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  • Guest Experience Manager
    Guest Experience Manager
    16 hours ago
    $80000–$90000 yearly
    Full-time
    Manhattan, New York

    At NAYA, we're on an exciting journey - growing fast, sharing authentic, fresh and nutritious Middle Eastern flavors, and building a team that grows right along with us. At NAYA, our mission is to share the Middle Eastern flavors that nourish and inspire us We are looking for an experienced, passionate person to grow with us as we live our mission. If you're ready to lead with heart, inspire others, and be part of something bigger, NAYA is the place to make it happen. You will love working at NAYA We believe great people deserve great rewards. NAYA offers a comprehensive and people-focused benefits package designed to support you at work and beyond, including: • Competitive pay to recognize your impact, • Competitive bonus plan, • Paid Vacation time, • Medical, dental, and vision insurance to keep you healthy and thriving, • Flexible Spending Account, • Commuter benefits to make life easier, • Employee discounts and free NAYA meals — because we believe in enjoying what we serve, • Pet Insurance - because we know your fur babies are important you, • Growth opportunities at every level — we invest in developing leaders from within, • Employee Assistance, Pay on Demand, Pet Insurance, Identity Theft Protection, and much more! At NAYA, you'll find more than a job — you'll find a community that values you, supports your goals, and celebrates your success. The Guest Experience Manager is responsible for leading NAYA's day-to-day guest support operations across all channels, including digital, in-store, and post-visit feedback. This role goes beyond response management to build scalable processes, surface actionable insights, and ensure every guest interaction reflects NAYA's brand and values, deepening guest satisfaction and loyalty. You will serve as the primary owner of guest feedback and communication, ensuring SLAs are met, recovery strategies are effective, and cross-functional partners have the information they need to drive improvements. This is a highly visible role requiring a balance of empathy, operational awareness, analytical thinking, and leadership. How You'll Impact • Build and lead a best-in-class guest support function that scales with NAYA's growth, • Increase guest satisfaction, retention, and brand loyalty through thoughtful recovery strategies, • Influence operational, digital, and marketing decisions through actionable guest insights, • Establish consistent, high-quality standards for guest communication across all platforms What You'll Do Guest Experience Operations & Strategy • Own and manage NAYA's guest support operations across email, phones, surveys, social media, and third-party platforms., • Develop and maintain processes for managing guest feedback consistently and at scale, including implementing new systems., • Help define and track key success metrics, including CSAT, response time, resolution rates, and sentiment trends., • Support the implementation of a Contact Center strategy, including channels, hours of operation, and recovery program., • Identify opportunities to proactively improve the guest journey, not just respond to issues. Team Oversight • Oversee day-to-day work of Guest Support Specialists and ensure SLAs are consistently achieved., • Identify coaching and training opportunities to strengthen team performance and response quality., • Escalate issues that are preventing SLA achievement and follow through on resolution. Guest Communication & Recovery • Ensure all guest responses are timely, empathetic, brand-aligned, and solutions-driven, • Manage recovery strategies and guide tone, voice, and messaging across all channels to ensure consistency and guest satisfaction., • Track offer redemption rates and evaluate the effectiveness of recovery efforts, including A/B testing of solutions. Insights & Reporting • Provide scheduled and ad hoc reporting on guest feedback trends, including ordering issues, LTO performance, marketing promotions, and new initiatives., • Analyze feedback to identify patterns, root causes, and opportunities for improvement., • Translate insights into clear, actionable recommendations for Operations, Marketing, and Technology., • Build and maintain reporting dashboards that give leadership a clear view of guest experience performance. CRM & Systems Optimization • Help stand up NAYA's CRM from the start, contributing to tool evaluation, workflow setup, and documentation as we build out this tool., • Manage and optimize reputation management and guest feedback tools (e.g., Tattle, SOCI, Olo Engage)., • Maintain organized tracking of guest interactions across all systems, ensuring data is categorized and usable for reporting. Brand & Cross-Functional Alignment • Serve as a go-to contact for guest experience across internal teams., • Track and follow up on escalation issues to ensure accountability and resolution., • Maintain deep knowledge of NAYA's menu, operations, and evolving systems., • Ensure all guest-facing communication reflects current offerings and brand standards. What you Bring • 3+ years of experience in guest experience, customer experience, or hospitality operations (multi-unit or high-growth environment preferred), • Proven ability to move from execution to strategy — building systems, not just managing tasks, • Exceptional communication skills (written and verbal), with a strong sense of tone and brand voice, • Experience with CRM, guest feedback, and reputation management platforms, • Strong analytical mindset with the ability to turn data into action, • High attention to detail and organizational discipline, • Experience collaborating cross-functionally and influencing without direct authority A mindset that is: • Guest-obsessed: Sees every interaction as an opportunity to build trust and loyalty, • Strategic thinker: Looks beyond individual issues to identify patterns and long-term solutions, • Empathetic communicator: Balances care with clarity in every interaction, • Operator at heart: Understands the realities of restaurant environments and designs practical solutions, • Curious and growth-driven: Continuously looks for ways to improve systems, tools, and outcomes, • Ownership mentality: Takes full accountability for the guest experience end-to-end

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  • Outside Sales Representative
    Outside Sales Representative
    2 days ago
    Full-time
    Long Island City, Queens

    Home Tile Center is an importer and distributor of ceramic and porcelain tile, slabs, natural stone, tiling tools and tile setting materials, serving high-end construction, design, and development projects across the New York City area and beyond.We are expanding our commercial sales team and are seeking an experienced, high-performing sales professional with proven exposure to B2B construction materials, architectural products.This position is focused on driving market expansion, new client acquisition, and long-term project development within the architectural and construction industry. Key Responsibilities • Serve as a trusted ambassador of Home Tile Center, driving outside sales efforts and growing the commercial business across the NYC area., • Identify and engage architects, developers, contractors, and design professionals., • Develop and execute structured outreach campaigns (Email, direct communication, and cold outreach), • Build and manage a pipeline of project-based opportunities from initial contact to quotation stage, • Handle early-stage client communication and qualify serious project opportunities, • Maintain consistent follow-up cycles and relationship development strategies, • Provide insights on market behavior, pricing expectations, and client acquisition dynamics, • Contribute to improving outreach systems and conversion strategies, • Update our CRM and sales tracking system with relevant information, ensuring every sales related interaction is properly documented for the team., • Provide follow-ups on all project inquiries, samples, quotes, and orders with grace and professionalism., • Represent Home Tile Center at industry events and events at our headquarters, becoming a familiar and inspiring presence in our industry. What We Are Looking For We are specifically looking for individuals with real, hands-on experience in: • B2B sales within tile, natural stone, ceramics, or building materials (IMPORTANT to have industry experience), • Cold outreach and proactive lead generation, • Project-based sales cycles (not retail or one-time transactional sales), • Direct involvement in client acquisition or business development activities, • Interior design, or a related field—and knows how to build lasting client relationships., • Navigating ERP and CRM systems and using technology to stay organized and efficient. Core Skills • Excellent English communication (spoken and written), • Strong B2B sales mindset and structured thinking, • Experience with LinkedIn, email outreach, and CRM tools, • Ability to clearly explain sales processes and real-world examples, • High level of professionalism in client communication, • Familiarity with architectural or construction terminology, • AI tools experience is a plus Send your resume by email along with your salary requirements. Work Location: In person

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  • Guest Experience Specialist
    Guest Experience Specialist
    22 hours ago
    $70000–$75000 yearly
    Full-time
    Manhattan, New York

    At NAYA, we're on an exciting journey - growing fast, sharing authentic, fresh and nutritious Middle Eastern flavors, and building a team that grows right along with us. At NAYA, our mission is to share the Middle Eastern flavors that nourish and inspire us We are looking for an experienced, passionate person to grow with us as we live our mission. If you're ready to lead with heart, inspire others, and be part of something bigger, NAYA is the place to make it happen. You will love working at NAYA We believe great people deserve great rewards. NAYA offers a comprehensive and people-focused benefits package designed to support you at work and beyond, including: • Competitive pay to recognize your impact, • Competitive bonus plan, • Paid Vacation time, • Medical, dental, and vision insurance to keep you healthy and thriving, • Flexible Spending Account, • Commuter benefits to make life easier, • Employee discounts and free NAYA meals --- because we believe in enjoying what we serve, • Pet Insurance - because, • Growth opportunities at every level --- we invest in developing leaders from within, • Employee Assistance, Pay on Demand, Pet Insurance, Identity Theft Protection, and much more! At NAYA, you'll find more than a job --- you'll find a community that values you, supports your goals, and celebrates your success. The Guest Experience Specialist is responsible for managing and elevating NAYA's guest communication across all feedback channels---including email, surveys, social media, and third-party platforms. This role ensures that every guest interaction is handled with care, consistency, and a solutions-oriented mindset, turning feedback into meaningful action. You will serve as the voice of the guest within the organization---responding to inquiries, recovering guest experiences, documenting insights, and escalating issues when needed. You'll be the person who sees feedback as more than a response task, but as a system for continuous improvement---someone who is empathetic, detail-oriented, and driven to create exceptional guest experiences at scale. How You'll Impact • Deliver a responsive, thoughtful, and consistent experience across all guest communication channels., • Strengthen guest loyalty by resolving concerns effectively and turning negative experiences into positive ones., • Improve operational and digital experiences by identifying trends and surfacing actionable feedback., • Support cross-functional teams with insights that drive better decision-making and continuous improvement. What You'll Do Guest Communication & Recovery • Respond to guest inquiries across email (taste@eatnaya.com), surveys, social media, and third-party review platforms., • Address a wide range of topics including general inquiries, food and service feedback, and technical issues., • Recover guest experiences through thoughtful, timely, and solution-oriented responses., • Support and potentially expand into active engagement on social media comments. Feedback Management & Documentation • Accurately document, categorize, and track all guest inquiries and feedback., • Maintain detailed records to ensure visibility into trends, recurring issues, and resolution outcomes., • Utilize reputation management and CRM tools to manage interactions efficiently and consistently. Escalation & Issue Resolution • Identify and escalate inquiries to appropriate internal stakeholders, including Operations, Marketing, and Technology teams., • Clearly document technical issues and partner with teams to ensure timely resolution., • Monitor recurring issues and help prevent future occurrences through proactive follow-up. Insights & Continuous Improvement • Analyze guest feedback to identify patterns, risks, and opportunities for improvement., • Provide recommendations to enhance guest experience across in-store and digital channels., • Conduct proactive guest outreach when needed to support operational initiatives or marketing campaigns. Operational Awareness • Maintain a strong, up-to-date understanding of NAYA's menu, restaurant operations, procedures, and technology platforms., • Stay current on updates and changes to ensure accurate and informed guest communication. What you Bring • High School Diploma or equivalent required., • 1+ years of experience in a customer-facing role, ideally within hospitality or a multi-unit environment., • Exceptional customer service skills, with strong active listening and written/verbal communication abilities., • Experience using tools such as Google Workspace, reputation management platforms (Tattle, SOCI, Olo Engage, Yext), and CRM systems (Salesforce, Kustomer, Gladly, etc.)., • Ability to document and communicate technical issues clearly for escalation and resolution., • Strong organizational skills with a high level of attention to detail. A mindset that is: • Guest-first, prioritizing quality of interaction over speed---ensuring every guest feels heard and supported, not rushed., • Skilled at navigating complex feedback, able to break down multi-layered concerns and respond thoughtfully., • Intuitive in recognizing when a guest is seeking resolution versus simply wanting to be heard---and able to adapt accordingly., • Curious and growth-oriented, with a desire to continuously improve how the role functions, not just execute it., • Highly organized, empathetic, and solutions-driven.

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  • Retail Sales Assistant
    Retail Sales Assistant
    11 days ago
    $20–$30 hourly
    Full-time
    Secaucus

    Vivacity Management is hiring an Entry Level Retail Sales Assistant to support our retail development team as we continue to grow across North Jersey. This is a face-to-face role designed for individuals who are motivated, people-oriented, and eager to develop professional sales and leadership skills. Whether you’re starting your career or making a fresh move this year, this opportunity offers hands-on training, real responsibility, and a clear path into business management. As an Entry Level Retail Sales Assistant, you’ll work directly with customers representing nationally recognized telecommunications clients. You’ll learn how to deliver solutions, manage customer relationships, and support daily operations while gaining experience that translates into leadership and management roles. No door-to-door sales. No cold calling. Key Responsibilities: • Engage with customers in person to promote products and services, • Provide customer support and recommend tailored solutions, • Track customer interactions using CRM systems, • Handle objections and confidently present service options, • Build strong relationships with customers and team members, • Support management initiatives and team goals What We’re Looking For: • Strong communication and customer service skills, • Coachable mindset with a willingness to learn, • Reliable and able to work as needed, • Comfortable using basic technology and CRM tools, • Organized, solution-oriented, and team-focused, • Must be 18+, • 2 or 4-year degree in business management or similar area of study Why Vivacity Management: • Entry-level position with paid training, • Performance bonuses and incentives, • Professional development and leadership training, • Community involvement and team-building events, • Clear advancement paths into Management and leadership roles, • Philanthropic Events, • Top Performers earn $85,000 +, • Weekly guaranteed pay, • W2 position, • In-State and Out-of-State Networking Events Ready for a Fresh Start? If you’re looking to build real skills, gain experience, and grow into management, apply today and start your career with Vivacity Management.

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  • Guest Experience Specialist
    Guest Experience Specialist
    6 days ago
    $70000–$75000 yearly
    Full-time
    Manhattan, New York

    At NAYA, we're on an exciting journey - growing fast, sharing authentic, fresh and nutritious Middle Eastern flavors, and building a team that grows right along with us. At NAYA, our mission is to share the Middle Eastern flavors that nourish and inspire us We are looking for an experienced, passionate person to grow with us as we live our mission. If you're ready to lead with heart, inspire others, and be part of something bigger, NAYA is the place to make it happen. You will love working at NAYA We believe great people deserve great rewards. NAYA offers a comprehensive and people-focused benefits package designed to support you at work and beyond, including: • Competitive pay to recognize your impact, • Competitive bonus plan, • Paid Vacation time, • Medical, dental, and vision insurance to keep you healthy and thriving, • Flexible Spending Account, • Commuter benefits to make life easier, • Employee discounts and free NAYA meals — because we believe in enjoying what we serve, • Pet Insurance - because, • Growth opportunities at every level — we invest in developing leaders from within, • Employee Assistance, Pay on Demand, Pet Insurance, Identity Theft Protection, and much more! At NAYA, you'll find more than a job — you'll find a community that values you, supports your goals, and celebrates your success. The Guest Experience Specialist is responsible for managing and elevating NAYA's guest communication across all feedback channels—including email, surveys, social media, and third-party platforms. This role ensures that every guest interaction is handled with care, consistency, and a solutions-oriented mindset, turning feedback into meaningful action. You will serve as the voice of the guest within the organization—responding to inquiries, recovering guest experiences, documenting insights, and escalating issues when needed. You'll be the person who sees feedback as more than a response task, but as a system for continuous improvement—someone who is empathetic, detail-oriented, and driven to create exceptional guest experiences at scale. How You'll Impact • Deliver a responsive, thoughtful, and consistent experience across all guest communication channels., • Strengthen guest loyalty by resolving concerns effectively and turning negative experiences into positive ones., • Improve operational and digital experiences by identifying trends and surfacing actionable feedback., • Support cross-functional teams with insights that drive better decision-making and continuous improvement. What You'll Do Guest Communication & Recovery • Respond to guest inquiries across email (taste@eatnaya.com), surveys, social media, and third-party review platforms., • Address a wide range of topics including general inquiries, food and service feedback, and technical issues., • Recover guest experiences through thoughtful, timely, and solution-oriented responses., • Support and potentially expand into active engagement on social media comments. Feedback Management & Documentation • Accurately document, categorize, and track all guest inquiries and feedback., • Maintain detailed records to ensure visibility into trends, recurring issues, and resolution outcomes., • Utilize reputation management and CRM tools to manage interactions efficiently and consistently. Escalation & Issue Resolution • Identify and escalate inquiries to appropriate internal stakeholders, including Operations, Marketing, and Technology teams., • Clearly document technical issues and partner with teams to ensure timely resolution., • Monitor recurring issues and help prevent future occurrences through proactive follow-up. Insights & Continuous Improvement • Analyze guest feedback to identify patterns, risks, and opportunities for improvement., • Provide recommendations to enhance guest experience across in-store and digital channels., • Conduct proactive guest outreach when needed to support operational initiatives or marketing campaigns. Operational Awareness • Maintain a strong, up-to-date understanding of NAYA's menu, restaurant operations, procedures, and technology platforms., • Stay current on updates and changes to ensure accurate and informed guest communication. What you Bring • High School Diploma or equivalent required., • 1+ years of experience in a customer-facing role, ideally within hospitality or a multi-unit environment., • Exceptional customer service skills, with strong active listening and written/verbal communication abilities., • Experience using tools such as Google Workspace, reputation management platforms (Tattle, SOCI, Olo Engage, Yext), and CRM systems (Salesforce, Kustomer, Gladly, etc.)., • Ability to document and communicate technical issues clearly for escalation and resolution., • Strong organizational skills with a high level of attention to detail. A mindset that is: • Guest-first, prioritizing quality of interaction over speed—ensuring every guest feels heard and supported, not rushed., • Skilled at navigating complex feedback, able to break down multi-layered concerns and respond thoughtfully., • Intuitive in recognizing when a guest is seeking resolution versus simply wanting to be heard—and able to adapt accordingly., • Curious and growth-oriented, with a desire to continuously improve how the role functions, not just execute it., • Highly organized, empathetic, and solutions-driven.

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  • Nutritionist
    Nutritionist
    18 days ago
    Full-time
    Borough Park, Brooklyn

    Job Overview We are seeking a dedicated and knowledgeable Nutritionist to join our health and wellness team. The ideal candidate will possess a passion for promoting healthy lifestyles through personalized nutritional guidance and education. As a Nutritionist, you will develop tailored nutrition plans, provide expert advice on dietary habits, and support clients in achieving their health goals. This role offers an opportunity to make a meaningful impact on individuals’ well-being while working in a dynamic, client-focused environment that values professionalism and continuous learning. Duties Assess clients’ nutritional needs through comprehensive evaluations and health histories. Design customized meal plans and nutritional strategies aligned with clients’ health objectives and lifestyle. Educate clients on proper nutrition, dietary choices, and healthy habits to foster long-term wellness. Monitor progress and adjust nutritional plans as needed to ensure optimal results. Collaborate with other health professionals to provide holistic care and support overall wellness initiatives. Maintain accurate records of client interactions, assessments, and progress reports using advanced salon or clinic management software such as Millennium or MINDBODY. Stay updated on current nutrition research, trends, and best practices to continually enhance service quality. Promote health awareness through social media management, product demos, and community outreach activities. Qualifications Bachelor’s degree in Nutrition, Dietetics, or a related field; certification from a recognized nutrition board is preferred. Proven experience working as a Nutritionist or in a similar health advisory role within a wellness or medical setting. Strong management skills to coordinate client schedules and oversee program implementation effectively. Excellent communication skills for engaging with diverse clients and team members professionally. Familiarity with salon or spa management software such as Millennium or MINDBODY to streamline appointments and client records. Knowledge of social media management tools for promoting services and engaging with the community. Ability to educate clients on topics including body waxing, dermal fillers, dermabrasion, eyelash extensions, hair styling, nail care, and other esthetic treatments is advantageous but not mandatory. Join us in empowering individuals to achieve their optimal health through expert nutritional guidance combined with exceptional customer service!

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  • English–Korean Bilingual Executive Assistant
    English–Korean Bilingual Executive Assistant
    22 days ago
    Full-time
    Manhattan, New York

    Location: New York City Position: Full-time or Part-time Reports to: Director of NYC Global Center Are you highly organized, adaptable, and interested in supporting the operations and growth of a dynamic international education organization? NYC Global Center is seeking a thoughtful, capable, and proactive English–Korean Bilingual Executive Assistant to work directly with the Director in supporting multiple school locations and organizational initiatives. This role is for a growth-oriented position for someone who enjoys multitasking, strategic coordination, problem-solving, and learning how educational organizations operate behind the scenes. The Executive Assistant will support daily operations, assist with special projects, coordinate communication across teams, and help turn ideas into action efficiently and professionally. The ideal candidate is highly organized, dependable, and eager to grow professionally while working closely with leadership. Candidates with backgrounds in marketing, finance, education, business, or related fields are especially encouraged to apply. This position is intentionally broad and designed to evolve over time. As capability, judgment, and reliability are demonstrated, the Executive Assistant may gradually take ownership of recurring initiatives, operational areas, or strategic projects while continuing to support organizational operations. Responsibilities Provide direct day-to-day support to the Director across multiple operational priorities and school locations Assist with planning, coordination, and execution of special projects and organizational initiatives Help organize schedules, documents, reports, meetings, and follow-up tasks Support communication and coordination across departments and campuses Maintain organized spreadsheets, records, reports, and filing systems Assist with operational, administrative, financial, and logistical tasks as priorities shift Support marketing-related projects, outreach efforts, and strategic initiatives Help monitor workflows and ensure projects move forward smoothly and efficiently Communicate professionally with staff, students, partners, and external contacts when needed Step in proactively where support is most needed Qualifications Bachelor’s degree required Recent college graduates and master’s degree graduates are welcome to apply School will provide training for the right candidate Fluent in English and Korean (spoken and written) 1–3 years of professional experience preferred, though strong entry-level candidates are encouraged to apply Strong organizational skills and attention to detail Comfortable working with Microsoft Office, spreadsheets, digital platforms, and AI-driven workplace tools and technologies Able to manage multiple priorities in a fast-paced environment Marketing strategy knowledge or financial background is a strong plus Education industry experience is a plus Traits & Skills Highly organized, dependable, and proactive Strong problem-solving and critical-thinking abilities Excellent time management and prioritization skills Professional and respectful in all interactions Adaptable and calm under pressure Strong sense of urgency and accountability Eager to learn, grow, and take on increasing responsibility Able to handle sensitive information with discretion and confidentiality Comfortable supporting a wide variety of operational and strategic projects Candidates from diverse academic and professional backgrounds — including marketing, finance, business, education, communications, arts, or humanities — are encouraged to apply. Growth & Development This role is designed to grow with the right candidate. Over time, and with demonstrated capability and trust, the Executive Assistant may take increasing ownership of operational areas, strategic initiatives, or management responsibilities while working closely with the Director. Compensation & Benefits Salary: $55,000 – $70,000 annually, based on experience and qualifications Professional development and growth opportunities Supportive and collaborative work environment Opportunity to work closely with leadership and gain hands-on operational experience Schedule & Location Full-time or part-time available Monday–Friday schedule Work across multiple NYC school locations as needed Pay: $55,000.00 - $70,000.00 per year Benefits: Paid time off Parental leave Retirement plan Work Location: In person

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  • Entry Level Sales Representative
    Entry Level Sales Representative
    1 month ago
    $45000–$65000 yearly
    Full-time
    Manhattan, New York

    📍 New York City (In-Person) 💼 Full-Time | Immediate Start About the Role We are currently hiring motivated, competitive, and driven individuals to join our growing team as Entry-Level Sales Representatives. This is an in-person opportunity designed for individuals looking to build a long-term career in sales, business development, and leadership. No prior experience is required—our company provides hands-on training in sales, communication, and management. What You’ll Do Engage with business owners and decision-makers (B2B environment) Present and promote products and services to new customers Build relationships and maintain strong client interactions Hit daily and weekly performance targets Participate in ongoing training and development workshops What We’re Looking For Strong communication skills Competitive mindset and goal-oriented attitude Ability to thrive in a fast-paced, team-driven environment Student mentality with a willingness to learn Leadership potential and ambition for growth What We Offer Paid training (no experience needed) Performance-based compensation structure Fast-track advancement opportunities into leadership roles Team-oriented culture with daily mentorship Travel opportunities & networking events Growth Opportunity We promote from within. Top performers are given the opportunity to advance into leadership and management roles within months based on performance—not tenure.

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  • Mechanic
    Mechanic
    1 month ago
    $20–$30 hourly
    Full-time
    Brooklyn Navy Yard, Brooklyn

    Position Summary: The Diesel Technician is responsible for the preventative and corrective maintenance of the diesel main engines and generators onboard fleet vessels. Three shifts are available at the Brooklyn Navy Yard: • Night shift, 5:00 PM - 1:30 AM, • Morning shift, 4:00 AM - 12:30 PM, • Swing shift, 9:00 AM - 5:30 PM Duties & Responsibilities: • Accept tasks from the Engineering Supervisor and plans/implements execution., • Successfully and safely perform all diesel engine maintenance onboard vessels up to, and including, engine overhauls, mechanical and electrical troubleshooting, and preventative maintenance work., • Ensure all aspects of safety during task execution., • Issue company power tools to technicians to accomplish designated tasks. Ensure tools are returned before the end of the shift., • Ensure company warranty procedures are followed., • Ensure all shift paperwork is correctly completed and submitted., • Important vessel information is communicated to other supervisors and the chain of command., • Seek the highest levels of quality and professionalism., • Use of approved Hazmat required for Paints, Solvents & Cleaning Agents., • Perform cleaning and custodial tasks of the vessels and property, including maintenance and construction tasks as assigned and minor engineering repairs and rounds as directed., • Work to achieve the highest levels of performance and productivity., • Assist the Port Engineer in ensuring compliance with all applicable local, state, and federal safety and environmental regulations., • Assist the Port Engineer in ensuring the vessel is always in an inspection-ready condition., • Assist with filling water, bunkering fuel, connecting and disconnecting shore power as directed., • Additional job duties as assigned. Requirements & Qualifications: • HS Diploma, • Valid Transportation Worker Identification Credential (TWIC Card), and/or ability to obtain and maintain., • Valid First Aid/CPR Certification, and/or ability to obtain and maintain., • Valid Driver’s License., • Copy of DD214, if Veteran status., • Excellent customer service skills., • Ability to effectively interact with the passengers, guests, and fellow employees., • Ability to work in fast-paced, quickly changing environment., • Mechanical and electrical experience are required., • Marine mechanical experience is highly desired., • Proven track record running a maintenance shift is highly desired., • Proven track record of working successfully in a team environment., • Submit to and pass alcohol and drug tests as mandated by the USCG including but not limited to pre-employment, random, reasonable suspicion, and post-accident/incident testing. Salary dependent on skill level and experience, as determined by the Port Engineer. Hornblower will consider qualified applicants with arrest and conviction records in a manner consistent with fair chance or other applicable laws and regulations.

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  • Fabricator
    Fabricator
    1 month ago
    $64663.77 yearly
    Full-time
    Manhattan, New York

    Fabrication Lab Technician The Fabrication Lab Technician supports the PrintFX/Fabrication Lab (FabLab) by delivering high-quality digital fabrication and print services to the FIT community. This role provides technical expertise in 2D and 3D production processes, including file preparation, equipment operation, and post-production. The technician also serves as a key resource for students and faculty by offering hands-on support, training, and consultation to ensure successful project outcomes. Essential Functions: Digital Fabrication & Production • Prepare, process, and output files for large-format printing, fabric printing, and digital fabrication equipment including 3D printers, laser cutters, and vinyl cutters., • Perform post-production tasks and ensure quality control of all fabrication outputs., • Provide specialized technical oversight of 3D printing workflows, including file preparation, printing, post-processing, and troubleshooting., • Support advanced fabrication processes such as 3D scanning and asset creation., • Maintain production workflows to ensure timely and accurate completion of student and faculty projects., • Customer & Technical Support, • Provide front-line and advanced technical support to students, faculty, and staff in both in-person and remote environments., • Assist users with file setup, equipment use, and fabrication processes, ensuring alignment with lab standards and requirements., • Manage front desk operations including job intake, logging, POS transactions, and general service coordination., • Deliver consultations, orientations, and training sessions to support effective use of fabrication technologies., • Ensure a high level of customer service and user satisfaction across all interactions., • Equipment Maintenance & Lab Operations, • Perform routine maintenance, calibration, and troubleshooting of fabrication equipment, hardware, and software., • Conduct quality checks on completed jobs and maintain safe, efficient lab operations., • Assist with procurement by researching materials, supplies, software, and equipment., • Maintain a clean, organized, and safe lab environment in accordance with operational standards., • Training, Collaboration & Documentation, • Collaborate with faculty to support course-related fabrication needs and ensure equipment readiness for assignments., • Develop and deliver instructional materials and workshops (both synchronous and asynchronous)., • Train and support student employees, lab monitors, and peers on equipment usage and customer service practices., • Document procedures, workflows, and best practices to support lab operations., • Administrative & Operational Support, • Perform basic administrative duties including data entry, recordkeeping, and responding to inquiries., • Adhere to institutional policies, procedures, and safety standards., • Support additional projects, outreach, and operational needs as assigned., • The preceding description is not designed to be a complete list of all duties and responsibilities required of the position; other duties may be assigned consistent with the classification of the position. Requirements: Minimum Qualifications: • Associate's degree in Industrial Design, Digital Fabrication, or a related field and 4+ years of relevant experience; or, • Bachelor's degree in a related field and 2+ years of relevant industry experience., • Experience working with digital fabrication technologies (e.g., 3D printing, laser cutting, large-format printing)., • Working knowledge of file preparation and design software used in digital production., • Preferred Qualifications:, • Bachelor's degree in a related field preferred., • 3-5 years of advanced technical experience in digital fabrication or production environments., • Experience supporting academic, lab, or maker-space environments., • Knowledge, Skills, & Abilities:, • Knowledge of digital fabrication processes, design principles, and production workflows., • Proficiency with computer systems, software applications, and fabrication equipment., • Strong troubleshooting, problem-solving, and quality control skills., • Ability to train and instruct users with varying levels of technical expertise., • Excellent communication, collaboration, and customer service skills., • Ability to manage multiple priorities in a fast-paced, service-oriented environment., • Strong attention to detail and commitment to safety and operational standards.

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  • Join Our Team – FOH & BOH Positions Open (Servers & Hospitality Roles)
    Join Our Team – FOH & BOH Positions Open (Servers & Hospitality Roles)
    1 month ago
    $13–$25 hourly
    Full-time
    Manhattan, New York

    Become part of Fifth Avenue's premier new dining destination! QuanJuDe New York is seeking passionate, proactive, and motivated individuals to join the founding team of our much-anticipated U.S. flagship restaurant! With a prestigious 160-year history and global acclaim—underscored by our Vancouver outpost earning a Michelin Star for three consecutive years—our brand is bringing its legendary signature flavors, elevated by a modern, refined experience, right to the center of NYC. We offer a variety of rewarding career paths and are dedicated to building a culture centered on excellence and unparalleled guest service. If you have a strong commitment to service and genuine enthusiasm for hospitality, we look forward to receiving your application! We offer a competitive compensation package, with details negotiable. Front of House (FOH) Positions - Organized by Importance & Category I. Senior Management 1. General Manager (GM) • Responsibilities: Oversees all restaurant operations (FOH & BOH), P&L management, strategic planning, staff leadership, ensuring exceptional guest experiences and brand standards., • Experience: Extensive senior management experience in high-volume, upscale/fine dining required. 1. Assistant General Manager (AGM) • Responsibilities: Supports the GM in all aspects, manages daily FOH operations, staff scheduling and supervision, inventory control, guest relations resolution., • Experience: Strong FOH management experience in upscale dining required. 1. Marketing Director • Responsibilities: Develops and implements marketing strategies, manages brand communications, PR, advertising, social media oversight (must be proficient in major platforms like Instagram, TikTok, etc.), analyzes market trends. Must be familiar with the NYC F&B scene., • Experience: Proven marketing management experience, ideally within hospitality or luxury brands in NYC, required. II. Departmental Management & Specialists 1. Floor Manager • Responsibilities: Manages dining room service flow, supervises floor staff, ensures service standards are met, handles guest interactions and resolves issues during service., • Experience: FOH management or supervisory experience in a high-quality restaurant required. 1. Bar Manager • Responsibilities: Oversees all bar operations, beverage inventory management, ordering, cost control, develops cocktail menu, manages bar staff., • Experience: Bar management or extensive high-end bartending/supervisory experience required. 1. Sommelier • Responsibilities: Responsible for maintaining and updating the wine list, cellar organization, providing expert wine service and pairing recommendations to guests, and conducting staff wine training., • Experience: Sommelier certification (CMS, WSET, etc.) and fine dining experience strongly preferred. III. Service & Bar Staff 1. Server Captain • Responsibilities: Leads a service section, provides exemplary service to guests, assists with training junior servers, may handle special guest requests or VIP tables., • Experience: Extensive fine dining server experience with demonstrated leadership potential required. 1. Expo Lead / Support Leader • Responsibilities: Responsible for ensuring cleanliness of the expo/pass area; ensuring timely and accurate food dispatch in correct sequence; coordinating Food Runner/Support staff; training new support team members., • Experience: Experience as an Expediter or Senior Food Runner preferred, with leadership potential. 1. Server (HIGH TIPS) • Responsibilities: Provides attentive and knowledgeable table service, explains menu items, takes orders accurately, ensures guest needs are met throughout their dining experience., • Experience: Fine dining server experience required; candidates with strong sales awareness and skills (e.g., able to perform upselling and product recommendations) are preferred. 1. Bartender • Responsibilities: Prepares high-quality alcoholic and non-alcoholic beverages, interacts with guests at the bar, maintains bar cleanliness and inventory, follows recipes precisely., • Experience: Professional bartending experience required; specialized craft cocktail/mixology experience preferred for a stronger focus. 1. Host Leader • Responsibilities: Leads the daily operations of the host team, manages shifts, assists with training new hosts, handles complex reservations or guest inquiries, ensures efficient and organized front desk operations., • Experience: Extensive host experience with demonstrated leadership or training capabilities required. 1. Host / Hostess • Responsibilities: Greets and seats guests, manages reservations flow, answers phones professionally, maintains a welcoming atmosphere at the entrance. Reports to Host Leader or Manager., • Experience: Prior hosting or customer service experience in reputable establishments preferred; excellent communication and customer service awareness are essential; candidates with sales potential or related experience are preferred. 1. Server Assistant • Responsibilities: Responsible for maintaining table cleanliness, assisting with resetting tables, providing water service, restocking service stations with supplies and cutlery, and other support tasks., • Experience: No specific experience required, but relevant F&B experience is a plus; attention to detail and service orientation are key. 1. Food Runner / Support • Responsibilities: Responsible for accurately and efficiently running food orders, assisting with clearing tables, and ensuring correct corresponding tableware is provided for different dishes. Positive attitude required; training provided., • Experience: No experience necessary, but prior restaurant experience is a plus; positive attitude and willingness to learn are most important. IV. Support & Administration 1. Social Media Specialist • Responsibilities: Creates engaging content (photos, videos, copy), manages daily posting and community interaction on relevant platforms, assists with website updates., • Experience: Proven experience managing social media accounts for a business (preferably hospitality/lifestyle) required; basic web/design skills are a plus. Back of House (BOH) / Culinary Team Positions: 1. Executive Chef • Overall responsibility for kitchen operations, menu development, cost control, team management, and quality assurance. 1. Sous Chef • Assists Executive Chef in daily kitchen management. 1. Wok Chef • Expertise in various high-heat wok cooking techniques for assigned dishes. Experience required. 1. Head Butcher • Supervises all cutting, portioning, and initial preparation of ingredients (including 'Shui Tai' duties like cleaning/processing seafood, poultry, and vegetables), manages the cutting team, ensures consistency and quality. Experience required. 1. Butcher • Performs precise cutting, portioning, and preparation of various meats, seafood, poultry, and vegetables according to specifications. 1. Steamer Chef • Responsible for the preparation and quality control of stocks, broths, soups, and stews; manages the steaming station; potentially handles processing and storage of bulk ingredients. 1. Peking Duck Chef • Specialist in the entire process of preparing and roasting Peking Duck, managing dedicated ovens and equipment. Specific experience required. 1. Dessert Chef Responsible for the dessert menu execution, including preparation, plating, station management, and quality control. 9.Appetizer Chef • Prepares and plates all cold dishes, salads, and appetizers. 10.Kitchen Assistant / Plater • Primarily assists chefs with plating and presentation, ensures smooth transfer of dishes from stations to the pass; performs basic kitchen support tasks, assists with prep. (This role incorporates the former Kitchen Assistant/Apprentice function). 11.Dishwasher • Responsible for cleaning, sanitizing, and storing all dishes, cookware; maintaining cleanliness and hygiene in kitchen areas. If you are passionate about hospitality and believe you have the skills and enthusiasm to contribute to our team at Quan Ju De Fifth Avenue, we would love to hear from you. Job Types: Full-time, Part-time, Contract Benefits: 401(k) 401(k) matching Dental insurance Employee discount Flexible schedule Health insurance Paid time off Paid training Referral program Vision insurance

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  • Tiktok Live Stream Host
    Tiktok Live Stream Host
    2 months ago
    $20–$50 hourly
    Part-time
    Manhattan, New York

    BRXL is a dynamic new sportswear brand under Popilush, designed for performance, confidence, and everyday movement. We’re looking for a charismatic and high-energy Live Stream Host to bring our activewear to life through engaging, sales-driven live content across platforms like TikTok, Instagram, and others. Key Responsibilities: Host energetic and engaging live stream sessions to showcase BRXL sportswear products. Present product features, fit, and benefits in a compelling and informative manner. Interact with a live audience, respond to questions, and drive real-time product sales. Collaborate with marketing and sales teams to align content with campaigns and promotions. Maintain a consistent brand tone and image while hosting. Stand and move comfortably for extended periods during live streams. Prepare for each session with product knowledge, scripts, and outfit changes as needed. Track engagement metrics and share feedback for optimization. Requirements: Proven experience in direct sales, retail, live streaming, or hosting. Strong on-camera presence with clear communication and high energy. Comfortable being on your feet and active during long filming sessions. Ability to work flexible hours, including evenings and weekends. Fluent in English (additional languages are a plus). Familiarity with social media trends and e-commerce platforms. Passion for fitness, sports, or activewear is a strong advantage. Preferred Qualifications: Prior experience as a live host for a fashion, fitness, or lifestyle brand. Understanding of TikTok Shop or other social commerce platforms. Basic knowledge of lighting, camera setup, and content creation tools. Job Types: Full-time, Part-time Benefits: Flexible schedule

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