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  • PM/Closing Restaurant Manager
    PM/Closing Restaurant Manager
    hace 3 horas
    $85000–$90000 anual
    Jornada completa
    Manhattan, New York

    The PM/Closing Restaurant Manager at ARVA Italian Restaurant with F&B 575 at Aman New York will oversee and maintain all aspects of operation during the evening shift in the restaurant, lounge, terraces, and club while exceeding guests' expectations for quality of the product and service. This role serves as the closing manager. This position has an annual salary that may range from $85,000 to $90,000. KEY RESPONSIBILITIES Responsibilities and essential job functions include but are not limited to the following: • Satisfy guest needs and exceed their expectations by projecting a positive image through proper grooming, appropriate verbal communication, and taking responsibility of guest needs, • Run daily line-up and communicate pertinent information to the Food and Beverage staff, • Train, evaluate, and schedule all restaurant staff, • Perform administrative duties such as, but not limited to, scheduling, payroll, and inventory, • Inspects all areas of the restaurant to ensure standards of service are maintained, • Handle guest complaints or questions in a professional manor, • Be aware of each and every table in the dining room, making sure that no table is left unattended for an unnecessary length of time, • Inform the kitchen of any special requests or needs, • Record and pass on useful information to the host and maître d' such as special occasions, etc., • Maintain an active trace system for guest history on their F&B preferences, • Communicate all guest information/changes to existing information to appropriate hotel colleagues in an accurate and timely manner, • Enforce established guidelines and policies of the company, • Implement new menus and promotions such as holiday and special event promotions, • Provide instruction and/or guidance for guest and employee safety in fire or other emergency situations, • Attend all meetings, trainings assigned, • Prepare and print menus as required, • Assist in computing and sending daily reports, • Greet all guests, colleagues and clients in a professional and friendly manner, • Handle all enquiries and bookings for the restaurant in an efficient manner in order to maximize sales, • Support the leadership team in the development and training of all team members, • Coach and mentor individual team members to develop their skills and maximize performance, • Motivate and be proactive in encouraging team commitment and spirit, • Ensure appearance of team members is according to company grooming standards, • Share ideas, best practices and problems with the team and encourage their input in helping make decisions where possible, • Performs a variety of other duties as assigned by management QUALIFICATIONS • 5 years' experience in a luxury hotel environment or similar role in restaurants or food and beverage, • Must be able to work evening shifts 3pm-1am weekdays and weekends, • Positive, engaging, and energetic personality, • Able to be organized, manage time wisely and work with little to no direct supervision, • Very high attention to detail and extensive service knowledge, • Must have good knowledge of food preparation, wine, and spirits, • Sensitive to cultural nuances, • Excellent communication skills, both written and verbal on English. Multi-lingual is a plus., • Able to handle a multitude of tasks in an intense, fast paced environment, • Excellent people skills and the ability to work under pressure and with various stakeholders, • Ability to maintain a clean and professional appearance as per company policies, • Ability to stand for extended periods of time, • Ability to carry, push, and pull up to 30 lbs; standing, bending and lifting will be required, • TIPS, ServSafe Certified, • NYC Food Handler's Certification

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  • General Manager
    General Manager
    hace 18 horas
    $68000–$90000 anual
    Jornada completa
    Manhattan, New York

    At NAYA, we're on an exciting journey - growing fast, sharing authentic, fresh and nutritious Middle Eastern flavors, and building a team that grows right along with us. We are looking for experienced, passionate General Managers to grow with us! At NAYA, your development is our priority — we train, mentor, and promote from within because we believe our people are the heart of our success. If you're a natural leader who loves great food, thrives in a team environment, and is excited to build your future with a brand on the rise, we want to meet you! If you're ready to lead with heart, inspire others, and be part of something bigger, NAYA is the place to make it happen. Reports to: Area Manager You will love working at NAYA We believe great people deserve great rewards. NAYA offers a comprehensive and people-focused benefits package designed to support you at work and beyond, including: • Competitive pay and Quarterly bonuses to recognize your impact, • Medical, dental, and vision insurance to keep you healthy and thriving, • Commuter benefits to make life easier, • Employee discounts and free NAYA meals — because we believe in enjoying what we serve, • Growth opportunities at every level — we invest in developing leaders from within, • More on the way! At NAYA, you'll find more than a job — you'll find a community that values you, supports your goals, and celebrates your success. How You'll Impact The General Manager is responsible for inspiring, managing, developing, hiring and training the restaurant staff and management team. The GM is also accountable for meeting stated objectives in sales, costs, employee retention, guest service and satisfaction, food quality, cleanliness and sanitation. What You'll Do • Ensures, and is accountable for, the profitability of the store by growing sales and controlling labor, cost of goods and operating expenses., • Hires, trains, manages, coaches, counsels, and evaluates all team members in partnership with the Human Resources Business Partner., • Responsible for creating a culture of development in the restaurant., • Must be able to develop Shift Leaders into their role as well as develop them to be the future General Managers at NAYA., • Achieves NAYA's objectives in sales, service, quality, cleanliness, and restaurant appearance through staff training and creating a positive and productive environment, • Ensures that all food and beverage items are prepared and served in a timely manner and according to NAYA's recipes, portioning, cooking, and serving standards, • Creates and approves the weekly schedule and ensures proper staffing levels per business needs while meeting labor targets and FWW compliance., • Actively builds and maintains the reputation of NAYA in the community, including monitoring online reviews, taking necessary recovery and recognition activity with the guests and team members, • Controls inventories of food, equipment, smallware, and report issues as necessary, • Conducts ordering and monthly inventory, • Reviews daily time punches for accuracy; addresses time clock abuse (clocking in early or late) via coaching and/or documentation, • Submits weekly payroll for approval, • Controls cash and other receipts by adhering to cash handling and reconciliation procedures in accordance with restaurant policies and procedures, • Utilizes daily, weekly, quarterly, and annual financial reporting tools, • Ensures all administrative tasks are complete in a timely manner, like weekly payroll, accident and injury reporting etc., • Supports any marketing initiatives and promotions. Who You Are • 5+ years of restaurant management/leadership operations experience, • Strong leadership, analytical and problem-solving skills, • Superior interpersonal skills and ability to earn trust and respect from colleagues and staff, • Exceptional financial acumen, • Thrives in a constantly evolving, fast-paced environment, • Strong written and verbal communication skills, • Ability to utilize traditional software programs such as Gmail, Microsoft Office and any additional systems as needed; Ability to access and accurately input information using a moderately complex computer system, • Able to work nights, weekends and holidays, and variable schedule, per the needs of the business, • Able to lift at least 50 pounds on a regular basis and bend, stoop, stand and perform extensive walking for 8-10 hours a day

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  • Guest Experience Manager
    Guest Experience Manager
    hace 3 días
    $80000–$90000 anual
    Jornada completa
    Manhattan, New York

    At NAYA, we're on an exciting journey - growing fast, sharing authentic, fresh and nutritious Middle Eastern flavors, and building a team that grows right along with us. At NAYA, our mission is to share the Middle Eastern flavors that nourish and inspire us We are looking for an experienced, passionate person to grow with us as we live our mission. If you're ready to lead with heart, inspire others, and be part of something bigger, NAYA is the place to make it happen. You will love working at NAYA We believe great people deserve great rewards. NAYA offers a comprehensive and people-focused benefits package designed to support you at work and beyond, including: • Competitive pay to recognize your impact, • Competitive bonus plan, • Paid Vacation time, • Medical, dental, and vision insurance to keep you healthy and thriving, • Flexible Spending Account, • Commuter benefits to make life easier, • Employee discounts and free NAYA meals — because we believe in enjoying what we serve, • Pet Insurance - because we know your fur babies are important you, • Growth opportunities at every level — we invest in developing leaders from within, • Employee Assistance, Pay on Demand, Pet Insurance, Identity Theft Protection, and much more! At NAYA, you'll find more than a job — you'll find a community that values you, supports your goals, and celebrates your success. The Guest Experience Manager is responsible for leading NAYA's day-to-day guest support operations across all channels, including digital, in-store, and post-visit feedback. This role goes beyond response management to build scalable processes, surface actionable insights, and ensure every guest interaction reflects NAYA's brand and values, deepening guest satisfaction and loyalty. You will serve as the primary owner of guest feedback and communication, ensuring SLAs are met, recovery strategies are effective, and cross-functional partners have the information they need to drive improvements. This is a highly visible role requiring a balance of empathy, operational awareness, analytical thinking, and leadership. How You'll Impact • Build and lead a best-in-class guest support function that scales with NAYA's growth, • Increase guest satisfaction, retention, and brand loyalty through thoughtful recovery strategies, • Influence operational, digital, and marketing decisions through actionable guest insights, • Establish consistent, high-quality standards for guest communication across all platforms What You'll Do Guest Experience Operations & Strategy • Own and manage NAYA's guest support operations across email, phones, surveys, social media, and third-party platforms., • Develop and maintain processes for managing guest feedback consistently and at scale, including implementing new systems., • Help define and track key success metrics, including CSAT, response time, resolution rates, and sentiment trends., • Support the implementation of a Contact Center strategy, including channels, hours of operation, and recovery program., • Identify opportunities to proactively improve the guest journey, not just respond to issues. Team Oversight • Oversee day-to-day work of Guest Support Specialists and ensure SLAs are consistently achieved., • Identify coaching and training opportunities to strengthen team performance and response quality., • Escalate issues that are preventing SLA achievement and follow through on resolution. Guest Communication & Recovery • Ensure all guest responses are timely, empathetic, brand-aligned, and solutions-driven, • Manage recovery strategies and guide tone, voice, and messaging across all channels to ensure consistency and guest satisfaction., • Track offer redemption rates and evaluate the effectiveness of recovery efforts, including A/B testing of solutions. Insights & Reporting • Provide scheduled and ad hoc reporting on guest feedback trends, including ordering issues, LTO performance, marketing promotions, and new initiatives., • Analyze feedback to identify patterns, root causes, and opportunities for improvement., • Translate insights into clear, actionable recommendations for Operations, Marketing, and Technology., • Build and maintain reporting dashboards that give leadership a clear view of guest experience performance. CRM & Systems Optimization • Help stand up NAYA's CRM from the start, contributing to tool evaluation, workflow setup, and documentation as we build out this tool., • Manage and optimize reputation management and guest feedback tools (e.g., Tattle, SOCI, Olo Engage)., • Maintain organized tracking of guest interactions across all systems, ensuring data is categorized and usable for reporting. Brand & Cross-Functional Alignment • Serve as a go-to contact for guest experience across internal teams., • Track and follow up on escalation issues to ensure accountability and resolution., • Maintain deep knowledge of NAYA's menu, operations, and evolving systems., • Ensure all guest-facing communication reflects current offerings and brand standards. What you Bring • 3+ years of experience in guest experience, customer experience, or hospitality operations (multi-unit or high-growth environment preferred), • Proven ability to move from execution to strategy — building systems, not just managing tasks, • Exceptional communication skills (written and verbal), with a strong sense of tone and brand voice, • Experience with CRM, guest feedback, and reputation management platforms, • Strong analytical mindset with the ability to turn data into action, • High attention to detail and organizational discipline, • Experience collaborating cross-functionally and influencing without direct authority A mindset that is: • Guest-obsessed: Sees every interaction as an opportunity to build trust and loyalty, • Strategic thinker: Looks beyond individual issues to identify patterns and long-term solutions, • Empathetic communicator: Balances care with clarity in every interaction, • Operator at heart: Understands the realities of restaurant environments and designs practical solutions, • Curious and growth-driven: Continuously looks for ways to improve systems, tools, and outcomes, • Ownership mentality: Takes full accountability for the guest experience end-to-end

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  • Management and Marketing Representative
    Management and Marketing Representative
    hace 14 días
    $48000–$68000 anual
    Jornada completa
    Manhattan, New York

    Full-Time | Leadership Development | Career Growth Opportunities We are currently seeking ambitious, motivated, and career-driven individuals to join our team as a Management & Marketing Representative. This position is ideal for individuals looking to build experience in sales, marketing, leadership, and business development while working in a fast-paced and team-oriented environment. As a Management & Marketing Representative, you will play an important role in customer acquisition, brand representation, team collaboration, and leadership development. We are looking for individuals who want more than just a job and are seeking an opportunity with long-term growth potential. Responsibilities: • Execute face-to-face sales and marketing strategies, • Build and maintain strong customer relationships, • Represent client products and services professionally, • Assist with campaign management and customer acquisition efforts, • Participate in leadership and management training programs, • Work closely with team members to meet individual and team goals, • Learn performance tracking, team development, and business operations, • Deliver exceptional customer service and support Qualifications: • Strong communication and interpersonal skills, • Positive attitude and strong work ethic, • Leadership qualities or desire to develop leadership skills, • Goal-oriented and self-motivated mindset, • Ability to work effectively in a team environment, • Previous experience in customer service, hospitality, sales, or leadership is a plus but not required What We Offer: • Full-time schedule, • Paid training and mentorship, • Leadership and management development, • Performance-based bonuses and incentives, • Team-oriented and energetic culture, • Advancement opportunities based on performance

    ¡Incorporación inmediata!
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  • Experience Hair Salon Front Desk Coordinator  / Assistant
    Experience Hair Salon Front Desk Coordinator  / Assistant
    hace 18 días
    $20 por hora
    Jornada completa
    Manhattan, New York

    We are seeking a skilled Front Desk/ assistant with Salon experience only join our team. The ideal candidate will be responsible for overseeing the front desk operations and ensuring excellent customer service. Please be advised - Expereince is required for this role - We will not consider you if you do not have prior Salon experience. Duties: • Manage the front desk area and ensure it is organized and presentable, • Greet and assist visitors in a professional manner, • Answer and direct phone calls appropriately, • Handle incoming and outgoing mail and packages, • Schedule appointments and maintain calendars, • Assist with administrative tasks such as data entry, filing, and record-keeping, • Provide support to other staff members as needed Experience: • Proven experience in administrative roles, • Proficiency in QuickBooks, Google Suite, and Microsoft Office applications, • Strong customer support skills, • Knowledge of office management procedures, • Experience with real estate administrative tasks is a plus, • Ability to type efficiently and accurately, • Familiarity with calendar management This position offers a competitive salary, opportunities for growth, and a supportive work environment. If you have the required skills and experience, we would love to hear from you! Job Type: Part-time Pay: $20.00 - $21.00 per hour Benefits: Employee discount Flexible schedule Experience: hair salon: 1 year (Required) Language: English (Required) Ability to Commute: New York, NY 10065 (Required) Ability to Relocate: New York, NY 10065: Relocate before starting work (Required) Work Location: In person

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  • Site supervisor
    Site supervisor
    hace 20 días
    $100000–$125000 anual
    Jornada completa
    Fordham Manor, The Bronx

    Site Supervisor — Bronx VA Medical Center ER Renovation We are a commercial construction firm specializing in federal healthcare projects, and we're hiring an experienced Site Supervisor to lead our Emergency Room renovation at the Bronx VA Medical Center. About the project Full renovation of the Emergency Department at an active VA medical facility. Work will be phased to maintain ED operations throughout construction, requiring strict ICRA, ILSM, and infection control compliance alongside coordination with VA staff, clinicians, and patients. What you'll do • Run daily field operations: crews, subs, schedule, safety, and quality, • Enforce ICRA and ILSM protocols and lead infection control risk mitigation in an occupied healthcare facility, • Coordinate directly with VA COR, facility staff, and clinical leadership on phasing, shutdowns, and access, • Lead daily huddles, weekly OAC meetings, and subcontractor coordination, • Maintain daily reports, photo documentation, and compliance records to VA and federal standards, • Enforce site safety per OSHA, VA, and corporate standards — zero-incident culture, • Manage Davis-Bacon compliance on site (certified payroll coordination with PM), • Drive the schedule, identify constraints early, and escalate risks before they become claims What you bring • 7+ years as a site superintendent on commercial construction projects, ideally healthcare, • Prior VA, DoD, or USACE project experience strongly preferred, • Documented experience with ICRA (Infection Control Risk Assessment) and ILSM in active healthcare environments, • OSHA 30 required; CHC (Certified Healthcare Constructor) and CQM-C a plus, • Strong familiarity with VA-specific safety protocols, badging, and security requirements, • Proven ability to phase work in an occupied, mission-critical facility, • Ability to obtain VA site access (background check required), • Excellent communication with federal clients, design teams, and trade partners Why this role • Mission-driven work directly serving veterans, • Established firm with a strong federal/VA portfolio and pipeline, • Competitive salary, vehicle/truck allowance, full benefits, 401(k) with match, and performance bonus, • Real ownership of the project — you run the field Location: Bronx, NY (on-site daily) Employment type: Full-time Compensation: Commensurate with experience To apply, send your resume and a brief summary of your VA or federal healthcare project experience.

    ¡Incorporación inmediata!
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  • Restaurant General Manager
    Restaurant General Manager
    hace 1 mes
    $65000–$75000 anual
    Jornada completa
    Manhattan, New York

    General Manager Sophie's Cuban Cuisine Reports to: Director of Operations / Chief Operating Officer About the Role At Sophie’s Cuban Cuisine, we’re built on culture, tradition, and hospitality. For nearly 30 years, our family-founded, woman-led brand has delivered authentic Cuban flavors with warmth, consistency, and pride. As a General Manager, you are the leader of your restaurant—responsible for driving daily operations, building a strong team culture, and delivering exceptional guest experiences. You lead from the front, set the tone on the floor, and balance hands-on execution with strategic thinking. This role is for someone who takes ownership, leads with hospitality, and is passionate about developing people and growing a business. Compensation & Perks • Salary: $65,000 – $70,000, • A meal on us, with every shift, • Opportunity to grow within a company that promotes from within, • Clear growth path to roles such as District Manager and Director of Operations Key Responsibilities Team Leadership & Development • Recruit, hire, and develop team members aligned with Sophie’s culture, • Create and manage schedules based on sales and labor targets, • Provide real-time coaching and performance feedback, • Build a strong team environment rooted in accountability and respect, • Train staff on SOPs, food safety, and menu knowledge Guest Experience & Hospitality • Lead a guest-first culture rooted in warmth and attentiveness, • Resolve guest concerns with professionalism and care, • Ensure consistency across all channels: in-store, takeout, delivery, and catering, • Train team members on upselling and guest engagement Financial Performance • Own and manage store P&L, • Monitor labor, food cost, and operational expenses, • Manage inventory, ordering, and vendor relationships, • Maintain proper cash handling and reporting procedures Operations Excellence • Ensure all opening, mid-shift, and closing procedures are followed, • Maintain DOH compliance, cleanliness, and food safety standards, • Oversee order accuracy, food quality, and speed of service, • Ensure all digital platforms (Toast, Uber Eats, DoorDash, Lunchbox) are optimized and active Leadership & Communication • Lead from the floor during peak hours, • Conduct daily huddles and ongoing team communication, • Develop assistant managers and future leaders, • Make informed decisions, balancing guest experience and operations Brand Growth & Community • Represent Sophie’s Cuban within the local community, • Monitor and respond to guest reviews, • Support local marketing and promotional initiatives Qualifications • 5+ years of experience as a GM or Assistant GM in a high-volume restaurant, • Strong leadership, communication, and hospitality mindset, • Solid understanding of restaurant financials (P&L, labor, COGS), • Fluent in English (Spanish strongly preferred), • Experience with POS systems (Toast preferred), • ServSafe certified (or willing to obtain within 30 days), • Ability to lead in a fast-paced, high-volume environment Availability • Must have open availability, including nights, weekends, and some holidays Work Environment This is a hands-on leadership role. You will spend the majority of your time on the floor leading your team, supporting service, and ensuring operations run smoothly. This role requires long periods on your feet and the ability to perform in a fast-paced environment. Why Sophie’s Cuban? At Sophie’s, we treat our team like family. We believe in promoting from within, investing in our people, and building careers—not just jobs. If you’re passionate about great food, strong teams, and authentic hospitality, this is your opportunity to grow with a brand that values culture, consistency, and community. Apply today and lead one of New York’s favorite Cuban concepts.

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  • Assistant Amenity Manager
    Assistant Amenity Manager
    hace 1 mes
    Jornada completa
    Manhattan, New York

    This job location is in Bushwick Brooklyn. Full-time, Mid-shifts and Evening shifts, Sunday-Thursday. Pay rate of $20-25 per hour, depending on experience. YOUR MISSION as an Assistant Amenity Manager To assist in planning and executing a comprehensive lifestyle and amenity program for a large luxury apartment building in the Bushwick neighborhood, while building strong relationships with your staff to achieve results. Evening and weekend shifts will be required for this role. What You’ll Do • Deliver amazing customer service by having a hospitality-focused, customer-first mindset, • Supervise and manage front desk, fitness, pool, and package room team members, in Amenity Manager’s absence, • Ensure all health and safety procedures are adhered to according to law, • Assist in operating and managing the URBN Playground application, its accompanying software, and property management software for the property, • Promote and sell amenity memberships, fitness packages, and/or event tickets, and services on the app, • Assist in building relationships with customers to understand their needs and interests, especially as it relates to our application services, • Assist in driving membership sales on a monthly basis through promotions, daily interactions with residents, and staff engagement, • Assist in planning and executing programming and events, • Provide reports regarding app usage, customer engagement, and attendance at facilities and events, • Assist in budget and revenue projections, including labor cost management and revenue projections from concierge sales, • May be required to work line staff shifts (Front Desk, Package Room, Lifeguard, etc.) to cover for emergencies or absences, • Be the face of URBN Playground in Amenity Manager’s absence for all customer questions, concerns, and needs YOU’RE GOOD AT • Interacting with people, • Getting things done, • Negotiating with and managing people to get things done, • Scheduling and sending important reminders, • Using proprietary technology systems and software, • Customer service and proactive hospitality, • Promoting services and partnerships, • Creating and managing budgets, • Noticing the little details and taking action to improve, • Using sound judgement to make decisions independently, • Dealing with challenging situations and responding to emergencies, • Being accountable and taking responsibility, • Handling phone calls and emails in a professional and efficient manner, • Building relationships with and coaching team members to maintain smooth operations YOU NEED • A college degree or higher qualification, or equivalent experience, • Prior work experience in the fitness or hotel industry, • Be able to obtain CPR and First Aid certification within three months of employment, • Prior experience in people and schedule management strongly preferred, • A great sense of humor and sense of fun BROWNIE POINTS • Prior experience overseeing and working events, • Familiar with property manager software, • Lifeguard, fitness, pool, or hotel-related certification, • Additional language skills

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  • Project Manager - Ground-up Multi-Unit Construction
    Project Manager - Ground-up Multi-Unit Construction
    hace 1 mes
    $125000–$150000 anual
    Jornada completa
    Hackensack

    The O’Neill Group is actively seeking an experienced Project Manager to lead ground-up, wood-frame over podium, luxury multifamily residential construction projects. This full-time, salaried role is critical for managing all project phases, from preconstruction through close-out, ensuring meticulous adherence to budgets, schedules, safety standards, and quality expectations. This position requires regular travel to regional job sites from its base in Hackensack, New Jersey. Key Responsibilities • Project Oversight & Strategic Planning: Oversee all construction phases; develop and execute comprehensive project plans, schedules, logistics, and staffing strategies; coordinate closely with ownership, design teams, consultants, and field supervision., • Budgeting, Cost Control & Value Engineering: Prepare, manage, and track project budgets and cost reports; lead value engineering efforts while preserving design intent and quality; review and approve pay applications, change orders, and cost forecasts., • Schedule Management: Develop and maintain detailed project schedules using Microsoft Project or similar tools; monitor progress, identify potential delays proactively, and coordinate subcontractor sequencing and critical path activities., • Contract Administration & Procurement: Lead subcontractor and vendor procurement, including bid reviews and contract negotiations; develop detailed scopes of work and manage contract compliance; review RFIs, submittals, and change requests in collaboration with design teams., • Risk Management, Safety & Compliance: Identify and mitigate project risks related to cost, schedule, safety, and constructability; ensure compliance with OSHA, local building codes, and company safety policies; promote a strong job-site safety culture in coordination with Superintendents., • Team & Stakeholder Management: Lead cross-functional project teams including Superintendents, APMs, and consultants; maintain clear and consistent communication with internal and external stakeholders; provide mentorship and performance feedback to project staff., • Technology & Reporting: Utilize Procore, Microsoft Project, and related construction management software; maintain accurate project documentation, reporting, and forecasting. Qualifications • Bachelor’s degree in Construction Management, Engineering, Architecture, or a related field (or equivalent experience)., • 5–10+ years of project management experience in multifamily, wood-frame over podium construction., • Strong knowledge of budgeting, scheduling, contract administration, and value engineering., • Proficiency with Procore, Microsoft Project, and Microsoft Office., • Excellent leadership, communication, and negotiation skills. Additional Requirements • Ability to travel to project sites as required., • Ability to work effectively in both office and active construction site environments. Work Environment • A dynamic blend of office-based work and on-site field presence, involving exposure to typical construction site conditions. Compensation & Benefits • Competitive annual salary, anticipated to range from $130,000 to $150,000, commensurate with experience., • Comprehensive benefits package including medical, dental, vision, retirement plan options, and paid time off., • Significant opportunity for long-term career growth within a vertically integrated development and construction firm. About The O’Neill Group The O’Neill Group is a vertically integrated real estate development and construction firm, specializing in complex land use and entitlement-driven developments, with a focus on large-scale multifamily and mixed-use projects. Our active pipeline currently includes 6 projects in Vernon, NJ, 4 projects in Lower Dutchess County, NY, and 3 projects in Connecticut, poised to deliver approximately 2,000 new residential units over the next 60 months, complementing the 2,000+ units currently owned and managed.

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  • Floor Manager
    Floor Manager
    hace 2 meses
    Jornada completa
    Mott Haven, The Bronx

    Position Overview: The Floor Manager is responsible for overseeing daily operations on the floor, ensuring excellent customer service, smooth workflow, and staff efficiency. This role acts as a bridge between management, staff, and customers to maintain a positive and productive environment. Key Responsibilities: Supervise daily floor operations and ensure service standards are met Lead, support, and motivate staff to deliver excellent customer service Handle customer inquiries, complaints, and resolve issues promptly Monitor staff performance and provide coaching or training as needed Ensure proper staff scheduling and adequate floor coverage Maintain cleanliness, organization, and safety of the work area Coordinate with kitchen or back-of-house teams (for restaurants) Manage opening and closing procedures Monitor inventory levels and report shortages Ensure compliance with company policies and health & safety regulations Qualifications: Proven experience in a supervisory or management role (retail, hospitality, or similar) Strong leadership and communication skills Excellent problem-solving and customer service abilities Ability to work in a fast-paced environment Good organizational and multitasking skills Flexible availability, including evenings, weekends, and holidays Work Environment: Fast-paced and customer-facing setting (restaurant, retail store, or hospitality venue) Requires standing for long periods and active floor presence

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