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Job Description About Landing Since 2019, Landing has built the largest flexible living network in the country - 35+ markets, thousands of apartments, no deposits, no hassle. We're growing fast and operating in the real world, which means things move quickly, priorities shift, and no two days look the same. About the role This is a property ownership role. You will manage at least 30 units at one of our properties in Houston, TX Market - member experience, property relationships, housekeeping vendors, maintenance, unit quality, and everything in between. You will oversee reservations made through Landing’s platform as well as OTA partners like Airbnb and Booking.com, resolve member issues across multiple channels, and report on property performance to your manager. You’ll live onsite, which means you’re close to the action—able to jump in quickly when issues come up and build real, in-person relationships with guests and property partners. If you've run or worked in a hotel, a short-term rental portfolio, or a high-volume hospitality operation, you already know what this job feels like - and the playbook is still being written. This role is for someone who thrives when things are moving fast, makes decisions with incomplete information with the best customer experience in mind, and builds systems while using them. What you'll own • Reservation management across direct and OTA channels — including Landing bookings and platforms like Airbnb and Booking.com, • Member experience from booking through checkout - tickets, inquiries, escalations, • Property and housekeeping partner relationships, • Market KPIs: NPS, CSAT, cleaning quality, growth, • Reservation coordination and maintenance escalation with property management teams, • Requires living and working on-site at the property, • Background in hotel operations, short-term rental management, vacation rental portfolio management, or high-volume hospitality - you know how to operate when guests don't wait, • Experience running a market, property, or operation with real autonomy - not just executing someone else's decisions, • Strong organizational and follow through skills - tickets don't resolve themselves and this role has a lot of them, • Ability to triage under pressure - three things are urgent at once, you know which one to move on first This role does not follow a traditional or fixed schedule. Due to the nature of onsite guest operations, regular work outside of standard business hours is expected, including evenings, weekends, and holidays. Schedules are driven by business needs. Flexibility is required to support guest operations. What we offer • Opportunities for upward mobility - we want you to grow with us! Our management team in Field Operations is built from internal promotions., • Competitive compensation: $50,000–$55,000 base salary (based on experience) + performance bonus of up to 25% of base salary + housing, • Stock Options, • Comprehensive benefits package: Medical, dental, vision, life, AD&D, disability, mental health, pet, commuter benefits, and FSA or HSA options, • Retirement support: 401(k) plan + access to ImmediatePay, • Generous paid time off policy to support work-life balance Powered by JazzHR 7BeDzvpC4z

Job Description At Moody, we believe that people are the most important ingredient of any business. It’s the people who ultimately determine what can be achieved. That’s why creating a culture based on trust, respect, and hard work is our top priority. We encourage our people to always reach higher, learn more, and live up to their potential, delivering our customers the best real estate solutions possible. The Residence Inn Houston Medical Center/NRG Park, managed by Moody National Management LP is currently looking for a Front Office Manager to join our team. All associates are offered competitive pay, flexible scheduling opportunities, paid holidays and 401(k) with Employer Match. Full-time associates also enjoy paid time off and comprehensive benefits (including medical, dental, and vision). Summary: The Front Office Manager leads all Front Desk operations to achieve high levels of customer satisfaction by providing quality service and complying with corporate/brand policies and procedures while meeting/exceeding financial goals. Essential Functions: • Manage Front Desk staff effectively: hire, schedule, train, coach, counsel, conduct performance reviews, resolve problems, and discipline (including terminations of employment) as necessary., • As necessary, conduct Front Desk activities; check guests in and out efficiently and courteously; respond to customer concerns, issues, inquiries, and input in a timely, professional, and courteous manner; resolve customer complaints, escalate issues as necessary or report to other departments for resolution., • Pre-register, block reservations and take same-day reservations following hotel rate structures, discounts, and sell strategies; cancel reservations according to procedures., • Respond to customer concerns, issues, inquiries, and input in a timely, professional, and courteous manner; resolve customer complaints, escalate issues as necessary or report to other departments for resolution., • Implement Company/Brand programs to achieve service quality goals, while ensuring compliance with all specified policies and procedures; communicate with sales staff to define and implement sales strategies for improving occupancy levels and revenues., • Prepare forecasts and reports as directed; implement and monitor results to budget projections; develop recommendations for minimizing expenses and maximizing revenue., • Monitor and maintain the Front Office systems and equipment to ensure optimum performance, report issues as necessary., • Prepare and submit travel agent commission reports, third party reports, brand frequent traveler program points and other reports requested by management., • May temporarily assume Assistant General Manager, or General Manager, responsibilities as required., • Other duties as assigned by management. Skills: • General knowledge of other departments in the hotel, including a good understanding of basic operations and functions of all other departments and emergency systems, policies and procedures., • Good understanding of revenue management policies and practices and excellent proficiency in the property’s revenue management computer program., • Good management/supervisory skills., • Excellent proficiency with Front Desk computer systems and with Word, Excel, and MS Outlook., • Excellent problem-solving, interpersonal, written/verbal communication and telephone etiquette skills., • ExcellentcommandoftheEnglishlanguage;secondlanguageproficiencydesirable., • Excellent time management skills and ability to multi-task and prioritize work, • Strong customer service skills with a friendly and approachable demeanor., • Ability to work well independently and in a team environment Competencies: • Action Oriented – Takes initiative. Enjoys working hard; is action oriented and full of energy for the things he/she sees as challenging; not fearful of acting with a minimum of planning; seizes more opportunities than others., • Communication Skills – Is able to communicate clearly and succinctly in a variety of communication settings, styles, and methods; can get messages across that have the desired effect., • Hiring and Staffing – Has a nose for talent; hires the best people available from inside or outside; is not afraid of selecting strong people; assembles talented staff., • Listening – Practices attentive and active listening; has the patience to hear people out; can accurately restate the opinions of others even when he/she disagrees., • Productivity – Manages workload, works efficiently, meets goals and objectives., • Time Management - Uses his/her time effectively and efficiently; values time; concentrates his/her efforts on the more important priorities; gets more done in less time than others; can attend to a broader range of activities. Education and Experience: • High School diploma or equivalent., • 2+ years of supervisory experience required., • All positions must also complete any additional training required by manager or as assigned by the Brand or Moody. Physical Demands & Work Environment: • This job operates indoors in a hotel environment., • Ability to frequently stand, bend, kneel, walk and reach with hands and arms., • Ability to occasionally lift products and supplies, up to 25 pounds.

Job DescriptionCOMPANY OVERVIEW Lodgeur provides stylish, furnished apartments for short- and medium-term stays—booked online like a hotel, with the space and comfort of a home. The company has tripled in the last two years and aims to double again in the next 12 months. We hope this hire will grow with us. POSITION SUMMARY You’ll be the on-site “air traffic controller” for reservations and guest experience. Most days are laptop-heavy: supervising the Guest Services team, auditing reservations in real time, keeping SLAs tight, and clearing roadblocks. The rest is hands-on: key handoffs, access issues, quick inspections, and coordination with cleaners, maintenance, and building staff to keep guests happy and units guest-ready. Bonus: the on-site part will help you get your steps in. RESPONSIBILITIES1) Lead & Coach Guest Services (primary focus — ~50%) * Own daily reservation health: accurate unit assignment/linking, overbooking avoidance, verification of guest details and payment authorization, screening flag review, complete standardized notes, and smooth handoffs to operations. * Monitor SLAs and QA across chat/SMS/email/phone; calibrate with sample reviews and post-stay feedback. * Run daily standups and end-of-day reviews; publish a short "ops handoff" digest (key arrivals, risks, escalations, refunds pending). * Train and coach reps on playbooks (check-in, access, payment issues, cancellations, fraud flags); escalate appropriately; maintain a tidy queue. * Maximize brand reputation by turning great stays into great reviews and keeping ratings strong. * Support sales: coordinate site tours and corporate inquiries, prepare clear availability snapshots and unit recommendations, capture clean CRM notes, and ensure timely handoffs so group/corporate bookings move smoothly (no pricing decisions). 2) Reservations Hygiene & Dashboard Stewardship (~25%) * Keep calendars clean: inventory sync, linking/mapping sanity checks, and unit switches when needed. * Own/manage dashboards for arrivals/in-house/departures, exceptions, refunds, and review trends; spot anomalies early, assign owners and due dates, and drive closure. * Approve edge-case changes (date moves, partial refunds) within guidelines; prepare concise justifications for management review. 3) On-Site Guest & Ops Support (~25%) * Be the calm problem-solver on the ground: access issues, equipment swaps, urgent deliveries, quick resets before arrivals. * Coordinate with building teams (front desk/leasing/maintenance) for access and fast issue resolution; nurture those relationships. * Do light QC inspections after cleans; verify Wi-Fi/smart devices/utilities; spot-fix presentation issues to "photo-ready." * Help keep storage tidy, track essential stock (linens/amenities), and run emergency supply runs when needed. QUALIFICATIONS * Bilingual (conversational Spanish) * Valid driver's license and reliable vehicle; mileage reimbursed per company policy. * Ability to lift/move ~30–40 lbs occasionally; U.S. work authorization. * Pre-employment background check and MVR (motor vehicle record). COMPENSATION & BENEFITSAnnual Salary: $50,000 - $60,000Benefits * Paid time off such as PTO, sick days, and vacation days * Health insurance * Life insurance * Dental insurance * Retirement benefits or accounts Location: Houston, TXJob Type: Full-Time

Job DescriptionDescriptionCotton Holdings, Inc., is a diversified holding company with subsidiaries that provide property restoration and recovery, construction, roofing, logistical support, temporary workforce housing, and culinary services to public and private entities worldwide. Cotton combines this diverse suite of services with top talent, innovative technology, and a large inventory of company-owned assets, to offer clients a total solutions package in support of disaster events and large development projects, including complex work environments. I. Summary (Scope of the Job) Cotton Holdings is currently seeking a self-motivated, results-focused, detail-oriented marketing professional in Houston, Texas. This is a great opportunity for an individual who thrives on deploying both the art and science of marketing to drive aggressive revenue growth. We are looking for a team member who is self-motivated and radiates a can-do positive energy, capable of working through ambiguity to execute marketing requirements that build the brand and explicitly produce high-quality sales leads. In this role, as the Marketing Coordinator, you will have a leading part to play in a growing Marketing Team that supports a fast-moving Business Development Team. This is a great career-making opportunity to deliver major results at Cotton. Major Responsibilities • Assist with coordinating and managing industry product/services marketing events from start to finish., • Responsible for set-up, support and execution for various industry events including, but not limited to trade shows, conferences, training, forums, networking receptions, media partnerships, social events, etc., • Coordinate event logistics, including but not limited to researching venues, aggressively negotiating costs, catering, transportation, shipping, registration, hotel reservations, restaurant reservations, collateral printing/displays, signage, audio/visual, electrical, on-site staffing, list acquisitions, virtual booth, reciprocal web links, restocking/ordering promo items, etc., • Ensure proper process of show leads into CRM system and distribution to sales., • Track and document client attendance and feedback where necessary., • Negotiate with venues and industry organizations both to (1) reduce costs but also to (2) obtain free or low-cost signage placements, attendee lists, event email blasts, banner ads, etc., • Interface with Content Development, Product Managers, Social Media Specialist to create pre- and post-event communications via email campaigns and social media., • Build and present Information, • Progress Reports for trade shows, conferences, forums, networking receptions, media partnerships, social events, sporting events, etc., • Research potential conferences, events, trade shows, and venues to create possible opportunities for each division in the future., • Sustain industry organization memberships within all divisions year to year., • Update and manage the events slide on a week-to-week basis and brief key leaders on a weekly basis on the upcoming schedule., • Maintain a detailed budget of all events and be responsible for submitting expenses and individual event budget management., • Bachelors' Degree in Business, Marketing, or related field Experience: 2-5 years proven experience of logistics and events coordination within a fast-paced, commercial organization., • Experience negotiating with event vendors and suppliers to secure the best deal., • Project management experience used to obviate or minimize the risks such as unforeseeable occurrences., • Experience with jobs or projects where you consistently paid high attention to detail, multitasked and produced quality work in a timely manner., • Demonstrated ability to build substantive relationships by picking up the phone and not overly relying on email., • Proven ability to solve problems from start to finish, identify causes, recommend and implement solutions. Knowledge and Skills:, • Possess excellent written, interpersonal, presentation and organizational skills., • Strong communication skills; Bilingual preferred (English and Spanish)., • Thrive on coordinating all logistics and meeting tight deadlines, sometimes requiring extended hours at event venues. Some travel required., • Can deliver and accept constructive criticism in a collegial, team-based environment., • Are willing to work with people at all levels of the organization from the CEO to the interns., • Enjoy a fluid, fast-paced, entrepreneurial work environment. Cotton is proud to be an Equal Employment Opportunity, Affirmative Action, Veterans, Disabled and LGBTQ employer. Cotton promotes a respectful work environment of inclusion and is committed building teams that represents a variety of backgrounds, perspectives, skills, and experiences. Applicants requiring reasonable accommodation with job search, or the application process should notify the Human Resources Department at 877-511-2962. #Holdings

Job Description The Greenleigh River Oaks - Opening Summer 2026 In a world where natural beauty meets big-city sensibilities, The Greenleigh invites sophisticated travelers and locals to escape to an urban oasis flavored by unexpected creativity. With a coveted location neighboring the charms of River Oaks, and the culture of Uptown's energy, The Greenleigh is the one place that truly celebrates, and elevates, the unexpected nature of Houston. We are seeking a dynamic and service-driven Front Office Manager to lead the heart of the guest experience. This pivotal leadership role oversees all front desk operations, ensuring seamless arrival and departure experiences while fostering a culture of warmth, professionalism, and precision. As the face of the hotel, you will inspire your team to deliver intuitive, elevated service and create an environment where every guest feels genuinely welcomed and valued. If you thrive in a fast-paced, lifestyle-driven hospitality setting and are passionate about cultivating exceptional guest experiences, this is your opportunity to make a meaningful impact. Required Tasks • Oversee all front desk operations, including check-in/check-out, reservations, and guest inquiries, • Resolve guest concerns promptly, professionally, and with genuine care, • Recruit, onboard, train, and cross-train front office team members, • Supervise and mentor front desk and bell staff, fostering accountability and service excellence, • Maintain scheduling to ensure proper coverage and operational efficiency, • Ensure the front desk and lobby areas are consistently clean, organized, and welcoming, • Coordinate closely with Housekeeping, Engineering, Food & Beverage, and other departments to ensure seamless guest service, • Respond thoughtfully to guest surveys and feedback, identifying opportunities for improvement, • Maintain accurate records, reports, and front office inventory controls, • Arrange guest transportation and special requests as needed, • Monitor front office revenues to ensure alignment with budgeted goals, • Proven leadership experience in hotel front desk or hospitality operations, • Experience in a lifestyle, boutique, or luxury environment, preferred, • Strong working knowledge of hotel management systems and guest service platforms, • Solid understanding of night audit procedures and multi-line phone systems, • Exceptional customer service skills with a polished, approachable presence, • Outstanding communication skills and professional phone etiquette, • Multilingual or bilingual abilities are highly desirable As part of the Makeready collection, we proudly offer a variety of thoughtful benefits and perks for eligible team members including accommodating PTO/PTO exchange, medical/dental/vision benefits, maternity/paternity leave, pet insurance, company-matched dependent care & 401k, student loan repayment program and a wide range of additional ancillary benefits. The health, happiness and well-being of our team is our top priority. We take pride in our Guiding Principles to help define how we successfully work together. We follow them not out of duty but live by them instinctively. Makeready LLC and its affiliated entities are proud to encourage and support an environment where everyone can be a successful team member as their true independent self. We are an equal opportunity workplace and employer that does not discriminate based on race, color, disability, gender/sex, sexual orientation, religion, national origin, age, veteran status, or any other protected status. We are committed to building a team and a workplace where we are all able to be successful based solely on our individual qualifications, experience, abilities and job performance.

Job Description Whether you're a recent grad or a seasoned professional, you can experience meaningful career growth at MPS. Enjoy a true sense of ownership as you work with a proven industry leader on some of the most exciting and high-profile projects in the nation. We offer a wide range of job opportunities, competitive compensation, full benefits, an Employee Stock Ownership Plan and more. YOUR NEXT OPPORTUNITY: The Office Manager is responsible for providing administrative support to one (or more) people within specified project or office site. Typically reports to Division Manager. May supervise other department Administrative Assistants. WHAT YOU'LL DO: * Type a variety of documents, many highly confidential. Maintain/set-up sophisticated filing systems, supervisor's personnel files, etc. * performance/recommend wage increases; schedule and assign work, etc. * Arrange travel, hotel, car reservations and prepare itinerary. Maintain supervisor's calendar, schedule meetings, etc. * Coordinate and supervise clerical/secretarial support function for assigned group. May include one or more of the following: Process in-coming mail; open, stamp and sort for priorities. Distribute and/or handle items not requiring supervisor's attention. * Compose and/or edit letters, memos, reports, procedures, etc., as required. Take and transcribe meeting minutes and other dictation. * Act as liaison between own group/supervisor and others, such as other departments, external contacts, clients, etc. Such liaison may be required to arrange meetings, clarify, and resolve problems, coordinate work, maintain working relationships and public relations, etc. * Prepare special reports, studies, statistical analysis, brochures, etc. per supervisor's request. Such items would usually require research, development and/or interpretation of data and be performed with little supervision or instruction. May compile and prepare various reports for supervisor's use (requires analysis and comparison of data). * May interpret and administer a company policy, program or procedure requiring independent decision making. * The duties and responsibilities are intended to describe the general nature and scope of work being performed by this position. This is not a complete listing and other duties will be assigned based on the position's role within the business unit. WHAT YOU'LL NEED TO BE SUCCESSFUL: * Associate degree * Bachelor's degree, preferred * Minimum 5 years' administrative experience * Can be a combination of education, training, and relevant experience COMPETENCIES: * Must type 60-65 wpm * Working knowledge of general office procedures, plus ability to organize and coordinate group work efforts required * Advanced in using a computer and Microsoft Office (Outlook, Word, Excel, PowerPoint etc.); Oracle preferred * Prioritize and manage multiple tasks, changing priorities as necessary * Work under pressure and adapt to changing requirements with a positive attitude * Oral and written communication skills as required for the position * Self-motivated, proactive and an effective team player * Interact effectively and professionally with all levels of employees, both management and staff alike, vendors, clients, and others TRAVEL: * 0% WORKING CONDITIONS: * General work environment - sitting for extended periods, standing, walking, typing, carrying, pushing, bending. Work is conducted primarily indoors with varying environmental conditions, such as fluorescent lighting and air conditioning. * Noise level is typically low to medium. * Occasional lifting of up to 30 lbs. * We fully comply with the ADA and applicable state law, including considering reasonable accommodation measures that may enable qualified disabled applicants and employees to perform essential functions. MPS is committed to creating a diverse environment and is proud to be an Equal Opportunity Employer. Employment decisions are considered regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, pregnancy, age (over 40), or any other categories protected by applicable federal, state, or local law. YOU Matter - Our Benefits * ESOP - Employee Stock Ownership * 401K * Annual bonus program based upon performance, profitability, and achievement * 17 PTO days per year plus 10 paid holidays * Medical, Dental, Vision Insurance * Term Life, AD&D Insurance, and Voluntary Life Insurance * Disability Income Protection Insurance * Pre-tax Flexible Spending Plans (Health and Dependent Care) * Charitable Giving Match with our Rosendin Foundation The pay range for this role is what we expect to pay for candidates that meet the specified qualifications and requirements listed on this job description. Candidate's pay can vary based on location, job-related experience, skills, and education. Our success is rooted in our people. We all come together around long-term vision and a sense of shared ownership. As a group, we do whatever it takes to ensure the success of our business and your career. MPS is committed to creating a diverse environment and is proud to be an Equal Opportunity Employer. Employment decisions are considered regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

Job DescriptionDescriptionWe are looking for an organized and adaptable Office Manager/Project Coordinator to oversee office operations and coordinate internal projects. This role requires a proactive individual with strong organizational, communication, and multitasking skills. You will play a key role in maintaining office efficiency, supporting cross-functional teams, and ensuring the smooth execution of various initiatives. This is an onsite role with daily office attendance expected. Our Values • Put Patients First, • Empower Entrepreneurial Provider and Care Teams, • Operate with Integrity & Excellence, • Be Innovative, • Oversee daily office operations, including facilities management, vendor coordination, and office supply inventory, • Manage office systems, such as hotel desks, conference room reservations, and general office equipment, • Collaborate with IT to maintain infrastructure and ensure office technology is up-to-date, • Ensure the office complies with company policies and regulations, • Foster a welcoming, inclusive, and efficient work environment, • Support HR in onboarding new employees and ensure they integrate smoothly into the team, • Plan and support events such as town halls, leadership summits, and other company-wide activitiesProject Coordination, • Assist in planning and executing office-related projects and events, • Track project timelines, deliverables, and milestones for internal initiatives, • Serve as the main point of contact for coordinating office projects with cross-functional teams, • Provide support in scheduling, organizing meetings, and ensuring project-related tasks are completed on time, • Proven experience in office management, project coordination, or a similar role, • Excellent organizational, multitasking, and time management abilities, • Ability to thrive in a fast-paced and dynamic environment, • Proficiency in Microsoft Office Suite and standard business systems, • Exceptional communication and interpersonal skills, with a focus on fostering positive relationships, • Strong attention to detail and problem-solving skills, • Our organization follows an in-person work structure where the expectation is to work onsite on a daily basis. The office location is 19500 HWY 249 Suite 570 Houston, Texas 77070.

Job DescriptionDescription: Director of Sales & Marketing Department: Sales Reports To: General Manager FLSA: Exempt Job Summary The Director of Sales and Marketing is responsible for developing and executing strategic sales and marketing plans to achieve revenue goals, drive market share, and enhance the hotel’s brand presence. This role leads a team of sales and marketing professionals, fosters relationships with key clients, and collaborates with other departments to ensure guest satisfaction and revenue growth. Education & Experience • A minimum of 6 years of progressive experience in hotel sales, or a 4-year degree with at least 2 years of relevant experience, or a 2-year degree with at least 4 years of related experience., • A valid driver’s license is required., • Excellent verbal and written communication skills are essential for negotiating, persuading, selling, and influencing other management personnel, hotel guests, and corporate clients., • Strong proficiency in professional selling techniques, including opening, probing, supporting, and closing sales., • Strong analytical and strategic skills for effective sales deployment., • Proficient in general computer skills, particularly with Microsoft Office products., • Ability to work independently while managing multiple tasks., • Strong organizational and presentation abilities., • Proven capability to work with people from diverse backgrounds and solve complex problems while fostering a productive sales environment., • Coordinate all group, transient, and catering sales efforts to maximize revenue., • Develop, recommend, and manage the annual budget, marketing, public relations, and sales programs to drive rates, occupancy, and food and beverage opportunities, ensuring revenue and profit goals are met., • Actively conduct outside sales calls, lead sales tours, and entertain clients., • Negotiate contracts and understand the details within to secure the best terms., • Stay informed about market trends and revenue opportunities, adjusting strategies accordingly., • Track and evaluate the performance of top accounts, identifying trends and forecasting future opportunities., • Adhere to Dreamscape Hospitality’s policies, sales standards, and performance metrics., • Meet individual and team sales goals, as well as budget targets., • Train hotel staff to recognize and seize sales opportunities, increasing occupancy and revenue., • Work with the General Manager and Corporate HR to manage the hotel sales team, ensuring staff are hired, trained, developed, and motivated. Handle performance reviews, disciplinary actions, and team development., • Supervise the Catering & Event Management Team to meet or exceed catering, food and beverage, and meeting room rental budgets., • Gain comprehensive knowledge of hotel operations, including Sales, Food & Beverage, Front Office, and Reservations., • Maintain a strong presence in the local community and industry organizations., • Attend and lead meetings as required, providing ongoing training to staff., • Foster professional relationships with marketing partners and internal departments, • Travel weekly as required., • Create and execute integrated marketing plans, including digital marketing, PR, promotions, and branding campaigns., • Oversee content creation and brand consistency across all marketing channels (website, social media, advertising, etc.) The following outlines the work environment employees will encounter while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. General Dreamscape Hospitality is an at-will employer. This document does not constitute a contract of employment, and nothing contained in this job description issued by Dreamscape Hospitality is intended to create a contract of employment or guarantee employment. is a guideline and does not constitute a written or implied employment contract. This job description is not intended to be all-inclusive; additional details will be specified by the direct supervisor. The associate may also perform other reasonable business duties assigned by their direct supervisor. Requirements:

Job Description Job Title: Sales Manager Department: Sales Supervisor: Director of Sales Summary The Hotel Sales Manager leads the sales efforts to grow revenue through room bookings, group reservations, and event space sales. This role is pivotal in identifying new business opportunities, nurturing client relationships, and coordinating with internal departments to ensure seamless guest experiences. Essential Duties and Responsibilities include the following. Other duties may be assigned. • Revenue Generation: Develop and execute strategic sales plans to increase hotel occupancy and event bookings., • Client Acquisition & Retention: Identify new markets, build relationships with corporate clients, travel agents, and event planners., • Contract Negotiation: Prepare proposals, negotiate terms, and finalize contracts for group reservations, conferences, and special events., • Team Collaboration: Work closely with revenue management, marketing, and operations to align sales strategies and ensure service delivery., • Sales Reporting: Monitor performance metrics, analyze trends, and report on sales activities to hotel leadership., • Market Analysis: Stay informed on industry trends, competitor offerings, and customer preferences to refine sales tactics. Supervisory Responsibilities This job has no supervisory responsibilities. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience Bachelor's degree from four-year college or university preferred; or two years related experience and/or training in a hotel / resort sales environment; or equivalent combination of education and experience. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is occasionally required to stand; walk and sit. The employee must occasionally lift and/or move up to 25 pounds.

Job Description Blossom Hotel is Houston’s newest and most distinctive luxury destination for business and leisure. Located steps from the nations largest medical and research community at Texas Medical Center, near NRG Stadium and Rice University. Positioned at the axis of innovation and inspiration, guests can enjoy the diversity of nearby neighborhoods, world-class dining options and attractions. We are looking for our next great team member to join us in filling the position of Front Desk Manager. The Front Office Manager oversees the daily operations of the front desk, concierge, bell/valet, and guest services teams to ensure an exceptional arrival, stay, and departure experience. This leader upholds luxury service standards, drives guest satisfaction, and supports departmental training, performance, and financial goals. What we provide you with: * Competitive pay • Hilton Travel discounts on all Hilton brand properties worldwide Hotel room discounts with our Crescent managed properties across North America for you and your family members * Excellent benefits plans for eligible associates and your family members * Paid time off * Career development opportunities in a luxury hospitality environment • Free meals Supervise and manage front office teams, including Front Desk Agents, Supervisors, Concierge, and Bell/Valet staff. * Ensure smooth daily operations including check-in, check-out, room assignments, billing, and guest inquiries. * Act as the primary point of contact for guest issues, ensuring timely resolution with professionalism and discretion. * Oversee staffing, scheduling, onboarding, training, and performance management. * Maintain a strong presence in the lobby, engaging with guests and supporting associates. Guest Experience & Service Standards * Ensure consistent delivery of luxury hospitality standards. * Oversee VIP arrivals, special requests, and guest preferences. * Monitor guest satisfaction scores, respond to feedback, and implement service improvements. * Collaborate with Housekeeping, Reservations, Sales, Revenue, and Food & Beverage to optimize guest experiences. Financial & Administrative Duties * Monitor department budget, forecast labor needs, and control expenses. * Review daily reports, occupancy, arrivals/departures, and room inventory. * Assist in revenue-enhancing initiatives such as upgrades, packages, and loyalty program enrollment. * Ensure compliance with policies, safety protocols, and brand standards. Communications & Coordination * Conduct pre-shift briefings and regular meeting updates. * Maintain accurate documentation and logs for guest concerns, incidents, and follow-up. * Serve as Manager-on-Duty as required, handling emergencies or escalations. Does this sound like you? * Minimum 2–4 years of front office or guest services leadership experience, preferably in a luxury or upscale hotel. * Strong knowledge of PMS (Opera/Fosse/OnQ or similar) and front office systems. * Exceptional leadership, communication, and interpersonal skills. * Proven ability to handle high-pressure situations calmly and professionally. * Experience managing VIP guests and high-profile clientele. * Flexible availability, including nights, weekends, and holidays. * Bachelor’s degree in Hospitality Management or related field preferred. * Ability to stand for long periods. * Occasionally lift, move, or handle items up to 30 lbs. Curio Collection by Hilton Properties

Job DescriptionWhy You’ll Love This Aviation Front Desk Customer Service Representative JobDid you ever want to work in aviation but didn’t know how to break into the industry? Would you like working in a fast-paced environment around some of the most incredible professionals in aviation? If so, this Front Desk Customer Service Representative position with Atlantic Aviation at IAH in Houston, TX may be perfect for you! Pay: $ / hour Schedule: Requires availability for any/all shifts including overtime, weekends, holidays, and on-call duty In this position, you will be the first point of contact for clientele arriving at the facility. You will get the opportunity to interact with many large corporations’ flight departments and high-profile clients! In this position, you will perform assigned tasks related to providing services for corporate aircraft, cargo and passenger charters, and other general aviation aircraft. Use your experience and outgoing personality to build a career in aviation you are excited about and apply for the Front Desk Customer Service Representative job today! ResponsibilitiesFront Desk Customer Service Representative Responsibilities • Provide customers with professional service and assistance, • Making hotel and catering reservations for inbound and outbound aircraft, • Processing customer purchases and fuel transactions, • Work closely with line service personnel and pilots, ensuring all customer service needs are met, • Occasional travel may be required to support another Atlantic location., • You may be occasionally assigned to another Atlantic location based on geographical proximity as business needs require. Required SkillsFront Desk Customer Service Representative Qualifications, • Customer service/hospitality experience, • High school diploma or GED certificate, • 18 years of age, • A valid state driver’s license, • Ability to comprehend and perform basic math calculationsWe maintain a drug-free workplace and perform pre-employment substance testing.

Job Description Hotel : Houston Marriott9100 Gulf FreewayHouston, TX 77017Full timeCompensation Range : 18.00 Compensation is determined based on a variety of factors, including experience, skills, qualifications, and the specific location of the role. Actual pay may differ depending on these factors. What's in it for you? The Atrium SPIRIT is a belief in the power of Service, Perseverance, Inclusion, Respect, Innovation, and Teamwork to create an environment where everyone thrives. We go above and beyond to deliver exceptional guest experiences, work together to overcome challenges, and are passionate about positively impacting those around us. • Career Growth & Learning - 40% of our management hires are internal promotions!, • Invest in Your Future - 401(k) plan with company match., • Comprehensive Health Coverage - Medical, dental, and vision insurance options., • Paid Time Off & Vacation - Enjoy exclusive Atrium Traveler and brand discount programs to explore new destinations, • Perks That Fit Your Life - Enjoy DailyPay, wellness programs, tuition reimbursement, and exclusive discounts on your favorite brands and services. What You Will Do: • Support the sales team by handling inquiries, leads, phone calls, reports, and general admin work., • Assist group, catering, and business travel clients with reservations, rooming lists, updates, and questions., • Help prepare proposals, contracts, and group documentation, including uploading signed agreements., • Manage on-property social media accounts (if applicable), including posting and responding to guest reviews., • Collaborate with Convention and Visitors Bureaus, manage office supplies, and pitch in wherever needed., • Assist with research, billing questions, reward points, and brand systems like Delphi or OnQ. What We Are Looking For: • At least 1 year of customer service or administrative experience., • Friendly, detail-oriented multitasker with excellent written and verbal communication., • Comfortable working in Microsoft Office; bonus points for experience with hotel systems like Delphi.fdc or Opera., • Able to sit at a desk and manage phone, email, and system tasks for most of the day. Why Atrium? Hear it from Emilee H, "What makes Atrium's culture stand out is its commitment to investing in its associates and fostering a culture of growth. The company supports continuous learning and development, ensuring that every team member has the opportunity to grow and succeed each day". Atrium is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status. Notice of candidate Privacy Rights:

Senior Administrative Assistant - Generation Park Essential Job Functions: • Provides administrative support to administrator and faculty members with regard to paperwork (to include new faculty set up), run faculty loads, initial daily schedules, textbook adoptions support, order supplies, process EPAFs and leave forms, grades and class rolls., • Interfaces daily with students, administrators, various departments, visitors, staff, and faculty., • Enters student data for new, transition and current students; maintains various computer-based records/files, creates classes and assists with course substitution forms., • Schedules and coordinates multiple meetings and room reservations to include Faculty, Advisory Board, Job Fair, Information Sessions and New Student Orientations. Records and transcribes meeting minutes., • Works with Department Chairs and Division Operations Coordinators by initiating class cancellations, development of class schedules and catalog revisions (i.e. updates to program promotional brochures, materials, or website). . Prepares and processes requisitions and invoices as needed and Banner entry via several banner programs., • Maintains affiliation agreements, career cluster six-year plans and agreements, and complete ad hoc projects, as assigned., • Performs general office duties such as: type letters, memos, substitute forms, and reports to include state reporting as required., • Processes P-card statements and maintains P-card records and expenditures., • Coordinates travel arrangements, hotel, and parking reimbursements. Additional Job Functions:, • Collect and process end of course folders., • Orders inventory supplies and submits expenses, • Coordinates facilities for classroom use, including maintenance requests., • Order exams., • Works Business Office as required to include attending training class for this need., • Performs other duties as assigned., • Proctor as needed and help with recruiting development needs. Knowledge, Skills and Abilities: • Ability to demonstrate the College values, • Must project a professional image, have excellent telephone etiquette and communication skills, • Must be extremely accurate and have excellent proofreading, grammar and spelling skills, • Must be able to work in a team environment, be flexible with good public relations skills, work well with details and deadlines, balance multiple tasks, analyze and solve problems and work independently in a fast-passed office environment, • Above requirement including one or more years in a higher education environment Note: The duties of this position require a physical presence at the assigned on-site work location during unrestricted operations with very limited or no opportunity for remote work arrangements. Salary Grade: 106 Salary is based on the Board-approved salary schedule for the current fiscal year. ___ Requisition Number: req6265 Posting Close Date: 5/25/2026 at 6 pm CST Apply NowShare Save Job

Night Audit Residence Inn by Marriott Houston I10 West Park Row - Houston, TX 77084 Overview Position Type Full-Time/Part-Time Description Balances and audits for accuracy room revenue, food and beverage revenue; assists in the preparation of all reports relevant to daily revenues. Prepares various audit worksheets as well as the Daily Flash Reports. Assumes responsibilities of Manager on Duty from Midnight until the morning shift arrives. Logs guest complaints into the Front Desk Communication or Log Book. Register guests into the hotel and checks guests out of the hotel. Balances and audits for accuracy all room and tax charges, cashiers reports and guest and house accounts. Completes and transmits daily management and accounting reports and supporting documents; prepares customer tracking report, market segmentation report, food and beverage revenue report necessary to ensure the accurate accounting of hotel revenues and expenses. Communicates with other hotel departments as necessary to resolve accounting discrepancies and to request or provide information. Performs all Guest Service Representative functions as required; may assist in booking room reservations; may assist in answering hotel phone calls and notifying guests of messages; will facilitate proper security of department keys. Responds quickly to guest requests in a friendly manner. Follows up to ensure guest satisfaction. Handles confidential information, including guest records, with a high degree of integrity. Makes daily deposits (as applicable). Verifies room charges and rates; verifies register has appropriate starting cash. Manages daily paperwork including occupancy report; guest list; cash drawer summary; balance sheet; account summary; history file; and housekeeping report. Submits reports to the corporate office as appropriate. Monitors room availability. Blocks rooms and handles guest requests. Performs and documents security walks on a regular basis. Has a thorough knowledge of emergency procedures and the implementation of procedures. Prepares continental breakfast on time; replenishes breakfast items as needed. Performs duties of a Guest Service Agent, including laundry functions as directed. May be required to make management decisions in the managers absence. Provides a professional image at all times through appearance and dress. Follows company policies and procedures. Note: Other duties as assigned by supervisor or management

Job Title: Front Desk Clerk/Guest Service Agent Department: Rooms Supervisor: Front Office Manager, Guest Service Manager, and/or GM Summary As a Front Desk Agent, you are the first point of contact for guests, delivering exceptional service and creating a welcoming experience. You will handle check-ins and check-outs, manage reservations, respond to guest inquiries, and ensure smooth front desk operations in accordance with hotel standards. Essential Duties and Responsibilities include the following. Other duties may be assigned. • Greet guests warmly and professionally upon arrival., • Process check-ins, check-outs, and room assignments efficiently., • Handle guest requests, complaints, and inquiries with courtesy and urgency., • Manage phone calls, reservations, and room availability., • Maintain accurate records and perform basic cashiering duties., • Collaborate with housekeeping and other departments to ensure guest satisfaction., • Uphold safety, security, and cleanliness standards in the front desk area., • Consistently communicate hotel services and amenities to guests., • Effectively communicate shift change over information as needed. This job has no supervisory responsibilities. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience 6 months or more of front desk experience; preferably with brand experience Certificates, Licenses, Registrations May be required to hold a current TABC (TX) or RVSP (LA) certification. Must have a valid Driver's License if driving hotel shuttle. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee will be regularly required to stand and walk for prolonged periods of time and occasionally sit. The employee must occasionally lift pull/push and/or move up to 25 pounds.

Hilton is seeking a Front Desk Supervisor to oversee front desk operations and ensure guests receive excellent customer service throughout their stay. The Front Desk Supervisor assists with daily front desk operations, supports Front Desk Agents during busy shifts, handles escalated guest concerns, and helps manage the check-in and check-out process to ensure efficiency and accuracy. Responsibilities include supervising front desk staff, training new employees, creating shift schedules, assisting with guest service issues, authorizing refunds or room changes when necessary, monitoring room availability and reservations, coordinating with housekeeping and maintenance to ensure rooms are ready, and ensuring Hilton service standards are maintained at all times. This position typically pays $16 to $35 per hour depending on location, experience, and hotel size, with higher wages often offered at large or high-occupancy properties. Full-time employees may be eligible for benefits including health, dental, and vision insurance, paid time off, 401(k) with company match, Hilton employee hotel discounts, paid holidays, and advancement opportunities into hotel management roles. Some hotels may also offer performance bonuses, shift differential pay for evening or overnight shifts, and incentive bonuses tied to guest satisfaction scores or upselling programs.

Job Overview The Night Auditor is a crucial member of the hotel staff responsible for overseeing the financial and administrative activities during the night shift. This role requires attention to detail, excellent organizational skills, and the ability to work independently. What You'll be Doing: • Guest Services:, • Assist guests with late check-ins and early check-outs, providing a welcoming and hospitable atmosphere., • Address guest inquiries, concerns, and requests during the night shift, ensuring high levels of customer satisfaction., • Front Desk Operations:, • Process check-ins and check-outs for guests arriving and departing during the night hours., • Manage reservations and room assignments, ensuring accurate information and availability., • Handle phone calls, take messages, and provide information to guests as needed., • Maintain organized and accurate records of financial transactions, guest interactions, and other relevant information., • Ensure compliance with data protection and privacy regulations when handling guest information., • Complete various administrative tasks such as filing, data entry, and preparing reports for the following day's operations., • Nightly Reports and Reconciliation:, • Compile and distribute daily reports to various departments, including management, housekeeping, and maintenance., • Verify and reconcile guest accounts, ensuring accuracy in charges and payments., • Prepare and balance daily revenue reports, including room revenue, food and beverage revenue, and other revenue streams., • Accounting and Bookkeeping:, • Post charges, payments, and adjustments to guest accounts accurately., • Perform end-of-day reconciliation and close the day's financial transactions in the hotel's property management system., • Security and Safety:, • Monitor the hotel premises during the night shift, ensuring the safety and security of guests and the property., • Respond to emergencies, such as fire alarms, medical incidents, and security breaches, and take appropriate actions. Skills and Abilities, • High School Education, or an equivalent of previous experience., • Proven experience in hotel front office operations or guest services., • Excellent communication and problem-solving abilities., • Proficiency in hotel management software and computer systems., • Experience with Microsoft Office applications. Working Conditions & Physical Effort: Physical work is a primary part of many of our hotel and resort jobs. Physical requirements include extended standing and walking, climbing, bending, reaching, pulling, pushing, kneeling, and lifting to 50 lbs. Some work is performed in an interior hotel environment with equipment and machines. Benefits: Benefits for Full Time employees may include: • Health, Dental and Vision Insurances, • Disability Insurances, • Supplemental Life Insurances, • Flexible Spending Accounts, • 401(k) Retirement Plan with Company Match, • Paid Time Off, Vacation and Holidays, • Employee Assistance Program Part-Time Benefits Also Available! EEO/VET/DISABLED Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Concord Hospitality - 1314 Texas Avenue - Responsibilities: Processing credit card transactions and other (restaurant, events, lounge) for the day; Handling phone system, transferring calls, reservations, etcc; Verify, balance and review hotel room availability; Perform Check-in and Check-out proced

Primary responsibilities include: registering guests, making and modifying reservations, hotel operator,and concierge duties. Maintain confidentiality of all guests and hotel information. Maintain complete knowledge at all times of all hotel features/services, hours of operation, room types, numbers

Assists customers in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, directions, etc. The Hotel Ambassador assists guests with overall guest experience. Answer phone calls in a timely manner to place reservations, promote, upsell hotel serv

Handle reservations, cancellations, and modifications accurately using the hotel's property management system. As a growing hotel ownership and management company, we partner with trusted brands such as Marriott and Westin to deliver exceptional service while fostering a culture of accountability, g

Job Description The Front Office Manager (FOM) is responsible for overseeing all front office functions, including guest services, reservations, concierge, and front desk operations. This role ensures smooth day-to-day operations, maximizes guest satisfaction, and leads a high-performing team. Key Responsibilities • Manage and supervise front desk, concierge, and guest services teams, • Ensure exceptional guest experience from check-in to check-out, • Handle guest complaints and resolve issues professionally and efficiently, • Monitor room inventory, occupancy, and rate strategies in coordination with revenue management, • Maintain compliance with hotel policies, procedures, and brand standards, • Train, mentor, and evaluate front office staff performance, • Coordinate with housekeeping, maintenance, and other departments, • Prepare reports on occupancy, revenue, and guest feedback, • Ensure accurate billing, cash handling, and audit proceduresQualifications, • Bachelor’s degree in Hospitality Management or related field preferred, • 3–5+ years of experience in hotel front office operations, with at least 1–2 years in a supervisory role, • Strong leadership, communication, and problem-solving skills, • Proficiency in Property Management Systems (e.g., Opera, Cloudbeds), • Customer-focused mindset with attention to detail, • Ability to work flexible schedules, including weekends and holidaysPreferred Skills, • Experience with U.S. hotel standards and compliance, • Strong understanding of revenue management principles, • Multilingual abilities are a plusCompensation & Benefits, • Competative Salary, • Health, dental, and vision insurance, • Paid time off and holidays qT8RZP0EzJ

Job Description At Moody, we believe that people are the most important ingredient of any business. It’s the people who ultimately determine what can be achieved. That’s why creating a culture based on trust, respect, and hard work is our top priority. We encourage our people to always reach higher, learn more, and live up to their potential, delivering our customers the best real estate solutions possible. The Hampton Inn Houston I-10W Energy Corridor, managed by Moody National Management LP is currently looking for Front Desk Clerks to join our team. All associates are offered competitive pay, flexible scheduling opportunities, paid holidays and 401(k) with Employer Match. Full-time associates also enjoy paid time off and comprehensive benefits (including medical, dental, and vision). Summary: The Front Desk Clerk is the first point of contact for guests visiting our hotel. They are responsible for processing guests in and out of the hotel in a professional and efficient manner to maximize customer satisfaction. This includes greeting guests, checking them in/out, and providing them with information about hotel services and amenities. Essential Functions: • Complete Front Desk activities related to guest check-ins and check-outs in accordance with established policies and procedures; accurately conduct all cash handling and credit card processing activities., • Respond to customer concerns, issues, inquiries, and input in a timely, professional, and courteous manner; resolve customer complaints, escalate issues as necessary or report to other departments for resolution; accommodate guest requests, when possible, within policies/procedures., • Pre-register, block reservations and take same-day reservations following hotel rate structures, discounts, and sell strategies; cancel reservations according to procedures., • Accurately complete any logs/reports as specified by management., • Arrange for alternative lodging for guests (walk the guests) when necessary and in accordance with established procedures., • Other duties as assigned by management. Skills: • Excellent problem-solving, interpersonal, written/verbal communication and telephone etiquette skills., • Excellent command of the English language; second language proficiency desirable., • Excellent time management skills and ability to multi-task and prioritize work., • Strong customer service skills with a friendly and approachable demeanor., • Ability to work well independently and in a team environment. Competencies: • Approachability - Is easy to approach and talk to; spends the extra effort to put others at ease; can be warm, pleasant, and gracious; is sensitive to and patient with the interpersonal anxieties of others; builds rapport well; is a good listener; is an early "knower", getting informal and incomplete information in time to do something about it., • Communication Skills - Is able to communicate clearly and succinctly in a variety of communication settings, styles and methods; can get messages across that have the desired effect., • Dependability - The extent to which the employee can be depended upon to be available for work, do it properly, and complete it on time with minimal supervision. The degree to which the employee is reliable, trustworthy, and persistent., • Guest Relations - Communicates with guests in a professional and courteous manner. Puts their needs and wants first., • Work Quality - Is dedicated to providing the highest quality products and services which meet the needs and requirements of internal and external customers; is committed to continuous improvement through empowerment and management by data; is willing to re-engineer processes from scratch; is open to suggestions and experimentation; facilitates a learning environment leading to the most efficient and effective work processes. Education and Experience: • High School diploma or equivalent., • Previous experience in a hotel environment preferred but not required., • All positions must also complete any additional training required by manager or as assigned by the Brand or Moody. Physical Demands & Work Environment: • This job operates indoors in a hotel environment., • Ability to frequently stand, bend, kneel, walk and reach with hands and arms., • Ability to occasionally lift products and supplies, up to 25 pounds.

Job Description Job Title: Front Desk Clerk/Guest Service Agent Department: Rooms Supervisor: Front Office Manager, Guest Service Manager, and/or GM Summary As a Front Desk Agent, you are the first point of contact for guests, delivering exceptional service and creating a welcoming experience. You will handle check-ins and check-outs, manage reservations, respond to guest inquiries, and ensure smooth front desk operations in accordance with hotel standards. Essential Duties and Responsibilities include the following. Other duties may be assigned. • Greet guests warmly and professionally upon arrival., • Process check-ins, check-outs, and room assignments efficiently., • Handle guest requests, complaints, and inquiries with courtesy and urgency., • Manage phone calls, reservations, and room availability., • Maintain accurate records and perform basic cashiering duties., • Collaborate with housekeeping and other departments to ensure guest satisfaction., • Uphold safety, security, and cleanliness standards in the front desk area., • Consistently communicate hotel services and amenities to guests., • Effectively communicate shift change over information as needed. This job has no supervisory responsibilities. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience 6 months or more of front desk experience; preferably with brand experience Certificates, Licenses, Registrations May be required to hold a current TABC (TX) or RVSP (LA) certification. Must have a valid Driver's License if driving hotel shuttle. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee will be regularly required to stand and walk for prolonged periods of time and occasionally sit. The employee must occasionally lift pull/push and/or move up to 25 pounds.

Job Description Front Desk Agent Responsibilities: We are seeking a Hotel Front Desk Agent with excellent customer service skills. As a first point of contact with our guest, you must be well-groomed, presentable, and have a pleasing personality to manage all aspects of the guests' accommodation and needs. · Checking-in guests on arrival and checking out on departure. · Posting charges to appropriate guest accounts. · Excellent phone etiquette and communication skills · Complying with company procedures and safety policies. · Performing duties on a daily checklist · working with all the hotel staff as a team player to get any guest issues resolved. · Handle guest inquiries and resolve any issues or complaints in a professional and timely manner · Assist with front desk duties such as answering phone calls, making reservations, and assisting guests with inquiries. · Ability to work independently and handle multiple tasks simultaneously. · Physically able to stand for extended periods and lift 30 lbs. Must have flexible availability. Bi-lingual is a plus Job Types: Full-time, Part-time Pay: $12.00 - $14.00 per hour · Note: This job description is intended to provide a general overview of the position. Duties and responsibilities may be subject to change based on organizational needs.

Job Description Job Title: Front Desk Clerk/Guest Service Agent Department: Rooms Supervisor: Front Office Manager, Guest Service Manager, and/or GM Summary As a Front Desk Agent, you are the first point of contact for guests, delivering exceptional service and creating a welcoming experience. You will handle check-ins and check-outs, manage reservations, respond to guest inquiries, and ensure smooth front desk operations in accordance with hotel standards. Essential Duties and Responsibilities include the following. Other duties may be assigned. • Greet guests warmly and professionally upon arrival., • Process check-ins, check-outs, and room assignments efficiently., • Handle guest requests, complaints, and inquiries with courtesy and urgency., • Manage phone calls, reservations, and room availability., • Maintain accurate records and perform basic cashiering duties., • Collaborate with housekeeping and other departments to ensure guest satisfaction., • Uphold safety, security, and cleanliness standards in the front desk area., • Consistently communicate hotel services and amenities to guests., • Effectively communicate shift change over information as needed. This job has no supervisory responsibilities. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience 6 months or more of front desk experience; preferably with brand experience Certificates, Licenses, Registrations May be required to hold a current TABC (TX) or RVSP (LA) certification. Must have a valid Driver's License if driving hotel shuttle. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee will be regularly required to stand and walk for prolonged periods of time and occasionally sit. The employee must occasionally lift pull/push and/or move up to 25 pounds.

Job Description Job Description Job Title: Front Desk Clerk/Guest Service Agent Responsible for providing quality guest service as it pertains to all front office operations including but not limited to checking in/out of hotel guests; phone/PBX operations, mail/message service, hotel reservations, concierge services etc. in a professional and hospitable manner. Essential Duties and Responsibilities include the following. Other duties may be assigned. Check-in and check-out hotel guests in a confident, professional, and friendly manner. Anticipate guests’ needs, respond promptly and acknowledge all guests, however busy and whatever time of day. Provide gracious and efficient telephone service. Review arrivals noting special requests and blocking rooms as necessary for VIP and group arrivals. Complete all items as listed on shift checklists. Ensure proper credit card procedures are followed at all times to include credit card authorization/charging and guest signature on registration slip. Adhere to all cashiering procedures: open, secure and balance out shift banks to include the verification of all cash, Issue guest safety deposit boxes as requested. Communicate service and amenities of the hotel to guests. Communicate pertinent guest information to designated departments/personnel (i.e., special requests, amenity deliver). Meet with departing Front Office staff to review business status and follow up items. Provide Concierge service - fluent knowledge of local restaurants, special events, city attractions, and guest amenities. Knowledgeable of hotel fire and emergency procedures. Keep the front desk areas clean and well organized. Assist with reservations calls in a professional manner. Document maintenance needs and submit to appropriate manager. Maintain complete knowledge of all hotel features/services, hours of operation. Knowledge of all room types, numbers, layout, décor, appointments and location; and all room rates, special packages and promotions. Knowledge of daily house count and expected arrivals/departures and room availability status for any given day. Prepare any/all reports as directed. Prepare appropriate housekeeping reports as directed. Education and/or Experience 6 months or more of front desk experience; preferably with brand experience Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly be required to stand and walk and occasionally sit. The employee must occasionally lift pull/push and/or move up to 25 pounds. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.

Job DescriptionDescription: Job Summary Front Desk Agents are responsible for greeting and registering the guest, providing outstanding guest service during their stay, and settling the guest’s account upon completion of their stay. Primary responsibilities include registering guests, making and modifying reservations, hotel operator, and concierge duties. Providing attentive, courteous and efficient service to all guests prior to arrival and throughout their stay, while maximizing room revenue and occupancy. Education & Experience • High School diploma or equivalent required; College course work in related field helpful., • Experience in a hotel or a related field preferred., • Possess a positive and upbeat personality with a desire to deliver outstanding customer service to our guests., • Demonstrate the ability to multi-task, be detail-oriented, and be able to problem solve in order to effectively deal with internal and external customers., • Must be able to convey information and ideas clearly., • Must be able to evaluate and select among alternative courses of action quickly and accurately., • Must work well in stressful, high-pressure situations., • Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary., • Must be effective at listening to, understanding, and clarifying the issues raised by co-workers and guests., • Must be able to work with and understand financial information and data, and basic arithmetic functions., • Ability to perform numerical operations using basic counting, adding, subtracting, multiplying and dividing, • Ability to read, comprehend and write simple instructions and/or short correspondence and memos, • Ability to use logic to define the problem, collect information, establish facts, draw valid conclusions, interpret information and deal with abstract variables for unique or unfamiliar situations, • An operational knowledge of Microsoft Office suite, • Must be willing and have the ability to work a varied schedule that may include evenings, nights, weekends and holidays, • Holds an understanding of hotel products and guest services (i.e. lifestyle, full service, resort, etc), • • Ability to participate in the creation of an enjoyable work environment Requirements: Job Duties & Functions • Approach all encounters with guests and associates in a friendly, service-oriented manner., • Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and name tag when working (per brand standards)., • Maintain regular attendance in compliance with Avion Hospitality standards, as required by scheduling which will vary according to the needs of the hotel., • Comply at all times with Avion Hospitality policies, standards and regulations to encourage safe and efficient hotel operations., • Greet and welcome all guests approaching the Front Desk in accordance with Avion Hospitality standards; maintain a friendly and warm demeanor at all times., • Maintain proper operation of the telephone switchboard and ensure that all Avion Hospitality performance standards are met., • Handle requests for information, mail and messages in an efficient and courteous manner., • Answer guest inquires about hotel service, facilities and hours of operation., • Answer inquiries from guests regarding restaurants, transportation, entertainment, etc., • Establish and maintain good communications and team work with fellow associates and other departments within the hotel., • Be aware of all rates, packages and special promotions; Be familiar with all in house groups; Be aware of closed out and restricted dates., • Obtain all necessary information when taking room reservations and follow rate quoting scenario., • Be familiar with all Avion Hospitality policies and house rules as well as hospitality terminology., • Have knowledge of and assist in emergency procedures as required., • Handle check-ins and check-outs in a friendly, efficient and courteous manner., • Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system., • Ensure logging and delivery of packages, mail and messages as needed to guests and meeting rooms., • Use proper two-way radio etiquette at all times when communicating with other associates., • As needed, deliver guest items such as luggage, newspapers, messages, packages, amenities, or other items requested by guests or team members, • Maintain an up to date working knowledge of all property amenities as well as any special events, local area attractions and things to do around the hotel., • Perform other duties as assigned, which may include, but is not limited to the following: helping coworkers in other areas of the hotel, maintaining a clean and organized work area and overall cleanliness and safety throughout the hotel and grounds

Job DescriptionPosition Summary The Front Desk Agent serves as the primary point of contact for guests, delivering exceptional customer service while managing front desk operations, food and beverage service, and general guest needs. This role is responsible for creating a welcoming environment and ensuring a seamless and memorable guest experience from arrival to departure. Key Responsibilities • Greet guests warmly and provide efficient check-in and check-out services, • Handle reservations, room assignments, and guest inquiries, • Provide information about hotel amenities, local attractions, and services, • Prepare and serve food and beverages in accordance with brand standards, • Maintain cleanliness and organization of the gallery, lobby, and dining areas, • Process payments, handle cash, and maintain accurate records, • Respond promptly to guest requests, concerns, and complaints with professionalism, • Support housekeeping and maintenance coordination as needed, • Ensure compliance with safety, security, and brand policiesQualifications, • High school diploma or equivalent required, • Previous hospitality or customer service experience preferred, • Strong communication and interpersonal skills, • Ability to multitask in a fast-paced environment, • Basic computer and point-of-sale (POS) system knowledge, • Flexible schedule, including evenings, weekends, and holidaysKey Competencies, • Customer-focused mindset, • Problem-solving and conflict resolution skills, • Attention to detail, • Team collaboration, • Time management and adaptabilityPhysical Requirements, • Ability to stand for extended periods, • Ability to lift up to 25 pounds By applying to this job, you agree to receive periodic text messages from this employer and Homebase about your pending job application. Opt out anytime. Msg & data rates may apply. Powered by Homebase. Free employee scheduling, time clock and hiring tools.

Job Description Job Description Job Title: Front Desk Clerk/Guest Service Agent Responsible for providing quality guest service as it pertains to all front office operations including but not limited to checking in/out of hotel guests; phone/PBX operations, mail/message service, hotel reservations, concierge services etc. in a professional and hospitable manner. Essential Duties and Responsibilities include the following. Other duties may be assigned. Check-in and check-out hotel guests in a confident, professional, and friendly manner. Anticipate guests’ needs, respond promptly and acknowledge all guests, however busy and whatever time of day. Provide gracious and efficient telephone service. Review arrivals noting special requests and blocking rooms as necessary for VIP and group arrivals. Complete all items as listed on shift checklists. Ensure proper credit card procedures are followed at all times to include credit card authorization/charging and guest signature on registration slip. Adhere to all cashiering procedures: open, secure and balance out shift banks to include the verification of all cash, Issue guest safety deposit boxes as requested. Communicate service and amenities of the hotel to guests. Communicate pertinent guest information to designated departments/personnel (i.e., special requests, amenity deliver). Meet with departing Front Office staff to review business status and follow up items. Provide Concierge service - fluent knowledge of local restaurants, special events, city attractions, and guest amenities. Knowledgeable of hotel fire and emergency procedures. Keep the front desk areas clean and well organized. Assist with reservations calls in a professional manner. Document maintenance needs and submit to appropriate manager. Maintain complete knowledge of all hotel features/services, hours of operation. Knowledge of all room types, numbers, layout, décor, appointments and location; and all room rates, special packages and promotions. Knowledge of daily house count and expected arrivals/departures and room availability status for any given day. Prepare any/all reports as directed. Prepare appropriate housekeeping reports as directed. Education and/or Experience 6 months or more of front desk experience; preferably with brand experience Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly be required to stand and walk and occasionally sit. The employee must occasionally lift pull/push and/or move up to 25 pounds. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.

Job Description Sincere Hospitality is actively hiring for a Night Auditor/Front Desk Who we are Sincere Hospitality is a brand new management company founded on the basis of placing people at the heart of everything we do. We are dedicated to fostering a culture of care, respect, and genuine hospitality that embraces our guests, team members, and the communities we serve. Who you are Do you find it easy to be sincere? Do you understand the importance of a great first impression? Do you enjoy the silence of night and think of yourself as a night-owl? If you relate to any of these qualities, this could be the fulfilling job you are looking for! Benefits We are proud to offer competitive wages and the following benefits for full-time and part-time employees: • Vacation and Paid Time Off, • Hotel discounts at brand properties, • Holiday Pay for worked holidays, • Birthday Pay: A full paid day on your birthday! As a pivotal member of the hotel, the Night Auditor is instrumental in shaping the guest experience. Your responsibilities encompass not only administrative tasks but also embody the first point of contact for guests, setting the tone for their stay. In addition, this individual shall be well-versed on hotel-brand standards, guest expectations and local area. This position reports to the Front Desk Supervisor and General Manager. Your day-to-day The Essential Functions and Job Responsibilities for this position make up your day-to-day. They include the following tasks below. • Essential Functions, • Warmly and professionally welcome all guests and ensure quality check-in and checkout experience., • Handles confidential information, including guest records, with a high degree of integrity., • Answers and routes calls, emails, and in-person inquires as appropriate; takes guest messages with accuracy., • Responsible for cash drawer contents and transactions during shift., • Maintains and updates accurate records using the hotel's systems, such as the PMS system., • Demonstrates a keen eye for detail when performing Night Audit functions and procedures., • Ensures common areas/entryway/lobby is clean, neat, and orderly., • Promptly and effectively handles guest requests and complaints with professionalism, tact, and a courteous manner, seeking solutions that align with the hotel's policies., • Job Responsibilities, • Engage with guests in a courteous and helpful manner, addressing any inquiries and ensuring their needs are met., • Seek feedback from guests to identify areas for improvement and relay compliments to the team., • Execute check-in/check-out processes with accuracy and efficiency., • Manage reservations, cancellations, and room assignments to optimize occupancy., • Ensures reservation and billing accuracy., • Maintain up-to-date records on hotel systems (e.g., out of order rooms, guest requests)., • Manage multiple tasks simultaneously, including guest interactions, phone calls, and administrative duties., • Maintain an organized and tidy front desk area, contributing to an overall positive guest impression., • Demonstrate effective communication with housekeeping, maintenance, and other departments to ensure seamless operations., • Collaborate with team members to find solutions and prevent recurring problems., • Address and resolve guest issues promptly and tactfully, seeking solutions that align with the hotel's policies. Note: This job description also serves as a performance evaluation guide. As such, it may be subject to change based on organizational needs. Performance will be assessed based on the following: • Understanding and timely completion of essential functions & job responsibilities and their impact on the organization., • Goal accomplishment and problem solving by being resourceful and applying your knowledge., • Communicating effectively and fostering positive relationships with all other colleagues., • Attending work on time as scheduled and adhering to attendance policy., • Understanding and following processes and procedures for documentation and communication of important information., • High School Diploma or GED, • Proficiency in Microsoft Office programs, • Must be available to work morning and evening shifts The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • While performing the duties of this job, the employee is regularly required to stand for an entire shift or for an extended amount of time; use hands to feel or handle and reach with hands and arms., • The employee is frequently required to walk, bend, sit, climb, or balance, kneel, crouch, or crawl and talk or hear., • The employee must regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds. Disclaimer: This job description is not designed to be a comprehensive list. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice. All other tasks must be performed as assigned or required. Sincere Hospitality is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status.

Job Description Overview Opportunity: Guest Service Agent Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards. Your Growth Path Front Desk Supervisor or Sales Coordinator – Front Office Manager or Sales Manager Your Focus • Immediately greet guests and offer to assist with their needs., • Register and assign guests to hotel rooms., • Establish methods of payment and verify credit., • Make and confirm reservations., • Compute bills, collect payments, and make change for guests., • Transmit and receive messages, using telephones or the PMS system., • Respond to guest requests in a timely manner., • Receive and resolve guest complaints, elevating to supervisor if necessary., • Secure guests' valuables in hotel safe or safe-deposit boxes, if not available in guest rooms., • Perform bookkeeping activities, such as balancing accounts and conducting audits., • Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction., • Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards., • Assist in the breakfast area or assist guests with luggage when staffing assistance is required or during peak periods., • Ensure overall guest satisfaction., • Perform other duties as requested by management. Your Background and Skill • High School diploma or equivalent preferred., • Previous customer service experience or equivalent training required., • Knowledge of PMS systems preferred. HHM Hotels Benefits and Perks • Competitive wages for full time and part time opportunities, • Medical, Dental and Vision Health Insurance, • Paid Time Off, • 401k Company Match, • Daily Pay, • Free Basic Life Insurance, • 24/7 access to TELUS Health, a confidential work-life resource., • Travel Discounts, • Commuter Transit and Commuter Parking Benefits, • Employee Assistance and Wellness Program, • Educational/Professional Development, • Referral Bonus Program Work Environment and Context • Work schedule varies and may include working on holidays, weekends and alternate shifts., • Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching; stooping, kneeling, or crouching. What We Believe People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

Job DescriptionOur property is growing rapidly and we are looking for a night auditor who loves working with people, possesses a strong commitment to customer satisfaction, and has bookkeeping experience! We provide the tools and training to bolster your hospitality career goals. If you are seeking an overnight position with a team of true professionals, apply today!Compensation: $15 - $17 hourly Responsibilities: • Delegate housekeeping, security, and service requests, respond to guest inquiries and resolve guest complaints, process reservations and check-ins, and other front desk agent duties as required, • Prepare and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management, • Make sure every hotel guest has a pleasant stay, • Process additional administrative, bookkeeping. and accounting procedures as required, • High school diploma or equivalent required; some college preferred, • Previous hotel front desk, hospitality, guest services, or night audit experience is preferred, but not required, • Flexible overnight hours are required, • Proficiency with computers is required; experience with reservation and accounting software is desired Located on the Southwest Freeway, between downtown and The Galleria, Crowne Plaza Houston Med Ctr-Galleria Area is a contemporary-styled hotel with innovative spaces and rooms for work-life balance. Placed in trendy Uptown, we are minutes from The Galleria, Texas Medical Center, and the city’s incredible shopping, dining, sports, and entertainment. We’re just ten minutes from downtown Houston, the Museum District, Rice University, and Minute Maid Park. Host events, meetings, and weddings in 12,000 sq. ft. of space, including a modern ballroom. Enjoy Texas fare and cocktails at 2712 Bistro and Bar. Swim in our outdoor pool and get energized in our Fitness Center. Experience the heart of Houston with comfort and sophistication.

Job DescriptionDescription: Guest Services Representative- 402110 Department: Rooms Reports To: FDS/AGM/GM FLSA: Non-Exempt Job Summary: The Guest Services Representative is responsible for providing exceptional customer service to hotel guests, ensuring a memorable experience. This role involves checking guests in and out, handling reservations, and addressing guest inquiries and needs. Key Responsibilities: • Greet guests upon arrival, check them in, and provide information about the hotel’s services and amenities., • Handle guest check-outs, ensuring accurate billing and payment processing., • Answer and manage incoming calls, responding to guest inquiries, and providing solutions to guest issues., • Make, modify, and cancel guest reservations as needed., • Provide concierge services, such as recommending local attractions, restaurants, and activities., • Maintain a tidy and organized front desk area., • Assist with luggage handling and other guest services as required., • High school diploma or equivalent required; some college or hospitality training preferred., • Previous experience in customer service, hospitality, or related field preferred., • Strong communication and interpersonal skills., • Ability to multitask and work in a fast-paced environment., • Basic computer skills; experience with hotel reservation software is a plus., • Must be able to work flexible hours, including evenings, weekends, and holidays. Work Environment: • This job operates in a professional hotel environment., • The role routinely uses standard office equipment such as computers, phones, and photocopiers. Competitive salary, commensurate with experience. Equal Employment Opportunity: Dreamscape is an Equal Opportunity Employer. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. We are committed to providing reasonable accommodation to qualified individuals with disabilities to enable them to perform the essential functions of the job. This job description is not intended to be all-inclusive; additional details will be specified by the direct supervisor. The associate may also perform other reasonable business duties assigned by their direct supervisor. Dreamscape Hospitality reserves the right to change this job description, job responsibilities, duties, and working hours as needs prevail. Requirements: Physical Requirements: Ability to stand, walk, and remain on feet for extended periods. Ability to lift and carry up to 5 pounds occasionally (consider adjustments based on specific needs). Visual and auditory ability to interact with guests, answer phones, and perform job duties safely. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job.

Job Description Job Title: Host/Hostess Department: Food and Beverage Supervisor: Food and Beverage Manager or Director Summary The Food and Beverage Host/Hostess plays a key role in delivering exceptional guest experiences by welcoming guests, managing reservations, and coordinating seating in the hotel’s dining areas. The hostess ensures smooth operations by collaborating with servers, kitchen staff, and management to maintain high standards of service and guest satisfaction. Essential Duties and Responsibilities include the following. Other duties may be assigned. • Greet guests warmly and professionally upon arrival., • Manage reservations and waitlists using booking systems., • Coordinate seating arrangements to optimize service flow and guest comfort., • Provide menus and introduce guests to their server., • Answer guest inquiries regarding menu items, hotel amenities, and dining policies., • Monitor dining room activity to ensure timely table turnover and cleanliness., • Assist with special events, private dining setups, and VIP guest services. This job has no supervisory responsibilities. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience Less than high school education; or up to one-month related experience or training; or equivalent combination of education and experience. Certificates, Licenses, Registrations Current Food Handler’s certificate or ServSafe certification is required. Current TABC (TX) or RVSP (LA) is required. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to stand; walk and talk or hear. The employee is occasionally required to use hands to finger, handle, or feel and reach with hands and arms. The employee must frequently lift and/or move up to 10 pounds.

Job Description Job Title: Legal Executive Assistant Location: Houston, Texas Salary/Payrate: $95k + Benefits Work Environment: On Site Term: Permanent Bachelor’s degree required: No Referral Fee: AMS will pay $500 should the person you refer gets hired Job Description: AMS Staffing, Inc. has partnered with a top tier firm in the houston area in search of an Executive Assistant. The ideal candidate will have at least 5+ years of experience supporting a C-Suite level executive in both personal and business matters. This position will be exposed to highly confidential matters and require extreme professionalism in managing clients and other daily tasks. This candidate must have experience managing a C Suite level executive in several verticals, including: Required Skills and Experience: • Managing calendars;, • Entering time;, • Managing daily agenda;, • Communicating with clients;, • Arranging travel, hotel reservations and other itineraries;, • Reviewing correspondence;, • Drafting correspondence;, • Other duties. Experience: • 5+ years of executive assistant experience supporting C-Suite professionals. Benefits • Medical, Dental, Vision, PTO, 401(k)

Job Description Stratton Amenities is a full-service concierge solution providing luxury, hotel-style front desk concierge services for upscale apartments and condominium buildings. Our mission is to create the most hospitable experience for our associates, residents and clients. We are seeking engaging, energetic, friendly, and professional individuals to provide outstanding service for our residents and guests in our luxury residential high-rise. The ideal candidate is passionate about providing exceptional hospitality and guest experiences. We offer a fun work environment, competitive pay and exciting rewards based on performance and accomplishments. Position Requirements • Excellent verbal and written communication skills, • Excellent problem-solving skills, • Takes pride and ownership in the position and property, • Ability to listen and react quickly to residents’ and guests’ requests in a genuine manner, • Have at least two year of hospitality experience, • Possess amazing interpersonal skills and exceptional guest service abilities, • Be organized, proactive, productive and self-motivated showing a positive attitude, • Maintain a neat and professionally well-groomed appearance, • Think clearly, quickly and efficiently and make concise decisions even under pressure Main Responsibilities • Greet and direct residents and visitors with a pleasant attitude, • Exceed residents' and guests' expectations by providing anticipatory service and ensuring smooth accommodations, • Cultivate and retain cohesive relationships with residents, vendors and contractors, • Professional telephone etiquette and message delivery, • Accurately log guest packages, ensure timely delivery and perform package inventory audits, • Monitor lobby and surveillance cameras and patrol property to ensure resident safety and security, • Assist in the scheduling and completion of all amenities’ requests including local transportation, residents’ move-ins, dinner reservations, pet walking, dry-cleaning pick-ups and drop-offs, event planning, grocery and package delivery, housekeeping, etc., • Ability to maintain confidentiality, • Must be able to work flexible schedules including nights, weekends and holidays Experience Requirements: • Experience in hospitality or upscale customer service or retail, • Must have experience delivering exceptional service Stratton Amenities is an equal opportunity employer. We strongly believe diversity and inclusion are essential to making connections in a culture of service.

Job Description Overview Opportunity: Group Reservations Coordinator As a Reservations & Group Coordinator you will be responsible for assistance with inventory management on all systems, management of group blocks, process reservations for guests and provide services to customers over the phone and in person. Essential Job Functions • Responsible for all pre-registration, room blocks, and handling all special reservation requests for individuals and groups, • Manage assigned group blocks including pick up or approaching cut off dates., • Review group resumes and convey all pertinent information in the system to appropriate personnel, • Perform audits and maintenance on all systems such as PMS and CRS to ensure content and information is correct, • Process all third party commissions and reconciliations as directed by the Reservations Manager, • Ability to quickly answer guest calls and respond to guest emails with impeccable communication., • Ability to identify, research, resolve and communicate guest issues and requests with expedient follow-up if necessary, • Ability to complete logs and reports accurately and expediently, • Responsible for assistance with inventory and rate management on all internet sites, • Conduct competitive rate and availability surveys, • Work with sales and catering as group rooms coordinator for room blocks, • Maintain a complete knowledge of sales strategies, restricted dates, rates, and room types, all room rates, packages, and promotions, guestroom layouts, contracted/negotiated rate agreements with clients, scheduled events, and guest services (hours of operation, cost, availability), • Process reservations, including sending reservation and confirmation letters and entering requests, • Monitor daily sales activity and alert Guest Services Manager of sold out nights, group status and possible problem situations., • Minimum one year of experience in coordinator role in a hotel environement., • Self-directed with a superior customer service skills., • Able to prioritize and resolve issues based on severity and necessity, • Able to expertly manage and prioritize multiple technical issues and manage projects simultaneously. People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

As a Reservations & Group Coordinator you will be responsible for assistance with inventory management on all systems, management of group blocks, process reservations for guests and provide services to customers over the phone and in person. Process reservations, including sending reservation and c

Seeking participants for Focus Group and market research studies.Work part-time from home and earn up to $750 per week.Register to see if you are eligible.Customer service representative agent experience not required.Remote Work From Home Customer Service Representative Agent - Part Time Market Rese

Morada Senior Living - - Responsibilities: Performs cleaning duties according to schedule in assigned areas such as apartment homes, common areas, lounges and offices; Sweeps, dusts, dust mops, and wet mops all floors and stairways; spot cleans and vacuums floors, rugs, carpets and runners; Cleans,

Seeking participants for Focus Group and market research studies.Work part-time from home and earn up to $750 per week.Register to see if you are eligible.Customer service representative agent experience not required.Remote Work From Home Customer Service Representative Agent - Part Time Market Rese

Cleaner] - Competitive Hourly Rate ($23-$30 per hour) / Fully Flexible Scheduling (Morning, Afternoon, Evening, or Night) - As a Housekeeper at Sittercity, you will: Clean and maintain the cleanliness of designated areas in the household; Dust and polish furniture and fixtures; Vacuum and mop floors

Seeking participants for Focus Group and market research studies.Work part-time from home and earn up to $750 per week.Register to see if you are eligible.Customer service representative agent experience not required.Remote Work From Home Customer Service Representative Agent - Part Time Market Rese

Two Maids & A Mop - JobID: 100-169170683 [Room Attendant / Cleaner] As a Housekeeper at Two Maids & A Mop, you'll: Provide residential cleaning services that range from routine weekly maintenance to deep cleanings of a home from top to bottom; Demonstrate the willingness and ability to learn the sys

Seeking participants for Focus Group and market research studies.Work part-time from home and earn up to $750 per week.Register to see if you are eligible.Customer service representative agent experience not required.Remote Work From Home Customer Service Representative Agent - Part Time Market Rese

Creative Solutions in Healthcare - 7514 Kingsley Street - Responsibilities: Clean resident and facility areas including bathrooms, bedrooms, hallways, and common spaces; Restock paper products, soap, and supplies; Disinfect surfaces and maintain cleanliness; Engage respectfully with residents, visit

Seeking participants for Focus Group and market research studies.Work part-time from home and earn up to $750 per week.Register to see if you are eligible.Customer service representative agent experience not required.Remote Work From Home Customer Service Representative Agent - Part Time Market Rese