the vehicle to transport guests/members to and from designated destinations., • Meet and greet designated passengers for pick up areas., • Communicate any delays, problems and passenger needs with the hotel by radio, using proper codes., • Load/unload passengers' luggage into/out of the vehicle, if necessary., • Maintain conversation with passengers according to their needs., • Follow designated procedures for vehicle breakdowns and accidents., • Ensure security of vehicle keys., • Park vehicle in designated location when not in use., • Charge the Golf Carts properly and ensure that the shuttle bus has gas the entire time., • Immediately report to Loss Prevention and Manager on Duty for any accidents. OTHER: Due to the nature of the hospitality industry, associates may be required to work varying schedules to reflect the business needs of the resort. Regular attendance in conformance with the standards, which may be established by Trump National Doral is essential to the successful performance of this position. Associates with irregular attendance will be subject to disciplinary action, up to and including termination of employment. Due to the industry that we are in, a need will occur for each associate to provide “Lateral Service”. Our goal is to ensure that we are maximizing customer satisfaction and as a result there will be times when our associates in the Operation will call upon us for support in order to ensure customer satisfaction occurs. When we are fortunate enough for this to occur, each associate will positively respond unless there is a chance that an opportunity resulting in dissatisfying a guest could occur. If this is the case the leader is to be notified and the level of support that is being requested will be obtained. SAFETY REQUIREMENTS: Personal Protective Equipment (PPE) may be required when performing work duties that may have the potential of risk to your health or safety. The resort will provide the required PPE. Associates will be trained in the proper use and care of any assigned PPE. It is your responsibility to report defective, damaged or lost PPE, or equipment that does not fit properly, to your leader. PHYSICAL REQUIREMENTS: Frequency Key: Never – 0 hours; Rare – up to 1 hour; Occasional – 1-3 hours; Frequent – 3-6 Hours; Constant – 6-8 hours Physical Activity Frequency Sitting Constant Walking Occasional Climbing stairs Occasional Crouching/Bending/Stooping Occasional Pushing/Pulling Occasional Reaching Occasional Grasping Occasional Talking Constant Hearing Constant Lifting/Carrying Occasionally up to 50 lbs. Near Vision Constant Far Vision Constant Smell Frequent OTHER DUTIES: Assimilate into Trump National Doral Miami Cultural Foundation through understanding, supporting and participating in all elements of the Trump Cornerstones. Demonstrate working knowledge of the service standards. QUALIFICATION STANDARDS: EDUCATION High School graduate or equivalent required. EXPERIENCE Must have experience in luxury customer service. GROOMING/UNIFORMS All employees must maintain a neat, clean and well-groomed appearance. Specific uniform guidelines and/or required articles of clothing will be explained to you as a part of the orientation process. Trump National Doral Miami participates in the federal E-Verify program, an electronic system that verifies employment authorization in the United States by comparing information from an employee’s Form I-9, Employment Eligibility Verification, with government databases. The company uses E-Verify only after an employee has accepted a job offer and completed the Form I-9. The company does not use E-Verify to pre-screen job applicants or candidates who have not received a job offer from the company. Full Time - AM & PM Shift

Job DescriptionPOSITION PURPOSE: Greets and takes guests orders for beverages and/or food in a friendly, courteous, professional and timely manner to ensure total guest satisfaction. Upsells additional items to enhance profitability. Enters orders into a computerized system and settles check(s) upon completion of order. EXAMPLES OF DUTIES: ESSENTIAL FUNCTIONS: Greets guests in a courteous and friendly manner, promotes and documents orders. Makes and/or presents drinks using standard ingredient(s)/recipes and practicing prudent portion control. • Inputs orders into a register at the point of sale and creates a check for each guest, maintaining accountability for all beverages served., • Maintains proper and adequate set-up of the coffee bar on a daily basis. This includes requisitioning, stocking and rotating all products needed., • Respond to guest complains in a positive and tactful manner, negotiate a compromise and implement solution., • Locks up and stores all beverages, food and other equipment items, deposits cash drops, secures and balance bank and sign out/in keys. OTHER: Due to the cyclical nature of the hospitality industry, associates may be required to work varying schedules to reflect the business needs of the hotel. Regular attendance in conformance with the standards, which may be established by Doral Golf Resort & Spa from time to time, is essential to the successful performance of this position. Associates with irregular attendance will be subject to disciplinary action, up to and including termination of Employment. Due to the industry that we are in, a need will occur for each associate to provide “Lateral Service”. Our goal is to ensure that we are maximizing customer satisfaction and as a result there will be times when our associates in the Operation will call upon us for support in order to ensure customer satisfaction occurs. When we are fortunate enough for this to occur, each associate will positively respond unless there is a chance that an opportunity resulting in dissatisfying a guest could occur. If this is the case the manager is to be notified and the level of support that is being requested will be obtained. SUPPORTIVE FUNCTIONS: In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company. • Attend mandatory meetings., • Perform general cleaning tasks to adhere to health and safety standards., • Keep work area clean and organized., • Complete other duties as assigned by supervisor/manager. SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY: The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation. -Must have basic knowledge of food and beverage preparation and service. -Basic mathematical skills necessary to operate a cash register make change, total guest checks, count total bank, prepare cash drops, total all other charges, and understand portion sizes. -Basic English language writing skills necessary for completion of requisitions, balance sheets and vouchers. -Sufficient manual dexterity in hands in order to use a knife, pick up glassware and bottles, scoop ice, mix drinks, and reaches overhead to retrieve stock. -Ability to read, speak and understand the English language in order to communicate with guests and take orders. -Ability to remember, recite and promote the variety of menu items. -Ability to operate a keyboard and point of sale procedures to pre-check an order and close out a check. -Ability to work and stand in a confined space for long periods of time. PHYSICAL REQUIREMENTS: Frequency Key: Rare, Occasional, Frequent, Constant for lifting enter estimated lbs. at 10, 25, 50, and 50+. Physical Activity Frequency Sitting Rare Walking Constant Standing Constant Climbing stairs Occasional Crouching/Bending/Stooping Occasional Reaching Occasional Grasping Constant Pushing/Pulling Occasional Near Vision Constant Far Vision Constant Hearing Constant Talking Constant Smell Constant Taste Rare Lifting/Carrying (# lbs.) Frequent – up to 50 lbs. Travel Never OTHER DUTIES: Assimilate into Trump National Doral-Miami Cultural Foundation through understanding, supporting and participating in all elements of the Trump Cornerstones. Demonstrate working knowledge of the service standards. SAFETY REQUIREMENTS Personal Protective Equipment (PPE) may be required when performing work duties that may have the potential of risk to your health or safety. The hotel will provide the required PPE. Associates will be trained in the proper use and care of any assigned PPE. It is your responsibility to report defective, damaged or lost PPE, or equipment that does not fit properly, to your Manager. QUALIFICATION STANDARDS: EDUCATION High school graduate or equivalent preferred. EXPERIENCE Guest relations/service experience preferred LICENSES OR CERTIFICATES Food Service Sanitation certification. CPR/1st Aid certification preferred. GROOMING/UNIFORMS All employees must maintain a neat, clean and well-groomed appearance. Specific uniform guidelines and/or required articles of clothing will be explained to you as a part of the orientation process. Trump National Doral Miami participates in the federal E-Verify program, an electronic system that verifies employment authorization in the United States by comparing information from an employee’s Form I-9, Employment Eligibility Verification, with government databases. The company uses E-Verify only after an employee has accepted a job offer and completed the Form I-9. The company does not use E-Verify to pre-screen job applicants or candidates who have not received a job offer from the company.

The opportunity Delaware North Sportservice is searching for a Director of Hospitality to join our team at Miami Freedom Park in Miami, Florida. As a Director of Hospitality, you will be a food and beverage operations leader responsible for training and developing your team, managing people, processes, budgets, and expenses effectively, and delivering quality service to guests. Pay Minimum – Anticipated Maximum Base Salary: $81,900 - $110,600 / year In addition to base salary, we offer an annual bonus plan based on company and individual performance, or a role-based, uncapped sales incentive plan. The advertised pay range represents what we believe at the time of this job posting, that we would be willing to pay for this position. Only in special circumstances, where a candidate has education, training, or experience that far exceeds the requirements for the position, would we consider paying higher than the stated range. Information on our comprehensive benefits package can be found at . What we offer At Delaware North, we care about our team members' personal and professional journeys. These are just some of the benefits we offer: • Medical, dental, and vision insurance, • 401(k) with up to 4% company match, • Annual performance bonus based on level, as well as individual, company, and location performance, • Paid vacation days and holidays, • Paid parental bonding leave, • Tuition and/or professional certification reimbursement, • Generous friends-and-family discounts at many of our hotels and resorts What will you do? • Assist in establishing and implementing current and long-term objectives, plans and policies, and budget, • Build and maintain healthy relationships with license partners and maintain positive guest relations, ensuring enjoyable and memorable experiences, • Supervise and coordinate the activities of unit management and oversee the supervision of team members, and ensure company policy and procedures are followed, • Oversee the recommendation and creation of prices and portions for products and services within the approved profit plan, • Ensure compliance with federal, state, and local regulations regarding liquor, sanitation, payroll, and employment More about you • A Bachelor’s degree in hospitality, hotel management, business, or related field, or equivalent experience, • Minimum four years’ experience in food & beverage, hospitality, or similar management role, • Entrepreneurial skills and skills in financial management and budgeting, • Ability to coach and mentor a diverse workforce, working independently and as part of a team, • Organizational and time management skills, as well as written, verbal, and interpersonal communication skills Our business is all about people, and that includes you. At Delaware North, you’re not just part of a team — you’re part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success. Who says you can’t love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you’re interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we’re invested in helping you achieve your career goals. Together, we’re shaping the future of hospitality — come grow with us! Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status. $81,900 - $110,600 / year

Job Description Deeply rooted in Southern hospitality, Yardbird stands as an iconic establishment celebrated by both James Beard and Bon Appétit. Cherished family recipes and genuine warmth are infused into every bite. From its inception in the vibrant heart of Miami Beach, Yardbird has captivated guests with its unapologetically indulgent cuisine and award-winning bourbon selections. Join our team and be part of a legacy that combines culinary excellence with heartfelt hospitality. We are seeking a friendly, enthusiastic, and professional Host/Hostess to be the welcoming face of our restaurant. You will play a key role in creating a positive first impression for our guests, ensuring their experience begins and ends with warmth and hospitality. If you excel in customer service and enjoy working in a dynamic environment, we’d love to have you on our team. Responsibilities include but are not limited to: • Enthusiastically welcome every guest at the door, • Go above and beyond to accommodate guests’ special requests, • Graciously say goodbye to all guests and extend an invitation to return to visit soon, • Oversee daily restaurant reservations, pre-assign seating where necessary, • Communicate with management regarding special orders, cake orders, and special requests – responsible for conveying all such information to management, • Answer restaurant telephone courteously and efficiently, • Escort guests to tables and assist in seating at tables; present menus and extend pleasantries, • Work as a team, assist with all guests’ and employees’ needs and inquiries, • Always maintain positive guest relations, • Resolve guest complaints, ensuring guest satisfaction, • Be familiar with all features and local attractions/activities to respond to guest inquiries accurately, • Assist with managing the waitlist during busy times and provide accurate wait time estimates., • Monitor and maintain cleanliness, sanitation and organization of assigned work areas, • Maintain complete knowledge of scheduled daily activities and in-house groups, daily house count, table/seat/station numbers, proper table set ups, room capacity, hours of operation, price range and dress code of the restaurant, • Prior experience in a hostess, front-of-house, or customer service role is preferred., • Excellent communication and interpersonal skills., • A friendly and approachable demeanor with a strong focus on guest satisfaction., • Ability to multitask and stay organized in a fast-paced environment., • Familiarity with reservation management systems is a plus. We use eVerify to confirm U.S. Employment eligibility.

Job Description The Host/Hostess is responsible for seating as many guests as possible in the restaurant, maintaining hospitable and friendly interactions with all guests, and ensuring that the dining room, entryway, host stand, and menus are kept clean throughout shift, among other position responsibilities as dictated by management. Duties and Responsibilities: • Must be available to work Friday to Monday., • Engagement with guest's in a professional, calm, welcoming manner, • Constant communication done with clarity, • Uses LDV standards of engagement for all service techniques, • Provide engaged, friendly, and attentive customer service to all guests inclusive of eye contact, respectable conversation and smiling, • Basic knowledge of menu items, wines, beers, and cocktails, appropriate to answer guest questions, • Maintain a clean and organized workstation (host stand), • Practice highest regards for safety within all areas and with all materials, • Follow and adhere to all standards set forth by the Department of Health (DOH), • Perform all other related activities as assigned by management Qualifications • Deliver timely and courteous service to LDV Hospitality guests in adherence to our company policies and procedures, • Ability to speak, understand, read and write in English., • Maintain friendly, helpful and positive attitude at all times., • Strong customer service background, • Ability to have an outgoing, friendly disposition for guest relations, • Adherence to company, state, and county sanitation standards., • Strict adherence to posted schedule and clock in/out at times., • Attendance to company meetings and training seminars as required., • Responsible for training and developing new employees to LDV Hospitality’s standards of service., • Adherence to company uniform and grooming policies. Education, Experience, Knowledge Requirements • 1+ years’ experience as a Host of a similar caliber concept, • High School education is preferred, but not required Physical/Special Requirements • Ability to lift at least 30 pounds on a regular basis, • Ability to bend, stoop, stand and perform extensive walking for 8-10 hours a day, • Mobility and manual dexterity appropriate to staff the Host position. Work Environment • Ability to withstand a high volume of business and the movement, noise and temperature extremes associated with that volume, • Ability to perform essential job functions under pressure, maintain professionalism when working under stress Acknowledgment LH Employment Services and its Managed Companies is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of any kind. LH Employment Services is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions made by LH Employment Services are based on business needs, job requirements and individual qualifications, without regard to race, color, religion, creed, sex, gender, national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, transgender status, alienage or citizenship status, pregnancy, physical or mental disability, military status, or any other characteristic protected by the laws or regulations in the locations where we operate. LH Employment Services will not tolerate discrimination or harassment based on any of these characteristics.

Job Description About Rusty Pelican: With dazzling waterfront views, contemporary American cuisine and glamorous décor, Rusty Pelican is known as the hottest destination for locals, celebrities, and tourists alike. Our fresh, inventive menu and top-notch service provided by our exceptional team members like you, are what make the Rusty Pelican Miami a premiere waterfront dining destination. Rusty Pelican is hiring individuals that believe in the mission of delivering a 5-star experience to our fellow team members, guests, partners and community. Join us in this high energy and naturally fast-paced environment where you are an essential piece to our sophisticated and captivating dining experience. Pay: $18 - $20 / hour Top-Notch Benefits: • Competitive pay and numerous opportunities for growth + advancement, • 24 hours paid Sick Time renewed yearly, • Management Referral Program with a $4,000 payout for qualifying management positions, • Employee Meals, • Employee Assistance Program (EAP) to assist with work life balance, • Paid vacation starting at 2 weeks per year, • Up to 3 days Paid Bereavement, • Moral (PRIDE) Program- rewarding employees with a variety of prizes for those who exemplify the company’s values. Join us at Rusty Pelican Miami, where you can be part of a dedicated team committed to providing extraordinary dining experiences to our guests. If you are a passionate and service-driven individual, we invite you to apply for the Host/Hostess position and embark on an exciting journey with us. The Host/Hostess at Rusty Pelican Miami is the initial point of contact for each guest and is an essential part of creating a positive and memorable experience that makes restaurant guests feel welcome. The Host/Hostess is responsible for providing exceptional guest relations by greeting guests, escorting them to their table, provide menus, ensuring their dining experience has been excellent, and bidding guests farewell as they leave. Host/Hostess are highly skilled at using OpenTable, Point of Sale information (POS), and other restaurant systems, and flexible in responding to operational needs with a “can-do” approach. Key Responsibilities: • Greeting Guests: Welcome guests with a friendly and professional demeanor upon arrival., • Reservations and waitlist: Manage reservations and waitlist, ensuring that tables are allocated efficiently and in accordance with any prior bookings., • Seating Arrangements: Ensure that guests are seated in a way that optimizes table turnover and accommodates guest preferences., • Assisting with Special Requests: Handle special seating requests, such as accommodating large groups, anniversaries, or birthdays., • Communication: Communicate with the waitstaff and management to ensure a smooth and efficient seating process., • Maintaining Waiting Area: Keep the waiting area clean and organized, and provide waiting guests with an estimated wait time., • Menu Knowledge: Have a good understanding of the menu, daily specials, and any promotions, so you can provide basic information to guests., • Customer Service: Address any guest concerns or questions and assist in resolving issues as needed., • Assist with To-Go Orders: Handle takeout orders and ensure they are prepared for pick-up efficiently., • Maintaining Reservation Records: Keep records of reservations and guest preferences for future visits., • Assist with Clearing Tables: In some cases, host/hostesses may also assist with clearing and resetting tables during peak dining hours., • Demonstrate a responsive, caring and respectful approach in all personal interactions., • Wears approved manufacturer certified slip resistant or non-slip shoes at all times while working., • Complies with all hygiene and personal grooming requirements., • Participates in all required training's and completes all required examinations., • Collaborate with the kitchen and bar staff to ensure a seamless flow of service., • Follow all food safety and sanitation guidelines., • Outstanding customer service skills, communication skills, and interpersonal skills in order to effectively engage others verbally, • Ability to multitask in a fast-paced environment while maintaining a positive attitude., • Knowledge of food and beverage menus, including wine and cocktail offerings., • Punctuality and a professional appearance., • Ability to listen and speak in basic English in order to maintain effective communications in the performance of essential job functions, • 1 year minimum experience as a Host/Hostess in a full-service restaurant., • High School Diploma/GED required, • Regular lifting, moving and carrying of menus, furniture, etc. weighing up to 30 pounds across the restaurant., • Regular and prolonged standing that required you to be on your feet for up to 12 hour in a day, • Regular walking inside and outside of the restaurant to greet and escort guests, hand-off take-out food orders, etc., • Regular ascending/descending stairs across the restaurant to escort guests, etc., • Repeating motions that may include the wrists, hands and/or fingers., • Frequent use of hand to finger motions, handle or feel objects, reach with hands and arms. Disclaimer: The above job description is meant to describe the general nature and level of work being performed; and is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. We are an Equal Opportunity Employer. We recognize that people are our finest asset. It is our policy to provide equal employment opportunities to all individuals, regardless of race, creed, color, religion or belief, national origin, sex, ancestry, age, marital status, veteran status, disability, medical condition, gender identity or sexual orientation or any other classification protected by law. Specialty Restaurants Corporation maintains a drug free workplace. The Company will consider for employment qualified applications with criminal histories in a manner that is consistent with local, state, and federal law. All job offers are contingent upon successfully passing of a background check.

Job Description Primary Responsibilities: • Greet incoming and departing Guests warmly with a genuine smile and eye contact; escort them to assigned dining area; present menus; announce waiter's name, • Use visual cues to seat Guests in either the bar or dining area depending on their preference, • Inform Guest of current promotion and who will be serving them to ensure a smooth handoff to the service staff, • Answer incoming calls to the restaurant and provide appropriate service, • Manage the flow of Guests into the Dining and Bar areas, provide accurate wait times to incoming Guests if appropriate, • Tend to special Guest needs and requests, • Observant to Guests' needs throughout dining experience to ensure they receive high quality service (i.e. notice a drink refill is needed while seating another Guest and ensuring the drink is refilled prior to getting back to the door)., • Protect the Club and patrons by adhering to sanitation, safety and alcohol control policies, • Help dining room staff by setting and clearing tables; replenishing water; serving beverages as needed, • Contribute to team effort by accomplishing related results as needed, • Schedule dining reservations and arrange parties or special services for diners, • Address/take action on complaints and or issues raised by patrons, • Assigns work tasks and coordinates activities of dining room personnel to ensure prompt and courteous service to patrons, • Inspects hostess stand and restaurant entrance to maintain/neatness and cleanliness, • Requisition menus and office supplies for wait staff., • Monitor music level and ensure all lights and fans are operating properly., • Ensure cleanliness of menus and all side-work is completed prior to opening, • Answer the phone within 3rd ring with a courteous/enthusiastic/efficient greeting according to Club standards, • Follow company Safety standards and follow safe working practices, • High school diploma or equivalent preferred, • 6 months experience in a full-service restaurant preferred, • Ability to provide exceptional customer service in a fast-paced environment., • Positive attitude and ability work well under pressure with all restaurant staff, • High-quality work while unsupervised, • Ability to follow instructions and ask questions for clarification if needed, • Must be able to read menus, • Must be able to articulate clear greetings and farewells to Guests, as well as being able to understand requests for assistance, • Must be able to clearly communicate Guests' needs to Servers, Bussers, Managers, etc., • Must be able to hear well in a loud environment in order to answer telephone and respond to Guest requests, • A desire to help where needed and work as part of a team, • Passion for providing extraordinary service, • Ability to thrive in a fast-paced environment, • Appetite for learning and career progression, • Flexibility to work a flexible shift including weekends/holidays, • Must be upbeat, outgoing and positive, • Must be able to assist Guests and possess great Guest relations skills, • Ability to work positively in a fast-paced environment, • Ability to stand/walk and stay focused and alert for extended periods of time, • Ability to work effectively within a team, • Must be able to walk and stand during entire shift, • Must be able to reach, bend, stoop and wipe, • Must be able to articulate clear greetings and farewells to Guests, • Must be able to understand requests for assistance, • Must be able to carry trays or supplies (10-30 lbs.), • Ability to work a flexible schedule including weekends and holidays

Job Description RDG introduces its first restaurant-concept brand, MILA, which offers guests a culinary journey through exquisite MediterrAsian cuisine, opened in January 2020 in Miami Beach. Combining genuine hospitality, fine dining, and a sophisticated nightlife atmosphere, MILA has quickly become a premier destination within Miami's upscale social scene. At RDG, we are a collective of individuals dedicated to excellence and the art of sensory engagement. We embrace the rhythms of life and are motivated by the thrill of adventure. Our core principles focus on providing customers with immersive experiences, organic design, and a refined culinary journey. DREAM IT MILA has exceeded expectations in its initial two years, achieving remarkable success despite pandemic-related challenges and securing the #5 spot in The Restaurant Business Top 100 ranking. Building on this success, RDG has expanded into new concepts, including AVA MediterrAegean in Winter Park, Florida, CASA NEOS on the Miami River, Claudie (opened Feb 2025), and MM, a Membership Community. Upcoming projects include AVA’s second location in Coconut Grove and Casa Neos Lounge (Fall 2025), Noora and HONŌ Japanese Steakhouse (Spring 2026). BUILD IT RDG's distinguished brand portfolio and exclusive membership program aim to create a network of venues and experiences that offer a unique lifestyle to guests and members in Florida. Our goal is to establish RDG as a leader in the luxury restaurant industry in the United States. GROW IT RDG has demonstrated rapid growth and is poised for significant economic expansion globally. We are actively exploring national markets such as New York City, Los Angeles, and Las Vegas, and international markets including Paris, London, Dubai, and Mexico City for potential expansion opportunities. Summary: VIP Hosts are responsible for managing and leading the Oversight of VIP clientele, development of private event contacts, concierge, celebrity and guests of international renown, database management, inventory of menu supplies, supply purchases and guest satisfaction are paramount priorities. RESPONSIBILITIES: • Attract new VIPs to our venues., • Go out and visit restaurants and clubs happening around us, • Keep relations with the management of hotels and other restaurants/night club, • Maintain current VIP guest database, • Make sure VIP guests are correctly hosted, • Work hand in hand with the venues management, • Assist with the restaurant pre-shift meeting, • Accompany VIP outside our venues when necessary, • Knows and acknowledges all VIPs by name., • Provide a warm and welcoming atmosphere, attentive, detailed, friendly and courteous service, • Proactively visit with and interact with restaurant guests; build loyalty and face/name recognition, • Positively handle guests requests and accept feedback with grace and humility, • Understand the market and surrounding areas (i.e. restaurants, businesses, hotels). Requirements/Qualifications: • A minimum of 3-5years of experience in high volume elevated dining restaurant in a major metropolitan market., • Experienced with online booking platforms such as OpenTable, Resy, Seven Rooms., • Must be detail oriented and possess effective communication and written skills., • State complaint food handling certificate, • Must have computer knowledge (Excel, Windows, etc.), • Ability to multi-task., • Must be a team player and possess strong leadership abilities., • Self-motivated and performance driven., • Professionalism and courtesy., • Remain in stationary position for up to 8 hours throughout work shift., • Be able to reach, bend, stoop and frequently lift up to 50 pounds., • Punctuality and regular and reliable attendance., • Effective communication, written and interpersonal skills., • Time management skills., • Compute basic arithmetic., • Ability to comprehend and follow recipes., • Maintain confidentiality of company information and recipe data

Job DescriptionAbout MIKA MIKA, by acclaimed Chef Michael White, is a sophisticated fine dining destination in Coral Gables, blending world-class Italian cuisine with refined hospitality. Our mission is to deliver an elevated guest experience through exceptional food, thoughtful wine and beverage programs, and seamless service in a vibrant yet elegant setting. Position Overview The Assistant General Manager (AGM) will support the General Manager in overseeing all front-of-house (FOH) operations, ensuring the highest standards of service, hospitality, and guest satisfaction. This role requires a passionate, hands-on leader with strong organizational skills, an eye for detail, and the ability to inspire and guide a high-performing team. The AGM will play a key role in staff development, service execution, and day-to-day operational excellence. Key Responsibilities * Leadership & Team Management * Assist the GM in leading, mentoring, and motivating the FOH team, fostering a culture of accountability, professionalism, and hospitality. * Conduct daily pre-shift meetings and support ongoing training initiatives. * Assist with scheduling, staffing, and labor cost management. * Service & Guest Experience * Ensure seamless execution of service while maintaining MIKA’s elevated hospitality standards. * Act as a visible floor presence, engaging with guests and anticipating their needs. * Manage guest relations, responding promptly and effectively to feedback. * Operational Excellence * Oversee daily FOH operations, ensuring readiness for service, cleanliness, and compliance with health and safety regulations. * Collaborate with the GM on developing and implementing SOPs to ensure consistency. * Assist in monitoring budgets, financials, and P&L performance. * Beverage & Culinary Collaboration * Partner with the Beverage Lead and Sommelier to enhance the wine and cocktail program. * Work closely with the culinary team to ensure menu knowledge and proper execution of service standards. * Administration & Reporting * Support in managing payroll, inventory, and purchasing. * Assist in maintaining accurate records of labor, revenue, and operational reports. * Contribute to marketing and promotional initiatives as needed. Qualifications * Minimum 3–5 years of progressive management experience in fine dining or luxury hospitality. * Strong leadership, communication, and interpersonal skills. * In-depth knowledge of service standards, wine, and beverage programs. * Proven ability to manage financial performance and achieve operational goals. * Bilingual (English/Spanish) preferred. * Flexible availability, including evenings, weekends, and holidays. Compensation & Benefits * Competitive salary + performance-based incentives. * Health, dental, and vision insurance. * Paid time off and dining privileges. * Opportunities for growth within the Michael White Hospitality Group. Powered by JazzHR MshoBOa1tG

Job DescriptionWe’re thrilled to announce the upcoming opening of Toca Madera – Miami, the newest addition to the Noble 33 family. As we prepare to grow our award-winning, elevated dining experience in Florida, we’re looking for passionate, hospitality-driven individuals to join our opening team and help us create unforgettable guest experiences. Noble 33 is a hospitality and lifestyle company with an ever-evolving lineup of unique, social dining restaurants stateside and abroad, Noble 33 leads the management and continued expansion of iconic brands Toca Madera and Casa Madera, while also developing brand new concepts that will further expand the boundaries of high-energy fine-dining. Future targets for new locations include West Hollywood, Toronto, Las Vegas, Chicago, Miami, New York, and Dubai. This position is also responsible for the restaurant and outlets' entire operation and financial performance. The General Manager must communicate information effectively to staff and the Director of Operations. Duties & Functions: • Staff and Lead Operations & Culinary Team, • Ensure all processes for venue management are in place and executed on daily basis, • Ensure venue is always up to code with State & Federal regulatory bodies, • Ensure all venue managers are appropriately trained and up to date with current procedures, • Complete all administrative duties as outline and assigned by Director of Operations, • Ensure OpenTable/Reservation Systems are properly setup and running at all times, • All Maintenance issues reported and handled in timely manner, • Ensure all service standards are maintained with hospitality focus, • Ensure all guests are attended to and treated with utmost respect by all departments, • Ensure all food menu items are presented consistently, accurately, and with integrity, • Ensure all beverage menu items are presented consistently, accurately, and with integrity, • Assist in developing new ideas for service standards, food & beverage menu items, as well as guest relations., • Ensure venue is always up to Brand Standards and in "Mint Condition"., • Participate in all weekly Marketing & Business Development meetings., • Ensure proper pars and inventory management systems are in place, keep active/running total/par, • P & L Responsibility and Reporting., • 5+ years of experience., • Strong knowledge of front and back of house operations including food, beverages, staff supervision, inventory, and food safety., • Must be available to work a flexible schedule to include evenings, weekend shifts, and holidays., • Must be organized, self-motivated, and proactive with a strong attention to detail, • Strong hospitality foundation, ability to coach, build a team, problem solve, and leadership skills required, • Strong understanding of cost and labor systems that lead to restaurant profitability., • Strong communication and leadership skills., • Bachelor's degree (or equivalent) in business management or related field., • Experience in conducting performance evaluations., • Working knowledge of human-resources processes., • Experience hiring, training, and mentoring a diverse large hourly FOH staff., • Proven ability to work well under pressure and adapt quickly to change., • Move, lift, carry, push, pull, and place objects weighing less than or equal to 45 pounds without assistance., • Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity., • Stand, sit, or walk for an extended period of time or for an entire work shift., • Reach overhead and below the knees, including bending, twisting, pulling, and stooping.Benefits:, • Dental insurance, • Health insurance, • Life insurance, • Vision insurance

Job Description RDG introduces its first restaurant-concept brand, MILA, which offers guests a culinary journey through exquisite MediterrAsian cuisine, opened in January 2020 in Miami Beach. Combining genuine hospitality, fine dining, and a sophisticated nightlife atmosphere, MILA has quickly become a premier destination within Miami's upscale social scene. At RDG, we are a collective of individuals dedicated to excellence and the art of sensory engagement. We embrace the rhythms of life and are motivated by the thrill of adventure. Our core principles focus on providing customers with immersive experiences, organic design, and a refined culinary journey. DREAM IT MILA has exceeded expectations in its initial two years, achieving remarkable success despite pandemic-related challenges and securing the #5 spot in The Restaurant Business Top 100 ranking. Building on this success, RDG has expanded into new concepts, including AVA MediterrAegean in Winter Park, Florida, CASA NEOS on the Miami River, Claudie (opened Feb 2025), and MM, a Membership Community. Upcoming projects include AVA’s second location in Coconut Grove and Casa Neos Lounge (Fall 2025), Noora and HONŌ Japanese Steakhouse (Spring 2026). BUILD IT RDG's distinguished brand portfolio and exclusive membership program aim to create a network of venues and experiences that offer a unique lifestyle to guests and members in Florida. Our goal is to establish RDG as a leader in the luxury restaurant industry in the United States. GROW IT RDG has demonstrated rapid growth and is poised for significant economic expansion globally. We are actively exploring national markets such as New York City, Los Angeles, and Las Vegas, and international markets including Paris, London, Dubai, and Mexico City for potential expansion opportunities. Summary: As a host/hostess of this organization, reporting to the General Manager, you are responsible for managing and leading daily front desk operations for the restaurant. Oversight of regular and VIP clientele, development of private event contacts, concierge, celebrity, and guests of international renown, database management, inventory of menu supplies, supply purchases, and guest satisfaction are paramount priorities. RESPONSIBILITIES: • Greet guests promptly as they enter the restaurant, making a positive first impression., • Greet guests warmly with a smile, making eye contact., • Always uses all guests’ names. Knows and acknowledges all VIPs by name., • Promotes the company’s high level of service standards by exhibiting friendliness, knowledge of the restaurant, and attentiveness to guests’ needs., • Answers phones, keeps accurate count of reservations, and handles the reservation book., • Collects and stores menus., • Maintains menus to be sure that they are clean and presentable., • Ensures that all menus have proper inserts and are current according to the most recent menu changes., • Replaces all menus in poor condition after making sure that replacements are fully stocked., • Maintains an ample supply of souvenir menus/business cards/matches, and other collateral materials., • Has complete knowledge of the floor plan, table numbers, and station charts., • Provide a warm and welcoming atmosphere, attentive, detailed, friendly, and courteous service., • Proactively visit with and interact with restaurant guests; build loyalty and face/name recognition., • Positively handle guests’ requests and accept feedback with grace and humility, • Monitors which tables are in use, available, and about to turn over., • Is immediately aware when tables are reset and ready for guests., • Checks for completeness of table settings., • Keeps an accurate count of customers, providing the kitchen and management with a form indicating how many guests have arrived, will be arriving, have yet to order, have canceled, did not show- Walked-in, • Frequently checks back with guests who are waiting in the bar area to be seated., • Makes it evident to guests that we have not forgotten them and are in the process of preparing a table for them., • Follows “wait” procedures., • Assists the server by answering any questions guests may have regarding the menu., • When a guest is leaving, always thank them and use their name., • Maximize seating utilizing Seven Rooms., • Understand the market and surrounding areas (i.e. restaurants, businesses, hotels)., • A complete understanding of all menus, menu structure., • An understanding of the cocktail program structure and pricing model of the Main Bar, as well as L’Atelier by MILA, an understanding of the wines-by-the-glass program and wine program, including corkage fees, • Possess knowledge of the beer and N/A program, • Maintain complete knowledge of correct maintenance and use of equipment; use equipment only as intended., • Anticipate guests’ needs, respond promptly, and acknowledge all guests, however busy and whatever time of day, • Attend employee meetings and communicate suggestions for improvement as needed., • Manager and coordinate all menu changes and communicate with the service team, • Understand and comply with Company Policies., • Promptly report equipment and food quality problems to the Management team, • Maintain positive co-worker and guest relations at all times, • Maintain and strictly abide by State sanitation/Health regulations and company standards., • A minimum of 3-5 years of experience in a high-volume elevated dining restaurant in a major metropolitan market., • Experienced with online booking platforms such as OpenTable, Resy, and Seven Rooms., • Must be detail-oriented and possess effective communication and written skills., • State food handling certificate, • Must have computer knowledge (Excel, Windows, etc.), • Ability to multitask., • Must be a team player and possess strong leadership abilities., • Self-motivated and performance-driven., • Punctuality and regular and reliable attendance., • Effective communication, written and interpersonal skills., • Time management skills., • Compute basic arithmetic., • Ability to comprehend and follow recipes., • Maintain the confidentiality of company information and recipe data Physical Demands And Work Environment: • Remain in a stationary position for up to 8 hours throughout the work shift., • Be able to reach, bend, stoop, and frequently lift up to 50 pounds.

Job Description RDG introduces its first restaurant-concept brand, MILA, which offers guests a culinary journey through exquisite MediterrAsian cuisine, opened in January 2020 in Miami Beach. Combining genuine hospitality, fine dining, and a sophisticated nightlife atmosphere, MILA has quickly become a premier destination within Miami's upscale social scene. RDG introduces its first restaurant-concept brand, MILA, which offers guests a culinary journey through exquisite MediterrAsian cuisine, opened in January 2020 in Miami Beach. Combining genuine hospitality, fine dining, and a sophisticated nightlife atmosphere, MILA has quickly become a premier destination within Miami's upscale social scene. At RDG, we are a collective of individuals dedicated to excellence and the art of sensory engagement. We embrace the rhythms of life and are motivated by the thrill of adventure. Our core principles focus on providing customers with immersive experiences, organic design, and a refined culinary journey. DREAM IT MILA has exceeded expectations in its initial two years, achieving remarkable success despite pandemic-related challenges and securing the #5 spot in The Restaurant Business Top 100 ranking. Building on this success, RDG has expanded into new concepts, including AVA MediterrAegean in Winter Park, Florida, CASA NEOS on the Miami River, Claudie (opened Feb 2025), and MM, a Membership Community. Upcoming projects include AVA’s second location in Coconut Grove and Casa Neos Lounge (Fall 2025), Noora and HONŌ Japanese Steakhouse (Spring 2026). BUILD IT RDG's distinguished brand portfolio and exclusive membership program aim to create a network of venues and experiences that offer a unique lifestyle to guests and members in Florida. Our goal is to establish RDG as a leader in the luxury restaurant industry in the United States. GROW IT RDG has demonstrated rapid growth and is poised for significant economic expansion globally. We are actively exploring national markets such as New York City, Los Angeles, and Las Vegas, and international markets including Paris, London, Dubai, and Mexico City for potential expansion opportunities. Summary: The Maitre D’ is responsible for managing and leading daily front desk operations for the restaurant. Oversight of regular and VIP clientele development of private event contact, concierge, celebrity and guests of international renown, database management, inventory of menu supplies, supply purchases and guest satisfaction are paramount priorities. RESPONSIBILITIES: • Execute and maintain quality of food, beverage and service with full adherence to standards set forth by management; act with a sense of urgency, be friendly, professional and engaged., • Provide a warm and welcoming atmosphere, attentive, detailed, friendly, and courteous service., • Proactively visit with and interact with restaurant guests; build loyalty and face/name recognition., • Positively handle guests requests and accept feedback with grace and humility, • Manage host team to provide seamless guest interaction., • Maximize seating utilizing Seven Rooms., • Understand the market and surrounding areas (i.e. restaurants, businesses, hotels)., • A complete understanding of all menus, menu structure, ingredients, origins, • An understanding of the cocktail program structure and pricing model of the Main Bar as well as L’Atelier and V by MILA, An understanding of the wines-by-the-glass program and wine program, including corkage fees, • Possess knowledge of the beer and N/A program, • Train new and existing employees on MILA service standards., • Assist management with training needs as required, • Maintain complete knowledge of correct maintenance and use of equipment; use equipment only as intended., • Anticipate guests’ needs, respond promptly, and acknowledge all guests, however busy and whatever time of day, • Attend employee meetings and communicate suggestions for improvement as needed., • Manager and coordinate all menu changes and communicate with the service team, • Understand and comply with Company Policies., • Promptly report equipment and food quality problems to Management team, • Always maintain positive co-worker and guest relations., • Maintain and strictly abide by State sanitation/Health regulations and company standards., • Follow up on daily side work duties Requirements/Qualifications: • State complaint food handling certificate Must have computer knowledge (Excel, Windows, etc.), • Ability to multi-task., • Must be a team player and possess strong leadership abilities., • Self-motivated and performance driven., • Professionalism and courtesy., • Must be detail oriented and possess effective communication and written skills., • Remain in stationary position for up to 8 hours throughout work shift., • Be able to reach, bend, stoop and frequently lift up to 50 pounds., • Punctuality and regular and reliable attendance., • Effective communication, written and interpersonal skills., • Time management skills., • Compute basic arithmetic., • Ability to comprehend and follow recipes., • Maintain confidentiality of company information and recipe data Physical Demands And Work Environment: • General office assignments-(typing), which lends itself to repetitive motion., • Sitting in a stationary position for several hours within the day.

Job Description Location: Marriott Miami Dadeland | 9090 S Dadeland Blvd Miami Fl 33156 USA Courtyard Miami Dadeland | 9075 S Dadeland Blvd Miami Fl 33156 USA Begin • Explore a career in hospitality, • People taking care of people, • Have flexibility in your career, • Be an influencer in the industry, • Fulfill your purpose Do your best work, begin your purpose, belong to an amazing team and become the best version of you. Compensation: Hourly Schedule: Full-Time Position Type: Non-Management Work setting: on-site Benefits • Health Insurance, • Dental and Vision, • Paid Time Off, • 401K, • Parking and Metro Reimbursement, • Travel Perks and Benefits, • Recognition and Rewards, • Growth Opportunities, • Holiday pay, • Free Meals, • Free uniforms, • Free life insurance, • Free short-term disability, • Exclusive Discounts via LifeMart, • …and much more! JOB SUMMARY Operate the telephone switchboard station in order to answer telephone calls. Process guest requests for wake-up calls, screening calls, and other requests related to placing or receiving telephone calls. Advise guests of any messages (e.g., voicemail, mail, faxes) received for them, and send them to the room if required. Answer, record, and process all guest calls, requests, questions, or concerns. Receive, record, and relay messages accurately, completely, and legibly. Log all guest requests or issues into the computer, contact an appropriate individual or department (e.g., Bell person, Housekeeping), and follow up with guests to ensure their request has been met to their satisfaction. Provide information to guests about room features, property amenities, and local areas of interest. Assist guests with access to the internet. Assist when needed with all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or credit. Process all check-outs including resolving any late and disputed charges. Report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures; ensure uniform and personal appearance is clean and professional; maintain confidentiality of proprietary information; and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, and support teams to reach common goals. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats; stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. JOB SPECIFIC TASKS Safety and Security • Follow property specific procedures for handling emergency situations (e.g., evacuations, medical emergencies, natural disasters)., • Follow company and department safety and security policies and procedures to ensure a clean, safe, and secure environment., • Identify and correct unsafe work procedures or conditions and/or report them to management and security/safety personnel., • Report work-related accidents, or other injuries immediately upon occurrence to manager/supervisor., • Maintain awareness of undesirable persons on property premises. Policies and Procedures • Protect the privacy and security of guests and coworkers., • Follow company and department policies and procedures., • Maintain confidentiality of proprietary materials and information., • Ensure uniform, nametags, and personal appearance are clean, hygienic, professional and in compliance with company policies and procedures., • Protect company tools, equipment, machines, or other assets in accordance with company policies and procedures., • Perform other reasonable job duties as requested by Supervisors. Guest Relations • Thank guests with genuine appreciation and provide a fond farewell., • Address guests' service needs in a professional, positive, and timely manner., • Actively listen and respond positively to guest questions, concerns, and requests using brand or property specific process (e.g., LEARN, PLEASED, Guest Response, LEAP, MYSTIQUE) to resolve issues, delight, and build trust., • Anticipate guests' service needs, including asking guest questions to better understand their needs and watching/listening to guest preferences and acting on them whenever possible., • Welcome and acknowledge each and every guest with a smile, eye contact, and a friendly verbal greeting, using the guest's name when possible., • Engage guests in conversation regarding their stay, property services, and area attractions/offerings., • Assist other employees to ensure proper coverage and prompt guest service., • Provide assistance to individuals with disabilities, including assisting visually, hearing, or physically impaired individuals within guidelines (e.g., escorting them when requested, using words to explain actions, writing directions on paper, moving objects out of the way, or offering access to Braille or TDD phones). Communication • Answer telephones using appropriate etiquette including answering the phone within 3 rings, answering with a smile in one's voice, using the callers' name, transferring calls the appropriate person/department, requesting permission before placing the caller on hold, taking and relaying messages, and allowing the caller to end the call., • Speak to guests and co-workers using clear, appropriate and professional language., • Talk with and listen to other employees to effectively exchange information., • Exchange information with other employees using electronic devices (e.g., pagers and two-way radios, email). Working with Others • Develop and maintain positive and productive working relationships with other employees and departments., • Support all co-workers and treat them with dignity and respect., • Partner with and assist others to promote an environment of teamwork and achieve common goals., • Handle sensitive issues with employees and/or guests with tact, respect, diplomacy, and confidentiality., • Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Quality Assurance/Quality Improvement • Comply with quality assurance expectations and standards. Physical Tasks • Enter and locate work-related information using computers and/or point of sale systems., • Stand, sit, or walk for an extended period of time or for an entire work shift., • Read and visually verify information in a variety of formats (e.g., small print). Check-in/Check-out • Advise guests of any messages (e.g., voicemail, mail, faxes) received for them, and send them to the room if required., • Accommodate requests for room changes when possible. Communications • Operate the telephone switchboard station in order to answer telephone calls., • Process guest requests for wake-up calls, screening calls, do not disturb, call forwarding, conference calls, TDD relay calls, and non-registered guest calls., • Instruct guests on how to access the internet (e.g., dial-up, broadband, wireless)., • Transfer guests with internet access issues to the internet service provider's customer support line., • Monitor busy or unanswered lines, check back with callers on hold to update status, and offer to take a message., • Activate and deactivate guest room message lights as appropriate., • Test beepers and radios to ensure communications equipment works properly., • Assist callers with credit cards, calling cards, long distance, collect, overseas, and person to person calls. Reports/Recordkeeping • Log all guest requests, incidents, adjustments and comment cards into computer to allow for proper tracking and documentation of guest problems and solutions. Greet/Escort Guests • Supply guests/residents with directions and information regarding property amenities, services, and hours of operation, and local areas of interest and activities., • Identify and explain room features to guests (e.g., use of room keys, mini-bar, ice and vending areas, in-room safe, valet laundry services). Guest Services • Answer, record, and process all guest calls, requests, questions, or concerns., • Receive, record, and relay messages accurately, completely, and legibly., • Contact appropriate individuals or department (e.g., Bell person, Front Desk, Housekeeping, Engineering, Security/Loss Prevention) as necessary to resolve guest calls, request, or problem., • Follow up with guests to ensure their requests or problems have been met to their satisfaction., • Accept and record wake-up call requests and deliver them to the appropriate department., • Deliver wake-up calls for guests at the requested time. At Your Service • Follow up with guests regarding satisfaction with guest-related issues. VIP/Concierge Services • Respond to special requests from guests/residents with unique needs. Maintenance/Security • Notify Security of any guest reports of theft. Education: High School diploma/ G.E.D. Equivalent. Related Work Experience: No related work experience Supervisory Experience: No supervisory experience is required. Our Mission We provide genuine hospitality by inspiring strong relationships with our guests, associates, and partners to make a difference in our community. Our Vision To be the leading choice in Miami by welcoming guests from all over the world, offering fun, innovative, and unique hotel experiences while developing our communities. Our Core Values We Inspire People We Embrace Innovation We Pursue Accountability SOCIAL MEDIA SITES Marriott Careers: Marriott Miami Dadeland LinkedIn: Website: Instagram: Facebook: Maps: Courtyard Miami Dadeland LinkedIn: Website: Instagram: Facebook: Maps: E-VERIFY MDM Hotel Group participates in the Electronic Employment Eligibility Verification Program. MDM Hotel Group is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. MDM Hotel Group does not discriminate based on disability, veteran status, or any other basis protected under federal, state, or local laws.

Job Description JOB SUMMARY Areas of responsibility include Front Office, Housekeeping, Food and Beverage, Loss Prevention and Engineering, where applicable. Position works with direct reports (executive committee members and department heads) to develop and implement the operations strategy and ensures implementation of the brand service strategy and brand initiatives. The position ensures operations meets the brand’s target customer needs, ensures associate satisfaction, focuses on growing revenues and maximizes financial performance. JOB SPECIFIC TASKS Operations/Property Management • Develops an operational strategy that is aligned with the brand’s business strategy and leads its execution. Works with team to put sustainable work processes and systems in place that support the execution of the strategy., • Keeps operations team focused on the critical components of operations to drive guest satisfaction and the desired financial results; makes and executes key decisions to keep property moving forward towards achievement of goals., • Champions change. Ensures brand and regional business initiatives are implemented and communicates follow-up actions to team as necessary., • Establishes a vision for product and service delivery on property., • Continually communicates a clear and consistent message regarding operational goals to produce desired results., • Identifies and analyzes operational challenges and facilitates the development of solutions to prevent reoccurrence., • Ensures that all operational areas have an atmosphere that is conducive to the overall guest experience., • Researches new products, services or trends and introduces ideas to operations to enable property to remain competitive., • Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met., • Tours building on a regular basis speaking with associates and guests to understand business needs and assess operational opportunities., • Participates in public space walk-throughs with Engineering, Housekeeping and Stewarding to ensure guest rooms, public space and back of the house areas are well maintained and preventative maintenance processes are in place., • Works with community and local officials to ensure operational issues that involve external parties can be resolved in a mutually beneficial manner., • Champions the brand’s service vision for product and service delivery and ensures alignment amongst the hotel leadership team., • Fosters associate commitment to providing excellent service, participates in daily stand-up meetings and models desired service behaviors in all interactions with guests and associates., • Demonstrates and communicates key drivers of guest satisfaction for the brand’s target customer; ensures core elements of the service strategy are in place to produce the desired results., • Serves as the customer advocate on the property. Pulls together resources to resolve guest and operational issues and impact results., • Is highly visible and interfaces with customers on a regular basis to obtain feedback on quality of product, service levels and overall satisfaction., • Observes service behaviors of associates and provides feedback to individuals and/or managers; continuously strives to improve service performance., • Facilitates/attends pre- and post-convention meetings to establish relationship with customer, understand group needs and set and manage expectations., • Reviews comment cards, guest satisfaction results and other data to identify areas of improvement. Reviews findings with leadership team and ensures appropriate corrective action is taken., • Analyzes service issues and identifies trends. Facilitates the development of creative solutions to overcome obstacles and ensures implementation to continually improve guest satisfaction results., • Ensures leadership team is focused on service failures or potential service failures for high profile groups e.g., space conflicts, direct billing errors or denials and works with team to identify long term solutions., • Incorporates guest satisfaction as a component of staff/operations meetings with an emphasis on generating innovative ways to meet or exceed guest expectations and continually improve results., • Hires operations management team members who demonstrate strong functional expertise, creativity and entrepreneurial leadership to meet the business needs of the operation., • Ensures operations managers develop a departmental orientation program and associates receive the appropriate new hire training to successfully perform their job. Ensures managers cross-train associates to support successful daily operations., • Creates appropriate development plans and develops team members based on their individual strengths, development needs, career aspirations and abilities. Ensures the same is done for all managers in the property., • Is knowledgeable of leadership talent in the property; identifies resource needs to strengthen team and plans for future openings., • Sets goals and expectations for direct reports using the performance review process and holds staff accountable for successful performance. Coaches team by providing specific feedback to improve performance. Conducts annual performance appraisals with direct reports according to Standard Operating Procedures., • Ensures service, technical skills and leadership training occurs throughout operations to support successful daily operations., • Establishes and maintains open, collaborative relationships with direct reports and entire team. Ensures direct reports do the same for their team., • Establishes a presence with associates on property and actively solicits associate feedback. Utilizes an “open door” policy and reviews associate satisfaction results to identify and address associate problems or concerns. Ensures associates are treated fairly and equitably., • Ensures that regular on-going communication takes place throughout operations to recognize performance, set expectations and create awareness of business objectives., • Celebrates successes and publicly recognizes the contributions of team members; ensures recognition occurs in all operations areas., • Ensures hotel policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review Process., • Provides input and supports overall sales strategy., • Participates in weekly sales strategy meeting to anticipate service and staffing needs., • Attends the revenue management meeting, evaluates mix of transient and group revenue and provides pricing recommendations anticipates problem dates and proactively takes action to resolve problems., • Ensures operations team has a sales strategy with aggressive goals and motivates individuals to achieve these goals and maximize performance., • Attends monthly projection meeting to anticipate long term planning needs., • Communicates regularly with meeting planners on property, evaluates if operations is meeting service needs and provides feedback to operations team., • Uses the STAR report, competitive shopping and other resources to maintain an awareness of the hotel’s market position. Researches competitor’s strategies to identify ways to increase market share and maximize revenue., • Participates in meeting planner site visits or inspections and prepares operations team for the same., • Develops strong community and public relations by participating in local events or sponsoring activities that showcase the property., • Has overall responsibility for operations sales performance against budget. Monitors the department’s actual and projected sales to ensure revenue goals are met or exceeded and opportunities are identified and addressed. Reviews RevPAR, meal period covers, room capture ratio and average check on a daily basis., • Reviews financial reports and statements to determine how Operations is performing against budget. Works with direct reports to determine areas of concern and establish ways to improve the departments’ financial performance. Leads cost containment efforts within operations including organizational restructuring when necessary., • Coaches and supports operations team to effectively manage occupancy & rate, wages and controllable expenses. Strives to maintain profit margins without compromising guest or associate satisfaction., • Reviews the Wage Progress Report and compares budgeted wages to actual wages, coaches direct reports to address problem areas and holds team accountable for results., • Conducts comparative analysis and gathers best practices. Encourages operations team to either establish new processes or improve existing processes to yield greater productivity e.g., banquet set-up and group check-in process., • Performs other duties as assigned to meet business needs. CANDIDATE PROFILE Experience • Extensive knowledge of hotel operations and operating strategies, • Extensive knowledge of rooms operations, • Solid knowledge of food and beverage concepts and sales strategies, • Knowledge of revenue management and marketing strategies, • Ability to understand complex sales organization and corresponding sales processes, • Retail merchandising skills, • Knowledge of purchasing, inventory controls, supplies and equipment, • Knowledge of governmental regulations and safety standards (OSHA, EPA, ADA, CFC, NFPA), • Working knowledge of hotel laws governing operations, • Strong organization skills, • Ability to effectively manage labor productivity, • Financial management skills e.g., ability to analyze P&L statements, develop operating budgets, forecasting and capital expenditure planning, • Ability to use standard software applications and hotel systems, • Strategic Planning Skills, • Ability to evaluate business trends, determine applicability to customer profile and modify business strategies accordingly, • Ability to creatively execute against the strategy and drive results; can originate and invent new ways to create a unique guest experience and maximize revenue, • Ability to take constructive action without relying on directions from others, • Ability to network and build relationships to grow the business, • Ability to exercise flexibility rather than rigid adherence to procedures in order to accomplish goals, • Effective decision-making skills; can choose a course of action amongst options involving uncertainty or risk, • Strong problem-solving skills; encourages new innovative solutions when appropriate, • Strong communication skills (verbal, listening, writing), • Effective influence skills, • Strong consensus building skills, • Effective change management skills, • High School Diploma or equivalent required; Bachelor’s Degree preferred Receipt of the job description does not imply nor create a promise of employment, nor an employment contract of any kind, and that my employment is at-will. This job description provides a general summary of the position from time to time the duties and responsibilities of this position may be amended, corrected or added to at the discretion of the Administration /Management. The hotel business functions seven days a week, 24 hours a day, all associates must realize this fact and be aware that at times it may be necessary to move associates from their accustomed shifts according to business demands. In addition, it is understood that the levels of business determine the amount of hours that are scheduled. I have read and agreed to the terms specified in this job description for the position I presently hold. A signed copy of this description will be kept in my personal record. I further understand that this job description may be revised at any time and that I will be provided with a revised copy.

Job Description Job Title: Dispensary General Manager | Reports to: Dispensary Area Manager | Location: 14499 S Dixie Hwy, Miami, FL 33176 Key Responsibilities: * Create and enforce dispensary SOPs * Create OMMU accounts for team members and train staff on dispensation and patient allotments * Create scheduling & zoning charts according to operational needs * Submit weekly payroll * Determine time off approvals - approve or deny based on future scheduling needs * Address and correct client escalations * Report overall client concerns and feedback * Perform store opening and closing procedures (such as register preparation, morning and closing inventory, inventory reconciliation, ATM cash refill and reporting) * Accept product transfers and delivery * Ensure that each patient receives outstanding guest service by providing guidance, solutions and a friendly environment * Analyze and measure sales trends; develop and implement plans to maximize sales * Train, supervise, and evaluate all departmental employees to assure compliance with departmental SOPs * Engage with and inspire store team members to achieve maximum performance * Ensure departmental compliance with the Medical Use of Marijuana Program and HIPPA regulations, including confidentiality, training, patient record keeping, creation, review, and submission of reports, and preparation of policies and procedures. * Ensure compliance with all policies and procedures through regular store management and staff meetings, store walk-throughs, monthly one-on-one meetings with team members and audits * Conduct and oversee dispensary audits * Partner with brand management for proper training on individual brands and products * Ensure proper management of pre-packaged inventory and inventory movement between the vault and dispensing stations * Partner with the Human Resources department to take disciplinary actions when required and discuss potential promotions or role changes * Ensure a clean and organized dispensary for our patients * Contribute to a positive and inclusive work environment * Oversee and ensure cash management procedures are followed. Including: transacting, opening, closing, depositing, reporting, maintaining, and reconciling cash * Engage and coordinate with managers in all departments to ensure the dispensary runs smoothly. Including: delivery, cultivation, and security. * Stay informed and knowledgeable about state and local laws, regulations, and industry news * Continually evaluate and react to performance issues * Report any staffing needs or concerns to Human Resources * Provide problem resolution to facilitate faster improvements and improved working relations * Flexible availability (please provide requests or restrictions in the application accurately) * Must be capable of lifting 50 lbs, standing, sitting, kneeling, and bending, as well as performing other physical duties regularly for extended periods. * Open availability and reliability; especially during high-volume days (weekends, holidays and new product drop days). * Able to work cohesively with a team and can pivot as needed. * Other duties as assigned by management. Starting wage: $65,000 per year. The Flowery offers benefits, paid time off accruals and paid holidays to all full-time employees.

Job Description*$500 Sign-on Bonus. You will receive $250 upon a successful 90 day completion and $250 upon 180 day completion of employment. Principle Responsibilities/Position Purpose: Greeting and escorting guests to tables in the restaurant, monitoring the restaurant and all associates, maintaining a courteous and efficient operation of the dining room to ensure guest satisfaction. Monitor restaurant phone lines and provide guest service in accordance with Trump National Doral-Miami standards. EXAMPLE OF DUTIES: ESSENTIAL FUNCTIONS • Meet and greet guests as they arrive, offer choice of seating, then escort them to their table and present menu., • Read, maintain and make daily entries in the log book to coordinate communication between shifts and management., • Participate in daily "pre-shift meetings" to keep informed of current promotions, daily specials, guest comments, daily events and pertinent memos., • Receive record and make any necessary arrangements for reservations and special functions in the restaurant., • Assume role of restaurant or bar server when circumstances require., • Perform opening and closing duties. Assist others with side work to include cleaning, stocking, and folding napkins. Other Due to the cyclical nature of the hospitality industry, associates may be required to work varying schedules to reflect the business needs of the resort. Regular attendance in conformance with the standards, which may be established by Trump National Doral-Miami from time to time, is essential to the successful performance of this position. Due to the industry that we are in a need will occur for each associate to provide “Excellent Service”. Our goal is to ensure that we are maximizing customer satisfaction and as a result there will be times when our associates in Operations will call upon us for support in order to ensure customer satisfaction occurs. When we are fortunate enough for this to occur, each associate will positively respond unless there is a chance that an opportunity resulting in dissatisfying a guest could occur. If this is the case the manager is to be notified and the level of support that is being requested will be obtained. SUPPORTIVE FUNCTIONS: In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company. • Perform other duties as requested, such as carrying coffee and/or tea pots throughout outlet, refilling guests’ cups as requested, handling special guest requests, and ensuring guest satisfaction., • Maintain an open line of communication between guests, management, and service associate., • Attend required meetings and regularly contribute to the educational and communication process., • Assist in inventory process, as instructed by superiors., • Assist in the general cleaning of the dining room, bar and public areas., • Monitor the cleanliness and physical condition of outlet menus; assist in editing and printing of menus., • Must adhere to all State, Federal and Corporate liquor regulations pertaining to serving alcoholic beverages to minors and intoxicated guests to insure all laws are being followed. PHYSICAL REQUIREMENTS: Frequency Key: Never – 0 hours; Rare – up to 1 hour; Occasional – 1-3 hours; Frequent – 3-6 Hours; Constant – 6-8 hours Physical Activity Frequency Sitting Rare Walking Constant Climbing stairs Occasional Crouching/Bending/Stooping Frequent Reaching Frequent Grasping Frequent Pushing/Pulling Occasional Near Vision Constant Far Vision Constant Hearing Constant Talking Constant Smell Constant Lifting/Carrying – up to 40 lbs. Occasional OTHER DUTIES: Assimilate into Trump National Doral-Miami Standards through understanding, supporting and participating in all elements of our Trump Cornerstones. Demonstrate working knowledge of the service standards. SAFETY REQUIREMENTS: OSHA laws require the use of the following Personal Protective Equipment (PPE) when performing work duties that have the potential of risk to your health or safety: • Safety Shoes (slip resistant) preferred SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY: The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation. • Knowledge of restaurant operations, to include appropriate staffing levels, service equipment and guest relations., • Ability to read the English language to fully comprehend guest requests, memos, reservations, promotional materials, event orders and similar written materials., • Ability to communicate orally and verbally in English with associate and outside entities., • Ability to remember, recite and promote the variety of menu items., • Ability to move throughout a crowded room to seat guests., • Willingness and ability to taste food items relevant to the menu., • Ability to effectively deal with guest complaints and concerns in a friendly and positive manner. This involves listening to the nature of the concern, demonstrating empathy with the guest and providing positive and proactive solutions. QUALIFICATION STANDARDS: EDUCATION High school graduate or equivalent required. EXPERIENCE Restaurant service experience preferred. LICENSES OR CERTIFICATES Food Handler Certification; Responsible Vendors Training; CPR Training preferred GROOMING All associates must maintain a neat, clean and well-groomed appearance (specific standards available). Trump National Doral Miami participates in the federal E-Verify program, an electronic system that verifies employment authorization in the United States by comparing information from an employee’s Form I-9, Employment Eligibility Verification, with government databases. The company uses E-Verify only after an employee has accepted a job offer and completed the Form I-9. The company does not use E-Verify to pre-screen job applicants or candidates who have not received a job offer from the company.

Hilton Miami Blue Lagoon SECTION ONE: MCR Universal Role Standards EXECUTIVE SUMMARY CLEANLINESS and FRIENDLINESS! The MCR standard is to provide clean, friendly, well-organized and safe hotels for our guests. AREAS OF EXCELLENCE • Happy Guests, • Spotless Cleanliness, • Product Consistency & Quality 1. Happy Guests • Guest Relations: Greet guests happily upon arrival and throughout their stay with a smile., • Name Use: Use the guests’ names whenever possible, ensuring they feel properly welcomed., • Guest Satisfaction: All Team Members work together to contribute to great guest satisfaction scores., • Recovery: Ability to handle challenging guest situations with hospitality and a sense of urgency., • Hotel Knowledge: Strong knowledge of all features of the hotel facility and amenities., • Events: Awareness and support for all groups and events at the hotel., • Technology: Understanding of relevant technology for each role., • Phone Etiquette: Answer all incoming calls with friendly service using the approved greeting. 2. Teamwork • Communication: Communication between Team Members should be clear, honest, and professional., • Can Do Attitude: Willing to stretch beyond traditional role to meet the needs of the business and MCR’s guests., • Collaboration: All Team Members at all levels must be committed to working together to create a welcoming environment for guests and an effective, positive workplace. SECTION TWO: Sales Manager, Role Specific Duties and Expectations The Sales Manager will be responsible for the sales and revenue generating efforts with emphasis attaining the hotel goals of maximum revenue and profit while providing the guest with the highest level of quality service. Other Responsibilities: • Meet or exceed pre-determined booking goals for guest room revenue, • Meet or exceed budgeted costs and revenue on a monthly average with the liberty to negotiate with supervision on individual groups within established guidelines yet maintaining the overall revenue goals, • Responsible for prompt handling (within the business day) of inquiry calls and monitoring the efficient flow of paperwork relative to confirming group details to the client, • Play major role in business development and market demands and easily adapting to new strategies based on market conditions, • Compile lists of prospective clients for use as sales leads based on information from the internet, business directories and other sources, • Make in-person sales calls to potential clients at their place of business on a regular basis, • Entertain potential clients on site as determined by management, • Utilize qualified account reports as appropriate during sales visits with potential clients, • Monitor pricing, service levels, facilities and group activities at competitive facilities to ensure the hotel remains in a competitive position, • Evaluate a potential piece of business for profitability and overall benefit to the hotel by utilizing various reports along with the guidance of management, • Complete coordination of the Sales group functions; accurate and timely preparation of detailed Sales Contracts and Group Resumes as necessary to ensure a common quality understanding of what the client is to receive in terms of products and services, • Follow up on the progress of groups booked, such as room night pick up, rooming lists, cut off dates, etc. to ensure maximum occupancy, • Follow up on bookings and solicit repeat business, • Participate in RFP process for the hotel, • Meet and greet client upon arrival as well as visit with client daily when in-house, • Obtain, detail, document, and route all necessary information on definite groups including billing information, credit application, rooming list, and VIP Arrangements, • Develop new business through obtaining accounts from competition, lateral development of existing accounts and contacting new customers in the market, • Coordinate and participate in monthly sales blitzes, • Maintain and develop 3rd party group booking sites Qualifications: • Bachelor's or Associates degree is preferred., • Work Experience: Sales experience in hospitality or in a related field. Professionally well connected in local market., • Must have a positive attitude and willingness to learn., • Sales experience in hospitality or in a related field., • Possess highly developed verbal & written communication skills., • Ability to influence others, negotiate, provide friendly service and possess professional selling skills___. _________ Physical Working Demands & Working Environment: The physical demands described here are representative of those that must be met to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to: • Stand or remain in a stationary position for long periods of time (3-4 hours at a time)., • Type on and operate computers and other office machinery or devices, do 10-key operation and data entry, dial a telephone, manually manipulate objects, handles, tools, and/or controls., • Inspect and visually observe details at close range (within a few feet) and from long range. Language and Reasoning Skills: To perform the duties of this job, an individual must be able to: • Read, write, understand and communicate with others effectively using the English language., • Read and interpret documents in English, such as safety rules, operating and maintenance instructions, and procedure manuals, newspapers, periodicals, journals, and manuals., • Write routine reports, correspondence, business letters, summaries, and reports in English using prescribed format, and conforming to all rules of punctuation, grammar, diction, and style., • Ability to speak effectively in English before groups such as customers or employees. Position Overview The Proactive Sales Manager is responsible for driving revenue across assigned market segments by cultivating strong client relationships, uncovering new business opportunities, and strategically managing accounts to maximize bookings. This role is focused on identifying clients with true conversion potential—those likely to actualize room nights and events—rather than transactional outreach. The ideal candidate is a self-starter who thrives on developing customized solutions, maintaining a proactive pipeline, and consistently exceeding revenue goals. Key Responsibilities Account Maintenance – 20% Maintain, grow, and optimize existing accounts through strategic relationship management, regular touchpoints, and tailored offers to increase share of wallet and loyalty. Appointments & Outside Sales Calls – 10% Conduct high-impact, scheduled appointments (on-site and virtual) with key decision-makers to build meaningful partnerships and uncover revenue opportunities. Site Visits – 3 per week Plan and execute all bookings highly personalized to client needs, creating experiences that drive conversion to a rebook. Prospecting/Tele-Prospecting – 25-30 activities per week Generate new leads by identifying companies and organizations with strong booking potential, focusing on quality over quantity. No "driving the neighborhood" – instead, target accounts with real probability of producing measurable bookings. Develop strategic account plans and maintain a disciplined sales pipeline that aligns with Hilton standards. Collaborate with revenue and marketing teams to develop targeted offers, seasonal promotions, and business development campaigns. Represent Hilton Blue Lagoon at tradeshows, networking events, and local business events (as needed). Maintain accurate and up-to-date records of all sales activities in Delphi (or other CRM tools). Prepare weekly and monthly sales reports showcasing performance against goals, highlighting wins, gaps, and strategic next steps. Required Skills & Qualifications Experience: Minimum of 2-3 years of hotel sales experience (Hilton, Marriott, or other major brands preferred). Proven track record of proactively generating new business in both Corporate Transient and Group (or two assigned segments). Technical Skills: Proficiency in Delphi.fdc (or similar CRM), Microsoft Office Suite, and data analysis tools. Ability to review and interpret market data to target bookings with the highest conversion potential. Core Competencies: Strong understanding of business travel dynamics, corporate, and group booking cycles. Exceptional negotiation, presentation, and closing skills. Ability to develop strategic account plans and execute with precision. Must be metrics-driven with strong organizational and time-management skills. A consultative sales mindset—focused on quality client engagement rather than “activity for activity’s sake.” Education: Bachelor’s degree in hospitality, business, or related field preferred (or equivalent experience). Performance Expectations Minimum of 25-30 prospecting/tele-prospecting activities per week, excluding appointments and site visits. 3 personalized site visits per week, focused on clients with the highest potential for conversion. Maintain a balanced mix of account maintenance (20%) and new business development (80%). Achieve quarterly and annual revenue goals for assigned market segments. Note: This job description in no way states or implies that these are the only duties to be performed by the employee(s) of this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. Employee must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship. The Employer retains the right to change or assign other duties to this position. This document does not create an employment contract, implied or otherwise, other than an at-will relationship. Our Company • MCR is the 3rd-largest hotel owner-operator in the United States., • Founded in 2006, our company has offices in New York City, Dallas, Chicago, and Richmond, Virginia., • MCR has a $5.0 billion portfolio of 148 premium-branded hotels containing more than 22,000 guestrooms across 37 states and 106 cities., • MCR has more than 7,000 team members across the country and operates hotels under 9 Marriott brands, 8 Hilton brands and a number of unflagged independent hotels., • MCR was named one of Fast Company’s 10 Most Innovative Travel Companies of 2020., • MCR is a three-time recipient of the Marriott Partnership Circle Award, the highest honor Marriott presents to its owner and franchise partners, and a recipient of the Hilton Legacy Award for Top Performer., • Hotel Discounts, • Weekly Pay, • Paid Time Off, • Retirement Options, • Referral bonuses, • Career advancement & upward mobility, • Health, Dental, Vision Insurance- available after 30 days of employment for full-time team members

Job Description Kitchen + Kocktails offers a modern spin on Southern Comfort Food, with a great selection of beer, wine, and some of the best Kraft Kocktails around. We are now hiring Hosts to join our growing team. Check us out: Job Description A Host/Hostess presents a positive first impression of the establishment’s friendliness, excellent service and high standards. The Host/Hostess also greet Guests upon arrival, inform Guests of their wait time, monitor a waiting list, enter Guest names into the computer system, show Guests to their table and bid Guests farewell as they leave. A Host/Hostess must be able to carry natural conversation with Guests without sounding scripted or intrusive. Additionally, the Host cares for our Guests by refilling beverages and performs light housekeeping duties such as cleaning glasses and menus and ensures restrooms are clean, stocked and orderly. As a member of an energetic team, the Host/Hostess may also need to answer the phones and fill to-go orders when needed. Availability must include nights and weekends. Responsibilities: • Greet incoming and departing Guests warmly with a genuine smile and eye contact; escort them to assigned dining area; present menus; announce waiter's name, • Use visual cues to seat Guests in either the bar or dining area depending on their preference, • Inform Guest of current promotion and who will be serving them to ensure a smooth handoff to the service staff, • Answer incoming calls to the restaurant and provide appropriate service, • Manage the flow of Guests into the Dining and Bar areas, provide accurate wait times to incoming Guests if appropriate, • Tend to special Guest needs and requests, • Observant to Guests’ needs throughout dining experience to ensure they receive high quality service (i.e. notice a drink refill is needed while seating another Guest and ensuring the drink is refilled prior to getting back to the door)., • Protect establishment and patrons by adhering to sanitation, safety and alcohol control policies, • Help dining room staff by setting and clearing tables; replenishing water; serving beverages, • Issue dining charges by verifying orders; calculating taxes; totaling bill for to-go orders, • Receive payments by validating credit charges; approving checks; accepting currency; calculating and issuing change for ToGo orders, • Reconcile cash drawer by proving cash transactions; listing checks and credit card charges for to-go orders, • Must be able to read menus, • Must be able to articulate clear greetings and farewells to Guests, as well as being able to understand requests for assistance, • Must be able to clearly communicate Guests’ needs to W/Ws, Bussers, Managers, etc., • Must be able to hear well in a loud environment in order to answer telephone and respond to Guest requests, • Must be able to walk and stand during entire shift, • Must be able to reach, bend, stoop and wipe, • Must be able to articulate clear greetings and farewells to Guests, • Must be able to understand requests for assistance, • Must be able to carry trays or supplies (10-30 lbs.), • A desire to help out where needed and work as part of a team, • Passion for providing extraordinary service, • The ability to thrive in a fast-paced environment, • An appetite for learning (and great food), • Flexibility to work a variety of shifts, • 6 months experience in a full-service restaurant preferred, • Must be upbeat, outgoing and positive, • Must be able to assist Guests and possess great Guest relations skills, • Ability to work positively in a fast-paced environment, • Ability to stand/walk and stay focused and alert for extended periods of time, • Ability to work effectively within a team, • Customer Service, • People Skills, • Professionalism, • High Energy, • Multitasking, • Thoroughness, • Planning, • Basic Math, • Teamwork, • Attention to Detail, • Verbal Communication, • Organized, • Flexible, • Great working environment, • Flexible schedule, • Paid training, • Room to grow with the company, • Most of all, a fun and exciting place to work! Company DescriptionOur Story Founded in 2020, Kitchen + Kocktails by Kevin Kelley was born out of a love for Southern-Inspired cuisine and a desire to bring authentic flavors of the South to our community. Our founder, Kevin Kelley , envisioned a place where guests could enjoy not only delicious food but also a lively and inviting atmosphere. Over the years, we continue to grow and evolve, but our dedication to quality and hospitality remains unchanged. Our Cuisine At Kitchen + Kocktails by Kevin Kelley, we believe that great food starts with the finest ingredients. Our menu is a celebtation of Southern Comfort food, featuring classic dishes with a modern twist. From our signature Shrimp and Grits, to our innovative Chicken and Specialty Waffles, every item is crafted with care and attention to detail. We source premium ingredients to ensure that every bite is a burst of flavor. Our Atmosphere Designed with elegance in mind, Kitchen + Kocktails by Kevin Kelley offers a welcoming space where you can relax and enjoy a meal.Our Story\r\n\r\nFounded in 2020, Kitchen + Kocktails by Kevin Kelley was born out of a love for Southern-Inspired cuisine and a desire to bring authentic flavors of the South to our community. Our founder, Kevin Kelley , envisioned a place where guests could enjoy not only delicious food but also a lively and inviting atmosphere. Over the years, we continue to grow and evolve, but our dedication to quality and hospitality remains unchanged.\r\n\r\nOur Cuisine\r\nAt Kitchen + Kocktails by Kevin Kelley, we believe that great food starts with the finest ingredients. Our menu is a celebtation of Southern Comfort food, featuring classic dishes with a modern twist. From our signature Shrimp and Grits, to our innovative Chicken and Specialty Waffles, every item is crafted with care and attention to detail. We source premium ingredients to ensure that every bite is a burst of flavor.\r\n\r\nOur Atmosphere\r\nDesigned with elegance in mind, Kitchen + Kocktails by Kevin Kelley offers a welcoming space where you can relax and enjoy a meal.

Job Description RDG introduces its first restaurant-concept brand, MILA, which offers guests a culinary journey through exquisite MediterrAsian cuisine, opened in January 2020 in Miami Beach. Combining genuine hospitality, fine dining, and a sophisticated nightlife atmosphere, MILA has quickly become a premier destination within Miami's upscale social scene. At RDG, we are a collective of individuals dedicated to excellence and the art of sensory engagement. We embrace the rhythms of life and are motivated by the thrill of adventure. Our core principles focus on providing customers with immersive experiences, organic design, and a refined culinary journey. DREAM IT MILA has exceeded expectations in its initial two years, achieving remarkable success despite pandemic-related challenges and securing the #5 spot in The Restaurant Business Top 100 ranking. Building on this success, RDG has expanded into new concepts, including AVA MediterrAegean in Winter Park, Florida, CASA NEOS on the Miami River, Claudie (opened Feb 2025), and MM, a Membership Community. Upcoming projects include AVA’s second location in Coconut Grove and Casa Neos Lounge (Fall 2025), Noora and HONŌ Japanese Steakhouse (Spring 2026). BUILD IT RDG's distinguished brand portfolio and exclusive membership program aim to create a network of venues and experiences that offer a unique lifestyle to guests and members in Florida. Our goal is to establish RDG as a leader in the luxury restaurant industry in the United States. GROW IT RDG has demonstrated rapid growth and is poised for significant economic expansion globally. We are actively exploring national markets such as New York City, Los Angeles, and Las Vegas, and international markets including Paris, London, Dubai, and Mexico City for potential expansion opportunities. SUMMARY: The sushi cook’s responsibilities include preparing traditional Japanese sushi rice, chopping, slicing, and filleting various kinds of fish. The Sushi cook may be asked to customize customers’ orders according to preferences and food allergy considerations. To be successful as a sushi cook, you must ensure that all ingredients used in dishes are of the highest quality. Ultimately, an exceptional sushi cook works well under pressure and always maintains restaurant standards including during busy periods. RESPONSIBILITIES: • Prepare all types of sushi, including maki, nigiri and sashimi., • Maintain complete knowledge of and comply with all departmental policies/service procedures/standards., • Maintain complete knowledge of correct maintenance and use of equipment; use equipment only as intended., • Anticipate guests' needs, respond promptly and acknowledge all guests, however busy and whatever time of day., • Maintain positive co-worker and guest relations at all times., • Maintain and strictly abide by State sanitation/Health regulations and company standards., • Follow prep work as specified by the Manager or Supervisor, • Perform job functions with attention to detail, speed and accuracy., • Perform job functions under variable working conditions (for example: heat or cold), • Prioritize and organize., • Be a clear thinker, remaining calm and resolving problems using good judgement., • Follow directions thoroughly., • Understand guest's service needs., • Work cohesively with co-workers as part of a team., • Work with minimal supervision., • Maintain confidentiality of company information and recipes REQUIREMENT/ QUALIFICATIONS: • Minimum 3 years' experience as a Sushi cook or at an Asian restaurant in a high-volume atmosphere., • Good knowledge of various sushi types and sushi-rolling techniques., • Compute basic arithmetic., • Provide legible communication., • Comprehend and follow recipes., • Food Handlers permit required., • Must be able to work nights, weekends and some holidays., • Must be able to speak, read and understand basic cooking directions., • Understanding and knowledge of safety, sanitation and food handling procedures.

Job Description RDG introduces its first restaurant-concept brand, MILA, which offers guests a culinary journey through exquisite MediterrAsian cuisine, opened in January 2020 in Miami Beach. Combining genuine hospitality, fine dining, and a sophisticated nightlife atmosphere, MILA has quickly become a premier destination within Miami's upscale social scene. At RDG, we are a collective of individuals dedicated to excellence and the art of sensory engagement. We embrace the rhythms of life and are motivated by the thrill of adventure. Our core principles focus on providing customers with immersive experiences, organic design, and a refined culinary journey. DREAM IT MILA has exceeded expectations in its initial two years, achieving remarkable success despite pandemic-related challenges and securing the #5 spot in The Restaurant Business Top 100 ranking. Building on this success, RDG has expanded into new concepts, including AVA MediterrAegean in Winter Park, Florida, CASA NEOS on the Miami River, Claudie (opened Feb 2025), and MM, a Membership Community. Upcoming projects include AVA’s second location in Coconut Grove and Casa Neos Lounge (Fall 2025), Noora and HONŌ Japanese Steakhouse (Spring 2026). BUILD IT RDG's distinguished brand portfolio and exclusive membership program aim to create a network of venues and experiences that offer a unique lifestyle to guests and members in Florida. Our goal is to establish RDG as a leader in the luxury restaurant industry in the United States. GROW IT RDG has demonstrated rapid growth and is poised for significant economic expansion globally. We are actively exploring national markets such as New York City, Los Angeles, and Las Vegas, and international markets including Paris, London, Dubai, and Mexico City for potential expansion opportunities. SUMMARY: The sushi cook’s responsibilities include preparing traditional Japanese sushi rice, chopping, slicing, and filleting various kinds of fish. The Sushi cook may be asked to customize customers’ orders according to preferences and food allergy considerations. To be successful as a sushi cook, you must ensure that all ingredients used in dishes are of the highest quality. Ultimately, an exceptional sushi cook works well under pressure and always maintains restaurant standards including during busy periods. RESPONSIBILITIES: • Prepare all types of sushi, including maki, nigiri and sashimi., • Maintain complete knowledge of and comply with all departmental policies/service procedures/standards., • Maintain complete knowledge of correct maintenance and use of equipment; use equipment only as intended., • Anticipate guests' needs, respond promptly and acknowledge all guests, however busy and whatever time of day., • Maintain positive co-worker and guest relations at all times., • Maintain and strictly abide by State sanitation/Health regulations and company standards., • Follow prep work as specified by the Manager or Supervisor, • Perform job functions with attention to detail, speed and accuracy., • Perform job functions under variable working conditions (for example: heat or cold), • Prioritize and organize., • Be a clear thinker, remaining calm and resolving problems using good judgement., • Follow directions thoroughly., • Understand guest's service needs., • Work cohesively with co-workers as part of a team., • Work with minimal supervision., • Maintain confidentiality of company information and recipes REQUIREMENT/ QUALIFICATIONS: • Minimum 3 years' experience as a Sushi cook or at an Asian restaurant in a high-volume atmosphere., • Good knowledge of various sushi types and sushi-rolling techniques., • Compute basic arithmetic., • Provide legible communication., • Comprehend and follow recipes., • Food Handlers permit required., • Must be able to work nights, weekends and some holidays., • Must be able to speak, read and understand basic cooking directions., • Understanding and knowledge of safety, sanitation and food handling procedures.

Job DescriptionWe are building world-class luxury brands in cigars, fine dining, and entertainment, and we’re seeking a polished, professional Entertainment/VIP Reservation manager to join our team. This is a rare opportunity to be part of one of Miami’s most ambitious premium lifestyle destinations — combining Michelin‑level cuisine, bespoke cocktails, elite cigars, and unforgettable guest experiences.About the Role We are looking for a dynamic, service-oriented VIP Reservation & Entertainment Manager with a strong background in upscale hospitality and guest relations. The ideal candidate will be a natural host, skilled in curating memorable evenings, cultivating VIP relationships, and coordinating entertainment programming that elevates our venue to world-class standards. What You’ll Do: * Manage and oversee VIP reservations, table bookings, and private events with precision and discretion * Act as the primary point of contact for high-profile clientele, delivering personalized and seamless experiences * Coordinate entertainment programming, including live music, DJs, dancers and special performances * Work with the operations, marketing, and service teams to design and execute premium events and activations * Anticipate guest needs, offering tailored recommendations on dining, cocktails, and cigar pairings * Build long-term relationships with guests, talent, and partners to grow our VIP and entertainment network * Maintain the highest standards of hospitality, ensuring every guest encounter feels bespoke and memorable Ideal Candidate: * 3+ years of experience in luxury hospitality, nightlife and entertainment management * Strong network of entertainment contacts and VIP clientele. * Polished, poised, and professional in both presence and communication * Ability to multitask in a fast-paced, high-volume environment while maintaining composure * Exceptional organizational skills and attention to detail * Knowledge of fine dining, premium spirits, and cigar culture is a plus * Miami-based Powered by JazzHR qFqJXxTPtB

Job Description About Butler Butler Hospitality serves the world’s best hotel operators (Hersha, Real Hospitality, Crescent, M&R to name a few) to increase the efficiency of their food and beverage operations. Butler Hospitality takes over restaurants inside of full-service hotels and transforms their kitchens into delivery hubs that provide virtual room service and catering to nearby limited- and select-service hotels. Read more about Butler: Why Butler? Butler Hospitality is rapidly expanding, creating opportunities for growth within our organization. • Great pay and benefits, • Comprehensive Insurance, • Bonus Structure, • 401k, • PTO Butler Hospitality is looking for experienced Restaurant / Hotel F&B managers and chefs to join our growing organization. If you have a love of hospitality, a love of great hotels, and want to work with a company that is changing the face of foodservice in hotels every day then we want to hear from you. Qualifications: • Two years of management experience required., • Ability to communicate in English both verbally and nonverbally., • Exceptional and professional communication skills, both oral and written., • Food & Beverage Supervisory experience is required., • Must have a good understanding of how the job responsibilities relate to other area of the Hotel and specific areas of the Food and Beverage operations, • Assist with the management all hub employees to include all entertainment., • Must be able to work any shift, any day and long hours when necessary., • Recognized experience in hiring, training and empowering employees who are also held responsible and given consistent feedback., • Capacity to foster productive relations with peers and assure teamwork is the prevailing way to do business., • Excellent guest service skills. Ability to respond to handle difficult or stressful situations with tact and diplomacy. Physical Demands and Work Environment: • Frequently required to stand., • Frequently required to walk., • Frequently required to climb, balance, bend, stoop, kneel or crawl., • Frequently required to talk or hear., • Frequently required to lift/push/carry items up to 50 pounds. HQ5i8KvJts

Job Description Arlo Hotels, an independent lifestyle hotel is now actively seeking a dynamic Senior Food and Beverage Manager. A person in this position is someone who is passionate about people, driven by purpose, and clever in their approach. The Senior Food and Beverage Manager assists in the organization, management, and administration of all operational aspects for the Food and Beverage Outlets. RESPONSIBILITIES AND AUTHORITIES: • Approach all encounters with guests and team members in a friendly, service-oriented manner., • Maintain regular attendance in compliance with Arlo Hotel standards, as required by scheduling, which will vary according to the hotel's needs., • Maintain high standards of personal appearance and grooming, which includes proper dress and when working., • Always comply with Arlo Hotels standards and regulations to encourage safe and efficient hotel operations., • Be visible and interact with guests and team members to provide consistently high levels of quality service., • When the Director is off site, they will be ranking Manager on duty. SPECIFIC DUTIES: • Ensure that all aspects are communicated to the culinary team and to all other managers in the F&B department to ensure all details are correctly maintained., • Manage all reservation platforms with host team members, ensuring accuracy of all guest reservations and shift reservations., • Organize all documentation for shift work daily including pre-shift reports, daily training topics, shift floor plan, requisitions for beverage, food and sundries and manage labor daily., • Ensure all staff meet all established standards of service., • Monitor and test service skills of staff, retrain and reinforce all standards on food and quality and service details daily., • Monitor and report back to Director on the quality of work provided by other Managers on the staff., • Take lead for scheduling of hourly employees, • Assist with executing Payroll., • Train and coach Junior Managers, • Successfully and consistently communicate team goals, priorities, best practices, and operational changes, • Address performance issues quickly and respectfully with coaching and counselling and resolving any conflicts that may arise., • Provide feedback and appraisals, as necessary., • Monitor and maintain cleanliness of dining rooms and work areas; communicate issues of safety, cleanliness, or malfunctions to appropriate departments; manage maintenance/safety issues to completion., • Attend interdepartmental meetings to ensure good cross communication between departments., • Assist in the development of marketing initiatives, menu items, and other items to stimulate growth in sales for each outlet and a variety of latest market developments., • Be aware of and assist in controlling current budgeted and forecasted revenues, payroll, and product costs., • Ensure all current Accounting and People Services policies are being adhered to., • Report any issues or grievances to the Director of Food and Beverage and or People Services., • Assist in maintaining all Micros programming for food and beverage outlets., • Monitor hotel activities and troubleshoot problems., • Operate word processing program on the computer., • Perform any general cleaning tasks using standard hotel cleaning products to adhere to health standards., • Additional duties as necessary and assigned. REQUIREMENTS: • Must be able to stay on your feet for 8 hours plus, • Must work well in stressful, high-pressure situations and environments., • Must be effective at listening to, understanding and clarifying concerns and issues raised by team members and guests., • Must be able to prioritize departmental functions to meet due dates and deadlines., • Must be able to work with and understand financial information and data, and basic arithmetic function, • Must be able to convey information and ideas clearly with strong oral and written communication skills., • Must maintain complete confidentiality regarding team member relations and access to sensitive information or data., • Must have strong attention to detail, ability to prioritize departmental functions to meet due dates and deadlines. Education: High school or equivalent education required. Bachelor’s Degree preferred. Experience: Two (2) years of Food & Beverage Manager experience or equivalent. One (1) year of Restaurant Leadership in Hotel environment experience or equivalent. Knowledge: Must have strong computer skills and financial knowledge required. Certifications: Manager Alcohol awareness certification and Manager Food Service permit as required by local or state government agency.

Job Description POSITION PURPOSE: Manages, directs and organizes restaurant operations to maintain high standards of food and beverage quality, service and marketing to maximize profits through outstanding guest service. Oversees In Room Dining and Marketplace. EXAMPLES OF DUTIES: ESSENTIAL FUNCTIONS: • Interviews, selects, trains, supervises, counsels and disciplines restaurant staff for the efficient operation of the outlet. Organizes and conducts pre-shift and department meetings communicating pertinent information to the staff, such as house count and menu changes. Schedules and directs staff in their work assignments., • Maximizes restaurant department profitability; implements effective controls of food, beverage, and labor costs and monitors the restaurant’s budget to ensure efficient operations, including achieving budgeted revenue and labor expenses. Ensures par stock levels are maintained [by calculating inventory, ordering, retrieving and stocking product]. Evaluates cost effectiveness of all aspects of operation. Develops and implements cost saving and profit enhancement measures., • Utilizes computers to accurately charge guests, create forecast and revenue reports and draft correspondence. Inputs and retrieves data and changes computer procedures and programs the system accordingly., • Moves throughout facility and kitchen areas to visually monitor and take corrective action to ensure food quality and service standards are met. Verifies temperatures, judges appearance and taste of products, and checks preparation methods to determine quality. Provides guidance for improvement and implements necessary adjustments for consistency., • Regularly reviews and evaluates the degree of guest satisfaction of the restaurant; recommends and implements new marketing and/or operational policies and procedures when necessary to keep up with demand and market changes; investigates and resolves food quality and service complaints. Interacts positively with guests., • Responsible for ensuring compliance with all policies and procedures that relate to the restaurant as well as all local, state and federal laws and regulations; responsible for ensuring cleanliness and proper sanitation of all work and service areas., • Participates in the development, implementation and marketing of new and creative menus to attract a pre-determined guest market; promotes the cross-selling of other hotel outlets and the company. SUPPORTIVE FUNCTIONS: In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company. • Participate in the development of the annual budget for the restaurant; develop short and long term financial operating plans., • Attend mandatory meetings including divisional meetings, departmental meetings, associate meetings, etc., • Participate in Leader on Duty coverage program, which may require occasional weekend stay overs., • Participate in community public relations for the restaurant and the hotel., • Utilize traditional software programs such as Word, Excel, Publisher, PowerPoint and/or Outlook Express. [If required, then this should be moved to "Specific Job Knowledge, Skill and Ability" section.], • In emergencies, perform in the capacity of any position supervised., • Perform other duties and responsibilities as assigned or required. PHYSICAL REQUIREMENTS: Frequency Key: Rare - up to 1 hour, Occasional - 1-3 hours, Frequent - 3-6 hours, Constant - 6-8 hours Physical Activity Frequency Sitting Occasional Walking Frequent Climbing stairs Occasional Standing Frequent Crouching/Bending/Stooping Occasional Reaching Frequent Grasping Frequent Pushing/Pulling Occasional Near Vision Constant Far Vision Constant Hearing Constant Talking Constant Smell Frequent Taste Frequent Lifting/Carrying(#lbs) Occasional – up to 50 lbs. Travel Occasional OTHER DUTIES: Assimilate into The Trump National Doral-Miami Cultural Foundation through understanding, supporting and participating in all elements of the Trump Cornerstones. Demonstrate working knowledge of the service standards. Regular attendance in conformance with the standards, which may be established by Trump National Doral-Miami from time to time, is essential to the successful performance of this position. SAFETY REQUIREMENTS: Personal Protective Equipment (PPE) may be required when performing work duties that may have the potential of risk to your health or safety. The hotel will provide the required PPE. Associates will be trained in the proper use and care of any assigned PPE. It is your responsibility to report defective, damaged or lost PPE, or equipment that does not fit properly, to your Leader. ORGANIZATIONAL RELATIONSHIPS: Positions directly reporting to this position (titles): • Assistant Restaurant Leader, • Restaurant Supervisor, • Host/Greeter, • Server, • Busser, • Bartender, • Runner, • Cashier SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY: The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation. • Thorough knowledge of restaurant operations including foods, beverages, supervisory aspects, service techniques, and guest interaction., • Considerable skill in math [and algebraic equations?] using percentages., • Ability to communicate in English, both orally and in writing, with guests and associates, some of whom will require high levels of patience, tact, and diplomacy to defuse anger and to collect accurate information and to resolve problems., • Ability to work under pressure and deal with stressful situations during busy periods., • Ability to access and accurately input information using a moderately complex computer system., • Interpersonal skills to provide overall guest satisfaction. QUALIFICATION STANDARDS: EDUCATION: High School graduate or equivalent required. Four year college degree preferred. EXPERIENCE: At least 1-3 years of experience in related field preferred. Hotel restaurant management experience preferred. Experience with supervision of associates required. LICENSES OR CERTIFICATES: Food Service Sanitation certification. Alcohol Service permit (if state required). CPR certification preferred. GROOMING/UNIFORMS: All associates must maintain a neat, clean and well-groomed appearance. Specific uniform guidelines and/or required articles of clothing will be explained to you as a part of the orientation process. Trump National Doral participates in the federal E-Verify program, an electronic system that verifies employment authorization in the United States by comparing information from an employee’s Form I-9, Employment Eligibility Verification, with government databases. The company uses E-Verify only after an employee has accepted a job offer and completed the Form I-9. The company does not use E-Verify to pre-screen job applicants or candidates who have not received a job offer from the company.

Job DescriptionDUNKIN’ DONUTS RESTAURANT MANAGERS – FULL-TIME positions available. The Restaurant Manager will focus on motivating our teams, driving sales, controlling costs and maintaining our high standards. The General Manager is responsible for leading our teams to consistently exceed guest expectations. The General Manager will inspire his/her team and create an atmosphere that represents our company’s core values and provides a great work place for our employees. Essential Functions: • Maintains fast, accurate service and positive guest relations, • Ensures products are consistent with brand quality standards, • Ensures food quality and 100% customer satisfaction, • Responsible for the growth and development of Assistant Managers, Shift Leaders and Crew Members, • Assists Multi-Unit Manager in recruiting, interviewing, training, motivation, evaluation and termination of team members, • Administers and adheres to all company policies, • Provides information to Multi-Unit Manager that can lead to a more efficient process, • Responds to inquiries from all customers and employees, • Supervises cleaning and maintenance of equipment and arranges for repairs, contracts and other services, • Plans and implements work schedules Qualifications, Experience and Education: • 2 years of restaurant management experience, • Strong operational skills in a customer service environment, • Strong customer service skills required, • Strong interpersonal and conflict resolution skills required, • Ability to communicate effectively both orally and in writing, • Basic business math and accounting skills required, • Basic computer skills preferred, • Knowledge of food and labor cost, • Enjoys working with people, • Ability to create a fun environment for customers and staff, • Self-motivated and highly energetic, • Ability to handle confidential and sensitive information, • Serv-Safe certification required Requirements: • Must be 18 years of age or older, • Must have the legal right to work in the United States, • Must have a valid driver’s license, • Must have a clean driving record, • Satisfactory vehicle, • Must be able to work long hours, • Must be able to work days, nights, weekends, and as emergencies arise, • Ability to successfully perform the job duties Benefits for Full-Time Employees: • Heath and Dental Insurance, • Vision Insurance, • Life Insurance, • Short-Term Disability, • 401K with Match We use eVerify to confirm U.S. Employment eligibility.

Job Description RDG introduces its first restaurant-concept brand, MILA, which offers guests a culinary journey through exquisite MediterrAsian cuisine, opened in January 2020 in Miami Beach. Combining genuine hospitality, fine dining, and a sophisticated nightlife atmosphere, MILA has quickly become a premier destination within Miami's upscale social scene. At RDG, we are a collective of individuals dedicated to excellence and the art of sensory engagement. We embrace the rhythms of life and are motivated by the thrill of adventure. Our core principles focus on providing customers with immersive experiences, organic design, and a refined culinary journey. DREAM IT MILA has exceeded expectations in its initial two years, achieving remarkable success despite pandemic-related challenges and securing the #5 spot in The Restaurant Business Top 100 ranking. Building on this success, RDG has expanded into new concepts, including AVA MediterrAegean in Winter Park, Florida, CASA NEOS on the Miami River, Claudie (opened Feb 2025), and MM, a Membership Community. Upcoming projects include AVA’s second location in Coconut Grove and Casa Neos Lounge (Fall 2025), Noora and HONŌ Japanese Steakhouse (Spring 2026). BUILD IT RDG's distinguished brand portfolio and exclusive membership program aim to create a network of venues and experiences that offer a unique lifestyle to guests and members in Florida. Our goal is to establish RDG as a leader in the luxury restaurant industry in the United States. GROW IT RDG has demonstrated rapid growth and is poised for significant economic expansion globally. We are actively exploring national markets such as New York City, Los Angeles, and Las Vegas, and international markets including Paris, London, Dubai, and Mexico City for potential expansion opportunities. SUMMARY: Bartenders are primarily responsible for the seamless execution of greeting guests at the bar, guiding them through the ordering process, preparing cocktails, beverages per standard operating guidelines set forth in the bar manual, Uses appropriate garnishes, barware, glassware, and recipes for all beverages. Oversees bar maintenance. Always maintain a clean and organized bar. Keeps bar area supplied in glassware, soda, garnishes, etc. RESPONSIBILITIES: • Complete understanding of all menus, menu structure, ingredients, origins, suppliers, seasonality, flavor and texture, allergy restrictions, preparation methods (and limitations), presentations styles, • Complete understanding of the cocktail program of the Main Bar as well as L’Atelier by MILA bar program, have knowledge of the spirits available, their pricing, history and flavor profile, • A complete understanding of the wines-by-the-glass program, pairings., • A Working understanding of the cellar, proper wine service; decanting, appropriate use of glassware; Possess a strong knowledge of the beer and N/A program, • Complete knowledge of dining service standards in relation to guests dining at the bar., • Knows how to operate the cash register correctly., • Cashes out all server banks and reconciles paperwork each night., • Conducts thorough bar inventory writing down the amount of all products-juice, soda, napkins, condiments, and dry goods., • Completes inventory form accurately. Assists with the stocking of all liquor, beer, wine, and N.A. beverage products., • Assists with orders and requisitions for the bar., • Communicates all 86’d items to managers in a prompt manner., • Control the amount of alcohol served, so that guests do not become intoxicated., • Maintain complete knowledge of and comply with all departmental policies/service procedures/standards., • At the start of each shift check daily prep list to ensure it is complete and sufficient prep product is available., • Understand and comply consistently with our standard portion sizes, batching/cooking methods, and quality standards and bar rules, policies, and procedures., • Maintain complete knowledge of correct maintenance and use of equipment; use equipment only as intended., • Anticipate guests’ needs, respond promptly and acknowledge all guests, however busy and whatever time of day., • Attending employee meetings and communicating suggestions for improvement as needed., • Handle, store and rotate all products properly., • Understand and comply with Company Policies., • Promptly report equipment and food quality problems to Management team, • Always maintain positive co-worker and guest relations., • Maintain and strictly abide by State sanitation/Health regulations and company standards., • Follow prep work as specified by the Manager or Supervisor. SKILLS AND QUALIFICATIONS: • A minimum of 3-4years of experience in high volume, elevated dining restaurant, recognized cocktail bar/lounge, • Must be detail oriented and possess effective communication and written skills., • State complaint food handling certificate, • Ability to multi-task., • Must be a team player., • Self-motivated and performance driven., • Professionalism and courtesy., • Remain in stationary position for up to 8 hours throughout work shift.

Job Description Restaurant General Manager Confidential Resort Property | Southeastern U.S. | $75,000–$85,000 + Bonus + Relocation A confidential, upscale mountain resort in the Southeast is seeking a strategic and service-driven Restaurant General Manager to lead a critical transformation of its signature restaurant ahead of a full renovation scheduled for early 2026. This high-impact role is equal in scope to the Executive Chef and reports directly to the Assistant General Manager. It is designed for a polished operator with the potential to evolve into a broader Food & Beverage Director role. The Opportunity This is a rare chance to reset a full-service resort restaurant operation during a period of intentional modernization. The incoming GM will be charged with developing and executing operational SOPs, elevating service culture, and bringing a high level of polish and professionalism to a team in transition. The role also provides oversight of events and banquets as needed until a Banquet Director is in place. Compensation & Benefits • Base Salary: $75,000 to $85,000, • Bonus: 10 to 15 percent discretionary bonus in 2026, • Relocation: Support provided (in development) Ideal Profile • “Soft but stern” leadership style with a high EQ and strong presence on the floor, • Strong in guest relations, service standards, and FOH development, • Track record of success in renovation, repositioning, or operational overhaul environments, • Ability to inspire professional pride and rebuild team morale, • Highly organized and calm under pressure, with a bias toward action and improvement, • Resort is undergoing a full operational reset with committed and supportive ownership, • Business mix includes corporate travel (weekdays), leisure/tourism (weekends), and year-round timeshares Requirements Leadership Priorities • Build and implement systems for service consistency and accountability, • Lead a service culture overhaul through clear standards and structured training, • Navigate operational complexity ahead of a January–February 2026 renovation, • Foster guest loyalty through visible, personalized engagement Compensation & Benefits • Base Salary: $80,000 - $85,000, • Bonus: 10% to 15% based on KPI's, • Relocation: Support provided (in development)

Job Description Position Purpose: Responsible for providing support to Director and Assistant Director of Banquets in the execution of all banquet functions, including but not limited to organizing staffing, payroll management, micros entry, signed banquet checks, ordering food product, supplies and end of month administrative reports. EXAMPLE OF DUTIES: • Scheduling of servers, bartenders and set up personnel, including agency staffing., • Finalizing weekly payroll and entry in Unifocus., • Ordering specialty food & beverage products needed to service events per Banquet Event Orders. Controlling associated cost by maintaining / ordering appropriate levels of par items, • Inventory to manage expiring products., • Maintain and manage agency contacts. Communicating when agency service is needed and managing agency invoices ensuring that the Hotel is being billed correctly for the agency hours staffed., • Create and monitor changes to the associate’s work schedule, communicating changes to associates and agency., • Support the Captains in finding creative solutions to any issues that may arise to ensure our guest’s receive the highest level of service, • Effectively handle and communicate changes in a calm, positive demeanor ESSENTIAL FUNCTIONS • Maintaining staffing rosters and completed weekly staffing assignments as directed by the Director / Associated Director of Banquets., • Calling associates to confirm schedules., • Processing weekly payroll., • Ensure that signed banquet checks are collected and filed., • Manage relationship with agency staffing providers. Scheduling temporary staffing as needed for events., • Banquet Department orders for food and beverage as needed based upon information on BEOs and management of par level stock inventories., • Verbally communicate, in a calm, positive demeanor, during the course of the function with the kitchen, service, beverage, conference services, engineering staffs, and with the guest to ensure timely execution of events, quality service, adherence to all applicable federal, state, local safety and health regulations and corporate standards. Other Due to the cyclical nature of the hospitality industry, associates may be required to work varying schedules to reflect the business needs of the resort. Regular attendance in conformance with the standards, which may be established by Trump National Doral - Miami from time to time, is essential to the successful performance of this position. Associates with irregular attendance will be subject to disciplinary action, up to and including termination of employment. Due to the industry that we are in a need will occur for each associate to provide “Lateral Service”. Our goal is to ensure that we are maximizing customer satisfaction and as result there will be times when our teammates in Operations will call upon us for support in order to ensure customer satisfaction occurs. When we are fortunate enough for this to occur, each associate will positively respond unless there is a chance that an opportunity resulting in dissatisfying a guest could occur. If this is the case the Leader is to be notified and the level of support that is being requested will be obtained. SUPPORTIVE FUNCTIONS: In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company. • Attend meetings such as BEO meetings, staff meetings, Pre-con meetings, F&B meetings., • Order supplies and linens for function from Purchasing and Housekeeping departments., • Separates, posts and distributes event order sheets., • Assist servers and captains with the execution of events according to the event order and Trump National Doral - Miami quality standards. PHYSICAL REQUIREMENTS: Frequency Key: Never – 0 hours; Rare – up to 1 hour; Occasional – 1-3 hours; Frequent – 3-6 Hours; Constant – 6-8 hours Physical Activity Frequency Sitting Occasional Walking Frequent Climbing stairs Frequent Crouching/Bending/Stooping Occasional Reaching Occasional Grasping Occasional Pushing/Pulling Rare Near Vision Frequent Far Vision Frequent Hearing Constant Talking Frequent Smell Occasional Lifting/Carrying (# lbs), up to 50+ lbs Rare Travel Rare OTHER DUTIES: Assimilate into Trump National Doral - Miami Cultural Foundation through understanding, supporting and participating in all elements of the Trump Cornerstones. Demonstrate working knowledge of the service standards. SAFETY REQUIREMENTS: OSHA laws require the use of the following Personal Protective Equipment (PPE) when performing work duties that have the potential of risk to your health or safety: • None Associates will be trained in the proper use and care of assigned PPE. The resort provides the required PPE. It is your responsibility to report defective, damaged or lost PPE, or equipment that does not fit properly, to your Manager. SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation. • Ability to read, listen and communicate effectively in English both verbally and in writing in order to prepare official memorandum and correspondence as well as provide clear and meaningful instructions, guidance and counseling to all associates., • Must have comprehensive knowledge of food and beverage preparations, service standards, guest relations and etiquette., • Knowledge of appropriate table settings and service ware., • Knowledge of all applicable federal, state and local health and safety regulations., • Ability to effectively supervise people. QUALIFICATION STANDARDS: EDUCATION Four year college degree preferred. At least two year college (associate) degree required EXPERIENCE At least two years in banquet/catering field preferred. Hospitality experience required. At least 5 years experience in direct supervision required. LICENSES OR CERTIFICATES None GROOMING All associates must maintain a neat, clean and well-groomed appearance (specific standards available). NOTICE: The hospitality business functions seven days a week, twenty-four hours a day. In addition, this is a hospitality business and a hospitable service atmosphere must be projected at all times. Upon employment, all associates are required to fully comply with Trump National Doral - Miami rules and regulations for the safe and efficient operation of resort facilities. Associates who violate resort rules and regulations will be subject to disciplinary action, up to and including termination of employment. Trump National Doral Miami participates in the federal E-Verify program, an electronic system that verifies employment authorization in the United States by comparing information from an employee’s Form I-9, Employment Eligibility Verification, with government databases. The company uses E-Verify only after an employee has accepted a job offer and completed the Form I-9. The company does not use E-Verify to pre-screen job applicants or candidates who have not received a job offer from the company.

Position Summary The Director of Front Office is responsible for overseeing all Front Office operations, ensuring exceptional guest service, efficient departmental performance, and adherence to brand standards. This leadership role manages the Front Desk, Guest Services, Concierge, Bell/Door teams, and Reservations (if applicable), with a focus on maximizing guest satisfaction, operational efficiency, and revenue opportunities. The Director of Front Office serves as a key ambassador of the hotel, maintaining a strong presence in the lobby and throughout guest-facing areas. Key Responsibilities Operational Leadership • Direct and oversee all Front Office functions, including Front Desk, Guest Services, Concierge, Bell/Door, and Night Audit., • Ensure daily operations run smoothly and consistently with brand and service standards., • Develop and implement departmental policies, procedures, and service initiatives., • Ensure a warm, welcoming, and seamless arrival and departure experience for all guests., • Resolve guest concerns promptly, professionally, and effectively., • Oversee VIP/elite guest experience programs, ensuring personalized service., • Manage departmental budgets, payroll, and operational expenses., • Optimize room revenue through effective oversight of upselling, occupancy strategies, and rate management in coordination with Revenue Management., • Recruit, train, mentor, and develop Front Office leadership and line-level staff., • Conduct performance reviews, coaching sessions, and maintain positive employee relations., • Ensure compliance with hotel policies, local regulations, and industry standards., • Oversee the accuracy of guest information, billing, and credit procedures., • Work closely with Security, Housekeeping, Engineering, and Sales to support smooth operations., • Partner with other department heads to support hotel-wide objectives and guest service goals., • Participate in daily operational meetings and leadership briefings., • Communicate changes, updates, and expectations clearly to departmental teams. Qualifications • Minimum 3–5 years of Front Office leadership experience in a full-service hotel; Miami or resort market experience preferred., • Strong knowledge of PMS systems (e.g., Opera, Amadeus, or similar)., • Proven ability to lead teams in a fast-paced, guest-centric environment., • Excellent communication, organizational, and problem-solving skills., • Ability to work flexible schedules, including nights, weekends, and holidays as needed., • Hospitality degree or equivalent experience preferred. Physical Requirements • Ability to stand, walk, and be physically present in front-of-house areas for extended periods., • Ability to lift up to 25 lbs occasionally.

Job DescriptionCompany Description We are looking for a Guest Relations Manager to join the re-opening of the famed Delano Miami Beach. Set to open its doors in early 2026, Delano Miami Beach will fuse historic charm with contemporary luxury, reflecting a reimagined experience that pays homage to the original visionary concept. Comprising 171 rooms and distinct food and beverage concepts, the hotel will preserve its iconic walk-in pool and, in addition, unveil a new pool on an amenity deck, offering breathtaking views of the ocean. Delano Miami Beach will act as the brand’s flagship location, re-establishing Delano as a trailblazer in luxury lifestyle hospitality. Ennismore, in partnership with Cain International (the owners of Delano Miami Beach as well as partner in the Delano brand), are currently undertaking a significant renovation and redevelopment of the iconic Delano hotel. Job Description JOB OVERVIEW: Under the general guidance of the Director of Front Office, the Guest Relations Manager is responsible for overseeing all Guest Experience functions, including managing Guest Service & Guest Relations Agents, Concierge, and VIP services. This role ensures the highest levels of hospitality and service by managing guest interactions, addressing inquiries, and resolving service issues promptly. Serving as a key representative of hotel management, the Guest Relations Manager proactively enhances the guest journey from pre-arrival to departure and collaborates closely with all hotel departments to maintain service standards that exceed brand expectations and drive overall guest satisfaction. YOUR KEY RESPONSIBILITIES: • Manage day-to-day operations to consistently deliver quality service that meets or exceeds customer expectations., • Provide exceptional guest services that enhance satisfaction and encourage guest loyalty and retention., • Identify and address guest needs by communicating effectively, offering guidance, and providing constructive feedback and coaching to team members., • Proactively intervene in guest or employee issues to maintain property integrity, ensure guest satisfaction, and support employee wellbeing., • Lead by example through demonstrating outstanding hospitality skills and setting a positive standard for guest relations., • Empower and motivate employees to deliver excellent and personalized guest service at all times., • Monitor employee service behaviors closely and provide timely, individual feedback for continuous improvement., • Maintain high visibility in public areas, especially during peak times, to support staff and assist guests promptly., • Respond immediately to guest requests and concerns to ensure swift resolution and satisfaction., • Regularly engage with guests throughout the property to gather feedback on service quality, product experience, and overall satisfaction., • Accurately record guest issues in the guest response tracking system to ensure follow-up and accountability., • Review guest satisfaction survey results with employees to highlight successes and areas for improvement., • Track and analyze guest feedback and issue reports from multiple sources (Tripadvisor, Guest Alerts, Glitch Log, Revinate, ReviewPro, Nuvola) to identify trends and implement corrective actions., • Respond directly to guest feedback when necessary, maintaining positive guest engagement and resolving issues effectively., • Ensure all department equipment is maintained in proper working conditions and that all department areas, including storerooms, are clean and organized., • Perform essential administrative duties for the Guest Relations department, including reporting, scheduling, and documentation., • Schedule, supervise, and support staff to guarantee prompt, friendly, and attentive guest service at all times., • Ensure strict compliance with brand standards, operating procedures, and company policies to uphold the hotel's reputation and operational excellence., • We recognize we are in the hospitality industry and that it may require us to provide lateral service., • We will on occasion call for everyone in the team to, on a routine basis, perform various related tasks as needed in the spirit of providing exceptional guest service. Additional Information All your information will be kept confidential according to EEO guidelines.

Job Description Job Title: Restaurant Manager Company: V&E Hospitality Group Job Type: Full-Time About V&E Hospitality Group: V&E Hospitality Group is a renowned hospitality company committed to delivering exceptional dining and entertainment experiences to our patrons. We take pride in our diverse portfolio of bars and restaurants, each offering a unique atmosphere and a dedication to outstanding customer service. Position Overview: V&E Hospitality Group is seeking a results-driven and passionate individual to join our team as a Restaurant Manager. The Restaurant Manager is responsible for overseeing the day-to-day operations of the restaurant, ensuring exceptional customer service, and leading a team to deliver a superior dining experience. If you are a dedicated hospitality professional with strong leadership skills, we encourage you to apply. Key Responsibilities: • Operations Management: Oversee all aspects of restaurant operations, including staffing, scheduling, inventory management, and cost control, to achieve financial and operational goals., • Customer Service: Maintain a high standard of customer service by setting the example for staff, addressing customer concerns, and ensuring a welcoming and enjoyable dining experience., • Staff Supervision: Recruit, train, and supervise restaurant staff, including servers, bartenders, hosts, and kitchen personnel. Foster a positive work environment and provide ongoing coaching and feedback., • Financial Management: Monitor and manage restaurant budgets, expenses, and revenue, with a focus on achieving profitability targets. Ensure accurate cash handling and financial reporting., • Quality Control: Uphold and enforce food safety and quality standards, ensuring the consistency of food and beverage offerings. Conduct regular inspections and audits., • Guest Relations: Build and maintain strong guest relationships, address feedback, and proactively seek opportunities to enhance the guest experience., • Inventory and Procurement: Manage inventory levels, conduct regular inventory counts, and place orders for supplies and ingredients as needed. Optimize vendor relationships for cost savings., • Marketing and Promotion: Collaborate with the marketing team to develop and implement promotional strategies, events, and marketing campaigns to drive business growth., • Previous experience in restaurant management, including front-of-house and back-of-house operations, is required., • Strong leadership, communication, and interpersonal skills., • Excellent problem-solving abilities and a proactive approach to addressing challenges., • Financial acumen and the ability to analyze and interpret financial reports., • Knowledge of food safety, sanitation, and industry best practices., • Availability to work evenings, weekends, and holidays as needed. · Ability to move throughout the dining room effectively. · Ability to lift and carry serving trays weighing up to 15lbs and bus tubs weighing up to 40 lbs. · Ability to perform reaching and stooping motions. Benefits: • Competitive salary and performance-based bonuses., • Opportunities for career advancement within V&E Hospitality Group., • Employee discounts on food and beverages., • A positive and dynamic work environment., • Training and development opportunities., • Health, vision, and dental benefits. V&E Hospitality Group is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. We use eVerify to confirm U.S. Employment eligibility.

Job Description Job Title: Restaurant Manager Company: V&E Hospitality Group Job Type: Full-Time About V&E Hospitality Group: V&E Hospitality Group is a renowned hospitality company committed to delivering exceptional dining and entertainment experiences to our patrons. We take pride in our diverse portfolio of bars and restaurants, each offering a unique atmosphere and a dedication to outstanding customer service. Position Overview: V&E Hospitality Group is seeking a results-driven and passionate individual to join our team as a Restaurant Manager. The Restaurant Manager is responsible for overseeing the day-to-day operations of the restaurant, ensuring exceptional customer service, and leading a team to deliver a superior dining experience. If you are a dedicated hospitality professional with strong leadership skills, we encourage you to apply. Key Responsibilities: • Operations Management: Oversee all aspects of restaurant operations, including staffing, scheduling, inventory management, and cost control, to achieve financial and operational goals., • Customer Service: Maintain a high standard of customer service by setting the example for staff, addressing customer concerns, and ensuring a welcoming and enjoyable dining experience., • Staff Supervision: Recruit, train, and supervise restaurant staff, including servers, bartenders, hosts, and kitchen personnel. Foster a positive work environment and provide ongoing coaching and feedback., • Financial Management: Monitor and manage restaurant budgets, expenses, and revenue, with a focus on achieving profitability targets. Ensure accurate cash handling and financial reporting., • Quality Control: Uphold and enforce food safety and quality standards, ensuring the consistency of food and beverage offerings. Conduct regular inspections and audits., • Guest Relations: Build and maintain strong guest relationships, address feedback, and proactively seek opportunities to enhance the guest experience., • Inventory and Procurement: Manage inventory levels, conduct regular inventory counts, and place orders for supplies and ingredients as needed. Optimize vendor relationships for cost savings., • Marketing and Promotion: Collaborate with the marketing team to develop and implement promotional strategies, events, and marketing campaigns to drive business growth., • Previous experience in restaurant management, including front-of-house and back-of-house operations, is required., • Strong leadership, communication, and interpersonal skills., • Excellent problem-solving abilities and a proactive approach to addressing challenges., • Financial acumen and the ability to analyze and interpret financial reports., • Knowledge of food safety, sanitation, and industry best practices., • Availability to work evenings, weekends, and holidays as needed. · Ability to move throughout the dining room effectively. · Ability to lift and carry serving trays weighing up to 15lbs and bus tubs weighing up to 40 lbs. · Ability to perform reaching and stooping motions. Benefits: • Competitive salary and performance-based bonuses., • Opportunities for career advancement within V&E Hospitality Group., • Employee discounts on food and beverages., • A positive and dynamic work environment., • Training and development opportunities., • Health, vision, and dental benefits. V&E Hospitality Group is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. We use eVerify to confirm U.S. Employment eligibility.

The opportunity Delaware North Sportservice is searching for a Director of Hospitality to join our team at Miami Freedom Park in Miami, Florida. As a Director of Hospitality, you will be a food and beverage operations leader responsible for training and developing your team, managing people, processes, budgets, and expenses effectively, and delivering quality service to guests. Pay Minimum – Anticipated Maximum Base Salary: $110,600 - $139,300 / year In addition to base salary, we offer an annual bonus plan based on company and individual performance, or a role-based, uncapped sales incentive plan. The advertised pay range represents what we believe at the time of this job posting, that we would be willing to pay for this position. Only in special circumstances, where a candidate has education, training, or experience that far exceeds the requirements for the position, would we consider paying higher than the stated range. Information on our comprehensive benefits package can be found at . What we offer At Delaware North, we care about our team members' personal and professional journeys. These are just some of the benefits we offer: • Medical, dental, and vision insurance, • 401(k) with up to 4% company match, • Annual performance bonus based on level, as well as individual, company, and location performance, • Paid vacation days and holidays, • Paid parental bonding leave, • Tuition and/or professional certification reimbursement, • Generous friends-and-family discounts at many of our hotels and resorts What will you do? • Assist in establishing and implementing current and long-term objectives, plans and policies, and budget, • Build and maintain healthy relationships with license partners and maintain positive guest relations, ensuring enjoyable and memorable experiences, • Supervise and coordinate the activities of unit management and oversee the supervision of team members, and ensure company policy and procedures are followed, • Oversee the recommendation and creation of prices and portions for products and services within the approved profit plan, • Ensure compliance with federal, state, and local regulations regarding liquor, sanitation, payroll, and employment More about you • A Bachelor’s degree in hospitality, hotel management, business, or related field, or equivalent experience, • Minimum four years’ experience in food & beverage, hospitality, or similar management role, • Entrepreneurial skills and skills in financial management and budgeting, • Ability to coach and mentor a diverse workforce, working independently and as part of a team, • Organizational and time management skills, as well as written, verbal, and interpersonal communication skills Our business is all about people, and that includes you. At Delaware North, you’re not just part of a team — you’re part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success. Who says you can’t love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you’re interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we’re invested in helping you achieve your career goals. Together, we’re shaping the future of hospitality — come grow with us! Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status. $110,600 - $139,300 / year

The opportunity Delaware North Sportservice is searching for a Director of Hospitality to join our team at Miami Freedom Park in Miami, Florida. As a Director of Hospitality, you will be a food and beverage operations leader responsible for training and developing your team, managing people, processes, budgets, and expenses effectively, and delivering quality service to guests. Pay Minimum – Anticipated Maximum Base Salary: $110,600 - $139,300 / year In addition to base salary, we offer an annual bonus plan based on company and individual performance, or a role-based, uncapped sales incentive plan. The advertised pay range represents what we believe at the time of this job posting, that we would be willing to pay for this position. Only in special circumstances, where a candidate has education, training, or experience that far exceeds the requirements for the position, would we consider paying higher than the stated range. Information on our comprehensive benefits package can be found at . What we offer At Delaware North, we care about our team members' personal and professional journeys. These are just some of the benefits we offer: • Medical, dental, and vision insurance, • 401(k) with up to 4% company match, • Annual performance bonus based on level, as well as individual, company, and location performance, • Paid vacation days and holidays, • Paid parental bonding leave, • Tuition and/or professional certification reimbursement, • Generous friends-and-family discounts at many of our hotels and resorts What will you do? • Assist in establishing and implementing current and long-term objectives, plans and policies, and budget, • Build and maintain healthy relationships with license partners and maintain positive guest relations, ensuring enjoyable and memorable experiences, • Supervise and coordinate the activities of unit management and oversee the supervision of team members, and ensure company policy and procedures are followed, • Oversee the recommendation and creation of prices and portions for products and services within the approved profit plan, • Ensure compliance with federal, state, and local regulations regarding liquor, sanitation, payroll, and employment More about you • A Bachelor’s degree in hospitality, hotel management, business, or related field, or equivalent experience, • Minimum four years’ experience in food & beverage, hospitality, or similar management role, • Entrepreneurial skills and skills in financial management and budgeting, • Ability to coach and mentor a diverse workforce, working independently and as part of a team, • Organizational and time management skills, as well as written, verbal, and interpersonal communication skills Our business is all about people, and that includes you. At Delaware North, you’re not just part of a team — you’re part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success. Who says you can’t love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you’re interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we’re invested in helping you achieve your career goals. Together, we’re shaping the future of hospitality — come grow with us! Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status. $110,600 - $139,300 / year

The opportunity Delaware North Sportservice is searching for a Premium Services Manager to join our West Club and Catering team at Miami Freedom Park in Miami, Florida. As a West Club and Catering Manager, you will oversee the operations of the premium department at Miami Freedom Park on event days, providing a memorable experience for our guests. Pay Minimum – Anticipated Maximum Base Salary: $55,300 - $74,600 / year In addition to base salary, we offer an annual bonus plan based on company and individual performance, or a role-based, uncapped sales incentive plan. The advertised pay range represents what we believe at the time of this job posting, that we would be willing to pay for this position. Only in special circumstances, where a candidate has education, training, or experience that far exceeds the requirements for the position, would we consider paying higher than the stated range. Information on our comprehensive benefits package can be found at . What we offer At Delaware North, we care about our team members' personal and professional journeys. These are just some of the benefits we offer: • Medical, dental, and vision insurance, • 401(k) with up to 4% company match, • Annual performance bonus based on level, as well as individual, company, and location performance, • Paid vacation days and holidays, • Paid parental bonding leave, • Tuition and/or professional certification reimbursement, • Generous friends-and-family discounts at many of our hotels and resorts What will you do? • Hire and train food and beverage team members in the premium department, • Develop team members and provide ongoing job performance feedback, • Schedule, coordinate, and supervise the club's food and beverage team members and operations on event days, • Partner with front and back of house management to ensure event day operations are effective and a success for guests and team members, • Handle guest relations and monitor adherence to quality assurance standards, • Ensure compliance with federal, state, local, and company regulations regarding the sale of alcohol, OSHA, payroll, and employment guidelines, • Prepare monthly projection reports; ensure effective systems for cash, inventory, and payroll are in place More about you • Minimum of three years' hospitality management experience required, preferably in a high-volume setting, • Strong managerial and leadership ability, • Experience with inventory, cost control, and purchasing required, • Financial management, accountability, and budgeting experience required, • Ability to analyze data and make decisions independently, • Ability to work evenings, weekends, and holidays Our business is all about people, and that includes you. At Delaware North, you’re not just part of a team — you’re part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success. Who says you can’t love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you’re interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we’re invested in helping you achieve your career goals. Together, we’re shaping the future of hospitality — come grow with us! Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status. $55,300 - $74,600 / year