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  • Sales Associate
    Sales Associate
    hace 3 días
    Jornada completa
    Fresh Meadows, Queens

    About the Role RGF Home Decor is seeking an organized, customer-focused professional to support showroom administration and sales. This position combines daily store operations, order management, and customer service with helping homeowners, contractors, builders, and interior designers select materials for their projects. The ideal candidate is detail-oriented, comfortable handling multiple priorities, and confident guiding customers from their first showroom visit through order fulfillment. The position also involves administrative duties, including updating customer records, handling basic documentation, coordinating orders, and communicating with suppliers when needed. Responsibilities include using QuickBooks to prepare estimates and invoices, record payments and deposits, and maintain accurate customer and vendor information. Sales & Customer Service • Welcome customers, understand their project needs, and recommend tile, stone, and related products based on style, application, budget, and timeline., • Explain product features, available sizes, finishes, pricing, availability, and lead times., • Prepare accurate estimates, quotes, sales orders, and invoices., • Calculate material quantities using customer-provided measurements and confirm selections and quantities before orders are finalized., • Follow up on inquiries, samples, and open quotes to close sales and build lasting customer relationships., • Develop relationships with contractors, designers, builders, and repeat customers., • Work toward individual and showroom sales goals while delivering attentive, professional service. Administration & Order Coordination • Answer phone calls and emails, schedule appointments, and maintain accurate customer records., • Use QuickBooks to prepare estimates, sales orders, invoices, and purchase orders; record customer payments and deposits; maintain customer and vendor records; and track outstanding balances., • Keep QuickBooks entries accurate and current, and coordinate with management or the bookkeeper to resolve discrepancies., • Process payments, deposits, and outstanding balances according to company procedures., • Place and track customer orders, confirm supplier availability, and communicate delivery updates., • Coordinate pickups and deliveries with customers, vendors, and warehouse staff., • Review order details, product codes, quantities, pricing, and delivery information for accuracy., • Assist with purchase orders, receiving records, inventory updates, returns, and damage claims., • Maintain organized sales documents and support management with daily reporting and administrative tasks. Showroom Operations • Keep displays, samples, catalogs, and pricing information organized and up to date., • Maintain a clean, welcoming showroom that reflects the company’s standards., • Monitor sample inventory and request replacements as needed., • Communicate order issues promptly and help resolve customer concerns., • Support opening and closing procedures as assigned. Qualifications • Experience using QuickBooks for daily sales and administrative tasks, including invoicing, payment processing, purchase orders, and customer account management., • Experience in retail sales, customer service, office administration, or showroom operations., • Tile, flooring, stone, kitchen, bath, or building materials experience preferred., • Strong communication, organization, and follow-up skills., • Comfortable with basic math, measurements, square footage calculations, and pricing., • Proficiency with email, Microsoft Office or Google Workspace, and the ability to learn sales and inventory systems., • Ability to manage several customers and orders while maintaining accuracy., • Professional presentation, reliability, and a proactive approach to solving problems., • Availability to work [schedule, including weekends if required]. What We Offer • Hourly pay ranges from $18 to $25, depending on experience., • Product training and opportunities for professional growth, • A collaborative showroom environment

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  • Receptionist / Administrative Assistant
    Receptionist / Administrative Assistant
    hace 17 días
    $17–$25 por hora
    Jornada parcial
    Little Neck, Queens

    Receptionist / Front Desk Associate Fancy Doggy | Little Neck, NY Fancy Doggy is looking for a friendly, organized, and responsible Receptionist / Front Desk Associate to join our growing team! Under new management since May 2026, Fancy Doggy is committed to providing exceptional grooming services, personalized care, and a welcoming boutique salon experience for every pet and owner. We are looking for someone who enjoys working with people and dogs, communicates professionally, and can help keep our salon running smoothly. The ideal candidate is customer-focused, detail-oriented, and comfortable managing appointments and daily front desk operations in a busy dog grooming salon. Responsibilities • Welcome clients and their dogs warmly and professionally., • Answer phone calls, text messages, and online inquiries promptly., • Schedule, confirm, reschedule, and manage grooming appointments., • Check in and check out clients and their pets., • Record grooming requests, special instructions, and customer preferences accurately., • Communicate grooming prices, service options, appointment availability, and salon policies., • Process payments, handle transactions, and maintain accurate records., • Coordinate with groomers to manage appointment flow and keep daily operations organized., • Send clients updates regarding their dogs' grooming progress and pickup times., • Maintain client records, vaccination information, and appointment details., • Keep the reception area clean, organized, and welcoming., • Assist with general administrative duties and support the grooming team as needed. Qualifications • Previous receptionist, customer service, or administrative experience preferred., • Excellent communication and interpersonal skills., • Friendly, professional, and patient when interacting with clients., • Strong organizational skills and attention to detail., • Comfortable answering phone calls, texting clients, and managing appointments., • Basic computer skills and the ability to learn scheduling and payment systems., • Reliable, punctual, and able to multitask in a busy environment., • Comfortable working around dogs of different sizes, breeds, and temperaments., • A genuine love for animals and a commitment to their safety and well-being. Additional Qualifications That Are a Plus • Previous experience at a dog grooming salon, veterinary clinic, pet daycare, or boarding facility., • Experience with appointment scheduling, POS systems, and customer management software., • Bilingual communication skills, especially English and Korean. What We Offer • Competitive pay based on experience and qualifications., • A friendly, supportive, and professional work environment., • The opportunity to grow with an expanding pet grooming business., • Hands-on experience in the pet care and grooming industry., • A chance to contribute to a salon focused on quality service and customer satisfaction. Position Details • Location: Fancy Doggy, Little Neck, NY, • Position: Receptionist / Front Desk Associate, • Employment Type: Full-time or part-time; to be discussed, • Compensation: Based on experience and qualifications, • Schedule: To be discussed during the interview How to Apply If you are dependable, personable, organized, and passionate about providing excellent customer service, we would love to hear from you! Please submit your resume and a brief introduction highlighting your relevant experience and availability.

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