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Housing policy jobs in North Bergen, New Jersey - Page 2Create job alerts

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  • Floor Manager
    Floor Manager
    25 days ago
    Full-time
    Mott Haven, The Bronx

    Position Overview: The Floor Manager is responsible for overseeing daily operations on the floor, ensuring excellent customer service, smooth workflow, and staff efficiency. This role acts as a bridge between management, staff, and customers to maintain a positive and productive environment. Key Responsibilities: Supervise daily floor operations and ensure service standards are met Lead, support, and motivate staff to deliver excellent customer service Handle customer inquiries, complaints, and resolve issues promptly Monitor staff performance and provide coaching or training as needed Ensure proper staff scheduling and adequate floor coverage Maintain cleanliness, organization, and safety of the work area Coordinate with kitchen or back-of-house teams (for restaurants) Manage opening and closing procedures Monitor inventory levels and report shortages Ensure compliance with company policies and health & safety regulations Qualifications: Proven experience in a supervisory or management role (retail, hospitality, or similar) Strong leadership and communication skills Excellent problem-solving and customer service abilities Ability to work in a fast-paced environment Good organizational and multitasking skills Flexible availability, including evenings, weekends, and holidays Work Environment: Fast-paced and customer-facing setting (restaurant, retail store, or hospitality venue) Requires standing for long periods and active floor presence

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  • Housing Services Program Associate
    Housing Services Program Associate
    29 days ago
    Part-time
    Manhattan, New York

    Habitat for Humanity NYC and Westchester County is seeking a Housing Services Program Associate to assist with and expand the Homeownership programs within the Housing Department. The Associate will report to the Director of Housing Services (Director). The Associate will provide technical assistance, training, education, and pre- and post-purchase services to Habitat homebuyers, homeowners, and preservation homebuyers and homeowners in addition to being actively involved in the Housing Department as a whole and developing and improving policies and procedures within the organization. Responsibilities Overall Provide weekly reporting to supervisor and the Housing department. Work closely with the Housing Services team to continue to maintain the department’s client management system in HomeKeeper to meet all program needs. Provide monthly impact tracking for department programs and support quarterly management reporting for the organization. Homebuyer Program Assist the Director of Housing Services with new development and Post Purchase site visits, including showing units to prospective buyers, conducting final walkthroughs, and providing access for appraisals as needed. Coordinate completion of all punch list items with the Construction team prior to closings. Communicate with new buyers to track and ensure completion of the Homebuyers Program requirements prior to closing (i.e. Letters of Interest, sweat equity, education, savings plans, marketing meeting, etc.). Facilitate Homebuyer Education and assist with the creation of new education sessions as needed. Assist with filing and updating homebuyer and homeowner records in HomeKeeper. On a weekly basis, check and respond to department outreach via the Post Purchase and Preservation Communicate with new owners to ensure they are set up for success; this includes but is not limited to handing over warranty materials, building manuals, neighborhood resources, and other best practices dependent upon the type of unit purchased. Assist the Director and Housing Preservation Programs Manager (Manager) in monitoring, compliance, and foreclosure prevention services for Habitat NYC and Westchester single-family homeowners and multifamily developments. Attend meetings, conduct trainings, or other activities in-person or virtually with shareholders and tenants, as appropriate. Provide 1:1 assistance to homeowners in our portfolio who want to begin the resale process; including but not limited to requesting payoff letters, providing information on subsidy sources, and working with management companies on co-op policies and procedures. Assist with coordination of warranty management and repair requests of housing units in partnership with the Real Estate Development & Construction staff. Work with Director and Manager to host the Homeowner Help Desk series, which includes trainings on property tax * benefits and assessments, and asset management for homeowners. Assist with outreach/tabling events for all Programs, as needed. Perform other tasks as required Qualifications Bachelor’s degree or equivalent work experience. Demonstrated interest in affordable housing including but not limited to community/tenant organizing, asset management, post purchase, technical assistance, foreclosure prevention, and/or community land trusts; Demonstrated interest working in diverse, immigrant communities including multi-ethnic and multi- generational communities Skills Required Demonstrate excellent written and verbal communication skills. Good computer literacy skills including working knowledge of Microsoft Office Suite (especially Excel) and Adobe Acrobat. Database and Client Management Systems knowledge preferred, such as Salesforce. Demonstrate the ability to prioritize and manage multiple tasks; ability to work independently, and as part of a team; Ability to prioritize and meet tight deadlines; Bilingual in English and Spanish preferred Public speaking Company address: New York Habitat VLF, Inc. 31 W 34th St Ste 8144. New York, NY

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  • Front Desk Agent
    Front Desk Agent
    1 month ago
    $20–$25 hourly
    Full-time
    Manhattan, New York

    We are looking to hire an upbeat front desk agent to assist with checking guests in and out of our establishment. The front desk agent will assist guests with inquiries, problems, and complaints. The front desk agent will be responsible for receiving guests’ payments and for balancing the cash at end of the shift. You will be familiar with the hotel layout, be up to date with different tariffs and special offers, understand the in-house restaurant's operation to facilitate guests' dining reservations and to make recommendations, and be proficient with operating the switchboard. You will ensure keys are handed back on guests' departure. To ensure success you will be professional and pleasant in challenging situations and take responsibility for the satisfaction of guests from arrival to departure. Preferred candidates will be positive, proactive, and be skilled at multitasking in a fast-paced environment. Front Desk Agent Responsibilities: Greeting and thanking guests in a sincere, friendly manner. Checking guests in on arrival and out on departure. Posting charges to appropriate guest accounts. Anticipating and addressing guests' needs, and resolving their problems and complaints. Assisting guests with disabilities. Operating switchboard and assisting with inquiries. Assisting the reservations manager with taking reservations. Collaborating and communicating with other internal departments to ensure guest satisfaction. Complying with company procedures and safety policies. Performing duties on a daily checklist. Front Desk Agent Requirements: High school diploma or suitable equivalent. 1+ years of front desk agent experience preferred. Well-groomed, professional appearance. Outstanding written and verbal communication skills. Team player. Physically agile, and able to stand for extended periods. Available to work shifts, over weekends, and on public holidays.

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