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Description Citizens employs a group of experienced advisors that help individuals and families attain their financial goals. Our Private Client Financial Advisors (PCFAs) conduct thorough discoveries to understand a client’s short- and long-term goals, then construct a tailored financial plan that meets the client’s goals. The Citizens PCFA is a branch-based advisor who excels in a collaborative environment that emphasizes the paramount importance of client interests, as well as the personal and professional growth of team members. PCFAs work directly with a variety of business partners and centers of influence to uncover and identify prospective opportunities. Primary responsibilities include • Develop a high-quality wealth management practice that provides a personalized wealth management strategy., • Enhance and preserve relationships with key partners to boost client introductions and engagement., • Proactive client and prospect outreach promoting Citizens Wealth Management capabilities., • Grow existing relationships through partnership referrals., • Tailor wealth management planning to meet client needs., • Series 7, 63, 65 (or 66) active and valid., • A valid, active Insurance Life/Health/Variable licenses is required or must be obtained within 60 days of starting the role as a condition of employment., • A minimum of 2 years in a Financial Advisor role or equivalent experience in financial services., • Demonstrated track record in new business development and client book management., • Proven experience in a team-oriented consumer bank setting., • Familiarity with servicing high-net-worth individuals., • Comfortable operating in a dynamic, entrepreneurial environment. Commissioned based. Individuals in this role have historically earned between $105,000 and $250,000 per year based on performance and productivity against commission plan parameters. For an overview of our benefits, visit . We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more. Note, Citizens’ paid time off policy exceeds the mandatory, paid sick or paid time-away policy of every local and state jurisdiction in the United States. For an overview of our benefits, visit . Hours & Work Schedule Hours per Week: 40 Work Schedule: M-F #LI-CITIZENS6 Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. This sales role is commission-based. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance. Equal Employment Opportunity Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague’s or a dependent’s reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability. Why Work for Us At Citizens, you'll find a customer-centric culture built around helping our customers and giving back to our local communities. When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career growth Background Check Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information.

Job Description Associate Financial Advisor – Munn & Associates Location: Paramus, NJ Schedule: Monday–Thursday 9:00 AM–5:00 PM, Friday 9:00 AM–4:00 PM Are you a seasoned financial professional with a passion for client relationships and a desire to contribute to the growth of a thriving private wealth advisory practice? Munn & Associates, a Private Wealth Advisory Practice of Ameriprise Financial, is seeking a dynamic and experienced Associate Financial Advisor (AFA) to join our team. This role blends client service responsibilities with the opportunity to gradually build your own book of business. Responsibilities: • Client Relationship Management: Manage assigned clients while building your own book. Provide exceptional service, address clients’ financial needs, and collaborate to understand their goals and objectives., • Meeting Preparation and Follow-Up: Prepare for client meetings, ensuring all necessary documentation is organized and complete. Conduct diligent follow-up to address any outstanding questions or action items., • Financial Planning and Investment Support: Assist the advisory team in developing comprehensive financial plans. Provide well-researched recommendations aligned with client objectives., • Trades and Transactions: Execute trades and transactions accurately and in a timely manner. Stay informed on market trends and investment opportunities to provide guidance to clients., • Minimum 5 years of experience in the financial services industry., • Fully licensed: Series 7, Series 66, Life & Health (candidates not fully licensed will have 6 months to complete)., • Experience with Salesforce CRM and MoneyGuide a plus., • Strong interpersonal and communication skills., • Detail-oriented, highly organized, and capable of managing multiple priorities simultaneously., • Compensation range: $90,000 – $150,000, Exempt, depending on experience and production., • Health insurance: 90% of employee premiums covered; 30% of dependents’ premiums covered., • 401(k) plan with 4% match (eligible after 6 months)., • Hybrid model with minimum 2 days/week in-office (Mon & Thu), • Schedule: Monday–Thursday 9:00 AM–5:00 PM, Friday 9:00 AM–4:00 PM Join us at Munn & Associates in providing exceptional financial guidance while enjoying a rewarding and collaborative work environment. We look forward to welcoming a new Associate Financial Advisor to our team! Equal opportunity Employer Munn & Associates is an equal opportunity employer and welcomes applicants from all backgrounds.

Job Description SUMMARY: Incumbent is a dual employee of Columbia Bank and Cetera Investment Services LLC Responsible for providing financial advice, financial planning and investment management to serve the needs of the Bank’s consumer and business customers. Assesses the customer’s investment portfolio, and financial objectives, and provides guidance to the customer on successfully achieving those objectives. Job Description: • Meet with customers to review their existing financial situation and to establish the client planner relationship. Develops and presents recommendations and alternatives to meet the client’s needs for: Retirement Planning, Tax Management, Business Continuity/Succession, Estate Planning, Education Funding, Life Insurance, etc. Implement and monitor these recommendations to meet the client’s needs over time., • Assesses the client’s investment portfolio. Recommends an asset allocation and specific plan to meet established objectives. Executes an investment strategy suggesting specific investments and insurance products, for client approval, including: separately managed investment accounts, Mutual Funds, Annuities, Equities, Fixed Income Investments, Corporate and Tax Exempt Bonds, and Life Insurance., • Interacts with all departments of the Bank, providing products and services to business and consumer customers, in order to generate referrals from these departments. Provides feedback to referring individuals and departments on the status of the referral., • Maintains an ongoing client relationship by conducting periodic reviews with each client on a scheduled and “as needed” basis., • Generates additional referrals from personal networking, seminars, and presentations to community groups., • 3-5 years of experience in a Financial Advisor position;, • A Bachelor’s degree in Business, Economics or Accounting is preferred;, • Licenses must be current and in good standing: FINRA 7, 65/66, and a State Life/Health Insurance License is required; CFP if applicable., • The ability to work independently; make decisions, and able to work effectively under pressure;, • The ability to deal effectively and professionally with clients and potential clients;, • Experience and skill in selling financial products and services;, • Able to collaborate with all levels of Bank personnel;, • Excellent verbal and written communication skills and good computer skills;, • Excellent organizational, follow-up and time management skills., • Medical, Dental, Vision and Rx which are contributory., • Bonus programs., • Employee Stock Option Program (ESOP)., • Life Insurance, Long Term Disability and Accidental Death and Dismemberment (LTD&AD&D)., • Paid Time Off (PTO) which includes Personal and Vacation Time., • Paid Sick Time., • Bank Holidays. This role has a base salary with commissions and no draw. Schedule: This role is eligible for a hybrid schedule; 3 days in the office and 2 days work from home based on business need. Columbia Bank and its affiliates is an Equal Opportunity Employer, including individuals with disabilities and veterans.

Job DescriptionManage the Fixed Income derivative pricing/valuations function for a Global Investment Bank Responsibilities: • Perform Independent Price Verification (IPV) processes for Fixed Income products with emphasis on credit, rates and LATAM products, • Lead projects, implementing new processes, re-engineering and industrializing current processes. Ensuring handover and methodology documentation on the parameter review processes are up to date and signed off by management., • Propose innovative enhancements to valuation methodologies. Implementation through consultation with and validation from local and global risk and financial control groups., • Effectively manage relationships with Front Office, Risk and Research., • Communicate effectively with senior management the results of the IPVs and highlight ongoing issues., • Contribute to the evolution of the price verification processes. This includes identification of the instruments that create risk in the corresponding parameters and the assessment of alternative checking methods and sources. Analyze and question current processes and contribute to their improvement. Requirements: • Masters degree in Mathematics, Statistics, Engineering or Finance, • Relevant industry experience dealing with valuation and Independent Price Valuation, • In-depth Knowledge of valuation of all Fixed Income instruments including complex derivatives, swaptions, CDS, Repos, Loans, Interest Rate and Currency Swaps, Bond options, Corporate bonds and LATAM financial instruments., • Knowledge and understanding of options basics (Pricing/Models, Greeks, P&L effects, etc), • Excellent IT skills including VBA, Excel, Python, Power BI. Quick to assimilate new technology/systems and adapt into processes., • Strong written and oral communication, listening skills, • Knowledge of the best practice control framework for derivative valuation. For immediate consideration, please forward resume and contact details to: Ashton Lane Group is a boutique executive recruitment firm serving the Banking, Insurance, and Alternative Investment sectors. For the latest opportunities, visit Ashton Lane Group® “A trusted advisor throughout your career”

Job DescriptionBenefits: • 401(k), • Bonus based on performance, • Competitive salary, • Dental insurance, • Employee discounts, • Health insurance, • Opportunity for advancement, • Paid time off, • Training & development, • Vision insurance This role is for the empathetic sales expert, the trusted advisor who excels in the final stages of the decision-making process. You'll engage prospects who are already warm, qualified, and seriously considering Unblinded. Your gift is building deep trust, addressing final concerns, and facilitating confident commitments. If you love translating complex value into clear action steps and celebrating client transformation, this is for you. However, if you prefer prospecting or dislike navigating nuanced decision conversations, this role won't leverage your core strengths. Who We Are: Unblinded isn't just a company; we are a global movement blending heart and strategic frameworks. We partner with individuals and organizations, from ambitious startups to Fortune 10 leaders, accelerating their results, efficiency, and human connection. Who You Are: A Master Diagnostician: You excel at understanding the prospect's specific situation, confirming needs, and ensuring our solution is the perfect fit. Trust Architect: You build deep rapport and psychological safety, allowing prospects to openly discuss hesitations and aspirations. Value Articulator: You clearly connect the dots between the prospect's goals and the tangible outcomes Unblinded delivers. Confident Guide: You navigate the closing process with clarity, addressing objections constructively and facilitating decisive action without pressure. Empathetic & Patient: You understand the significance of the commitment and support prospects through their final considerations. Detail-Oriented Closer: You ensure all administrative aspects of enrollment are handled smoothly and accurately. What You'll Do: Conduct final-stage consultations and enrollment conversations with prospects pre-qualified by our initial outreach or marketing efforts. Reconfirm alignment between prospect needs and Unblinded's programs, addressing any lingering questions or concerns. Clearly explain program specifics, investment details, and onboarding processes. Utilize Integrity-Based Human Influence principles to guide prospects to a confident "yes" decision. Manage the enrollment paperwork and transition clients effectively to our onboarding team. Provide feedback to marketing and initial sales teams on prospect quality and common decision factors. Continuously refine your consultative closing skills through dedicated training and coaching. Why This Role at Unblinded? Focus on High-Intent Prospects: Work primarily with individuals already invested in the conversation and exploring commitment. Significant Earning Potential: Strong base salary plus robust commissions tied directly to successful enrollments, plus residual income opportunities. Deep Dive Training: Master the nuances of ethical influence and consultative closing with world-class mentors. Witness Transformation: Play a pivotal role in launching clients on their journey to extraordinary results. Collaborative & Driven Culture: Be part of a team that values integrity, mastery, and celebrating client success. Qualifications: Proven success in a closing role within consultative sales environments (e.g., high-ticket coaching, SaaS, professional services). Exceptional ability to build trust and rapport in high-stakes conversations. Strong diagnostic and problem-solving skills. Experience handling objections and navigating complex decision-making processes. High emotional intelligence and outstanding communication skills. Commitment to ethical practices and alignment with Unblinded's values (Integrity, Heart, Mastery, Impact). Ready to Facilitate the "Yes"? If your passion lies in helping committed individuals take that final, transformative step, and you thrive in high-trust, high-impact conversations, we need your talent. If you prefer the thrill of the initial chase or dislike detailed closing processes, this isn't the ideal fit. Apply Now to become a key architect of client success at Unblinded.

Job DescriptionCompany Description Veolia in North America is the top-ranked environmental company in the United States for three consecutive years, and the country’s largest private water operator and technology provider as well as hazardous waste and pollution treatment leader. It offers a full spectrum of water, waste, and energy management services, including water and wastewater treatment, commercial and hazardous waste collection and disposal, energy consulting and resource recovery. Veolia helps commercial, industrial, healthcare, higher education and municipality customers throughout North America. Headquartered in Boston, Veolia has more than 10,000 employees working at more than 350 locations across North America. Job Description Position Purpose: Our growing team is looking for strong asset management professionals interested in working on some of the most exciting and challenging water and wastewater programs in the municipal water sector. The Technical Advisor – Asset Management plays a critical role in the Municipal Water Contract Operations (MWCO) Growth organization. Within the Customer Solutions group, the Technical Advisor works closely with business development teams to develop compelling, coherent, and competitive asset management offerings for municipal O&M clients. This position bridges asset management expertise with client engagement to bring best-in-class solutions reflecting Veolia’s Professional Operations standard of excellence. By combining a deep understanding of municipal utility infrastructure, lifecycle planning, reliability, and risk management, with a consultative, client-first mindset, the Technical Advisor will translate client needs into structured asset management solutions that drive lasting value for our partners and sustainable growth for the business. At Veolia, you will be part of a global leader in resource management, committed to building sustainable communities. As a Technical Advisor in our Customer Solutions group, you will sit at the intersection of strategy, technical excellence, and client partnership — shaping how cities manage and sustain critical water and wastewater infrastructure for the future. Primary Duties/Responsibilities: • Participate in business pursuits for water and/or wastewater activities nationally, including client engagement, system assessments and contributions to statements of qualifications, technical approaches, pricing, proposals, and interviews., • Provide subject matter expertise in the business development process related to asset management discipline, best practices, emerging methods, tools, technologies, etc., • Perform system assessments of municipal water and wastewater utilities, evaluating asset management and capital planning activities to surface potential needs, risks and opportunities for partnership, • Lead the development of strategic asset management plans and solutions for prospective customers, • Provide technical inputs to cost structuring and pricing. Prepare and validate maintenance and life-cycle cost assumptions using computerized maintenance management and asset data, • Serve as a subject matter expert in client meetings and proposal settings to help articulate the value story and position Veolia as a partner of choice., • Contribute to the development of innovative offers in asset management, including opportunities to incorporate digital tools, reliability-centered maintenance practices, and predictive analytics into asset management solutions., • Participate in industry conferences, associations and networks, such as the Society for Maintenance and Reliability Professionals, AWWA (American Water Works Association), etc., • Maintain awareness of industry standards (ISO 55000, IAM frameworks, etc.), technologies, and emerging client needs., • Internal Collaboration, • Mentor and support business developers in incorporating solutions into sales engagements., • Hybrid work environment., • Regular travel is to be expected for client engagement and new business.Qualifications Education/Experience/Background: • Bachelor’s and/or advanced degree in Engineering (civil, mechanical, environmental, or process), Asset Management, Facility/Infrastructure Management, or related field required., • Minimum 8–12 years of experience in asset management for municipal utilities, infrastructure services, or engineering consulting., • Hands-on experience with asset inventories, condition assessments, maintenance planning, and capital planning for the water and wastewater utility industry, • Experience with proposal development, pricing input, or cost model support, • Adept in Computerized Maintenance Management Systems or Enterprise Asset Management tools and data., • Comprehensive understanding of industry-accepted asset management tools and techniques, including asset management planning and gap assessments, asset inventory, condition assessments, risk and performance, maintenance optimization, life-cycle cost analysis, and capital investment planning., • Ability to develop business cases, ROI analyses, and KPI frameworks for asset-intensive operations. Ability to support cost structuring and pricing., • Working knowledge of asset data systems (CMMS, EAM, GIS, or analytics platforms)., • Strong business acumen including financial literacy, strategic thinking, and structured problem-solving., • Consultative communication: active listening, problem definition, translating customer needs into winning strategies and solutions., • Collaborative and influential, comfortable working across technical and client-facing teams., • Excellent presentation and storytelling skills to communicate complex concepts simply and persuasively., • Valid Driver’s license and safe driving record., • Active credential or pursuit of an Asset Management Professional credential (or Certified Asset Management Professional) is highly valued, such as Reliability Leader (CRL) Certification, Certified Maintenance & Reliability Professional (CMRP), Professional Engineer License or Asset Management Professional (AMP / CAMP). Additional Information Pay Range: $160000 to $180000 per year. Benefits: Veolia’s comprehensive benefits package includes paid time off policies, as well as health, dental, vision, life insurance, savings accounts, tuition reimbursement, paid volunteering and more. In addition, employees are also entitled to participate in an employer sponsored 401(k) plan, to save for retirement. Pay and benefits for employees represented by a union are outlined in their collective bargaining agreement. Sick leave – 56 hours; Observed Holidays – 11 days; Vacation – Flexible Time Off Eligible for up to 5 - 15% Annual Performance Bonus We are an Equal Opportunity Employer! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, subject to applicable law.

Job Description About Global Payments Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our innovative technology and unmatched service. We create meaningful, software-driven experiences that help our customers prosper. If you want to join a company that unifies every aspect of commerce through powerful software and payment solutions, while supporting and serving business owners, then your expertise will be a perfect fit on our dynamic team. At Global Payments, you’ll represent Genius®—our industry-leading, cloud-based Point of Sale (POS) and payment platform that helps merchants simplify checkout, streamline operations, and grow their business. If it’s in your nature to work with passion, purpose, and tangible impact, join us and let’s build the future of commerce together. Job Summary As an Outside Sales Executive, POS, you’ll be responsible for prospecting, presenting, and closing sales of Genius® and related Global Payments technology solutions to small and mid-sized merchants across restaurant, retail, and service industries. You’ll manage the full sales cycle—from lead generation and outreach to conducting in-person and virtual product demos and finalizing contracts—within a fast-moving, high-energy environment. You’ll collaborate closely with your District Manager and receive ongoing coaching and mentorship from leadership to help you succeed. Your mission: help business owners modernize their operations, improve customer experiences, and drive growth through innovative POS and payment technology. Key Responsibilities ● Sell Genius® POS and Global Payments solutions to small and mid-sized merchants. ● Prospect new clients through networking, referrals, and community partnerships. ● Conduct engaging product presentations and live demos showcasing how Genius® simplifies payment processing, inventory management, and customer engagement. ● Partner with your District Manager to set appointments, identify opportunities, and close deals within a short sales cycle. ● Maintain accurate client records and pipeline activity in Atlas and Salesforce CRM systems. ● Upsell and cross-sell existing clients on additional Global Payments services. ● Stay up to date on POS and fintech industry trends to position yourself as a trusted advisor. ● Participate in weekly team meetings and one-on-one coaching sessions with leadership. Desired Skills & Capabilities ● Excellent communication, presentation, and networking skills. ● Self-motivated, results-driven “hunter” mindset. ● Strong organizational skills and ability to manage a fast-paced pipeline. ● Professional demeanor and integrity when working with clients and teammates. ● Enjoys face-to-face relationship building with business owners. ● Experience in restaurant and/or retail environments is a plus. Minimum Qualifications ● 18 years of age or older. ● Valid driver’s license with ability to travel locally up to 75% of the time. ● Must reside within the area of the job posting. ● Background check and drug screening required per company policy. Preferred Qualifications ● High school diploma or GED (college degree preferred). ● Two or more years of B2B, SaaS, or POS sales experience. Compensation Base Salary: $40,000 Residual Income: Keep earning monthly from your closed accounts. Bonuses: Monthly and quarterly incentives for exceeding sales goals. On-Target Earnings (OTE): $100,000+ Your earnings grow with your results—the more you sell, the more you earn. Benefits Global Payments offers a comprehensive benefits package, including: ● Medical, dental, and vision coverage ● Paid time off and recognition programs ● Retirement and investment options ● Employee assistance and wellness programs ● Charitable gift matching and worldwide Days of Service Learn more at Global Payments Benefits. Our Culture At Global Payments, we stand against racism, intolerance, and injustice in all forms. We celebrate diversity and believe inclusion makes us stronger. Global Payments is an equal opportunity employer. We welcome applicants from all backgrounds and experiences. Diversity and EEO Statements Global Payments is an organization that stands against racism, intolerance and injustice in all its forms — one that respects, honors and celebrates the diversity of our team members and the differences among us. Our commitment to fostering a company culture that values and respects Inclusion and Diversity is steadfast. Standing together as one company, we will continue to work to drive positive change for the communities in which we live and work and stamp out injustice. Global Payments is an equal opportunity employer. Global Payments Company provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. Those applicants requiring reasonable accommodation to the application and/or interview process should notify a representative of the Human Resources Department. Company DescriptionAcross our family of brands, we’re delivering technology, innovation and expertise for our customers—every day. It’s our job to keep commerce moving, and if you're up for the challenge, it could be yours too.Across our family of brands, we’re delivering technology, innovation and expertise for our customers—every day. It’s our job to keep commerce moving, and if you're up for the challenge, it could be yours too.

Job Description Are you a fan of interpersonal engagement and excel at devising outcome-focused strategies? Fed up with the predictability of your daily grind and in search of a new opportunity? We are seeking a driven individual with a passion for finance, eager to establish themselves in the financial services sector! The perfect candidate for the Entry-Level Financial Specialist position is someone who is passionate about cultivating long-lasting relationships and has a strong interest in financial data, estate planning, business administration, mutual funds, and related fields. If you have outstanding communication skills and a sharp eye for detail, don't hesitate to send in your application today! Compensation: $60,000 - $90,000 at plan annually Responsibilities: • Develop strong relationships within local communities, • Engage in a top-notch training program within the financial services industry, • Analyze cash flow, income, financial status, and other wealth management aspects to assist clients in defining and achieving financial objectives, • Act as a reliable advisor for newly acquired clients, utilizing proactive measures to identify and establish prospects, • Devise sustainable financial solutions tailored to clients' long-term needs, • Provide support to clients in reaching their financial goals through strategic product, plan, and investment suggestionsQualifications:, • Excellent communicator who is willing to provide great client service, • A basic understanding of the role of a financial advisor or financial consultant, as well as an interest in the financial industry and financial products, is necessary, • Basic knowledge of computer programs including Microsoft Office, Google Suite, CRM systems, and related programs is needed, • Preferred Bachelor’s degree, but not required, • FINRA licenses are a plus, but not required Traits of our most successful associates: • Enterprising, • Strong work ethic, • Desire to help people, • Positive attitude, • IntegrityAbout Company As a mutual company, with no investors or outside owners, New York Life is uniquely aligned with clients' interests and priorities. We have over 175 years of industry success. Some of our accolades include: • A promise to work with you to build a strong financial future for both you and the clients, • #78 on Fortune 100 in 2024, • Most MDRT members in any United States Mutual Company in 2019, • Highest possible financial strength ratings currently awarded to any life insurer: Standard & Poor’s (AA+); A.M. Best (A++); Moody’s (Aaa); and Fitch (AAA) as of 07/31/24

Job Description About Us Atlantic is a managed services company founded nearly 70 years ago. While Atlantic’s offerings have evolved over the years with technology, our profound sense of urgency and unparalleled commitment to customer service has been a constant. Atlantic is focused on designing and delivering innovative solutions that improve our partners’ security and productivity. Atlantic’s IT Division is a key growth driver at Atlantic and a focal point of our strategy and investment. Our “Obsessed with Excellence” tag line defines our corporate culture, which, along with our vendor partnerships, curated solutions and exceptionally talented team members, differentiates us from our competition. Atlantic looks for hard-working and motivated candidates with a strong foundation of soft-skills who do not view their weekdays spent at ‘a job’ but rather look to develop valuable skills that ignite their passion and lead to a CAREER. If you’re attracted to a work hard, play hard environment and seek the guidance, training and experience necessary to achieve your career goals, you are a great fit for Atlantic! Position Overview – Customer Success Manager (CSM) As a CSM, your primary responsibility is to build and maintain strong, strategic relationships with a designated portfolio of managed services clients. You will serve as a trusted advisor to key stakeholders and business leaders, ensuring clients achieve maximum value from our services while aligning technology strategies with their business goals. Through regular engagement and a deep understanding of each client’s environment and objectives, you will act as the primary liaison between the client and our internal technical teams. Your role is both consultative and facilitative—bridging the gap between business needs and technical execution, driving satisfaction, and identifying opportunities for added value. Your core objectives in this role include: • Client Success & Value Realization – Help clients understand, measure, and maximize the business value delivered by our services and solutions., • Relationship Management & Retention – Foster long-term relationships that result in high levels of client retention and advocacy., • Issue Management & Escalation – Own and resolve client concerns outside the scope of standard service tickets, acting as an escalation point for issues requiring strategic or high-touch attention., • Strategic Growth Enablement – Identify and support cross-sell and up-sell opportunities that drive client growth and deepen engagement with our services., • Client Technical Strategy & Alignment – Translate business goals into actionable technology strategies. Guide clients in making informed IT decisions and roadmaps. Responsibilities and Duties • Develop and maintain strong relationships with clients, understanding their business needs and objectives., • Monitor customer health metrics, identify (and report and help to report and solve) potential issues, and proactively provide solutions to ensure client success, top drive client retention, • Conduct regular check-ins with clients to assess their satisfaction and gather feedback for service improvements, including the preparation and delivery of Quarterly Business Reviews., • Develop an understanding of our products and services sufficient to effectively educate clients on their value., • Collaborate with the technical teams to tailor solutions to meet client’s technical and business requirements., • Manage and resolve customer concerns and escalations in a timely and empathetic manner., • Identify opportunities for upselling and cross-selling within assigned client base., • Bachelor’s degree in Business, Communications, or a related field., • At least 2-3 years (for CSM) 3+ years (for TAM) of experience in IT business to business (B2B) client success, account management, service delivery or a similar client-facing role (preferably within the MSP industry)., • Strong interpersonal skills with a customer-focused attitude., • Excellent communication, presentation and organizational skills., • The ability to manage effectively many accounts and prioritize tasks., • A good understanding of the landscape of IT services and products at a high-level., • Strong problem solving skills and a strategic mindset., • Proficiency in ConnectWise and Microsoft Office Suite., • Experience with customer success software and tools., • Knowledge of MSP industry trends and challenges., • Competitive salary and benefits package., • As a full-time employee, you will be eligible for our comprehensive benefits program, which includes: • Medical, dental, and vision insurance plans, • 401(k) plan with Principal Financial, • Health FSA (Traditional and Limited Purpose Accounts), • HSA, • Dependent Care FSA, • Transportation Reimbursement Plans (Commuter/Parking), • Employer paid Basic Life Insurance $50,000, • Voluntary Benefits – Life & ADD, STD & LTD, Hospital, Accident, Cancer & Critical Illness, Legal, Identity Protection, Auto & Home, Pet Wellness plans, etc., • Plus, employee perks such as discounts through Savings Marketplace in addition to EAP & HealthAdvocate services, • Paid time off • Opportunities for professional growth and development., • A dynamic and supportive work environment., • An opportunity to work with leading-edge technology and a talented team.

Job Description Why Join the HWP Group? Health & Wellness Partners, LLC (HWP), is a medical and scientific communications agency that collaborates with life science industry stakeholders to develop award-winning solutions that advance patient care and transforms scientific content into compelling live and virtual user experiences through digital platforms, congress engagement, and more. We bring clients, providers, and patients outstanding educational programming paired with innovative digital and interactive dissemination vehicles. We are committed to making a difference in health care and in the lives of our team members. We aim to provide every employee with a job they love in a culture focused on career growth, well-being, and community outreach. We have been recognized as both an MM&M Best Place to Work and an Inc. Best Workplace. For more information, visit thehwpgroup.com. What You Need to Know We’re looking to add an SVP, Project Management to our Operations team. The SVP, Project Management will be a key executive responsible for leading the business through financial stewardship, operational excellence, and delivery performance. As a core member of the cross-functional leadership team, the SVP will drive enterprise delivery standards, ensuring that teams consistently meet client, operational, and financial expectations. This role provides strategic vision, fosters organizational collaboration, and ensures high-quality, scalable delivery across a matrixed professional services environment. What You’ll Do The SVP, Project Management will be accountable to the Chief Operating Officer and Executive Team and responsible for the performance, health, and evolution of the delivery/project management functions, including profitability, operational standards, client delivery excellence, and the development of high-performing delivery teams. Additionally, this role will: • Lead operational management, ensuring revenue targets, margin expectations, and utilization goals are achieved, • Partner with cross-functional executives to drive business-wide financial performance, project forecasting accuracy, and cost optimization, • Provide clarity on project budgets, investment vs project cost allocation, and profitability drivers, • Monitor client needs, account health, and delivery performance, providing strategic direction during escalations and challenging situations, • Build and maintain strong internal and external relationships to influence outcomes, strengthen collaboration and ensure aligned delivery, • Serve as a senior advisor on delivery strategy, budgeting approaches, and risk mitigation., • Drive the evolution of the PM/Delivery discipline at the leadership level, ensuring the organization adapts to market, client and operational demands, • Establish and refine enterprise delivery frameworks, governance models and operational standards across the organization, • Collaborate with cross-functional leaders to design and support enterprise-wide solutions and scalable delivery processes, • Identify operational silos and systemic inefficiencies; drive actions that improve team efficiency, cross-functional coordination, and end-to-end delivery flow, • Ensure delivery metrics are consistently met, including project quality, on-time delivery, budget adherence and client satisfaction, • 12+ years of project management or delivery experience in a professional services, agency, or project-based environment, • Experience leading a delivery department with significant financial accountability, • Proficient with project management tools and technologies, such as Adobe Workfront, • Strategic leadership and vision to guide long-term direction and organizational success, • Client-centric problem-solving abilities with a focus on delivering high-value solutions, • Advanced business and financial acumen to evaluate opportunities and drive profitable outcomes, • Exceptional negotiation skills to influence, align, and secure optimal agreements, • Strong cross-functional collaboration capabilities to work effectively with diverse teams, • Organizational influence and change leadership to champion initiatives and drive transformation, • Immediate eligibility for all benefits, including medical, dental, vision, group term life, short-term and long-term disability, • Benefits 100% company paid, • 401k plan employer matching contributions, • Eligibility for company sponsored incentive plans, • Generous PTO, including a week off in December for the holidays, • Paid volunteer time off, • Tuition reimbursement, • On-site gym and other employee wellness initiatives, • Employee Assistance Program, • Comp pay or comp time for onsite weekend work, • Availability of cell-phone stipends, based on business need, • Leadership development training program and other career development programs, • Remote and hybrid work schedule options, • Salary range: $190,000 – $235,000 annually. Note: Actual salary will depend on background and experience. M/F/D/V Please note, we will only respond to candidates we deem qualified