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Job DescriptionSr. Help Desk Engineer Mid-Town Manhattan, NY (100% onsite) 3-6 Month contract Job Overview: We are seeking a highly skilled and experienced Sr. Help Desk Engineer (Contractor) to assist with the technology consolidation of multiple entities into a unified environment. This is a hands-on, 100% onsite role in Mid-Town Manhattan, ideal for someone experienced with desktop buildouts, profile migration, endpoint management, and project-based user support. Key Responsibilities: • Build, configure, and deploy Windows desktops and laptops for end users across multiple organizations, • Create and migrate user profiles as part of the entity consolidation project, • Update, test, and troubleshoot desktop software and operating systems, • Ensure smooth onboarding of users and devices using Microsoft Intune and Windows Autopilot, • Provide Tier 2/3 support for desktop hardware/software issues, escalating as needed, • Collaborate with project managers and technical leads to execute migration tasks according to project timelines, • Document processes, configurations, and solutions as needed for project consistency and knowledge sharing, • Support end users in person and respond to service requests efficiently and professionallyRequired Skills & Experience:, • Hands-on experience with Microsoft Intune and Windows Autopilot (required), • Proven ability to build and deploy Windows desktops and manage user profiles, • Strong desktop support skills for both hardware and software in enterprise environments, • Experience with desktop software installations, updates, and troubleshooting, • Experience supporting migrations or consolidations of IT environments is highly desired, • Excellent interpersonal and communication skills, • Proven track record of professionalism and reliability in fast-paced settingsPreferred Qualifications:, • Prior experience in IT consolidation, merger, or acquisition projects, • Familiarity with user data migration tools and scripting a plus (e.g., PowerShell) txcQ03tcMh

Job Description We are sharing a specialised part-time consulting opportunity for professionals experienced in IT support, helpdesk workflows, identity and access management, endpoint administration, SaaS administration, and structured IT operations processes. This role supports current and upcoming remote consulting opportunities focused on structured IT support review, helpdesk workflow analysis, access management documentation, endpoint setup review, SaaS administration, and high-quality project execution. Selected professionals will apply their IT support expertise to review realistic technical support scenarios, evaluate diagnostic steps and requirements, prepare structured written outputs, and support accurate, evidence-based IT workflow tasks. Key Responsibilities Professionals in this role may contribute to: Helpdesk & Ticket Resolution Review • Review IT support scenarios involving helpdesk tickets, diagnostic steps, known resolutions, escalation paths, and technical troubleshooting workflows, • Evaluate ticket responses against required diagnostic procedures, source materials, system behavior, and defined resolution criteria, • Support structured review of troubleshooting notes, runbooks, incident write-ups, and ticket documentation, • Review access management scenarios involving user provisioning, deprovisioning, role-based access, SSO, MFA, permission changes, and account lifecycle workflows, • Evaluate access-change requests against defined roles, approval requirements, security expectations, and target access states, • Support structured review of IAM workflows using systems such as Okta, Active Directory, Entra ID, Google Workspace, Microsoft 365, or similar tools, • Review endpoint and SaaS administration scenarios involving device setup, baseline configuration, license management, admin settings, and target system states, • Evaluate device setup and software access workflows against documented requirements, setup checklists, and configuration standards, • Support structured review of endpoint management materials using tools such as Jamf, Intune, Jira, ServiceNow, or similar systems Strong candidates may have: • 2+ years of experience in IT support, helpdesk, service desk, systems administration, desktop support, technical support, or related IT roles, • Experience with one or more areas such as identity and access management, endpoint management, SaaS administration, ticketing workflows, device setup, license management, SSO, MFA, or user lifecycle support, • Familiarity with tools such as Okta, Active Directory, Entra ID, Jamf, Intune, Microsoft 365, Google Workspace, Jira, ServiceNow, Zendesk, Freshservice, or similar IT systems, • Comfort reading and preparing IT artifacts such as tickets, runbooks, access-change requests, incident write-ups, troubleshooting notes, device setup checklists, and admin documentation, • Strong written communication skills and ability to explain IT support decisions clearly, • A degree or professional background in information technology, computer science, information systems, cybersecurity, systems administration, technical support, or a related field is helpful, • CompTIA A+, Network+, Security+, ITIL, Microsoft, Google Workspace, Okta, Jamf, or equivalent IT certification, • Experience with SSO, MFA, RBAC, provisioning, deprovisioning, endpoint configuration, or SaaS license management, • Familiarity with ITSM workflows, SLA tracking, incident management, service request handling, or support escalation processes, • Experience preparing or reviewing runbooks, incident write-ups, access requests, support tickets, device setup guides, or troubleshooting documentation, • Apply IT support and systems administration expertise to structured remote project work, • Contribute to high-quality helpdesk review, access management analysis, endpoint setup assessment, and IT documentation workflows, • Work on flexible, project-based assignments aligned with your professional background, • Use your IT support judgment in a focused, detail-oriented consulting environment, • Independent contractor role, • Fully remote with flexible scheduling, • Part-time commitment depending on project availability, • Competitive rates between $55–$80 per hour depending on expertise, • Weekly payments via Stripe or Wise, • Projects may be extended, shortened, or adjusted depending on scope and performance This opportunity is available through 24-MAG LLC. We connect experienced professionals with remote consulting opportunities across technical, evaluation, and project-based workstreams. By submitting this application, you acknowledge that your information may be processed by 24-MAG LLC for recruitment and opportunity matching in accordance with our Privacy Policy:

Job Description Location: New York, NY Job Type: Full-Time Our Mission: Since 1967, Odyssey House has been providing innovative services and programs to a broad population of individuals and families struggling with substance use and mental health disorders. Odyssey House helps New Yorkers of all ages—and across all five boroughs—beat drugs and alcohol with highly individualized treatment programs. Odyssey House provides high quality, holistic treatment impacting all major life spheres, including: psychological, physical, social, family, educational and spiritual in order to support personal rehabilitation, renewal and family restoration. If that sounds different than other treatment programs, you’re right. Because Odyssey is where recovery gets real. About the Role: We are seeking an experienced IT Help Desk Specialist to join our IT team. This position serves on solving complex technical issues and plays a critical role in maintaining the stability, security, and performance of our IT systems. The ideal candidate will have strong troubleshooting abilities, experience supporting enterprise environments, and the ability to assist with infrastructure support and mentoring junior help desk staff. Key Responsibilities: • Troubleshoot and resolve advanced hardware, software, network, and system issues., • Support and maintain Active Directory, Microsoft 365, Windows servers, and endpoint systems., • Investigate and resolve system outages, performance issues, and security alerts., • Assist with system upgrades, patching, and infrastructure maintenance., • Monitor system health and assist with preventative maintenance., • Work with third-party vendors and service providers to resolve technical issues., • Maintain clear documentation of troubleshooting steps and solutions. Required Qualifications: • 3+ years of IT support experience, including advanced troubleshooting., • Strong experience with Windows 10/11 and Windows Server environments., • Experience administering and troubleshooting Active Directory and Group Policy., • Hands-on experience supporting Microsoft 365 (Exchange, Teams, SharePoint, OneDrive)., • Knowledge of network fundamentals including TCP/IP, DNS, DHCP, and VPN connectivity., • Experience troubleshooting printers, endpoints, mobile devices, and peripheral equipment., • Experience with remote support tools and ticketing systems., • Ability to perform root cause analysis and resolve recurring technical issues., • Strong documentation and communication skills., • Ability to manage multiple priorities in a fast-paced environment. Preferred Qualifications: -Experience with virtualization platforms (VMware or Hyper-V). -Experience with backup and disaster recovery systems. -Familiarity with endpoint management tools (Intune, ABM, or similar). -Experience supporting network equipment such as switches, firewalls, and wireless systems. -Knowledge of IT security best practices and endpoint protection systems. -IT certifications such as CompTIA A+, Network+, Security+, or Microsoft certifications. In addition to competitive salaries, Odyssey House offers: • A 35-hour work week (as opposed to a 40-hour work week), • Vacation Plan and Holiday Schedule, • Life Insurance, • Medical Insurance (Two Plans), • Dental and Vision Insurance, • Additional Insurance Coverages (hospitalization, accidental, critical illness coverage), • Long-Term & Short-Term Disability, • Flexible Spending Account/Health Reimbursement Account, • 403(b) Plan, • Corporate Counseling Associates (CCA) EAP benefit, • Ability Assist Counseling Services (through The Hartford), • Commuter Benefits, • Educational Assistance Programs, • Special shopping discounts through ADP Marketplace and PlumBenefits, • RUFit?! Fitness Program, • Pet Insurance, • Legal Assistance, • Optum Financial Service through ConnectYourCare, • Benefit Advocacy Center through Gallagher Odyssey House is an equal opportunity employer maintaining a non-discriminatory policy on hiring of its personnel. Odyssey House, and its operational divisions, will not discriminate against any employee or applicant because of race, creed, color, national origin, sex, disability, marital status, sexual orientation or citizen status in all employment decisions including but not limited to recruitment, hiring, upgrading, demotion, downgrading, transfer, training, rate of pay or other forms of compensation, layoff, termination and all other terms and conditions of employment.

Job Description Overview CTG is seeking to fill an End User Computing (EUC) Engineer position for our client. This is an opportunity supporting enterprise endpoint engineering and AI enablement initiatives within a large-scale environment. The ideal candidate will bring deep expertise in endpoint management, desktop engineering, application packaging, and modern device management technologies across Windows and macOS platforms. This role will serve as the primary liaison between the EUC and AI teams, supporting the deployment, configuration, and optimization of enterprise AI tools and desktop-level AI environments. Location: New York, NY Duration: 7 months Key Responsibilities: • Lead endpoint engineering and deployment efforts for enterprise AI tools and applications, • Package, configure, deploy, and support applications using SCCM, Intune, Jamf Pro, MDT, and related technologies, • Support Windows 10/11 and macOS environments, including endpoint security and compliance initiatives, • Partner with AI, infrastructure, and security teams to establish scalable and secure endpoint standards, • Automate endpoint management and deployment processes using PowerShell, Bash, and/or Python, • Manage Microsoft 365, Entra ID, Windows Autopilot, Active Directory, and Group Policy configurations, • Troubleshoot complex endpoint and deployment-related issues, • 8+ years of End User Computing, Desktop Engineering, or Endpoint Engineering experience, • Strong expertise in SCCM, Intune, Jamf Pro, MDT, and enterprise application packaging, • Experience with Microsoft 365, Entra ID, Autopilot, and modern device management, • Strong scripting and automation experience using PowerShell, Bash, or Python, • Solid knowledge of Windows, macOS, Active Directory, Group Policy, and endpoint security, • Excellent troubleshooting, communication, and stakeholder management skills, • Experience in financial services or other highly regulated industries, • Familiarity with Ubuntu, Munki, and advanced macOS enterprise management, • Experience with AI coding assistants, LLM-based tools, or AI development environments CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee based recruitment services for this role. To Apply: To be considered, please apply directly to this requisition using the link provided. Kindly forward this to any other interested parties. Thank you!

Job Description We are seeking a highly detail-oriented Deployment Hardware Technician to support end-user technology across a fast-paced private equity environment. This role is responsible for the imaging, deployment, lifecycle management, and optimization of hardware within a Microsoft Windows ecosystem, ensuring seamless delivery of technology to investment professionals and business teams. This individual will operate in a high-performance, low-latency environment where reliability, speed, and precision are critical to business success. Key Responsibilities • Configure, image, and deploy Windows-based endpoints (laptops, desktops, trading floor setups) using standardized build processes, • Manage hardware lifecycle: procurement support, asset tagging, inventory tracking, refresh cycles, and secure decommissioning, • Execute zero-touch / low-touch deployments leveraging tools such as Microsoft Endpoint Manager, Autopilot, and imaging solutions, • Troubleshoot hardware and OS-level issues (drivers, BIOS/firmware, peripherals, docking stations, multi-monitor setups), • Support executive and investment teams with white-glove desk setups, office moves, and rapid onboarding, • Maintain and improve deployment workflows through PowerShell scripting and automation, • Ensure compliance with security standards including patching, encryption, and endpoint hardening, • Collaborate with infrastructure, security, and networking teams to ensure consistent endpoint performance and connectivity, • Document build standards, deployment procedures, and asset management practices Required Qualifications • 1 - 3 years of experience in hardware deployment, desktop engineering, or IT support within a Windows environment, • Strong experience with Windows 10/11 imaging, deployment, and troubleshooting, • Hands-on experience with Microsoft Intune and/or Microsoft Endpoint Configuration Manager, • Familiarity with Azure AD / Entra ID, group policies, and endpoint security controls, • Experience supporting high-demand users (finance, trading floor, or executive environments preferred), • Solid understanding of hardware components (CPU, RAM, storage, peripherals) and troubleshooting techniques, • Basic scripting experience (PowerShell preferred) for automation and deployment efficiency Preferred Qualifications • Experience in private equity, hedge fund, or financial services environments, • Exposure to MDM/MAM, endpoint security tools, and compliance frameworks, • Familiarity with asset management systems and ITIL-based processes, • Experience supporting multi-site or global office deployments What Makes This Role Different • Direct support of investment professionals where uptime and speed matter, • High visibility—your work directly impacts onboarding, productivity, and trading readiness, • Lean team environment with ownership over the full device lifecycle, • Opportunity to modernize deployment practices (automation, cloud-first endpoint management) Ideal Candidate Profile Someone who: • Takes pride in clean, consistent builds and efficient deployments, • Moves with urgency but doesn’t sacrifice quality, • Understands that in a PE environment, downtime = real financial impact, • Is proactive about improving processes, not just executing them

Job DescriptionWhat We Do Gecko Robotics is helping the world’s most important organizations ensure the availability, reliability, and sustainability of critical infrastructure. Gecko's complete and connected solutions combine wall-climbing robots, industry-leading sensors, and an AI-powered data platform to provide customers with a unique window into the current and future health of their physical assets. This enables real-time decision making to increase the efficiency and safety of operations, promote mission readiness, and protect the environment and civilization from the effects of infrastructure failure. Role at a Glance IT is the collaborative technical partner for the business, delivering all enterprise infrastructure, applications and related end user technology services across Gecko. The team designs, implements and manages the software and hardware technologies that empowers Geckos to quickly provide transformative products and services to our customers. The IT Engineer is the face of IT, providing first-line support to end users, building trust with stakeholders, and helping to automate solutions. What you will do * Deliver exceptional deskside and remote support to Gecko employees * Ensure all standard technology services, including AV and meeting room technology, are maintained * Proactively own and follow up on IT support requests and problem tickets until user confirms resolution, entering incidents and requests into Jira to ensure accurate tracking of End-User Issues, and collaborating with internal and external teams for timely resolution * Manage escalations and liaise with third-party suppliers to ensure high-quality operational services * Manage onboarding and offboarding processes, including user account administration and asset management * Supervise and assist with deployment of new hardware and software to end users * Operations and maintenance of software Infrastructure (Okta, Google Workspace, Slack…) * Contribute to the Service Desk knowledge base and documentation * Support IT compliance activities and ensure adherence to global standards, and help educate colleagues on IT services, policies, security, and compliance best practices * Be available for occasional out-of-hours support * Support the technical build out of new offices (Travel required) * Build Automations: * Design, develop, and implement automated workflows. * Implement automation solutions, ensuring seamless integration with existing systems and processes. * Create and maintain comprehensive documentation for automated workflows, including design specifications, user guides, and technical manuals. * Stay up-to-date with industry trends and emerging technologies in workflow automation. * Propose and implement improvements to enhance efficiency and effectiveness. About You Required Skills * At least 4 years in an IT help desk / desk side support role, with increasing responsibility * Strong cross-platform expertise in Windows and Mac OS; working knowledge of AV technology * Accountability – candidate has a sense of ownership when troubleshooting a problem and will see things through to completion. * Professionalism - candidate maintains composure and integrity while providing timely support to end users * Detail Oriented – candidate takes the time to listen and understand the issues and works with the appropriate teams to resolve * Proactive, solution-oriented mindset with excellent problem-solving skills * Ability to build strong relationships with business stakeholders (e.g., HR, Finance, Admin) to understand and address their technology needs * Excellent verbal and written communication skills * Ability to work independently with minimal supervision * This is a 100% on-site role; you must be able to work from our designated office location * Strong time management and prioritization abilities * Professional and approachable demeanor under pressure Preferred Skills * Strong cross-platform expertise in Windows, Mac OS, iOS/iPadOS, Android. * Okta * Okta Workflows * Google Workspace * JAMF * Microsoft InTune * Slack * Zoom * Cisco Meraki * Other Automation Tooling Who We Are At Gecko, our people are our greatest investment. In addition to competitive compensation packages, we offer company equity, 401(k) matching, gender-neutral parental leave, full medical, dental, and vision insurance, mental health, ongoing professional development, family planning assistance, and flexible paid time off. Gecko values collaboration, innovation, and partnership, and we believe we do our best work when we're together in person. We’re an office-first culture but understand that sometimes you may need to work from home. Many people are in the office five days a week, others need a bit more flexibility. Ultimately, we care about the outcomes we achieve - and creating a culture of autonomy and trust that enables that impact. Gecko is committed to creating a culture of inclusion and belonging, and we are proud to be an equal opportunity employer. We believe it is our collective responsibility to uphold these values and encourage candidates from all backgrounds to join us in our mission to protect today’s infrastructure and give form to tomorrow’s. All qualified applicants will be treated with respect and receive equal consideration for employment without regard to race, color, creed, religion, sex, gender identity, sexual orientation, national origin, disability, uniform service, veteran status, age, or any other protected characteristic per federal, state, or local law. If you are passionate about what you do and want to use your talents to support our critical mission, we’d love to hear from you. Compensation Range: $94K - $144K

Job Description Seeking a highly skilled Azure Hybrid Desktop Support Engineer to join our IT team. This role sits at the intersection of end-user support, modern endpoint management, and cloud infrastructure, supporting a hybrid environment spanning on-prem Active Directory and Microsoft Azure (Entra ID). The ideal candidate combines hands-on desktop support experience with modern management tools (Intune, Autopilot) and thrives in a fast-paced, high-performance environment supporting demanding users. Key Responsibilities End-User Support & Operations • Provide white-glove desktop support for executives, traders, and business users, • Troubleshoot Windows 10/11, Microsoft 365, and line-of-business applications, • Support conference rooms, AV systems, and collaboration tools (Teams, Zoom), • Support and maintain hybrid identity environments (on-prem AD + Microsoft Entra ID), • Administer Azure AD Connect, synchronization, and identity troubleshooting, • Manage devices via Microsoft Intune / Endpoint Manager, • Deploy and maintain Windows Autopilot for zero-touch provisioning, • Automate repetitive tasks using PowerShell, • Assist with desktop engineering initiatives (image management, patching, policy deployment), • Support endpoint security tools (Defender for Endpoint, AV/EDR platforms), • Assist with access control, MFA, and device compliance policies, • Participate in audits, remediation, and security hardening initiatives Required Qualifications • 3–5+ years of experience in desktop support / end-user computing, • Strong experience with:, • Windows 10/11 administration, • Microsoft 365 (Outlook, Teams, OneDrive, SharePoint), • Active Directory (users, groups, GPOs), • Hands-on experience with:, • Microsoft Intune / Endpoint Manager, • Azure AD (Entra ID) in a hybrid environment, • Solid troubleshooting skills across:, • OS, applications, networking basics, and hardware, • Experience with:, • Azure AD Connect / hybrid identity sync, • Windows Autopilot deployments, • Defender for Endpoint or similar EDR tools, • Exposure to:, • VDI environments (Citrix, VMware Horizon, Azure Virtual Desktop), • Patch management tools (WSUS, Intune Update Rings), • Background in financial services, hedge funds, or high-performance environments

Job Description Endpoint Support Technician Windows/Mac Who we are: InfoStructures, Inc. is an information technology services firm located in Rockville, MD. Since 1988 we have been applying technology to better the workplace. We place great value in the work our people do and in the difference their efforts make in people’s lives. We are seeking an energetic, highly motivated, qualified endpoint support technicians to support our government clients. What experience you need: Two years plus (2+) of real world in-person and remote desktop systems support, preferably in an enterprise environment, and recent and relevant experience in Windows 1x laptops/desktops/tablets, MacOS and IOS devices. You should also have:  Tremendous attention to detail  Excellent problem-resolution skills  Ability to weigh several options and provide the most efficient solution  OUTSTANDING oral (in person/phone) and written communication skills, including an ability to deal with people at various levels, from technician- to executive  Strong ability to build client relationships Thorough working knowledge supporting the following technologies is desired in as many of these areas as possible: • Windows 1x – including device and driver installation, troubleshooting and patching, • Various Windows imaging technologies, including MDT deployments, • Remote desktop management tools, e.g., RDP, SCCM, Dameware, RemotePC, • Hardware familiarity with Dell computing platforms, (both desktop and laptop), RAM, Hard drives, USB peripherals (e.g., printers, scanners), • Mac OS installation/configuration/app support, • Other: o O365 Applications o Intune and ADAXES Active Directory Device Management o JAMF o VPN, MFA, and other technologies used by remote workers o Basic local and network connectivity including troubleshooting TCP/IP, DHCP, NICs, DNS, network drive mappings, etc. o VPNs, Group Policy, challenges faced by teleworkers o Mobile devices (e.g., iPhone, iPad platforms) o InTune device management o ServiceNow Service Desk application o ITIL principles Desirable training/certifications you should have:  BS Degree  A+/Net+  Windows or Mac certifications What you will do You will provide remote- and on-site endpoint (e.g., desktops, laptops, iPhone/iPad) support for users at a government client. This will include troubleshooting incidents and problems as well as handling request for services, e.g., installations, configurations, moves, migrations, upgrades. You may also be involved with:  Configuring network devices/printers  Completing project work  Documenting and defining policies and procedures  Creating technical reports  Completing other duties as assigned Clearance requirements Ability to pass a corporate and Federal background check. Previous Federal Agency check (or higher) clearance preferred. Where you will do it This position is fully on-site at our Federal customer’s office in lower Manhattan. Miscellaneous InfoStructures is an Equal Opportunity Employer.

Job Description About MCU: At Municipal Credit Union, we believe that an incredible culture helps create a happy and motivated team that works hard to achieve the best results for themselves and their members. For more than 100 years, MCU has provided affordable financial products and convenient services to a membership base that is now comprised of over 600,000 individuals. With each new generation we have the pleasure of interacting with, we maintain the credit union promise of people helping people. Our Mission: To help hard-working New Yorkers build better tomorrows Our Vision: Be New York's most loved financial institution by helping our members build their best financial futures Responsibilities: Specific duties include, but are not limited to, the following: • Manage day-to-day operation of HD & DT staff - scheduling, incidentals, provisioning, • Steward Client Services processes - HD, DT, reporting, • Host daily standups - ownership of report and improvements, • Lead service desk service-delivery improvement program - conduct analysis of case traffic and devise responses and improvements, • Coordinate support efforts with complimentary support teams, • Serve as incident management coordinator and lead RCA reporting, • Engage in outreach to constituent teams to gather information used for forecast future service-desk deliverables - continuously seek new ways to anticipate and meet constituent needs - conduct market research and surveys to gather feedback and formulate plans to improve service, • Ownership of tracking system enhancement and evolution, • Guide career growth of the team - recruit new staff and plan career paths for existing staff - create growth opportunities for staff, • Ownership of the client asset tracking practice and system - ensure all equipment is tracked, updated and recovered over the items' lifecycle - maintain inventory of deployable equipment - coordinate ITAD, • Lead 1st level monitoring and communications - build and maintain observability systems to detect and alert and respond as fast as possible, • Coordinate and arbitrate enterprise Change Management - articulate the process, system and adherence, reporting and metrics., • Lead and manage the deployment of new branch locations, including end-user PC rollout and setup., • Manage Active Directory, Intune, Microsoft Teams, and Exchange Online within a Microsoft 365 environment., • Experience and training for leading people and teams, scheduling., • ITIL practitioner., • Comfortable leading meetings., • Analytical skills and experience with process improvement, • Diplomacy and customer service skills, • Incident management skills, comfortable taking lead in pressure situations, • Market research, data analysis, • Experience with business process platforms, understands how to make changes to improve performance, • Experience with recruiting, career planning, staff coaching, • Understanding of purchase order and accounting practices around asset acquisition and tracking - Experience with asset tracking systems, tagging and trend analysis., • Experience with observability systems, understanding of metrics monitoring and alerting, • Experience tracking and reporting on CM events., • Proven capability to manage and govern Active Directory, Intune, Microsoft Teams, and Exchange Online in a Microsoft 365 ecosystem., • Expertise in managing enterprise IT assets, including tracking, lifecycle control, and accountability across the asset lifecycle. Leadership Competencies: • Proven ability to manage change, • Capacity to take calculated risks and innovate, • Experience in setting vision and strategy, • Lead by example and encourage team in developing adaptability, • Successful in communicating effectively, • Prioritizes the development of others, • Thinking that values diversity and difference, • Proven ability to build and maintain relationships at all levels of the organization, • Skilled at managing effective teams and work groups that default to action, are accountable, and take ownership of work Qualifications and Requirements: • Minimum of ten years of experience in Help Desk or Service Desk management and leadership roles., • Five to ten years of hands-on experience with Microsoft applications, including Active Directory, Intune, Microsoft Teams, and Exchange Online., • Ten years of demonstrated ability to manage organizational change and drive process improvements., • Five years of experience in setting a clear vision and developing effective strategies for IT service delivery., • Relevant certifications (e.g., ITIL, Microsoft Certified, Security, etc..) are highly desirable., • Financial Industry experience preferred., • Five years of experience with asset management platforms.Five years of experience coordinating new branch deployments, including desktop setup Why you'll be a good fit: Our Core Values are an integral part of who we are and who we hire. By living our Core Values, every day, we continue to attract the best and brightest talent, achieve unsurpassed results and continuously challenge ourselves to be better than yesterday. These values are at the heart of our organization and within every teammate. To be a great fit, you’ll bring the following Results - We are passionate about winning. Agility - We proactively anticipate, respond and pivot to ensure MCU wins. Integrity - We operate with the highest ethical standards and highest degree of honesty. Belonging - We cultivate a culture of inclusion and teamwork. Ownership - We take personal responsibility and hold ourselves accountable for the results. Why You’ll Love Working Here: The pay range for this position is between $93,200-155,790 annually. Actual base pay offered may vary depending on a number of factors such as job-related knowledge, skills, experience, and location. Employees in this position may also be eligible for a discretionary bonus, 401(k) with an 6% employer match per pay period. Benefits for this position include Medical, vision, dental, life, and disability insurance, flexible paid time off and 11 paid holidays annually. Municipal Credit Union (MCU) is an Equal Opportunity Employer. Municipal Credit Union provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable federal, state or local laws. We are committed to hiring, training, cultivating, promoting, and celebrating an environment where we have a welcoming and fulfilling place for all people to call home. Diversity of race, thought, sexual orientation, age, veteran status, religion, and disability will empower us to thrive as individuals, as teams, and as an organization.

Job DescriptionAbout Us Solar Landscape is the leading commercial rooftop solar developer in the U.S. Only 4% of commercial rooftops host solar today — we’re changing that, fast. Commercial rooftop solar is the fastest, smartest way to build new clean power — delivering megawatts of generation in months, not years, and powering America’s energy and future right where it’s needed most. By turning rooftops into local power plants, we’re reshaping how — and how fast — energy gets built in the U.S. Recognized as the #1 Distributed Generation Developer by New Project Media, the #1 National Commercial Rooftop Solar Developer by Solar Power World, and winner of the U.S. Department of Energy’s Grand Prize for Clean Energy, Solar Landscape is defining the future of energy generation in America. Headquartered in Asbury Park, New Jersey, Solar Landscape has offices in Chicago, Baltimore, and New York City and operates in over a dozen states nationwide. We move fast, solve hard problems, and take our work seriously — but never ourselves. We value clear thinking, accountability, and execution. At the same time, we’re collaborative by default, and believe the best work happens when people enjoy working together. Our team is made up of smart, grounded people who show up for each other — whether that’s troubleshooting a system design or catching up over lunch. If you’re looking to do meaningful work in a high-performance environment — and be part of the team reshaping how energy gets built in the U.S. — we’d love to meet you. About The Role The job of the IT Support Specialist – Tier 1 is to provide initial technical support to end users across the organization. This role serves as the primary point of contact for technical support for resolving hardware, software, and access issues, all while providing top-notch customer service. This role will start with Tier 1 support and will overtime learn the skills and standards used across the IT industry. The IT Support Specialist I - Tier 1 will assist in issue resolution, account management, device support, and documentation. They will escalate complex issues to Senior System Administrators as needed. This job requires communication skills, as well as attention to detail in a high-speed technical environment. Responsibilities Deliver Tier 1 technical assistance to end users through our ticketing system, email, phone, and face-to-face interactions. Diagnosing and resolving issues related to: • Windows and Mac computers, • Microsoft 365 applications, such as Outlook, Teams, SharePoint, OneDrive, etc., • Printers and peripheral devices, • Mobile device management platforms such as Jamf and Microsoft Intune, • Password management, multifactor authentication, and SSO, • User onboarding and offboarding, as well as documentation and improvements for these processes, • Access to distribution lists, shared inboxes, application access, and licensing, • Configuration and management of laptops, tablets, and mobile devices, • Recording IT assets like devices, equipment, and peripherals, • Compliance with organizational security policies, including alerting others to possible security incidents, • On call rotation for tickets and technical issuesQualificationsRequired Qualifications, • Organizational Skills, • Ability to manage multiple support requests and prioritize tasks effectively, • Communication, • Strong written and verbal communication skills and ability to explain technical concepts to non-technical users, • Attention to Detail, • Ability to accurately document issues, solutions, and technical processes, • Ability to ensure issues are addressed in both the long and short term, • Problem-Solving, • Ability to diagnose technical issues and implement effective solutions in a timely manner, • Teamwork, • Ability to collaborate with other IT team members and departments, • Strong stakeholder management skills, • Knowledge, • Understanding IT support processes, device management, and security best practices, • Travel Requirement, • 5-10% of travel required to offices in other cities as needed (IL, MD), • Must be able to commute to our Asbury Park, NJ office 3 days a week, and our NY office 2 days a week. Preferred Qualifications, • Education, • Bachelor’s degree in information technology, Computer Science, or related field, or equivalent work experience, • Experience, • Experience in IT support, help desk, or technical support role., • Microsoft Intune / endpoint management, • Remote support tools, • Experience with endpoint security tools. (Defender, or other related antivirus tools.), • Windows 11 troubleshooting, • Basic networking troubleshooting, • Microsoft 365 administration, • Ticketing systems (ServiceNow, Jira, Zendesk), • Certifications preferred but not required, • CompTIA A+, • Network +Salary will vary depending on your location and job-related skills and experience. This is an incentive-based position with the potential to earn more. For part-time roles, your compensation will be adjusted to reflect your hours.Benefits and Perks We offer competitive compensation and benefits designed to support you inside and outside of work: · Training / Professional development opportunities · 401(k) with 4% company match· Summer Fridays· Flexible remote/hybrid work options· Paid parental leave· Team lunches, events, and stocked kitchens· Modern, collaborative office spaces in Asbury Park, New York City, Boston, Chicago, and Baltimore· Medical, dental, and vision coverage· Company-paid life and long-term disability insurance We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Description Company introduction: Compass Pathways plc (Nasdaq: CMPS) is a biotechnology company dedicated to accelerating patient access to evidence-based innovation in mental health. The Company is headquartered in London, UK, with offices in New York City in the US. We focus on developing novel treatments that have the potential to improve the lives of those who are suffering with mental health conditions and who are not helped by current treatments. We are pioneering a new paradigm for treating mental health conditions focused on rapid and durable responses through the development of our investigational COMP360 synthetic psilocybin treatment, potentially a first in class treatment. COMP360 has Breakthrough Therapy designation from the US Food and Drug Administration (FDA) and has received Innovative Licensing and Access Pathway (ILAP) designation in the UK for treatment-resistant depression (TRD) due to the pressing unmet need in this area. We are currently in phase 3 for TRD, have completed phase 2 studies for both post-traumatic stress disorder (PTSD) and anorexia nervosa and are planning a further late-stage study in PTSD. We envision a world where mental health means not just the absence of illness but the ability to thrive. - Compass Pathways. Job overview: The IT Support Engineer will be responsible for working with internal users in the organization and assisting with audio-visual and IT related setups and issues. Location: On site 4 days a week in our Manhattan, NYC office. Reports to: Senior IT/AV Manager. Duration: 12-month contract. Roles and responsibilities (Include but are not limited to): • Manage technical tasks related to onboarding and offboarding of Compass users, • Attend the office full time and support end user requests, • Take responsibility for the Zoom Rooms audio-visual technology in every conference room, • Oversee and manage a wide variety of digital platforms such as JAMF, Microsoft, & Atlassian products, • Logging service desk tickets from internal employees and working with them to resolve any technical issues, • Troubleshooting and resolving IT hardware and software issues, • Collaborate on projects with cross functional teams as needed, • Support hardware and software of all end user devices, • Setting up and support end user mobile devices, • VIP support of our senior staff, • Act as Technician on Duty for important US-based conference calls, • Create high quality AV/IT Documentation resources, • Proactively create tasks to improve AV/IT systems and process, • Excellent issue resolution ability for audio-visual conference rooms, Windows, macOS and mobile devices, • High level of understanding of Zoom and audio-visual technology, • Good understanding of corporate mobile device provision and how to solve problems, experience with Intune and JAMF, • High level of understanding and experience of Office 365 & Microsoft products, • Good working knowledge of audio-visual hardware, especially Logitech and Zoom technology, • Experience working in IT work management/ticketing systems, Jira service desk experience a plus, • Ability to prioritize workload and involvement with VIP support, • Strong analytical, project management, written and verbal communication skills, • Previous involvement with on-boarding / off-boarding of employees, • Proficient dealing with digital security threats, • Exceptional problem-solving skills in high pressure situations, • Completely self-sufficient and able to work with minimal supervision & support, • Ability to operate independently and in cross-functional teams under uncertainty in an entrepreneurial and rapid growth-oriented, • Experience working in an ITIL environment, including request, incident and change management processes Please note that the base salary range is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. Base pay is one part of the Total Package that is provided to compensate and recognise employees for their work and any role at Compass, regardless of the location, is eligible for additional discretionary bonuses and equity. 【Base salary per annum】:$65,000—$85,000 USDBenefits & Compensation: For an overview of our benefits package and compensation information, please visit "Working at Compass". Equal opportunities: Reasonable accommodation We are committed to building a workplace where everyone's wellbeing matters. If you need reasonable accommodation during the interview process to be at your best, please let our recruiting team know. UK applicants We are proud of our commitment to diversity and equality (pursuant to the Equality Act 2010). We do not discriminate based upon race, religion or belief, colour, nationality, ethnic or national origin, gender, pregnancy or maternity, marital or civil partner status, sexual orientation, gender reassignment, age or disability. US applicants Compass Pathways is proud to be an equal opportunity employer. All employment decisions are based on business needs, job requirements, and individual qualifications, without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, and related medical conditions), ethnicity, age, disability, sexual orientation, gender identity, gender expression, military service, genetic information, familial or marital status, or any other status, category, or characteristic protected by applicable law. Sponsorship: Unfortunately, we cannot sponsor employment visas and can only accept applications if you have employment rights in the country to which you are applying. Data Privacy: All data is confidential and protected by all legal and data privacy requirements, please see our recruitment Privacy Notice to learn more about how we process personal data.

Job Description Are you seeking a challenging position that provides for personal and professional growth? Do you want to work with mutually supportive colleagues in love with technology and solutions that help organizations succeed? Are you gratified when clients appreciate your work? Do challenges energize you. Do you want to keep learning and not sit on a help desk working remotely all day? Then you are our candidate. We are seeking an experienced field Technology Support Technician to join our team! You will implement and support a diverse range of network solutions from on premises, hybrid, and cloud-based solutions for our clients as a member of a mutually supportive team. We are a Microsoft focused shop with primary commitment to MS365, Azure, and Windows Virtual Desktop. We are especially focused on security with SSO, PIM and conditional access methodologies a must. BUT we also work with clients that use Apple Macs and work with Gsuite and need a strong centralized management partner. You will resolve issues in a methodical way using the best online tools and documentation systems. You will have the full support of a committed and diverse team of I.T. professionals. You must be experienced, knowledgable about Entra and on line SharePoint. We will provide you every opportunity to learn, grow, and move up as our organization continues to grow. We have an amazing staff retention over 8 years. We are hiring for the long term. Responsibilities: • Provide end user technical assistance with computer hardware and software, • Assist in designing new solutions for client organizations with video, streaming, and ingenuity, • Administer AD and AAD domains for organization clients with deep knowledge of Security using EPR, MDR, EPP and SIEM technology., • Experience configuring Microsoft Azure Conditional Access, Privileged Identity Management. SharePoint security/ permissions configurations, and Intune., • We do support Mac and Gsuite clients with a commitment to Addigy remote management tools., • Resolve issues for clients via phone, in person, or remote help desk., • Recommend hardware and software improvements., • Utilize cloud ticket and document systems to track and manage proactively customer issues and resolutions., • have excellent documentation skill: writing, formatting, logic., • Capable of producing detailed Scopes of Work for projects such as migration of Ad to AAD, migration of shares, et al., • Previous experience in IT, customer service, or other related fields., • Must be totally committed to the job and fulfilling customer needs, • MUST be an aggressive Self-Learner, • Must be a TEAM player with ability to receive feedback (criticism) and debriefing commitments., • Knowledge of Active Directory, Azure Active Directory and Microsoft Security, • A VERY strong ability to relate to end users on a one-to-one basis., • Hands on experience with Microsoft M365, Azure virtualization,, • Knowledge of routing valuable, especially VPN with SonicWALL Firewall routers, • Knowledge and keen interest in Cyber security, • Ability to build rapport with clients., • Strong troubleshooting and critical thinking skills. Writing documentation a must., • Strong ability to research solutions from the Internet on demand., • Positive and professional demeanor, • College Degree or equivalanet required., • Excellent written and oral (English) communication skills Powered by JazzHR OZq9jbKLuC

Job Description ▶︎ Job Details ・Job Title: Infrastructure Project Leader ・Client: Japanese IT Company ・Working Location: New York, NY 10022 ・Working style：Hybrid (2 days in the office) ・Employment Type: Full-time / Non-Exempt ・Salary: $70K – $100K ・Benefit: Full Benefits (Medical Insurance, 401K Match, PTO, etc.) ・Visa Support: Not specified ・Working Hours: 9:00 AM – 5:30 PM ・Language: English required / Japanese preferred ▶︎ Job Summary: We are seeking an Infrastructure Project Leader to support the implementation, operation, and continuous improvement of IT infrastructure environments within a fast-paced client-facing environment. This role will work closely with the Project Manager to execute infrastructure projects while also contributing hands-on technical expertise across endpoint management, Microsoft 365, cloud platforms, identity management, and security operations. The ideal candidate will have a strong technical foundation, experience supporting enterprise infrastructure environments, and the ability to coordinate tasks and communicate effectively with both internal teams and clients. Japanese language skills are a plus due to interaction with Japanese customers. ▶︎ Key Responsibilities: ・Support infrastructure project execution by tracking tasks, coordinating activities, and reporting project status to the Project Manager ・Implement, configure, and maintain endpoint management platforms such as Intune, Tanium, SCCM, and Windows FU ・Manage identity and access solutions including Entra ID, Entra ID Connect, Active Directory, and Windows Hello ・Operate and support Microsoft 365 environments including SharePoint Online, Exchange Online, and Intune ・Maintain and troubleshoot security solutions such as Microsoft Defender and access privilege management tools ・Build, manage, and monitor cloud infrastructure environments on AWS and Azure ・Support services including EC2, S3, CloudWatch, Azure Monitor, virtual machines, and networking components ・Identify operational inefficiencies and drive process improvements through standardization, automation, and tooling enhancements ・Participate in Managed Service launches, including defining operational procedures and SLA structures ・Assist with pre-sales activities such as proposal preparation, effort estimation, and client presentations ・Coordinate with vendors, clients, and internal stakeholders as needed ・Travel to customer sites or data centers when required ▶︎ The right candidate will possess: ・Strong hands-on infrastructure engineering experience within Microsoft and cloud ecosystems ・The ability to balance technical execution with project coordination responsibilities ・Experience working in client-facing or managed service environments ・Strong troubleshooting and problem-solving skills ・A proactive mindset toward operational improvement and automation ・Excellent communication and collaboration skills in multicultural environments ・The flexibility to support both project implementation and operational support activities ▶︎ Required Qualifications & Skills: ・2+ years of experience in IT infrastructure environments ・Hands-on experience with one or more of the following technologies: • Endpoint Management: Intune, Tanium, SCCM, Windows FU, • Identity & Access Management: Entra ID, Entra ID Connect, Active Directory, Windows Hello, • Microsoft 365 Services: SharePoint Online, Exchange Online, Intune, • Cloud Platforms: AWS (EC2, S3, CloudWatch) and/or Azure (Azure Monitor, VMs, Networking) Powered by JazzHR uqxmsoy17W