Interpersonal communication jobs in Rahway, New Jersey - Page 11Create job alerts

Job DescriptionBenefits: • 401(k), • Competitive salary, • Flexible Scheduling, • Competitive Salary Responsibilities • Assist with personal hygiene needs and dressing, • Assist with mobility, walking, and physical therapy exercises, • Prepare meals and snacks, • Light housekeeping activities, • Dispense medication, • Provide companionship, • Assist with errands and shoppingQualifications, • Previous experience as a Caregiver, Home Health Aide, or similar role is preferred, • First aid and CPR-certified, • Knowledge of basic housekeeping tasks and cooking skills, • Ability to adhere to all health and safety guidelines, • Excellent communication and interpersonal spills, • Ability to lift heaving objects, • Compassionate, respectful, ethical

Job DescriptionBenefits: • 401(k), • Competitive salary, • Flexible Scheduling Responsibilities • Assist with personal hygiene needs and dressing, • Assist with mobility, walking, and physical therapy exercises, • Prepare meals and snacks, • Light housekeeping activities, • Dispense medication, • Provide companionship, • Assist with errands and shoppingQualifications, • Previous experience as a Caregiver, Home Health Aide, or similar role is preferred, • First aid and CPR-certified, • Knowledge of basic housekeeping tasks and cooking skills, • Ability to adhere to all health and safety guidelines, • Excellent communication and interpersonal spills, • Ability to lift heaving objects, • Compassionate, respectful, ethical

Job DescriptionBenefits: • 401(k), • Competitive salary, • Flexible Scheduling, • Competitive Salary Responsibilities • Assist with personal hygiene needs and dressing, • Assist with mobility, walking, and physical therapy exercises, • Prepare meals and snacks, • Light housekeeping activities, • Dispense medication, • Provide companionship, • Assist with errands and shoppingQualifications, • Previous experience as a Caregiver, Home Health Aide, or similar role is preferred, • First aid and CPR-certified, • Knowledge of basic housekeeping tasks and cooking skills, • Ability to adhere to all health and safety guidelines, • Excellent communication and interpersonal spills, • Ability to lift heaving objects, • Compassionate, respectful, ethical

Job DescriptionBenefits: • 401(k), • Competitive salary, • Flexible Scheduling, • Competitive Salary Responsibilities • Assist with personal hygiene needs and dressing, • Assist with mobility, walking, and physical therapy exercises, • Prepare meals and snacks, • Light housekeeping activities, • Dispense medication, • Provide companionship, • Assist with errands and shoppingQualifications, • Previous experience as a Caregiver, Home Health Aide, or similar role is preferred, • First aid and CPR-certified, • Knowledge of basic housekeeping tasks and cooking skills, • Ability to adhere to all health and safety guidelines, • Excellent communication and interpersonal spills, • Ability to lift heaving objects, • Compassionate, respectful, ethical

Job DescriptionBenefits: • 401(k), • Competitive salary, • Flexible Scheduling, • Competitive Salary Responsibilities • Assist with personal hygiene needs and dressing, • Assist with mobility, walking, and physical therapy exercises, • Prepare meals and snacks, • Light housekeeping activities, • Dispense medication, • Provide companionship, • Assist with errands and shoppingQualifications, • Previous experience as a Caregiver, Home Health Aide, or similar role is preferred, • First aid and CPR-certified, • Knowledge of basic housekeeping tasks and cooking skills, • Ability to adhere to all health and safety guidelines, • Excellent communication and interpersonal spills, • Compassionate, respectful, ethical

Job DescriptionSalary: $16 - $18 Job Title: Respite Worker Reports To: Staffing Coordinator Job Description: Providing relief for parents of children with disabilities through providing support while the caregiver can leave and take care of other personal/household-related matters. As well as the below elements. Tasks: You will be required to assist the family with recreational and leisure-related activities, which may include an array of home and community involvement. Basic Abilities: Experience in working with children with disabilities. Provide supervision, boundary limitations, and maintain a safe and positive environment. Compatibility: Be able to engage the child and provide quality care in a friendly, patient, and compassionate manner. Effective Communication: Be able to initiate and receive verbal communication between managers, clients, and parents regarding how to deliver service and resolve issues. Qualifications: Ideal applicants should have experience in working with children with disabilities, effective interpersonal skills, be able to maintain satisfactory working relationships with families and other professionals, and have time management skills. Educational Requirement: High School Diploma; some college experience preferred; however, not mandatory. Locations : Multiple Location in state of NJ, Preferably Morris, Essex, Union, Middlesex and Bergen Counties.

Job DescriptionBenefits: • 401(k), • Competitive salary, • Flexible Scheduling, • Competitive Salary Responsibilities • Assist with personal hygiene needs and dressing, • Assist with mobility, walking, and physical therapy exercises, • Prepare meals and snacks, • Light housekeeping activities, • Dispense medication, • Provide companionship, • Assist with errands and shoppingQualifications, • Previous experience as a Caregiver, Home Health Aide, or similar role is preferred, • First aid and CPR-certified, • Knowledge of basic housekeeping tasks and cooking skills, • Ability to adhere to all health and safety guidelines, • Excellent communication and interpersonal spills, • Ability to lift heaving objects, • Compassionate, respectful, ethical

Job DescriptionBenefits: • 401(k), • Competitive salary, • Flexible Scheduling, • Competitive salary Responsibilities • Assist with personal hygiene needs and dressing, • Assist with mobility, walking, and physical therapy exercises, • Prepare meals and snacks, • Light housekeeping activities, • Dispense medication, • Provide companionship, • Assist with errands and shoppingQualifications, • Previous experience as a Caregiver, Home Health Aide, or similar role is preferred, • First aid and CPR-certified, • Knowledge of basic housekeeping tasks and cooking skills, • Ability to adhere to all health and safety guidelines, • Excellent communication and interpersonal spills, • Ability to lift heaving objects, • Compassionate, respectful, ethical

Job DescriptionBenefits: • 401(k), • Competitive salary, • Flexible Scheduling, • Competitive Salary Responsibilities • Assist with personal hygiene needs and dressing, • Assist with mobility, walking, and physical therapy exercises, • Prepare meals and snacks, • Light housekeeping activities, • Dispense medication, • Provide companionship, • Assist with errands and shoppingQualifications, • Previous experience as a Caregiver, Home Health Aide, or similar role is preferred, • First aid and CPR-certified, • Knowledge of basic housekeeping tasks and cooking skills, • Ability to adhere to all health and safety guidelines, • Excellent communication and interpersonal spills, • Ability to lift heaving objects, • Compassionate, respectful, ethical

Job DescriptionBenefits: • 401(k), • Competitive salary, • Flexible Scheduling, • Competitive salary Responsibilities • Assist with personal hygiene needs and dressing, • Assist with mobility, walking, and physical therapy exercises, • Prepare meals and snacks, • Light housekeeping activities, • Dispense medication, • Provide companionship, • Assist with errands and shoppingQualifications, • Previous experience as a Caregiver, Home Health Aide, or similar role is preferred, • First aid and CPR-certified, • Knowledge of basic housekeeping tasks and cooking skills, • Ability to adhere to all health and safety guidelines, • Excellent communication and interpersonal spills, • Ability to lift heaving objects, • Compassionate, respectful, ethical

Job DescriptionBenefits: • 401(k), • Competitive salary, • Flexible Scheduling, • Competitive Salary Responsibilities • Assist with personal hygiene needs and dressing, • Assist with mobility, walking, and physical therapy exercises, • Prepare meals and snacks, • Light housekeeping activities, • Dispense medication, • Provide companionship, • Assist with errands and shoppingQualifications, • Previous experience as a Caregiver, Home Health Aide, or similar role is preferred, • First aid and CPR-certified, • Knowledge of basic housekeeping tasks and cooking skills, • Ability to adhere to all health and safety guidelines, • Excellent communication and interpersonal spills, • Ability to lift heaving objects, • Compassionate, respectful, ethical

Job Description Why Turtle? At Turtle, we’re redefining what it means to be an industry leader in electrical distribution, and we want you to be part of our exciting journey! For over 100 years, we’ve built a reputation for innovation, excellence, and exceptional customer service—and we’re just getting started. We are a diverse, passionate team spread across the US, Canada, Mexico, and Puerto Rico, committed to growth, learning, and creating opportunities for each other. At Turtle, every day is a chance to make a real difference, solve complex challenges, and push the boundaries of what’s possible. We believe in fostering an environment that inspires collaboration and sparks creativity, where employees are empowered to contribute to our mission and shape the future of the industry. If you're looking for a fast-paced, dynamic career where your ideas are valued and your growth is prioritized, Turtle is the place for you. Join us and be a part of a company that’s making waves and empowering its people to do extraordinary things every sing. About the Role Are you looking to expand your skill set this summer? Turtle has the internship for you! As an Intern, you will spend the summer learning core business functions. Under management supervision, Interns will be tasked with completing 1 or 2 business related projects. At the end of the summer internship, Interns will take part in a formal presentation to senior leadership on the completed projects. To facilitate this knowledge gathering, Interns will rotate through key departments; gaining an understanding of our business, processes and culture. Key components of the Turtle Internship experience may include, but are not limited to: • Electrical Sales, • Warehouse Operations, • Electrical Project Management, • Logistics, • Supply Chain, • Data Analysis, • E-Commerce, • Marketing Performance Expectations: • Gain an understanding of the basics of e-commerce, • Develop further skill sets in data analysis with real world applications in relation to E-Commerce, • Exposure to a fast-growing company that is in the process of launching an E-commerce presence, • Solid analytical and problem-solving skills, • Excellent communication and interpersonal skills, • Ability to work both independently and as part of a team, • Introduction to real world application of Agile thinking, • Exposure to Supply Chain logistics, maintenance and operations, • Developing skill sets for social media applications and analytics, • Aiding in the development of marketing plans, CRM maintenance and event, • Project Management What You’ll Bring: • Pursuing a bachelor’s in business, sales, industrial distribution or a related field, • Participation in extracurricular activities to demonstrate time management and multitasking skills, • Attend all activities sponsored by Turtle during employment, • Drive to work in a fast-paced environment, • Ability to take ownership of the project and see it to the end, • Ability to analyze and assess situations to come up with the best solution, • Agile mindset, • Strong analytical skills, • Knowledge of Microsoft Office, • Must be well organized, detail oriented, efficient, with good time management, and ready to support at a moment’s notice, • Successfully complete a pre-employment drug test and background check, • Complete & Submit on-line application, resume, transcripts Who We Are Founded in 1923, Turtle is a fourth-generation, family-owned, and three-generation women-owned business, and one of the nation’s largest independent electrical and industrial distributors. Headquartered in Clark, NJ, our Electrical Distribution division operates 14 branches spanning from coast to coast. It is a significant force in the engineering and procurement of power distribution, automation, lighting, and energy projects, offering integrated services for the industrial and construction markets. Turtle Integrated division provides on-site MRO procurement, cost-saving, and spend analytics across the US and in Canada, Puerto Rico, and Mexico. What To Do Next You can begin by filling out our application online. If you want to learn more about Turtle, please visit our website or our social medias! LinkedIn: @Turtle Instagram: @TurtleandHughes Facebook: @TurtleandHughes Twitter: @TurtleandHughes YouTube: @TurtleandHughes Turtle is proud to be is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, gender identity or expression, national origin, disability, genetic information, pregnancy, marital status, military or veteran status, or any other protected characteristic as outlined by federal, state, or local laws.

Job DescriptionBenefits: • Competitive salary, • Employee discounts Job Description: We are looking for a caring and experienced Home Health Aide to assist an elderly patient in Plainfield, NJ from 10 AM to 6 PM every Tuesday, Thursday, and Saturday. The ideal candidate should have experience working with Alzheimers patients and be comfortable around dogs. The primary responsibilities include assisting with activities of daily living (ADLs), bathing, feeding, medication management, and meal preparation. Responsibilities: • Provide compassionate care to an elderly patient with Alzheimers., • Assist with activities of daily living (ADLs), including bathing, dressing, and grooming., • Administer medication as prescribed., • Prepare and serve nutritious home-cooked meals., • Engage the patient in meaningful activities and companionship., • Maintain a safe and clean environment., • Communicate effectively with the patient, family members, and healthcare providers., • Monitor and report any changes in the patients condition.Requirements:, • Certified Home Health Aide (CHHA) in the state of New Jersey., • Previous experience working with Alzheimers patients., • Comfortable and not afraid of dogs., • Ability to prepare and cook homemade meals., • Strong communication and interpersonal skills., • Reliable, compassionate, and patient-focused., • Ability to work independently and as part of a team., • Must be able to pass a background check.Preferred Qualifications:, • Experience with Alzheimers care., • Passion for cooking and meal preparation., • Previous experience in a similar role.Benefits:, • Competitive salary based on experience., • Flexible work schedule., • Supportive and caring work environment., • Opportunities for professional growth and development.

Job DescriptionBenefits: • Bonus based on performance, • Competitive salary, • Paid time off, • Training & development Role Overview: As a Customer Service Representative, you will be the frontline support for our customers, handling inquiries, assisting with policy changes, and helping process claims. Your attention to detail and empathetic approach will enhance client satisfaction and contribute to the agencys ongoing success. Key Responsibilities: • Respond promptly to customer inquiries and provide clear policy information., • Assist customers with policy updates, changes, and renewals., • Process insurance claims and follow up to ensure resolution., • Maintain accurate and up-to-date records of all customer interactions., • Collaborate with team members to deliver seamless customer service.Qualifications:, • Strong communication and interpersonal skills., • Detail-oriented with the ability to multitask effectively., • Customer-focused attitude with empathy and professionalism.Why Join Us?, • Opportunity for career advancement within a supportive team., • Develop your skills in a respected insurance agency., • Work in a positive environment that values your contributions.

Job DescriptionBenefits: • Bonus based on performance, • Competitive salary, • Opportunity for advancement, • Paid time off We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: • Answer customer inquiries and provide policy information., • Assist customers with policy changes and updates., • Process insurance claims and follow up with customers., • Maintain accurate records of customer interactions.QUALIFICATIONS:, • Communication and interpersonal skills., • Detail-oriented and able to multitask., • Previous customer service experience preferred.

Job DescriptionBenefits: • Bonus based on performance, • Company parties, • Dental insurance, • Flexible schedule, • Health insurance, • Opportunity for advancement, • Paid time off, • Training & development As a bilingual agent (hablo Ingls y Espaol) and lifelong Central New Jersey resident, Ive built my agency on connection, compassion, and commitment. With a Bachelor of Science from Centenary University and over 23 years of State Farm experience, I earned the opportunity to open my doors as an agent in April 2021. Becoming a State Farm Agent isnt something that happens overnightits a journey built on helping others, something Im deeply passionate about. Being a Legacy Agent (my parents are also State Farm Agents), this career is more than a jobits part of my family and my purpose. But my most important role? Im a proud mom to an amazing child with autism. Being a special needs parent has shaped how I lead with empathy, advocate fiercely, and celebrate every milestoneat home and in business. My passion is helping others feel confident about their future by preparing for the unexpected and making space for their goals and dreams. Were here to serve the communities of New Jersey, New York, and Pennsylvania with Automobile, Homeowners, Renters, Condominium, Commercial, Pet, and Life Insurance. You can find us in the heart of the Rahway Arts District inside The Mall on East Cherry Street, right across from The Waiting Room Restaurant. ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Alexa Santana - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: • Answer customer inquiries and provide policy information., • Assist customers with policy changes and updates., • Process insurance claims and follow up with customers., • Maintain accurate records of customer interactions.QUALIFICATIONS:, • Communication and interpersonal skills., • Detail-oriented and able to multitask., • Previous customer service experience preferred.

Job DescriptionPharmaceutical Sales Representative – Entry Level or Experienced If you are looking to work as a Pharmaceutical Sales Representative and promote innovative as well as clinically proven pharmaceutical products then we want to talk to you. We are dedicated to improving the lives of patients and families who benefit from our products. All of our Pharmaceutical Sales Reps have played a pivotal role in our success and continues to help fuel our growth. As a result, we are again expanding our pharmaceutical sales rep force throughout the United States. We are recruiting quality sales professionals with the ability to contribute at a high level and improve on an already outstanding pharmaceutical sales rep team. Each of one of our Pharmaceutical Sales Representatives is responsible for meeting physicians and patient needs while developing strong and lasting relationships with other healthcare providers and their staff. This is an outstanding opportunity to launch a pharmaceutical sales career with a leading company. Additionally, our company provides professional development and industry leading compensation plans for high achievers. Job Description for our Pharmaceutical Sales Rep opportunity: • Accountability, positive attitude, resilience, curiosity, fearlessness, creativity, drive and confidence, • Demonstrate self-motivation by functioning independently with a high degree of initiative, entrepreneurship and autonomy while achieving both short and long term goals, • Demonstrate the ability to quickly gain understanding of behavioral health/psychiatric disease states, products, market dynamics and practice settings, • Ability to comprehend knowledge of products, clinical studies, protocols and guidelines and utilizing that knowledge to deliver information in a sales environment, • Develop and execute territory pharmaceutical sales rep business plans for assigned brands while achieving consistent sales growth within the territory, • Promote pharmaceutical products ethically and within compliance based on company’s sales process and approved marketing strategy, • Sales ability and some sales experience is preferred, • Ability to understand and communicate highly scientific and technical medical information., • Excellent communication / interpersonal skills, • Passion for excellence / embrace competition, • Demonstrated success in persuasion, influence and negotiation skills, • Documented leadership ability We will consider all qualified applicants for employment without discrimination on grounds of disability, sex or sexual orientation, pregnancy or maternity leave status, race or national or ethnic origin, age, religion or belief, gender identity or re-assignment, marital or civil partnership status, protected veteran status (if applicable) or any other characteristic protected by law. Powered by JazzHR FGu46IHCKW

Job Description Position Type: Part-time About Us: At Be-Glam Hair Boutique, we are committed to providing our clients with exceptional hairstyling services in a welcoming and professional environment. We pride ourselves on our passion for beauty, creativity, and customer satisfaction. Join our talented team and help us transform our clients’ hair dreams into reality! Job Description: We are seeking a skilled and motivated Hair Stylist to join our dynamic team. You will be responsible for providing high-quality haircuts, color services, styling, and treatments to clients. The ideal candidate will have a passion for the beauty industry, a keen eye for detail, and the ability to deliver personalized services that exceed client expectations. Responsibilities: • Provide haircuts, color treatments, and styling services based on client preferences and current trends., • Offer professional advice on hair care, styling products, and maintenance., • Maintain a clean, organized, and safe work environment., • Stay updated on the latest industry trends, techniques, and products., • Build and maintain a loyal client base through excellent service and customer relationships., • Ensure all tools and equipment are sanitized and in good working condition., • Manage appointment schedules and ensure timely service delivery., • Follow salon policies and adhere to health and safety regulations., • Participate in team meetings and training sessions to enhance skills and services. Qualifications: • Valid cosmetology license (as required by local regulations)., • Proven experience as a Hair Stylist with a strong portfolio of work., • Expertise in cutting, coloring, and styling techniques., • Excellent communication and interpersonal skills., • Ability to work in a fast-paced, client-focused environment., • Knowledge of hair care products and treatments., • Strong attention to detail and a passion for beauty and fashion., • Ability to build rapport with clients and ensure their satisfaction. Preferred Qualifications: • Experience with advanced techniques (e.g., balayage, keratin treatments, etc.)., • Already has their own clientele., • Sales experience with hair products or retail. Benefits: • Competitive pay (base salary + tips + commissions)., • Ongoing training and professional development., • Flexible work schedule., • Discounts on salon products and services., • A supportive and friendly work environment. If you’re a creative, dedicated, and passionate stylist looking to grow your career in a thriving salon, we encourage you to apply today!

Job DescriptionCompany Description Abercrombie & Fitch Co. is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs. The company operates a family of brands, including Abercrombie & Fitch, YPB, abercrombie kids, Hollister and Gilly Hicks, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. Abercrombie & Fitch Co. operates over 750 stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites abercrombie.com, abercrombiekids.com, and hollisterco.com. At Abercrombie & Fitch Co., we lead with purpose and always put our people first. Job Description The Key Lead is responsible for ensuring all customers receive quality in-store experience. They do this by acting as the Floor Supervisor, providing guidance and coaching to Brand Reps and Stock Associates ensuring store operations are running effectively. The Key Lead is part of the store leadership team, responsible for driving store performance on the floor through customer experience and team achievement of daily sales. What You’ll Do Open and Closing Routines Product Knowledge & Brand Awareness Business Understanding Proactive Thinking Attention to Detail Register/Point of Sales use Asset Protection Visual Displays System Skills Work Schedule Requirements -Schedule will vary weekly but should expect to work at least 12-16 hours per week. -Required availability on Saturdays and Sundays as well as certain holidays. -In addition, during peak timeframes, hours will increase to support the needs of the business. Qualifications What it Takes Education- High School Diploma/ G.E.D. equivalent preferred Retail Experience- At least 1 year of retail experience is preferred. Supervisor/ Managerial Experience- No supervisory/ management experience is required. Customer Focus Communication Interpersonal Interaction Fashion Trend Knowledge Outgoing Assertiveness Adaptability/Flexibility & Stress Tolerance Poise & Ambition Multi-Tasking Applied Learning Work Ethic Omni Channel Services Additional Information What You’ll Get As an Abercrombie & Fitch Co. (A&F Co.) associate, you’ll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. A&F is committed to providing simple, competitive, and comprehensive benefits that align with our Company’s culture and values, but most importantly – with you! We also provide competitive incentives to reward the commitment our associates have for moving our global business forward: Quarterly Sales Incentive Bonus Merchandise Discount Flexible Schedule Opportunities for Career Advancement Opportunity to Become a Brand Affiliate Training and Development A Global Team of People Who'll Celebrate you for Being YOU The starting rate for this position is $19.00 per hour (i.e., the recruiting pay range for this position is $19.00 - $19.00 per hour). The starting rate and range may be modified in the future. FOLLOW US ON INSTAGRAM @LIFEATANF Abercrombie & Fitch Co. is an Equal Opportunity employer

Job Description Company Overview World Insurance Associates (“World”) is a unique financial services organization with a global network of brokers and specialists who empower people to make informed decisions to improve their risk management outcomes, modernize their benefits programs, and help them achieve their long-term financial goals. Founded in 2011, World is one of the fastest-growing, Top 25 insurance brokers in the U.S. with nearly 3,000 employees in more than 300 offices across North America and the U.K. World specializes in personal and commercial insurance, surety and fidelity bonding, employee and executive benefits, investment advisory and retirement plan services, and payroll & HR solutions. Position Summary • Works independently, to provide support to lead service and/or Client Advisors, by following established workflows and procedures on routine work. Has substantial understanding of the job and applies company policies and producers to complete ALL Primary Activities., • Setup and maintain accurate account details, contacts, and policy information in EPIC, • Process renewals, endorsement, acknowledgments, cancellations and proofs of insurance, • Attach, organize, and name documents in EPIC, • Initiate endorsements, proofs of insurance and invoices, • Leverage templates and system generated letters and forms to produce standard communications to clients and carriers, including BOR, client pre-renewal letters, proposal letters, change request, etc., • May pull items such as MVR, CLUES, Risk Meters, RCE etc., • Generate and send renewal proofs, if requested, • Check endorsement against request, • Knowledge of Excel, Word, and other MS Office products to include basic formatting, • Knowledge of agency management systems and Carrier sites., • Possesses a basic understanding of property and casualty coverage., • Dedicated to meeting the expectations and requirements of co-workers and clients. Able to quickly find common ground and solve problems., • Able to meet quality standards and achieve urgent tasks., • Strong written, oral, and interpersonal communication skills, • Able to follow a well-established and familiar set of activities and/or process to derive a solution. Physical Demands Office work involves working at a desk most of the time, using a stand-up/sit-down adjustable desk. Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently to lift, carry, push, pull, or otherwise move objects. Typing, grasping, and repetitive motion typically is required every day, and walking and standing are required occasionally. Equal Employment Opportunity At World Insurance Associates (WIA), we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our products, and our community to flourish. WIA is honored to be an equal opportunity workplace. We are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national orientation, age, citizenship, marital status, disability, gender identity, sexual orientation, or Veteran status. In addition, WIA makes reasonable accommodations to known physical or mental limitations of an otherwise qualified applicant or employee with a disability, unless the accommodation would impose an undue hardship on the operation of our business. To Executive Search Firms and Staffing Agencies World does not accept unsolicited resumes from any agencies that have not signed a mutual service agreement. All unsolicited resumes will be considered World’s property, and World will not be obligated to pay a referral fee. This includes resumes submitted directly to Hiring Managers without contacting World’s Human Resources Talent Department. #LI-MA1 Powered by JazzHR oGD1pCXXHL

Job Description iCreditWorks offers a highly configurable Platform-as-a-Service (PaaS) “Point-of-Sale” (POS) lending solution, including a first-in-market native mobile App and integrated payment technologies to drive B2B/B2B2C financing. Through cutting-edge mobile technology and artificial intelligence, we’re revolutionizing access to credit by delivering a seamless user experience for healthcare consumers and beyond. Join us in building innovative solutions that empower consumers and professionals alike! Position Overview As the Senior Vice President, Loan Servicing and Collections, you will be responsible for leading all loan servicing and operational activities for the Company, reporting to the Chief Loan Operations and Servicing Officer. This role involves managing all aspects of the service experience delivered through internal and outsourced teams. The ideal candidate will have extensive experience in loan servicing and operations, exceptional leadership skills and a track record of leveraging leading-edge technology solutions to maximize engagement, customer satisfaction and support rapid scale. This role is also accountable for defining and executing a forward-looking digital servicing vision, leveraging advanced automation, data-driven decisioning, and emerging technologies, including agentic AI, to evolve servicing and collections into a scalable, efficient, compliant, and highly personalized operating model. Key Responsibilities Leadership • Provide leadership, guidance, and mentorship to the servicing and collections team, fostering a culture of accountability, collaboration, and continuous improvement partnering with internal and outsourced resource, • Set clear performance expectations, establish goals, and monitor team performance to achieve service and collection targets and key performance indicators (KPIs)., • Conduct regular performance evaluations, provide constructive feedback, and identify opportunities for training and development., • Serve as an executive sponsor for servicing technology modernization and AI-enablement initiatives, representing Servicing in enterprise-wide digital transformation efforts. Customer Service • Develop and implement service strategies and procedures to deliver a world-class experience with every interaction., • Foster a customer-centric culture within the servicing and collections team, emphasizing empathy, professionalism, and effective communication., • Maintain high levels of customer satisfaction by providing efficient and effective service across multiple services channels., • Handle escalated customer issues and complaints, ensuring timely and satisfactory resolution., • Gather and analyze customer feedback to improve servicing processes. Own and lead strategies to further enhance our external service reputation. Collections • Develop and implement collections strategies, policies, and procedures to optimize recovery efforts, aligned with the company's goals and risk appetite., • Analyze delinquency and portfolio performance trends to identify areas for improvement and refine collection strategies., • Collaborate with senior management to establish collection targets and performance benchmarks aligned with organizational objectives., • Manage relationships with third-party vendors and partners, such as collection agencies and legal firms, to ensure alignment with company standards and objectives. Digital Transformation & Technology Enablement • Define and own the long-term digital vision for loan servicing and collections, emphasizing automation-first and AI-enabled operating models., • Lead the evaluation, design, and implementation of advanced servicing technologies, including workflow automation, intelligent decision engines, self-service capabilities, and agentic AI solutions., • Identify and deploy agentic AI use cases to enhance servicing efficiency and effectiveness, including but not limited to: intelligent case intake, triage, and routing, automated and AI-assisted borrower communications and agent assist tooling and real-time decision support, • Establish governance frameworks, controls, and KPIs for automated and AI-driven servicing activities. Process Optimization • Continuously evaluate and streamline collection processes, workflows and borrower communications to enhance effectiveness and improve the customer experience., • Lead initiatives to redesign servicing and collections processes to support straight-through processing, digital self-service, and intelligent automation, replacing manual and reactive workflows with data-driven and AI-assisted operating models., • Collaborate with cross-functional teams, including risk management, compliance, operations, and IT, to implement process improvements and system enhancements. Compliance and Risk Management • Ensure all loan servicing activities comply with federal and state regulations and internal policies. Partner with compliance on regulatory changes and update servicing procedures and practices accordingly., • Assess credit risk and develop strategies to mitigate potential losses, including early identification of high-risk accounts and implementation of proactive risk management measures., • Monitor and analyze portfolio performance metrics, such as delinquency rates, charge-off rates, and recovery rates, to identify emerging risks and opportunities for portfolio optimization., • Implement effective loss mitigation strategies, including loan modifications and settlements, to minimize losses and maximize recovery., • Partner with the Credit team to evaluate credit policy changes to mitigate future risk based on historic and emerging trends. Reporting and Analysis: • Generate, analyze, and present reports on loan servicing metrics to senior management., • Identify trends, issues, and areas for improvement within the loan servicing department., • Utilize data and facts to make informed decisions and recommendations., • Develop reporting frameworks that measure the impact of automation and AI initiatives on cost-to-serve, resolution times, recovery performance, compliance outcomes, and customer satisfaction Qualifications • Bachelor's degree in business administration, finance, or a related field., • Minimum of 10 years of progressive experience in loan servicing and collections, with at least 5 years in a leadership role., • Proven experience in customer service and consumer collections management, preferably in the financial services industry, with a track record of achieving collection targets and reducing delinquency rates., • Experience implementing innovative technology solutions to improve collections outcomes, preferably with integration with an app-based solution., • Demonstrated experience leading digital transformation initiatives within loan servicing, collections, or financial operations., • Hands-on experience implementing automation technologies, AI/ML-driven decisioning, or intelligent virtual/agent-assist solutions in a regulated environment., • Strong leadership and managerial skills, with the ability to motivate and inspire team members, drive results, and foster a culture of excellence and accountability., • In-depth knowledge of consumer lending products, credit risk management principles, and collections best practices., • Excellent analytical, problem-solving, and decision-making skills, with the ability to analyze complex data, identify trends, and develop actionable insights., • Exceptional communication and interpersonal skills, with the ability to build rapport with internal stakeholders, external partners, and customers, and effectively communicate complex concepts to diverse audiences., • Strong project management skills, with the ability to prioritize and manage multiple initiatives simultaneously and drive cross-functional collaboration., • Commitment to maintaining high ethical standards, integrity, and confidentiality in all aspects of service and collections interactions., • Willingness to adapt to a fast-paced and dynamic work environment, embrace change, and proactively seek opportunities for professional growth and development., • Commercial/small business service and collections experience preferred., • Working knowledge of AI governance, model risk management, and regulatory expectations related to automated and AI-driven customer interactionsCompany DescriptioniCreditWorks, one of the fastest-growing FinTech platforms in the United States, offers innovative “Point-of-Sale” lending and digital payment technologies, including the first-in-market native mobile App that reinvents B2B/B2B2C lending.iCreditWorks, one of the fastest-growing FinTech platforms in the United States, offers innovative “Point-of-Sale” lending and digital payment technologies, including the first-in-market native mobile App that reinvents B2B/B2B2C lending.