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Job Description Situated in the epicenter of Midtown, Loews Atlanta Hotel is walking distance to some of the best attractions in the city. Welcome to Atlanta's Most Vibrant Neighborhood. With spectacular views, beautiful rooms and an ideal location - this property is a modern-age Southern charmer. Who We Are: Founded in 1960, Loews Hotels & Co operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations. Growth and belonging start here; you'll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role-from Guest Services to Finance, Culinary to IT-offers opportunities to grow and make a meaningful impact. Creating a Team Member experience where you belong no matter what race, age, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us. What We Offer: * Competitive health & wellness benefits, 401(k) & company match * Paid Sick Days, Vacation, and Holidays, Paid Bereavement * Pet Insurance and Paid Pet Bereavement * Training & Development opportunities, career growth * Tuition Reimbursement * Team Member Hotel Rates, other discounts, perks and more What We're Looking For: The Restaurant Host is responsible for welcoming guests and setting the tone for an exceptional Restaurant experience. Key duties include managing seating arrangements, assisting with reservations, and coordinating with the bar and food service teams to ensure smooth and enjoyable visits for all guests. This role requires creating a warm, organized, and vibrant environment that leaves a lasting positive impression. Who You Are: * Thorough knowledge of restaurant terminology, food service techniques, and sanitation standards * Ability to interact warmly with guests and ensure they have a positive first impression. * Ability to handle guest concerns or complaints calmly and professionally. * Strong organizational skills to manage reservations, seating arrangements, and guest flow efficiently. What You'll Do: * Welcome guests warmly upon arrival and assist them with seating arrangements. * Maintain a seating chart and manage guest flow to ensure tables and lounge chairs are allocated efficiently. * Escort guests to their seats, ensuring they are comfortable and have access to menus, towels, and other amenities. * Manage a waitlist and update guests on availability when necessary. * Provide information about the hotel, restaurant, menu offerings, and special promotions. * Assist guests with special requests or needs to enhance their visit. * Address guest concerns or complaints professionally, escalating to management as needed. * Collaborate with bartenders, barbacks, and servers to deliver a seamless guest experience. * Relay special requests or information about large parties, special occasions, or dietary preferences to bartenders or servers. * Assist in keeping the restaurant and bar area clean and organized, ensuring that menus and seating areas are tidy. * Monitor the restaurant and bar ambiance, ensuring guest comfort and a welcoming atmosphere. * Assist in resetting tables or restaurant/bar seating promptly for new guests. * Monitor the restaurant and bar area for safety hazards and inform guests of restaurant or hotel policies. * Ensure restaurant and bar space remain tidy and organized throughout the shift. * Other duties as assigned. Your Qualifications Include: * Prior experience in a guest-facing role, preferably in a hospitality or restaurant setting. * Strong attention to detail and ability to work efficiently in a fast-paced environment. * Excellent communication and interpersonal skills, with a friendly and customer-oriented attitude. * Capability to perform duties in an outdoor environment, adapting to various weather conditions. * Ability to work flexible schedule to include weekends and holidays * High School Diploma or equivalent preferred. Loews Hotels & Co is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.

Job Description Situated in the epicenter of Midtown, Loews Atlanta Hotel is walking distance to some of the best attractions in the city. Welcome to Atlanta's Most Vibrant Neighborhood. With spectacular views, beautiful rooms and an ideal location - this property is a modern-age Southern charmer. The Restaurant Manager is responsible for overseeing the daily operations of the restaurant, ensuring exceptional guest experiences, and maintaining high standards of service, quality, and efficiency. This role supports the Director of Outlets by managing staff, coordinating service delivery, and driving operational excellence in alignment with hotel standards. Essential Functions and Responsibilities • Manages restaurant staffing levels to ensure optimal performance and guest satisfaction, • Acts as the primary leader in the restaurant and represents the Director of Outlets and/or Director of Food & Beverage in their absence, • Ensures compliance with departmental and hotel policies, procedures, and service standards, • Oversees all aspects of restaurant operations, including labor management, service supervision, and inventory control, • Leads by example on the restaurant floor, ensuring consistent delivery of high-quality food and service, • Engages with guests regularly to ensure satisfaction and address any concerns promptly, • Prepares requisitions and monitors operational costs to stay within budgetary guidelines, • Reviews payroll reports and adjusts staffing levels based on business volume, • Coordinates with the Culinary leadership team to communicate special requests, VIPs, and large party reservations, • Recruits, trains, evaluates, and develops restaurant staff in accordance with hotel standards, • Implements and monitors training programs, including new hire onboarding and ongoing service excellence initiatives, • Conducts performance evaluations and provides coaching and development opportunities for team members, • Attends hotel and departmental meetings to stay informed and maintain effective communication across departments, • Assesses guest feedback and market trends to recommend improvements in service, menu offerings, and operations, • Maintains a visible presence during peak service periods, ensuring smooth coordination between front-of-house and back-of-house teams, • Promotes a culture of teamwork and collaboration, • Communicates issues or concerns promptly to appropriate leadership, • Maintains a professional, friendly, and helpful demeanor with guests and colleagues, • Participates in required training and development sessions, • Ensures cleanliness and proper maintenance of equipment and work areas, • Follows emergency procedures and safety protocols, • Adheres to hotel policies, standards, and grooming guidelines, • Supports sustainability initiatives, including recycling and waste reduction, • Stays informed about hotel updates, promotions, and events, • Associate degree or higher in Hospitality or Restaurant Management, or equivalent professional experience, • Minimum of two years of management experience in a high-quality restaurant or luxury hotel food service operation. Leadership experience in a steakhouse concept preferred., • Food Service Manager certification or ability to obtain certification as required by local regulations, • Strong leadership, organizational, and communication skills, • Proven ability to manage operations efficiently while maintaining high guest satisfaction, • Flexibility to work weekends, holidays, and varied shifts

Job DescriptionPOSITION SUMMARY The Guest Relations Manager is responsible for delivering an exceptional, personalized guest experience that reflects the standards and spirit of our luxury hotel. This position acts as the primary liaison between guests and hotel departments, ensuring that every stay exceeds expectations from pre-arrival to post-departure. The role requires grace under pressure, impeccable communication, and a genuine passion for hospitality. KEY RESPONSIBILITIESGuest Experience * Anticipate and respond to guest needs with professionalism, discretion, and warmth. * Personally welcome VIPs, repeat guests, and I Prefer members (if applicable), ensuring all preferences and special requests are met. * Conduct courtesy calls and check-ins to ensure guest satisfaction throughout the stay. * Manage guest feedback, follow up on service recovery, and communicate outcomes effectively. * Maintain guest profiles and ensure all preferences are accurately recorded for future visits. * Coordinate with all departments—Housekeeping, F&B, Spa, Concierge—to curate seamless guest experiences. Operational Excellence * Supervise and mentor the Guest Relations team and lobby ambassadors. * Partner with Front Office and Reservations to ensure accuracy of VIP arrivals and room allocations. * Prepare daily arrival reports, VIP amenity requests, and special occasion setups. * Lead the daily guest experience briefing and communicate all relevant updates to management. * Oversee lobby presence and ensure all guest touchpoints reflect brand standards. Brand Standards & Service Culture * Uphold and promote the hotel’s service philosophy, values, and rituals. * Ensure all team members embody the essence of luxury service—attentive, intuitive, and discreet. * Collaborate with Marketing and Sales to personalize experiences for loyalty and repeat guests. Administration & Reporting * Maintain accurate records of guest feedback, compliments, and complaints. * Produce monthly reports analyzing guest satisfaction trends and areas for improvement. * Assist with training programs on guest engagement and service recovery techniques. QUALIFICATIONS * Bachelor’s degree in Hospitality Management or related field preferred. * Minimum 3–5 years of Front Office or Guest Relations experience in a luxury or five-star hotel environment. * Exceptional interpersonal and communication skills. * Proficiency in PMS (Opera, Maestro, etc.) and Microsoft Office Suite. * Strong organizational skills with keen attention to detail. * Fluency in English required; additional languages a strong asset. * Poised, polished, and professional in demeanor and appearance.

Job Description Position: Personal Assistant Job Summary We are seeking a highly organized and proactive Personal Assistant to provide comprehensive support to an executive or individual in managing their daily activities. The ideal candidate will possess a blend of administrative experience and personal assistant skills, ensuring smooth operations and efficient management of tasks. This role requires exceptional attention to detail, strong communication abilities, and the capability to handle multiple responsibilities simultaneously. Responsibilities • Child Care Pick Up, • Manage and digitize paperwork, including title processing, • Coordinate vehicle transport and logistics, • Travel to pick up vehicles from different states, • Assist with personal and business organization, • Maintain and organize home and work spaces, • Handle laundry, oversee home maintenance, and ensure cleanliness, • Run errands and manage local tasks (bank deposits, meal pickups, etc.), • Procure meals (breakfast, lunch, dinner, coffee runs), • Manage bill payments and assist with budgeting logistics, • Arrange travel — including flights, hotel bookings, car rentals, and restaurant reservations, • Manage and maintain calendars, scheduling appointments, meetings, and events, • Coordinate travel arrangements including flights, accommodations, and itineraries, • Assist with event planning and organization for both personal and professional engagements, • Provide executive administrative support by preparing reports, presentations, and correspondence, • Handle data entry, filing, and clerical duties to ensure efficient office operations, • Utilize Microsoft Office Suite and Google Workspace for document creation and management, • Maintain confidentiality while managing sensitive information, • Demonstrate excellent phone etiquette when handling calls, • Proofread documents for accuracy and clarity before distribution, • Strong organizational skills with the ability to prioritize tasks effectively, • Proficient in IOS & Microsoft Office applications (Word, Excel, PowerPoint) and Google Workspace, • Experience with calendar management using IOS, • Familiarity with DocuSign for document signing processes, • Excellent typing skills with attention to detail in transcription tasks, • Strong customer service orientation with the ability to interact professionally with clients and stakeholders, • Previous experience in office management or administrative roles is preferred, • Ability to work independently as well as collaboratively within a team environment Requirements • Valid Driver’s License, • Reliable Transportation with Insurance, • Exceptional Organizational and Multitasking skills, • Excellent Communication and Interpersonal Abilities, • Proactive, Self-Motivated, and Dependable Attitude Competitive salary or hourly rate — based on experience and skill set. Work Hours 8:00 AM – 5:00 PM (tentative) Some flexibility required depending on daily responsibilities.

Job Description Department: Customer Service FLSA Status: Hourly Nonexempt Location: Atlanta, GA | KFTY Position Level: Entry Level Reports To: Customer Service Manager Schedule: Full-time & Part-time (All Shifts) The Customer Service Representative (CSR) embodies all of the warm and welcoming qualities of Sensational Southern Service that assures guests are treated with an exceptional service experience on each interaction. As the first impression that customers of Hill Aircraft are greeted with, the CSR is empowered to create positive, personable, and memorable interactions with every individual they come in contact with. The Customer Service Representative has an interest in the aviation industry with a passion for customer service. Position Summary: The Customer Service Representative (CSR) is an essential position as part of the Customer Service team, performing a number of important duties related to the extraordinary service experience and overall care for guests within the Fixed Base Operation (FBO). The CSR is directly involved in communicating with corporate flight departments, flight crews, aircraft owners, high-profile clientele, vendors, and team members to ensure that requests critical to the successful operation are handled appropriately. The CSR is an exceptional relationship builder and highly outgoing with the drive to provide world-class customer service in aviation. The CSR represents Hill Aircraft in a positive and professional manner, while upholding the values of a family owned legacy aviation business. Direct Reports: • Represent the company in a professional manager and put the customer first at all times., • Support a positive and harmonious working environment with the team in order to provide the highest levels of the customer service experience., • Create memorable service experiences for guests on each visit., • Ensure all Customer Service operations are conducted daily in accordance to the values and standards of Hill Aircraft that contribute to safety, company policies, and procedures while also adhering to the NATA Safety 1st., • Perform all the general functions of the Customer Service Representative position including greeting customers, making reservations, and answering or making phone calls., • Perform Concierge Service duties with customers on the ramp including greeting planeside and valeting vehicles., • Arrange and fulfill service requests including hotel accommodations, rental cars, ground transportation reservations, in-flight catering orders, and area restaurant or attractions recommendations., • Accept and relay ground service requests to team members such as aircraft fueling, arrival or departure information, parking, and other ground service required., • Process service and point of sale transactions including billing and payments., • File internal records related to service transactions accurately and efficiently., • Clearly handle radio communications both air-to-air with pilots and ground two-way with Line Service., • Support a culture of unity and cooperation as a team., • Type email responses to customers or send letters of confirmation for reservation requests., • Perform detail-oriented responsibilities, assigned projects, and complete paperwork or reports both as a team and individually., • Assist in meeting sales goals and monthly promotional offers using internal, seasonal, and industry programs., • Work with agents and local approved vendors when handling customer requests., • Communicate clearly and effectively with customers, pilots, and team members within the Line Service, Customer Service, and other departments within the company in person, by radio, in writing, email, and over the phone., • Oversee that all additional shift duties and assigned tasks are completed thoroughly and that any checklists accompanied are filled out before the end of the shift., • Minimum of (1) years FBO or other related experience within the general aviation industry., • Minimum of (2) years of in customer service, hospitality, or concierge related fields, especially in aviation., • High school diploma or GED certificate., • Successful completion of NATA Safety 1st Customer Service, Safety, and Security (CSSS) program within 60-days of new hire., • Special consideration with prior experience in Total FBO software., • Desire to serve others., • Naturally outgoing with a passion for providing an outstanding customer service experience., • Excellent communication abilities (written, typing, phone etiquette, two-way radio, and oral) in English., • Strong interpersonal aptitude and ability to work well on a team., • Consistently demonstrated organizational and time management skills., • Ability to multitask on occasion., • Tactful, courteous, and conscience of customer's needs., • Ability to perform manual tasks, follow directions (written and oral), and multitask in a detailed and efficient manner., • Ability to comprehend and perform basic math calculations with minimal errors using United States units of money, weight measurement, volume, and distance., • Basic knowledge and comfort level when using computers., • Intermediate proficiency with Microsoft Office programs (Word, Excel, Outlook)., • Good problem-solving abilities for operational decisions and adaptability to various working environments or conditions., • Must possess a valid driver's license (21 and older) without restrictions and have acceptable driving record that meets company insurability requirements., • This is an hourly, nonexempt position. This position requires working flexible hours including mornings, evenings and weekends, and on scheduled company holidays to accommodate the needs of the customers and department operations., • Must be able to pass a background check and drug screen. Hill Aircraft is a Zero Tolerance Drug Free Employer, including pre-employment and random drug screening., • Operation of motor vehicles., • Ability to handle moderate physical activity outside on ramp operations., • Ability to lift and/or move up to 30 pounds such as boxes, bags, stock supplies, or carpets., • General office and FBO building conditions., • Regularly sitting, standing, walking around inside and outside., • Outside on active ramp areas around aircraft, fuel trucks, vehicles, and other ground handling equipment (when performing duties as Concierge)., • Driving vehicles on active ramp. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this position. Duties, responsibilities and activities may change at any time with or without notice based on the needs of the department and company. To perform this job successfully, the candidate will possess a proficient level of the knowledge, skills, and abilities listed within this description. This document does not create an employment contract, implied or otherwise, other than an "at will" relationship.

Job Description Join the team redefining luxury hospitality in Atlanta. Join FORTH. You know that feeling? When you walk into a hotel or a restaurant and everything—and everyone—just feels right? Where every detail is so considered, where everything is so seamless, that you can let out a deep sigh and really relax? We create that feeling, with passionate people like you. FORTH is thrilled to announce a variety of opportunities at our brand-new property that opened summer 2024. It's a haven of luxury on the BeltLine's Eastside Trail that seamlessly combines a world-class hotel, an exclusive members club, exceptional dining experiences, and a holistic program of wellness treatments. We're setting a new standard for the hospitality industry, so we're seeking talented individuals who hold themselves to a higher standard, too. If you're dedicated, detail-oriented, and committed to delivering premier hospitality, we invite you to join the founding team that's creating this destination. FORTH stands for luxury, innovation, and community; contribute the energy, skills, and creativity that only you can. The Coordinator will work closely with the General Manager and Director of Sales, and will have the opportunity to get Full-Time hours working with our Front Office Management Team to continue efforts to deliver outstanding guest service and financial profitability! You will be responsible for establishing a strong tie with our customers and working very closely with the customer in setting up their group details, as well as any banquet/catering functions. You will also play a vital role in creating an Excellent and memorable stay for our guests. Your responsibilities include warmly welcoming, guests, providing exceptional service in person or over the phone, and ensuring smooth check-in and check-out processes. Essential Functions • Answer incoming calls and direct or handle appropriate requests., • Answer calls and/or contact clients to follow up on specific information (room list, billing information, etc.). Follow through with reservations, front desk, and accounting accordingly., • Secure rooming lists, direct bill applications, tax exempt forms, VIP names, VIP amenities, and complimentary rooms in a timely manner for all incoming groups., • Effectively complete all group resume documents for processing and distribution to all appropriate departments, • Continually update and detail already definite bookings and existing accounts within the allotted time period (3 weeks) for distribution to all appropriate departments., • Conduct hotel tours when needed or appropriate. Requirements • Bachelor's degree from a four-year college or university; or equivalent combination of education and experience preferred, • One to two years in related experience and/or training., • Microsoft Office proficient - Word & Excel, • Basic reading, writing, and math skills, • Regularly required to talk, hear and interact with guests, • Frequently required to stand and use hands to finger, handle, or feel objects, tools, or controls, • Occasionally required to walk, sit, and reach with hands and arms, • Frequently required to lift and/or move up to 10 pounds, and stand for long periods of time., • May be required to work nights, weekends, and/or holidays

Marriott Hotels - JobID: BD61F6803C84ABC007FDDDFE72B834E5 [Guest Service / Front Desk Agent] As a Concierge at Marriott Hotels, you'll: Assist guests with check-in and check-out procedures; Provide information about hotel amenities and local attractions; Arrange transportation and reservations for g

Up to $65K per year / Extremely flexible hours - As a Customer Service Agent you'll: Book air and ground transportation for clients; Research and locate the best pricing and options for clients based on their needs; Book hotel reservations for clients in their desired location; Plan and promote acco

Job Description Summary: The On-Site Support Specialist supports our railway partner onsite at their office location. In this role, the On-Site Support Specialist processes hotel and ground transportation reservations, cultivates successful relationships with our railway partner, and maintains a strong focus on providing professional, courteous, and friendly service to our valued customers. Essential Functions: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Total customer service to include but not limited to the following: • Serve as API’s on-site liaison with the railway partner, providing support, guidance, and training., • Process client requests received from the railway through the API Operations system. Assess all customer needs. All responses must be prompt, well-informed, accurate and professionally executed., • Follow-up on all client requests and transactions. All tasks must be fully executed and client satisfaction is critical., • Alert supervisor on all items of critical nature that require management involvement to solve and/or avoid potential challenges that may impact either the client or API adversely., • Negotiate with vendors (Hotels, Ground Transportation, others) to achieve the best outcome for the client and API., • Resolve client disagreements in a calm and professional manner. Research and present solutions to satisfy client needs based on facts., • Effectively use all available tools and methodology i.e. phone, email, fax and Reservation Systems (ACES, Hotel Express, IHRS) to track and provide solutions to client needs, requests and overall expectations., • Adapt to irregular operations (IROPS) to accommodate needs arising from the changing dynamics of railway schedules and unforeseen situations. This includes and is not limited to extended work schedules and serving “On Call” when needed outside of regular working hours., • Learn and maintain knowledge of API’s call center work methodology and reservation systems to best serve API’s clients in the most efficient and professional manner., • Knowledge of crew scheduling is a strong plus., • Prior experience with GDS systems, hotel reservation systems, airline reservation systems and/or related functions preferred but not required., • Excellent Interpersonal skills., • Able to work in a fast paced environment., • Great telephone etiquette., • Excellent writing skills., • Excellent computer skills., • Ability to multi task and prioritize., • Detail oriented with great organizational skills., • Flexible work schedule including availability to work weekends and holidays., • Able to work overtime if needed. Compensation This is a non-exempt, hourly role. The hourly rate for this position is $22.00 per hour. Required Experience • Ability to positively present API in customer facing situations., • Customer service background is a plus. Accommodations Plus International is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, genetic information, arrest record, or any other characteristic protected by applicable federal, state or local laws. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment. Other Duties Duties, responsibilities and activities may change at any time according to business needs. Who We Are API is the global leader for crew accommodation solutions, and we are changing the way businesses manage travel. Our technology platform streamlines the entire crew planning process, making day-to-day operations more efficient and elevating the crew layover experience. API’s proprietary technology, mobile solutions and our experienced team are positioned to offer our clients a complete, end-to-end platform that integrates seamlessly into their process. We are looking for dynamic, creative, and tech savvy individuals to join our team. If you are passionate about hard work, providing impeccable service, technology, and solutions to our clients then API may be a great fit for you! Other Duties Duties, responsibilities and activities may change at any time according to business needs. The performance of additional responsibilities if you are designated as a Data Protection Champion (DPC), Senior Information Risk Owner (SIRO) or Information Assurance Accounting Officer (IAAO). Work Environment This position operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand, walk; use hands to finger, handle or feel; and reach with hands and arms. AAP/EEO Statement Accommodations Plus International is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, genetic information, arrest record, or any other characteristic protected by applicable federal, state or local laws. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment. Powered by JazzHR OiwMjWYhA0

Job DescriptionDescription: Sheraton Galleria, Atlanta is a beautifully renovated hotel, ideally located just minutes from Truist Park, home of the Atlanta Braves. With 278 rooms and 5,000 sq. ft. of meeting and conference space, our hotel provides a dynamic and welcoming atmosphere for both business and leisure travelers. Boasting modern amenities, stylish design, and an unbeatable location near one of the city’s most exciting sports and entertainment hubs, we offer a unique experience for our guests. If you have a passion for planning and executing exceptional events, developing client relationships, and driving sales success, we want you to be part of our team! As an Catering & Event Sales Manager, you'll play a pivotal role in bringing our hotel’s event offerings to life, ensuring our clients have a memorable experience while maximizing revenue. Your responsibilities will include: • Solicitation of new and existing accounts to meet and exceed revenue goals through telephone/e-mail, solicitation, outside sales calls, virtual/site inspections and written communication, • Responsible for booking Catering Only Business and Detailing all Banquet and Catering Events and execution, • Book new catering business also the ability to detail the events, • Achieve catering booking goals, • Work with the operation team to execute group, meeting, and event business, • Develop and execute strategic plans to maximize revenue. Meet sales goals through the development of new customers as well as nurturing existing client relationships, • Quote rates and availability to customers from catering leads alongside revenue management for optimal pricing, • Upsell to current groups and events, • Communicate effectively with all hotel departments but also work independently, • Set-up and execution of events as needed, • Work with client directly to form Banquet Event Orders allowing the group to accomplish their goals, • Assist with other areas as assigned by the General Manager, Director of Sales and Marketing, Director of Group Sales, and VP of Sales and Marketing, • Work with outside catering companies and local vendors to execute successful events, • Log all sales related activity in the sales software system, • Utilize onsite reservation system- Lightspeed experience preferred to manage group reservations Sheraton Galleria has recently completed a stunning renovation, bringing new life and modern sophistication to our hotel. As part of our team, you’ll enjoy: • Competitive salary plus quarterly and annual bonus, • A dynamic work environment in a newly refreshed space, • Opportunities for career growth and development within StepStone Hospitality, Inc., • A chance to engage with guests from around the world in one of Atlanta's most sought-after locations, • Free Parking, • Free Breakfast, • Knowledge of CI/TY and Marriott systems to include Lightspeed, • Proficient in Microsoft Word, Office, Internet Explorer/Google Chrome, • Well organized and detail oriented, • Ability to work independently, • Display initiative, perseverance and analytical skills, • Effective communication & additional language ability preferred., • Must have a comprehensive knowledge of all hotel departments and functions., • Must have a knowledge of applicable Federal, state, and local health, safety, and legal regulations., • Ability to timely obtain any required licenses or certificates.

Job Description Job Description Product Development Manager Position: Product Development Manager Area: Product Development Reports to: Vice President, Product Development Location: Remote Target Start: Immediate Who are we, The Classic Difference: Classic Vacations is the #1 rated luxury vacation wholesaler for Travel Advisors. We have one goal: to do whatever it takes to ensure that your clients are not just satisfied with their vacation but completely delighted. We are dedicated to helping you create the best possible vacation experiences for your clients. You can count on us to deliver world-class accommodations, exceptional privileges, and unparalleled service to your clients. That is the Classic® difference. It is the difference between a good vacation and a great one. Position Overview: The Product Development Manager turns the product vision, set by the director, into a reality working closely with the suppliers daily, weekly monitoring the financial results and executing on hotel marketing/merchandising plans. This position requires a detailed knowledge of the product, Classic’s strategies, operations, and the ability to use detailed financial information to make decision which drive sales and profits. Once the product model is determined, the PD Manager is responsible for maintaining relationships with the hotel sales managers and reservations managers, negotiating, and executing supplier, marketing plans, as well as monitoring and increasing product profitability. Travel Requirements: 20%-30%; 2-4 Market Visits as needed, Industry tradeshows as determined with Vice President, all applicable company events Responsibilities include: Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. • Develop and maintain sales, marketing, reservations, and front office relationships to assure Classic service and contract standards, • Maintain positive internal relationships with all selling arms of Classic including Sales and Reservations, • Develop and maintain relationships with key tour and activity contacts within product line, • Develop Tourism bureau relationships as needed/determined by the Vice President, • Marketing Plans, • Secure marketing funds from as many hotel partners to participate in our most popular marketing, • Campaigns., • Work closely with and in collaboration with Marketing to deliver marketing plans down to the individual hotel when applicable., • Coach and drive suppliers to meet promotion and marketing timelines., • Request marketable exclusive hotel promotions, review, and prioritize., • Pricing, • Maintain our “Price Guarantee” and “Most Favored Nation” (MFN) status where no component of the vacation experience can be purchased at a lower price through any other distribution channel or buying direct., • Secure consortia amenities for preferred hotels, or at the very least an alternate amenity., • Merchandising:, • Monitor Top Picks Program shared among the Team members. Choose one Manager’s special, as required, and highlight the most compelling offer, • Exposure, above and beyond marketing tactics. – Provide free marketing opportunities to the most supportive partners and ensure this action is communicated to them on a timely basis with the dollar value associated., • Profitability, • Serve as expert regarding contract terms and addenda for product line including:, • Rates, yields, room categories and associated margins, • Terms & conditions and how they affect Classic Vacations’ ability to conduct business, • Negotiate with hotels for items over and above contract (negotiate for load errors, extra inventory, reduce/waive cancellation penalties, etc.)., • Manage daily and weekly financial performance including:, • Managing pricing/margins to shift share and maximize revenues, • Maintain summary files for all contract information, • Evaluate Classic’s competitive position (margins, sales, etc.) while meeting plan requirements, • Determine and/or influence market trends by communicating monthly results with vendors, • Monitor market trends and competitor activity and provide analysis and recommendations to Vice President, • Ensure appropriate and consistent overall management of market, • Provide support to the Product Vice President, • Assist in the development of department objectives based on corporate strategies, • Coordinate and execute RFP Process, • Training:, • Train Reservations Agents on New hotels in your region, • Perform webinars to Travel Agents and others as required, • Travel Industry Experience Preferred, • Passion for products, trends, insights, possibilities, and development., • Ability to establish and maintain strong customer relationships with internal and external customers, • Demonstrated ability to be highly organized while managing multiple projects to completion against tight deadlines., • Ability to work in a fast-paced work environment., • Be a team player and have a passion to support the team, • Thrive in a collaborative, matrixed environment, coordinating with multiple people and global functions., • Strong Analytical and Mathematical Skills, • Strong project management skills, including the ability to juggle multiple projects simultaneously, prioritize and meeting deadlines, • Outstanding Relationship and Customer Service Skills, • Proficient computer skills, typing (50 WPM+), • Proficiency in Microsoft Word, Excel, PowerPoint, and Outlook, • Excellent verbal and written communications skills, • Must possess problem solving skills as well as the ability to multi-task., • Achieve a clear understanding of the Company’s Vision, Mission Statement, philosophy, goals, and objectives, and communicate them effectively to hotel and ground suppliers as well as Tourism Boards., • Ability to further develop Luxury vision in existing destination., • Communicate with vendors clearly and professionally, and able to effectively negotiate within company parameters, • Excellent verbal and written communication skills to represent Classic Vacations’ policies and products to staff and vendors., • Understand and clearly articulate the cause and effect of any action as they relate to other departments through a product life cycle., • Effectively communicate problems and resolution options to all levels of staff within Classic Vacations Executives, Reservations, Sales, Marketing, Customer Service, Vendor Payables as well as to the vendors, • Actively participate in departmental and company meetings, sharing best practices and helping to solve problems, • Ability to influence internal and external decision makers, • Represent Classic Vacations at designated industry events as needed in a professional and knowledgeable manner, • Share succinct feedback from meetings with hotel partners in writing when designated product manager was absent from the meeting., • Make final decisions regarding client issues and vendor offloads, • Listen attentively to factual feedback from others and act in a manner conducive to resolving the issue or necessary action. Terms of Employment: • Hours: Full – Time Employment., • Pay rate: USD Salary Depending on Experience Bonus Opportunity as well, • Medical, Dental, Vision, 401K, • Prolonged periods sitting at a desk and working on a computer It is the policy of Classic Vacations to provide equal employment opportunities without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information, or any other protected characteristic under applicable law. This policy relates to all phases of employment, including, but not limited to, recruiting, employment, placement, promotion, transfer, demotion, reduction of workforce and termination, rates of pay, and all other conditions and terms of employment. EEOE/M/F/Vet/Disabled. All your information will be kept confidential according to EEO guidelines. For more information, please contact Classic Vacations Human Resources @

Job Description As the Conference Service Manager, the primary role is to be the bridge between our clients and the hotel operations team. Responsibilities: • Once the Sales Team hands over the booked Group Account with Events attached, precisely communicate with clients to ensure all event documents are carefully prepared and finalized using tools and systems provided, • Ensure all site inspections and client visits (after handover) to the hotel are successful by planning carefully and delivering accurate details to all departments., • Ensure events are detailed and implemented seamlessly by managing group event sales bookings, optimize revenues, and discover up-sell opportunities while positively impacting our guests and colleagues., • Monitor guest room blocks, ensuring contract adherence and optimizing revenue opportunities, • Monitor guest room allocations to ensure contract compliance while capitalizing on revenue opportunities, • Alert clients about potential attrition charges for rooms and F&B if bookings or revenues are projected to fall short of the contract, • Supervise the client payment process, from hand over to the final bill, • Document all customer exchanges and ensure all information is up to date and accurate in the booking platform at all times for vital documents such as BEOs, payment forms, diagrams, agendas, etc., • Create banquet event orders and communicate client needs to all departments of the hotel. Ensure hotel staff follows through on all requests., • Oversee the timely distribution of Banquet Event Orders (BEOs) in line with hotel deadlines, • Partner with hotel staff for pre-and post-event meetings including BEO weekly meetings, • Prepare resumes for groups ten days prior to group arrival and review all details in weekly Staff Meeting., • Be on-hand during key event moments to engage with clients, ensure all details are executed correctly, and address immediate requirements, • Adhere to the Event Sales and Conference Services Department’s standard operating procedures., • Help establish and maintain hotel’s marketplace position within social and corporate communities., • Be aware of departmental revenue and up sell at every possible opportunity., • Participate in all regular and operational meetings as required, • Coordinate all aspects of conferences as assigned to include but not limited to: food and beverage requirements, timing of events, audio-visual requirements, special attention to guests, room type allocation, rooming list, amenities, function room set up, group transportation, type of check in, check out to include satellite check in, special meal requests, arrival/departure manifests, bag pulls, luggage storage, complimentary rooms, billing instructions, authorized signatures, room deliveries, telephone and internet requirements, box storage and delivery, power requirements, key requirements, expected food and beverage outlet usage, group hospitality/office/registration desk requirements, business center requirements, entertainment, leisure activities, décor (to include floral) requirements., • Collaborate with the client and front office for any corrective actions, • Ensure all known opportunities are in the CRM/Booking Platform and completely accurate and always updated, • Ensure VIP group reservations are correctly allocated, • All other duties as required Method Co., along with its affiliates, is an equal opportunity employer and is committed to an inclusive workplace free from unlawful discrimination based on race, color, ancestry, nationality, religion, age, marital status, physical or mental disability, sexual orientation, gender, gender identity or any other protected characteristic under federal, state or local law. We believe in diversity and encourage any qualified individual to apply. Disclaimer: The preceding job description has been designed to indicate the general nature and level of work performed by employees within this job. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.

Job DescriptionJoin the team redefining luxury hospitality in Atlanta. Join FORTH. You know that feeling? When you walk into a hotel or a restaurant and everything and everyone just feels right? Where every detail is so considered, where everything is so seamless, that you can let out a deep sigh and really relax? We create that feeling, with passionate people like you. FORTH is thrilled to announce a variety of opportunities at our brand-new property that opened summer 2024. It's a haven of luxury on the BeltLine's Eastside Trail that seamlessly combines a world-class hotel, an exclusive members club, exceptional dining experiences, and a holistic program of wellness treatments. We're setting a new standard for the hospitality industry, so we're seeking talented individuals who hold themselves to a higher standard, too. If you're dedicated, detail-oriented, and committed to delivering premier hospitality, we invite you to join the founding team that's creating this destination. FORTH stands for luxury, innovation, and community; contribute the energy, skills, and creativity that only you can. The Sales Administrator supports the Sales & Events team at FORTH Atlanta by managing the administrative, operational, and client-facing aspects of corporate and social group bookings. This role plays a key part in ensuring seamless coordination of group logistics, accurate commission tracking, and an elevated experience for clients and internal stakeholders. The ideal candidate is organized, communicative, and confident managing multiple tasks with a hospitality-first approach. Key Responsibilities Group Coordination & Client Communication • Support Corporate and Social Group Sales Managers with room block administration, contracts, and client correspondence., • Act as a primary liaison for group bookings and overflow requests., • Monitor group timelines to ensure all deadlines (cut-off dates, attrition, deposits) are met., • Prepare rooming lists, welcome letters, and pre-arrival materials for clients., • Maintain accurate and up-to-date group booking information in OSEM, HubSpot, and/or Opera PMS., • Generate group contracts and amendments; route through digital signature platforms such as Sertifi., • Update internal sales calendars and maintain team visibility on all active and upcoming groups., • Provide general administrative support to the Sales team, including reporting, organization, and documentation., • Track all commissionable bookings, including third-party intermediaries and agency partners., • Confirm commission structures at time of contracting and maintain records accordingly., • Coordinate with Accounting to ensure accurate and timely payout of commissions., • Coordinate with Reservations, Front Office, Housekeeping, and F&B to communicate group needs., • Participate in internal Sales & Events meetings and provide timely updates on group activity., • Represent FORTH’s elevated hospitality standards by offering personalized service and clear communication to group contacts., • Facilitate branded guest experiences, including welcome notes, curated gifts, and wellness-related touches., • 1–3 years experience in hotel sales, reservations, or hospitality support roles., • Previous experience in luxury or lifestyle hospitality preferred., • Highly organized with strong communication and interpersonal skills., • Comfortable working in multiple systems, including Microsoft Office and CRMs (OSEM, HubSpot, Opera, Sertifi preferred)., • Understanding of commissions, agency relationships, and contract workflows., • Accurate and timely execution of room block setup and client communications., • Commission tracking and payment process flows without errors or delays., • Strong interdepartmental relationships and clear communication across teams., • Positive feedback from internal stakeholders and group contacts alike. Method Co., along with its affiliates, is an equal opportunity employer and is committed to an inclusive workplace free from unlawful discrimination based on race, color, ancestry, nationality, religion, age, marital status, physical or mental disability, sexual orientation, gender, gender identity or any other protected characteristic under federal, state or local law. We believe in diversity and encourage any qualified individual to apply. Disclaimer: The preceding job description has been designed to indicate the general nature and level of work performed by employees within this job. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.

Job Description Overview The Sales Administrative Assistant is the first point of contact for all guests calling or visiting the Sales Office. This position is responsible for assisting with the daily activities and administrative functions for the Director of Sales and Marketing and ultimately all the sales and catering managers. Responsibilities • Answers sales phone lines in a timely manner, • Takes messages, handles customer requests and forwards leads/inquiries to the Sales Lead Coordinator immediately. Communicate requests to appropriate departments., • Performs daily office duties including, but not limited to, filing, faxing, copying, creation of files, gift certificates, retrieving and delivering mail, and creating and delivering amenity requests with cards to Star Services., • Ensure that any DOSM VIP reservations are entered into the PMS and coordinate amenity and card., • Control of parking validations and log system., • Taking, typing and distribution of meeting minutes from monthly sales meeting., • Prepares and distributes all correspondence, including letters, emails, etc. for DOSM or other sales managers as needed. Ensures that all correspondence is 100% accurate., • Schedules and prioritizes work load for the DOSM., • Generate the Weekly Sales Activity Report, • Distribute monthly forecast., • Ability to generate 30-60-90 day forecast as needed by Director of Sales & Marketing., • Maintain Reference Library, association memberships, trade show information, & mailing lists., • Works with the IT Manager to create necessary reporting for DOSM., • Develop and maintain productive, service focused working relationships with external and internal customers, representing the company and becoming a known point of contact., • Provide accurate, up to date information to appropriate internal contacts, responding to requests in a timely manner, and maintaining a working knowledge of the hotels products and services., • Continually audit and review office management and administration systems, implementing improvements where necessary and keeping the office appropriately stocked with supplies., • Develop and utilize a working knowledge of all sales managers’ in-house groups and arriving groups over a rolling 10 days cycle., • Provide support when Director of Sales and Marketing and/or other administrative support personnel are out of the hotel., • Perform daily and weekly tasks as outlined by the Director of Sales and Marketing., • Have a personal impact, taking responsibility and using initiative to resolve issues., • Approach tasks orderly, with tenacity and determination, completing work to the required standard within the deadlines agreed., • Maintain a high level of professionalism in dealings with customers., • Be motivated, committed and enthusiastic, seizing opportunities to learn new skills or knowledge in order to improve personal performance., • Be flexible, responding quickly and positively to changing requirements., • Maintain team focus by showing co-operation and support to colleagues in the support of department goals., • Maintain filing system. File contracts and correspondence daily., • Scheduling of appointments for Director of Sales and Marketing., • Computer support: Word processing, spreadsheets, databases, e-mail and Windows applications – PowerPoint for DOSM and Sales Team., • The ability to effectively execute/maintain the sales process through handling of site tours as needed and inquiry calls, • Checks email daily and distributes potential sales leads to the lead coordinator., • Knowledge of Hard Rock Hotel New Orleans food and beverage operations., • Assists in organizing tradeshows and sending collateral to customers., • Assists other Sales Assistants, Coordinators, and Sales Managers as needed, or as business levels require., • Collating and copying informational and marketing packets for meetings; mailing as requested., • Ensure all site inspections and client visits to the hotel are successful by detail planning and communicating accurate details in advance to all departments. This job description reflects the position’s essential functions; it does not encompass all of the tasks that may be assigned. Qualifications EXPERIENCE, EDUCATION, AND CERTIFICATIONS • High school diploma or equivalent experience and training, college degree preferred., • Two years' experience, preferably in the hospitality industry or a catering / sales field., • Luxury hotel experience preferred. SKILLS • High energy with effective and influential people skills. Positive attitude and the desire to motivate others., • Highly organized and detail oriented., • Ability to prioritize and work on several projects simultaneously should pose a challenge without being overwhelming., • Ability to comprehend and use technical or professional language, either written or spoken, to communicate complex ideas., • Strong communication and listening skills, including strong reading, and writing ability., • Ability to perform numerical operations using basic counting, adding, subtracting, multiplying or dividing., • Strong command of software applications, especially Microsoft Office (Outlook, Word, Excel, PowerPoint), Delphi event management system, and Opera., • Ability to effectively deal with internal and external customers and staff, some of whom will require high levels of patience, tact, and diplomacy., • Fluency in English: additional languages preferred. PHYSICAL DEMANDS • Ability to move throughout the business (standing, walking, kneeling, bending) for extended periods of time., • Ability to sit for extended periods of time., • Ability to make repeating movements of the arms, hands, and wrists., • Ability to express or exchange ideas verbally and perceive sound by ear., • Ability to obtain impressions through the eyes., • Manual dexterity, hand-eye coordination, and ability to work with hand above shoulders., • Ability to occasionally move objects (lift, push, pull, balance, carry) up to 10 pounds / 5 kilograms., • Ability to tolerate exposure to heat, cold, chemicals, and loud/noisy environment. ADDITIONAL REQUIREMENTS • Understanding of hotel operations and lifestyle hotels preferred., • Passion for music and knowledge of music trends preferred.

Job Description About the Role: The Frontdesk position at our accommodation and food services establishment located in ATL Perimeter Center, ATL2, is a pivotal role responsible for creating a welcoming and efficient first point of contact for all guests. This role ensures smooth check-in and check-out processes, manages reservations, and addresses guest inquiries with professionalism and courtesy. The Frontdesk associate plays a critical part in maintaining guest satisfaction by promptly resolving issues and providing accurate information about our services and local area. Additionally, this position supports operational efficiency by coordinating with housekeeping, maintenance, and other departments to meet guest needs. Ultimately, the Frontdesk role contributes significantly to the overall guest experience and the positive reputation of our establishment. Minimum Qualifications: • High school diploma or equivalent., • Previous experience in a customer service or front desk role, preferably in hospitality., • Basic computer skills and familiarity with reservation or property management systems., • Excellent verbal and written communication skills., • Experience with hotel management software such as Opera or similar systems., • Multilingual abilities to assist a diverse guest population., • Certification in hospitality or customer service training., • Strong problem-solving skills and the ability to remain calm under pressure., • Greet and welcome guests upon arrival, ensuring a positive first impression., • Manage guest check-in and check-out procedures accurately and efficiently., • Handle reservations, cancellations, and modifications using the property management system., • Respond promptly and professionally to guest inquiries, requests, and complaints., • Coordinate with housekeeping and maintenance teams to ensure rooms are ready and guest issues are resolved., • Maintain accurate records of guest information and payment transactions., • Provide guests with information about hotel services, amenities, and local attractions. The required skills such as communication and computer proficiency are essential for managing guest interactions and operating reservation systems efficiently on a daily basis. Strong interpersonal skills enable the Frontdesk associate to create a welcoming atmosphere and handle guest concerns with empathy and professionalism. Organizational skills are used to maintain accurate records and coordinate with other departments to ensure seamless service delivery. Preferred skills like multilingual abilities enhance communication with a diverse clientele, improving guest satisfaction. Problem-solving skills are critical for quickly addressing unexpected issues, ensuring guests have a positive experience throughout their stay.

Job DescriptionFront Desk Agent As a Front Desk Agent, you will be the first point of contact for guests, providing warm, professional service throughout their stay. Your responsibilities include check-in/check-out, handling reservations, and addressing guest inquiries or concerns. Your friendly demeanor and attention to detail help create a welcoming and seamless guest experience. Key Responsibilities • You will be the friendly and attentive face of our hotel, ensuring guests receive a warm welcome and assistance throughout their stay., • Your daily tasks will include checking guests in and out, answering inquiries, and providing information about hotel services and local attractions., • You will report to the Front Office Manager or Front Office Supervisor., • A combination of education and experience.What You’ll Need to Succeed, • Eligible to work in the United States, • Ability to read, write, and communicate effectively in English, • Ability to sit, stand, bend, kneel, and lift as required—with or without reasonable accommodations, • Availability to work a flexible schedule, including evenings, weekends, and holidays if needed, • A warm, professional demeanor that reflects HVMG’s Culture of Excellence Why Our Associates Love HVMG • Career growth opportunities across our nationwide portfolio, • Flexible scheduling (full-time and part-time options), • Access up to 40% of your earned wages before payday with PayActive, • Paid Time Off (PTO) and Paid Holidays, • Full healthcare benefits: medical, dental, and vision, • 401(k) with guaranteed 4% match and no vesting period We believe that the hotel business is one of the few industries in which successful career paths can start anywhere on the org chart. You control your destiny, and, if our executives are any indication, today's dishwasher can be tomorrow's Senior Vice President. The above job description is not an exhaustive list of all the duties and responsibilities of the position, nor should it be construed as a contract. HVMG is an equal opportunity employer. We will not discriminate against employees or applicants for employment on any basis prohibited by federal, state, or local laws. This policy governs all aspects of employment, including selection, job assignment, compensation, promotion, discipline, termination, and access to benefits and training.

Job DescriptionBenefits: • Employee of the month bonus, • DailyPay - Coming Soon, • Dental insurance, • Employee discounts, • Paid time off, • Guest Check-In and Check-Out:, • Greet guests warmly upon arrival and assist with the check-in process, including verifying reservations and providing room keys., • Handle check-out procedures, including processing payments, reviewing guest accounts, and addressing any final requests or concerns., • Reservation Management:, • Manage room reservations, including booking, modifying, and canceling reservations as needed., • Assist with room assignments and ensure that guests are accommodated according to their preferences and needs., • Guest Services:, • Address and resolve guest inquiries, requests, and complaints in a timely and professional manner., • Provide information about the hotels amenities, local attractions, and dining options to enhance the guest experience., • Administrative Tasks:, • Maintain accurate records of guest information, reservations, and billing., • Process and file guest registration cards and other documentation as required., • Handle phone calls, emails, and other correspondence related to guest services and reservations., • Collaboration:, • Work closely with housekeeping and maintenance departments to ensure that guest requests and needs are met promptly., • Communicate any special guest requests or issues to relevant departments to facilitate a seamless guest experience., • Security and Safety:, • Monitor the hotels security systems and report any unusual activities or safety concerns to management., • Ensure that guests personal information and privacy are protected at all times., • Problem-Solving:, • Handle guest complaints and issues with empathy and efficiency, striving to resolve problems and ensure guest satisfaction., • Make decisions and take action to address any unexpected situations or emergenciesQualifications:, • High school diploma or equivalent required; additional education or training in hospitality or customer service is a plus., • Previous experience in a front desk or customer service role preferred but not required., • Excellent communication and interpersonal skills with a friendly and professional demeanor., • Strong organizational and multitasking abilities., • Proficiency in computer systems and hotel management software., • Ability to work efficiently under pressure and handle a variety of tasks simultaneously., • Flexibility to work various shifts, including evenings, weekends, and holidays.Join us and be a key player in delivering outstanding hospitality and creating memorable experiences for our guests. We look forward to hearing from you!

Job DescriptionFront Desk Agent As a Front Desk Agent, you will be the first point of contact for guests, providing warm, professional service throughout their stay. Your responsibilities include check-in/check-out, handling reservations, and addressing guest inquiries or concerns. Your friendly demeanor and attention to detail help create a welcoming and seamless guest experience. Monday through Sunday Shifts 6:30am to 3:30pm or 3:30pm to 11:00pm Key Responsibilities • You will be the friendly and attentive face of our hotel, ensuring guests receive a warm welcome and assistance throughout their stay., • Your daily tasks will include checking guests in and out, answering inquiries, and providing information about hotel services and local attractions., • You will report to the Front Office Manager or Front Office Supervisor., • A combination of education and experience.What You’ll Need to Succeed, • Eligible to work in the United States, • Ability to read, write, and communicate effectively in English, • Ability to sit, stand, bend, kneel, and lift as required—with or without reasonable accommodations, • Availability to work a flexible schedule, including evenings, weekends, and holidays if needed, • A warm, professional demeanor that reflects HVMG’s Culture of Excellence Why Our Associates Love HVMG • Career growth opportunities across our nationwide portfolio, • Flexible scheduling, • Access up to 40% of your earned wages before payday with PayActive, • Paid Time Off (PTO) and Paid Holidays, • Full healthcare benefits: medical, dental, and vision, • 401(k) with guaranteed 4% match and no vesting period We believe that the hotel business is one of the few industries in which successful career paths can start anywhere on the org chart. You control your destiny, and, if our executives are any indication, today's dishwasher can be tomorrow's Senior Vice President. The above job description is not an exhaustive list of all the duties and responsibilities of the position, nor should it be construed as a contract. HVMG is an equal opportunity employer. We will not discriminate against employees or applicants for employment on any basis prohibited by federal, state, or local laws. This policy governs all aspects of employment, including selection, job assignment, compensation, promotion, discipline, termination, and access to benefits and training.

Job Description Reports To: Director of Front Office POSITION SUMMARY The Front Desk Manager oversees all aspects of the front desk operation to ensure a seamless arrival and departure experience for every guest. This role is responsible for maintaining the highest level of service, professionalism, and efficiency while embodying the brand’s commitment to luxury hospitality. The Front Desk Manager leads, trains, and motivates the front desk team to consistently deliver personalized and anticipatory service that reflects the hotel’s standards of excellence. KEY RESPONSIBILITIESGuest Experience & Service Excellence * Oversee daily front desk operations, ensuring all guests receive a warm, professional, and efficient check-in and check-out experience. * Maintain a visible presence in the lobby to engage guests, resolve concerns promptly, and ensure satisfaction. * Anticipate guest needs and preferences, collaborating closely with the Guest Relations team to personalize experiences. * Ensure proper handling of VIPs, I Prefer members, and repeat guests in accordance with brand standards. * Monitor and address guest feedback, implementing service recovery procedures where needed. Leadership & Team Management * Supervise, train, and develop front desk agents, night auditors, and shift leaders to ensure consistent service delivery. * Foster a culture of teamwork, empowerment, and accountability within the department. * Conduct regular performance evaluations and coaching sessions. * Schedule and manage labor to balance service excellence with cost efficiency. Operational Efficiency * Review and manage all front desk financial transactions, ensuring accuracy in billing, payments, and reports. * Oversee room allocations, upgrades, and rate adjustments in coordination with Reservations and Revenue Management. * Ensure compliance with hotel policies, credit procedures, and security standards. * Prepare and present daily and weekly reports to the Director of Front Office. * Oversee proper handling of group arrivals, early check-ins, and late departures. Collaboration & Communication * Partner with other departments—Housekeeping, Concierge, Engineering, and Security—to ensure seamless guest experiences. * Communicate effectively with all departments regarding VIP arrivals, special requests, and guest preferences. * Support the Director of Front Office in implementing departmental initiatives and guest service enhancements. QUALIFICATIONS * Bachelor’s degree in Hospitality Management or related field preferred. * Minimum 3–5 years of progressive Front Office experience, with at least 2 years in a supervisory or management role at a luxury or five-star property. * Strong leadership, coaching, and team-building skills. * Excellent communication, problem-solving, and decision-making abilities. * Proficiency in PMS (Opera Cloud, Maestro, or similar) and Microsoft Office Suite. * Fluent in English; additional language skills highly desirable. * Professional appearance and demeanor consistent with a luxury brand. CORE COMPETENCIES * Guest-Centric Leadership * Service Recovery & Problem Resolution * Financial & Operational Acumen * Team Development & Motivation * Communication & Collaboration * Attention to Detail

Job DescriptionDescription: Sheraton Galleria, Atlanta is a beautifully renovated hotel, ideally located just minutes from Truist Park, home of the Atlanta Braves. With 278 rooms and 5,000 sq. ft. of meeting and conference space, our hotel provides a dynamic and welcoming atmosphere for both business and leisure travelers. Boasting modern amenities, stylish design, and an unbeatable location near one of the city’s most exciting sports and entertainment hubs, we offer a unique experience for our guests. Are you passionate about hospitality and delivering exceptional guest service? We’re looking for a Front Desk Agent to join our team in a newly renovated, vibrant environment! As the first point of contact for our guests, you’ll play a key role in creating a welcoming and memorable experience. • Greet and assist guests with check-ins, check-outs, and reservations., • Provide excellent customer service by addressing guest inquiries and concerns with professionalism and a friendly attitude., • Process payments, verify guest information, and maintain accurate records., • Coordinate with other departments to ensure seamless guest experiences., • Answer phone calls and respond to emails in a timely and courteous manner. Why Work with Us? Sheraton Galleria has recently completed a stunning renovation, bringing new life and modern sophistication to our hotel. As part of our team, you’ll enjoy: • Competitive hourly wage plus tips, • A dynamic work environment in a newly refreshed space, • Opportunities for career growth and development within StepStone Hospitality, Inc., • A chance to engage with guests from around the world in one of Atlanta's most sought-after locations, • Free Parking, • Free Breakfast, • Hotel Discounts Requirements: • Must have a comprehensive knowledge of hotel operations and guest services, • Strong communication and interpersonal skills, • Ability to handle difficult situations and maintain professionalism, • High school education preferred; relevant training and experience required, • Previous experience in a hotel environment preferred, • Knowledge of applicable Federal, state, and local health, safety, and legal regulations, • Ability to obtain required licenses and certificates, • Additional language ability preferred

Job Description POSITION SUMMARY The Front Desk Agent will provide fast and effective customer service at all times ensuring guests receive great service throughout their stay. Agents will check guests in and out while following all established procedures and policies. ESSENTIAL DUTIES AND RESPONSIBILITIES -THE ESSENTIAL FUNCTIONS INCLUDE, BUT ARE NOT LIMITED TO THE FOLLOWING: • Act as the ambassador of the hotel. Provide information to guests on all aspects of the hotel, including the pool location, hours of F&B facility, laundry location, difference in room types and what those room types have to offer the guest., • Review arriving reservations for the day early in the shift, checking for special requests, VIP’s, etc., pre-assigning rooms as necessary. Pre-registers groups that have requested pre-registration., • Count cash drawer at beginning and end of each shift. Prepare shift deposit accurately, following standard procedures., • Maintain complete understanding of all aspects of the PMS cash register operation., • Compare housekeepers report with the folio log at the beginning of the PM Shift or when Housekeeping is finished for the day., • Enter all wakeup calls accurately. Record messages and receive mail for arriving and in-house guests., • Record future reservations for any guest by phone or in person, following all standard procedures., • Handle all complaints efficiently and courteously. Listens carefully to the guest’s problem. If possible, takes immediate personal responsibility to correct the problem. If not possible, notifies supervisor or the General Manager immediately., • Post phone charges promptly. Post any charges incurred by guests during shift using standard procedures., • File folios, Reg cards, and reservations cards as necessary. Complete shift checklist before end of shift., • Maintain fresh coffee in the lobby at all times., • Answer telephone efficiently and pleasantly within three rings and with correct phrasing. Determine nature of call and transfer to proper extension., • Maintain an awareness of and report any and all safety hazards or violations witnessed in the course of performing required duties., • High school diploma preferred, • One year related customer service work experience., • Basic mathematical skills., • Computer skills., • Excellent interpersonal skills,, • Ability to speak, read, and write English. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. While performing the duties of this position, the employee is regularly required to stand and walk the entire shift, talk and/or hear. The employee is regularly required to stand; walk; sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The noise level in the work environment is usually moderate.

Job DescriptionFront Desk Agent As a Front Desk Agent, you will be the first point of contact for guests, providing warm, professional service throughout their stay. Your responsibilities include check-in/check-out, handling reservations, and addressing guest inquiries or concerns. Your friendly demeanor and attention to detail help create a welcoming and seamless guest experience. Key Responsibilities • You will be the friendly and attentive face of our hotel, ensuring guests receive a warm welcome and assistance throughout their stay., • Your daily tasks will include checking guests in and out, answering inquiries, and providing information about hotel services and local attractions., • You will report to the Front Office Manager or Front Office Supervisor., • A combination of education and experience.What You’ll Need to Succeed, • Eligible to work in the United States, • Ability to read, write, and communicate effectively in English, • Ability to sit, stand, bend, kneel, and lift as required—with or without reasonable accommodations, • Availability to work a flexible schedule, including evenings, weekends, and holidays if needed, • A warm, professional demeanor that reflects HVMG’s Culture of Excellence Why Our Associates Love HVMG • Career growth opportunities across our nationwide portfolio, • Flexible scheduling (full-time and part-time options), • Access up to 40% of your earned wages before payday with PayActive, • Paid Time Off (PTO) and Paid Holidays, • Full healthcare benefits: medical, dental, and vision, • 401(k) with guaranteed 4% match and no vesting period We believe that the hotel business is one of the few industries in which successful career paths can start anywhere on the org chart. You control your destiny, and, if our executives are any indication, today's dishwasher can be tomorrow's Senior Vice President. The above job description is not an exhaustive list of all the duties and responsibilities of the position, nor should it be construed as a contract. HVMG is an equal opportunity employer. We will not discriminate against employees or applicants for employment on any basis prohibited by federal, state, or local laws. This policy governs all aspects of employment, including selection, job assignment, compensation, promotion, discipline, termination, and access to benefits and training.

Job DescriptionOur property is seeking a night auditor to join our growing group of hospitality professionals. The ideal candidate will have strong attention to financial details, a genuine love of interacting with people, and a superior commitment to customer satisfaction. Previous hotel experience is not required but guest service experience is highly preferred. If you are looking to start a career in the hospitality industry and want a position that can grow with your skills and natural talents, apply now.Compensation: $17 per hour Responsibilities: • Complete additional bookkeeping, administrative, and accounting procedures as requested, • Prepare and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management, • Provide exceptional service to all hotel guests during their stay, • Audit and reconcile all financial records such as cash drawer activity, credit card transactions, room charges, final bill preparation, and occupancy percentages, • Delegate housekeeping, security, and service requests, respond to guest inquiries and resolve guest complaints, process reservations and check-ins, and other front desk agent duties as requiredQualifications:, • Great communications. and excellent customer service skills are required, • Proficiency with computers is required; experience with reservation and accounting software is desired, • Requires a flexible schedule that allows for overnight shift hours, • Diploma or equivalent from high school is required; some college is desired, • Front desk clerk duties, guest services, night auditor or previous hospitality experience is preferred but not requiredAbout Company The Wyndham Atlanta Buckhead Hotel & Conference Center is located at 3405 Lenox Road NE, Atlanta, GA 30326. At GF, we believe that people are the key to our success. We offer health insurance, paid time off, ongoing learning opportunities, competitive compensation, plus a great culture. GF Hotels & Resorts is an award-winning full-service ownership and management company that specializes in hotels, resorts, golf courses, and other related hospitality assets. Since its founding in 1988, GF has operated over 800 properties in 46 states. Currently, GF partners with Hilton, Marriott, Hyatt, IHG, Choice, Wyndham, Best Western, among others, as well as individual properties. With its award-winning approach to maximizing guest satisfaction, GF has been recognized as one of the top management companies in the industry.

Job Description Guest Services / Front Desk Representative (PM, but with flexibility to work all shifts) Our Culture: We are a highly entrepreneurial company limited only by our imagination. Diversity and teamwork are major aspects of our culture. Our property associates are a highly team-focused group bringing out the uniqueness of each associate to provide great products and services. Success comes to those who continuously seek opportunities to learn and pass on new knowledge. We always strive to be better, never bored, and never complacent. Our teams thrive on hard work, inclusivity, and producing outstanding experiences. We endeavor to make our fellow associates feel comfortable and entrepreneurial so that they can engage unhindered. Finally, giving back to the community is also vital to our culture. Our properties live by the philosophy that they are an important part of their communities and look for ways to partner in the local community to make a difference. Job Description: Guest Service Representative consistently delivers outstanding customer service to each guest every time ensuring that the highest standards are upheld and guest expectations are exceeded through the check-in/check-out process, in person throughout their stay and in telephone communications. Guest Service Representatives respond to guest’s requests with a sense of urgency and concern. Guest Service Representative is the communication and information center for guests, fellow employees, vendors, and other outside business representatives. They perform a variety of clerical duties including basic computer work, reception and simple accounting tasks. Specifically, you will be responsible for performing the following tasks to the highest standards. The person in this position must be able to roll their sleeves up and assist our teams when needed, living our “ONE TEAM. ONE VISION.” philosophy. This person must also provide innovative ways that align with our mission to be the best, most respected hotel company in America. The job is simple: Focus on ways to promote and engage in internal growth programs. Continuously exemplify and live by our Culture. Meet/exceed our company goals and three metrics. • Complete all required training, • Adhere to all standard operating procedures and property specific brand standards, • Perform any other duties as requested by management to aid in better operation of the hotel and service to the guests, • Provide personalized, friendly service to every guest and associate, • Have knowledge of all hotel systems including PBX phone system, key card system, PMS reservation systems, and general office machines, • Complete all tasks described on the relevant shift check list during shift, • Have knowledge of fire alarm system and Emergency/evacuation procedures, • Check the credit of guest accounts daily and follow up if action is required, • Have knowledge of surrounding area, • Be responsible for security of guests, fellow employees, and hotel assets, • Keep cash drawer secure and in balance throughout the shift, • Communicate with housekeeping department in order to ensure an ample supply of clean rooms, • Sell and up-sell rooms to walk-ins and phone reservations, • Have general knowledge of housekeeping, bed making, vacuuming, etc., • Strive for the consistent goal of 100% occupancy and 100% guest satisfaction, • Have professional telephone & communication skills, • Keep confidential the business functions of the company including, but not limited to, financial status, customer/guest information, employee issues, etc., • Must be responsible for security of guests, fellow employees and hotel assets, • Have knowledge of fire alarm system and evacuation procedures, • Able to report to scheduled shifts, • Able to communicate effectively in writing, by telephone and in person., • Able to work a flexible schedule, • Is organized, honest, and works well with others, • Maintain a clean and attractive work area, uniform, and person Has the highest degree of integrity and is humble, living by the Golden Rule, • Able to work with people from diverse cultures and backgrounds, • Values of dedication, innovation, showing respect, being driven by excellence, being community-focused, and having a spirit of service., • Be able to bend, reach, kneel, push, and stretch and lift and/or carry up to 25 pounds, • Can perform work for 8 hours and work in a restrictive space/environment., • Must have eyesight enabling vision both near and far, • Must be able to use/lift arms for up to 8 hours, • Must be able to handle and work well under pressure, • Have finger dexterity for operating equipment such as computers, • Able to understand operating of computer PMS systems and functions with minimal supervision and recall task to preform needed guest functions, • Must speak in a clear, understandable voice, hear at a basic level, and understand English Vision Hospitality Group is an equal opportunity/AA/Disability/Veteran employer. As an Equal Opportunity Employer, Vision Hospitality Group celebrates diversity and is committed to creating an equitable and inclusive environment and a sense of belonging for all associates. We do not discriminate and believe everybody should be proud of who they are, represent their culture and heritage, and live by the Golden Rule. Vision Hospitality Group LLC, offers the following benefits: • Paid Time Off, • Optional Health, Wellness and Care benefits, • Health Reimbursement Program, • Flexible Spending Account, • Stay Discounts, • Optional Company paid Life Insurance, • 401(k) and 401(k) matching, • Employee Assistance Program, • Several Voluntary and Supplemental Insurance Options, • Select Paid Holidays and One Personal Floating Holiday, • Loyalty Incentives and Other Unique Incentive Programs

Job Description Located in the Historic Fourth Ward along the Atlanta Beltline’s Eastside Trail, FORTH Hotel combines guest rooms and suites, elevated restaurants and bars, an outdoor pool, and state-of-the-art wellness amenities into one holistic experience. We're setting a new standard for the hospitality industry, so we're seeking talented individuals who hold themselves to a higher standard, too. If you're dedicated, detail-oriented, and committed to delivering premier hospitality, we invite you to join the founding team that's creating this destination. FORTH stands for luxury, innovation, and community; contribute the energy, skills, and creativity that only you can. A Night Auditor is responsible for checking the guests in an efficiently manner and can use their name throughout the process. The person having this position must deliver a level of service marked by its sincere focus on each guest, consistent attention to detail and commitment to excellence. They will assist in all aspects of the Front Office areas which may include, but not limited to bell services, reservation assistance, telephone services and guest experience responsibilities to ensure guest satisfaction and maximize hotel profitability. Fluid communication with other departments and superior service are required to ensure smooth operations and positive experiences for our guests. The person having this position must possess good communication skills, have the ability to resolve conflict and have a thorough understanding of policies, procedures and expectations. Because of the fluctuating demands of the company’s operation, it may be necessary that each employee perform a multitude of different functions; therefore, as an essential part of your position, you will be expected to help others when the occasion arises, just as other employee is expected to help you. Accordingly, you may be expected to perform other tasks as needed or as directed. Essential Functions & Responsibilities • Greet every guest promptly with a smile and maintain eye contact, • Establish and maintain good communications and team work with fellow colleagues and other departments within the hotel, • Handle all guest interactions, in person and over the phone, with the highest level of hospitality and professionalism, accommodating special requests whenever possible, resolve customer complaints, assist customers in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, directions, etc., • Check in guests, assure that guest is assigned type of room requested and the correct rate is charged., • Settle guest bills accurately, • Maintain a balanced bank assigned by the hotel and make change, cash checks, exchange foreign currency as needed, • Reconcile all transactions at the close of each shift, • Create a friendly, comfortable and helpful atmosphere for guests that demonstrate the highest standards for gracious hospitality, • Accept reservations, changes and cancellations in the absence of Reservations Department Staff, • Handle guest inquiries in a prompt and courteous manner, whether personally or by introducing the guest to the appropriate department, • Understand all aspects of the Front Office in the hotel’s Property Management System, • Possess knowledge of all hotel services, facilities, outlet operating hours and amenities, • Understand all fire/safety procedures and provide necessary assistance to guests and employees in the event of an emergency, • Record all revenue and statistics, complete daily reports, segment room and house reports to proper departments, • Audit guest accounts to ensure that rate and billing is correct, • Audit house and group accounts ensure that postings to these accounts are in accordance with group resume, • Adhere to all standards of operations, policies and procedures, manuals, memos and verbal instructions, • Be familiar with all safety and emergency procedures including OSHA requirements Reporting Relationships Reports directly to: Front Office Manager and Assistant Front Office Managers Knowledge, Requirements and Skills • High-School diploma or GED required., • One (1) year hotel or related experience preferred, • Excellent reading, writing and oral proficiency in the English Language, • Excellent organizational skill and attention to detail, and ability to multitask, • Excellent communication skills both written and verbal, • Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary, • Must be able to maintain confidentiality of information, • Must be able to work a flexible work schedule including evenings and weekends, • Able to handle a large volume of guest interactions in an efficient and courteous manner;, • Proficient in Microsoft Office, Internet and other hotel programs (i.e. Property Mgmt System), • Work well under pressure, requires being a team player Working Conditions/Environment • The noise level in the work environment is usually moderate, • The person having this responsibility may have to lift up to 50lbs on a daily basis, • The person having this position may have to sit for one (1) hour, stand and/or walk, push, kneel, bend, balance, squat, reach and stretch for eight (8) hours per day, • The work environment characteristics described herein are representative of those an Employee typically encounters while performing the essential functions of the position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Method Co., along with its affiliates, is an equal opportunity employer and is committed to an inclusive workplace free from unlawful discrimination based on race, color, ancestry, nationality, religion, age, marital status, physical or mental disability, sexual orientation, gender, gender identity or any other protected characteristic under federal, state or local law. We believe in diversity and encourage any qualified individual to apply. Disclaimer: The preceding job description has been designed to indicate the general nature and level of work performed by employees within this job. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.

Job DescriptionManagement Responsibility (if any) Direct Reports: None. Indirect Reports: None Duties and Responsibilities • Operation/Service coordination, including but not limited to:, • Provide operational excellence in the monitoring of all access control and life/safety systems., • Control the lobby and amenity areas., • Coordinate deliveries and move in/out including but not limited to installing and removing elevator pads and floor mats., • Proactive in the delivery of resident information and services, • Build/fortify relations with customers/residents., • Provide services either directly or through recommended 3rd parties:, • Notary, • Reservations (restaurant, hotel, car), • Package management, • Pet services, • Car detailing, • Tickets to events, • Assistance, • Ensure employee compliance with company policies across all sites., • Brand Management, • Provide excellent customer service and operate under the highest standard of professionalism., • Deliver on “Life Simplified” concept., • High interpersonal skills and appearance., • Serve as a resource to Property Management by:, • Understanding property needs., • Be able to explain building amenities and life safety procedures., • Be able to carry out each property’s objective.Knowledge and Skills, • Punctual, • Reliable, • Friendly, • Professional, • Excellent written/oral communication., • Excellent problem-solving skills and organization skills., • Good judgment., • Early morning, evening and overnight shifts may be required., • Ability to multi-task., • Ability to manage time around multiple demands, of varying priority, from different sources., • Industry certifications, • Years of relevant experience, • Education level (BA, BS, MS from an accredited college), • Certifications, • Complexity of client site, • Skillset

Job Description Are you a genuine people person who excels with numbers and has a passion for providing excellent customer service? Our property is seeking a night auditor to join our growing group of hospitality professionals. We provide the training, tools, and team to help bring your career to the next level. If this sounds like an opportunity you’ll love, please start your application today! Responsibilities: • Reconcile all credit card transactions, financial records, occupancy percentages, room charges, final bill preparation, and cash drawer activity after a thorough audit process, • Process additional administrative, bookkeeping. and accounting procedures as required, • Make sure every hotel guest has a pleasant stay, • Respond to inquiries, process reservations and check-ins, delegate housekeeping, security, and service requests, resolve guest complaints, and other front office duties as required, • Prepare and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel managementQualifications:, • Proficiency with computers is required; experience with reservation and accounting software is desired, • Previous hotel front desk, hospitality, guest services, or night audit experience is preferred, but not required, • Overnight shift; requires flexible hours, • Great communications. and excellent customer service skills are required, • Diploma or equivalent from high school is required; some college is desiredAbout Company Located off I-285, our hotel is two miles from Perimeter Mall and the Dunwoody MARTA train station with access to downtown Atlanta. Oglethorpe University is a ten-minute drive from us. UPS Headquarters and Truist Park are 20 minutes away.

Job Description Founded in 2016, Katalon is the leading provider of a modern, comprehensive quality management platform. Katalon Platform enables quality assurance, DevOps, and software teams of any size to deliver world-class customer experiences faster, easier, and more efficiently. Since its first launch, Katalon has experienced tremendous growth, serving more than 100,000 users across 30,000 teams of all shapes & sizes, many of which are in the Fortune Global 500, such as PwC, KMPG, Abbott, Standard Chartered, etc. Katalon is recognized as a top automation tool by prestigious review sites, such as Gartner, Capterra, and IT Central Station. Katalon is headquartered in Atlanta, GA. For more info about Katalon, please visit Administration team creates & advances an efficient & sustainable office environment, strive for world-class customer services by ensuring day-to-day operations with strategic cost optimization and innovative solutions. Our team is looking for an Administrative Event Coordinator (Contractor) to support event management and office operations in a dynamic, global environment. The successful candidate will gain hands-on experience in event logistics while contributing to a collaborative and professional workplace. Requirements Event Management & Support (70%) • Plan, coordinate, and execute logistics for corporate events and business events, including:, • Flight bookings, • Hotel bookings, • Meeting package reservations, • Transportation arrangements, • F&B arrangements, • Ensure events are delivered smoothly, with strong attention to detail, timeliness, and quality., • Support office decoration and engagement activities for special occasions (e.g., Christmas, New Year, cultural celebrations)., • Assist in organizing Admin team engagement initiatives., • Provide ad hoc event and project support as needed. Office Operations (30%) • Welcome guests and ensure physical security procedures in coordination with building management., • Handle incoming phone calls and redirect to relevant staff., • Manage distribution of incoming and outgoing mail/packages., • Oversee office supplies (stationery, printing materials) to ensure stock availability., • Maintain a clean, organized, and professional office environment., • Manage seating plans, global shipment, access card and parking management, • Track and manage office fixed assets, • Perform other administrative duties as assigned Must-have • Proficiency in G-suit, • Strong communication and interpersonal skills, • Demonstrated interest or experience in event planning, coordination, or logistics., • Strong attention to detail with the ability to manage multiple tasks and deadlines., • Knowledge of general administration and office protocols., • Ability to follow company principles, guidelines, and practices. Nice-to-have • Good organization skills, • Good analytical and problem solving skills, • Familiarity with project and workflow management tools (e.g., Jira), • Ability to work effectively in a fast-paced, multicultural environment., • Basic budgeting skills or ability to manage event-related expenses., • A positive, can-do attitude and willingness to go the extra mile to ensure event success. Benefits Katalon is proud to be an equal opportunity employer. We care about our people and celebrate our differences. We want to work with talented, collaborative, and innovative people. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other characteristics protected by law.

Job Description Front Office Manager Join the team redefining luxury hospitality in Atlanta. Join FORTH. You know that feeling? When you walk into a hotel or a restaurant and everything—and everyone—just feels right? Where every detail is so considered, where everything is so seamless, that you can let out a deep sigh and really relax? We create that feeling, with passionate people like you. FORTH is thrilled to announce a variety of opportunities at our brand-new property opening summer 2024. It's a haven of luxury on the BeltLine's Eastside Trail that seamlessly combines a world-class hotel, an exclusive members club, exceptional dining experiences, and a holistic program of wellness treatments. We're setting a new standard for the hospitality industry, so we're seeking talented individuals who hold themselves to a higher standard, too. If you're dedicated, detail-oriented, and committed to delivering premier hospitality, we invite you to join the founding team that's creating this destination. FORTH stands for luxury, innovation, and community; contribute the energy, skills, and creativity that only you can. The Front Office Manager is a key leadership role responsible for managing the day-to-day operations of the hotel's front desk, concierge, and guest services, ensuring a seamless and exceptional guest experience. This individual will lead a team of front office professionals, develop and implement policies and procedures, and collaborate with other departments to deliver personalized and memorable service to our discerning guests. The Front Office Manager will also be responsible for managing guest relations, overseeing reservations and room assignments, and ensuring efficient check-in and check-out processes. Responsibilities: * Lead and manage the front office team, including front desk agents, concierge, and guest services, ensuring they are properly trained, motivated, and equipped to provide exceptional service. * Develop and implement policies and procedures that reflect the hotel's luxury brand, ensuring a seamless and personalized guest experience. * Collaborate with other departments, including housekeeping, maintenance, and food and beverage, to ensure guest requests and issues are addressed promptly and to the guest's satisfaction. * Manage guest relations, including handling guest complaints and resolving conflicts, to ensure guest satisfaction and retention. * Oversee the reservations process, including room assignments and rate management, to optimize occupancy and revenue. * Ensure efficient check-in and check-out processes, including managing queues and wait times, to provide a seamless and efficient guest experience. * Conduct regular inspections of the front desk and lobby areas, identifying opportunities for improvement and implementing corrective actions as needed. * Develop and maintain relationships with external partners, such as travel agents and corporate clients, to enhance guest services and promote the hotel. * Keep abreast of industry trends, best practices, and innovations in front office operations, continuously seeking opportunities to enhance guest services and operational efficiency. * Act as a brand ambassador for the hotel's front office operations, promoting its unique features and benefits to guests and stakeholders. Required Experience: * Degree or relevant experience with Hospitality, Hotel Management, or a related field * 3+ years of experience in front office management – preferably in a luxury hotel, resort, or hospitality setting * Proficiency in MS Office Suite and other hotel management systems. * Must have excellent written and verbal communication skills. * Must be a team player with a strong work ethic. * Must be committed to upholding high standards of integrity, professionalism, and confidentiality.

Job DescriptionFront Office Supervisor As the Front Office Supervisor, you will support the daily operations of the front desk, ensuring exceptional service and smooth check-in/check-out experiences. You’ll assist in training and guiding front desk staff, handle guest concerns, and help manage scheduling and shift coverage. Your role is key to maintaining a welcoming and efficient front office environment. Key Responsibilities • You will be the welcoming face of our hotel, ensuring guests have a seamless and enjoyable experience., • Your daily tasks will include supervising front desk agents, managing guest reservations, and addressing guest concerns., • You will report to the Front Office Manager., • A combination of education and experienceWhat You’ll Need to Succeed, • Eligible to work in the United States, • Ability to read, write, and communicate effectively in English, • Ability to sit, stand, bend, kneel, and lift as required—with or without reasonable accommodations, • Availability to work a flexible schedule, including evenings, weekends, and holidays if needed, • A warm, professional demeanor that reflects HVMG’s Culture of Excellence Why Our Associates Love HVMG • Career growth opportunities across our nationwide portfolio, • Flexible scheduling, • Access up to 40% of your earned wages before payday with PayActive, • Paid Time Off (PTO) and Paid Holidays, • Full healthcare benefits: medical, dental, and vision, • 401(k) with guaranteed 4% match and no vesting period We believe that the hotel business is one of the few industries in which successful career paths can start anywhere on the org chart. You control your destiny, and, if our executives are any indication, today's dishwasher can be tomorrow's Senior Vice President. The above job description is not an exhaustive list of all the duties and responsibilities of the position, nor should it be construed as a contract. HVMG is an equal opportunity employer. We will not discriminate against employees or applicants for employment on any basis prohibited by federal, state, or local laws. This policy governs all aspects of employment, including selection, job assignment, compensation, promotion, discipline, termination, and access to benefits and training.

Job DescriptionADTRAV Travel Management, founded in 1977, has over four decades of experience in managing corporate, government, vacation, group, meetings, and incentive travel programs across the United States. We have experienced steady growth throughout our history and are currently ranked as one of the top business travel management companies in the country. ADTRAV is seeking Travel Consultants to be responsible for all aspects of travel management for our clients. This includes conversing with customers through multiple communication channels to determine destination, mode of transportation, travel dates, financial considerations and accommodations required. The Travel Consultant will also be responsible for booking and issuing domestic and complex international airline itineraries, hotel reservations and car and train reservations through a GDS system. Essential Duties and Responsibilities include the following: • Answer calls and emails promptly from clients who are requesting new travel arrangements or changes to existing itineraries., • Utilize Sabre to book and issue airline, hotel, car, and other reservations, accurately and efficiently., • Maintain sufficient account knowledge to assist clients without delay., • Check queues daily to ensure accuracy and that all issued tickets are complete., • Maintain service non-stop programs such as preferred vendors, Waiver/Favors, RezCritiques, and Vacation Referrals., • Provide travel expertise to clients., • Send quotes for international travel; break rules down to see if there are restrictions or are non-refundable, understand open skies and FAA rules., • Meet KPIs as outlined by management (e.g., productivity, transactions, etc.), including maintaining consistent attendance and adherence to the schedule., • Communicate with airlines on flight changes, seating, and upgrades and provide updates to the client as needed., • Follow ADTRAV policies, procedures, and approved workflows on how to service travelers., • Provide excellent customer service in every interaction with travelers. Show empathy and be able to identify and solve traveler issues., • Communicate effectively with other agents and employees to solve problems, gather information, and service travelers., • Become knowledgeable in ADTRAV's industry and customer base., • Participate in ongoing training to continuously build knowledge and skills in the industry., • Represent ADTRAV by embracing the company values and maintaining effective working relationships with employees, partners, vendors, and clients., • Adhere to company policies and procedures., • High school diploma or equivalent required., • At least 2 years of experience booking domestic and international travel; complex international a plus., • Experience using a GDS System; Sabre required, Amadeus a plus., • Highly knowledgeable of city, airline, hotel, and car rental codes., • Understanding of federal travel regulations, Fly America Act and Open Skies Agreement., • Strong computer and typing skills, which includes the ability to navigate quickly between programs and using shortcut keys., • Demonstrated experience learning and using technology, and ability to use multiple applications and monitors at one time., • Ability to consistently deliver excellent customer service, internally and externally., • Experience with Microsoft Office suite (Outlook, Word, Excel)., • Excellent English written and verbal communication skills., • Excellent listening skills; able to listen to and respond to the traveler’s needs and clarify as needed., • Strong attention to detail with emphasis on accuracy and quality., • Highly self-motivated and able to manage multiple priorities simultaneously and complete tasks with minimal supervision., • Strong organizational and problem-solving abilities., • Ability to communicate ideas and concepts clearly and concisely, while also being open to receive feedback and direction as needed., • Able to present a professional and positive demeanor with internal and external customers/clients and work cooperatively., • Ability to work remotely and meet the company home-office requirements., • Able to sit and work at a computer for extended periods of time, without leaving the work area., • Be able to successfully attend and pass new hire and department specific training., • Able to maintain confidentiality of company and client information., • Able to work a schedule that falls between Monday-Friday, 7am-7pm CT. Able to work some weekends as needed. ADTRAV Corporation an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

Job Description Quality Inn hotel looking for front office associates who are responsible for the guest registration process and communication of hotel services and promotions. This job requires ability to perform the following: • Frequently standing up behind the desk and front office areas., • Carrying or lifting items weighing up to 50 pounds., • Handling objects, products and computer equipment., • Use a keyboard to operate various property management and reservations systems, etc. US work authorization (Required) * High school or equivalent (Preferred) * Customer service: 1 year (Preferred)

Job Description Our Premier client is looking for an Assistant Front Office Manager for a Five Star Hotel in Charleston, SC. The primary role of the Assistant Front Office Manager position is supervising all front office staff while providing efficient, friendly, and excellent customer service at all times; maintaining a clean, professional, top-quality Front Office in accordance with hotel standards. The person applying to this position MUST have Four or Five Star and/or Four-Five Diamond hotel experience. FORBES CUSTOMER EXPERIENCE. DUTIES & RESPONSIBILITIES * Assist Front Office Manager in overseeing and supervising all Front Desk Agents, PBX operators, concierge, door staff, valets, and bell staff to ensure orderly workflow, maximum service to all guests and that hotel standard are being maintained. * Assist in supervising Front Office, Reservations, and PBX colleagues; interview, hire, and train new colleagues, and conduct performance reviews. * Provide a strong sense of arrival and welcome; greet all guests in a friendly, warm, and efficient manner, introduce guests personally to front desk agents. * Assist with luggage and storage concerns. * Anticipate and handle guest issues and concerns. * Escort VIP’s to rooms whenever possible. * Manage the traffic flow, both human and vehicular; help to direct guest service manpower to the appropriate area to ensure attentive coverage, in the circle, at the door, and in the lobby. * Ensure the cleanliness and tidiness of the lobby areas, the motor entrance and circle, front desk, bell stand, and bell closest, keeping them all in peak shape. * Coach and council bell, door, front desk, and PBX staff to correct any inappropriate behavior or sub-standard performance. * Approve breaks, leaving times, etc. Approve town car usage. Supervise room deliveries. * Assign duties for shifts; assist in opening and closing of shifts. * Observe standard for the department in image, appearance, and grooming; properly represent the company and the profession to outside organization. * Ensure operations proceed smoothly in conjunction with arrivals/departures and occupancy level of the hotel. * Coordinate and remain in close communication with the Director of Rooms, group coordinators, and reservations and housekeeping departments. * Review and analyze daily balance summaries, current room status reports and incoming arrival reports. * Practice emergency procedures in compliance with hotel/company standards; react and assist in hotel emergency situations as needed. REQUIRED SKILLS & EXPERIENCE: * Understanding of the luxury & quality environment. * College or Vocational Degree required. * Minimum three years’ experience in the Front Office of a Four or Five Star and/or Four – Five Diamond hotel with 300+ rooms, with two years of progressive management experience. * Regularly required to stand, walk, talk, and hear. PHYSICAL REQUIREMENTS The physical demands described here are representative of those that must be met by a colleague to successfully perform the essential functions of this job: * Must be able to lift equipment, supplies, etc. of at least 30 pounds. * Must be able to resolve problems, handle conflict, and make effective decisions under pressure. * The role may require extended periods of time on your feet, especially during peak hotel hours or events. * Clear vision is important for reading reports, analyzing data, and overseeing Concierge activities. * Good hearing is necessary for effective communication with colleagues, guests, and stakeholders.

Job DescriptionADTRAV Travel Management, founded in 1977, has over four decades of experience in managing corporate, government, vacation, group, meetings, and incentive travel programs across the United States. We have experienced steady growth throughout our history and are currently ranked as one of the top business travel management companies in the country. ADTRAV is seeking a Corporate Travel Consultant – After Hours/Evening and Weekends to be responsible for all aspects of travel management for our clients. This includes conversing with customers through multiple communication channels to determine destination, mode of transportation, travel dates, financial considerations and accommodations required. The Travel Consultant will also be responsible for booking and issuing domestic and complex international airline itineraries, hotel reservations and car and train reservations through a GDS system. This position is designated as a full-time, afterhours position, with a need for a person to fill evening and weekend shifts. The working schedule varies but generally includes three shifts during the week between 7pm-1am CT and two 12-hour shifts on the weekend, typically 11am-11pm CT. There are shift differentials for working in this position (evening, night, and weekend). Essential Duties and Responsibilities include the following: • Answer calls and emails promptly from clients who are requesting new travel arrangements or changes to existing itineraries., • Utilize Sabre to book and issue airline, hotel, car, and other reservations, accurately and efficiently., • Maintain sufficient account knowledge to assist clients without delay., • Check queues daily to ensure accuracy and that all issued tickets are complete., • Maintain service non-stop programs such as preferred vendors, Waiver/Favors, RezCritiques, and Vacation Referrals., • Provide travel expertise to clients., • Send quotes for international travel; break rules down to see if there are restrictions or are non-refundable, understand open skies and FAA rules., • Meet KPIs as outlined by management (e.g., productivity, transactions, etc.), including maintaining consistent attendance and adherence to the schedule., • Communicate with airlines on flight changes, seating, and upgrades and provide updates to the client as needed., • Follow ADTRAV policies, procedures, and approved workflows on how to service travelers., • Provide excellent customer service in every interaction with travelers. Show empathy and be able to identify and solve traveler issues., • Communicate effectively with other agents and employees to solve problems, gather information, and service travelers., • Become knowledgeable in ADTRAV's industry and customer base., • Participate in ongoing training to continuously build knowledge and skills in the industry., • Represent ADTRAV by embracing the company values and maintaining effective working relationships with employees, partners, vendors, and clients., • Adhere to company policies and procedures., • High school diploma or equivalent required., • At least 2 years of experience booking domestic and international travel; complex international a plus., • Experience using a GDS System; Sabre required, Amadeus a plus., • Highly knowledgeable of city, airline, hotel, and car rental codes., • Knowledgeable of government travel requirements, visas, and passports., • Understanding of federal travel regulations, Fly America Act and Open Skies Agreement., • Strong computer and typing skills, which includes the ability to navigate quickly between programs and using shortcut keys., • Demonstrated experience learning and using technology, and ability to use multiple applications and monitors at one time., • Ability to consistently deliver excellent customer service, internally and externally., • Experience with Microsoft Office suite (Outlook, Word, Excel)., • Excellent English written and verbal communication skills., • Excellent listening skills; able to listen to and respond to the traveler’s needs and clarify as needed., • Strong attention to detail with emphasis on accuracy and quality., • Highly self-motivated and able to manage multiple priorities simultaneously and complete tasks with minimal supervision., • Strong organizational and problem-solving abilities., • Ability to communicate ideas and concepts clearly and concisely, while also being open to receive feedback and direction as needed., • Able to present a professional and positive demeanor with internal and external customers/clients and work cooperatively., • Ability to work remotely and meet the company home-office requirements., • Able to sit and work at a computer for extended periods of time, without leaving the work area., • Able to maintain confidentiality of company and client information., • Able to work a schedule that is evening, night, overnight, and weekends; the afterhours schedule falls between 7pm-7am CT., • Able to obtain security clearance as required to work on high level security accounts. ADTRAV Corporation an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

Job Description ADTRAV Travel Management, founded in 1977, has over four decades of experience in managing corporate, government, vacation, group, meetings, and incentive travel programs across the United States. We have experienced steady growth throughout our history and are currently ranked as one of the top business travel management companies in the country. ADTRAV is seeking a Corporate Travel Consultant – After Hours/Weekend Only to be responsible for all aspects of travel management for our clients. This includes conversing with customers through multiple communication channels to determine destination, mode of transportation, travel dates, financial considerations and accommodations required. The Travel Consultant will also be responsible for booking and issuing domestic and complex international airline itineraries, hotel reservations and car and train reservations through a GDS system. This position is designated as a "Weekend Only" position and is part-time with no benefits, except 401(k). The working schedule for this position is every Saturday and Sunday working 7am to 8pm CT. Flexibility may be given if a candidate would prefer working 8am-9pm CT, 9am-10pm CT or 10am-11pm CT. It is required to work 24 hours each week with this schedule and incumbents may only take off from work, approved in advance, two weekends each year without pay. In exchange for commitment to this schedule, this position is paid a premium during these shifts. In addition, incumbents may be allowed to work additional shifts outside of the designated "Weekend Only" position, but in doing so they are not paid the applicable "Weekend Only" premium. Essential Duties and Responsibilities include the following: • Answer calls and emails promptly from clients who are requesting new travel arrangements or changes to existing itineraries., • Utilize Sabre to book and issue airline, hotel, car, and other reservations, accurately and efficiently., • Maintain sufficient account knowledge to assist clients without delay., • Check queues daily to ensure accuracy and that all issued tickets are complete., • Maintain service non-stop programs such as preferred vendors, Waiver/Favors, RezCritiques, and Vacation Referrals., • Provide travel expertise to clients., • Send quotes for international travel; break rules down to see if there are restrictions or are non-refundable, understand open skies and FAA rules., • Meet KPIs as outlined by management (e.g., productivity, transactions, etc.), including maintaining consistent attendance and adherence to the schedule., • Communicate with airlines on flight changes, seating, and upgrades and provide updates to the client as needed., • Follow ADTRAV policies, procedures, and approved workflows on how to service travelers., • Provide excellent customer service in every interaction with travelers. Show empathy and be able to identify and solve traveler issues., • Communicate effectively with other agents and employees to solve problems, gather information, and service travelers., • Become knowledgeable in ADTRAV's industry and customer base., • Participate in ongoing training to continuously build knowledge and skills in the industry., • Represent ADTRAV by embracing the company values and maintaining effective working relationships with employees, partners, vendors, and clients., • Adhere to company policies and procedures., • High school diploma or equivalent required., • At least 2 years of experience booking domestic and international travel; complex international a plus., • Experience using a GDS System; Sabre required, Amadeus a plus., • Highly knowledgeable of city, airline, hotel, and car rental codes., • Knowledgeable of government travel requirements, visas, and passports., • Understanding of federal travel regulations, Fly America Act and Open Skies Agreement., • Strong computer and typing skills, which includes the ability to navigate quickly between programs and using shortcut keys., • Demonstrated experience learning and using technology, and ability to use multiple applications and monitors at one time., • Ability to consistently deliver excellent customer service, internally and externally., • Experience with Microsoft Office suite (Outlook, Word, Excel)., • Excellent English written and verbal communication skills., • Excellent listening skills; able to listen to and respond to the traveler’s needs and clarify as needed., • Strong attention to detail with emphasis on accuracy and quality., • Highly self-motivated and able to manage multiple priorities simultaneously and complete tasks with minimal supervision., • Strong organizational and problem-solving abilities., • Ability to communicate ideas and concepts clearly and concisely, while also being open to receive feedback and direction as needed., • Able to present a professional and positive demeanor with internal and external customers/clients and work cooperatively., • Ability to work remotely and meet the company home-office requirements., • Able to sit and work at a computer for extended periods of time, without leaving the work area., • Able to maintain confidentiality of company and client information., • Able to work a schedule that is weekends only, Saturday and Sunday, 6am-7pm CT or 7am-8pm CT., • Able to obtain security clearance as required to work on high level security accounts. ADTRAV Corporation an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.Whether you’re looking for a si

We’re looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization.This position will work with multiple clients throughout the day providing outstanding service and product knowledge.Distributes all benefit enrollment materials and

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.Whether you’re looking for a si

We’re looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization.This position will work with multiple clients throughout the day providing outstanding service and product knowledge.Distributes all benefit enrollment materials and

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.Whether you’re looking for a si

We’re looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization.This position will work with multiple clients throughout the day providing outstanding service and product knowledge.Distributes all benefit enrollment materials and

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.Whether you’re looking for a si

We’re looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization.This position will work with multiple clients throughout the day providing outstanding service and product knowledge.Distributes all benefit enrollment materials and

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.Whether you’re looking for a si

We’re looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization.This position will work with multiple clients throughout the day providing outstanding service and product knowledge.Distributes all benefit enrollment materials and

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.Whether you’re looking for a si

We’re looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization.This position will work with multiple clients throughout the day providing outstanding service and product knowledge.Distributes all benefit enrollment materials and

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.Whether you’re looking for a si