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  • Head Maitre d'
    Head Maitre d'
    9 hours ago
    $90000–$100000 yearly
    Full-time
    Manhattan, New York

    About the Role The Head Maître d’ owns NORTE’s reservation book and leads the guest experience from the first request for a table through the end of the visit. This role combines commercial judgment, precise dining room management, and highly personal hospitality. Working closely with the General Manager, the Head Maître d’ builds demand, develops regular guests, and ensures the room feels exceptional every night. In preparation for our upcoming opening, this position requires participation in a mandatory training program. Key Responsibilities Strategic Floor & Reservation Management • Own table inventory, availability, seating plans, pacing, and turn times., • Manage cancellations, waitlists, last-minute requests, and walk-ins to make effective use of every service., • Protect the guest experience while making sound decisions about covers and revenue., • Balance regulars, first-time guests, VIPs, celebrations, and walk-ins throughout the room. Guest Relations • Recognize guests, anticipate preferences, and turn first visits into lasting relationships., • Maintain accurate guest profiles and visit history in Loyalist., • Build genuine relationships with regulars, concierges, and the New York hospitality community., • Handle sensitive requests and guest recovery with discretion, warmth, and sound judgment. Service Leadership • Partner with the General Manager on daily reservation priorities, VIP arrivals, pacing, and guest experience., • Communicate seating decisions and guest information clearly to the host and service teams., • Make timely decisions during service as conditions change., • Serve as a trusted point of contact and an informed presence in the dining room. Qualifications • Prior experience as a Maître d’, Head Maître d’, or Reservations Manager at a high-demand New York City restaurant., • Direct, hands-on ownership of the reservation book, table inventory, waitlist, VIP relationships, and service pacing., • Strong command of Resy or OpenTable and restaurant table management., • Demonstrated ability to recognize guests, build regular clientele, and make effective decisions under pressure., • Excellent communication, organization, discretion, and sound business judgment., • Required: Fluent in English and Spanish, with the ability to communicate effectively in both languages, • Strong social intelligence, presence, and emotional awareness in high-profile guest-facing environments, • Proven ability to handle confidential and sensitive guest matters with professionalism, discretion, and sound judgment, • Warm, polished, and hospitality-driven demeanor, with a genuine passion for creating memorable guest experiences., • High level of professionalism, confidence, and poise in fast-paced, high-demand restaurant environments, • Preferred: Experience with a hospitality CRM such as Loyalist and established relationships within New York City’s restaurant community. Physical Requirements • Ability to work standing and walking for extended periods of time, • Ability to move and lift items up to 40 lbs as needed Measures of Success Success will be evaluated through covers and occupancy, effective use of released inventory, waitlist conversion, repeat visits, growth of the regular guest base, guest recognition, revenue performance, and the quality of the dining room experience Compensation Details • Compensation: $90,000.00 - $100,000.00 annual salary, • Schedule: Full-time, • Benefits & Perks: Paid Time Off, Employee Discounts, Health Insurance

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  • Instructor
    Instructor
    1 month ago
    $15.75–$17 hourly
    Part-time
    Irvington

    About the Position We are a newly established CNA training school dedicated to preparing students with the knowledge, skills, and confidence needed to begin successful careers in healthcare. We are looking for passionate and knowledgeable CNA Instructors who want to be part of building our program and making a meaningful impact on our students. Responsibilities Teach CNA students the fundamentals of patient care, safety, infection control, communication, and nursing assistant procedures. Provide engaging classroom instruction and hands-on skills training. Demonstrate proper CNA skills and supervise students during practical training. Prepare students for their CNA certification examination and entry into the healthcare field. Evaluate student performance and provide constructive feedback. Maintain accurate student attendance, skills checklists, grades, and other required documentation. Create a positive, professional, and supportive learning environment. Follow all applicable state and school requirements for CNA education and training. Stay current with CNA practices, healthcare standards, and instructional requirements. Work collaboratively with school staff to help develop and improve our growing CNA program. Qualifications Current CNA certification and/or appropriate nursing credentials as required by state regulations. Relevant healthcare experience. Previous teaching or clinical instruction experience is preferred. Strong communication, organization, and leadership skills. Passion for educating and mentoring future healthcare professionals. Ability to demonstrate CNA skills accurately and confidently. Why Join Us? As a new school, you'll have the opportunity to do more than simply teach—you'll help shape our CNA program, establish a strong learning environment, and contribute to the foundation of our school's future. We value instructors who are enthusiastic, dependable, student-focused, and excited to grow alongside a new educational program. Join us in helping prepare the next generation of Certified Nursing Assistants.

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