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OtherIt technical support jobs in Jersey City, NJCreate job alerts
Are you a business? Hire it technical support candidates in Jersey City, NJ
- Maxus Group
IT/AV Technician9 days agoFull-timeManhattan, New YorkMaxus Group is a leader in delivering premier talent and technology solutions, providing world-class support anytime, anywhere. Our integrated service lines allow us to understand our clients' unique needs better, enhancing overall satisfaction across various disciplines. Summary We are seeking an IT Technician to join our dynamic team at Maxus Group. In this role, you will be responsible for providing top-notch technical support and ensuring the efficient operation of computer systems. Your contributions will be vital in maintaining our commitment to exceptional service delivery. Responsibilities Handle incoming issues and requests to the Service Desk (help desk) via ticketing system (JIRA), email, phone, and in-person. Handle incoming support calls by asking proper questions to the end user, gathering enough detail to understand the priority of the issue and the impact to their organization. Provide end users with timely updates regarding their issues and requests. Provide end user support for Microsoft applications such as PowerPoint Provide users with support for Panopto, which is a video recording and sharing platform. Support end users with ZOOM meetings and recordings Upload ZOOM recordings into Panopto Conduct regular system checks and updates to maintain optimal performance of IT infrastructure and equipment. Requirements Experience as an IT Technician or similar role in a technical support capacity Intermediate knowledge of computer hardware, software, and operating systems (Mac OS, Windows) Familiarity with help desk software and ticketing systems like Jira a plus (will Train) Excellent problem-solving skills with a customer-oriented approach An understanding of Panopto a plus but will train Basic understanding of operating and troubleshooting Crestron touch panels and controllers Familiar with ZOOM, creating and recording Meetings Ability to work effectively and efficiently in a team environment. Excellent communication skills (verbal and written) Must have excellent people skills Possess intermediate task management skills If you are passionate about technology and eager to make a difference in a supportive environment, we invite you to apply today to join the Maxus Group team! Job Type: Contract Pay: $20.00 - $25.00 per hour Expected hours: 40 per week Benefits: 401(k) Dental insurance Flexible spending account Health insurance Life insurance Paid time off Vision insurance Schedule: 8 hour shift Monday to Friday Work Location: In person
Easy apply - Boggi Milano
Senior Sales Advisor- Madison Flagship1 month agoFull-timeManhattan, New YorkBoggi Milano is an Italian brand with over 200 stores across 50 countries. We are committed to ambitious goals, driven by innovation, sustainability, and quality. Through the use of cutting-edge high-performance materials, our brand continues to evolve. At Boggi Milano, we recognize that our people are essential to our growth, and we seek individuals who are excited to contribute to our ongoing success. Benefits Package: Base hourly: $25.00-$27.00/HR with a sales-driven bonus Dental, Health, Vision, 401(K) PTO and Sick Time Employee Discounts Professional and Career Development Your Opportunity The Senior Sales Advisor (FT) acts as the Company’s representative to customers, embodying professionalism in sales to uphold the brand's image, boost store performance, and ensure customer satisfaction and loyalty. This role involves actively contributing to both quantitative and qualitative goals related to sales, customer service, loyalty, and overall growth. How You Will Contribute Sales - 90% Provide an exceptional high-level service to all customers, online and offline, maximizing all contact opportunities with customers and promoting the Brand and the Product. Be proactive and inform all customers about the benefits of loyalty programs, to ensure the enrichment and maximization of the customer database. Be a Brand Ambassador of the brand, ensuring an image and style in line with the Brand's standards. Develop and maintain long-term relationships with customers with the aim of strengthening the image and prestige of the brand. Contributes to the development of sales strategies and assists in achieving team targets. Manage sales by optimizing each phase of the commercial relationship Build and sustain long-term customer relationships to strengthen the brand's image and prestige Customer Service Excellence: Provide exceptional service to all customers, both online and offline, by maximizing contact opportunities and promoting the brand and product. Providing advanced product insights. Proactively inform customers about loyalty program benefits to enhance and expand the customer database. Act as a Brand Ambassador, maintaining an image and style aligned with brand standards. Sales Management Optimize each phase of the customer interaction process Greet and recognize regular customers. Understand both explicit and implicit customer needs Introduce and promote products effectively. Describe and advise on items offered. Verify customer needs and respond to their requests. Encourage cross-selling and up-selling. Be involved in coaching the team, setting an example in sales techniques, and influencing team culture. Collect and record customer data accurately to boost loyalty. Guide customers through the checkout process, preparing packaging and showing appreciation as they leave. Operational Excellence - 10% Omnichannel Service: Promote omnichannel service by using available technological tools (e.g., sales tablets) and provide a 360° shopping experience to boost sales. Assist with managing omni channel flows (such as Click & Collect, Seek & Send) according to guidelines and deadlines. Contribute actively to the store’s upkeep, orderliness, and cleanliness, projecting a brand-aligned image Participate in stock management to maximize sales and make efficiency suggestions. Store Maintenance and Stock Management: Contribute actively to the store’s upkeep, orderliness, and cleanliness, projecting a brand-aligned image. Participate in stock management to maximize sales and make efficiency suggestions. Participate in inventory activities (annual or partial). Assist in cash operations when necessary, adhering to company protocols under the supervision of store management. Job requirements Who You Are: 2+ years’ working in menswear and proven prior experience in fashion or luxury retail, especially with premium or high-end brands. Fluent in English (speaking and writing), additional languages are a plus Demonstrated ability to meet or exceed sales targets, working with KPI's in a retail or fashion environment. Skilled at delivering high-quality, personalized service to ensure customer satisfaction and build loyalty Strong understanding of the fashion industry, including current trends, seasonal styles, and popular brands. Clear, professional, and friendly communication skills for engaging with a diverse customer base. Proficiency in using POS software for transactions, returns, and gift card processing. Knowledge of digital tools used in omnichannel retail (e.g., tablets for sales assistance, click-and-collect, online order support) to ensure a seamless customer experience. High standards of professionalism in dress code, punctuality, and work ethic. Flexible to work peak seasons, holidays, and weekends Ability to lift 35 lbs. + and stand for long periods of time Why work with Boggi Milano? Boggi Milano combines the best of Italian craftsmanship with innovative designs, offering employees the chance to represent a prestigious brand known for elegance and quality. At Boggi Milano, innovation is at the core. The brand leverages technical, high-performance materials to create products that meet the evolving demands of customers. Employees are part of a dynamic and growing company, with numerous new store openings and partnerships planned. Join an international workplace that values diversity, equity, and inclusion. Employees from different cultures and backgrounds collaborate harmoniously. Boggi Milano promotes work-life balance and fosters an environment that values employee well-being. Boggi Milano is in a phase of global expansion, creating exciting opportunities for employees to contribute to new projects and help shape the brand’s future. Boggi Milano is committed to protecting the privacy and personal information of our employees and customers. All personal data will be handled in accordance with applicable privacy laws and regulations, including the New York State Consumer Privacy Act and other relevant statutes.
Easy apply - MTech Distributors
IT Technician2 months ago$17–$20 hourlyFull-timeBay Ridge, BrooklynMTech is looking for an IT Technician to provide support for our technology. You would be responsible for answering customer phone calls and emails to ensure their equipment is running as intended. Responsibilities include (but are not strictly limited to): - Answering support phone calls and emails to assist with customer concerns - Setting up, testing, and troubleshooting equipment in-house - Assisting with account maintenance tasks on various backends - Understanding current and future products and their features Role Requirements: - Phone etiquette and strong speaking skills - Understanding of intermediate technical knowledge (how to set up a router, troubleshooting on Windows, iOS and Android OS) - Willingness to visit customer locations and install equipment, with attention to detail lining up with company standards Preference given to applicants with language proficiency in Arabic and/or Spanish.
Easy apply - Picky Barista
Baker2 months ago$18–$22 hourlyFull-timeManhattan, New YorkPicky Barista & Bagel - We are seeking an experienced Bagel Maker to join our dedicated Baking team at Picky Barista & Bagel. - Our location is still building and it will be open soon. - You will be responsible for crafting high-quality, authentic hand rolled bagels that meet our exceptional standards. Your expertise will contribute to our mission of providing customers with a memorable dining experience, showcasing the artistry and tradition of bagel-making. ** Responsibilities** - Prepare and mix dough using precise measurements and techniques to ensure consistency in texture and flavor. - Hand shape, boil, and bake bagels to perfection - Maintain a clean and organized work environment, ensuring compliance with health and safety regulations. - Collaborate with team members to manage inventory, restock supplies, and maintain equipment. - Experiment with flavors and toppings to create new bagel varieties that align with our brand identity. - Monitor baking times and temperatures, adjusting as necessary to produce optimal results. Required and Preferred Qualifications ** Required:** - Proven experience as a Bagel Maker or in a similar baking role. - Strong knowledge of bagel-making techniques and bread production. - Ability to work in a fast-paced environment while maintaining attention to detail. - Familiarity with health and safety standards in the kitchen. - Health department certificate (we will sign you up if you don't have) ** Preferred:** - Experience in a high-volume bakery or restaurant setting. - Passion for culinary arts and a desire to innovate within the bagel category. - Strong communication skills and ability to work collaboratively in a team. ** Technical Skills and Relevant Technologies** - Proficiency in using commercial baking equipment such as mixers, ovens, and proofing cabinets. - Understanding of ingredient properties and their effects on the final product. - Experience with inventory management systems for tracking supplies. Soft Skills and Cultural Fit - Strong work ethic and commitment to quality. - Ability to thrive in a collaborative team environment while also being self-motivated. - Creative mindset with a passion for experimenting with flavors and techniques. - Positive attitude and willingness to learn and adapt. ** Benefits and Perks** - At Picky Barista & Bagel, we offer competitive compensation and a supportive work environment. Additional benefits may include: - Employee discounts on food products. - Opportunities for professional development and growth within the culinary field. - 401 K retirement ** Location** This role requires successful candidates to be based in-person at our very busy location next to the Columbia University in the Upper West Side
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