Trabajos it specialist en Hicksville, New York (NY) State

Responsibility for availability and user support within NASA for the following architectures:. Assignments may be complex in nature where judgment and initiative are required in resolving problems and making recommendations. Troubleshoot, diagnose and resolve PC related failures and initiate corr...

Assists with the development, maintenance and implementation of the strategic plan for infrastructure systems activities within the system in order to address organizational needs, technology trends, architectural design and human resource requirements. All responsibilities noted here are conside...

Identify, lead, scope and manage strategic contracting and RF(x) processes for timely execution of initiatives with significant scope, impact, and complexity in close coordination with IT stakeholders and other corporate partners. The Manager, IT Sourcing will act as an agent for the Procurement ...

Up to $80K per year / Medical, dental & vision - As a Customer Support Specialist you'll: Work with customers to satisfy inquiries with one call resolution in mind; Review, monitor, engage and keep track of a high volume of customers per day; Handle both inbound and outbound service level calls i...

Competitive salary & bonuses / Medical, dental & vision / 401k match / PTO - As a Customer Support Specialist you'll: Own user issues through various channels, such as phone, email, live chat, and social, from start to resolution; Use technical ability to master trading platforms, internal tools,...

Competitive pay / Medical, vision and dental - As a Customer Support Specialist you'll: Deliver highly responsive proactive support to users and clients; Troubleshoot concerns and answer questions for strategic clients; Become a VERO product expert, always curious to discover how to best use the ...

Up to $60K per year / Healthcare benefits - As a Customer Support Specialist you'll: Handle internal and external customer questions and support tickets via email, Slack, and website chat, as well as other sources and see them through to completion in a timely manner; Effectively troubleshoot sys...

Up to $23 per hour / Medical, Dental & Vision / PTO / 401K match / 11:30a-8p CST schedule - As a Customer Support Specialist you'll: Answer incoming phone calls; Resolve customer issues via email or phone in a timely fashion and within SLAs; Work with internal and 3rd party manufacturers on order...

Competitive pay / Benefits - As a Customer Support Specialist you'll: Help support Heal. Customer Service / Fully Remote] - Anywhere in U. Respond to tickets; Track client payments; Host live onboarding and support calls over Zoom. ...

Up to $75K per year / Health insurance / PTO / 401K - Join Mon Ami as a Customer Support Specialist; Assist customers with inquiries, troubleshoot issues, and guide them through features; Collaborate with team to improve user experience and contribute to product development; Demonstrate empathy, ...

Up to $60K per year / Medical, dental, and vision / PTO / 401k - As a Customer Support Specialist you'll: Field support calls, chat, email, and other communications from users with software or hardware inquires; Track assigned support tickets; Solve problems using your knowledge of company system...

Up to $27-hr / Generous Benefits and Perks - As a Customer Support Specialist, you'll: Improve customer service experience, create engaged customers, and facilitate organic growth; Own customer issues reported and see problems through to resolution; Research, diagnose, troubleshoot and identify s...

Help Desk Automation Specialist. Responsibilities for Help Desk Automation Specialist:. Qualifications for Help Desk Automation Specialist:. Proficient with help desk software and remote desktop programs, assisting others as needed. ...

We are looking for a competent full time Helpdesk technician to provide support both remotely and on site. Experience with the following: Help Desk experience supporting users on site and remotely. Ability to document technical issues and resolution of tickets via help desk ticketing system. This...

Must have experience supporting users in a dynamic environment with white glove service in person and over the phone. Ability to solve problems in a sustainable way by working with people, not just technologies. Track, prioritize, document and resolve end-user incident tickets. Manage, maintain, ...

We are looking for team-oriented performers with outstanding work ethics, excellent written abilities, and a solid communication foundation interacting with all levels. We are seeking a full-time (5-days per week) resource capable of performing IT support activities. You'll have the opportunity t...

Assist in ensuring the Agency’s computer security procedures are up to date, including folder shares and user permissions, browser security, remote access (VPN), anti-virus and BitLocker software. Responsible for the installation, repair, maintenance, and support of Agency desktop hardware and so...

Engage in Level 1 Help Desk support for end users via account support, troubleshooting, and other technical support needs. Handle incoming helpdesk phone calls and email, ensuring appropriate prioritization and escalation of tasks and courteous, timely, and effective resolution of support issues....

Enjoy the ease of going to the fitness center, taking a swim, or grabbing a bite to eat without having to leave our beautiful campus! Hofstra University is dedicated to recruiting and retaining a highly qualified and diverse academic community of students, faculty, staff, and administrators respe...

Partners with IT and business leadership and other key stakeholders to define opportunities and to identify and prioritize projects based on predefined criteria (return on investment, productivity, compliance). Proficient in working with business area’s to understand needs/requirements with an ab...

Will be great to have somebody with Site Core and/or NICE CXOne or any call center application support experience. Collaborate with the application developers and database administrators to ensure database performance, integrity and security. Application Support:  Participate in web and content.....

This role will provide onsite/ on-call assistance to end-users within the organization’s desktop computing environment in a timely and accurate fashion to ensure optimal service delivery. Microsoft Certified IT Professional (MCITP) certification in the desktop area. Freshers and IT Students are a...

We are seeking an entry-level Systems Administrator who will assist in the day-to-day management of our third-party case management software. Deigning systems within our case management software to assist with and streamline those processes and tasks. Writing SQL queries on a complex database for...