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Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Product Growth Manager - Advanced Analytics, Enterprise & Credit Risk Who is Mastercard? Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all. Services within Mastercard is responsible for acquiring, engaging, and retaining customers by managing fraud and risk, enhancing cybersecurity, and improving the digital payments experience. We provide value-added services and leverage expertise, data-driven insights, and execution. Overview • Works on the evolution of the growth an enablement initiatives and metrics, establishes a go-to-market strategy, optimizes products and resources, implements incremental improvements throughout the life cycle., • Oversees long-term and short-term strategic initiatives for a product focused on growth and enablement. Role • Interprets and applies the program's vision and strategy to the growth and enablement strategy and roadmap, communicating it consistently to key stakeholders., • Collaborates with commercial teams (marketing, account management, CBLs) to ensure products optimized for growth and retention., • Demonstrates in-depth knowledge of the program and its ecosystem, applying this understanding to the development of growth and enablement strategies., • Exhibits awareness of Mastercard's broader product offering and leverages products from other business areas to augment product capabilities., • Drives the delivery of key product enhancements, partnering with Guild members to deliver (e.g., CX&D, Product Management – Technical)., • Understands the Software Development Lifecycle and manages any barriers or obstacles to deliver capabilities on time and within budget, collaborating with the Product Management-Technical Guild., • Utilizes data to quickly identify product performance challenges, creating proactive plans to drive usage and revenues. Prioritizes resources based on data-driven analysis to deliver against the plan., • Ensures that the broader Mastercard organization is enabled to promote focus products by creating compelling communications and marketing content in partnership with Marketing., • Influences cross-functional teams (e.g., Product, Product Management-Technical, CX&D) in the development of business requirements to achieve product objectives., • Partners with the Guilds to create and share best practices within the program, focusing on driving continuous improvement in the program’s operating model., • Drives institutionalized knowledge through the use of consistent product documentation (e.g., support documents) across the Studio framework., • Demonstrates a commitment to continuous learning by leveraging the learning and development curriculum to augment existing knowledge, skills, and experiences., • Demonstrates and drives Mastercard Way behaviours through their behaviour, recognitions, coaching, and employee engagement. All about you • Proven ability to thrive in a matrix environment., • Preferred proficiency in using hard data and metrics to support assumptions and develop business cases, utilizing analytical tools such as SQL, Tableau, Alteryx, PowerBI, or DUN., • Hands-on experience in creating Go-To Market strategies., • Demonstrated capability to operate independently and autonomously., • Proven track record of data-driven decision-making, applying continuous improvement, and test-and-learn methodologies across teams., • Ability to communicate confidently with executives, peers, and staff, delivering • impactful, eloquent, and authentic messages., • Demonstrated experience in building relationships, partnering with, and influencing individuals while commanding respect from product teams across the organization., • Experience in Credit Risk is considered an asset. #SecuritySolutions Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: * Abide by Mastercard’s security policies and practices; * Ensure the confidentiality and integrity of the information being accessed; * Report any suspected information security violation or breach, and * Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines. In line with Mastercard’s total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary based on location, experience and other qualifications for the role and may be eligible for an annual bonus or commissions depending on the role. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance), flexible spending account and health savings account, paid leaves (including 16 weeks new parent leave, up to 20 paid days bereavement leave), 10 annual paid sick days, 10 or more annual paid vacation days based on level, 5 personal days, 10 annual paid U.S. observed holidays, 401k with a best-in-class company match, deferred compensation for eligible roles, fitness reimbursement or on-site fitness facilities, eligibility for tuition reimbursement, gender-inclusive benefits and many more. Pay Ranges Purchase, New York: $137,000 - $218,000 USD

Help Desk Analyst Port Washington, NY (Onsite) Direct Hire Job ID 25-09858 We are looking for a Help Desk Analyst. This is a direct hire opportunity based out of Port Washington, NY (Onsite). As a Help Desk Analyst, you will support the Unified business organization by analyzing and resolving user computer hardware and software issues. You will respond to user inquiries, assess problems with IT equipment and applications, and provide remediation. Additionally, you will also work closely with other IT department personnel to analyze and resolve issues and assist with IT initiatives and projects. Help Desk Analysts need to balance creative and technical problem-solving, customer service, and collaboration to ensure that personnel throughout the organization can access and utilize hardware and software resources they need to work. Qualifications: Bachelor's degree in Information Technology / Computer Science or comparable IT work experience. Must be well-versed in Windows 10/11 operating systems. Must have fundamental understanding of Windows 2012-2022 Server operating systems. Must have beginner to intermediate understanding of network services and concepts. Must have experience with various aspects of Office365, including SharePoint and Exchange. Must be able to troubleshoot in an analytical, effective and efficient manner. Experience with ERP systems is a plus. Must be strong with Excel Macros. Must have intermediate understanding of security best practices. Excellent organizational skills including attention to detail and multi-tasking. Strong analytical and problem-solving skills. Must be located within reasonable commute to Port Washington, NY. Responsibilities:Apply systems analysis techniques and procedures to determine hardware, software, or system malfunctional and test or modify computer systems based on configuration specifications. Provide technical support and solutions. Test and install computer systems and software. Maintain records of trends and patterns on computer issues. Collaborate with senior IT staff for assistance to solve difficult issues. Assist with onsite support and installations. Update service ticket system with ticket problem and remediation details. Work with service desk team to resolve support tickets in a timely fashion. Work to maintain service desk SLA goals set by the IT Manager. Handle all aspects of new user setup. Assist with user desk relocation. Configure workstations for new users and upgrades. Troubleshoot basic network connectivity issues. Assist IT staff with larger scale projects. Help maintain Microsoft Excel macro-based documents. Assess and remediate cyber security alerts. Maintain thorough documentation. Assist with asset tracking and update asset tracking system. Skills/Abilities:Highly motivated individual able to work independently or in team environment, partnering to accomplish joint objectives. Strong verbal and written communication skills; strong prioritization skills; result-oriented; responsive; and strong personal initiative. Professional, ultimate team player and willing to work after hours on the rare occasion. Receptive taking direction and be willing to cross train. Deliver technical solutions to meet business needs and requirements. Annual Base Salary Range for CA, CO, IL, NJ, NY, WA, and DC: $70,000 to $90,000. Actual compensation offered may vary depending on factors including but not limited to, position offered, location, education, training, and/or experience. Solugenix will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act and Ordinance. Applicants do not need to disclose their criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if we are concerned about conviction that is directly related to the job, applicants will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. About the Client Our client is a leading North American distributor of building materials. About Solugenix Solugenix is a leader in IT services, delivering cutting-edge technology solutions, exceptional talent, and managed services to global enterprises. With extensive expertise in highly regulated and complex industries, we are a trusted partner for integrating advanced technologies with streamlined processes. Our solutions drive growth, foster innovation, and ensure compliance—providing clients with reliability and a strong competitive edge. Recognized as a 2024 Top Workplace, Solugenix is proud of its inclusive culture and unwavering commitment to excellence. Our recent expansion, with new offices in the Dominican Republic, Jakarta, and the Philippines, underscores our growing global presence and ability to offer world-class technology solutions. Partnering with Solugenix means more than just business—it means having a dedicated ally focused on your success in today's fast-evolving digital world.

Duties & Responsibilities: • The Implementation Technician assists the Implementation Manager, with implementations, including site surveys, equipment installation and configurations., • The incumbent is also responsible for pre installation design review, documentation, vendor supervision when required, NCC turnover and quality reviews., • The Implementation Technician, working along with the Implementation Manager, operates within the framework of the complete project management life cycle and adheres to industry and HealthCare Client Standards., • This individual interacts with groups internal and external to the organization on a daily basis in conformance with IT policy and procedures., • The Implementation Technician provides post go live support to our clients., • He/she troubleshoots problems as they occur., • The Implementation Technician must be able to work on multiple projects concurrently, and must act as a point person in the field., • Will work in Data Center to bring servers and switches on line. Qualifications: • B.S. in Computer Science preferred / or trade school A+, • Requires a working knowledge of network protocols (TCP/IP), routers and switches., • Should be familiar with cabling specifications (Cat5) and multi mode fiber., • Requires solid desktop computing skills including hardware configuration, operating system software (W2k/XP) as well as the MS Office suite of applications., • Knowledge of Server upgrades, decommissioning of old servers, installation of new servers, including Blade technology., • Familiarity with equipment tracking, asset management, QC and inventory control., • Must be able to work with multiple large –scale, concurrent projects., • Excellent customer service skills., • Working knowledge of Remedy, • Ability to do technical documentation (Visio, Excel, etc) as required., • Minimum of 2 years related work experience., • Must present a professional appearance and be able to communicate effectively.

Job DescriptionSystems Integration Engineer Direct Hire Opportunity We are recruiting on behalf of our client, a leading manufacturing company, for a Systems Integration Engineer to join their Engineering team. This is a direct hire, full-time position offering excellent growth opportunities. Position OverviewThis engineering position offers an excellent entry point or advancement opportunity. The role involves exposure to various engineering tasks across all project phases, including field work. The successful candidate will work as part of the Test Equipment group and participate in diverse engineering projects while learning products, design concepts, company operations, and industry practices. This is a heavy field work role requiring travel and variable hours according to business needs - it is not a desk job and it is not 9am-5pm. Key Responsibilities • Resolve engineering issues in system integration and manufacturing aligned to project schedules, • Work with System Functions, Functional Interfaces, Electrical/Mechanical Interfaces, Asset Management, and Test Equipment, • Analyze and evaluate electrical schematics, mechanical drawings, pneumatic diagrams, test procedures, and technical documentation, • Plan solution paths and coordinate tasks with multidisciplinary engineering teams, • Generate and maintain asset management documents and official correspondence, • Track project progress and coordinate actions with suppliers and customers, • Participate in technical meetings, witness tests, and document meeting minutes with action items, • Support on-site testing activities, troubleshooting, and field modifications, • Provide engineering support to other departments across all project phases and manufacturing, • Coordinate technical activities with project management groups, • Lead technical discussions in design review meetings, • Provide elevated support for engineering headquarters by offering technical interpretations and faster response solutionsQualificationsEducation:, • Bachelor's degree in Electrical Engineering, Mechanical Engineering, or related engineering/science field, • Master's degree preferredExperience:, • Entry level (1-3 years) to mid-level (5-10 years) engineering experience, • Transportation industry or closely related field experience required, • Experience in system design, systems integration, or project engineering a plus, • Professional Engineer (PE) certification a plusRequired Skills & Competencies, • Practical knowledge in both electrical and mechanical engineering, • Strong problem-solving abilities for both technical and non-technical issues, • Excellent written and verbal communication skills, • Strong schedule management and task management capabilities, • Team player with collaborative mindset, • Commitment to multi-year projects, • Willingness to travel domestically and internationally for business, • Availability outside normal business hours when required, • Experience with federal regulations and official standards (AAR, APTA, IEEE, ASME, EN, MIL, etc.) Employment Details, • Position Type: Direct Hire, Full-time, • Salary: $85,000-95,000 (DOE), • Classification: Exempt, • Department: Engineering, • Reports To: Engineering Manager, • Travel: Required for domestic and international business travel

Help Desk Analyst (L1-L2) We are in need of a full-time, direct hire Help Desk Analyst to join one of our distribution clients. As a Help Desk Analyst, you will provide support by analyzing and resolving user computer hardware and software issues. You will respond to user inquiries, assess problems with IT equipment and applications, and provide remediation. Additionally, you will also work closely with other IT department personnel to analyze and resolve issues and assist with IT initiatives and projects. Location: Port Washington, NY (On-site) with 10-25% travel to regional sites This job expects to pay about $70,000 - $90,000 per year plus bonus and benefits What You Will Do: • Provide end-user support for laptops/desktops and escalate issues as needed. Gather and communicate error logs to L2-L3, • Troubleshoot Windows 10/11 and Microsoft 365 issues, • Support Outlook, Intune, and general user apps, • Perform basic debugging; escalate advanced issues, • Assist with device migration and Intune deployment, • Apply systems analysis techniques and procedures to determine hardware, software, or system malfunctional and test or modify computer systems based on configuration specifications, • Test and install computer systems and software, • Maintain records of trends and patterns on computer issues, • Update service ticket system with ticket problem and remediation details, • Work with service desk team to resolve support tickets in a timely fashion, • Work to maintain service desk SLA goals set by the IT Manager, • Handle all aspects of new user setup, • Assist with user desk relocation, • Configure workstations for new users and upgrades, • Troubleshoot basic network connectivity issues, • Assist IT staff with larger scale projects, • Assess and remediate cyber security alerts, • Maintain thorough documentation, • Assist with asset tracking and update asset tracking system What You Bring to The Table: • 5-7 years of hands-on helpdesk/desktop experience, • Intune knowledge and debugging skills, • Must be comfortable with 10-25% (up to 1-2 trips per month to regional sites), • Must be well-versed in Windows 10/11 operating systems, • Must have fundamental understanding of Windows 2012-2022 Server operating systems, • Must have experience with various aspects of Office365, including SharePoint and Exchange, • Beginner to intermediate understanding of network services and concepts, • Intermediate understanding of security best practices, • Strong verbal and written communication skills; strong prioritization skills; result-oriented; responsive; and strong personal initiative, • Must have high patience level, user empathy and the ability to work under professional pressure, • Must be able to troubleshoot in an analytical, effective and efficient manner, • Ability to explain issues clearly and push back professionally when needed, • Ability to explain technical issues clearly to non-technical users, • Highly motivated, ability to work independently or in a team environment. Must be team-oriented and eager to learn, • Excellent organizational skills including attention to detail and multi-tasking Irvine Technology Corporation (ITC) is a leading provider of technology and staffing solutions for IT, Security, Engineering, and Interactive Design disciplines servicing startups to enterprise clients, nationally. We pride ourselves in the ability to introduce you to our intimate network of business and technology leaders – bringing you opportunity coupled with personal growth, and professional development! Join us. Let us catapult your career! Irvine Technology Corporation provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Irvine Technology Corporation complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities.

Job DescriptionSalary: Title: Estimator Job Summary Infinity Contracting Services, Corp. is actively seeking a highly motivated Estimator for a position available in College Point, NY. We recognize our employees are the companys most valuable asset. Inspiration, diligence, and encouragement towards each other, coupled with purposeful work lead to a rewarding career, and we are proud to provide a platform with which our employees can attain their goals. The Estimators primary duty is to grow the company by achieving sales and profitability objectives for new projects and clients through comprehensive cost estimating and project awards. The Estimator will accomplish this under the general direction of the Estimating Manager. The position involves completing quantity take-offs, preparing cost estimates, organizing bid bonds, job site inspections, and communication with sub-trades to determine the financial needs of completing a project. Responsibilities and Duties Support all aspects of subcontractor and supplier estimating and bidding process. Analyze drawing, specifications, and other documentation to prepare comprehensive cost estimates. When necessary, refer to previous projects of similar nature for a cost comparison. Work on multiple company bids simultaneously and delivering in accordance with deadline objectives. Operated and maintain proficiency in all internal estimating systems, technologies, and software. Demonstrate a thorough understanding of the scope for specific skills assigned. Prepare, issue, receive and review supplier and subcontractor proposals and pricing. Build and manage client and subcontractor relationships Coordinates with the client on all changes in scope, questions, or clarifications regarding the work, during the bidding process. Acts as a resource to project management during the award/start-up phase to clarify any issues regarding what was considered in the estimate including materials and methods of construction; Must ensure a solid understanding of and comply with the principles of the companys Code of Ethics. Conduct site inspection for tender understanding, analysis of conditions, and assessment of risk and identification of activities that may or may not be shown in tender documents. Attend and participate in onsite meetings with clients, owners, representatives, staff, sub-trades, contractors, and other project stakeholders. Other onsite inspection duties as required. Establish a buyout plan and share it with assigned Project Manager Finalize pricing for key line items from the budget Initiate buyout by the issuance of notices to vendors and subcontractors Assemble bid-files, including all development information that was utilized in the preparation of the estimates. Maintain up-to-date and accurate contact information for suppliers, sub-contractors, and clients. Deliver bids on time for tenders closing. Identify, retrieve, comprehend, and administer RFQ and RFP solicitations. Other administrative duties as required. Qualifications and Skills High School Diploma or GED 5-10 year estimating experience 5-10 years of construction-related experience Excellent time management skills

Job Description Location: Port Washington, NY Job Type: Full-Time Comp: $60-65K/Annually Reports To: Associate Director, Managed Services About Agilant Solutions Agilant Solutions is a national technology solutions provider delivering comprehensive IT services across multiple industries. Our Configuration Center plays a vital role in supporting our Managed Services operations — ensuring devices are imaged, configured, and deployed to client environments with precision and consistency. We take pride in maintaining a collaborative and high-performance culture where technical expertise and quality execution come together to deliver exceptional client outcomes. Position Overview The Configuration Engineer / Manager is responsible for overseeing daily configuration and imaging operations within Agilant’s Configuration Center. This role combines hands-on technical expertise with leadership and process management, ensuring that all devices are prepared accurately, securely, and on schedule for deployment. The ideal candidate will have strong experience in system imaging, endpoint deployment, and technical process leadership, as well as the ability to mentor a team, engage directly with clients, and continuously improve configuration workflows. Key Responsibilities Leadership & Operations Management • Lead, mentor, and develop the Configuration Team to ensure consistent performance, accuracy, and adherence to SLAs., • Manage daily workload distribution, scheduling, and task prioritization to meet project timelines., • Conduct regular quality control checks to maintain accuracy and compliance with client standards., • Identify and implement process improvements to drive efficiency and reduce rework. Technical Responsibilities • Design, build, and maintain standard system images for Windows, macOS, and other supported operating systems., • Manage and maintain imaging platforms and tools such as MDT, SCCM, Autopilot, or equivalent solutions., • Collaborate with internal project managers and client stakeholders to define imaging requirements and translate them into repeatable configuration standards., • Ensure proper documentation of all imaging procedures, asset tagging, and kitting workflows., • Act as the technical escalation point for complex configuration or imaging issues., • Maintain inventory accuracy and device accountability throughout staging and deployment. Client Engagement & Communication • Serve as the primary technical point of contact for configuration-related client interactions., • Participate in project kickoff calls and ongoing meetings to align deliverables with client expectations., • Address client feedback promptly and troubleshoot post-deployment configuration issues as needed. Qualifications • 3–5 years of experience in IT configuration, imaging, or systems deployment., • 1–2 years of experience in a leadership or supervisory role within a technical operations or configuration environment., • Proven ability to create and maintain custom system images for Windows 10/11 and macOS., • Hands-on experience with imaging and deployment tools such as SCCM, MDT, Autopilot, or similar., • Familiarity with scripting languages (PowerShell, Batch, Bash) a plus., • Strong understanding of hardware configuration, BIOS settings, and device preparation best practices., • Excellent organizational, communication, and time management skills., • Comfortable engaging directly with clients and explaining technical processes in a professional manner. Preferred Qualifications • Microsoft certifications such as MD-100, MD-101, or equivalent., • Experience working in a high-volume configuration or staging environment., • Knowledge of IT asset management, logistics coordination, and hardware lifecycle processes. Why Join Agilant Solutions? • Career Growth: Access to professional development programs and technical certification support., • Innovative Environment: Work with cutting-edge technologies and enterprise-scale deployments., • Collaborative Culture: Join a supportive team that values technical excellence and shared success., • Comprehensive Benefits: Competitive pay, health insurance, 401(k), paid time off, and more. Summary This position is ideal for a driven and technically skilled professional who thrives on leadership, organization, and hands-on technical work. As the Configuration Engineer / Manager, you’ll play a pivotal role in ensuring that Agilant’s client deployments meet the highest standards of quality and reliability. Company DescriptionAgilant Solutions, Inc. () is an international provider of digital transformation and enterprise managed services. We leverage our extensive industry experience and IT best-practices for a simple reason; to empower our clients to become heroes in responding to competitive and business needs. It is our commitment to make them excel. Agilant provides a complete breadth of distributed IT solutions through our integrated practices.Agilant Solutions, Inc. () is an international provider of digital transformation and enterprise managed services. We leverage our extensive industry experience and IT best-practices for a simple reason; to empower our clients to become heroes in responding to competitive and business needs. It is our commitment to make them excel. Agilant provides a complete breadth of distributed IT solutions through our integrated practices.

Job DescriptionDescriptionLocation: White Plains Hospital Address: 41 E Post Rd, White Plains, NY 10601 Title: Parking Cashier Hourly Pay: $16 - $17 **This location requires proof of COVID-19 and flu vaccination. Cashier responsible for operating a specified parking lot by performing cash transactions and providing excellent customer service. The Cashier ensures proper ticket handling and guest payments while delivering service that exceeds our customer/client’s expectations. The Cashier is responsible for taking payments and assisting guests as they enter or exit the property. The Cashier works closely with fellow team members, Operation Manager, and/or Shift Supervisor to ensure that cash handling procedures as well as safety standards are met at all times. Key Responsibilities • Responsible for performing cash transactions with accuracy and precision, • Keeping your cash organized and knowing what you have on hand, • Ensuring your cash and tickets are sorted throughout the day, • Preparing your cash control/summary sheets with accuracy and neatness, • Reporting all overages and shortages, • Making sure you plan ahead to have adequate change on hand, • Completing all Reimagined documents completely, accurately and neatly, • Responsible for keeping work environment neat and organized at all times, • Cleaning and organizing the interior of booth, • Cleaning the booth windows, • Ensuring the signage and equipment on the lot is continuously wiped down and free of vandalism and graffiti, • Walking through the parking lot and picking up any excess garbage and changing bags in garbage cans, • Ensuring supplies are properly stacked and organized at all times, • Responsible for maintaining a safe and secure work environment, • Ensuring the windows and doors are locked and cash is taken with you if you have to leave the booth for any reason, • Securing your monies and control sheets by putting them in a deposit bag and keeping it secure prior to their deposit, • Report all odd occurrences or strange persons on the lot to your supervisor immediately, • Responsible for being punctual and ensuring that your timecard is punched at the beginning and end of your shift, • Adhering to the Reimagined Parking dress code for proper attire and grooming, • Responsible for adhering to all company policies and procedures, • Resolving customer complaints quickly and efficiently, • Providing exceptional customer service by being pleasant, courteous and helpful to customers, • Greet arriving and departing guests in a friendly and courteous manner, • Use respectful communication to assist guests with their questions, problems, and concerns; relay information to shift or Operations Manager as necessary, • Issue and or collect visitor parking tickets, • Match visitor ticket forms when original tickets cannot located, • Complete shift/daily reconciliation of receipts, cash, and charges; accurately account for all funds within cashier drawer, • Perform revenue drops following specific location procedures, • Maintain a clean, orderly, and safe work area in and around the cashier’s booth, • Answers telephone in a prompt and courteous manner, when required, • Immediately report any accidents, incidents or safety concerns to Operations Manager or Shift Lead, • Communicate professionally at all times with guests, client, and teammates, • Other duties as may be assigned Skills, Knowledge and Expertise • Excellent customer service and communication skills, • Ability to verbally communicate with guests, • Ability to learn quickly and use sound decision making to thrive in fast-paced environments, • At least 18 years of age, • Basic math skills, • Experience with cash handling is an asset, • Previous customer service experience, preferred Benefits * US Salary Benefits: Join our team and enjoy an outstanding benefits package, including: · Annual Discretionary Incentive plan: Designed to align pay with performance. · Generous Paid Time Off: Enjoy 20 days of paid time off, plus 8 paid holidays, so you can rest and recharge. · Comprehensive Health Plans: Access top-notch Medical, Dental, and Vision coverage for you and your family. · Life and Disability Insurance: Company paid basic life and Short-Term Disability to secure your future with essential protection for you and additional options for your loved ones. · 401(k) Plan: Benefit from a generous employer match with immediate vesting to help you save for retirement. · Employee Assistance Program: Access behavioral Health Care to assist with personal needs for you and your family members. · Parental and Caregiver Leave: Enjoy time off to support your growing family or care for loved ones