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Key Responsibilities: Review and process patient billing data accurately and in a timely manner. Submit claims to Medicare, Medicaid, and private insurance companies. Follow up on unpaid claims and conduct necessary resubmissions for denied claims. Handle appeals for rejected claims and ensure timely resolution. Communicate effectively with insurance companies, patients, and healthcare providers to resolve billing issues. Maintain up-to-date knowledge of billing regulations and homecare policies. Process and verify medical codes for patient services, ensuring compliance with state and federal regulations. Work closely with the clinical team to ensure accurate billing for services rendered. Maintain organized and accurate billing records. Qualifications: 3+ years of medical billing experience, preferably in homecare or healthcare settings. Experience with resubmissions and appeals processes. Proficiency in billing software and working knowledge of medical terminology and coding. Strong knowledge of Medicare, Medicaid, and private insurance billing and reimbursement policies. Excellent attention to detail and organizational skills. Strong communication skills to interact with insurance companies, patients, and internal teams. Ability to work independently and manage multiple tasks efficiently.
Position Overview: We are seeking a highly motivated and experienced Customer Service/Sales Manager to join our team. This is a remote position, allowing you to work from the comfort of your home while managing and leading our customer service team to ensure the highest level of customer satisfaction. Key Responsibilities: - Lead and manage a team of customer service representatives to deliver outstanding support and sales. - Develop and implement customer service policies and procedures to enhance the customer experience. - Monitor and analyze customer service metrics to identify areas for improvement. - Provide coaching, training, and performance feedback to team members. - Handle escalated customer inquiries and resolve complex issues effectively. - Collaborate with other departments to ensure a seamless customer journey. - Maintain up-to-date knowledge of products and services to provide accurate information to customers. - Foster a positive and productive team environment. Qualifications: - Proven experience as a Customer Service Manager or in a similar leadership role. - Excellent communication and interpersonal skills. - Strong problem-solving abilities and a customer-centric mindset. - Ability to work independently and manage a remote team effectively. - Proficiency in using customer service software and tools. - Flexibility to adapt to changing priorities and handle multiple tasks. - Ability to engage with your team and provide a fun work environment, team builders, ice breakers via zoom - Prior management, sales or a related field (preferred). Benefits: - Competitive pay $68,000 and performance-based bonuses. - Flexible working hours and remote work environment. - Opportunities for career growth and professional development. - Supportive and inclusive company culture. How to Apply: If you are passionate about delivering exceptional customer service and have the skills to lead a remote team, we would love to hear from you! Please submit your resume and a cover letter detailing your relevant experience, introduce yourself and a brief description on why you would be a great candidate.
Are you a dedicated and compassionate healthcare professional seeking a rewarding opportunity to make a difference in patient care during the night? Well this Surgical Support Company is seeking an experienced and caring Onsite Caretaker to join our team: Responsibilities: - Provide attentive and empathetic care to patients at our surgical support facility during the night shift. - Perform wound care, dressing changes, and post-surgical wound assessments with meticulous attention to detail. - Monitor and record patients' vital signs, promptly reporting any significant changes to the medical team. - Administer pain management techniques and medications in accordance with physicians' instructions. - Assist with pre-operative and post-operative preparations and procedures under the guidance of medical professionals. - Collaborate effectively with the medical team to ensure comprehensive and patient-centered care during nighttime hours. - Prepare and serve nutritious meals and snacks, catering to dietary requirements and post-surgical nutritional needs. - Maintain a clean and organized facility, ensuring adequate supplies of medical equipment and meal preparation essentials. - Keep accurate and up-to-date patient records, documenting all care provided during the shift. - Provide emotional support and comfort to patients and their families, fostering a positive and reassuring environment. - Adhere to all safety protocols, infection control measures, and company policies, especially during the night when support resources may be limited.
Queens Location: Main Job Tasks and Responsibilities · greet patients · register patients according to established protocols · assist patients to complete all necessary forms and documentation including medical insurance · ensure patient information is accurate including billing information · inform patients of medical office procedures and policy · maintain and manage patient records · move patients through appointments as scheduled · answer incoming calls and deal with inquiries · transfer calls as required · schedule patient appointments · collect co-pays and payments · report statistics as required · obtain external medical reports as required by medical professionals · respond and comply to requests for information · deal with incoming and outgoing post · complete other clerical duties as assigned · ensure reception area is well maintained, neat and clean · safeguard patient privacy and confidentiality · check patient's insurance eligibility · Billing Posting EOBs Education and Experience · Associate Degree or higher. · knowledge of medical terminology, procedures and diagnosis preferred · knowledge of computer and relevant software applications · knowledge of general administrative and clerical procedures · working knowledge of healthcare insurance preferred · Key Competencies · communication skills · information collection and management · planning and organizing · attention to detail · customer service skills · adaptability · confidentiality · responsible Job Type: FullTime Required experience: Medical related field for at least 1 year preferred. Required language: Cantonese or Mandarin Preferred Must be legal to work in the US
We are seeking a dedicated and compassionate Physical Therapist Assistant to join our team. In this role, you will work closely with licensed physical therapists to provide high-quality patient care in various settings, including outpatient clinics and home community care. Your expertise in physical therapy will be invaluable as you assist patients in their rehabilitation journey. The ideal candidate will possess a strong understanding of medical terminology, anatomy, and the ability to develop effective care plans tailored to individual patient needs. Responsibilities Assist physical therapists in implementing treatment plans for patients recovering from injuries or surgeries. Provide direct patient care, including exercises, manual therapy techniques such as trigger point therapy, and mobility assistance. Monitor patient progress and report any changes or concerns to the supervising therapist. Educate patients and their families on treatment plans and exercises to be performed at home. Maintain accurate documentation of patient treatments and progress in accordance with facility policies. Collaborate with healthcare team members to ensure comprehensive patient care. Uphold safety standards and maintain a clean working environment. Experience Prior experience in a healthcare setting is preferred, particularly in sports medicine/podiatry Knowledge of medical terminology and anatomy is essential for effective communication within the healthcare team. Familiarity with developing care plans for various patient populations is a plus. Experience with outpatient therapy settings is beneficial but not required. A strong commitment to providing compassionate patient care and improving patient outcomes. Join our team as a Physical Therapist Assistant and make a meaningful impact on the lives of those we serve! Job Types: Full-time, Part-time, Contract, Per diem, Temporary Medical Specialty: Physical & Rehabilitation Medicine Schedule: 12 hour shift 3x12 8 hour shift Day shift Evening shift Holidays Monday to Friday Night shift No weekends Experience: Physical therapy: 2 years (Required) License/Certification: Physical Therapy License (Required) CPR Certification (Required) Ability to Commute: New York, NY 10028 (Required) Ability to Relocate: New York, NY 10028: Relocate before starting work (Required)
- Educate healthcare professionals: Provide information about the drugs, their medical benefits, and how they compare to competitors - Build relationships: Establish trust with healthcare professionals by building connections and demonstrating product knowledge - Stay up to date: Keep current with industry products, services, and policies - Travel: Visit healthcare facilities like hospitals, physicians, and pharmacies to share information and get orders