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  • Assistant Manager
    Assistant Manager
    hace 20 días
    $24 por hora
    Jornada completa
    Manhattan, New York

    Harlem Shake is looking for an experienced, dependable, and hands-on Assistant Manager to support daily restaurant operations at our Harlem location. The Assistant Manager works closely with the Store Manager to lead the team, maintain strong operational standards, and provide an excellent guest experience. This is an active floor-management position that requires someone who can coach employees, solve problems, maintain accountability, and step into any area of the restaurant when needed. Responsibilities: • Lead FOH and BOH employees during assigned shifts, • Support the Store Manager with daily restaurant operations, • Assign employee stations, breaks, side work, and cleaning responsibilities, • Conduct preshift meetings and communicate daily priorities, • Make sure employees complete all assigned opening, closing, and operational checklists, • Coach employees and provide clear, respectful feedback, • Address attendance, performance, uniform, and policy concerns, • Document employee coaching and corrective-action issues when required, • Support employee training, cross-training, and development, • Maintain a positive, professional, and accountable workplace, • Provide excellent customer service and resolve guest concerns, • Monitor speed of service, order accuracy, food quality, and presentation, • Make sure FOH employees provide a warm welcome and goodbye to every guest, • Support the kitchen during high-volume periods when needed, • Monitor restaurant cleanliness throughout the shift, • Complete opening and closing procedures, • Handle cash, deposits, drawer counts, refunds, voids, discounts, and manager comps accurately, • Review register activity and investigate cash discrepancies, • Make sure waste, refunds, voids, and complimentary items are recorded correctly, • Monitor labor and make appropriate staffing adjustments based on business volume, • Assist with employee schedules and shift coverage, • Monitor inventory levels and communicate shortages, • Assist with receiving, organizing, and rotating deliveries, • Follow FIFO and proper food-storage procedures, • Enforce food-safety, allergen, sanitation, and NYC Department of Health requirements, • Complete required temperature, cleaning, safety, and operational logs, • Make sure equipment issues, incidents, injuries, and guest complaints are properly documented and reported, • Follow and enforce all Harlem Shake policies, recipes, service standards, and operational procedures, • Perform other management and restaurant duties as needed Qualifications: • Previous restaurant supervisory or assistant-management experience is required, • Fast-casual, quick-service, or full-service restaurant experience is preferred, • Valid NYC Food Protection Certificate is required, • Strong leadership, communication, organization, and problem-solving skills, • Comfortable coaching employees and holding the team accountable, • Able to remain calm and make decisions in a fast-paced environment, • Experience with POS systems, cash handling, deposits, scheduling, inventory, and labor management, • Strong understanding of food safety and sanitation requirements, • Dependable, punctual, detail-oriented, and professional, • Able to work independently while following direction from the Store Manager and senior leadership, • Must be available to work evenings, weekends, and holidays as required Physical Requirements: • Able to stand and move throughout the entire shift, • Able to work in dining-room and kitchen environments, • Able to bend, reach, lift, carry, and perform repetitive tasks, • Able to safely lift and carry up to 50 pounds, • Able to work around grills, fryers, heat, steam, and other restaurant equipment Job Type: Full-time Pay: $20–$24 per hour Schedule: Eight-hour shifts with evening, weekend, and holiday availability as needed Location: Harlem Shake, 100 W. 124th Street, New York, NY 10027 Benefits may include a flexible schedule, paid vacation, and 401(k) eligibility.

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  • Front Counter / Customer Service & Delivery Associate
    Front Counter / Customer Service & Delivery Associate
    hace 8 días
    $18–$21 por hora
    Jornada completa
    Harrison

    Front Counter / Customer Service & Delivery Associate PUREGANIC CAFE | HARRISON, NEW YORK Pay: $18–$21 per hour + tips, depending on experience Schedule: Alternating 9 AM–5 PM and 12 PM–8 PM shifts; Sunday through Friday About the Position Pureganic Cafe is a health-focused cafe specializing in plant-based, vegan, gluten-free, and kosher food. We are seeking a friendly, dependable, hardworking team member for a hands-on role combining front-counter customer service, regular local deliveries using our company vehicle, and daily cafe operations. The ideal candidate takes initiative, works well independently, and enjoys helping customers. Responsibilities Welcome customers, accurately take orders, process payments, and answer telephone inquiries. Assist guests with menu selections and provide excellent customer service. Prepare, package, and verify takeout and delivery orders. Make regular local deliveries using the company-provided vehicle; drive safely and handle orders professionally. Stock juices, water bottles, beverages, and grab-and-go refrigerators. Set up, maintain, and break down the vegetable bar. Load and unload dishwashers and assist with general kitchen and food-service tasks. Keep counters, refrigerators, dining areas, and workstations clean. Complete opening, closing, and end-of-day cleaning duties. Work independently, multitask, and help keep cafe operations running smoothly. Required Qualifications Valid driver’s license; willingness and ability to make regular local deliveries. Driving record that meets the company’s auto-insurance eligibility requirements. Strong customer-service and communication skills. Dependability, punctuality, integrity, and an organized approach to work. Comfort with both customer-facing duties and cleaning/kitchen-support tasks. Availability for assigned shifts, including Sundays and Fridays. Preferred Qualifications Restaurant, cafe, retail, customer-service, or delivery experience. Bilingual English/Spanish communication skills. Point-of-sale experience and ability to work with minimal supervision. Interest in growing into a shift-manager role. What We Offer Competitive pay of $18–$21/hour plus tips; company-provided vehicle for deliveries; a welcoming team environment; varied responsibilities; and potential advancement to shift manager. How to Apply Submit your resume, relevant work experience, and availability through this job posting. Applicants must hold a valid driver’s license and be comfortable making regular local deliveries.

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  • Outside Sales Representative
    Outside Sales Representative
    hace 9 días
    Jornada parcial
    Central Harlem, Manhattan

    Kron Agency helps local businesses attract customers and operate more efficiently through professional websites, automated voice receptionists, booking systems, customer-service bots, and customized business automations. We are hiring outside sales representatives to visit businesses throughout New York City, speak directly with owners and managers, learn about their needs, and introduce solutions that can improve their customer service and sales. What You Will Sell • Professional business websites and website redesigns, • Natural-sounding voice receptionists using technology such as ElevenLabs, • Automated phone-answering and call-routing systems, • Appointment-booking and scheduling systems, • Customer-service chatbots, • Lead-capture and customer-intake systems, • Automated confirmations, reminders, and follow-ups, • Customized business workflows, • Complete website, phone, and booking packages Every system is customized around the business it serves. For example, a voice receptionist for a dental office could answer calls, schedule or reschedule appointments, answer approved questions about services and insurance, collect new-patient information, send reminders, and transfer important calls to the correct employee. Similar solutions can be created for salons, barbershops, auto repair shops, restaurants, contractors, law offices, real estate companies, medical offices, spas, and other local businesses. Assigned Routes and Leads Kron Agency has already identified more than 125 potential business leads throughout New York City. Representatives receive organized routes containing selected businesses in specific neighborhoods. This allows representatives to focus on visiting businesses and making sales instead of spending the day searching for prospects. Representatives are expected to complete their assigned routes, record the outcome of each visit, and follow up with interested business owners. Responsibilities • Visit businesses in person using your assigned NYC route, • Ask to speak with the owner, manager, or decision-maker, • Introduce Kron Agency and explain our services clearly, • Learn how the business currently handles calls, appointments, customer questions, and new leads, • Identify problems such as missed calls, outdated websites, scheduling difficulties, and slow customer follow-up, • Recommend services that fit the business’s actual needs, • Demonstrate our websites, voice receptionists, booking tools, and automation systems, • Collect accurate contact information from interested prospects, • Schedule demonstrations and follow-up conversations, • Follow up consistently and work toward closing sales, • Record the result of every visit, • Provide regular updates on routes, conversations, follow-ups, and completed sales, • Represent Kron Agency professionally and honestly Qualifications • Confident approaching local businesses and starting conversations, • Strong communication and listening skills, • Professional appearance and behavior, • Reliable and able to complete assigned routes, • Able to explain technology in clear, simple language, • Comfortable demonstrating websites and voice systems, • Strong follow-up and sales-closing habits, • Able to work independently, • Smartphone with reliable internet access, • Able to walk and travel throughout assigned NYC neighborhoods Previous sales experience is helpful, but a college degree and technical experience are not required. Kron Agency will provide service information, demonstrations, sales materials, and training. Compensation This is a commission-based contract position. Representatives earn commission for closing website projects, voice-receptionist systems, booking solutions, automation services, and complete business packages. Commission details will be explained before onboarding. To apply, submit your name, phone number, current borough or neighborhood, sales experience, languages spoken, weekly availability, and a short explanation of why you would be a good fit for Kron Agency.

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  • Animal Care Supervisor
    Animal Care Supervisor
    hace 1 mes
    Jornada completa
    The Bronx, New York

    ACC is one of the nation’s largest open-admission animal shelters, whose mission is to End Animal Homelessness in NYC. We touch the lives of nearly 20,000 animals each year. ACC is more than an animal shelter; we are a resource to the community, always seeking ways to keep the human-animal bond intact. With a 90% placement rate, our progressive, life-saving initiatives contribute to the successful placement of our animals. We strive to find loving homes for homeless and abandoned cats, dogs, guinea pigs and rabbits, both by adopting animals directly to the public and by partnering with more than 200 dedicated animal placement organizations (our New Hope partners). We also help keep NYC communities safe and rescue animals in need, responding to emergencies that involve animals as well as keeping our doors open 24/7 for people and animals in need. Summary This position works with and supports the Animal Care Team and is responsible for direct supervision of Animal Care Specialists. This includes the monitoring of their daily activities, focusing on gold standard care for all animals in our care. You are responsible for clearly communicating job expectations, job training, and holding staff accountable to the approved procedures. Our ideal candidate enjoys providing coaching and guidance, and you have some previous supervisory experience. You are excited to take on the unique challenges and rewards of working with a large team of dedicated shelter staff and volunteers. You also enjoy sharing your skill and knowledge with others in order to improve quality of care in the shelter, decrease stress, and continually expand the scope of our programs. You are self-motivated and able to work independently. Overall, you are passionate about animal welfare and about the people who make quality care possible, and you are eager to be at the helm of a progressive and expansive program. Required Qualifications High School diploma or GED is required. Minimum 6 months of prior animal handling experience required. Must be forward thinking and anticipate challenges, responding to them quickly and completely. Must be adaptable and receptive to rapidly evolving protocols. Treats animals and people with respect, considering all individuals as potential collaborators with something to offer. Available to modify schedule as needed to meet the needs of the organization. Ability to travel throughout the five boroughs periodically, and nationally for training opportunities. Must be able to lift and move up to 50lbs and stand for long periods of time. Benefits ACC values work/life balance and offers a generous paid-time-off (PTO) package that includes vacation time, birthdays off, personal days and sick pay. We also value physical and mental health by offering a great open access Cigna medical, dental and vision insurance at a low premium to our employees as well as 401K and Pension, Life Insurance. We also have on-the-job training for 2-4 weeks, periodic all staff trainings to include safety, DEI, cross training, and other growth opportunities. Because ACC is a nonprofit, employees may be eligible for loan forgiveness, cancellation, and/or consolidation under the Public Service Loan Forgiveness program (PSLF). Created under the College Cost Reduction and Access Act of 2007, PSLF allows borrowers who work full time for nonprofits and government agencies to have their outstanding debt forgiven tax-free on Federal Direct Loans, after making 120 qualifying monthly payments under a qualifying repayment plan. Essential Job Functions Assign work that includes cleaning of primary animal housing, animal rooms, and supplies; laundry; dog walking and animal enrichment. Inspect and evaluate quality of kennel cleanliness, room tidiness, and general carrying out of assigned duties by staff; follow up as needed. Participate in Animal Care staff hiring, including Hiring Info Sessions, evaluations and disciplinary action in cooperation with Care Center Manager and Human Resources. Establish, monitor and measure staff performance goals and provide performance evaluations to Animal Care team. Other Responsibilities Create weekly staff schedules that meet the needs of the Care Center. Circulate through Care Center on an ongoing basis to ensure staff are productive and have the support they need; assist with issues or concerns, real-time. Provide hands on training for new staff that aims to have them meet or exceed minimum standards by the end of their probationary period. Interact with staff in a manner that calls them up to greatness and empowers them to be open and teamwork oriented. Oversee inventory management, ensuring the Animal Care team always has an adequate inventory of supplies. Review and complete Animal Care team payroll records. Ensure that the locations of animals in Shelter Buddy remain accurate and are updated as needed to ensure accuracy. Review, manage, and respond to staff schedules, overtime, leave requests, time and attendance reports. In absence of Care Center Manager, assume all operational responsibilities in managing the Animal Care Center. Upon completion of training and certification, ability to provide emergency euthanasia on an as needed basis. Enthusiastically participate in ACC forums and events including supervisor meetings, trainings, and conference calls, and special events. Collaborate with other organizational leaders to explore new endeavors, reflect on current operations, or otherwise problem solve. Fear Free certification required within 30 days of hire. Complete other duties as assigned by supervisor. Preferred Qualifications Minimum 3 years of relevant experience with one year in a role supervising or directing staff as well experience in shelter is preferred. Prior supervisor experience with union staff is a plus. Basic familiarity with computers, MS Word and MS Outlook. Ability to excel in a fast-paced, high stress environment. Is an expert communicator, a people person, and a team player. Demonstrates mentorship qualities and is able to provide intensive support and interaction to a mostly junior staff. Is organized, detail oriented, able to maintain composure when faced with emotional situations including medically and behaviorally compromised animals. Work Environment At ACC it's all hands-on deck. We work together as a team, which means you may be asked to help with tasks that involve working outside in all sorts of weather. As a busy animal shelter in one of the biggest cities in the world it can get noisy inside. Employees should have the ability to remain calm yet professional in stressful situations involving animals and/or members of the public. ACC houses hundreds of animals in its facilities at any given time and with that comes fur, odors and other airborne particles in abundance. ACC offers many low-cost services to pets and people in need. This includes compassionate end-of-life services for people who cannot afford to go to a private veterinary office but still want to provide a professional and peaceful transition for their beloved pet. This position will train at our Queens or Manhattan Care Center locations until the Bronx Care Center is open. Reports To: Care Center Manager Overtime: This is a non-union position and is eligible for overtime. This is a full time job Job Contact Details Name Ilyasah Long-Hamilton Title Recruitment Coordinator

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  • Educational Specialist
    Educational Specialist
    hace 2 meses
    Jornada completa
    Manhattan, New York

    Pay: From $45,000.00 per year Job description: Overview RENA Family Childcare Network is seeking a dedicated and experienced Early Childhood Education Coach to support Family Child Care (FCC) providers serving infants, toddlers, and 3K students. The ideal candidate will provide instructional coaching, curriculum support, compliance guidance, and family engagement services to ensure high-quality early childhood programming. Responsibilities • Conduct coaching visits to affiliated Family Child Care providers at least twice per month, with each visit lasting a minimum of 90 minutes., • Support the planning and implementation of an evidence-based curriculum within mixed-age, home-based learning environments., • Provide individualized guidance on instructional practices, lesson planning, and classroom management strategies., • Promote responsive teaching practices that support children’s social-emotional development and positive behavior., • Provide support in family engagement strategies to strengthen partnerships between providers and families., • Offer guidance related to mental health awareness, inclusive practices, and supporting the diverse needs of all children., • Assist providers in strengthening overall program quality, compliance, and child outcomes. Required Qualifications • Minimum of a Bachelor’s Degree in Early Childhood Education, Infant/Toddler Studies, or a closely related field., • Demonstrated early childhood teaching experience (Birth–5), preferably in center-based or family child care settings. Benefits: • Dental insurance, • Health insurance, • Paid time off, • Retirement plan, • Vision insurance Work Location: In person

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