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Job Description On-Call IT Field Technician – PC, Mac, POS and TV Mounting • Location: Multiple U.S. Cities (Local, Onsite Support), • Job Type: Independent Contractor (1099), • Pay: $35 per hour (on-site), • Schedule: Flexible – You accept jobs based on your availability Important Note This is an on-call, 1099 independent contractor role with full flexibility and no guaranteed hours. You set your availability and driving radius, and we send jobs that match your proximity and skills. About the Role Geeks On Site provides nationwide computer repair and technology support services for homes and businesses, delivered both remotely and on-site. Our services include computer repair, IT support, smart home installation, and a broad range of in-home and business technology services offering fast, reliable solutions across a wide range of devices and systems. Geeks On Site is hiring experienced Field IT Technicians to support residential and small business customers. The primary focus is computer troubleshooting, networking support, printer configuration, and general on site IT service. Technicians may also receive POS or outdoor TV mounting jobs based on experience. Responsibilities • Troubleshoot and repair Windows and macOS issues, • Resolve WiFi, router, and wired network problems, • Install and configure printers and scanners, • Replace or upgrade hardware components, • Reinstall operating systems using bootable tools, • Document work and communicate clearly with customers, • Install and support POS systems and run Cat5e or Cat6 cabling, • Two or more years of experience in IT support or field service, • Strong networking and diagnostic skills, • Reliable transportation and valid driver’s license, • Ability to work independently and provide professional customer service, • Ability to lift up to 50 lbs, • IT and POS work: $35 per hour for time on site, • Outdoor TV mounting: starts at $100 per mounted device, varies if a helper is required, • Flexible scheduling — accept only the jobs that match your route and availability, • National brand recognition and continuous job offers, • Dispatch and tech support team available to assist remotely What to Expect After You Apply • Intro Call – A recruiter will contact you for a quick chat, • Onboarding – Complete paperwork and tax forms electronically, • Background Check – Mandatory before activation, • Set Your Availability – You enter your availability in our tech portal, • Start Receiving Jobs – You’ll be dispatched jobs based on proximity & skills

Job DescriptionSalary: $50,000 - $60,000 Title: Onsite Support & Hardware Engineer Location: Brooklyn, NY Department: Projects Job Type: Full-Time Ready to Escape the IT Grind? Come Build Something Greater with My IT Crew. AtMy IT Crew, we believe every team member deserves a voice. Since 2016, weve been a leader in the Managed Service Provider (MSP) space by doing things differentlyempowering our people, embracing innovation, and delivering exceptional service. We are looking for anOnsite Support & Hardware Engineerto join our Brooklyn team.This role is designed with a structured transition: You will begin your journey with a dedicated23 months immersion in Hardware & Inventory. During this initial phase, you will work internally to diagnose repairs, organize the stockroom, and master the equipment that powers our clients' businesses (from desktops and laptops to kiosks). Once this foundational period is complete,you will transition to your primary role as an Onsite Support Engineer.You will then serve as the trusted face of My IT Crew, traveling to client sites to build relationships and solve technical problems, utilizing the deep hardware expertise you gained during your initial training. This position is ideal for someone who wants to know the "nuts and bolts" of the hardware before becoming the hero who keeps our clients up and running onsite. What Youll Do Phase 1: Hardware Engineering & Inventory (Office-Based / First 23 Months) • Diagnose and repair a variety of hardware systems including desktops, laptops, kiosks, and networking equipment., • Manage the full lifecycle of hardware assets: receiving, labeling, storing, shipping, and tracking., • Coordinate with vendors for warranty claims, RMA processing, and hardware replacements., • Maintain accurate inventory logs and service records in ConnectWise and asset systems., • Ensure the workspace and equipment areas remain clean, organized, and secure., • Deploy to client locations to resolve critical system downtime, hardware failures, or network outages that cannot be fixed remotely., • Perform onsite installations, upgrades, and physical maintenance of IT systems., • Serve as the face of My IT Crew during site visits, collaborating with client staff to reassure them and resolve issues efficiently., • Act as a liaison between the client and the internal service desk during complex onsite troubleshooting. What You Bring Experience & Education • 3+ years of Windows-based IT support, systems administration, or hardware repair experience., • Associates or Bachelors degree in Computer Engineering/IT (Preferred) or equivalent experience., • Proven experience with hands-on hardware troubleshooting (component replacement, diagnostics)., • Strong understanding of PC components, operating systems (Windows/Linux), and networking basics (TCP/IP, switching)., • Familiarity with ticketing systems (ConnectWise preferred), documentation practices, and asset tracking., • Adaptability: Ability to switch gears between detailed bench work and high-pressure onsite client service., • Communication: Excellent interpersonal skills to work effectively with clients during outages., • Organization: Detail-oriented mindset for tracking inventory, RMAs, and documentation., • Problem Solving: A proactive mindset with strong critical thinking skills. Why Youll Love It Here • Useful, living documentation at your fingertips., • A team that listensand learns from each other., • Weekly collaborative trainings, not boring lectures., • New tools, new tech, and no gatekeeping., • A company that rewards initiative and values growthboth personal and professional. Sound like you? Lets talk. My IT Crew isnt just a place to workits a place to grow, contribute, and thrive. Come be part of a team thats redefining what IT support can be.

Job DescriptionOur mission: to eliminate every barrier to mental health. At Spring Health, we're on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time—whether it's therapy, coaching, medication, or beyond—tailored to each individual's needs. We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we've been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers. We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We're just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere. Our customers are achieving meaningful outcomes with Spring Health, and there's a significant opportunity to turn those stories into a growth lever. By systematically capturing customer impact and elevating our best customers as industry voices, we can accelerate pipeline, improve win rates, and strengthen the market credibility that makes everything else in our GTM motion more effective. The Customer Advocacy Director owns the strategy and execution for how customer stories drive growth. This is a senior individual contributor role accountable for building the programs, proving the ROI, and partnering with executive stakeholders to make customer advocacy a strategic priority. This means producing case studies and proof points that demonstrate results, deploying customer voices in active sales cycles to build buyer confidence, and cultivating a network of customer champions who speak at events, advise on our product, and connect with prospects in their peer communities. A central focus is building our luminaries program and Customer Advisory Board. These programs elevate our top customers as thought leaders, give them a platform to share their expertise, and create a feedback loop that shapes our product and strategy. This role also drives our annual customer awards program, recognizing customers who have achieved exceptional outcomes, and recruits customer speakers for our annual customer and prospect event. Additionally, the role supports regional events by activating customers to attend, speak, and connect with prospects where they are. This is a full-time remote position reporting to our Senior Director, B2B Content and Communications. Occasional travel may be required for team or company events or meetings. What you'll do: • Own the customer advocacy strategy end-to-end. Partner with VP and C-level stakeholders across Sales, CS, Marketing, and Product to align on priorities and secure investment. Present program impact to executive leadership and influence company-wide GTM strategy., • Own the customer storytelling engine. Produce case studies (written and video), extract proof points for Sales and campaigns, and ensure coverage across key segments. Manage agency partners or contractors for content production as needed., • Build and scale the reference program. Maintain a segmented reference database as the single source of truth for reference status, participation history, and fatigue tracking. Ensure requests are fulfilled quickly with the right customer matched to the right prospect., • Build a program that elevates top customers as industry voices. Identify and cultivate champions willing to speak, advise, and advocate. Place customers at conferences, webinars, and press opportunities. Recruit customer speakers for our annual customer and prospect event. Define the give/get framework for customer participation., • Drive the annual customer awards program end-to-end. Define nomination criteria, manage intake from CS and Sales, coordinate selection and announcements, and leverage winners for case studies, speaking, and PR., • Own the CAB strategy and execution (~50 participants). Plan and execute 1 annual in-person meeting and 2-3 virtual sessions. Gather strategic feedback and route insights to Product and leadership., • Activate customers to attend, speak at, and co-host regional events. Partner with Events and Sales to create peer networking opportunities in key markets., • Sales consistently uses customer proof to accelerate deals and win rate improves for reference-influenced opportunities, • A pipeline of customer stories covers key segments, use cases, and buyer personas, • Luminaries program produces a steady stream of speakers, press mentions, and peer advocates, • CAB operates at full capacity with strong participant NPS and insights that influence product and strategy, • 10-12+ years of experience in customer marketing, customer advocacy, or customer success at a B2B company., • Track record of building, scaling, and proving ROI on customer programs (references, case studies, advisory boards, or speaker programs) with measurable business impact., • Experience partnering with VP and C-level stakeholders and presenting to executive leadership., • Strategic leadership: you can set the vision, build the roadmap, and influence cross-functional priorities without direct authority., • Relationship skills: you know how to earn customer trust and make the ask without burning goodwill., • Operational excellence: you can build systems, manage complexity, and deliver reliably at scale., • Experience managing agency partners, contractors, or cross-functional project teams., • Experience managing a Customer Advisory Board or executive engagement program., • Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type., • Employer sponsored 401(k) match of up to 2% for retirement planning, • A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents., • We offer competitive paid time off policies including vacation, sick leave and company holidays., • At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents., • Access to Noom, a weight management program—based in psychology, that's tailored to your unique needs and goals., • Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses., • Access to Wellhub, which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription, • Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care, • Up to $1,000 Professional Development Reimbursement a year. Ready to do the most impactful work of your life? Learn more about our values, what it's like to work here, and how hypergrowth meets impact at Spring Health: Our Values Our privacy policy: Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.

Job Description On-Call IT Field Technician – PC, Mac, POS and TV Mounting • Location: Multiple U.S. Cities (Local, Onsite Support), • Job Type: Independent Contractor (1099), • Pay: $35 hour (on-site), • Schedule: Flexible – You accept jobs based on your availability Important Note This is an on-call, 1099 independent contractor role with full flexibility and no guaranteed hours. You set your availability and driving radius, and we send jobs that match your proximity and skills. About the Role Geeks On Site provides nationwide computer repair and technology support services for homes and businesses, delivered both remotely and on-site. Our services include computer repair, IT support, smart home installation, and a broad range of in-home and business technology services offering fast, reliable solutions across a wide range of devices and systems. Geeks On Site is hiring experienced Field IT Technicians to support residential and small business customers. The primary focus is computer troubleshooting, networking support, printer configuration, and general on site IT service. Technicians may also receive POS or outdoor TV mounting jobs based on experience. Responsibilities • Troubleshoot and repair Windows and macOS issues, • Resolve WiFi, router, and wired network problems, • Install and configure printers and scanners, • Replace or upgrade hardware components, • Reinstall operating systems using bootable tools, • Document work and communicate clearly with customers, • Install and support POS systems and run Cat5e or Cat6 cabling, • Two or more years of experience in IT support or field service, • Strong networking and diagnostic skills, • Reliable transportation and valid driver’s license, • Ability to work independently and provide professional customer service, • Ability to lift up to 50 lbs, • IT and POS work: $35 per hour for time on site, • Outdoor TV mounting: starts at $100 per mounted device, varies if a helper is required, • Flexible scheduling — accept only the jobs that match your route and availability, • National brand recognition and continuous job offers, • Dispatch and tech support team available to assist remotely What to Expect After You Apply • Intro Call – A recruiter will contact you for a quick chat, • Onboarding – Complete paperwork and tax forms electronically, • Background Check – Mandatory before activation, • Set Your Availability – You enter your availability in our tech portal, • Start Receiving Jobs – You’ll be dispatched jobs based on proximity & skills

Job Description ABOUT THE COMPANY: Groundwork Operations, LLC provides general and specialized Crew to handle a wide range of tasks, including set-up and break-down of indoor and outdoor experiential events, brand activations, and more, throughout NY, NJ, PA, and MA. Our team works projects of all sizes, from small actions that a single Crew Member can handle autonomously, to large scale events such as the NY Marathon where we have dozens of shifts available on a daily basis for several weeks. We also provide project management and general and specialized labor support for travel-based warehouse and facility projects throughout North America. Our crew travels to different client locations to support small-to-medium scale projects such as warehouse build-outs, workspace reconfigurations, station assembly, wire and cable management, and material handling. All work is performed on-site at client facilities—there is no fixed or permanent work location. JOB DESCRIPTION: This job is gig-based and 100% travel-based. You are applying to be included in our database of General Workers and Warehouse Crew Members who are offered individual shifts at varying client locations based on project demand. You must be comfortable traveling to different sites for every assignment. Travel costs including flights, hotels, and per diem for food will be included. Shifts may occur on weekdays, weekends, and occasional overnights depending on project schedules and timelines. This role is ideal for individuals seeking flexible, hands-on work who enjoy changing environments and project-based assignments. Our crew includes people from a wide range of backgrounds, including tradespeople, students, creatives, and professionals seeking supplemental income. Some crew members accept only a few shifts per year, while others work 40+ hours per week during busy periods. Motivated and reliable crew members may receive more frequent shift offers, additional training opportunities, increased responsibilities, and pay increases over time. RESPONSIBILITIES: Responsibilities include, but are not limited to: • Traveling to different warehouse, office, and facility locations for each project, • Loading and unloading tools, materials, and equipment at client sites, • Building and assembling workstations, shelving, racks, and modular systems, • Assisting with warehouse layout changes and workspace reconfigurations, • Running, organizing, bundling, securing, and labeling cables and wires, • Supporting wire management projects, including cleanup and final organization, • Using basic hand tools to install, adjust, or remove fixtures and hardware, • Packaging, palletizing, and organizing materials HARD SKILLS: • Strong attention to detail, particularly for wire and cable management tasks, • Ability to lift up to 100 pounds, • Ability to stand for extended periods and frequently bend, kneel, reach, and climb ladders, • Ability to safely use basic hand tools (screwdrivers, drills, wrenches, box cutters, cable cutters, etc.), • Ability to reliably manage a travel-based, gig-style schedule, • Ability to arrive on time on traveling days, • Strong communication and teamwork skills, • Ability to follow instructions and complete tasks accurately, • Willingness to accept feedback and adapt to changing project conditions, • Ability to maintain a professional and positive attitude in fast-paced environment, • Valid State ID (Passport recommended), • Reliable transportation and ability to travel to multiple job sites, • Working email address, • Reliable smartphone with a data plan capable of using mobile apps, • Ability to complete online employment paperwork with e-signature functionality, • Ability to arrive on site prepared with required PPE, including work gloves, • Wire and cable management or low-voltage support work, • Warehouse build-outs or facility reconfiguration projects, • Assembly of furniture, racking, or modular systems, • Operating pallet jacks, hand trucks, or dollies, • Forklift, scissor lift, or boom lift experience, • Shipping, receiving, packing, or inventory work This is a 100% travel-based, gig-based position and is not a full-time or part-time role with a guaranteed schedule or fixed work location. Travel costs including flights, hotels, and per diem for food will be included. Per diem is additional compensation beyond hourly pay. PLEASE NOTE: The majority of Groundwork Operations and Heavy Weight Freight job postings are for gig-based positions, NOT full-time or part-time roles with a consistent schedule. The exceptions to this are listed below: • Our CDL Class A OTR (Over The Road) Truck Driver jobs are contract-based (1099) with specific, consistent schedules. bStsSnQ9a0

An innovative tech company located in New York is seeking an IT Support Engineer to join their fast-paced IT Operations team. The ideal candidate will have 5-7 years of IT support experience and strong troubleshooting skills, focused on enhancing employee experience through effective tech solutions.

Job Description About SpotOn We’re not just building restaurant tech, we’re giving independent restaurants the tools to compete and win. From our award-winning point-of-sale to AI-powered profit tools, everything we do helps operators boost profit, work smarter, and keep their best people. And every solution is backed by real humans who actually give a sh*t about helping restaurants succeed. * Named the #1 Restaurant POS by G2 (Fall 2025), based on ratings from real users * Rated the top-rated point-of-sale (POS) for restaurants, bars, retail, and small businesses by Capterra users * Awarded Great Places to Work and Built In’s Best Workplaces for multiple years running We move fast, care hard, and fight for independent restaurant operators to do what they love, and love doing it. If you’re looking to make an impact with heart and hustle, SpotOn is the place for you. The Client Success Partner manages a large portfolio of strategic accounts and drives client retention and adoption through scalable engagement strategies. This role is ideal for individuals with proven account management skills who can execute adoption campaigns, proactively address at-risk accounts, and support operational efficiency initiatives. Success requires attention to detail, strategic thinking, and the ability to deliver measurable outcomes across a high-volume book of business. ResponsibilitiesClient Retention * Own a portfolio of strategic accounts, monitoring engagement and health at scale. * Execute adoption campaigns and proactive touchpoints to reduce churn. * Identify at-risk accounts and implement mitigation strategies using standardized processes. Revenue Expansion * Identify upsell and cross-sell opportunities using scalable programs. * Collaborate with Rates and Product teams to support expansion efforts. Client-Focused Collaboration * Partner with internal teams to ensure consistent account management practices. * Serve as a point of escalation for junior CSPs on client issues. Portfolio Management & Reporting * Track and analyze engagement, adoption, and retention metrics. * Optimize use of automation and reporting tools to manage high-volume portfolios. Skills & Knowledge * Proven ability to manage large portfolios efficiently. * Strong consultative and communication skills in low-touch environments. * Experience with adoption campaigns, automation, and standardized processes. * Skilled at leveraging data to identify retention and growth opportunities. * Cross-functional collaboration experience. Previous Experience * 2 – 5 years of professional experience in customer success or related roles. * Experience in fintech or SaaS environments preferred. Education / Professional Training * Bachelor’s degree in Business Administration, Communications, Marketing or a related field required. * An equivalent combination of education and experience may be considered. We will never ask candidates to pay fees, purchase equipment, or share sensitive personal or financial information during the hiring process. All legitimate communication from our recruiting team will come from an official company email address (@spoton.com). If something seems suspicious, please contact us at . SpotOn is an equal employment opportunity employer. Qualified candidates are considered for employment without regard to race, religion, gender, gender identity, sexual orientation, national origin, age, military or veteran status, disability, or any other characteristic protected by applicable law. SpotOn is an E-Verify company. Compensation Range: $55.1K - $94.6K

Job Description At ITRS, we make society's critical technology work. Our mission is to deliver automated and holistic IT observability solutions that safeguard critical applications and enable innovation. We are the only monitoring and observability platform designed for the most demanding and regulated industries — trusted by 90% of Tier 1 capital markets firms. We believe when our team thrives, so do our customers. With us, you'll find: • A culture that backs you – We're proud to be a Great Place to Work for multiple years in a row due to our inclusive, supportive environment., • Work that matters – Make a real difference with 1,000s of global customers in industries that keep the world running, including 9 out of 10 top investment banks., • Room to grow – Whether you're starting your career or bringing years of experience, we're committed to your development. Just ask our team members who've been excelling here for 10+ years. With headquarters in London and teams across the US, Europe, and Asia, ITRS combines the agility of a high-impact tech business with the stability of a private equity–backed global partner. Scope of role If you’ve worked hands-on with monitoring or observability tools and feel ready for a new direction in your career, this could be a great fit. We are looking for someone who not only understands the technology but also brings a strong personality, builds relationships with ease, and always keeps client value at the centre of what they do. We are looking for a Senior Customer Success Manager to join our New York team at ITRS. This is not a generalist Customer Success role. We are looking for someone with strong technical credibility in monitoring and observability, who can operate confidently in complex enterprise environments and build trusted relationships with both technical and senior business stakeholders. Our customers expect more than strong communication and process discipline. They need someone who understands enterprise operations, hybrid estates, adoption risk, and the practical realities of using monitoring and observability platforms in regulated, business-critical environments. You will be able to connect technical capability to business value, guide customers through adoption and value realisation, and act as a trusted advisor across strategic accounts. This is a hybrid role from our New York office and offers in the region of $130,000 - $160,000 per annum dependant on relative skill set. As a Senior Customer Success Manager, you will: • Build strong relationships with enterprise customers as their advocate, strategic advisor, and trusted partner, • Translate customer goals into adoption, value, and success strategies using ITRS products, • Monitor and analyse customer health, platform usage, and adoption to identify risks and drive proactive interventions, • Work closely with customer stakeholders across engineering, operations, architecture, and leadership teams, • Capture customer feedback and partner with Support, Product, Engineering, and Account Management to improve customer outcomes, • Document customer engagement, risks, actions, outcomes, and opportunities with clear visibility across the account base, • 8+ years in a customer-facing technical role, • Proven experience in Customer Success or Technical Account Management, • Hands-on experience with monitoring and observability platforms, this is essential, • Strong understanding of enterprise-scale environments, including complex hybrid estates spanning on-prem and cloud, • Financial Services experience, ideally within banking, capital markets, trading, payments, or similarly regulated environments, • Strong analytical capability, with experience interpreting usage, health, and adoption metrics, • Excellent communication skills, with the ability to engage credibly from engineers through to executive stakeholders, • The confidence to work independently, proactively, and collaboratively in a growing function It would be beneficial to have: • Experience with ITRS products, such as Geneos, • Experience with platforms such as Dynatrace, AppDynamics, Splunk, Datadog, New Relic, Prometheus, Grafana, Elastic, LogicMonitor, ScienceLogic, Moogsoft, or similar, • Exposure to high-availability or real-time enterprise environments, • Practical understanding of Public Cloud and AI in enterprise operations contexts You are likely to be successful in this role if you can: • Build credibility quickly with technical and senior stakeholders in large enterprise accounts, • Translate monitoring and observability capabilities into practical customer value, • Use health, usage, and adoption data to identify risk early and take action before issues escalate, • Lead value-led conversations that go beyond relationship management and into measurable outcomes, • Operate effectively in complex, regulated, politically nuanced customer environments This role is unlikely to be the right fit if your experience is primarily in: • Generalist SaaS Customer Success without technical product depth, • Purely commercial or quota-carrying sales roles without post-sales ownership, • Customer support roles without enterprise relationship management, • Health Insurance, Vision Plan, and Dental Cover for you and your dependants, • HSA & FSA, • Employee Assistance Programme, • Health Advocate, Talk Space, One Medical, Teladoc, • 401(k), • Commuter benefits, • Remote Hybrid Working, • Enhanced Parental Leave, • Life and AD&D Insurance, • 20 Days Holiday + Public Holidays + 3 days paid volunteering leave, • Referral Bonus, • Buy and Sell Holiday, • Training Reimbursement ITRS is an Equal Opportunity employer and Inclusion is part of our everyday life. We celebrate diversity and pride ourselves on providing an environment where all employees can be their authentic selves and have a voice, allowing everyone to contribute equally. We remain committed to advocating inclusion, diversity, and equality into our ITRS family as we grow and enrich our business. We welcome applications from everyone in the community as we recognise that a diverse workforce is a stronger workforce.

Job DescriptionAbout Us We’re a fast-growing startup in specialized alternative markets, building smart operations from the ground up. Our team is small, scrappy, and collaborative. We’re looking for someone who loves solving problems, takes pride in being reliable, and enjoys being the go-to person for making tech just work. If that’s you, we want to meet you. The Role As our Tech Support Specialist, you’ll keep both our clients and team running smoothly. You’ll handle device setup, account provisioning, light troubleshooting, and support for client onboarding. You’ll also document solutions and help improve our internal IT processes as we grow. Responsibilities • Set up phones, devices, and email/accounts for clients., • Troubleshoot basic issues (setup, connectivity, logins) and guide people through fixes., • Coordinate smooth handoffs across teams during client onboarding and offboarding., • Maintain structured records of recurring issues and solutions to build playbooks., • Prior experience in IT support, helpdesk, or troubleshooting roles., • Strong organizational and problem-solving skills., • Clear communicator who can calmly guide clients through basic tech processes., • Comfortable with occasional local travel., • Adaptable and proactive in a fast-moving startup environment. Nice to Have: • Experience supporting small operational teams in startups or entrepreneurial settings., • Competitive hourly pay with performance incentives, • Flexible hours with consistent workflows, • Clear SOPs and support systems so you can execute with confidence

Job Description About Inspira Education Inspira Education Group is one of the fastest-growing edtech startups in the US. We started with a simple mission to democratize access to high-quality coaching so that every student in the world has an equal opportunity to access the best opportunities. As the world's leading network of top admissions coaches in medical, legal, business, and college studies, we're building software and services in one place—disrupting long-entrenched application processes with products and experiences that strive to provide an equal platform for candidates from diverse backgrounds worldwide. As one of the fastest-growing edtech firms in the world, we are backed by some of the leading venture capital firms and investors in the world, including Zeev Ventures, Quiet Capital, Craft Ventures, Jeff Fluhr (Founder of Stubhub), and David Sacks (Former COO of PayPal and Founder of Yammer). The Role As a Senior Manager, Student Success, you're the strategic mastermind behind the entire supply operations of Inspria's marketplace. You will be matching ambitious students with the perfect counselors to guide them through admissions and test prep journeys. You are the heartbeat of the student experience at Inspira, blending relationship management, operational excellence, and creative problem-solving to ensure every student's success. You'll collaborate closely with internal teams, students, and families, acting as the trusted advisor who navigates each student through their personalized roadmap toward achieving their academic goals. Your energy, empathy, and proactive approach will directly shape students' futures and Inspira's continued growth. This is 100% onsite role based in NYC, requiring 5 days a week attendance in our Gramercy office. What You'll Do Customer Success & Escalations • Lead the customer escalation function to ensure fast, empathetic, and consistent issue resolution, • Develop SOPs and escalation protocols to improve quality and reduce refund rates, • Build out processes to track and improve NPS, CSAT, and retention metrics, • Architect and implement new processes to improve counselor performance, student experience, and business efficiency, • Leverage CRM and automation tools (HubSpot, etc.) to streamline workflows and maintain data integrity, • Lead operational planning and execution for new products, services, or verticals, • Collaborate cross-functionally across sales, marketing, product, and tech to ensure seamless launches, • Partner with sales and lifecycle marketing to design and implement upsell/cross-sell strategies, • Train counselors and student success teams to identify upsell opportunities during client interactions, • Build structured student feedback loops to capture insights on counselor performance and overall experience, • Translate feedback into continuous improvement plans, counselor training, and operational refinements, • Support and collaborate with a small student success team, contributing to a culture of accountability, continuous learning, and high performance, • Help identify skill gaps and contribute to development plans that strengthen the team over time, • For the right person, there is potential to grow into a leadership role as Inspira scales — but above all, we're looking for someone who executes with excellence first Who You Are • 5-8+ years of experience leading and scaling teams in operations, customer success, or program management, ideally within a high-growth service, education, or marketplace environment, • You've managed a small team of full-time employees (2–3 people) and know what it means to hire, coach, and develop others — but you're still hungry to grow as a leader yourself, • Proven ability to handle customer escalations and collaborate with internal stakeholders with empathy and clarity, • Background in managing or recruiting service providers (e.g., coaches, tutors, consultants) is a strong plus, • Hands-on experience working in a startup or high-growth marketplace business, • Familiarity with building and optimizing workflows in CRMs such as HubSpot, Salesforce, or Airtable, • Detail-oriented with a high bar for excellence, while knowing how to keep momentum and avoid getting stuck, • Thrive on ownership and autonomy, continuously improving processes and outcomes week over week, • Comfortable wearing many hats and able to discern when to build something new vs. optimize what already exists, • Energized by working with people and passionate about solving for both sides of a marketplace, • Collaborative, humble, and hardworking. You bring zero ego and a strong "roll-up-your-sleeves" mentalityWhat You'll Get, • A front-row seat at a fast-growing, mission-led company, • Autonomy to run an entire function, and real influence on the company's future, • Founders who care deeply about impact, and give you space to run, • A chance to help thousands of students realize their dreams, • Amazing people with a great vision and values, • Ability to work directly with co-founders and drive impact super quickly, • Your work directly impacts the lives and careers of students across the globe, • 100% coverage of health, vision, and dental benefits, • Flexible Paid-time Off, • Learning and Development Budget, • Retirement Savings Plans - 401k with matching, • Diversity and inclusion programs that promote employee resource groups like OWN (Outreach Women's Network), AAPI, Rainbow (LGBTQIA+), Gender+, LatinX, Black Excellence, Disability Community, and Veterans Inspira Education Group does not discriminate based on race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law in providing employment opportunities and benefits.

Job Description Who We Are Kargo creates powerful moments of connection between brands and consumers to build businesses. Every day, our 600+ employees work to radically raise the bar on what agentic AI, CTV, eCommerce, social, and mobile can do to deliver unique ad experiences across the world's most premium platforms. Taking a creative science approach to all we do, we continuously innovate solutions that outperform industry benchmarks and client expectations. Now 20+ years strong, Kargo has offices in NYC, Chicago, LA, Dallas, Sydney, Auckland, London and Waterford, Ireland. Who We Hire Techies who want to build the future. Creatives who want to design it better. Communicators to win business. Collaborators to build it. Data pros who turn numbers into insights. Product builders who turn ideas into innovations. Anyone eager to be on a team that doesn't stop to ask what's next, because they're already building it. Mission The Publisher Partnerships Manager exists to protect and grow revenue for Kargo's most valuable publisher relationships. This role owns the day-to-day health of a portfolio of premium digital media partners — monitoring performance, solving technical issues, and delivering the kind of consultative service that makes Kargo indispensable. When this role is firing, publishers are hitting their revenue goals, churn risk is low, and Kargo is the partner they call first. This is a hybrid role requiring onsite presence 4 days per week. Outcomes — What Success Looks Like in 6–12 Months • Portfolio health is proactively managed, not reactively patched — Performance data is monitored consistently across all accounts; revenue trends are flagged and addressed before partners raise them, • Publisher retention is strong across the book — Assigned partners renew and expand their relationship with Kargo; escalations are rare and resolved quickly when they do occur, • QBRs are delivered with depth and strategic value — Quarterly business reviews are prepared and presented with competitive insights, performance analysis, and forward-looking recommendations that partners cite as genuinely useful, • Technical issues are resolved with speed and ownership — Supply-side issues — header bidding, integration bugs, reporting discrepancies — are triaged independently and closed in partnership with product and ops without hand-holding Required • 3–4 years in a publisher-facing role at an SSP, DSP, or ad tech platform — understands the supply side of the ecosystem from the inside, • Fluency in programmatic fundamentals — supply/demand dynamics across mobile, video, and CTV; knows how inventory quality and fill rates are driven, • Hands-on experience with header bidding, VAST, OpenRTB integrations, and/or Amazon TAM, • Proficiency in Excel for performance analysis — pivot tables, lookups, and functions used regularly, not occasionally, • Ability to generate, interpret, and present reporting that surfaces actionable insights for publisher partners, • Existing book of publisher relationships and contacts that can accelerate trust-building from day one Proactive Account Ownership • Monitors performance data regularly and surfaces issues or opportunities before partners ask — doesn't wait for inbound to drive the relationship, • Troubleshoots integration and supply issues independently before escalating; understands enough of the stack to ask the right questions and speak credibly with product and engineering, • Stays solutions-oriented when multiple accounts have competing urgent needs; prioritizes without dropping balls or losing tone, • Works fluidly across internal teams — ops, product, sales — to get things resolved without territoriality or drama, • AdAge Best Places to Work, • ThinkLA Partner of the Year, • Built In Best Places to Work, • Cynopsis 2025 Top Women in Media - Jeannine Shao Collins, • Martech Breakthrough Awards - Best Overall Adtech Company, • Digiday Media Awards Best Event, • Cynopsis Media Impact Awards-Best CTV Platform, • Martech Breakthrough Awards-CTV Innovation, • Big Picture: kargo.com Pursuant to applicable fair chance laws, including the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Kargo will consider qualified applicants with arrest and conviction records for employment.

Job Description Our Story With over 50 years of serving the creative community, Adorama has grown from a beloved New York City camera store into the world's only full-service destination for photo, video, and electronics. We're more than a retailer—we're a creative partner for professionals, hobbyists, and tech enthusiasts alike. From iconic brands like Sony, Canon, and Nikon to the latest in drones, smart home tech, musical instruments, and pro audio gear, Adorama provides creators with the gear and services they need to bring their visions to life. Our passion for education, innovation and commitment to customer experience make us a dedicated and trusted resource. At Adorama, we don't just support creativity—we live it. Join a team that's shaping the future of how the world captures, creates and connects. Our Leadership Principles • Growth Mindset: We set high standards, embrace failure, and are open to change., • Be Customer-Centered: We focus on the end-to-end customer experience., • Take Ownership & Dig Deeper: We are proactive, use data, and avoid shortcuts., • Think Like a Start-Up: We move fast, stay flexible, and celebrate every win. The Customer Service Associate serves as the front-line owner of the customer experience, ensuring inquiries, issues, and order needs are fully resolved from first contact through completion. This role acts as the operational bridge between customers and technical teams. This is a three on-site days weekly that requires both execution and judgment: handling day-to-day transactions while actively driving solutions, follow-ups, and communication to maintain a high level of service. Responsibilities: Own Customer Requests & Resolutions • Manage customer interactions across multiple platforms such as Phone, Email, Voicemail, Dynamics and messaging platforms, • Investigate and resolve Trade and Order issues, Product concerns, and service inquiries end-to-end, • Proactively follow up with customers and internal teams until cases are fully completed, • Serve as the communication liaison between customers, technical staff, and sales specialists, • Accurately process Trades Returns, Exchanges, and used-item requests, • Handle payments including Credit Card, Check, Direct Deposit and PayPal transactions, • Support inquiries related to Trades, Website, Amazon, and eBay orders, • Screen and route calls to appropriate sales or technical specialists, • Support off-site customer service team inquiries and information requests, • Monitor and respond to Dynamics messages, Voicemail, Email, and eBay messages consistently, • Identify recurring customer concerns and help prevent repeat issues, • Maintain an optimistic, solutions-focused approach to problem solving, • Assist with operational support needs within the department when required, • Customer service experience with direct problem resolution, • Strong written and verbal communication skills (Spanish a plus), • Comfort learning and discussing photography equipment or technical products, • Ability to manage multiple open cases while maintaining accuracy, • Self-directed, accountable, and comfortable working independently or within a team Ready to Join Our Team of Creators? Apply today and let's create something extraordinary together. Pay range for this role:$21—$23 USD

Job DescriptionAbout InfoTrack InfoTrack is a platform that seamlessly connects law firms to the courts and to the services that they need to litigate successfully. We're global leaders in legal technology with unparalleled expertise in forging integrations that can drastically improve the efficiency of law firms and the legal system. As a highly ambitious company, we know that our people are critical to our success. That's why we're passionate about fostering a high-performance culture built on professional development, open communication, and transparent leadership. If you're smart, dedicated, and eager to help build a market-leading solution that makes a difference in the lives of our clients, join us. About the role As a Technical Support Specialist, you provide Tier 2 support across InfoTrack’s production applications and service suite. You act as the bridge between Customer Support and Engineering, handling complex technical troubleshooting, reducing unnecessary escalations, and ensuring only well-documented, reproducible issues are passed to Engineering. You also proactively monitor system performance, error logs, and service health to identify and respond to issues or potential outages before they impact clients. In doing so, you help drive timely internal escalation and minimise client disruption through early detection and resolution. Responsibilities • Investigate and resolve complex client issues across product workflows, integrations, APIs, and system errors using logs, XML responses, and technical data to identify root cause and reproduce issues, • Act as the gatekeeper for engineering escalations, ensuring tickets are clearly documented with reproduction steps, impact, and supporting information before routing, • Accurately triage issues to determine whether they are bugs, user errors, or known issues, and route them appropriately, • Proactively identify recurring issues and system patterns to reduce repeat incidents and improve overall product stability, • Partner with Product and Engineering to drive systemic fixes and contribute to automation and tooling improvements, • Provide hands-on, client-facing technical support, including step-by-step troubleshooting and participation in live client calls for complex issues, • Translate technical concepts into clear, simple language for clients during support interactions, • Take ownership of high-impact or sensitive client issues to ensure a smooth, end-to-end resolution experience, • Create and maintain internal troubleshooting guides, playbooks, and known issue repositories to support faster resolution and consistency, • Train and support Customer Support Specialists on common technical issues and resolution approaches Knowledge and Skills • Strong troubleshooting and root cause analysis skills in SaaS applications and integrations, • Ability to investigate issues using logs, session replay tools, API responses, and internal support tools, • Working knowledge of SQL, JSON, XML, and REST APIs, • Understanding of SSO, OAuth, tokens, permissions, and session related issues, • Ability to identify and distinguish product defects, configuration issues, user error, vendor issues, and known issues., • Ability to translate technical issues into clear, client friendly language, • Organized, thorough, and detail oriented, • Ability to work independently and in a team, • Experience with ticketing, service management, monitoring, and diagnostic tools such as Jira, Salesforce, Postman, LogRocket, Datadog, and SQL clients, • Exposure to legal tech, court filing, electronic filing management, or practice management system integrations is favorable, • Bachelor’s degree in CS/Eng or equivalent experience in a related field, • 3+ years experience in a technical support role or related field The anticipated starting base pay range for this role is listed below. Base salary is not the only component of our competitive total rewards package - you may also be eligible for bonus, commissions and other benefits as described below. Actual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, licenses and certifications. $70,000 to $95,000 Benefits What Sets InfoTrack apart At InfoTrack, we’re committed to a workplace where everyone feels comfortable doing their best work and having fun! We also believe in a work/life balance that fulfills you while you’re here and supports you when you’re not. We built our benefits package to prove that we’re committed to you having everything you need. Our benefits guide, located here, illustrates what we offer full-time employees and a sneak preview is below • 401(k) Match, • Medical, Dental, & Vision Insurance, • Employer-funded Short/Long-Term Disability, Life, and Accidental Death & Dismemberment (AD&D) Insurance, • 20 Days of Paid Time Off (PTO), • 11 Paid Holidays, • “Be Me Time” off for mental health, re-charging, volunteering We believe that the key to our success is you. Your unique background, life experience, knowledge, self-expression, and talent make you uniquely you. Who you are, what you have experienced, and how you think inspires us to be innovative and bold. InfoTrack is an equal opportunity employer. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. We welcome the unique contributions that you can bring in terms of your education, opinions, culture, ethnicity, race, ancestry, sex, gender identity and expression, national origin, citizenship, marital status, age, languages spoken, veteran status, color, religion, disability, sexual orientation, and beliefs. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

Job Description Wider Circle is looking for a Community Engagement Specialist in Newark, New Jersey to join our circle and play a vital role in running Connect for Life, our groundbreaking program that connects neighbors for better health, empowering them to live longer, healthier lives while finding joy in one another’s company. The successful candidate will radiate confidence and empathy, establish trust with our members, and skillfully switch between group and one-on-one interactions. They will tirelessly utilize any means necessary to connect and engage with members, including in-person group events, one-one home visits, and telephone outreach. If you are passionate about serving your community and enjoy making connections, then come join us in our movement to battle healthcare inequity. Company Overview Wider Circle works with health plans and providers nationally to deliver unique community care programs that connect neighbors for better health. Centered on trusted relationships, Wider Circle connects health plan members with like-minded neighbors to inform, support and motivate one another, empowering them to be more proactive about their health. Wider Circle’s trusted delivery network has been proven to drive resilience, improve member experience and engagement, and reduce inappropriate utilization and has been published in peer-reviewed literature. Today, Wider Circle offers its unique neighborhood care programs to tens of thousands of communities nationwide. To learn more, visit widercircle.com. Responsibilities Program Leadership: • Lead the Connect For Life program, utilizing Wider Circle's developed curriculum to build trust and promote health., • Strategically plan, and host virtual and in-person events to foster relationships among members and contribute to positive wellness outcomes., • Proactively contact members, ensuring participation in Chapter events and various group activities, conducting one-on-one home visits, and facilitating monthly engagement., • Hold yourself accountable for achieving membership engagement and growth goals, monitoring success through metrics such as attendance, feedback, and other relevant data., • Manage your time and ability to track and report out on hours worked in a remote Additional Responsibilities: These may be required based on your location and company need. • Home Canvassing: Conduct in-home visits to, meet with members that you are unable to reach or to meet with them to review member needs and encouragement to get them to events. Physical Demands: To successfully execute their role, Community Engagement Specialists and Leads must be able to perform the following essential functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Engagement personnel will be regularly required to: • Safely and consistently drive to public places up to 30 miles away from their home, • Frequently carry up to 30 pounds of supplies, • Frequently stand and comfortably speak publicly, including projecting their voice in indoor and outdoor spaces in front of groups, • Routinely sit, stand, and walk to allow the team member to interact with members for the duration of each event effectively, • Ability to see and hear well enough to interact with members by phone and in-person and respond to member questions, • Ability to use a computer to view, enter and update information in different systems, • Team Player: Able to work well with others, contribute to a positive environment, and provide leadership when needed., • Proactive: Take the lead on community engagement initiatives with minimal direction., • Adaptable: Comfortable in a fast-paced, changing environment, and eager to learn and grow., • Experience: 3+ years in community outreach, teaching, or facilitation. Healthcare experience is a plus., • Education: Associate's degree preferred; 5+ years of relevant experience may be considered instead of a degree., • Community Building: Experience creating or supporting a community of 500+ members., • Organizational Skills: Able to prioritize tasks, stay organized, and follow through on commitments., • Tech Savvy: Comfortable using web-based and app-based systems., • Independent Worker: Able to manage tasks and responsibilities in a remote environment with little supervision., • Transportation: Reliable transportation for home visits, willing to travel 20-50 miles., • Flexible Schedule: Available to work outside regular business hours when needed., • Drug-Free Commitment: Willingness to complete pre-employment drug testing and background checks. Ideal Candidate: • Passionate about helping others and building relationships., • Excellent communication and presentation skills., • Outgoing, positive, and able to engage people in person and virtually., • Strong networking and leadership skills, with experience guiding peers. Take a look at a day in the life of a Community Engagement Specialist: Benefits Compensation As a venture-backed company, Wider Circle offers competitive compensation including: • As a venture-backed company, Wider Circle offers competitive compensation including:, • Performance-based incentive bonuses, • Opportunity to grow with the company, • Comprehensive health coverage including medical, dental, and vision, • 401(k) Plan, • Paid Time Off, • Employee Assistance Program, • Health Care FSA, • Dependent Care FSA, • Health Savings Account, • Voluntary Disability Benefits, • Basic Life and AD&D Insurance, • Adoption Assistance Program, • Training and Development, • Compensation: $$23.36 - $25.09 per hour. And most importantly, an opportunity to LOVE, LEARN, and GROW with us! Wider Circle is proud to be an equal-opportunity employer that does not tolerate discrimination or harassment of any kind. Our commitment to Diversity & Inclusion supports our ability to build diverse teams and develop inclusive work environments. We believe in empowering people and valuing their differences. We are committed to equal employment opportunity without consideration of race, color, religion, ethnicity, citizenship, political activity or affiliation, marital status, age, national origin, ancestry, disability, veteran status, sexual orientation, gender identity, gender expression, sex or gender, or any other basis protected by law.

Global Manager, IT Support Services The Global Manager, IT Support Services leads our worldwide employee technology support organization, overseeing the 24/7 Global Service Desk (Tier 1) and three regional Tech Support teams (EMEA/IL, Americas, and APAC) and Mobile Team. Global Manager, IT Support S

Job Description Imagine being a healthcare provider whose sole mission is to focus on delivering high-quality patient outcomes, but with the knowledge that you need to constantly document your compliance with key healthcare regulations along the way. Now imagine tasking someone with a limited compliance background to manage that, with looming risks of audits, breaches and fines hanging over your practice. Compliancy Group's vision is to deliver stress-relieving, tech-enabled services and software to the healthcare community that create stronger trust between patients and providers. We're on a mission to support small and midsized medical practices as they work to comply with critical, ongoing healthcare compliance requirements. We're looking for Customer Success Managers (CSMs) who thrive in a high-impact, customer-facing role, enjoy building relationships, and are motivated by helping clients achieve their goals. You'll manage a pooled portfolio of accounts, focusing exclusively on retention, product adoption, and engagement of our SaaS healthcare compliance platform, while collaborating closely with Sales, Finance, Support, and Product teams. This role revolves primarily around driving high retention with customers rather than growth, and a high-performer in this role is able to make sense of the complex, driving a scaled customer experience with their base in the name of guiding as many as possible to a positive renewal decision. This is a remote role with opportunities to connect virtually or in-person for collaboration, process improvement, and team alignment. Why You'll Love This Role: • You'll directly impact customer satisfaction, retention, and long-term engagement., • Your work will ensure customers stay active, happy, and supported, providing measurable value to the business., • You'll develop and execute proactive, repeatable strategies to drive awareness, adoption, and engagement across a pooled account portfolio., • You'll collaborate with Finance to resolve payment disputes, escalations, and other account issues., • You'll work alongside a supportive team across Customer Success, Product, and Support to advocate for customers and improve processes., • You'll have the autonomy to influence customer outcomes while working in a collaborative, high-impact environment.Qualifications:, • 2+ years of experience in Customer Success, Account Management, Client Services, or a related role., • Strong organizational skills to manage a high volume of accounts with consistent, repeatable outreach., • Excellent communication, problem-solving, and relationship-building skills, with a customer-first mindset., • Goal-oriented, especially when it comes to achieving retention and satisfaction targets, • Comfortable collaborating across teams, including Finance, Product, and Support., • Experience in SaaS or subscription-based business models preferred., • Bachelor's degree or equivalent professional experience is a plus.Responsibilities:, • Serve as the primary point of contact for a pooled portfolio of core (mid-sized spend; non-strategic) accounts, focusing exclusively on retention, adoption, and satisfaction., • Drive customer engagement through proactive, repeatable touchpoints that maximize platform usage and value realization., • Partner with sales to drive account expansion; while the CSM is not responsible for growth, there are financial incentives in place to identify potential growth opportunities, • Implement structured processes to maintain consistent communication and engagement across the pooled account portfolio., • Partner closely with Finance to resolve payment disputes, escalations, and account issues., • Monitor account health and identify opportunities to improve customer engagement and retention., • Direct customers to the platform for commercial transactions or negotiations, without involvement in sales activities., • Collaborate with Support and Product teams to advocate for customer needs and improve processes., • Act as a true customer champion - focused entirely on helping customers succeed. What CG Can Offer You:, • The opportunity to make a direct, measurable impact on customer retention and satisfaction., • Competitive base salary plus performance-based bonus tied to gross retention rate (GRR). Financial incentives to drive expansion opportunities to the sales team and drive our wallet retention rates higher., • Extensive training and professional development to help you grow your career., • Comprehensive benefits (medical, dental, eyecare, 401K with company match, generous PTO, and more!). Location: Remote, USA PLEASE READ: Our team has recently been notified of a phishing scam targeting candidates applying for Compliancy Group's open roles, where scammers have been posing as recruiters in an effort to access candidates' personal information. Please note that any communication from our hiring teams will be sent from a @compliancygroup.com email address and we will only respond to applications submitted through appropriate channels. Equal Employment Opportunity is a fundamental principle at Compliancy Group, where employment is based upon personal capabilities and qualifications without discrimination based on race, color, religion, sex, age, national origin, disability, sexual orientation, or any other protected characteristic as established by law. Job Type: Full-time, Remote

Job Description Do you want to be a part of a one-of-a-kind deep technology team deploying truly helpful AI experiences to the masses? We are continuing on our ambitious mission and looking for a highly qualified Partner Success Manager to work closely with our core team. Verneek is a one-of-a-kind deep technology team and AI-native company—we don't just "add AI" to old software; we build from the ground up to solve the hardest problems in retail. When our founders started Verneek four years ago, AI was still a niche academic bubble. Despite the tectonic shifts in the public AI landscape since then, our founding conviction remains the same: the best path forward for society is to build AIs with deep domain expertise. Today, our expert AI agents have helped millions of consumers through partnerships with some of the largest global enterprises, turning human language into a holistic interface for everyday environments. We have proven that our platform not only delights users but significantly increases revenue and decreases operational costs for our partners. The Role: Partner Success Manager As a Partner Success Manager, you will be the primary strategic partner for our retail clients, helping translate complex AI capabilities into clear business outcomes. You will guide enterprise retailers through the cultural and operational shift of adopting AI-native workflows, acting as a bridge between cutting-edge technology and real-world execution. From day one, you will have an immediate impact on our mission by working closely with our founders to streamline strategic initiatives while overseeing project management and communication with our partners. This is a rare opportunity to learn first-hand how an executive team solves highly complex, interdisciplinary problems. Because Verneek is an early-stage startup, we move fast and learn constantly—there are no legacy obstacles in your way to making a significant impact every single day. At Verneek, we are very determined to build a company that promotes diversity of thought that comes from the diversity of the individuals on the team! Candidates from any gender identity, race, color, religion, sexual orientation, national origin, veteran, or disability status are highly encouraged to apply. Responsibilities • Strategic Relationship Management: Serve as the primary point of contact and "trusted advisor" for retail partner stakeholders. Deeply understand their unique business objectives and ensure our AI strategy aligns with their corporate vision. Oversee daily client operations in collaboration with executives., • Accelerated Implementation: Support the integration of our AI platform into the client’s existing tech stack. Navigate retail partner landscapes to identify key stakeholders, proactively clearing operational roadblocks and coaching partner teams to ensure high adoption of new AI-driven workflows., • Adoption & Optimization: Monitor AI model performance and user engagement metrics to proactively identify risks and expansion opportunities. Assist and communicate with executives in decision-making, program management, and operations. Improve current processes and optimize organizational procedures for efficiency and productivity., • Feedback Loop: Develop deep understanding of Verneek's product, and its evolving features. Gather meaningful feedback from the business owners and end users, helping to make Verneek's technology, product, and go-to-market motions more efficacious., • Value Realization & Growth: Conduct regular business reviews that move beyond technical jargon. Translate complex algorithmic outputs into clear stories of ROI, margin improvement, and operational efficiency, paving the way for positive long-term partnerships and expansion., • 7+ years of experience in a Client Service Management, Account Management, Business Management, Consulting, or an Executive role (i.e. managing multiple teams and leading strategic initiatives), specifically within SaaS or Retail Tech., • AI/Technical Literacy: You don’t need to write code, but you should be able to explain concepts like Machine Learning, Predictive Analytics, and Generative AI to a non-technical audience. You are also expected to have basic knowledge about the ever-growing space of AI and the broader technology landscape., • "Retail Mindset": You understand that for a retailer, every second of downtime or every percentage point of margin matters., • Master of Business Administration (MBA) in finance or related fields, • Working knowledge of finance, book keeping, and contract and employment law, • Excellent written and verbal communication skills, • Strong project management skills, with successful track record on interdisciplinary communications, • Work authorization in US, • Stellar medical, dental, vision, disability, and life insurance, • Daily private Chef lunch, curated to personal diets, • Transportation Benefits, • 401K matching contributions, • Flexible PTO, • Visa/Green Card Sponsorship, • Career growth support through sponsoring learning opportunities and mentorship About Verneek Verneek is an early-stage deep-tech AI startup, based in the NYC area, founded by a team of leading AI research scientists and backed by a group of world-renowned business and scientific luminaries. Our mission is to build the most helpful AI for anyone, anywhere, at anytime. We are obsessed with what we do and we have fun doing it. Read more about Verneek here: and make sure to watch all our introductory videos and yearly recaps here: . Verneek Culture It’s often hard to put “culture” into words, perhaps you can get a visual sense of our culture here: . We all obsessively love what we do, care about each other, share all sorts of meals together, celebrate all kinds of events together, and work tirelessly with the excitement of making a difference through AI innovation. We are enjoying the journey, and going through all the ups and downs together. Although we have come a very long way in setting the foundations of our unique company, but we still have ways to go and you can help shape our culture! The core Verneek team plays a crucial role in further shaping the culture of the company moving forward. We are looking for highly ambitious and tremendously driven individuals who can take the lead in driving various aspects of the company, and help us shape its lasting impact. Annual Salary Range: $40K-$200K

Job Description Role: Buyside Customer Success Location: Remote, Latin America Reports to: Manager, Buyside About Axial Axial is the trusted online M&A sourcing platform for professional acquirers and sellers of privately held small businesses. We have built a pioneering digital transaction platform that radically improves the speed, confidentiality, and success by which small businesses hire M&A advisors, engage with potential acquirers, and achieve successful exits. In 2025, over 12,500 lower middle market businesses pursued M&A via the Axial platform, leading to over 1,000,000 platform connections, 100,000+ signed NDAs, and hundreds of millions of dollars in successfully closed transactions (). What will you be doing? The go-to-market (GTM) team is Axial's sales and customer success organization, focused on winning new business and growing our existing relationships across the "sell-side" (investment banks, M&A advisors, business brokers, and business owners) and "buy-side" (private equity, family offices, corporate development, independent private equity sponsors & search funds). The team comprises sales and customer success professionals responsible for their patch of prospective and/or existing accounts. As a member of the customer success team, your primary responsibility is to execute the key tasks that support our buy-side members—this includes proactively engaging with inbound prospects and existing customers via phone and email, managing critical processes, and ensuring our systems remain accurate and up to date. You will earn our members' trust and bolster Axial's reputation for excellence in customer support. Each interaction that members have with Axial should be held to the highest standards, resulting in positive resolutions and outcomes for our members. The Customer Success team is also responsible for proactive outreach to Axial members whose usage of the platform is waning or from whom we require additional information. The path to individual outperformance in this role is unlocked by mastering the ins and outs of Axial's product and the talk tracks that let you effectively communicate our value proposition with members. You will be actively trained, developed, and coached in these areas. Responsibilities: • Understand unique member investment goals and strategies to ensure they are effectively set up to see success on the platform., • Drive key KPIs around member engagement with the product, through phone and email interaction., • Deliver on a number of customer success responsibilities, including but not limited to:, • Proactive member outreach to drive improved platform usage, • 20+ connected calls a week; promptly responding to member inbound requests via email, launching email campaigns to improve Member's usage of the Axial platform, • Reporting common product and service feedback to the appropriate internal teams, • Salesforce admin processing associated with patch management, • Help requests via phone and email, • Attending and participating in regular internal meetings and contributing to internal projects and initiatives as they arise Qualifications: • 5-10 years of professional experience, • 2+ years of credible and demonstrated experience in a quota carrying role within B2B sales/account management/customer success, • Prior exposure and GTM experience in or around investment banking or private equity is a strong plus, • Exceptionally strong written and oral communication skills, • Referenceable history of achieving increasing levels of excellence in personal or professional settings, • Highly responsive and organized, • Tech savvy, detail-oriented, and flexible, • Positive and professional work attitude Working at Axial: Axial GTM employees work Eastern Time (NYC) hours and work both from the office and from home. The GTM team is based in New York (HQ), Texas, Florida, and Latin America and those in NYC work in the office three days a week. This role is a fully remote position. When working from home, every team member must have reliable high-speed internet connectivity. We have a comfortable and fully functional office in Manhattan on 30th and Park. Employees based outside of New York travel to New York during the year for company-wide in-office work weeks (3 - 4 times a year). Axial Values: • Expect and Deliver Excellence - you do high-quality work consistently, and you expect it from your colleagues as well., • Be an Owner - you have the personal maturity and accountability to take ownership for your work, to operate with transparency, and to focus on delivering results., • Obsess over Member Trust - you work in a way that helps Axial consistently earn, grow and keep member trust., • Communication Matters - you deliberately focus on being an excellent communicator and collaborator with your teammates and with members., • Invent and Simplify - you are creative and curious, always looking for better ways to materially improve the quality and scalability of the member experience.

Job Description We are Rokt, a hyper-growth ecommerce leader. Rokt is the global leader in ecommerce, unlocking real-time relevance in the moment that matters most. Rokt’s AI Brain and ecommerce Network powers billions of transactions connecting hundreds of millions of customers, and is trusted to do this by the world’s leading companies. We are a team of builders helping smart businesses find innovative ways to meet customer needs and generate incremental revenue. Leading companies drive 10-50% of additional revenue—and often all their profits—from the extra products or services they sell. This economic edge unleashes a world of possibilities for growth and innovation. At Rokt, we practice transparency in career paths and compensation. We believe in transparency, which is why we have a defined career ladder with transparent compensation and clear career paths based on competency and ability. Rokt’stars constantly strive to raise the bar, pushing the envelope of what is possible. We are looking for a Client Success Associate Target total compensation ranges from $90,000 - $136,000, including a fixed annual salary of $80,000 - $110,000, a target commission of $5,000 to $15,000, an employee equity plan grant, and world-class benefits. Equity grants are issued in good faith, subject to company policies, board approval, and individual eligibility. About the role: • Be the trusted partner who helps Rokt’s clients win. In this role, you’ll own post-sale relationships with some of the world’s leading ecommerce companies — managing their campaigns, analyzing performance data, and finding new ways to drive value through Rokt’s AI-powered platform. Instead of sitting on the sidelines, you’ll be in the room shaping strategy, spotting growth opportunities, and turning data into recommendations that directly impact client outcomes. If you’re someone who thrives on building relationships, solving problems with data, and working at the intersection of technology and business, this role puts you at the center of how Rokt deepens and expands its partnerships. To get you started, you will go through a highly curated onboarding program to understand how Rokt’s products and business operates, to give you the context to deliver real results for your clients from day one.) The Client Success team is responsible for: • Driving client outcomes (e.g., managing account performance, optimizing campaigns, and ensuring partners consistently hit their goals through Rokt's AI platform), • Turning data into strategy (e.g., using analytics to uncover what's working, surfacing new opportunities, and translating insights into actionable recommendations), • Own Client Relationships: Serve as the primary point of contact for a portfolio of Rokt’s clients. Build deep, positive relationships and become a trusted partner who understands each client’s goals and challenges., • Drive Client Growth: Develop and execute strategic plans for each account to increase engagement and revenue. Identify upsell or cross-sell opportunities and present solutions that help clients achieve even greater success., • Leverage AI & Data: Use AI-powered tools and analytics to gain actionable insights on client behavior and campaign performance. Continuously optimize campaigns and recommendations based on data, ensuring clients get the best results., • Champion the Client Internally: Collaborate with product, engineering, and marketing teams to advocate for your clients’ needs. Make sure client feedback leads to improvements in our products and offerings., • Deliver Impactful Results: Track key success metrics (ROI, conversion, growth rates) for your clients. Regularly report on outcomes and proactively address issues, keeping clients happy and confident in Rokt’s value.Who You Are, • Client-Centric & Empathetic: You genuinely care about your clients. You listen actively to their needs and put yourself in their shoes to anticipate issues and opportunities., • Strategic Problem Solver: You approach client challenges with first-principles thinking and creativity. You enjoy using data and insights to craft tailored solutions that drive results., • Adaptable & Tech-Savvy: You’re excited to use AI and the latest tools to enhance customer experiences. You quickly learn new technologies and apply them to improve outcomes for clients., • Proactive & Accountable: You take initiative to identify what needs to be done for your clients without waiting to be asked. You own your accounts and projects, always delivering on your promises., • Work with Leading Brands: You’ll manage relationships with some of the world’s top ecommerce companies. Every client is a chance to understand a different business, sharpen your commercial instincts, and see the direct impact of your work on their growth., • Innovate with AI: Use Rokt’s AI-powered tools and analytics to uncover insights, optimize performance, and deliver results that clients can’t get anywhere else. You’ll be at the forefront of how AI is transforming ecommerce., • Develop Real Commercial Skills: From data analysis to strategic account planning to executive-level conversations, you’ll build the skill set of a well-rounded commercial leader — fast., • Empowered Culture: Join a team of owners in a culture that encourages you to act boldly and learn from every experiment. You’ll have autonomy to innovate, support when needed, and recognition when you deliver results., • Great Environment & Benefits: Work with smart, down-to-earth colleagues in a vibrant, inclusive workplace. Rokt offers transparent career progression, continuous development opportunities, equity ownership, and perks to support your growth and well-being. About The Benefits: We leverage best-in-class technology and market-leading innovation in AI and ML, with all of that being underlined by building and maintaining a fantastic and inclusive culture where people can be their authentic selves, and offering a great list of perks and benefits to go with it: • Become a shareholder. Every Rokt’star gets equity in the company, • Enjoy catered lunch every day and healthy snacks in the office. Plus join the gym on us!, • Access generous retirement plans like a 4% dollar-for-dollar 401K matching plan and get fully funded premium health insurance!, • Dog-friendly office, • Extra leave (bonus annual leave, sabbatical leave etc.), • Work with the greatest talent in town, • See the world! We have offices in New York, Seattle, Sydney, Tokyo and London If this sounds like a role you’d enjoy, apply here, and you’ll hear from our recruiting team. Note: The first stage of the recruitment process for this role is to complete a 20-minute online aptitude test as well as an employee personality profile assessment, which will be sent out to your application email. Successful candidates will be contacted to discuss next steps.

Job DescriptionWant to be a part of a team revolutionizing and leading an entire industry with no real competition? The laundry industry is a $40+ billion dollar market, and the Cents platform is making it easier for laundromats, dry cleaners, and all garment care businesses to grow, manage, and understand their business. Backed by top-tier investors like Bessemer, Camber Creek, and Tiger Global, Cents is one of the fastest-growing vertical SaaS companies in the USA, and we're just getting started. Already profitable and growing incredibly quickly each year, we have entered the absolute best stage of being a startup. Cents is a New York-based technology company passionate about transforming the laundry industry and dedicated to enabling new ways of working, earning, and living. Cents is modernizing garment care businesses by providing an all-in-one, business-in-a-box platform to help operators start, manage, and grow their businesses. Our team is full of passionate technology experts obsessed with supporting and empowering SMBs. We feel the unique responsibility and opportunity we have to elevate an industry. We're adding great talent to help achieve this mission, and that's where you come in! Customer Success at our company is working—and working well. Customers are onboarding successfully, relationships are strong, and retention is solid. But we are entering the next phase of growth where we need: • Onboarding is measurable, scalable, and efficient, • Product readiness and activation are clearly defined, • Customer health is predictive, not reactive, • CSM time is spent where it creates the most value, • Customers are segmented intentionally, not accidentally, • Success is measured by Net Revenue Retention (NRR) across software and payments This includes: • Establishing clear definitions of product readiness, activation, and ongoing adoption, • Designing onboarding with measurable outcomes and clear exit criteria, • Ensuring onboarding outcomes set the foundation for long-term success, • Aligning Customer Success, Product, Sales, and Support around shared definitions of customer progress and end-to-end customer experience, • Clarifying ownership across teams—what CS handles, what Support handles, and where Product must improve, • Expand the scope of Customer Success to include broader Customer Experience, spanning Onboarding, Customer Success, and Support alignment, • Own Onboarding and Customer Success outcomes directly, with clear accountability for activation, adoption, and retention, • Maintain a dotted-line partnership with Support—not a direct management responsibility, but accountable for ensuring customers have the right channels, responsiveness, and resolution pathways You will design and implement a segmentation model that defines: • Customer tiers based on revenue, complexity, payment volume, and strategic value, • Engagement models for each tier (high-touch, tech-touch, pooled, automated), • Which customers receive a named CSM, • Objective, not intuition-based, • Predictive, not reactive, • Actionable for CSMsThis includes:, • Identifying leading indicators of churn and expansion, • Integrating both software usage and payments data, • Translating health signals into clear operational actions, • Partnering with Product, Engineering, and Data to surface these insights directly in the tools CSMs use every day You will: • Align CS metrics and incentives around NRR, • Integrate adoption, expansion, and payments growth into CS workflows, • Ensure CSMs are rewarded for long-term customer value, not short-term saves You will: • Coach and develop the Customer Success Director, • Create clear career paths, expectations, and performance frameworks, • Introduce scalable processes and operating rhythms, • Build reliable reporting, forecasting, and executive visibility into the health of the customer baseWhat Success Looks Like:, • Clear definitions of product readiness, activation, and success, • Onboarding that is measurable and scalable, • A trusted customer health model used daily by CSMs, • Account tiering that aligns effort with customer value, • Data-driven digital CS programs that enable scalable one-to-many customer engagement, • AI embedded in CS workflows to surface insights and automate routine actions, • Systems that support account planning, activity tracking, whitespace analysis, and expansion forecasting, • Improved Net Revenue Retention across software and payments, • CSM time focused on the right customers at the right moments, • A Customer Success organization built to scale with the companyWho You Are:, • 10+ years of experience, • You’ve built or scaled Customer Success and onboarding organizations before, • You’ve designed segmentation, health scoring, and NRR models from the ground up, • You’re comfortable operating at both strategic and operational depth, • You know the difference between activity and impact, • You bring structure without bureaucracy, • You respect what’s working—and know when it’s time to evolve itBonus if you have:, • Led CS in a multi-product environment, • Owned revenue-adjacent outcomes, • Partnered closely with Sales, Product, and FinanceThis role offers a base salary range of $200-230K plus a performance-based bonus, bringing on-target earnings (OTE) to approximately $275k. In addition, the role includes a meaningful equity grant. Final compensation will depend on experience and impact.We offer great compensation packages, and comprehensive health benefits, & believe in a strong cohesive team atmosphere. Work from-home office stipend, virtual team events, and access to learning opportunities from our team and network of advisors, and investors are just the starting point.

Job DescriptionBenefits: • Dental insurance, • Health insurance Position Overview: We are seeking a friendly, detail-oriented, and proactive Customer Service Associate to join our team. As a Customer Service Associate, you will be the primary point of contact for our customers, addressing their inquiries and resolving issues efficiently. Your role is crucial in ensuring customer satisfaction and fostering long-term relationships. Key Responsibilities: • Customer Interaction: Respond to customer inquiries via phone, email, chat, and in-person promptly and courteously., • Problem Resolution: Handle and resolve customer complaints, providing appropriate solutions and alternatives within the time limits. Follow up to ensure resolution., • Product Knowledge: Maintain an in-depth understanding of our products and services to provide accurate information and support to customers., • Order Processing: Assist customers with placing orders, tracking shipments, and processing returns or exchanges., • Documentation: Keep accurate records of customer interactions, transactions, comments, and complaints. Update customer accounts and maintain data integrity., • Feedback Collection: Gather customer feedback and relay it to relevant departments to help improve products, services, and customer experiences., • Team Collaboration: Work closely with other team members and departments to ensure seamless customer service operations., • Education: High school diploma or equivalent. Additional education or certification in customer service is a plus., • Experience: Previous experience in a customer service role preferred. Experience in [industry/sector] is a plus., • Skills: Excellent communication and interpersonal skills, strong problem-solving abilities, and a proactive attitude., • Attributes: Patient, empathetic, detail-oriented, and a team player with a positive outlook., • Tech Savvy: Proficient in using customer service software, CRM systems, and basic office software (e.g., MS Office). Join Us: Be a part of our team and help us deliver exceptional service to our valued customers. Apply now and start your journey with us!

Job Description Our Story With over 50 years of serving the creative community, Adorama has grown from a beloved New York City camera store into the world's only full-service destination for photo, video, and electronics. We're more than a retailer—we're a creative partner for professionals, hobbyists, and tech enthusiasts alike. From iconic brands like Sony, Canon, and Nikon to the latest in drones, smart home tech, musical instruments, and pro audio gear, Adorama provides creators with the gear and services they need to bring their visions to life. Our passion for education, innovation and commitment to customer experience make us a dedicated and trusted resource. At Adorama, we don't just support creativity—we live it. Join a team that's shaping the future of how the world captures, creates and connects. Our Leadership Principles • Growth Mindset: We set high standards, embrace failure, and are open to change., • Be Customer-Centered: We focus on the end-to-end customer experience., • Take Ownership & Dig Deeper: We are proactive, use data, and avoid shortcuts., • Think Like a Start-Up: We move fast, stay flexible, and celebrate every win. We're looking for someone who thrives in a fast-paced environment, has a passion for helping others, and brings a proactive approach to problem-solving. If you're a strong communicator with a knack for building trust and resolving issues efficiently, we'd love to hear from you. Responsibilities • Respond promptly and professionally to customer inquiries via phone, email, live chat, and messaging platforms., • Resolve customer issues with empathy and efficiency, ensuring a positive experience and long-term satisfaction., • Maintain a high level of product and policy knowledge to provide accurate and helpful information., • Follow established procedures and guidelines while identifying opportunities for process improvement., • Collaborate with internal teams (e.g., Sales, Logistics, Technical Support) to resolve complex customer issues., • Manage a high volume of interactions while maintaining attention to detail and quality., • Meet and exceed individual and team KPIs, including customer satisfaction scores and response time metrics., • Document customer interactions accurately in CRM systems and escalate issues when necessary., • Build and maintain strong relationships with both internal and external customers through open, respectful, and solution-oriented communication., • Demonstrate a commitment to continuous learning and staying current with company products, services, and policies., • Uphold Adorama's values and brand reputation in every customer interaction., • Perform other duties as assigned to support the department and company goals, • Responsibilities may evolve over time; employees may be asked to take on additional duties as needed to support business priorities. What Will Help You Thrive • 1–2 years of experience in a customer service or client-facing role (retail, e-commerce, or tech industry experience is a plus)., • High School Diploma or equivalent; college coursework or degree preferred., • Exceptional written and verbal communication skills., • Strong interpersonal skills with a customer-first mindset., • Ability to multitask, prioritize, and manage time effectively in a fast-paced environment., • Proficiency in Microsoft Office Suite and customer service platforms (e.g., Zendesk, Salesforce, Dynamics or similar)., • Excellent data entry and documentation skills., • High emotional intelligence and the ability to remain calm under pressure., • Strong problem-solving skills and a proactive approach to resolving issues., • Willingness to learn and adapt to new tools, technologies, and processes., • A team player who thrives in a collaborative environment. This role requires three on-site days weekly to ensure in-person collaboration, improved communication, effective teamwork, and real-time problem solving to enhance team synergy and productivity. A standard 40 hour work week is expected. Ready to Join Our Team of Creators? Apply today and let's create something extraordinary together. Pay range for this role:$20—$22 USD

Job Description Proactive Technology Management is looking for an experienced IT professional in the Newark area to join our team. We're looking for a motivated, independent IT expert who feels confident communicating with a remote team of talented techs. If you like working in different client environments providing excellent customer service and technical support, this role could be for you! The ideal candidate has broad IT knowledge and high accountability that keeps them driven towards success and personal growth. We offer a fairly defined, upward path with money and responsibility. Ideally this person is comfortable working closely with a single client supporting multiple locations around Newark. Location: We are looking for someone to work full time in or around Newark. Willingness to travel on occasion (most of the client locations are in the area). There will also be occasional out of state travel. Travel would vary. Proactive Technology Is Different: • Monthly check-ins and annual path planning, • Defined path for career development and personal growth, • Fun, team-based approach, • Constantly learning new tech Technician -> Integrator -> Engineer -> Consultant Along the way, you may work remotely or on site with clients. Initially, you will not be assigned clients. As you grow into a senior technician role, you will have the opportunity to be assigned to and work directly with specific clients. This makes you a Primary. Moving along this path will put you in charge of larger clients, requiring more extensive knowledge of technology to help support our clients. Some techs may branch off along the way and become specialists in a specific area of IT like security, networking, or cloud. Our Primaries are in charge of their clients from keyboard to cloud. They work with the decision makers to guide purchasing decisions, setup new equipment, and implement new services. This person must love helping people with technology and excellent communications skills are essential. The Position: We are hiring an experienced technician entering at the Integrator level. This person would work a hybrid schedule, with most troubleshooting being handled remotely with on-site visits as needed. 4+ years working at or above Tier 3-level support or in a specialist role is preferred. Primary technicians work directly with our clients and other IT professionals - if you enjoy interfacing with multiple people on a daily basis and problem solving on the go, this role could be a great fit for you! What to expect in your first 30 days: Week 1 - Shadow and Learn This is your initial introduction to our team, processes, and accounts. We make sure you understand our systems and how we use them, and help you acclimate to our company structure and what your daily schedule layout looks like. This week is a lot of shadowing and sitting in on larger projects and joining our call queue. You will start tracking your time on a regular basis in our ticketing system (ConnectWise Manage). Week 2 - Shadow and Start Doing After your initial introduction to the team, your shadowing will transition to more of an active role in troubleshooting and on-site projects. Your schedule could include handling a few remote troubleshooting tickets or calls and joining another tech for an on-site for the second half of the day. Ideally our new employees will have first-hand experience in client interactions, on-site projects, and remote troubleshooting by the end of Week 2. Week 3 and Week 4 - Do and Observe Approaching your first 30 days with Proactive, you should feel confident jumping in the call queue, taking tickets and hand-offs from other team members, joining techs for on-site visits, and tracking all of your time consistently. You will have a 30-day check-in to ensure you feel confident doing the above, tracking your hours, and have a solid understanding of what your job expectations are on your team. Requirements This is a fast-paced and dynamic position requiring a strong grasp of the fundamentals of Networking, Office 365, Windows Desktops, Windows Servers, Active Directory, and Security. Troubleshooting, implementation, and installation are of the key areas of knowledge to be successful in this position. Must Have: • 5+ Office 365 and Windows Server experience, • 5+ Firewall troubleshooting experience (Sophos, Cisco, SonicWall, Watchguard), • 5+ Network Setup experience (installing AP's, switches, and firewalls), • Extensive experience in virtualization and networking, • Bachelor's degree, • IT-related certifications, • MSP Experience, • Setting Up Customer Networks (cloud to keyboard), • Windows Server Installation, • Configuration Maintenance, • Ongoing Support (access points, firewalls, and switches), • Remote troubleshooting of client, as well as on-site when required, • Monday - Friday schedule, • Full Medical Benefits, • 2 Weeks Paid Vacation, • Full Time, • Dental & vision insurance, • 401(k) matching

Job Description OUR MISSION We exist to create a more connected, compassionate, and confident experience for people with cancer and those who care for them. We make it easier to get answers, access high-quality care quickly, and feel supported throughout treatment and beyond. Today, Thyme Care is a market-leading value-based oncology care enabler, partnering with national and regional health plans, providers, and employers to deliver better outcomes and lower costs for thousands of people across the country. Our model combines high-touch human support with powerful technology and AI to bring together everyone involved in a person's cancer journey: caregivers, oncologists, health plans, and employers. As a tech-native organization, we believe technology should strengthen the human connection at the center of care. Through data science, automation, and AI, we simplify complexity, improve collaboration, and help care teams focus on what matters most: supporting people through cancer. Looking ahead, our vision is bold: to become a household name in cancer care, where every person diagnosed asks for Thyme Care by name. If you're inspired to make cancer care more human and to help reimagine what's possible, we'd love to meet you. Together, we can build a future where every person with cancer feels truly cared for, in every moment that matters. WHAT YOU'LL DO The Chief of Staff, Care Delivery is a high-impact, highly visible role serving as a force multiplier to the lead of our Care Delivery organization. This leader oversees an organization of approximately 500 clinical and operational staff — spanning nurses, nurse practitioners, physicians, community health workers, social workers, and operators — working within a value-based oncology care model. The Chief of Staff, Care Delivery will drive clarity, alignment, and execution across one of the most complex and consequential parts of the organization. This is not a coordination-only role. The right candidate will operate with autonomy, exercise sound judgment in ambiguous situations, and serve as a trusted thought partner to senior leadership on both long-term priorities and day-to-day operational performance. This role is ideal for a sharp, mission-driven operator who wants enterprise-level exposure, thrives in fast-moving environments, and aspires to a broader leadership role in healthcare. This role reports to our SVP of Clinical Innovation & Delivery Design. KEY RESPONSIBILITIES • Execution & Priority Management, • Serve as an extension of the Care Delivery lead — translating leadership priorities into structured workplans, clear owners, and measurable outcomes, • Track and drive progress on the highest-priority initiatives across clinical operations, • Identify where cross-functional efforts are stalling, misaligned, or under-resourced — and intervene to get them back on track, • Contribute to the preparation for high-stakes external engagements including board meetings & partner business reviews, • Cross-Functional Coordination, • Serve as the primary connective tissue between the Care Delivery organization and its partners across Product, Engineering, Data Science, Marketing, and Business Development, • Ensure cross-functional dependencies are surfaced early, decisions are documented, and workstreams are advancing with appropriate urgency, • Lead or co-lead working groups on behalf of the care delivery lead where delegation is appropriate, • Own the operating rhythm of the Care Delivery organization — including leadership team meetings, planning cycles, and executive communications, • Operational Performance & Insight, • Monitor organizational performance against clinical, operational, and financial KPIs — synthesizing signals from across the care model into clear, actionable leadership views, • Identify emerging risks to quality, capacity, or financial performance and develop structured recommendations for leadership response, • Support capacity planning and workforce strategy by modeling tradeoffs and synthesizing inputs across clinical and operational functions, • Communications & Organizational Effectiveness, • Draft high-quality written communications on behalf of the Care Delivery lead — including leadership memos, strategic updates, board materials, and stakeholder briefings, • Ensure the Care Delivery lead is well-prepared, well-informed, and able to focus time on the highest-leverage decisions and relationships WHAT LEADS TO SUCCESS People-first. Thyme Care's mission and members matter to you deeply. Credentials & Experience. * • MBA, preferred, • Clinical Background (RN, SW, NP, PT/OT), preferred, • 5-7 years of experience in roles requiring problem-solving, structured execution, and cross-functional influence, • Background in healthcare operations, clinical program management, or a closely adjacent field — with direct exposure to how care delivery organizations operate, • Experience in value-based care, risk-bearing arrangements, or oncology a meaningful plus — but not required, • Exceptional written and verbal communication; able to distill complex, multi-threaded situations into crisp executive-ready narratives, • Strong analytical and structured thinking; comfortable building frameworks, synthesizing data, and making recommendations under uncertainty, • High organizational intelligence — able to read dynamics, navigate competing priorities, and build trust across functions and seniority levels, • Demonstrated ability to manage multiple high-priority workstreams simultaneously without losing precision or follow-through OUR VALUES At Thyme Care, our core values guide us in everything we do: Act with our members in mind, Move with purpose, and Seek diverse perspectives. They anchor our business decisions, including how we grow, the products we make, and the paths we choose—or don't choose. Our salary ranges are based on paying competitively for our size and industry, and are one part of the total compensation package that also includes equity, benefits, and other opportunities at Thyme Care. Individual pay decisions are based on several factors, including qualifications, experience level, skillset, and balancing internal equity relative to other Thyme Care employees. The base salary for this role is $187,000-220,000. The salary range could be lower or higher than this if the role is hired at another level. We recognize a history of inequality in healthcare. We're here to challenge the status quo and create a culture of inclusion through the care we give and the company we build. We embrace and celebrate a diversity of perspectives in reflection of our members and the members we serve. We are an equal-opportunity employer. Be cautious of recruitment fraud, and always confirm that communications are coming from an official Thyme Care email.

Job DescriptionSalary: $135,000-$175,000 base (plus annual bonus) commensurate with experience Position: Director of Financial Planning and Analysis (FP&A) Location: Brooklyn, NY Reports to: Chief Financial Officer Secretly Group is a U.S.-based independent music company founded in 1996 and headquartered in Bloomington, Indiana. It operates as a multi-label group, creative services platform and music publishing company focused on artist development and long-term catalog value. Notable artists include Bon Iver, Mitski, Khruangbin, Phoebe Bridgers and Japanese Breakfast. With offices in New York, Los Angeles, Chicago and London, affiliated labels include The Numero Group, Ghostly International, drink sum wtr, Merge Records, and Sacred Bones Records. All labels share infrastructure and common distribution through Secretly Distribution, the distribution and services arm founded in 1997, operating as an enterprise level, global music distributor for independent labels and artists. Secretly Distribution is widely recognized as one of the largest independent music distributors today. The Director of FP&A will lead financial forecasting and analysis across all business units, including record labels, music distribution, and music publishing. This will require extensive experience in financial modeling, deal analysis, and financial reporting, ideally with music industry knowledge. This role will report to the CFO and work closely with executives of each business unit. Responsibilities: • Build and maintain financial models to inform quarterly forecasts, annual budgets, and variance analyses across all business units., • Analyze a wide variety of potential deals including label/artist deals, distribution, publishing, and mergers and acquisitions., • Continuously optimize FP&A processes and standards, identifying opportunities for improvement and automation., • Develop and report on the key performance indicators most relevant to each business unit leader., • Analyze business activity and industry trends to support strategic decisions, • Identify and implement tools to improve FP&A and other business operations, • Perform ad-hoc financial analysis as requested by senior management The Ideal Candidates Qualifications Include: • Bachelor's or master's degree in finance, business, or other quantitative fields., • 5-10 years of experience with financial analysis, financial reporting, and deal analysis, • Advanced Excel skills with a deep understanding of model architecture and efficiency, • Experience preparing and/or interpreting financial statements including income statements, balance sheets, and statements of cash flows., • Talent for cultivating relationships across business units and functions, • High degree of aptitude with large data sets and tech savvy orientation, • Ability to communicate complex financial information clearly and simply, • Proven process management skills, • Experience implementing new systems or organization-wide changes, • Advanced financial certifications preferred (CPA, CMA, CFA, etc.), • Music industry experience preferred SG Services, Inc. Benefits • Paid holidays including end of the year closure, • Generous Paid Time Off policy, • 401K with corporate matching, • 12 weeks for parental leave after birth or adoption paid at 100% of salary, • Volunteer Hours Matching Policy, • Commuter Benefit, • Employee Assistance Program, • Medical, dental, and vision insurance. Medical is currently paid at 100% for basic PPO and HSA NYC Salary Range:$135,000-$175,000 base (plus annual bonus) commensurate with experience All qualified applicants will receive consideration for employment without regard to disability, protected veteran status, age, race, creed, color, religion, sex, marital status, affectional or sexual orientation, gender identity or expression, ancestry, nationality, or national origin.

Job Description Please share profile to Hours Per Week: 40.00 Hours Per Day: 8.00 Days Per Week: 5.00 Shift Time: Monday-Friday 10am-6pm. During training, it will be 8am-4pm. Schedule Notes: CT CERTIFICATION IS REQUIRED to be considered for this role. No Exceptions. Looking for a tech experienced in Xray, CT scan and bone density. Location: 3121-3131 Kings Highway, BROOKLYN, NY 11235 Job description: The CT Technologist performs high-quality computed tomography (CT) imaging procedures in accordance with physician orders and established protocols. This role requires expertise in CT, X-ray, and bone density imaging to support accurate diagnosis and patient care. The technologist ensures patient safety, comfort, and effective workflow within the radiology department. This is a 40-hour/week, Monday–Friday, 10 AM–6 PM position, with training scheduled 8 AM–4 PM. Responsibilities • Perform CT scans following established protocols to ensure consistent, accurate imaging results., • Conduct X-ray and bone density procedures as needed., • Assess patient needs prior to, during, and after imaging to ensure safety and comfort., • Prepare and position patients correctly for optimal imaging quality., • Operate CT and radiographic equipment safely and effectively, adhering to radiation safety standards., • Review imaging results for technical quality and assist radiologists when needed., • Maintain accurate patient records and documentation according to facility and regulatory standards., • Monitor equipment performance, report malfunctions, and assist in routine maintenance., • Follow all infection control, safety, and departmental guidelines., • Provide compassionate communication and care throughout the imaging process. Requirements • CT Certification – Required (No Exceptions), • At least 1 year of CT experience – Required, • Experience performing X-ray and bone density imaging, • Strong ability to perform procedures according to protocol with accuracy and consistency, • Excellent patient care, communication, and judgment skills, • Ability to work Monday–Friday, 10 AM–6 PM (training 8 AM–4 PM) Education: Graduate of an approved Radiologic Technology program – Required Certifications • American Registry of Radiologic Technologists (ARRT) Certification in Radiography – Required, • ARRT Certification in CT – Required, • Basic Life Support (BLS) – Required License: New York State Radiologic Technologist License (L.R.T) – Required Facility Details • Location: 3121–3131 Kings Highway, Brooklyn, NY 11235, • Radiology department equipped with advanced CT and diagnostic imaging technology, • Supportive, patient-focused environment offering a wide range of imaging services Powered by JazzHR 8kP2C5phZq

Job DescriptionDirector Clinical Ultrasound Operations – Home ServicesCompany Description At Butterfly Network, we're leading a digital revolution in medical imaging, transforming an industry that has long relied on bulky, analog systems. With our proprietary Ultrasound-on-Chip™ technology, we're democratizing healthcare by shifting ultrasound from the expensive, stationary systems of the past to the connected, mobile, and software-enabled platforms of today. In 2018, we launched the world's first handheld, whole-body ultrasound, Butterfly iQ – followed by iQ+ in 2020 and iQ3 in 2024, each more powerful than the last. Our innovation doesn't stop at hardware. Butterfly combines our advanced device with intelligent software, AI, services, and education to drive adoption of affordable, accessible imaging. Our technology is proving to help clinicians, clinics, and hospitals enhance care, cut costs, and expand imaging access. We've been recognized by Prix Galien USA, Fierce 50, TIME's Best Inventions, Fast Company's World Changing Ideas, among other awards. We're a team of bold thinkers, problem-solvers, and innovators ready to shape the future of medical imaging. Let's build something extraordinary together! Job Description The Director, Clinical Ultrasound Operations– Home Services is responsible for leading the successful delivery, adoption, and growth of ultrasound services across home-based and community care settings, including long-term care and home health environments. This role combines clinical expertise, customer-facing leadership, operational execution, and training ownership to ensure consistent clinical quality and strong customer outcomes. The Director will lead customer onboarding and education, support internal workforce development, and build scalable processes that enable expansion across multiple regions. This position operates within the Home Services organization and focuses on clinical service excellence, customer success, and operational scalability. As part of our team, your core responsibilities will be: • Provide clinical leadership and operational oversight for ultrasound service delivery, • Ensure image quality, protocol adherence, and consistency across sites, • Support implementation and launch of new customer programs, • Partner with leadership to optimize workflows and outcomes, • Lead customer onboarding and training for new sites and clinical teams, • Develop and deliver training programs focused on ultrasound workflows and best practices, • Serve as a clinical partner to customers to support adoption and ongoing success, • Identify training or workflow gaps and implement improvements, • Build strong relationships with client leadership and clinical team, • Develop onboarding and training programs for internal clinical team members, • Ensure consistent clinical standards across regions, • Provide coaching and mentorship to field-based staff, • Support development of scalable training materials and competency frameworks, • Recruit, hire, and mentor Clinical Program Managers and field-based staff, • Build a scalable clinical team structure as the program expands, • Establish performance expectations and quality standards, • Foster a culture focused on quality, accountability, and customer partnership, • Monitor program performance metrics and identify improvement opportunities, • Collaborate cross-functionally to support service expansion, • Must have at least (5) five years' experience in diagnostic ultrasound with POCUSMarket Expertise, current ARDMS certified required (i.e. RDMS, RVT, and/or RDCS), • Experience training customers or clinical teams, • Demonstrated leadership or people management experience, • Excellent customer-facing communication and relationship-building skills, • Strong business acumen and operational mindset, • Registered Nurse, • Experience supporting multi-site or multi-state programs, • Experience in long-term care, home health, or community-based care, • Customer success or implementation leadership experience, • Experience building scalable training programs, • Patient-Centric Innovators: Our mission is THE mission., • Empowered to Impact: Every voice matters., • One Team, One Goal: Unity fuels progress., • Growth Champions: We embrace challenges. This is a hybrid position that can be based in Burlington, MA or New York City, NY. Benefits and Perks • Comprehensive health insurance, encompassing dental and vision coverage, is provided to all our employees. As a health-tech company, we prioritize the well-being of our teams. We also contribute to Health Savings Account (HSA) accounts for all enrolled employees on an annual basis., • Comprehensive Employee Assistance Program - we provide access to tools and resources to support your emotional health and day-to-day needs., • 401k plan and match - we facilitate your retirement goals., • Eligible employees will have the opportunity to participate in Employee Stock Purchase Plan (ESPP), • Unlimited Paid Time Off + 10 Holiday Days a Year - recharge and come back ready to make an impact, • Parental Leave - we aim to provide our employees with time to bond with their growing family, along with additional support for primary caregivers to help transition back to work, • Competitive salaried compensation - we value our employees and show it, • Equity - we want every employee to be a stakeholder For this role, we are only considering candidates who are legally authorized to work in the United States and who do not now or in the future require sponsorship for employment visa status. Butterfly Network does not accept agency resumes. Butterfly Network is an E-Verify Company. Butterfly Network is an equal opportunity employer. Regardless of race, traits associated with race, color, ancestry, religion, gender, national origin, sexual orientation, age, citizenship, marital status, disability or Veteran status. All your information will be kept confidential according to EEO guidelines. Butterfly requires security adherence responsibilities from all employees. These include: adhering to all company security policies and procedures, utilize provided company assets securely, and complete all required security awareness training programs. Safeguarding company data and systems from unauthorized access, modification, or destruction, contributing to the overall security posture of the organization. Immediately reporting any suspected or actual security incidents, including phishing attempts, malware infections, or unauthorized access, following the established incident response procedure #LI-KG #KG-LI

Job DescriptionAbout the Job Join us on our mission to empower ambitious entrepreneurs and leaders to access more, travel better, and grow faster.FoundersCard is the membership for entrepreneurs and business leaders who value access, privileges, and a powerful community. We pair high-value benefits with a network that helps members unlock opportunities, elevate their travel, and build meaningful connections. We’re entering an exciting new chapter of growth—and expanding our distribution partnerships is core to that strategy. As our first dedicated Business Development hire, you will play a pivotal role in shaping our distribution lead-generation engine. This is a high-impact, top-of-funnel role that directly fuels FoundersCard’s next stage of expansion.If you’re a proactive, highly organized BDR who thrives in fast-paced, high-growth environments—and you want to help shape the future of a premium lifestyle + business brand—we’d love to meet you. The Role We are seeking a driven, entrepreneurial Senior Business Development Representative to join our NYC team. This role focuses entirely on identifying, initiating, and qualifying strategic distribution partnerships with organizations that want to offer FoundersCard as a loyalty benefit to their customers.This is not a traditional “sell a product” role. Instead, you’ll offer partners a meaningful, no-cost value they can extend to their customers—while also unlocking attractive revenue-share opportunities tied to new paid memberships.The ideal candidate is a hunter: resourceful, curious, persistent, and excited to build a brand-new motion from the ground up. Compensation & Structure -Total Compensation (OTE): $130K-Comprehensive benefits package-Hybrid work environment (office 4 days/week) What You'll Do • Identify, research, and target prospective distribution partners across industries including luxury, travel, financial services, retail, and professional associations, • Execute high-volume, high-quality outbound outreach to key decision-makers, • Introduce FoundersCard’s value proposition and uncover partner objectives, • Qualify leads and assess fit based on audience size, market alignment, and partnership potential, • Work closely with senior leadership to structure partnerships (value-exchange deals, revenue-share models, or minimum guarantee opportunities), • Ensure a seamless handoff of qualified opportunities to senior leadership for closing, • Maintain accurate CRM documentation and report weekly, monthly, and quarterly pipeline progress, • Consistently meet or exceed outreach, qualification, meetings booked, and opportunity creation targetsWhat We’re Looking For, • 2–4 years of business development experience at a high-growth company, preferably in SaaS/tech, with strong outbound prospecting discipline, • Strong prospecting skills—you’re confident cold emailing, calling, and creatively opening new doors, • Excellent communication skills with the ability to tailor value propositions to diverse partner audiences, • Entrepreneurial mindset—you’re excited to build a new function, experiment, and iterate, • Experience with sales engagement tools and CRM pipeline management, • Highly organized, self-motivated, and consistent in maintaining outreach volume, • Based in NYC or willing to work from our midtown office 4 days/weekWhat’s in It for You, • A foundational role in building a brand-new BDR function, • High visibility and direct impact on revenue and membership growth, • A lean, profitable, founder-led company with strong momentum, • Competitive compensation + comprehensive benefits, • FoundersCard Elite MembershipFree lunch 2x per week, a fully stocked kitchen, gym access, and moreCompensation & Structure, • Total Compensation (OTE): $130K, • Comprehensive benefits package

Job DescriptionDescriptionThis is not a remote position; this position requires being in the office three days a week in NYC. Overview Do you want to work for a mission driven organization that cares about privacy, accessibility, sustainability, and ethical technology? Join us at the New York Public Library! NYPL Digital is the department responsible for the digital transformation of the Library in order to facilitate delivery of core patron-facing services through digital platforms. NYPL is hiring a Technical Team Leader in our Institutional Services group to lead a full-stack engineering team building and maintaining our digital platforms, and pushing forward our unified patron experience vision across multiple applications and databases. The role will be responsible for supporting several codebases (Python, React, Java, XML) focused on providing access to digital library resources for NYPL patrons, researchers, educators, and students around the country. This involves maintaining legacy codebases and developing new applications to help patrons access NYPL’s collections. This role will also contribute to the technical leadership of NYPL Digital by helping set standards for best practices in application development, database management, people management, and other technical areas. It will also have the opportunity to contribute to other catalog-based projects at NYPL, with a focus on increasing the adoption of Python as a standard language in the department. The Technical Team Lead role requires a mix of people management and hands-on technical contributions. We are looking for someone we can count on to:Own: • Important APIs and data pipelines that support NYPL’s digital platforms like the Library Card experience, MyLibraryNYC, Single Sign On etc, integrating with a variety of catalog systems owned both by NYPL and 3rd party vendors, • A broad base of technical knowledge to be able to identify solutions for difficult problems, • The day-to-day management of a full-stack team and their technical priorities, helping coordinate their work with cross-functional partners, collaborators, stakeholders, and leadership.Teach:, • Support and mentor other engineers, helping them deliver results on time and in accordance with department standards, • Present on their and the team’s work to technical and non-technical stakeholders, • Build support for the team’s work among various interested parties, • Align approaches to development between development teams, sharing best practicesLearn:, • Gain an understanding of library science practices, especially around metadata standards and formats, • Connect the dots between different applications to understand how data and user experience can be shared between them, • Collaborate with other Technical Team Leads to help improve Digital’s culture and implement best practices in software developmentImprove:, • Grow as a team member, collaborating with other NYPL engineers to solve problems, • Seek to retire legacy applications and replace them with modern, streamlined solutionsSome expectations for this role are that within:1 month, this person will:, • Develop an understanding of our infrastructure, environments and deployment practices, • Implement unit and integration tests for all the code that they write, • Complete software development tasks independently and collaboratively in line/accordance with our engineering workflows3 months, this person will:, • Gain an understanding of the team’s group’s codebases and familiarity with other NYPL codebases, • Regularly perform code review of other engineers’ work, • Actively participate in design and architecture discussions, • Participate in conversations about team’s project progress and help report on status to Digital leadership6 months and beyond, this person will:, • Actively contribute to team’s code bases and understand code bases around NYPL Digital, • Provide technical advice and weigh in on decisions that impact our platforms and help realize implementation of new features and bugfixes, • Regularly influence design and architecture discussions, • Collaborate with other Technical Team Leads to deliver new features across NYPL Digital, • Take responsibility for new development work, coordinating the work of other engineers, • Help lead development teams by taking accountability, mentoring developers, fostering collaboration and generally aiding the adoption of best practices, • Influence and empower the team to build useful, accessible applications in a sustainable and maintainable wayResponsibilities:, • Understand NYPL technical needs to define system specifications, • Design and implement scalable, optimized, and maintainable APIs and other applications, • Collaborate with multiple teams working on platforms to build innovative and forward-looking applications for our patrons, • Work with product/project managers on estimating the feasibility and complexity of new products/features, • Mentor and coach junior developers on best practices and career growth Communicate priorities and system requirements to software development teams, • Manage a small team of 2-4 full-stack engineers, • Motivate staff and create spaces where they can ask questions and voice their concerns, • Be transparent with the team about challenges, failures, and successes, • Research and recommend solutions based on cost benefit analysis and embracing automation and efficiency., • Bachelor’s Degree -OR-Required Experience, • Equivalent 7+ years of hands-on development experience on relevant tech stack, • 1+ years of experience in people managementRequired Skills, • Strong leadership, mentoring, coaching and decision-making skills, • Excellent written and verbal communication skills, • Demonstrated ability to level up individual engineers and engineering teams, • Track record of leading major technical initiatives to solve complex technical problems, • Knowledge of non-technical strategies for solving team, culture and process problems, • Experience establishing documentation standards and practices, • Expertise in Python application development and system design, including production experience with Python web frameworks, • Strong understanding of system architecture and design patterns as well as cloud infrastructure, • Strong understanding of DevOps practices and their impact on implementation approaches, • Proficiency in SQL and relational databases such as MySQL, PostgreSQL, etc., • Experience with Node.js and React ecosystem, • Experience with Next.js., • Experience with multiple component libraries. Prior experience building a component library is a plus, • Experience with front-end integration testing, • Knowledge of accessibility principles. Prior experience working on an accessible front-end is a plus, • Proficiency with version control systems and git, • Experience with CI/CD tools like GitHub Actions, TravisCI, etc., • Familiarity with agile methodologies such as Scrum & Kanban, • Familiarity with Single Sign On is a plus, • Understanding or experience managing a single sign on infrastructure like Shibboleth is a plus, • Production experience working with data stores, including ElasticSearch and/or Solr, at scale a plusManagerial/Supervisory Responsibilities:, • Support small team of 2+ engineers in their day-to-day work, • Report on status of team projects, including progress and any issues encountered, • Coach team members on both hard and soft skills, • Be Helpful to patrons and colleagues, • Be Resourceful in solving problems, • Be Curious in all aspects of your work, • Be Welcoming and InclusiveWork Environment, • Hybrid Work Environment; 3 days in office in NYC, 2 remote, • Monday - Friday; 9-5Physical Duties, • N/APre-Placement Physical Required?, • NoUnion/Non Union, • Non-UnionFLSA Status, • ExemptSchedule, • Monday - Friday; 9-5, • Hybrid Work Schedule: 3 days in office in NYC; 2 remoteThis job description represents the types and levels of responsibilities that will be required of the position and shall not be construed as a declaration of all of the specific duties and responsibilities for the role. Job duties may change if Library priorities change. Employees may be directed to perform job-related tasks other than those specifically presented in this description as needed. The New York Public Library Salary Statement At the Library, we believe that pay transparency and pay equity are important to ensuring we source the best candidates and keep the best employees. When making a determination as to the appropriate salary for a candidate, we consider a variety of factors such, including, but not limited to, the position requirements, the skills, prior experience, and educational background required or preferred for the job, the scope and impact of the role within the organization, internal peer equity, and the candidate's specific training, experience, education level, and skills. No single factor is conclusive; the Library reserves the right to consider any and all relevant factors and make a decision consistent with its policies. Union Salaries are determined by collective bargaining agreement(s).

Job DescriptionSalary: 50,000.00 plus uncapped commission Were hiring driven sales professionals to help businesses stay connected. As an Account Executive, you'll work directly with small and medium-sized businesses to offer tailored telecom solutionsincluding internet, TV, mobile, and voice services. Your work will support innovation and connectivity in your community. What Youll Do: • Find Leads: Identify potential business clients through outreach, networking, and lead lists, • Sell Solutions: Match business needs with the right products and services, • Be a Product Expert: Stay current on offerings and pricing to guide customers confidently, • Close Deals: Present solutions, handle objections, and negotiate contracts, • Support Clients: Offer post-sale support and maintain strong relationships, • Collaborate: Work with internal teams to improve strategy and results Required: • High school diploma or equivalent, • 23 years of outside sales experience (especially with SMBs), • Strong communication and problem-solving skills, • Self-motivated and able to work independently, • Comfort with CRM tools and sales tech, • Reliable vehicle, valid drivers license, and clean driving record, • Goal-oriented with a passion for exceeding targets, • Experience in telecom sales, • High Earning Potential: Uncapped commission + base pay, • Immediate Benefits: Medical, dental, and vision coverage, • Paid Time Off: Vacation and sick leave, • Bonuses: Performance-based incentive programs, • Career Growth: Development and internal promotion opportunities, • Extras: 401(k) with company match, tuition reimbursement, and employee discounts

Job Description WE ARE HIRING A SALES DEVELOPMENT REPRESENTATIVE Ever opened a new bank account and got a weekend away? Spent on fashion and received a personal styling session? Picked up groceries and walked away with cinema tickets? If so, you’ve probably experienced a TLC Worldwide campaign - without even knowing it. At TLC, we help the world’s biggest brands drive customer acquisition, loyalty and engagement with emotionally engaging, experience-led rewards. From global banks to high street retailers, our programs are designed shift behaviour, boost ROI and build genuine brand love – at the fraction of the cost of discounting and cash offers. Backed by COSMOS, our all-in-one program platform, we deliver personalised campaigns at scale with live data, smart insights, and seamless customer journeys. We’ve spent 30 years mastering what moves customers; combining deep consumer insight, a global network of 100,000+ rewards, and a unique ability to drive measurable ROI for brands. We’re 400+ people strong, across 15 global hubs. A collective of marketers, creatives and strategists who care about doing great work - and having fun while we do it. We celebrate bold thinking, empower growth, and champion the kind of culture that helps people thrive. Why Us? We're not just any company – TLC’s team thrives on innovation, creativity, and bold ideas. You’ll be at the forefront of our expansion, shaping the future of our success - we’ll make sure you grow as fast as we do! • Work with the world’s biggest brands to create amazing campaigns, • Competitive salary + uncapped commission structure!, • Collaborative and dynamic team culture –every win is celebrated, • Dynamic & collaborative team in a creative environment with exposure to global clients & colleagues - Check out our clients, • Weekly webinars to support your development through our People Academy, • Annual TLC Wellness Week and programmes throughout the year, • TLC Culture Club - including seasonal social events, tasty lunches & more, • TLC Gives Back - volunteering opportunities, including off site visits and volunteering leave, • TLC Rise - supporting and empowering women into leadership roles, • 'Frankies' - Our very own awards ceremony where we walk down the TLC red carpet in our best outfits Our Sales Development Representatives are the catalyst for TLC's next wave of success. The first point of contact for potential clients, setting the stage for long-lasting partnerships with industry leaders. This isn't just any telemarketing role – it's a chance to be a true ambassador for TLC, igniting interest in our innovative customer acquisition, retention, and loyalty solutions. • Drive daily outbound to contacts and warm prospects via phone, email (Outlook), LinkedIn, and other channels., • Identify, research and generate new opportunities within target accounts across our ideal client profiles including FMCG, QSR, Banking, Telco, and Digital Platforms., • Embark on a strategic outreach mission, targeting decision-makers across various sectors, • Leverage your persuasive skills to secure valuable meetings for our Business Development team, • Become a master of our CRM system, ensuring perfectly timed, impactful outreach, • Conduct insightful research to understand prospects' industries, challenges, and opportunities, • Build a powerful professional network through LinkedIn and other platforms, • Articulate TLC's unique value proposition with confidence and clarity, • Telemarketing, lead generation, outbound prospecting or sales experience, • A natural communicator with the ability to build rapport quickly and effortlessly, • Solutions focussed, you see "no" as a challenge, not a roadblock, • A curious mind, always eager to learn about new industries and business trends, • Tech-savvy with CRM experience and a knack for social media networking, • High emotional intelligence and a client-focused mindset, • A self-starter who also thrives in a collaborative team environment At TLC we aim to create a ‘world within the world’ that is free from prejudice, bias and inequity. A world where diversity is valued and celebrated, and where we work hard to ensure all our wonderful people are given equal opportunity to succeed. If you're excited by everything we've told you, then it's time to apply!

Job DescriptionAbout rag & bone: From our origins in New York in 2002, rag & bone was founded on a belief of uncompromising ideals: a commitment to doing things the right way, not the easy way. To making things that are as original as they are timeless. To being true to ourselves, even when that truth sets us apart from the mainstream. We still believe in the same principles we started with: the easy elegance of classic British tailoring, the authenticity of American workwear, and the originality of our home city, New York. As New Yorkers, community and authenticity have become synonymous with our brand. An inclusive environment at rag & bone upholds our original values by encouraging employee connection and empowering each individual to have a voice on policy, process, and collaboration for a more equitable future. Position Summary rag & bone is hiring a Designer who is passionate about footwear construction and current market trends. The ideal candidate should have a balance of creativity, conceptual thinking, organizational skills and attention to detail. The position requires a minimum of 6 years of experience in the footwear industry. This position will collaborate closely with Product Development, Production and Merchandising teams to build out seasonal collections that meet our business needs. Primary Responsibilities • Support the Director of Footwear to establish seasonal concepts aligned with the brand’s identity and creative vision., • Execute footwear designs from concept through development, maintaining design integrity and quality throughout the process., • Research market trends, materials, and competitive landscapes; translate insights into brand-relevant designs., • Create and maintain detailed design sketches, CADs, and overviews to ensure accuracy and clarity throughout the process., • Collaborate with Technical Design on lasts, constructions, trims, and tooling; review technical drawings and blueprints., • Participate in fit sessions to evaluate prototypes and ensure alignment with design intent, quality standards, and comfort. Communicate changes internally and to factories., • Collaborate with Product Development and Merchandising to ensure timely tech pack launches and collection deliverables., • Manage assigned technical specifications and updates to ensure smooth Product Development handoffs., • Contribute to the development of seasonal concept boards, materials, hardware, and finishes in collaboration with the creative team., • Design prints as per direction from Design Director., • Brief new developed materials with tanneries, • Ensure assigned deliverables align with the seasonal design and development calendar.Requirements, • Working knowledge of footwear construction, tooling, and technical development., • Proficiency in digital and hand sketching; ability to create full-scale specs and compelling design presentations., • Strong technical skills: Illustrator, Photoshop, CAD, MS PowerPoint, Excel., • Strong material and color sensibility with a refined design eye., • Highly organized with the ability to manage multiple projects and deadlines., • Maintains in office requirements., • Positive, proactive, and collaborative team player who thrives in a fast-paced, creative environment., • Self-motivated, • Organized, structured, asks questions and seeks understanding, • Pushes oneself to exceed expectations, • Ability to work autonomously and with initiative., • Consistently pushes to exceed expectations.The salary range for this position is $90,000-$105,000 based on experience and qualifications.Rules we live by | Rules you live by, • Be a Good Human - Be original, be authentic. Stand for diversity, equitability & inclusivity., • Have No Fear - Innovate, solve problems, • Own Every Decision - Work together, get results, • Quality Matters – Not only with product but we see it in our people, • Make Sh**t Happen - Be disciplined, be competitiveBenefits, • Paid Time Off, • Clothing Allowance, • Generous Employee Discount, • Paid Parental Leave, • Membership to Calm and access to other wellness benefits, • Medical, dental, vision and ancillary benefits, • 401krag & bone is an EEO/Affirmative Action Employer. No employee or applicant is discriminated against because of race, color, sex (including pregnancy), age, national origin, religion, sexual orientation, gender identity, gender expression, parental status, status as a veteran, and basis of disability or any other federal, state or local protected class.Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is occasionally required to stand; walk; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and taste or smell. The employee must occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this job include close vision. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Powered by JazzHR DTh7fS3we9

Job Description Who We Are SmartRent (NYSE: SMRT) is revolutionizing how people live and work with the industry's only end-to-end platform designed for the rental housing industry. By uniting purpose-built software, integrated hardware and full implementation and support in one ecosystem, we help owners and operators simplify operations, cut costs and deliver exceptional resident experiences. Recognized by Deloitte, HousingWire and the PropTech Breakthrough Awards, SmartRent is shaping the future of property technology and redefining what it means to make rental housing smarter. Job Description As a National Sales Director at SmartRent, you will be responsible for driving revenue growth through the sale of our industry leading hardware and software solutions; adding new units and expanding ARR of enterprise level clients within your territory. You will cultivate and grow relationships with our existing clients for expansion opportunities. You will also be responsible for prospecting new business and acquiring new logos; having a consultative approach while running a complex deal cycle with multiple stakeholders. In this position, you will report to our Vice President of Sales (East) and be responsible for sales in our broader New York / Northeast territory. Responsibilities • Establish, nurture and navigate buying committee relationships with enterprise level accounts in an assigned territory, ensuring high levels of client satisfaction and fostering lasting partnerships., • Lead in-depth discovery discussions to better understand our clients' business operations, identifying true pain points, and presenting the proper hardware, software, or professional service solutions SmartRent has to offer., • Collaborate with Sales Leaders, Solutions Architects, Account Managers and other internal stakeholders to build strategic business plans for customers in order to execute and get deals closed faster., • Partner with our Solutions Engineer and Solutions Architect teams for in-depth technical conversations and understanding of our clients work flow and how our solutions can seamlessly integrate and provide value., • Become an expert not only in SmartRent solutions, but in smart home and property management technology, to be able to take a truly consultative selling approach for our industry partners., • 4+ years of experience as an enterprise B2B complex SaaS sales professional (land and expand)., • Proven ability to close complex SaaS or Hardware contracts in excess of $100K., • Experience running a complex deal cycle with multiple stakeholders (multi-threading) often where decisions are made by committee., • Ability to develop C-Suite / Executive / VP level relationships quickly and effectively., • Experience presenting to and negotiating with C-Suite / Executive / VP level stakeholders at leading enterprise companies., • Excellent verbal and written communication skills., • Problem-solving skills with a collaborative mindset., • Organized, process-oriented, and someone who values the importance of having proper documentation., • Team player and self-starter that can pivot with change easily and thrive in a fast-paced environment., • An ALL-IN mentality, ready to hit the ground running, have some fun and crush your goals as a team and individual contributor., • Experience in or selling to the Multifamily residential housing industry., • SaaS AND Hardware sales experience (IoT, smart home, access control, Wi-Fi, etc.)., • Trained on Sandler, Challenger, SPIN and other consultative selling styles. Salary: $120,000.00 annually with a potential OTE between $240,000 and $300,000 each year. This role may also be eligible for other variable compensation.#LI-RemoteWe Put Our Employees First We offer a comprehensive and competitive benefits package designed to support your well-being and future. For our US employees, this includes medical, dental, vision, and life insurance with low deductibles and 75–100% employer contributions. We also provide flexible and generous PTO (because we know how important work-life balance is), a competitive 401(k) with employer contributions, paid parental leave, discounted insurance plans for pets and legal services and an employee stock purchase plan to help you invest in your future. You'll fit right in if you: * Do the hard work and go out of your way to deliver excellence * Own outcomes and learn from your mistakes * Are a collaborative and supportive team player—win or lose, you lift others up * Value authenticity, diverse perspectives, and inclusion in the workplace * Have a passion for smart tech and the real estate industry Privacy Policy

Job DescriptionSalary: Engineering Manager The Vic.ai platform is reshaping how the world does B2B transactions: tracking business data used to be manual, now it's autonomous; reasoning about business data used to be report-oriented and simplistic, now it's real-time and statistically sophisticated. How do we do it? Leading-edge AI, highly-crafted UIs, and deep product thinking tying it all together. We're a Series B funded company, and are fortunate to have some renowned investors and partners: Costanoa Ventures, Cowboy Ventures, GGV Capital, and ICONIQ Capital. This role will be based in Oslo, Norway; we are a 100% remote company. Fluency in Norwegian and English is required. Our company is rethinking how B2B transactions and financial intelligence works....a mind-meltingly large market. We're a talented, hard-driving team led by experienced entrepreneurs. If youre an enthusiastic, detail-oriented, curious disruptor, come build with us, youll fit right in. Traits • Technologists: Strong engineering and technology background with the ability to learn quickly and go deep into our product and engineering solutions - appreciates have a DevOps mindset, • Effective Communicators: Excellent listener; proven collaborator with senior leaders, peers and staff, • Partnership Attitude: Have the competencies to build very strong partnerships with other technology leaders that enable your teams ability to stay on the leading edge of industry solutions, • Curious: Active, engaging and collaborative style of working, • Passionate: Bring energy and enthusiasm to the job and organization, • Bold: History of taking smart, calculated risks and aggressively leading through change, • Lead, manage, and grow multiple teams of product focused software & data engineers, • Embrace and incubate emerging technology and open source products across all platforms, • Work to modernize our existing tech stacks and data platforms, • Collaborate with internal teams to find areas of opportunities for automation and machine learning, • Partner with architects, product owners, data professionals, and software & data engineers to drive the implementation of new applications, • Work within and across Agile teams to design, develop, test, implement, and support technical solutions across full-stack development tools and technologies., • Lead efforts to deploy new and existing applications into AWS environments and provide operational support for the applications., • Bachelors Degree, • At least 10 years experience in data engineering, • At least 8 years of experience managing software or data engineering teams, • At least 4 years of experience with Big Data and data processing, • Masters Degree, • 15+ years of experience in data engineering, • 10+ years of experience managing software and data engineering teams, • An exciting work environment operating at the forefront of AI technology development, • Competitive salary, • A team-focused culture. The team builds the product, the business builds the team. We focus on our people., • Generous maternity and paternity leave, • Generous vacation time, family- and travel-friendly environment, • Virtual team building events & awesome swag, • Work alongside an enthusiastic, collegial, and driven team in a highly meritocratic environment, • The opportunity to work remotely, including workstation setup

Job DescriptionOur mission: to eliminate every barrier to mental health. At Spring Health, we're on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time—whether it's therapy, coaching, medication, or beyond—tailored to each individual's needs. We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we've been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers. We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We're just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere. Reporting to the VP of Product, New Ventures, the Senior Product Manager will own the end-to-end user onboarding and retention funnel for a new product within Spring Health — from first touch through long-term engagement. This role is the connective tissue between marketing, data, engineering, and design, with accountability for the experiences and campaigns that turn awareness into activated, retained users. Please note that this is a hybrid role based in New York City, with an expectation to be in the office 2–3 days per week at our 60 Madison Avenue location. Candidates must be based in the NYC metro area or able to relocate independently within 90 days of their start date. Occasional travel will be required for team on-sites. What you'll do: • Own the onboarding funnel from invitation through app download, signup, and first session completion — obsessing over every drop-off point and testing your way to improvement, • Design and optimize the new user onboarding experience, ensuring users reach their first meaningful moment of value as quickly as possible, • Build and manage retention tactics across SMS, email, and push — continuously testing for impact, • Define and prioritize the product roadmap for conversion and retention features in close partnership with engineering and design, • Synthesize funnel analytics, user research, and qualitative signals into a clear picture of what's working, what isn't, and what to do next, • Flex across the product organization as needed, contributing to adjacent squads and org-wide initiatives, • Measurable improvement in the rate at which new users complete core onboarding steps within their first week, • Improvement in user retention at the 4-week and 3-month marks, tracked cohort over cohort, • Increased conversion rate from initial app invite or marketing email to registered, active user, • Reduction in time-to-first-value for new users (the point at which a user completes their first meaningful in-app action), • Consistent delivery of lifecycle marketing experiments with clear documentation of results and learnings, • 5+ years of product management experience, with at least 2 years focused on growth, acquisition, or retention, • Deep fluency in funnel analytics — you know how to set up measurement, read data critically, and design experiments that produce signal, • Hands-on experience with lifecycle marketing channels (email, SMS, push) including working knowledge of segmentation, A/B testing, and copywriting, • Comfort working across systems — you're not precious about tooling and can navigate a scrappy, fast-moving tech stack, • Strong written communication skills; experience writing creative briefs or AI prompts a plus, • Ability to balance brand sensibility with performance instincts — you care about how the product feels, not just how it converts, • Experience in a D2C product environment is a plus but not required, • Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type., • Employer sponsored 401(k) match of up to 2% for retirement planning, • A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents., • We offer competitive paid time off policies including vacation, sick leave and company holidays., • At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents., • Access to Noom, a weight management program—based in psychology, that's tailored to your unique needs and goals., • Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses., • Access to Wellhub, which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription, • Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care, • Up to $1,000 Professional Development Reimbursement a year. Ready to do the most impactful work of your life? Learn more about our values, what it's like to work here, and how hypergrowth meets impact at Spring Health: Our Values Our privacy policy: Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.

Job Description Partner with my client, a Modern, Tech-Forward RIA They partner with experienced, independent Financial Advisors who want to own and grow their practice without the operational drag or outdated technology that comes with doing it alone. This partnership is a fit for advisors who thrive in a remote-first, collaborative environment and want a modern fintech platform that saves 12-19 hours of manual work so they can focus on clients and growth. To partner with my client, advisors must have at least $25M in portable, fee-based AUM that they actively manage today. The Partnership Model You continue to run your practice and own your client relationships. My client provides the platform, infrastructure, and support to help you scale. At this Fintech RIA, you will: • Own and manage client relationships while accelerating organic growth., • Deliver high-impact financial planning and investment advice across:, • Investment strategy and portfolio construction, • Tax-aware planning, • Retirement income and distribution strategies, • Estate and legacy considerations, • Equity compensation, • Charitable and philanthropic planning, • Risk management and insurance analysis, • Identify planning gaps and risks, translate complex concepts into clear recommendations, and deliver actionable financial plans., • Build, implement, and continuously monitor long-term investment strategies., • Coordinate with third-party specialists across tax, trust & estate, and insurance to ensure clients receive the right expertise at the right time., • Provide feedback into their product and technology roadmap to improve advisor and client workflows., • Support inorganic growth by participating in advisor-to-advisor conversations and integration discussions as appropriate. What's Required to Run Your Practice with them... • A portable, fee-based book of business with $25M+ AUM that you actively advise today., • Appropriate registration to serve as an Investment Adviser Representative (Series 65, Series 7 & 66, or equivalent)., • Strong interest in ownership, accountability, and building long-term enterprise value., • Comfort operating in a technology-forward, fintech-enabled advisory model., • Ability to manage multiple priorities in a fast-moving environment., • Desire to grow without sacrificing autonomy. What Makes a Strong Fit (Not Required, but Helpful) • Experience at a technology-enabled advisory platform or fintech., • Background advising high-net-worth households ($1M+ investable assets)., • Deep expertise in one or more planning domains (tax, equity comp, estate, retirement)., • Familiarity with modern financial planning software and planning-led workflows., • Strong executive presence, critical thinking, and clear, proactive communication style. Bottom line You bring the clients, advice, and vision. My client provides the technology, operations, compliance, marketing, and support to help you scale - without giving up ownership or independence.

Job DescriptionAbout ROH ROH is the hospitality industry’s first payments and revenue management platform purpose built to help hotels increase profitability. ROH drives conversions, increases revenue and provides real-time data and insights for large hospitality groups, asset owners and their brands. ROH’s leading technology, automation and workflow tools unlock productivity for hotel operators by enabling them to effortlessly manage sales, payments and finances all in one place. Developed by industry leaders, ROH has established relationships with leading hospitality brands collectively managing over $4T in Gross Payment Volume (GPV), including Loews Hotels & Co, Crescent Hotels & Resorts, Marriott International, Auberge Resorts Collection, Noble House Hotels & Resorts and Evolution Hospitality. ROH is quickly becoming an indispensable partner to forward-thinking hospitality groups as they optimize sales and finance operations and is proudly backed by investors including Acrew Capital, 1Sharpe Ventures, Founders Fund, Moore Specialty Credit, Correlation Ventures, SilverCircle, Cleo Capital and GMO VenturePartners. About the Role We are looking for a Director of Marketing to own, develop and orchestrate our GTM programs. Working closely with the founder and management team, this person will be a key contributor to building brand awareness, accelerating demand generation, and driving incremental growth from existing customers. Specifically, the candidate will take full ownership of the marketing function.What You'll Do • Strategic Planning: Develop comprehensive marketing strategies aligned with company objectives, market trends, and customer insights, • Brand Development: Cultivate and maintain a strong brand identity with differentiated positioning and visual design that resonates with our target audience and sets us apart in the market, • Lead Generation: Develop the overall strategy to drive lead (MQL) generation efforts through targeted campaigns, content marketing, SEO/SEM, email, social media, industry events and other relevant channels, • Account-Based Marketing: Use customer profiling, segmentation and personalized marketing programs to significantly increase penetration within existing portfolio/operating companies, • Product Marketing: Collaborate with our product team to ensure effective product feature launches, positioning, and messaging that addresses customer needs and the competitive landscape, • Content Creation: Oversee the strategy, messaging, and quality of content execution across our owned, earned and paid distribution channels, • Conversion Rate Optimization: Continually analyze and optimize our conversion funnel with iterative testing and program modifications to increase conversion and LTV, • Budget Management: Develop and oversee marketing budget allocation, ensuring efficient use of resources and maximizing return on investment, • Analytics and Reporting: Establish clear marketing KPI’s, leveraging data-driven insights to evaluate marketing performance, optimize campaigns, and enable the Sales team to more effectively close deals, • Team Development: Build a lean, high-performing marketing team over time, providing guidance, mentorship, and support to drive individual and collective successWhat We Look For, • 10+ years of relevant professional experience in B2B or B2B2C marketing, • Expertise in marketing, sales, and/or go-to-market at a tech or SAAS company, • A track record of developing and implementing successful Demand Gen and ABM programs, • Experience and/or familiarity with the Hospitality industry, • History working at an early-stage, high growth company with lean teams, focused resources and the need for constant prioritization, • Fluency in modern/digital marketing and media platforms and technologies, including managing CRM and email programs, and fluency with Hubspot, • A data-driven and results-oriented mindset and approach to marketing, • Experience building a marketing team from the ground-up and scaling over time, • Excellent project management and communication skills and a highly collaborative mindset

Job DescriptionSalary: $30-$35/HR Integration Charter School is dedicated to providing innovative pathways to college that fully integrate students living with emotional challenges and others with special needs. In building a family of associated schools that share this common mission, ICS strives to fill gaps in public education. When fully realized, ICS, in conjunction with local public schools, will provide Staten Island parents of special needs children with an array of options which is richer than that enjoyed by any other community in the United States. Summary Under the direction and support of the classroom teacher and assistant principal and/or dean of instruction, the Math Tutor will play a key role in strengthening student learning and achievement. Using classroom math data, assessments, and learning outcomes, the Math Tutor will provide targeted instructional support to individual students and small groups to reinforce key concepts, close learning gaps, and enhance overall math proficiency. Responsibilities • Provide individualized and small-group math tutoring aligned to classroom lessons, learning standards, and student needs., • Use classroom data, formative assessments, and teacher feedback to plan and deliver targeted intervention and support., • Reinforce student understanding of key math concepts, including Algebra I foundations and middle school standards., • Collaborate with classroom teachers to monitor student progress and adjust tutoring strategies accordingly., • Maintain clear, organized documentation of student performance and growth., • Support a positive and structured learning environment that promotes student engagement and confidence., • Assist with classroom tasks and academic support activities as directed by the classroom teacher and assistant principal., • A whatever it takes attitude, one that is centered in the notion of children first., • Current college student majoring in Mathematics, Math Education, Secondary Education, or a related field; or recent graduate of such programs., • Coursework or demonstrated familiarity with Algebra I and middle school math learning standards., • Ability to analyze and interpret student data to inform targeted instructional support., • Strong communication and interpersonal skills, with the ability to build rapport with middle school students., • Interest in pursuing a career in education, tutoring, teaching, or related academic fields., • Ability to collaborate effectively with classroom teachers and instructional leaders., • Commitment to fostering an inclusive and academically rigorous learning environment., • High degree of organizational skills; detail-oriented with ability to follow through in a fast-paced environment, • Ability to use tech platforms such as Kickboard, PowerSchool, Google Drive to track data and communicate effectively with the school community, • A deep belief that every child can succeed, and a willingness to uphold high expectations for students, staff, and oneself to ensure that students are set up for success, • Ability to model social-emotional skills such as, willingness to take feedback, hear new perspectives, and try new things in support of student growth, • Willingness to engage in professional learning and development around issues of diversity, equity, and inclusion $30.00-$35.00 per hour Schedule can be discussed upon hire To Apply If you're driven by a sense of purpose, eager to embark on a rewarding educational journey within a dynamic community, apply now! Be the individual our children deserve as we shape the world together, one student at a time.

Job DescriptionAbout Us Sydecar is on a mission to transform the world of private markets. Our goal is to make these markets more accessible, transparent, and liquid, and we're achieving this by revolutionizing the way investment vehicles are created and executed. At Sydecar, we're not just a platform; we're a trusted partner in venture capital. We're dedicated to simplifying and standardizing the private investing experience, empowering capital allocators to discover and support visionary entrepreneurs who are shaping the future. Our platform is designed with ease and efficiency in mind. We take care of all the behind-the-scenes tasks, from automating banking, ensuring compliance, handling contracts, managing taxes, to streamlining reporting. This leaves investors the freedom to concentrate on what matters most: making valuable deals and nurturing meaningful relationships. Join us at Sydecar, as we lead the charge in revolutionizing private investing. Locations: San Francisco (Hybrid – 2 days per week in office) About our Engineering Teams We’re hiring across multiple teams and are excited to match engineers with roles that align with their interests and strengths. Whether you’re full stack, front end–focused, or more backend–oriented, we have opportunities that fit your skill set and where you want to grow. Our software development is AI-centric and requires demonstrated experience leveraging agentic software development workflows Our Tech Stack * Frontend: TypeScript and React in a mono-repo structure * Backend: TypeScript, using NestJS and Prisma * Database: PostgreSQL * Testing & Code Quality: Jest and linted/auto-formatted with ESLint/Prettier * Design: Wireframes and prototypes crafted in Figma * Infrastructure: Maintained as Infrastructure as Code (IaC) using Terraform What You Will Do As a Staff Software Engineer, you are the archetype for the engineering organization. You are comfortable leading large project teams or working on complex projects few others in the organization can take on. You leverage business and organizational awareness to outline quarter-long technology strategies and drive implementation across the organization, elevating the quality, functionality, and potential of Sydecar's core product. You are a Product engineer first, helping our core applications team improve the experience for deal organizers and investors, who combine to close hundreds of millions of dollars in venture funding annually. * Lead large/complex projects. * Outline technology strategies with a 1-2 quarter time horizon. * Cultivate the growth of talented full stack engineers through mentorship. * Help shape the product and design roadmaps. * Drive end-to-end the architectural decisions, scalability planning, and long-term strategic vision for these key components. * Collaborate across functions with Product and Design, Legal, Compliance, and Customer Experience and other engineering leaders to deliver cohesive, platform-wide solutions. What We’re Looking For * 8+ years of professional experience as a software engineer, with a proven track record of technical leadership and driving org-wide impact. * Expertise in building large-scale, high-reliability, distributed backend systems, ideally in the fintech or payments space. * Strong proficiency in JavaScript/TypeScript is highly preferred. * Experience managing the complete project lifecycle, transforming intricate ideas and ambiguous requirements into successful launches independently. * Deep expertise in system architecture, data modeling, and building core services with clean interfaces. * Product sense and a passion for advocating for the customer, with experience building robust systems that directly impact business-critical flows. * Outstanding capacity to convey intricate technical concepts clearly and precisely, both in writing and verbally, to diverse functional teams. * Ability to work independently and take ownership of projects, while also thriving in a team environment, often guiding the work of several other engineers across multiple projects. * Ability to implement and influence engineering best practices. Sydecar’s values Our values are important to the way we live and work at Sydecar. They guide our priorities, behaviors and interactions. Be Committed As a team, we rise to meet challenges and recognize that we become stronger and develop character when facing adversity. Be Excellent We measure our success not just by what we achieve, but by how we achieve it—through integrity, creativity, elegance, and a commitment to continuous improvement. Excellence is not just doing things well—it's looking for ways to do them better. Be Humble Humility is our key to personal and professional growth. We appreciate that great ideas can come from anywhere, regardless of seniority, pedigree, or experience. We care more about collective outcomes than who gets credit or who does what. We try to not let our ego cloud our judgment. Win Together Winning is no accident. It is the result of collective hard work, perseverance, sacrifice, and most of all, loving what we do. Winning requires that we give extra—sometimes winning calls for late nights or extra effort, and we show up for clients and each other with urgency and heart. While excellence is a journey, winning is a destination. Sydecar is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Sydecar are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Sydecar will not tolerate discrimination or harassment based on any of these characteristics. Sydecar encourages applicants of all ages. Compensation Range: $225K - $255K

Job Description WHO WE ARE We are on a journey to amplify the moments we share together. Electric Shuffle is a global social entertainment concept that combines high-tech bar games, spectacular interior design, first-class hospitality, and delicious food and cocktails. We pride ourselves on creating social experiences like no other and venues where friends come together. At our heart, we are a company of friends from around the world. We are a passionate, warm, and weird bunch of humans who love to not just challenge the status quo but push right through it. Our love for hospitality is what drives us each day. We spent years researching and testing ways to revamp the game of shuffleboard for large groups to enjoy. After throwing thousands of pucks, focus grouping hundreds of people, and spending countless hours on tech development, High-Tech Shuffleboard was born. The concept was created by our parent company out of London, Red Engine. Red Engine has established itself as a global leader and genuine innovator in the social entertainment space. It is the creator of two award-winning concepts, Electric Shuffle and Flight Club. If you want to learn more about our concept, check us out online! Electric Shuffle Website: Instagram: Red Engine Website: OUR VALUES At the heart of everything we do, lies our values, we are looking for people who want to be part of a team that lives by these every day: * Passionate: We are not like other workplaces – there is no need to hold back here. We are a full throttle, high energy, total commitment bunch, and we throw everything we have got into giving our guests the best time possible. * Together: We are a family. We work with each other and we support each other; we win together, and we lose together. That means honesty, commitment, and responsibility, from all of us. * Innovative: We are one step ahead because we are always looking to invent and improve. We are bold, creative, pioneering and fearless. Got an idea? Share it! * Warm: We are all about people. A fundamental part of our guests having fun is us being welcoming, hospitable and attentive. We hold the key to their experience! THE ROLE As our Operations Manager, you will be responsible for ensuring we are delivering an incredible experience to our guests and running a best-in-class venue with a rockstar team. This role offers the opportunity to become part of an exciting brand in the social entertainment space with tremendous growth opportunities. Our ideal candidate is a people-first leader who cares about delivering an amazing experience for both our guests and team. We are looking for someone who has a breadth of experience in the hospitality space. We want an entrepreneurial leader who is looking to join a fast-growing company, challenge the status quo, build an amazing brand, grow as a person and leader, and redefine hospitality and social experiences, all while having fun along the way. WHAT WILL YOU BE DOING? This role will have five (5) main areas of responsibilities: * Become the Best Bar: While the actual award would be nice, for us this is a mindset! Being the best bar means we offer amazing drinks and service, built a beautiful bar, and have guests who absolutely love coming to see us. As the bar manager, you will help lead this effort and team to deliver a bar experience that will set the standard for the brand across the country. * Be a Coach and a Teammate: We are only as good as the team around us. As a leader of the venue, you will be a coach and teammate to all those around you especially the bar staff you will oversee. We look to develop our teammates both professional and personally everyday. * Develop a Winning Beverage Program: Our beverage program is crucial to the success of our entire operation. As we open and learn, you will help lead efforts in refining our beverage program to ensure we are providing a best-in-class offering that our guests absolutely love and we can execute effectively and efficiently. * Manage Bar Performance Effectively: Venue performance is critical to success. For the bar, this goes beyond just financial success. For us, success means holistic achievement across every aspect of our business (e.g., team health, guest experience, brand value, financials). You will be in charge of managing bar performance and achieving defined weekly goals to allow us to hit our company target. * Have Fun in a Safe and Professional Manner: While we love to have fun, we must do this in a safe and responsible manner. You will be responsible for ensuring your bar adheres to all compliance, safety, and HR related policies and procedures. WHAT WE’RE LOOKING FOR? * An amazing person who reflects and lives by our company values each day. * A proven leader who has experience opening, operating, and overseeing craft cocktail bars * Demonstrated track record of driving business goals, delivering a positive guest and team experience, and creating a culture of strong leadership. * Understanding of the necessary components of running a successful bar operation (e.g., food & beverage, labor, compliance, risk and safety, training, etc.) * A bar operator who is innovative, detailed-oriented, effective at prioritization, and most of all excited to take on an entrepreneurial role with a fast-growing company. * Ability to understand data, financials, and analytics to develop key performance insights and opportunity areas. * 3+ years of leadership level experience within a hospitality group or company. * Learning, Development, and Training experience is a plus, but not essential. OUR PROMISE TO YOU When you join Electric Shuffle, you’re joining our Family. If you join u, we’ll always make sure you know how much we value your contribution and hard work. You’ll be paid competitively, with rewards offered throughout the year and you’ll be respected and treated fairly by everyone you work with. As we grow, we want you to grow too; we’ll invest in your training and developing to make sure you’re interested, challenged and always excited throughout your career with us. At Electric Shuffle, we believe in creating equal opportunities for everyone. We do not discriminate in any way, shape or form. We make all of our people decisions without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity or expression, marital status, veteran status, genetics, or any other category protected under applicable law.

Job Description Arlo is rebuilding health insurance from the ground up using AI. The healthcare experience today is expensive, confusing, and often so frustrating that people delay the care they need. We’re changing that by reimagining what a health plan should be: a proactive partner that enables health rather than denying it. Our AI-native platform delivers continuous, personalized support for members—helping them navigate benefits, schedule appointments, access high-quality care, and avoid financial fear. Powered by the industry’s most advanced risk-pricing engine, Arlo is already scaling fast: we’ve grown to $XXXM in premiums, cover tens of thousands of people, and see accelerating demand across brokers, employers, and partners. Backed by Upfront Ventures, 8VC, and General Catalyst, our team combines deep industry expertise (Palantir, YC) with the ambition to modernize a $1T market. About the Role We’re looking for a hands-on Growth Marketing Lead to build our growth engine from the ground up. You’ll develop and test messaging, run small but high-impact experiments across multiple channels, and turn your findings into scalable campaigns that generate qualified leads and partnerships. You’ll report directly to the CEO and collaborate closely with design, product, and sales. This role combines creative storytelling, analytical rigor, and fast-paced experimentation. What you will do * Craft and test messaging that resonates with our target audiences — customers, advisors, and partners. * Build, run, and optimize campaigns across digital and offline channels: * Meta and LinkedIn Ads * Direct Mail * SEO & content programs * Generative-AI-driven creative and landing page testing * Launch rapid experiments to identify high-performing channels and messages. * Partner with designers and agencies to produce compelling creative assets. * Track and optimize performance across the funnel — from awareness to qualified lead. * Manage and allocate an annual marketing budget efficiently to maximize learning and ROI. What we are looking for * 7–12 years of experience in growth, demand generation, or performance marketing. * Proven ability to go from zero to one — building campaigns and iterating based on data. * Strong copywriting and messaging instincts for B2B audiences. * Hands-on experience with major ad platforms (Meta, LinkedIn, Google); SEO or direct-mail background a plus. * Analytical mindset — fluent with HubSpot, Clay, or similar tools. * Resourceful, entrepreneurial, and comfortable operating with autonomy and ambiguity. * Bonus: Experience in healthcare, insurance, or benefits tech. Process This is what you can expect when we like your application: * 30-minute intro call with Rachelle (Talent Lead) * with Jan-Felix (CEO & Co-Founder) * 30-min call with Karthik (Co-Founder) * Take-home case study * Onsite/ Virtual Onsite * Reference Calls Why Join Arlo: * High ownership: You’ll get real responsibility from day one—our high-trust team empowers you to run with big problems and shape core parts of the company. * Join an important mission: Your work directly influences how people access care and improves lives at scale. * Growth & expansion: We’re moving fast, and as we grow, your scope will grow with us—new challenges, bigger opportunities, and rapid career velocity. * Apply AI to a problem that matters: Instead of optimizing ads or cutting labor costs, you’ll use AI to fundamentally reimagine how people get healthcare. * High pace, high collaboration: We operate with velocity, first-principles thinking, and a team that works closely, openly, and with ambition. Exact compensation inclusive of salary and any bonuses is determined based on a number of factors including experience and skill level, location, and qualifications which are assessed during the interview process. Arlo is an equal opportunity employer. We do not discriminate based on age, race, color, creed or religion, national origin, sexual orientation, gender identity or expression, military status, sex, disability, predisposing genetic characteristics, marital status, familial status, status as a victim of domestic violence, or arrest or conviction record, as defined under New York State law.

Job DescriptionAt FloQast, we’re on a mission to empower accounting and finance teams to work more intelligently, efficiently, and strategically. As part of the GTM Engineering function, you’ll join a high-impact team that builds the technical foundation for our go-to-market operations - automation, workflow optimization, tooling, and analytics. In this role, you’ll use Clay and other AI tools to design, build, and maintain automations that streamline our GTM workflows and drive operational excellence. You’ll collaborate closely with Sales, Marketing, and RevOps teams to turn manual, repetitive processes into scalable systems. This is a great opportunity for a technically minded operator who loves tinkering with SaaS tools, connecting data, and turning ideas into automated, measurable workflows. This role has a requirement of working in office 3 days per week, which may be subject to change based on team and business needs, as determined by the department leader. Please note that this requirement is subject to ongoing review and may be adjusted in the future. What You'll Do • Collaborate closely with GTM (Sales, Marketing, RevOps) stakeholders to identify strategic objectives, pinpoint operational bottlenecks, and design automated solutions that improve efficiency, data quality, and pipeline visibility., • Lead cross-functional projects that enhance workflow scalability, build data-driven targeting models, and support overall GTM execution from segmentation to campaign orchestration., • Build, configure, and maintain automation workflows in Clay, connecting to systems such as Salesforce, HubSpot, Gainsight, Gong and other GTM tools., • Manage existing Clay data models and integrations - ensure data accuracy, enrichment, and flow across the GTM tech stack., • Test, monitor, and optimize Clay automations to ensure they remain performant and aligned with evolving GTM processes., • Create clear documentation, playbooks, and enablement materials for Clay workflows and related GTM tooling.What You'll Bring, • 4+ years of experience in a technical GTM, operations, or automation role (e.g., Sales Ops, Marketing Ops, RevOps, GTM Engineering)., • Hands-on experience with Clay - building, automating, and maintaining workflows that integrate with CRMs, enrichment APIs, or GTM systems., • Strong technical and analytical mindset with a passion for automating repetitive tasks and improving business processes., • Experience connecting tools via APIs, webhooks, or no-code automation platforms (e.g., Zapier, Make, Workato)., • Familiarity with GTM data structures (accounts, contacts, leads, opportunities) and how they flow between systems., • High comfort level working with data-filtering, transforming, and enriching datasets to improve GTM targeting and segmentation., • Excellent communication and documentation skills, especially when explaining technical workflows to non-technical stakeholders., • Self-starter mentality with the ability to take projects from concept to deployment with minimal oversight., • Demonstrated experience leading projects/mentoring team members in a fast-paced, high-growth environment.Nice To Haves/Other, • Experience in a high-growth SaaS or B2B tech environment., • Exposure to SQL, Python, or JavaScript for data manipulation or light automation scripting., • Working knowledge of Salesforce, HubSpot, or other CRM/marketing tools connected to GTM workflows.

Job Description Who We Are At Moxxi, we're redefining performance marketing with cutting-edge technology and a relentless focus on results. As a profitable, bootstrapped start-up, we are led by a team of industry veterans in performance marketing, ad tech, and digital publishing. Together, we're building the premier platform to incubate, scale, and optimize digitally born businesses, setting new standards for data-driven success. Our entrepreneurial team brings proven experience from both global corporations and fast-growing startups. We're passionate about delivering scalable, profitable outcomes for our partners through advanced profiling, targeting, and continuous optimization. Joining Moxxi means becoming part of a growing start-up in the heart of NYC, where you'll have the opportunity to accelerate your career, expand your skill set, and shape the future of performance marketing. The Role: We're looking for a Junior Optimization Specialist to support our growth product managers, account managers, and analysts in driving performance across Moxxi's portfolio. This is an entry-level role for someone who's energized by the question "how do we make this better?"—and wants to use data to answer it. This is a launchpad role. You'll sit at the intersection of product, client services, and analytics, gaining broad exposure to how data informs growth decisions and drives execution. You'll support testing initiatives, surface insights from performance data, and help translate optimization opportunities into action. You'll also collaborate cross-functionally with design and engineering teams, giving you visibility into how ideas move from concept to implementation. Whether you eventually move deeper into analytics, product management, account strategy, or operations, this role will help you find your niche. You'll work alongside experienced PMs, account managers, and analysts who will mentor you as you learn the rhythms of experimentation, measurement, and iteration. Your contributions will directly impact the metrics that matter most to the business. What You'll Do: Data Analysis & Reporting • Pull, organize, and analyze performance data from internal tools and platforms, • Build and maintain dashboards that track key growth and optimization metrics, • Prepare clear summaries of what's working, what's not, and what the data suggests we try next, • Spot trends, anomalies, and patterns that inform optimization decisions, • Support analysts with data gathering, QA, and visualization tasks, • Assist growth PMs in setting up, monitoring, and analyzing A/B tests and experiments, • Track test performance and flag results that hit significance or show unexpected patterns, • Help document experiment hypotheses, methodologies, and learnings for the team, • Use data to support the prioritization of optimization opportunities, • Work closely with growth PMs to understand product priorities and how data supports decision-making, • Partner with account managers to connect optimization efforts to client goals and performance, • Support analysts in forming and validating hypotheses, • Collaborate with design and engineering teams on implementation of tests and product changes, • Help maintain documentation for optimization workflows and testing processes, • Support the rollout of new tools, dashboards, or tracking implementations, • Assist with QA for tracking, tagging, and data accuracy, • Leverage AI-powered tools and automation to improve efficiency (training provided—curiosity required)Who You Are:, • 0–2 years of experience (or relevant internships) in analytics, marketing, product, operations, or related fields, • Genuinely curious about data—you want to understand what the numbers mean and what to do about them, • Comfortable in Excel or Google Sheets—you can wrangle data, build formulas, and create clear summaries, • Detail-oriented with a knack for spotting things that don't look right in a dataset, • Strong communicator who can translate data into plain language and actionable insights, • Eager to learn new tools, frameworks, and ways of working, • Excited about using modern tools—including AI—to work smarter and move fasterNice to Have:, • Exposure to analytics tools (Google Analytics, Mixpanel, Amplitude, Looker, etc.), • Basic understanding of experimentation and A/B testing concepts, • Familiarity with SQL or interest in learning it, • Experience with any project management or documentation tools (Notion, Asana, JIRA, etc.)Why You'll Love This Role:, • Data is central: You'll work with data every day to understand performance and drive decisions, • Optimization is the job: You'll spend your time figuring out how to improve things—not maintaining the status quo, • Broad exposure: Work across product, analytics, account management, design, and engineering to understand how growth actually happens, • Learn from experts: Get mentored by experienced PMs, account managers, and analysts who've built and scaled products, • Career flexibility: Build a foundation that opens doors to analytics, product management, account strategy, operations, or wherever your interests leadSalary Range$60,000—$65,000 USD

Job DescriptionWho we are The real world is the next frontier, and at Metropolis, we are creating the artificial intelligence to make it responsive. We are pioneering the Recognition Economy — a future where mundane repetition disappears and being known unlocks access, comfort and belonging everywhere you go. From transforming parking into a seamless drive-in, drive-out experience for millions of Members to expanding our intelligence layer across retail and hospitality, we are building a world that feels instinctive and magical. The future isn't coming; it's here, and we need builders, innovators and problem solvers to help us create it. Who you are Metropolis is seeking a Director of Product Operations to drive the rollout, adoption, and measurement of the company's products. This role blends operational excellence with analytical rigor – ensuring smooth execution from concept to launch while feeding the voice of the customer back into the product funnel. You and your team will lead cross-functional releases, quantify value creation, and turn customer insights into continuous product and process improvement. What you'll do • Act as the centralized owner of product releases, fostering strong relationships with product management, engineering, tech ops, design, marketing, operations, analytics, finance, and other relevant teams to ensure effective coordination and alignment both pre and post product feature deployment, • Lead the Product Operations team (currently four, with potential to scale), including two embedded Product Operations Managers executing product releases & analysis, and a product support team of two resolving internal Product Support inbound and generating insights from Operations and other key stakeholders, • Develop and execute project plans, timelines, and milestones to ensure successful and timely product releases, while proactively identifying and mitigating risks that may impact product development or delivery, • Document and maintain all training, policies, and procedures related to the operation of a new/improved product or feature, • Partner with Analytics and Data Engineering to define core product KPIs, instrument metrics, and publish dashboards for ongoing health and feature adoption, • Build post-release impact review frameworks (e.g., adoption metrics, GPV/ARR attribution models) to measure realized value, identify deltas from forecasts, and feed learnings back into future roadmap decisions, • Surface, synthesize, and act on product feedback from internal teams and end users, ensuring timely resolution of questions, bugs, and escalations while improving the scalability and efficiency of Product support, • Execute go-to-market plans through timely and effective product launches, launch management, and user adoption campaigns, • Establish robust pre- and post-launch analytics to estimate, track, and validate business and customer impact—linking product adoption, satisfaction, and revenue outcomes to measurable value and continuous roadmap refinement, • Strengthen continuous feedback loops between users, customer-facing teams, and Product by improving how qualitative insights (support data, feature requests, and other feedback) are captured, synthesized, and acted on to enable faster learning and customer-informed iterationWhat we're looking for, • Bachelor's degree in business, marketing, or a related field; or equivalent experience, • Proven experience (8+ years) in product management or product operations, • Strong understanding of the B2B and B2C technology landscape, with demonstrated success leading rollout of technology products and services across a large network, • Extensive knowledge of the product development process and success metrics, • Exceptional leadership and management skills, with the ability to effectively collaborate and influence cross-functional teams, • Strong analytical and problem-solving abilities, with a data-driven approach to decision-making, • Excellent communication and presentation skills, with the ability to articulate complex concepts in a clear and compelling manner, • Experience leveraging AI tools to transform static workflows into responsive, high-output processesWhile not required, these are a plus:, • MBA, • Experience within an operationally-intensive environment When you join Metropolis, you'll join a team of world-class product leaders and engineers, building an ecosystem of technologies at the intersection of parking, mobility, and real estate. Our goal is to build an inclusive culture where everyone has a voice and the best idea wins. You will play a key role in building and maintaining this culture as our organization grows. The anticipated base salary for this position is $215,000.00 USD to $230,000.00 USD annually. The actual base salary offered is determined by a number of variables, including, as appropriate, the applicant's qualifications for the position, years of relevant experience, distinctive skills, level of education attained, certifications or other professional licenses held, and the location of residence and/or place of employment. Base salary is one component of Metropolis' total compensation package, which may also include access to or eligibility for healthcare benefits, a 401(k) plan, short-term and long-term disability coverage, basic life insurance, a lucrative stock option plan, bonus plans and more. #LI-WT1 #LI-Onsite Metropolis may utilize an automated employment decision tool (AEDT) to assess or evaluate your candidacy for employment or promotion. AEDTs are used to assist in assessing a candidate's application relative to the required job qualifications and responsibilities listed in the job posting. As part of this process, Metropolis retains data relevant to your candidacy, including personal information, for a period that is reasonably necessary for the use of the tool. If you are hired for the position, your data may become part of your employee records. Metropolis Technologies is an equal opportunity employer. We make all hiring decisions based on merit, qualifications, and business needs, without regard to race, color, religion, sex (including gender identity, sexual orientation, or pregnancy), national origin, disability, veteran status, or any other protected characteristic under federal, state, or local law.

Job DescriptionWho we are The real world is the next frontier, and at Metropolis, we are creating the artificial intelligence to make it responsive. We are pioneering the Recognition Economy — a future where mundane repetition disappears and being known unlocks access, comfort and belonging everywhere you go. From transforming parking into a seamless drive-in, drive-out experience for millions of Members to expanding our intelligence layer across retail and hospitality, we are building a world that feels instinctive and magical. The future isn't coming; it's here, and we need builders, innovators and problem solvers to help us create it. Who you are Metropolis is seeking a strategic and dynamic Director, Business Development - Aviation to join our fast-growing team. As a key individual contributor on the Airports revenue team, you will partner with our Vice Presidents of Aviation to deploy our integrated platform at over 75 airports in the U.S. and participate in net-new business RFPs. This is an exciting opportunity to play a pivotal role in expanding Metropolis's presence as we revolutionize the passenger experience at airports with computer vision. You'll leverage your analytical skills, attention to detail, and business development experience to advance and ultimately close key deals that transform our organization. What you'll do • Support the full sales cycle from initial pitch through contract execution, • Manage end-to-end sales pipelines for cycles ranging from 6 to 24+ months, maintaining full accountability for personal deal flow and prospecting, • Collaborate on high-stakes aviation accounts, serving as the strategic second chair to the VP of Aviation to navigate and close complex, enterprise-level deals, • Represent Metropolis at national and local industry events, • Deploy a solutions-based and product-led approach that uncovers pain points of our airport partners and translates them into actionable financial and operating proposals, • Lead or co-lead customer presentations, including discovery sessions and proposal delivery in person and virtually, • Build upon and create new relationships across key stakeholders inside our existing and prospective airport partners to build internal support and advocacy, • Work cross-functionally with our deal desk team on complex underwriting and financial modeling and collaborate with additional internal teams such as Marketing, Operations, and Legal to drive deals forward to execution, • Monitor and manage pipeline development and sales performance metrics in Salesforce CRM; be fully accountable for providing Salesforce inputs to ensure accurate forecasting, • Continuous education on our product and how it operates in the field; plan to spend at least one day per month at one of our airports with our operations team membersWhat we're looking for, • 7+ years in B2B business development and/or sales, which may include expertise in government affairs or commercial development; ideally, experience selling hardware and software solutions, not just one-time product sales, • Highly analytical and proven experience in financial underwriting and modeling, • Proficient with Salesforce and associated reporting and tools to manage pipeline, • Skilled in managing complex, multi-threaded deals with sales cycles as long as 24+ months, • Creative approach to communicating value propositions across diverse audiences, • Experience working with cross-functional teams throughout a deal cycle, including product, engineering, marketing, operations, legal, and finance, • Exceptional communication and interpersonal skills, • Willingness to travel at least 25-50% of the timeWhile not required, these are a plus:, • Experience selling into airports and/or government organizations, • Experience working in a high-growth, fast-paced tech organization Metropolis may utilize an automated employment decision tool (AEDT) to assess or evaluate your candidacy for employment or promotion. AEDTs are used to assist in assessing a candidate's application relative to the required job qualifications and responsibilities listed in the job posting. As part of this process, Metropolis retains data relevant to your candidacy, including personal information, for a period that is reasonably necessary for the use of the tool. If you are hired for the position, your data may become part of your employee records. Metropolis Technologies is an equal opportunity employer. We make all hiring decisions based on merit, qualifications, and business needs, without regard to race, color, religion, sex (including gender identity, sexual orientation, or pregnancy), national origin, disability, veteran status, or any other protected characteristic under federal, state, or local law.

Job Description Interested in joining Blue State's Tech team? Submit an application so you can be considered when a role becomes available. Please note: this is an "evergreen" job post (i.e. not an active job post), but your expression of interest matters to us. While interviews aren't ongoing, we're excited to connect with talented individuals who share our commitment to Blue State's mission. If you came across this job via LinkedIn, please note that it is an evergreen role; LinkedIn does not differentiate, but we prefer to. What to know Build websites and products for good. We're looking for a Web Developer to join Blue State, a full-service agency at the forefront of digital campaigning. As a contractor on our Tech Team, you will work with platforms like WordPress, Contentful, Salesforce, Optimizely, and more to support our clients and partners in a myriad of ways. This role is perfect for a flexible web developer who is eager to help some of the most exciting progressive organizations and brands in the world. The company Blue State is a purpose-driven agency. We partner with leading causes, brands, and campaigns and create real change. From AARP and Doctors Without Borders to Amnesty International and Oxfam, we transform how brands and causes raise money, influence policy, build platforms, and grow communities of supporters. Led by the most creative and analytical minds from the political, nonprofit, and brand worlds, Blue State is an independent agency in the US and London. A day in the life • Build websites and landing pages for our clients, writing quality code based on requirements and design comps, with attention to maintainability, scalability, performance, and accessibility., • Troubleshoot issues on existing platforms, looking at front-end code and software configuration., • Be our in-house point person for projects that are staffed primarily by vendors or client development teams. Conduct code review and document technical decisions as needed., • Work with members of our product, design, analytics, content, and account teams to align on requirements and process., • At least 3 years of experience building web pages using HTML, CSS, and modern web standards., • WordPress development experience. Being able to build a WordPress theme and edit PHP is a requirement, while experience using Advanced Custom Fields and Timber and building Gutenberg components using React are all pluses., • Front-end JavaScript experience. Neither Experience with UI frameworks such as React and Next.js, nor expertise in Node.js, are required, but either is a plus., • Familiarity with CRM, CDP, or marketing platforms, such as SFMC, Engaging Networks, ActionKit, Action Network, or EveryAction/NGP, or a readiness to learn., • Familiarity with fundraising platforms such as FundraiseUp, Classy, or Blackbaud, or a readiness to learn., • Familiarity with optimization and personalization platforms such as Optimizely., • Familiarity with Git and modern deployment and build tools and practices (i.e. devops)., • Appreciation of the nuances of front-end performance., • Dedication to accessibility and experience working with designers to ensure that our experiences can be used by anyone, regardless of the assistive technology they may choose to use., • The ability to interpret visual design comps and implement a designer's vision, navigating challenges and trade-offs. An eye for typography, whitespace, and other details that occur at the intersection of design and code., • Excellent written and verbal communication skills, including the ability to interpret requests from non-technical people., • Enthusiasm and passion for progressive advocacy and community-building. At Blue State, diversity is a necessity, not a nice-to-have. We encourage those from underrepresented communities — women, people of color, LGBTQIA+, immigrants, those with disabilities and people at all the intersections in between — to apply. Even if you don't think your current skill set checks every box, but this role seems to align with your strengths, we want to hear from you. Blue State is committed to creating an inclusive and accessible application and interview process. If you would like to request a reasonable accommodation for a disability, including the use of AI tools throughout the hiring process, please contact us at with the subject line: Accommodation Request to get started. Your privacy is important to us. You can find out more information on how we handle your data for recruiting purposes in our Privacy Policy for Recruitment.

Job Description Do you want to be part of the core team that is building the next one-of-a-kind tech companies that can potentially change your career's trajectory?! We are striving to build the future of AI for consumer enterprises, and our founders need your help as we are growing. Come join us and leave your mark! Our founders are looking for a proactive and enthusiastic Business Development Analyst to support our sales and business development efforts. This role is perfect for someone looking to grow a career in B2B sales and strategy, offering a steep learning curve and direct exposure to the core operations of a startup. You will be instrumental in laying the groundwork for successful partnerships and client acquisitions. RESPONSIBILITIES Lead Generation & Research: • Help conduct targeted market research to identify potential clients, partners, and emerging industry trends, • Utilize CRM tools (e.g., HubSpot, Salesforce, etc.) and various professional platforms (e.g., LinkedIn Sales Navigator) to build and maintain a pipeline of new qualified leads, • Support the development and maintenance of target account lists Outreach Support: • Assist with prospect and sales meetings and post meeting follow ups / actionable items, • Draft, personalize, and schedule outbound communications (emails, LinkedIn messages, etc.), • Help create engaging sales materials, presentations, and one-pagers, • Help with company social media and website content, • Help plan and manage company events Administrative & CRM Management: • Ensure all lead, prospect, and client data is accurately entered and updated in the CRM system, • Assist in tracking and reporting on key performance indicators (KPIs) related to the sales pipeline and team activities Education: • Bachelor’s degree in Business, Marketing, Communications, or a related field Experience: • 1-3 years of experience in sales support, customer service, or a related administrative role (internships count!), • Past experience working in the consumer/retail sector Skills: • Exceptional organizational skills and attention to detail, • Strong written and verbal communication skills; comfortable conducting professional outreach, • Proficiency in Google Workspace, • Prior experience with a CRM system (e.g., HubSpot or Salesforce) is a plus, • Working knowledge of managing social media pages, ranging from LinkedIn to TikTok is a plus Startup DNA: • A proactive, "get-it-done" attitude with a high degree of resourcefulness, • Comfortable working in a fast-paced environment and managing multiple priorities simultaneously, • A strong desire to learn, grow, and take on new challenges MINIMUM QUALIFICATIONS • Bachelor's Degree, • 1-3 years of experience in sales support, customer service, or a related administrative role, • Past experience working in the consumer/retail sector, • Strong writing skills, • Working knowledge of basic computer software including Google Workspace, ranging from GMail to Google Slides, and beyond, • Working knowledge of the Mac Operating System (for using a Macbook laptop), • Work authorization in the USA at the time of hire At Verneek, we are very determined to build a company that promotes diversity of thought that comes from the diversity of the individuals on the team! Candidates from any gender identity, race, color, religion, sexual orientation, national origin, veteran, or disability status are highly encouraged to apply. Benefits Competitive salary and performance-based incentives Stellar medical, dental, vision, disability, and life insurance Daily private Chef lunch, curated to personal diets Transportation Benefits 401K matching contributions Flexible PTO Visa/Green Card Sponsorship Career growth support through sponsoring learning opportunities and mentorship A fun, dynamic, and supportive work environment About Verneek Verneek is an early-stage deep-tech AI startup, based in the NYC area, founded by a team of leading AI research scientists and backed by a group of world-renowned business and scientific luminaries. Our mission is to build the most helpful AI for anyone, anywhere, at anytime. We are obsessed with what we do and we have fun doing it. Read more about verneek here: and make sure to watch all our introductory videos and yearly recaps here: . Verneek Culture It’s often hard to put “culture” into words, perhaps you can get a visual sense of our culture here: . We all obsessively love what we do, care about each other, share all sorts of meals together, celebrate all kinds of events together, and work tirelessly with the excitement of making a difference through AI innovation. We are enjoying the journey, and going through all the ups and downs together. Although we have come a very long way in setting the foundations of our unique company, but we still have ways to go and you can help shape our culture! The core Verneek team plays a crucial role in further shaping the culture of the company moving forward. We are looking for highly ambitious and tremendously driven individuals who can take the lead in driving various aspects of the company, and help us shape its lasting impact. Annual Salary Range: $60K-$100K

Job Description Interested in joining Blue State's Tech team? Submit an application so you can be considered when a role becomes available. Please note: this is an "evergreen" job post (i.e. not an active job post), but your expression of interest matters to us. While interviews aren't ongoing, we're excited to connect with talented individuals who share our commitment to Blue State's mission. If you came across this job via LinkedIn, please note that it is an evergreen role; LinkedIn does not differentiate, but we prefer to. What to know As a Product Manager at Blue State, you'll work with leading nonprofits and progressive organizations to reimagine how they engage audiences through their digital product suite, which can include websites and digital marketing platforms. Working closely with our Tech, Strategy, Design, and Analytics teams, you'll conduct user research, identify product requirements, help define content strategy, create sprint plans, write acceptance criteria, and test and iterate on deliverables for Blue State's unique portfolio of clients. Our Product Managers are generalists who create connections between strategists, designers, engineers, analysts, content producers, and client stakeholders. The company Blue State is a purpose-driven agency. We partner with leading causes, brands, and campaigns and create real change. From AARP and Doctors Without Borders to Amnesty International and Oxfam, we transform how brands and causes raise money, influence policy, build platforms, and grow communities of supporters. Led by the most creative and analytical minds from the political, nonprofit, and brand worlds, Blue State is an independent agency in the US and London. The team The Tech Team consists of product managers, developers, tech leads, and martech specialists. We're veterans of presidential campaigns, agencies, nonprofits, and the tech world who want our work to matter, are passionate about technology, and aim to continually improve the work we do. We collaborate very closely remotely and, optionally, from our offices in New York, DC, and London. A day in the life • Assess clients' digital platforms, identify goals, and communicate solutions that help clients achieve their strategic objectives., • Cultivate an understanding of users' needs and behaviors through interviews, analytics, and other forms of research. Create personas and user journeys, and represent users' perspective in planning sessions., • Conduct product research and lead feature ideation and prioritization sessions., • Write and maintain functional requirements, ensuring that all functionality, user flows, and edge cases are understood by stakeholders. Documentation could range from lofi sketches to detailed acceptance criteria., • Develop testing and measurement plans in coordination with strategists and analysts., • Help create sprint plans and release schedules., • Manage stakeholder feedback, evaluating all proposed features against the product scope and ensuring that bugs are reported and prioritized correctly. Provide creative recommendations based on your technical expertise when features don't fit in the budget. Make the tough calls when scope needs to be cut., • Support the greater Business Development team with the scoping of new client product engagements. Estimate effort, ensure that team members are aligned on what's being proposed, and guard against proposals that aren't feasible., • Contribute to the development and maintenance of general documentation and toolkits within the product management practice.What we offer, • Unlimited time off (inclusive of sick, personal, and vacation days), • $1,000 annually in professional development funds, • Competitive health, dental, and vision insurance, • Flexible and health savings accounts, • 401K & employer match, • Generous paid holiday schedule, • 12-week fully-paid parental leave for all parents-to-be, • Short-term and long-term disability insurance, • Pre-tax commuter benefits The salary range for this position is $91,000–93,000; compensation will be commensurate with experience. Some things we're looking for • 5+ years of experience in product management, particularly with website projects., • Experience with CMS-driven websites, such as those built on WordPress. You will not architect a WordPress site yourself, but you will vet designs and feature requirements for feasibility and judge an engineering team's progress., • Familiarity with and interest in marketing platforms, including CRMs, and data and personalization technology used by organizations to engage and mobilize their supporters., • Familiarity with HTML, CSS, and JS. You will not need to write any code, but you will need to speak to the capabilities of common web technologies., • Experienced with using qualitative and quantitative data to make product decisions, • Willingness to wear multiple hats and get into the weeds across product needs including UX design, content strategy, and user research., • Ability to use wireframes to communicate recommendations to design teams, • Excellent communication skills. Ability to interact with technical and non-technical stakeholders alike., • Strong collaborator and relationship builder. Colleagues know they can come to you for help working through issues or opportunities. Blue State is committed to creating an inclusive and accessible application and interview process. If you would like to request a reasonable accommodation for a disability, please contact us at with the subject line: Accommodation Request to get started. Your privacy is important to us. You can find out more information on how we handle your data for recruiting purposes in our Privacy Policy for Recruitment.