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Job DescriptionPosition Overview The Northport Hotel is seeking an experienced, hospitality-driven Front of House Manager / Matre D' to join our leadership team. This role is ideal for a natural host and strong leader who thrives in a fast-paced, upscale dining environment. The successful candidate will serve as the face of the restaurant, leading daily dining room operations, supporting and developing the front-of-house team, and ensuring every guest receives exceptional service from arrival to departure. We are looking for someone who is highly visible on the floor, passionate about hospitality, skilled at building guest relationships, and committed to maintaining the highest standards of service and professionalism. Key Responsibilities Guest Experience & Hospitality • Create a warm, welcoming, and memorable experience for every guest., • Serve as the primary point of contact for guest concerns and service recovery., • Build relationships with repeat guests and VIP clientele., • Ensure personalized service through attention to guest preferences and special requests., • Maintain a strong presence in the dining room throughout service.Dining Room Leadership, • Lead and oversee all dining room service periods., • Ensure service standards are consistently executed and maintained., • Monitor guest satisfaction and proactively identify opportunities for improvement., • Collaborate with management to continuously elevate the guest experience.Team Leadership & Development, • Conduct daily pre-shift meetings covering reservations, menu updates, service priorities, and team communication., • Coach, mentor, and motivate front-of-house staff in real time., • Assist with hiring, onboarding, training, and performance development., • Foster a positive, professional, and team-oriented culture., • Lead by example through professionalism, accountability, and hospitality.Reservations & Seating Management, • Manage reservations, waitlists, walk-ins, and overall guest flow., • Utilize OpenTable to optimize seating strategies and reservation management., • Monitor dining room pacing to maximize both guest satisfaction and operational efficiency., • Coordinate closely with hosts, servers, bartenders, and managers to ensure seamless service.Operational Management, • Assist with opening and closing management responsibilities., • Monitor dining room cleanliness, organization, and presentation standards., • Ensure compliance with company policies, service standards, and operational procedures., • Support cash handling procedures, daily reporting, and shift recaps as needed., • Assist in managing labor efficiency and front-of-house staffing levels.Events & Cross-Department Collaboration, • Support private events, special functions, and hotel-related dining experiences., • Work closely with culinary, beverage, hotel, and events teams to ensure seamless execution., • Communicate guest needs and operational priorities effectively across departments.

Job DescriptionBenefits: • Employee discounts, • Free food & snacks, • Free uniforms, • Opportunity for advancement, • Paid time off, • Training & development Part-Time Night Auditor We are seeking a dependable, detail-oriented Part-Time Night Auditor to provide exceptional guest service while completing overnight front desk and audit responsibilities. • Schedule: Saturday and Sunday, 11:00 PM to 7:00 AM, • Hiring: ASAP, • Additional shifts may be available based on business needsThe ideal candidate is professional, reliable, and comfortable working independently while helping create a positive guest experience. Qualifications: • High school diploma or equivalent required; college coursework or hotel experience preferred., • Valid drivers license required., • Computer experience and strong communication skills are essential., • StaynTouch PMS experience is a plus., • Ability to multitask and maintain a friendly, professional demeanor at all times.Key Responsibilities:, • Greet and assist guests, ensuring a positive experience., • Handle check-ins, checkouts, and guest inquiries., • Complete night audit procedures, balance paperwork, and ensure accuracy., • Manage reservations, rate quoting, and follow cash handling policies, • Respond to overnight guest requests, including room deliveries and other service needs, • Assist with valet responsibilities as needed during the overnight shift, • Complete shift checklists and maintain accurate records, • Be knowledgeable about hotel services, promotions, and emergency procedures, • Maintain cleanliness and organization at the Front Desk Apply now to join our team at The Northport Hotel!

Front Desk Agents are responsible for greeting guests, checking guests in and out, verifying reservations, processing payments, issuing room keys, and answering questions about hotel services and local attractions. This position typically pays $16 to $35 per hour depending on location, experience, s

Front Desk Agents are responsible for greeting guests, checking guests in and out, verifying reservations, processing payments, issuing room keys, and answering questions about hotel services and local attractions. This position typically pays $16 to $35 per hour depending on location, experience, s

Front Desk Agents are responsible for greeting guests, checking guests in and out, verifying reservations, processing payments, issuing room keys, and answering questions about hotel services and local attractions. This position typically pays $16 to $35 per hour depending on location, experience, s

Front Desk Agents are responsible for greeting guests, checking guests in and out, verifying reservations, processing payments, issuing room keys, and answering questions about hotel services and local attractions. This position typically pays $16 to $35 per hour depending on location, experience, s

Front Desk Agents are responsible for greeting guests, checking guests in and out, verifying reservations, processing payments, issuing room keys, and answering questions about hotel services and local attractions. This position typically pays $16 to $35 per hour depending on location, experience, s

Front Desk Agents are responsible for greeting guests, checking guests in and out, verifying reservations, processing payments, issuing room keys, and answering questions about hotel services and local attractions. This position typically pays $16 to $35 per hour depending on location, experience, s

Front Desk Agents are responsible for greeting guests, checking guests in and out, verifying reservations, processing payments, issuing room keys, and answering questions about hotel services and local attractions. This position typically pays $16 to $35 per hour depending on location, experience, s

Front Desk Agents are responsible for greeting guests, checking guests in and out, verifying reservations, processing payments, issuing room keys, and answering questions about hotel services and local attractions. This position typically pays $16 to $35 per hour depending on location, experience, s

Front Desk Agents are responsible for greeting guests, checking guests in and out, verifying reservations, processing payments, issuing room keys, and answering questions about hotel services and local attractions. This position typically pays $16 to $35 per hour depending on location, experience, s

Remington Hospitality - - Responsibilities: Greet guests and check them in and out of the hotel in a professional manner; Assist in pre-registration and blocking of reservations; Post charges accurately and handle cash transactions; Know hotel rates, discounts, and reservation procedures; Handle sa

Job DescriptionBenefits: • Employee discounts, • Free food & snacks, • Opportunity for advancement, • Training & development Host / Hostess Restaurant & Hotel Dining The Northport Hotel is seeking friendly, professional, and hospitality-driven Hosts/Hostesses to join our team. This is an entry-level position with growth potential, ideal for someone who enjoys working with people and thrives in a fast-paced restaurant environment. Previous restaurant experience is required. As the first and last impression of our restaurant, our hosts play an essential role in creating a warm, welcoming, and organized guest experience while maintaining the high standards of service our guests have come to expect. Responsibilities: • Greeting guests warmly and professionally upon arrival, • Manage reservations and wait lists using OpenTable, • Escort guests to their tables and provide accurate wait times, • Answer phones professionally and assist guests with reservations and inquiries, • Communicate effectively with managers and service staff to ensure smooth table flow, • Assist in maintaining cleanliness and organization of the host stand and entrance area, • Help accommodate guest requests while maintaining restaurant standards and reservation policies, • Maintain a polished appearance, positive attitude, and professional demeanor at all times, • Support the team with additional front-of-house duties as needed, • Provide exceptional hospitality and guest service in a fast-paced environment Qualifications: • Previous restaurant or hospitality experience preferred, • Excellent communication and customer service skills, • Friendly, outgoing, and team-oriented personality, • Ability to multitask and stay organized in a busy environment, • Must be dependable, punctual, and professional, • Weekend and holiday availability required, • Experience with OpenTable is a plus, but willing to train the right candidate What We Offer: • Opportunity for growth within a well-respected hospitality team, • Positive and professional work environment, • Flexible scheduling, • Employee dining discounts, • The opportunity to be part of a high-energy, guest-focused culture in an elegant, upscale restaurant