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  • Pet Care and Retail Associate
    Pet Care and Retail Associate
    19 days ago
    $16.5 hourly
    Full-time
    Red Hook, Brooklyn

    A Pet Care and Retail Associate is responsible for engaging with pet parents and their pets while providing positive experiences and upholding the company’s vision, mission, values, and strategy. This role is responsible for the retail store cleanliness, maintenance, as well as the direct safe care of pets within our store. Job responsibilities include, but are not limited to the following: • Responsible for the pet parent experience and outcomes conducted in person, over the phone, at the sales register and online., • Greets pet parents and answers their questions throughout the store., • Ensure pets have a smooth, positive, pick-up and drop off experience., • Responsible for the pet healthcare of store owned pets and plants, which includes feeding, watering and cleaning all pet habitats (ie, birds and plants)., • Maintains total store cleanliness standards., • Supports retail success with product sorting, shelf stocking, and pricing updates., • Recommends, informs, and sells merchandise, services and supplies., • Promotes special events such as evening or weekend programming., • Ensures a safe environment for our associates, pets, and pet parents., • Responsible for taking immediate action when a sick/injured pet is identified in the store., • Assists and works in various areas throughout the store (including services such as daycare, dog walking, pet bathing, pet home check-ins, etc) as required., • Including some boarding (on-site overnight care of animals)., • Other duties may be assigned., • Follow all Operations policies and procedures. ESSENTIAL PHYSICAL DEMANDS AND WORK ENVIRONMENT • Associates are required to stand, walk, climb a ladder, and use hands to handle, feel, hold, write, etc. The associate frequently is required to reach with hands and arms: stoop, kneel, crouch, talk and hear. Specific vision abilities required by this job include depth perception. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions., • Associates must frequently lift and/or move up to 50 pounds and occasionally team lift and/or move more than 100 pounds. Specific vision abilities required by this job include depth perception., • While performing the duties of this job, the associate is occasionally exposed to moving mechanical parts, as well as a wet environment with an abundance of pet hair. The noise level is moderate in the work environment; however, associates may be exposed to high levels of noise at times. Exposure to live animals and their handling is common. Qualifications • 2+ years experience working with animals in similar business., • Strong written and verbal communication skills., • Able to work evenings, weekends, and holidays as needed., • Ability to react under pressure and maintain composure., • Animal Handling Certificate (or ability to obtain within first 30 days), • Animal CPR certificate (preferred not required) Compensation and Benefits Pet Care and Retail Associate are paid $16.50 an hour. Benefits include: • Paid weekly, • Associate discounts and perks, • Development opportunities Apply Now! We’re delighted you’re interested in promoting the well-being, happiness, care, and safety of every animal that enters our doors. We're excited to hear your story and learn more about you!

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  • Optical Sales Representative
    Optical Sales Representative
    2 months ago
    Full-time
    Manhattan, New York

    We are seeking a knowledgeable and enthusiastic Optical Sales Representative to join our team. This role involves engaging with customers to provide expert guidance on optical products and services, supporting clinical staff, and ensuring a seamless patient experience. The ideal candidate will possess a strong understanding of ophthalmology, medical terminology, and retail sales, with experience in optical or clinic environments. This position offers an excellent opportunity for individuals passionate about healthcare, optics, and customer service to grow within a dynamic organization committed to quality care. Duties Assist customers in selecting eyewear and optical products tailored to their needs, utilizing retail sales skills and product knowledge. Educate patients on lens options, frame styles, and optical procedures, applying physiology and anatomy knowledge. Support clinical staff by managing medical records, updating EMR systems such as Epic or other EMR platforms, and ensuring compliance with HIPAA regulations. Conduct basic vision assessments including vital signs where applicable, and assist with patient intake processes. Maintain accurate documentation of sales transactions, medical coding, billing procedures, and inventory management. Ensure aseptic techniques are followed during any clinical procedures or equipment handling. Collaborate with laboratory staff on optical measurements and lab-based processes to ensure precision in lens fitting. Support senior care or pediatrics patients by providing tailored optical solutions and compassionate service. Stay informed about new optical products, medical advancements in ophthalmology, and industry trends to enhance customer service. Requirements Prior experience in optical sales or clinic environments preferred; familiarity with ophthalmology is highly desirable. Knowledge of medical terminology, anatomy related to the eye, physiology, vital signs, and HIPAA compliance. Experience with EMR systems such as Epic or similar platforms; proficiency in medical billing and coding is a plus. Strong retail management skills including retail math for transactions and inventory control. Excellent communication skills to explain complex concepts clearly to patients of all ages including pediatrics and senior care populations. Ability to work effectively in a fast-paced environment while maintaining attention to detail. Basic laboratory experience related to optics or ophthalmic procedures is advantageous. A background in healthcare-related fields such as clinic experience or laboratory work will be considered an asset. This role is integral to delivering exceptional optical care while supporting the overall health services provided by our organization. We welcome motivated candidates eager to contribute their expertise in a collaborative healthcare setting.

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