JOB DESCRIPTION Job Description Description: About Us: At Advocare Jersey Heights Pediatrics, we are dedicated to providing compassionate and high-quality care to children and their families. Our pediatric practice is a warm and welcoming environment, and we’re looking for a friendly, reliable, and organized Front Desk Medical Receptionist to be the first point of contact for our young patients and their families. If you are passionate about working in pediatrics and enjoy creating positive experiences for children and parents, we’d love for you to join our team. The Front Desk Medical Receptionist plays an essential role in ensuring smooth operations in our pediatric practice. You’ll be the first face our patients see and the voice they hear when calling, so a warm, friendly demeanor and exceptional organizational skills are key to this role. Benefits Available: - Medical and Prescription Drug Coverage - Dental Insurance - Vision Insurance - 401K Employer Match - Flexible Spending Accounts (FSA) - Health Savings Account (HSA) - Voluntary Hospital Indemnity Insurance - Voluntary Term Life and AD&D Insurance - Voluntary Short-Term Disability & Long-Term Disability Insurance - Voluntary Critical Illness, Cancer, and Accident Insurance - MetLife Auto/Vehicle & Home Insurance Discounts How to Apply: Please submit your resume if you want to be considered for this position! Requirements: Key Responsibilities: - Greet patients and families with warmth and professionalism as they arrive - Check in patients, verify insurance information, and update personal details - Schedule, confirm, and reschedule pediatric appointments - Answer phone calls, direct inquiries, and assist parents with appointment-related questions - Collect co-pays, process payments, and provide receipts - Maintain patient records and ensure all forms are completed accurately - Help manage patient flow in a busy office, coordinating with clinical staff - Keep the reception area clean, organized, and welcoming for children and parents - Educate families about office policies, insurance, and payment procedures - Ensure confidentiality and privacy of patient information in accordance with HIPAA guidelines Qualifications: - High school diploma or equivalent required - Previous experience in a pediatric medical office or healthcare setting preferred - Familiarity with pediatric terminology and patient needs is a plus - Proficiency with electronic medical records (EMR) systems - Excellent communication skills with a focus on interacting with children and parents - Strong organizational skills with the ability to multitask in a fast-paced environment - Friendly, patient, and empathetic attitude toward children and families - Bilingual (English/Spanish or other languages) is a plus but not required
Office Manager – Carnegie Hill New York (CHI) New York, NY Full-Time | In-Person | Monday–Friday | Trauma-Informed, Harm Reduction-Based Care 🏥 About Us Carnegie Hill New York (CHI) is a respected outpatient treatment provider located on Manhattan’s Upper East Side. We deliver trauma-informed, harm reduction-based care for individuals living with substance use disorders through our: OTP (Opioid Treatment Program) CDOP (Chemical Dependency Outpatient Program) We support recovery from opioids, alcohol, cannabis, stimulants, and other substances. CHI emphasizes dignity, compassion, and evidence-based care. We are currently seeking a full-time Office Manager to oversee clinic operations and lead administrative support for either the OTP or CDOP program. 📝 Job Responsibilities Oversee front office and administrative operations for either OTP or CDOP Provide reception and clerical needs, ensuring efficient scheduling and patient flow Manage patient check-in, intake, billing coordination, and insurance verification Ensure accuracy of EHR entries and documentation in accordance with CHI policy Maintain supply ordering and inventory control Serve as a key liaison between administrative, clinical, and executive teams Ensure a calm, organized, and welcoming environment for patients and staff Attend required program education/training topics Demeanor supports the principles of trauma-informed and harm reduction-based care ✅ Qualifications Bilingual (English/Spanish) – Preferred Familiarity with electronic medical records preferred. Method One / Computalogic is our EMR. (training materials will be provided) Experience in administrative coordination or office management (healthcare setting preferred) Excellent organizational, communication, and multitasking skills High school diploma or equivalent required; associate’s or bachelor’s degree preferred Dependable, detail-oriented, and team-oriented Understanding of trauma-informed and harm reduction frameworks a plus ⏰ Schedule Full-time, in-person role Monday–Friday schedule based on program assignment: OTP hours: 6:30 AM – 2:30 PM CDOP hours: 9:00 AM – 5:00 PM Staff are assigned to one program (OTP or CDOP) and will not be expected to work both No weekends required 📍 Location: 116 East 92nd Street, Manhattan, NY (Upper East Side) Easily accessible via the 4, 5, 6, and Q subway lines 💲 Compensation Competitive hourly wage (based on experience) No health insurance or PTO benefits offered Training provided during onboarding, including Method One / Computalogic Inclusive, mission-driven team environment 📬 How to Apply Please submit your resume and a brief cover letter via Indeed. Applications are reviewed on a rolling basis. 🤝 Join Our Team Carnegie Hill New York is an equal opportunity employer committed to equity, diversity, and inclusion. We welcome applications from individuals of all backgrounds and lived experiences.