Healthcare revenue cycle jobs in North Bergen, New Jersey - Page 3Create job alerts

Job DescriptionWhy Charlie Health? Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they're met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported. Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection—between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we're expanding access to meaningful care and driving better outcomes from the comfort of home. As a rapidly growing organization, we're reaching more communities every day and building a team that's redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we'd love to meet you. About the Role Charlie Health is seeking a Manager, Business Systems to own and evolve the core operating systems that power our admissions, scheduling, clinical access, and revenue workflows. You will be responsible for architecting, governing, and continuously improving the logic that defines how our business actually runs, using Salesforce as the backbone of our operational nervous system. You will partner closely with Operations, Clinical, Revenue Cycle, Data, and Engineering leaders to design deterministic, scalable systems that improve access to care, increase throughput, and protect revenue and compliance at scale. This role will report through Charlie Health's Product Management team and is ideal for someone from a Strategy & Operations, BizOps, RevOps, or consulting background who wants to move from analysis and recommendations into true systems ownership, with a path towards Product Management. We're a team of passionate, forward-thinking professionals eager to take on the challenge of the mental health crisis and play a formative role in providing life-saving solutions. If you're inspired by our mission and energized by the opportunity to increase access to mental healthcare and impact millions of lives in a profound way, apply today. Responsibilities • Own the architecture, governance, and roadmap for Charlie Health's Salesforce-based operating systems, • Translate real-world operational workflows into scalable, deterministic system logic, • Design routing, automation, case management, and capacity allocation frameworks that directly impact access to care, revenue capture, and compliance, • Partner with Operations, Clinical, Admissions, Scheduling, and RCM teams to identify bottlenecks and convert them into system-level solutions, • Define and enforce schema design, automation standards, and change-control governance, • Build economic and throughput models to inform prioritization and system design, • Lead cross-functional initiatives that improve funnel performance, reduce operational friction, and increase scalability, • Partner with Salesforce Admins and Engineers to deliver clean, auditable, maintainable systems, • 2+ years of experience in Strategy & Operations, Management Consulting, BizOps, RevOps, GTM Ops, Analytics, or related roles, • Strong analytical and modeling skills (SQL / Excel / Sheets / BI tools), • Experience translating complex operational workflows into system logic, • Familiarity with CRM, workflow automation, or revenue operations systems (Salesforce strongly preferred), • Ability to think in constraints, throughput, and operating models, • Excellent cross-functional communication and stakeholder management skills, • Comfortable owning high-impact systems in a fast-growing environment, • Work authorized in the United States and native or bilingual English proficiency, • Familiarity with cloud-based collaboration tools (Google Suite, Slack, Zoom, Salesforce), • Must be willing to work in-person 4 days per week in our office in Union Square, NY.Benefits Charlie Health is pleased to offer comprehensive benefits to all full-time, exempt employees. Read more about our benefits here. The total target base compensation for this role will be between $125,000 and $175,000 per year at the commencement of employment. In addition to base compensation, this role also offers a performance bonus. The expected total cash compensation range, including potential bonus, will be between $137,500 and $192,500 per year. Please note, pay will be determined on an individualized basis and will be impacted by location, experience, expertise, internal pay equity, and other relevant business considerations. Further, cash compensation is only part of the total compensation package, which, depending on the position, may include stock options and other Charlie Health-sponsored benefits. #LI-HYBRID Our Values • Connection: Care deeply & inspire hope., • Congruence: Stay curious & heed the evidence., • Commitment: Act with urgency & don't give up. Please do not call our public clinical admissions line in regard to this or any other job posting. Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: . Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent from @charliehealth.com email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services. Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals. At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people. Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation. By clicking "Submit application" below, you agree to Charlie Health's Privacy Policy and Terms of Service. By submitting your application, you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help, reply HELP.

Job DescriptionAbout Clarion The hardest part of healthcare shouldn’t be getting an appointment. Today, medical staff drown in backlogs of calls, faxes, and scheduling requests. Patients struggle to get the right care at the right time, staff members burn out, and clinics lose billions in revenue. This isn’t a failure of care - it’s a failure of capacity. Clarion exists to solve this problem at scale. Our AI agents handle the patient journey from end-to-end; from scheduling and rescheduling appointments, to managing referrals and prescription refills. Our AI performs complex workflows with a human-like touch that patients love. We’ve raised $5.5M from Accel, Y Combinator, and Sequoia (Scout), along with founders from Ophelia, Medallion, and Counsel Health. We’re an in-person team based in New York City, moving quickly to ensure every patient gets the care they need. Why Join Us? * Solving a real-world challenge: We’re addressing a critical problem that affects millions of patients and providers daily. Our AI agents outperform human schedulers and restore the time needed to focus on patients. * Early-stage with strong market validation: We’ve seen 10x revenue growth in the last year alone. We handle millions of interactions for customers ranging from virtual care clinics to a $5B health insurance company. * Founding team: Our co-founders bring a deep understanding of the healthcare landscape. Our CEO is a Stanford/Harvard-trained physician and clinical ops leader (Two Chairs, Ophelia), and our CTO is an ex-Amazon Alexa engineer who led AI/ML teams at Salesforce. * Outsized early impact: You'll be joining at an early stage where your contributions shape our company's trajectory, processes, and culture, with significant influence on how we grow. * In-person collaboration advantage: We've built in-person since day one and maintain this as a strategic advantage. We move faster, build stronger bonds, and create a cohesive culture. What you'll be working on * Generate qualified pipeline through cold outbound and manage inbound interest * Drive top-of-funnel growth through targeted multi-channel outreach (phone, LinkedIn, email) * Advance opportunities through strategic discovery and qualification * Continuously expand and refine outbound strategy through prospecting and list curation by researching, testing, and prioritizing accounts * Partner with AEs to seamlessly advance qualified leads through the sales cycle * Act as Clarion's first voice to the market by representing our mission with credibility and empathy Requirements * 1+ years of experience in sales development, with a proven ability to drive cold outreach, run outbound campaigns, and consistently generate pipeline * Exceptional communicator with strong verbal and written skills, able to craft compelling messaging and confidently engage executives from day one * Gritty and self-motivated, with a bias toward action, persistence under pressure, and comfort navigating ambiguity in a fast-paced environment * Detail-oriented and metrics-driven, constantly focused on execution * Healthcare interest or experience: You're curious about healthcare workflows and challenges; experience selling into healthcare orgs is a strong plus * Sales tools fluency: Proficient with CRMs, outreach platforms, Sales Navigator, and other sales enablement tools * Excited to work from our NYC office 5 days a week You are a good fit if * You're naturally curious and creative, always asking sharp questions and thinking critically about how AI can improve healthcare operations * You're relentless, pushing through roadblocks with resilience and a solutions-first mindset * You're meticulous and organized, managing your pipeline with precision and never letting details slip * You're a systems thinker, constantly analyzing and improving what works to drive scalable results * You bring focused energy and genuine enthusiasm, showing up motivated by the mission every single day What we offer * Direct mentorship: Work closely with our founding team and experienced leaders who will invest in your professional development * Meaningful equity: Early employee stock options with significant ownership potential * Comprehensive benefits: 100% covered healthcare, flexible time off, commuter benefits, weekly team lunches * Team culture: Quarterly retreats and monthly team events that build genuine connections in our close-knit NYC team * Impact at scale: Work that builds the infrastructure to help millions of patients access care Interview Process At each stage, we decide within 24hrs and update you shortly after: * First Chat (20 min) [Virtual]: Quick conversation about your sales experience and passion for healthcare transformation. * Outreach Simulation (30 min) [Virtual]: Live role-play where you'll pitch Clarion to a "healthcare executive" and handle objections. * Take-home Exercise: Create a targeted outreach sequence for a specific healthcare segment demonstrating your research and messaging skills. * Team Day (3 hours) [In-Person]: Visit our New York office to shadow live sales calls, meet the team, and present your outreach strategy. If you're ready to transform how millions of patients connect with their healthcare providers, we'd love to hear from you. Compensation Range: $80K - $120K

Job Description This is a hybrid role in New York City. You are expected to be in office 3 days a week. About Seated Seated exists to help restaurants thrive in an industry defined by thin margins and underutilized capacity. We unlock incremental demand by connecting restaurants to a network of millions of high-intent diners through demand-driven pricing and rewards. By intelligently filling empty tables, Seated enables operators to reach new guest profiles, motivate first-time visits, and increase visit frequency—while driving higher average check sizes and sustainable, profitable growth. Seated is active in 19 U.S. markets and continues to expand nationally as we build technology that delivers measurable value for both restaurants and guests. Role Overview As an Account Executive at Seated, you will own the full sales cycle for acquiring new restaurant partners nationwide. This is a transactional, high velocity SMB sales role with short sales cycles and clear activity expectations. You will be responsible for outbound prospecting, running demos, managing pipeline, and closing new business. Responsibilities • Prospect and generate new outbound opportunities with restaurants across the US, • Own the sales process from first outreach through close, • Run product demos and lead objection handling conversations, • Operate in a short sales cycle environment, typically under 30 days, • Manage post demo pipeline with urgency and discipline to drive decisions, • Execute high volume outbound activity including cold calling, email, and other outreach channels, with expectations of 50+ plus dials and 30+ plus emails per day, • Generate and run a high volume of meetings, • Partner with Sales Operations and Restaurant Experience to ensure smooth handoff and partner success, • Provide feedback to improve sales strategy, tooling, and process, • 1 to 3 years of full cycle sales experience in a high volume, transactional SMB environment, • Experience closing deals in short sales cycles, • Demonstrated success in outbound heavy roles with clear activity expectations, • Strong organizational skills and ability to manage multiple opportunities simultaneously, • Experience using a CRM such as Salesforce Nice to haves • Experience with one call close selling motions, • A passion for restaurants or a restaurant background, • $103,000 OTE, • Stock options, • Generous 401(k) match, • Comprehensive Healthcare, Dental, and Vision plans, including virtual care options, • Pre-Tax Flexible FSA, Dependent Care FSA, • Commuter Benefits, • Up to 16 weeks of paid parental leave, • Unlimited PTO, • Wellhub Membership with access to thousands of gyms and studios, • Citi Bike Monthly Membership, • $100 a month to spend at Seated restaurants At Seated, we welcome passionate people from all backgrounds, helping us to make dining experiences more accessible & rewarding. If you have the curiosity & passion to drive our mission together, we would love to hear from you.

Job Description Overview At Essen Health Care, we care for that! As the largest privately held multispecialty medical group in the Bronx, we provide high-quality, compassionate, and accessible medical care to some of the most vulnerable and under-served residents of New York State. Guided by a Population Health model of care, Essen has five integrated clinical divisions offering urgent care, primary care, and specialty services, as well as nursing home staffing and care management. Founded in 1999, our over 20-year commitment has fueled an unwavering dedication toward innovating a better healthcare delivery system. Essen has expanded from a single primary care office to an umbrella organization offering specialties from women’s health to endocrinology, from psychiatry to a vast array of other specialties. All clinical services are offered via telehealth or in-person at over 35 medical offices and at home through the Essen House Calls program. Essen Health Care is the place Where Care Comes Together! We are looking for the most talented and effective individuals to join our rapidly growing company. With over 1,100 employees and 400+ Practitioners, we care for over 250,000 patients annually in New York City and beyond. From medical providers to administration & operational staff, there is a career here for you. Join our team today! Job Summary The Billing and Coding Compliance Specialist is responsible for ensuring that all billing and coding activities across the organization are accurate, compliant with applicable laws and regulations, and aligned with internal policies. Responsible for ensuring timely responses to Insurances regarding audit requests. This role works closely with billing staff, coders, healthcare providers, and compliance officers to identify risk, provide education, and ensure integrity in revenue cycle operations. Responsibilities • Respond in a timely manner to Insurance audit requests., • Review clinical documentation and coding to ensure appropriate CPT, ICD-10, and HCPCS codes are assigned, and documentation meets coding billing submitted., • Identify and report compliance risks and recommend corrective actions to mitigate risk., • Collaborate with customer service and billing staff to provide guidance and feedback on patient disputes., • Formally escalate identified compliance risks, adverse audit findings, potential regulatory exposure, and patterns of non-compliance to Medical Directors and Executive Leadership in accordance with the organization’s compliance and governance framework., • Oversee and ensure full-cycle audit compliance management, including receipt, risk assessment, investigation, corrective action planning, payer response submission, monitoring, and documented closure of all external audits to ensure regulatory adherence and defensible outcomes., • Assist in the development, implementation, and enforcement of policies and procedures related to billing and coding compliance., • Investigate and resolve coding or billing discrepancies., • Prepare and maintain documentation of audit results, findings, and improvement plans., • Support external audits and respond to requests for documentation or clarification., • Stay current on updates to coding regulations, payer policies, and compliance requirements., • Participate in compliance committees and contribute to continuous improvement initiatives., • Ethico patient grievances related to billing and coding. KPIs • Documentation completeness: 100% of audits maintained with complete audit trails, including findings, responses, remediation, and closure sign-off., • Repeat finding reduction: ≥ 25% year-over-year reduction in repeat audit findings related to billing and coding non-compliance., • Corrective action completion rate: 100% of approved corrective action plans are implemented and validated within defined timelines., • Audit closure turnaround time: ≥ 90% of audits fully resolved and formally closed within payer or regulatory deadlines., • Education & Certification: Experience: Skills & Competencies: Working Conditions: * • High School Diploma or equivalent required; associate or bachelor's degree preferred., • Certified Professional Coder (CPC), Certified Coding Specialist (CCS), or equivalent credential required., • Certified in Healthcare Compliance (CHC) a plus., • Minimum of 3 years of experience in medical billing, coding, or compliance auditing., • Strong knowledge of Medicare, Medicaid, and commercial payer rules., • Familiarity with EHR and billing systems (e.g.,EWC)., • Strong attention to detail and analytical skills., • Excellent communication and interpersonal skills., • Ability to handle confidential information with integrity., • Proficiency in Microsoft Office Suite, especially Excel and Word., • Primarily office-based with occasional travel for training or audits. 2 days in office required at a minimum Essen Health care is proud to be an equal opportunity employer, and we seek candidates who desire to work in and serve an ethnically diverse population.

Job Description Sales Representative – Medical Technology (Vision & Hearing VR Platforms) Company: Olleyes, Inc () About Us Olleyes is a rapidly growing MedTech company transforming how vision and hearing care are delivered. Our Virtual Reality platforms (VisuALL and HearALL) combine advanced diagnostics, AI-driven automation, and immersive technology to improve clinical outcomes, increase practice efficiency, and enhance patient experience. Our solutions are used by leading ophthalmologists, optometrists, hospitals, and healthcare networks—and we are expanding aggressively across the U.S. and internationally. Position Overview We are seeking a highly motivated, results-driven Sales Representative to drive adoption of our cutting-edge VR diagnostic platforms. This role is ideal for someone who thrives in a consultative sales environment, understands healthcare dynamics, and is passionate about bringing innovative technology to clinical practices. You will be responsible for managing the full sales cycle—from lead generation and product demonstrations to closing and account expansion. Key Responsibilities • Identify, prospect, and develop new business opportunities within optometry, ophthalmology, and healthcare networks, • Conduct compelling product demonstrations (virtual and in-person) showcasing clinical and economic value, • Build strong relationships with physicians, practice managers, and key decision-makers, • Communicate clear ROI, workflow efficiency, and patient care benefits, • Manage the full sales cycle: lead qualification → demo → proposal → closing, • Collaborate with clinical and technical teams to support onboarding and customer success, • Maintain accurate pipeline and forecasting in CRM, • Represent Olleyes at conferences, trade shows (e.g., Vision Expo), and industry events, • Stay current on industry trends, competitive landscape, and reimbursement dynamics Qualifications • 1+ years of experience in medical device, healthcare, or B2B sales (ophthalmology/optometry preferred), • Strong consultative selling and relationship-building skills, • Ability to communicate complex clinical and technical concepts clearly, • Comfortable presenting to physicians and executive stakeholders, • Self-starter with high energy, resourceful, discipline, and accountability, • Willingness to travel (as needed for territory and events) Preferred Qualifications • Experience selling diagnostic equipment or capital medical devices, • Existing relationships within eye care or healthcare networks, • Familiarity with SaaS or subscription-based sales models, • Experience with emerging technologies (AI, VR, digital health) What We Offer • Competitive base salary + uncapped commission structure, • Opportunity to sell truly differentiated, innovative technology, • Fast-growing company with significant market potential, • Direct impact on improving patient care and clinical workflows, • Supportive, entrepreneurial team environment Why Join Olleyes? • Be at the forefront of healthcare innovation (VR + AI), • Help providers increase efficiency, revenue, and quality of care, • Work with a product that physicians and patients genuinely prefer, • Play a key role in scaling a company with strong clinical validation and market traction How to Apply Please submit your resume and a brief note highlighting your experience and interest in medical technology sales.

Job DescriptionCompany Description Smiths Detection is a global leader in detection and screening technologies for the protection of people and assets, supporting safety, security and freedom of movement in today’s world. At Smiths Group plc, we apply leading-edge technology to design, manufacture and deliver market-leading innovative solutions that meet our customers' evolving needs, and touch the lives of millions of people every day. We are a FTSE100, global business of around 14,600 colleagues, based in 50 countries. Our solutions have a real impact on lives across the planet, enabling industry, improving healthcare, enhancing security, advancing connectivity and supporting new homes. Our products and services are often critical to our customers’ operations, while our proprietary technology and high service levels help create competitive advantage. We welcome colleagues with a curious mind, who are happy with responsibility, enjoy a challenge and are attracted by the idea of working at a business with an almost 170-year history of innovation, and five global divisions, all experts in their field. We believe that different perspectives and backgrounds are what make a company flourish and are proud to be a company with values grounded in integrity, respect, ownership, customer focus, and passion. Job Description This position requires daily travel to locations in and around the New Jersey, and New York Metro area, including the airport. Troubleshoots, services, installs (deploys) and repairs Trace, X-Ray, CT X-Ray and Cargo Inspection equipment at customer sites. Maintains field service log and filing system to properly initiate, organize and maintain all field service and job files until work is completed Demonstrates initiative and dedication through positive use of downtime and an overall willingness and eagerness to consistently exceed customer and company requirements. Conducts follow up calls with the customer to ensure satisfaction of work. • Responsible for meeting daily service repair needs and driving customer satisfaction, • Foster positive customer relations and a high degree of customer satisfaction by communicating effectively with customers., • Installs, repairs and maintains equipment in the field; provides customer training as required., • Must be able to respond to emergency and non-scheduled calls for service within established response time goals., • Completes all scheduled maintenance within required deadlines. Documents all inspections, maintenance, repair work and submits paperwork in a timely basis, • Order, install, and return parts and manages repair parts cycle time, • Maintains an accurate inventory of parts and tools., • Maintains currency on all technical certifications., • Reviews all logs for open issues and prepares formal reports to customers as necessary., • Participates in Service Sales opportunities and assists with promoting and implementing revenue programs., • Looks to senior level FSTs for knowledge growth and support when needed., • Ensures that tools and test equipment are properly maintained and calibrated, • Assesses product/equipment performance based on field support data; recommends modifications or improvements., • Seeks to provide technical support to customers and other service professionals as required., • May participate in site surveys, pilot program service activities, attend meetings, champion special projects and prepare exclusive reports., • Possesses a solid level of technical knowledge on the company’s Trace and X-Ray technologies., • Maintains clear and concise business communication proficiency, both oral and written, • Establishes and maintains a close relationship with senior level FST’s and Product Managers in order to support the needs of the customer and remain aware of current technical trends., • Exercises every available measure to control and minimize costs while maximizing revenue, • Must submit expenses, time cards and other administrative tasks within the specified timelines., • Travel, overtime and work hours other than Monday-Friday may be required., • Comply with and ensure department compliance with Company health, safety and environmental policies., • Comply with all applicable U.S. export control and security regulations., • Other duties as requiredQualifications Education/Training: Associate’s Degree/Related Trade Certification (electrical, electronic, mechanical)/Military Training (electrical, mechanical, electronics). (Equivalence achieved through comparative work and life experience of 1-3 years is acceptable work experience in a related electrical or mechanical field service role). Computer literacy; competency in use of all programs within MS Office Suite and aptitude for learning specialized software programs. Experience: Minimum of 3 years experience directly involved in troubleshooting and field repair of electrical and electronic systems and equipment. Knowledge/Skills: Individuals shall possess excellent communications skills and have a strong orientation for customer focus and teamwork. Must be responsive to all customer issues at all times. Must be willing & able to travel at short notice. Supervises: While supervision is not considered a primary responsibility of this position, there may be instances where supervision of others on a project basis may be required Background: This position requires Sensitive Security Information (SSI) access and vetting via the TSA. Applicant must successfully pass a federal background investigation. OTHER REQUIREMENTS: • Possess excellent organizational, communication, interpersonal skills with the ability to multitask several projects at once., • Excellent customer service skills and the ability to handle stressful situations., • Self-motivated, reliable, and accountable individual, • Possess excellent telephone skills, • Must be able to lift/carry 80 lbs., • Must be confident in the operation of carts, hoists, davit cranes, pallet jacks or other devices as defined in the manuals and Technical Advisory documentation., • Job requires full body mobility Work environment is typically considered to be wherever the customer of concern is located. Service will typically be rendered at airports, correctional facilities, courthouses, cruise ships or other locations as required. SDI is a Federal Contractor and a drug-free workplace. By submitting an application, I confirm that I understand that the Company has a right to require me to submit to a drug test prior to employment and at any time during my employment, to the extent permitted by law. Additional Information We offer… Join us and we’ll help build your career, with excellent training and opportunities for career growth across the business, both locally and globally. You’ll experience an inclusive environment, with strong leadership and a focus on safety and wellbeing. You’ll also have the flexibility to choose from a wide range of benefits to suit your lifestyle, offering you and your family support from a health and wellbeing, financial and lifestyle perspective. Join us and work for a world-leader, with the benefits and training to reward your dedication and skills. Be part of a team where we are making the world a safer place. HIRING SALARY RANGE: $77,600 - 105,050/yr. (Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant and alignment with internal and market data.) This is a comprehensive benefits package including medical, dental, and vision insurance; 401(k) with company match; paid time off; and other benefits. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, protected veteran status, disability, or any other legally protected characteristic. If you have a disability and you believe you need a reasonable accommodation in order to search for a job opening or to submit an online application, please e-mail or call toll-free 877-703-1029. This email and phone number is created exclusively to assist disabled job seekers whose disability prevents them from being able to apply online. Only messages left for this purpose will be returned. Messages left for other purposes, such as following up on an application or technical issues not related to a disability, will not receive a response. Smiths Detection participates in the Electronic Employment Verification Program. We believe that different perspectives and backgrounds are what make a company flourish. All qualified applicants will receive equal consideration for employment regardless of color, religion, sex, sexual orientation, gender identity, national origin, economic status, disability, age, or any other legally protected characteristics. We are proud to be an inclusive company with values grounded in equality and ethics, where we celebrate, support, and embrace diversity. At no time during the hiring process will Smiths Group, nor any of our recruitment partners ever request payment to enable participation – including, but not limited to, interviews or testing. Avoid fraudulent requests by applying jobs directly through our career’s website (Careers - Smiths Group plc)

Job Description Tabs is the leading AI-native revenue platform for modern finance and accounting teams. Tabs agents automates the entire contract-to-cash lifecycle, including billing, collections, revenue recognition, and reporting, to help teams eliminate manual work and accelerate cash flow. High-growth companies like Cursor and Statsig rely on Tabs to generate invoices directly from contracts, reconcile payments in real time, and automate ASC 606 compliance. Founded in 2023, Tabs has raised over $91 million from Lightspeed Venture Partners, General Catalyst, and Primary. The team is headquartered in New York and brings deep expertise in finance and AI. Why This Role Matters Hiring great people is the single biggest unlock for our growth. That’s where you come in. As our Senior Technical Talent Acquisition Partner, you’ll be the engine behind scaling our AI, Engineering, Product, and Support. You’ll own the recruiting process end-to-end, partner with Technical leadership, and play a defining role in shaping the future of our team. This isn’t just another recruiting role. It’s a chance to: * Build recruiting excellence from the ground up at a hypergrowth AI startup. * Directly impact our company by hiring the talent who will build our platform. * Grow your career in a high-visibility role with exposure to exec leadership. If you’re someone who thrives in fast-paced environments, loves creating structure out of ambiguity, and gets energized by closing top talent, this is your stage. What You’ll Do * Run full-cycle recruiting for Technical teams * Actively source and engage top candidates, you won’t just wait for them to apply. * Design interview processes that are fair, fast, and laser-focused on quality. * Be a trusted partner to hiring managers. * Deliver a world-class candidate experience that leaves people raving about Tabs, even if they don’t get the offer. * Champion recruiting best practices and help set the foundation for a scalable hiring machine. * Extend and negotiate offers, sealing the deal with top performers. About You * 4 or more years of in-house recruiting experience (at least two with technical roles). * A closer: you know how to find, engage, and close top candidates. * A builder: excited to help shape processes and set high talent standards. * A partner: strong communicator who can influence and collaborate across functions. * Hungry, curious, and energized by startup speed. Have more experience on the GTM side? We are also hiring for a Senior GTM Talent Acquisition Partner! We’re a NYC-based team, working together in our Manhattan office 4–5 days per week. Not a perfect match on paper? Apply anyway! We’re big believers in potential. Perks and Benefits (Full-time Employees) * Competitive compensation and equity * Unlimited PTO * Up to 100% employer covered monthly healthcare premium (medical, dental, vision) * Lunch provided via Sharebite, plus dinner for any later office days. * Parental leave up to 12 weeks * Tax free commuter and parking benefits * Voluntary insurances (Life, Hospital, Critical Illness, Accident) * Employee Assistance Program (Rightway) * 401k Tabs is an equal opportunity employer. We welcome teammates of all identities and do not discriminate on the basis of race, ethnicity, religion, gender identity, sexual orientation, age, disability, veteran status, or any other protected characteristic. We’re committed to creating an environment where everyone can grow, contribute, and feel comfortable being themselves. Compensation Range: $150K - $175K

Job Description We are seeking a strategic and data-driven Senior Manager, Operations Planning & Analytics to lead forecasting, inventory planning, and business analytics initiatives. This high-impact role sits at the intersection of operations, finance, and merchandising - acting as a trusted advisor to senior leadership and orchestrating the evolution of our planning capabilities in an increasingly digital landscape. In this role, you will oversee executive-level planning deliverables, lead a high-performing analytics team, champion digital transformation initiatives, and drive the integration of AI/ML capabilities into our planning processes. Responsibilities: Strategic Planning & Forecasting • Lead Demand and Inventory Fulfilment Planning within the S&OP process across departments, integrating data driven drivers and business insights into cohesive business strategies, • Develop rolling forecasts (weekly, monthly, quarterly) using advanced statistical methods and AI/ML models to achieve >85% forecast accuracy, • Design scenario planning frameworks for supply chain disruptions, incorporating risk assessments and mitigation strategies, • Partner cross-functionally with merchandising, finance, operations, manufacturing, and commercial teams to align business plans with revenue targets and margin goals, • Lead inventory optimization strategies balancing service levels with working capital efficiency across our global distribution network, • Manage seasonal collection planning and limited edition releases unique to luxury markets Advanced Analytics & Business Intelligence • Translate complex data into executive-ready insights, delivering strategic recommendations to C-suite leadership, • Build and maintain real-time dashboards tracking KPIs across sales performance, inventory health, forecast accuracy, and operational metrics, • Implement predictive analytics for demand sensing, customer behavior modeling, and trend identification, • Lead competitive intelligence analysis and market trend monitoring to inform strategic planning, • Develop pricing and promotional effectiveness models in collaboration with commercial teams, • Champion data governance standards and ensure data quality across planning systems Digital Transformation & Technology Leadership • Drive AI/ML integration into planning processes, serving as orchestrator of human-AI collaborative workflows, • Lead technology selection and implementation projects for planning systems (SAP IBP, Anaplan, o9, JDA/Blue Yonder), • Partner with IT and Engineering teams to automate reporting and scale data infrastructure (Snowflake, Tableau, Power BI), • Champion transition from manual Excel-based processes to integrated, cloud-based planning platforms, • Develop and monitor AI model performance, ensuring continuous improvement and value realization, • Build organizational capabilities in digital tools and advanced analytics methodologies Cross-Functional Leadership & Stakeholder Management • Serve as primary planning liaison to executive leadership, presenting monthly business reviews and strategic recommendations, • Consolidate inputs from planning, merchandising, finance, and operations into unified strategic narratives, • Facilitate weekly S&OP meetings and monthly integrated business planning sessions, • Manage relationships with key technology vendors and external partners, • Drive change management initiatives supporting digital transformation and process optimization Team Development & Organizational Capability Building • Lead and develop a team of 2-3 professionals including demand planners, supply planners, business analysts, and data scientists, • Set clear OKRs, drive execution of high-impact projects, and foster culture of continuous learning, • Develop team capabilities in AI/ML tools, statistical modeling, and advanced planning methodologies, • Support career development through mentoring, cross-training, and stretch assignments, • Build succession planning pipeline for critical planning roles Risk Management & Business Continuity • Develop multi-scenario contingency plans for supply chain disruptions, • Lead crisis response planning and execution during disruptions, • Implement early warning systems for demand volatility and supply constraints Innovation & Continuous Improvement • Identify opportunities to enhance forecast accuracy through emerging technologies, • Lead lean/six sigma initiatives improving planning cycle time by 20-30%, • Deploy strategic evolution of KPIs and performance management frameworks, • Bachelor's degree in Business, Finance, Engineering, Supply Chain, Operations Research, or Analytics, • 10+ years experience in operations planning, supply chain analytics, demand planning, or related functions, • 3 years in leadership roles with direct report management experience, • Proven experience in luxury goods, premium consumer brands, or high-end retail preferred, • Demonstrated success in S&OP process leadership and cross-functional program management, • Track record of digital transformation initiatives and technology implementations, • MBA or relevant Master's degree preferred, • APICS/ASCM certification (CPIM, CSCP) strongly preferred, • Additional certifications in data science, project management (PMP), or Lean Six Sigma valued Technical Competencies • Advanced Excel modeling including VBA, complex formulas, and large dataset manipulation, • Statistical software proficiency: R, Python, or SAS for predictive modeling preferred, • BI/Visualization tools: Tableau, Power BI, Looker, or similar platforms, • Planning systems: Experience with SAP IBP, Anaplan, o9, JDA/Blue Yonder, or similar, • Database skills: experience with SQL, Snowflake, BigQuery, or similar preferred, • AI/ML understanding: Familiarity with machine learning concepts and applications in planning, • ERP systems: SAP, Oracle, or similar enterprise systems Core Competencies • Strategic thinking with ability to connect operational metrics to business outcomes, • Executive communication skills with experience presenting to C-suite stakeholders, • Change leadership driving transformation in complex, matrixed organizations, • Analytical problem-solving using data-driven approaches to complex challenges, • Cross-cultural competency for global team collaboration, • Comfort with ambiguity and ability to navigate shifting priorities At Blue Nile, many of our roles offer a high-quality, comprehensive benefits package including healthcare, paid time off, retirement planning and opportunities for career advancement. Some offerings are dependent upon the role, employment type, work schedule or location: • Hybrid Work Environment, • Paid Time Off, • Medical, Dental, Vision and Prescription Insurance, • 401(k) Retirement Plan with Company Match, • Flexible Spending Account | Health Savings Account, • Tuition Reimbursement, • Employee Discount, • Parental Leave, • Life Insurance Why Join Us? • Impact: Shape the future of operations for an iconic luxury brand at the intersection of heritage and innovation, • Growth: Clear career progression path to Director and VP-level roles with succession planning support, • Innovation: Lead cutting-edge AI/ML integration in a well-resourced environment, • Culture: Collaborate with world-class talent in a diverse, inclusive environment valuing creativity and excellence, • Location: Work in the heart of New York City with flexible hybrid arrangements, • Compensation: Competitive base salary ($) plus % bonus potential Annual base pay: $145,000 - $160,000. Final pay rate shall be determined and is based on experience and qualifications. At this time, R2Net will not sponsor a new applicant for employment authorization for this position. Additional Information: R2NET INC. is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status or any other basis prohibited under applicable federal, state or local law. R2NET INC. will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. #LI-WK1

Job DescriptionWho We Are At Amsive, we're more than just a performance marketing agency; we're a team that thrives on collaboration and innovation. We offer a supportive environment where personal growth is just as important as professional development. We're a team of passionate individuals ready to tackle challenges, learn from one another, and drive results. We believe in empowering our team members, providing them with the tools they need to succeed, and trusting them to lead the way. With decades of expertise and a commitment to integrated solutions, we don't meet the industry standard; we're setting it. If you're looking for a place where your work matters, a career path you can grow on your terms, and a team that's as invested in your success as you are, Amsive is for you. We offer a unique blend of flexibility, growth opportunities, and a culture that values each individual. Join us, and be part of the team ready to welcome, support, and grow with you. This is a HYBRID position, 1-2 days in office - Our office is located in the flatiron district in New York, NY What we are looking for: Amsive is hiring an Account Director with prior experience in marketing for clients that have a multi-location footprint or Ecommerce business model, leveraging all marketing channels to generate engagement and revenue, both online and in-store. Experience with retail/ecommerce, casual dining restaurants, healthcare, real estate or similar is a must. We’re looking for an Account Director with a passion for online and offline marketing, a propensity to problem-solve, phenomenal attention to detail, and who displays strong leadership qualities. The candidate should be a self-motivated team player who can manage and prioritize multiple simultaneous projects and provide client-facing proactive communication daily on strategy and project status. This senior-level role will be a leading member of our Customer Experience team and collaborate with internal Customer Intelligence, Creative, SEO, Paid Media, Direct Mail, Email, and Analytics/Data teams. The primary function of the Account Director is to work daily across all agency channels to support client communication, campaign initiatives, KPI achievement, and account success. It is expected that the Account Director will handle the most complex and intricate accounts in Amsive without the need of direct supervision or guidance to successfully and profitably achieve client KPI’s. The Account Director will assist in onboarding new accounts to their assignment, manage existing accounts, and strategize for upsell opportunities. Additionally, the Account Director will be involved in strategy breakout sessions that focus on our full agency services as well as have a full understanding of the omnichannel marketing landscape and full consumer buying cycle for each of the Account Director’s assigned accounts. The Account Director will serve as a forward-thinking account leader who proactively integrates AI and automation into client strategy, reporting, and internal workflows to drive smarter insights, faster execution, and measurable performance gains. This position will act and function in a leadership capacity and lend help, assistance, and training to Customer Experience channel team members as requested. What you will be doing: • Builds empathetic personal relationships with clients and engages in understanding clients’ marketing and business challenges, creating sound marketing program solutions to solve those challenges., • Leads and directs cross-functional teams in building, developing, and delivering omnichannel marketing programs to achieve client’s stated objectives and to ensure partnership satisfaction., • Leverages strong data-driven experience to interpret data and analytics – helping to craft the narrative that illustrates the impact of our programs on the client’s business., • Lead role for client-facing interaction with agency day to day, owner of overall client satisfaction and proactivity of account to drive marketing goals., • Become proficient in company-designated tools for success in project and account management., • Create and proactively manage internal timelines for projects and programs through proactive communication., • Log all resource hours into Amsive designated project management tool daily., • Schedule, organize, and facilitate client campaign initiatives across all agency channels; hold regular internal meetings to effectively guide client conversation to ensure clarity and productivity., • Communicate with clients on a regular basis including weekly or monthly calls to review campaign performance, recommending omnichannel marketing strategies and campaign optimizations to continuously improve results., • Oversee implementation, delivery, and execution of program promise; manage client expectations by providing timing and budget implications of scope change requests., • Facilitate and manage the invoicing process., • Maintain and/or improve account profitability through effective scope management., • Develop cross-channel insights and recommendations to solve larger business problems and improve key performance metrics; organize logistics for, narrative of, and key insights for quarterly and annual business reviews., • Strong understanding of data and data insights to allow for testing strategies in audience identification, channel selection, and creative messaging., • Core responsibility to collaborate and oversee agency standards on key marketing service deliverables for mid to large agency accounts in the form of PowerPoints, POV’s, and performance reports from Excel to dashboard technologies to optimize, retain, or upsell business., • 8 years+ experience managing direct marketing or digital marketing programs, with proven results in Paid Media, SEO, and/or social media initiatives., • 4 years+ experience in an agency environment preferred., • Demonstrated excellence in building and maintaining profitable client relationships., • Experienced in compiling, documenting, and communicating client requirements to internal stakeholders (in digital marketing, direct mail, or creative services)., • Must have experience overseeing implementation or managing and executing multi-channel marketing campaigns as the main client point of contact., • Deep understand and proven track record of successful budget management, forecasting, and profitability oversight, • Experience managing, training, and developing a growing group of direct reports; effectively delegating tasks and responsibilities to increase team capacity., • Strong written and verbal communication skills, a positive attitude, and the ability to thrive in a collaborative and fast-paced environment., • Ability to influence others, both with the client and within the internal Amsive organization., • Demonstrated experience leveraging AI tools and emerging technologies to improve efficiency, optimize campaign performance, enhance strategic planning, and streamline cross-functional delivery processes., • Strong grasp and demonstrated application of marketing and communication principles., • Strong project management and organization skills, ability to prioritize and manage multiple projects and inspire trust with team members; experience using Asana preferred., • Strong understanding of applying data and insights for use in audience, channel, and creative testing strategies. This includes but is not limited to the use of predictive modeling and segmentation to optimize both campaign results and a learning agenda., • Advanced knowledge of web analytics and digital marketing tools, including Google Analytics, Google Search Console and Google Ads Keyword Planner (a plus) preferred., • Strong proficiency in Microsoft Office Suite, especially PowerPoint and Excel. If you need any assistance seeking a job opportunity at Amsive, or if you need reasonable accommodation with the application process, please call (331) 318-7800. Amsive is proud to be an Equal Opportunity Employer. We are committed to building a supportive and inclusive environment for all employees. It is Amsive’s continuing policy to provide equal employment opportunity and not to discriminate on the basis of race, color, religion, pregnancy or childbirth, marital status, national origin, ancestry or citizenship status, age, disability, sex, sexual orientation, gender identity, veteran status or any other characteristic protected by applicable federal, state or local laws. This policy applies to all aspects of employment, including (but not limited to) application for employment, recruiting, hiring, compensation, benefits, promotions and transfers, training, layoffs, rehires, termination of employment and all other terms and conditions of employment. All offers of employment with Amsive are contingent upon the successful completion of background checks, which may include criminal history and reference verification, conducted in compliance with applicable state, federal, and local laws. As part of the Company's equal employment opportunity policy, Amsive will also take affirmative action as called for by applicable laws and Executive Orders to ensure that minority group individuals, females, disabled veterans, recently separated veterans, other protected veterans, Armed Forces service medal veterans, and qualified disabled persons are introduced into our workforce and considered for promotional opportunities. Powered by JazzHR 5cXu0KTMQL

Job DescriptionSalary: The Role You will be joining the Account Management team and supporting Ducos growing business on the sell and buy side. Reporting to the Head of Sales, Americas and working closely with the commercial organization, you will be responsible for the overall retention and growth of Ducos Tier 2 customers in both the United States and Canada. Primary Responsibilities: • Growing the footprint and ACV of our customers by:, • Working with the most senior business stakeholders to align on business objectives and develop plans for growth and success, • Walking the halls of your customers to identify additional areas of expansion and establish relationships with new stakeholders, • Developing and maintaining account growth and expansion plans, • Creating, nurturing and closing opportunities with existing and new business stakeholders, • Creating and managing upsell and cross-sell pipeline in Salesforce, • Completing RFIs and RFPs for existing customers and working closely with the solution engineering team on POCs and POVs., • Partnering closely with Professional Services Commercial Lead during the pre-sales cycle to conduct client discovery, ensure solution viability and accurate estimation of implementation, resource requirements and costs., • Ensuring the retention and success of these strategic accounts by:, • Driving further adoption of Duco's products and services with existing users, as well as new groups across enterprise clients, • Owning the renewal of these accounts, • Establishing and maintaining solid relationships with the key/senior business stakeholders on the accounts, • Frequently conducting business reviews with key senior stakeholders to ensure ROI is being achieved and measured, • Being the voice of the customer within Duco. Working closely with Product leadership to drive the strategic roadmap, • Serving as the bridge between the clients initial "why", Solution Consultant's "what" and the Professional Services teams "how." We are looking for someone with: • 7+ years experience in software sales/account management, in financial services technology, • A track record of success in retaining and growing revenue in complex sell side organizations, • An understanding of capital markets or post trade technology, • Experience with relationship management governance frameworks, • Awareness of relevant financial market regulations such as MIFID2 & SFTR, EMIR, MAS, and Trade Reporting, • Experience with formal sales techniques such as MEDDPIC, Miller Heiman or SPIN advantageous Benefits: • An annual base salary between $140,000 and $180,000 based on experience and qualifications, • Competitive Commission plan with accelerators and uncapped earning potential, • Healthcare Insurance and all ancllaries with one fully-paid HDHP option, • 401(k) Retirement Plan with competitive company match, fully vested, • Unlimited annual holiday, because we trust our people to manage their own time off, • Enhanced family leave, • Employee Assistance Programme, • Commuter benefit, • 4 Volunteering days off, • Hybrid working policy (3 days per week in office), • Home working allowance, • Personal learning and development opportunities, • Referral bonus if we hire someone great who youve recommended to us, • Spot Rewards, • Employee of the Month and Employee of the Year awards, • Six weeks work anywhere in the world

Job Description Job Summary: We are a leading out-of-network medical revenue cycle management company specializing in providing comprehensive support to providers. Our services include pre billing, claims processing, arbitration support, and navigating complex regulatory frameworks, such as the No Surprises Act. We are seeking an experienced Independent Dispute Resolution (IDR) Attorney to oversee and manage our arbitration processes, ensure compliance with federal and state regulations, and contribute to our claims processing operations Looking for Lawyer/Attorneys ready to join on immediately Lawyers/Attorneys from this location can apply." New York, New Jersey & Connecticut" The ideal candidate will bridge legal and billing expertise to enhance our service offerings. NOTE- This position offers a hybrid work arrangement, with 3 days per week in our New York office and 2 days working remotely, blending in-person teamwork with flexible scheduling. Key Responsibilities: • Independent Dispute Resolution Management, • Lead and oversee all IDR activities under the No Surprises Act for out-of-network claims., • Utilize proprietary arbitration software to track, manage, and resolve disputes efficiently for clients., • Keep track of all claims in the 90-day cooling off period, and monitor when they can be submitted on the IDR portal, • Follow up on unprocessed disputes or unpaid claims after determination has been made, • Assist with overseeing IDR Representative, • Additional duties and responsibilities as assigned, • Develop and maintain relationships with arbitrators, legal professionals, and other stakeholders., • Monitor regulatory updates and ensure compliance with arbitration-related laws and guidelines., • Support and streamline claims processing operations to ensure accurate and timely handling of out-of-network claims., • Collaborate with the claims team to identify potential arbitration cases and strategize resolutions., • Serve as a key point of contact for clients regarding arbitration cases and claims processing., • Provide expert guidance on dispute resolution processes to clients and internal teams., • Analyze and improve workflows for arbitration and claims processing., • Represent Sunknowledge and clients in Federal IDR proceedings, preparing and submitting offers to resolve payment disputes with health plans., • Review and draft legal documents, including contracts, IDR submissions, and compliance policies for billing operations., • Collaborate with our billing team to ensure claims align with NSA requirements and maximize collections., • Juris Doctor (JD) or Paralegal Certification highly preferred., • Minimum 2+ years of direct experience with out-of-network medical claims, arbitration, or dispute resolution., • In-depth knowledge of the No Surprises Act and related regulations., • Familiarity with arbitration platforms and claims processing systems., • Exceptional organizational and analytical abilities., • Strong understanding of medical billing and coding as it relates to out-of-network claims., • *Candidates must have demonstrated experience in handling IDR (Independent Dispute Resolution), NSA (No Surprises Act), and out-of-network claim cases on behalf of healthcare providers., • Strong understanding of State and federal laws, • Excellent communication and negotiation skills.Company DescriptionWe are Sunknowledge Services Inc., an ISO 27001:2022 certified, American-owned & operated company headquartered in New York City, and a leading global provider of Business and Knowledge Process Outsourcing services in the US healthcare domain.We are Sunknowledge Services Inc., an ISO 27001:2022 certified, American-owned & operated company headquartered in New York City, and a leading global provider of Business and Knowledge Process Outsourcing services in the US healthcare domain.

Physician Billing Specialist (Epic | Medicare/Medicaid | Insurance Follow-Up) Experience: 1–2 Years | Healthcare Revenue Cycle Job Summary We are seeking a detail-oriented Physician Billing Specialist with hands-on experience in insurance billing, claims follow-up, and denial management. This role

Job Description Position Overview: The Coding Manager oversees day-to-day coding operations primarily for mid‑range clients located around the U.S. and manages productivity, staffing, SLAs, and workflow execution. This role ensures that coding teams meet performance expectations, follow compliance guidelines, and maintain timely and accurate coding output. The Coding Manager is responsible for people leadership and direct oversight of the Coding Supervisor. Essential Functions: • Manages the daily coding workflow, queues, deadlines, and coding productivity., • Ensures consistent performance across all mid-range client accounts., • Create, document, and maintain standard operating procedures and job aids for all processes related to coding practices, • Manages Coding Supervisor and coding staff with emphasis on training, team building, and performance improvement, • Participates in ongoing skills development and implements corrective action plans as necessary., • Acts as the primary point of contact for mid-size clients, supporting operational updates, routine reporting, and issue resolution., • Escalates complex issues to the EVP, Client Operations when needed., • Ability and experience conducting physician., • Full revenue cycle experience and understanding of clinical and billing systems, • Must have an AAPC CPC certification for the last 3 years., • BS/BA In Healthcare or equivalent degree, • Knowledge of CPT, ICD-10, and medical terminology, • 7-10 years overseeing a coding department, • Athena experience required, • Experience working in a medical billing environment where compliance with protected health information and HIPAA compliance is strongly enforced., • Experience of a minimum of 7+ years in medical coding, • Strong written and verbal communication skills, • Highly organized with attention to detail, • Clinical skills to evaluate appropriate Medical Record Coding, • A standard business environment exists with moderate noise levels., • Ability to lift and move approximately thirty (30) pounds non-routinely., • Ability to sit for extended periods., • Long periods of computer usage, • Handling – seizing, holding, grasping, and fingering of objects, tools, and controls, • Vision – close vision, • Hearing- the ability to receive detailed information through oral and telephonic communication

Job DescriptionDescription: Why Join ADAPT? It's more than a job; it's a calling. It's where passion meets purpose. ADAPT Community Network, formerly United Cerebral Palsy (UCP) of NYC provides a multitude of services to people with developmental disabilities. At ADAPT, we are 3,000 strong, and it takes every one of us to empower the lives of the people we support. With caring and great resources at hand, we know what it takes to help people live fuller, happier, healthier lives. Our employees show their commitment to the people we support every day, and we all deliver on our promise to provide innovative and comprehensive services to individuals with developmental disabilities. For your next career move, apply with us at ADAPT Community Network! Wherever you work among our many locations around New York City, ADAPT offers paid training, competitive benefits, and we foster a team culture of learning, support, collaboration and career growth. SUMMARY Under the general supervision of senior leadership, the Billing Manager is responsible for overseeing the revenue cycle for OPWDD programs and Article 28 clinical services. This position ensures accurate, compliant, and timely billing in accordance with ADAPT Community Network policies and procedures, applicable federal and state regulations, payer requirements, and professional standards. The Billing Manager leads billing operations, monitors compliance with regulatory requirements, optimizes reimbursement, resolves billing discrepancies, and supports financial reporting and revenue integrity initiatives in collaboration with Finance, Compliance, Quality Assurance, and Program leadership. ESSENTIAL DUTIES AND RESPONSIBILITIES The key duties and responsibilities of the Billing Manager include but are not limited to: OPWDD Billing & Compliance • Manage billing processes for OPWDD services including but not limited to Community Habilitation, Day Habilitation, Respite, Supported Employment, Care Coordination / Health Home Care Management, Residential Services, Assistive Supports, and Representative Payee Unearned Income, • Ensure compliance with OPWDD, DOH, Medicaid, and HCBS waiver billing requirements., • Oversee accurate service documentation, encounter data, and billing submission timelines., • Conduct routine audits to ensure clean claims and correct service authorizations (e.g., DDP-2, LOCs, TABS/CHRC consistency)., • Track and resolve billing edits and rejections in eMedNY and managed care portals., • Manage billing for clinics licensed under Article 28, including primary care, behavioral health, specialty services, rehabilitation services, and ancillary testing., • Oversee claims submission for Medicaid FFS, Medicare, Medicaid Managed Care, and commercial payers., • Verify patient insurance eligibility, authorizations, referrals, and required documentation., • Ensure compliance with Article 28 billing standards, APGs (Ambulatory Patient Groups), and DOH regulations., • Oversee coding (ICD-10, CPT, HCPCS) accuracy and collaborate with clinical staff on documentation improvement., • Supervise billing team members, establishing clear performance expectations and productivity standards., • Develop workflows, SOPs, and KPI dashboards for improved billing efficiency and revenue performance., • Train staff on OPWDD and Article 28 billing practices, system updates, and compliance requirements., • Maintain proficiency in billing and EHR systems (e.g., eMedNY, EPaces, billing software, clearinghouses, and EMRs)., • Generate monthly revenue cycle reporting on AR aging, collections, denial rates, and payer trends., • Partner with the Finance team to support month-end close and revenue forecasting., • Identify billing risks and opportunities, recommending process improvements and system enhancements., • All other duties as required. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. REQUIRED • Bachelor’s degree in Health Care Administration, Accounting, or related field required., • Minimum five (5) years of healthcare billing experience required., • Minimum three (3) years of supervisory experience required., • Demonstrated experience with OPWDD and Article 28 billing required., • Knowledge of Medicaid, Medicare, Managed Care, and regulatory billing requirements., • Knowledge of CPT, HCPCS, and ICD-10 coding standards., • Experience with electronic medical record and billing software systems., • Strong analytical, organizational, communication, and problem-solving skills., • Experience with OPWDD billing and compliance platforms., • Familiarity with state billing portals and encounter reporting systems., • Experience with value-based payment or quality incentive programs., • Advanced spreadsheet and financial reporting skills. COMPENSATION: $70,000 - $80,000 Annually + Industry-Leading Benefits! At ADAPT, we value diversity, equity, inclusion, accessibility, and belonging. We strive to ensure that our employees are comfortable bringing their whole, authentic self to work and that the people we support can also be their authentic selves. We value diverse backgrounds, opinions, ideas, and ways of thinking. We aim to build an inclusive and diverse workforce that is empowered and supported with leaders who create diverse and inclusive teams. We continuously seek opportunities for the organization to foster a more positive, respected, united, and collaborative culture. ADAPT Community Network is proud to be an equal opportunity employer and is committed to creating an inclusive environment for all employees. Qualified candidates of diverse ethnic and racial backgrounds and status are encouraged to apply for vacant positions at all levels. Requirements:

Job DescriptionKey Responsibilities • Immediately generate new revenue by onboarding accounts from your existing network of addiction treatment centers, methadone centers, halfway houses, etc., • Build and nurture strong relationships with CEOs, clinical directors, program managers, and medical staff at treatment facilities., • Present Med Screen Labs’ services, value propositions, data reporting capabilities, and compliance advantages., • Manage the entire sales cycle, including outreach, presentations, contract negotiation, onboarding, and ongoing account management., • Collaborate with internal teams for seamless specimen pickup, logistics, data reporting, and customer support., • Maintain accurate sales pipeline data and provide weekly performance updates., • Stay up to date on emerging drugs, testing methodologies, reimbursement changes, and industry trends., • Required: Existing relationships and book of business within addiction treatment centers or behavioral health facilities., • 2+ years of sales experience in toxicology, laboratory services, diagnostics, or healthcare., • Strong understanding of drug testing panels, confirmation testing, turnaround times, and clinical workflows., • Proven track record of hitting or exceeding sales targets., • Excellent communication, negotiation, and presentation skills., • Self-motivated, goal-oriented, and organized with the ability to work independently., • Knowledge of regulatory and compliance requirements within addiction treatment is a plus., • Valid driver’s license and ability to travel locally or regionally.

Job Description The Remote Customer Service Representative is responsible for phone contact with patients to collect payment for our clients. This involves working in a fast-paced call center environment to establish contact with customers to negotiate payment and/or set up payment arrangements to collect account receivables. To perform successfully in a virtual environment, the remote Customer Service Representative must be comfortable with technology and can easily understand and learn the technical requirements of the position. Duties/Responsibilities • Provide exceptional patient service in the name of the client, • Contact patients via telephone to collect payment on medical bills, • Communicates accurate information to patients in a clear, concise and professional manner, • Review patient accounts and documents patients’ interaction and feedback, • Negotiates appropriate and reasonable payments with customers, • Sets up patient payments via check, electronic transfer or credit card, • Responsible for understanding and complying with all policies and procedures, • Meets or exceeds established goals, • Works closely with team leads, management and client to resolve disputes and ensure patient satisfaction, • All other duties as assigned by management Required Skills/Knowledge • Customer/Client Focus, • Communication Proficiency, • Confidentiality/Integrity, • Teamwork Orientation, • Basic computer skills necessary Education/Experience • Customer service experience preferred, • Prior medical billing or healthcare revenue cycle experience strongly preferred, • High school diploma or General Education Development (GED) Certificate required, • One to two years of college preferred

Job DescriptionDescription: Why Join ADAPT? It's more than a job; it's a calling. It's where passion meets purpose. ADAPT Community Network, formerly United Cerebral Palsy (UCP) of NYC provides a multitude of services to people with developmental disabilities. At ADAPT, we are 3,000 strong, and it takes every one of us to empower the lives of the people we support. With caring and great resources at hand, we know what it takes to help people live fuller, happier, healthier lives. Our employees show their commitment to the people we support every day, and we all deliver on our promise to provide innovative and comprehensive services to individuals with developmental disabilities. For your next career move, apply with us at ADAPT Community Network! Wherever you work among our many locations around New York City, ADAPT offers paid training, competitive benefits, and we foster a team culture of learning, support, collaboration and career growth. SUMMARY The Vice President of Clinical Services provides executive leadership, strategic direction, and operational oversight for ADAPT Community Network’s clinical service delivery system, including all Article 28 Clinics and the organization’s medical affiliate, ADAPT Medical Professional Services (MPS). This role is responsible for ensuring the delivery of high-quality, accessible, person-centered healthcare services to individuals with disabilities across a broad spectrum of medical, rehabilitation, and mental health services. The VP of Clinic Services ensures regulatory compliance, financial sustainability, clinical excellence, and alignment with ADAPT’s mission, values, and strategic priorities. ESSENTIAL DUTIES AND RESPONSIBILITIES The key duties and responsibilities of the Vice President of Clinical Services include but are not limited to: • Provide executive leadership and oversight for all Article 28 clinics and ADAPT Medical Professional Services (MPS)., • Set the strategic vision and direction for clinical services in alignment with ADAPT’s mission, values, and organizational goals., • Ensure delivery of high-quality, accessible, person-centered care for individuals with disabilities across all service lines., • Oversee the full continuum of services, including primary and specialty care, rehabilitation therapies, adult physiatry, care coordination, and mental health services., • Lead and supervise clinical staff, ensuring accountability for performance, outcomes, and compliance., • Ensure effective integration and coordination among medical, rehabilitation, mental health, and care coordination teams., • Promote a wellness philosophy that supports active participation of individuals and families in all phases of care., • Ensure compliance with Article 28 regulations, Medicaid and Medicare requirements, Patient-Centered Medical Home standards, HIPAA, and all applicable laws and regulations., • Provide executive oversight of Quality Assurance and Performance Improvement activities across all clinical programs., • Monitor clinical outcomes, patient experience data, incident trends, and risk indicators, and direct corrective actions as needed., • Ensure timely, accurate, and complete reporting to regulatory agencies, payors, and funding sources., • Partner with Finance and Operations leadership to develop, manage, and monitor clinical budgets and financial performance., • Oversee clinician productivity, service utilization, billing integrity, and revenue cycle performance., • Analyze operational and financial data to support program growth, service line development, and operational efficiency., • Leads recruitment, hiring, onboarding, scheduling, supervision, and performance management of all program staff; initiates corrective action and termination procedures when needed., • Foster a culture of accountability, collaboration, inclusion, and continuous improvement., • Support succession planning and leadership development within clinical operations., • Represent ADAPT with regulatory bodies, healthcare partners, community organizations, and external stakeholders., • Support outreach, marketing, and partnership initiatives to expand access to clinical services., • Stay informed of industry trends, regulatory changes, and best practices impacting healthcare delivery., • Investigate and resolve high-level clinical, operational, and patient-related concerns., • Serve on agency-wide committees, task forces, and leadership initiatives. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. • Master’s degree required in Healthcare Administration, Public Health, Nursing, Social Work, or a related clinical or healthcare field., • Minimum of ten (10) years of progressively responsible leadership experience in healthcare or clinical operations, including oversight of multi-site programs., • Extensive knowledge of Article 28 regulations, Medicaid and Medicare reimbursement, managed care, and healthcare compliance requirements., • Demonstrated experience leading interdisciplinary clinical teams across medical, rehabilitation, and behavioral health services., • Strong understanding of Patient-Centered Medical Home models, care coordination, and value-based care principles., • Proven ability to oversee complex budgets, analyze financial and operational data, and drive sustainable growth., • Exceptional leadership, strategic planning, and change management skills., • Highly developed interpersonal skills and the ability to build positive relationships with the people we support, families, staff, and external partners., • Excellent written and verbal communication skills with the ability to engage effectively with executive leadership, clinicians, staff, and external stakeholders., • Proficiency in electronic health records, data analytics, and healthcare information systems., • Strong commitment to ADAPT’s mission and to advancing equitable, accessible healthcare for individuals with disabilities., • Ability to maintain strict confidentiality, including compliance with HIPAA regulations., • Proven supervisory and leadership skills with the ability to coach, mentor, and motivate staff., • Passion for ADAPT's mission and demonstrates a commitment to the non-profit disability sector. COMPENSATION: $130,000 - $140,000 Annually + Industry-Leading Benefits! At ADAPT, we value diversity, equity, inclusion, accessibility, and belonging. We strive to ensure that our employees are comfortable bringing their whole, authentic self to work and that the people we support can also be their authentic selves. We value diverse backgrounds, opinions, ideas, and ways of thinking. We aim to build an inclusive and diverse workforce that is empowered and supported with leaders who create diverse and inclusive teams. We continuously seek opportunities for the organization to foster a more positive, respected, united, and collaborative culture. ADAPT Community Network is proud to be an equal opportunity employer and is committed to creating an inclusive environment for all employees. Qualified candidates of diverse ethnic and racial backgrounds and status are encouraged to apply for vacant positions at all levels. Requirements:

Job DescriptionDescription: Founded in 1866, The Floating Hospital (TFH), is one of the last remaining charity hospitals in New York City. Our commitment is the same as it was more than 150 years ago: unrestricted healthcare to all who walk through our doors, regardless of immigration and insurance status, or the ability to pay. The Floating Hospital welcomes individuals of all ages, from infants, school age children (5+), youth and adults. TFH is a Federally Qualified Health Center and the largest provider to homeless families living in family shelters and domestic violence safe houses throughout all five boroughs. • Receives electronic coded claims for all Medical and Dental services rendered from all locations in the Practice Management System. • Review Accounts Receivable reports and provide feedback on a weekly basis to the billing supervisor and include common trends that impact the revenue cycle such as coding or eligibility issues. • Contact supervisor to escalate issues that require resolution by the PM Vendor, • Work closely with the supervisors to ensure denials are corrected and appealed as appropriate in a timely manner., • Review the Athena worklist and Dentrix AR report for initial claims submission or denied claim., • Handle follow-up and appeals with assigned payers for unpaid, denied, and underpaid claims., • Contact payers directly and work with the supervisor to resolve issues., • Determine the reasons for the denials, correct the issue, and resubmit the claims., • Contact the payer for additional information about non-payment., • Utilize the various insurance portals to obtain additional information for rebilling claims., • Reviews and submits all billable claims to insurance payers, third-party payers, and self-pay services in Dentrix system., • Prepare daily batches of claim submissions in the Dentrix system and review the clearinghouse batch report., • Review Athena worklist queue daily and follow up on denied claims., • Assist with the maintenance of the daily claim submission tracking log., • Receives and properly posts all electronic and manual payments and adjustment from insurance companies and patients into Dentrix system., • Reviews and sends patient statements in Dentrix coordinating with the Billing Manager prior to submission., • Analyzes electronic and paper remittances received for Dental: a. Determines reasons for claim denials and makes corrections for resubmission. b. Determines managed care plan payment for Medicaid Wrap claim submission. c. Determines reasons for other claim errors and reports to the Billing Manager for review. • Reviews self-pay accounts for medical and dental and locate id numbers for billing and assist with the retroactive review and billing for self-pay patients. • Assists with billing claims project and appeal submission to the insurance companies., • Sort and categorize incoming mail for delivery to the contacts at various sites., • Maintains Athena correspondence dashboard., • Reconciles Cash received in the Athena and Dentrix system., • Prepares deposit for cash and check received., • Retrieves/obtains capitation rosters from the various insurance companies and updates the capitation file on the shared drive., • Retrieves/obtains PCMH rosters from the various insurance companies and updates the file on the shared drive., • Retrieves/obtains per member per month rosters from the various insurance companies and update the files on the shared drive for UDS and MCVR reporting. • Maintains the unpotable dashboard in Athena., • Maintains the Unapplied credit dashboard in Athena., • Processes Credit card payments and HIM Receipts., • Processes patient refunds., • Maintain a current knowledge of payer guidelines including Medicaid, Medicare, and Third Party., • Maintain a system knowledge of the practice management systems – Dentrix and Athena., • Attends meetings and training with the approval of the Supervisors., • Complete special projects and report findings to management., • Must comply with all HIPAA laws regarding electronic health records and patient information., • Any other duties as assigned. This is a Hybrid position. Requirements: The Billing Associate position requires two to five years of experience in the medical billing environment. Some college backgrounds in health care or a financial field are highly recommended. The Associate must be familiar with medical and coding terminology and have excellent analytical and meticulous organizational skills. The candidate must possess strong skills in MS Office, MS Excel, and use of the various insurance portals. Must have experience working with Athena Practice Management System. Must be able to work effectively in a remote environment.

Job DescriptionMISSION STATEMENT Are you ready to give back to the community while pursuing your passion? For over 50 years, Acacia Network and its affiliates have been committed to improving the quality-of-life and wellbeing of underserved communities in New York City and beyond. We are one of the leading human services organizations in New York City and the largest Hispanic-led nonprofit in the State, serving over 150,000 individuals every year. Our programs serve individuals at every age and developmental level, from the very young through our daycare programs to mature adults through our older adults centers. Our extensive array of community-based services are fully integrated, bilingual and culturally competent. POSITION OVERVIEW Under the direction of the Director of Operations, the* Site Manger* oversees the day-to-day operations of a multi-service primary care center in New York City. The Site Manager is responsible to the provision of effective administrative, financial and operational aspects of the health center, including both front-end and back-end operations. This position will ensure the delivery of a patient-centric primary care experience, foster a safe, trauma-informed care environment where staff are engaged, developed and invested in the vision and mission of the organization. This is a supervisory position. KEY ESSENTIAL FUNCTIONS Operations • Direct oversight of Front Desk staff and other non-clinical support staff., • Oversight of schedule for all site staff (i.e. front desk staff, MA/LPNs, RNs, care coordinators, providers, etc.) to ensure seamless and adequate coverage., • Develop and monitor trends and provides action plans for Key Performance Indicators (KPIs) within the practice operations, • In collaboration with the Director of Operations, responsible for the financial performance of the site. Monitor the budget, site expenses to project revenue and execute plans for budgeting variances., • Maximize patient throughput and review of cycle times by managing ongoing daily front and back office operations., • Reconcile site encounters on a daily basis to ensure accurate billing and encounters are closed in a timely fashion., • Oversight of cash collections relating the patient billing and AR at the center level., • Responsible for the overall appearance of the facility by conducting regular walk-through, filling out work orders, arranging routine and emergency maintenance visits for the building’s facilities., • Ensure facility is adequately stocked with necessary supplies and par levels are maintained., • Organize work around repeatable processes rather than one-off projects and takes a continuous improvement approach. Updates and develops new department standard operating processes (SOPs)., • Collaborate with Medical and QI leads to drive clinical quality measures, population health initiatives, and reduce the cost of care., • Recruit, supervise, manage, develop and evaluate performance of all staff on an ongoing basis in accordance with applicable performance standards (with the exception of the doctors)., • Collaborate with the HR team to formalize a development plan for staff as well as manage employee relations issues such as provide employees with formal write-ups and suggestions for improvement, and administer terminations as needed., • Perform tasks to maintain employee/payroll records including check and audit of timekeeping records for compliance with established standards by maintaining time and attendance records. The Administrative Assistant will oversee timekeeping for providers., • Conduct daily huddles and monthly staff meetings to communicate policy, operational and health care environment updates., • Oversee patient satisfaction surveys, review trends and implements interventions to strive for excellence. Disucss results and trends during QI/QA meetings., • Execute and maintain compliance with all established processes, procedures, and performance metrics. Conducts routine trainings with competency assessments., • Coordinate and ensure that all records of the facility, equipment, and logs are maintained properly and are up to date., • Ensure staff maintain and adhere to all HIPAA requirements in accordance with the policy and procedure., • In collaboration with Compliance Officer, investigate, monitor and keep leadership abreast of regulatory/complinace issues, deficiencies, or potential problems that may have financial impacts, personnel concerns, or involve regulatory intervention., • Conduct and participate in internal and external meetings, conferences and seminars as a representative of Primary Care, including the Board of Directors meetings held afterhours and on weekends., • Perform other appropriate duties as requested by supervisor., • Undertake special projects and assignments as directed. REQUIREMENTS: • Master's degree in health administration, public health in healthcare management, business administration, public administration, nursing or equivalent strongly preferred. BA required., • Three (3) years progressively responsible management and supervisory experience with specific knowledge, experience, and demonstrated ability in the areas of management, personnel development and management, organizational evaluation, professional staff development and leadership skills in an ambulatory medical care setting preferred., • Two (2) years' experience in Community Health Centers*, • Exceptional emotional intelligence and interpersonal skills. Able to effectively deescalate, communicate and navigate highly sensitive and challenging situations with a sense of calm reassurance., • Good judgment in a) seeking and using information to support decision-making; b) anticipating the consequences of decisions and actions; c) communicating information; d) interacting constructively with others both within and outside the organization; e) maintaining confidentiality, as appropriate; and f) choosing actions that are beneficial to, and consistent with, the mission, goals, culture and style of the organization., • Strong qualitative, quantitative and analytical skills, demonstrated by ability to identify and use information and data to set goals and priorities, make decisions and measure performance, Strong coaching philosophy focused on observation and feedback model, • Demonstrated history of managing people to meet/exceed established Key Performance Indicators, • Demonstrated ability to consistently meet deadlines, • Excellent oral and written communication skills, • Strong organizational and planning skills with excellent attention to detail, • A compassionate and trauma-informed care approach to patients is essential Acacia Network provides a comprehensive and competitive benefits package to our employees. In addition to a competitive salary, our benefits include medical, dental, and vision coverage. We also offer generous paid time off, including vacation days and paid holidays, to support a healthy work-life balance. We prioritize the well-being of our employees both professionally and personally. As an Equal Opportunity Employer, we encourage individuals from all backgrounds to apply.

Job DescriptionOur mission: to eliminate every barrier to mental health. At Spring Health, we're on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time—whether it's therapy, coaching, medication, or beyond—tailored to each individual's needs. We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we've been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers. We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We're just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere. Reporting within the "Insights Pod" of the Revenue Intelligence function, this Sr. Analyst will lead much of the key reporting focused on the Revenue Org's performance. They will also work with the rest of the RevOps team and its key stakeholders (e.g. Revenue Leadership, Finance) to set goals, identify patterns of over/under performance, and make recommendations for improvement. This is a full time position on our team reporting to the Associate Director, Sales & CS Operations. This fully remote position may require occasional travel for team or company events. What you'll be doing: • Manage our recurring Rev Org reports (Board Decks, Weekly / Monthly / Quarterly Business Reviews, etc), • Build analytical models to set future goals based on historical revenue team performance that are flexible based on different scenarios / inputs (bookings, pipe gen, pipeline coverage, etc), • Partner with Business Intelligence team to increase reporting efficiency and ensure alignment across key reporting systems, • Proactively assess trends & gaps in our data and synthesize actionable recommendations to our revenue leadership & data management teams respectively, • 99% on-time corporate reporting (WBR, MBR, KBR, BOD), • Associate's or Bachelor's degree (ideally in business, finance, math, or quantitative analysis), • 3+ years of experience in an operations and/or analyst role (Consulting, FP&A, RevOps, BizOps), • Expertise in Google Sheets (preferred) or Excel and Looker, including building complex and flexible analytical models, • Familiarity with GTM metrics such as Pipeline Coverage, Bookings, Retention, Sales Cycle, and Quota Attainment, • Ability to ask the right questions to uncover the "ultimate why" behind analytical exercises and to push back when necessary, • Ability to construct analytical models from scratch, even when given only a high-level brief, • Strong judgment in making thoughtful, quick assumptions when data is incomplete or unavailable, • Skill in identifying data inconsistencies and proactively investigating root causes, • Ability to concisely summarize findings from complex data in formats tailored to the audience, • Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type., • Employer sponsored 401(k) match of up to 2% for retirement planning, • A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents., • We offer competitive paid time off policies including vacation, sick leave and company holidays., • At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents., • Access to Noom, a weight management program—based in psychology, that's tailored to your unique needs and goals., • Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses., • Access to Wellhub, which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription, • Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care, • Up to $1,000 Professional Development Reimbursement a year. Ready to do the most impactful work of your life? Learn more about our values, what it's like to work here, and how hypergrowth meets impact at Spring Health: Our Values Our privacy policy: Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.

Job DescriptionOur mission: to eliminate every barrier to mental health. At Spring Health, we're on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time—whether it's therapy, coaching, medication, or beyond—tailored to each individual's needs. We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we've been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers. We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We're just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere. The Strategic Customer Success Account Manager at Spring Health builds and manages relationships with the company's largest customers to ensure satisfaction, retention, and growth. This role oversees the full customer lifecycle, aligning Spring's solutions with customer goals to drive engagement and revenue. Success is measured by accurate forecasting, achieving revenue targets, and fostering strong relationships across all levels of the customer organization. This is a remote, full time position on our team reporting to the Director of Strategic Customer Success. Occasional travel (10%) may be required for in-person events or meetings. What you'll do: • Serve as a product expert and advocate for mental health, supporting a portfolio of Spring Health's largest and most impactful partners., • Own forecasting projections for revenue, renewals, and upsell opportunities across your portfolio, ensuring the delivery of accurate forecasts., • Identify and position upsell opportunities proactively, driving revenue growth by aligning solutions with customer goals., • Develop and manage positive relationships with multiple customers, consultants, and key stakeholders to build trust and ensure satisfaction., • Manage the entire customer lifecycle, including implementations, engagement strategies, renewals, and upsells by:, • Developing timely, actionable account plans, • Managing census files efficiently, • Designing and executing member engagement communications, • Preparing and presenting business reviews to senior HR executives, • Delivering insightful, data-driven recommendations aligned with customer success metrics, • Developing renewals strategy and delivering proposals/contracts, • Managing the end-to-end deal cycle (procurement process), • Collaborate cross-functionally to collect customer feedback and recommend process improvements across internal teams., • Support sales efforts by partnering on retention, upsell initiatives, and expansion opportunities as well as supporting net new business acquisition through efforts like attending finalist meetings., • Customer Renewal and Expansion, • Relationship with Executive Buyers, • Gross Retention Rate (GRR), • Net Revenue Retention (NRR), • Net CACV Retention (NCR), • Product utilization and engagement, • Net Promoter Score (NPS), • Bachelor's degree or higher preferred., • 10+ years of experience in account management, customer success, or healthcare management, ideally in B2B2C environments and at early-stage companies., • Previous experience driving forecasting, renewals, and upsell revenue., • Previous experience managing Fortune 100 clients and overseeing a portfolio valued at $25M or more., • Strong understanding of sales motions similar to farmer sales roles, emphasizing relationship building and portfolio expansion., • Exceptional communication skills, with the ability to collaborate effectively and build trusted relationships., • Experience creating growth through portfolio management, upsells, and cross-sell opportunities., • Organized, with high attention to detail and the ability to manage competing priorities effectively., • Resourceful, proactive, and able to thrive in fast-paced environments., • Ability to probe, challenge, and consult customers to align solutions with their ultimate needs., • Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type., • Employer sponsored 401(k) match of up to 2% for retirement planning, • A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents., • We offer competitive paid time off policies including vacation, sick leave and company holidays., • At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents., • Access to Noom, a weight management program—based in psychology, that's tailored to your unique needs and goals., • Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses., • Access to Wellhub, which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription, • Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care, • Up to $1,000 Professional Development Reimbursement a year. Ready to do the most impactful work of your life? Learn more about our values, what it's like to work here, and how hypergrowth meets impact at Spring Health: Our Values Our privacy policy: Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.

Job Description Our Vision: To make New York City the global model for inclusive innovation and economic growth, fueled by the City's diverse people and businesses. Our Mission: Creating a vibrant, inclusive, and globally competitive economy for all New Yorkers. The Asset Management (AM) Division is at the forefront of managing NYC's largest and most diverse portfolio of real estate and transportation assets. The AM Division is responsible for linking policy goals with full life-cycle management of its broad portfolio, including retail spaces, commercial buildings, industrial sites, ports, public markets, theaters, and major campuses through capital planning, design and construction, asset and facilities management, and enterprise operations. Portfolio Overview: The Manhattan Portfolio is a key component of NYCEDC's broader mission to enhance the economic vibrancy and sustainability of New York City. The portfolio includes critical assets such as 42DP, the Seaport, Zero Irving, Columbia Audubon, 1680 Lexington, and more. The portfolio also encompasses strategic land-use initiatives, workforce programs, and innovative sustainability efforts aimed at creating jobs, promoting environmental justice, and supporting economic growth in the borough of Manhattan. Position Overview: The Vice President of Manhattan is a leadership role responsible for overseeing and owning all aspects of the Manhattan Portfolio. Reporting to the Co-Head of Commercial and Industrial with significant interface with NYCEDC's President's Office, this position demands a dynamic and strategic leader experienced in managing and leading large real estate portfolios through development, repositioning and stabilization. In this high-profile position, the Vice President will navigate multifaceted stakeholder environments, driving operational excellence, and leading transformative projects that will have a lasting impact on New York City. Essential Duties and Responsibilities: Strategic Management and Planning: • Lead the development and execution of a comprehensive strategic vision for the Manhattan Portfolio, ensuring alignment with NYCEDC's broader goals of economic development, sustainability, and community impact., • Oversee all aspects of the portfolio, including strategic planning, development, and operations, to maximize its economic potential and community benefits., • Evaluate and then execute upon opportunities for redevelopment within the portfolio, planning for RFPs and/or capital projects to modernize, expand or reposition assets. This includes developing the financial underwriting of proposed investments and managing team members in building financial models., • Manage the cadence of asset management duties, including consistent tenant communications, monthly portfolio meetings to reconcile management budgets, review lease pipelines, plan for lease expirations, evaluate tenant financial reports, manage arrears and collections, investigate insurance issues, advise on any ongoing litigations and other regular asset management tasks., • Develop and implement a strategic leasing plan to optimize occupancy and revenue across the portfolio., • Cultivate strong relationships with current and prospective tenants, ensuring high satisfaction and retention rates., • Serve as the primary liaison with community leaders, city officials, and other stakeholders to foster partnerships, secure funding, and support initiatives that benefit the Manhattan communities., • Manage the portfolio's financial performance, including P&L responsibility, budgeting, financial forecasting, and capital planning., • Lead, mentor, and develop a multidisciplinary team, fostering a culture of innovation, collaboration, and professional growth., • Build team capabilities to support the strategic objectives of the Manhattan Portfolio and the broader NYCEDC mission., • Degree in Business Administration, Real Estate Development or Finance or related field is required. Master's degree in similar focuses is preferred., • Minimum of 8 years in leadership roles within real estate or asset management, including at least 2 years of direct management experience., • Experience in commercial real estate development, asset management, private equity, management consulting, economic development and/or related field., • Proven track record in strategic planning, financial management, and operations with significant leadership experience in managing large-scale, complex projects, or within significant organizational divisions., • Demonstrated organizational, communication, and negotiation skills., • Evidence of strategic decision-making and a track record of successful project completions, knowledge of industry standards, and familiarity with relevant technologies and methodologies., • Proficiency in financial and property management planning, policies, and ERP systems., • Financial fluency and acumen, including budget preparation, capital planning, management of P&L or operational experience in overseeing design development, project delivery, and or facility operations., • Experience with enterprise resource management and large and complex, or blue-chip client organizations active in large real estate portfolio management or development., • Experience with New York City, public-private partnerships, municipal projects, or large-scale urban development is preferred. NYCEDC is committed to offering competitive benefits to support employee health, happiness, and work-life balance. We offer comprehensive benefits and unique perks to ensure NYCEDC employees flourish in their professional and personal lives: • Generous employer subsidized health insurance, • Medical, dental, and pharmacy plans, • Vision and hearing benefits, • Flexible spending accounts for healthcare and dependent care, • Short term and long-term disability coverage, • 100% employer covered life insurance and supplemental life insurance coverage, • Up to 25 vacation days, • Floating Holidays and Summer Fridays, • Parental leave - up to 20 paid weeks, • Retirement savings programs, • Company-paid 401(a) defined contribution plan, • 457(b) tax-advantaged retirement savings plan, • Tuition Reimbursement program, • Continuing education and professional development, • Public Service Loan Forgiveness (PSLF) eligible employer, • College savings plan, • Backup childcare, • Gym membership discounts, • A Calm.com membership for mindfulness and mental health support The New York City Economic Development Corporation is an Equal Opportunity Employer. Our Diversity, Equity, and Social Responsibility Mission is to create a People First strategy by attracting, retaining, and engaging a diverse and talented workforce. Like the city of New York, NYCEDC knows our strength comes from each of our connected parts, making the fabric of our organization better and stronger because of our unique employees' talents. For more information, visit our website at edc.nyc.

Job Description Educational Alliance (EA), one of New York City’s original settlement houses, was founded in 1889 to offer educational, social, and cultural services to Jewish immigrants arriving to the Lower East Side. Today, EA is a proudly Jewish institution that partners with diverse communities throughout Lower Manhattan. We provide New Yorkers with high-quality, transformational programs that enhance their well-being and socio-economic opportunities, reflecting our belief that everyone in our city should be given the tools to thrive. Across our network of community centers, our staff empowers people of all backgrounds to flourish. Our vast array of programs includes free meals for seniors, addiction treatment and recovery, innovative early childhood education, art classes, Jewish cultural and educational events, and more. We remain committed to recognizing the intrinsic value within each individual and the importance of building community. The Center for Recovery and Wellness takes a holistic, strengths-based approach to recovery and wellness that responds to the distinct needs of each individual. Programs include residential and outpatient addiction treatment, recovery services, prevention education, and community programming. CRW offers culturally competent, evidence-based programs and services that strengthen individuals and communities, enhance resiliency, and foster lasting recovery. We are seeking an experienced full-time Fiscal Coordinator to effectively manage financial activities and to ensure all financial activities fall within funder and agency guidelines. The Fiscal Coordinator will provide ongoing support for all budget and forecasting related functions as well as billing and financial systems. This includes budgeting, reforecasting and management of government and private insurance funding to ensure that all activities fall within funder and agency guidelines. RESPONSIBILITIES Financial & Budget Support • Assists the Managing Director of New Business and Special Projects in designing, implementing, and monitoring program budgets to ensure alignment with organizational and grant requirements., • Collaborate with CRW Directors, Department Heads, the Senior Budget Analyst, and Finance staff at the Educational Alliance to coordinate program expenses, revenue billings, and budget allocations., • Strong Knowledge and maintain positive working relationships with funders, regulators, coalition partners, Medicaid providers, and government agencies (e.g., NYC DOHMH, NYS OASAS, NYS DOH, SAMHSA, HRA) to support fiscal and program operations., • Track and coordinate all revenue streams with Sr. Budget Analyst at EA Finance and administrative staff at CRW., • Oversee tracking of all billings and receivables prepared by other CRW staff, including determining if further action on any item is required., • Assists with monthly financial statements, variance reports (budget vs. actual), and forecasting, ensuring alignment with CRW’s strategic goals. Analyzes and explain variances to identify drivers of expenses and collaborate with program directors to make necessary adjustments., • Work with external software providers such as Millin, Sigmund, etc., to ensure software and programs are working properly and providing most productive information in proper format., • Coordinate, develop, prepare, and submit annual operations plan and budget, serving as liaison with the Sr. Budget Analyst of the Finance Department at Educational Alliance and the ED and management team at CRW., • Reconcile and perform grant closeout functions required by contracts administration and sponsors., • Ongoing collaboration with Sr. Budget Analyst on program expenses and revenue billings against approved budget., • Work with Finance staff in the entry of the approved budgets into Intacct as well as ensure proper allocation and phasing of grant related costs., • Ensure all compliance and requirements regarding all funding sources are met throughout the funding cycle., • Assist with tracking all capital projects and ensure timely receipt of processing invoices., • Review payroll allocations on a consistent and timely basis under the guidance of the Managing Director of New Business and Special Projects., • Prepare ad-hoc reports for Sr. Budget Analyst and ED and management team at CRW., • Helps ensure compliance with all funding and grant requirements throughout the entire lifecycle of grants and contracts., • Supports the development, preparation, and submission of the annual operating plan and budget, serving as a liaison between CRW leadership, the Finance Department, and external partners., • Assists in preparing ad-hoc reports, schedules, and reconciliations for the Managing Director, Senior Budget Analyst, and Executive Director., • Participates in annual audits and CFR preparation by gathering necessary documentation and reconciling grant activity. QUALIFICATIONS • Bachelor’s degree in accounting, Business Administration, Finance, or related field required, • 3 or more years of relevant experience strongly preferred., • Experience managing and oversight of government grants, including budgets, purchasing, contract compliance and data collection and management required., • Experience managing NYS OASAS or OMH contract programs, and various platforms and software to provide efficacy in management of these programs., • Proven, leader with the ability to set team goals and prioritize daily operations and projects., • High proficiency with MS Word, MS Excel, and Intacct a plus, • Non-profit experience preferred, with prior work in health care setting desired., • Ability to function independently, attention to detail, work under pressure, and complete tasks on time., • Advanced data analysis skills, • Strong analytical skills, including financial modeling and data analysis., • Effective, persuasive written and verbal communication skills., • Knowledge of healthcare finance, particularly Medicaid reimbursement and compliance., • Knowledge of billing. BENEFITS • Generous PTO Policy, • Competitive Salary, • Medical & Dental Insurance, • Pension Plan, • 403b Retirement Plans, • Discount Perks for Movies, Broadway Shows, Amusement Parks, etc., • Free Gym Membership to MCC Fitness & 14TH ST Y Gym The above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required for this position. EEO Info Educational Alliance is an equal opportunity employer and does not discriminate in hiring or employment on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, marital status, disability status, veteran status, or any other characteristic protected by applicable federal, state, or local law. For further information about Educational Alliance, please visit

Job Description Tabs is the leading AI-native revenue platform for modern finance and accounting teams. Tabs agents automates the entire contract-to-cash lifecycle, including billing, collections, revenue recognition, and reporting, to help teams eliminate manual work and accelerate cash flow. High-growth companies like Cursor and Statsig rely on Tabs to generate invoices directly from contracts, reconcile payments in real time, and automate ASC 606 compliance. Founded in 2023, Tabs has raised over $91 million from Lightspeed Venture Partners, General Catalyst, and Primary. The team is headquartered in New York and brings deep expertise in finance and AI. Why this role exists Billing is where the rubber meets the road for our customers. It's the system that turns a signed contract into an invoice a customer actually pays, and everything that happens in between is harder than it sounds. The Tabs Billing and Payments team builds the systems that generate invoices from contracts, orchestrate payment collection, integrate with ERPs and tax platforms, and ensure that every dollar flows correctly from contract to cash. Contracts have variable pricing tiers, usage-based billing, seat true-ups, mid-cycle amendments, credits, discounts, split invoices, and so much more; we enable our customers to customize their billing models to their business, and abstract all the complexity away. Getting billing right is the foundation of Tabs. A wrong invoice erodes customer trust. A failed payment disrupts cash flow. A broken ERP sync means an accountant spends weeks putting together the pieces to make the books work. We're hiring an engineer who wants to own real systems end-to-end, who's energized by the challenge of making complex financial workflows reliable at scale, and who takes pride in getting the details right. What you’ll actually work on Here are examples of real projects engineers on the Billing and Payments team have owned recently: * Invoice generation pipeline: Built a Temporal-based invoice generation system that resolves billing terms, calculates line items with tiered and usage-based pricing, and assembles invoices - all orchestrated as durable workflows that survive failures and scale horizontally * Invoice finalization and sending: Built the multi-step finalization workflow that takes a generated invoice through address resolution, tax calculatio), ERP sync, auto-credit application, autocharge via Stripe, and email delivery, with built-in retry, compensation logic, and recovery for every step * Stripe integration: Own the Stripe integration end-to-end: setup intents, autocharge with configurable retry schedules, payment method management, the customer payment portal, payout reconciliation, and webhook handling. You’ll work across backend services, data models, APIs and frontend services. You’ll partner closely with Product and Design- quick deskside sessions abound at Tabs! You’re expected to bring opinions to the meetings you join, not just take notes. What we care about You’ll thrive at Tabs if you: * Enjoy owning systems end-to-end, from first design doc to fixing production edge cases weeks later * Care deeply about correctness and long-term maintainability * Are curious about domains you don’t already understand, and are willing to sit with discomfort while you learn * Can disagree respectfully, explain your reasoning and change your mind when the data says you should We’re optimizing for excellent engineers who are good teammates. What we don’t care about as much * Exact years of experience * Whether you’re “frontend” or “backend” by title * Whether you’ve worked in fintech before * Whether you’ve ever seen an invoice If you’ve built scalable systems, shipped real software and learned from breaking prod a time or two, we want to talk. Tabs engineering culture Our core values show up in how we work: * Respect the Domain We don’t shy away from accounting complexity. We dig into the details to build features the right way - even if that means combing through PWC’s revenue recognition guidance on a weekend. * Stay Customer-Centric If accounting teams can’t trust the numbers we produce, nothing else matters. Engineers join customer calls when it’s useful and stay in close touch with Support and Success to understand what customers actually need. We put wireframes in front of real users, get feedback directly from accountants and cut processes that slow us down. You won’t hear “that’s not my job” here; we step in and help where it’s needed. * Innovate In-Person This is an in-office role. We believe hard problems are solved faster together. This comes with perks like weekly happy hours, chess tournaments, soccer leagues, quarterly hackathons and more whiteboards than employees 😉 * Build the Best Vision We’re not copying incumbents; we’re rethinking how accounting systems should work from first principles. We get bright people into a room, debate intensely, disagree, commit and execute with urgency. If we make the “wrong” decision, we pivot quickly and ego-less-ly, document our learnings and move on. We operate in one-week sprints so we can adapt when new information surfaces. * Do What You Say We value clear ownership and follow-through. Engineers who consistently deliver earn trust quickly and see their scope expand fast- not through politics, but by doing what they said they would do. In other words, we’re looking for drivers, not passengers. * Grow from Discomfort This work is hard because we challenge ourselves to ship killer products on tight deadlines. Maybe you will be asked to deliver a feature in half the time you budgeted. Maybe you will need to build a novel frontend experience, even though you’ve been a backend engineer for years. Maybe you will write a technical doc on how to re-architect our reporting backend, 3 years out of school. (All real examples, btw). We’ve learned there are two reactions to this kind of work: “oh s***” and “looks fun, when can I start?” We’re building a team of the second kind. That’s where the growth is. Want a better sense of how Tabs thinks? We share our wins and our mistakes. A few recent blog posts from the team: * * * The stack We care more about how fast you learn than experience with our exact stack! * TypeScript, Node, NestJS * React, Next.js * Postgres * Redis * Temporal for job management Experience * 3–5 years of professional software engineering experience * Experience building web applications or backend services in production * Familiarity with modern backend languages and frameworks * Experience with modern frontend frameworks such as React, Vue, or similar * Experience working with APIs and relational databases Final note If you’re excited by hard problems, care about correctness and want to work with people who are sharp and kind, we’d love to hear from you. If you’re looking for a chill role where you can push some Linear tickets across the board and clock out… this probably isn’t it 🙂 Perks and Benefits (Full-time Employees) * Competitive compensation and equity * Unlimited PTO * Up to 100% employer covered monthly healthcare premium (medical, dental, vision) * Lunch provided via Sharebite, plus dinner for any later office days. * Parental leave up to 12 weeks * Tax free commuter and parking benefits * Voluntary insurances (Life, Hospital, Critical Illness, Accident) * Employee Assistance Program (Rightway) * Free One Medical Membership * 401k Tabs is an equal opportunity employer. We welcome teammates of all identities and do not discriminate on the basis of race, ethnicity, religion, gender identity, sexual orientation, age, disability, veteran status, or any other protected characteristic. We’re committed to creating an environment where everyone can grow, contribute, and feel comfortable being themselves. Compensation Range: $150K - $200K

Job DescriptionAbout CookUnity: Food has lost its soul to modern convenience. And with it, it has lost the power to nourish, inspire, and connect us. So in 2018, CookUnity was founded as the first-of-its-kind platform that connects the world with the source of truly great food: chefs. Today, CookUnity delivers 50 million meals a year from the industry's best chefs to homes all over the country. Fresh. Ready-to-eat. And crafted with the passion that nourishes body and soul. Unwilling to stop there, CookUnity is expanding beyond delivery to become an ever-innovating marketplace focused on our singular mission: empower Chefs to nourish the world. If that mission has you hungry in more ways than one, you've found the right job posting. About the Team: The B2B Operations team is responsible for scaling and delivering CookUnity's new business verticals, such as Smart Fridge and Cold Meal programs, across corporate and healthcare environments. The team collaborates closely with B2C operations, product, and customer experience to ensure seamless execution, operational reliability, and scalable systems that support growth. The role: he Healthcare Operations Manager is responsible for the operational performance, quality, and scalability of CookUnity's Medically Tailored Meals (MTM) healthcare programs. This role oversees the daily execution of care coordination operations, ensuring members are successfully onboarded, supported throughout the program, and receiving meals reliably while maintaining compliance with payer and healthcare program requirements. The Healthcare Operations Manager leads the Care Coordination team and ensures operational workflows—from member intake and eligibility verification to order support and service resolution—are executed accurately and consistently. Because operational accuracy directly impacts healthcare claims and reimbursement, this role also works closely with Finance and Revenue Operations to minimize operational errors that could lead to claim denials or payment delays. This is a hands-on leadership role focused on operational rigor, accountability, and continuous improvement within a regulated healthcare environment. Responsibilities:1. Care Coordination Team Leadership & Performance Lead and manage the Care Coordination team responsible for member intake, onboarding, and ongoing program support. Responsibilities include: • Hiring, coaching, and managing Care Coordinators and Member Support Coordinators, • Defining and enforcing operational workflows and service-level expectations for:, • Intake calls and eligibility verification, • Member profile and address validation, • Meal order support and modifications, • Escalation handling and issue resolution, • Monitoring team performance metrics including:, • Intake accuracy, • QA scores, • SLA adherence, • Member satisfaction, • Conducting regular 1:1s, performance reviews, and coaching sessions Responsibilities include: • Leading the operational onboarding of new healthcare partners, including payers, providers, and pilot programs, • Translating contractual requirements into operational processes such as:, • Eligibility verification logic, • Intake scripts and documentation requirements, • Meal ordering rules and modification deadlines, • Delivery and service constraints, • Partnering with Legal, Compliance, and Finance to ensure program workflows meet payer requirements Responsibilities include: • Coordinating closely with the MTM Project Manager and operational teams responsible for program execution, • Ensuring Care Coordinators are informed of operational updates related to:, • MTM menus and nutrition guidelines, • Eligibility criteria and program rules, • Ordering workflows and deadlines, • Delivery service parameters, • Providing frontline insights from the Care Coordination team to cross-functional partners including Culinary, Nutrition, Tech, Logistics, and CX, • Surfacing operational issues or member feedback that may impact meal suitability, ordering workflows, or program compliance Responsibilities include: • Partnering with Finance and Revenue Operations to monitor:, • Claims submission accuracy, • Claims denial rates, • Claims rework volume, • Time from claim submission to payment, • Identifying operational errors that may contribute to denied or delayed claims, • Implementing workflow improvements that improve clean claim rates, • Establishing feedback loops between Finance and Care Coordinators to prevent repeat operational issues Responsibilities include: • Maintaining HIPAA-compliant workflows and communication practices, • Implementing quality assurance processes across intake, care coordination, and member support, • Conducting root-cause analyses for recurring operational issues, • Identifying and mitigating operational risks that may impact members, partners, or reimbursement Responsibilities include: • Developing and maintaining:, • SOPs and operational playbooks, • Care coordination training materials, • Team onboarding programs, • Driving operational standardization while allowing for payer-specific program requirements, • Identifying opportunities for automation and tooling improvements, • Supporting hiring, onboarding, and ramp-up of additional Care Coordinators as program volume growsQualifications:, • 3/5 years of experience in Healthcare Operations, Care Coordination, or Healthcare Program Management, • Experience working with healthcare payers, providers, or value-based care programs, • Proven experience managing frontline operational teams, • Strong understanding of healthcare workflows and HIPAA compliance requirements, • Demonstrated ability to translate contractual or clinical requirements into operational processes, • Highly organized, detail-oriented, and execution-focused, • Comfortable operating in fast-paced, evolving environments, • Familiarity with operational tools such as Zendesk, Salesforce, or healthcare CRM platformsPreferred requirements: We hope this provides valuable insight into our culture and product vision. If this excites you, we'd love to connect! Benefits 🩺 Health Insurance coverage 🌅 401k Plan 📈 We grow, you grow: Stock Options Plan granted on Day 1 🌟 Eligible for a bi-annual performance bonus ⛱ PTO policy and paid sick days 🗓️ 5- year Sabbatical: After 5 years with CookUnity, you get a 4-week paid sabbatical 🐣 Paid Family leave 🕯 Compassionate Leave: 3-5 days each time the need arises 🥘 A generous amount of CookUnity credits to enjoy our amazing meals, added to your account, monthly 🧘🏽️‍♀️ Wellness perks: access to fitness subsidies to build a healthy lifestyle 👩🏾️‍🏫 Personalized Spanish coach 🚀 Awesome opportunity to join a company that is looking to change how we eat and how chefs work! Compensation • All final pay rates will be determined by the candidate's experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data. CookUnity is an Equal Opportunity Employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, citizenship status, protected veteran status, genetic information, or physical or mental disability. A quick note for all candidates We've recently seen an increase in recruitment scams across the industry, and we want to make sure you (and your data) stay safe while applying to CookUnity. We also want you to know that we take this seriously — sometimes, as part of our process, we may ask for a brief "proof of humanity" to confirm that we're connecting with a real person, not an impersonator. Here are a few tips to help you protect yourself and know what to expect from us: • Apply only through our official channels. All open roles are listed on our official careers page: careers.cookunity.com, • Our recruiters are real people — and easy to verify. You can always find them on LinkedIn with verified profiles. If you're unsure, feel free to reach out to us on our official LinkedIn Company Page., • We only communicate through official CookUnity channels. That means emails ending in @cookunity.com and interviews held through official company platforms (Google Meet or Zoom) — never WhatsApp, Telegram, or SMS.

Job DescriptionWe’re looking for a welcoming, detail-oriented, and people-focused Workplace Experience & Events Specialist to join our People Ops team in New York, reporting to our People Ops Manager. In this role, you’ll help keep our office running smoothly, ensure a positive day-to-day experience for our employees, and support company events and activities. This role is ideal for someone who enjoys being hands-on, utilizing their creative muscles, staying organized, and helping people. No two days will look the same, one day you might be restocking snacks and setting up meeting rooms, and the next you might be greeting a new hire or assisting with an office celebration. If you thrive on connection, love creating great experiences, and want to grow in a role that touches every part of the company, this role is for you. This is an in-office role (Mon–Fri) based in our NoMad office. About Regard Our mission is to bring world-class healthcare to everyone. Regard is the world’s first comprehensive, automated diagnosis tool. Regard streamlines clinical and revenue cycle efforts to dramatically improve hospital finances, patient safety, and physician happiness. We are excited by challenges, mission-oriented work, and meaningful relationships. We work closely with some of the top health systems in the country and are leading the change that healthcare - one of the largest and most inefficient industries in the world - needs. We want you to join us.Responsibilities: • Greet and host visitors ensuring a warm and professional experience, • Support the planning and execution of team events, celebrations, and offsites (setup, logistics, cleanup, etc.)., • Help coordinate birthdays, milestones, and other cultural touch-points virtually and in person, • Maintain the internal events calendar, • Support office operations by coordinating daily lunch orders, snack restocks, and vendor deliveries, • Handle light facilities tasks such as taking out garbage, running small errands, and restocking supplies, ensuring the office is clean, and organized, • Serve as the point of contact for building maintenance requests and vendors, • Support the onboarding process by preparing desks, welcome kits, and system setup and partner with People Ops to ensure new hires have everything they need in their first weeksQualifications:, • 3 years of experience in office coordination, people operations, events or administrative support, • Strong attention to detail and organizational skills, • Excellent communication and interpersonal abilities, • Comfortable taking initiative and solving small problems independently, • Proficient with Google Workspace (Docs, Sheets, Calendar, etc.), • Able to stand for extended periods and lift up to 50 lbs, • Comfortable flexing hours occasionally to support evening or weekend events, • Must be in-office (Mon–Fri) in our NoMad locationPreferred Qualifications:, • Experience working in a startup or high growth environment, • Experience balancing employee needs, leadership input, and organizational constraints, with comfort interacting directly with senior leaders, • A positive, can-do attitude and a passion for creating a great employee experience, • Familiarity with Slack or other collaboration toolsLocation \u007C Work Authorization, • For this role, Regard is currently only considering candidates who are authorized to work in the US without visa sponsorship, and are within the New York City metro area, • Our expectation for this role is to be in the office Mon-Fri, • We will provide relocation assistance to anyone who does not already reside in the NYC metro areaComp \u007C Perks \u007C Benefits, • Eligible for equity, • 99% employer paid health benefits (Medical, Dental, and Vision) + One Medical subscription, • 18 PTO days/yr + 1 week holiday break, • Monthly health & wellness budget, • Company-sponsored team retreat + social events, • A sabbatical programAt Regard, we carefully consider a wide range of factors when determining compensation, including your skills, qualifications, location, and experience. We expect the base salary range for this position to be $65,000 to $95,000. This is subject to change and may be modified in the future. We encourage all interested candidates to apply. Our goal at Regard is to provide and maintain a work environment that fosters mutual respect, professionalism and cooperation. Regard is proud to be an equal opportunity employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, national origin, ancestry, alienage or citizenship status, age, disability or handicap, sex, gender identity, marital status, familial status, veteran status, sexual orientation or any other characteristic protected by applicable federal, state or local laws. We celebrate diversity and are proud of our supportive, inclusive workplace. All candidates must successfully complete a background check as part of the hiring process.

Job DescriptionBenefits: • 401(k), • Dental insurance, • Free uniforms, • Health insurance, • Paid time off, • Parental leave Responsibilities • Operational Leadership & Policy Development, • Develop, implement, and enforce operational policies and procedures to standardize workflows across all centers., • Monitor adherence to compliance regulations, including HIPAA, OSHA, and state-specific healthcare mandates., • Conduct facility audits to ensure operational excellence and continuous improvement., • Vendor & Resource Management, • Establish, negotiate, and maintain vendor contracts to secure optimal terms and reliable service., • Oversee supply chain logistics, including procurement and inventory control of medical and administrative supplies., • Manage service providers for facility maintenance, IT systems, and clinical equipment., • Administrative Oversight, • Manage the processing of invoices, purchase orders, and financial tracking for operational expenses., • Oversee incoming and outgoing mail processes across facilities., • Ensure timely and accurate documentation, reporting, and communications for operations., • Strategic Planning & Growth Initiatives, • Collaborate with department heads on monthly meetings to align operations with company goals., • Lead project management calls and initiatives aimed at improving efficiency, patient satisfaction, and revenue generation., • Formulate strategies to increase patient volume and enhance physician engagement., • Support the onboarding of new physicians and opening of new clinical sites., • Clinical and Revenue Support, • Assist the VP of Revenue Cycle with physician credentialing and payer enrollment processes., • Develop and implement training programs and tools to improve care coordination and patient services., • Maintain a patient-focused approach to ensure that quality standards and best practices are consistently met., • Financial Management, • Monitor and manage operating budgets for all assigned locations., • Evaluate financial performance metrics and recommend cost-control or revenue-enhancement strategies., • Problem-Solving & Workflow Optimization, • Investigate and resolve operational challenges, escalating issues when necessary., • Analyze existing workflows to identify inefficiencies and implement improved processes.Minimum Qualifications, • Bachelors degree in Healthcare Administration, Business Administration, or related field (Masters preferred)., • 5+ years of progressive experience in healthcare operations management, preferably in a multispecialty or multi-facility environment., • Proven track record in vendor negotiation and management, budget oversight, and operational policy development., • Strong leadership skills with the ability to motivate and manage cross-functional teams., • Exceptional communication, interpersonal, and problem-solving abilities., • Ability to work independently while effectively collaborating with clinical and administrative leaders., • Proficiency with healthcare management software, Microsoft Office Suite, and project management tools.

Job Description Job Summary: We are seeking an experienced Epic Billing Analyst to manage and optimize Epic Resolute Professional Billing (PB) and Hospital Billing (HB) systems. This role is critical to hospital revenue cycle operations, including claims processing, workflow optimization, and system configuration. If you have hands-on Epic experience and a passion for improving billing processes, this is your opportunity to advance your career in healthcare IT. Key Responsibilities: • Configure, maintain, and optimize Epic PB/HB modules: charge routing, work queues, statements, claims, and collections., • Analyze and improve billing workflows and revenue cycle processes., • Provide end-user support and troubleshoot Epic system issues., • Lead or assist with Epic system upgrades, implementations, and testing., • Develop reports, perform data analysis, and collaborate with IT, billing, and clinical teams., • Bachelor's degree in IT, Healthcare Informatics, Information Systems, or related field (Associates + experience considered)., • 2–3 years supporting healthcare IT systems in hospital billing environments., • Hands-on expertise with Epic PB/HB modules., • Epic PB or HB certification (or willing to obtain within 6 months)., • Experience with revenue cycle optimization, reporting, and workflow analysis., • On-site in Jamaica, NY.

Job DescriptionDescription: We are seeking a detail-oriented and experienced Billing and Coding Specialist to join our healthcare team. This role is vital in ensuring accurate and timely processing of medical claims, supporting our commitment to efficient patient care and revenue cycle management. If you have a strong understanding of medical billing and coding procedures, we invite you to become a key part of our organization’s success. Key Responsibilities: • Review and accurately code medical diagnoses, procedures, and services using ICD-10, CPT, and HCPCS coding systems., • Prepare and submit insurance claims in a timely manner, ensuring compliance with payer requirements., • Verify patient insurance coverage and obtain necessary authorizations., • Follow up on unpaid or denied claims to facilitate prompt resolution., • Maintain detailed and organized records of billing and coding activities., • Stay updated on changes in coding regulations and insurance policies., • Collaborate with healthcare providers and administrative staff to resolve billing issues., • Ensure compliance with all relevant healthcare laws and regulations. Benefits Available: • Multiple medical and prescription coverage options, • Dental and vision care plans, • Health Savings Accounts (HSAs), where applicable, • Flexible Spending Accounts (FSAs), • Voluntary critical illness, cancer, and accident insurance, • Voluntary hospital indemnity coverage, • Voluntary short-term and long-term disability insurance, • Voluntary term life insurance and AD&D (Accidental Death & Dismemberment), • 401(k) retirement savings plan, • Paid time off (PTO), • Commuter benefits, • Proven experience in medical billing and coding, preferably in a healthcare setting., • Certification such as Certified Professional Coder (CPC) or Certified Coding Specialist (CCS) is preferred., • Strong knowledge of ICD-10, CPT, HCPCS coding systems, and medical terminology., • Familiarity with electronic health records (EHR) and billing software., • Excellent attention to detail and organizational skills., • Ability to work independently and as part of a team., • Strong communication skills and problem-solving abilities., • Knowledge of healthcare regulations and compliance standards.

Job DescriptionWhy Charlie Health? Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they're met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported. Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection—between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we're expanding access to meaningful care and driving better outcomes from the comfort of home. As a rapidly growing organization, we're reaching more communities every day and building a team that's redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we'd love to meet you. About the Role This is a unique opportunity to work on high-visibility, cross-functional initiatives that shape Charlie Health's financial and strategic direction. Reporting to the Director of Strategic Finance, you will work closely with senior leaders across the organization, leading "special projects" that span financial strategy, revenue analytics, and operational performance. This is a high impact, highly visible role on the Strategic Finance team, which plays a critical role in shaping Charlie Health's long-term business strategy, planning, and execution. Our team is comprised of passionate, forward-thinking professionals eager to take on the challenge of the mental health crisis and play a formative role in providing life-saving solutions. We are looking for a candidate who is inspired by our mission and excited by the opportunity to build a business that will impact millions of lives in a profound way. Responsibilities • Lead high-priority analytical and strategic projects that inform key business decisions, spanning new program launches, operational efficiency, and core growth strategy, • Analyze large-scale session and billing datasets to identify revenue leakage, investigate collection anomalies, and recommend process improvements to the revenue cycle, • Partner directly with senior leaders to evaluate new initiatives, develop KPIs, and translate business performance into actionable insights, • Analyze Charlie Health's unit economics, client segmentation, and new program metrics to inform long-term strategy and optimize resource allocation, • Support key financial deliverables including Board materials, investor reporting, and performance reviews, • Identify and implement process improvements to strengthen accuracy, scalability, and automation of financial reporting, • Support the team on special projects including fundraising, new product development, market launches, and M&ARequirements, • 1-4+ years of of experience in investment banking, private equity, venture investing, management consulting, or strategic finance at a fast-paced, high-growth company, • Highly proficient in Excel / Google Sheets and PowerPoint / Google Slides, • Experience in building insights from scratch including sourcing, transforming, analyzing, and presenting complex, high-volume financial and operational data in a simple, easily understandable way, • Driven self-starter who enjoys rolling up their sleeves and building complex financial models in Excel or similar tools, • Excellent communication skills with the ability to distill technical analyses into compelling insights for senior stakeholders, • Excited by the chance to join a high-growth company with the ability to make an immediate impact in a fast-paced, dynamic working environment, • Good sense of humor. You enjoy the work you do and the people who work with you, • Work authorized in the United States and native or bilingual English proficiency The total target base compensation for this role will be between $91,000 and $134,000 per year at the commencement of employment. In addition to base compensation, this role offers a target performance-based bonus. The target total cash compensation range, including potential bonus, will be between $100,000 and $147,000 per year. Please note, pay will be determined on an individualized basis and will be impacted by location, experience, expertise, internal pay equity, and other relevant business considerations. Further, cash compensation is only part of the total compensation package, which, depending on the position, may include stock options and other Charlie Health-sponsored benefits. #LI-HYBRID Please do not call our public clinical admissions line in regard to this or any other job posting. Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: . Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent from @charliehealth.com email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services. Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals. At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people. Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation. By clicking "Submit application" below, you agree to Charlie Health's Privacy Policy and Terms of Service. By submitting your application, you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help, reply HELP. Our Values • Connection: Care deeply & inspire hope., • Congruence: Stay curious & heed the evidence. Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: . Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent from @charliehealth.com email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services. Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals. At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people. Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation. By clicking "Submit application" below, you agree to Charlie Health's Privacy Policy and Terms of Service. By submitting your application, you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help, reply HELP.

Job DescriptionOur mission: to eliminate every barrier to mental health. At Spring Health, we're on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time—whether it's therapy, coaching, medication, or beyond—tailored to each individual's needs. We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we've been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers. We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We're just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere. We are looking for a Customer Success Manager to join our team. You will play a key role in managing day-to-day relationships with our existing partners, serving as the face of our amazing organization to customers, and advancing our mission by promoting our products and services in a proactive, data-driven way. This is a full-time, remote position reporting into the Manager of Customer Success. What you'll be doing: • Serve as an account owner, product expert and mental health advocate for your assigned Mid-market and SMB customers., • Build rapport with decision makers and main points of contact to influence change in order to drive the adoption of best practices and successful change management methodologies, thereby driving optimal member utilization of the product., • Own the full customer lifecycle including onboarding, value realization, engagement strategies, expansion and renewal., • Creatively discover, communicate, and support the execution of new opportunities for customers to unlock value from Spring Health., • Business review creation and presentation to senior HR executives and business leaders including insightful, data-based recommendations., • Collaborate across departments to deliver essential customer feedback, aiming to enhance processes and elevate the patient experience., • Participate in ongoing weekly team meetings and training to continue to enhance product knowledge., • Meet or exceed goals for role KPIs:, • Achieve 100% Net CACV Retention (effectively Net Revenue Retention) for your book of business, • You have 3+ years of experience in account management, customer success, implementation or healthcare management., • You have experience in upselling and retaining customers to drive additional revenue., • You have experience using SaaS-based solutions and platforms., • You have experience owning the life cycle contract renewals., • You have experience using data visualization and reconciliation techniques to present key findings and customer satisfaction., • You have experience adhering to and achieving outlined KPIs., • You have experience maintaining accurate records of customer interactions, success plans, customer relationship progression and opportunity management in a CRM., • You have a deep passion to transform the U.S. healthcare system, especially mental health., • You have the willingness and ability to travel as needed (approx. 15%)., • Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type., • Employer sponsored 401(k) match of up to 2% for retirement planning, • A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents., • We offer competitive paid time off policies including vacation, sick leave and company holidays., • At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents., • Access to Noom, a weight management program—based in psychology, that's tailored to your unique needs and goals., • Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses., • Access to Wellhub, which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription, • Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care, • Up to $1,000 Professional Development Reimbursement a year. Ready to do the most impactful work of your life? Learn more about our values, what it's like to work here, and how hypergrowth meets impact at Spring Health: Our Values Our privacy policy: Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.

Job DescriptionPOSITION SUMMARY As part of a multi-disciplinary team providing medical care, the PCA is responsible for patient intake in the clinic and front desk, obtaining complete medical history, provides education about human sexuality, family planning, abortion, colposcopy, LEEP and general health education, as applicable. ESSENTIAL JOB DUTIES AND RESPONSIBILITIES Front Desk: Patient Reception and Visit Flow (15%) • Monitor health screenings at front desk. • Greet all patients and visitors according to PPGNY standards and collect all pertinent demographic and billing information, including insurance verification, following PPGNY and NYSDSS guidelines. • Change and update patient demographics in electronic health record.• Initiate CVR (superbill) and activate electronic health record to start visit. • Sign appropriate consents and reception forms. • Manage walk-in clients according to availability in the schedule. Scheduling, Appointment Schedule Management, Phones (15%) • Answers phones and triages patient calls, including appointment management. • Scrub the schedule and prepare charts for next day services according to information required by visit type and services requested. Billing and Revenue Cycle Duties (10%)• Process supply requests, collect payments and co-pays in accordance with PPGNY supply sales, cash handling, and banking policies. Reconcile audit reports to payments and prepare deposits. • Screen all patients for eligibility for in-state assisted insurance programs while assisting patients in completing these insurance applications if applicable. Monitor and Maintain Office and Waiting Areas (5%)• Responsible for opening and closing front desk area. • Maintain waiting room and office area to ensure appearance is welcoming, private and professional. Other Office Duties (5%)• Respond to patient requests. • Follow all safety and security procedures and guidelines. • Participate in health center/affiliate efforts to achieve established goals for productivity and revenue cycle. • Adhere to affiliate goals and policies on professionalism, wait time in-clinic and on the phone, and the system for addressing client complaints. • Other duties as assigned Clinical Services:SRH Patient Care (15%) • Reviews the patient health history for completeness and records findings. Alerts APC regarding critical information about the patient chief complaint, history of present illness, and other patient information. • Documents competently in the electronic medical record using the correct PPGNY templates and forms• Assists in promoting optimum center operations, excellent patient service and compliance with both agency and funding source policies and regulations. • Participates in health center/affiliate efforts to achieve established goals for productivity. • Adheres to affiliate goals and policies on professionalism, wait time in-clinic and on the phone, and the system for addressing client complaints. • Assess flow of patients through health center to minimize patient wait times. • Assists in the orientation and training of new clinic staff, as indicated • Ensures charge capture and financial reporting by accurately documenting in EHR and completing CVR data as appropriate for all medical and counseling services provided. • Ensures access to interpreter services for patients with communication barriers. • Performs other duties as assigned Patient Education (15%)• Provides health education and care related to sexual and reproductive healthcare • Provide accurate patient centered, non-judgmental, education according to MS&G and signs informed consent related to visit. Lab and Quality Assurance Activities (5%)• Performs laboratory tests as ordered, completes laboratory requisitions, and packages labs for transport according to PPGNY lab procedures. Runs Daily Controls • Performs clinic opening and closing duties; clinic and equipment cleaning; restocking supplies, etc. Reports facility and equipment issues, as indicated • Follows all lab and quality assurance protocols; uses appropriate personal protective equipment (PPE) and infection control precautions ICA Patient Care (5%)• Assists in abortion service in a variety of functions as needed, including abortion counseling, Products of Conception (POC) room, infections prevention float and assisting in surgical room. Maintenance of Clinical Skills and Competencies (10%)• Attends monthly didactics and incorporates information into daily care provision.• Maintains clinical skills and competencies as required by PPGNY, PPFA, and NYS DOH. Participates in annual competency checks and training for all new services, tests, and skills as assigned. CORE COMPETENCIES• A demonstrated commitment to PPGNY’s mission related to bodily autonomy, health equity, and gender and racial justice • A demonstrated commitment to learning about and enhancing practices related to racial equity and its impact on healthcare systems. • Strong relationship building and communication skills, including an ability to work and build trust across cultural differences related to related to race, class, age, gender, gender identity and expression, sexual orientation, religion, ethnicity, national origin or ability; and to reflect on one’s personal identity with humility • Ability to provide compassionate, non-judgmental and culturally responsive care across race, class, age, gender, gender identity and expression, sexual orientation, religion, ethnicity, national origin or ability; and demonstrates deep sense of accountability to patient experience REQUIRED SKILLS/ABILITIES:Interpersonal • Excellent customer service and communication skills • Ability to remain focused and calm in stressful situations • Excellent interpersonal and verbal skills • Superior oral and written communication skills • Ability to work effectively as part of team Technical • High degree of comfort with electronic health record Work Habits/Attributes • Keen attention to detail • Excellent organizational skills • The ability to produce high quality work in a fast-paced environment with changing and/or competing priorities • Ability to exercise sound judgment and independent decision-making skills • Ability to produce reliable, high quality work with minimal direct supervision • Ability to follow HIPAA Policies and Procedures• Ability to work a flexible or extended schedule, including evenings and weekends, as operational demands require REQUIRED QUALIFICATIONS • Minimum education High school diploma/GED, • Licensures/CertificationsValid State of New York Driver’s license preferredPREFERRED QUALIFICATIONS, • Previous experience working with electronic health records, • Proficiency in other languages preferred, • Prior Planned Parenthood employment, • Prior health care employment, • Previous experience in a high-volume customer service role, • Basic Life Support (BLS) certification.TYPICAL PHYSICAL DEMANDS, • Requires prolonged sitting and repetitive tasks including use of a computer. Frequent standing, walking, bending. Must be able to walk up and down stairs. Requires lifting or moving of patients/supplies/equipment. Visual acuity sufficient to perform frequent work on a computer screen and review printed reports and other materials. Requires the ability to hear and to communicate orally with others. This role routinely uses standard office equipment such as computers, phones, photocopiers, and filing cabinets, and medical equipment and will require reaching, grasping, pushing and pulling.TYPICAL WORKING CONDITIONS, • This job operates in a professional office environment. Potential exposure to communicable diseases and other conditions in a health center environment. May require travel to other health centers, at times in inclement weather. Requires flexible schedule and during peak activity periods work in excess of 7.5 hours per day and/or 37.5 hours per week. Schedule, • M: 7:45am-7:00pm, • T: 7:45am-7:00pm, • W: 7:45am-7:00pm, • Th: 7:45am-7:00pm, • F: 7:45am-6:00pm

Cognizant, TriZetto/Facets, HealthEdge, HealthRules, Payer, Oracle Health, Epic Beaker) ### Requirements - Hands-on experience with at least one of the listed systems (multiple is a strong plus) - Background in clinical care, healthcare operations, revenue cycle, or payer systems - Ability t

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