Housing policy jobs in New York, NYCreate job alerts

We are looking for a Restaurant Manager to lead all aspects of our business. You will deliver a high-quality menu and motivate our staff to provide excellent customer service. Restaurant manager responsibilities include maintaining the restaurant's revenue, profitability and quality goals. You will ensure efficient restaurant operation, as well as maintain high productivity, quality, and customer-service standards. To be successful in this role, you'll need management skills and experience in both front and back of the house. We want you to know how to oversee the dining room, check-in with customers and balance seating capacity. Back of the house management experience is essential, as you'll be setting work schedules, making sure we comply with health and safety restaurant regulations and maintaining a clean functional premise. We'll expect you to lead by example and uplift our staff during busy moments in our fast-paced environment. Ultimately, you will ensure our restaurant runs smoothly and customers have pleasant dining experiences. Responsibilities: Coordinate daily Front of the House restaurant operations Deliver superior service and maximize customer satisfaction Respond efficiently and accurately to customer complaints Regularly review product quality Organize and supervise shifts Appraise staff performance and provide feedback to improve productivity. Ensure compliance with sanitation and safety operations. Manage restaurant's good image and suggest ways to improve it Observe operational costs and suggest measures to cut waste Promote the brand in the local community through word-of-mouth and restaurant events in teamwork with GM Recommend ways to reach a broader audience (e.g. discounts and social media) Train new and current employees on proper customer service practices Supervise policies and protocols that maintain the restaurant operations Uphold good communications between management, kitchen and FOH staff Skills: Proven work experience as a Restaurant Manager, Restaurant Service Manager, Hospitality Manager or similar role Proven customer service experience as a manager Extensive food and beverage knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff Familiarity with restaurant management software, like Toast, OpenTable, Delivery Apps Strong leadership, motivational and people skills. Job Types: Full-time, Part-time Pay: $70,000.00 - $80,000.00 per year Expected hours: 15 – 20 per week Shift: 8 hour shift Evening shift Morning shift Experience: Restaurant management: 3 years (Preferred) Language: Spanish (Preferred) License/Certification: Food Handler Certification (Preferred) Work Location: In person

Help families find the help they need! JOB IS IN QUEENS - REMOTE AND ON THE FEILD Work with families and navigate the Medicaid system with them. Help them find housing, mental health services, occupational health services, and all other New York programs. This job is partly remote and partly on the field. You'll be going to families' homes and speaking with them about what services they may need, helping them find those services, and helping refer them over too! Job duties: - Complete initial and annual comprehensive assessment of medical, behavioral health, and social service needs for the assigned health home enrollees. - Provide disease-specific education and information regarding community resources. - Collaborate with a variety of community providers and resources to obtain needed services and support, utilizing community and family resources to create a sustainable support system. - Request and coordinate team and patient meetings as needed or requested by patient/family and/or team and/or escalate care management when medical assessment is needed. - Ensure that diagnostic, post-hospitalization, and specialty referrals have been executed and that results received and acted upon as needed. - Document plan of care, patient utilization, activities, and other required information with the State and EMR. - Monitor assigned enrollees' utilization of services, ensuring care is accessible, attended, and effective. - Provide regular data to the team on patient compliance and strategies to improve patient compliance. - Participate in on-call activities as directed/scheduled by the Program Coordinator. - Participate in regularly scheduled team meetings as prescribed by the practice's policy. - Participate in cultural competency events and training appropriate to job duties. - Frequent non-medical management coaching, education, follow-up visits, and phone calls to patients to monitor progress and identify new barriers or concerns. - Assisting with financial or other social issues that may provide barriers to patient compliance - Providing education/guidance to patients and family on tools to manage chronic illnesses, developing individual and web-based tools and resources to improve compliance. - Identifying and connecting patients with community resources to assist with improving compliance with treatment protocols and social issues (e.g. legal aid). - Accurately and timely document all interventions into prescribed electronic medical record systems to ensure timely reimbursement in compliance with New York State Health Home regulations and Patient-centered medical home regulations. - Participate in patient/outpatient care training regarding the care management strategies for difficult-to-manage patients, and educate office staff on patient or office system issues, including communicating patient care inconsistencies between the primary care physician and referring specialists. Job Qualifications - The Health Home Care Manager must have a BA and a minimum of 2 years of relevant experience in Human Care Services. - Excellent communication and team skills, including the ability to form strong collaborative interdisciplinary partnerships across care settings. - Sound computer knowledge and skills, including an aptitude for using health information technology to guide activities. - Ability to work independently and meet deadlines. Creativity and strong organizational skills. - Valid NYS driver's license including access to reliable transportation that enables fulfillment of the position's travel requirements

The Floor Manager is responsible for leading, managing, and overseeing service. They manage their teams through the lens of Jack’s Wife Freda culture, ensuring the employee experience and the guest experience meet company standards. They embody the Jack’s Wife Freda philosophy of “leading from the door,” building connections and fostering community outreach. This key team member actively builds engagement and coaches their hourly teams. The Floor Manager leads by example, inspiring their team and their restaurant. The Floor Manager must have a full understanding of each area of their business, managing the day-to-day of their location, collaborating with their peers, and supporting their AGM. They are responsible for growing great talent from within through training, setting a high standard for service, and mentoring new talent. Responsibilities: ● Assist with training and development of new and existing employees. ● Foster teamwork among employees and peers. ● Work with FOH & BOH teams to ensure a consistent, outstanding guest experience. ● Address guest needs in an effective and timely manner. ● Work to minimize waste and maximize product through daily inventory check. ● Assist AGM to follow all NYC Department of Health standards (FOH DOH checklist), maintaining an “A” Grade. ● Authorize, control, and review all comps/ voids per shift. ● Identify, address and document daily employee performance issues according to HR standards. ● Ensure that each service is properly staffed and assign sections accordingly to ensure excellent service. ● Participate in regularly scheduled and yearly employee training. ● Follow proper cash handling procedures, holding employees accountable for proper cash handling (cross check with POS cash due and tips amount). ● Verify & correct time entries & tips in POS system to prepare payroll for AGM review. ● Create an enjoyable dining room atmosphere including lighting, music and temperature levels consistently. ● Perform varied duties to ensure proper restaurant operation according to standard operating procedure. ● Delegate service tasks accordingly to ensure that the service team is working together. ● Complete assigned projects in a timely manner. ● Direct and manage employees through the lens of Jack’s Wife Freda’s culture. ● Respond to guest needs through the lens of the Jack’s Wife Freda culture. ● Provide feedback about the employee experience with managers at weekly manager meetings, focusing on retention. ● Execute performance discussions and work with the management team to hold employees accountable through in-the-moment feedback. ● Participate in constructive communication between employees and BOH managers. ● Have a thorough understanding of and uphold policies and procedures of the Jack’s Wife Freda handbook, employee benefits, and company philosophies. ● Suggest and execute unique ways to show appreciation to Jack’s Wife Freda employees. ● Communicate any maintenance and repair as needed. ● Communicate any guest/staff issues. ● Support a decision-making process that empowers the team. ‘How we treat each other is the energy, magic and aspiration of Jack’s Wife Freda’ Jack’s Wife Freda provides equal employment opportunities (EEO) to all applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability status, genetic information (including family medical history), marital status, amnesty, status as a covered veteran or any other characteristic protected by applicable federal, state, and local laws.

Summary/Objective: The Employee Relations Manager is responsible for fostering a positive workplace culture, enhancing career development, and improving overall employee engagement. This role involves developing and implementing engagement strategies, overseeing disciplinary actions, and ensuring effective communication between employees and management. The ideal candidate will have a strong background in human resources, excellent interpersonal skills, and a proactive approach to addressing employee concerns and promoting a harmonious work environment. Classification: Non-exempt (overtime eligible) Hybrid Schedule – 3 Days in the office/2 days’ work from home 30% Travel throughout the RE portfolio Essential function/Responsibilities: duties include but are not limited to the following: • Create the training and development programs that will be implemented for the team members, including orientation, departmental training, legally required training, etc. Ensure this calendar continuously evolves and that there is consistent participation. • Develop and facilitate learning and development programs that align with the company's goals and employees' career aspirations. • Recommends resources to address development needs and monitor progress. • Identify training needs and coordinate professional development opportunities to support employee growth and satisfaction. • Plan and organize events, activities, and initiatives to foster team building and a positive company culture. • Work with the Executive Vice President of Human Resources and manage the disciplinary action process, ensuring fair and consistent application of policies and procedures. • Conduct thorough and objective investigations into employee complaints and allegations, ensuring all concerns are addressed promptly and fairly. • Maintain detailed records of all investigations, including findings and actions taken. Address and resolve employee conflicts and grievances in a timely and professional manner, maintaining a positive work environment. • Ensure that company policies and procedures are communicated effectively and adhered to by all employees. • Oversee the annual performance evaluation process, ensuring consistency and fairness. • Work with managers to ensure they provide constructive feedback and support employee development. • Track and analyze engagement metrics and trends, providing regular reports and recommendations to management. • Conduct data collection and analysis to support operational decisions. • Assist in succession planning. • Support the Human Resources team with department goals. Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Competencies: • High attention to detail, especially when handling disciplinary actions and documentation. • Strong organizational and time management skills, with the ability to manage multiple priorities effectively. • Ability to analyze data, identify trends, and make informed recommendations. • Expertise in creating and implementing learning and development programs to enhance employee skills and career growth. • Skilled in guiding managers to provide effective and constructive feedback during performance evaluations. • Ability to conduct thorough and objective investigations and document findings meticulously. Education and Experience: •** Bachelor’s degree** in human resources, Business Administration, or a related field** is a must** • Background in Real Estate Property Management desired, Affordable Housing is a plus • SHRM/SPHR certification essential • Ideally be Bilingual - Spanish • Minimum of 3 years of human resources experience, focusing on performance, development, and disciplinary actions • Knowledge of the nine-box grid for talent management and succession planning • Strong understanding of employment laws and regulations

What is your five-year plan? How productive was your last five years? Conflicted with a desire to step out to fulfill your dreams of running your own practice but enjoy the security being part of a larger tried, tested and approved establishment? As a Financial Professional for New York Life, these two worlds seamlessly coexist, opening doors for the entrepreneurial to run your own practice while securely embedded with-in a Fortune 500company with 174 years of market experience. Join the teams of likeminded entrepreneurs. Exchange innovative solutions and ideas, access an expansive portfolio of powerful sales tools designed to multiply and broaden outreach to your client base, to help you grow your client base and help secure client satisfaction and customer’s loyalty. . Desired Skills and Experience · 4-year College Degree · Strong interpersonal skills, customer service focused, doesn’t sweat the “extra mile” · Articulate communicator both verbally and written · Prior sales and/or business experience preferred · High entrepreneurial focus, confident self-starter, innate problem solver, committed lifetime learner · Fully capable of working individually, highly adaptable to a team environment Training, Development & Benefits New York Life combines the latest in cutting edge blended training and development programs designed for a flexible schedule for this type of role, which can make a significant impact to the vision for your 5 career year plan. The NYL multifaceted system includes: · In conjunction with in office trainings, access to New York Life’s online learning portal which houses a comprehensive user-friendly learning experience accessible anytime, anywhere and from any device. Learn when and how you want! · We have Fast Track to Management opportunities for qualified professionals once established in the career. About New York Life As a mutual company, we are accountable only to you. That means we are fully aligned with our policy owners, not with outside investors or Wall Street. This allows us to focus on delivering lifelong value to our customers. As a mutual company, with no investors or outside owners, New York Life is uniquely aligned with our clients’ interests and priorities. New York Life has been around for over 178 years of industry success. We are a Fortune 100 company and are ranked No. 71 in 2023 on the Fortune 500. New York Life is the Largest Mutual Insurer in the U.S1 New York Life has the highest financial strength ratings currently awarded to any U.S. life insurer from all four of the major credit rating agencies: A.M. Best (A++), Fitch (AAA), Moody’s Investors Service (Aaa), Standard & Poor’s (AA+) Source: Individual Third-Party Ratings Reports as of 2023. We have been in business since 1845, and we have a long and impressive track record of helping generations of Americans protect their families and attain their financial goals. That passion and commitment to protection have continued unabated for nearly two centuries. We’ve seen the nation evolve and events that have affected the lives of Americans: from the Civil War, to the 1906 San Francisco earthquake, to the 1929 stock market crash, to September 11, 2001, to Hurricane Katrina in 2005. What does this mean? It means that New York Life is resilient and able to thrive in all economic conditions. This means we’ll always be there for our policy owners, and for future generations. 1 New York Life is the Largest Mutual Insurer in the U.S.: Based on revenue as reported by “Fortune 500 ranked within Industries, Insurance: Life, Health (Mutual),” New York Life Insurance Company is an equal opportunity employer M/ F/ Veteran/ Disability/ Sexual Orientation/ Gender Identity. Job Type: Full-time Pay: $85,000.00 - $105,000.00 per year Benefits: 401(k) 401(k) matching Dental insurance Flexible schedule Health insurance Life insurance Parental leave Retirement plan Vision insurance Compensation Package: Bonus opportunities Commission pay Ability to commute/relocate: Staten Island, NY 10314: Reliably commute or planning to relocate before starting work (Required) Experience: Customer service: 1 year (Preferred) Work Location: Hybrid remote in Staten Island, NY 10314

Job Summary We are seeking an experienced and dynamic General Manager to oversee the daily operations of our establishment. The ideal candidate will have a strong background in the food service and hospitality industry, with a proven track record in managing teams, budgeting, and ensuring exceptional customer service. The General Manager will be responsible for creating a positive work environment while driving operational excellence and profitability. Responsibilities Lead and manage all aspects of the restaurant operations, ensuring adherence to company standards and policies. Develop and implement effective budgeting strategies to optimize financial performance. Oversee kitchen operations, including menu planning, food preparation, and quality control to maintain high culinary standards. Train, develop, and supervise staff to enhance their skills and ensure top-notch service delivery. Foster a positive team culture that promotes collaboration, accountability, and employee engagement. Monitor customer feedback and implement improvements to enhance guest satisfaction. Ensure compliance with health and safety regulations within the kitchen and dining areas. Manage inventory levels and order supplies as needed to maintain operational efficiency. Collaborate with marketing teams to promote special events and drive business growth. Qualifications Proven experience in a management role within the food service or hospitality industry. Strong knowledge of budgeting processes and financial management principles. Experience in culinary operations with a focus on quality food service delivery. Excellent supervisory skills with the ability to motivate and develop team members. Familiarity with quick-service fast food restaurant operations is a plus. Strong communication skills, both verbal and written, with an emphasis on customer interaction. Ability to work in a fast-paced environment while maintaining attention to detail. A background in bartending or hospitality management is desirable but not required. Join our team as we strive for excellence in every aspect of our operation! Job Type: Full-time Pay: $17.00 - $20.00 per hour Benefits: Employee discount Flexible schedule Paid training Shift: Day shift Evening shift Night shift Experience: Food service: 2 years (Required) Restaurant experience: 2 years (Required) Management: 2 years (Required) Shift availability: Day Shift (Preferred) Night Shift (Preferred) Overnight Shift (Preferred) Work Location: In person