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Job Description Do you want to be a part of a one-of-a-kind deep technology team deploying truly helpful AI experiences to the masses? We are continuing on our ambitious mission and looking for a highly qualified Partner Success Manager to work closely with our core team. Verneek is a one-of-a-kind deep technology team and AI-native company—we don't just "add AI" to old software; we build from the ground up to solve the hardest problems in retail. When our founders started Verneek four years ago, AI was still a niche academic bubble. Despite the tectonic shifts in the public AI landscape since then, our founding conviction remains the same: the best path forward for society is to build AIs with deep domain expertise. Today, our expert AI agents have helped millions of consumers through partnerships with some of the largest global enterprises, turning human language into a holistic interface for everyday environments. We have proven that our platform not only delights users but significantly increases revenue and decreases operational costs for our partners. The Role: Partner Success Manager As a Partner Success Manager, you will be the primary strategic partner for our retail clients, helping translate complex AI capabilities into clear business outcomes. You will guide enterprise retailers through the cultural and operational shift of adopting AI-native workflows, acting as a bridge between cutting-edge technology and real-world execution. From day one, you will have an immediate impact on our mission by working closely with our founders to streamline strategic initiatives while overseeing project management and communication with our partners. This is a rare opportunity to learn first-hand how an executive team solves highly complex, interdisciplinary problems. Because Verneek is an early-stage startup, we move fast and learn constantly—there are no legacy obstacles in your way to making a significant impact every single day. At Verneek, we are very determined to build a company that promotes diversity of thought that comes from the diversity of the individuals on the team! Candidates from any gender identity, race, color, religion, sexual orientation, national origin, veteran, or disability status are highly encouraged to apply. Responsibilities • Strategic Relationship Management: Serve as the primary point of contact and "trusted advisor" for retail partner stakeholders. Deeply understand their unique business objectives and ensure our AI strategy aligns with their corporate vision. Oversee daily client operations in collaboration with executives., • Accelerated Implementation: Support the integration of our AI platform into the client’s existing tech stack. Navigate retail partner landscapes to identify key stakeholders, proactively clearing operational roadblocks and coaching partner teams to ensure high adoption of new AI-driven workflows., • Adoption & Optimization: Monitor AI model performance and user engagement metrics to proactively identify risks and expansion opportunities. Assist and communicate with executives in decision-making, program management, and operations. Improve current processes and optimize organizational procedures for efficiency and productivity., • Feedback Loop: Develop deep understanding of Verneek's product, and its evolving features. Gather meaningful feedback from the business owners and end users, helping to make Verneek's technology, product, and go-to-market motions more efficacious., • Value Realization & Growth: Conduct regular business reviews that move beyond technical jargon. Translate complex algorithmic outputs into clear stories of ROI, margin improvement, and operational efficiency, paving the way for positive long-term partnerships and expansion., • 7+ years of experience in a Client Service Management, Account Management, Business Management, Consulting, or an Executive role (i.e. managing multiple teams and leading strategic initiatives), specifically within SaaS or Retail Tech., • AI/Technical Literacy: You don’t need to write code, but you should be able to explain concepts like Machine Learning, Predictive Analytics, and Generative AI to a non-technical audience. You are also expected to have basic knowledge about the ever-growing space of AI and the broader technology landscape., • "Retail Mindset": You understand that for a retailer, every second of downtime or every percentage point of margin matters., • Master of Business Administration (MBA) in finance or related fields, • Working knowledge of finance, book keeping, and contract and employment law, • Excellent written and verbal communication skills, • Strong project management skills, with successful track record on interdisciplinary communications, • Work authorization in US, • Stellar medical, dental, vision, disability, and life insurance, • Daily private Chef lunch, curated to personal diets, • Transportation Benefits, • 401K matching contributions, • Flexible PTO, • Visa/Green Card Sponsorship, • Career growth support through sponsoring learning opportunities and mentorship About Verneek Verneek is an early-stage deep-tech AI startup, based in the NYC area, founded by a team of leading AI research scientists and backed by a group of world-renowned business and scientific luminaries. Our mission is to build the most helpful AI for anyone, anywhere, at anytime. We are obsessed with what we do and we have fun doing it. Read more about Verneek here: and make sure to watch all our introductory videos and yearly recaps here: . Verneek Culture It’s often hard to put “culture” into words, perhaps you can get a visual sense of our culture here: . We all obsessively love what we do, care about each other, share all sorts of meals together, celebrate all kinds of events together, and work tirelessly with the excitement of making a difference through AI innovation. We are enjoying the journey, and going through all the ups and downs together. Although we have come a very long way in setting the foundations of our unique company, but we still have ways to go and you can help shape our culture! The core Verneek team plays a crucial role in further shaping the culture of the company moving forward. We are looking for highly ambitious and tremendously driven individuals who can take the lead in driving various aspects of the company, and help us shape its lasting impact. Annual Salary Range: $40K-$200K

Job Description 📍 Brooklyn, NY | Full-Time | In Person Pay: Starting at $19.00-$20.00/hour Schedule: 4 days per week (Monday–Friday range) Pay Frequency: Weekly About the Role: The Delivery Technician represents the Commonwealth Joe brand to our key clients through the delivery of Nitro Cold Brew to wholesale and office accounts throughout the New York City area. This individual will also perform service and repairs to Nitro Cold Brew kegerators and work closely with the Logistics Manager to ensure deliveries and work orders are completed safely, efficiently, and with the highest level of service. We’re a fast-paced, collaborative, coffee-centric startup offering the potential for professional growth and development. About You: • You enjoy working with people and build positive, professional relationships through excellent customer service., • You are interested in learning and receiving hands-on training in kegerator operations., • You thrive in a flexible work culture and are willing to work safely and efficiently in a fast-paced environment., • You hold a valid driver’s license for at least 2 years (ability to drive manual preferred)., • You are punctual, reliable, and communicate clearly with fellow staff and supervisors.Minimum Requirements:, • Ability to lift 50 lbs regularly and up to 150+ lbs to waist height, • Comfortable physically loading and unloading vehicles, • Valid driver’s license (Non-CDL position), • Previous experience consistently driving 16 ft–26 ft box trucks (or similar), • Experience with hand trucks, pallet jacks, delivery routes, and basic warehousing practices, • Previous technician and/or mechanical experience, • Comfortable using basic tools and hardware, • Experience with handheld delivery software and smartphone functionalityEssential Functions:, • Ensure product quality meets Commonwealth Joe standards, • Diagnose, repair, and replace key parts of kegerators as needed, • Maintain accurate transportation logs for every shift, • Submit orders for replacement parts and suggest improvements, • Respond to and route customer questions and concerns Benefits: • Health insurance (for employees consistently working 30+ hours per week), • Dental insurance, • Vision insurance, • Paid time off, • 401K, • Voluntary benefits (short-term disability, accident insurance, life insurance), • Free coffee Proudly the #1 cold brew company sold in kegs, CWJ serves more than 500,000 coffee enthusiasts across 25 states. Our commitment to craftsmanship and community has made our cold brew a staple in workplaces and homes alike. At Commonwealth Joe, we believe in making amazing coffee approachable and accessible to all. We are a group of passionate coffee lovers with diverse backgrounds and interests, united by our commitment to living out Commonwealth Joe’s company values in every interaction with each other, our customers, and our community. Powered by JazzHR nCzb64mcX4

Job DescriptionSalary: 80000 Position: Client Services Manager Location: Hybrid (New York City + WFH) Reports To: Senior Client Services Manager Job Type: Permanent Who we are: Azerion is a global digital entertainment and media platform, combining creative and technology to deliver brand performance and monetise publishers. With over 1,250 employees across nearly 30 global offices, Azerion is headquartered in Amsterdam and is one of the world's fastest-growing digital companies. We own the creative and technology in our platform, offering our partners unrivaled audience insight, brand safety, efficiency, and effectiveness across Display, OLV, CTV, Gaming, DOOH and Audio. At Azerion US, we embrace diverse perspectives and build teams with unique experiences and backgrounds. We look for individuals who align with our core values: • Excellence | Excellence in all that we do., • Ownership | Own the action, shape the outcome., • Collaboration | United effort, shared success., • Innovation | Innovation to drive progress., • Communication | Transparency, trust, limitless possibilities. For more information visit: The Role: The Client Services Manager is a key strategic partner responsible for driving client retention, revenue growth, and overall satisfaction across high-priority accounts. Acting as the primary advocate for clients, this individual collaborates closely with Sales Directors, Trading, Analytics, and Strategy teams to deliver best-in-class digital advertising solutions. The role requires the ability to translate business objectives into actionable strategies that maximize performance, strengthen relationships, and contribute to the organizations commercial success. What we are looking for: Were seeking a professional with a strong track record of managing client relationships and delivering measurable business impact. The ideal candidate combines strategic acumen with hands-on execution skills, leveraging data and insights to drive decision-making. You excel at navigating cross-functional teams, anticipate client needs, and thrive in a fast-paced, results-oriented environment. A background in digital media, ad tech, or at an agency is highly valued, along with a passion for helping clients achieve their goals through innovative, data-driven solutions. Key Responsibilities: • Client Relationship & Strategic Account Management, • Serve as the primary point of contact for key clients, ensuring timely and professional communication., • Build and maintain strong relationships with stakeholders, proactively addressing concerns and identifying growth opportunities., • Develop a deep understanding of clients' industries, target audiences, and marketing objectives to drive tailored solutions., • Lead quarterly business reviews (QBRs), strategy sessions, and educational workshops to foster long-term partnerships., • Media Strategy & Campaign Execution, • Collaborate with clients to define measurable digital KPIs aligned with their overarching business goals., • Work cross-functionally with internal teams to ensure campaign strategy, execution, and performance exceed expectations., • Oversee the media planning and execution of programmatic and digital advertising campaigns, ensuring accuracy, timeliness, and budget adherence., • Analyze performance metrics and provide actionable insights to optimize campaign outcomes., • Revenue Growth & Upselling, • Identify new revenue opportunities, including upselling additional services and expanding product adoption., • Partner with Sales Directors to develop customized proposals and presentations that demonstrate value., • Work closely with commercial teams to support contract renewals, pricing strategies, and budget planning., • Cross-Functional Collaboration, • Partner with internal stakeholders across Sales, Trading, Analytics, Product, and Marketing to ensure seamless service delivery., • Lead internal meetings, campaign kick-offs, and post-campaign analyses to drive continuous improvement., • Ensure internal teams are aligned with client expectations, priorities, and strategic goals., • Industry Knowledge & Thought Leadership, • Stay ahead of industry trends, including advancements in programmatic buying, adtech, and digital marketing. Experience and Skills Requirements • 1-4 years of experience in client services, account management, or media planning within an adtech, programmatic, or digital marketing environment., • Understanding of DSPs, SSPs, audience targeting, and data-driven advertising strategies., • Experience managing a portfolio of enterprise clients or a book of business, • Ability to translate data into actionable insights and communicate performance results to both technical and non-technical stakeholders., • Proven success in upselling and revenue growth, with experience presenting to senior-level executives., • Strong organizational skills, with the ability to manage multiple accounts, projects, and deadlines simultaneously., • Excellent communication and presentation skills, with a client-first mindset., • Proficiency in Google Suite, Microsoft Office (Excel, PowerPoint), and project management tools (e.g., Asana, Monday.com, Jira)., • Experience leading and mentoring junior team members., • A proactive, solution-oriented attitude with a passion for digital innovation. What We Offer: • A competitive compensation package with a strong commission structure., • Flexible working options, including a hybrid model from our New York office., • Comprehensive benefits, including 401(k) contributions and health insurance., • Opportunities for growth in a fast-paced, global company recognized for its innovation in digital media, • 24 vacation days, • 2 days volunteering leave, • Team lunches from Uber eats covered up to $25 per office day! Salary Expectations: 80,000 base + commission Azerion is an equal opportunities employer committed to building a diverse environment. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, or age.

Job Description We are seeking a Customer Success Manager to drive retention, expansion, and long-term value across multi-unit restaurant groups and hospitality operators. You will own the post-sale customer lifecycle, ensuring successful deployment, strong adoption, and measurable ROI from Palona’s Conversational AI platform. This role is highly strategic and revenue-oriented—you’ll partner with operators to transform how high-volume restaurants answer calls, take orders, and engage guests, while expanding Palona’s footprint across locations and use cases. We’re looking for someone who builds credibility quickly with operators and executives, thrives in startup environments, and consistently delivers clear, data-backed outcomes for customers. Role Overview The ideal candidate has experience working with multi-unit restaurant operators, franchisees, and hospitality executives. You will own the customer relationship post-sale, collaborating closely with Sales, Product/Engineering, and AI specialists to ensure customers realize value and expand over time. Your goal is to help Palona AI become the most trusted AI partner in the restaurant industry. Responsibilities • Own the post-sale lifecycle: onboarding, implementation, adoption, renewal, and expansion, • Build relationships with key stakeholders across:, • C-Suite (CEO, COO), • VP-level / Operations leaders, • GMs and franchise owners, • Translate operator goals and challenges (e.g., missed calls, staffing constraints, operational challenges) into measurable business outcomes and ROI, • Drive multi-location rollouts and expansion opportunities across brands and markets, • Partner with Sales to support renewals and identify upsell opportunities, • Collaborate with Product & Engineering to resolve issues and prioritize high-impact enhancements, • Deliver QBRs / EBRs with clear performance insights and strategic recommendations, • Represent Palona at industry events, customer meetings, and executive briefings, • Ensure a seamless feedback loop from customers into product and GTM strategyOutcomes You’ll Own, • Net Revenue Retention (NRR) and expansion across enterprise restaurant accounts, • Fast, successful deployments with strong time-to-value, • Increased adoption and usage across locations and teams, • Measurable customer impact:, • Revenue lift (conversion, AOV), • Improved automation, • Operational efficiency gains, • Expansion from pilot → regional → enterprise-wide rollout Required: • 4–8 years of experience in Customer Success, Account Management, or Operations within B2B SaaS, • Experience working with multi-unit restaurants, franchise groups, or hospitality operators, • Proven track record of driving retention, expansion, and customer outcomes, • Experience in early-stage or high-growth startup environments requiring ownership and adaptability, • Strong understanding of the restaurant technology ecosystem (POS, reservations, call centers, etc.), • Customer-first mindset with a focus on driving outcomes, not just managing relationships, • Ability to translate product performance into clear business value and ROI, • Background in restaurant technology, • Experience with AI, automation, or voice/vision technology, • Experience scaling accounts across multi-location, multi-market deployments, • Strong ability to influence product and GTM strategy through customer insights, • Health Care Plan (Medical, Dental & Vision), • Retirement Plan (401k, IRA), • Life Insurance (Basic, Voluntary & AD&D), • Paid Time Off (Vacation, Sick & Public Holidays), • Family Leave (Maternity, Paternity), • Short Term & Long Term Disability, • Training & Development, • Work From Home, • Free Food & Snacks, • Stock Option Plan

Job Description About Prevail Legal A well-funded startup founded in San Francisco, our workforce includes a diverse collection of individuals located across the country. Our first-of-its-kind platform combines secure video conferencing with a collection of intuitive tools developed for conducting remote, in-person, and hybrid legal proceedings. By maintaining a dynamic work environment where employees collaborate and grow, we aim to modernize and transform the processes involved in court reporting, testimony management, trial preparation, use of video evidence, and more. Join us in disrupting the legal industry and beyond while working alongside our talented team! About the Position: Prevail Legal is a leading legal technology company transforming how law firms manage depositions and litigation support through AI-assisted court reporting, real-time transcription, and streamlined deposition management. As a Customer Success Manager, you will serve as the primary relationship owner for a portfolio of law firm clients — ensuring they receive an exceptional, white-glove experience from onboarding through every session. This role sits at the intersection of client relations, session operations, and cross-functional coordination. You will act as the voice of the client internally and as a trusted advisor externally, with a direct impact on retention, expansion, and the overall Prevail client experience. Role Type: Full-Time Remote – U.S. Based Key Responsibilities: Client Relationship Management • Own a portfolio of law firm client relationships, serving as the primary point of contact throughout the client lifecycle, • Lead client onboarding, ensuring smooth adoption of Prevail's platform, workflows, and service standards, • Conduct regular business reviews and proactive check-ins to surface needs, address concerns, and identify growth opportunities, • Coordinate deposition session logistics in collaboration with the Operations team, ensuring all resources are confirmed and coverage is airtight, • Monitor session delivery in real time; escalate and resolve issues related to court reporters, videographers, interpreters, and support, • Step in as needed to assign resources, confirm coverage, or resolve job-related conflicts to protect client experience, • Partner with Operations, Sales, and the Transcript/Certification teams to ensure seamless coordination across the client journey, • Surface client feedback and recurring issues to internal stakeholders, advocating for product and process improvements, • Collaborate with the Dev team to communicate client-facing feature requests and platform updates, • Uphold and enforce Prevail's quality standards for all service partners including court reporters, videographers, and interpreters, • Identify performance trends and escalate service partner concerns through the appropriate channels, • Ensure compliance with client-specific preferences, transcript formatting standards, and SLA commitments QUALIFICATIONS Required: • 3+ years of experience in customer success, account management, or client services — preferably in legal, court reporting, or litigation support, • Demonstrated ability to manage multiple client relationships simultaneously in a fast-paced, deadline-driven environment, • Strong written and verbal communication skills with a professional, client-first presence, • Proven track record of problem-solving under pressure and resolving operational issues quickly and effectively, • Experience with legal technology platforms, deposition management systems, and court reporting operations, • Familiarity with litigation support workflows including resources allocation and assignment, transcript certification, videography, and remote deposition technology, • Exposure to tools such as Reporter Base, CRM platforms, or case management software, • Comprehensive benefits plan including medical, dental, vision, 401(k), life insurance, and short-term disability, • Five weeks of PTO, all Federal Holidays, and Parental Leave, • Generous continued education allowance, • Employee stock option plan, • Remote-first environment, • The pay range for this salary position is $65,000 - 70,000/yr. However, the pay offered may vary depending on job-related knowledge, skills, and experience. Prevail Legal reserves the right to modify this job description to meet business needs. We can only hire US Citizens and cannot provide H1B Visa sponsorship. Prevail Legal is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, or veteran status. We are proud to be an equal-opportunity workplace.

Job DescriptionAbout Healthee Healthee is transforming how employees navigate their health benefits—instantly, intuitively, and confidently. Our mission is to make healthcare accessible, understandable, and stress-free for everyone. As we continue to scale, the Customer Success team plays a critical role in delivering exceptional value to our customers. We are now hiring our first Customer Success Operations Manager to build the operational backbone that will enable our CS team to scale efficiently and strategically. About the Role As the Customer Success Operations Manager, you will be the operational engine behind our Client Services organization. This is a foundational, high-impact role responsible for designing, implementing, and optimizing the systems, processes, data flows, and insights that empower our CS team to deliver world-class experiences. You will collaborate closely with Customer Success Managers as well as Product, Revenue Operations, Data Science, Implementation, and Executive Leadership. Your work will directly influence how we support customers, measure success, drive adoption, and grow revenue through renewals and expansions. The CS Operations Manager will report directly to the VP of Client Services. If you thrive in high-growth environments, love building from the ground up, and are motivated by enabling teams to do their best work, this role is for you. What You’ll DoBuild and Optimize Customer Success Systems & Infrastructure • Own the development, configuration, and ongoing refinement of the CS tech stack, including CRM (e.g., HubSpot), customer data sources, Claude, and CS tooling., • Ensure clean, structured, reliable customer data across systems and design processes for continuous data hygiene., • Evaluate, recommend, and implement new CS tools (e.g., CS platforms, feedback tools, automation solutions, AI tools).Drive Customer Insights & Reporting, • Develop dashboards, scorecards, and reporting frameworks for internal and external stakeholders., • Turn customer data into actionable insights that enable the CS team to improve customer health, reduce churn risk, and identify expansion opportunities., • Partner with the Data Science team to enhance visibility into customer behavior and product usage trends.Build Scalable Processes & Documentation, • Create, maintain, and optimize CS standard operating procedures (SOPs) for onboarding, account management, renewals, escalations, and customer communications., • Document key workflows and ensure alignment across CS, Implementation, Sales, and Product teams., • Identify operational bottlenecks and lead cross-functional initiatives to streamline CS delivery.Partner Cross-Functionally to Enable Customer Success, • Collaborate with Product to relay insights from customer trends and help prioritize product feedback., • Support the enablement of CSMs through playbooks, training materials, client-facing resources (e.g. QBRs), and systems education., • Serve as a strategic partner, helping the team scale without sacrificing customer experience. Requirements • 2–5+ years in CS Ops, Revenue Ops, BizOps, or a similar role at an early-stage company., • AI forward mindset, leveraging AI solutions (e.g., Claude) to support the team’s ability to scale and achieve their OKRs., • Comfort working with CRMs and customer data., • Strong operational thinking and a knack for turning complexity into simple processes., • Ability to collaborate across teams and support CSMs with practical, scalable solutions., • Health Care Plan (Medical, Dental & Vision), • Retirement Plan (401k, IRA), • Life Insurance (Basic, Voluntary & AD&D), • Paid Time Off (Vacation, Sick & Public Holidays), • Family Leave (Maternity, Paternity), • Short-Term & Long-Term Disability, • Training & Development, • Hybrid Work, • Wellness Resources Salary: $115,000 base salary subject to standard withholding and applicable taxes. In addition to base salary, the role includes the opportunity to receive equity based on the Company’s plans and in accordance with the Company’s policies. Compensation finally awarded to the candidate will be commensurate with the candidate’s skills and experience.

Job Description Merge is the leading provider of agentic tools and customer-facing integrations for frontier LLMs, Fortune 500 organizations, and B2B SaaS companies. Our platform offers two core products: Merge Unified, which enables businesses to add hundreds of integrations to their products with a single API, and Merge Agent Handler, which empowers AI agents with secure access to thousands of third-party tools. Merge's enterprise-grade platform handles the entire integration lifecycle, from authentication and security to monitoring and maintenance. Thousands of companies trust Merge to accelerate product development, unblock sales, reduce customer churn, and save engineering resources—allowing them to focus on their core product. Merge is looking for a Customer Success Manager to help lay the foundations for repeatable and consistent revenue growth. You should be driven, adaptable to change and creative as you help us test out new ideas and find what works in the pursuit of building a truly customer-centric process. This is a fantastic opportunity to play a key role in an organization that cares deeply about delivering an exceptional customer experience. What you will do: • In the role, you will work directly with technical stakeholders at our customers to escalate and resolve issues and challenges swiftly and effectively, • You will manage our customers' post-sales journey from onboarding to renewal and collaborate with sales and technical services to ensure customers are adopting Merge and that we are properly supporting their use cases, • The expectation will be to manage 40-50 commercial customers, • A minimum of 3+ years of experience working in a Customer Success or Account Management function for software products, • A background and passion for advocating on behalf of your customers - this role should act as an extension of our customers' team within Merge, • The ability to act with a high level of autonomy, you will be expected to take full ownership of your customer portfolio and make key decisions to drive effective customer outcomes; including deciding when to include our executive team or c-suite in customer escalations, how to de-risk or de-escalate customer issues and conflict and advocating to internal teams including sales, professional services, etc., • An entrepreneurial mindset – in a fast-moving startup environment, priorities shift and playbooks don't always exist; you'll need to exercise sound judgment, adapt quickly, and operate effectively beyond established processes, • The cash compensation range for this role is $125,000-$150,000 OTE (base + variable compensation), • Unlimited PTO + 10 company holidays, • Pre-Tax commuter benefits, • 100% covered health, vision, and dental insurance, • 401K Plan, • $200 one-time home office stipend

Job DescriptionWho we are: EHE Health is the leading national preventive healthcare provider network partnering with mid- and large-sized employers to help their employees and dependents stay healthy by screening and diagnosing health risks through comprehensive exams, allowing for early intervention. Named by Fortune Magazine and Great Place to Work® as one of the Best Workplaces in healthcare, EHE Health is headquartered in New York City and has over 200 health clinics and practices across the U.S., staffed by a network of curated primary care physicians and clinicians. EHE Health was recently acquired by Consello Capital, the private equity arm of Consello. This transformative partnership leverages Consello’s proven expertise in scaling high-growth ventures and its extensive network of industry leaders. Together, EHE Health and Consello will unlock unprecedented opportunities to accelerate EHE Health’s mission of revolutionizing preventive care. What we're looking for: We're seeking a strategic Client Success Manager to be the day-to-day contact for managing client deliverables, including wellbeing initiatives supporting client health management goals. The ideal candidate will interface with the client and directly support the Director to provide full strategic account management and wellbeing support. The Client Success Manager will leverage resources to meet and exceed goals laid out in account plans, execute on account plan strategies while supporting clients’ population health goals. These may include, but are not limited to, driving engagement in prevention activities which are ultimately aimed at reducing healthcare costs, improving employee morale, and improving retention and overall wellbeing. Ideal candidates are passionate about wellbeing, client engagement, data analysis and preventive health. We need individuals who are solution-focused and adept at overcoming obstacles in a fast-paced, agile, dynamic environment. In this role, you will: • Lead the transparent and successful implementation of EHE program, • Work with stakeholders (internal and external) to further develop the EHE program to meet overall needs of the client, • Establish reporting requirements and report delivery, • Manage the day-to-day operations of assigned accounts and coordinate with internal departments to ensure that client needs are met, • Be accountable for satisfaction and retention of clients, • Work strategically with clients in the planning, development, implementation and management of wellbeing initiatives based on analytic insights, • Identify opportunities to embed wellbeing into the environment and culture in new ways and recommend engagement tactics to increase program participation, • Lead different geographic based audiences or wellbeing committees remotely to achieve client’s wellbeing initiatives, • Bachelor’s degree in business, healthcare administration or a related field, • Proven experience as an Account manager or in a similar role, • Strong communication and interpersonal skills with the ability to develop and maintain positive relationships with clients and internal stakeholders, • Ability to understand and articulate complex concepts and solutions to maximize the client and patient experience, • Strong analytical and problem-solving skills, • Excellent time management and organizational skills to manage multiple priorities, • Consultative disposition and constructive curiosity into all facets of a client’s business, • Overall passion for health and wellbeing with a genuine commitment to represent a product that improves the lives of its users, • Preferred experience with developing and implementing workplace wellbeing strategies and designing engagement solutions based on data analytics, • Strong computer and software application skills including PowerPoint and Excel, • Competitive salary, • Medical, dental, vision, life and disability insurance, • Employer-matched 401(k) plan, • Professional development reimbursement, • Employee access to our preventive exam and services EHE is committed to Equal Employment Opportunity and to attracting and retaining the most qualified employees. Powered by JazzHR PO9dzdh1Us

Job Description At Similarweb, we are revolutionizing the way businesses interact with the digital world by revealing to them everything that happens online. Our unique data and solutions empower over 6,000 customers globally, including industry giants like Google, eBay, and Adidas, to make game-changing decisions that drive their digital strategies. In 2021, we went public on the New York Stock Exchange, and we continue to reach new heights. Work alongside Similarwebbers from around the globe who are bright, curious, practical, and genuinely good people. We are looking for a Senior Customer Success Manager to join our Client Services Team. This role will report to Team Manager, Customer Success. Why is this role so important at Similarweb? The CSM's ability to create relationships with the clients, and help them extract real business value, using Similarweb's platform, is essential to keeping clients engaged with Similarweb for years. • The CSM is in the front line, bringing our platform and data to life for the client Your role as part of the Client Services Team means your daily responsibilities may include: • Lead, manage, and expand long-term customer relationships; focus on understanding the client's KPIs to ultimately drive positive business outcomes, • Act as a trusted partner and advisor to customers by providing actionable insights that will help clients achieve their business goals using our cutting-edge data, • Identify and mitigate churn risks, implementing proactive measures to retain customers and enhance their experience, • Ensure our users are engaged with the platform and understand the value ("the so what?") it brings them towards achieving their goals, • Solid understanding of the digital marketing space and trends, • Client facing experience, • Strong relationship-building skills –the ability to quickly build rapport and establish trust (both internally and with clients), • Analytical and consulting mindset with the ability to turn data into a story, • Experience producing high-quality decks and decks and client-facing materials, • Excellent problem-solving and critical-thinking skills, • Team player who can collaborate effectively with colleagues and business partners The base salary range for this position in the New York area is $105,000 to $120,000, plus benefits, including: medical, dental, and vision insurance, 401K plan, potential equity, employee stock purchase plan, and paid sick and parental leave. In addition, this position is eligible to participate in the company's sales incentive plan, with a maximum target OTE of up to $170,000, depending upon the final terms of employment and achievement of established targets. Individual compensation is based upon a number of factors, including qualifications and relevant experience. The base salary range above is for the New York area, and could vary for candidates in other locations. Why you'll love being a Similarwebber: You'll actually love the product you work with: Our customers aren't our only raving fans. When we asked our employees why they chose to come work at Similarweb, 99% of them said "the product." Imagine how exciting your job is when you get to work with the most powerful digital intelligence platform in the world. You'll find a home for your big ideas: We encourage an open dialogue and empower employees to bring their ideas to the table. You'll find the resources you need to take the initiative and create meaningful change within the organization. We offer competitive perks & benefits: We take your well-being seriously and offer competitive compensation packages to all employees. We also strongly emphasize community, with regular team outings and happy hours. You can grow your career in any direction you choose: Interested in becoming a VP or want to transition into a different department? Whether it's Career Week, personalized coaching, or our ongoing learning solutions, you'll find all the tools and opportunities you need to develop your career right here. Diversity isn't just a buzzword: People want to work in a place where they can be themselves. We strive to create a workplace that is reflective of the communities we serve, where everyone is empowered to bring their full, authentic selves to work. We are committed to inclusivity across race, gender, ethnicity, culture, sexual orientation, age, religion, spirituality, identity and experience. We believe our culture of equality and mutual respect also helps us better understand and serve our customers in a world that is becoming more global, more diverse, and more digital every day. Please note: We're unable to sponsor employment visas at this time. #LI-KZ #LI-Hybrid We will handle your application and information related to your application in accordance with the Applicant Privacy Policy available here.

Job Description Welcome to the future of cloud networking and security! Cato Networks is the first company to converge enterprise networking and security into one centralized and global service that is delivered by cloud. It is led by networking and security pioneer Shlomo Kramer (Check Point, Imperva) and early investor (Palo Alto Networks, Exabeam, Trusteer and more). Cato's unique technology inspired a brand-new product category, later named "SASE" by Gartner and a market expected to reach $28.5 billion by 2028. This is your opportunity to get on the rocket ship and join a company that is building a cutting-edge enterprise network and secure cloud platform, and is on a fast track to becoming the worldwide market leader – don't miss it! As a Cato Sr. Customer Success Manager, you will be a trusted advisor to our top customers from deployment and throughout their journey to renewal. In this role you will inspire and support customer adoption and expansion and use your customer facing and technical acumen to lead our customers to success. Curiosity - you have a desire to truly understand our customers' business needs. Creativity - you can find a sustainable path to yes. Empathy - you connect at a human level with our customers and you genuinely care Responsibilities: • Responsible for the health of the assigned accounts and ensure our customers continue to stay and grow with us and realize the full value of their investment in our technology, • Develop meaningful relationships with key stakeholders within the customer as well as Cato's teams (Sales, Customer Success, R&D and Support Engineering), • 5+ years of experience in a Customer Success role at a high-growth SaaS software, technology vendor, or Cybersecurity company, • Experience in full commercial negotiations as well as some technical escalation, • Experience and exposure working with networking or security software solutions, • Excellent customer communication and presentation skills (ability to clearly articulate to different audiences and bring the message across in a concise, professional and compelling manner), • Ability to effectively listen and truly understand the customer needs, even if they're not effectively articulated, and find sustainable solutions, • Ability to influence and persuade at all levels and gain a 'Trusted Advisor' status with key stakeholders, • Must be very well organized and able to work effectively in a nimble and fast-paced environment, • Effective problem solver, shows ownership and wants to see issues resolved, • Comfortable working within a geographically distributed team for a hyper-growth global organization, • Must be located within the Bay Area, CA, United States, • Solid technology background, ideally hands-on prior experience on at least a few of the following domains:, • Routing (static, BGP, EIGRP, etc.), • Switching, • SD-WAN, • Firewalls, Proxy, • Secure Web Gateway/CASB/DLP, • Identity Management (SSO, SAML, LDAP, etc.), • Threat protection mechanisms (IPS, AM, etc.), • Load Balancing, • Networking protocol analysis (TCP, UDP, IP, ICMP, etc.) Cato provides a competitive salary and comprehensive benefits plan. Benefits for this role include health/vision/dental insurance, 401(k), stock options, Health Savings/Flexible Spending Accounts, flexible time-off, paid parental leave and disability benefits. As an EEO/Affirmative Action Employer all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status. #LI-MR1

Job DescriptionSamba is a media intelligence company. We know what the world is watching, reading, and thinking about — in real time, at scale, across every screen. Our data exists with the consent of over a billion people, organized into the most complete picture of consumer attention ever built. The biggest brands in the world use that picture to make smarter decisions. We think it’s the most interesting data asset on the planet, because it’s the most culturally relevant. We are looking for a Senior Enterprise Customer Success Manager to own and deepen client relationships within Samba TV’s Enterprise team, serving as the primary point of contact for a group of our most strategic accounts. The ideal candidate brings proven experience managing Enterprise DaaS, SaaS, or similar background, with a bias toward action and a track record of driving measurable value for customers. In this role, you will be responsible for account retention, revenue growth, and delivering a level of service that expands and strengthens long-term client partnerships. You will work cross-functionally with Sales, Solutions Engineering, Product, and Data Science teams to advocate for client needs and influence internal initiatives that improve the customer experience. Strong communication skills are essential — particularly the ability to translate complex data and measurement concepts for both technical and non-technical stakeholders across advertising technology platforms. This is a high-impact opportunity for a strategic, operationally excellent client lead who can balance individual account goals while supporting the broader vision for a best-in-class Enterprise Customer Success practice.Responsibilities • Executive relationship management – serve as the Samba Client lead and strategic advisor for middle management to VP stakeholders across your book of business of 7+ accounts., • Cross-functional orchestration – lead complex, multi-quarter engagements involving Product, Engineering, Data, Legal, and Sales teams., • Strategic account planning – execute multi-year success plans aligned with client business transformation initiatives for your book of business., • Cross-departmental alignment – partner with Sales, Product, and Marketing leadership to ensure seamless customer experience and revenue optimization., • Data-driven insights – support reporting frameworks and business intelligence capabilities to drive strategic decision-making., • Drive expansion strategy – identify and execute systematic approaches to account growth, including whitespace analysis and expansion planning., • Renewal excellence – lead complex, high-stakes renewal negotiations and ensure predictable revenue retention., • Commercial partnership – collaborate closely with Sales leadership on enterprise deals, transitions, and strategic account development., • Executive Engagement: Conduct bi-annual strategic business reviews with 100% of Tier 1 accounts, including C-level participation., • Renewal Excellence: Maintain >98% gross dollar retention across Your portfolio.Requirements, • Minimum 5+ years in Customer Success roles with minimum 2+ years serving as the direct client lead, preferably in enterprise B2B, SaaS, Ad-Tech environments., • Enterprise account management expertise – personal experience managing $1M+ ARR accounts and leading complex, multi-stakeholder engagements., • Executive presence and gravitas – comfortable presenting to and influencing C-level executives and boards on strategic initiatives and business outcomes., • Data analytics and business intelligence expertise – specific emphasis on Data Analytics, Cloud, Collaboration, or Identity solutions with ability to drive technical and business value conversations., • Commercial sophistication – experience with complex contract negotiations, multi-million dollar renewals, and strategic partnership development., • Cross-functional leadership – proven ability to influence and coordinate across Product, Engineering, Sales, and Marketing teams without direct authority., • Deep domain knowledge in DaaS, SaaS, and IaaS business models (TV and Streaming), including data collaboration, identity resolution, and cloud ecosystems., • Scaling expertise – experience managing concurrent portfolios of 7+ enterprise accounts totaling $2M+ in ARR., • Process and systems thinking – demonstrated ability to design and implement scalable customer success operations and methodologies., • Bachelor's degree required; MBA considered a plus., • Customer Success or Account Management certifications (Gainsight, Totango, or equivalent) preferred., • Prior Senior CSM or above experience in Customer Success, Account Management, or related customer-facing functions., • Industry expertise in adtech/martech, television/media, or data analytics ecosystems., • Technical background with ability to engage in deep technical conversations with engineering and data science teams., • Consulting or professional services experience in enterprise technology implementations.Samba TV expects to offer a base salary between $140,000 - $150,000 per year for roles to be performed in New York or California; actual base salary offered will depend on various factors, including but not limited to, location, experience, and performance. Base salary is just one component of Samba TV’s total compensation package for employees. Other rewards may include bonuses, short-term incentives, and long-term incentives. In addition, Samba provides health insurance, wellness offerings, life and disability insurance, a retirement savings plan, paid holidays and paid time off (PTO), and other employee benefits.Samba is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We strive to empower connection with one another, reflect the communities we serve, and tackle meaningful projects that make a real impact. Samba may collect personal information directly from you, as a job applicant, Samba may also receive personal information from third parties, for example, in connection with a background, employment or reference check, in accordance with the applicable law. For further details, please see Samba's Applicant Privacy Policy. For residents of the EU , Samba Inc. is the data controller.

Job Description Role: Principal Customer Success Manager Location: Remote (US) — must reside in New York or Massachusetts. We're currently only set up to employ in a limited number of US states. Candidates outside NY or MA unfortunately can't be considered for this role. We're looking for a Principal Customer Success Manager to own and grow our most important enterprise relationships across North America. You'll be the most senior individual contributor on the US CS team, working with a focused book of our highest-ARR clients and setting the standard for how we deliver value at the enterprise level. Who are we? Ometria is a Customer Data and Experience Platform built for retail marketers to be the fastest route to sustainable growth. Our platform combines the data unification and customer insight of a CDP with an experience platform, letting retail marketers plan and launch their most profitable campaigns and create personalised experiences across email, mobile, on-site, social, direct mail and more. We're trusted by some of the fastest-growing retail brands in the world, including Brooklinen, Davines, Steve Madden and Sephora. We have over 120 Ometrians across North America and Europe, and have raised $75m from investors including Infravia Capital Partners, Octopus Ventures and Summit Action. The role Reporting to the Manager of Customer Success, you'll own a focused portfolio of our most strategic North American enterprise accounts — large, complex organisations with multiple stakeholders, significant ARR and high expectations. These are clients where the relationship matters as much as the product, and where the quality of CS work directly affects retention and revenue. You'll take full ownership of the commercial relationship, lead executive engagement and ensure clients see clear, measurable value from Ometria. This is a highly cross-functional role — you'll work closely with our North American Sales team on renewals and expansion, partner with customer and technical teams across the business to deliver for your clients, and have regular visibility with our founder and CEO on the performance and health of our most important accounts. You'll also be a go-to resource for the wider CS team — sharing your approach, contributing to how we build and refine our customer success practice, and helping more junior CSMs navigate complex account situations. What you'll be doing Retain your customers, secure renewals and hit retention targets • Own the renewal cycle for your book of business end to end, identifying risks early and resolving them before they escalate, • Build and maintain a clear picture of customer sentiment across all stakeholders — from end users to C-suite — and take action when something is off, • Act as a vocal internal advocate for your customers, coordinating cross-functional teams to resolve challenges quickly, • Own end-to-end commercial negotiations for renewals and expansions across a portfolio of high-value North American accounts, working within Ometria's pricing model, • Identify and close upsell opportunities that genuinely reflect value delivered, • Develop genuine relationships with CMOs, CTOs, CEOs and marketing and technology leads across large, multi-stakeholder enterprise organisations, • Maintain multi-threaded engagement plans that anticipate where senior conversations are needed and ensure the right Ometrians are involved, • Become an expert in both the Ometria platform and the ecommerce and retail marketing landscape, • Lead Business Reviews, strategic marketing assessments and account planning sessions that connect platform outcomes to your clients' business goals, • Share your methodology and experience with team members, contributing to playbooks, account approaches and how we raise the bar on CS practice at Ometria, • Step in to support complex or escalated situations across the wider team when needed, • Provide thoughtful input to CS leadership on how we continue to improve as the team grows About you • 7+ years of Customer Success experience in an enterprise SaaS organisation, with a proven track record of owning large, complex, multi-stakeholder accounts with significant ARR — ideally with exposure to retail, ecommerce or MarTech, • Executive presence — you're comfortable and credible in conversations with CMOs, CTOs and CEOs at major enterprise organisations, and you know how to adapt your approach depending on who's in the room, • Commercial sharpness — you spot risk and opportunity in account data, and you can navigate commercial conversations with confidence. You don't wait to be asked, • Relationship depth — you build relationships that go beyond the day-to-day contact. Your clients trust you because you consistently deliver and tell them what they need to hear, not just what they want to hear, • Data fluency — you're comfortable working with and interpreting performance data, and you can turn it into a clear narrative that lands with marketing and commercial stakeholders alike, • Technical credibility — you don't need to be an engineer, but you understand enough about how Ometria works technically (APIs, data feeds, integrations) to hold your own with technical stakeholders and know when to escalate The salary range for this role is $170,000 to $200,000. The final pay offered may vary based on several factors, such as job-specific knowledge, skills, and experience. Benefits • Unlimited paid time off, • Health Insurance, • Dental, • Vision, • Mental Health Support

Job Description Dealpath is looking for a self-motivated Customer Success Manager to join our growing team in New York City, New York! As a Customer Success Manager, you will play a critical role in ensuring our customers adopt and utilize Dealpath to its utmost capabilities. You're excited about this opportunity because you'll: • Interact with customers to learn how their business works, define success criteria, and build out a customer journey to help them reach their business goals, • Train, onboard, and support our customers in their usage of Dealpath in an effort to ensure adoption, • Produce and deliver web-based and in-person training seminars for customers, • Field phone and email based support inquiries from customers, • Assist with the creation of self-service documentation and video-based training materials, • Work cross-functionally with Dealpath's Sales, Marketing, and Product teams to relay customer use cases, develop success assets, and resolve product escalations, • Ensure the retention, growth, and satisfaction of a portfolio of customer accounts, • Help the Customer Success team build out process and success metrics to accelerate the scaling of this functionWe are excited that you are:, • A self-motivated team player, ready to embrace a fast paced, high-growth environment, • Able to effectively partner, collaborate, and communicate with technical and non-technical colleagues, • Always thinking of new ways to effectively serve customers and improve the Customer Success team's internal processes, • Resourceful and not afraid to try out-of-the-box approaches to resolve complex issuesQualifications:, • Bachelor's degree or higher, • 1-5 years of customer success and/or account management, • Strong written and verbal communication skills, including comfort with presenting to senior executive audiences, • Empathy for customers, and passion for helping them, • Demonstrated ability to manage ambiguity and apply problem-solving skills, • High attention to detail and accuracy, • Strong knowledge and proficiency in Excel / Google SheetsFor Bonus Points:, • Experience working for an enterprise SaaS company, • Experience servicing commercial real estate firms, • Interest in commercial real estate, • Medical, dental, and vision insurance., • Health Savings Account (HSA) & Flexible Spending Account (FSA) options., • 401(k) retirement plan., • Paid Parental Leave., • Flexible Time Off (FTO) policy., • Commuter benefits program., • Monthly wellness reimbursement to support physical and mental well-being., • Hybrid Work Policy, 3 days in office (Tues/Wed/Thur)., • The estimated pay range for New York City, New York candidates is $95,000 - $100,000 base, & $10,000 - $25,000 variable compensation., • This position is also eligible for Dealpath's equity plan., • Your compensation will be based upon several factors including your experience, qualifications, education, location, and the skills assessed in Dealpath's interview process. Your actual compensation will be confirmed in writing at the time of offer., • Dealpath's compensation ranges are determined by current market data, so compensation data posted on our job posts may change as new market data becomes available. Our mission is to empower real estate investment and capital markets with data and collaboration through purpose-built software. We believe that real estate is driven by people with information to shape the built world. Today, Dealpath is the industry's leading cloud-based deal management platform and expanding rapidly. Recent highlights include: surpassing $10 Trillion of transactions supported on the platform with leading firms like Blackstone, CBRE, Oxford, Nuveen, Bridge Investment Group, etc., recognized as the "Top Technology" at Global PropTech Awards, and expanding offices and teams in San Francisco and New York City. We're engineering an industry-defining company to power the largest asset class in the world into the future. Our company is led by an experienced team and backed by a combination of top tier venture capital firms and strategic industry partners including: Blackstone, Nasdaq, 8VC, JLL Spark, WTI, GreenSoil Investments, LeFrak, Milstein, Bechtel, and Morgan Stanley Expansion Capital. We value your voice! If you get excited about solving real business challenges and working closely with other smart folks in a winning culture - we'd love to meet you!

Job Description Dealpath is hiring a Manager, Customer Success, to lead and develop a team of Customer Success Managers and own outcomes for a portfolio of strategic customer relationships. You will be responsible for driving retention, growth, and customer satisfaction, and for building scalable processes and success metrics that help the Customer Success function scale. This is a people-leadership role for someone who is customer-obsessed, product-focused, and energized by coaching others, improving team performance, and partnering cross-functionally to deliver customer value. What You'll DoPeople leadership, and team development • Manage, coach, and develop a team of Customer Success Managers—setting clear expectations, driving performance, and building a high-feedback culture., • Support hiring, onboarding, and enablement to grow a high-performing Customer Success team., • Create team operating rhythms (1:1s, performance reviews, pipeline/account reviews, best-practice sharing) to increase effectiveness and consistency.Own retention, growth, and customer outcomes, • Ensure the retention, growth, and satisfaction of a portfolio of customer accounts; support CSMs in executing strong account plans and renewal motions., • Partner with customers to build a customer journey that helps them reach business goals and realize measurable value from Dealpath., • Identify risks early, lead escalation management when needed, and drive resolution plans to protect renewals and customer trust.Partner with Implementation and deliver onboarding excellence, • Collaborate with Implementation during onboarding to understand each customer's success criteria and system configuration, and ensure a smooth transition to Customer Success., • Build and improve onboarding programs for enterprise and strategic accounts, including new-hire enablement for customer teams.Training, support, and customer enablement, • Oversee the production and delivery of web-based and in-person training programs for customers to drive adoption and workflow mastery., • Support the team in handling customer inquiries via phone and email, ensuring high-quality responses and consistent follow-through.Cross-functional collaboration and scaling the function, • Work cross-functionally with Sales, Marketing, and Product to relay customer feedback, develop case studies, and resolve product escalations., • Lead the development of Customer Success processes, playbooks, and success metrics to accelerate scaling and improve predictability.Required Qualifications, • Bachelor's degree or higher., • 6–9 years of experience in customer success, account management, consulting, and/or commercial real estate-related roles, with experience managing enterprise relationships., • 2+ years of people management experience (or strong team-lead experience with clear coaching and performance ownership)., • Strong written and verbal communication skills, including comfort presenting to senior executive audiences., • Demonstrated ability to manage ambiguity, problem-solve, and drive outcomes in a fast-paced environment., • close attention to detail and accuracy; strong proficiency in Excel / Google Sheets., • Ability to effectively partner and collaborate with technical and non-technical colleagues., • Experience with software renewals, strategic upsell processes, and conflict resolution, • Experience servicing commercial real estate firms, asset managers, private equity, private credit, or investment managers; commercial real estate background. Nice to Have, • Experience building and scaling a commercial Customer Success program, • Medical, dental, and vision insurance., • Health Savings Account (HSA) & Flexible Spending Account (FSA) options., • 401(k) retirement plan., • Paid Parental Leave., • Flexible Time Off (FTO) policy., • Commuter benefits program., • Monthly wellness reimbursement to support physical and mental well-being., • Hybrid Work Policy., • Base salary: $138,000–$148,000. Eligible for variable incentive compensation with a target incentive equal to 20% of OTE. OTE range: $172,500–$185,000. This position is also eligible for Dealpath's equity plan., • Your compensation will be based upon several factors including your experience, qualifications, education, location, and the skills assessed in Dealpath's interview process. Your actual compensation will be confirmed in writing at the time of offer. Our mission is to empower real estate investment and capital markets with data and collaboration through purpose-built software. We believe that real estate is driven by people with information to shape the built world. Today, Dealpath is the industry's leading cloud-based deal management platform and expanding rapidly. Recent highlights include: surpassing $10 Trillion of transactions supported on the platform with leading firms like Blackstone, AEW, Oxford, Nuveen, Bridge Investment Group, etc., recognized as the "Top Technology" at Global PropTech Awards, and expanding offices and teams in San Francisco and New York City. We're engineering an industry-defining company to power the largest asset class in the world into the future. Our company is led by an experienced team and backed by a combination of top tier venture capital firms and strategic industry partners including: Blackstone, Nasdaq, 8VC, JLL Spark, WTI, GreenSoil Investments, LeFrak, Milstein, Bechtel, and Morgan Stanley Expansion Capital. We value your voice! If you get excited about solving real business challenges and working closely with other smart folks in a winning culture - we'd love to meet you!

Job DescriptionCompany Description Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and software. We also assist millions of people to realize their financial goals and help them save time and money. We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more industry segments. We invest in people and new advanced technologies to unlock the power of data. As a FTSE 100 Index company listed on the London Stock Exchange (EXPN), we have a team of 22,500 people across 32 countries. Our corporate headquarters are in Dublin, Ireland. Learn more at experianplc.com. Job Description Audigent,a part of Experian is the leading data activation, curation and identity platform. Audigent's pioneering data platform unlocks the power of privacy-safe, first party data to maximize addressability and monetization of media at scale without using cookies. You will report to the Head of Strategic Accounts. As one of the industry's first data curation platforms powered by its unique identity suite (Hadron ID™), Audigent is transforming the programmatic landscape with its SmartPMP™, ContextualPMP™ and CognitivePMP™ products, which use artificial intelligence and machine learning to package and increase consumer-safe data with premium inventory supply at scale. What You'll Do As a Client Success Manager on our Strategic Accounts team, you'll support the management and growth of Audigent's enterprise clients. Working with Sr CSMs and Account Directors, you'll help build client strategies, manage daily account operations, and ensure exceptional service delivery. You will learn the programmatic advertising ecosystem while developing skills in client management, data analysis, and strategic account growth. Location: New York, NY. This is a hybrid role, whereby the expectation is to work in our NYC office 2-3 days per week. Responsibilities Client Support & Account Management • Support senior team members in managing strategic client relationships, • Help with daily client communications and requests, • Help prepare and deliver performance updates, QBRs, and campaign reports, • Participate in client calls and meetings, taking detailed notes and following up on action items, • Support implementation of PMP deals and data segment activations, • Monitor performance of data solutions and identity products, • Help analyze audience insights and campaign effectiveness, • Help create client-facing reports and presentations, • Track Indicators and maintain performance dashboards, • Coordinate with our teams (Product, Solutions, Marketing) on client requests, • Help gather and document client feedback for product improvements, • Support account planning projects, • Develop expertise in programmatic advertising and the Audigent & EMS product suite, • Learn to identify client needs and recommend appropriate solutions, • Build understanding of market trends, audience insights, and competitive landscape, • Participate in training sessions and industry eventsQualifications, • 0-3 years of experience in account management, client success, or digital advertising, • Bachelor's degree or equivalent practical experience, • Career aspirations in advertising technology and digital media, • Experience with basic digital advertising concepts, • Proficiency in Excel (can perform complex functions), • Experience working with data and create basic reports, • Stay up to date with industry trends in programmatic advertising, DSPs, and data platforms, • Experience analyzing data and identify patterns, • Previous experience in ad tech, media, or marketing, • Familiarity with programmatic advertising concepts, • Experience with client-facing roles, • Travel Required: Occasional travel for client meetings and events Additional Information Benefits/Perks: • Great compensation package and sales incentive plan, • Core benefits including full medical, dental, vision, and matching 401K, • Flexible work environment, ability to work fully remote, hybrid or in-office Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is an important part of Experian's DNA and practices, and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, color, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity. #LI-Hybrid

Job Description Secur-Serv is a leading managed services provider of IT, print, and hardware services, with a security focus at the core of every service. Secur-Serv provides nationwide, on-site service to businesses of every size, focusing on the financial, manufacturing, transportation, and healthcare industries. Secur-Serv is headquartered in Omaha, NE, and services our customers throughout the continental United States and Canada. Why Secur-Serv? Join Secur-Serv because we are committed to professional and personal growth, working with employees to develop a defined career path and helping them achieve their career goals with internal and external training and tuition reimbursement. We empower our employees to innovate and be a part of solutions that improve processes, systems, and transformation. We recognize and provide an environment where each and every employee can make an impact. • Company car that is available for personal use, • Paid Training, • We have a generous benefits package for our regular full-time employees, which includes a copay medical plan option, HSA medical plans with employer contributions to your HSA Account, dental, vision, company-paid life insurance, and company-paid short- and long-term disability coverage., • Plan for your future with Secur-Serv’s 401K savings plan with a generous company match. You are vested on your first day of eligibility in the plan., • Participate in our wellness program to improve your health and earn a discount on your health insurance premiums., • Explore new education opportunities with our Tuition Reimbursement Plan which covers up to $5,250. ESSENTIAL RESPONSIBILITIES • Travels to customer locations via company vehicle to diagnose, repair, and/or replace computer hardware in accordance with service agreements., • Manages preventative maintenance schedule in a timely and efficient manner., • Assists other territories and technicians as needed which may include travel to other metropolitan areas., • Takes ownership of meeting customers’ business needs., • Coordinates activities and seeks assistance from technical support when appropriate., • Provides updates, status, and completion information to manager, sales, technical support, call center, and customer via voicemail, use of wireless call processing system, or in-person communication., • Manages parts inventory in accordance with established guidelines., • Submits required paperwork in a timely, efficient, and complete manner., • Two or more years related experience and/or training., • Secur-Serv provides training at the office in Omaha, NE, along with, access to a database of manuals and depot support personnel to call if additional support is needed., • Able to successfully attend training in Headquarters and/or outside schools to keep abreast of new technology and hardware product developments., • Valid and current state Driver's License., • Self-motivated and able to work effectively under minimal supervision., • Knowledge/Skills/Abilities:, • Ability to diagnose equipment operational errors and product failures., • Must be able to problem solve, think analytically and be attentive to detail., • Good verbal communication skills for interaction with customers., • Physical Demands:, • Regularly required to stand, walk, sit, talk, write, and hear., • Reach with hands and arms and stoop, kneel, bend, crawl, push/ pull, twist and turn., • Frequently lift and/or move up to 25 pounds., • Occasionally lift and/or move up to 50 pounds, • Must be able to meet all physical requirements up to eight hours per day., • Able to travel overnight 5-10%.Preferences, • Associates degree (AA) or equivalent from two-year college or technical school preferred. WE ARE AN EQUAL OPPORTUNITY EMPLOYER. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. Applicants who have disabilities may request that accommodations be made in order to complete the selection process by contacting our People Department by emailing or calling 402.697.3039. EEO is the law. To review your rights under Equal Employment Opportunity please visit: . Secur-Serv Drug & Alcohol Use Policy Powered by JazzHR omFICGoY8N

Job Description Yotpo is leading the next era of trust and loyalty in eCommerce. With AI-powered Reviews and Loyalty solutions, we help brands turn browsers into customers and customers into advocates. Through deep integrations across the eCommerce ecosystem and the trust of over 30,000 global brands, Yotpo delivers seamless omnichannel experiences that increase conversion, strengthen customer relationships, and drive profitable, long-term growth. The CS Enablement Manager is a key partner to our global Customer Success organization, ensuring our teams are fully equipped to deliver strategic value, drive retention, and uncover opportunities for growth across our platform. Reporting directly to the VP of Customer Success, this role owns the global CS enablement strategy across multiple regions and customer segments. The ideal candidate has a strong track record designing and delivering impactful enablement programs for post-sale teams, along with a passion for customer outcomes and data-driven value realization. Familiarity with e-commerce and recurring revenue models is a strong advantage. What you'll do • Become a subject-matter expert in the e-commerce landscape, Yotpo's products, value drivers, and customer use cases, translating complexity into scalable enablement that empowers CSMs to influence business outcomes., • Deeply understand the Customer Success workflow (shadowing CSMs, Support, AMs, and key cross-functional partners) to ensure training aligns to real-world responsibilities and challenges., • Partner with CS leadership to identify skills and knowledge gaps, develop plans to close them, and measure the impact., • Design and own onboarding & continuous enablement programs that develop core skills, including proactive account management, risk mitigation, commercial collaboration, and value realization., • Standardize and evolve enablement resources such as success playbooks, QBR frameworks, product positioning guides, and consultative guidance tailored by segment and motion., • Build interactive learning experiences and hands-on exercises to ensure concepts are applied, not just learned., • Leverage insights from Gong and CS data to identify coaching opportunities, refine enablement content, and measure the effectiveness of initiatives—iterating to drive meaningful customer impact, scale, and consistency across the global CS team., • Operationalize ongoing product readiness, transforming releases into actionable guidance for customer conversations, adoption, and ROI storytelling., • 3–5 years of Customer Success enablement or similar post-sales enablement experience, ideally in SaaS., • Familiarity with Customer Success methodologies (e.g., value-based success planning, adoption frameworks, health scoring, QBR/EBR best practices)., • Experience with enablement and business systems such as Gong, LMS/CMS platforms, and Salesforce., • Strong knowledge of recurring-revenue motion dynamics (retention, expansion, churn prevention)., • Ability to synthesize complex information and create crisp, relevant enablement for frontline teams., • Proven track record designing and executing high-impact enablement programs globally. Comfortable working in a fast-paced, evolving environment with cross-functional stakeholders in multiple time zones. If you don't meet 100% of the qualifications outlined above, that's okay! We believe in hiring people, not just skills. If you have a passion to learn and are excited about eCommerce and technology, then we want to hear from you. About Yotpo US: • 100% coverage of employee medical premiums; 90% coverage for dependent/family premiums., • 100% coverage of employee dental + vision premiums., • Comprehensive life and disability insurance., • Flexible Time Off (FTO) policy, sick time, and paid holidays., • Equity in options., • Company sponsored 401K matching., • Pre-tax Commuter and Healthcare benefits., • Comprehensive paid leave for new parents and Dependent Care FSA., • Individualized career development, rewards and recognition., • Wellness and philanthropic programming and events. Yotpo is for everyone, and we're committed to anti-racist work. We welcome and employ people regardless of race, color, gender identity, religion, genetic information, parental or pregnancy status, national origin, sexual orientation, age, citizenship, marital status, disability, or Veteran status. We are proud to be an equal opportunity employer, a place where your voice is heard and your perspective is encouraged. Come join us and help us build a global company where we're all proud to belong. Base salary $110,000-125,000 Base salary ranges are determined by multiple factors unique to each candidate, including skills and local market benchmarks. #LI-Hybrid

Job Description LMK Recruiting working with a growing company that is currently seeking a DTC Performance & Growth Manager to join their entrepreneurial and dynamic team. The DTC Performance & Growth Manager will play a key role in accelerating direct-to-consumer growth by leading a holistic, full-funnel media strategy that balances efficient customer acquisition with long-term brand building. This role owns performance marketing across channels including paid search, social, display, CTV, podcasts, affiliate, and emerging platforms like TikTok Shop. You'll drive strategy, execution, and optimization while partnering closely with cross-functional teams and agency partners to align campaigns with business goals, product launches, and brand storytelling initiatives. Success in this role requires both hands-on platform expertise and strong strategic thinking, along with a data-driven mindset to identify growth opportunities, optimize performance, and maximize customer lifetime value. You'll collaborate with teams across Marketing, Sales, Brand, Operations, and Finance to ensure paid media efforts support broader company objectives. This role reports to the Head of DTC, with exposure to executive leadership. Key Responsibilities • Develop and execute full-funnel paid media strategies across search, social, display, CTV, podcasts, affiliate, and emerging platforms, • Own end-to-end campaign management across platforms such as Meta, Google, YouTube, and TikTok, • Identify and scale new growth opportunities, including social commerce and creator-led channels, • Allocate and optimize media budgets to drive revenue growth while maintaining CAC efficiency and improving LTV, • Lead creative strategy in partnership with internal teams and external agencies, • Analyze performance data, track KPIs, and translate insights into actionable optimizations, • Build and execute structured testing roadmaps across channels, audiences, and creative This is a hybrid role based near New York City (Midtown West), with in-office expectations Tuesday through Thursday. Candidates must be located in New York, New Jersey, or Connecticut. Compensation & Benefits • Base Salary: $105,000 – $135,000, depending on experience and qualifications, • Bonus: Eligible for performance-based bonus, • Benefits: Comprehensive package including medical, dental, and vision insurance; 401(k) with company match; paid time off; holidays; parental leave; and additional wellness and lifestyle perks

Job Description Technical Sales & Customer Service • Act as the primary technical expert on the counter for plumbing, heating, HVAC, and boiler systems, • Assist customers and tradespeople in identifying parts, diagnosing issues, and selecting the correct products for their applications, • Take orders over the counter, answer product questions, and manage customer payments, • Provide prompt, helpful, and professional service to every customer Troubleshooting • Diagnose and troubleshoot plumbing, heating, HVAC, and boiler problems brought in by contractors and homeowners, • Interpret fault codes, error messages, and system symptoms across a variety of manufacturers, • Guide customers clearly and patiently through troubleshooting steps, including non-professionals, • Apply safety knowledge and know when to refer work to a licensed professional Leadership & Team Development • Mentor and support junior counter sales associates in developing product knowledge and customer service skills, • Stay current on new products, manufacturer updates, and industry codes; share knowledge with the team, • Collaborate with the General Manager on inventory needs and customer product feedback, • Assist with receiving and organizing inventory as needed Requirements Qualifications • 5+ years of experience in plumbing, heating, HVAC, or a related trade (field or counter experience accepted), • Demonstrated knowledge of plumbing systems, fittings, fixtures, valves, and pipe materials (copper, PVC, PEX, CPVC, cast iron), • Comprehensive knowledge of hot water and steam boiler systems, components, and controls, • Working knowledge of HVAC systems including forced air furnaces, central A/C, heat pumps, and mini-split systems, • Proven troubleshooting skills across plumbing, heating, HVAC, and boiler systems, • Strong communication skills; ability to explain technical concepts clearly to any audience, • Reliable, dependable, and team-oriented with a strong work ethic, • Comfortable using point-of-sale and inventory management software, • Must be able to keep up with a fast-paced workload Preferred • Prior counter sales or wholesale distribution experience, • Leadership or mentoring experience, • Trade license or certification (plumbing, HVAC, or related), • Familiarity with hydronic heating systems including radiant floor and baseboard applications Work Environment & Physical Requirements • On-site position at our East Orange, NJ store location, • Fast-paced retail and wholesale environment with a community feel, • Frequent standing, walking, and customer interaction throughout the shift, • Ability to lift and carry up to 50 pounds occasionally, • Overtime required; schedule may vary based on business needs Benefits • Competitive salary of $28–$38/hour based on experience, • Robust health benefits, • Vision insurance, • Dental insurance, • Paid vacation and sick time, • 401k program, • Growth and leadership opportunities, • Training available, • Company SWAG!, • Annual holiday party, • Free snacks available for employees!

Job Description Maven is the world's largest virtual clinic for women and families on a mission to make healthcare work for all of us. Maven's award-winning digital programs provide clinical, emotional, and financial support all in one platform, spanning fertility & family building, maternity & newborn care, parenting & pediatrics, and menopause & midlife. More than 2,000 employers and health plans trust Maven's end-to-end platform to improve clinical outcomes, reduce healthcare costs, and provide equity in benefits programs. Recognized for innovation and industry leadership, Maven has been named to the Time 100 Most Influential Companies, CNBC Disruptor 50, Fast Company Most Innovative Companies, and FORTUNE Best Places to Work. Founded in 2014 by CEO Kate Ryder, Maven has raised more than $425 million in funding from top healthcare and technology investors including General Catalyst, Sequoia, Dragoneer Investment Group, Oak HC/FT, StepStone Group, Icon Ventures, and Lux Capital. To learn more about Maven, visit us at mavenclinic.com. An award-winning culture working towards an important mission – Maven Clinic is a recipient of over 30 workplace and innovation awards, including: • Fortune Change the World (2024), • CNBC Disruptor 50 List (2022, 2023, 2024), • Fortune Best Workplaces for Millennials (2024), • Fortune Best Workplaces in Health Care (2024), • TIME 100 Most Influential Companies (2023), • Fast Company Most Innovative Companies (2020, 2023), • Built In Best Places to Work (2023), • Fortune Best Workplaces NY (2020, 2021, 2022, 2023, 2024), • Great Place to Work certified (2020, 2021, 2022, 2023, 2024), • Fast Company Best Workplaces for Innovators (2022) The Client Success Manager will be the main point of contact for employer accounts introduced through Maven's channel partnerships - driving enrollment and engagement while taking direct accountability for net revenue retention, renewal health, and expansion readiness. You'll translate member outcomes into quantifiable business value for clients, orchestrate cross-functional motions with Sales, Renewals, Product, and Analytics, and build the strategic account plans that protect and grow Maven's revenue. This is not a reactive support role, it's a commercial position that requires equal parts relationship depth, analytical rigor, and business acumen. This person will be on the front lines as a trusted advisor to our clients and a key partner to our channel partnership teams. As Client Success Manager at Maven, you will: • Support the success and satisfaction of your portfolio of employer clients, helping ensure strong client retention and engagement, • Collaborate with channel/payer partner client executives to manage broader strategic client relationships and unlock additional business opportunities within your portfolio, • Assist in building and maintaining account plans, tracking renewal milestones, and identifying opportunities for growth., • Monitor client health and engagement on an ongoing basis, flagging potential risks early and collaborating with your manager and team to develop mitigation plans., • Identify potential opportunities for client expansion and collaborate with Sales to build business cases and handoffs., • Partner with Sales and Renewals teams to ensure smooth account transitions and handoffs, contributing to clear narratives and data-supported recommendations., • Support client enrollment and engagement initiatives that drive measurable business outcomes, such as employee utilization, satisfaction, or program adoption., • Participate in Quarterly Business Reviews and other client-facing presentations, sharing data insights and supporting renewal or expansion discussions., • Consult clients on program optimization using Maven's expertise, benchmark data, and program resources, ensuring measurable business impact., • Maintain strong client relationships, fostering satisfaction, loyalty, and advocacy, and supporting case studies or success stories where appropriate., • Collaborate with cross-functional teams (product, engineering, analytics, marketing) to support client projects, timelines, and deliverables., • Manage client inquiries, issues, and escalations, coordinating with partner teams as needed to resolve challenges., • Share client insights internally to help improve products, processes, and marketing initiatives., • 5+ years of experience in account management, customer success, or client services within digital health, healthcare, benefits, or SaaS companies, with demonstrated ability to manage client relationships and contribute to commercial outcomes., • Experience working with enterprise employer clients through channel/payer partners (5,000+ employees) preferred., • Proven ability to support and execute marketing or engagement strategies that drive measurable client outcomes., • Passion for healthcare and supporting organizational change., • Collaborate with internal teams to deliver a seamless experience for clients, providing insights that inform product, process, or market improvements., • History of contributing to client retention, renewal management, and account growth opportunities., • Ability to build and maintain relationships with multiple stakeholders (HR, Benefits, Finance), navigating client environments effectively., • Experience partnering with Sales or Renewals teams to support commercial opportunities and account growth., • Strong interpersonal, verbal, written, and presentation skills, with the ability to communicate clearly and influence internal and external stakeholders., • Ability to prioritize and manage multiple tasks while ensuring deadlines and deliverables are met., • Analytical skills and strategic thinking – able to translate data and client performance into actionable insights in collaboration with clients., • Experience supporting the full lifecycle of customer success post-sales (implementation, adoption, product training, renewals, and account management)., • Comfort operating in a growing and evolving environment, adaptable to changing processes and ambiguity., • Experience at a digital health company in health, wellness, or family health space., • Experience with managing high volume of clients is preferred, • Experience supporting health benefit programs for employer or payer clients. New York, NY; Remote, US (Hub cities) Maven embraces a flexible hybrid work model. Our teams primarily operate from the New York Metropolitan area, NY, San Francisco/Bay Area, CA, and Seattle, WA. This role is exclusively open to candidates in these locations. For those in our New York City office, we encourage in-person collaboration by requiring team members to work onsite three days a week (Tuesday, Wednesday, Thursday). For those based in San Francisco/Bay Area, CA or Seattle, WA we encourage in-person collaboration by requiring team members to attend Work Together Days within these cities. This policy aims to balance remote work flexibility with the benefits of face-to-face interaction. Remote Mavens in a commutable distance (~90 minutes driving or on public transit) to our hub cities with more than 20 employees (currently Boston, DC, Chicago, Seattle, and San Francisco) are expected to attend local Maven hosted Work Together Days. This role requires active work authorization in the US. At Maven we believe that a diverse set of backgrounds and experiences enrich our teams and allow us to achieve above and beyond our goals. If you do not have experience in all of the areas detailed above, we hope that you will share your unique background with us in your application and how it can be additive to our teams. Benefits That Work For You Our benefits are designed to support your health, well-being and career development, helping you thrive both personally and professionally. We remain focused on providing a competitive benefits package for our employees. On top of standards such as employer-covered health, dental, and insurance plan options, we offer an inclusive approach to benefits: • Maven for Mavens: access to the full platform and specialists, including care for mental health, reproductive health, family planning and pediatrics., • Whole-self care through wellness partnerships, • Hybrid work, in office meals, and work together days, • 16 weeks 100% paid parental leave and new parent stipend (for Mavens who've been with us for 1 year+), • Annual professional development stipend and access to a personal career coach through Maven for Mavens Maven is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Maven is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Maven Clinic interview requests and job offers only originate from an @mavenclinic.com email address (e.g ). Maven Clinic will never ask for sensitive information to be delivered over email or phone. If you receive a scam issue or a security issue involving Maven Clinic please notify us at: . For general and additional inquiries, please contact us at .

Job Description Maven is the world's largest virtual clinic for women and families on a mission to make healthcare work for all of us. Maven's award-winning digital programs provide clinical, emotional, and financial support all in one platform, spanning fertility & family building, maternity & newborn care, parenting & pediatrics, and menopause & midlife. More than 2,000 employers and health plans trust Maven's end-to-end platform to improve clinical outcomes, reduce healthcare costs, and provide equity in benefits programs. Recognized for innovation and industry leadership, Maven has been named to the Time 100 Most Influential Companies, CNBC Disruptor 50, Fast Company Most Innovative Companies, and FORTUNE Best Places to Work. Founded in 2014 by CEO Kate Ryder, Maven has raised more than $425 million in funding from top healthcare and technology investors including General Catalyst, Sequoia, Dragoneer Investment Group, Oak HC/FT, StepStone Group, Icon Ventures, and Lux Capital. To learn more about Maven, visit us at mavenclinic.com. An award-winning culture working towards an important mission – Maven Clinic is a recipient of over 30 workplace and innovation awards, including: • Fortune Change the World (2024), • CNBC Disruptor 50 List (2022, 2023, 2024), • Fortune Best Workplaces for Millennials (2024), • Fortune Best Workplaces in Health Care (2024), • TIME 100 Most Influential Companies (2023), • Fast Company Most Innovative Companies (2020, 2023), • Built In Best Places to Work (2023), • Fortune Best Workplaces NY (2020, 2021, 2022, 2023, 2024), • Great Place to Work certified (2020, 2021, 2022, 2023, 2024), • Fast Company Best Workplaces for Innovators (2022) This role goes beyond people management — we're seeking a true fertility benefits expert who can take ownership of complex financial and insurance escalations. You will serve as a key subject matter expert on fertility-related billing issues, out-of-network claims, insurance coordination, and member financial tracking, driving timely and equitable solutions for our members, employers, and payer partners. You'll play a pivotal role in shaping team culture and building scalable processes that ensure we continue delivering high-quality, empathetic care to members on their family-building journeys. We're looking for someone who is ready to roll up their sleeves, solve problems alongside their team, and inspire high performance through compassionate leadership. The Member Services team supports members seven days a week; therefore, occasional weekend coverage is expected. This position is Monday through Friday, 9:00 AM–5:00 PM EST, with occasional weekend coverage as needed As a Manager, Member Benefit Services at Maven, you will: • Be the ultimate people manager. Conduct regular one-on-ones, performance reviews, and development planning to promote employee growth and high-impact performance across a team of Member Services Associates and Senior Associates., • Act as the primary escalation point for member issues and complex fertility-related financial and billing issues, driving problems to resolution while managing communication with key stakeholders., • Learn the ins and outs of Maven's business and the day-to-day Member Benefit Services team responsibilities, diving in to directly master our various communication channels and reimbursement processes., • Lead by example to ensure a culture focused on empathetic care, ensuring that the needs of our members are met in an exceptional manner., • Directly answer member inquiries on inbound/outbound calls and Zendesk messages in times of high volume or during staffing gaps., • Use your continuous improvement mindset to define and iterate on processes, making positive enhancements to drive efficiency, value, and accountability toward KPIs., • Ensure team performance metrics are met; including but not limited to: productivity, response time, NPS, and CSAT., • Report on MBS team metrics, KPIs, OKRs, to the director of MBS as well as cross functionally., • Facilitate the team's alignment with broader organizational objectives and effectively lead through change., • Review, maintain, and create MBS team SOPs, workflows, and communications to the team to ensure understanding and alignment on MBS team processes., • Collaborate cross-functionally with our Care Delivery/Advocacy, Support, Operations, Product, Data, Provider Operations, Payment, Engineering, and Client Success teams., • Coordinate new hire training and take an active role in the success of new employees during onboarding and training., • 5–7 years of experience in Customer Service Operations, including team leadership roles, • 3+ years of experience managing teams of 10+ in a service/support environment, • 2+ years of direct experience resolving complex fertility financial and benefits billing issues, including coordination with payers and employer-sponsored benefit plans., • 1–3 years of experience in managed healthcare, insurance, or employer benefits., • Strong track record of mentoring and coaching team member, • Flexibility and experience managing in fast-paced, high-growth environments., • Experience managing inbound and outbound call support, email or app-based written support., • Track record of driving improvement with impactful and measurable results., • Demonstrated ability to analyze performance metrics to identify trends, root causes, and improvement opportunities; uses data-driven insights to proactively solve problems and drive operational excellence., • A strong sense of empathy applied to direct reports, members, and cross functional business partners., • Savvy business judgment and the ability to support data-driven, results-oriented decision-making., • Experience in motivating a team to achieve KPIs, drive efficiency, and managing change., • Experience working in a fast-paced startup environment., • Experience in Zendesk is a plus., • Prior experience managing payments., • Bachelor's degree or equivalent experience., • Verbal and written fluency in Spanish. This role requires active work authorization in the US. Maven embraces a flexible and inclusive work environment. This role is open to candidates in: AZ, CA, CO, CT, DC, DE, FL, GA, HI, IL, IN, KS, MA, MD, ME, MI, MN, MO, NC, NH, NJ, NM, NV, NY, OH, OR, PA, RI, SC, TN, UT, VA, VT, WA, WI. Maven is committed to supporting remote team members with the tools and collaborative culture needed to thrive regardless of location. This policy reflects our belief that great work can happen anywhere and that flexibility enables our team to do their best work. At Maven we believe that a diverse set of backgrounds and experiences enrich our teams and allow us to achieve above and beyond our goals. If you do not have experience in all of the areas detailed above, we hope that you will share your unique background with us in your application and how it can be additive to our teams. Benefits That Work For You Our benefits are designed to support your health, well-being and career development, helping you thrive both personally and professionally. We remain focused on providing a competitive benefits package for our employees. On top of standards such as employer-covered health, dental, and insurance plan options, we offer an inclusive approach to benefits: • Maven for Mavens: access to the full platform and specialists, including care for mental health, reproductive health, family planning and pediatrics., • Whole-self care through wellness partnerships, • Hybrid work, in office meals, and work together days, • 16 weeks 100% paid parental leave and new parent stipend (for Mavens who've been with us for 1 year+), • Annual professional development stipend and access to a personal career coach through Maven for Mavens Maven is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Maven is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Maven Clinic interview requests and job offers only originate from an @mavenclinic.com email address (e.g ). Maven Clinic will never ask for sensitive information to be delivered over email or phone. If you receive a scam issue or a security issue involving Maven Clinic please notify us at: . For general and additional inquiries, please contact us at .

Job DescriptionWho we are: Nitra's mission is to build a more efficient healthcare system and the technology that makes it possible. Our goal is to provide an ecosystem of fintech and software solutions that help doctors better manage their practices, so they can have time back to focus on what matters to them most. We operate with urgency, intensity, and ambition. The bar is high because the opportunity is massive. We expect excellence, ownership, and intellectual rigor from every team member. We move fast, make bold decisions, and hold ourselves accountable to results. At the same time, we believe great companies are built on trust and respect. Every voice matters. Every contribution counts. When we win, we win together. We are scaling rapidly and on a clear trajectory toward becoming a unicorn this year — and beyond. Our growth is not accidental; it’s the result of disciplined execution, relentless focus, and a team that refuses to settle. We are building a category-defining company, and we’re looking for people who want to do the most meaningful work of their careers. If you want comfort, this isn’t the place.If you want impact, ownership, and the chance to help build a generational fintech company, welcome. Nitra was created by unicorn founders who have successfully scaled to thousands of customers and exited $1B+ public offerings. They are joined by an ambitious and experienced team from American Express, Citi, PayPal, Capsule, Plaid, Bloomberg, Meta, Facebook, and Mastercard. The team is backed by some of the world’s leading VCs (Andreessen Horowitz, NEA, etc.) and is supported by an expert group of advisors including the cofounders of Square and Xendit, executives from Intuit, former Governors, White House senior staffers, and a co-founder of CityMD. Nitra maintains a hybrid work policy, with team members working from the office four days per week and Wednesdays designated as a work-from-home day. What we're looking for: A charismatic and outgoing Customer Success Manager with 2-8 years of experience who will manage a portfolio of SMB private practices. You will be the primary point of contact for doctors, C-suite executives, office managers, and practice admins. We need a high-achieving and goal-oriented individual who is comfortable on the phones and excels at translating complex technical and fintech concepts into simple, actionable value for doctors, office managers, and practice admins who may be less familiar with our technology.Your responsibilities will include: • Managing the day-to-day relationships with private practice owners and admins to ensure high product adoption and satisfaction., • Build experiments to deliver on retention and expansion metrics such as churn reduction and feature upsells., • Using surveys, customer interviews, and deep research to determine the best communication strategy for non-tech-savvy users., • Developing the customer communication strategy for the product to simplify complex fintech concepts for medical staff., • Working closely with stakeholders across the company to further hone messaging based on direct customer feedback.You have:, • 2-8 years of Customer Success or Account Management experience., • BA degree or equivalent practice experience., • Direct experience in customer success or similar relationship-focused positions., • Background in B2B service, with a passion for helping small to medium sized businesses succeed in a highly regulated industry., • Experience working in a fast-paced environment and/or a startup., • Multiple years of experience working closely with executive-level stakeholders, demonstrating poise and professionalism., • Experience coordinating cross-functional teams and stakeholders.What we offer:, • Equity - Everyone at Nitra is an owner. When the company wins, you win., • Competitive Salary - You’re the best of the best, and your salary will reflect your experience and reward your contributions to Nitra., • Health Care - Your health comes first. We offer comprehensive health, vision, and dental insurance options., • Retirement Benefits - Your financial stability matters to us so we provide a generous employer 401K match., • Nitra maintains a hybrid work policy, with team members working from the office four days per week and Wednesdays designated as a work-from-home day.The base salary range for this full-time position is $100,000 - $140,000 + commission + equity + benefits. Our salary ranges are determined by role, level, and location. The range displayed reflects the minimum and maximum target for new hire salaries across all US locations. Within the range, individual pay is determined by work location, skills, experience, and relevant training. Please note that the compensation details listed reflect the base salary only. Nitra values diversity. We are committed to equal opportunities and creating an inclusive environment for all our employees. We welcome applicants regardless of ethnicity, national origin or ancestry, gender, race, religious beliefs, disability, sex, sexual orientation, age, veteran status, genetic information, citizenship, or any other characteristic protected by law.

Job Description Front Office Agent/Night Audit Relief Reports To: Front Office Management Major Duties and Responsibilities: · Assures that front desk is covered and maintained at all times. · Reviews arrivals and departures for guest preferences to ensure customer satisfaction. · Checks guests in and out of hotel and summons bellman or other assistance if needed. · Provides information and acts as a resource of services to guests or hotel visitors by making restaurant reservations/suggestions, arranging car services, giving directions, etc. · Responds and acts on guests complaints, service or security problems. · Checks for proper functioning of alarms and cameras. · Reviews logbook for any actions or messages passed on by previous shift. · Performs switchboard responsibilities ensuring that all calls are answered, and all wake up calls are delivered in a timely fashion according to Pestana standards. · Ensures proper backup is attached to the corresponding folios. · Monitors and ensures that security officers perform responsibilities as required. · Ensures that all guest charges are posted accurately to the guest folios. · Runs and verifies pre-audit steps to ensure final update accuracy. · Reviews the room rate variance report and checks for obvious or questionable rates. · Investigates questions and corrects if errors found. · Balances all credit card and direct bill payments before transferring to city ledger. · Ensures all interfaces are operational. · Generates direct billing statements. · Prints out statements of all bills transferred to city ledger. · Packages all night audit backup material for review by the hotel accountant. · Passes on any information gathered during the audit that may be of significance to the hotel accountant via e-mail. · Handles guest complaints and resolves all guest issues resulting in win-win outcomes. · Prints and labels registration cards for next day's arrivals. · Monitors present day availability and house count and take appropriate action as needed. · Familiar with crisis manual and be able to put into action as needed. · Prints reports for start of the business day, for the General Manager, Front Desk and Housekeeping. · Maintains and accounts for assigned cash bank and front office cash record. · Prepares a bank count sheet for manager. · Understands the Pestana product and brand identity and upholds all service procedures and communication standards as outlined by brand Standard Operating Procedures. · Trains on and executes all applicable Pestana Standard Operating Procedures. · Performs miscellaneous duties as required. Experience and Qualifications: Essential: · Proficiency in Opera PMS/Opera Cloud PMS. · Night Audit experience (preferred). · Previous Hotel Front Desk experience. · Proven team player with a high level of energy and motivation. · Results oriented. · Fire Safety Certified (preferred). · High School diploma. Job Type: Full-time Pay: $24.91 Benefits: • 401(k), • Employee discount, • Health insurance, • 8 hour shift, • Day shift, • Holidays, • Night shift

Job DescriptionCompany Description Eataly is the world’s largest artisanal Italian food and beverage marketplace! Eataly is not a chain; each Eataly is different, with its own character and own theme – but all with the same aim... for our guests to: • EAT authentic Italian food at our restaurants, cafés and to-go counters, • SHOP a selection of high-quality Italian, local and homemade products, • LEARN through our classes and our team’s product knowledgeJob Description HRIS MANAGER The HRIS Manager is responsible for the strategic oversight, administration, and continuous optimization of the Dayforce HRIS platform. This role serves as the organization’s primary subject matter expert and system owner, ensuring data integrity, compliance, reporting accuracy, and an exceptional user experience across the employee lifecycle. In addition, the HRIS Manager serves as backup Payroll Administrator, supporting accurate and compliant payroll processing during peak cycles and absences. The ideal candidate brings deep Dayforce expertise, strong payroll and compliance knowledge, and a system-oriented mindset to drive scalable, efficient HR operations. JOB OVERVIEW HRIS Strategy & System Management (Dayforce) -Own the overall HRIS strategy and roadmap, ensuring Dayforce capabilities align with business, operational, and compliance needs. -Serve as the primary administrator and technical owner of Dayforce, including system configuration, workflows, security roles, job structures, and data governance. -Oversee ongoing system maintenance, enhancements, and configuration changes to support organizational growth (e.g., new locations, restructuring, role creation). -Act as the technical liaison between HR, Payroll, IT, Finance, and system vendors to gather requirements, resolve issues, and deliver effective solutions. -Partner with HRIS vendors to manage upgrades, release testing, integrations, and issue resolution. Payroll Oversight & Backup Administration -Serve as backup Payroll Administrator, ensuring accurate and timely processing of weekly payroll when required. -Oversee payroll system controls, reconciliations, and data flows between payroll, timekeeping, benefits, and HRIS modules. -Maintain payroll records including earnings, deductions, taxes, garnishments, and direct deposits. -Support payroll audits, internal reviews, and responses to employee or external inquiries. Data Integrity, Compliance & Controls -Establish and maintain data governance standards to ensure data accuracy, confidentiality, and integrity across HR and payroll systems. -Conduct regular HRIS and payroll audits to identify risks, errors, and improvement opportunities. -Ensure compliance with federal, state, and local payroll, tax, and employment reporting requirements, including W 2 and ACA reporting. -Monitor changes in payroll, tax, and employment laws and translate requirements into system or process updates. -Ensure HRIS operations comply with data privacy, security, and internal control standards. Reporting, Analytics & Decision Support -Oversee the development and delivery of standard and custom HR and payroll reports, dashboards, and metrics (e.g., headcount, turnover, compliance, payroll accuracy). -Provide actionable insights to HR leadership, Finance, and business partners through reliable data and analytics. -Serve as a key resource for advanced HRIS reporting and analytical requests. Projects, Testing & Implementations -Lead HRIS related projects, including system upgrades, new module implementations, integrations, and automation initiatives. -Oversee end to end testing activities (unit, integration, UAT), ensuring business readiness and system stability. -Manage project timelines, cross functional dependencies, and post go live stabilization and handoff. -Configure, test, and validate new pay groups, time off entitlement/accrual rules configurations in Dayforce. Process Improvement, Documentation & Enablement -Drive continuous improvement of HRIS and payroll processes, identifying opportunities to increase efficiency, accuracy, and user adoption. -Develop, maintain, and enforce HRIS and payroll policies, SOPs, runbooks, and user guides aligned with best practices and regulatory requirements. -Train and support HR, Payroll, managers, and new hires on system functionality, reporting, and compliance expectations. -Ensure strong end user support and knowledge transfer to operational teams. QUALIFICATIONS -Bachelor’s degree in Human Resources, Information Systems, Business Administration, or a related field. -5+ years of progressive HRIS experience, including Dayforce administration. Salary range $100,000-$115,000, based on experience Additional Information Benefits and Perks • Medical, Dental, Vision Insurance, • Paid Time Off, • Paid Parental Leave, • 401K with match or RRSP, • Bonus program, • Free family meal daily, • Discounts at Eataly, • Classes on products and Italian cuisine, • Referral bonus program

Job Description At Similarweb, we are revolutionizing the way businesses interact with the digital world by revealing to them everything that happens online. Our unique data and solutions empower over 6,000 customers globally, including industry giants like Google, eBay, and Adidas, to make game-changing decisions that drive their digital strategies. In 2021, we went public on the New York Stock Exchange, and we continue to reach new heights. Work alongside Similarwebbers from around the globe who are bright, curious, practical, and genuinely good people. We are looking for a Customer Success Manager to join our Client Services Team. This role will report to Team Manager, Customer Success. Why is this role so important at Similarweb? The CSM's ability to create relationships with the clients, and help them extract real business value, using Similarweb's platform, is essential to keeping clients engaged with Similarweb for years. • The CSM is in the front line, bringing our platform and data to life for the client Your role as part of the Client Services Team means your daily responsibilities may include: • Lead, manage, and expand long-term customer relationships; focus on understanding the client's KPIs to ultimately drive positive business outcomes, • Act as a trusted partner and advisor to customers by providing actionable insights that will help clients achieve their business goals using our cutting-edge data, • Identify and mitigate churn risks, implementing proactive measures to retain customers and enhance their experience, • Ensure our users are engaged with the platform and understand the value ("the so what?") it brings them towards achieving their goals, • Solid understanding of the digital marketing space and trends, • Client facing experience, • Strong relationship-building skills –the ability to quickly build rapport and establish trust (both internally and with clients), • Analytical and consulting mindset with the ability to turn data into a story, • Experience producing high-quality decks and decks and client-facing materials, • Excellent problem-solving and critical-thinking skills, • Team player who can collaborate effectively with colleagues and business partners The base salary range for this position in New York City is $85,000 to $98,000, plus benefits including: medical, dental and vision insurance, 401K plan, potential equity, employee stock purchase plan and paid sick and parental leave. In addition, this position is eligible to participate in the company's sales incentive plan, with a maximum target OTE of up to $140,000, depending upon the final terms of employment and achievement of established targets. Individual compensation is based upon several factors, including qualifications and relevant experience. The base salary range above is for the New York City metro area and could vary for candidates in other locations. Why you'll love being a Similarwebber: You'll actually love the product you work with: Our customers aren't our only raving fans. When we asked our employees why they chose to come work at Similarweb, 99% of them said "the product." Imagine how exciting your job is when you get to work with the most powerful digital intelligence platform in the world. You'll find a home for your big ideas: We encourage an open dialogue and empower employees to bring their ideas to the table. You'll find the resources you need to take the initiative and create meaningful change within the organization. We offer competitive perks & benefits: We take your well-being seriously and offer competitive compensation packages to all employees. We also strongly emphasize community, with regular team outings and happy hours. You can grow your career in any direction you choose: Interested in becoming a VP or want to transition into a different department? Whether it's Career Week, personalized coaching, or our ongoing learning solutions, you'll find all the tools and opportunities you need to develop your career right here. Diversity isn't just a buzzword: People want to work in a place where they can be themselves. We strive to create a workplace that is reflective of the communities we serve, where everyone is empowered to bring their full, authentic selves to work. We are committed to inclusivity across race, gender, ethnicity, culture, sexual orientation, age, religion, spirituality, identity and experience. We believe our culture of equality and mutual respect also helps us better understand and serve our customers in a world that is becoming more global, more diverse, and more digital every day. Please note: We're unable to sponsor employment visas at this time. #LI-KZ #LI-Hybrid We will handle your application and information related to your application in accordance with the Applicant Privacy Policy available here.

Job Description EMARKETER is a subsidiary of Axel Springer SE, a family-owned transatlantic media company headquartered in Berlin and New York. Axel Springer's guiding principles – first articulated as The Essentials by founder Axel Springer in the aftermath of World War II – remain a cornerstone of the company's foundation today. Learn more about Axel Springer. We're hiring Customer Success Managers to join our Account Management team at EMARKETER. The Role and Team: At EMARKETER, we are passionate about our customers' experience and their ability to use our research and insights to make confident, strategic decisions. As a Customer Success Manager, you will partner with Fortune 100 brands and leading technology clients to drive engagement, adoption, and long-term value from their EMARKETER subscription. These roles sit at the intersection of customer experience, revenue, and product adoption. You will bridge sales activity and ongoing support, contribute to renewals and upsell opportunities, and play a key role in improving customer engagement, CSAT, and NPS outcomes. You will report to a senior leader within our Account Management organization and collaborate closely with Account Directors, Sales Operations, and Support teams. These are hybrid roles based out of our New York City office, with regular in office expectations. Applicants must be authorized to work in the United States without the need for visa sponsorship, now or in the future. Candidates must be within commuting distance of our New York City office. Relocation assistance is not available. The Ideal Candidate Is: • Customer-focused: You take pride in customer satisfaction, engagement, and long-term success, and you use metrics to guide your approach., • Curious and proactive: You research your accounts, understand user needs, and are comfortable reaching out to drive engagement and adoption., • A confident communicator: You tailor your messaging to different stakeholders and can clearly articulate value in conversations, presentations, and written communication., • Revenue and results-oriented: You understand that engaged customers renew, expand, and advocate, and you take ownership of outcomes that support growth., • Professionally energetic: You bring a positive, proactive approach to your work and operate in alignment with EMARKETER's values., • Inclusive by nature: You are committed to fostering an inclusive culture and value diverse perspectives and experiences.Key Responsibilities:, • Drive customer engagement and awareness across an assigned portfolio of accounts to ensure full utilization of licenses, content, and product features., • Execute and support new customer onboarding, including license management, platform training, and guiding customers through ways our data can be actionable, • Create and monitor outreach to clients at scale or 1:1 to support their business needs and use cases, • Proactively share growth triggers with Account Directors and leadership to surface expansion opportunities to assess account health, growth potential, and risk, and partner with Account Directors and leadership to address opportunities and challenges., • Leverage AI and automation tools to increase efficiency and scale, while preserving high-touch personalized experience for clients., • Contribute to recurring customer relationship meetings and provide insights on engagement trends and customer needs, ensuring key notes, actions, and outcomes are documented in Salesforce., • Build and maintain relationships with customers, with regular touchpoints and conversations, to further advocacy, referrals and account engagement., • Gather customer feedback, survey responses, and testimonials to support CSAT and NPS measurement., • Partner with Sales Operations and Support teams to field, track, and resolve customer requests., • Stay informed on industry trends and EMARKETER product updates to add value in customer conversations. Desired Skills and Experience:, • Experience in a client-facing role such as customer success, account management, sales support, or consulting., • Interest in or experience working with SaaS products, media, research, marketing, advertising, or retail organizations., • Strong written and verbal communication skills, with comfort delivering presentations or training., • Experience supporting value-based conversations with customers., • Familiarity with CRM and customer engagement tools (Salesforce preferred), and comfort leveraging AI-powered outreach, audience segmentation, or workflow automation tools to drive scalable, data-informed customer engagement.Salary and Benefits:, • Base salary: $70,000 to $75,000 (dependent on skills, experience, and competencies)., • On-target earnings range of $75,000 to $82,000, inclusive of base salary and performance based compensation., • Unlimited PTO, 10 paid holidays, and 16 weeks of parental leave., • Comprehensive medical, dental, and vision insurance plans., • Matched and vested 401k plan., • Access to resources for financial planning guidance, family planning services, mental health support, and Employee Assistance Programs (EAP). Our people are the foundation of our success. Guided by our values, we: • Serve Our Clients: We prioritize their needs to deliver excellence in our products and services., • Work as One Team: We collaborate with trust, accountability, and transparency., • Innovate and Adapt: We foster curiosity, resilience, and fearless exploration of new ideas.

Job Description Dealpath is looking for a self-motivated Senior Customer Success Manager to join our growing team in San Francisco! As a Senior Customer Success Manager you will play a critical role in ensuring our customers adopt and utilize Dealpath to its utmost capabilities. What you'll do: • Ensure the retention, growth, and satisfaction of a portfolio of customer accounts, • Work with the Implementation Manager during implementation to understand customer's success criteria and system configuration, • Partner with customers to build out a customer journey to help them reach their business goals, • Build post-implementation programs for enterprise and strategic accounts to ensure strong adoption plans for current customer employees and their new hires, • Produce and deliver web-based and in-person training sessions and strategic reviews for customers, • Field phone and email-based support inquiries from customers, • Work cross-functionally with Dealpath's Sales, Marketing, Product, and Leadership teams to relay customer feedback, develop case studies, and resolve product escalations, • Be an advocate and leader for innovating Customer Success processes and how we support large teams at scaleRequired Qualifications, • A curious and self-motivated team player, ready to embrace a fast paced, high-growth environment, • Product-focused; you enjoy and feel challenged mastering new software, • Able to effectively partner, collaborate, and communicate with technical and non-technical colleagues, • Always thinking of new ways to effectively serve customers and improve the Customer Success team's internal processes, • Bachelor's degree or higher, • 4-7 years of customer success, account management, and/or commercial real estate experience, • Strong written and verbal communication skills, including comfort with presenting to senior executive audiences, • Empathy for customers and passion for helping them, • Demonstrated ability to manage ambiguity and apply problem-solving skills, • High attention to detail and accuracy, • Strong knowledge and proficiency in Excel / Google Sheets, • Commercial real estate background, • Medical, dental, and vision insurance., • Health Savings Account (HSA) & Flexible Spending Account (FSA) options., • 401(k) retirement plan., • Paid Parental Leave., • Flexible Time Off (FTO) policy., • Commuter benefits program., • Monthly wellness reimbursement to support physical and mental well-being., • Hybrid Work Policy., • Base salary: $100,000–$120,000. Eligible for variable incentive compensation with a target incentive equal to 20% of OTE. OTE range: $125,000–$150,000., • This position is also eligible for Dealpath's equity plan., • Your compensation will be based upon several factors including your experience, qualifications, education, location, and the skills assessed in Dealpath's interview process. Your actual compensation will be confirmed in writing at the time of offer. Our mission is to empower real estate investment and capital markets with data and collaboration through purpose-built software. We believe that real estate is driven by people with information to shape the built world. Today, Dealpath is the industry's leading cloud-based deal management platform and is expanding rapidly. Recent highlights include: surpassing $10 Trillion of transactions supported on the platform with leading firms like Blackstone, AEW, Oxford, Nuveen, Bridge Investment Group, etc., recognized as the "Top Technology" at Global PropTech Awards, and expanding offices and teams in San Francisco and New York City. We're engineering an industry-defining company to power the largest asset class in the world into the future. Our company is led by an experienced team and backed by a combination of top tier venture capital firms and strategic industry partners including: Blackstone, Nasdaq, 8VC, JLL Spark, WTI, GreenSoil Investments, LeFrak, Milstein, Bechtel, and Morgan Stanley Expansion Capital. We value your voice! If you get excited about solving real business challenges and working closely with other smart folks in a winning culture - we'd love to meet you!

Job Description YOOBIC is the leading AI powered frontline employee experience platform. While most tech companies build for desk based teams, we build the operating system for the deskless workforce. The 80 percent of global employees who power retail and hospitality. Our mobile first platform helps frontline teams communicate, learn, and execute better every day. By combining operational data, Predictive Analytics, and AI, we help the world’s biggest brands turn frontline execution into a competitive advantage. Trusted by 300 plus global brands including Michaels, Mattress Firm and National Vision. YOOBIC is scaling fast. Backed by a 50 million dollar Series C and investors including Highland Europe, Felix Capital, and Insight Partners, we are building the future of frontline work. As a Customer Success Manager at YOOBIC, you own the long term success of some of our most strategic clients. You are accountable for adoption, value realization, and retention. You act as a trusted advisor to senior stakeholders and a strong internal voice for the customer. Why This Is Your Next Career Move * Strategic Ownership. You do not just manage relationships. You shape strategy, influence outcomes, and drive long term success for complex enterprise clients Executive Exposure. * You partner with senior client stakeholders and lead high stakes QBRs focused on value, ROI, and operational impact. * Business Impact. Your work directly affects customer retention, expansion, and YOOBIC’s growth across key accounts. What You’ll Achieve * Own Strategic Client Relationships. Manage and grow relationships with senior stakeholders across YOOBIC’s largest and most complex clients. * Drive Adoption and Value. Ensure customers fully adopt the platform and realise measurable business outcomes. * Lead Executive Reviews. Run Quarterly Business Reviews and Operational Reviews that align YOOBIC to client objectives and long term strategy. * Act as a Trusted Advisor. Guide clients on best practice, operating models, and change management to maximise value. * Spot Risk and Opportunity Early. Identify potential challenges, unblock issues, and surface opportunities to improve performance and efficiency. * Use Data to Influence Decisions. Leverage YOOBIC data, KPIs, and client metrics to support decision making and prove impact. * Partner Cross Functionally. Work closely with Sales, Account Management, Product, and Support to deliver a joined up customer experience. * Influence Product Direction. Partner with Product teams to feed market insight and client needs into the product roadmap. * Raise the Bar on Customer Success. Share best practices globally and help evolve how we operate as a Customer Success organisation. Who You Are * The Strategic CSM. You have strong experience in Customer Success, Client Relationship Management, or Consulting within B2B SaaS, ideally with enterprise or strategic clients. * Or the Retail Expert. You bring deep experience from retail operations, VM, or frontline communications and know how stores really work. * The Relationship Builder. You are confident, client facing, and comfortable managing senior stakeholders. * The Data Led Thinker. You use data, KPIs, and insights to guide conversations and influence outcomes. * The Owner. You take initiative, move fast, and feel accountable for results. * The Problem Solver. You thrive in complexity, adapt quickly, and find solutions in ambiguous situations. * The Operator. You prioritise well, manage competing demands, and stay organised. * Based in NY * Bonus Points: Previous experience with YOOBIC or similar frontline platforms. What we offer... * Hybrid working in NY * 20 days PTO + 8 public holidays (plus 3 floating holidays to choose from) * Medical cover and EAP (Employee Assistance Program) * Company covered Life insurance coverage * Company covered long term disability coverage * An amazing 401k contribution - We contribute even if you don’t! * ADP discounts for a whole host of items (including electronics, Childcare, travel, etc…) * Free online HIIT sessions + gym discounts The base salary range for this position is $135,000–$150,000 per year. This represents our good faith estimate of the compensation at the time of posting. Final compensation will be determined based on experience, skills, and location.

Job Description At ITRS, we make society's critical technology work. Our mission is to deliver automated and holistic IT observability solutions that safeguard critical applications and enable innovation. We are the only monitoring and observability platform designed for the most demanding and regulated industries — trusted by 90% of Tier 1 capital markets firms. We believe when our team thrives, so do our customers. With us, you'll find: • A culture that backs you – We're proud to be a Great Place to Work for multiple years in a row due to our inclusive, supportive environment., • Work that matters – Make a real difference with 1,000s of global customers in industries that keep the world running, including 9 out of 10 top investment banks., • Room to grow – Whether you're starting your career or bringing years of experience, we're committed to your development. Just ask our team members who've been excelling here for 10+ years. With headquarters in London and teams across the US, Europe, and Asia, ITRS combines the agility of a high-impact tech business with the stability of a private equity–backed global partner. Scope of role If you’ve worked hands-on with monitoring or observability tools and feel ready for a new direction in your career, this could be a great fit. We are looking for someone who not only understands the technology but also brings a strong personality, builds relationships with ease, and always keeps client value at the centre of what they do. We are looking for a Senior Customer Success Manager to join our New York team at ITRS. This is not a generalist Customer Success role. We are looking for someone with strong technical credibility in monitoring and observability, who can operate confidently in complex enterprise environments and build trusted relationships with both technical and senior business stakeholders. Our customers expect more than strong communication and process discipline. They need someone who understands enterprise operations, hybrid estates, adoption risk, and the practical realities of using monitoring and observability platforms in regulated, business-critical environments. You will be able to connect technical capability to business value, guide customers through adoption and value realisation, and act as a trusted advisor across strategic accounts. This is a hybrid role from our New York office and offers in the region of $130,000 - $160,000 per annum dependant on relative skill set. As a Senior Customer Success Manager, you will: • Build strong relationships with enterprise customers as their advocate, strategic advisor, and trusted partner, • Translate customer goals into adoption, value, and success strategies using ITRS products, • Monitor and analyse customer health, platform usage, and adoption to identify risks and drive proactive interventions, • Work closely with customer stakeholders across engineering, operations, architecture, and leadership teams, • Capture customer feedback and partner with Support, Product, Engineering, and Account Management to improve customer outcomes, • Document customer engagement, risks, actions, outcomes, and opportunities with clear visibility across the account base, • 8+ years in a customer-facing technical role, • Proven experience in Customer Success or Technical Account Management, • Hands-on experience with monitoring and observability platforms, this is essential, • Strong understanding of enterprise-scale environments, including complex hybrid estates spanning on-prem and cloud, • Financial Services experience, ideally within banking, capital markets, trading, payments, or similarly regulated environments, • Strong analytical capability, with experience interpreting usage, health, and adoption metrics, • Excellent communication skills, with the ability to engage credibly from engineers through to executive stakeholders, • The confidence to work independently, proactively, and collaboratively in a growing function It would be beneficial to have: • Experience with ITRS products, such as Geneos, • Experience with platforms such as Dynatrace, AppDynamics, Splunk, Datadog, New Relic, Prometheus, Grafana, Elastic, LogicMonitor, ScienceLogic, Moogsoft, or similar, • Exposure to high-availability or real-time enterprise environments, • Practical understanding of Public Cloud and AI in enterprise operations contexts You are likely to be successful in this role if you can: • Build credibility quickly with technical and senior stakeholders in large enterprise accounts, • Translate monitoring and observability capabilities into practical customer value, • Use health, usage, and adoption data to identify risk early and take action before issues escalate, • Lead value-led conversations that go beyond relationship management and into measurable outcomes, • Operate effectively in complex, regulated, politically nuanced customer environments This role is unlikely to be the right fit if your experience is primarily in: • Generalist SaaS Customer Success without technical product depth, • Purely commercial or quota-carrying sales roles without post-sales ownership, • Customer support roles without enterprise relationship management, • Health Insurance, Vision Plan, and Dental Cover for you and your dependants, • HSA & FSA, • Employee Assistance Programme, • Health Advocate, Talk Space, One Medical, Teladoc, • 401(k), • Commuter benefits, • Remote Hybrid Working, • Enhanced Parental Leave, • Life and AD&D Insurance, • 20 Days Holiday + Public Holidays + 3 days paid volunteering leave, • Referral Bonus, • Buy and Sell Holiday, • Training Reimbursement ITRS is an Equal Opportunity employer and Inclusion is part of our everyday life. We celebrate diversity and pride ourselves on providing an environment where all employees can be their authentic selves and have a voice, allowing everyone to contribute equally. We remain committed to advocating inclusion, diversity, and equality into our ITRS family as we grow and enrich our business. We welcome applications from everyone in the community as we recognise that a diverse workforce is a stronger workforce.

Job DescriptionAbout TodayTix Group: TodayTix Group (TTG) is the global e-commerce leader for cultural experiences, designing frictionless discovery and purchase journeys through innovative product design and industry-leading technology. Our portfolio of brands––including TodayTix, New York Theatre Guide, London Theatre, Show-Score, Arthouse, and Secret Cinema––connects millions of customers with the best in live entertainment. Powered by vast data and insights, TTG helps theatres, producers, and cultural institutions reach highly engaged audiences and unlock meaningful revenue, transforming how tickets are sold across the world. In 2025, TTG entered a new chapter as part of MARI, the global events and experiences company powering world-defining live experiences. Together, we’re expanding our reach, deepening our impact, and accelerating a shared vision to redefine the event lifecycle through seamless discovery, purchase, and engagement. Life at TodayTix GroupWe thrive in a nimble, growth-oriented environment where adaptability, curiosity, and a bias toward action help us stay ahead of the curve. We move quickly, iterate often, and expect everyone to take ownership of their impact - because we're building the future of live events, and there’s no script for what comes next. New joiners are set up for success with a 90-day onboarding journey, complete with clear goals and measurable milestones. We believe feedback fuels growth, so we hold twice-yearly performance reviews focused on impact and development. Above all, you’ll be working alongside a team of collaborative, passionate, and kind humans - people who love theatre and live experiences, and who support each other just as much as they challenge each other to do great work. We are seeking outstanding applicants of all backgrounds to join our team to bring new voices, talent, and perspectives to the table. We encourage all to apply. About the Role: TodayTix Group is seeking a detail-obsessed, theater-loving Partnerships Coordinator to join our New York Partnerships team. This role exists to keep our partner ecosystem running smoothly — ensuring that every Broadway producer, non-profit arts organization, and live event partner has a seamless, responsive experience working with us. Reporting to the Lead Partnerships Manager, you'll be the operational backbone of the Partnerships function: managing contracts, financial documentation, partner assets, and communications across a dynamic portfolio of commercial and non-profit productions and live events. Your work will directly impact partner retention, satisfaction, and the efficiency of our team's ability to scale. If you thrive in a fast-paced, tech-minded environment, are passionate about theater and live experiences, and get genuine satisfaction from building systems that make things run better — we'd love to hear from you. Please note: this is a full-time position and qualified candidates must be based in the greater New York City area. We encourage collaboration by working a minimum of 3 days per week in the office, while also offering flexibility for employees to choose where they work for the rest of the week. What Success Looks Like • Partner contracts are executed efficiently. Agreements are drafted, sent, and finalized on time, with zero compliance gaps — reducing friction for both partners and internal teams., • Partner communications are timely and trusted. Inbound inquiries are triaged and resolved within an agreed SLA, and partners consistently receive accurate sales reports and asset guidance on schedule., • Partner queries are answered swiftly. Support is consistently delivered fast and accurately, ensuring partners never have to wait for help with invoices, ticket orders, or general troubleshooting., • Cross-functional workflows are well-organized and proactive. Internal teams (Marketing, Finance, Media) have what they need, when they need it — with clear handoffs and minimal back-and-forth.What You'll Do:, • Support partnership operations day-to-day — draft, send, update, and manage contracts across program types (sales agreements, rush and lottery contracts, revisions), ensuring accuracy and compliance at every stage., • Serve as a reliable point of contact for partner communications — engage regularly with general managers, producers, marketing directors, box office staff, and ad agencies, triaging inbound inquiries and seeing issues through to resolution., • Coordinate partner asset collection and deployment — gather, review, and upload partner assets in coordination with the internal Assets team, ensuring brand consistency and clear communication of requirements., • Support new listing coordination and data requests — work cross-functionally to onboard new listings and respond to external partner data needs, including sales reports and supply updates., • Drive operational efficiency — identify and implement improvements to project management workflows, leveraging current technology (including AI tools) to create more scalable systems for the team. Note: This list represents the highest-priority focus areas for this role. Responsibilities will naturally evolve as the business grows and shifts — candidates should expect the scope to develop over time.We're Looking for Someone With:, • 1+ years of relevant experience in theater administration, arts management, partnerships, sales, or client services — or a strong demonstrated interest in the NY theater landscape., • Deep familiarity with the New York theater and live events ecosystem, including commercial (Broadway, Off-Broadway, etc.) and non-profit organizations., • Excellent organizational skills and obsessive attention to detail — this is non-negotiable, • Strong written and verbal communication skills, with a polished, professional presence in partner-facing interactions., • A proactive, problem-solving mindset — you don't wait to be told something is broken., • Comfort with Google Suite (Docs, Sheets, Slides, Gmail), Slack, and project management tools like Monday.com; openness to adopting AI and emerging technologies., • Proven ability to manage multiple projects simultaneously in a fast-moving environment.

Job Description Yotpo is leading the next era of trust and loyalty in eCommerce. With AI-powered Reviews and Loyalty solutions, we help brands turn browsers into customers and customers into advocates. Through deep integrations across the eCommerce ecosystem and the trust of over 30,000 global brands, Yotpo delivers seamless omnichannel experiences that increase conversion, strengthen customer relationships, and drive profitable, long-term growth. We're looking for a strategic and experienced Customer Success Manager to join our Upmarket team and lead relationships with some of the world's most recognized eCommerce brands. In this role, you'll act as a trusted advisor—owning relationships end-to-end, driving measurable business outcomes, and ensuring customers achieve success and growth across Yotpo's platform. • Own customer relationships post-onboarding through renewal, developing success plans that align with business goals and measurable outcomes, • Deliver a true consultant perspective in every interaction—creating tailored strategies based on each customer's goals, challenges, and opportunities, • Partner closely with Account Managers to drive retention, expansion, and accurate revenue forecasting, • Proactively track adoption and performance metrics, managing risk through regular engagement and leading resolution strategies when challenges arise., • Lead strategic QBRs and executive-level conversations that align Yotpo's roadmap to customer objectives., • Build and maintain strong, multi-threaded relationships with stakeholders across enterprise organizations, from day-to-day operators to C-suite executives., • Collaborate cross-functionally across global teams with Product, Sales, Marketing, and R&D to deliver a seamless, high-impact customer experience., • Independently pilots client escalations, framing issues constructively, and aligning stakeholders on resolution paths., • Advocate for customer needs internally, influencing product innovation and roadmap priorities. Ability to translate complex customer needs into actionable solutions for our product and engineering teams., • 3-5 years of CS or Account Management experience required (ideally from a MarTech company), • A strategic advisor skilled in managing complex customer relationships and engaging C-suite leaders., • Analytical and data-driven, using insights to measure performance and demonstrate business impact., • Commercially savvy, with a strong understanding of renewal, retention, and expansion levers., • Collaborative and effective at aligning cross-functional teams toward shared goals., • An exceptional communicator and storyteller with strong presentation and executive engagement skills., • Solutions-oriented, with excellent problem-solving and analytical capabilities. About Yotpo US: • 100% coverage of employee medical premiums; 90% coverage for dependent/family premiums., • 100% coverage of employee dental + vision premiums., • Comprehensive life and disability insurance., • Flexible Time Off (FTO) policy, sick time, and paid holidays., • Equity in options., • Company sponsored 401K matching., • Pre-tax Commuter and Healthcare benefits., • Comprehensive paid leave for new parents and Dependent Care FSA., • Individualized career development, rewards and recognition., • Wellness and philanthropic programming and events. Yotpo is for everyone, and we're committed to anti-racist work. We welcome and employ people regardless of race, color, gender identity, religion, genetic information, parental or pregnancy status, national origin, sexual orientation, age, citizenship, marital status, disability, or Veteran status. We are proud to be an equal opportunity employer, a place where your voice is heard and your perspective is encouraged. Come join us and help us build a global company where we're all proud to belong. Base salary $100,000- 120,000 In addition to base salary, this role includes a variable compensation component. Base salary ranges are determined by multiple factors unique to each candidate, including skills and local market benchmarks. Artificial Intelligence (AI) Disclosure If AI is used to screen, assess, or select applicants, employers must disclose this in the publicly advertised job posting. "AI" is broadly defined to mean "a machine-based system that, for explicit or implicit objectives, infers from the input it receives in order to generate outputs such as predictions, content, recommendations or decisions that can influence physical or virtual environments." #LI-Hybrid

Job DescriptionCompany OverviewNestig is a direct-to-consumer brand with a mission to create the most delightful place to shop for children’s spaces. Our brand is synonymous with quality, care, and trust, offering customers a seamless shopping experience and exceptional products for their little ones. As one of the fastest-growing consumer brands since 2021, Customer Experience (CX) is essential to our culture, and we believe this is a key part of what sets us apart from the competition. We strive to offer above-and-beyond support to customers as they are thinking about buying our products and after they have made their purchase. Department OverviewAs a key member of the CX team, you will report directly to the Manager, Customer Experience and collaborate closely with management, operations, and product teams. Your role will be essential in enhancing our customers’ experience at every touchpoint, ensuring they feel heard, understood, and valued. You’ll help us deliver world-class support while continuously refining our processes to scale and improve our customer interactions This full-time position will be based out of our NYC office, with no flexibility for remote full-time.What You'll Do • Own the end-to-end process of solving customer issues, providing sound communication and reassurance via live chat, email, phone, and direct message and collaborating with cross-functional teams to resolve concerns efficiently;, • Demonstrate strong communication skills, both written and verbal, to ensure clear, empathetic, and effective interactions with customers, while fostering an atmosphere of support and trust;, • Quickly become a product expert in our categories to answer all customer questions, from wallpaper to car beds, safety testing to assembly;, • Be a fierce advocate for our customers by pushing for continuous improvement in our products and processes, voicing customer feedback, and suggesting solutions that raise the bar., • Provide data-driven insights and reporting to management to help track the evolution of our customer experience and drive improvements;, • Take initiative to improve the customer experience by regularly analyzing customer feedback, identifying pain points, and proactively finding ways to enhance the customer journey.What You’ll Need, • 1-2+ years experience in a similar, customer-facing role, ideally within an early-stage, growth-oriented company, • Must be able to work onsite in our New York office in Flatiron three (3) days a week [Monday, Wednesday, Thursday], • Excellent communications skills, both verbal and written, • A passion for all things CX — you like helping people and problem solving; you’re comfortable talking with folks from all walks of life and have a strong sense of empathy that encourages our customers to seek help and support, • Comfort with the ambiguity of changing priorities, and the flexibility to embrace new ideas within a fast-paced environment, • Demonstrated ability to autonomously manage multiple assignments at once, while meeting deadlines and analyzing impact, • A willingness to roll up your sleeves and wear multiple hats, • Self-starter with a can-do, team-oriented attitude and ability to stay calm under pressure, • Ability to embody and exercise Nestig's Core Values in all facets of the business, • Legal authorization to work in the USAWhy You’ll Love Working Here!, • Comprehensive benefits, including medical, dental, and vision insurance for you and your loved ones, • Twenty-one (21) days of paid time off (PTO) per year, so you can take your well-earned R&R, • 401(k) plan with company match, • Flexible Work From Wherever (WFW) Policy — up to five (5) weeks of remote work per year, • Monthly wellness, IT, and commuter stipend, • WFW stipend, so you are able to create a comfortable working environment at home, • Annual education stipend, because we are always learning, • Nestig discount, so you can treat you, your family & loved ones!, • Paid parental leave of sixteen (16) weeks after six (6) months of employmentWhat will this interview process look like?, • We believe that interviews should be a two-way street — an opportunity for us to get to know you, and for you to learn about life at Nestig. To help you feel prepared and confident, we’ve outlined each step of this recruitment process HERE.Nestig is an equal opportunity employer, meaning that we do not discriminate based upon race, religion, national origin, gender identity, age, sexual orientation, or any other protected class. We believe that diversity is more than just good intentions, and we are committed to creating an inclusive environment for all employees.

Job Description Since opening in 1967, Queensboro Toyota has become a reputable dealership in Woodside, NY and serves the surrounding areas of Brooklyn, Manhattan, and Queens. We are always looking for hard-working, motivated individuals to join our team! If you're looking to join a comfortable and friendly work environment, as well as grow within the automotive industry, we would love for you to apply today! See for yourself why Queensboro Toyota is the best place to work! What We Offer: • Medical/Dental Insurance, • 401K, • Paid vacation, • Paid training, • Excellent culture, • Relaxed atmosphere Successfully achieving client retention & sales goals and objectives relevant to the components of the Company’s strategic plan. Responsibilities • Source clients by accessing CRM system and evaluating potential opportunities of clients that could generate a trade-in sale., • Generate sales lead; make contact with clients that have the possibility to exchange their vehicles, assess their current needs, and provide appropriate recommendations., • Set appointment with trade-in clients for trade evaluation and assist clients with product knowledge to facilitate the customer’s selection of a replacement vehicle that best meets their need., • Identify and introduce the clients with interest in a vehicle to the Sales Consultant that is best able to assist him/her with a vehicle demonstration and finalization of the sales transaction., • Solicit dealership purchase of client’s vehicle if client has no interest in another vehicle., • Consult with the Finance, • Follow up with clients after their visit, • Consistently meets or exceeds the goal of satisfying the transportation needs of our Clients., • Proactively works with the Sales Manager, General Sales Manager, and/or General Manager to develop action plans to immediately correct performance in order to consistently meet and exceed sales goals; attends and actively participates in all sales meetings., • Sells, leases, delivers a pre-agreed upon monthly minimum amount of vehicles., • Promptly and professionally greets, and offers assistance or direction to, all Clients that enter the dealership showroom or sales lot., • Consistently assists each Client with selecting a vehicle by asking questions, listening carefully to their responses, and matching their expectations with our vehicles by fully explaining product performance, application, benefits, and optional equipment., • Offers test drives to all Clients, • Knows and understands equity and values; fully capable of explaining depreciation to the Client., • Consistently ensures that a member of the sales management team has the opportunity to meet each Client., • Ensures that all closed deals are forwarded to the Finance and Insurance Manager (F&I Manager), along with properly completed paperwork, such as, but not limited to, insurance information and title., • Consistently follows up on all post-delivery items, such as, but not limited to, tag/title work, "we-owes," and special requests, to ensure that we continue to meet or exceed Client expectations. Required Experience: • Experience; Ideal: Previous experience as a Sales Consultant, Internet Sales Consultant, Auto Finance Manager or Auto Sales Manager., • Strong verbal and written communication skills, • Excellent interpersonal and customer service skills, • Driver License Required

Job Description Prosper Health is on a mission to make life happier and healthier for autistic and neurodivergent adults. Despite autism diagnoses increasing more than 5x in the past 25 years, autistic adults have been systematically overlooked. This has led to extremely poor outcomes, including high rates of co-occurring mental health conditions and a lower life expectancy. Prosper is here to change that. We deliver specialized mental health services for autistic adults, covered by insurance. We've helped tens of thousands of people receive an autism diagnosis for the first time, work with neurodivergent-affirming therapists, and find belonging through community. Our outcomes meaningfully outperform traditional care for autistic adults, with substantially greater improvements in mood, anxiety, and quality of life. Prosper is growing 3x year over year and are at mid-double-digit millions in run-rate revenue, with thousands of active clients and 400+ clinicians. We're a high-ownership, mission-driven team, building something that has never existed for autistic and neurodivergent adults. About the Role Our client experience team is crucial to making our clients feel supported day-to-day — managing all inbound phone, text, and email support. We believe in putting clients first, and that ethos runs through everything we do: every interaction is held to a high standard because the people on the other end of it deserve nothing less. As our Client Experience Manager, you will lead this team and own the function fully — hitting SLAs, building out triage structures, managing response quality, and establishing SOPs. When something breaks (e.g. a flagged spam number), you don't wait for someone to tell you how to fix it — you figure out what needs to happen, execute, and build the process that prevents it from happening again. This is a rare opportunity for someone who wants to do more than manage a function — you'll shape it. We're a startup, which means you'll report directly into senior leadership, have a real seat at the table, and build processes and team culture largely from the ground up. The ideal person for this role thinks like an owner. They're restless about quality and never satisfied with "good enough" when better is possible. They're comfortable in ambiguity, resourceful with tooling and systems, and they genuinely care about the clients this team serves. You Will • Own people management end-to-end. Run weekly 1:1s, performance reviews, hiring, and onboarding. Be the manager your team can rely on for clear direction, honest feedback, and real development., • Build and maintain a QA function from scratch. Create a systematic process for reviewing response quality, identify patterns in gaps, and coach the team toward consistently hitting a high bar., • Design and manage team structure. Establish triage tiers, own scheduling across holidays and volume changes, and make sure the team is set up to handle whatever comes in., • Drive continuous process improvement. Identify inefficiencies in workflows and tooling, quantify their impact, and fix them — whether that means building a lightweight solution yourself or writing and managing an engineering ticket to completion., • Create and iterate on SOPs. Document how things should work, monitor whether they're working, and update them when they're not. Build processes that are durable, not just functional., • Translate client patterns into upstream fixes. Spot recurring themes in client questions and complaints, and turn them into clear, data-backed recommendations for the product team — reducing the volume of issues the team has to field in the first place., • Stay ahead of operational issues. When something unexpected breaks figure out the fix and build the safeguard so it doesn't happen again.About you, • Bring 5–8 years of experience in client experience or support operations, including at least 1–2 years managing a team directly, • Fluent in support operations: SLAs, ticket workflows, triage structures, and help desk tooling — and you pick up new systems quickly, • Think and act like an owner — you don't wait to be told something is broken, and you're never fully satisfied with the current bar when better is possible, • Genuinely care about the clients your team serves, and let that shape how you set standards and develop your people, • NYC-based preferred; open to remote for the right candidate More about Prosper Health • Our culture is a unique mix of thoughtfulness, kindess, and high-performance. We take time to eat lunch together every single day in NYC, while also setting ambitious goals and holding ourselves accountable to them., • We always ensure that we integrate perspectives from experts in our space, including clinicians and autistic self-advocates., • Our team members come from places such as Bain, McKinsey, BCG, FirstHand Health, Rula, SeatGeek, Benchling, and schools like Harvard, MIT, Yale, Penn, Northwestern, Dartmouth, Vanderbilt, and more., • Here are a few of our favorite operating principles:, • Clients first - Our job is to solve real problems for our clients. Choose what makes life better for the client, even if it's harder for us. Never lose sight of the person on the other side., • Find a Way - We use ingenuity, scrappiness, and determination to bend the world to accomplish our goals. We're resourceful and do more with less., • Raise the Bar - We grow deliberately, by asking how things can improve and by giving and seeking feedback. We insist on the highest standards and keep pushing them higher., • Be a Good Person - Be kind, be honest, and make it fun to work here. Tell the truth even when it's uncomfortable. Treat people with respect and go out of your way to do nice things for your teammates.

Job DescriptionCompany Description About AbbVie AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at . Follow @abbvie on LinkedIn, Facebook, Instagram, X and YouTube. Job Description This role is field-based, and candidates should live within a reasonable distance from the primary city. Talent will be hired at a level commensurate with experience. Execute brand strategy and tactics in field, sales performance, effectively manage assigned territory and targeted accounts, build strong customer relationships and customer needs solving capability to maximize short and long term sales performance placing the patient into the center of any efforts and operating within AbbVie’s business code of conduct, policies and all applicable laws and regulations. Responsibilities • Deliver sales performance, brand KPIs, financial targets, marketing objectives, etc. to meet or exceed on those objectives., • Create pre-call plan objectives and execute post-call evaluation to continuously improve sales performance. Effectively handle objections, misunderstandings, concerns and consistently gain logical and reasonable calls to action to close on every sales call., • Proactively and continuously aspire to serve customer needs, customer expectations and challenges to build trusted customer relationships and to achieve win-win agreements between AbbVie and customers, • Develop and execute a call plan that achieves set call metrics and optimizes coverage and frequency to key customers to maximize access and sales opportunities., • Continuously build understanding on customer needs and expectations, territory market landscape, competitors, market segments/dynamics, accounts, disease, product, clinical and sales expertise and share this market intelligence information with in-field team, brand team and sales manager to achieve alignment, to anticipate environmental changes and challenges and to optimize brand strategy and its execution., • Differentiate AbbVie’s value proposition with health providers assigned and identify, develop, and maintain disease state experts and speakers/advocates to maximize brand performanceQualifications Qualifications • Bachelor’s degree in health, sciences, pharmacy or business-related field preferred or relevant and equivalent industry experience required, • Relevant and equivalent industry experience required in lieu of a bachelor’s degree is at least five (5) years of experience with three (3) or more years of experience within the pharmaceutical/health/science industry preferred and a high school diploma/GED required, • Proven track record of leadership success and solid presentation skills. Strong business acumen and proficient use of business tools; possesses strategic and critical thinking capabilities., • Proactively identifies customer style / behavior and adapts quickly all aspects of selling approach. Operates effectively in a matrix environment., • Preferred: Proven track record of success in sales performance within respective therapeutic areas., • Preferred: Commercial pharmaceutical industry experiences such as physician/account based selling, training, managed health care or marketing preferred., • Preferred: Demonstrates in-depth scientific, therapeutic, product, and competitive knowledge and is recognized as an expert resource by all relevant stakeholders, • Preferred: English language proficiency verbally and in writing (for all non-English speaking countries)., • An essential requirement of your position is to satisfy all applicable health care industry representative (HCIR) credentialing requirements to gain and maintain entry into facilities and organizations that are in your assigned territory. You must also be in good standing and/or eligible to obtain these credentials. These HCIR credentialing requirements may include, but are not limited to, background checks, drug screens, proof of immunization/vaccination for various diseases, fingerprinting and, • Valid driver’s license: Ability to pass a pre-employment drug screening test and meet safe driving requirements. Driving a personal auto or company car or truck, or a powered piece of material handling equipment Additional Information Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law: * The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role atthe time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors includinggeographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future. * We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees. * This job is eligible to participate in our short-term incentive programs. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested,and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to aparticular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company’s sole and absolute discretion,consistent with applicable law. AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled. US & Puerto Rico only - to learn more, visit US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:

This hybrid role entails driving product vision and strategy, managing the roadmap, and working with diverse functions across the organization. A leading insurance provider is seeking a Product Manager for AI & AI Products.

Job DescriptionCompany Description About AbbVie AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at . Follow @abbvie on LinkedIn, Facebook, Instagram, X and YouTube. Job Description Purpose Describe the primary goals, objectives or functions or outputs of this position. This role is field-based, and candidates should live within a reasonable distance from the primary city. Talent will be hired at a level commensurate with experience. Execute brand strategy and tactics in field, sales performance, effectively manage assigned territory and targeted accounts, build strong customer relationships and customer needs solving capability to maximize short and long term sales performance placing the patient into the center of any efforts and operating within AbbVie’s business code of conduct, policies and all applicable laws and regulations. Responsibilities List up to 10 main responsibilities for the job. Include information about the accountability and scope. • Deliver sales performance, brand KPIs, financial targets, marketing objectives, etc. to meet or exceed on those objectives., • Create pre-call plan objectives and execute post-call evaluation to continuously improve sales performance. Effectively handle objections, misunderstandings, concerns and consistently gain logical and reasonable calls to action to close on every sales call., • Proactively and continuously aspire to serve customer needs, customer expectations and challenges to build trusted customer relationships and to achieve win-win agreements between AbbVie and customers, • Develop and execute a call plan that achieves set call metrics and optimizes coverage and frequency to key customers to maximize access and sales opportunities., • Continuously build understanding on customer needs and expectations, territory market landscape, competitors, market segments/dynamics, accounts, disease, product, clinical and sales expertise and share this market intelligence information with in-field team, brand team and sales manager to achieve alignment, to anticipate environmental changes and challenges and to optimize brand strategy and its execution., • Differentiate AbbVie’s value proposition with health providers assigned and identify, develop, and maintain disease state experts and speakers/advocates to maximize brand performanceQualifications Qualifications List required and preferred qualifications (up to 10). Include education, skills and experience. • Bachelor’s degree in health, sciences, pharmacy or business-related field preferred or relevant and equivalent industry experience required, • Relevant and equivalent industry experience required in lieu of a bachelor’s degree is at least five (5) years of experience with three (3) or more years of experience within the pharmaceutical/health/science industry preferred and a high school diploma/GED required, • Proven track record of leadership success and solid presentation skills. Strong business acumen and proficient use of business tools; possesses strategic and critical thinking capabilities., • Proactively identifies customer style / behavior and adapts quickly all aspects of selling approach. Operates effectively in a matrix environment., • Preferred: Proven track record of success in sales performance within respective therapeutic areas., • Preferred: Commercial pharmaceutical industry experiences such as physician/account based selling, training, managed health care or marketing preferred., • Preferred: Demonstrates in-depth scientific, therapeutic, product, and competitive knowledge and is recognized as an expert resource by all relevant stakeholders, • Preferred: English language proficiency verbally and in writing (for all non-English speaking countries)., • An essential requirement of your position is to satisfy all applicable health care industry representative (HCIR) credentialing requirements to gain and maintain entry into facilities and organizations that are in your assigned territory. You must also be in good standing and/or eligible to obtain these credentials. These HCIR credentialing requirements may include, but are not limited to, background checks, drug screens, proof of immunization/vaccination for various diseases, fingerprinting and, • Valid driver’s license: Ability to pass a pre-employment drug screening test and meet safe driving requirements. Driving a personal auto or company car or truck, or a powered piece of material handling equipment Additional Information Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law: * The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future. * We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees. * This job is eligible to participate in our short-term incentive programs. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company’s sole and absolute discretion, consistent with applicable law. AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled. US & Puerto Rico only - to learn more, visit US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:

Job DescriptionDescription: Head of School- Salary Range: $90,000 - $100,000 annually (Based on experience), plus Bonus/Commissions Location: Various Openings (Manhattan, Brooklyn, Queens locations) Benefits: Medical/Dental Insurance, 401k, Discounted Memberships, Tuition Reimbursement, & more! We Bring Learning to Life! At NY Preschool & Kids Club, childhood is our passion. NY Preschool & Kids Club is a leading provider of early childhood education and private enrichment classes committed to physical, intellectual, and social experiences for children from 8 weeks to 12 years old. Through innovative classes, creative camps, one-of-a-kind birthday celebrations and events, our approach inspires each child’s inherent love of learning in a fun and energetic environment. The Certified Head of School serves as a pivotal leader within NY Preschool & Kids Club, responsible for driving excellence across sales, operations, team development, educational oversight, community engagement, and regulatory compliance. Reporting directly to the District Manager, this role blends strategic vision with hands-on leadership to ensure operational success and sustained growth. With a focus on achieving key performance metrics, the Certified Head of School develops and implements strategic operational and sales initiatives that drive enrollment, elevate program quality, and ensure exceptional customer satisfaction. This leader cultivates high-performing teams through mentorship, coaching, and professional development, while also ensuring adherence to regulatory standards and internal policies. In partnership with families and local communities, the Certified Head of School fosters strong, mission-aligned relationships to position the school as a trusted hub for early childhood education and enrichment. Responsibilities: • Operational Strategy: Lead your location in achieving key metrics: enrollment, retention, customer service, program quality, compliance, and productivity., • Performance & Profitability: Oversee day-to-day operations, analyze district trends, and boost engagement and growth. Plan class offerings, schedule flow, and transition times. Support the creation of semester scheduling and program development., • Team Development & Management: Manage staff schedules and ensure proper staffing for all programming. Coach and mentor your team through 1:1 check-ins, performance reviews, and observations. Build and retain a strong team by conducting interviews and hiring events. Foster trust, growth, and positive internal referrals., • Educational Oversight: Partner with the Education Team to ensure quality curriculum delivery. Support classroom setup and confirm necessary materials are on-site each semester. Review Welcome Packets to inform staff of student-specific needs., • Family Communication: Support teaching staff with family engagement, including assessments and school reports. Oversee the use of Bloomz for semester updates and parent communication., • Community Engagement: Generate leads and build relationships with current and prospective families. Conduct tours, answer enrollment questions, and present program benefits with clarity and enthusiasm. Possess in-depth product knowledge and offer tailored solutions., • Program Quality: Ensure programs meet brand standards and provide a safe, engaging environment. Maintain strong relationships with current families and ensure exceptional service., • Compliance & Safety: Ensure adherence to DOHMH/DOE regulations and Article 47 standards. Conduct monthly drills and safety checks, maintain student and staff compliance files, and prepare for inspections. Distribute monthly calendars and lead team meetings., • Child-Centered Support: Address children’s behavior, separation, and developmental needs across all programming. The statements in this job description are intended to describe the essential nature and level of work being performed. They are not intended to be all the responsibilities or qualifications of the job. Requirements: This job is for you if: • Have a Bachelor's Degree or Master’s Degree in early childhood education (birth-2) or elementary education (1-6), plus a NY state teaching certification required., • Minimum 3 years of experience in a leadership position. Required., • Minimum of 2 years as a Preschool Lead Teacher, • Experience in a similar sales or enrollment-focused role., • Experience with NY DOH licensing compliance, Article 47 preferred., • Results-oriented with the ability to multitask, prioritize, and thrive in a fast-paced, dynamic early childhood environment., • Medical, Dental, and Vision Benefits, • Paid Time Off, • 401(k) Savings and Retirement Plan, • Tuition Assistance, • Commuter Program Physical Demands: The role involves standing, walking, sitting, constant movement, and occasional climbing. The ability to lift and move up to 50 pounds is required. Specific sensory abilities include close vision, color vision, peripheral vision, depth perception, and adjustment of focus. Inclusivity and Diversity: NY Preschool & Kids Club is committed to an inclusive and diverse community. We celebrate differences, leading with kindness and respect. We are an equal opportunity employer, prohibiting discrimination based on various factors. Accommodations: The NY Preschool & Kids Club complies with ADA requirements. If you need accommodation in completing the application, please contact .

Job Description Overview: Marc Jacobs International, powered by the creative genius of Marc Jacobs, seeks a Stock Associate to join its Prince Street location in New York, New York. As Stock Associate, you will contribute to the store by maintaining the back-of-house operations and supporting the sales and management team. This position will report to the Store Manager. RESPONSIBILITIES INCLUDE BUT ARE NOT LIMITED TO: * Ensure the stockroom and sales floor are maintained to company’s visual and cleanliness standards * Support store team to exceed customer expectations * Responsible for shipping & receiving of product deliveries on a weekly basis * Communicate shipment discrepancies to Store Manager in a timely manner to avoid errors in inventory levels * Process internal product transfers and client orders in a timely manner to meet client expectations * Prepare and execute cycle counts of product categories * Prepare stockroom & sales floor for annual inventory * Resolve product inventory discrepancies, corrections, and adjustments QUALIFICATIONS: * 1+ years’ retail experience with a focus on back-of-house responsibilities * Demonstrated verbal and written communication skills * Delivers Excellence - demonstrates passion and empathy for clients, anticipates and exceeds client expectations * Cultivate an Entrepreneurial Spirit - embraces change and new opportunities while remaining true to the DNA of Marc Jacobs * Creative & Innovative - promotes curiosity, diversity and collaboration – is open to disruptive ideas * Excellent organizational, follow-up, and time management skills * Computer skills including operating a POS and navigating Microsoft Office suite * Must have flexibility to work a retail schedule including evenings, weekends and holidays ESSENTIAL PHYSICAL REQUIREMENTS: * Lift and/or move up to approximately 50 pounds * Bending/stooping/kneeling required * Climbing ladders * Routine standing for duration of shift SALARY & BENEFITS/WHAT WE OFFER: The compensation for this position ranges from $19 -$21 (hourly). The rate of pay offered will be dependent upon candidate’s relevant skills and experience. If applicable, we offer our employees a comprehensive benefits package including paid holidays, vacation time, sick and personal time, medical, dental and vision insurance, and 401k matching. We also offer discounts on travel, entertainment, and more through our partnership with PerkSpot. MJ employees also receive discounts on MJ products throughout the year, as well as access to discounts on other LVMH brands. ABOUT MARC Marc Jacobs is a leading force in fashion, known for pioneering designs and an irreverent spirit that celebrates the everyday and the extraordinary. The brand continues to make its Marc, staying rebellious, unpredictable, and original. Our work is built upon core brand pillars: unexpected, utilitarian, urban, unisex, and unique. New York City in design and spirit, our teams thrive on relentless authenticity, a commitment to standing out, and inclusivity for all. Founded on the vision of celebrating uniqueness and being Perfect as You Are, Marc Jacobs International is committed to building an equitable and inclusive culture. We value diversity of thought, background, and experience, recognizing these as essential to our spirit of innovation and creativity. We believe that the best candidate may come from a less traditional background or meet the qualifications in different ways. ADDITIONAL INFORMATION This job description is intended to cover the core accountabilities of the position and is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice. EEO STATEMENT Marc Jacobs International is committed to providing equal employment opportunities to all employees and applicants for employment regardless of race, color, sex, sexual orientation, gender identity or expression, age, veteran status, national origin, religion, disability, or any other characteristic protected by federal, state or local law. Powered by JazzHR kWGgvrbUzx

Job Description AKIRA – Cashier (Full-Time) In 2002, AKIRA opened the doors to its first women's clothing boutique in Chicago. Since then, the company has extended its reach to 40+ stores across the United States, as well as a thriving eCommerce business (shopAKIRA.com). AKIRA is extremely well-poised for sustained growth as we continue to build a nationally recognized brand. AKIRA's culture has one very large, distinct difference from other high fashion competitors: Other-Worldly Customer Service and Fanatical, Obsessive Attention to the consumer's needs and desires. The core principle for all employees at AKIRA is to Act and Think Like an Owner, and this belief can be reflected across all areas of the company. The Position: Cashier Position Overview: As a Cashier at AKIRA, you're more than just a point-of-sale expert-you're the final touch in delivering an unforgettable shopping experience. You'll wear many hats, supporting our sales team, managing fitting rooms, organizing the floor, and ensuring customers leave with a smile. Your attention to detail, speed, and service mindset will help drive sales and maintain a seamless in-store environment. Essential Functions: Sales Floor / Operations Tasks * Keep the store clean, organized, and visually appealing during downtime * Maintain tidy and inviting fitting rooms for customers * Process and return merchandise to the sales floor after customer try-on sessions * Assist with replenishing stock and organizing new apparel from shipments * Support the sales team by locating and pulling merchandise for their customers * Complete operational tasks as needed to support the overall team * Fulfill all closing duties assigned by the Manager before clocking out Cash Registers * Deliver a fast, seamless checkout process while providing an exceptional customer experience * Collect and input customer information for AKIRA’s loyalty program, including name, phone number, and date of birth * Drive sales by suggesting add-ons and highlighting merchandise at the register * Operate the cash register in accordance with company policies and procedures * Ensure all company policies are followed for payment processing, discounts, returns, and current pricing * Address customer questions and concerns with professionalism and care * Share information on upcoming sales and events, including through cold calling when applicable * Maintain an organized, clean, and efficient cash register area, including putting away merchandise after checkout Qualifications: * Exceptional cash handling abilities * Outstanding customer service skills * Honest, dependable, and trustworthy * Flexible availability to meet the needs of the store * Skilled at multitasking with a strong sense of urgency Physical Requirements: * Move product, supplies and/or boxes repetitively; ability to push, pull, lift a maximum of 50 lbs. based on needs of the role * Ability to stand/walk for extended periods of time, including a 10-12 hour shift Benefits and Perks: AKIRA offers competitive benefits for full-time employees, including Medical, Dental, Vision, Pet Insurance, Life, LTD, FSA/HSA/Dependent Care FSA, Flex Transit (CTA), 401(k), and a generous employee discount. We’re committed to internal growth, providing meaningful development and career advancement opportunities. Compensation: At AKIRA, we are committed to fair and transparent compensation practices. Compensation for this position will be determined based on experience, qualifications, and other job-related factors. Additional compensation and benefits may also apply and will be discussed during the hiring process. Job Type: Full-Time

Job DescriptionCompany Description Eataly is the world’s largest artisanal Italian food and beverage marketplace! Eataly is not a chain; each Eataly is different, with its own character and own theme – but all with the same aim... for our guests to: • EAT authentic Italian food at our restaurants, cafés and to-go counters, • SHOP a selection of high-quality Italian, local and homemade products, • LEARN through our classes and our team’s product knowledgeJob Description A Front End Sales Associate/Cashier handles payments and ensures accurate accounting of all transactions, collections and disbursements. Reports to the Market Manager and Assistant Marketing Managers. • Collects cash, checks or charge payments from guests and provides change and charge vouchers if appropriate, • Verifies accuracy of cash bank by counting cash, checks and charge payments at end of shift, • Obtains and reviews information regarding price changes, • Verifies employee discounts, returns, exchanges and voids with the assistance of the manager or shift lead, • Returns carts and baskets to their central distribution areas, takes back go-backs/damages, fixes displays, helps restock, and supports team members, • Performs other duties as required or assignedQualifications, • Basic math and cash-handling skills, • Basic knowledge of the functions of cash registers, • Ability to remain stationary for periods of up to 8 hours, • Ability to bend and stoop on occasion Additional Information Benefits and Perks • Medical, Dental, Vision Insurance, • Paid Time Off, • Paid Parental Leave, • 401K with match or RRSP, • Free family meal daily, • Discounts at Eataly, • Classes on products and Italian cuisine, • Referral bonus program, • and more!

Job Description WE ARE CURRENTLY HIRING A FULL TIME SALES / STOCK SUPPORT ASSOCIATE FOR OUR SOHO LOCATION OBJECTIVE OF THE POSITION The Sales/Stock Support Associate is responsible for engaging with clients and providing excellent customer service as well as receiving, unpacking, and preparing merchandise for the selling floor. They are responsible for all operational functions within the stockroom including organization, maintenance, cleanliness, and facilitating all directives from the store manager and corporate office to supervise the inventory and all components effectively and efficiently. REQUIREMENTS • Prior experience a plus, in a retail/boutique store handling high-end goods, and clientele oriented sales., • Candidates must also be highly motivated, professional and good representation of the James Perse brand life-style. This position pays $20.00 per hour. JAMES PERSE was founded in the late 1990's in Los Angeles, California by its eponymous designer. James’ signature design philosophy and aesthetic – the pairing of elegance and sophistication with simplicity and comfort – is borne from his passion for minimalist architecture and (as a Los Angeles native) his intimate familiarity with west coast indoor / outdoor living and the casual clothing inspired by it. This approach has been applied to each step in developing the JAMES PERSE brand, which has become synonymous with Southern California life and style. At the Company’s inception, James’ mission was to bring an elevated look and feel to unique baseball caps and basic tees. Two decades later, the Company has expanded to producing full lines of its famously soft and meticulously constructed modern classics for men and women, as well as home furnishings, accessories, and limited edition goods. Our collections are sold in over 70 JAMES PERSE boutiques, as well as in fine department and specialty stores around the world. Our employees are smart, creative, passionate, and service-driven individuals who meet the same superior standards we set for our products. We embrace talented people with diverse backgrounds and experiences, and support policies and practices that prohibit discrimination against any person because of race, color, national origin, religion, gender, gender identity, age, marital status, disability, sexual orientation, or any other characteristic protected by applicable law. JAMES PERSE offers competitive benefits packages, including health, dental, and vision insurance, life insurance, short-term and long-term disability insurance, flexible spending accounts, an employee assistance program, paid vacation, paid sick time, a retirement savings plan with company match, and a generous employee discount. To view and learn more about our open positions visit: We appreciate your interest in our company and look forward to hearing from you Powered by JazzHR 7KFZfSYZ5U

Job DescriptionCompany Description Vuori is re-defining what athletic apparel looks like: built to move and sweat in but designed with a casual aesthetic to transition into everyday life. We draw inspiration from an active coastal California lifestyle; an integration of fitness, creative expression and life. Our high energy fast paced retail environment is reflected in the clothes we make. We aim to inspire others to take on all aspects of their lives with clarity, enthusiasm and purpose…while having a lot of fun along the way. We are proud to be an outlet for opportunity and for personal growth and success. Job Description The role of Retail Store Floor Lead at Vuori is to lead the retail sales team by example, forging connections with customers while communicating Vuori’s brand values through insightful product knowledge and a happy, optimistic outlook. Also, encouraging the team on how to maintain Vuori’s standards in retail sales and customer experiences. The Floor Lead is a key part of the store leadership team and as such supervises the retail floor and takes initiative, delegates work and is a “go to” person. Under the direction of the Store Manager, the floor lead position assists in any leadership duties that arise, thereby working directly with both the Store Manager and Assistant Store Manager. What you'll get to do: Create an unforgettable customer experience • Works with the sales team to ensure each customer receives the best experience possible., • Takes ownership of the sales floor and sales team to ensure customer experience is the first priority., • Prepare the fitting rooms, find sizes, and provide honest knowledgeable feedback to customers regarding merchandise style and fit., • Forge lasting relationships with customers by engaging with them about product details, new product and replenishment and invite them to upcoming events., • Leads the team on the day to day operations of the store when the Store Manager or Assistant Store Manager is not in., • Motivates the sales team and achieves sales goals in a team-based commission environment., • Seek new product knowledge in the broader fashion landscape and active-wear specifically to serve as an expert for the customer., • Leads the team in the completion of projects while keeping the focus on customer experience., • Works with Retail Store Manager on daily maintenance, sales strategy, community and team management to ensure the business runs smoothly and successfully., • Leads the team in daily maintenance of the store including restocking product, maintaining visual merchandising and cleaning., • Utilizes the utmost responsibility, attention to protocol and safety standards in closing/opening the store daily., • Under the guidance of the Retail Store Manager, encourages employees to give 100%, adhere to punctuality and role responsibilities at all times.Qualifications Who you are: • Available morning and/or evening, work 8 hour shifts, 5 days/week, available at least 1 weekend day., • Must be a leader in punctuality and attendance, adhering to scheduled shifts., • Ability to develop relationships with customers and colleagues., • A customer service expert, creates experiences and develops relationships with customers, embraces the social aspect of sales and the ability to positively and proactively handle customer concerns., • Ability to prioritize multiple tasks in a fast-paced environment., • Ability to quickly learn new procedures and processes., • Strong organizational skills and follow through skills., • Excellent communication and interpersonal skills., • High level of ownership, accountability and initiative., • Eager to develop new skills and responsive to feedback. Additional Information Our investment in you: At Vuori, we’re proud to offer the following to our employees: • Health Insurance, • Savings and Retirement Plan, • Employee Assistance Program, • Generous Vuori Discount & Industry Perks, • Paid Time Off, • Base Pay Range: $23 - 25/hr, • Team Commission: $3-5/hr All your information will be kept confidential according to EEO guidelines.

Job Description Position: Budtender Reports to: Manager Job Types: Full-time and Part-Time Schedule: Available weekdays and weekends; opening, closing, and any other shifts. Pay: $18.50-19.50 / hr Summary The Budtenders is responsible for ensuring accurate and complete transactions, including order items and customer payment, and proper customer relations. This position is also responsible for greeting customers in the lobby. Interacting with customers on the sales floor. The position is responsible for providing accurate and comprehensive information regarding our product offering and educating our customers on safe and responsible cannabis consumption. Everyone is cross-trained, so all Budtenders can handle sales, cashier, and greeter duties. Responsibilities • Verify and validate customer identification used for entry., • Ensure accurate data entry for customer identification and age verification., • Manage all aspects of each and every customer experience, with a strong focus on creating a welcoming and positive atmosphere, compliance, and safety., • Adapts to varied sales volume and stays active by initiating continued learning activities, creating an engaging environment, and assisting in keeping the dispensary properly stocked, clean, tidy, and in operating order, while keeping a “customer first” acuity., • Process all orders and sales, with proper payment handling and discount application, using the Point of Sale (POS)., • Verify accurate and correct customer purchases, including the type and quantity of products being purchased, with a focus on monitoring compliant sales limits., • Resolve any customer concerns regarding order fulfillment., • Demonstrate a commitment to ensuring responsible product consumption and service by discreetly notifying the Manager of concerns and observations., • Maintain hard copy files (when required), cash drawer, receipts, and point of sale paperwork., • Reconcile Point of Sale (POS) till at end of shift and report any discrepancies immediately., • Follow all cash and product asset protection guidelines and report any issues immediately., • Maintain a clean and organized sales floor, outside of shop, and other workspaces., • Attend and take responsibility for all trainings and education, including, but not limited to, products, compliance, and security., • Follow all company policies and procedures., • Adhere to all state compliance requirements., • Any other responsibilities determined by the Manager and/or Store Lead. Benefits and Other Compensations • Employee Discount, • Flexible Schedule, • Health Insurance, • Paid Time off General Requirements • Education: High school diploma or equivalent., • At least 21 years of age., • Able to obtain and maintain a current CRC badge or any other state requirements., • Able to successfully pass an extensive background check., • Minimum of 1 to 2 years of experience in customer service. Is results-oriented with demonstrated expertise in sales, Point of Sale (POS) system, organization, communication, reporting, and problem-solving., • Able to multi-task and work in a fast-paced environment., • Able to write, hear, understand, and verbally communicate with others in English, and clearly and effectively relay comments, questions, and concerns., • Able to respond professionally under emergency circumstances. Skills / Qualifications Physical Requirements • While performing the duties of this job, the employee is required to stand; walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell., • Must be able to stand in one position for a prolonged period of time., • Must be able to frequently crouch, kneel, and bend., • Must be able to frequently lift objects up to 50 pounds to waist level and carry items for up to 100 feet., • Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus., • Must be able to focus and work in a dispensary atmosphere with moving objects, abundant or flashing lighting sources, and an active sound system., • Must be able to operate office electronics for a prolonged period of time. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Equal Opportunity Employer Hudsonica provides equal employment opportunities to all employees and applicants for employment, without regard to race, sex, color, ethnicity, national origin, religion, age, disability, gender identity, or sexual orientation. In addition to federal law requirements, Hudsonica complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Hudsonica expressly prohibits any form of workplace harassment based on race, sex, color, ethnicity, national origin, religion, sexual orientation, gender identity or expression, genetic information, age, disability status, or veteran status.

Job Description Who we are: Since 2009, we've been on a mission to bring sustainable fashion to everyone. Named one of Fast Company's Brands That Matter and winning a Best Carbon Footprint award, we have big goals like being Climate Positive by 2025, Circular by 2030, and pushing the whole industry forward along the way. Our work has gotten love in Drapers and Sourcing Journal, and TIME wrote about how great our CEO, Hali Borenstein, is. Basically, we're saving the Earth and looking damn good doing it. We're a global brand with 50+ stores (and counting) around the world, and our own sustainable factory in LA. We innovate across categories like accessories, swimwear, and sleepwear, and we reach millions of people with campaigns like this, this and this. None of this work is possible without the incredible people behind it. We're a mission-based company that invests in an inclusive culture, so we can innovate together and ensure everyone has the space to grow, thrive, and belong. And starting right now, we want to do all that with you. Work Schedule/ Location: • Available to work a minimum of 20 hours per week, • Available to work a minimum of 3 days per week, weekends included No position at Reformation is about the status quo, every team member is passionate about building a company rooted in excellence. Obsessed with customers and sustainability we use tech to create a unique interaction between our customers, employees, and the Reformation brand. The Associate will execute all efforts required to achieve individual sales goals. Reporting to the Store Manager, essential responsibilities include but are not limited to: What You'll Do: • Consistently meet and exceed sales goals., • Assist in clientele generation through customer engagement., • Contribute to an in-store experience for customers that both surprises and delights them., • Deliver and foster a culture of an excellent client experience through a customer first mindset to build long term loyal client relationships., • Deliver an elevated client experience acting as a brand ambassador - embody brand values, engage customers on the brand and share the stories of Reformation with a focus on educating on sustainability., • Maintain extraordinary customer experience feedback and scoring on service evaluation through NPS., • Understand the need for consistent inventory accuracy and controls in store., • Contribute to Loss Prevention in all areas of the business., • Uphold time and attendance policy., • Ensure the selling floor reflects the brand and concept standards at all times., • Share your deep knowledge about our product with genuine enthusiasm., • Communicate product feedback based on customer feedback so we can continuously make our product and merchandising better., • Help ensure that the store environment is inspiring and our product is easily accessible., • Understand the core values and culture of Reformation and reflect these in all efforts., • Experience working with a sales or retail organization and/or operationally intensive business., • Ability to work in a fast-paced setting., • Strong interpersonal skills and the ability to interact effectively with diverse personalities At Reformation, we believe in transparency and equity when it comes to compensation. For this role, the anticipated base hourly range is $19.00 per hour, depending on a variety of factors, including but not limited to relevant experience, skills, qualifications, and internal compensation equity. Please note that compensation decisions are made thoughtfully and may vary from the listed range to reflect individual circumstances and evolving business needs. Our total rewards package also includes benefits, perks, and opportunities for growth that contribute to overall compensation. Benefits & Perks: • Eligible employees get employer-sponsored private medical, dental, and vision insurance, as well as commuter benefits to help support your travel to and from work., • We offer competitive paid time off policies including vacation, sick leave, and company holidays for eligible employees., • We offer retirement planning support for eligible employees, including the option to invest in Environmental Social Governance-aligned (fancy way to say sustainable) funds., • We're a mission-based company with offices in LA, NYC and London, as well as a global retail team, which means you'll get to collaborate with people all around the world., • You'll get access to fertility care support through Carrot, and up to a $5,000 USD reimbursement for related fertility expenses after 1 year of employment., • We care about the causes our employees care about so we donate to community efforts on a yearly basis. If you require accommodations during the application or interview process, please let us know. We're here to ensure you have what you need to show up as your best self. Still don't know if you should apply? We get it—studies show that many women and individuals from historically underrepresented communities hold back from applying unless they meet every single requirement. At Reformation, we're all about growth, not gatekeeping. If you're passionate about the role and excited about making fashion more sustainable, we'd love to hear from you. If this role doesn't totally excite you, consider applying to our general application. Want some more?! - Sustainability, Forbes, Fast Company California Applicant Privacy Notice found here

Job DescriptionCompany Description Eataly is the world’s largest artisanal Italian food and beverage marketplace! Eataly is not a chain; each Eataly is different, with its own character and own theme – but all with the same aim... for our guests to: • EAT authentic Italian food at our restaurants, cafés and to-go counters, • SHOP a selection of high-quality Italian, local and homemade products, • LEARN through our classes and our team’s product knowledgeJob Description A Quick Service Restaurant (QSR) Sales Associate provides exceptional guest service across Eataly’s various QSR counters – serving gelato, pastries, coffee, paninis and other Italian treats. Reports to the QSR General Manager and the QSR Assistant General Managers. • Provides service across all QSR counters, • Completes food preparation assignments neatly, accurately and in a timely manner, • Sets up stations and replenishes displays neatly including separation of allergens (nuts, wheat, etc.), • Ensures all items are dated and following First in First Out (FIFO) standards, • Prepares necessary collateral, weighs, labels, packages and serves products, • Complies with department policies and quality, health, safety and sanitation standards, • Operates a cash register and ensures accuracy of cash drops and authenticity of bills, • Performs other duties as required or assignedQualifications, • Outstanding communication and guest service skills, • Experience operating a cash register preferred, • Prior food service experience preferred, • Availability to work onsite with a flexible schedule often including evenings, weekends and holidays, • Ability to lift up to 50 pounds, • Ability to exert well-paced mobility for up to 8 hours, including standing, walking, bending and squatting, • Ability to operate equipment such as manual espresso machine, drink blender, juicer and cash register Additional Information Benefits and Perks • Medical, Dental, Vision Insurance, • Paid Time Off, • Paid Parental Leave, • 401K with match or RRSP, • Free family meal daily, • Discounts at Eataly, • Classes on products and Italian cuisine, • Referral bonus program Start Date: May 25

Job DescriptionCompany Description Eataly is the world’s largest artisanal Italian food and beverage marketplace! Eataly is not a chain; each Eataly is different, with its own character and own theme – but all with the same aim... for our guests to: • EAT authentic Italian food at our restaurants, cafés and to-go counters, • SHOP a selection of high-quality Italian, local and homemade products, • LEARN through our classes and our team’s product knowledgeJob Description A Housewares Sales Associate stocks and displays products in the housewares department and provides outstanding guest service. • Stocks and merchandises products according to department procedures and quality standards, • Maintains and organizes back-stock and warehouse storage areas according to department standards, • Stays up to date on product knowledge, and engages guests to explain our offering and drive sales, • Adheres to all guidelines about product recommendations and information, • Communicates department’s needs, adjustments, and any problems promptly and efficiently to a manager, • Maintains a safe and clean work environment in compliance with department, federal, and state regulations, • Does light cleaning duties such as sweeping, dusting, and packaging disposal as necessary, • Performs other duties as required or assignedQualifications, • 1+ year of sales experience, • Positive attitude and ability to work well with a team, • Excellent communication and guest service skills, • Availability to work onsite with a flexible schedule often including evenings, weekends, and holidays, • Ability to lift up to 50 pounds Additional Information • Medical, Dental, Vision Insurance, • Paid Time Off, • Paid Parental Leave, • 401K with match, • Free family meal daily, • Discounts at Eataly, • Classes on products and Italian cuisine, • Referral bonus program

Job DescriptionCompany Description Vuori is re-defining what athletic apparel looks like: built to move and sweat in but designed with a casual aesthetic to transition into everyday life. We draw inspiration from an active coastal California lifestyle; an integration of fitness, creative expression and life. Our high energy fast paced retail environment is reflected in the clothes we make. We aim to inspire others to take on all aspects of their lives with clarity, enthusiasm and purpose…while having a lot of fun along the way. We are proud to be an outlet for opportunity and for personal growth and success. Job Description The role of Retail Store Floor Lead at Vuori is to lead the retail sales team by example, forging connections with customers while communicating Vuori’s brand values through insightful product knowledge and a happy, optimistic outlook. Also, encouraging the team on how to maintain Vuori’s standards in retail sales and customer experiences. The Floor Lead is a key part of the store leadership team and as such supervises the retail floor and takes initiative, delegates work and is a “go to” person. Under the direction of the Store Manager, the floor lead position assists in any leadership duties that arise, thereby working directly with both the Store Manager and Assistant Store Manager. What you'll get to do: Create an unforgettable customer experience • Works with the sales team to ensure each customer receives the best experience possible., • Takes ownership of the sales floor and sales team to ensure customer experience is the first priority., • Prepare the fitting rooms, find sizes, and provide honest knowledgeable feedback to customers regarding merchandise style and fit., • Forge lasting relationships with customers by engaging with them about product details, new product and replenishment and invite them to upcoming events., • Leads the team on the day to day operations of the store when the Store Manager or Assistant Store Manager is not in., • Motivates the sales team and achieves sales goals in a team-based commission environment., • Seek new product knowledge in the broader fashion landscape and active-wear specifically to serve as an expert for the customer., • Leads the team in the completion of projects while keeping the focus on customer experience., • Works with Retail Store Manager on daily maintenance, sales strategy, community and team management to ensure the business runs smoothly and successfully., • Leads the team in daily maintenance of the store including restocking product, maintaining visual merchandising and cleaning., • Utilizes the utmost responsibility, attention to protocol and safety standards in closing/opening the store daily., • Under the guidance of the Retail Store Manager, encourages employees to give 100%, adhere to punctuality and role responsibilities at all times.Qualifications Who you are: • Available morning and/or evening, work 8 hour shifts, 5 days/week, available at least 1 weekend day., • Must be a leader in punctuality and attendance, adhering to scheduled shifts., • Ability to develop relationships with customers and colleagues., • A customer service expert, creates experiences and develops relationships with customers, embraces the social aspect of sales and the ability to positively and proactively handle customer concerns., • Ability to prioritize multiple tasks in a fast-paced environment., • Ability to quickly learn new procedures and processes., • Strong organizational skills and follow through skills., • Excellent communication and interpersonal skills., • High level of ownership, accountability and initiative., • Eager to develop new skills and responsive to feedback. Additional Information Our investment in you: At Vuori, we’re proud to offer the following to our employees: • Health Insurance, • Savings and Retirement Plan, • Employee Assistance Program, • Generous Vuori Discount & Industry Perks, • Paid Time Off, • Base Pay Range: $23-$25/hr, • Team Commission: $3-$5/hr All your information will be kept confidential according to EEO guidelines.