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  • Assistant General Manager (AGM)
    Assistant General Manager (AGM)
    1 day ago
    Full-time
    Manhattan, New York

    Assistant General Manager – SoHo About the role Guizio is hiring a full-time Assistant General Manager for our SoHo store. You will partner with the General Manager to run the store day to day: driving sales, leading and developing the team, and delivering an elevated client experience that reflects the brand. You will step in as the senior leader on the floor when the GM is out, and own key areas of operations, visual standards and clienteling. • Location: SoHo, New York, NY (on-site), • Schedule: Full-time, including weekends, holidays and some evenings, • Reports to: General Manager Key responsibilities Sales and client experience • Drive the store toward daily, weekly and monthly sales targets; track KPIs such as conversion, average transaction value and units per transaction, • Model and coach a high-touch selling approach on the floor, • Build and grow a client book through clienteling, appointments, follow-ups and personal styling, • Resolve escalated client issues, returns and exchanges with care and good judgment Team leadership • Lead the team on the floor, run morning huddles and set daily goals, • Recruit, onboard and train sales associates with the GM, • Give regular feedback, support performance reviews and develop future leaders, • Build weekly schedules that match coverage to traffic and stay within payroll budget Operations • Open and close the store, including cash handling, POS reconciliation and security procedures, • Oversee receiving, stock replenishment, transfers and inventory counts; keep shrink low, • Maintain stockroom organization and accurate inventory in our systems, • Support omnichannel services such as ship-from-store, online order pickup and returns, • Uphold company policies, loss prevention practices and health and safety standards Visual and brand standards • Execute visual merchandising directives and floor sets on schedule, • Keep the store, fitting rooms and windows looking polished and on-brand at all times, • Share product feedback and client insights with the GM and home office Store leadership • Act as manager on duty and lead the store when the GM is out, • Represent the store at in-store events, launches and community partnerships Qualifications • 3+ years of retail experience, including 1–2 years in a supervisory or assistant manager role, ideally in fashion, luxury or contemporary apparel, • Proven track record of meeting or beating sales goals, • Experience hiring, training and coaching a sales team, • Strong clienteling skills and a genuine passion for fashion and service, • Working knowledge of store operations: POS systems (e.g., Shopify POS), inventory management, cash handling and scheduling, • Clear communicator who stays calm and organized in a fast-paced, high-traffic environment, • Comfortable with retail metrics and using data to guide decisions, • Open availability, including weekends, holidays and evenings, • Able to stand for long periods, climb ladders and lift up to 30 lbs What we offer • Compensation: $75,000 per year, plus a 20% bonus after one year of employment, • Health, dental and vision insurance, • Paid time off and paid sick leave, • Generous employee discount, • Commuter benefits, • Growth and development opportunities with a fast-growing New York brand Guizio is an equal opportunity employer. We celebrate diversity and are committed to an inclusive workplace for all employees. We do not discriminate on the basis of race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, veteran status or any other characteristic protected by law.

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  • Piercer/Stylist
    Piercer/Stylist
    21 days ago
    $18–$22 hourly
    Part-time
    Manhattan, New York

    MUST HAVE PROFESSIONAL EAR PIERCING EXPERIENCE.Doviana is a new-generation jewelry brand launched in New York City. We make affordable everyday fine jewelry for good vibes and redefine personal jewelry decisions.Doviana is part of a growing trend of direct-to-consumer brands selling fine jewelry at affordable prices by cutting out middlemen. We provide our community the opportunity to get their favorite jewelry for a fraction of the price of larger mainstream jewelers. And we provide our Millennial customers, who’s craving for rapid fresh and affordable jewelries.Our goal is to make timeless, top quality, and affordable luxury jewelry that you can wear every day. We always seek to make simple yet stunning pieces for your daily accessory outfits. We have more than 40 years of jewelry making experience which allow us to combine quality and stylish into one platform for all age shoppers. Simplicity achieves marvelous and Doviana achieves eternally.The Role: (must have ear piercing experience)The Piercer/Stylist is responsible for overseeing all aspects of the Doviana Piercing Studio while driving customer service excellence, increasing profitability and fostering an environment of superior store services to Doviana clientele. They maintain excellent knowledge of infection control and sanitization procedures and keep the piercing studio to the highest sanitization standards at all times.Operations:Ensure health and safety standards are maintained by following internal standards, and local guidelines. Ensure excellent cleanliness of the studio, maintenance of sharps and biohazard waste, and physical space requirements are met.Uphold legal compliance in all customer interactions including verifying proper identification, requirements, and waivers. Update Store Manager on all local laws and protocol updates.Maintain strong communication with Store Manager to manage piercing studio product display.Remain knowledgeable on Doviana products and become an expert on the piercing jewelry assortment inclusive of labret sizing, materials, gemstones, and metals.Work with the Store Manager to minimize shrink of piercing inventory through effective communication and compliance with inventory management systems.Communicate with Store Manager to order necessary piercing equipment.Ensure all legislated paperwork and client record keeping is met and maintained at all times.Oversee and manage all aspects of the piercing studio, working closely with the Store Manager.Support a memorable and customized customer service experience.Answer customers questions regarding to merchandise, brands, etc.Help make informed suggestions that affect the service, and productivity.Help contribute to social media content.Clean and organize the showroom/store/piercing studio.Comfortable with technology and facilitate the checkout process through POS.Help contribute to social media content.Qualifications:1+ years experience with needle piercing.Experience working with threadless 2-piece piercing jewelry.Up to date with First Aid and Blood-borne Pathogens OSHA Certifications.Have or be registrable with local law enforcement (license or permits).Understanding of local market piercing law requirements.Strong knowledge of health and safety protocols surrounding piercing procedures.Excellent communication & customer service skills.Proficient in Shopify, Points of Sales (for checking out). If not, willing to be trained.At least half-year working experience in retail stores.Ability is to work independently and manage multiple tasks.Flexible work schedule and ability to work overtime as needed.The Successful Candidate Will Have:Love and care Doviana and our customers.Love smiling & love your life (Important).Excellent problem solving skills.Pay attention to details.Strong sales records and able to hit sales targets.Ability to multitask and work well under pressure.Always looking for feedback from customers and co-workers.Schedule:Full-time or Part-time (Must be able to work weekends when need) Accommodation / Accessibility:DOVIANA does not discriminate in hiring or terms and conditions of employment because of an individual’s race, ancestry, colour, place of origin, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, family status or marital status, or any other protected category recognized by provincial or federal laws.Should you require any accommodation, please inform us and we will work with you to meet your accessibility needs. For any accessibility-related assistance, requests for information in accessible alternative formats or to report any accessibility problems, please share in your application.Job Types: Full-time, Part-time Pay: $18.00 - $22.00 per hour Expected hours: 8 – 40 per week Benefits:Employee discountFlexible scheduleParental leaveProfessional development assistanceSchedule:4 hour shift8 hour shiftHolidaysWeekends as neededSupplemental Pay:Bonus opportunitiesCommission payTipsExperience:Ear Piercing: 1 year (Preferred)License/Certification:First Aid Certification (Preferred)Ability to Relocate:New York, NY 10012: Relocate before starting work (Required)Work Location: In person

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  • Executive Assistant / Office Manager / Event Coordinator
    Executive Assistant / Office Manager / Event Coordinator
    2 months ago
    $60000–$80000 yearly
    Full-time
    Manhattan, New York

    About the Role We’re looking for a highly organized, proactive, and resourceful Executive Assistant / Office Manager / Event Coordinator to support our leadership team and keep our NYC office running smoothly. This is a hands-on, in-person role for someone who thrives in a fast-moving environment and enjoys wearing multiple hats. You’ll manage executive scheduling and logistics, oversee the day-to-day office experience, and help plan and execute company events, team gatherings, and external activations. The ideal candidate is exceptionally organized, anticipates needs before they arise, communicates clearly, and is comfortable taking ownership of everything from a complicated calendar to a last-minute event request. Responsibilities Executive Support • Manage calendars, meetings, scheduling, and day-to-day priorities for executives., • Coordinate domestic and international travel, including flights, hotels, transportation, itineraries, and reservations., • Organize meetings and ensure executives have the information and materials they need in advance., • Handle expense reports, receipts, reimbursements, and other administrative tasks., • Assist with email, correspondence, document preparation, and follow-ups as needed., • Track deadlines, commitments, and action items., • Coordinate with internal teams, external partners, vendors, and guests., • Handle sensitive and confidential information with discretion., • Anticipate executive needs and proactively resolve scheduling or logistical issues., • Personal/miscellaneous task assistance to the founders. Office Management • Own the day-to-day operations of the NYC office., • Maintain a welcoming, organized, and well-stocked workspace., • Manage office supplies, snacks, equipment, deliveries, mail, and vendor relationships., • Coordinate repairs, maintenance, cleaning, building access, and other facilities needs., • Serve as the primary point of contact for building management and office vendors., • Help onboard new employees, including workspace setup, equipment coordination, and office orientation., • Coordinate team lunches, celebrations, meetings, and other employee experiences., • Identify and implement ways to improve office operations and team experience. Events & Experiences • Plan and execute company events, launch events, dinners, team outings, retreats, conferences, and community activations., • Research and source venues, restaurants, caterers, entertainment, transportation, and other vendors., • Manage event budgets, quotes, contracts, timelines, guest lists, RSVPs, and logistics., • Coordinate with marketing, leadership, partners, and external vendors on event execution., • Manage on-site setup, check-in, vendor coordination, troubleshooting, and breakdown., • Help develop creative event concepts and memorable guest experiences., • Coordinate travel and logistics for off-sites and company retreats., • Be available for occasional evening or weekend events when required. Qualifications • 1–3 years of working experience, and experience in executive assistance, office management, events, hospitality, operations, or a similar role preferred., • Exceptional organizational and time-management skills., • Strong attention to detail and ability to manage multiple priorities simultaneously., • Comfortable operating independently with limited oversight., • Excellent written and verbal communication skills., • Strong judgment and discretion when handling confidential information., • Ability to remain calm, flexible, and solutions-oriented when plans change., • Comfortable working directly with executives and senior external partners., • Experience managing vendors, travel, events, or office operations strongly preferred., • Proficiency with Google Workspace, Slack, calendar management, spreadsheets, and other common workplace tools., • Familiarity with New York City venues, restaurants, vendors, and logistics is a plus., • Hospitality mindset and willingness to jump in wherever needed. What Success Looks Like • Executive calendars, travel, and logistics operate smoothly with minimal intervention., • Office needs are identified and addressed before they become problems., • Employees and visitors consistently have a polished, welcoming office experience., • Events are well-organized, on-budget, and executed seamlessly., • Leadership can confidently hand off logistical and operational projects knowing they will be completed., • You become the person the team relies on to make things happen. Who You Are You’re someone who notices when the conference room is missing something, remembers that an executive has a flight immediately after a meeting, catches a scheduling conflict before anyone else does, and can turn a loose idea for an event into a fully executed experience. You’re comfortable doing both high-level coordination and unglamorous operational work. No task is too small when it needs to get done, and you take pride in making complicated things feel effortless for everyone else. Fresh graduates are welcomed to apply! This role is based in New York City and requires in-person attendance five days per week.

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  • Retail Sales Assistant
    Retail Sales Assistant
    1 month ago
    $18–$20 hourly
    Part-time
    Manhattan, New York

    This position is based at the DOVIANA’s Soho and West Village locations, requires in-person attendance, part time or full time from 11am to 7pm.About Doviana:Doviana is a new-generation jewelry brand launched in New York City. We make affordable everyday fine jewelry for good vibes and redetine personal jewelry decisions.Doviana is part of a growing trend of direct-to-consumer brands selling fine jewelry at affordable prices by cutting out middlemen.We provide our community the opportunity to get their favorite jewelry for a fraction of the price of larger mainstream jewelers. And we provide our Millennial customers, who's craving for rapid fresh and affordable jewelries. Our goal is to make timeless, top quality, and affordable luxury jewelry that you can wear every day. We always seek to make simple yet stunning pieces for your daily accessory outfits. We have more than 40 years of jewelry making experience which allow us to combine quality and stylish into one platform for all age shoppers.Operations: Help customers check outSupport a memorable and customized customer service experienceOrganize merchandise and displaysAnswer customers questions regarding to merchandise, brands, etc.Help customers with permanent jewelry selection and make permanent for customers.Help make informed suggestions that affect the service, and productivity of the store.Help support appointment with influencersHelp contribute to social media contentClean and organize the showroom/storeComfortable with technology and learning new forms of POSFacilitate the checkout process throughPOS

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