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Interaction designer jobs in New York, New YorkCreate job alerts

Are you a business? Hire interaction designer candidates in New York, NY

  • Paraprofessional - RA
    interview badgeInterviews today
    Paraprofessional - RA
    1 day ago
    $40000–$50000 yearly
    Full-time
    Manhattan, New York

    The Paraprofessional - Research Assistant, will be working within a Muti-disciplinary Team to assist his or her assigned student in all aspects of the student’s Individualized Education Program (IEP) throughout each day. The student population is primarily non-verbal and non-ambulatory (in a wheelchair), and as such, this position plays an important part of the student’s day by supporting the student throughout academic and therapy sessions, ensuring the student is repositioned and transferred safely throughout the day, and assisting the student with all aspects of self-care. In addition, it is critical to be part of the research efforts surrounding his or her assigned student. Successful attributes include a background in neuroscience, psychology, social work, nursing, or pre-medicine, a strong strategic focus, individual leadership in an environment that promotes innovation and continuous improvement, effective communication with key constituents and stakeholders, and accountability for results. Responsibilities • Works under the supervision of the Deputy Director of Special Education and Associate Paraprofessional Special Education Director., • Working closely with and under the supervision of their student’s Multi-disciplinary Team (special education teacher, physical therapist, occupational therapist, speech-language therapist, nursing, and medical staff, and/or vision education, hearing educa, • Working to support their student inside and outside the classroom in order to enable the student to fully participate in activities, as well as provide support in daily academic and related service sessions., • Attend to the students emotional, physical, and personal needs. This includes toileting, feeding, transferring, and supporting with student equipment, etc.,, • Assist student during Aquatic Therapy. You are expected to get into the water with your student – be comfortable entering and standing in 3 feet of water., • Working with the student’s Multi-disciplinary Team to collect and analyze data for the student toward their IEP goals and benchmarks as well as other health related data analysis., • Participate in group meetings and internal seminars., • Performs other duties and responsibilities as assigned by Multi-disciplinary Team., • Motivation to learn new skills and knowledge., • Possess sound judgment with a collaborative style that fosters teamwork and cooperation from the immediate team to the broader institute., • Assist in the organization and maintenance of equipment and supplies., • Required to check and answer emails in a timely manner., • Assist in providing instructional activities during the student’s free time with the guidance of the classroom teacher/teacher’s assistant. Actively participating in progress monitoring data collection under the supervision of the teacher., • Assist students during doctor office visits, field trips, and telehealth services., • Helps prepare and organize instructional materials, • Must be able to lift (at least 50lbs.), transfer, and support students during their related service sessions. Research Innovation Duties • Prepare and submit wellness reports, which include 2 body checks, 2 wheelchair checks, and an overview of the student’s wellness (daily)., • Collaborate with the nurse to submit seizure-like event reports with media (promptly submitted, as applicable to the student)., • Grand Rounds to include preparing slides according to provided format, attending GR training meetings (ongoing), attend practice session (as scheduled), giving formal GR presentation (quarterly), and being confident in describing & scoring assessments (se, • Participation in regular iBRAIN Research meetings on Mondays, Wednesdays, Fridays, and others (as scheduled)., • RA/Para will fully understand their student's IEP & have a heightened ability to formulate in-depth student-specific research questions., • Complete iBRAIN Research Integrity annual training., • Completes designated CITI training modules for the protection of human subjects. Qualifications • Bachelor's degree in neuroscience, psychology, social work, nursing, pre-medicine, or related field is required., • Must be able to pass ALL of the FREE eLearning Short Courses in Clinical Research from The Global Health Training Centre website, • Must have excellent communication skills., • Must be able to lift and carry at least 50 pounds independently., • Must be detail-oriented, focused, highly motivated, and able to work as part of a team., • Intrapersonal skills: Possesses a strong ability to interact with tact and diplomacy. Maintaining appropriate and timely responsiveness in all interactions whether under pressures, deadlines, or changes in priorities is a key asset., • Candidate must have ability to work independently and collaboratively., • Importantly, must have a passion for iBRAIN’s mission and a commitment to exceptional quality., • Fluency in Spanish is a plus., • MUST HAVE A SENSE OF HUMOR Benefits • Health insurance, • Dental insurance, • Vision insurance, • Paid time off

    Immediate start!
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  • Employment Specialist - School Based Youth Services Program
    Employment Specialist - School Based Youth Services Program
    3 days ago
    $35000 yearly
    Full-time
    Paterson

    Job description: The School-Based Youth Services Programs at Clifton and Passaic Valley High Schools are comprehensive, one-stop shopping programs designed to assist students prevent and combat problems affecting their personal, academic, social, emotional, and physical development in order to ensure that students graduate, become employable or continue their education, and are physically and mentally healthy and drug-free. The Employment Specialist is a full-time position, working 20 hours per week at each school, providing employment services and coordinating with existing employment services. The responsibilities include: • Serving as a member of a team committed to helping young people build on existing assets to make positive choices about their health and well-being, academic achievement, and interaction with others., • Identifying or conducting appropriate job training programs, assisting in job searches, developing and maintaining a database of local employment opportunities., • Coordinating with employment programs including those provide through the schools and the Workforce Investment Board (One-Stop Center)., • Overseeing program-based employment initiatives., • Assisting the Program Directors in maintaining and building relationships with the schools and community collaborators., • Assisting in data collection for evaluation purposes. Prospective applicants must have knowledge of the philosophy of Positive Youth Development; the ability to work collaboratively with school and program resources; and the ability to communicate effectively, both orally and in writing. Bilingual (Spanish) skills are preferred. Computer skills are also essential, with experience with Microsoft Word, Access, and Excel, preferred. Bachelor’s degree required with previous experience working with adolescents. Attractive salary and benefits package will be provided. New Jersey Community Development Corporation is an Equal Opportunity Employer. Job Type: Full-time Benefits: Dental insurance, Health insurance, Life insurance, 403(B), Paid time off, Retirement plan, and Vision insurance.

    Immediate start!
    No experience
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  • Product Engineer
    Product Engineer
    4 days ago
    $50000–$70000 yearly
    Full-time
    Wayne

    Product Engineer Location: Wayne, NJ Department: Engineering / Solutions Architecture Employment Type: Full-Time About the Role We are seeking an enthusiastic Product Engineer with strong experience in Ubuntu-based embedded systems, device deployment, and customer-facing technical support. You will manage embedded Linux edge devices, assist sales with demos, support clients with solution design guidance, and help operate cloud-hosted components of our platform. This role is for a curious, do-it-all builder with a hardware engineer’s heart - always learning, solving, and making things work. Key Responsibilities Embedded Systems Deployment & Management • Build, configure, and maintain Ubuntu-based embedded systems (Jetson, ARM SBCs, x86 industrial PCs)., • Create and manage system images, OTA updates, provisioning pipelines, and device monitoring., • Troubleshoot kernel-level, networking, hardware I/O (USB, serial, MIPI, PoE), and performance issues., • Implement secure configurations including SSH hardening, firewall rules, VPN tunnels, certificates, and logging., • Maintain accurate deployment documentation and revision control. Cloud & IT Systems Operations • Assist with deployment, configuration, and monitoring of cloud-based services, containers, and microservices., • Work with engineering teams to validate releases in staging and production environments., • Manage system logs, diagnostics, remote access, uptime monitoring, and alerts for field devices and cloud components., • Support IT-related tasks such as networking, identity management, VPN configuration, and secure endpoint management. Solution Architecture Support & Pre-Sales Activities • Participate in sales calls and demos, configuring environments and presenting system capabilities., • Prepare and support demo units, pilot systems, and on-site proof-of-concept installations., • Communicate clearly with customers to gather requirements and recommend deployment best practices., • Act as a technical liaison between sales, engineering, and customers—especially during onboarding and early adoption. Customer & Partner Interaction • Assist clients with designing new solutions, configuration, performance tuning, and troubleshooting., • Provide training, documentation, and technical support during evaluations and early deployment phases., • Capture customer feedback and communicate product gaps, bugs, and feature requests to internal teams. Internal Collaboration • Work with engineering to test new releases on embedded devices and cloud services., • Maintain internal lab equipment, demo systems, and build infrastructure for engineering and sales. Required Skills & Experience • 2–8+ years working with Linux/Ubuntu, ideally on embedded or edge systems., • Strong understanding of systemd, networking, containers, and Linux internals., • Experience with embedded hardware (Jetson, ARM boards, industrial PCs)., • Comfort with cameras, sensors, network interfaces, and low-level debugging tools., • Ability to write shell scripts; Python proficiency preferred., • Experience supporting or managing cloud deployments., • Solid grounding in IT fundamentals (networking, security, VPNs, DNS, certificates)., • Highly comfortable using AI tools for general work, coding assistance, automation, documentation, and problem-solving. Preferred Experience • Experience with video analytics, access control, ALPR, or other hardware-integrated AI solutions., • Familiarity with Tailscale (or similar), VLANs, and secure remote access., • Exposure to DevOps practices or infrastructure as code., • Prior pre-sales engineering or customer success engineering experience., • Ability to prepare technical documentation and clear customer-facing materials. What We Offer • A mix of hands-on engineering and customer-facing technical work., • Opportunity to work on cutting-edge embedded and cloud technologies., • Competitive salary, benefits, and flexible work arrangements. Job Type: Full-time Benefits: • 401(k), • 401(k) matching, • Dental insurance, • Health insurance, • Vision insurance, • Paid time off Experience: • Systems engineering: 2 years (Required) Ability to Commute: • Wayne, NJ 07470 (Required), • Occasional travel may be required.

    Immediate start!
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  • Pastry Workshop Instructor
    Pastry Workshop Instructor
    9 days ago
    $25–$40 hourly
    Full-time
    Manhattan, New York

    About Maison Fleuret Maison Fleuret is a French patisserie and baking school renowned for its hands-on pastry and viennoiserie workshops in Paris, led by certified pastry chefs. Rooted in tradition and inspired by the warmth of family gatherings, our classes celebrate the flavors, techniques, and culture of French baking. This December, we are opening our first U.S. location in the heart of Soho. Designed around the French art de vivre, our New York atelier will offer an immersive, creative, and welcoming environment where guests can learn, create, and share. As we grow, we’re building a team of passionate professionals who want to bring authentic French pastry culture to New York and help shape a new culinary destination. To learn more, visit our website: Role Description • Guide guests through iconic French recipes in a fun, engaging, and interactive format., • Adapt teaching style to all levels—beginners, advanced bakers, children, and adults., • Share tips, technical insights, cultural anecdotes, and authentic French know-how., • Ensure the quality, friendliness, and smooth execution of each workshop. Qualifications • Formal training and/or proven experience in pastry or bakery., • Fluent French preferred to preserve authenticity and share genuine French expertise., • Workshops are taught in English, so strong English communication skills are essential., • Excellent teaching ability, strong communication skills, and a passion for sharing your craft., • Organized, autonomous, and a reliable team player., • Previous experience in culinary instruction or teaching is a plus. Compensation & Conditions • Employment Type: Full-time or Part Time, • Location: Soho, New York City, • Start Date: December/January 2025, • Salary: $25 – $40 per hour, depending on experience Benefits • Health insurance contribution (medical), • Paid Time Off (PTO), • Employee discounts on workshops and products, • Opportunities for professional development, • Career growth potential as the Maison Fleuret brand expands in the U.S. and internationally, • A supportive, creative environment rooted in French expertise and hospitality Why Join Us? This role is ideal for someone passionate about French pastry who wants to share that tradition with an international audience in New York. You’ll join a creative, vibrant environment where authenticity, culture, and craftsmanship come together to create memorable experiences.

    Immediate start!
    Easy apply
  • Tattoo Artist
    Tattoo Artist
    22 days ago
    Part-time
    Sunset Park, Brooklyn

    InkCrafters, an exciting new private tattoo studio, is seeking an experienced, determined, and motivated tattoo artist to join our team. If you're passionate about your craft and value professionalism above all else, this is the perfect opportunity for you to thrive! Requirements: • Minimum of 3 years of professional tattooing experience., • Established and loyal clientele base, showcasing your ability to create art that resonates with clients., • Comfortable with sharing a tattoo station, fostering collaboration and inspiration., • Willing to contribute $200 per week for booth rent or $800 per month’s, ensuring a supportive and sustainable studio environment., • Commitment to maintaining a safe, clean, and diverse working environment. Why Choose InkCrafters: • InkCrafters is brand-new studio designed specifically to provide tattoo artists with the space and atmosphere to create extraordinary art., • We have an unwavering commitment to professionalism, ensuring that every client interaction is respectful, attentive, and of the highest quality!, • disposables such as gloves, paper towels, ink cups, and more will be provided by the shop, allowing you to focus solely on your artistic journey., • Emphasis on cleanliness, hygiene, and safety protocols to ensure a comfortable and safe experience for both artists and clients. At InkCrafters, we believe that professionalism and artistic excellence go hand in hand. We are dedicated to fostering an environment that encourages growth, creativity, and collaboration among our talented artists. Join our team and be part of a studio that values your individuality, professionalism, and artistic journey! To apply, please email your resume, an impressive Instagram portfolio showcasing your best work, and a brief introduction emphasizing your commitment to professionalism to [email protected] Join us on this exciting journey as we redefine what it means to be a leading tattoo studio!

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  • Education Specialist
    Education Specialist
    1 month ago
    $24–$27 hourly
    Full-time
    Forest Hills, Queens

    We are seeking an Education Specialist to support the Queens Childcare Network (QCCN). The primary role of the Education Specialist is to build strengths-based relationships within our network of licensed in-home childcare providers. This role focuses on guiding and supporting our family or group family daycare providers by coaching them on play-based instruction in accordance with Department of Education (DOE) curriculum. PRIMARY RESPONSIBILITIES: • Serve on a team supporting a network of regulated in-home childcare providers serving 500+ children ranging in infancy to 12 years of age., • Assist in the launching of a new NYC DOE contract for the EarlyLearn and 3K Programs., • Provide effective guidance to ensure effective services to QCH's 45+ affiliated family and group family childcare providers., • Collaborate with the QCCN Education Director, Family Support Worker, and Health Monitors to meet the needs of all children and families., • Provide twice monthly strength-based practice-based coaching to up to 17 affiliated providers as they implement a mixed-age curriculum., • Adapt and provide guidance to affiliated providers on the implementation of an evidence-based curriculum for mixed-age group settings that meets the individual needs of all children., • Review and adapt appropriate curriculum with affiliated providers that foster hands-on developmentally appropriate and relationship-based interactions with all children., • Assist affiliated providers gathering observations of children and entering child assessment data in a timely manner and support its use for curriculum and lesson planning., • Document all coaching sessions aligned with the DOE’s Early Childhood Framework for Quality (EFQ)., • Assist in ongoing outreach, enrollment, and all other administrative tasks., • Support QCCN Education Director in coordinating all required professional learning days throughout the year., • Maintain relationships with community partners who provide mental health, special needs, and other support services for all affiliated providers and families., • Participate in weekly Network team meetings and applicable NYC DOE Trainings and Meetings., • Assist in the facilitation of monthly Network Professional Learning/Development sessions., • BA/BS in Early Childhood or Infant/Toddler Studies; Master’s degree preferred; Comparable Social Work, Psychology or Human Service education also accepted;, • Bilingual English/Spanish: verbal, reading & written fluency (preferred);, • Computer literate: Microsoft Word, Excel, & Teams; and Zoom (required);, • Experience teaching or serving children under age 5 (required);, • As indicated, ability to work effectively from home or another remote location with consistent Wifi, privacy and utilization of agency communication and learning tools (required);, • As indicated, ability to efficiently travel within QCH Network (Queens, NY) catchment area and conduct on site coaching sessions at designated in-home daycares (required);, • Exceptional time management skills; Ability to multitask; Must be a team player (required);, • Cultural sensitivity; Respect for the unique backgrounds of all QCCN providers and families (required);

    Immediate start!
    Easy apply
  • Nail Technician
    Nail Technician
    1 month ago
    $20–$40 hourly
    Full-time
    Foxhurst, The Bronx

    Core services and client interaction • Nail care: Clean, cut, file, and shape nails. Apply various types of polish, gel, and acrylics, and perform nail art., • Consultation: Discuss expectations with clients, make recommendations for colors and designs, and check for any health concerns or issues with the client's nails., • Massage: Provide hand and foot massages as part of treatments., • Sterilize equipment: Sanitize all tools and equipment before and after each client to prevent the spread of infection., • Clean workstations: Prepare and clean the beauty station between clients., • Upselling: Promote and sell additional services and beauty products., • Customer service: Build rapport with clients by taking an interest in them and making them feel welcome., • Appointments: Schedule appointments and handle payments.

    Immediate start!
    Easy apply
  • Wellness Studio Sales Manager
    Wellness Studio Sales Manager
    1 month ago
    $20–$25 hourly
    Full-time
    Fanwood

    POSITION: The Sales Manager is responsible for overseeing the designated studio(s) to ensure the studio is set-up for sales and marketing success. He/she will also ensure that the studio is well-maintained and that customer service standards are upheld to beem® standards. He/she will oversee all aspects of studio functionality including the above, as well as Operations, and the direct supervision of Wellness Sales Associates. He/she must have strong customer service skills, knowledge of PC/Mac computers, able to communicate in an effective and efficient way, be team-oriented, and have a drive and passion for sales, goals, and service. JOB REQUIREMENTS: • 2+ years of sales and/or fitness/health/wellness sales experience, • Proven experience in initiating, nurturing, establishing strong B2B partnerships, • Proven experience in generating new leads, • Prove experience in following up on leads and converting into new sales, • Confident in generating personal sales, as well as training Wellness Sales Associates in sales, • Ability to manage and drive all revenue streams: memberships, packages, and retail, • Must be fluent in English and have excellent communication and strong interpersonal skills in person, on the telephone and via email, • Strong customer service skills, • Experience supervising people successfully, • Ability to excel in a fast changing, diverse environment, • Ability to assess KPI’s, and recognize areas of improvement and make changes using good judgement, • Solid writing and grammar skills, • Highly organized, proficient in data management, ability to prioritize and meet deadlines, • Professional, punctual, reliable and neat, • Strong attention to detail and accuracy, • Trustworthy and ability to handle confidential information, • Ability to work harmoniously with co-workers, clients and the general public, • Ability to stay calm at all times and act respectfully and professionally, even with customers who may become angry or raise their voices, • Proficient with computers and Studio software DUTIES • Create and execute ongoing marketing plan based on studio needs with a focus on new client acquisition, activation, retention and loyalty, • Lead Generation including, but not limited to: B2B networking and partnerships, organic grassroots marketing set-up, organic lead generation from everyday interaction, • Membership Sales including but not limited to: in-person, over the phone, online, • Retention: implementing proven process to encourage usage and retain members for as long as possible, • Manage and grow all revenue streams including Memberships and Retail, • Recruit, hire, train, supervise, coach, mentor all studio staff, • Management of digital communications including but not limited to: social media, email campaigns, text campaigns, etc., • Manage maintenance issues, inventory and cleaning, • Manage studio budget, spending, and reporting, • Participate in studio, regional and company-wide meetings and trainings as needed, • Work closely with Studio Owner and beem® Corporate Sales team to ensure health and profitability of the studio PHYSICAL REQUIREMENTS • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Employee must be able to work hours that may exceed 8 hours per day and/or 40 hours per week including nights and weekends, especially during peak activity periods., • May be required to sit or stand for up to four+ hours at a time. May be required to reach with hands and arms. Must be able to bend, lift, kneel, and drive a car. This job requires the person to climb up and down flights of stairs as elevators are not present at all locations. May be asked to occasionally lift up to 30 pounds., • Specific vision abilities required by this job include Close vision, Distance vision, Peripheral vision, Depth perception and the ability to adjust and focus, • Must be able to effectively hear in person and via telephone

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  • Retail Sales Assistant
    Retail Sales Assistant
    1 month ago
    $16.5 hourly
    Part-time
    Manhattan, New York

    About the Role: We’re seeking a friendly and motivated Sales Assistant to join our art booth at the Columbus Circle Holiday Market this December. You will assist in showcasing a collection of fine art photography and creative gift items. Your role involves engaging with visitors and supporting daily booth operations in a vibrant holiday atmosphere. Responsibilities: • Greet and assist customers with a warm, professional attitude., • Share product stories and guide customers in making purchases., • Handle transactions and ensure the display remains organized., • Support daily setup and closing of the booth. Qualifications: • Strong communication and interpersonal skills., • Positive, reliable, and customer-focused., • Interest in art, photography, or design is a plus., • Prior retail or market experience is preferred but not required. Schedule: • The role spans the entire month of December, with approximately 5 hours per day. Flexible scheduling is available. Compensation: • You will receive hourly pay plus a sales commission. If you enjoy art, interacting with people, and the festive energy of New York’s holiday markets, we would love to meet you!

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  • Sales / Purchasing Agent
    Sales / Purchasing Agent
    1 month ago
    Full-time
    East Flatbush, Brooklyn

    Job Description: Sales / Purchasing Agent Pro Aire Design Consultants Position Summary Pro Aire Design Consultants is seeking a motivated Sales/Purchasing Agent to manage client inquiries, support sales activities, and handle purchasing tasks for HVAC-related products and services. The ideal candidate is organized, proactive, and experienced in coordinating with vendors, contractors, and clients. Key Responsibilities Sales Support • Handle incoming inquiries from clients regarding HVAC products, services, and project requirements., • Prepare and send quotations, proposals, and sales documents., • Follow up on leads to convert inquiries into sales opportunities., • Maintain accurate records of client interactions, sales activities, and pipeline updates., • Source materials, parts, and equipment from approved suppliers., • Request and negotiate price quotations with vendors to obtain the best value., • Process purchase orders, monitor deliveries, and ensure timely arrival of materials., • Maintain an updated database of suppliers, price lists, and inventory items., • Work closely with the engineering and project teams to understand material specifications needed for HVAC projects., • Track purchase orders, delivery schedules, and incoming shipments., • Resolve issues related to delayed deliveries, product availability, or pricing discrepancies., • Maintain organized records of sales and purchasing transactions. Qualifications • Previous experience in sales, procurement, purchasing, or supply chain preferred., • Knowledge of HVAC products, construction materials, or engineering supplies is a strong advantage., • Strong negotiation and communication skills., • Detail-oriented with excellent organizational and multitasking abilities., • Proficient in MS Office (Excel, Word, Outlook)., • Ability to work independently and in a team environment. Work Hours & Environment • Full-time position, • Fast-paced environment working with clients, suppliers, and internal teams, • May require occasional field visits or supplier coordination Preferred Skills • Strong customer service skills, • Ability to handle pressure and meet deadlines, • Basic understanding of technical specifications for HVAC systems, • Reliable, proactive, and resourceful attitude

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  • Entrepreneurial Internship-Learn business from the inside out
    Entrepreneurial Internship-Learn business from the inside out
    2 months ago
    $45000–$65000 yearly
    Full-time
    Manhattan, New York

    Are you someone who dreams of running your own business one day? Do you thrive in fast-paced, people-driven environments where your effort directly impacts your results? At Fifth Avenue Group, we’re offering a unique Entrepreneurial Internship designed to give you real-world experience in business development, sales, marketing, leadership, and team management. This isn’t a coffee-fetching internship — it’s a hands-on opportunity to learn what it takes to build, grow, and lead a successful organization from the ground up. What You’ll Learn: - Sales and marketing fundamentals through direct client interactions - Customer acquisition and brand representation strategies - Leadership and team development through mentorship and coaching - Business operations, goal setting, and performance management - Recruitment, training, and people development systems What We’re Looking For: - Ambitious, self-motivated individuals with an entrepreneurial mindset - Strong communication and interpersonal skills - Student mentality and willingness to learn through experience - Team-oriented attitude with leadership potential - Background or interest in business, marketing, or management What We Offer: - Hands-on training and one-on-one mentorship from experienced leaders - A dynamic, high-energy team environment - Clear advancement opportunities for long-term growth - Travel opportunities for business and networking events - Recognition-based culture that celebrates achievement and development If you’re serious about building your career — not just finding another internship — this program will give you the tools, mindset, and experience to succeed as a future entrepreneur or business leader.

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    No experience
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  • Team Member
    Team Member
    2 months ago
    Full-time
    Manhattan, New York

    We are looking for Crew Members to join our Dunkin' team! Crew Members are responsible for delivering great and friendly guest experiences. They prepare products according to operational and quality standards and serve them with enthusiasm in a clean, fast paced environment. They work as part of a team to meet our Guests’ needs and give them a reason to come back. Benefits: Flexible scheduling to meet your needs Paid on the job training provided Growth potential we promote from within Free meals and employee discounts Medical benefits and 401k with employer match Employee referral program up to $100 cash Summary: Crew Members are generally responsible for delivering great and friendly guest experiences. They prepare products according to operational and quality standards and serve them with enthusiasm in a clean, fast paced environment. They work as part of a team to meet our Guests needs and give them a reason to come back. Responsibilities Include: Team Environment Work well and interacts with others respectfully Respond positively to coaching and feedback Communicate with team members Able to learn and execute multiple tasks Operational Excellence Provide guest service Resolve guest issues Follow Brand standards, recipes and systems Follow safety, food safety and sanitation guidelines; comply with all applicable laws Maintain clean and neat work environment Profitability Execute restaurant standards and marketing initiatives Handle POS transactions and payments with accuracy Prepare and deliver all products according to Brand standards Skills/Qualifications Fluent in English Basic computer skills Capable of counting money and making change Able to operate restaurant equipment (minimum age requirements may apply) Competencies Guest Focus Understands and exceeds guest expectations, needs and requirements Develops and maintains guest relationships Displays a sense of urgency with guests Seeks ways to improve guest satisfaction; asks questions, commits to follow-through Resolves guest concerns by following Brand recommended guest recovery process Passion for Results Sets and maintains high standards for self and others, acts as a role model Consistently meets or exceeds goals Contributes to the overall team performance; understands how his/her role relates to others Problem Solving and Decision Making Identifies and resolves issues and problems Uses information at hand to make decisions and solve problems; includes others when necessary Interpersonal Relationships & Influence Develops and maintains relationships with team Operates with integrity; demonstrates honesty, treats others with respect, keeps commitments You are applying for work with a franchisee of Dunkin, not Dunkin Brands, Inc. or any of its affiliates. Any application or information you submit will be provided solely to the franchisee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who are solely responsible for their own employees and set their own wage and benefit programs that can vary among franchisees. 2020 Coastal Franchising, LLC. The Dunkin' trademarks, logos and designs are trademarks of DD IP Holder LLC. Company Introduction Founded in 1950, Dunkin' is America's favorite all-day, everyday stop for coffee and baked goods. Dunkin' is a market leader in the hot regular/decaf/flavored coffee, iced regular/decaf/flavored coffee, donut, bagel and muffin categories. Dunkin' has earned a No. 1 ranking for customer loyalty in the coffee category by Brand Keys for 14 years running. The company has more than 13,100 restaurants in 41 countries worldwide. Based in Canton, Mass., Dunkin' is part of the Dunkin' Brands Group, Inc. family of companies.

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  • Front of House Manager
    Front of House Manager
    2 months ago
    $80000–$95000 yearly
    Full-time
    Manhattan, New York

    Job Summary We are looking for a highly personable and attentive Front of House Manager whose primary focus is the customer experience, ensuring every guest feels welcomed, valued, and completely satisfied. While your main priority is being the dedicated, visible face of our establishment, you will also be responsible for essential administrative duties, specifically staff scheduling and communication. If you are someone who genuinely enjoys connecting with people and is organized enough to manage a smooth schedule, this is the perfect role for you. Core Focus: Guest Experience (Approx. 80% of Role) Your primary duties revolve around direct customer interaction and ensuring a seamless, positive visit for all guests: • Guest Relations: Be a constant, visible presence on the floor. Greet guests warmly, manage the flow of seating, and personally check on tables throughout their meal to ensure satisfaction., • Proactive Service: Anticipate customer needs before they are voiced (e.g., offering an extra drink, clearing a small item, or noticing a slight delay)., • Issue Resolution: Handle all customer complaints or concerns immediately and effectively with empathy, grace, and professionalism, turning a potentially negative experience into a positive one., • Environment Check: Continuously monitor the atmosphere—lighting, music, cleanliness, and overall energy—making sure the environment contributes positively to the guest experience., • Staff Support: Act as a communication bridge, quickly relaying critical information, special requests, or urgent table needs to the service staff or kitchen., • Administrative and Communication Responsibilities (Approx. 20% of Role), • These duties ensure the team is prepared to deliver excellent service:, • Staff Scheduling: Create, manage, and post the weekly staff schedule efficiently, ensuring proper coverage for all shifts while controlling labor costs., • Required App Proficiency: Must be experienced and proficient in using the Sling scheduling application for all scheduling tasks., • Team Communication: Ensure the finalized schedule and any urgent shift changes are promptly posted to the designated employee group chat platform., • Time-Off Management: Review and approve/deny time-off requests based on operational needs and staffing levels., • Qualifications, • Proven Experience: Minimum of [X] years of experience in a high-volume, customer-facing role, preferably in hospitality or a similar service industry., • Sling Proficiency is a Must: Demonstrated experience creating and managing schedules using the Sling scheduling application., • Tech Savvy: Comfortable using group communication platforms (like WhatsApp, Slack, etc.) to share information with staff., • People-First Attitude: An absolute passion for customer service and a natural ability to connect with diverse personalities., • Communication Skills: Exceptional verbal communication skills; the ability to speak clearly, listen actively, and respond professionally under pressure., • Does this updated description accurately reflect the balance between customer care and administrative duties you're looking for?

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