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  • General Manager
    General Manager
    16 hours ago
    $67000 yearly
    Full-time
    Williamsburg, Brooklyn

    General Manager – Join Our Team! We are looking for a dedicated and detail-oriented General Manager to join our team and support our mission of delivering the freshest and highest-quality coffee in the market. The ideal candidate will demonstrate positivity, professionalism, and a commitment to the company’s values, the GM will inspire and motivate the team, driving high morale and building a strong, dedicated team. Ultimately, the GM will ensure that Devocion remains a place where customers feel at home, employees are excited to come to work, and the Values and Mission of the company are always upheld. About the Role The General Manager will oversee all aspects of Devocion's retail operations, ensuring exceptional customer service, financial profitability, and adherence to the highest safety and quality standards. This individual will manage day-to-day operations, optimize inventory and labor, ensure health regulation compliance, and drive business growth. Additionally, the GM will be responsible for managing sales, staff performance, and operational efficiency while supporting and implementing company policies, guidelines, and best practices. This role requires a hands-on leader who leads by example, fostering a positive, collaborative work environment that promotes teamwork and a sense of belonging. The GM will create a welcoming, fun, and inclusive atmosphere for both staff and customers, ensuring every team member feels valued and appreciated. The General Manager will report directly to the District Manager. Key Responsibilities Leadership & People Management • Lead, motivate, and manage a team of baristas and supervisors to ensure high levels of performance and customer satisfaction., • Train and develop staff to ensure consistent execution of all beverages and food standards., • Provide regular performance feedback, conduct annual reviews, and address employee concerns, ensuring a positive work environment., • Handle employee performance issues, including conflict resolution, coaching, and disciplinary actions as needed., • Create and manage efficient schedules to optimize labor costs and meet customer demand, ensuring proper staffing during peak and off-peak hours. Financial & Operational Management • Monitor and manage all financial aspects of the business, including revenue, costs, and profitability., • Achieve and exceed sales targets, implementing strategies to increase foot traffic and average transaction value., • Manage the operating budget, including controlling labor, food, and beverage costs., • Control waste and shrinkage through inventory management and consistent product rotation., • Analyze key performance metrics (KPIs) such as sales, labor percentage, and inventory turnover to make data-driven decisions. Inventory & Stock Management • Oversee inventory control, ensuring stock levels are accurate and aligned with sales demands., • Implement an efficient ordering process to minimize waste and stockouts while ensuring product availability., • Conduct regular stock audits to track inventory levels and ensure proper stock rotation (FIFO)., • Maintain relationships with vendors to ensure quality and cost-effective purchasing practices. Customer Experience & Quality Control • Ensure exceptional customer service by setting high standards for the team and actively monitoring customer feedback., • Resolve customer complaints and concerns promptly and professionally., • Maintain consistency in product quality, ensuring that all beverages and food items meet company standards., • Promote a welcoming, clean, and enjoyable atmosphere for both customers and staff. Health & Safety Compliance • Ensure the coffee house complies with all local health and safety regulations, including Department of Health standards., • Maintain up-to-date certifications for food safety and sanitation., • Implement and uphold health and safety training programs for all staff., • Conduct regular health inspections and audits to ensure the coffee house remains in compliance with local health codes. Business Growth & Marketing • Collaborate with the marketing team to develop and execute local promotional strategies and campaigns., • Identify opportunities to increase sales through new menu offerings, loyalty programs, or community events., • Build relationships with local businesses and community organizations to increase brand visibility and attract new customers., • Monitor and analyze business trends and competitor activity to adjust strategies for continuous growth. Requirements Experience: • 2 years of experience in a managerial role within the specialty coffee industry., • Proven experience managing a team of 8+ employees and overseeing daily operations., • Strong financial acumen, with experience managing budgets and controlling costs. Skills: • Excellent leadership, interpersonal, and communication skills., • Strong problem-solving abilities, especially in high-pressure situations., • Proficient in inventory management and POS systems, • Ability to multitask and prioritize in a fast-paced environment., • Knowledge of food safety practices and health regulations., • Experience with scheduling software and payroll systems is a plus. Education: • Food Safety Manager Certification, • NYC Food Handlers Certificate Availability: • Must have availability to work mornings, evenings, and weekends and holidays as needed. Physical Requirements • Ability to frequently move around the store for extended periods of time (8+ hours per day, 5 days per week)., • Ability to lift, push, pull, or carry up to 50 lbs., • Ability to assist customers, prepare orders, and operate store machinery for extended periods of time. Compensation & Benefits • Salary: $67,000 plus potential to achieve 15% bonus quarterly, • Medical, vision, and dental insurance., • 401(k) Plan with 3% annual salary match, • Paid vacation and sick time., • Regular company-hosted events and a welcoming, inclusive work culture. __________________________________________ We celebrate humanity! It is woven into our values and philosophy to celebrate humanity in its fullest spectrum and treat each other with respect and appreciation. We stand for diversity, equity, and inclusion. As an equal opportunity employer, we welcome the unique contributions that everyone can bring to Devoción, and we don’t discriminate against an employee or applicant because of their race, color, sex, sexual orientation, gender identity and/or expression, age, national origin, religion, status as a veteran, and basis of disability or any other federal, state or local protected class. We respect differences and we firmly believe that we are stronger together.

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  • Food Runner Busser
    Food Runner Busser
    24 days ago
    Full-time
    Packanack Lake, Wayne

    We are seeking a friendly and efficient Food Runner Busser to join our dynamic hospitality team. This role is vital in ensuring a seamless dining experience for our guests by assisting with food delivery, table clearing, and maintaining a clean and welcoming environment. The ideal candidate will have a passion for hospitality, excellent communication skills, and a strong understanding of food safety and service standards. Previous restaurant or banquet experience is preferred but not required; we value enthusiasm and a team-oriented attitude. This position offers an opportunity to grow within the hospitality industry while providing exceptional guest service. Duties Deliver food promptly from the kitchen to guest tables, ensuring accuracy and presentation standards are met Clear and reset tables efficiently to maintain a clean dining area Assist servers with bussing tables and refilling beverages as needed Maintain cleanliness in the dining area, including wiping down tables and chairs Support food preparation tasks when necessary, including basic plating or garnishing Ensure food safety standards are upheld during handling and serving of dishes Communicate effectively with kitchen staff and front-of-house team to coordinate service flow Assist with setup and breakdown of banquet or special event areas if applicable Provide excellent guest service by addressing guest needs courteously and promptly Qualifications Previous experience in food service, restaurant, banquet, or hospitality environments is preferred but not mandatory Knowledge of food handling, safety procedures, and food preparation techniques Strong communication skills and ability to work well within a team Ability to handle multiple tasks efficiently in a fast-paced environment Experience with bussing, food running, or kitchen support roles is advantageous Customer service-oriented mindset with a professional appearance and demeanor Flexibility to work evenings, weekends, or holidays as needed Basic culinary or hotel experience can be beneficial but not required Join our team to deliver memorable experiences through exceptional service while developing your skills in the vibrant hospitality industry! Pay: $16.00 - $20.00 per hour Benefits: Employee discount Flexible schedule Work Location: In person

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  • Food Rescue & Distribution Manager
    Food Rescue & Distribution Manager
    2 months ago
    $22–$26 hourly
    Part-time
    Clifton

    At The Food Brigade, we are committed to reducing food insecurity and food waste by connecting communities with fresh, nutritious food and supportive services. The Food Rescue & Distribution Manager plays a vital role in advancing this mission by leading the coordination of food rescue efforts and Mobile Farmer’s Market (MFM) distributions. This position ensures that high-quality food reaches those who need it most while fostering community engagement and access to essential resources. Key Responsibilities: • Lead and manage food rescue operations, including identifying and securing food suppliers, • Maintain ongoing communication and coordination with vendors to schedule and execute pickups, • Develop and manage distribution schedules to ensure consistent, equitable food access, • Monitor inventory levels and ensure adequate supply, quality, and product variety, • Plan and prepare inventory for each distribution and stock the Mobile Farmer’s Market accordingly, • Assist in and co-manage all MFM distributions alongside the Driver, • Register new clients on-site and provide outreach at remote distribution locations, • Connect clients with additional services, including brick-and-mortar assistance and wraparound support programs, • Support warehouse operations, including inventory handling and organization, • Routinely lift and move 35-50 pounds unassisted, • Use a pallet jack, pallet stacker, hand truck, • Drive a cargo van, box truck, and Mobile Farmer’s Market as needed, • Conduct food pickups from suppliers/donors and delivery to our multiple locations, and ensure safe transport and handling procedures, • Prepare and deliver weekly reports to the Executive Director Collaboration: • Work closely with the Executive Director and Operations Director to support program goals and operational effectiveness Requirements: • Background check required, • Clean driving record required, • Commitment to mandatory in-house training and continuing education, including Food Handler Safety Certification, customer service, and de-escalation practices Preferred Qualifications (not required): • Experience in food rescue, food distribution, logistics, or supply chain operations, • Background in nonprofit, community outreach, or social services, • Experience working with diverse and underserved populations, • Strong organizational and problem-solving skills in fast-paced environments, • Ability to operate box trucks or similar commercial vehicles

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