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After-School Program Group Leader The Group Leader is responsible for planning, implementing, and supervising all activities for an assigned group in the after-school program. This position ensures safety standards are upheld at all times, follows and enforces Office of Children and Family Services (OCFS) and ACT policies, and provides exceptional customer service to participants and their families. General Duties Supervise and ensure the well-being of all after-school program participants. Plan, implement, and lead a variety of recreational activities, including team-building games, arts, and enrichment programs. Provide quality customer service through positive interaction with participants, staff, guardians, and the public. Maintain the highest level of safety and risk management at all times. Respond appropriately to all emergencies and report incidents to the appropriate supervisor. Attend on-site training sessions led by the Executive Director and School-Age Child Care (SAC) team. Qualifications Minimum of 2 years’ experience working in a group setting (not including babysitting). Must be at least 18 years old and a high school graduate. Pre-Employment Requirements If hired, candidates must submit: Completed medical form NYS fingerprinting clearance State Central Register database clearance HR paperwork Office of Children and Family Services paperwork Upon hiring, you will also be required to complete 30 hours of OCFS online school-age training courses. Additional Opportunities for Hours School Break Camps: ACT offers camp programs during public and/or private school closures. Group Leaders may work between 5–9 hours per day (with breaks) if selected. Summer Camp: During summer break, Group Leaders may be hired to work up to 40 hours per week if selected.
Job Title: Afterschool Program Mandarin-Speaking Assistant Location: 602 W57th, New York , NY 10019 Job Type:Part-Time About Us: Join our dynamic afterschool program dedicated to providing enriching activities and support for children. We foster a diverse and inclusive environment that encourages learning and growth. We are currently seeking a passionate and dedicated Mandarin-speaking assistant to enhance our program. Responsibilities: • Pick up children from their school and safely transport them to our afterschool program., • Supervise students during afterschool hours, ensuring their safety and well-being., • Serve healthy snacks to students and promote good eating habits., • Support Mandarin-speaking students in their homework and educational activities., • Engage students in Mandarin language activities, promoting language acquisition and cultural understanding., • Collaborate with lead instructors to develop and implement lesson plans., • Foster a positive and inclusive atmosphere for all students., • Communicate effectively with parents regarding student progress and program activities. Qualifications: • Proficiency in Mandarin (both spoken and written) is required., • Previous experience working with children in an educational or recreational setting is preferred., • Strong interpersonal and communication skills., • Ability to work collaboratively with a team., • Passion for education and helping children succeed. What We Offer: • Competitive hourly wage., • A supportive and friendly work environment., • Opportunities for professional development and growth., • The chance to make a meaningful impact in the lives of children. How to Apply: If you are enthusiastic about working with children and possess the necessary skills, we would love to hear from you! Please send your resume and a brief cover letter outlining your relevant experience to us Application Deadline:Sep 30,2025 Join us in making a difference in our community!
We are seeking a motivated and detail-oriented Entry-Level IT Technician to join our in-house technology team. This role is ideal for someone early in their IT career who is eager to gain hands-on experience in a legal environment while supporting staff and attorneys across multiple office locations. The position follows a hybrid schedule, requiring 3 days per week on-site, rotating among our offices in NY and NJ.
Excellent computer skills, understands social media, able to work with all social media, excellent at learning new tasks.
Field Tech Officer (FTO) • Job Title: Field Tech Officer (Level 1 / 2 depending on experience), • Reports To: Technical Operations Lead / Service Manager, • Location: On-site at client premises (and remote when needed) Technical Responsibilities • Install, configure, and maintain desktops, laptops, printers, routers, and network devices., • Perform on-site troubleshooting of hardware, software, and network issues., • Install and configure operating systems (Windows/macOS) and common business software., • Manage device replacements, backups, antivirus, and patching., • Document every site visit, ticket resolution, and issue escalation., • Set up and support VoIP phones, surveillance systems, and other peripherals., • Provide basic support for cloud systems (Office 365, Google Workspace)., • Report recurring issues to leadership for root-cause analysis., • Handle emergency calls during business hours (or rotational after-hours if needed). Client-Facing / People Skills • Communicate clearly with non-technical clients — especially under pressure., • Listen actively and extract exact pain points., • Represent your company with professional appearance and punctuality., • Document notes for hand-off to other techs and for record-keeping., • Educate clients gently when necessary, without sounding arrogant or rushed., • Stay calm and composed even when dealing with frustrated clients., • Maintain confidentiality and respect client data. Requirements • 1+ years in IT support or technical field work (desktop/network support), • Working knowledge of basic networking (IP, DNS, DHCP), Windows, and cloud tools, • Willingness to travel between client sites, • Ability to lift and move equipment (~30lbs), • Comfortable using ticketing systems, documentation tools, remote access tools, • Certifications (preferred): CompTIA A+, Network+, Microsoft 365 Fundamentals Soft Skills • Problem-solver mindset — doesn’t freeze under pressure., • Doesn’t guess — knows when to escalate or double-check., • Treats clients like partners, not a burden., • Self-motivated — doesn’t need micromanagement, • Detailed — writes accurate ticket notes and documentation, • Time aware — knows how to triage onsite tasks under a schedule, • Curious — learns new tools, doesn’t stay stagnant
Builds both the front-end (UI) and back-end (logic, database, API)