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  • Shift Leader
    Shift Leader
    1 day ago
    $18–$22 hourly
    Part-time
    Midtown East, Manhattan

    At NAYA, we're on an exciting journey - growing fast, sharing authentic, fresh and nutritious Middle Eastern flavors, and building a team that grows right along with us. We are looking for experienced, passionate Shift Leaders to grow with us! At NAYA, your development is our priority --- we train, mentor, and promote from within because we believe our people are the heart of our success. If you're a natural leader who loves great food, thrives in a team environment, and is excited to build your future with a brand on the rise, we want to meet you! If you're ready to lead with heart, inspire others, and be part of something bigger, NAYA is the place to make it happen. Reports to: General Manager You will love working at NAYA We believe great people deserve great rewards. NAYA offers a comprehensive and people-focused benefits package designed to support you at work and beyond, including: • More on the way! At NAYA, you'll find more than a job --- you'll find a community that values you, supports your goals, and celebrates your success. ++How You'll Impact++ The Shift Leader is responsible for leading the team members in running an efficient operation, providing excellent customer service, assisting with day-to-day store operations, maintaining high store standards and conditions, and fostering a positive environment. ++What You'll Do++ Operational Excellence • Ensure store profitability by driving sales, controlling labor, and managing cost of goods., • Oversee preparation and service of all food and beverage items, ensuring they meet NAYA's recipes, portioning, and quality standards., • manage Daily shift schedules to ensure the proper clock in/out times and adjust schedules where appropriate based on the sales volumes., • Conduct ordering, monthly inventory, and control stock levels for food, equipment, and supplies., • Review and manage daily time punches to address any time clock issues., • Control cash and receipts through adherence to cash handling and reconciliation procedures., • Complete and submit administrative tasks promptly, including guest incidents, workers comp claims, manager checklists, cashier/deposit trackers and communication logs Leadership Team Development • Hire, train, coach, and evaluate team members in conjunction with the General Manager., • Lead by example with a guest-first mindset, fostering a positive and productive environment., • Conduct pre-shift meetings to communicate expectations, share guest feedback, and celebrate team successes., • Ensure staff compliance with labor laws, including FWW guidelines, and manage meal breaks., • Resolve conflicts and escalate issues as needed to the General Manager, • Model and uphold HR policies, ensuring team members have access to available resources., • Develop team members by training successors and delegating responsibilities. Guest Relations Community Engagement • Actively engage with guests, building relationships and addressing complaints with a solutions-focused approach., • Reacts to and assists with recovery actions or rewards to negative/positive online reviews to maintain NAYA's community reputation, • Promote NAYA's catering services and assist in taking orders as needed ., • Can execute all catering and third party orders with ease, understanding the importance of on time delivery., • Make eye contact, greet guests warmly, and ensure the team upholds these standards. Financial Administrative Responsibilities • Utilize financial reporting tools to monitor and manage sales, labor, and other key metrics., • Perform cash counting, banking/deposit tasks, and manage discounts and promotions., • Handle guest incidents and worker's compensation reports when necessary. Additional Skills Abilities • Has mastered kitchen operations, COGS and labor management, line service and throughput, • Handle delivery issues and third-party dispatches promptly and efficiently., • Ensure the store is opened and closed following NAYA's opening and closing procedures., • Serve as a strong role model, earning team respect and providing coaching as needed. ++Who You Are++ • 2+ years of related leadership experience at a similar caliber concept, • Strong written and verbal communication skills. Must be proficient in English (spoken and written) to perform essential job duties., • Adaptable in a fast-paced and challenging work environment, • Takes and gives direction well and is able to perform the essential job functions under pressure while maintaining professionalism, • Communicates information effectively and efficiently and approaches their work with a sense of ownership and works with a sense of urgency, • Exhibits strong time management and organizational skills, • Demonstrates positive leadership characteristics that inspires team members to meet and exceed standards, • Ability to utilize traditional software programs such as Gmail, Microsoft Office and any additional systems as needed, • Ability to access and accurately input information using a moderately complex computer system, • Able to work nights, weekends and holidays, and variable schedule, per the needs of the business, • Able to lift at least 50 pounds on a regular basis and bend, stoop, stand and perform extensive walking for 8-10 hours a day

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  • Customer Service Representative (CSR)
    Customer Service Representative (CSR)
    26 days ago
    $18–$20 hourly
    Full-time
    Manhattan, New York

    Position: Customer Service Representative Location: New York, Manhattan Are you ready to grow your career with Whizz, a leader in providing innovative transportation solutions for delivery riders? We are seeking an enthusiastic and detail-oriented Customer Service Representative to join our team and take charge of the day-to-day operations of one of our e-bike stores in New York, Union Square. In this role, you will oversee customer service, inventory tasks, and operational tasks, while ensuring that the store operates seamlessly. Your dedication will be rewarded with a competitive hourly rate of $18-$20 per hour, along with performance-based bonuses. Join Whizz today and help us make transportation solutions faster, smoother, and more innovative! Key Responsibilities: New Customers: • Help customers choose the right bike, battery, accessories, and services., • Assist with signing up for subscriptions, processing payments, and setting up accounts., • Explain bike features and make sure customers have a great first experience. Existing Customers: • Support customers with repairs, payments, and subscription questions., • Coordinate repairs with mechanics and perform minor bike adjustments when needed., • Handle invoicing, service follow-ups, and work with customer accounts., • Inspect bikes and manage fines when necessary. Operations & Store Support: • Prepare reports about sales, inventory, and store operations., • Monitor inventory levels and coordinate stock as needed., • Keep the store clean, organized, and welcoming., • Assist with opening and closing the store., • Support your team and supervisor with other tasks as needed. Requirements: • Comfortable using Microsoft Office, Google Sheets, and other common productivity tools., • Good at multitasking and staying organized in a busy environment., • Ability to connect and work well with different types of people., • Flexible to work weekdays and weekends (if necessary)., • Knowledge of additional languages (Spanish, French, or others) is a plus. Employee benefits: Training provided: We believe in empowering you to reach new heights. Paid time off: Recharge and relax with vacation, sick leave, and public holidays. 401(k) retirement plan: Invest in your future. Performance-based bonuses: Enjoy additional bonuses tied to your outstanding performance. Flexible 8-hour shifts: Balance work and life seamlessly.

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  • Sales Manager
    Sales Manager
    2 months ago
    $40000–$120000 yearly
    Full-time
    Manhattan, New York

    Company: Inspired MKTG Location: New York, NY but state wide campaign Employment type: Full-time (commission-driven compensation) About Us Inspired MKTG is a fast-growing marketing and lead-generation firm focused on delivering measurable results for clients. We’re scaling rapidly and looking for an experienced sales leader who wants to earn top-tier commissions while building and coaching a high-performing sales organization. Role Summary We’re seeking an experienced Sales Manager who thrives in a commission-first environment and is motivated by both personal earnings and building teams that excel. This role rewards strong closers and builders: you’ll earn high commissions on your own sales and ongoing overrides on the team you recruit and develop. Key Responsibilities • Close new business and manage a personal sales pipeline to consistently meet or exceed quota, • Recruit, hire and onboard sales reps; build and scale teams quickly and effectively can be done organically, • Design and deliver training programs, playbooks and role-plays (preferred experience at senior trainer level or above), • Coach reps day-to-day: call reviews, live coaching, role-plays, objection handling and deal strategy, • Set targets, monitor KPIs (conversion, average deal size, ramp time, churn) and report on performance, • Implement repeatable processes for lead management, CRM usage and forecasting, • Collaborate with Marketing, Operations and Leadership on pricing, offers and sales materials, • Maintain a high-activity culture with strong accountability and continuous improvement Who You Are (Required / Preferred) • Proven track record (1+ years) in sales leadership roles, ideally in lead-generation, marketing, fundraising, insurance/financial services, telecom or other high-volume sales environments, • Preferred: experience at senior trainer level or higher in designing and delivering sales training that drives measurable uplift, • Demonstrated success building, scaling and retaining high-performing sales teams, • Comfortable and highly motivated by commission-driven pay and earning overrides from teams you build, • Strong coach/mentor with excellent communication and presentation skills, • Results-oriented with strong analytical skills and attention to metrics Compensation & Rewards • Compensation is commission-first and highly performance-driven, • Uncapped personal commission structure plus ongoing overrides on the team you recruit and manage, • Competitive incentives and accelerators for hitting team and company targets, • Additional benefits to be discussed during the hiring process Why Join Us • Significant upside: the ability to earn substantially more than market averages through uncapped commissions and team overrides, • Build and lead your own organization with direct impact on earnings and company growth, • Work with a collaborative leadership team that invests in training and resources to scale high performers Priority to applicants providing resumes with 2–3 specific examples of teams you built or training programs you ran Short cover note summarizing your experience and recent sales results Equal Opportunity Inspired MKTG is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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  • Entry Level Sales and Account Mangement
    Entry Level Sales and Account Mangement
    2 months ago
    $55000–$65000 yearly
    Full-time
    Manhattan, New York

    We are a growing sales and marketing firm seeking motivated individuals to join our team in a Sales & Management role. This position is ideal for someone looking to develop leadership skills while building a long-term career in sales, management, and business development. Responsibilities: - Drive sales and manage client relationships - Represent national brands with professionalism and integrity - Train and mentor new team members - Assist in daily operations, goal-setting, and performance tracking - Develop communication, leadership, and management skills - Work closely with senior leadership on team growth and expansion Qualifications: - Strong communication and interpersonal skills - Competitive mindset with a strong work ethic - Coachable and open to feedback - Ability to work in a fast-paced, goal-driven environment - Previous experience in sales, customer service, hospitality, or leadership is a plus (not required) What We Offer: - Full-time position with paid training - Clear advancement path into management and leadership roles - Performance-based compensation with bonuses and incentives - Ongoing mentorship and professional development - Team-oriented culture with growth opportunities Why This Opportunity: We promote from within and invest heavily in leadership development. Top performers are trained to lead teams, manage accounts, and take on higher-level responsibilities quickly. Apply today for immediate consideration

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