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  • Development Manager
    Development Manager
    1 month ago
    $65000–$75000 yearly
    Full-time
    Manhattan, New York

    Development Manager New York, NY Description About Encore: Known widely as Broadways longest running act of loving care, Encore’s mission is to improve the quality of life for older New Yorkers so they are not just surviving, but thriving. Through a robust array of programming, Encore takes a “no wrong door approach to ensure Seniors are able to age in place comfortably for as long as possible. Encore is recognized as one of the most respected and trusted nonprofit organizations providing services for older New Yorkers in New York City. Encore is on the cutting edge in the human service field and is a staunch advocate not only for older New Yorkers but also for the essential human service employees who serve as the City’s safety net. Do not miss this chance to work for a mission-oriented organization, which centers employees as its number one resource. About Position: To meet the ambitious mission and programmatic objectives of Encore Community Services’ growth and strategic plan, the Development Department drives and stewards the organization’s relationships with its funders. This team works to secure foundation grants, corporate sponsorships, and individual giving to support Encore’s robust programs and service. The Development Manager will be responsible for effectively managing the Development Department’s database and operations. Duties will include all data management (gift entry, acknowledgments coding systems, analysis, reporting, staff training), direct mail (writing, producing print and email campaigns according to a yearly calendar), and development systems support (overseeing mailings, prospect research, event support, special projects). Benefits: This position is a full-time position with benefits that include medical insurance (with Employee contribution), Dental & Vision plans with coverage beginning on the first day of hire, generous paid time off (vacation, personal days, sick days and earned floating holidays), 403(b) with 3% Employer Match after a year of employment, Flexible Spending Account, Dependent Care and transit benefits. Requirements Data Administration · Develop and oversee all data entry/donation processing, create coding systems for consistent donor tracking, create donor portfolios for relevant staff, build out our metrics systems that measure performance; · Create dashboards tracking development performance, budget versus actuals, and other representations of donor activities and outcomes; · Create consistency and efficiency in the development department’s data collection, maintenance, and reporting; · Prepare and mail thank you/acknowledgment letters to donors; · Create and maintain reports that help drive the department’s decision-making; lead in creating a department driven by data; · Assist in budget planning with donor reports and data analysis. Direct mail · Create annual mail/email plan and revenue budget each fiscal year; · Write, produce, and mail written solicitations for small gifts, donor cultivation pieces, holiday appeals, Giving Tuesday, etc.; · Plan and execute complimentary email strategies in tandem with written appeals, mailings, and other digital initiatives; · Oversee Mailchimp data syncing, email design, and maintenance to successfully communicate and fundraise with a variety of communities; Development Operations · Assist with planning and executing special events and projects (mailings, revenue reports, donor tracking, maintaining RSVP lists, run event check-in, budget recap of revenue for events); · Liaise with Finance to ensure systematic recording & reconciliation, and develop a clear understanding of how development can best work with Finance to ensure accurate reporting; · Develop a training program to ensure the development team is utilizing our data systems to their fullest capabilities; · Ensure development has systems in place to be more efficient; letterhead, envelopes, and other supplies are available; · Assist with donor prospecting for team members; · Assemble media kits for meetings with stakeholders and donors; · Assist with updating the website; · Volunteer engagement, orientation, and support when needed; Qualifications and Skills · Associate’s or Bachelor’s level (degree-holding/currently enrolled or equivalent in experience); · Proficient in Microsoft Office (Word, Excel, Publisher, PowerPoint) and Adobe; · Strongly Preferred - proficient with DonorPerfect or other donor/customer database management software or a quick learner; · Experience with prospecting software such as Donor Search or Wealth Engine; · Excellent writing, communication, organizational, and time-management skills; · Detail-oriented; · Interest in working in the nonprofit sector or aging services a plus; · Must be a team player, be flexible, and take initiative; · Be willing to work on-site at Development Office located in midtown Manhattan (Ninth and 49th), three or four times a week. Strongly Preferred Qualifications · Experience in DonorPerfect · Writing (grant, appeals, newsletters, press releases) · 1-2 years of work experience in a fundraising environment

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  • Medical Receptionist
    Medical Receptionist
    1 month ago
    Full-time
    Manhattan, New York

    Medical Receptionist (Spanish-Speaking is a plus) 9AM TO 5PM MONDAYS TO THURSDAY COMPENSATION TO BE DISCUSSED Advance Audiology NY About Us: Advance Audiology NY is a patient-centered audiology practice dedicated to delivering compassionate, high-quality hearing healthcare. We are seeking a dependable, professional, and caring individual to join our team as a Medical Receptionist. Position Summary The Medical Receptionist is the first point of contact for our patients and plays a key role in creating a welcoming, supportive experience. The ideal candidate is responsible, organized, able to multitask, and genuinely enjoys helping people. Spanish fluency is required to support our bilingual patient community. Responsibilities Greet patients warmly and provide exceptional customer service Answer phones, schedule appointments, and manage the practice calendar Check patients in and out; verify insurance information Maintain patient records and ensure accurate data entry Assist with basic office tasks (filing, scanning, organization) Communicate clearly with patients, providers, and staff Support a positive, professional office environment Qualifications Fluent in Spanish and English (required) Previous medical office or customer service experience preferred Strong communication and interpersonal skills Detail-oriented, dependable, and committed to long-term employment Ability to stay calm, friendly, and professional with patients Basic computer and scheduling software skills Ideal Candidate Responsible and consistent with attendance and punctuality Passionate about helping others and creating a supportive environment Looking for a stable, long-term role rather than a transitional position Patient, warm, and comfortable interacting with diverse populations

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  • Front Desk Receptionist
    Front Desk Receptionist
    2 months ago
    Full-time
    Manhattan, New York

    About the Role We’re seeking a polished, detail-oriented Front Desk Receptionist to support a fast-paced medical/aesthetic practice. You’ll be the first point of contact for patients, responsible for a high-end patient experience, accurate check-in/check-out, scheduling, phone handling, and clean payment/ledger documentation. This role requires professionalism, urgency, and strong organization. Key Responsibilities Front Desk Operations (Opening/Closing) Open/close the clinic consistently: lobby readiness, restocking, sanitizing high-touch areas, equipment/phone check End-of-day closeout: secure PHI, lock up, power down, ensure lobby reset and doors secured Patient Check-In / Check-Out Greet patients warmly and verify identity (ID/insurance card when applicable) Confirm demographics (name spelling, address, phone/email, preferred language) Check patient ledger for balances and collect payments prior to rooming when required Provide receipts and confirm aftercare printouts / next appointment details (as applicable) Scheduling & Confirmation Schedule consultations, follow-ups, treatments, and post-ops per clinic standards Perform appointment confirmations (calls/texts) and update statuses (confirmed/unconfirmed/rescheduled/cancelled) Monitor gaps/overbooks and flag same-day risks (cancels, reschedules, repeat no-shows) Phones & Call Routing Answer calls promptly with a warm, professional tone Route calls appropriately (clinical urgency, post-op concerns, pricing/booking, general scheduling) Document call outcomes and next steps in CRM/EMR as required Payments, Deposits, Receipts Collect and post payments accurately (Weave/terminal/Zelle) into Nextech Apply payments to the correct invoice/charge and scan/upload receipts to the chart Follow refund escalation policy—front desk does not promise refunds/timelines unless authorized Patient Experience & De-escalation Offer hospitality (water/coffee), give wait-time updates every 10–15 minutes Maintain HIPAA discretion at the desk and on calls De-escalate upset patients calmly and escalate to leadership when needed; document objective facts Daily Reporting (must be comfortable with numbers) Begin-of-Day report (by ~10:30am): consult totals, confirmed/unconfirmed, patients with balances due End-of-Day report: tomorrow’s consult readiness + today’s consult outcomes and financial snapshot (collected totals, balance collections, notes) Requirements 2+ year experience in medical/dental/aesthetic front desk (preferred, not required if strong fit) Strong communication, professionalism, and customer service mindset Accurate data entry + comfort handling payments and sensitive information (HIPAA) Ability to multitask in a busy environment and follow SOPs closely Tech comfortable: EMR/CRM + phones/texting systems(Nextech/Weave experience is a plus) Preferred Qualifications Bilingual Spanish (highly preferred) Experience with consult-driven practices (plastics, med spa, dermatology, dental) Proven consistency with confirmations, collections, and documentation Benefits Health insurance / PTO / sick time Employee discounts on services/products Growth path: Senior Front Desk / Lead Front Desk / Front Desk Manager Equal Opportunity Employer: We celebrate diversity and are committed to creating an inclusive environment for all employees. Job Types: Full-time, Contract Pay: $24.00 - $32.00 per hour Benefits: 401(k) Dental insurance Employee discount Flexible schedule Health insurance Paid time off Vision insurance Experience: Front desk: 2 years (Required) Ability to Commute: New York, NY 10036 (Preferred) Ability to Relocate: New York, NY 10036: Relocate before starting work (Preferred) Work Location: In person

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  • Youth Leadership Specialist
    Youth Leadership Specialist
    2 months ago
    $45000–$47000 yearly
    Full-time
    Manhattan, New York

    Youth Leadership Specialist Job Description New York City Global Kids (GK) educates, inspires, and mobilizes youth to become global citizens who are positively engaged in the world and are prepared for their future. Global Kids, Inc. is seeking individuals passionate about leadership and development to join our team dedicated to education, social action, and the advancement of human rights. We are looking for individuals who are eager to create and implement interactive human rights, global education, and leadership development curricula in high schools across New York City. Successful candidates will be working with various Global Kids partner schools. This is an exciting opportunity to contribute to the education sector and inspire the next generation of leaders. If you possess a strong commitment to education, a desire to promote social change, and the skills to engage and motivate young minds, we encourage you to apply. Responsibilities Program Responsibilities • Coordinate, develop, and co-facilitate interactive, experiential workshops and special activities for GK's programs., • Collaborate with GK staff and youth to generate new program ideas focusing on global/local issues and meeting the goals of the contracted initiatives., • Develop relevant content and curriculum on global issues, 21st-century skills while supporting social and emotional learning., • Work with other staff and students to implement the annual Global Kids Youth Conference and other special projects., • Lead occasional training sessions for other youth, educators, and Global Kids staff., • Implement student outreach, recruitment, and retention strategies throughout the year., • Help to support the partner school’s goals and functions., • Build and maintain positive relationships with multiple stakeholders such as students, families, school personnel, policymakers, and other community members., • Occasional evenings, weekends, and overnights with long-distance travel required (annual overnight or multi-night youth retreat, college trips, GK events)., • Administrative Responsibilities, • Collaborate with school personnel on logistics for program implementation (e.g., space, security needs, permits, trip forms/permission slips)., • Collect, input, and review attendance, evaluation, and other data related to projects and student progress., • Maintain necessary documentation/case files, as well as program data entry and records., • Complete administrative tasks related to maintaining assigned GK equipment, fiscal procedures (fund requests and expense reports), and other tasks., • Qualifications:, • Understanding of, and willingness to learn about, a wide array of NYC social service resources for youth and families., • Experience using interactive experiential learning strategies, counseling and conflict resolution skills, and youth development/leadership strategies with middle school and/or high school-age youth., • Experience and enthusiasm for designing and leading educational workshops that build on each other., • Commitment to and understanding of working in culturally diverse settings and using antiracist pedagogical practices, • Experience working in or closely with NYC public schools is a plus., • Knowledge of and passion for global issues, political science, history, education, social justice, and human rights., • Excellent facilitation, consensus-building, and interpersonal skills., • Initiative, creativity, willingness to learn, and ability to manage multiple tasks independently., • Strong communication, writing, organizational, and technology skills (Microsoft Suite, Google Suite, Zoom)., • International experience is a plus, • Fluency in other languages is a plus (particularly Spanish, Haitian Creole, Arabic, and South Asian languages). Salary/Benefits: This full-time position comes with an annual salary of $45,000 – 47,000. GK also offers affordable medical benefits, dental, and life insurance, as well as paid holidays, vacation time off, personal days, sick time, and possibilities for travel. GK staff also have access to retail discounts through our Professional Employer Organization (PEO). How to apply: Please apply on the Global Kids website under our careers page. Global Kids, Inc. is an equal opportunity employer. We are committed to a policy of equal treatment and opportunity and do not discriminate against employees or applicants for employment based on race, sex, color, national origin, religion, age, citizenship, mental or physical handicap or disability, marital status, sexual orientation, pregnancy, military or veteran status, or any other characteristics protected by law. We continue to support and promote equal employment opportunity, human dignity, and diversity in all forms.

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