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Job Description OrthoNY is looking for a compassionate and skilled Medical Assistant to join our dedicated team. As a Medical Assistant, you will play a key role in supporting our physicians and ensuring the highest quality of care for our patients. Our Medical Assistant roles offer a unique opportunity to work in a dynamic and collaborative environment where you can make a real difference in patients' lives. If you are passionate about healthcare and looking for a rewarding role in a leading orthopedic practice, apply today! General Description: This Medical Assistant position provides both administrative and clinical support in patient registration, rooming, demographic and medical data collection as well as patient checkout including appointments, discharge information and payment under the supervision of a provider. Essential Duties and Responsibilities: • Greeting patients promptly and professionally;, • Assisting patients with the registration process including but not limited to assistance with collecting required patient information, medical history, relevant documents, and electronic signatures;, • Preparing the patient for the exam by performing preliminary tests, as needed;, • Reporting relevant information to the provider;, • Assisting the provider with patient care as requested;, • Performing scribe duties, as needed;, • Reviewing treatment procedures with patients;, • Assisting in ordering tests/retrieving results;, • Reviewing discharge instructions;, • Bracing & brace measurements under the supervision of a licensed professional;, • Collecting any patient payments and scheduling follow up appointments, if required;, • Balancing and closing a journal each day, when applicable;, • Maintains a high level of confidentiality and complies with HIPAA standards;, • High school diploma or equivalent required;, • Medical Assistance Certification or Degree in the Sciences preferred, • 1-3 years of experience in a medical setting preferred;, • Excellent communication and customer service skills;, • Strong data entry skills;, • CPR/BLS preferred

Job Description OrthoNY is looking for a compassionate and skilled Medical Assistant to the team at our Glens Falls and Malta office! As a Medical Assistant, you will play a key role in supporting our physicians and ensuring the highest quality of care for our patients. If you are passionate about healthcare and looking for a rewarding role in a leading orthopedic practice, apply today! Monday-Friday 8am-4:30pm General Description: This Medical Assistant position provides both administrative and clinical support in patient registration, rooming, demographic and medical data collection as well as patient checkout including appointments, discharge information and payment under the supervision of a provider. Essential Duties and Responsibilities: • Greeting patients promptly and professionally;, • Assisting patients with the registration process including but not limited to assistance with collecting required patient information, medical history, relevant documents, and electronic signatures;, • Preparing the patient for the exam by performing preliminary tests, as needed;, • Reporting relevant information to the provider;, • Assisting the provider with patient care as requested;, • Performing scribe duties, as needed;, • Reviewing treatment procedures with patients;, • Assisting in ordering tests/retrieving results;, • Reviewing discharge instructions;, • Bracing & brace measurements under the supervision of a licensed professional;, • Collecting any patient payments and scheduling follow up appointments, if required;, • Balancing and closing a journal each day, when applicable;, • Maintains a high level of confidentiality and complies with HIPAA standards;, • High school diploma or equivalent required;, • Medical Assistance Certification or Degree in the Sciences preferred, • 1-3 years of experience in a medical setting preferred;, • Excellent communication and customer service skills;, • Strong data entry skills;, • CPR/BLS preferred

Job Description • Essential Duties & Responsibilities, • Receive incoming calls related to medication refill requests, • Review patient records for completeness and route refill requests to providers for review and approval, • Prepare and process refill requests in accordance with established workflows and provider direction, • Communicate with pharmacies and providers to clarify or resolve refill-related issues, • Provide patients with general information regarding refill processes and timelines, • Initiate, submit, and track medication prior authorizations with insurance payers, • Collect and document required information to support authorization requests, • Communicate authorization status to patients, providers, and pharmacies, • Follow up on pending or denied authorizations and escalate to appropriate staff as needed, • Receive incoming patient calls and accurately document patient-reported symptoms, concerns, and requests, • Route patient concerns to appropriate clinical staff (RN, provider) for review and follow-up, • Reinforce provider-directed instructions and care plans as appropriate, • Provide clear, professional, and empathetic communication to patients via phone and electronic messaging, • Collaborate with physicians, nurses, medical assistants, and administrative staff to support patient care coordination, • Address patient concerns related to medication access and insurance requirements, • Ensure adherence to HIPAA, organizational policies, and applicable regulations, • Accurately document all interactions, actions, and outcomes in the electronic health record (EHR), • Meet established productivity, quality, and customer service benchmarks, • Demonstrate effective time management, organization, and attention to detail, • Maintain clear, accurate, and timely documentation, • Communicate effectively and work collaboratively within a team environment;, • Necessary Skills & Abilities Language Skills Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization. Mathematical Skills Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. Reasoning Ability Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Computer Skills To perform this job successfully, an individual should have basic to intermediate knowledge of Microsoft Office software (Outlook, Excel, Word), as well as Practice Management and Electronic Medical Record software. While performing the duties of this job, the employee is frequently required to use hands to finger, handle, or feel and talk or hear. The employee is occasionally required to stand; walk; sit; reach with hands and arms; stoop, kneel, crouch, or crawl and taste or smell. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, peripheral vision, depth perception and ability to adjust focus. The noise level in the work environment is usually moderate. May come into contact with human blood or other potentially infectious materials, which may result in possible exposure to blood borne pathogens (Category 1)

Job Description About Us: Groth Pain & Spine is a group of people who work together as a team to provide efficient and effective Pain Management Care. As one of the most highly regarded Pain Management Practices in New York, we believe in highest level of patient care and intervention. Everyone is hardworking and enjoys a friendly culture. If you are motivated and want to be a part of an elite medical practice, please review the responsibilities and qualifications needed below and apply. Job Summary: We are seeking a detail-oriented and dependable Medical Scribe to join our healthcare team. The Medical Scribe will work alongside physicians and healthcare providers to document patient encounters in real-time, allowing providers to focus more on direct patient care. Key Responsibilities: * Accurately document patient history, physical exam findings, procedures, and diagnostic test results as dictated by the provider. * Enter patient information into the Electronic Health Record (EHR) system in a timely and efficient manner. * Assist in preparing charts for upcoming patient visits. * Ensure completeness and accuracy of medical records. * Maintain confidentiality and adhere to HIPAA regulations. * Perform clerical duties as needed (e.g., managing paperwork, locating test results). Qualifications: * High school diploma or GED required; college coursework in healthcare or pre-medical studies preferred. MAs encouraged to apply! * Prior experience as a scribe, medical assistant, or in a clinical setting is a plus. * Knowledge of medical terminology, anatomy, and physiology. * Proficiency with EHR systems. * Excellent listening, communication, and typing skills. * Ability to multitask and work in a fast-paced environment. * Must speak Spanish Benefits: • 401k / 401k matching, • Health Insurance/ Dental/ Vision, • Life Insurance, • PTO, • Paid Holidays, • OT This Position will be asked to work in our Nassau and Suffolk offices. Thanks for considering our practice as a part of your future, I look forward to hearing from you!

Job Description Overview: Imperial Cleaning is one of the largest independently owned cleaning companies in the nation, providing professional cleaning services to Retail, Offices, Medical Facilities, Schools, Commercial Buildings, Financial Institutions, Municipalities, and more for over 25+ years. Now over 1,000 employees strong, and with consistent double-digit sales growth year over year, Imperial Cleaning is well-positioned to continue its growth. Should you come to work at Imperial, you will find that we encourage input and creativity from employees at every level within our organization to improve and move our business forward. We welcome new employees to our growing family and team. When you join Imperial Cleaning you become part of a great family culture. At Imperial, we know that our people are our greatest asset, and we take great care to find highly qualified candidates that share our commitment to growth and excellence. Imperial Cleaning is an equal opportunity employer. We offer competitive compensation packages and a variety of benefits that provide our staff with a safe, respectful, and professional working environment. Our headquarters is located at 151 Dixon Avenue, Amityville, NY, and is an upscale and professional building. Job Description: • Responsible for daily occupied and discharge/transfer cleaning and disinfection of patient care areas, equipment as assigned and other common areas of assignment., • Performs duties while demonstrating working knowledge of the health care cleaning and disinfecting principles and requirements, proper and safe chemical use, equipment handling, and labor saving products for all items within the healthcare environment for which tasked with servicing., • Adheres to all organization safety, risk management and infection control guidelines and standards while promoting a culture of safety., • Actively participates in departmental performance improvement initiatives, including but not limited to initiatives to improve patient experience and cleanliness metrics., • Maintains cleaning cart(s), supplies and equipment evidence by properly stocking and restocking environmental services cart in a neat and orderly fashion., • Removes waste and transports to the appropriate disposal area while identifying proper waste streams handling (i.e. regulated medical, recycle, solid, and hazardous)., • Follows all infection prevention practices (i.e. proper cleaning and disinfection protocols and process, hand hygiene, standard & isolation precautions, as well as proper donning and doffing of Personal Protective Equipment (PPE), • Practices critical thinking skills, • Demonstrates personal accountability, • Identify and utilize appropriate resources to ensure identified problems or concerns are followed through and resolved, • Demonstrates knowledge of facility safety requirements., • Demonstrates the ability to operate and properly maintain all tools and equipment needed to clean and disinfect the environment. Health care support services and/or environmental services, hospitality or related field preferred Special Skills/ Equipment • Can demonstrate effective use of computers and/or mobile devices for daily job performance activities Location: Suffolk, County, NY

Job Description About the Role: The Medical Receptionist 1 serves as the vital first point of contact for patients and visitors within a healthcare setting, ensuring a welcoming and professional environment. This role is responsible for managing patient check-ins, scheduling appointments, and maintaining accurate patient records to facilitate smooth clinical operations. The Medical Receptionist 1 coordinates communication between patients, healthcare providers, and administrative staff, thereby supporting efficient patient flow and high-quality care delivery. Attention to detail and confidentiality are paramount, as the role involves handling sensitive patient information in compliance with healthcare regulations. Ultimately, this position contributes significantly to patient satisfaction and the overall effectiveness of the healthcare facility. Minimum Qualifications: • High school diploma or equivalent., • Previous experience in a receptionist or customer service role, preferably in a healthcare environment., • Basic proficiency with computer systems and electronic health record (EHR) software., • Strong communication and interpersonal skills., • Certification as a Medical Receptionist or Medical Administrative Assistant., • Experience with specific EHR platforms such as Epic, Cerner, or Meditech., • Familiarity with medical terminology and healthcare billing processes., • Bilingual abilities, especially in Spanish or other commonly spoken languages in the community., • Greet and assist patients and visitors promptly and courteously upon arrival., • Manage appointment scheduling, cancellations, and rescheduling using electronic health record (EHR) systems., • Verify patient information, insurance details, and collect co-payments or fees as required., • Maintain and update patient records accurately, ensuring confidentiality and compliance with HIPAA regulations., • Answer incoming phone calls, respond to inquiries, and direct calls to appropriate medical staff or departments., • Coordinate with clinical and administrative teams to ensure smooth patient flow and timely communication., • Prepare and organize patient paperwork and documentation for medical staff. The Medical Receptionist 1 utilizes strong organizational and multitasking skills daily to manage appointment schedules and patient flow efficiently. Effective communication skills are essential for interacting with patients, healthcare providers, and insurance representatives, ensuring clear and compassionate exchanges. Proficiency with EHR systems and basic computer applications enables accurate data entry and retrieval, which supports clinical decision-making and billing processes. Attention to detail is critical when verifying patient information and handling confidential records to maintain compliance with healthcare regulations. Additionally, problem-solving skills help address patient concerns and resolve scheduling conflicts, contributing to a positive patient experience and smooth office operations.

Job Description Medical Office Operator – Call Center Environment A well-established medical practice is seeking an experienced Medical Office Operator to join their centralized call center team. This role is essential to ensuring efficient communication and top-tier service across multiple office locations within the practice. Key Responsibilities: • Answer and manage a high volume of incoming and outgoing calls in a professional, courteous manner, • Perform insurance verifications, including eligibility and benefits for a wide range of insurance providers, • Schedule, update, and manage patient appointments according to established protocols, • Accurately relay information regarding services, office hours, and provider availability, • Direct calls and messages to the appropriate departments or personnel, • At least 1 year of experience in a medical receptionist or similar administrative role, • Hands-on experience with insurance verifications (including commercial and government plans), • Prior work in a call center or centralized scheduling environment preferred, • Excellent communication, organizational, and multitasking skills

Job DescriptionDescription: Job Summary: The LPN Clinical Instructor for the Nursing Assistant program provides hands-on clinical training to students, preparing them for careers as Certified Nursing Assistants (CNAs). This role involves supervising students during clinical rotations, teaching essential nursing skills, and ensuring students develop the competence and confidence needed to deliver patient-centered care. The Instructor works closely with students in real-world health care settings to reinforce classroom learning, emphasize safety protocols, and build a foundation of professionalism in nursing practice. Key Responsibilities: • Clinical Instruction & Supervision:, • Provide direct supervision and instruction to students during clinical rotations in health care facilities, ensuring adherence to safety and patient care standards., • Demonstrate and teach essential nursing assistant skills, including patient hygiene, feeding, vital signs monitoring, ambulation, and proper body mechanics., • Monitor student performance and provide constructive feedback to improve skills, efficiency, and patient care., • Patient Care Skills Development:, • Train students in effective communication, teamwork, and compassionate care when interacting with patients and their families., • Emphasize the importance of patient safety, privacy, and comfort, ensuring students understand infection control and emergency procedures., • Teach students how to recognize and report changes in patients 'conditions, documenting observations and following reporting protocols., • Hands-On Training & Simulation:, • Conduct simulation exercises and practice labs that enable students to apply theoretical knowledge in controlled, hands-on practice sessions., • Guide students in the proper use of medical equipment, such as blood pressure monitors, thermometers, and patient transfer aids., • Ensure students demonstrate competency in skills required for CNA certification exams, providing additional practice and review as needed., • Compliance & Safety Protocols:, • Ensure that students understand and follow OSHA, HIPAA, and other regulatory guidelines while delivering patient care., • Educate students on the proper use of personal protective equipment (PPE), infection control procedures, and facility policies to maintain a safe environment., • Monitor adherence to clinical site policies and address any breaches in protocol immediately., • Student Assessment & Progress Evaluation:, • Observe and assess student performance during clinical rotations, tracking progress in skill development, professionalism, and patient interaction., • Provide regular feedback on strengths and areas for improvement, assisting students in achieving competency and confidence., • Document student progress, maintain accurate attendance records, and prepare evaluations for the program director as required., • Certification Preparation & Exam Readiness:, • o Prepare students for CNA certification exams by ensuring mastery of all required skills, knowledge, and procedures., • Conduct mock skills exams and provide practice opportunities for students to build familiarity with the certification exam format., • Advise students on the certification application process, answering questions and offering guidance on exam logistics and requirements., • Collaboration with Faculty & Health Care Facilities:, • Maintain open communication with clinical site staff to ensure students adhere to facility expectations and deliver quality care., • Address any clinical site concerns regarding student performance and implement improvements as necessary., • Professional Development & Mentorship:, • Serve as a mentor and role model for students, demonstrating professionalism, ethical standards, and patient-centered care, • Attend faculty meetings, training sessions, and professional development workshops to stay current on best practices in nursing education. Requirements: Qualifications: • Current LPN (Licensed Practical Nurse) license in the state, with a minimum of 2 years of clinical experience in a health care setting., • Experience in long-term care, acute care, or home health care settings., • Previous teaching or clinical training experience, particularly with nursing assistant or vocational programs preferred., • Strong knowledge of nursing assistant skills, patient care protocols, and health care regulations., • Excellent communication and interpersonal skills, with the ability to engage and motivate students., • Strong clinical skills and expertise in nursing assistant procedures, • Ability to instruct, supervise, and evaluate students effectively, • Strong organizational and time-management abilities, • Knowledge of state CNA certification requirements, • Patient-centered teaching approach with a focus on safety and quality care, • Ability to collaborate with faculty and clinical partners

Job DescriptionBenefits: About Advanced Counseling Associates Advanced Counseling Associates is a client-centered, inclusive mental health practice dedicated to supporting individuals (adults, children, and adolescents), couples, and families through one-on-one counseling. Position Summary: We are seeking a reliable and detail-oriented Administrative Assistant to act as our Front Office Coordinator to join our mental health practice. The ideal candidate will have prior experience working in a mental health or behavioral health office and be comfortable managing both administrative and client-facing responsibilities. Key responsibilities: • Manage scheduling for clinicians and clients, • Collecting copays, deductibles, and payment for missed appointments, • Maintain accurate and organized client and billing records, • Communicate professionally with clients, clinicians, and staff, • Support general office operations as needed Required Qualifications: • Previous experience in a mental health office or similar healthcare setting (required), • Strong organizational and communication skills, • Ability to multitask and maintain professionalism in a confidential environment, follow HIPAA guidelines, • Comfortable with electronic health record (EHR) systems and payment processing Schedule & Compensation: • Approximately 20-25 hours per week, • Flexible schedule available, • Hourly rate based on experience

Job DescriptionCompany Description Metro Physical & Aquatic Therapy is a comprehensive multidisciplinary company who offers Physical, Occupational, Speech Therapy, Massage and Acupuncture services. We take great pride in inspiring our team to create an everlasting bond with our patients, our doctors, and our community. But it’s not just what we do, it’s who we are. We are driven by our mission to continually invest in our people and offer the best workplace environment possible. Job Description We are currently hiring a Clinic Support Associate for immediate, long-term employment. Our expectations of a clinic support associate is to do any clinic support duties such as Front Desk and Aiding. You'll help manage front desk operations and assist clinicians with patient care — ensuring a smooth, welcoming experience for every patient. If you're looking for a hands-on role in a fast-growing field where you can make a real impact, this is a great opportunity to learn and grow with an expert team. Apply today and join a team that puts patients and people first. Days & Hours: Monday, Wednesday 8A-8PM, Tuesday, Thursday 8A-12PM and Fridays 9A-5PM Essential Responsibilities • Greets and welcomes patients and visitors with an upbeat attitude and warm, inviting smile—whether in person or over the phone—while answering or directing inquiries and efficiently checking in patients., • Delivers a high level of customer service by ensuring patient satisfaction, optimizing provider time, and maximizing treatment room utilization through accurate appointment scheduling in person or via phone., • Manages scheduling operations with a focus on growth, including maximizing provider availability and treatment room usage., • Maintains on-time patient flow by promptly notifying clinicians of patient arrivals, monitoring service delivery against the schedule, and alerting providers of any delays., • Receives and processes incoming faxes promptly, ensuring timely communication and documentation., • Performs accurate data entry into the Electronic Medical Record (EMR) system, including patient information, treatment plans, and updates., • Generates reports, logs, and lists, including financial reconciliations and patient retention tracking, with a high level of accuracy., • Ensures co-pays are tallied, reconciled, and manages credit extended to patients., • Sets up new and returning patient cases in Theraoffice, including obtaining and verifying demographic and insurance information., • Contacts treating physicians to obtain updated prescriptions for Occupational and Physical Therapy treatments and obtains Plans of Care, updating the system accordingly., • Assists patients during therapy by applying heat packs, paraffin dips, helping into pools and onto equipment, monitoring exercise, and guiding through prescribed routines., • Educates patients on proper equipment use and exercise techniques to ensure safety and effectiveness., • Prepares patients for therapy treatments by providing comfort, assistance, and reassurance., • Provides information to patients by answering questions, addressing concerns, and alleviating fears with empathy and professionalism., • Maintains patient confidentiality and protects sensitive information in compliance with HIPAA guidelines and clinic policies., • Maintains a safe, clean, and organized environment by complying with all procedures, rules, and regulations., • Performs light cleaning duties including laundry, treatment table turnover (cleaning and sanitizing), and garbage disposal to ensure a hygienic treatment area., • Prepares treatment rooms by sterilizing and delivering equipment and supplies, positioning equipment for therapist access, assisting patients on equipment, and following prescribed protocols before patient arrival., • Answers calls from physicians, hospitals, and patients, demonstrating exemplary customer service skills., • Maintains physical therapy supplies inventory by monitoring stock levels, anticipating needs, placing and expediting orders, and verifying receipt of supplies., • Performs other duties and assignments as required to support clinic operations and patient care, • Must be willing to train at our other clinics until the Massapequa office opens. Physical Requirements While performing the duties of this job, the staff member is frequently required to walk, stand; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear. The staff member can regularly lift and/or move up to 40 pounds. Specific vision abilities required by this job include close vision, distance vision, and depth perception. The above statements are meant to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified. The incumbent must be able to work in a fast-paced environment with demonstrated ability to juggle and prioritize multiple, completing tasks and demands and to seek supervisory assistance as appropriate. Incumbents within this position may be required to assist or find appropriate assistance to make accommodations for disabled individuals in order to ensure access to the company’s services (may include: visitors, patients, staff members, or others). Qualifications • High school diploma or GED is required., • One (1) year of medical office experience preferred, with familiarity in EMR systems a plus., • One year of experience in a customer service-oriented role is strongly preferred., • Proficiency in Google Suite is required., • Strong communication skills and the ability to interact professionally with customers, co-workers, and management, while calmly and effectively resolving client concerns, • Ability to work effectively within a team environment., • Excellent interpersonal skills and the ability to quickly adapt to new programs., • Ability to successfully complete in-service training., • Ability to observe, evaluate, and record patients' conditions, reactions, and changes in physical condition., • Ability to maintain a professional attitude and conduct in the welfare of patients., • Strong record-keeping and report-writing skills., • Ability to use logic and problem-solving skills to resolve issues, • Ability to work independently under tight deadlines in a rapidly changing environment, • Excellent time management and organizational skills, • We’re looking for career-minded individuals interested in long term-opportunities, not seasonal or temporary roles Additional Information What We Offer! • Competitive compensation package, • 401(k) plan with company matching options, • Generous Paid Time Off, • A rich benefits package, including medical, dental, life and long-term disability insurance, • Progressive Leadership Development Programs, • New York's 529 College Savings Program, • Employee Perks: discounted rates for entertainment, travel, fitness, insurance plans, etc. through our partnership with Plum Benefits, • FSA Plans- pre tax savings plans to pay for unreimbursed medical and dental expenses, travel to & from work, • Company Events- Annual Family Field Day, Leadership Retreats, and Holiday Awards Celebration

Job DescriptionCompany Description Metro Physical & Aquatic Therapy is a comprehensive multidisciplinary company who offers Physical, Occupational, Speech Therapy, Massage and Acupuncture services. We take great pride in inspiring our team to create an everlasting bond with our patients, our doctors, and our community. But it’s not just what we do, it’s who we are. We are driven by our mission to continually invest in our people and offer the best workplace environment possible. Job Description We are currently hiring a Clinic Support Associate for immediate, long-term employment. Our expectations of a clinic support associate is to do any clinic support duties such as Front Desk and Aiding. You'll help manage front desk operations and assist clinicians with patient care — ensuring a smooth, welcoming experience for every patient. If you're looking for a hands-on role in a fast-growing field where you can make a real impact, this is a great opportunity to learn and grow with an expert team. Apply today and join a team that puts patients and people first. Days & Hours: Monday 9A-5:30PM, Tuesday through Thursday 11:30A-8PM, Friday 8:30PM-5PM Essential Responsibilities • Greets and welcomes patients and visitors with an upbeat attitude and warm, inviting smile—whether in person or over the phone—while answering or directing inquiries and efficiently checking in patients., • Delivers a high level of customer service by ensuring patient satisfaction, optimizing provider time, and maximizing treatment room utilization through accurate appointment scheduling in person or via phone., • Manages scheduling operations with a focus on growth, including maximizing provider availability and treatment room usage., • Maintains on-time patient flow by promptly notifying clinicians of patient arrivals, monitoring service delivery against the schedule, and alerting providers of any delays., • Receives and processes incoming faxes promptly, ensuring timely communication and documentation., • Performs accurate data entry into the Electronic Medical Record (EMR) system, including patient information, treatment plans, and updates., • Generates reports, logs, and lists, including financial reconciliations and patient retention tracking, with a high level of accuracy., • Ensures co-pays are tallied, reconciled, and manages credit extended to patients., • Sets up new and returning patient cases in Theraoffice, including obtaining and verifying demographic and insurance information., • Contacts treating physicians to obtain updated prescriptions for Occupational and Physical Therapy treatments and obtains Plans of Care, updating the system accordingly., • Assists patients during therapy by applying heat packs, paraffin dips, helping into pools and onto equipment, monitoring exercise, and guiding through prescribed routines., • Educates patients on proper equipment use and exercise techniques to ensure safety and effectiveness., • Prepares patients for therapy treatments by providing comfort, assistance, and reassurance., • Provides information to patients by answering questions, addressing concerns, and alleviating fears with empathy and professionalism., • Maintains patient confidentiality and protects sensitive information in compliance with HIPAA guidelines and clinic policies., • Maintains a safe, clean, and organized environment by complying with all procedures, rules, and regulations., • Performs light cleaning duties including laundry, treatment table turnover (cleaning and sanitizing), and garbage disposal to ensure a hygienic treatment area., • Prepares treatment rooms by sterilizing and delivering equipment and supplies, positioning equipment for therapist access, assisting patients on equipment, and following prescribed protocols before patient arrival., • Answers calls from physicians, hospitals, and patients, demonstrating exemplary customer service skills., • Maintains physical therapy supplies inventory by monitoring stock levels, anticipating needs, placing and expediting orders, and verifying receipt of supplies., • Performs other duties and assignments as required to support clinic operations and patient care Physical Requirements While performing the duties of this job, the staff member is frequently required to walk, stand; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear. The staff member can regularly lift and/or move up to 40 pounds. Specific vision abilities required by this job include close vision, distance vision, and depth perception. The above statements are meant to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified. The incumbent must be able to work in a fast-paced environment with demonstrated ability to juggle and prioritize multiple, completing tasks and demands and to seek supervisory assistance as appropriate. Incumbents within this position may be required to assist or find appropriate assistance to make accommodations for disabled individuals in order to ensure access to the company’s services (may include: visitors, patients, staff members, or others). Qualifications • High school diploma or GED is required., • One (1) year of medical office experience preferred, with familiarity in EMR systems a plus., • One year of experience in a customer service-oriented role is strongly preferred., • Proficiency in Google Suite is required., • Strong communication skills and the ability to interact professionally with customers, co-workers, and management, while calmly and effectively resolving client concerns, • Ability to work effectively within a team environment., • Excellent interpersonal skills and the ability to quickly adapt to new programs., • Ability to successfully complete in-service training., • Ability to observe, evaluate, and record patients' conditions, reactions, and changes in physical condition., • Ability to maintain a professional attitude and conduct in the welfare of patients., • Strong record-keeping and report-writing skills., • Ability to use logic and problem-solving skills to resolve issues, • Ability to work independently under tight deadlines in a rapidly changing environment, • Excellent time management and organizational skills, • We’re looking for career-minded individuals interested in long term-opportunities, not seasonal or temporary roles Additional Information The anticipated hourly pay range for this position is $17-20. Compensation is based on various factors, including relevant experience, knowledge, skills, other job-related qualifications, and geography.

Job DescriptionCompany Description Metro Physical & Aquatic Therapy is a comprehensive multidisciplinary company who offers Physical, Occupational, Speech Therapy, Massage and Acupuncture services. We take great pride in inspiring our team to create an everlasting bond with our patients, our doctors, and our community. But it’s not just what we do, it’s who we are. We are driven by our mission to continually invest in our people and offer the best workplace environment possible. Job Description We are currently hiring a Clinic Support Associate for immediate, long-term employment. Our expectations of a clinic support associate is to do any clinic support duties such as Front Desk and Aiding. You'll help manage front desk operations and assist clinicians with patient care — ensuring a smooth, welcoming experience for every patient. If you're looking for a hands-on role in a fast-growing field where you can make a real impact, this is a great opportunity to learn and grow with an expert team. Apply today and join a team that puts patients and people first. Days & Hours: Monday through Thursday 4PM-8PM & Fridays 2PM-6PM Essential Responsibilities • Greets and welcomes patients and visitors with an upbeat attitude and warm, inviting smile—whether in person or over the phone—while answering or directing inquiries and efficiently checking in patients., • Delivers a high level of customer service by ensuring patient satisfaction, optimizing provider time, and maximizing treatment room utilization through accurate appointment scheduling in person or via phone., • Manages scheduling operations with a focus on growth, including maximizing provider availability and treatment room usage., • Maintains on-time patient flow by promptly notifying clinicians of patient arrivals, monitoring service delivery against the schedule, and alerting providers of any delays., • Receives and processes incoming faxes promptly, ensuring timely communication and documentation., • Performs accurate data entry into the Electronic Medical Record (EMR) system, including patient information, treatment plans, and updates., • Generates reports, logs, and lists, including financial reconciliations and patient retention tracking, with a high level of accuracy., • Ensures co-pays are tallied, reconciled, and manages credit extended to patients., • Sets up new and returning patient cases in Theraoffice, including obtaining and verifying demographic and insurance information., • Contacts treating physicians to obtain updated prescriptions for Occupational and Physical Therapy treatments and obtains Plans of Care, updating the system accordingly., • Assists patients during therapy by applying heat packs, paraffin dips, helping into pools and onto equipment, monitoring exercise, and guiding through prescribed routines., • Educates patients on proper equipment use and exercise techniques to ensure safety and effectiveness., • Prepares patients for therapy treatments by providing comfort, assistance, and reassurance., • Provides information to patients by answering questions, addressing concerns, and alleviating fears with empathy and professionalism., • Maintains patient confidentiality and protects sensitive information in compliance with HIPAA guidelines and clinic policies., • Maintains a safe, clean, and organized environment by complying with all procedures, rules, and regulations., • Performs light cleaning duties including laundry, treatment table turnover (cleaning and sanitizing), and garbage disposal to ensure a hygienic treatment area., • Prepares treatment rooms by sterilizing and delivering equipment and supplies, positioning equipment for therapist access, assisting patients on equipment, and following prescribed protocols before patient arrival., • Answers calls from physicians, hospitals, and patients, demonstrating exemplary customer service skills., • Maintains physical therapy supplies inventory by monitoring stock levels, anticipating needs, placing and expediting orders, and verifying receipt of supplies., • Performs other duties and assignments as required to support clinic operations and patient care Physical Requirements While performing the duties of this job, the staff member is frequently required to walk, stand; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear. The staff member can regularly lift and/or move up to 40 pounds. Specific vision abilities required by this job include close vision, distance vision, and depth perception. The above statements are meant to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified. The incumbent must be able to work in a fast-paced environment with demonstrated ability to juggle and prioritize multiple, completing tasks and demands and to seek supervisory assistance as appropriate. Incumbents within this position may be required to assist or find appropriate assistance to make accommodations for disabled individuals in order to ensure access to the company’s services (may include: visitors, patients, staff members, or others). Qualifications • High school diploma or GED is required., • One (1) year of medical office experience preferred, with familiarity in EMR systems a plus., • One year of experience in a customer service-oriented role is strongly preferred., • Proficiency in Google Suite is required., • Strong communication skills and the ability to interact professionally with customers, co-workers, and management, while calmly and effectively resolving client concerns, • Ability to work effectively within a team environment., • Excellent interpersonal skills and the ability to quickly adapt to new programs., • Ability to successfully complete in-service training., • Ability to observe, evaluate, and record patients' conditions, reactions, and changes in physical condition., • Ability to maintain a professional attitude and conduct in the welfare of patients., • Strong record-keeping and report-writing skills., • Ability to use logic and problem-solving skills to resolve issues, • Ability to work independently under tight deadlines in a rapidly changing environment, • Excellent time management and organizational skills, • We’re looking for career-minded individuals interested in long term-opportunities, not seasonal or temporary roles

Job Description Director, Patient Contact Center A career that changes lives. SightMD is a rapidly growing integrated ophthalmic provider group, extending the reach of exceptional eye care to patients across New York, New Jersey, Pennsylvania, Connecticut and Massachusetts. With over 127 eye care providers and the convenience of 60 locations, our commitment to delivering unparalleled services is at the heart of everything we do. As we embark on our mission, we are actively seeking teammates who are eager to contribute to our legacy of eye excellence, a tradition that spans more than 50 years. Position Summary: The Director of Patient Call Center is responsible for the strategic leadership, operational performance, and continuous improvement of a high-volume, multi-channel patient contact center supporting a Physician Practice Management (PPM) organization serving approximately one million patients. This leader oversees domestic and offshore call center operations, leveraging technologies including AI-enabled patient engagement tools, workforce optimization platforms, automation, CRM systems, omnichannel communications, and analytics-driven performance management. The Director ensures an exceptional patient experience, operational efficiency, regulatory compliance, and scalable growth while supporting organizational goals related to patient access, retention, quality, and value-based care performance. Key Responsibilities Strategic Leadership • Develop and execute the enterprise patient contact center strategy aligned with organizational growth, access, and patient experience goals., • Lead a large-scale, multi-site patient engagement operation utilizing domestic and offshore staffing models., • Build scalable operational frameworks capable of supporting a patient population exceeding one million lives., • Partner with executive leadership on digital transformation initiatives, automation strategy, and patient access optimization., • Drive innovation through implementation of AI-enabled solutions including:, • Conversational AI/chatbots, • Intelligent call routing, • Speech analytics, • Predictive staffing, • Self-service patient engagement tools, • Real-time quality monitoring Essential Duties and Responsibilities • Develop, implement, and continuously improve contact center policies, procedures, workflows, and service standards., • Establish and monitor key performance indicators (KPIs), service level agreements (SLAs), and operational metrics including quality, productivity, patient satisfaction, response times, abandonment rates, and scheduling accuracy., • Analyze operational and performance data to identify trends, gaps, root causes, and opportunities for improvement., • Lead workforce management strategies to ensure appropriate staffing levels and achievement of departmental goals related to quality, efficiency, and patient experience., • Partner with leadership teams to implement initiatives that improve patient access, scheduling efficiency, and overall service delivery., • Design and oversee quality assurance and training programs for new and existing team members in collaboration with Corporate Training and People Operations., • Monitor ongoing departmental performance against established targets and implement corrective action plans as needed., • Evaluate and recommend enhancements to contact center technologies, systems, workflows, and reporting capabilities to improve operational performance and patient retention., • Serve as a liaison between the Patient Contact Center and other operational departments to ensure alignment and continuity of care and service., • Ensure compliance with all applicable healthcare regulations, privacy standards, and organizational policies, including HIPAA requirements., • Support organizational initiatives, special projects, and other duties as assigned. Required Qualifications • Bachelor’s degree in healthcare administration, Business Administration, Communications, or a related field preferred. Equivalent combination of education and relevant experience may be considered., • Minimum of five (5) years of progressive leadership experience in contact center management, patient access, healthcare customer service, or related operations., • Demonstrated experience leading high-volume, multi-channel contact center operations., • Strong knowledge of workforce management practices, call center technologies, quality assurance methodologies, and performance analytics., • Experience developing and implementing operational strategies that improve patient satisfaction, employee engagement, and service efficiency., • Proven ability to analyze data, identify operational challenges, and implement process improvement initiatives., • Excellent leadership, organizational, problem-solving, and decision-making skills., • Strong verbal, written, and interpersonal communication skills., • Ability to manage multiple priorities and thrive in a fast-paced, metrics-driven environment., • Advanced proficiency in Microsoft Office 365 applications including Excel, Word, PowerPoint, Outlook, and reporting tools., • Experience with electronic health records (EHR), patient scheduling systems, and contact center platforms preferred. Preferred Competencies • Patient-centered and service-oriented leadership approach., • Strong analytical and strategic thinking capabilities., • Ability to build collaborative relationships across departments and organizational levels., • High degree of professionalism, integrity, accountability, and adaptability., • Commitment to continuous improvement and operational excellence. Salary Range: • $130,000 to $150,000/annually commensurate with experience Benefits: We aim to take care of our teammates the same way we take care of our patients. All SightMD employees receive the following benefits: • Medical/Dental/Vision Insurance, • Prescription Drug Coverage, • Company Paid Term Life Insurance & Long-Term Disability, • Supplemental Insurance Benefits, • Employee Assistance Program (EAP), • Retirement Plan - 401(k), • Paid Time Off (PTO), • Paid Holidays, • Career Development Programs, • All benefits are subject to eligibility requirements. Equal Employment Opportunity Statement: SightMD is an equal opportunity employer and does not discriminate on the basis of race, color, national origin, religion, creed, age, disability, sex, gender identity or expression, sexual orientation, familial status, pregnancy, predisposing genetic characteristics, military status, domestic violence victim status, criminal conviction, and all other protected classes under federal, state and local laws. If you are an individual with a disability and need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please contact People Services at #SMD123

Job Description Preferred Home Care of NY a Help at Home company is hiring Personal Care Aides (PCA) in your community TODAY! We offer weekly pay starting up to $19.10 per hour! Start your career with the nation’s leading provider of in-home support to seniors and become a hero for someone in your community. Why should you join Preferred Home Care of New York? • Flexible scheduling, • Amazing benefits – health care, paid time off and more!, • Meaningful work with clients who need your help, • Weekly pay & Direct Deposit, • Free supplies, • Industry leader with 40+ years of history in a high-demand field, • Veteran-Friendly Employer: We encourage veterans, active military, and their spouses to apply for positions. Our roles are flexible, and we value your experience and expertise. As a Personal Care Aides (PCA), you’ll work 1-on-1 with your clients inside their homes, and support them with the following types of activities: • Light housekeeping, including organizing, laundry and basic cleaning, • Personal activities such as bathing, dressing, and assisting with meals, • Assist with mobility and transfers, ensuring the safety and well-being of the client. Eligibility Requirements: • Valid HHA/PCA Certificate, • Valid ID, • Dedication to professional development, including organizational and state-required training Caregivers must comply with state background screening requirements. Compensation, benefits, time off and bonuses vary by state and location, so please ask for complete details at your interview. Data Security and Privacy Statement At Help at Home, we prioritize protecting your personal information during the hiring process. We comply with all relevant data privacy regulations, including HIPAA and SOX where applicable. Your data will only be used to assess your employment suitability and won't be shared with unauthorized parties. We use strong security measures to protect your information from unauthorized access or disclosure. By submitting your application, you consent to this process. You can access, modify, or request deletion of your data by contacting us. Employees must adhere to our data protection policies and legal requirements to safeguard sensitive information.

Job Description Edison Home Health Care a Help at Home company is hiring Personal Care Aides (PCA) in your community TODAY! We offer weekly pay starting at $19.10 per hour! Start your career with the nation’s leading provider of in-home support to seniors and become a hero for someone in your community. Why should you join Edison Home Health Care? • Flexible scheduling, • Amazing benefits – health care, paid time off, • Meaningful work with clients who need your help, • Weekly pay & Direct Deposit, • Free supplies, • Industry leader with 40+ years of history in a high-demand field As a Personal Care Aides (PCA), you’ll work 1-on-1 with your clients inside their homes, and support them with the following types of activities: • Light housekeeping, including organizing, laundry and basic cleaning, • Personal activities such as bathing, dressing, and assisting with meals Eligibility Requirements: • Valid HHA/PCA Certificate, • Valid ID, • Dedication to professional development, including organizational and state-required training Caregivers must comply with state background screening requirements. Compensation, benefits, time off and bonuses vary by state and location, so please ask for complete details at your interview. Data Security and Privacy Statement At Help at Home, we prioritize protecting your personal information during the hiring process. We comply with all relevant data privacy regulations, including HIPAA and SOX where applicable. Your data will only be used to assess your employment suitability and won't be shared with unauthorized parties. We use strong security measures to protect your information from unauthorized access or disclosure. By submitting your application, you consent to this process. You can access, modify, or request deletion of your data by contacting us. Employees must adhere to our data protection policies and legal requirements to safeguard sensitive information.

This part-time, remote role involves managing staff, developing policies, overseeing patient schedules, and maintaining compliance with HIPAA regulations.