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  • Customer Service Representative (CSR)
    Customer Service Representative (CSR)
    25 days ago
    $18–$20 hourly
    Full-time
    Manhattan, New York

    Position: Customer Service Representative Location: New York, Manhattan Are you ready to grow your career with Whizz, a leader in providing innovative transportation solutions for delivery riders? We are seeking an enthusiastic and detail-oriented Customer Service Representative to join our team and take charge of the day-to-day operations of one of our e-bike stores in New York, Union Square. In this role, you will oversee customer service, inventory tasks, and operational tasks, while ensuring that the store operates seamlessly. Your dedication will be rewarded with a competitive hourly rate of $18-$20 per hour, along with performance-based bonuses. Join Whizz today and help us make transportation solutions faster, smoother, and more innovative! Key Responsibilities: New Customers: • Help customers choose the right bike, battery, accessories, and services., • Assist with signing up for subscriptions, processing payments, and setting up accounts., • Explain bike features and make sure customers have a great first experience. Existing Customers: • Support customers with repairs, payments, and subscription questions., • Coordinate repairs with mechanics and perform minor bike adjustments when needed., • Handle invoicing, service follow-ups, and work with customer accounts., • Inspect bikes and manage fines when necessary. Operations & Store Support: • Prepare reports about sales, inventory, and store operations., • Monitor inventory levels and coordinate stock as needed., • Keep the store clean, organized, and welcoming., • Assist with opening and closing the store., • Support your team and supervisor with other tasks as needed. Requirements: • Comfortable using Microsoft Office, Google Sheets, and other common productivity tools., • Good at multitasking and staying organized in a busy environment., • Ability to connect and work well with different types of people., • Flexible to work weekdays and weekends (if necessary)., • Knowledge of additional languages (Spanish, French, or others) is a plus. Employee benefits: Training provided: We believe in empowering you to reach new heights. Paid time off: Recharge and relax with vacation, sick leave, and public holidays. 401(k) retirement plan: Invest in your future. Performance-based bonuses: Enjoy additional bonuses tied to your outstanding performance. Flexible 8-hour shifts: Balance work and life seamlessly.

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  • CDL Driver A - FTAL (Full Time Annual Leave) Bilingual Preferred (English/Spanish)
    CDL Driver A - FTAL (Full Time Annual Leave) Bilingual Preferred (English/Spanish)
    1 month ago
    Full-time
    City of Orange

    Company Overview: SiteOne Landscape Supply is the largest national distributor of landscaping products across the United States and Canada. As a leading supplier of wholesale goods for green industry professionals, we have a long history of serving those who design, build, and maintain outdoor spaces – from lawns and gardens to golf courses, sport fields and more. We pride ourselves on knowing our customers and their business better than anyone else and providing them with a one-stop shop of extensive inventory covering irrigation, lighting, turf and landscape maintenance, hardscapes, nursery, and pest control supplies. At SiteOne, we are passionate about delivering an outstanding customer experience and will stop at nothing to help our customers win. We know that our associates are the key to this success, and our commitment to the SiteOne DNA and support for our associates through development programs, benefits, and perks align with our vision to "Be a Great Place to Work for Our Associates". We foster a culture of safety, teamwork, and continuous improvement. With over 700 locations and exciting expansion ahead, now is the perfect time to join SiteOne and grow Stronger Together™! Position Overview: As a part of our dedicated team, CDL Drivers will be operating a SiteOne vehicle to deliver world-class service and landscape, nursery, forestry, and irrigation products to our customers. CDL Drivers are also responsible for loading and unloading trucks in addition to working with teammates to ensure the branch is operating successfully. This position will include the use of in-vehicle dash cameras to ensure the safety of SiteOne drivers, workforce, and the general public. In-vehicle dash cameras are designed to enhance job performance, driver and public safety, and provide assistance in critical situations. What you’ll do: Operate vehicle in accordance with local, state and federal transportation regulations Demonstrate exceptional customer service to all SiteOne customers Cultivate and manage strong relationships with customers Assist customers with their questions and needs, either in person or over the phone Pull and prepare inventory orders for customer pick up or delivery Partner with branch leadership to understand and implement new technologies and ways of working to help positively impact business performance Assist with other branch responsibilities as needed Do no obstruct or interfere with in-vehicle dash cameras, which must remain on during working time. Cameras may be turned off during off-duty time. Adhere to all SiteOne safety and security protocols, including but not limited to required use of in-vehicle dash cameras. Skills We Are Seeking:: Valid Class A CDL license Bilingual Proficiency - candidates who are conversational in English/Spanish are preferred Experience operating a Manual shift may be preferred Experience operating a Moffett or other truck-mounted forklift may be preferred Ability to read and write to record and maintain daily records Ability to perform physical requirements such as bending, lifting, stretching and reaching both below the waist and above the head on a daily basis Ability to lift up to 50lbs Ready and willing to learn and adopt new technologies and ways of working High school diploma or equivalent preferred Compensation & Benefits: Competitive Compensation Medical, Dental and Vision plans Paid Time Off, Paid Holidays DailyPay available! 401k with company match Tuition Reimbursement Lucrative Associate Referral Program Company Apparel and Work Boot Vouchers Opportunity for Advancement Paid Training and Business Certifications Available Free Counseling Services/Employee Assistance Program Life Insurance and Short- and Long-Term Disability Insurance Product Discounts Most Branches never work Sundays! Expected Hourly Rate $25-28

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