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Job Description Essential Job Functions • Provides transportation or accompanies the consumer to and from community activities., • Follows the goals and/or activities specified in the individual's "Individualized Service Plan" and Community Habilitation Plan., • Document/record events on the daily data sheet., • Assists consumer in the development and support of social activities and relationships., • Records observations and actions., • Participates in staff development activities and programs., • Works one-on-one in the consumers home and community to address a variety of life skills to include social, recreational and other activities of daily living., • In cooperation with the individual and family, helps to identify skills and competencies to be developed and devises plans to achieve those skills and competencies., • Assists consumers to identify social, recreation and other community resources the individual may wish to access and devise plans to achieve that access., • Measures the likelihood of social isolation and develops plans to build social and communal relationships, which prevent or minimize that isolation., • Negotiate schedules and daily activities., • Regularly maintains and submits service notes with documentation of the hours worked and the service provided., • Follows any agreed upon action plan for activities with the individual, including a behavior plan., • Employs knowledge of emergency procedures as outlined by ICL., • Enhances and promotes social interaction and community participation., • Presents as a positive role model., • Submits to and reviews reports and problems with the Residence Manager., • Acquires and maintains current first aid, SCIP-R, and CPR certification., • Committed to active promotion of ICL values and goals., • Resourceful within the community/able to network., • Knowledge of policies and procedures of OPWDD, as well as state and federal regulations as they apply to the care and treatment of the developmentally disabled., • Knowledge of active treatment programs as they relate to the developmentally disabled., • Currently SCIP-R certified or able to become certified within six months of hire., • Currently CPR and First Aid certified or able to become certified within six months., • Knowledge of basic computer skills Ability to operate a motor vehicle safely., • Ability to read and write at least at the secondary school level and follow written and oral instructions Minimum Qualifications and Experience Minimum: HS diploma or GED required. A valid New York State Driver's License and ability to drive and driving record acceptable for agency insurance coverage are required. CPR and First Aid certification or eligibility for certification. A minimum one year I/DD experience. Preferred: Associates Degree

Job Description New York State Homes and Community Renewal (HCR) is the State’s affordable housing agency, with a mission to build, preserve, and protect affordable housing and increase homeownership throughout New York State. A Civil Service exam is not required for this position. Candidates must meet the minimum qualifications outlined below to be considered. NYS Homes and Community Renewal (HCR) is committed to fostering a culture of diversity, equity, inclusion, and accessibility. Our work would not be possible without the diverse backgrounds, experiences, ideas, and abilities of our employees. HCR is committed to developing a workforce which represents the diverse population of New York State. HCR embraces a diverse and inclusive work environment by encouraging all individuals, including those with disabilities, to apply to open positions at the agency. The Mortgage Insurance Fund (MIF) is a division of the State of New York Mortgage Agency (SONYMA) that promotes the preservation and revitalization of neighborhoods throughout the State of New York by insuring mortgage loans and thereby encouraging the investment of mortgage capital by commercial and public lenders. Job Summary: • Premium and fee collection, • Reconcile lock box receipts with MIF premiums received and posted, • Manage cancellation of insurance for paid off loans, • Issue premium refunds for cancelled/paid off loans, • Bachelor’s degree or related work experience, • Minimum of three years mortgage insurance experience or mortgage banking/servicing experience, • Excellent organizational, communication, and analytical skills. What we offer at NYSHCR: • Extensive benefits package including paid leave, including excellent health, dental, vision and retirement benefits with the New York State & Local Employees’ Retirement System., • Promotional opportunity for dedicated professionals, • Work life balance benefits including a 37.5 hour work week and paid time off benefits including, vacation, sick, personal days, and Federal Holidays, • Opportunity for compressed scheduling, • 12 weeks of Paid Parental Leave, • Paid Family Leave, • Opportunity for compressed/flextime scheduling, • Cash in for Wellness! This program provides you with the option of buying or renewing a health club membership of your choice or enrolling in a weight loss and or smoking cessation program, using your sick leave accruals., • Tuition reimbursement program – for job related and non-job related courses, • Vacation Leave Buy-Back program – Subject to approval, every year eligible employees may exchange previously earned and accrued vacation time in return for cash compensation (at employee’s daily rate of pay at time of exchange), • Access to Plum Benefits – savings on movie tickets, theme parks, hotels, tours, Broadway shows and more!, • Optical reimbursement program – Employees are eligible for optical, hearing aid, and podiatric expenses not otherwise covered by insurance, with a maximum aggregate amount of $650 per year, per family. Unused yearly balances may be carried over to the next year for a maximum of $1300 About New York State Homes and Community Renewal: Under the leadership of Governor Kathy Hochul and Commissioner RuthAnne Visnauskas, HCR is a vibrant, innovative agency that integrates and leverages New York State’s housing resources. We have offices in New York City, Albany, Buffalo and Syracuse, and employ a diverse workforce of professionals who are hard-working and committed to serving low and moderate income families. Our mission is far reaching, encompassing single and multifamily housing finance, home improvement, rent regulation, housing subsidies, and community development. We partner regularly with a variety of public and private stakeholders. Achieving this mission requires a wide range of skills and backgrounds in public policy, administration, real estate, construction. finance, law, and many other areas of expertise. We seek to provide a workplace environment that is productive, flexible, accountable, ethical, and caring. Our employees are empowered to make a difference where they live and work. We offer competitive pay and a comprehensive benefits package, including paid leave, health, dental, vision, retirement, and family-friendly policies.

Job Description You could start your People Operations career anywhere. Why join Jerry.ai? Your car and your home are the two most expensive things you’ll ever own — and the hardest to manage. At Jerry, we’re building the first super app to help everyday Americans take control of both. From insurance and financing to repairs, we’re reimagining what it means to own and maintain your car and home. This is a $5 trillion+ problem — and we’re the only company tackling it end to end. Join us as our Associate, People & Culture and be a critical member of our rapidly growing team. This is a unique opportunity to directly influence how we support our most important asset — our people. If you're a driven individual eager to learn and grow your career in People Operations, we want to hear from you! How you’ll make an impact: * Work on a mission that matters: Help over 90% of Americans reduce financial stress and gain control over their most important assets. * Empower our teams: Support the end-to-end employee lifecycle — from ensuring seamless onboarding to organizing important company events. * Accelerate our trajectory: With 5M+ customers, $240M raised, and 60X revenue growth in 6 years, your work will directly enable us to become a $10B consumer company by 2030. What you’ll own: * Support our employee journeys: Support the end-to-end experience for all of our employees, from onboarding new hires to managing employee transitions. * Be our culture ambassador: As a remote first company, we are increasing our investment in in-person gatherings. You will play a key role in planning, organizing, and executing company-wide and team events (e.g., offsites, in-person and virtual events) and other culture-building initiatives. * Aid our internal communications efforts: Ensure information flows effectively across the organization by drafting and distributing internal communications such as the company-wide newsletters and periodic company updates. * Data & System Management: Ensure data accuracy and integrity within our HR systems and records, while handling administrative tasks such as I-9 verification, benefit administration and employment verification letters. * Process Optimization: Proactively identify opportunities to streamline People Operations workflows, leveraging AI and other tools to automate backend processes. Who you are: * You’re passionate about people and making a real impact on a company’s most valuable asset. * You are an excellent communicator, both written and live. * You're meticulous and detail-oriented. * You are well-organized and love to support multiple projects and teams while balancing excellence and speed. * You thrive in ambiguity and fast-paced environments. * You are resourceful and creative – you take the initiative to get things done well the first time. * You're mature and professional, and can handle sensitive information with the utmost discretion. What you bring: * Bachelor's or Master's degree in Human Resources, Business Administration, Psychology, Sociology, or a related field. * 0-2 years of experience in HR, People Operations or related, ideally within a fast-paced startup environment. While we appreciate your interest and application, only applicants under consideration will be contacted. Jerry.ai is proud to be an Equal Employment Opportunity employer. We prohibit discrimination based on race, religion, color, national origin, sex, pregnancy, reproductive health decisions or related medical conditions, sexual orientation, gender identity, gender expression, age, veteran status, disability, genetic information, or other characteristics protected by applicable local, state or federal laws. Jerry.ai is committed to providing reasonable accommodations for individuals with disabilities in our job application process. If you need assistance or an accommodation due to a disability, please contact us at The successful candidate’s starting pay will fall within the pay range listed on this job posting, determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Ranges are market-dependent and may be modified in the future. In addition to base salary, the compensation may include opportunities for equity grants. We offer a comprehensive benefits package to regular employees, including health, dental, and vision coverage, paid time off, paid parental leave, 401(K) plan with employer matching, and wellness benefits, among others. Equity opportunities may also be part of your total rewards package. Part-time, contract, or freelance roles may not be eligible for certain benefits. About Jerry.ai: Jerry.ai is America’s first and only super app to radically simplify car ownership. We are redefining how people manage owning a car, one of their most expensive and time-consuming assets. Backed by artificial intelligence and machine learning, Jerry.ai simplifies and automates owning and maintaining a car while providing personalized services for all car owners' needs. We spend every day innovating and improving our AI-powered app to provide the best possible experience for our customers. From car insurance and financing to maintenance and safety, Jerry.ai does it all. We are the #1 rated and most downloaded app in our category with a 4.7 star rating in the App Store. We have more than 5 million customers — and we’re just getting started. Jerry.ai was founded in 2017 by serial entrepreneurs and has raised more than $240 million in financing. Join our team and work with passionate, curious and egoless people who love solving real-world problems. Help us build a revolutionary product that’s disrupting a massive market. Compensation Range: $55K - $80K

Job DescriptionDescription: The Bridge offers supportive housing and behavioral health services to vulnerable New Yorkers facing behavioral health and substance use challenges. We provide individuals with the tools they need to pursue their dreams and live meaningful lives. The Bridge envisions a world where adults experiencing serious mental illness can live and thrive within their communities. As a recognized leader in developing and operating supportive housing and community-based programs, The Bridge has 70 years of experience helping New Yorkers with mental illness, including those affected by homelessness, incarceration, and institutionalization. Scope of Position: Under the supervision of the Program Director, the Forensic Case Manager will provide supportive services to formerly homeless adults diagnosed with serious mental illness, seniors, veterans, medically frail individuals, and those with a forensic history, all residing in apartments. Essential Position Functions: • Provide case management, including benefits assistance, help complete housing applications, provide links to primary and behavioral health care in the community, and housing referrals to formerly homeless adults diagnosed with serious mental illness and/or substance abuse disorders. These services are primarily provided in the client’s apartment and in community settings., • Assist in identifying strengths, needs, abilities, and goals and create related Support Plans in electronic client records system., • Motivate clients to develop skills needed to maintain housing. Assist and encourage individuals to develop natural supports and include these supports in Support Plans and client related meetings. Assist clients with completion of their HRA packet in an effort to locate and obtain more independent housing, • Timely completion of required documentation for every client contact as per agency policy. Ensure documentation meets regulatory guidelines for level of care., • Assist with medication monitoring when needed and review medication cart on a semi regular bias in an effort to maintain client records., • Co-facilitate groups if requested in areas including but not limited to wellness, leadership, housing, stability, employment and education, relationships, and healthy decision making., • Assist in preparing program for audits., • Provide crisis intervention, as necessary., • Compliance with requirements, including facilitating appropriate admissions and discharges, maintaining census, documentation and incident reporting, • Liaise with other departments and outside agencies., • Ability to work with consumers/residents, families, and staff in a caring and respectful manner, and with due understanding of and consideration for cultural differences., • Conduct apartment inspections on multiple floors, utilizing stairs. Provide escorts to clients throughout the community utilizing public transportation. Provide assistance and instruction to clients with maintaining their home environment in decent living condition., • Immediately reports serious incidents, serious incident allegations, incidents, or sensitive situations to supervisors. Completes incident reports in accordance with Bridge policy. Accounts for consumers, performs diligent searches, and files missing person reports on consumers not accounted for in accordance with policy and procedure., • Attend staff meetings, supervision and trainings as required., • Any other duties as may be assigned.Requirements:, • Bachelor’s Degree is required., • Experience working with mental health, crisis intervention, and managing trauma-triggered behavior., • Excellent time management skills; stress-resistant, flexible, and a team player., • Open to feedback; strong organizational skills., • Willingness to perform CPR/First Aid/AED/CPI/Naloxone., • Preferred experience working with the forensic population., • Knowledge of AWARDS is a plus.

Job DescriptionCompany Description The FAENA Movement is one of culture, art and community. The FAENA Culture is steeped in the warmth and traditions of the south combining authentic and attentive hospitality with the world’s finest amenities. We act as a catalyst in making dreams a reality with the collaboration of ideas. Creating carefully curated spaces paired with excellence in service to delight the most sophisticated guests as they are indulged by the FAENA Culture. Following Buenos Aires and Miami Beach, Faena New York, will find its home at 500 West 18th Street, overlooking the High Line in a building designed by Bjarke Ingels Group. This latest opening will be synonymous with sophistication, glamour, breathtaking artwork, and cultural trendsetting. This opening will mark the resurgence of luxury nightlife experiences in New York with dynamic food and beverage venues and programming that will make Faena the ultimate destination for the sophisticated traveler to New York. Job Description The Faena Guest Experience Curator delivers unique services and amenities carefully tailored to each guest staying at the hotel. With the highest level of sophistication, discretion and anticipation the Faena Butler greets every guest at the doorsteps of a perfectly prepared guest suite. The finest amenities paired with personal attention by a dedicated Faena Butler await every guest throughout their stay. Traditional butler services are matched with the demands of today’s luxury traveler to create memorable experiences throughout. They are the main point of contact for guests staying in the signature suites. Making guests happy and comfortable. They ensure that the guests are given a good experience during their stay. This full-time position has an hourly compensation of $36.00 per hour. Qualifications * High School Diploma or equivalent * At least 2 years related experience * Luxury experience required SKILLS * Excellent communication skills * Interpersonal skills * Problem solving skills * Organizational and management skills * Ability to multitask * Candidates should be able to perform basic computer operations with sufficient knowledge of Microsoft office suite * Flexible, adaptable and discreet * Discretion, meticulous attention to detail DUTIES AND RESPONSIBILITIES * Maintains complete knowledge of and complies with all departmental policies, service procedures and standards * Maintains complete knowledge of correct maintenance and use of equipment. Use equipment only as intended. * Resolves guest complaints, ensuring guest satisfaction * Monitors and maintains cleanliness, sanitation and organization of assigned work areas. * Maintains complete knowledge of * All Faena guests. * Scheduled daily activities * In-house groups * Hotel extension numbers * All special requests (wake up calls, DND, etc.) * Hours of operation of each outlet * Features and services provided by the hotel * Acts as the final gatekeeper of room preparedness and fulfillment of guest request/preference items collected by the guest experience team * Facilitates garment pressing, shoeshine etc. * Assists with maintenance of each room daily, refreshing water and daily amenity * Assists with departure plans on the day prior to departure; assists guests upon departure * Communicates with all housekeeping team members to ensure all guestrooms and suites are cleaned and maintained to the highest standard. * Coordinates with all housekeeping the timing for occupied guestroom servicing based on guest preference. * Meets arriving guests at the guestroom doorstep upon arrival or within 5 minutes after entering a guest room * Offers detail room orientation, complimentary pressing, and fresh bucket of ice upon arrival of guest. * Coordinates room service with in-room dining and assist in preparing the room for a meal. * Maintains butler pantry and keep inventory of all items. * Coordinated guest requests with Guest Experience Manager and Concierge team. * Always remain well-groomed * Perform all duties with professionalism and a pleasant demeanor PHYSICAL DEMANDS AND WORK ENVIRONMENT * Ability to lift up to 25 pounds * Ability to move safely in uneven terrain or in confined spaces; * Ability to see and respond to dangerous situations; * Ability to see and respond to dangerous situations; * Ability to remain in stationary position for 8 hours or more. * Walking and standing are required for the rest of the working day. * Length of time of these tasks may vary from day to day and task to task; * Availability to work when the hotel Is open: This includes nights, weekends, and holidays. * CPR and First Aid certified * Medium Work: Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently, and/or up to 10 pounds of constantly to move objects. * May occasionally lift and/or move up to 25 pounds. Additional Information All your information will be kept confidential according to EEO guidelines.

Job Description Overview Avanath is proud to be named one of the top property management companies to provide affordable housing for the workforce. Cultivating the American Dream is the purpose that binds the Avanath team. At Avanath, every day is an opportunity to make a difference in someone's life. Whether it is helping residents call one of our communities home, providing excellence in customer service, or championing our workforce, we are committed to creating an unforgettable experience as a great place to live, work, and be. The Role: As a Concierge, you will be the face of Avanath. The moment new prospects and current residents see you at the front desk, they'll feel welcome and know that they're in good hands. The Concierge delivers an exceptional experience to every person, beginning with an unmatched first impression and building rapport with teammates, visitors, and current residents. You will play a vital role in promoting resident engagement, satisfaction, and retention. The incumbent in this role must possess a high degree of professionalism and positive engagement with our residents and the workforce. • An Aptitude for Connecting - Must possess a strong sense for creating a sense of community, as well as the drive to go the extra mile to create a positive experience for all residents and staff. Your success and purpose are driven by the relationships that you build within your communities, including vendor partners, regulatory, and social services partnerships. This includes adopting a collaborative approach to create consistent, favorable circumstances that foster success and effectiveness for the Organization and the communities., • An Authentic Attitude - Consistently demonstrate an open and professional attitude and approach when accessing and resolving resident and staff concerns. This includes, but is not limited to, seeking resources throughout the organization via the organization's support services and senior leadership., • Passion for providing exceptional customer service., • Exhibits a professional & polished presentation., • Outstanding communication skills, both written and verbal., • 2+ years of customer service or hospitality experience required., • Thrives in a fast-paced environment., • Flexible schedule that may include evenings and weekends. Customer Service & Resident Retention • At all times, regardless, provides A+ customer service., • Greets prospects and residents and ensures a pleasant guest experience., • Delivers an exceptional experience to every person, beginning with an unmatched first impression and building rapport with teammates, visitors, and current residents., • Answers phone calls, routes all calls to the appropriate team member for assistance., • Handle transactions like managing vendors and deliveries, accepting and logging packages, and inspecting move-ins and move-outs., • Act as a liaison between residents and service team members regarding both routine and emergency maintenance requests and aid in the follow-up process after work is completed on routine requests., • Keeps detailed information on local area restaurants, shops, delivery places, and other pertinent information that may be of interest to residents and maintains relationships and contacts with concierge vendors., • Performs administrative tasks as needed., • Maintain open communication with Community Manager and Superintendent., • Contribute to the cleanliness and curb appeal of the community on a continuing basis., • Assist in planning resident events. Attend events and participate as a host for any event as directed by the Community Manager., • Conduct all business in accordance with company policies and procedures, Fair Housing, Americans with Disabilities Act, and all other laws pertaining to the apartment industry., • The incumbent in this position is classified as essential staff and is expected to report to work and adhere to all safety and business protocols., • Frequent sitting and walking, • Repetitive use of the computer, keyboard, mouse, and phone, • Reading, comprehending, writing, performing calculations, and communicating verbally., • May work in an elevated site, may walk on uneven ground. We know that our teams are the heart of our success and growth, and we are committed to showing our appreciation. We offer: • Culture Built on Purpose and Core Values - A Commitment to Integrity, A Spirit of Caring, and A Focus on Continuous Improvement., • Comprehensive Benefits – health, dental & vision, 401(k), personal time off, paid holidays and more!, • Growth that is based on achievement and an emphasis on promoting from within our ranks versus just external candidates. Avanath Capital is committed to fostering, cultivating, and preserving a culture of diversity, equity, and inclusion. Our human capital is the most valuable asset we have, and Diversity, equity, and inclusion ("DEI") are at the very core of Avanath's operating and investment philosophy. We believe that bringing together people with diverse thoughts, backgrounds, talents, and experiences at all levels of our organization, including the executive team, enables us to proactively and creatively achieve our mission to enable opportunities for hard-working American families. The collective sum of the individual differences, life experiences, knowledge, inventiveness, innovation, self-expression, unique capabilities, and talent that our employees invest in their work represents a significant part of our culture, our reputation, and our achievements. We embrace and encourage our employees' differences in age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. Our organization's diversity initiatives include—but are not limited to—our practices and policies on recruitment and selection; compensation and benefits; professional development and training; promotions; transfers; and the ongoing development of a work environment built on the premise of gender and diversity equity that encourages and enforces: • Respectful communication and cooperation between all employees., • Teamwork and employee participation, permitting the representation of all groups and employee perspectives., • Work/life balance through flexible work schedules to accommodate employees' varying needs., • Employer and employee contributions to the communities we serve to promote a greater understanding and respect for diversity. Compensation Range Compensation Range$20.87—$22.70 USD

Job DescriptionDescription: • Assesses patients’ individual situations to determine needs and goals., • Builds rapport and trust with patients and their families., • Identifies issues such as abuse, neglect, unemployment, trauma, and poverty in order to identify services needed., • Distributes housing packets to DHS patients and reviews the necessary requirements., • Assists patients in locating viable food sources while promoting healthy eating habits., • Recommends facilities where clothing can be purchased., • Develops relationships with legal counsel who will accept referrals for patients in need of legal advice and representation., • Provides education and guidance around developing financial literacy., • Provides direction on the importance of being employed and how to maintain a regular job, • Provides education and support regarding home management, including house cleaning, maintenance, and organizational tips, • Suggests facilities and organizations that can assist with recognizing developmental delays in children in order to obtain early intervention services and a proper educational pathway., • Provides information on the educational requirements needed to complete one’s GED., • Provides information and discusses the importance of filing for financial aid programs that will assist with tuition for advanced educational opportunities., • Refers patients to the appropriate authorities to obtain appropriate childcare services while employed or while attending school to advance their education., • Discusses cash assistance and food stamp programs that are available on a temporary basis and how to maximize these benefits., • Refers patients to behavioral health counseling services as needed., • Provides necessary follow-up and assistance to ensure goals are being achieved., • Researches and develops relationships necessary to refer patients to services that are needed to achieve their goals., • Collaborates with the Medical, Dental, and Behavioral Health teams to identify patients that are in need of services., • Maintains accurate patient records that will be referred to during follow-up., • Prepares reports and needed documentation to demonstrate successes and failures.

Job Description Essential Job Functions: • Learn and integrate a trauma-informed, client-centered approach, using an anti-oppressive lens, into your work with clients, • Attempt to reach by phone and mail victims who have filed reports with the precinct or PSA with a specific focus on victims of violent felony crimes and those victims who have filed reports two or more reports in the previous 12 months, • Work with victims of crime who come to the precinct or PSA seeking assistance, • Conduct home visits with officers and detectives to assist victims as needed, • Provide information, referrals, and practical assistance to victims experiencing crime, • Conduct client centered safety assessments and safety planning suited to the individual’s needs, • Provide crisis intervention and supportive listening, • Advocate with NYPD personnel that may include keeping a victim apprised of an NYPD investigation, • Provide criminal justice advocacy, • Advocate for victims for public benefits they may be entitled to, • Help with applying for compensation through the New York State Office of Victims Services (OVS), • Coordinate community resources for crime victims, • Provide information and referral for victims for services such as shelter, mental health treatment, medical care, and other entitlements, • Provide emergency practical assistance for victims including transportation and food vouchers, • Work collaboratively with police officers to effectively aid victims, • Collect data, track the history of crimes, and prepare monthly reports, • Perform data entry into a computerized record keeping system and maintain thorough accurate, and timely case records and statistics, • Advocate with Family and Criminal Court staff for victims, • Provide coverage in vacant precincts as needed, • Conduct trainings with police personnel, • Conduct community presentations, • Attend relevant trainings, workshops and seminars, • Work with other victims of domestic violence as needed, • All internal Safe Horizon programs and departments that can comprehensively support the client and case plan, • All external agencies and organizations that can provide appropriate services to the client, specifically the NYPD and the court systems, • The district attorney’s office in each of the boroughs, including the domestic violence bureaus, • Clear and concise verbal and written communication skills, • Excellent interpersonal skills, be assertive and well organized, • A minimum of two years’ experience in crime victim service delivery, or other relevant experience, • Basic knowledge of crime victim and domestic violence issues, • Basic understanding of computer and systems for managing case records, • Bilingual ability may be required to meet individual precinct/community linguistic needed This position is on-site. If hired, I agree to abide by all of Safe Horizon’s rules and regulations, and understand that, if employed, my employment may be terminated with or without cause, and with or without notice, at any time, at the option of either the company or me. I further understand that no representation, whether oral or written by any representative or agent of the organization, at any time, constitutes a contract of employment. AmeriCorps, Peace Corps and other national service alumni are encouraged to apply.Technology Statement: Applicants may be responsible for providing the equipment and tools they need to work remotely as required, such as access to a computer, internet service, and phone service. Safe Horizon will discuss potential solutions with candidates and may assist where needed and agreed to in advance. Please follow this link to view complete EEO Law and complaint filing information: Know Your Rights: Workplace discrimination is illegal. Hiring Range: $23.90 - 25.00 Hourly Full-time Hours: 35 Hours per week Full-time Benefits: Vacation Time, Paid Sick Time, Holidays, Medical, Dental, Vision, 403(b) Retirement Plan, Company Life Insurance, Medical/Dependent Care Flexible Spending Accounts, Tuition Assistance Program, Commuter Benefits Program, Gym Reimbursement, Parental Leave, Employee Learning Center

Job Description Essential Job Functions: • Learn and integrate a trauma-informed, client-centered approach, using an anti-oppressive lens, into your work with clients, • Attempt to reach by phone and mail victims who have filed reports with the precinct or PSA with a specific focus on victims of violent felony crimes and those victims who have filed reports two or more reports in the previous 12 months, • Work with victims of crime who come to the precinct or PSA seeking assistance, • Conduct home visits with officers and detectives to assist victims as needed, • Provide information, referrals, and practical assistance to victims experiencing crime, • Conduct client centered safety assessments and safety planning suited to the individual’s needs, • Provide crisis intervention and supportive listening, • Advocate with NYPD personnel that may include keeping a victim apprised of an NYPD investigation, • Provide criminal justice advocacy, • Advocate for victims for public benefits they may be entitled to, • Help with applying for compensation through the New York State Office of Victims Services (OVS), • Coordinate community resources for crime victims, • Provide information and referral for victims for services such as shelter, mental health treatment, medical care, and other entitlements, • Provide emergency practical assistance for victims including transportation and food vouchers, • Work collaboratively with police officers to effectively aid victims, • Collect data, track the history of crimes, and prepare monthly reports, • Perform data entry into a computerized record keeping system and maintain thorough accurate, and timely case records and statistics, • Advocate with Family and Criminal Court staff for victims, • Provide coverage in vacant precincts as needed, • Conduct trainings with police personnel, • Conduct community presentations, • Attend relevant trainings, workshops and seminars, • Work with other victims of domestic violence as needed, • All internal Safe Horizon programs and departments that can comprehensively support the client and case plan, • All external agencies and organizations that can provide appropriate services to the client, specifically the NYPD and the court systems, • The district attorney’s office in each of the boroughs, including the domestic violence bureaus, • Clear and concise verbal and written communication skills, • Excellent interpersonal skills, be assertive and well organized, • A minimum of two years’ experience in crime victim service delivery, or other relevant experience, • Basic knowledge of crime victim and domestic violence issues, • Basic understanding of computer and systems for managing case records, • Bilingual ability may be required to meet individual precinct/community linguistic needed This position is on-site. If hired, I agree to abide by all of Safe Horizon’s rules and regulations, and understand that, if employed, my employment may be terminated with or without cause, and with or without notice, at any time, at the option of either the company or me. I further understand that no representation, whether oral or written by any representative or agent of the organization, at any time, constitutes a contract of employment. AmeriCorps, Peace Corps and other national service alumni are encouraged to apply.Technology Statement: Applicants may be responsible for providing the equipment and tools they need to work remotely as required, such as access to a computer, internet service, and phone service. Safe Horizon will discuss potential solutions with candidates and may assist where needed and agreed to in advance. Please follow this link to view complete EEO Law and complaint filing information: Know Your Rights: Workplace discrimination is illegal. Hiring Range: $23.90 - 25.00 Hourly Full-time Hours: 35 Hours per week Full-time Benefits: Vacation Time, Paid Sick Time, Holidays, Medical, Dental, Vision, 403(b) Retirement Plan, Company Life Insurance, Medical/Dependent Care Flexible Spending Accounts, Tuition Assistance Program, Commuter Benefits Program, Gym Reimbursement, Parental Leave, Employee Learning Center

Job Description Essential Job Functions: • Learn and integrate a trauma-informed, client-centered approach, using an anti-oppressive lens, into your work with clients, • Attempt to reach by phone and mail victims who have filed reports with the precinct or PSA with a specific focus on victims of violent felony crimes and those victims who have filed reports two or more reports in the previous 12 months, • Work with victims of crime who come to the precinct or PSA seeking assistance, • Conduct home visits with officers and detectives to assist victims as needed, • Provide information, referrals, and practical assistance to victims experiencing crime, • Conduct client centered safety assessments and safety planning suited to the individual’s needs, • Provide crisis intervention and supportive listening, • Advocate with NYPD personnel that may include keeping a victim apprised of an NYPD investigation, • Provide criminal justice advocacy, • Advocate for victims for public benefits they may be entitled to, • Help with applying for compensation through the New York State Office of Victims Services (OVS), • Coordinate community resources for crime victims, • Provide information and referral for victims for services such as shelter, mental health treatment, medical care, and other entitlements, • Provide emergency practical assistance for victims including transportation and food vouchers, • Work collaboratively with police officers to effectively aid victims, • Collect data, track the history of crimes, and prepare monthly reports, • Perform data entry into a computerized record keeping system and maintain thorough accurate, and timely case records and statistics, • Advocate with Family and Criminal Court staff for victims, • Provide coverage in vacant precincts as needed, • Conduct trainings with police personnel, • Conduct community presentations, • Attend relevant trainings, workshops and seminars, • Work with other victims of domestic violence as needed, • All internal Safe Horizon programs and departments that can comprehensively support the client and case plan, • All external agencies and organizations that can provide appropriate services to the client, specifically the NYPD and the court systems, • The district attorney’s office in each of the boroughs, including the domestic violence bureaus, • Clear and concise verbal and written communication skills, • Excellent interpersonal skills, be assertive and well organized, • A minimum of two years’ experience in crime victim service delivery, or other relevant experience, • Basic knowledge of crime victim and domestic violence issues, • Basic understanding of computer and systems for managing case records, • Bilingual ability may be required to meet individual precinct/community linguistic needed This position is on-site. If hired, I agree to abide by all of Safe Horizon’s rules and regulations, and understand that, if employed, my employment may be terminated with or without cause, and with or without notice, at any time, at the option of either the company or me. I further understand that no representation, whether oral or written by any representative or agent of the organization, at any time, constitutes a contract of employment. AmeriCorps, Peace Corps and other national service alumni are encouraged to apply.Technology Statement: Applicants may be responsible for providing the equipment and tools they need to work remotely as required, such as access to a computer, internet service, and phone service. Safe Horizon will discuss potential solutions with candidates and may assist where needed and agreed to in advance. Please follow this link to view complete EEO Law and complaint filing information: Know Your Rights: Workplace discrimination is illegal. Hiring Range: $23.90 - 25.00 Hourly Full-time Hours: 35 Hours per week Full-time Benefits: Vacation Time, Paid Sick Time, Holidays, Medical, Dental, Vision, 403(b) Retirement Plan, Company Life Insurance, Medical/Dependent Care Flexible Spending Accounts, Tuition Assistance Program, Commuter Benefits Program, Gym Reimbursement, Parental Leave, Employee Learning Center

Job Description Who We Are: CAMBA is a community of staff, volunteers, clients, donors, neighbors and partners who work together to build an inclusive New York City, where all children and adults have access to the resources and supports they need to thrive. We take a comprehensive approach by offering more than 180 integrated programs in: Education & Youth Development, Family Support, Job Training & Employment Support Services, Health, Housing, and Legal Services. We reach almost 80,000 individuals and families, including almost 13,000 youth. CAMBA serves a diverse cross section of New Yorkers from new mothers in Brownsville to job seekers in the Rockaways. More than half of our clients are immigrants and refugees from around the globe. Over 85% of our families are in living in poverty, reflecting the challenges faced by nearly 1.7 million New Yorkers today. CAMBA operates 6 single adult shelters and 6 family shelters and one drop in center. Each shelter offers clients a supportive, structured therapeutic, safe, and drug-free facility. Homeless (often mentally-ill and substance-abusing) men and women are provided with comprehensive services to stabilize their condition in order to successfully transition into to permanent and/or supported housing. CAMBA’s The Kensington Family Shelter is funded by New York City Department of Homeless Services and offers families a supportive, structured therapeutic, safe, and drug-free facility. It provides comprehensive case management services to 64 families who are in a transitional residence program for homeless families with the goal of moving them to permanent housing. Each shelter offers clients a supportive, structured, therapeutic, safe, and drug-free facility. Homeless families are provided with comprehensive services to stabilize their condition in order to successfully transition into permanent and/or supported housing. The five story facility has 4 floors plus a basement with rooms of various sizes, common areas and provides on-site security and social services. Position: Spanish Bilingual Case Manager Reports To: Assistant Program Manager Location: 385 McDonald Avenue, Brooklyn, NY 11218 What The Spanish Bilingual Case Manager Does: • Establish and maintain professional relationships with clients’ and client confidentiality in order to engage them in case management services., • Review all documentation establishing clients' eligibility for program and make file copies., • Create and maintain client files., • Input client data and client progress information into CARES database., • Conduct initial intake and psycho-social assessment of clients and clients' families' needs and periodic re-assessments., • In collaboration with clients, prepare initial and periodic revisions of independent living plans including short-term and long-term client goals., • Assist clients in attaining their goals by identifying and locating community resources for clients., • Refer clients to permanent housing opportunities and appropriate services both within and outside CAMBA., • Schedule appointments for clients with referral organizations., • Escort clients to appointments (i.e.-housing, entitlements, educational, medical, social service, etc.)., • Assist clients in completing applications for benefits and entitlements, and/or process applications on clients' behalf., • Work with clients to break through barriers to client goals and to assist clients in advocating for themselves and in moving toward self-sufficiency., • Recommend and implement strategies to persuade clients to participate more fully in this process., • Monitor clients' progress toward their goals (dates achieved) via regularly scheduled telephone contact and/or face-to-face home and office visits, and document via progress notes., • Follow-up with clients and with referral organizations regarding client contact and progress with referral organization., • Act as client liaison/client advocate with outside organizations regarding such matters as education, healthcare, housing, legal issues, etc., • Provide all required information for weekly/monthly/quarterly/annual reports., • May recommend closing of cases in which clients have: (a) achieved primary goals and have maintained stability for a period of months; or, (b) have not demonstrated a willingness to participate in the process (lost-to-service); or, (c) have become ineligible for services (e.g. moved out of area)., • May follow-up with clients for a period of time after successful completion of their primary goals to assure client stability., • May complete Relocation Case Review (RCS) for referral for aftercare services., • May prepare marketing materials for the program., • Spanish Bi-lingual Required, • Must obtain State Central Registry (SCR) clearance, The Register of Substantiated Category One Cases of Abuse or Neglect aka Staff Exclusion List (SEL) clearance and Criminal history information checks via fingerprinting with New York State Division of Criminal Justice Services prior to start of employment., • Ability to maintain clearances throughout the duration of employment., • May be required to become First Aid/CPR certified. Status: Full-time (35 hours per week) Benefits: CAMBA offers a comprehensive benefits package including health insurance, dental insurance, 403(b) retirement plan with employer match, paid time off (vacation, personal, and sick time), and paid holidays. CAMBA is an Equal Opportunity Employer. We value a diverse workforce and inclusive workplace. People of color, people with disabilities, and lesbian, gay, bisexual, and transgender people are encouraged to apply. We consider all applicants without regard to race, color, religion, creed, gender, gender identity, gender expression, national origin, age, disability, socio-economic status, marital or veteran status, pregnancy status or sexual orientation. Powered by JazzHR hJT4jglyjW

Job Description Job title: Case Manager Reports to: Director of Social Services FLSA Status: Non-Exempt (Hourly) / Full Time Date Issued: March 2021 POSITION SUMMARY: The Case Manager provides direct casework services to clients/residents. The essential functions of the job include, but are not limited to the duties listed in the job description. Employee may be required to carry out additional duties as assigned by Supervisor. ESSENTIAL JOB FUNCTIONS: Through the employee’s own efforts, the employee accomplishes the following essential functions: • Arranges meetings with newly assigned clients to assess basic needs and develop a service plan., • Conducts a psychosocial assessment to determine the individual needs of the client., • Carries an assigned caseload of residents/clients., • Performs all concrete casework requirements and referrals., • Completes all required paperwork, case management notes, referral sheets, and statistical requirements on a timely basis., • Resolves client incident reports and complaint reports as required., • Participates in all required consumer hearings and discharges., • Tracks client progress, make periodic report of each case, and analyze results of service plans., • Develops and implements a treatment plan; tracks progress and evaluates outcomes., • Make referrals to the appropriate resources to address the individual needs of the residents; determine eligibility/entitlement for referrals or information., • Participates in weekly supervision meetings for case and administrative consultation., • Handles emergencies as they arise; arranging for medical care or other services., • Attends agency or professional group seminars for on-going development., • Attends staff meetings as requested., • Employee may be required to carry out additional duties as assigned by Supervisor ADDITIONAL JOB FUNCTIONS: • Adheres to all policies and procedures, including those prescribed in the Highland Park CDC Employee Handbook., • Maintain confidentiality and do not disclose information learned through the course of the job with people other than those who need to know including employee information, financial information, client information, etc. COMPETENCIES: To perform the job successfully, an individual demonstrates the following competencies. • Customer Service Orientation: Manages difficult or emotional situations with internal and external stakeholders; Responds promptly to customer needs; Responds to request for service and assistance. Maintains and communicates a positive “can do” attitude with internal and external stakeholders., • Problem Solving: Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Uses reason when dealing with emotional topics., • Systems Thinking: Demonstrates an ability to (a) see how organizational systems (e.g., internal/external conditions, processes, people) interact and influence each other, and (b) how these systems create and contribute to specific issues (e.g., high voluntary turnover) and strengths (e.g., strong customer focus)., • Planning / Organization: Prioritizes and plans work activities; Uses time efficiently: Plans for additional resources; Develops realistic action plans. Leverages tools to manage workflow and reprioritizes accordingly., • Service and Teamwork - Understands the needs and wants of the organization, customers, co-workers and supervisors in order to provide accurate, complete and timely service and to further the mission, values and goals of the organization., • Oral Communication: Speaks clearly and persuasively in positive or negative situations; listens and gets clarification., • Written Communication: Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information., • Ethics: Treats people with respect: Inspires the trust of others; Works with integrity and ethically; Upholds organizational values., • Dependability: Follows instructions; Responds to management direction; Takes responsibility for own actions; Keeps commitments., • Initiative: Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed. QUALIFICATIONS: To perform this job successfully, and individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and / or ability required. • Minimum Required Education & Experience:, • Bachelor’s Degree in Social work or related field, • Certification in First Aid, CPR, • Preferred Education & Experience:, • 2 years related experience., • Previous work experience with homeless population, MICA, or Veterans community, • Computer Skills:, • Proficient in computer software programs (Word, Excel, Power Point, CARES, etc.), • Language skills:, • Excellent verbal and written communication skills. Reads and comprehends simple instructions, short correspondence, and memos; Writes simple correspondence; Presents information in one-on-one and small groups situations outside stakeholders, clients and other employees., • Bilingual is preferred GENERAL PHYSICAL REQUIRMENTS AND WORKING CONDITIONS: • GENERAL WORKING HOURS:, • Generally, this position is Monday through Friday. Rotating Weekends coverage may be required., • WORKING FROM HOME:, • Most essential functions of this job cannot be completed working from home., • TRAVEL:, • May be required to travel about 5% of the time to purchase items or to attend a training or go to the post office as needed., • PHYSICAL REQUIREMENTS:, • The physical activity for the Case Manager is:, • Climbing & Ambulating Stairs: Ascending or descending stairs and ramps using feet and legs and/or hands and arms. Must be able to walk up and down stairs (about 10 flights) in order to patrol stairways, respond to security incidents, and assist in the evacuation of clients during an emergency. Body agility is emphasized. The amount of climbing required exceeds that required for ordinary locomotion., • Stooping: Bending body downward and forward by bending spine at the waist. This factor is important if it occurs to a considerable degree and requires full use of the lower extremities and back muscles., • Kneeling: Bending legs at knee to come to a rest on knee or knees., • Crouching: Bending the body downward and forward by bending leg and spine., • Reaching. Extending hand(s) and arm(s) in any direction., • Walking. Moving about on foot to accomplish tasks, and has an ability to navigate from one location to another., • Standing: Remaining upright on the feet, particularly for sustained periods of time., • Lifting. Must raise objects from a lower to a higher position or move objects horizontally from position to-to-position., • Fingering: Picking, pinching, typing or otherwise working, primarily with fingers rather than with whole hand or arm as in handling. Ability to use computer tablet to write reports, notes and document compliance with patrol stops., • Grasping: Applying pressure to an object with the fingers and palm., • Talking: Expressing or exchanging ideas by means of the spoken word; those activities where detailed or important spoken instructions must be conveyed to other workers accurately, loudly, or quickly., • Hearing: Perceiving the nature of sounds at normal speaking levels with or without correction, and having the ability to receive detailed information through oral communication, and making fine discriminations in sound., • Feeling. Must be able to perceive attributes of objects, such as size, shape, temperature or texture by touching with skin, particularly that of fingertips. Assesses potential safety threats, such as by exposure to chemicals and heat from malfunctioning equipment., • Physical requirements for the Case Manager:, • Sedentary work: Exerting up to 10 pounds of force occasionally and / or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time, with walking and standing required only occasionally., • The visual acuity requirements for the Case Manager (including color, depth perception and field vision)., • Required to have close visual acuity to perform an activity such as preparing and analyzing data and figures, transcribing, viewing a computer terminal; extensive reading; visual inspection to determine the accuracy, neatness, and thoroughness of the work., • The Case Manager will be subject to the following conditions in this position:, • The worker is subject to inside environmental conditions, protected from weather conditions but not necessarily from temperature changes.

Job Description Essential Job Functions: • Learn and integrate a trauma-informed, client-centered approach, using an anti-oppressive lens, into your work with clients, • Attempt to reach by phone and mail victims who have filed reports with the precinct or PSA with a specific focus on victims of violent felony crimes and those victims who have filed reports two or more reports in the previous 12 months, • Work with victims of crime who come to the precinct or PSA seeking assistance, • Conduct home visits with officers and detectives to assist victims as needed, • Provide information, referrals, and practical assistance to victims experiencing crime, • Conduct client centered safety assessments and safety planning suited to the individual’s needs, • Provide crisis intervention and supportive listening, • Advocate with NYPD personnel that may include keeping a victim apprised of an NYPD investigation, • Provide criminal justice advocacy, • Advocate for victims for public benefits they may be entitled to, • Help with applying for compensation through the New York State Office of Victims Services (OVS), • Coordinate community resources for crime victims, • Provide information and referral for victims for services such as shelter, mental health treatment, medical care, and other entitlements, • Provide emergency practical assistance for victims including transportation and food vouchers, • Work collaboratively with police officers to effectively aid victims, • Collect data, track the history of crimes, and prepare monthly reports, • Perform data entry into a computerized record keeping system and maintain thorough accurate, and timely case records and statistics, • Advocate with Family and Criminal Court staff for victims, • Provide coverage in vacant precincts as needed, • Conduct trainings with police personnel, • Conduct community presentations, • Attend relevant trainings, workshops and seminars, • Work with other victims of domestic violence as needed, • All internal Safe Horizon programs and departments that can comprehensively support the client and case plan, • All external agencies and organizations that can provide appropriate services to the client, specifically the NYPD and the court systems, • The district attorney’s office in each of the boroughs, including the domestic violence bureaus, • Clear and concise verbal and written communication skills, • Excellent interpersonal skills, be assertive and well organized, • A minimum of two years’ experience in crime victim service delivery, or other relevant experience, • Basic knowledge of crime victim and domestic violence issues, • Basic understanding of computer and systems for managing case records, • Bilingual ability may be required to meet individual precinct/community linguistic needed This position is on-site. If hired, I agree to abide by all of Safe Horizon’s rules and regulations, and understand that, if employed, my employment may be terminated with or without cause, and with or without notice, at any time, at the option of either the company or me. I further understand that no representation, whether oral or written by any representative or agent of the organization, at any time, constitutes a contract of employment. AmeriCorps, Peace Corps and other national service alumni are encouraged to apply.Technology Statement: Applicants may be responsible for providing the equipment and tools they need to work remotely as required, such as access to a computer, internet service, and phone service. Safe Horizon will discuss potential solutions with candidates and may assist where needed and agreed to in advance. Please follow this link to view complete EEO Law and complaint filing information: Know Your Rights: Workplace discrimination is illegal. Hiring Range: $23.90 - 25.00 Hourly Full-time Hours: 35 Hours per week Full-time Benefits: Vacation Time, Paid Sick Time, Holidays, Medical, Dental, Vision, 403(b) Retirement Plan, Company Life Insurance, Medical/Dependent Care Flexible Spending Accounts, Tuition Assistance Program, Commuter Benefits Program, Gym Reimbursement, Parental Leave, Employee Learning Center

Job Description We are looking for a dynamic and compassionate Case Planner to join our team. In this role you will work towards timely permanency planning for children and youth in foster care. Reports to: Foster Care Supervisor Location: 7 West Burnside Avenue, Bronx, New York 10453 Hours: 35 Hours / Week; Non-Exempt - Position requires in office hours and field visits. Hybrid schedules are based on program needs and leadership discretion. Salary Range: 50k-55K based on relevant experience and education. Major Duties: • Assess and monitor for safety and risk., • Establish immediate contact with families of the children who are placed into our care, and with their foster families., • Conduct required casework contacts with the child, parent, foster parent and collateral contacts (schools, service providers, medical personnel, mental health practitioners, and substance abuse counselors). Make assessment-based referrals as necessary to meet the needs of the child and/or parent., • Visit family and child, as often as mandated and/or necessary to gather social history, to assess family strengths and concerns, and to assess existing problems in relation to the reason for placement., • Coordinate and supervise all visits between the family and child along with separate sibling visits., • Share responsibilities with agency team for the permanency planning of each child., • Locate resources and make referrals to any resource that would provide aid to the family and child., • Evaluate child’s adjustment in foster home and monitor educational and behavioral performance at home and in school., • Monitor foster parents in terms of their ability to meet the needs of the child in their home, and make recommendations regarding future use of the home, in conjunction with the Home finding Department., • Adherence to the KEEP (Keeping Foster and Kinship Parents Supported and Trained), PTC (Parenting Through Change) and YDSC (Youth Development Skills Coaching) manuals., • Make efficient and creative use of training manuals., • Capacity to work within the fidelity guidelines of the KEEP/PTC interventions while delivering the material in the manner that appeals to the needs of individual parents and youth., • Support and counsel foster parents in their efforts to care for the child and include them in the development of the goals and tasks., • Keep case records up to date within agency standards and complete all necessary ACS/Agency documentation including FASPs, Progress notes, Permanency Hearing reports and all other reports necessary to fulfill the function of the work., • Make all court appearances and testimony including permanency hearings., • Participate in Family Team Conferences, including but not limited to the placement preservation, reunification/discharge, goal changes and permanency planning conferences. Attend all necessary meetings, functions, workshop, etc. as required by the agency., • Keep case records up to date within agency standards and complete all necessary ACS/Agency documentation including FASPs, Progress notes, Permanency Hearing reports and all other reports necessary to fulfill the function of the work., • Progress notes are to be completed and submitted preferably within one day of the event but no later than the end of the given week of the event., • FASP and Permanency Hearing Report will be submitted on the internal date for review provided by the agency's compliance department., • Collaborate closely with team members., • Conduct Group facilitation of Keep and PTC groups with parents and foster parents., • Ability to enhance communication among parent group members to promote skill development and social networking., • Review KEEP/PTC feedback and practice strategies with families., • Collaborate closely with Youth Skill Trainers, monitor their interactions with youth., • Documents according to developer’s standards, each interaction and visit., • Effectively use and practice the Sanctuary Model tools: safety plans, community meetings, psycho-educational groups, team meetings, red flag reviews, treatment planning conferences (or similar), and self-care, when applicable, in the department/program to create a non-violent and trauma-sensitive culture., • Promote and model the seven Sanctuary Model commitments to create a non-violent and trauma-sensitive culture., • Integrate the Sanctuary Model SELF (Safety, Emotional Management, Loss and Future) framework into daily practice to ensure quality care and an effective work environment, • Utilize Solution Based Casework in casework practice., • Implement Solution Based Casework model of casework practice within the department/program., • Implement and integrate the principles and procedures of Solution Based Casework: assessment, family and individual level outcomes, action plans and documentation and celebration., • Actively participate in case consultation, continued SBC training and the SBC certification process., • Bachelor’s Degree in related field required;, • MSW or at least one year related experience preferred., • Must be able to establish working relationships with clients in need of counseling and supportive services., • Must be able to effectively engage parents., • Ability to apply theory of change., • Willingness to facilitate groups with parents and foster parents., • Ability to work cooperatively with their agency supervisor(s), KEEP, PTC, and YDSC consultants, ACS and other team members., • Excellent written and verbal skills necessary., • Bilingual English/Spanish preferred., • Some evenings may be required Good Shepherd Services is committed to providing an inclusive and welcoming environment for all members of our staff, participants, volunteers, subcontractors, and vendors. We do not discriminate on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status, in any of our activities or operations. These activities include, but are not limited to, hiring and termination of staff, selection of volunteers and vendors, and provision of services. We are committed to providing a workplace that is accessible and accommodating to employees with disabilities. As part of our commitment to providing a barrier-free recruitment and selection process, we will provide reasonable accommodations upon request for candidates with disabilities. If you require any accommodations to participate in the hiring process, please inform us of your needs in advance. We value diversity and inclusivity in our workplace and encourage applicants of all abilities to apply.

Job Description Who We Are: CAMBA is a community of staff, volunteers, clients, donors, neighbors and partners who work together to build an inclusive New York City, where all children and adults have access to the resources and supports, they need to thrive. We take a comprehensive approach by offering more than 180 integrated programs in: Education & Youth Development, Family Support, Job Training & Employment Support Services, Health, Housing, and Legal Services. We reach almost 80,000 individuals and families, including almost 13,000 youth. CAMBA serves a diverse cross section of New Yorkers from new mothers in Brownsville to job seekers in the Rockaways. More than half of our clients are immigrants and refugees from around the globe. Over 85% of our families are living in poverty, reflecting the challenges faced by nearly 1.7 million New Yorkers today. CAMBA operates 6 single adult shelters and 6 family shelters and one drop in center. Each shelter offers clients a supportive, structured therapeutic, safe, and drug-free facility. Homeless (often mentally-ill and substance-abusing) men and women are provided with comprehensive services to stabilize their condition in order to successfully transition into to permanent and/or supported housing. CAMBA’s Flagstone Family Center provides comprehensive case management services to 160 families who are in a Tier II transitional residence program for homeless families. The facility consists of eight (8) four (4) story walk up apartment buildings on the east and west sides of the street. There will be two main entrances: one for the east side of the street and one for the west. Each building contains 20 apartments of varying sizes, each fully self-contained. Position: Case Manager Reports To: Assistant Program Manager Location: 196 Amboy Street, Brooklyn NY 11212 What the Case Manager Does: • Establish and maintain professional relationships with clients’ and client confidentiality in order to engage them in case management services., • Review all documentation establishing clients' eligibility for program and make file copies., • Create and maintain client files., • Input client data and client progress information into CARES database., • Conduct initial intake and psycho-social assessment of clients and clients' families' needs and periodic re-assessments., • In collaboration with clients, prepare initial and periodic revisions of independent living plans including short-term and long-term client goals., • Assist clients in attaining their goals by identifying and locating community resources for clients., • Refer clients to permanent housing opportunities and appropriate services both within and outside CAMBA., • Schedule appointments for clients with referral organizations., • Escort clients to appointments (i.e.-housing, entitlements, educational, medical, social service, etc.)., • Assist clients in completing applications for benefits and entitlements, and/or process applications on clients' behalf., • Work with clients to break through barriers to client goals and to assist clients in advocating for themselves and in moving toward self-sufficiency., • Recommend and implement strategies to persuade clients to participate more fully in this process., • Monitor clients' progress toward their goals (dates achieved) via regularly scheduled telephone contact and/or face-to-face home and office visits, and document via progress notes., • Follow-up with clients and with referral organizations regarding client contact and progress with referral organization., • Act as client liaison/client advocate with outside organizations regarding such matters as education, healthcare, housing, legal issues, etc., • Provide all required information for weekly/monthly/quarterly/annual reports., • May recommend closing of cases in which clients have: (a) achieved primary goals and have maintained stability for a period of months; or, (b) have not demonstrated a willingness to participate in the process (lost-to-service); or, (c) have become ineligible for services (e.g. moved out of area)., • May follow-up with clients for a period of time after successful completion of their primary goals to assure client stability., • May complete Relocation Case Review (RCS) for referral for aftercare services., • May prepare marketing materials for the program., • May prescreen clients over the telephone for eligibility and may schedule intake appointments.Minimum Education/Experience Required:, • Bachelor’s degree and/or equivalent experience., • Familiarity with NYC Shelter System and Databases (CARES)Other Requirements:, • Must obtain State Central Registry (SCR) clearance, The Register of Substantiated Category One Cases of Abuse or Neglect aka Staff Exclusion List (SEL) clearance and Criminal history information checks via fingerprinting with New York State Division of Criminal Justice Services prior to start of employment., • Ability to maintain clearances throughout the duration of employment., • May be required to become First Aid/CPR certified., • May be required to become certified in overdose prevention. Status: Full-time (35 hours per week) (Shift: Sunday-Thursday & Tuesday-Saturday) Benefits: CAMBA offers a comprehensive benefits package including health insurance, dental insurance, 403(b) retirement plan with employer match, paid time off (vacation, personal, and sick time), and paid holidays. CAMBA is an Equal Opportunity Employer. We value a diverse workforce and inclusive workplace. People of color, people with disabilities, and lesbian, gay, bisexual, and transgender people are encouraged to apply. We consider all applicants without regard to race, color, religion, creed, gender, gender identity, gender expression, national origin, age, disability, socio-economic status, marital or veteran status, pregnancy status or sexual orientation. Powered by JazzHR dH0krvGN7s

Job Description Essential Job Functions: • Learn and integrate a trauma-informed, client-centered approach, using an anti-oppressive lens, into your work with clients, • Attempt to reach by phone and mail victims who have filed reports with the precinct or PSA with a specific focus on victims of violent felony crimes and those victims who have filed reports two or more reports in the previous 12 months, • Work with victims of crime who come to the precinct or PSA seeking assistance, • Conduct home visits with officers and detectives to assist victims as needed, • Provide information, referrals, and practical assistance to victims experiencing crime, • Conduct client centered safety assessments and safety planning suited to the individual’s needs, • Provide crisis intervention and supportive listening, • Advocate with NYPD personnel that may include keeping a victim apprised of an NYPD investigation, • Provide criminal justice advocacy, • Advocate for victims for public benefits they may be entitled to, • Help with applying for compensation through the New York State Office of Victims Services (OVS), • Coordinate community resources for crime victims, • Provide information and referral for victims for services such as shelter, mental health treatment, medical care, and other entitlements, • Provide emergency practical assistance for victims including transportation and food vouchers, • Work collaboratively with police officers to effectively aid victims, • Collect data, track the history of crimes, and prepare monthly reports, • Perform data entry into a computerized record keeping system and maintain thorough accurate, and timely case records and statistics, • Advocate with Family and Criminal Court staff for victims, • Provide coverage in vacant precincts as needed, • Conduct trainings with police personnel, • Conduct community presentations, • Attend relevant trainings, workshops and seminars, • Work with other victims of domestic violence as needed, • All internal Safe Horizon programs and departments that can comprehensively support the client and case plan, • All external agencies and organizations that can provide appropriate services to the client, specifically the NYPD and the court systems, • The district attorney’s office in each of the boroughs, including the domestic violence bureaus, • Clear and concise verbal and written communication skills, • Excellent interpersonal skills, be assertive and well organized, • A minimum of two years’ experience in crime victim service delivery, or other relevant experience, • Basic knowledge of crime victim and domestic violence issues, • Basic understanding of computer and systems for managing case records, • Bilingual ability may be required to meet individual precinct/community linguistic needed This position is on-site. If hired, I agree to abide by all of Safe Horizon’s rules and regulations, and understand that, if employed, my employment may be terminated with or without cause, and with or without notice, at any time, at the option of either the company or me. I further understand that no representation, whether oral or written by any representative or agent of the organization, at any time, constitutes a contract of employment. AmeriCorps, Peace Corps and other national service alumni are encouraged to apply.Technology Statement: Applicants may be responsible for providing the equipment and tools they need to work remotely as required, such as access to a computer, internet service, and phone service. Safe Horizon will discuss potential solutions with candidates and may assist where needed and agreed to in advance. Please follow this link to view complete EEO Law and complaint filing information: Know Your Rights: Workplace discrimination is illegal. Hiring Range: $23.90 - 25.00 Hourly Full-time Hours: 35 Hours per week Full-time Benefits: Vacation Time, Paid Sick Time, Holidays, Medical, Dental, Vision, 403(b) Retirement Plan, Company Life Insurance, Medical/Dependent Care Flexible Spending Accounts, Tuition Assistance Program, Commuter Benefits Program, Gym Reimbursement, Parental Leave, Employee Learning Center

Job Description$ 16 50 per hour Are you passionate about providing compassionate care to those in need? SkillSpring is looking to hire the next generation of healthcare workers through our unique and comprehensive Young Adult Certified Nursing Assistance (C.N.A.) Program at various Nursing Homes throughout Manhattan and the Fort George area of the Bronx. • This program is FREE, • Pays an hourly rate of $16 per hour with stipends (i.e. MetroCard’s for travel, etc.), • Upon graduation and successful completion of your C.N.A. Certification, you are guaranteed:, • Employment, • An hourly increase to $21 per hour, • You must be between the ages of 18 to 27 participate., • Referral will be made for youth 16-17 who do not qualify for the program. Apply at “LINK” or by clicking on the below QR code. The New Jewish Home is an equal opportunity employer. Auxiliary aid services are available upon request by individuals with disability.

Job Description$ 16 50 per hour Are you passionate about providing compassionate care to those in need? SkillSpring is looking to hire the next generation of healthcare workers through our unique and comprehensive Young Adult Certified Nursing Assistance (C.N.A.) Program at various Nursing Homes throughout Manhattan and the Fort George area of the Bronx. • This program is FREE, • Pays an hourly rate of $16 per hour with stipends (i.e. MetroCard’s for travel, etc.), • Upon graduation and successful completion of your C.N.A. Certification, you are guaranteed:, • Employment, • An hourly increase to $21 per hour, • You must be between the ages of 18 to 27 participate., • Referral will be made for youth 16-17 who do not qualify for the program. Apply at “LINK” or by clicking on the below QR code. The New Jewish Home is an equal opportunity employer. Auxiliary aid services are available upon request by individuals with disability.

Job DescriptionSalary Range:$20.86 To $28.16 Hourly The salary range is based on several factors, including, but not limited to, overall experience, relevant experience, education level, certifications, applicable skills, and expertise. Join UP! We are lighting the path home, one person at a time. About Urban Pathways Since 1975, Urban Pathways has engaged New York City’s most vulnerable residents, people on the streets or in areas unfit for human habitation, “lighting the path home, one person at a time.” Urban Pathways is a catalyst for transformative change in the lives of unhoused adults, empowering them to discover their inherent strengths and abilities. We provide essential support and foster an environment where individuals can redefine their narratives and become their best selves. Responsibilities Reporting to the Director of Operations, the Operations Supervisor oversees the operations of the facility, including maintenance, repairs, fire safety, kitchen operations, and security, during his/her assigned shift. He/she also works closely with the management team to optimize the delivery of program goals and client services. Program/Facilities • Supervises and provides leadership and training for operations staff during his/her assigned shift., • performs the duties of operations staff in their absence, including but not limited to the cook, security, and maintenance positions., • Ensures the safety of clients and staff by complying with all safety requirements., • Screens client arrivals for immediate needs, provides services, and/or makes appropriate referrals, as mandated by the program., • Supervises security staff during the assigned shift., • Assists in monitoring resident/client medication as required., • Supervises maintenance staff during the assigned shift., • Supervises kitchen staff and operations as required by the program., • Enforces building rules and regulations and reports discrepancies to the Director of Operations., • Assists with client relocations as needed., • Supervises and/or performs building security operations and front-desk duties, as needed., • Performs emergency response, including CPR, defibrillation, AED, and first aid, as needed., • Assesses facility maintenance needs., • Reports emergency facility issues as required., • Oversees all incident reporting and appropriate log entries during assigned shifts, as required in the incident reporting policy. Education and Experience • A high school diploma, GED, or equivalent is preferred., • Minimum of two years of building operations and security experience, with at least one year of supervisory experience preferred., • Experience with the homeless, persons living with mental health conditions, and the substance abuse population is preferred., • Good verbal and written communication skills., • Good interpersonal skills and the ability to work independently or in a team. DHS Funded Programs: • First Aid, CPR, and AED—the ability to obtain within three months., • Food Handler certification—the ability to obtain it within three months., • Valid Security Guard License - Required These benefits include: • Healthcare Coverage: Medical, dental, and vision insurance plans to keep you and your family in good health., • Retirement Savings: A 403(b) plan and a 401(a) with employer annual contribution to help you plan for a secure financial future., • Paid Time Off: Generous paid time off, including vacation, holidays, and personal days., • Professional Development: Opportunities for continuous learning and professional development to enhance your skills and advance your career., • Flexible Work Arrangements: Work-life balance is important to us, and we offer flexible work arrangements to accommodate your needs., • Wellness Programs: Employee wellness programs, including fitness initiatives and mental health support., • Employee Assistance Program (EAP): Confidential counseling and support services for personal or work-related issues., • Employee Recognition: Recognition programs to celebrate and reward outstanding contributions.

Job Description The Jewish Community Project (JCP) of Lower Manhattan was founded in 2002 as a grassroots effort to grow Jewish life in downtown NYC. Based in Tribeca, JCP is an open and dynamic non-denominational Jewish community that enables individuals and families to become a creative force in the life of the organization through educational, cultural, social, and spiritual experiences. The organization now serves approximately 300 downtown families and individuals, and also operates a prominent Early Childhood Center (ECC) and a thriving Hebrew school (the Hebrew School Project, or HSP). JCP is seeking a highly organized and proactive Assistant Director to join our Hebrew School Project (HSP) team and ensure the seamless daily operations of our vibrant Hebrew school community. HSP is a community-centered, hands-on program serving upwards of 250 learners ages 3.5-18, where our priority is to give learners a strong sense of belonging and ensure a fun, positive connection to Jewish life. Reporting to the Director, your mission will be to oversee the day-to-day HSP activities, support the teaching staff, and ensure an inclusive and engaging learning environment for all of our students. With our school growing every year, this role is crucial to ensure efficient operations and allow the Director to focus on strategic initiatives. You should be excited about making a meaningful impact on young Jewish learners and fostering a positive community spirit. What you’ll do: • Supervise Teaching Staff: Meet with teaching teams weekly to ensure curriculum execution aligns with school values and provide support to teachers as needed. Conduct weekly classroom observations to provide feedback., • Liaise with Families: Ensure strong communication with parents. Address questions about curriculum and any learning, social, and behavioral concerns in the classroom., • Program Management: Assist with event coordination, including model seders, grade-specific events, Shabbat dinners, speakers, field trips, and more., • Thought Partnership: Collaborate with the Director to drive forward the vision for the Hebrew School Project, including an emerging Israel-related curriculum., • Oversee Curriculum: Review and update curriculum annually and assist with weekly lesson plans. How your success will be measured: • Effectively take on and manage key responsibilities transitioned from the Director, with the ability to independently manage the school’s daily operations in the Director’s absence., • Ability to provide effective support and guidance for teaching teams., • Timely and satisfactory resolution of classroom issues., • Successful development and implementation of several new initiatives for parent involvement and community building., • Experience: 3+ years of experience managing and supervising a team, preferably in a Jewish school or camp environment. Experience working with elementary to high school children and parents., • Skills: Proficiency in Google Suite, basic Hebrew, strong cross-denominational Jewish knowledge and literacy (texts, culture, customs, holidays, values)., • Attributes: Meticulous attention to detail, proactive, flexible and open-minded, excellent interpersonal skills, allergy awareness. Why you should be excited: • Join a unique and vibrant Jewish community that is passionate about inclusivity and pluralism, and help drive our continued growth in downtown NYC., • Engage in diverse tasks every day, from program management to community engagement, in a dynamic environment., • Ability to take on additional projects and responsibilities as you grow in the role, including helping to build out youth programming, creating more resources for parents, supporting in interviewing and hiring HSP staff, and serving as the primary staff presence at key HSP family events., • Be part of a dynamic school that offers a range of modes of engagement, with the ability to bring your own passions to the job (art, music, film, etc.) and have the opportunity to make a big impact on young Jewish learners in a way that feels personally meaningful., • Enjoy a hybrid structure with some flexibility to work from home. The details: • Salary: $70,000 - $75,000, commensurate with experience., • Benefits: Comprehensive health insurance (fully subsidized) for individuals, vision and dental coverage; retirement plan; short & long term disability; FSA & the pre tax transit benefit., • Time Off: 2 weeks PTO, sick days, 10 US holidays (incl. Fri after Thanksgiving) and a number of Jewish holidays, • Schedule: HSP is an after-school program. As such, the Assistant Director must be at JCP Monday - Thursday, from 1pm - 7pm in person, with the ability to work remotely in the mornings and on Fridays. This position may also require some work on weekends (including Shabbat and Jewish holidays) to support community events as needed. JCP Downtown is an Equal Opportunity Employer.

Job DescriptionThe Content Marketing Specialist will lead the creation of short-form social media content (Reels, Stories, etc.) across platforms like Instagram, TikTok, Facebook, YouTube, and LinkedIn. This includes filming and editing video content for digital campaigns. They will cover live events, identify opportunities to engage with relevant social media trends, and utilize social listening to stay on top of current topics, sentiments, and influencers connected to our work. They will also assist in the creation of eblasts for events, campaigns, and automated journeys. This is a highly collaborative and hands-on role requiring strong visual, video, and digital communication skills. The ideal candidate is someone who excels at producing visual and digital content, thrives in a fast-paced nonprofit environment, and is passionate about storytelling that inspires action and connection. This is an in-person position in New York City, with an annual salary range of $54,000-$60,000 commensurate with experience. Spence-Chapin is a non-profit based in New York City providing adoption services and support for over 110 years. At Spence-Chapin, we believe that every child deserves a family, and we work tirelessly to advocate for children in need of a permanent, loving home. Over our history, Spence-Chapin has served more than 25,000 children, women, and families through our main program areas: Comprehensive Domestic and International Adoption Programs; Expectant and Birth Parent Services; Well-being Services; and International Humanitarian Aid through programs like our Granny Program to support children living in orphanages overseas. Our work is made possible by the dedicated individuals on our staff. At Spence-Chapin we find joy in celebrating each other, our co-workers, and our clients. Everyone is treated with respect and dignity to strengthen the vibrancy of our community. We celebrate a culture of excellence, inclusivity, compassion, flexibility, and support. Spence-Chapin offers a competitive benefits package that includes full health benefits, generous PTO and holiday schedule, HRA & FSA plans, life insurance, retirement plan with employer contribution, paid maternity/paternity/adoption leave, commuter benefits, and more. Being part of the Spence-Chapin team is being part of a legacy, which for more than 110 years has provided critical services to children, women, and families around the world. I. KEY PERFORMANCE INDICATORS & SKILLS • Plan, film, and edit short-form video content (e.g., Reels, Stories) for use across multiple social media platforms., • Attend and document events, programs, and campaigns through video and photography for digital use., • Develop and manage content calendars in collaboration with the Content Marketing Manager., • Stay on top of emerging trends to create timely, relevant content that resonates with our audiences., • Engage in formalized social listening through various platforms and methods to stay on top of current topics, influencers, sentiments, and issues connected to our work., • Create and manage engaging email campaigns using Mailchimp, • Ensure consistency with brand voice, visuals, and messaging., • Collaborate will internal departments to gather content and align on campaign goals., • Identify compelling storytelling opportunities from within the organization and turn them intocontent., • Track performance metrics and provide insight to help optimize future content., • EDUCATION & EXPERIENCE, • Bachelor’s or master’s degree in related field is preferred, • Minimum of 1-3 years of experience in content creation, digital marketing, or social media strategy., • Proficiency in video editing tools such as VEED, CapCut, Final Cut Pro, iMovie, or similar platforms, • TECHNICAL SKILLS, • MS Office - Proficiency in Word, Excel, PowerPoint and Outlook), • Proficiency in database marketing and social media platforms, • Analytical skills preferred, • KEY COMPETENCIES, • Proven experience filming and editing short-form video content (e.g., Reels, Stories) for multiple platforms including Instagram, TikTok, Facebook, and LinkedIn., • Experience working with design and email marketing tools such as Canva and Mailchimp, • Strong organizational and communication skills; collaborative and responsive team player., • An analytical thinker who is able to synthesize nuanced or complex issues, message them to different audiences in various ways, and connect them to social trends in a way that is appropriate and compelling, • Passion for Spence-Chapin’s mission and a sensitivity to the topics of adoption, family-building, and diverse family structures., • Ability to work both collaboratively in a team and independently, • Ability to multitask, prioritize to efficiently meet goals and deadlines STOvOkaOiY

Job DescriptionSummary The General Manager is responsible for the safe and efficient management, operation, maintenance, and financial performance of the FBO Vertiport facility and services. They serve as direct liaison with the managing entity of home airport and is responsible for compliance with all rules, regulations, and policies issued by Airport Management, the Federal Aviation Administration, and other pertinent authorities. They are responsible for all aspects of the FBO including proper delivery of services, condition of physical plant, staffing, equipment, and maintenance of same. Website General Duties • Supervise and facilitate performance of the Operations Manager and other direct reports., • Ensure that operations are in continuous compliance with all Company policies and procedures and conducted in accordance with company, local, state, and federal requirements., • Foster a work culture based on Atlantic values with an emphasis on safety., • Together with the Business Development regional Head, continually seek, evaluate, and execute opportunities to improve the site’s financial performance., • Serve as the primary liaison between local and corporate staff., • Representation of Atlantic Aviation in a professional and positive manner., • Continuous application and reinforcement of the principles of the “Atlantic Attitude”, • Interaction with customers, vendors, and Atlantic Aviation employees in a professional and courteous manner., • Communication of work progress and significant issues with the Regional Manager or other appropriate corporate representative., • Adapt to evolving expectations and engage with new tools and methodologies to improve operational management and personal performance., • Accountable for the adherence to Atlantic standards and SOPs by all site staff., • Coordinate with Business Development regional Head on championing the regional strategy of engagement and education on Advance Air Mobility. With the BD regional Head, continue to represent VertiPorts by Atlantic within the local and regional community as a leader in delivering a network of AAM infrastructure.ResponsibilitiesWe are seeking self-motivated, safe, positive, enthusiastic, goal-oriented individuals for an immediate opening as a FBO (Fixed Based Operation) General Manager. The General Manager is responsible for customer satisfaction, safety, efficient management and operation, maintenance and financial performance of the FBO facility and services. He/She is responsible for compliance with all rules, regulations, and policies as issued by local, state, and federal authorities. Previous FBO/Aviation management experience is a must. Essential duties and responsibilities include (but not limited to): Operations: • Inventory Management to include fuel operations, quality control & record keeping, and environmental compliance, • Adhere to standards pertaining to the maintenance and upkeep of the FBO ramp, facilities and equipment to the best of your ability., • Maintain ATA 103 Requirements, • Manage both centralized and local vendor agreements as well as Use and Occupancy Agreements, Tenant Leases, OFAC & other compliance related responsibilities, • Approve & monitor contracts with Third Party Service Providers such as Hotels, Caterers, Taxi, Limo and Rental Car, • Monitor traffic on ramp and assist when needed. This may require working in shift periodically., • Monitor Airport Master Leases and Minimum Standards to ensure compliance, track renewals, capital requirements, etc.Safety and Training:, • Function as the Safety Officer of the base, ensuring compliance to Safety Culture, Audits, Annual Inspections, Recurrent Training, and SOP compliance., • Conduct regular Safety Briefings to ensure constant engagement with safety and awareness, • Ensure the Safety of all Employees, Customers and Property, • Develop and oversee local safety team for quality assurance inspections, safety hazards and infractions., • Maintain readiness to handle emergencies including Airport Emergency Procedures and providing medical aid as required., • Administration of the Tow Certification Program as well as ACE Line TrainingBusiness Development and Customer Relations, • Together with the Business Development regional Head, create initiatives to improve revenue sources and participate in regional and corporate marketing efforts., • Assist Business Development Regional Head with customer segmentation and the identification of new customer prospects, • Frequently interact with customers to measure customer satisfaction levels. Use customer feedback to continually develop and improve procedures and increase customer loyalty., • Together with Business Development regional Head, maintain existing business and developing new business by monitoring margins, negotiating fuel and/or hangar agreements and problem resolution with customer base., • Provide absolute, seamless Customer Service to develop and maintain productive customer relationships and foster brand loyalty., • Cultivate, develop, and foster positive relationships with the Airport Authority, local municipalities and aviation community, • Monitor customer contracts for compliance, rate adjustments, renewals, etc.Financial:, • Monitor and control labor costs, staff scheduling and employee turnover rates, • Support Accounting by managing Accounts Payables, Receivables, Recurring Invoices, Collections and Procurement., • Supervise local and corporate inventory reconciliation procedures to ensure accuracy and timely completion, • Daily monitoring of customer activity, • Prepare annual operating budget with a thorough understanding of goals and objectives and seek assistance if needed., • Prepare Authorization for Expenditures (AFE’s) for capital improvements and/or emergency repairs, • Analyze and report on monthly financial performance and monitor year-over-year trends to identify potential issues or opportunities, • Monitor market share, capture rates, average uplift, margin, and other KPI’s as assigned., • Adjust prices, service fees and other income segments in accordance with corporate initiatives guidance., • Responsible for submission of Payroll and Timekeeping, • Communicate with Regional Controller and the corporate office on status of the base’s financial position and seek assistance where needed.Employee Management, • Ensure effective hiring practices to identify qualified candidates, retain key talent and maintain a stable workforce to meet the demanding needs of the operation., • Mentor, guide, coach, evaluate, and discipline staff in partnership with corporate Human Resources and in accordance with policies and procedures., • Train and develop employees to succeed within Atlantic’s culture, improve work performance, and maximize employee potential while developing bench strength for future staff promotions and advancement., • Ensure employees receive company communications and necessary training including safety, customer service standards, company culture, etc., • Organize and execute formal and informal team building and employee recognition programs in conjunction with corporate initiatives., • Partner with corporate Human Resources in company-wide programs to include drug testing, workers comp, OSHA, Affirmative Action, training, performance reviews, etc., • Participate in required and recurrent HR training., • Utilize corporate Human Resources to assist when needed or required. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.Required SkillsEDUCATION AND QUALIFICATIONS, • Baccalaureate degree from an accredited four-year college or University, preferably in Business Administration, Aviation Management, or related field of study preferred., • At least ten (10) years of progressive experience in FBO Management, the aviation/airline industry, or the equivalent in a service-related field., • Demonstrated financial, administrative and management capability., • Knowledgeable on various type of General Aviation Aircraft., • Great communication skills, both written and oral, using the English language, • Valid drivers license with good driving record, • Be able to pass extensive background check, • Aptitude in managing and developing staff, • Excellent telephone and customer service skills, • Good organizational skills, • Basic proficiency in use of MS Office applications Atlantic Aviation…take off into your future! We are proud to be an EEO/Females/Minorities/Veterans/Disabled employerWe maintain a drug-free workplace and perform pre-employment substance testingQualified applications with criminal history will be considered for employment